eCommerce Archives – Easy Digital Downloads https://easydigitaldownloads.com Sell Digital Products With WordPress Thu, 31 Jul 2025 18:37:49 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.2 https://easydigitaldownloads.com/wp-content/uploads/2023/10/cropped-new-favicon-1-32x32.png eCommerce Archives – Easy Digital Downloads https://easydigitaldownloads.com 32 32 NEW: Multi Currency Adds Automatic Location Detection & Currency Display https://easydigitaldownloads.com/blog/multi-currency-auto-detects-visitor-location/ https://easydigitaldownloads.com/blog/multi-currency-auto-detects-visitor-location/#respond Thu, 31 Jul 2025 18:37:40 +0000 https://easydigitaldownloads.com/?p=1822319 The EDD Multi Currency add-on now automatically detects your visitor's location and instantly displays prices in their local currency.

Learn how this powerful new feature creates a seamless shopping experience for your global customers!

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Running a successful online store typically means supporting multiple currencies and exchange rates.

Easy Digital Downloads’ Multi-Currency add-on has been a long-time staple for this — allowing digital sellers to effortlessly accept and display multiple currencies on their WordPress site.

And the latest version makes it even easier to maximize international sales.

Multi Currency now automatically detects your visitors’ location and instantly displays prices in the appropriate currency. 🎉

No complicated configurations. No confusion. Just a seamless, localized shopping experience that feels like you built your store specifically for them.

Learn about this exciting new update below!

What’s New: Auto-Currency Detection

This Multi Currency update is exciting for a handful of reasons. Below are some of the biggest highlights of what you can look forward to when you use the latest version of this extension.

Automatic Location Detection 📍

Your site now instantly knows where visitors are browsing from using our advanced geolocation endpoint. This means you can automatically detect and set the currency based on the visitor’s location.

Instant Currency Display ✅

With the Auto Detect Currency setting enabled, you can display a currency selector widget to visitors so they can effortlessly select the currency they want to use.

Streamlined Exchange Rates 💱

Unlike previous versions or other eCommerce plugins that require expensive third-party services or complex API setups, our auto-detection works right out of the box using our built-in geolocation technology.

We handle exchange rates without requiring you to manage API keys. 

Benefits of EDD Multi Currency Auto-Detect

Imagine this: A customer from the UK visits your digital course website and immediately sees “£47” instead of “$59”. Instead of having to second-guess the conversion math or worry about hidden fees, they just buy.

While other eCommerce plugins require you to pay for expensive geolocation services  or force customers to manually select their currency every single visit, Easy Digital Downloads handles everything automatically.

Think about it: How many more international sales could you close by removing every bit of friction from the buying process?

Our auto-detection works seamlessly with all your existing Easy Digital Downloads features — software licensing, recurring payments, discount codes, and more. Your international customers get the same powerful experience, just in their preferred currency.

Plus, you’re helping customers avoid those annoying 3% currency conversion fees that banks love to tack on. When they see prices in their local currency, they know exactly what they’re paying.

  • Remove buying friction and reach global audiences without the barrier of unfamiliar pricing
  • Sell digital products with pricing that makes sense to buyers worldwide
  • Display pricing that feels local to customers in 20+ currencies

Set Up Multi Currency Auto-Detection

Another benefit of this update is how incredibly simple it is to set up. Below I’ll walk you through the brief and straightforward process of setting up the Multi Currency add-on and configuring the auto-currency detection options in WordPress.

Step 1. Install/Update Multi Currency Addon

If you haven’t already, install and activate the Multi Currency extension on your EDD site. Note that this extension is only available to EDD Pro users Lite users can get it by upgrading to any of the Pro plans.

Go to Downloads » Extensions, search for Multi Currency, and select Install.

Install the EDD Multi Currency extension in WordPress.

It activates automatically.

If you already have it installed and activated, verify that you’re using the latest version (1.2.0).

Make sure that you’ve also set your store’s default currency (Downloads » Settings » General » Currency).

Step 2. Enable Auto Currency Detection

Next, locate the Multi Currency settings under Downloads » Settings » Payments » Multi Currency from your WordPress admin.

The Easy Digital Downloads Multi Currency settings panel.

Within the Currencies settings panel, you can choose and add the currencies you want to support from our list of 200+ options.

The new Auto Detect Currency setting is on the second half of the screen. Click to enable this setting.

The option to auto detect currency in the EDD Multi Currency extension.

With this option turned on, the currency is auto-detected based on the geo-location of the user. If a currency isn’t detected for their location, it sets it to your store’s default currency.

With Auto Detect Currency enabled, you can also activate Force Detected Currency.

This option hides the currency selector display widget from visitors so that they can’t choose or change the auto-detected currency. It forces them to use the default currency that’s detected and decided for them.

Step 3. Configure Exchange Rate Updates

Gone are the days of selecting and adding API keys for services that provide exchange rates. Forget the hassle of tracking exchange rates—Multi Currency updates them for you automatically, right out of the box.

Simply select the toggle next to Auto Rate Updates, and it’s handled for you.

Multi Currency auto update rates settings in Easy Digital Downloads.

From the Update Frequency dropdown, you can choose how often to update the exchange rates.

Options include Once Hourly, Once Daily, Twice Daily, or Once Weekly.

Remember to save your changes when you’re done.

Now, from the front end of your site, customers should see a small currency indicator showing their detected location and local pricing.

Auto-detection of Multi Currency in Easy Digital Downloads.

They can still manually switch currencies if needed, but most won’t have to.

⚙ For more in-depth guidance and information, check out our Multi Currency Setup Documentation.

Add Auto-Currency Detection to WordPress

Stop losing sales to currency confusion. Your digital products deserve a global audience, and now you have the tools to serve them properly.

The Multi-Currency auto-detection feature is available now for all Easy Digital Downloads Pro license holders.

Simply update your Multi-Currency addon to version 1.2.0 (or higher) and start converting more international visitors into paying customers today.

Still using EDD Lite? Grab a premium pass today to access Multi Currency, plus dozens of other advanced features and tools!

For more information, feel free to check out:

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

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NEW: Built-In EU VAT Handling for Easy Digital Downloads https://easydigitaldownloads.com/blog/built-in-eu-vat-handling-for-easy-digital-downloads/ https://easydigitaldownloads.com/blog/built-in-eu-vat-handling-for-easy-digital-downloads/#comments Wed, 16 Jul 2025 16:55:24 +0000 https://easydigitaldownloads.com/?p=1821857 Selling to the EU? Improper EU VAT handling can lead to hefty fines. That’s why Easy Digital Downloads now includes built-in VAT compliance in the Pro plugin!

We'll show you how to enable automatic rate updates, checkout validation, and reporting to make selling to EU customers practically effortless.

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If you sell digital goods to customers in the EU or UK, you know how sticky Value Added Tax (VAT) compliance can get. Improper EU VAT handling brings the risk of hefty fines and legal complications.

That’s why Easy Digital Downloads now includes built-in EU VAT handling and validation for Pro users! 🥳

This significant update simplifies VAT compliance for digital product sellers using EDD. It eliminates the complexities of country-specific rates, reverse charges, and VAT number validation.

Learn about the new capabilities included in the latest Easy Digital Downloads release.

The Importance of EU VAT for eCommerce

What Is EU VAT?

EU VAT (Value Added Tax) is a consumption tax applied to the sale of digital goods and services within the European Union (EU) and the United Kingdom (UK).

Suppose you use Easy Digital Downloads (EDD) to sell digital products (such as eBooks, software, or online courses) to customers in an EU or UK country. You are legally required to collect this tax, regardless of your business’s physical location.

Key Requirements for EU/UK Digital Sales:

  • Charge Correct VAT Rate: Apply the specific VAT rate based on the buyer’s country of residence.
  • Validate VAT Numbers: Validate the buyer’s EU VAT number to apply the reverse charge mechanism, where the buyer is responsible for accounting for the VAT.
  • Maintain Records & Reports: Keep detailed records of all transactions and submit regular VAT reports to the relevant tax authorities.

Failure to comply with these regulations can result in significant fines, legal complications, and potential restrictions on selling within the EU/UK market. Therefore, robust EU VAT handling is critical for any WordPress-powered store operating globally.

What’s New: EDD EU VAT Handling 🔎

Easy Digital Downloads now integrates comprehensive EU VAT handling directly into its core. This eliminates the need for external extensions or additional fees often required by other eCommerce platforms.

The native system simplifies VAT management through your EDD settings, providing the following key functionalities.

New EU VAT Settings

A new EU VAT settings tab has been added under Downloads » Settings » Payments » Taxes.

EU VAT for Easy Digital Downloads menu item and settings.

Note that you can only enable VAT handling and access the associated settings if taxes are also enabled.

Automatic VAT Rates

Once you enable VAT, EU tax rates are added to your site automatically.

We connect to our servers weekly to ensure you always have the latest EU tax rates without any manual work.

The system handles all complex VAT calculations behind the scenes. No more manual updates, and no risk of falling behind on compliance.

Learn more about EDD Tax settings.

VAT Number Validation at Checkout

Easy Digital Downloads integrates real-time VAT number validation directly into the checkout process. This field is contextually displayed only for customers in EU/UK countries, maintaining a clean checkout experience for others.

Upon entering a VAT number, customers can validate it instantly without leaving the checkout page. When a valid VAT number is entered, EDD automatically performs the following:

  • Instant Validation: EDD validates the VAT numbers against the appropriate authority.
  • Dynamic Tax Application: Applies the correct tax rate or, crucially, applies a reverse charge (zero tax) if the valid VAT number indicates a transaction where the buyer is responsible for VAT.
  • Ensures Compliance: The automated application of reverse charges significantly simplifies compliance for sales within the EU/UK.

Seamless Order, Invoice & Report Management

Easy Digital Downloads enhances record-keeping and reporting for VAT compliance. VAT-related information is automatically captured and integrated across your store.

A dedicated VAT section is added to all orders, accessible under the Order Details » VAT tab on an individual order page.

This information can also be displayed on customer receipts by enabling the Order Details option in EDD VAT settings.

Option to include VAT information order details on customer receipt in Easy Digital Downloads.

Invoices: VAT details, including your company’s VAT information and relevant order data, are automatically integrated into EDD invoices.

Comprehensive Reports: New VAT reporting features are available for streamlined accounting. You can access and export detailed reports on:

  • Orders with VAT collected.
  • Orders with reverse charges applied.

Find and export these reports under Downloads » Reports » Export. Then locate the EU VAT and EC Sales List sections.

Option to export EU VAT reports in  Easy Digital Downloads.

How to Enable EU VAT Handling for EDD

Enabling EU VAT handling in Easy Digital Downloads is a straightforward process, taking less than 5 minutes. Follow these steps to get started.

Prerequisite: Ensure that you have a valid and active Easy Digital Downloads (Pro) license key and that you’re using an updated version of the EDD Pro plugin. You can check under Dashboard » Updates in your WordPress admin area.

Step 1. Enable Taxes & EU VAT Handling

Before you’re able to enable and configure EU VAT settings, you need to have taxes enabled.

To do that, go to Downloads » Settings » Taxes from your WordPress dashboard.

Option to enable taxes in Easy Digital Downloads settings.

Select the option to Enable Taxes.

Then toggle to Enable VAT handling and validation.

The option to enable EU VAT handling and validation for Easy Digital Downloads.

Remember to select Save Changes.

A new EU VAT setting will appear under the Taxes » General tab. 

Step 2. Configure Your EDD EU VAT Settings

After you turn on the EU VAT setting and save your changes, go to the EU VAT tab that’s now under Taxes.

This is where you can configure the EU VAT handling and validation settings.

The first option is Automatic Rates. If you choose to enable rates updated weekly, you’ll see a note that it’s scheduled to happen.

Automatic tax rates for EU countries in Easy Digital Downloads.

Alternatively, you can use the ‘legacy’ tax rates.

Next, add your business information. Enter your company’s VAT number and select your country of VAT registration.

Easy Digital Downloads VAT company information settings.

For  EDD Pro users with active licenses, VAT validation runs through our premium servers automatically — no need for external API keys or additional service fees.

Click on Save Changes when you’re done.

Step 3. Test Your EU VAT Validation

Your store is now ready for VAT handling and validation. But it’s important to verify that everything is working as it should.

With VAT handling enabled and taxes registered for EU countries, visit your store’s checkout page.

Select various EU/UK countries as the billing country to ensure the VAT number field appears automatically. It should not appear for non-EU/UK countries.

The VAT Number validation checkout field for Easy Digital Downloads.

Enter a test VAT number.

Once you enter the VAT number, click the Validate button.

If numbers are invalid, the field lets customers know right away—no guesswork.

Observe Reverse Charge Logic

  • If a VAT number is valid and the checkout country does not match your store’s base country, a reverse charge should be applied, and no tax collected on the order.
  • If the checkout country matches your store’s base country, tax collection depends on the Reverse Charge in Home Country? setting. For example, if your company is in France and a French customer enters their VAT number, tax would be collected unless this specific setting is enabled.

⚙️ For more in-depth guidance, please refer to our official EU VAT documentation.

Other EDD Updates

There are a handful of other improvements in this update, including:

  • Our popular Invoices extension is now built into the Easy Digital Downloads (Pro) plugin.
  • All users (Lite and Pro) can customize the empty cart message.
  • Pro users can also redirect to a page or custom URL if a user visits the checkout with an empty cart.

FAQs on EU VAT for Easy Digital Downloads

Here are answers to common questions about EU VAT handling in Easy Digital Downloads.

What is EU VAT and how does EDD handle it?

EU VAT (Value Added Tax) is a consumption tax required for digital product sales to customers in the EU and UK. Easy Digital Downloads introduces built-in functionality for Pro users to automate EU VAT rate calculations, VAT number validation, and reverse charge application, ensuring compliance directly within the plugin.

EDD Pro users benefit from native validation via EDD’s servers, eliminating the need for external accounts or additional fees. This is ideal for growing digital shops with significant EU/UK sales.

How do I enable VAT for Easy Digital Downloads?

To enable VAT in Easy Digital Downloads, first activate taxes under Downloads » Settings » Taxes, then toggle the “Enable VAT handling and validation” option.

Is EU VAT Handling automatically kept up to date in EDD?

Yes, if the “Automatic Rates” option is enabled in your EDD EU VAT settings, Easy Digital Downloads automatically updates EU VAT rates weekly to ensure your store remains compliant with the latest regulations.

Make EU VAT Compliance Effortless

Don’t let VAT complications hold back your digital business growth any longer.

Update Easy Digital Downloads Pro to the latest version today and start confidently selling to EU customers. Your future self will thank you for making VAT compliance this simple.

If you haven’t already, upgrade from a Lite to a Pro pass for automatic VAT handling and even more cost-saving features!

For more info and help:

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

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NEW: Accept Square Payments With EDD https://easydigitaldownloads.com/blog/new-accept-square-payments-wordpress-edd/ Thu, 26 Jun 2025 16:41:10 +0000 https://easydigitaldownloads.com/?p=1821454 Big news! Easy Digital Downloads now supports Square payments.

Upgrade to the latest version and efortlessly connect your store to accept credit cards directly on-site with a secure, seamless checkout process designed to boost conversions.

Learn about our exclusive offer for new Square users and how EDD Pro users can eliminate transaction fees entirely.

The post NEW: Accept Square Payments With EDD first appeared on Easy Digital Downloads.

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As an online seller, having a simple, convenient checkout process is a must. This means providing customers with multiple preferred payment options.

Easy Digital Downloads is always introducing new ways to help you do that.

And today, we’re thrilled to announce that Easy Digital Downloads has partnered with Square to offer secure and reliable payment processing! 🎉

You’re not just adding another payment gateway. You’re removing barriers and providing your customers with a smooth, reliable checkout process for one-time payments that helps maximize conversions.

Learn more about this integration and a special offer we’ve been able to offer EDD store owners with Square below.

Why Use Square for Your Digital Store?

For years, Square has been a leader in payment processing. It empowers millions of businesses, from small-town artisans to bustling online enterprises, to accept payments simply and securely.

Adding Square as a payment option unlocks a new level of flexibility and convenience.

You essentially just flip a switch. Then the integration handles everything automatically: payment processing, order confirmation, and digital product delivery.

Here’s a quick overview of the key benefits of integrating Square payments with your WordPress site.

Secure Payment Processing 🔐Unified, Streamlined Workflow 🚀Increased Trust & Conversions ✅
Accept all major credit cards directly on your website through Square’s secure payment system.Connect your store and start accepting payments in minutes.Leverage the power of a brand millions of business owners know and trust.
Customer payment details are sent directly to Square, not stored on your site.Manage online digital sales and in-person transactions in one dashboard.A smart payment form that helps conversions by only requesting the necessary payment information.
Square handles all complex PCI compliance requirements for you.Real-time payment confirmation ensures instant delivery of digital products. Keep customers on your site with a seamless, direct checkout experience.

Save Money With Square Payments

The new Square payment gateway is available to all Easy Digital Downloads users, from our free plugin to our All Access Pass holders.

Exclusive Offer for New Square Users 🏷

If you don’t have a Square account yet, there’s never been a better time to get one.

To celebrate our new Square partnership, we’re running a special promotional deal for anyone in the EDD community who needs to sign up for Square.

  • You can sign up for Square for free.
  • Pay no processing fees on your first $2,000 in sales for 180 days.
  • Get $20 off Square hardware with a special promo code emailed to you after you sign up.
New Square account for free discount promo from Easy Digital Downloads.

Eliminate Square Fees With EDD Pro

While all EDD users can connect to Square, users with an Extended Pass or higher get an incredible extra benefit: they pay no additional Application Fees!

Here is how it works for each plan:

  • Free & Personal Pass Users: You can use Square for free, but will be subject to Square’s standard transaction fees and application fees.
  • Extended, Professional, & All Access Pass Users: You can use the Square integration and we’ll eliminate the Application fees (Square’s transaction fees still apply).

This is a huge potential savings and a powerful reason to upgrade your EDD Pass today!

Set Up Square Payments in Minutes

Getting Square payments set up in WordPress and your Easy Digital Downloads store is quick and easy.

First, if you haven’t already, update your Easy Digital Downloads plugin to the latest version (3.4.0 or newer). You can do this by going to Dashboard » Updates from your WordPress admin area.

The WordPress plugins screen showing updated version of Easy Digital Downloads.

Next, navigate to Downloads » Settings. Under Payments, go to the Square tab and select Connect with Square.

The Square payments settings for Easy Digital Downloads in WordPress.

Then you can either create a new Square account or select Sign in to use an existing account.

Sign up form to create new Square account.

You’ll be guided through a secure process to authorize your Square account.

Once it brings you back to the WordPress settings screen, you may need to connect Square webhooks to Easy Digital Downloads to complete the process.

⚙ Refer to our Square Payments documentation for step-by-step guidance.

Once successfully connected, go to Downloads » Settings » Payments to enable Square payments under Active Gateways.

Square payments gateway enabled in Easy Digital Downloads.

Click on Save Changes. That’s it — you’re ready to start accepting payments with Square!

Note: Square is only available in the following countries: United States, Canada, Australia, Japan, United Kingdom, Ireland, France, and Spain. If your store country in EDD is set to something else, the Square gateway will not be available.

Upgrade EDD to Integrate Square Payments!

We’re so thrilled to deliver this integration to the Easy Digital Downloads community. It’s another step forward in our mission to make selling digital products with WordPress as easy and powerful as possible.

If you haven’t already, be sure to update your Easy Digital Downloads plugin to the latest version and sign up for a free Square account.

Don’t have Easy Digital Downloads Pro yet? Grab or upgrade your pass today and make the most of Square payments!

For more information about the changes and improvements included in this release, check out the following resources:

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

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NEW: Reduce Involuntary Churn With One-Click Payment Card Updates https://easydigitaldownloads.com/blog/new-reduce-involuntary-churn-recurring-one-click-payment-updates/ https://easydigitaldownloads.com/blog/new-reduce-involuntary-churn-recurring-one-click-payment-updates/#comments Thu, 19 Jun 2025 19:25:32 +0000 https://easydigitaldownloads.com/?p=1821184 You don't want to lose paying customers due to failed or missed payments. And with the latest no-login, one-click payment card update feature included with Recurring Payments, you don't have to!

Learn all about this exciting new feature designed to help you reduce involuntary churn, as well as other enhanced revenue-tracking features!

The post NEW: Reduce Involuntary Churn With One-Click Payment Card Updates first appeared on Easy Digital Downloads.

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Not having a strategy to reduce involuntary churn on your WordPress site means losing out on revenue. 

Conservative estimates show that upwards of 10% of customer churn happens passively or accidentally.

That means you’re losing loyal customers—and their revenue—not because they want to leave, but because of a simple payment failure. An expired card, a temporary bank issue, or a hard-to-find update form can silently drain your revenue.

While Easy Digital Downloads already helps you fight this by using smart retry systems available from payment gateways, some failed payments still require your customers to step in.

That’s why we included a new no-login, one-click payment update feature in the latest release of Recurring Payments. 🥳

This major update is packed with powerful tools to significantly reduce involuntary churn.

Here’s what’s new:

One-Click Payment Card Updates

The biggest update is the new magic, one-click payment card update feature added to the Recurring Payments extension.

Picture this: It’s Friday evening, and one of your premium subscribers gets a payment failure email because their credit card has expired.

Instead of losing them over the weekend, they simply click the secure link in the email, update their payment method in 30 seconds, and stay subscribed.

No login hassles. No forgotten passwords. No lost revenue.

These secure, magic update links integrate with subscription renewal reminder and renewal failure emails.

With the renewal reminder emails, your subscription customers can click on the Update Payment Method link to easily ensure their payment method is up to date.

Easy Digital Downloads' recurring/subscription renewal reminder email with one-click payment update link to reduce involuntary churn.

The same goes for if/when they receive subscription renewal failure emails.

By clicking the secure 1-click update link, they are brought to an update payment method form to enter their new payment details.

The Recurring Payments Stripe subscription payment update form to reduce involuntary churn in Easy Digital Downloads.

This instant payment recovery helps reduce involuntary churn immediately.

Plus, the Stripe-powered security ensures your customer data stays protected.

You can automatically add the Update Payment Method link to your EDD email templates. Just go to the email you want to add it to and insert the update_payment_link smart tag.

Enhanced Revenue Tracking Reports

Another feature we’re excited to share is improved revenue breakdown with accurate renewal tracking.

Our enhanced revenue reports and dashboard widget give you an instant, accurate picture of your business’s health.

The new Subscriptions dashboard widget in Easy Digital Downloads.

We also added new tiles to the Subscriptions report to provide you with more meaningful calculations and a quick status overview.

The new tiles are Active Subscriptions, Monthly Recurring Revenue (MRR), and Annual Recurring Revenue (ARR).

They’re available under Downloads » Reports » Subscriptions.

Monthly Recurring Revenue (MRR) and Annual Recurring Revenue (ARR) Subscription report tiles in Easy Digital Downloads.

The MRR and ARR metrics give you a projection of monthly revenue and a projection of annual revenue (respectively) based on the value of all your active subscriptions.

These improvements allow you to make confident, data-driven decisions about the future of your business without ever leaving your WordPress admin.

New Subscriptions Block for Frontend Management

A great product deserves a great customer experience.

The new EDD Subscriptions block allows you to create a modern subscription management area, with the flexibility to be customized with options and custom CSS.

New Easy Digital Downloads Subscriptions block for better frontend management.

This isn’t just about looks; it’s about reducing friction and support load.

When customers can easily see their subscription status, view their payment method, and manage their own account, they feel more in control and are less likely to submit support tickets.

With the new block settings, you can:

  • Customize column layouts to match your site design.
  • Use flexible pagination to control how many subscriptions show per page.
  • Display the payment method to give customers full visibility.

Why Use Recurring Payments for Subscriptions?

Other subscription platforms charge extra for basic features like payment recovery emails or force customers through complicated login processes.

Easy Digital Downloads’ Recurring Payments gives you enterprise-level subscription management built right into WordPress.

The Easy Digital Downloads Recurring Payments extension.

Think about it: How much revenue could you recover by making it effortless for customers to update their payment methods?

Unlike expensive SaaS platforms that charge per transaction or subscriber, this is included in your Recurring Payments extension — no hidden fees, no per-customer charges.

Easy Digital Downloads Recurring Payments is ideal for:

  • Software developers building subscription-based WordPress plugins or themes.
  • SaaS businesses that need to minimize payment failures and track recurring revenue accurately.
  • Membership sites that want to reduce friction for payment updates.
  • Digital product creators selling subscriptions who need better revenue insights.
  • Course creators offering monthly or annual access plans.

Reduce Involuntary Churn & Retain Revenue

With Easy Digital Downloads and the new Recurring Payments, you have an enterprise-level toolkit to build a more sustainable, profitable subscription business. You can easily reduce involuntary churn while retaining your revenue.

For existing Recurring Payments users: This is a free update! Navigate to your Plugins page in your WordPress dashboard to update to version 2.13 and start protecting your revenue.

Note that this update will run database updates in the background. While it may take a while to complete, depending on the number of subscriptions, your site will remain fully functional.

New to Recurring Payments? There has never been a better time to start. Get the Recurring Payments extension today and see why thousands of business owners trust EDD to manage their subscriptions.

For more information about the changes and improvements included in this release, check out the following resources:

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

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RewardsWP: Best Refer a Friend WordPress Plugin? https://easydigitaldownloads.com/blog/rewardswp-best-refer-a-friend-wordpress-plugin-review/ Tue, 17 Jun 2025 15:29:10 +0000 https://easydigitaldownloads.com/?p=1820655 Trying to decide which refer-a-friend plugin is right for you? In this plugin review of RewardsWP, we explore how this referral program WordPress plugin transforms your site into a powerful referral engine.

I'll cover how it integrates with WooCommerce and Easy Digital Downloads, key features and benefits, and how it stacks up against other referral program plugins!

The post RewardsWP: Best Refer a Friend WordPress Plugin? first appeared on Easy Digital Downloads.

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Looking for the best refer a friend WordPress plugin?

As a seasoned digital marketer, I’ve seen countless customer acquisition strategies come and go. But word-of-mouth has remained an effective, tried-and-true method.

The consistent success of referral marketing makes sense; we trust recommendations from people we know 92% more than any other form of advertising.

The tricky part is figuring out how to start a referral program without breaking your budget (or sanity). 

Enter: RewardsWP, the new refer a friend WordPress plugin from AffiliateWP.

In this detailed review, I’ll cover everything you need to know about it so you can determine whether it’s the right solution for your specific needs.

What Is Refer A Friend Marketing?

Getting new customers is one of the toughest challenges any business owner faces. Luckily, referral marketing, also known as refer-a-friend marketing, can be tremendously helpful.

It’s an excellent strategy to boost your sales without spending much on traditional advertising.

A referral program rewards your customers when they encourage their friends, family, or colleagues to purchase from your store.

socImagine having advocates sing your business’s praises, inviting their friends, and both receiving rewards. It’s like converting them into salespeople who help grow your business naturally.

How referral or refer-a-friend marketing works.

This type of word-of-mouth marketing is structured to track and incentivize those valuable recommendations.

Each satisfied customer becomes a potential marketing channel. And their networks often include people who share similar interests and purchasing behaviors—exactly the kind of qualified leads you want to attract.

There are different ways to run these programs. Sometimes only the person referring gets a reward, and sometimes both the referrer and their friend get something cool.

Why Use a Refer a Friend WordPress Plugin?

A refer a friend WordPress plugin helps you create and manage your own referral system easily.

For WordPress users, especially if you’re running an Easy Digital Downloads or WooCommerce store, these plugins are a game-changer. They take the manual work out of the equation. You don’t have to keep track of who referred whom in a messy spreadsheet anymore.

The core job of a good referral plugin is pretty straightforward. It tracks every referral made by your customers. It manages the rewards you want to give out – like discounts or points.

And it usually gives both you and your customers a dashboard to see how things are going. This means less guesswork for you and a clear system for your customers.

A quality refer a friend WordPress plugin like RewardsWP automates the entire process. It ensures:

  • Accurate tracking and attribution: Every referral is properly credited, eliminating disputes and maintaining trust with your advocates. I’ve seen too many businesses lose valuable customers due to tracking failures.
  • Streamlined reward distribution: Whether you’re offering discounts, store credit, or cash rewards, the plugin handles distribution automatically, saving you hours of manual work each week.
  • Enhanced customer experience: Professional-looking referral dashboards and sharing tools make it easy for customers to participate and track their progress, increasing engagement rates.
  • Comprehensive analytics: Understanding which customers are your best advocates and which referral channels perform best helps you optimize your program for maximum ROI.
  • Fraud prevention: Advance abuse while maintaining a smooth experience for legitimate participants.

Choosing the right referral program plugin for WordPress is key. You need a tool that fits smoothly into your existing setup and doesn’t create more headaches.

Overview of RewardsWP: Key & Core Features

The RewardsWP Refer-a-friend WordPress plugin.

RewardsWP is a new comprehensive refer a friend WordPress plugin that transforms customer acquisition. It’s designed to help website owners create, manage, and optimize refer a friend marketing campaigns directly from their WordPress dashboard.

As your dedicated referral program plugin, RewardsWP makes it incredibly simple for your customers to refer their friends and for you to reward them — all without needing to leave your WordPress dashboard.

It’s backed by the team at AffiliateWP, another powerful plugin that helps thousands of WordPress site owners (including Easy Digital Downloads) with their affiliate marketing programs.

An affiliate marketing member page to help market digital products.

The plugin operates on a straightforward principle: turn your satisfied customers into brand advocates by rewarding them for successful referrals.

Unlike basic referral systems, RewardsWP doesn’t feel like an afterthought.

It integrates seamlessly into your existing WordPress ecosystem, creating a smooth experience for both you and your customers. If you’re already using AffiliateWP as your affiliate marketing plugin (which I highly recommend), RewardsWP becomes the perfect complement.

RewardsWP Referral Plugin (Full Review)

Now let’s take a deeper dive into the key aspects of RewardsWP.

My goal with this plugin review is simple: help you figure out if this plugin is the right fit for your unique business needs.

Whether you’re running an eCommerce store, membership site, or digital product business, you’ll learn how this plugin can turn your existing customers into an effective marketing channel.

Setup & Ease of Use

The installation process is straightforward. You purchase and download the plugin from the AffiliatesWP website.

Option to download RewardsWP Pro refer a friend WordPress plugin from AffiliateWP website.

Then you can upload it through your WordPress admin panel, and activate it like any other plugin. The entire process takes less than five minutes.

Upon activation, RewardsWP adds a new Rewards menu item to your WordPress dashboard.

The RewardsWP refer a friend WordPress plugin menu item.

From the RewardsWP Settings page, you can configure the basic settings.

This is where you’ll set up your main reward types (for the advocate and the friend), choose your brand color for the widget, and decide on a few display options.

The settings to add referral reward in the RewardsWP WordPress plugin.

I particularly appreciate how the main settings page is organized. Everything is logically grouped.

RewardsWP comes with pre-written emails for welcoming advocates, notifying them of earned rewards, and informing friends about their incentives. You can customize these if needed.

Customers are automatically enrolled after their first purchase.

Customer Experience

One of RewardsWP’s standout features is the comprehensive dashboard it provides to advocates.

After making their first purchase, customers are automatically enrolled in the referral program and gain access to a dedicated dashboard. Here, they can track their referral performance, view earned rewards, and access sharing tools.

The Rewards Widget

This is what your customers actually see and interact with, and it’s brilliantly designed. After a customer makes a purchase, they’re automatically enrolled in your referral program.

The Rewards Widget then appears on your site when they’re logged in. It’s a neat little panel, usually positioned in the corner of the screen, that doesn’t interfere with the browsing experience but remains easily accessible.

The Rewards widget by the RewardsWP refer a friend WordPress plugin.

The widget shows real-time referral statistics, available rewards, and provides one-click access to sharing tools.

Inside the widget, customers can:

  • Easily find and copy their unique referral link.
  • Share their link directly to social media (like X or Facebook) or via email.
  • See the rewards they’ve earned and redeem them.

This widget makes it super easy for customers to participate. They don’t have to hunt for a special page or log into a separate system.

What I love about this approach is that it keeps referral marketing top-of-mind for your customers without being pushy or intrusive.

The Rewards Widget’s positioning and design strike the perfect balance between visibility and unobtrusiveness.

The customer-facing widget can be tweaked to match your brand’s look and feel. You can change colors and some display settings.

Customizing the Rewards widget in WordPress for referral marketing program.

There are options to:

  • Choose a primary color to match your brand.
  • Customize some of the text in the widget.
  • Select which social sharing options are available.

While not endlessly customizable, RewardsWP offers enough to make the widget feel like part of your site, which helps create a consistent customer experience.

These options are all accessible through the plugin settings with simple controls like color pickers.

Flexible Rewards System

The reward system is where RewardsWP truly demonstrates its sophistication. Unlike plugins that limit you to basic discount codes, RewardsWP supports multiple reward types.

The types of referral rewards offered by the RewardsWP refer-a-friend plugin for WordPress.

You’re not stuck with just one type of reward; you can offer percentage discounts, fixed amount discounts, and even free products.

Types of Rewards Available

This means you can motivate your customers with personalized rewards tailored to your business.

  • Percentage Discounts (“15% off”)
  • Fixed Amount Discounts (“Get $10 off”)
  • Free Product (“Get a free eBook”)
  • Free Shipping (WooCommerce only)

Plus, you can set up double-sided rewards. This means you reward both the advocate (your current customer) and the invited friend.

For example, the advocate gets $10 off for referring, and the friend gets 10% off their first purchase. This often encourages more participation.

Integrations with WordPress Plugins

One of the things that I think makes RewardsWP such a great refer a friend WordPress plugin is that it’s designed to play nice with the tools you already use.

AffiliateWP

As I mentioned, RewardsWP is from the creators of AffiliateWP.

If you’re already using AffiliateWP for a more formal affiliate program (with bloggers, influencers, etc.), RewardsWP runs beautifully alongside it.

They don’t conflict; they complement. Affiliates do their thing, and customers can easily refer friends.

Easy Digital Downloads

RewardsWP understands Easy Digital Downloads’ checkout process and how digital products are sold.

Digital product creators will appreciate how the plugin handles licensing, download permissions, and recurring payments.

When a referred friend purchases a download, the system correctly identifies it and triggers the rewards.

Setting up rewards like “10% off your next download purchase” is seamless.

For EDD store owners, this direct compatibility is a significant advantage over more generic referral tools.

The RewardsWP refer-a-friend WordPress plugin integrations for WooCommerce and Easy Digital Downloads.

WooCommerce

Similarly, RewardsWP is an excellent refer a friend WordPress plugin for WooCommerce stores.

The integration goes beyond basic functionality. It understands WooCommerce’s order lifecycle, product variations, and customer data structure.

It handles referrals for physical products and works with WooCommerce coupons. Features like “free shipping” rewards are specifically available for WooCommerce.

Other Plugins

RewardsWP plays nicely with membership plugins like MemberPress and Restrict Content Pro, form builders such as WPForms and Contact Form 7, and email marketing tools like ConvertKit and Mailchimp.

This compatibility means you can integrate referral marketing into your existing workflows without disruption.

Automated Referral Tracking

Tracking accuracy can make or break a referral program. I’ve seen businesses lose valuable advocates due to tracking failures, which is why RewardsWP’s approach to referral attribution impressed me so much.

The plugin automatically tracks who referred whom and when a successful purchase is made. Not having to manually verify every referral saves a ton of time. It just works in the background.

Every advocate receives personalized referral links that are easy to share and remember. These aren’t generic shortened URLs.

RewardsWP creates branded links that maintain trust while providing reliable tracking.

Additionally, advocates can share custom coupon codes, giving referred customers immediate incentive to complete their purchase.

The plugin uses sophisticated cookie technology to track referrals sessions and devices.

The default tracking window is 30 days, but this can be customized based on your sales cycle.

For businesses with longer consideration periods, extending the tracking window to 60 or 90 days ensures advocates receive credit for their efforts.

IP Tracking & Fraud Prevention Measures

RewardsWP includes built-in fraud prevention that detects suspicious patterns and prevents referral abuse. This includes:

  • Email Validation: Helps prevent the use of disposable or fake email addresses.
  • Duplicate Detection: Aims to stop customers from referring themselves to game the system.
  • IP Filtering: Can help block suspicious patterns from the same IP address.

The fraud prevention system is intelligent enough to distinguish between legitimate referrals from shared networks (like offices or cafes) and actual fraudulent activity.

These checks run automatically. While not foolproof (no system is), they provide a good first line of defense. 

Automated Fulfillment, Enrollment & Notifications

RewardsWP excels in the automation department. You can automate:

  • Reward Fulfillment: When a referral is successful, the appropriate coupon (for discounts or free products) is automatically generated and issued to the advocate and/or friend.
  • Email Notifications: Automated emails keep everyone in the loop:
    • A welcome email to the advocate after their first purchase, introducing the program and their referral link.
    • An email to the advocate when they earn a reward.
    • An email to the referred friend with their incentive.

These emails are crucial. They guide users through the process and remind them of the benefits.

From my perspective, this level of automation is essential for busy store owners using Easy Digital Downloads or WooCommerce. It means the program can largely run itself once set up.

The email sharing feature is particularly well-designed. It has pre-written templates that advocates can personalize before sending to their networks.

The email sharing template from RewardsWP referral program WordPress plugin.

From the initial enrollment email to reward distribution notifications, you maintain complete control over the customer communication experience.

These notifications can be customized for different trigger events and personalized with dynamic content like advocate names and specific reward amounts.

The “pending referral” notifications keep advocates informed when their referrals are in progress but not yet completed. This transparency builds trust and encourages advocates to follow up with their referrals when appropriate.

The admin notification system is configurable, so you can choose which events trigger notifications and customize the information included in each alert.

Performance Tracking & Analytics

Data-driven decision making is essential for referral program optimization, and RewardsWP provides the insights needed to continuously improve your program’s performance.

Running a referral program without knowing how it’s performing is like flying blind.

You need to see what’s working, who your best advocates are, and what your return on investment looks like.

RewardsWP provides clear, accessible reporting within the WordPress admin. The reporting dashboard provides actionable insights without overwhelming detail.

The main analytics dashboard provides a comprehensive view of your program’s health, including successful referrals, rewards issued, and member activity.

The Referrals Admin Screen is where you see a log of each successful referral.

The RewardsWP referrals admin screen.

It typically shows:

  • Referring customer (advocate)
  • Referred friend
  • Order associated with the referral
  • Date of the referral
  • Status (e.g., completed, pending)

The Rewards Admin Screen lists all the rewards that have been issued.

You can see:

  • Who received the reward
  • The type of reward (e.g., $10 off coupon)
  • The status of the reward (e.g., issued, redeemed)
  • Relevant dates

The Members Admin Screen gives you an overview of everyone enrolled in your referral program, including registered customers and sometimes guests (if they later create an account).

While not as granular as some dedicated analytics platforms, the information provided is very useful for most store owners. You can easily identify:

  • Top Referrers: See which customers are driving the most sales for you. You might even consider offering them extra perks!
  • Conversion Rates (Implicit): By comparing the number of shares (if trackable by link clicks, though this level of detail might vary) to successful referrals, you get an idea of effectiveness.
  • Reward Redemption Rates: See how many of the issued rewards are actually being used.

This data helps you understand if your rewards are appealing and if the program is easy for customers to use.

RewardsWP Plugin Pricing

RewardsWP uses a tiered pricing structure that scales with your business needs. The three plans offer excellent value for most WordPress businesses.

RewardsWP referral plugin pricing.

Each plan includes unlimited rewards and members, as well as updates and support.

To put the pricing in perspective, consider that acquiring a single customer through paid advertising often costs $50-$200, depending on your industry.

If RewardsWP helps you acquire just two additional customers per month (a conservative estimate for most businesses), the plugin pays for itself within the first quarter.

RewardsWP doesn’t offer a free version or trial period, which is one limitation.

But they do provide a 14-day money-back guarantee that allows you to test the plugin risk-free on your actual website with real customers.

RewardsWP Pros and Cons

After testing and implementation, I’ve identified the key strengths and limitations of RewardsWP. Here’s my honest assessment.

Pros of RewardsWP

Exceptionally Beginner & User-Friendly.

If you’ve never run a referral program before, RewardsWP removes the intimidation factor. The quick setup process, intuitive interface, and comprehensive documentation make it accessible to WordPress users of all skill levels.

Powerful & Comprehensive Feature Set for Referral Programs.

The combination of flexible reward structures, advanced tracking capabilities, and detailed analytics provides everything needed to run sophisticated referral campaigns that scale with your business growth.

Reliable Integration with WooCommerce & Easy Digital Downloads.

Unlike plugins that feel bolted-on, RewardsWP understands the nuances of e-commerce workflows, handling complex scenarios like partial refunds, subscription renewals, and variable products with ease.

WordPress-Native Advantages.

Managing your referral program from your WordPress dashboard, maintaining data ownership, avoiding monthly SaaS fees, and integrating with your existing plugins and workflows provides significant operational advantages. You’re not dependent on external services or subject to usage-based pricing increases.

Developed by the Trusted Team at AffiliateWP.

Awesome Motive’s track record with AffiliateWP and other successful WordPress products provides confidence in long-term support, regular updates, and continued feature development.

Customizable to Match Your Brand.

Every aspect of the customer-facing experience can be tailored to match your brand voice, visual identity, and program objectives. This customization capability ensures your referral program feels like a natural extension of your brand rather than a generic add-on.

Cons of RewardsWP

Premium Plugin Without Free Version.

RewardsWP is a premium plugin without a free version, which might be a barrier for very small businesses or those just starting out. However, when you consider the cost of acquiring customers through paid advertising, the plugin’s price becomes much more reasonable. 

Some Feature Limitations Compared to Enterprise-Level SaaS Tools.

If you’re comparing RewardsWP to enterprise SaaS platforms like ReferralCandy or Friendbuy, you might notice some advanced features are missing, such as A/B testing for referral campaigns or advanced machine learning for fraud detection. But for the vast majority of WordPress-based businesses, RewardsWP’s feature set is more than adequate. The WordPress-native approach often provides better value and easier management.

Relatively New Documentation and Community.

Being newer to the market means RewardsWP doesn’t yet have the extensive documentation library or large community of users that some established plugins enjoy. However, the support quality is excellent, and the documentation is growing rapidly. The connection to the AffiliateWP ecosystem also provides access to a broader knowledge base and community.

RewardsWP vs. Other Refer a Friend Options

Let’s see how RewardsWP stacks up against some of the best referral program plugins and platforms.

FeatureRewardsWPReferral
Candy
FriendbuyWPLoyalty
Platform TypeWordPress PluginSaaS PlatformSaaS PlatformWordPress Plugin
Starting Price$79/yr$59/mo$299+/mo$79/yr
WordPress Integration✅ Native⚠️ API/Embed Required⚠️ API/Embed Required✅ Native
Data Ownership✅ Full Control⚠️ Platform Hosted⚠️ Platform Hosted✅ Full Control
Customization✅ Complete WordPress Control⚠️ Limited to Platform Options✅ Advanced Customization✅ Complete WordPress Control
Ideal Use CaseWordPress/WooCommerce stores wanting seamless integration with proven AffiliateWP reliabilityEstablished eCommerce businesses needing comprehensive SaaS solution with built-in email marketingEnterprise-level businesses requiring advanced analytics and sophisticated referral campaignsWordPress sites needing combined loyalty + referral programs on a budget

SaaS platforms like ReferralCandy or Friendbuy might offer very advanced enterprise-level features. But they come with the trade-off of being external, often more expensive, and sometimes less flexible.

For many EDD and WooCommerce stores, RewardsWP hits a sweet spot of power, integration, and ease of use.

While other options excel in specific areas, RewardsWP provides the best overall package for WordPress-based businesses serious about referral marketing.

My Verdict: Best Refer A Friend WordPress Plugin

RewardsWP has become my go-to recommendation for WordPress-based businesses looking to implement referral marketing.

The combination of ease-of-use, comprehensive features, and reliable performance creates exceptional value for the investment.

The refer a friend WordPress plugin removes the complexity traditionally associated with referral programs while providing the sophistication needed for successful campaigns.

Whether you’re a WordPress beginner launching your first referral program or an experienced marketer looking to optimize existing campaigns, RewardsWP provides the tools and insights needed for success.

Who RewardsWP Is Best For? 🏆

So, is RewardsWP the right fit for your WordPress business? Based on my experience using it and understanding its strengths, here’s who I think will benefit most:

  • Easy Digital Downloads Store Owners: If you sell digital products like e-books, software, courses, music, or any other downloads using EDD, RewardsWP is an excellent choice. Its direct integration makes setting up referral rewards for digital goods straightforward. Imagine your customers referring others to your latest plugin or PDF guide and getting a discount on their next download. It just works.
  • WooCommerce Store Owners: If you run a WooCommerce store selling physical products, RewardsWP is equally well-suited. The ability to offer percentage discounts, fixed amounts off, or even free products (plus free shipping rewards) integrates perfectly with WooCommerce’s coupon system.
  • Small to Medium-Sized Businesses Wanting a Simple, Integrated Solution: If your priority is a referral program that lives inside your WordPress dashboard, is easy to set up without code, and automates most of the process, RewardsWP delivers. You don’t want another external platform to manage.
  • Users of AffiliateWP: If you’re already using AffiliateWP for your affiliate marketing, RewardsWP is a natural extension to enable customer-to-friend referrals. They are designed to coexist perfectly.

If you’re looking for an extremely complex, enterprise-level referral system with features like gamified leaderboards beyond simple advocate tracking, or deep API access for custom development beyond what WordPress hooks offer, then perhaps a high-end SaaS might be explored. But for most WordPress e-commerce sites, RewardsWP offers a powerful, user-friendly, and well-integrated solution.

FAQs on Refer a Friend WordPress Plugins

Let’s wrap up with some frequently asked questions surrounding refer a friend plugins for WordPress users.

What is a refer a friend WordPress plugin?

A refer a friend WordPress plugin is a tool that lets you create, manage, and automate referral marketing programs on your website. They allow your customers to easily share your products or services with their friends, typically in exchange for rewards like discounts, credits, or other incentives for both the referrer and the referred friend.

How does a refer a friend WordPress plugin work?

Refer a friend WordPress plugins typically work by providing your registered users or customers with a unique referral link or code. Users share this link/code with their friends.

When a friend clicks the link and completes a desired action, the plugin tracks this conversion back to the original referrer. The system then automatically issues pre-defined rewards to the referrer and often to the new customer as well.

What’s the best refer a friend WordPress plugin?

“Best” can be subjective, but for WordPress users, especially those with Easy Digital Downloads or WooCommerce stores looking for deep integration and ease of use, RewardsWP is a top contender. It’s built by the trusted AffiliateWP team.

What makes RewardsWP the best refer a friend WordPress plugin?

RewardsWP combines enterprise-level functionality with WordPress-native simplicity and deep WooCommerce/Easy Digital Downloads integration.

It includes a comprehensive feature set all managed from your WordPress dashboard without ongoing SaaS fees.

Is it easy to set up a referral program with RewardsWP?

Yes, setting up a referral program with RewardsWP is designed to be very easy. You install it like any other plugin. Customers are automatically enrolled after purchase, and the customer-facing widget is easy to use.

Get Started With Your Refer a Friend WordPress Plugin

Turning your satisfied customers into active brand advocates helps you tap into the most trusted and cost-effective form of marketing available.

Whether you’re a WordPress beginner intimidated by referral program complexity or an experienced marketer looking for sophisticated tools, RewardsWP delivers the functionality and reliability you need.

Ready to transform your customers into active brand advocates? Visit RewardsWP today to explore the plugin’s full feature set and see how it can accelerate your business growth.

For Easy Digital Downloads users, consider upgrading to the EDD Pass for seamless integration with both RewardsWP and AffiliateWP, creating a complete customer acquisition toolkit that will take your marketing efforts to the next level.

What’s next? Learn how to start an affiliate program in WordPress!

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

The post RewardsWP: Best Refer a Friend WordPress Plugin? first appeared on Easy Digital Downloads.

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Guide to Affiliate vs Referral Marketing for eCommerce Growth https://easydigitaldownloads.com/blog/referral-marketing-vs-affiliate-marketing-wordpress-ecommerce-guide/ Wed, 04 Jun 2025 19:44:18 +0000 https://easydigitaldownloads.com/?p=1820820 Looking for the most effective marketing strategy for your eCommerce business?

In this comparison guide, we look at referral marketing vs affiliate marketing to see how they differ and overlap to help your WordPress growth!

The post Guide to Affiliate vs Referral Marketing for eCommerce Growth first appeared on Easy Digital Downloads.

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A stressful part of running an e-commerce site is figuring out the best ways to get more customers. Two strategies that consistently come up are referral marketing and affiliate marketing.

While they might sound similar, they’re quite different in how they work and the results they deliver. I’ve learned from experience that understanding these key differences and similarities can significantly influence your success.

In this guide, I’ll break down everything you need to know about referral marketing vs affiliate marketing for WordPress eCommerce sites. You’ll discover which approach works best for different situations and how to choose the right strategy for your business.

What Is Referral Marketing?

Let me start with a simple definition: Referral marketing is like having your best customers become your personal sales team. It’s a strategy that leverages your existing satisfied customers to bring in new customers through digitally-enabled word-of-mouth recommendations.

At its core, referral marketing is what we often call “refer-a-friend marketing.” It’s based on a simple premise: people trust recommendations from friends and family more than any advertisement or marketing message you could create. When your customer loves your product so much that they’re willing to stake their reputation on recommending it to their friends, that’s incredibly powerful.

How Referral Marketing Works

The mechanics are beautifully simple, and that’s part of what. Here’s how it typically works:

  • Customer A discovers your WordPress store and falls in love with your products. They make a purchase and have an amazing experience.
  • Then, your referral system kicks in – Customer A gets a unique referral link or code that they can share with their friends.
  • When Friend B clicks that link and makes a purchase, both Customer A and Friend B receive some kind of reward. It could be a discount, store credit, a free product, or even cash.

Think of companies like Dropbox or Airbnb – they’ve built their entire growth engines around this concept. Dropbox famously grew from 100,000 to 4 million users in just 15 months largely through their referral program.

When someone referred a friend, both the referrer and the new user got extra storage space. Brilliant, right?

For WordPress eCommerce sites, this translates beautifully. Imagine you’re selling digital products through Easy Digital Downloads, and a customer loves your online course.

They share their referral link on social media, and three of their friends purchase the course. Everyone wins – the original customer gets rewards, their friends get a great product, and you get three new customers without spending a dime on ads.

There’s some fascinating consumer psychology at work here. When someone refers your product, they’re essentially putting their personal reputation on the line. They’re saying, “I trust this brand so much that I’m willing to recommend it to people I care about.”

From the recipient’s perspective, getting a recommendation from a friend carries enormous weight. It comes with built-in social proof and trust that no amount of advertising can replicate.

Comparison of referral marketing vs affiliate marketing for WordPress eCommerce growth.

Key Characteristics of Referral Marketing

What makes referral marketing unique? Several key characteristics set it apart:

  • Trust-based: Built on existing relationships and personal recommendations
  • Advocacy-driven: Customers become genuine advocates for your brand
  • High-quality leads: Referred customers often have higher lifetime value
  • Cost-effective: Lower customer acquisition costs compared to traditional advertising
  • Relationship-focused: Strengthens bonds with existing customers

Pros and Cons of Referral Marketing

Pros 👍
  • High Trust Factor: When your friend recommends something, you’re much more likely to try it. This trust translates into higher conversion rates and better customer relationships from day one.
  • Lower Acquisition Costs: Instead of spending hundreds of dollars on ads to acquire a single customer, you’re rewarding existing customers with discounts or credits. The math usually works out much better.
  • Increased Customer Loyalty: When customers participate in your referral program, they become more invested in your brand. They’re not just customers anymore – they’re partners in your growth.
  • Better Lead Quality: Referred customers often stick around longer and spend more money. They come pre-qualified through the recommendation of someone they trust.
  • Increased Customer Lifetime Value: Because referred customers tend to be more loyal and engaged, they often end up being more valuable over time.
Cons 👎🏼
  • Limited Reach: You’re only reaching the networks of your existing customers.
  • Slower Growth: Unlike paid advertising, referral marketing typically grows more organically and steadily.
  • Dependent on Customer Satisfaction: If customers aren’t happy, they won’t refer others.

What Is Affiliate Marketing?

Now let’s talk about affiliate marketing, which is a different beast altogether. Affiliate marketing is a performance-based marketing strategy where you partner with external promoters (called affiliates) who earn commissions for driving traffic or sales to your WordPress site.

An affiliate marketing member page to help market digital products.

Think of affiliate marketing as building a network of independent sales representatives who promote your products to their audiences.

The key difference from referral marketing? These affiliates don’t necessarily need to be your customers – they’re motivated primarily by the potential to earn commissions.

How Affiliate Marketing Works

The affiliate marketing process is straightforward but powerful. Here’s how it works:

  • An affiliate (this could be a blogger, influencer, coupon site, or content creator) joins your affiliate program. They receive unique tracking links for your products.
  • The affiliate then promotes your products through their content – maybe they write a blog post reviewing your WordPress plugin, create a YouTube video demonstrating your digital course, or share your products in their newsletter.
  • When someone clicks the affiliate’s unique link and makes a purchase on your site, the affiliate earns a commission. The beauty is in the tracking. Everything is monitored automatically, so you know exactly which affiliate generated which sale.

Amazon Associates is probably the most famous example of affiliate marketing. Millions of content creators earn commissions by recommending Amazon products.

But it’s not just giant companies – I’ve seen small WordPress store owners build incredibly successful affiliate programs that drive significant revenue.

Key Characteristics of Affiliate Marketing

Affiliate marketing has some distinct characteristics that make it different from referral marketing:

  • Broader reach: Affiliates can expose your brand to entirely new audiences
  • Commission-based incentives: Affiliates are motivated by earning potential
  • Performance-based costs: You only pay when results are delivered
  • Scalable: You can work with dozens or hundreds of affiliates simultaneously
  • Professional partnerships: Many affiliates treat this as a business

Pros and Cons of Affiliate Marketing

Pros 👍
  • Wide Reach: Your affiliates can introduce your brand to audiences you’d never reach otherwise.
  • Performance-Based Costs: You only pay when affiliates deliver results. No results, no payment.
  • Scalable Growth: Once you have systems in place, you can onboard dozens of affiliates and scale your reach exponentially.
  • Targeted Marketing: You can partner with affiliates in your specific niche who already have the exact audience you want to reach.
  • Brand Awareness: Even when affiliates don’t generate immediate sales, they’re creating awareness and exposure for your brand.
Cons 👎🏼
  • Brand Misrepresentation Risk: Since you don’t control how affiliates promote your products, there’s risk they might misrepresent your brand or make false claims.
  • Commission Costs: Depending on your margins, commission payments can eat into your profit.
  • Management Requirements: A successful affiliate program requires ongoing management, communication, and support.
  • Fraud Risk: Unfortunately, some affiliates engage in fraudulent practices like fake traffic or click fraud.

Referral Marketing vs Affiliate: Key Differences

Now that we’ve covered both strategies individually, let’s put them head-to-head and see how they compare. This comparison will help you understand which approach might work better for your WordPress eCommerce site.

AspectReferral MarketingAffiliate Marketing
Target Audience/ParticipantsLoyal, existing customers who love your productsExternal marketers, bloggers, influencers, and content creators (may not be customers)
Primary Goals/MotivationDesire to help friends + receive rewards; brand advocacy and loyaltyFinancial gain through commissions; business opportunity
Cost StructureDiscounts, store credits, small gifts, or non-cash incentivesPercentage commission on sales or fixed fees per action
Reach & ScaleLimited to customer networks; one-to-one or one-to-few; high trustPotentially very broad, depending on affiliate audience size
Promotion StylePersonal recommendations, word-of-mouth, social sharingContent marketing, reviews, ads, email campaigns, SEO

Combining Affiliate & Referral Marketing

While these strategies have distinct differences, they also share some important similarities that make them both valuable for WordPress eCommerce sites.

  • Both strategies are forms of word-of-mouth marketing at their core. Whether it’s a customer recommending to a friend or an affiliate recommending to their audience, you’re leveraging the power of personal recommendations over traditional advertising.
  • They’re both performance-based, meaning you only pay when results are delivered. With referral marketing, you only give rewards when successful referrals happen. With affiliate marketing, you only pay commissions when sales are generated.
  • Both strategies aim to acquire new customers through trusted recommendations, and both rely heavily on proper tracking systems to work effectively. For WordPress sites, this means you need reliable plugins and systems to track referrals and affiliate activities.

Here’s something important to understand: these strategies aren’t mutually exclusive. In fact, they can work beautifully together. Many successful WordPress eCommerce sites use both strategies as part of their overall growth strategy.

You might use referral marketing to deepen relationships with existing customers and generate high-quality leads from their networks, while simultaneously running an affiliate program to expand your reach into new markets and audiences.

For example, you could have a referral program that rewards customers with store credit for successful referrals, and an affiliate program that pays content creators 30% commissions for promoting your products. The referral program builds customer loyalty and generates trusted leads, while the affiliate program drives volume and brand awareness.

Referral Marketing vs Affiliate Marketing Uses

Choosing these strategies depends on your specific situation, goals, and resources. Let me walk you through the key scenarios where each strategy shines.

Use Referral Marketing When…

😊 You Have a Satisfied, Engaged Customer Base: Customers who are genuinely happy with your products and actively engage with your brand are prime candidates for referral marketing.

📣 Your Products Naturally Inspire Word-of-Mouth: If you’re selling something that solves a real problem, provides exceptional value, or creates a “wow” moment, referral marketing can be incredibly effective.

💬 You’re Trying to Deepen Customer Relationships: Referral programs create a deeper connection with your customers.

💰You Need Cost-Effective Growth: If you have limited marketing budgets, referral marketing can provide excellent ROI. The rewards are typically much less expensive than paid advertising costs.

🎁 You Prioritize Quality Over Quantity: Referred customers often have higher lifetime values and better retention rates. If you’d rather have 10 high-quality customers than 100 mediocre ones, referral marketing aligns with that goal.

Use Affiliate Marketing When…

💸 Primary Goal Is Rapid Scaling: If you need to grow quickly and fast, affiliate marketing can provide that scale.

🔑 Have Resources to Manage Relationships: Successful affiliate programs require ongoing management. You need to recruit affiliates, provide them with marketing materials, answer questions, and maintain relationships.

📈 Products Have Good Margins: Affiliate commissions can be substantial – often 20-50% of the sale price. Your products need sufficient margins to support these payouts while still maintaining profitability.

🚀 Launching New Products: When you’re introducing new products and need to generate awareness quickly, affiliates can help you reach established audiences in your niche.

🛍 Work With Influencers and Content Creators: If there are bloggers, YouTubers, or social media influencers in your niche who could effectively promote your products, affiliate marketing provides the framework for these partnerships.

Best Referral Marketing WordPress Plugin

If you’ve decided that referral marketing is right for your WordPress site (or you want to implement it alongside affiliate marketing), you’re going to need the right tools. Let me tell you about what I consider the best solution for WordPress users.

While the name might suggest it’s only for affiliate marketing, AffiliateWP (and its companion RewardsWP) is actually perfect for referral marketing too.

The AffiliateWP WordPress plugin website.

If you’re running an online store with WooCommerce or selling digital products through Easy Digital Downloads, AffiliateWP integrates seamlessly. It’s built specifically with WordPress eCommerce in mind, which means you don’t have to worry about compatibility issues or complex workarounds.

AffiliateWP recently launched its newest plugin: RewardsWP. This refer-a-friend WordPress plugin is built specifically for referral marketing and creating a referral program.

The integration is so smooth that customer referrals are tracked automatically. When someone makes a purchase through a referral link, the system captures all the necessary data without any manual intervention from you.

💡 Learn how to start an affiliate program in WordPress.

Setting up a referral program takes minutes, not hours. The plugin walks you through the process step-by-step, and you can have your first referral campaign running the same day you install it.

AffiliateWP uses reliable tracking methods that work across different browsers and devices. It handles cookie-based tracking, handles complex scenarios like customers clearing cookies, and provides detailed reporting so you always know what’s happening with your referral program.

These referral and affiliate marketing solutions handle every aspect of affiliate and referral marketing that you need.

  • Automatic link generation for customers
  • Real-time tracking and reporting
  • Automated reward calculation and distribution
  • Customer dashboards where they can track their referrals
  • Administrative tools for managing the entire program
  • Integration with email marketing tools for automated communications

FAQs on Affiliate vs Referral Marketing

Let’s wrap up with some frequently asked questions about affiliate marketing vs referral marketing and using these strategies for your WordPress website.

What’s the main difference between affiliate vs referral marketing?

The main difference lies in who’s doing the promoting and why. Referral marketing uses your existing satisfied customers who recommend your products to friends and family out of genuine advocacy (with rewards as a bonus). Affiliate marketing uses external partners like bloggers and influencers who promote your products primarily to earn commissions. Referral marketing is trust-based and relationship-driven, while affiliate marketing is performance-based and business-focused.

Can I use both referral and affiliate marketing together?

Absolutely! Using both strategies together can be incredibly powerful.

They serve different purposes and reach different audiences. You can use referral marketing to deepen relationships with existing customers and tap into their trusted networks, while using affiliate marketing to reach new audiences and scale more rapidly.

What WordPress plugins can I use for referral marketing?

For WordPress sites, I highly recommend AffiliateWP, which works excellently for both referral and affiliate marketing. It integrates seamlessly with WooCommerce and Easy Digital Downloads, offers flexible reward options, and provides reliable tracking.

Is affiliate vs referral marketing different for e-commerce stores?

Yes, the application and rewards can differ significantly for e-commerce stores. Referral marketing in eCommerce is directly to store products and services. You might offer “$10 off next purchase” or “free shipping for you and your friend.” The goal is to encourage repeat and direct product engagement.

Affiliate marketing for e-commerce typically involves unique coupon codes or direct links to product pages, with commissions usually being a percentage of the sale value. The tracking and reward systems need to integrate with your eCommerce platform to work effectively.

Try Affiliate & Referral Marketing in WordPress

We’ve covered a lot of ground in this deep dive into referral marketing vs affiliate marketing for WordPress eCommerce sites. 

Affiliate marketing is your pathway to rapid scaling and reaching entirely new audiences. Referral marketing is your go-to strategy when you have satisfied customers and want to leverage their trust and relationships to generate high-quality leads.

Here’s the beautiful thing: you don’t have to choose just one. For WordPress site owners, especially those using WooCommerce or Easy Digital Downloads, implementing these strategies has never been easier thanks to tools like AffiliateWP. You can have a referral program up and running in minutes, and the tracking and management features handle all the complex backend work automatically.

If you sell digital products and want an eCommerce plugin with seamless integration with AffiliateWP, get your EDD pass today.

Looking for more ways to boost sales and expand your reach? Check out how to build an email list using free downloads!

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

The post Guide to Affiliate vs Referral Marketing for eCommerce Growth first appeared on Easy Digital Downloads.

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NEW: Customize Checkout Address Fields in WordPress https://easydigitaldownloads.com/blog/new-customize-checkout-address-fields/ Thu, 24 Apr 2025 15:38:26 +0000 https://easydigitaldownloads.com/?p=1819781 Streamline your digital product checkout process with Easy Digital Downloads' new address field controls included with v3.3.8!

Learn how to boost conversions by customizing exactly which billing address fields your customers see – no coding required.

The post NEW: Customize Checkout Address Fields in WordPress first appeared on Easy Digital Downloads.

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Did you know that up to 70% of shoppers abandon their carts due to complicated checkout processes?

Imagine having a checkout page that asks for exactly what you need — nothing more, nothing less. This kind of optimized checkout leads to more completed purchases and fewer abandoned carts.

Achieving this means eliminating unnecessary fields. Easy Digital Downloads just made doing that significantly easier.

Our latest release of EDD v3.3.8 includes new controls to customize checkout address fields! 🎉

New Custom Controls for Checkout Fields

Now you can fully customize which billing address fields appear on your checkout page without writing a single line of code or purchasing/installing additional plugins like Checkout Fields Manager.

This is the flexibility store owners have been asking for, and it’s now built right into EDD v3.3.8!

Here’s what makes our new Address Field Controls so powerful:

  • Complete control: Choose exactly which address fields to show or hide, and in what order. Plus, for the first time, you can add a phone number field!
  • Zero coding: All changes happen through the EDD interface.
  • Instant updates: See your changes reflect immediately on checkout.
  • Cost savings: No need for a separate plugin like Checkout Fields Manager.
  • Payment gateway compatibility: These checkout field controls work with any EDD-supported payment gateway.

The best part? This feature is available to every EDD store owner regardless of your license level. We believe everyone deserves a streamlined checkout process.

Customize Checkout Address Fields in EDD

Setting up your custom address fields is incredibly simple.

Start by going to DownloadsSettingsPayments. Then select the Checkout tab.

The Checkout settings page in Easy Digital Downloads.

Then go to the Custom Address Fields section.

The settings to customize checkout address fields in WordPress with Easy Digital Downloads.

Here, simply toggle the fields you want to display on the checkout form.

You can also drag and drop any field items to rearrange the order in which they appear on the checkout form.

Note that if taxes are enabled on your EDD site, the country and state/province may be required fields.

A preview of the custom checkout address fields on an Easy Digital Downloads checkout form.

Remember to select Save Changes when you’re done.

That’s it!

We’ve built this right into the core of Easy Digital Downloads. Every field you remove is one less obstacle between your customer and a completed purchase.

Easy Digital Downloads’ address field controls are perfect for:

  • Digital product sellers: Only collect essential billing info
  • Course creators: Streamline the enrollment process
  • Software vendors: Customize fields based on tax requirements
  • Membership sites: Simplify the signup experience
  • International sellers: Adapt fields for different regions

Upgrade to EDD 3.3.8 Today

If you haven’t already, be sure to update the Easy Digital Downloads plugin to the latest version!

For more information about the changes and improvements included in this release, check out the following resources:

Want even more ways to optimize and enhance your checkout? Upgrade to an Easy Digital Downloads pass:

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

The post NEW: Customize Checkout Address Fields in WordPress first appeared on Easy Digital Downloads.

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WPConsent Review: Is It the Best WordPress Cookie Consent Plugin? https://easydigitaldownloads.com/blog/wpconsent-wordpress-cookie-consent-plugin-review/ Mon, 14 Apr 2025 15:25:32 +0000 https://easydigitaldownloads.com/?p=1819289 Trying to decide which WordPress cookie consent plugin to use?

WPConsent is the easiest way to add a cookie consent banner to your WordPress website and manage data privacy and compliance data.

Check out my full review to learn more about the WordPress privacy compliance features and how they stack up against alternatives.

The post WPConsent Review: Is It the Best WordPress Cookie Consent Plugin? first appeared on Easy Digital Downloads.

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As a WordPress website owner, navigating cookie consent and data privacy regulations is necessary. But without the proper tool, it can also be complicated and stressful.

It can feel like a tightrope walk between legal compliance and providing a smooth user experience. There’s also the risk of legal headaches, fines, and potential reputational damage for incidents of non-compliance.

The last thing any site owner needs is for WordPress privacy compliance to be more of a chore than it already is. That’s why choosing the best WordPress cookie consent plugin should be a priority.

🔎 In this plugin review, I’ll share my personal experience with and opinion of WPConsent to help you decide if it’s the right fit for your WordPress site.

What Is WPConsent & What Does It Do?

WPConsent is a WordPress cookie-consent management plugin designed to help website owners comply with privacy laws. This includes informing visitors about cookies, logging their consent, and letting them manage their preferences.

The WPConsent WordPress cookie consent plugin website.

Beyond avoiding legal issues, WordPress cookie notices are about earning your audience’s trust. People prefer sites that respect data privacy and demonstrate transparency while delivering a solid user experience.

The creation of WPConsent was Syed Balkhi’s response to WordPress users’ growing frustration with the complex and clunky tools currently available. The main goal? Simplify cookie compliance and management in WordPress.

WPConsent makes adding a cookie consent banner to your WordPress site effortless.

It tracks who accepts your cookie banners, records consents automatically, and provides tools to help data privacy compliance. This makes dealing with regulations like GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act) much more manageable.

WPConsent also protects your data from unauthorized third-party scripts, ensuring they can’t add cookies without user consent. Plus, features like automatic website scans and geolocation detection make it less of a single-purpose plugin and more of a cookie-consent management system.

Integrating directly with WordPress helps WPConsent safeguard your website and user data.

🔑 Use WPConsent to:

  • Improve privacy compliance with GDPR, CCPA, and other regulations.
  • Add a custom cookie consent banner to fit your site’s design and branding.
  • Log user consent records locally, ensuring complete data control.
  • Automatically block third-party scripts until user consent is granted.

Why WPConsent Is Best for eCommerce

WPConsent is neither the first nor the only free(mium) WordPress GDPR/cookie compliance plugin out there. But WPConsent is the most privacy-compliant solution.

That’s one of the reasons it’s the best WordPress cookie consent plugin choice for eCommerce businesses.

Easy Digital Downloads helps digital sellers build and manage their online stores and accept secure payments online. Our team understands the importance of data privacy, consumer protection regulations, and how challenging and complex they can be. Not only do we want to avoid legal headaches and fines, but we also want our customers to.

If you’re selling products or services online, you need to be especially mindful of data privacy and security. Below are some of the key factors and features that make WPConsent the best plugin for EDD, eCommerce sites, and other privacy-conscious businesses.

🛒 Superior eCommerce Integration

WPConsent stands out with its comprehensive integration with Easy Digital Downloads and other major eCommerce platforms like WooCommerce, making it the ideal choice for digital product and online sellers.

The plugin seamlessly handles:

  • Shopping cart cookies
  • Payment processing consent
  • Marketing pixel management (Google Analytics, Facebook Pixel, etc.)
  • Real-time cookie detection and categorization

WPConsent is lightweight and offers excellent performance. There’s minimal impact on site speed and loading times, which is crucial for online stores.

✅ Self-Hosted Privacy Boosts Security

Unlike Software-as-a-Service (SaaS) solutions, WPConsent is a self-hosted plugin. Rather than rely on third-party servers, WPConsent stores all data locally on your WordPress database and anonymizes IP addresses. This gives you full control and added security.

WPConsent’s global compliance coverage helps your eCommerce store meet privacy requirements worldwide.

🏷 Cost-Effective Pricing

WPConsent offers the biggest bang for your buck. But you can also start with comprehensive compliance at no cost.

  • Best value for money
  • Most comprehensive free plan
  • Best premium features-to-price ratio

To avoid confusing and often misleading visitor-based pricing models that many alternatives use, WPConsent offers a flat rate. Multiple plans are available, making it easy to find the most cost-effective option based on how many sites you plan to use it for.

WPConsent Key Features & Uses

WPConsent offers a suite of features designed to simplify cookie consent management.

Easily create and customize a cookie consent banner that blends seamlessly with your website’s design.

Cookie consent banner notice in WordPress.

You have full control over the banner’s appearance, text, and behavior. I appreciate how WPConsent lets me preview changes live so I can see exactly how the banner will look to my visitors.

This built-in scanner is like having a detective on your website, sniffing out all the cookies and services running in the background.

It lists the scripts and integrations detected on your site, making it super easy to see what’s happening behind the scenes. You can run scans on demand or schedule them daily, weekly, or monthly.

  • Set-and-forget functionality: Runs daily scans automatically.
  • Comprehensive detection: Finds cookies from WordPress core, themes, and plugins.
  • Clear categorization: Organizes cookies by type and purpose.
  • Real-time updates: Keeps our cookie policy current without manual intervention.

Third-Party Script Blocking

This feature is a game-changer for privacy. WPConsent can prevent those pesky tracking scripts (like Google Analytics and Facebook Pixel) from adding cookies until a user gives consent.

This helps you stay compliant without sacrificing valuable analytics data. I’ve found this especially helpful for reassuring visitors that I take their privacy seriously.

The automatic script-blocking feature has been particularly effective. It:

  • Prevents unauthorized tracking scripts
  • Blocks tools like Google Analytics and Facebook Pixel until consent is given
  • Maintains compliance without breaking functionality
  • Offers granular control over what gets blocked

I also appreciate the Google Consent Mode.

The WordPress Cookies Configuration settings for WPConsent plugin.

This option lets you easily make it so that Google tools can’t use cookie data until after the user agrees.

WPConsent automatically logs user consent, including IP addresses (anonymized), consent details, and timestamps. You can access this information directly from your WordPress dashboard and even download the log for audits or share it with partners.

WPConsent automatically records and documents all cookies used on your website. This transparency helps build trust with your users, as they can clearly see what data is being collected. I’ve found this documentation invaluable for my own record-keeping.

Global Compliance & Geolocation Detection

WPConsent is GDPR compliant. It meets all GDPR requirements and automatically updates for new regulations. But it also helps with other data privacy laws and regulations. This includes:

  • CCPA: The California Consumer Privacy Act
  • LGPD: The Brazilian General Data Protection Law (Brazil)
  • AAP: Australia’s Privacy Principles (Australia)
  • PECR: The Privacy and Electronic Communications Regulations (UK)
  • PIPEDA: The Personal Information Protection and Electronic Documents Act (Canada)
  • and many other international standards and laws.

Tailor your WordPress cookie banners to specific regions. Not all countries require cookie banners, so WPConsent lets you show or hide them based on visitor location.

For instance:

  • Show GDPR-compliant banners to EU visitors.
  • Display CCPA-specific messaging for California users.
  • Adjust consent requirements based on local regulations.

Having the ability to show or hide notices based on your users’ locations is incredibly helpful because it helps to avoid unnecessary clutter and improve user experience.

WPConsent Plugin Review (4 Key Areas)

Now let’s get into the nitty-gritty and review WPConsent on essential aspects and in key areas.

1. Ease of Use and Setup

One of WPConsent’s biggest strengths is its simplicity. Even if you’re not a tech whiz, you can have it up and running in minutes.

The onboarding wizard guides you through the initial setup, making the process super smooth. I remember feeling overwhelmed setting up other cookie consent plugins, but WPConsent was refreshingly straightforward.

Here’s the general process you can expect using the WPConsent plugin.

Install and activate the plugin (it takes less than 2 minutes). Just like any other WordPress plugin, you upload and activate WPConsent from your plugin dashboard.

Launch the onboarding wizard. The wizard walks you through the key settings, helping you customize your banner and configure script blocking. It even scans your site for existing cookies to give you a head start.

The WPConsent WordPress cookie consent plugin setup wizard.

Follow the prompts while the plugin scans the site. When it’s done, it displays the results so you can easily see what services might be using cookies on your website.

The WPConsent WordPress plugin automatic website cookie scanner results.

Customize the banner using the live preview feature. WPConsent offers a live preview as you customize your banner’s appearance, making it easy to get the look just right.

No technical headaches or complicated configurations — just a clean, intuitive setup process.

I love the WPConsent dashboard that’s available in your WordPress admin. It offers a simple checklist so you can see the compliance-related tasks that are left.

The WPConsent dashboard in WordPress.

WPConsent’s intuitive interface and helpful documentation make the entire process painless. If you do run into any questions, WPConsent offers excellent support resources to help you out.

WPConsent offers a wide range of customization options, allowing you to tailor your cookie banner to match your website’s branding and style. I’ve experimented with different configurations on my own site, and I appreciate the flexibility WPConsent provides.

Here are some of the banner customization options.

Layouts and placement. Choose from various layouts, including a long horizontal banner, a compact floating banner in the corner, or a modal banner that appears at the top or bottom of the page. I prefer the compact floating banner because it’s less intrusive for visitors.

Customizing the layout of a cookie consent banner with Wordpress plugin WPConsent.

Style and appearance. Customize the font, colors, logo, and button styles to match your website’s theme. It’s like choosing the perfect outfit for your website’s greeter – you want it to look professional and welcoming.

Customizing the WordPress cookie consent banner style with WPConsent.

Text, labels, and message content. Modify the default message text, button labels, and other content to align with your brand voice. I like to keep the language friendly and straightforward.

The WPConsent cookie consent banner customization options.

At the bottom of the Banner Design » Content settings, you can upload your Logo/Icon and remove the Powered by WPConsent link.

Option to Hide Powered By WPConsent link in plugin settings.

Live preview. See your changes in real-time with the live preview feature. This lets you fine-tune your banner’s appearance without having to save and refresh your website. It makes the customization process so much faster and easier.

WPConsent cookie consent banner plugin live preview.

WPConsent’s customization options ensure your cookie banner integrates seamlessly with your site’s design and user experience. It’s not just a legal requirement; it’s an opportunity to reinforce your branding and build trust with your audience. I’ve found that a well-designed cookie banner can actually enhance the user experience by demonstrating your commitment to transparency.

WPConsent makes it easy for users to manage their cookie preferences after they’ve dismissed the initial banner. You can add a Settings button to your banner, allowing users to revisit and adjust their choices at any time.

This level of granular control is crucial for building trust and empowering your visitors. I know I appreciate having the option to fine-tune my cookie preferences on websites I visit regularly.

Plus, detailed cookie records are a snap to locate and present to users. Likewise, the ability to customize cookie categories is a real bonus for a site like mine.

WordPress cookie categories and customization in WPConsent plugin.

WPConsent also makes it incredibly quick and easy to create a cookie policy page for your WordPress site.

WPConsent option to generate cookie policy page in WordPress.

You can either select the Generate Cookie Policy Page under the plugin settings or use the shortcode.

4. WPConsent Plugin Pricing & Value

WPConsent offers a free version and three premium plans, catering to different needs and budgets. I started with the free version and then upgraded to a premium plan to unlock all the features.

FREEPREMIUM
Customizable Cookie BannerAutomatic + Schedule Scans
Website Compliance ScannerGeolocation Detection
Automatic Script BlockingConsent Logs
Cookie Policy PageDirect Support

The free version provides the essential features for basic cookie consent compliance, including banner customization, cookie scanning, and script blocking.

WPConsent’s premium plans unlock additional features, such as geolocation settings, consent logging, and priority support. The plans are tiered based on the number of websites you can use them on.

PlanPrice/yrBest For
Basic$49.50Single site owners
Plus$99.50Small businesses (5 Sites)
Pro$199.50Agencies (Up to 25 sites)

Ultimately, the best plan for you depends on your specific needs and budget. The free version is a great way to get started, especially if you have a smaller website. But if you need advanced features like geolocation settings or detailed consent logging, a premium plan is worth the investment.

I find WPConsent’s pricing to be very competitive, especially considering the features and peace of mind it provides.

Compared to other WordPress cookie consent plugins like Complianz, WPConsent offers a more affordable and user-friendly solution.

For example, Complianz’s lowest-tier plan starts at a higher price point and offers fewer features than WPConsent’s comparable plan. I’ve used both plugins, and I found WPConsent’s interface much easier to navigate and customize.

🏆 WPConsent also has the most:

  • Comprehensive free tier
  • Affordable and feature-rich premium plans
  • Cookie consent data privacy

While Complianz and CookieYes are capable plugins, WPConsent stands out as the superior choice for eCommerce businesses, particularly those using Easy Digital Downloads. Automated compliance management makes it the most practical and cost-effective solution for online stores seeking to maintain privacy compliance while focusing on growth.

Who Is WPConsent Best For?

Whether you’re a blogger, a small business owner, a developer, or an eCommerce entrepreneur, WPConsent offers an affordable, hassle-free solution to manage cookie consent in WordPress.

I highly recommend it for those:

✅ New to cookie consent management

✅ Prioritizing see of use and self-hosted privacy

✅ Looking for a comprehensive set of features at a competitive price

✅ Wanting to add a custom cookie banner to WordPress within minutes

Bottom line: WPConsent can help you navigate the complexities of data privacy regulations without any technical headaches.

My Final Thoughts: Is WPConsent Worth It?

WPConsent is, hands down, the best WordPress cookie consent plugin I’ve used. It’s simple, effective, and affordable. It can help save countless hours of work and offer peace of mind, helping websites stay compliant with data privacy regulations.

As an all-in-one WordPress cookie consent plugin, WPConsent truly delivers on its promise of simplicity and effectiveness. It takes the complexity out of compliance, allowing you to focus on what matters most – running your business or creating great content.

Let’s wrap up with some frequently asked questions surrounding the WPConsent WordPress cookie consent plugin.

What is WPConsent used for?

WPConsent is a WordPress cookie consent plugin and privacy compliance system that helps you comply with data privacy regulations like GDPR and CCPA. It allows you to display a cookie banner, manage user consent, and block scripts until consent is given. It simplifies the complex process of cookie management, making it easy for both you and your visitors.

Is WPConsent easy to use?

Absolutely! Even if you’re new to WordPress, you can set up WPConsent in minutes. The intuitive interface and helpful onboarding wizard make the process super smooth. I was up and running in no time.

Is WPConsent the best GDPR/CCPA compliance plugin for WordPress?

While “best” is subjective, WPConsent is certainly one of the top contenders. Its ease of use, comprehensive features, and affordable pricing make it an excellent choice for most users. I’ve tried several other plugins, and WPConsent is my go-to recommendation.

If you use Easy Digital Downloads, the best compliance plugin for WordPress is WPConsent.

What are WordPress cookie consent plugin alternatives?

Some popular alternatives include Complianz, CookieYes, and Real Cookie Banner. However, I find WPConsent to be the most user-friendly and well-rounded option.

Use WPConsent as Your Cookie Consent Plugin

WPConsent stands out as a powerful and user-friendly WordPress cookie consent plugin for managing cookie consent and privacy compliance on your website. Its intuitive interface, robust features, and affordable pricing make it an excellent choice for bloggers, small business owners, and eCommerce entrepreneurs alike.

It also integrates seamlessly with EDD! If you haven’t created your online store yet, grab a pass to get started:

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

The post WPConsent Review: Is It the Best WordPress Cookie Consent Plugin? first appeared on Easy Digital Downloads.

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How ThemeSelection Used EDD to Break Free from Marketplace Constraints https://easydigitaldownloads.com/blog/themeselection-leaving-digital-marketplace-edd-case-study/ Wed, 19 Mar 2025 15:10:09 +0000 https://easydigitaldownloads.com/?p=1818565 ThemeSelection, once reliant on third-party marketplaces, achieved remarkable growth with Easy Digital Downloads.

This case study reveals how they generated over $856,000 in lifetime earnings and built a thriving independent store. Discover their strategic steps to success!

The post How ThemeSelection Used EDD to Break Free from Marketplace Constraints first appeared on Easy Digital Downloads.

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In today’s digital marketplace, success often comes with hidden constraints.

ThemeSelection‘s journey from a marketplace-dependent vendor to an independent digital powerhouse demonstrates how the right tools and strategy can transform an eCommerce business.

Through their implementation of Easy Digital Downloads, ThemeSelection has achieved remarkable results.

Scale of Growth

  • 163,000+ active users
  • 196,000+ total sales
  • $856,000+ lifetime net earnings
  • 50+ successful products launched
  • 6 years of sustainable independent operations
  • $5,000-$6,000 savings per month

This case study explores how ThemeSelection successfully leveraged Easy Digital Downloads to break free from marketplace limitations and achieve complete autonomy in a thriving independent store.

ThemeSelection: Before the Transformation

As a Power Elite Author on ThemeForest, ThemeSelection had built a strong reputation for creating premium, fully coded Admin Templates and UI Kits. Their products helped developers worldwide streamline their development process and enhance productivity.

The ThemeSelection logo.

However, their success within the digital marketplace ecosystem came with increasing challenges.

Marketplace Saturation

  • Increasing competition drives prices down.
  • Marketing costs rose steadily.
  • Profit margins became increasingly compressed.
  • Product differentiation grew more difficult.

Brand Restrictions

  • Limited ability to build direct customer relationships.
  • No opportunity to establish a unique brand identity.
  • Restricted marketing and communication options.
  • Dependency on digital marketplace reputation systems.

Technical Limitations

  • Inflexible licensing options.
  • Restricted feature implementation.
  • Limited ability to offer free and premium versions.
  • Finite product update and delivery systems.

Constrained by these marketplace limitations, ThemeSelection sought a new solution. They wanted an alternative to selling on ThemeForest and other digital marketplaces.

The answer was to sell their products independently with WordPress.

“Before discovering Easy Digital Downloads, the process of building our own digital store seemed incredibly complex. We needed a platform that could handle free and pro product offerings, support different licensing models, and accept payments through multiple gateways. EDD turned out to be the perfect solution for us.”

— ThemeSelection Founder Ajay Patel.

The Solution: Switching to EDD

Easy Digital Downloads plugin - a digital product marketplace alternative for selling online.

ThemeSelection’s move to Easy Digital Downloads represented more than a simple platform change—it was a complete business transformation.

They developed a comprehensive rollout strategy that addressed every aspect of their digital product business.

Strategic Platform Development

ThemeSelection approached its platform development with careful consideration of both immediate needs and future scalability.

Core Infrastructure Implementation

  • Created a custom WordPress theme to reflect brand identity and enhance the user experience.
  • Implemented EDD core plugin with carefully planned product organization and customer flow.
  • Developed custom features to support their unique business requirements.
  • Established direct customer communication channels.

Comprehensive Addon Integration

EDD AddonsImpact
Sales and Marketing
Cross-Sells + Upsells
Discount Codes
Free Downloads

✓ Strategic product recommendations.
✓ Targeted promotions.
✓ Boost sales and increase average order value.
✓ Generate leads with free products.
Payment Processing
PayPal Commerce
Stripe Pro
Invoices

✓ Offer flexible payments globally.
✓ Automated invoicing system & professional documentation.
✓ Streamlined refund and transaction management.
Product Management
Git Download Updater
Software Licensing
Version Control

✓ Automated product updates directly from dev workflows.
✓ Flexible licensing options & automated renewal processes.
✓ Version control and update delivery system.
Customer Engagement
Reviews
User History

✓ Review system for building social proof.
✓ Tracking for personalized customer support.
Store Enhancement
Widgets Pack
Ecommerce Analytics

✓ Detailed analytics for data-driven decision-making.

Transformative Results

Over the past six years, the impact of ThemeSelection’s transition from a restrictive third-party marketplace to an EDD-powered solution has been transformative across all business metrics — quantitative and qualitative.

By not having to pay marketplace fees, ThemeSelection saves approximately 30-40% of their earnings.

That money was reinvested into their own store and a new platform, creating a more sustainable revenue stream.

Plus, running their own store eliminates the issue of earning saturation, which is common on marketplaces. This autonomy has helped them avoid unhealthy competition.

Instead, they can focus on growth and long-term success without limitations.

💰 Growth & Success By the Numbers

  • 163,119 total users
  • $5,000-$6,000 savings per month
  • 50+ products launched and managed
  • 196,810+ total sales
  • $856,687+ in lifetime net earnings

📈 Customer Relationship Management

  • Direct communication with users led to better product development.
  • Ability to provide personalized support and build lasting relationships.
  • Valuable customer insights through direct feedback and usage data.

🖌 Brand Development

  • Established unique market positioning.
  • Built strong brand recognition independent of marketplaces.
  • Created consistent brand experience across all touchpoints.
  • Eliminated earning saturation common on marketplaces.

⚙️ Operational Efficiency

  • Streamlined product release and update processes.
  • Automated key business functions.
  • Reduced administrative overhead.

“The more effort put into building an attractive store and marketing, the higher the potential for increased revenue,” explained Patel. “By moving away from marketplaces and building our own platform with Easy Digital Downloads, we’ve established a direct connection with our customers, improved our margins, and grew our brand.”

Strategic Steps to Success

ThemeSelection’s success in moving away from a digital marketplace toward an independent online store wasn’t just about the technology—it was about strategic implementation and vision.

Platform customization excellence. Rather than settling for out-of-the-box solutions, ThemeSelection leveraged its development expertise to:

  • Create a unique shopping experience aligned with customer needs.
  • Implement custom features for their specific market.
  • Design intuitive user interfaces for both free and premium products.
  • Build efficient workflows for their team.
The ThemeSelection website pwoered by Easy Digital Downloads plugin.

Strategic add-on implementation. Their methodical approach to building functionality included:

  • Careful evaluation of each add-on’s ROI.
  • Phased implementation to ensure smooth integration.
  • Custom development as needed to bridge functionality gaps.
  • Regular review and optimization of installed features.

Customer-centric infrastructure. Every decision was made with the customer journey in mind:

  • Simplified purchase and download processes.
  • Clear licensing and usage terms.
  • Automated update delivery.
  • Integrated support systems.

“The ability to control our sales process, offer flexible licensing, and provide a seamless customer experience has had a transformative impact on our business. We’ve built something that truly serves our customers while growing our brand.

Looking back, our only regret is not creating our own digital store with Easy Digital Downloads a few years earlier.”

ThemeSelection CEO Ajay Patel

Best Practices & Implementation Tips

ThemeSelection’s experience offers valuable insights to anyone trying to escape digital marketplace fees and limitations.

Patel encourages users to start with the core EDD plugin. Then gradually incorporate add-ons that most align with your business needs.

He explains that EDD extensions become essential for streamlining processes, especially when you start scaling with many products.

The EDD extensions screen in WordPress.

A modular approach to the EDD addon ecosystem offers flexibility to customize your store without overwhelming your team.

Patel also recommends using opportunities to customize Easy Digital Downloads to best fit your brand. For instance, this could include using custom themes or extending plugin functionality.

“EDD has been the backbone of our digital store, enabling us to achieve our goals and grow our business significantly,” Patel said. “We’re proud to be part of the EDD community and highly recommend it to anyone looking to sell digital products with ease and flexibility.”

Start Your Own Digital Success Story

ThemeSelection’s journey from digital marketplace dependency to independent e-commerce success demonstrates the transformative potential of Easy Digital Downloads.

Their experience shows that with the right platform, strategy, and execution, creators can ditch restrictive marketplaces and build a more profitable and sustainable business.

Ready to start your own independent and successful journey? Download Easy Digital Downloads and build your online product store in no time.

You can visit ThemeSelection.com to explore their premium bootstrap admin templates, SaaS boilerplates, and UI kits. Connect with CEO Ajay Patel on LinkedIn or X for industry insights and updates.

📣 Feel free to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

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NEW: Bulk Generate, Save & Export Invoices https://easydigitaldownloads.com/blog/new-invoices-bulk-generate-save-export/ https://easydigitaldownloads.com/blog/new-invoices-bulk-generate-save-export/#comments Wed, 27 Nov 2024 17:44:49 +0000 https://easydigitaldownloads.com/?p=1815507 Ever wished there was a faster way to generate invoices for your customers? We’re here to help! Today, Easy Digital Downloads is thrilled to announce the latest update to the Invoices extension, packed with features designed to simplify your accounting workflow. The Benefits of Invoices The powerful EDD Invoices add-on lets you automatically generate beautiful,

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Ever wished there was a faster way to generate invoices for your customers? We’re here to help!

Today, Easy Digital Downloads is thrilled to announce the latest update to the Invoices extension, packed with features designed to simplify your accounting workflow.

The Benefits of Invoices

The powerful EDD Invoices add-on lets you automatically generate beautiful, customizable invoices for every digital download purchase.

The Invoices extension  logo for Easy Digital Downloads.

Customers can access and download invoices directly from their account pages or through email receipts.

Invoices include all the essential details – from product information and purchase date to customer billing details – ensuring smooth transactions and happy customers, especially those with VAT compliance needs.

New Invoices Features

The latest release, Invoices 1.4.0, has some exciting new updates.

Bulk Invoice Generation

Save time and effort by generating multiple invoices at once.

Simply select the desired orders from the Orders list then click on Download Invoices.

Invoice bulk generation option in Easy Digital Downloads.

This feature is perfect for batch processing and streamlining your accounting tasks.

Export Invoices in XML (Beta)

Another exciting update in this version is the ability to export invoices into machine-readable XML format.

This beta feature is available under Downloads » Reports » Export.

The EDD Reports section in WordPress.

Locate the Export Electronic Invoices section.

The option to export electronic invoices in Easy Digital Downloads Reports.

Then you can select a specific month/year. After you click on Download eInvoices, you’ll get a .zip folder of the invoices.

This is super helpful if you want to integrate your invoices into other accounting software or systems.

Upgrade Today to Streamline Invoices

If you’re already using Invoices, be sure to update to the latest version to take advantage of these new features.

Not yet an Invoices user? Grab an EDD Pass to access Invoices and a suite of other premium extensions.

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

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Add More Stripe Payment Methods at Checkout https://easydigitaldownloads.com/blog/accept-more-stripe-payment-methods/ Fri, 15 Nov 2024 17:43:29 +0000 https://easydigitaldownloads.com/?p=1814895 The latest version of Easy Digital Downloads here!

Upgrade and add a wider range of Stripe payment methods to enhance and expand your eCommerce checkout!

The update includes more wallets, mobile payment methods, and some bank redirects.

The post Add More Stripe Payment Methods at Checkout first appeared on Easy Digital Downloads.

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Ready to enhance your online store and provide customers with a more convenient payment experience?

Today, Easy Digital Downloads is excited to announce the release of EDD v3.3.5 — an update that supports more payment options than ever. 🥳

Using the Stripe payment gateway, you can accept online payments via cards, digital wallets, bank redirects, and buy now/pay later options.

EDD + Stripe: Best Solution for Digital Sellers

Stripe is a leading payment processor known for its security, reliability, and global reach. With Stripe, you can be confident that customers’ payment information is protected and that transactions are processed efficiently.

Plus, Stripe supports payments in over 40 countries and 135 currencies, making it a versatile choice for businesses of all sizes.

As the #1 WordPress plugin for digital selling and a verified Stripe partner, Easy Digital Downloads works seamlessly with Stripe to provide a powerful and user-friendly eCommerce solution — whether you’re offering one-time purchases or recurring payments and subscriptions.

WordPress, Stripe and Easy Digital Downloads logo banner.

With Stripe and EDD, you can:

New Stripe Payment Methods Added

Offering customers a variety of payment options is essential for digital sellers. It improves customer convenience and helps you reach a broader audience. A wider range of payment methods can help reduce cart abandonment, boost conversion rates, and increase overall sales.

Previously, EDD users could use Stripe to accept bank transfers, debit and credit cards, and Apple Pay/Google Pay.

As of EDD v3.3.5, connected accounts using the Stripe Payment Element can access more options, including:

CardsLink
AffirmBancontact
AliPayEPS
Amazon Paygiropay
Apple PayiDEAL
CashApp PayPrzelewy2
Google PayWeChat Pay

Note that this is not an exhaustive list. Stripe support and payment method availability may vary depending on the payment type, as well as location, currency, and cart contents.

Managing Stripe Payment Methods

EDD enables most Stripe payment methods by default. You can manage them directly within EDD settings in WordPress.

Just go to Downloads » Settings » Payments » Stripe. Under the Payment Methods section, you manage which methods are turned on/off.

The Stripe Payment Methods settings in Easy Digital Downloads.

Certain payment methods may require you to request access to turn them on. If so, you can handle this from your Stripe dashboard. Go to Settings ⚙in the top right corner, then click followed by Payments.

The Stripe Payment settings .

Under the Payment Methods tab, locate the payment method you want to enable and select Turn on. If further configuration is needed, it will be listed as Pending until approved.

Upgrade EDD and Add More Payment Options

Update to EDD 3.3.5 is a simple and effective way to enhance your online store and provide customers with a more convenient payment experience.

Go to Dashboard » Updates from your WordPress admin area to upgrade to the latest version.

If you want more information about the latest updates, feel free to visit the EDD Release Notes.

Don’t have Easy Digital Downloads yet? Upgrade to a premium pass and eliminate the 3% Stripe transaction fees!

Any questions, concerns, or comments? Don’t hesitate to leave a comment below or get in touch with our support team directly through our support page.

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

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NEW: Commissions 3.6 Streamlines & Consolidates Emails and  Enhances Visibility https://easydigitaldownloads.com/blog/new-commissions-3-6-streamlines-consolidates-emails-and-enhances-visibility/ Tue, 09 Jul 2024 21:47:19 +0000 https://easydigitaldownloads.com/?p=1811898 Upgrade your EDD Commissions extension to the latest version to enjoy major email, performance & visibility enhancements!

The post NEW: Commissions 3.6 Streamlines & Consolidates Emails and  Enhances Visibility first appeared on Easy Digital Downloads.

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Easy Digital Downloads’ Commission extension offers a simple and seamless way to manage and track user commissions and revenue sharing during sales.

Today, we’re excited to introduce Commissions 3.6, the latest version of the extension with a few exciting updates.

Benefits of EDD Commissions

If you’re unfamiliar, EDD Commissions is the ideal solution if you’re looking to establish a marketplace system where vendors receive earnings on a commission-based model.

Easy Digital Downloads Commissions extension logo.

In addition to features like support for generating CSV files and tracking commission payouts over time, the add-on offers:

  • Effortless commission tracking: Automatically track commissions earned by affiliates or collaborators for each sale they drive.
  • Flexible payouts: Split revenue between multiple users, with options for both percentage-based and flat-rate commissions.
  • Simplified management: No more manual calculations! The extension handles all the complex math for you.

Once installed, you can access and manage the extension under Downloads » Commissions.

What’s New in Commissions 3.6

We’re excited to announce a new update to the Commission extension that brings even more efficiency and valuable information to vendors.

First, we’ve drastically improved the performance of paying out vendors. Whether you are generating a payout for a few commissions or tens of thousands of commissions, the new form can handle it.

We’ve also made significant improvements to emails.

Consolidated Commissions Emails

Say goodbye to multiple emails per order. With the upcoming release of Easy Digital Downloads 3.3.0, you’ll have all new email controls available to you.

In previous iterations of the Commission extension, each download that was purchased would generate its own email.

Now, vendors will receive a single email summarizing all the commissions for an order:

EDD Commission email containing multiple orders.

Note that this feature is not enabled by default. The option to turn it on is located under Downloads » Emails then click Commissions Earned on an Order:

Enabling the EDD Commissions setting for commissions earned on order emails.

Simply toggle the setting at the top of the screen to enable the consolidated commission emails feature and click the Save button. 

Enhanced Commission Insights & Visibility

The next major update included in the Commissions 3.6 release is the addition of two new email tags.

The first is a tag that displays a vendor’s pending (unpaid) commission amount. The second new email tag shows the vendor’s lifetime commissions earned:

New email tags for Easy Digital Downloads Commissions add-on.

This provides a clearer picture of their overall earnings.

It also helps encourage active vendors. This level of insight shows vendors exactly how their efforts are paying off. 

Update EDD Commissions Today

Updating your Commissions extension to 3.6 can help streamline communication with users and make it easier to track performance more effectively.

Don’t have Commissions yet? Installing it on your EDD site can help you grow your sales network and streamline operations by effortlessly tracking and managing commissions.

Commissions is included with Professional and All Access plans. If you don’t have one of these passes, grab one today and install the add-on in no time:

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

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Trending Digital Products in High Demand Right Now https://easydigitaldownloads.com/blog/trending-digital-products-in-high-demand/ https://easydigitaldownloads.com/blog/trending-digital-products-in-high-demand/#comments Wed, 01 May 2024 19:37:56 +0000 https://easydigitaldownloads.com/?p=1809671 If you want to make money online, it's important to choose the right product offerings.

Use this guide to learn about some of the most trending digital products in demand right now!

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Are you trying to figure out what the most popular and trending digital products are right now?

Whether you’re a current or aspiring online seller, understanding what digital products are in high demand right now can be the key to unlocking new revenue streams and reaching a wider audience.

If you’re interested in learning how to make money online, researching the best digital products to offer your customers is a great place to start.

🔎 In this article, I’ll cover:

Why Sell Trending Digital Products

Before we delve into the types of digital products to focus on, let’s explore the numerous advantages of selling digital products online.

Keep in mind that while selling via third-party eCommerce platforms like Amazon or online marketplaces like Etsy are options, I’ll focus this post on selling from your own website.

  • Low overhead costs: Unlike physical products, digital products require minimal upfront investment. You don’t need to worry about manufacturing, packaging, or shipping – all you need is a solid concept and the ability to create the digital file.
  • Scalability: Digital products are infinitely scalable. Once you create the product, you can sell it to an unlimited number of customers without incurring additional costs per sale.
  • Passive income potential: Many digital products can generate passive income. Once created and uploaded, they can continue to sell even while you sleep, work on other projects, or take vacations.
  • Global reach: The internet removes geographical barriers. You can sell your digital products to customers worldwide, expanding your reach far beyond local markets.
  • Higher profit margins: With minimal overhead costs, you can enjoy higher profit margins on digital products compared to physical goods.
  • Flexibility and convenience: Selling digital products offers flexibility in terms of pricing, bundling, and promotions. It also provides convenience for customers who can access their purchases instantly.

Digital selling isn’t just for small businesses or large enterprises either. Everyone from bloggers and aspiring business owners to entrepreneurs and influencers can do it with relatively little effort!

If you’re looking for digital product ideas, it helps to discover the best-selling and most profitable digital products on the market. Let’s look at some of the most popular and trending digital products in high demand in 2025.

1. Online Courses & Educational Resources

The demand for online learning has skyrocketed in recent years due to its flexibility, affordability, and vast range of available topics. According to the Global Online Learning Market Report, the global online learning market is expected to reach over 6 billion users by 2029, highlighting the immense potential in this space.

Online courses offer a structured and convenient way to learn new skills or gain knowledge on a specific topic. Educational resources can encompass a wider range of digital content, such as:

  • eBooks
  • Tutorials
  • Cheat sheets
  • Webinars & videos

E-learning materials also have a place in digital marketing, providing an opportunity for sellers to educate and engage their target audiences.

EDD client Jazzadvice selling online courses.

Even if you don’t want to offer full online courses or lessons, you can use Easy Digital Downloads to sell step-by-step guides or downloadable resources on a specific skill or topic, such as software usage, marketing strategies, etc.

EDD integrates with popular course creation platforms like LearnDash and LifterLMS. You can easily create sales pages, manage course access after purchase, and deliver course content directly through your WordPress site.

💡 Learn more about selling online courses with EDD.

2. Digital Printables & Templates

Digital printables are downloadable files that users can print at home or through a printing service. Templates are pre-formatted digital files that can be customized using editing software.

Digital printables and downloadable files offer a budget-friendly and customizable way to personalize projects and enhance organization. They cater to a wide range of needs, from planning and productivity to creative expression, entertainment, and event management.

EscapeRoomGeeks website selling printable files.

For instance, you could use EDD to sell:

Planners & checklistsBusiness card templates
Kits & bundlesSocial media templates
Printable invitationsExcel or Google spreadsheets

This is just to name a few.

You can upload various file formats, set flexible pricing options, and deliver files automatically after purchase. The platform also allows you to add product descriptions, images, and variations to showcase your printables and templates effectively.

3. Software & Plugins

As the world continues to take on a digital-first approach to professional and social tasks, there is an increasing demand for certain software, apps, and plugins.

Worldwide, Statista says the software market alone is expected to reach a growth rate of nearly 5% between 2025 and 2029, highlighting the ever-increasing demand for specialized software solutions.

Software and plugins can be digital downloads that add functionality or automate tasks for potential customers. This category can be quite broad, so let’s focus on niche-specific software and plugins that address pain points and automate workflows for users within a particular industry or field.

The SearchWP WordPress plugin website
Groundhogg, example of software and plugins being among trending digital products

For instance, some of the most popular and in-demand software and plugins right now include:

  • Productivity plugins for project management, CRM, time tracking, or communication within teams
  • WordPress plugins that provide eCommerce functionalities to online stores, social media management, content marketing, Search Engine Optimization (SEO), etc.
  • Photography plugins for image editing, watermarking, or portfolio creation
  • Artificial Intelligence (AI) & chatbots
  • Interactive tech to showcase product features
  • Data analytics & reporting

💡 Easy Digital Downloads lets you sell open-source and desktop software and has an add-on dedicated to Software Licensing. You can use EDD to manage licenses, control access, and deliver plugin download links.

4. Memberships & Subscriptions

Subscription-based and membership sites offer exclusive content, resources, or community access to paying members. Subscription sites provide content creators with an opportunity to sell digital goods to customers on a recurring basis.

This could include memberships for exclusive online courses, downloadable resources, digital assets, community forums, or live Q&A sessions.

CreativeReady website selling subscriptions.

Memberships and subscriptions provide recurring revenue streams and foster stronger customer loyalty. Customers appreciate the convenience of receiving curated content or products regularly, while sellers benefit from predictable income and a dedicated customer base.

EDD’s powerful Recurring Payments features make it an excellent platform for selling memberships and subscriptions. You can create different membership tiers, offer free trials, and manage recurring payments seamlessly. It also integrates with popular membership plugins like MemberPress and Restrict Content Pro.

5. Digital Art & Design Assets

As we’ve seen with the rising popularity of design platforms like Canva, there’s an increasing demand for design assets and templates that can be used for both on and offline purposes.

Digital art encompasses a wide range of creative assets that can be used for various purposes like web design, graphic design, marketing materials, and creative projects.

The GraphicsFamily website selling digital products for graphic design.

Some examples of trending digital products in the art and design space include:

IllustrationsVectors, graphics & clip art Fonts for unique typography & branding elements
Design templates & layouts (WordPress themes, flyers & brochures, PowerPoint presentations, etc.)Stock photos & stock photography assetsTextures for adding visual interest to design projects

Designers and creatives can offer a vast library of high-quality resources that can save time and enhance digital projects. The ability to purchase individual assets or subscribe to libraries provides flexibility and affordability.

EDD allows you to sell individual digital art assets or create bundled packages. You can control download limits and set flexible licensing options depending on your content usage terms. EDD’s beginner and user-friendly interface makes it easy to showcase your artwork and manage sales effectively.

6. Audio Content

Audio files themselves aren’t necessarily a single trending digital product. But the demand for various types of audio content delivered as digital files is definitely on the rise.

Last year, Deloitte forecasted a surge in listeners across various audio entertainment formats. These estimates include:

  • Over 1.7 billion monthly podcast listeners
  • 750 million monthly music-streaming subscribers
  • 270 million monthly audiobook listeners globally
Deloitte graph showing audio content as one of the trending digital products in high demand.

Subscription services for music, audiobooks, and podcasts are hugely popular. People are consuming more audio content than ever, and it’s all delivered digitally.

Audio content is also versatile, convenient, and caters to different needs. Music provides entertainment, audiobooks offer education, podcasts inform and entertain, and even calming soundscapes can be digital products.

Statista research also showed a steady inline in digital music market growth between 2017 and 2027.

Statista chart showing trending market growth for digital music.

Digital creators can also create and sell audio content to be used as:

  • Background music for explainer videos, product demonstrations, or educational content
  • Sound effects for podcasts, video games, or mobile apps
  • Royalty-free music for YouTube videos, social media content, or marketing campaigns
The Foximusic website that sells audio files.

EDD can be a great platform for selling individual audio tracks or bundled music libraries. You can set pricing based on file type, usage rights, and track length.

7. eBooks & Self-Published Content

Another category of trending digital products in high demand right now are eBooks and self-published content. The global eBook market is expected to reach over $5 billion by 2027, highlighting the continued popularity of digital reading.

Ebooks are electronic versions of books that can be downloaded and read on various devices like computers, tablets, and smartphones. Self-published content encompasses a broader range of digital publications, including workbooks, guides, manuals, and research papers.

Selling eBooks and other digital content as downloads

Whereas eBooks offer a convenient and portable way to access books compared to traditional printed formats, self-published content allows publishers and content creators to bypass traditional publishing gatekeepers and reach readers directly.

💡 Learn more about selling eBooks with Easy Digital Downloads.

8. Presets for Photo & Video Editing

The global photo editing software market is currently valued at about $345 million, indicating the increasing demand for photo editing tools and resources.

Presets are pre-configured settings for photo and video editing software that can be applied with a single click to achieve specific visual effects. LUTs (Look Up Tables) are a type of preset that manipulates color grading within an image or video.

Examples include:

  • Presets for achieving popular photographic styles like vintage, cinematic, or black-and-white
  • LUTs for color grading videos to match specific themes or moods
  • Preset & LUT collections catering to specific photography or videography niches like weddings, travel, or product photography

Presets and LUTs save photo and video editors significant time and effort by offering quick and consistent visual effects. They allow even beginners to achieve professional-looking results without extensive editing expertise.

Why Use EDD to Sell Digital Products

Now that you’ve explored a wide range of trending digital products, let’s delve into why Easy Digital Downloads (EDD) stands out as the perfect platform for selling them on your WordPress website.

The Easy Digital Downlaods WordPress plugin website.

EDD is:

  • Easy to use & beginner-friendly: EDD boasts a user-friendly interface that makes it easy to add, manage, and sell trending digital products, even with no prior coding experience.
  • Seamless WordPress integration: EDD integrates seamlessly with your WordPress website. This allows you to leverage the existing functionalities of your site and manage your digital store from a familiar platform.
  • Powerful features for digital product sales: EDD offers a robust set of features specifically designed for selling digital product, including:
  • Scalability & growth potential: EDD can accommodate your growth, whether you’re starting with a single digital product or plan to expand your digital product library in the future.
  • Large & supportive community: EDD benefits from a vast and active community of users and developers. You can access extensive documentation, tutorials, and support forums to troubleshoot any issues or find solutions for your specific needs.

Easy Digital Downloads has a plan to fit every budget. You can get the basic features and functionality needed to create your online store for free.

If you’re ready to scale your eCommerce business and want access to premium extensions and tools, you can choose from multiple EDD Pro premium plans. Learn more about EDD Free vs Pro, or grab your pass today:

Let’s wrap up with some frequently asked questions.

Is selling digital products profitable?

Yes, selling digital products can be profitable. The overhead is low (no physical product to ship) and they can be sold repeatedly.

What are the best digital products to sell?

The best digital products to sell depend on a handful of factors, including your expertise, goals, and target audience. People are always looking to learn new things, and online courses offer a convenient and flexible way to do so. You can create courses on any topic you’re an expert in.

eBooks are another popular option, especially for non-fiction topics like self-help, business, and hobbies. They’re relatively inexpensive to create and can be easily distributed online.

Templates can save people time and effort by providing a starting point for documents, presentations, websites, and more. There’s a demand for templates in various niches, like marketing, design, and productivity.

What are the most profitable trending digital products to sell?

Profitability depends on factors like the product’s value proposition, pricing strategy, and marketing efforts. Generally, higher-priced products with a recurring revenue model (like subscriptions or memberships) can be more profitable.

Here are some additional factors to consider:

  • Your skills & interests: Choose a product you’re knowledgeable about and passionate about.
  • Competition: Research the competition in your chosen niche to see what’s already out there.
  • Target audience: Identify your ideal customer and tailor your product to their needs.

Remember, the key is to find a product that you can create and sell with passion while catering to a market with sufficient demand.

The digital product landscape is brimming with exciting opportunities for online sellers. By leveraging the power of Easy Digital Downloads and focusing on trending digital products in high demand, you can establish a thriving online business and reach a global audience.

Ready to build an online store and turn it into a successful business?

Grab your Easy Digital Downloads pass and get started within minutes:

What’s next? Learn about the best pricing models and strategies for digital products.

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

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6 Best Contact Form Plugins for WordPress eCommerce Sites https://easydigitaldownloads.com/blog/best-contact-form-plugins-for-wordpress-ecommerce-sites/ Fri, 26 Apr 2024 20:06:52 +0000 https://easydigitaldownloads.com/?p=1809433 The right contact form plugin can help streamline customer communication and improve the efficiency of your workflows.

Use this guide to explore and compare the best contact form plugins for WordPress eCommerce sites!

The post 6 Best Contact Form Plugins for WordPress eCommerce Sites first appeared on Easy Digital Downloads.

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Are you looking for the best contact form plugins for WordPress?

Easy Digital Downloads empowers you to sell digital products seamlessly. But establishing a strong connection with your audience goes beyond your products and transactions.

Clear communication is crucial—and contact form plugins can help your eCommerce business achieve that.

🔎 In this article, I’ll cover:

What Are Contact Form Plugins?

Contact forms are an essential tool for streamlining customer communication. They provide a platform for customers to effortlessly connect with you through your WordPress website, whether to inquire about products, seek support, or voice any concerns.

A contact form made by WPForms WordPress plugin.

Contact form plugins for WordPress empower both you and your customers. A well-chosen, user-friendly contact form builder simplifies their inquiry submission process while equipping you with the tools to effectively manage and track form submissions.

Why Use Contact Form Plugins for eCommerce

WordPress form builders can help improve your eCommerce site in multiple ways. First, they enhance customer support.

They help you offer a convenient way for customers to ask questions about your products, troubleshoot download issues, or request assistance. In turn, this can drive sales. Addressing customer concerns promptly can build trust and encourage repeat businesses.

Using online forms to gather user feedback can help improve your workflow, products, and overall store experience.

As with form plugins for payment forms, order forms, and other types of forms, contact form plugins can centralize all customer inquiries in one place for efficient management and streamlined communication. Not only does this save you time and energy, but it can result in a better user experience—which often boosts SEO and conversions.

Factors to Consider in Contact Form Plugins

With so many options, selecting the best WordPress contact form plugin hinges on multiple factors.

Let’s look at some important ones to consider:

Simplicity & ease of use. Installing and using form builder plugins should be a breeze, regardless of your technical expertise. Evaluate the plugin’s user interface and how user-friendly it is from both the back and front ends of your site.

💡 One study found that over 90% of businesses saw an increase in conversion rates after simplifying their forms.

Features & functionality. Identify and ensure the plugin offers the functionalities you require. For instance, are you looking to create a single, simple contact form or do you want more specific/advanced features (e.g., conditional logic, file uploads, form templates)?

Integrations. Determine if there are certain integrations you’re looking to support, such as ones for email marketing services, WordPress page builders, Zapier for third-party apps, etc.

Budget. Of course, your budget will likely play a role in which contact form plugins for WordPress you consider. Fortunately, many offer free and premium versions, with features often correlated to price.

Security measures. Your chosen plugin should prioritize security to safeguard your customers’ sensitive information. This could include features such as built-in spam protection and Google reCaptcha.

6 Best WordPress Contact Form Plugins

Now, let’s delve into some of the best WordPress contact form plugins for eCommerce.

Here’s a summary comparison table for quickly comparing the best contact plugins for WordPress:

PluginFeaturesBest ForFree VersionPricing
WPForms– Lead generation & survey forms
– Order forms with product selection & quantity fields
– Abandoned cart forms for capturing email addresses
– Payment gateway integrations (PayPal, Stripe, Authorize.Net)
– Conditional logic for displaying fields based on product selections
Building all types of website forms for eCommerce sites (Easy Digital Downloads & WooCommerce)
✅

$49.50+/yr
Formidable Forms– Product order forms with calculations & user registration
– Payment integrations (PayPal, Stripe, Authorize.Net)
– Conditional logic for eCommerce workflows
– File upload fields for product attachments or documentation
Creating complex forms with data management & advanced features✅$39.50+/yr
Gravity Forms– eCommerce product fields (name, price, options, quantities)
– Payment gateway integrations (PayPal, Stripe, Authorize.Net)
– Order management tools (notifications, export orders)
– Coupon code fields & calculations
Building a variety of forms & integrating with CRM
✖
$59+/yr
Ninja Forms– PayPal & Stripe payment integration
– Product field types (name, price, options)
– Order form templates
– Conditional logic based on product selections
Creating forms with extensive customization options & WooCommerce integration
✅

$99+/yr
Contact Form 7– Limited native eCommerce features
– Some payment gateway integrations available through third-party add-ons
– Can be used for basic contact forms on eCommerce sites
Adding basic contact forms to small sites with minimal requirements
✅
✖
UserFeedback– Surveys
– Customer data collection
– Specialized user-response forms

Collecting customer feedback

✅
$49.50+/yr

1. WPForms

WPForms - one of the best contact form plugins for WordPress eCommerce sites.

When it comes to the best contact form plugins for WordPress, WPForms is the standout choice. It boasts a rich feature set, including designing various forms, processing payments, and integrating seamlessly with email marketing services like Mailchimp.

With over 5+ million active installations and a 5-star rating on WordPress.org, this plugin is incredibly intuitive, reliable, and versatile. It seamlessly integrates with popular eCommerce platforms, including both Easy Digital Downloads (EDD) and WooCommerce.

Overall, WPForms is my go-to recommendation for creating any type of forms on WordPress sites. Its beginner-friendly, drag-and-drop functionality makes it easy to create complex forms.

🔑 Key Features

  • Drag-and-drop form builder
  • Unlimited forms
  • Easy Digital Downloads & WooCommerce compatibility
  • Pre-built form templates
  • Conditional logic
  • Email notifications
  • Multi-page forms
  • Progress bars
  • File uploads
  • Payment integrations with Stripe, PayPal, Square, etc.
  • Anti-spam & security features
  • GDPR-compliant data storage
  • Advanced forms like surveys, quizzes, multi-step & user registration forms
  • Google Sheets integration

Pricing: WPForms is a freemium plugin that has a free Lite version with limited features and several paid plans starting at $49.50 per year.

2. Formidable Forms

The Formidable Forms website.

For eCommerce sites demanding a high degree of flexibility, Formidable Forms is another quality option to consider. More than just a contact form plugin, it empowers you to create intricate and complex forms with a diverse range of fields.

However, Formidable Forms has advanced features that may require a steeper learning curve compared to some of the other options on this list.

🔑 Key Features

  • Easy-to-use interface for designing forms
  • Multi-page forms
  • File uploads
  • Form styler
  • Data formatting & management (charts, graphs, directories, etc.)
  • Conditional logic
  • Quizzes & polls
  • Integration with various services & automation tools

Pricing: Formidable Forms has a limited free version, with Formidable Pro pricing starting at $39.50 per year.

3. Gravity Forms

The Gravity Forms plugin website.

Another popular contender in the running for best contact form plugins for WordPress is Gravity Forms. A solid choice for eCommerce sites, this robust plugin provides a comprehensive feature set, including the ability to design various custom forms.

In addition, Gravity Forms offers helpful integration options with payment gateways and CRMs like HubSpot. It supports automated workflows and email notifications, which could come in handy for managing customer interactions.

🔑 Key Features

  • Advanced form builder
  • User-submitted product reviews
  • Data collection
  • Conditional logic
  • Variety of field types & addons
  • File uploads
  • Spam protection
  • Multi-step forms

Pricing: The pricing of Gravity Forms starts at $59 per year for a single site license.

4. Ninja Forms

The Ninja Forms WordPress form plugin website.

Ninja Forms is another user-friendly freemium plugin for creating basic and moderately complex forms.

It offers a decent range of features, including the ability to design various forms and collect payments. The plugin also comes with built-in spam protection features, including Google reCAPTCHA integration and honeypot anti-spam protection. This honeypot field is invisible to users but helps trap automated bots.

With the paid version and/or the right add-ons, it’s highly customizable. However, Ninja Forms may have a steeper learning curve compared to some of the other options on this list.

🔑 Key Features

  • Drag-and-drop interface
  • Essential field types (text, email, dropdown, etc.)
  • Conditional logic
  • File upload capabilities
  • Email notifications & marketing integrations (add-ons)
  • Payment processing (Stripe & PayPal)

Pricing: Ninja Forms has a free version with limited features. Pricing for pro versions starts at $99 per year.

5. Contact Form 7

The Contact Form 7 WordPress plugin banner.

For budget-conscious eCommerce sites, Contact Form 7 is a free contact form plugin worth considering. This straightforward tool offers capabilities for creating basic contact forms. It offers a good starting point for those new to the game.

However, Contact Form 7 has a limited feature set and a less user-friendly interface compared to some of the other options we’ve explored. It may require some HTML/CSS coding knowledge for any advanced customizations.

The simplicity of it can be a draw to some users. It fits seamlessly with any WordPress theme. You can embed the contact form on your site using a shortcode.

🔑 Key Features

  • Simple interface
  • Limited form fields
  • Basic form & email notification customizations
  • Spam protection & reCAPTCHA support

Pricing: Contact Form 7 is a free WordPress plugin.

6. UserFeedback

The UserFeedback plugin website.

UserFeedback by MonsterInsights isn’t strictly a contact form plugin for WordPress. However, it offers functionalities that can be valuable for eCommerce sites.

It allows you to collect customer feedback through various methods, including forms, surveys, and polls. This feedback can be used to improve your products, services, and overall customer experience.

🔑 Key Features

  • Form & survey creation tools
  • Ability to target user groups
  • Feedback widgets
  • Detailed reporting
  • Integration with project management tools like Slack & Trello

Pricing: UserFeedback offers a freemium model with a limited free plan and paid plans starting at $49.50 per month.

Honorable Mention Contact Form Plugins

Although they don’t quite make our list of best contact form plugins for WordPress eCommerce sites, there are a few plugins you may want to consider for specific purposes.

Happyforms is a WordPress plugin for creating simple, user-friendly contact forms with a real-time form builder. It supports multi-column layouts and various customization options. While it’s great if you need a straightforward, simple solution, I don’t recommend it for eCommerce sites with complex functionality.

The Happyforms WordPress plugin website.

If you’re already using the Jetpack plugin, you might consider its contact form feature. It’s designed for basic contact forms on sites that don’t require sophisticated functionality. The Jetpack Form builder integrates with the WordPress Block Editor, making it easy to insert forms into your pages and posts. It also works with Akismet to reduce spam submissions.

Fluent Forms is another versatile and feature-packed form builder plugin for WordPress. While it includes a handful of features for eCommerce sites, similar to Happyforms, it’s better suited for smaller sites. Plugins like WPForms and Gravity Forms are generally better equipped for the requirements and functionalities needed for larger and more complex eCommerce sites.

FAQs About Contact Form Plugins

Let’s wrap up with some frequently asked questions about contact form plugins and using them for your WordPress eCommerce site.

Are contact form plugins necessary for eCommerce?

While a contact form plugin is not technically necessary for an eCommerce site, it is highly recommended. A contact form plugin will make it much easier for customers to get in touch with you, which can help to improve customer service and sales.

Do I need a paid contact form plugin?

Several free plugins offer basic functionalities. However, paid plugins often provide more advanced features, integrations, and customization options that might be valuable for your EDD store. If you’re unsure whether a premium contact form WordPress plugin is worth it, try a plugin with a free Lite version or trial before committing to a paid plan.

How do I integrate a contact form plugin with my store?

Each plugin has its own installation and configuration process. Most plugins offer clear instructions with tutorials and documentation to guide you through the integration process. Check with your plugin’s support for specific guidance.

Enhance EDD With Contact Form Plugins

Implementing a robust contact form plugin can enhance communication, build stronger customer relationships, and ultimately boost sales on your online store. Evaluate your needs and choose the plugin that best fits your budget, technical expertise, and desired functionalities.

Don’t have your Easy Digital Downloads store set up yet? Grab a pass and get started within minutes:

Want to learn more ways to enhance your eCommerce experience? Check out these digital product store features customers love!

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

The post 6 Best Contact Form Plugins for WordPress eCommerce Sites first appeared on Easy Digital Downloads.

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Best Pricing Models & Strategies for Digital Products https://easydigitaldownloads.com/blog/best-pricing-models-strategies-for-digital-products/ https://easydigitaldownloads.com/blog/best-pricing-models-strategies-for-digital-products/#comments Thu, 11 Apr 2024 17:59:13 +0000 https://easydigitaldownloads.com/?p=1808835 Your pricing strategy plays an important role in your e-commerce success.

So how much should you charge for your digital products and downloads?

Use this guide to explore and compare the best pricing models for digital products to determine which is best for your online business!

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Are you trying to determine the best pricing models for selling digital products?

You poured your heart and soul into creating a stellar digital product—be it an eBook, a time-saving plugin, a captivating online course, or another type of digital download.

But before you hit publish and watch the sales roll in, there’s a crucial question: how much should you charge?

This is where your online business pricing model comes in.

🔎 In this article, I’ll cover:

What Is a Pricing Model?

A pricing model is a framework that determines how you price your digital product. It goes beyond simply slapping a dollar amount on it and considers factors like:

  • Perceived value
  • Cost of production
  • Market trends
  • Customer buying behavior

It’s the strategy that business owners use to determine the value of a digital product and translate that value into a price that resonates with customers. This is the core structure that defines how you charge for your digital goods.

It could be a one-time fee, a recurring subscription, or a more creative approach like pay-what-you-want.

Choosing the right pricing model is vital for eCommerce success. It impacts everything from your sales volume and revenue to customer perception and brand reputation.

Think of pricing as a map that guides your customers towards the value you offer. A pricing strategy builds upon the chosen pricing model and encompasses the specific price points, tiers, and promotional offers you implement within your chosen model.

Importance of Pricing Models & Strategies

Setting the right price for your digital downloads is a delicate dance. It needs to be high enough to reflect the value you provide and generate a healthy profit, but also low enough to attract customers and not price yourself out of the market.

Choosing the best pricing model for your digital product business is important because it:

  • Optimizes sales & revenue. The right price can maximize your online store sales volume and ensure you’re fairly compensated for your work.
  • Attracts the right customers. Pricing sends a message about your product’s value. You want to attract customers who appreciate what you offer.
  • Builds brand perception. Higher quality products priced accordingly build a strong brand image.

Having a well-defined pricing strategy isn’t just about recouping costs; it’s about understanding your target audience, their needs, and how your product solves their problems. It’s about striking the perfect balance between maximizing your profits and ensuring your product is accessible to those who need it most.

Digital Product Pricing Factors to Consider

Choosing the right pricing model depends on several factors. For instance, you need to consider production costs, competitor pricing, and perceived value to determine the optimal price points for your chosen model.

Additional factors to consider include:

  • Product type: Consider the complexity, ongoing value, and target audience of your product. What value does your product offer?
  • Customer needs: Understand your ideal customer’s budget and what kind of value they seek. How does your product solve customer problems or improve their lives?
  • Business goals: Do you prioritize maximizing revenue, customer acquisition, or recurring income?
  • Competitor analysis: Research your competitors’ pricing models and identify any potential opportunities to differentiate yourself. Can you offer a better value proposition at a similar price point?

Best Pricing Models for Digital Products

Now, let’s explore the various pricing models at your disposal, along with their advantages, disadvantages, and implementation tips using Easy Digital Downloads (EDD).

Summary of Best Pricing Models for Digital Products

This table provides an overview and comparison of the best pricing models:

Pricing ModelDefinitionProsConsBest For
Cost-basedSetting prices based on the cost of producing and delivering the product, plus a desired profit margin.– Simple to calculate
– Ensures profitability
– Doesn’t account for customer perceived value
– Can underprice premium products
Digital products with low development costs
Value-basedSetting prices based on the perceived value of the product to the customer.– Maximizes revenue potential
– Aligns pricing with customer willingness to pay
– Difficult to determine customer perceived value
– Can overprice in some markets
Premium digital products with high perceived value
TieredOffering different product versions or feature sets at different price points.– Appeals to different customer segments
– Allows upselling to higher tiers
– Can be complex to manage
– Risk of cannibalization between tiers
Software products with scalable features
SubscriptionCharging a recurring fee for ongoing access to a product or service.– Predictable recurring revenue
– Encourages customer retention
– Can be high switching costs for customers
– Need to continually add value
Digital services with frequent updates or content
FreemiumOffering a basic version for free and charging for premium features or services.– Attracts users with free version
– Opportunity to upsell to paid version
– Challenging to convert free users to paid
– Need to balance free and paid value
Digital products with scalable features
Pay What You WantAllowing customers to choose how much to pay for a product.– Appealing to price-sensitive customers
– Promotes positive brand image
– Difficult to predict revenue
– Risk of underpricing
Digital products with low marginal costs
Product BundlingOffering multiple products or services together at a discounted price.– Increases perceived value
– Cross-selling opportunities
– Can be complex to manage
– Risk of cannibalization of individual products
Digital products with complementary offerings

Remember: This is just a starting point. You can experiment with different models or even combine them to create a hybrid pricing strategy that perfectly aligns with your unique product and target audience.

1. Cost-Based Pricing

This straightforward approach involves calculating the costs associated with creating and delivering your product (e.g., software development, design fees, content creation) and adding a desired profit margin to arrive at the final price.

This model sets the price of your product by adding a markup percentage to the total cost of production, development, and distribution. It’s a straightforward approach that ensures you cover your expenses and generate a profit.

Cost-based pricing is often used for basic digital products with well-defined production costs, like eBooks with minimal design elements or stock photos with a set production cost.

While cost-based pricing offers a starting point, it shouldn’t be the sole factor in determining your final price. Be sure to consider the value proposition of your product, competitor pricing, and customer needs to ensure you’re striking the right balance.

2. Value-Based Pricing

With the value-based pricing approach, the price is based on the perceived value that your product delivers to the customer, rather than distribution costs or production costs.

Imagine the positive outcomes or transformations users experience after purchasing your download. Focus on the impact and benefits your product provides, such as the pain points it alleviates.

The more your product solves a problem, improves lives, or saves time, the higher you can price it.

Use EDD’s powerful pricing options to showcase the benefits alongside the price tag. Consider highlighting success stories or testimonials from satisfied customers.

3. One-Time Fee (Pay Once Model)

This is the classic model where customers pay a single fixed price upfront fee to gain access to your digital product. It’s great for simple, well-defined products like eBooks, downloadable templates, stock photos, or plugins with a single function.

EDD is perfectly suited for one-time fees. You simply set a price for your product and publish it:

Digital product pricing options and settings in Easy Digital Downloads

You can also include a clear description of what the customer gets for their purchase.

4. Subscription Pricing

With subscription pricing, customers pay a recurring fee (monthly, quarterly, yearly) to access your product or a collection of products. While it’s possible to use this structure for physical products, this pricing model is popular in digital marketing as it’s ideal for digital products with ongoing value, such as:

If you run a subscription-based business, there are multiple ways you can structure your pricing model. For instance, a flat rate, tiered, usage-based, etc. The most used subscription pricing model among the majority of subscription commerce merchants (52%) is a flat rate.

The Download Prices section in EDD for subscriptions, one of the best pricing models for digital products.

This is followed by the good/better/best model (also known as tiered pricing, which I’ll cover next).

EDD makes it easy to set up subscription billing with extensions like Recurring Payments and All Access.

You can also seamlessly integrate with plugins like Restrict Content Pro, MemberPress, and Paid Memberships Pro. These plugins add features like recurring payment processing and tiered subscription options to your store.

5. Tiered Pricing

Tiered pricing is one of the best pricing models for digital products because it lets you offer your product in multiple tiers with varying price points and feature sets.

This pricing model caters to different budgets and customer needs, allowing customers to choose the option that best suits them. It’s ideal for products with varying levels of complexity or for providing different access levels to content.

For instance, it would be ideal for offering a plugin with a free basic version, a premium version with advanced features, and an agency version with multi-site licensing.

A tiered pricing model for digital products.

EDD allows you to create multiple price options for a single product. Each price option can have its own set of features and benefits clearly outlined.

Create separate download options within EDD for each tier, clearly outlining the features included in each.

6. Freemium Pricing Model

Similar to tiered pricing, this strategy offers a basic version of your product for free, encouraging users to upgrade to a premium version with additional features or functionalities.

If you’re a small business, freemium can be a great way to attract new customers and build a user base while also showcasing the core value of your product.

EDD allows you to create a free download for the basic version of your product. You can then set up separate paid downloads for the premium versions with their additional features clearly highlighted.

7. Pay What You Want (PWYW)

This approach allows customers to determine the price they’re willing to pay for your product. While it can be risky, it can also foster goodwill and attract budget-conscious customers. It can potentially lead to higher average order values if other products are offered alongside the pay-what-you-want option.

Example of a pay-what-you-want pricing strategy for digital products.

While it can foster trust and customer appreciation, it’s important to manage expectations and ensure you receive fair compensation for your work.

EDD lets you implement the PWYW pricing model using the Custom Prices add-on.

Another option is to offer the product as a free download and include a prominent “donation” button on the product page, linking to a payment processor like PayPal.

8. Product Bundling

Rounding out our list of the best pricing models for digital products is product bundling. This model involves combining multiple digital products into a single package at a discounted price.

Product bundling pricing model on an e-commerce website.

Bundling allows you to offer customers more value for their money and encourage them to purchase additional products they might not have considered on their own. It’s an excellent way to create enticing offers and boost sales.

EDD’s Plets you easily group multiple products together and set a discounted price for the bundle.

Tips for Choosing the Best Pricing Models

While choosing the right pricing model is crucial, it’s just one piece of the puzzle.

Once you’ve established a baseline pricing strategy, consider these tactics to maximize your revenue and customer base:

Implement dynamic pricing. This could involve adjusting prices based on factors like customer location, purchase history, or even real-time demand.

Utilize upselling and cross-selling. Leverage EDD’s Cross-sell and Upsell extension to recommend related products during the checkout process. Upselling encourages customers to purchase a higher-tier version of your current product, while cross-selling suggests complementary products that enhance the value of their initial purchase.

Focus on building value. Continuously strive to enhance the value you deliver to your customers. This could involve offering bonus content, updates, or exclusive access to a community. By exceeding customer expectations, you justify your pricing and encourage repeat business.

Offer a money-back guarantee. Consider offering a money-back guarantee to mitigate customer risk and increase trust. This demonstrates confidence in your product’s value.

Leverage promotional strategies. Utilize strategic discounts, coupons, and limited-time offers to create a sense of urgency and incentivize purchases.

Track key metrics. Use EDD’s built-in reporting tools to monitor key metrics like conversion rates, average order value, and customer acquisition costs. This data will help you identify areas for improvement and refine your pricing strategy.

Gather customer feedback. Actively solicit feedback from your customers through surveys or email campaigns. Ask them about their experience, including their perception of value and whether they find the pricing fair.

Experiment and analyze. Don’t be afraid to test different pricing models and analyze the results to see what pricing sweet spot resonates best with your audience. Use A/B testing tools to compare different price points and landing pages to identify the most effective approach.

FAQs on the Best Pricing Models

Let’s wrap up with some frequently asked questions on pricing models and strategies for digital products and downloads in WordPress.

What is the best pricing strategy for digital downloads?

There’s no one-size-fits-all answer. The best pricing strategy for digital downloads depends on your product, audience, and goals.

Optimal pricing considers production costs, competitor pricing, and the perceived value you offer to customers.

Determining the optimal price point for a digital product is a multi-faceted process that considers several factors:

  • Estimate production costs
  • Research competition
  • Define your value proposition
  • Understand your audience
  • Consider business goals

Once you have this information, you can experiment with different pricing models (value-based, tiered, etc.) and track sales data to see which approach resonates best with your audience and achieves your business goals.

Can I change my pricing model later?

Absolutely! Market conditions, customer feedback, and product evolution can all necessitate a pricing model shift. Communicate the changes clearly to your existing customer base and offer incentives for a smooth transition.

What’s the best pricing model for an online course?

The best model for your online course depends on factors like complexity, target audience, and competition. Consider value-based, one-time fee, or tiered pricing.

What are the best pricing models for selling software?

For software, subscription, tiered, and freemium models can be effective, allowing for recurring revenue and catering to different needs. Subscription and tiered models are often ideal for SaaS products due to their ongoing value and potential for feature differentiation.

How do I handle price objections from customers?

Be prepared to articulate the value proposition of your product. Highlight the benefits they receive and offer additional resources like testimonials or case studies.

Implement the Best Pricing Models With EDD

By understanding your value proposition, experimenting with different pricing models, and considering all the relevant factors, you’ll be well on your way to finding the best pricing models that maximize both your revenue and customer satisfaction.

Easy Digital Downloads equips you with the flexibility and tools to implement various pricing strategies for your digital products and downloads.

Don’t have Easy Digital Downloads yet? Grab your pass today:

What’s next? Explore ways you can increase sales with Easy Digital Downloads!

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

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8 Digital Product Store Features That Customers Love https://easydigitaldownloads.com/blog/8-digital-product-store-features-that-customers-love/ Wed, 27 Mar 2024 13:00:00 +0000 https://easydigitaldownloads.com/?p=1597251 Building a digital product store involves a lot of decision-making, from choosing a business model to deciding on things like branding and product pricing.

But if you really want to make those sales, the user experience should be at the center of everything. In this post, we cover digital product store features that customers love!

The post 8 Digital Product Store Features That Customers Love first appeared on Easy Digital Downloads.

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Do you know which digital product store features customers appreciate while shopping online?

A smooth and enjoyable shopping experience is paramount to your success. The User Experience (UX) of your e-commerce store can be the difference between a loyal customer and an abandoned cart.

Therefore, it’s important to understand and implement digital product store features and elements that drive conversions, boost customer satisfaction, and cultivate long-term loyalty.

🔎 In this article, I’ll cover:

Power of UX for Digital Product Stores

Let’s face it, online shoppers have options.

A study by Baymard Institute revealed a staggering global average shopping cart abandonment rate of about 70%. This means nearly 7 out of 10 potential customers leave their online purchases unfinished.

While shopping cart abandonment can be attributed to various factors, a negative user experience certainly plays a significant role.

Here’s why UX matters:

  • Increased conversions: A streamlined and user-friendly experience encourages customers to complete their purchases. Frictionless storefront navigation, clear product information, and a straightforward checkout process from start to finish all contribute to higher conversion rates.
  • Improved customer satisfaction: When customers find what they need easily and have a positive experience overall, they’re more likely to be satisfied with your brand. This translates to positive reviews, repeat purchases, and brand advocacy.
  • Enhanced brand loyalty: A positive UX fosters trust and builds brand loyalty. Satisfied customers are more likely to return for future purchases and recommend your new products to others.

As with Search Engine Optimization (SEO) and other marketing initiatives, investing in a well-designed user experience is an investment in your business’s success. Now, let’s explore specific features and elements that will make your digital product store a haven for happy customers.

8 Key Digital Product Store Features

What makes a successful online store and positive UX for eCommerce websites?

Certainly, things like a mobile-optimized site, good site security, high performance, and personalization are all very important.

But there are more specific digital product store features you can include to help boost engagement and drive conversions.

For each, I’ll explain how you can leverage or implement the features in your Easy Digital Downloads store:

The Easy Digital Downloads and WordPress logos

This is the ideal WordPress plugin to sell digital products. You can use it to sell tons of different types of digital products, from online courses, audiobooks, and webinars to memberships, stock photos, digital art, and fonts. Check out this blog post if you’re looking for more digital product ideas.

Whether you’re selling eBooks, WordPress themes, license keys, graphic design presets, or something else, Easy Digital Downloads is an excellent eCommerce platform for beginners that comes with a wide variety of marketing tools and ways to make passive income.

Plus, using it to create and power your own website, rather than sell on a marketplace like Etsy gives you the most control over your pricing, profit margins, and customer experience.

1. Efficient Navigation & Search Functionality

Why customers love it: They can more efficiently search for and find the products or content they want.

Customers shouldn’t have to play hide-and-seek with your products. A clear and intuitive navigation menu, along with a robust search bar, are key.

Leverage categories and tags to organize your products logically. In addition, you can use a plugin like SearchWP:

The SearchWP WordPress plugin website.

This tool integrates seamlessly with Easy Digital Downloads and WooCommerce to provide better search functionalities. It considers all of your product details, including taxonomies and attributes.

2. ‘Favorite’ or ‘Save for Later’ Button

Why customers love it: They can browse and purchase on their own time, and easily come back and find their favorites later.

With the prevalence of social media in our lives, you’d assume that the ability to “like”, “love”, or “favorite” products would be pretty standard. However, it’s a feature that is often lacking on digital product stores.

This can be a big missed opportunity.

In reality, customers aren’t always ready to purchase a product at the exact moment they first see it. Not allowing your customers to save products for later makes it just a little bit harder for them to return and easily find them again in the future.

The EDD Favorites add-on can help:

EDD Favorites extension

It works with the Wish Lists extension (which I’ll cover next) and lets shoppers quickly ‘favorite’ downloads. They can add or remove items from the Favorites list with a single click.

3. Shareable Wish Lists

Why customers love it: They can save products and digital goods, window-shop, share their favorites, and enable others to buy gifts for them.

Although it’s similar to saving products for later, letting customers make wish lists takes things one step further by expanding the reach of these saved products.

Not only can customers keep track of the products they like. They can also easily share their wishlists with friends, family, and colleagues – bringing additional traffic to your store and making it easy for others to buy your products as gifts.

EDD Wish Lists lets your users easily save and share their wish lists:

The Wish Lists addon as a digital product store feature

They can quickly add a product to the list and create new wish lists without leaving the product page. It lets you create an unlimited number of lists, including guest users.

4. Seamless Checkout Process

Why customers love it: They experience more instant gratification and less wasted time.

One of the biggest obstacles to making sales on a digital product website is the purchase process. If it’s complicated, cumbersome, or takes too long, customers can easily lose interest.

In fact, an excessively long or overly complicated checkout process is cited by the Baymard Institute as one of the most common reasons for cart abandonment:

Reasons for abandoned carts with online shopping and digital product stores.

EDD offers a streamlined checkout process with minimal steps, allowing customers to complete their purchases quickly and conveniently.

You can also use it to enable guest checkout to allow customers to purchase without creating an account. This removes a potential barrier and caters to impulse buyers.

It’s also smart to strategically offer relevant upsells or complementary products during checkout to increase average order value.

Additionally, it’s essential to choose the right payment processor to use on your website that allows for quick, secure payments.

5. Digital Wallets & Payment Options

Why customers love it: They can quickly and easily complete purchases using their preferred method.

Catering to diverse customer preferences with a variety of payment options fosters trust and inclusivity.

Easy Digital integrates with popular payment gateways like Stripe, PayPal, and Authorize.Net. Additionally, you can use Stripe Pro to offer alternative payment methods like digital wallets (e.g., Apple Pay, Google Pay) or for added convenience:

Stripe Pro element as checkout for eCommerce sites & mobile payments

Although the numbers vary, most sources project sales made on mobile apps and devices to make up well over the majority of all eCommerce sales. Increasing numbers of mobile-savvy users, more advanced smartphones, and a fast-paced society that is more on-the-go than ever. So, it makes sense that consumers prefer mobile shopping.

6. Product Reviews & Ratings

Why customers love it: They have community opinion to refer to when choosing a product, and they feel more secure when making a purchase.

Social proof and customer confidence are powerful tools when selling digital products. Customer reviews and ratings build trust and can significantly influence buying decisions.

You can use the EDD Reviews add-on to easily integrate customer reviews and ratings directly into your product pages:

The Reviews Product Logo

I also recommend actively encouraging customers to leave reviews by offering incentives or simply by making it easy to do so.

7. Compelling Product Descriptions

Why customers love it: They can get a better understanding of what to expect from your products.

Your product descriptions are your sales pitch. Provide clear, concise, and engaging information that highlights the features and benefits of your digital products. This can be especially important when selling physical products, but it’s also relevant for digital files you sell online.

Use captivating language that speaks to your target audience’s needs. Include detailed information like file formats, compatibility details, and download link/installation instructions.

Consider incorporating high-quality product images, screenshots, or even demo videos to showcase your products in action.

8. Exceptional Customer Support

Why customers love it: The experience feels more personal, their purchase concerns are resolved quickly, and they don’t have to do much work to find answers or to contact you.

Even with the best planning, unforeseen issues might arise. Offering exceptional customer support demonstrates your commitment to customer satisfaction.

Provide multiple support channels for customers to reach you, such as live chat messaging, email ticketing system, or a dedicated support forum.

Consider creating a comprehensive knowledge base with self-service resources like FAQs, troubleshooting guides, and video tutorials. This empowers customers to find solutions independently and reduces support load.

Clearly outline your return policy on a dedicated page. Specify the time frame for returns, conditions for eligibility (e.g., unused products), and the refund process.

FAQs About Digital Product Store Features

Let’s wrap up with a couple frequently asked questions about digital product store features.

How can I personalize the shopping experience for my customers?

Personalization can be achieved through various methods. Product recommendations are useful to suggest relevant products based on customer browsing history or previous purchases.

Targeted email marketing is another excellent strategy. Segment your customer base and send targeted email campaigns with personalized offers and product recommendations.

Are there any additional features I should consider for my digital product store?

There are a few additional features to explore. One is subscription model integration. Consider offering subscription models for recurring revenue. EDD lets you easily create a membership site and accept recurring payments.

I also recommend implementing abandoned cart recovery campaigns to remind customers about uncompleted purchases. EDD integrates with extensions like Recapture to automate this process.

Use EDD to Power Your Digital Product Store

By prioritizing these features and elements, you can create an online business and digital product store that fosters a positive user experience.

Don’t have your eCommerce site set up yet? Get started with Easy Digital Downloads to get one up and running in no time:

What features do your customers love? Do you have some experience to share when it comes to your own digital product store? We want to know! Leave a comment below.

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

The post 8 Digital Product Store Features That Customers Love first appeared on Easy Digital Downloads.

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The Basics of SEO for Digital Products & eCommerce Websites https://easydigitaldownloads.com/blog/basics-seo-for-digital-product-websites/ https://easydigitaldownloads.com/blog/basics-seo-for-digital-product-websites/#comments Fri, 01 Mar 2024 14:00:00 +0000 https://easydigitaldownloads.com/?p=1281681 If you want your online store to be found by potential customers, it's important to understand SEO for digital products. Follow this guide to get started!

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Do you want to learn about using SEO for digital products?

When managing an eCommerce store, it’s important to make sure your digital products reach the right people.

SEO is a core marketing tactic that helps ensure your site appears in the search engines. Understanding the basics of SEO and how to optimize your digital product pages can help you drive traffic to your site and boost conversions.

🔎 In this article, I’ll cover:

What Is SEO?

Search engine optimization (SEO) is the process of optimizing your website and its content to improve its ranking in search engine results pages (SERPs).

It’s the art and science of making your website and products friendly to search engines like Google, so they understand what you offer and rank you higher in search results for relevant keywords.

At its most fundamental level, SEO is a method for connecting people with the information they seek. SEO essentially utilizes a system of collecting information from web pages on the internet and running it through a search engine-specific algorithm to deliver the best possible results.

This is important for digital sellers, entrepreneurs, and online businesses of all sizes because it can help you attract more organic traffic to your website, which can lead to more sales and conversions.

Importance of SEO for Digital Products

If people can’t find you, they can’t buy from you. This is what makes SEO for digital products so important.

Organic search (people searching for things, not ads) drives a massive chunk of online traffic – over 53% to be exact! So, ranking higher in search results means more potential customers discovering your products.

There are many benefits to using SEO for digital products and eCommerce websites, including:

  • Increased organic traffic: When your website ranks higher in SERPs, more people will see it, which can lead to more clicks and visitors to your site.
  • Improved brand awareness: As your website visibility increases, so will your brand awareness. This can help you attract new customers to your small business and establish yourself as a leader in your industry.
  • Higher conversion rates: When people find your website through organic search, they are already interested in what you have to offer, which can lead to higher conversion rates.
  • Cost-effective digital marketing: SEO is a relatively cost-effective strategy to market your products and services compared to other methods such as paid advertising (like pay-per-click or PPC campaigns).

How SEO for Digital Products Works

How does SEO actually work? It’s like a secret handshake with search engines. They send out crawlers (think tiny robotic spiders) to scour the web, indexing websites and their content. To help them understand your products, you need to speak their language.

SEO works by sending signals to search engines about the relevance and quality of your website. These signals include:

  • On-page SEO: This refers to the optimization of individual web pages on your website, such as your title tags, meta descriptions, header tags, etc. It’s important to make sure your website content is clear, engaging, and informative, and that you have catchy titles, well-structured descriptions, and high-quality images.
  • Off-page SEO: This refers to factors outside of your website that can influence your ranking, such as backlinks from other websites. Imagine other websites vouching for you with a thumbs-up. Earning backlinks, also known as link building, from reputable websites signals to search engines that your content is valuable and trustworthy, boosting your ranking.
  • Technical SEO: This refers to the technical, behind-the-scenes aspects of your website that can affect its crawl ability and indexability by search engines. Things like fast loading speeds, mobile-friendliness, and secure connections are key.

Plenty of digital product business owners are often left frustrated and unsure of how to maximize their exposure through SEO. Fortunately, there are some effective tricks you can learn to master SEO and push your online store to the top of the heap.

First, let’s take a look at some of the essential elements.

Basic Elements of SEO

I’ve provided a brief introduction to SEO. Now let’s get down to the nuts and bolts of SEO for digital products on a fundamental level.

Keywords

Keywords are the words and phrases people use to search for things. Keyword research is the process of identifying the relevant keywords and search terms related to your products that your target audience is searching for.

Think of keywords as breadcrumbs leading search engines to your door. They’re the words and phrases you’ll sprinkle throughout your website content, titles, and descriptions.

Long-tail keywords refer to the lengthier search terms that are more specific and have lower competition compared to broad keywords.

The more specialized you get in narrowing down your keywords, the better chance you have of a high ranking. This is because common single keywords can come with a lot of competition.

For example, the keyword “flowers” is general enough to produce results for anything related to floral design, flower shops, flower patterns, flower photography, and botanical information.

On the other hand, a long-tail keyword like “floral design San Jose” is specific enough to produce accurate results for floral designers in San Jose. Plus, there’s less competition with other websites.

Metadata

Metadata provides search engines with snippets and information about your site, including the title, description, and keywords.

To be successful with SEO for digital products, you’ll want to make sure your metadata is accurate, concise, and descriptive. There are some specific strategies for each type of metadata that you want to take into consideration.

Titles

When we talk about title tags we are referring to the section of HTML in the page source that specifies the title of a web page – one of the key ingredients that informs search engines about the page topic.

Title tags are the first clickable lines of text the user sees in their search results.

With digital product pages, you’ll want to include the product title itself in the title tag. Naming your products appropriately, including primary keywords, helps your target audience find them, and establishes your store as a source for those product types.

It also helps boost page rankings and click-through rates (CTR; how many times your title is clicked on in search results) for those keywords.

Descriptions

In search engines, meta descriptions are text below the title tag that describes what the page is all about. The meta description is a great opportunity to communicate to the user why they should click through and visit the page, and it can utilize keywords just like the other SEO components.

Generally speaking, including one or more keywords in the description that you’ve also used in the title lets the search engines know that the topic is consistent with the title. Keeping it straight and to the point helps customers get a feel for the content quicker. Accuracy and descriptiveness are hugely important, as Google (for example) may reassign content from elsewhere on the page if it deems the description inadequate.

When it comes to SEO for digital products and product pages, you’ll want to include information like the key features and other descriptive elements that let users know what the product is, what it’s for, its purpose and inspiration, or background information. Google even pulls pricing information from product pages. It’s incredibly important that your digital product copy is not only engaging, but also keyed to highly-searched phrases so your site has a better chance of appearing in search results.

When it comes to establishing your digital product store as an authority within your niche and ranking highly among the many search results on the internet, link building is essential. In fact, links are one of Google’s three most influential factors for ranking.

This is largely due to how the newer algorithms analyze web pages. Content is still crucial, however, the amount of links coming into the page has become hugely important.

Some important things to remember:

  • The anchor text (clickable text) of a link should match the content it’s linking to. However, excessive keywords and exact matches can be treated like spam.
  • Authority is key; links coming to you from more established and popular sources will have a greater effect on your rankings.
  • Links from pages within your niche or relevant to your main topic(s) are more effective.
  • Editorial links (links placed within content) are given more weight, as “unnatural links” can violate Google guidelines.
  • Google and other search engines may penalize you if there are a lot of lower-quality links going to your site.

User Intent

In the context of SEO, user intent refers to the underlying reasons or goals a user has for entering specific search queries into search engines. It essentially answers the question “Why is this user searching for this?”.

Understanding user intent is crucial for effective SEO because it allows you to optimize your content to match the user’s needs and expectations. Remember, the whole point is to give users exactly what they’re looking for with as little digging as possible.

So, while keywords may still be a fundamental part of the equation, delivering results relevant to the query, user intent goes one step further and filters according to user needs.

Satisfying user intent is considered a significant SEO ranking factor as it demonstrates the value and relevance of your content. When you produce fresh and relevant content that meets user needs regularly, you’ve successfully integrated user intent into your SEO efforts.

Authority

In the context of SEO, authority refers to the perceived credibility, trustworthiness, and expertise of a website in the eyes of search engines like Google. Websites with higher authority tend to rank higher in search results for relevant keywords.

The reputation your site develops over time can greatly influence your rankings, as search engines will come to know your site as an in-demand source for related search queries.

In addition to getting all of your SEO ducks in a row, the best thing you can do is produce regular content that is fresh, interesting, and relevant to your audience. The more of an authority you become within your niche, the more traffic you’ll get from search results and backlinks, bumping your ranking up and increasing your brand reach overall.

SEO for Digital Products: Tips & Best Practices

Ready to get started with SEO for digital products on your eCommerce site? Below are some tips and best practices to follow for digital SEO.

1. Conduct Thorough Keyword Research

One of the first steps you should take when developing and implementing an SEO strategy for your online store is to spend time conducting keyword research.

Use tools like Google Keyword Planner, SEMrush, and Ahrefs to find relevant keywords with good search volume and low competition. Target long-tail keywords (more specific phrases) instead of just broad one-word terms.

2. Create Quality Content

When it comes to SEO, content is king. The effectiveness of content marketing has been proven over and over again. It’s one of the best ways to provide value to your niche community while bringing in new website visitors and potential customers at the same time.

Therefore, to help boost your SEO for digital products, create high-quality, informative, and engaging content that is relevant to your target audience.

In addition to well-structured product pages, sales pages, and other pages on your website, this includes blog posts. Publish informative articles and guides that address user needs and integrate keywords naturally.

3. Consider User Intent

When creating your SEO and content marketing strategy, consider user intent. In other words, understand what users are searching for and tailor your content accordingly.

Create content that aligns with different buyer journey stages, such as informational, research, and transactional.

For example:

StageUser GoalExample
InformationalFind information & comparisons“best laptops for students”
TransactionalPurchase a product“Buy running shoes online”
NavigationalLocate a specific website“Wikipedia”

Optimizing for user intent leads to a better user experience. If users find what they’re looking for on your website, they are more likely to stay engaged, convert into potential customers, and potentially share your content, further boosting your SEO.

4. Optimize Your Product Pages

Of course, when it comes to implementing SEO for digital products, it’s important to focus on your product pages. There are a variety of ways you can optimize product pages, including:

  • Include your target keywords in titles, descriptions, URLs, meta descriptions, & file names
  • Use unique keywords for each page
  • Write detailed & informative product descriptions that address user pain points & highlight features & benefits
  • Use high-quality images & videos showcasing your products
  • Include relevant keywords naturally throughout the content, without keyword stuffing
  • Utilize product tags & categories for better organization & discoverability

You can use tools like AIOSEO to preview how your titles will appear in search results. You may decide to adjust your titles based on character count, width limitations, or user behavior. For example, if you have a predominantly mobile audience, use shorter titles (under 60 characters is a safe bet).

5. Focus on UX & Technical SEO

SEO is ultimately about serving your audience. If your website is confusing or frustrating, people will bounce, and search engines will notice.

Therefore, when implementing SEO for digital products on your site, focus on technical SEO and other aspects that influence the user experience.

Some ways to do this include:

  • Ensure your website is mobile-friendly for optimal user experience
  • Submit your website & product pages to search engines for indexing
  • Ensure clear & easy navigation for users & search engines
  • Link to relevant product pages & blog posts from other areas of your site
  • Address website speed, Core Web Vitals, & structured data

6. Incorporate Social & Email Marketing

While social media and email marketing don’t directly impact search engine algorithms, they can be valuable tools to drive targeted traffic, build brand awareness, and encourage user engagement—all of which can indirectly contribute to improved SEO for your digital products and eCommerce website.

Use social media and email marketing campaigns to promote new products, blog posts, and special offers. Regular interaction and engagement on social media platforms can build brand awareness and establish your brand as an authority in your niche. This can indirectly improve search engine ranking factors like brand mentions and sentiment.

Social and email channels can also be excellent for demonstrating social proof. Positive customer reviews and testimonials can build trust and credibility, potentially influencing users to click on your website from search results.

7. Don’t Try to Trick Google

Years ago, you may have gotten away with things like low-quality, irrelevant backlinks, keyword stuffing (grossly overusing keywords), using hidden text, buying links and traffic, and advertising spam – all colloquially referred to as “black hat SEO”.

However, modern search engine algorithms have become so advanced that it simply doesn’t work as well anymore. Even worse, it can backfire, leaving you worse off than when you started as there are now systems in place to identify and penalize these actions.

While it can be effective in achieving short-term gains, using black hat methods typically fails to provide long-term results.

SEO takes time and effort. Don’t expect overnight results, but consistent work will gradually improve your rankings.

8. Track & Monitor SEO Results

Track your website traffic using analytics tools like Google Analytics. Monitor keyword rankings, website traffic sources, and user behavior.

Then refine your strategy based on data. Analyze your results and adjust your SEO tactics based on what’s working and what’s not.

Also, keep in mind that Google’s algorithm is constantly evolving. Stay informed about the latest SEO trends and best practices to keep your strategy on point.

Best SEO Tools for WordPress Sites

Although I mentioned a few in the previous sections, let’s take a look at some of the best SEO tools you can use.

AIOSEO (All In One SEO)

AIOSEO WordPress plugin for SEO for digital products.

One of the best WordPress tools, especially for beginners, is an SEO plugin like AIOSEO.

As one of the most popular SEO plugins for WordPress, AIOSEO offers a comprehensive toolkit for on-page optimization and technical SEO implementations.

More specifically, you can use it for:

  • Fine-tuning titles & meta descriptions
  • Implementing XML sitemaps & rich snippets
  • Social media integration for optimized sharing
  • On-page analysis & guidance for keyword optimization

AIOSEO lets you specifically tailor product titles and descriptions. This means you can optimize for those high-intent keywords shoppers are using like “buy [product name] online.” It also helps you improve the readability of your pages and posts.

Easy Digital Downloads (EDD)

The Easy Digital Downloads plugin website.

Easy Digital Downloads is the go-to eCommerce plugin for WordPress when selling digital products. It’s designed with streamlined handling of downloadable files and licensing in mind. As such, EDD can help with:

  • Creating & managing digital product pages
  • Ensuring smooth, fast checkout
  • Incorporating high-quality images & clear descriptions
  • Setting up payment systems
  • Handling secure file downloads & license keys

EDD helps build search-engine-friendly digital download stores that are fast, easy to navigate, and secure. All of these factors help influence the trustworthiness of your website and online presence, which can affect your rankings.

Plus, EDD seamlessly integrates with a variety of WordPress tools and plugins, including AIOSEO, MonsterInsights, social and email marketing tools, and more.

MonsterInsights

The MonsterInsights WordPress plugin website.

MonsterInsights is a powerful and popular WordPress plugin that lets you integrate Google Analytics with your WordPress site.

It can help with:

  • Understanding where traffic comes from & how users interact with your site
  • Advanced eCommerce tracking for purchases, cart events, etc.
  • Revealing popular products & content on your site
  • Tracking which search terms lead to sales, clicks, conversions, etc.
  • Connecting to Google Search Console & other monitoring tools

This can help you track your website’s SEO performance and identify areas for improvement.

Google Keyword Planner

Google Keyword Planner website.

Google Keyword Planner is a free research tool within the Google Ads platform. It’s similar to premium alternatives such as SEMrush and Ahrefs.

Use it for:

  • Discovering new keyword ideas related to your products
  • Obtaining search volume data & competition levels for keywords
  • Finding seasonal trends for particular keywords

This tool can help you identify the most searched keywords for your product category. Additionally, you can use it to pinpoint high-volume terms with purchase intent that you can target throughout your product pages and content.

Google PageSpeed Insights

Google PageSpeed Insights testing tool.

Earlier, I mentioned how important your site speed and performance can be in SEO for digital products and eCommerce websites. Fast loading times are crucial for both user experience and SEO.

Google PageSpeed Insights is a free tool from Google that lets you easily analyze website speed and performance.

With it, you can:

  • Measure site load times on both mobile & desktop
  • Identify specific bottlenecks, such as slow images or excessive code
  • Get optimization recommendations

PageSpeed Insights helps you understand the changes needed, such as image optimization or compression, to keep your product pages snappy and search engines happy.

Use EDD to Boost SEO for Digital Products

By incorporating these suggestions and tailoring them to your specific needs, you can establish a sound strategy and improve your SEO for digital products.

Don’t have your online store set up yet? Download Easy Digital Downloads to get it up and running in no time!

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

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5 Best Online Form Builders for WordPress https://easydigitaldownloads.com/blog/best-online-form-builders-wordpress-ecommerce/ Fri, 16 Feb 2024 16:54:56 +0000 https://easydigitaldownloads.com/?p=1806406 Looking for the best online form builders for your WordPress site?

Use this guide to compare the top plugins and find the ideal solution for your business.

The post 5 Best Online Form Builders for WordPress first appeared on Easy Digital Downloads.

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Looking for the best online form builders for your eCommerce site?

Running an online store on WordPress opens a world of possibilities, but capturing leads, processing orders, and engaging customers often depends on effective forms.

That’s where online form builders come in. These powerful plugins integrate seamlessly with your WordPress website, giving you the tools to craft engaging and functional forms for every need.

🔎 In this article, I’ll cover:

Why Use Online Form Builders?

There are so many use cases for online form builders that make them a must for eCommerce sites. Form builders allow you to easily create beautiful and interactive forms without any HTML, CSS, or coding knowledge.

Whether it’s a simple contact form, a detailed customer survey, or even a complex order or conversational form, these plugins empower you to build it all.

Benefits of using form builders:

  • Improved efficiency: Save time and resources compared to custom coding or hiring developers.
  • Enhanced user experience: Design user-friendly forms that are easy to fill out and submit.
  • Increased engagement: Capture valuable leads, collect feedback, and boost communication with customers.
  • Streamlined workflows: Integrate forms with your email marketing software, CRM, and payment gateways.
  • Data collection & analysis: Gather valuable insights into customer behavior and preferences.

What to Look for in Online Form Builders

The best online form builders depend on the type of business you have, your budget, and the specific features you need. There are a wide variety of web form builders to choose from.

For instance, Google Forms, Zoho Forms, Microsoft Forms, Wufoo, and Formstack are all non-WordPress-specific options that can be useful for team collaboration. Others such as Typeform, Cognito Forms, and Formsite can be helpful for conversational forms and conversion rate analysis.

However, if you have a WordPress site, I recommend you get a form builder plugin that offers an all-in-one solution and integrates seamlessly with your online store.

Some key factors to look for in WordPress form builder plugins include easy usability, drag-and-drop form creation, and a range of form fields and question types. It’s also smart to find one that includes marketing integrations with popular email marketing and CRM platforms like Mailchimp, Hubspot, Salesforce, etc.

If you plan to process payments directly through your forms, you’ll want to consider which payment gateway integrations the plugin supports.

Finally, look for an online form builder with built-in analytics and reporting. That way, you’ll be able to collect and analyze data from form submissions in real-time.

Best WordPress Online Form Builders

Ready to jump into the list of the best online form builders for WordPress sites? Below is a list of the top plugins to consider for your eCommerce site.

Form BuilderFree PlanPricingBest For
WPForms✅$39.60/yrBest overall form builder
Gravity Forms❌$59/yrBuilding custom forms
Formidable Forms✅$39.50/yrAdvanced forms & data collection
Ninja Forms✅$99/yrBasic forms with option for added complexity
Jotform✅$39/moExtensive template selection & non-WordPress options

1. WPForms

The WPForms website; one of the best online form builders for WordPress.

The gold standard of WordPress form plugins, WPForms is renowned for its user-friendly interface and powerful features. The plugin has 5+ million active WordPress installations!

It’s perfect for eCommerce stores of all sizes, from beginners to seasoned experts. WPForms makes form-building as simple and easy as possible.

You can use it to create order forms, add payment integrations and coupon code fields, implement abandoned cart recovery, user registration, and more. There are also tons of customization options for your form designs as well as features to help you collect data and boost lead generation success.

It lets you design, customize, and use forms in pop-ups, on landing pages, and across your site. Once you create the forms, you can share them on social media or embed them on your WordPress site via shortcode or the WPForms block.

🔑 Key Features

  • Unlimited forms
  • Drag-and-drop builder with 1,400+ form templates
  • Conditional logic, multi-page forms, progress bars & file uploads
  • Payment integrations with Stripe, PayPal, Square, etc.
  • Anti-spam & security features
  • GDPR-compliant data storage
  • Advanced & powerful forms like surveys, quizzes, multi-step forms & registration forms
  • Google Sheets integration
  • Seamless integrations with popular eCommerce platforms like WooCommerce & Easy Digital Downloads as well as tools for email notifications & email automation
  • Comprehensive reporting & analytics

Pricing: WPForms is a freemium drag-and-drop form builder with a Lite version and several paid plans starting at $39.50 per year.

2. Gravity Forms

The Gravity Forms website.

Gravity Forms is a premium form builder known for its custom-building features and flexibility. It offers file upload forms, multi-step checkout processes, user-submitted product reviews, and advanced data collection.

While it doesn’t have nearly as many template options as other plugins on this list, Gravity Forms does offer an impressive selection of add-ons.

If you’re looking for a free online form builder, this likely won’t be the solution for you. But it can be ideal for large businesses or users who need complex forms with a high degree of customization.

🔑 Key Features

  • Intuitive visual form builder with a plethora of field types & add-ons
  • Powerful conditional logic & payment integrations
  • Multi-page forms
  • User registration & form editing by logged-in users
  • Seamless integrations with various eCommerce platforms & marketing tools

Pricing: Gravity Forms plans start at $59 per year for a single site license.

3. Formidable Forms

The Formidable Forms website.

Formidable Forms is a versatile form builder that offers both easy-to-use and advanced features. Similar to WPForms, you can use it to design forms with ease.

That includes everything from order and contact forms to quizzes and polls.

One area where Formidable Forms really excels is the ability to display form data that you collect from respondents in aesthetically pleasing ways. For example, you can choose from charts, graphs, directories, listings, etc.

🔑 Key Features

  • Drag-and-drop builder with various field types & layouts
  • 200+ form templates
  • App builder
  • Form calculation feature
  • Stripe payments
  • Ability to track form views, user interactions & form responses with ease
  • Strong integrations with marketing tools & eCommerce platforms

Pricing: Formidable Forms has a freemium model with a Lite version and paid plans starting at $39 per year.

4. Ninja Forms

The Ninja Forms website.

Ninja Forms is a user-friendly form builder with a focus on simplicity and affordability. It is a straightforward form builder tool that you can use for simple product order forms, contact forms for customer inquiries, newsletter subscriptions, and basic data collection.

It’s ideal for beginners or smaller businesses looking for basic forms without a steep learning curve.

🔑 Key Features

  • Drag-and-drop interface with essential field types
  • Basic conditional logic, payment integrations, & file uploads
  • Easy integration with Zoho, AWeber, Mailchimp, Get Response, etc.
  • Clean & intuitive interface for faster form creation
  • Premium addons
  • Dev Mode customization
  • Form calculations

Pricing: There is a free version with limited features. Pricing for premium Ninja Forms plans starts at $99 per year.

5. Jotform

The Jotform free online form builder website.

Jotform is a cloud-based form builder with a vast library of templates and features. While it’s not specific to WordPress, it deserves a spot on this list thanks to its expansive collection of its form templates and simple usability.

It’s ideal for users who need a wide range of templates and integrations beyond WordPress functionality. Jotform also offers online payment processing, advanced surveys and customer feedback forms, and mobile-friendly purchase experiences.

🔑 Key Features

  • Drag-and-drop interface
  • 10k+ form templates & field types
  • HIPAA-compliant forms
  • Conditional logic, payment integrations, file uploads, & advanced reporting
  • Integrations with payment gateways, marketing tools, & other external services (Zapier, Slack, etc.)
  • Mobile-friendly forms & offline form submission capabilities

Pricing: Jotform offers a limited free plan and paid plans starting at $34 per month when billed annually.

FAQs About Online Form Builders

Let’s wrap up with some frequently asked questions about online form builders.

What’s the best overall WordPress form plugin?

WPForms is the best overall online form builder plugin for WordPress. It excels in user-friendliness, affordability, and eCommerce-specific features. However, other form builders might be better suited for complex needs or unique requirements. Carefully review each option before making your choice.

Can I use these form builders with Easy Digital Downloads?

Yes. The above form builders integrate seamlessly with Easy Digital Downloads and other WordPress eCommerce plugins. You can combine them to create powerful product order forms, capture customer information, and streamline your eCommerce operations.

Combine WPForms & Easy Digital Downloads

With so many online form builders available, choosing the right one depends on your specific needs and budget. Consider your eCommerce focus, desired features, and level of expertise to make the best decision. Ultimately, any of these top contenders can significantly improve your customer interactions and boost your online sales.

Don’t have an online store yet? Download Easy Digital Downloads to get started in no time:

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

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How Set Sail Studios Earned $236K+ in Sales With Easy Digital Downloads https://easydigitaldownloads.com/blog/how-set-sail-studios-earned-sales-with-easy-digital-downloads/ https://easydigitaldownloads.com/blog/how-set-sail-studios-earned-sales-with-easy-digital-downloads/#comments Thu, 08 Feb 2024 20:38:46 +0000 https://easydigitaldownloads.com/?p=1806183 Are you looking for a simple solution for selling digital files? Learn how Set Sail Studios used EDD to help boost its success in selling typefaces & fonts!

The post How Set Sail Studios Earned $236K+ in Sales With Easy Digital Downloads first appeared on Easy Digital Downloads.

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Do you need a seamless solution for building and managing an online store?

That’s what motivated Set Sail Studios to find and begin using Easy Digital Downloads in 2016.

In this case study, I’ll explain how type-foundry Set Sail Studios has used Easy Digital Downloads to drive revenue (over $236,000 in sales!) and boost downloads.

Meet Sam Parrett

Set Sail Studios is a type foundry owned and operated by U.K. designer Sam Parrett.

Set Sail Studios logo

After Parrett he honed his design skills as a freelance designer in the music industry, he has since created a flourishing, world-renowned font foundry business that includes more than 100 typefaces used by some of the biggest brands and agencies worldwide.

Setting Sail With Ambition

Prior to Easy Digital Downloads (EDD), Parrett wasn’t content with the restrictions of third-party font vendors.

With the vendors in decline and taking more commission from font designers (at least 50% per sale), he envisioned a direct connection with the designers—the ability to offer his unique fonts without hefty commissions or limited control.

Enter: Easy Digital Downloads.

Since creating his EDD store in 2016, Parrett’s been able to rely less on third-party vendors and more on his own store, “which I have full control over and receive the full sale amount only minus transaction fees.”

Set Sail Studios website and online store powered by Easy Digital Downloads

Achieving Digital Selling Success

Choosing EDD wasn’t a random choice. Parrett needed a platform that was user-friendly, seamlessly integrated with WordPress, and catered specifically to digital products.
EDD ticked all the boxes, offering:

  • A smooth WordPress integration: The familiar WordPress environment eased the learning curve and allowed Parrett to focus on the creative aspects of his store.
  • Flexible sales management: EDD offered complete control over pricing, promotions, and product configurations, giving Parrett the freedom to tailor his offerings to his audience.
  • Streamlined download delivery: Secure and automatic downloads ensured a smooth experience for customers, minimizing technical hiccups.
  • A treasure trove of add-ons: EDD’s library of add-ons provided powerful tools to enhance the store’s functionality.

From 2016 onwards, Set Sail Studios has charted a remarkable course with EDD as its compass. Here are some key milestones:

  • Over $236,537.80 in earnings generated, showcasing the platform’s ability to drive sales.
  • 77,776 downloads, including free offerings, demonstrating strong customer engagement and brand awareness.
  • Ability to bypass third-party vendors to keep full control over pricing and enjoy higher profit margins.
  • The Free Downloads and MailPoet integration resulted in a 15,000-strong email subscriber list, fostering communication and nurturing leads.
  • The Multi Currency add-on removed barriers for international customers, expanding Set Sail Studios’ reach and appeal.

Beyond the Horizon

Parrett’s journey with EDD isn’t over, as he continues to explore new features and strategies, such as implementing AffiliateWP to further boost customer acquisition and SEO.

But Parrett’s success story offers valuable insights for aspiring digital creators.

Embrace the free download to email marketing funnel

The Free Download and MailPoet integration has helped Set Sail Studios secure an ongoing stream of new customers and increase repeat purchases through email marketing. You can use it to attract new customers, build relationships, and convert them into paying fans.

Leverage the power of add-ons

Tailor your store with features that address specific needs and enhance your selling strategy. For instance, in addition to MailPoet, Free Downloads, and Multi-Currency, Set Sail Studios also uses Amazon S3 add-on as a simple solution to integrate and manage their database of fonts.

Don’t be afraid to chart your own course

EDD empowers you to take control, experiment, and build a business that reflects your vision. There are plenty of premium extensions, features, and integrations to choose from to suit your specific needs and enhance your eCommerce success.

Start Your Online Store With EDD

Set Sail Studios, with the help of Easy Digital Downloads, continues to conquer the digital selling seas, offering unique fonts and building a loyal community of design enthusiasts. Their story is a powerful testament to the potential of creativity, technology, and the right tools coming together to chart a course toward success.

To learn more about Set Sail Studios or explore their stunning fonts, visit their website at https://www.setsailstudios.com.

Want to experience the power of Easy Digital Downloads yourself? Grab your pass today:

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

The post How Set Sail Studios Earned $236K+ in Sales With Easy Digital Downloads first appeared on Easy Digital Downloads.

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NEW: Recurring Payments Update Adds Revenue Breakdown Report https://easydigitaldownloads.com/blog/new-recurring-payments-adds-revenue-breakdown-reports/ Tue, 06 Feb 2024 20:42:04 +0000 https://easydigitaldownloads.com/?p=1805795 Master your subscription payments with Recurring Payments v2.12!

Gain deep insights with the new Revenue Breakdown Report, boost performance & enjoy enhanced security.

Learn what to look forward to with the latest update so you can unleash the power of your subscriptions.

The post NEW: Recurring Payments Update Adds Revenue Breakdown Report first appeared on Easy Digital Downloads.

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Do you want to sharpen your business insight and take control of your subscription-based revenue like never before?

Our Easy Digital Downloads Recurring Payments extension can help—and we’re excited to announce the latest version, Recurring Payments 2.12, is here! 🎉

Recurring Payments v2.12 is a powerful new update with reports that give you the clarity and confidence to make smarter business decisions, optimize your pricing strategies, and build a thriving subscription-based business.

Explore the exciting improvements to look forward to:

Introducing Revenue Breakdown Report 🔑

The new Revenue Breakdown Report paints a crystal-clear picture of your subscription-based sales, slicing and dicing your earnings into gross revenue for:

  • New sales
  • Renewals
  • Upgrades

No more digging through spreadsheets or puzzling over ambiguous metrics. Now, you can see exactly where your revenue flows, identify growth opportunities, and tackle customer churn head-on.

Plus, the filterable report data is presented in easy-to-understand tiles, graphs, and charts.

New Report Elements 📈

The report (Downloads » Reports) is packed with insightful visualizations to guide your strategy.

Intuitive tiles offer a quick snapshot of key metrics, including the gross revenue for each revenue type and a comparison to the previous period selected:

Easy Digital Downloads' Recurring Payments Revenue Breakdown Report snapshot.

In addition, stacked bar charts reveal the contribution of each revenue type to your overall success:

The Recurring Payments Revenue Breakdown Report bar chart.

You can also dive even deeper with separate pie charts showcasing the sales and revenue breakdown for each category during selected periods:

Revenue breakdown pie charts for EDD Recurring Payments.

Want to laser-focus on a specific product? If you sell multiple products, you can simply filter the report from the drop-down menu and see how subscriptions to that particular offering are performing:

The option to filter revenue breakdown report by product in Easy Digital Downloads.

Beyond the Revenue Spotlight ⚙

Recurring Payments 2.12 doesn’t stop there. We’ve also implemented:

  • Enhanced file download access authorization for subscriptions. Rest assured that only eligible customers can access their purchased files.
  • Performance optimization. Experience faster loading times and smoother navigation for an even more efficient workflow.
  • Boosted PHP compatibility. Enjoy seamless operation with the latest version, PHP 8.2.

Upgrade to Recurring Payments 2.12 Today 🏆

Ready to dive into the data and unlock the full potential of your recurring revenue? Update your Recurring Payments extension today and unleash the power of the new Revenue Breakdown Reports!

The newest version is available for update to all customers. If you already have a pass, log in to your account now and get started.

Don’t have a license key yet? You can purchase one today!

Any questions, concerns, or comments? Don’t hesitate to leave a comment below or get in touch with our support team directly through our support page.

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

The post NEW: Recurring Payments Update Adds Revenue Breakdown Report first appeared on Easy Digital Downloads.

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Ecommerce Website Costs & Pricing Breakdown https://easydigitaldownloads.com/blog/ecommerce-website-costs-guide-pricing-breakdown/ Wed, 17 Jan 2024 23:00:49 +0000 https://easydigitaldownloads.com/?p=1805202 Are you planning to build an online store but don't know how much it's going to cost you?

Use this comprehensive guide to eCommerce website costs to get a better idea of pricing breakdowns and what to expect to pay to start an online store with WordPress!

The post Ecommerce Website Costs & Pricing Breakdown first appeared on Easy Digital Downloads.

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Do you know what eCommerce website costs to expect when building an online store?

Before creating an eCommerce site, it’s important to know what expenses to budget for.

Fortunately—and especially if you’re using self-hosted WordPress as your Content Management System (CMS)—there are plenty of powerful yet affordable options for starting and managing an eCommerce website.

🔎 In this article, I’ll cover:

Overview of eCommerce Website Costs

Ecommerce website costs vary wildly, from a shoestring budget to a hefty investment. Whether you’re an established business owner or a new entrepreneur, there are solutions available to meet your eCommerce website pricing and online business needs. The key is understanding what your options are.

There is no one-size-fits-all answer to how much an eCommerce website costs. There are far too many variables at play. Therefore, the best approach to gauge the average cost and what you might expect to pay is to break it down by category.

Pricing Summary & Cost Estimate Breakdown

Before I get into the detailed guide of eCommerce website costs, it may help to understand the various pricing tiers and levels. Please note that:

  • Basic/Starter sites have simpler designs, fewer products, and basic functionality. Good for new eCommerce businesses.
  • Average/Medium stores have more advanced designs, larger product catalogs, and robust functionality. For established eCommerce businesses.
  • Large/Enterprise sites have complex designs, huge product selections, and extensive functionality. For major brands and retailers.

Costs scale with site complexity, traffic volumes, custom functionality, and marketing reach.

CategoryBasic/StarterAverage/MediumLarge/Enterprise
Web hosting$2-$10/mo$20-$75/mo$100-$300+ per month
eCommerce platform/software$0-$100/yr$200-$600/yr$1,000+/yr
Custom web design & development$1,000-$5,000$5,000-$15,000+$15,000-$100,000+
Premium themes & plugins$50-$200/yr$200-$500/yr$500-$2,500/yr
Website maintenance$50-$150/mo$150-$500/mo$500-$2,500/mo
Digital marketing$300-$1,000/mo$1,000-$5,000/mo$5,000-$15,000/mo

This guide will explore the various pathways, offering a guide to costs involved in the essential—and some optional—aspects of launching and managing your eCommerce store.

Domain Name

Your domain name is your online address that tells customers where to find you. Naturally, you’ll want to opt for something memorable, relevant to your brand, and easy to spell. But the more ‘common’ the URL, the higher the competition and, in turn, the price.

Costs typically range from $10 to $30 per year, depending on the extension (.com, .net, .shop, etc.). Some popular great domain registrars include Namecheap, GoDaddy, and Domain.com.

However, many hosting providers include domain registration as part of their services.

💰 Domain name average cost: ~$10-$30/year

Web Hosting

Think of web hosting as the land your website sits on. It stores your content and ensures it’s accessible to the online world. Hosting plans come in various flavors, with prices ranging from $5 to $250+ per month.

Choosing the right hosting plan, and how much you’ll pay for that plan, depends on a few factors, including traffic volume and storage space. Shared hosting is sufficient for low-traffic websites, whereas VPS and dedicated hosting offer better performance and security.

I don’t think most startups and medium-sized businesses can go wrong with managed hosting.

The SiteGround EDD Managed WordPress Hosting website.

Some hosts offer additional features like domain registration, email hosting, SSL certificates, and website backups. For instance, SiteGround’s Managed Hosting plans start at $2.99 per month and include free SSL certificates and domains for new users.

Learn more about WordPress hosting for eCommerce.

💰Website hosting average cost: ~$3-18/month

eCommerce Platform & Plugin

One of the most essential factors to consider when estimating the cost of an eCommerce website is the eCommerce software or platform you use to power it. There are Software-as-a-Service (SaaS) platforms like Shopify, Squarespace, and Wix.

Each platform has different pricing tiers with varying features and functionalities. On average, you can expect to pay around $50 per month. However, their transaction fees can eat into your profits and they tend to be limiting in terms of customization. Magento, BigCommerce and other alternative platforms are geared toward larger, high-volume websites with complex needs. As such, they tend to be more expensive.

In my experience, the most cost-efficient way to start an eCommerce website is with WordPress. The beginner-friendly, versatile, open-source solution is free to download and use. Learn more about the pros and cons of using WordPress for eCommerce.

💰Self-hosted WordPress installation: $0

WordPress eCommerce Plugin

Because WordPress doesn’t come with shopping cart functionality out of the box, you’ll need an eCommerce plugin. The best option depends on the type of products you sell. Two of the most popular options include Easy Digital Downloads (EDD) and WooCommerce:

The Easy Digital Downloads website for creating a digital download store.

If you sell digital products like eBooks, software, or online courses, EDD is your golden ticket. This WordPress plugin makes selling, delivering, and managing digital products seamless and secure.

The Lite version is packed with powerful eCommerce features. This includes checkout and product pages, customer and order management, discount codes, and so much more.

For EDD Pro, pricing plans start at $199 per year and include an impressive and expansive library of premium extensions to elevate your eCommerce business, enhance the user experience, and drive conversions.

Learn more about Easy Digital Downloads Free vs Pro.

If you sell physical products, the best option is WooCommerce. This free WordPress plugin lets you transform your existing website into an online store. While you’ll need to pay for premium templates and plugins, it can still be a more cost-effective choice than SaaS and other eCommerce platform alternatives.

💰WordPress eCommerce plugin: ~$0-$200+/year

eCommerce Web Design & Development

Another factor to consider for your total cost estimate is eCommerce website design and web development costs. Pricing for these can vary widely depending on a handful of factors.

For instance, the cost of building a custom eCommerce site in-house is generally much cheaper than outsourcing it to a development company.

Hiring a professional designer or development agency can help elevate your website’s look and allow you to add custom features and functionality you may not otherwise be able to.

Custom development and custom design costs can range from a few hundred dollars to tens of thousands. It all depends on your needs and the complexity of your custom website project.

To get a sense of what to expect for your eCommerce website costs, consider using a cost calculator:

A website tool for estimating your eCommerce website costs.

A professional design can attract customers, but it’s not crucial for success. The most important elements of UX design are an intuitive user interface, easy navigation, and optimized checkout and product pages.

Most small businesses can save money in the long run by making investments in tools, apps, and solutions designed to simplify the website-building experience.

This is especially true if you’re using WordPress and eCommerce solutions like Easy Digital Downloads or WooCommerce. They integrate seamlessly with website builders, themes, and other add-ons to make designing, customizing, and optimizing an online store easy and affordable.

💰Web design & development cost: ~$250-$2,500

Website Maintenance

In addition to the upfront eCommerce website development costs, you may face additional costs associated with ongoing website maintenance. Depending on your technical know-how and the size and scale of your business, you may need to dedicate an expert or service to ensure back-end operations are properly secured, maintained, and functioning optimally.

The overall cost of this depends on several factors.

  • Small, simple WordPress websites can require minimal or even no monthly maintenance fees. Basic tasks like WordPress updates, plugin/theme updates, and security monitoring can be handled for free or for around $0-$40/month.
  • Growing eCommerce sites with consistent traffic increases can expect to pay anywhere between $50-$200/month for maintenance.
  • Large, complex eCommerce sites come with hefty maintenance needs. Payment processing, data security, high traffic management, and constant feature updates often necessitate professional services, pushing monthly fees to $500-$2,000 or even more.

For WordPress, consider managed hosting, which often includes basic maintenance in the package. Keep plugins, themes, and WordPress itself updated to avoid security vulnerabilities. Always back up your site regularly to prevent data loss during emergencies. Finally, utilize tools to monitor performance and identify issues early on.

💰Website maintenance average cost: $50-$250/month

Payment Processing Costs

When running an eCommerce website, one of your essential business needs is the ability to accept online transactions via debit and credit cards, digital wallets, etc.

For that, you’ll need to use a payment gateway like Stripe or PayPal—both available with Easy Digital Downloads and WooCommerce.

Most payment processors charge per-transaction fees (i.e., 2.9% + $0.30) in the US. Fees may vary depending on your country, your chosen gateway, and your eCommerce plugin and plan.

For instance, EDD’s Stripe Pro gateway eliminates those additional transaction fees.

(Optional) Digital Marketing & Advertising

Driving traffic to your store is crucial. There are a handful of digital marketing strategies and channels you can incorporate to reach your target audience. Businesses with larger budgets can invest in paid advertising. Other important and cost-effective options include Search Engine Optimization (SEO), social media marketing, and email marketing.

While professional copywriting and advertising services can help boost your search visibility, there are also plenty of affordable and robust tools that can help you streamline and simplify your eCommerce optimization and promotion.

For example, AIOSEO is an SEO plugin that lets you easily optimize your site content for search engines and target keywords:

The AIOSEO WordPress plugin website.

Some of my other favorites include:

  • WPForms: A robust form builder plugin
  • OptinMonster: The leading conversion optimization tool for WordPress
  • SeedProd: A drag-and-drop page builder for high-converting pages
  • MonsterInsights: A Google Analytics plugin to track website performance & traffic

This is another reason I recommend using Easy Digital Downloads: In addition to built-in features for email marketing and eCommerce automation, it integrates with a wide range of extensions and tools. That includes the ones listed above, as well as MailChimp, ConvertKit, Zapier, and so many more.

Be prepared to spend anywhere from a few hundred to thousands of dollars per month on marketing, depending on your chosen strategies and tools.

💰Digital advertising average cost: ~$200-$2,000/month

Tips for Optimizing eCommerce Website Costs

Start small and scale gradually. Don’t rush into a high-cost platform or extensive features before you need them. Begin with a basic plan and add features as your business grows.

Use free resources & open-source tools. Don’t underestimate the power of free resources like WordPress themes and open-source plugins. They can offer excellent functionality without breaking the bank.

Depending on your chosen platform and your specific needs, you may need to purchase additional plugins or extensions for more advanced features. While certainly helpful, they may not be necessary. Learn more about the best plugins for eCommerce sites.

Stay on top of your security & maintenance. Protecting your customer data is paramount. Invest in website security badges, use strong passwords, and ensure your store complies with data privacy regulations like GDPR. Keep your software and plugins updated. Consider additional security measures like firewalls and malware scanning if needed.

Track your expenses. Regularly review your website-related expenses and identify areas where you can cut costs or optimize your spending.

FAQs About eCommerce Website Costs

Let’s wrap up with some frequently asked questions.

How can I start a low cost eCommerce website?

The cheapest way is to use a free platform like WordPress with Easy Digital Downloads or WooCommerce, then leverage free themes and plugins. You can always upgrade to paid solutions as needed.

Is it possible to start an eCommerce website for free?

Technically, yes. Platforms like Wix and Square offer free tiers with basic eCommerce functionality. However, features are limited, and transactions likely incur fees. For a fully functional store with WordPress, expect some costs related to hosting, domain name, or premium features. You can use free eCommerce plugins like Easy Digital Downloads or WooCommerce.

How much does it cost to build an eCommerce site?

The average price and eCommerce website costs vary widely. DIY options are free-$100. Hiring developers can cost $5,000-$20,000+.

Start Your eCommerce Website Today

Building a successful eCommerce website is a journey, not a destination. By understanding the costs involved, making informed decisions, and continually optimizing your approach, you can navigate the financial landscape and build a successful online store that thrives.

Ready to start building an online store today? Get started with Easy Digital Downloads:

What’s next? Learn how to create a website to sell digital products!

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

The post Ecommerce Website Costs & Pricing Breakdown first appeared on Easy Digital Downloads.

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Best WordPress Hosting for eCommerce Sites https://easydigitaldownloads.com/blog/best-wordpress-hosting-for-ecommerce-sites/ Tue, 16 Jan 2024 17:56:38 +0000 https://easydigitaldownloads.com/?p=1805007 Looking for the best WordPress hosting for eCommerce sites?

Use this guide to learn about the key factors to consider in a WordPress hosting provider, as well as the best hosting solution options for eCommerce sites!

The post Best WordPress Hosting for eCommerce Sites first appeared on Easy Digital Downloads.

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Are you looking for the best WordPress hosting for eCommerce?

Your hosting service is an investment in your eCommerce success and can make or break the customer experience. So it’s important to choose wisely.

🔎 In this article, I’ll cover:

Importance of eCommerce Hosting

There are many advantages to using WordPress as your Content Management System (CMS)— which is why more than 43% of all websites are powered by it. WordPress users range from beginner bloggers to seasoned eCommerce website owners. It’s flexible, versatile, and highly scalable.

However, the importance of choosing the right hosting platform for your WordPress site can’t be understated.

A good hosting company is like a dedicated store manager, ensuring everything runs smoothly. Slow loading times, frequent downtimes, and security breaches can drive customers away faster than a grumpy cashier.

On the other hand, a solid web hosting provider can improve your Search Engine Optimization (SEO) rankings, user experience, security, and more.

But with so many hosting companies and hosting packages to choose from, deciding which one is the best for your specific needs can be challenging.

Types of WordPress Hosting for eCommerce

Before you begin exploring the various hosting options, it helps to understand the different types of WordPress hosting that are available.

Here’s a breakdown of different types and their pros/cons to help you choose:

  • Shared hosting plans are the most affordable option. But your resources are shared with other websites, potentially impacting performance. It can be an excellent option for small or low-traffic stores.
  • Virtual Private Server or VPS hosting plans offer more resources and control than shared hosting but are still managed by the provider. While these plans are generally scalable and suitable for medium-traffic stores, they require more technical knowledge and are less user-friendly than managed options.
  • Managed WordPress hosting offers the ultimate hands-off solution. With a managed WordPress hosting account, the provider handles all server maintenance and optimization. This includes automatic updates and basic security features. While it’s more expensive than shared hosting, you can expect faster loading times and better overall performance.
  • Dedicated hosting is the most powerful and expensive option, giving you the most resources and control over the server environment. Most small businesses don’t require a dedicated server as they’re geared primarily toward high-traffic stores with high-security needs.

What to Look for in Hosting Solutions

There’s no one-size-fits-all hosting solution for WordPress eCommerce sites. Here are some factors to consider when looking for the best WordPress hosting service for your eCommerce site.

  • Store size & traffic volume: Choose a plan with enough resources and scalability to handle your expected traffic. While it may not be a major concern now, eventually you may want to upgrade to a plan with unlimited bandwidth and global data centers.
  • Budget: Hosting costs vary widely. In addition to the plan itself, consider the potential additional expenses for premium add-ons, templates, or other functionality. Many reputable hosting companies offer a 30-day money-back guarantee.
  • Website performance requirements: eCommerce websites often have complex needs. It’s important to ensure your provider can guarantee optimal performance with fast loading times, high uptime guarantees, and built-in caching mechanisms.
  • Technical skills: Choose a website hosting option that matches your comfort level with website management and maintenance. For example, many WordPress hosting plans offer one-click installations and beginner-friendly control panels.
  • Security: Strong security features like DDoS protection and SSL certificates are critical to protect your customers’ data and your business.
  • Support: Consider the amount of customer support included with each plan, as well as the online documentation and tutorials that are available. Research hosting reviews to see what other users have said about the hosting company’s support.

By considering these factors and weighing the pros and cons of different hosting types, you can choose the best option for your specific WordPress eCommerce site.

Best WordPress Hosting for eCommerce

Now that you understand the importance of choosing reliable web hosting services for your WordPress site, it’s time to explore some of the top options. Below are some of the best WordPress hosting providers to consider for your online store.

Best Web Hosts for eCommerce Sites (Compared)

Web Hosting CompanyWordPress PricingBest For
SiteGround$2.99 – $7.99/moGrowing stores, serious about performance & security; Easy Digital Downloads users
Bluehost$1.99 – $8.99/moBudget-conscious startups, smaller stores transitioning to managed hosting
WP Engine$13 – $600/moHigh-volume stores, demanding performance & scalability
DreamHost$4.95 – $79.95/moBudget-conscious businesses, multi-site owners considering managed hosting
Hostinger$2.49 – $8.99/moAbsolute beginners, startups on a tight budget

1. SiteGround

The SiteGround EDD Managed WordPress Hosting for eCommerce.

If you’re interested in managed WordPress hosting for eCommerce, I highly recommend SiteGround. SiteGround has earned official recognition from WordPress.org for its optimized platform and specialized tools for WordPress. Each plan includes fast loading times, excellent customer support, and built-in security features.

It’s particularly useful if you plan to power your eCommerce store with Easy Digital Downloads to sell digital products and downloads. SiteGround’s hosting infrastructure is fully compatible with EDD requirements, ensuring smooth operation.

SiteGround’s Managed EDD hosting plans include:

  • One-click WordPress + Easy Digital Downloads installs
  • Free SSL certificates
  • Pre-configured setup wizard
  • Reliable uptime
  • SSD storage and Google Cloud server
  • Built-in SuperCacher for lightning-fast loading times
  • Managed security with PCI compliance & daily backup
  • 24/7 expert support with EDD knowledge
  • User-friendly custom control panel
  • Web Application Firewalls (WAFs) & DDoS protection

Additionally, SiteGround offers dedicated WooCommerce hosting plans with optimized settings and pre-installed plugins to enhance your online store performance.

Pricing: Managed WordPress hosting plans at SiteGround start at $2.99 per month.

2. Bluehost

Bluehost website for WordPress hosting for eCommerce sites.

Another highly rated web hosting provider to consider for your WordPress website is Bluehost. With reliable and affordable hosting plans, easy-to-use tools, and 24/7 customer support, it’s a hassle-free option that can be suitable for a wide variety of online businesses.

Similar to SiteGround, Bluehost is also officially recommended by WordPress.org. You can find specialized WordPress and WooCommerce hosting options, options ranging from shared hosting for beginners to dedicated servers for high-traffic websites.

Most Bluehost plans include:

  • Free domain name registration
  • Let’s Encrypt SSL certificates
  • One-click WordPress installations
  • Built-in marketing tools & SEO features
  • Automatic WordPress core & plugin updates
  • Plans with unlimited storage & bandwidth
  • User-friendly interface & cPanel
  • Automatic updates & pre-installed WordPress plugins
  • 24/7 customer support team available via phone, live chat, & email

Pricing: Bluehost plans start at $1.99 per month.

3. WPEngine

The WP Engine hosting website.

WPEngine is a top-notch managed WordPress hosting provider specializing in high-performance hosting for demanding websites and online stores.

It leverages Google Cloud Platform infrastructure and its EverCache technology to deliver blazing-fast loading times crucial for eCommerce success. Its built-in security features and automatic scaling ensure your website remains secure and can handle sudden traffic spikes without downtime.

WPEngine focuses on managed WordPress hosting, offering various plans to cater to different website sizes and traffic volumes. It takes care of all WordPress updates, security, and server management, freeing you to focus on your business. You can also enjoy 24/7 expert support from WordPress specialists, ensuring quick and knowledgeable assistance.

WPEngine key features include:

  • Hosting plans suitable for startups to enterprise-grade performance
  • Easy Digital Downloads & WooCommerce integration
  • eCommerce optimization, features & performance monitoring
  • Automated backups, security audits & malware scanning
  • GlobalCDN
  • High-performance infrastructure for global reach
  • Marketing tools integration (Mailchimp, ActiveCampaign, etc.)

Pricing: WPEngine pricing starts at $13 per month.

4. DreamHost

DreamHost, one of the best eCommerce WordPress hosts.

DreamHost is a well-established web hosting provider offering a diverse range of services, from shared hosting for beginners to managed WordPress hosting for serious online businesses.

With over 20 years in the industry and an official WordPress.org-approved seal, DreamHost boasts extensive experience and expertise in hosting WordPress websites. DreamHost provides optimized servers and dedicated tools for both WordPress and WooCommerce, ensuring smooth performance and ease of use.

Its options include shared, VPS, cloud, and dedicated hosting. DreamPress is its managed WordPress hosting service, which is optimized for WordPress sites and online stores.

DreamHost key features include:

  • 100% uptime guarantee
  • Free SSL certificates
  • Automatic backups
  • Spam protection
  • User-friendly custom control for website management
  • DreamPress managed WordPress hosting
  • Updated PHP versions
  • Staging environments
  • Dedicated WordPress & WooCommerce support
  • One-click installation & pre-configured settings
  • Easy Digital Downloads integration
  • Ecommerce marketing tools & add-on services for email accounts
  • 24/7 support
  • Free Cloudflare CDN

Cost-effective option for multiple websites, automatic updates, basic security features, CDN for improved speed, managed hosting upgrade path.

Pricing: DreamHost’s basic WordPress hosting plans start at $4.95 per month, with managed hosting plans starting at $16.95 per month.

5. Hostinger

The Hostinger website.

Rounding out our list of best WordPress hosting for eCommerce is Hostinger. This rapidly growing web hosting provider is known for its exceptional performance, comprehensive features, and affordable pricing.

Officially recommended by WordPress.org, Hostinger offers optimized servers and dedicated WordPress tools for seamless performance and ease of use. With its LiteSpeed Web Server and LiteSpeed Cache, Hostinger delivers exceptional site speeds crucial for eCommerce success.

Hostinger is a compelling choice for WordPress and eCommerce hosting, especially for budget-conscious users. It caters to a variety of hosting requirements, from shared to cloud hosting. Its powerful features, strong performance, and user-friendly platform make it a great fit for Easy Digital Downloads and WooCommerce stores.

Some of its notable features include:

  • 99.9% uptime guarantees to minimize downtime
  • Automatic backups, DDoS protection, SSL certificates & other security features
  • Intuitive, user-friendly hPanel interface & website builder
  • Free built-in Cloudflare Content Delivery Network (CDN)
  • Integration with Easy Digital Downloads & WooCommerce
  • One-click installations & pre-configured settings
  • Free domain name
  • 24/7 support

Pricing: Hostinger pricing starts at $2.49 per month.

💡 To learn more about these hosting providers, or additional options such as GoDaddy, HostGator, and InMotionHosting, check out WPBeginner’s guide on WordPress hosting.

Final Verdict: Best eCommerce Hosting

SiteGround, Bluehost, and WP Engine offer more robust hosting solutions optimized for WordPress and eCommerce sites, including features like staging environments, dedicated IPs, and managed hosting. They have higher pricing tiers.

DreamHost and Hostinger offer more basic shared hosting plans but at lower price points. Their features are still solid but not tailored for eCommerce.

For a balanced option, SiteGround GrowBig offers a nice middle ground with optimized WordPress hosting and competitive pricing.

FAQs on WordPress Hosting for eCommerce

Let’s wrap up with some frequently asked questions about web hosting for eCommerce sites.

What features should I look for in a WordPress host?

Prioritize performance and security with fast loading times, uptime guarantees, and SSL certificates. Don’t forget eCommerce-specific features like WooCommerce or Easy Digital Downloads integrations and marketing tools to boost your online store. Choose a scalable and reliable host that grows with your business and keeps your customers protected.

How much is WordPress hosting for eCommerce?

Prices vary depending on your needs and chosen provider. Shared hosting can be as low as $5/month, while managed plans can reach $300+/month.

Do WordPress.com & WordPress.org both require hosting?

WordPress.com handles all hosting for you, meaning you don’t need to find a separate provider. Compared to the self-hosted WordPress.org option, WordPress.com gives you less control over customization, WordPress themes and plugins, and monetization. With WordPress.org, you’ll need to choose a hosting provider and manage the setup yourself.

Get WordPress Hosting for eCommerce

Overall, SiteGround is the best choice for powering WordPress eCommerce sites, especially EDD stores. Its focus on performance, security, and ease of use makes it a reliable and user-friendly platform for your online business.

Choose your plan to get started within minutes!

Already have eCommerce hosting but still need to start your online store? Grab an Easy Digital Downloads pass today:

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

The post Best WordPress Hosting for eCommerce Sites first appeared on Easy Digital Downloads.

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5 Best Online Store Builders for WordPress https://easydigitaldownloads.com/blog/best-online-store-builders-for-wordpress/ Wed, 10 Jan 2024 16:52:39 +0000 https://easydigitaldownloads.com/?p=1804839 Unsure which online store builder to pair with your WordPress site?

Dive into this ultimate guide comparing top contenders like Easy Digital Downloads, BigCommerce, and more!

Find the perfect platform to launch your eCommerce website.

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Are you looking for the best online store builders for a WordPress site?

Whether you’re a seasoned creator or a new entrepreneur looking to make money online, establishing a captivating online store is the key to unlocking your eCommerce dreams.

Navigating the vast landscape of eCommerce platforms and website builders can feel overwhelming. But this beginner-friendly guide will help you choose the best website builder for your specific needs.

🔎 In this article, I’ll cover:

Why Build Online Stores With WordPress?

WordPress is a powerful, flexible, and incredibly popular Content Management System (CMS) that is ideal for website building. It offers tons of customization options and tools that give you complete control over the site.

Its clean code and strong plugin ecosystem give your store a natural Search Engine Optimization (SEO) advantage, boosting organic traffic and driving curious shoppers to your doorstep.

Compared to other eCommerce platforms, WordPress is incredibly cost-effective. Forget hefty platform fees or locked-in contracts. WordPress is open-source and self-hosted, meaning you only pay for your domain name, web hosting, and any premium templates or plugins you choose.

Learn more about eCommerce website costs.

It’s also user-friendly without a steep learning curve. WordPress has an expansive, active, and engaged community, filled with experts, business owners, and developers offering insights, tips, and tutorials.

Benefits of WordPress Online Store Builders

While WordPress is ideal for creating an eCommerce site, it doesn’t come with the functionality by default. That’s where online store builders come in.

These plugins or platforms provide you with the eCommerce features and tools needed to transform your WordPress website into an intuitive storefront. They’re a great solution for small businesses looking to increase their scalability and grow their online presence.

Online store builders can help you:

  • Create & manage your website design, without any coding knowledge
  • Integrate payment gateways like Stripe & PayPal to accept credit cards & other payment options
  • Deliver a smooth user experience and checkout process for your shoppers
  • Order & inventory management
  • Showcase products with detailed product descriptions & images
  • Integrate with social media, digital, email marketing, & SEO tools

Before you decide which site builder to use for your eCommerce business, it helps to know what factors to consider and compare.

What to Look for in Online Store Builders

When looking for the best online store builders, consider a handful of factors.

First, your technical skills. It’s important to consider ease of use in online store builders as some platforms are more user-friendly than others. Drag-and-drop editors that make it easy to add products, customize your store designs, manage orders, etc.

Another factor to consider is the type of products you sell. Some platforms are better suited for specific product types. Not only can this influence the best eCommerce website builders for your business, but also which plans include the marketing tools, integrations, and add-ons necessary for your operation.

Costs vary depending on the platform and features you need. Many online store builders offer free and paid plans. I recommend choosing a platform that can scale with your business. You can typically start with the free plan, and then upgrade to one of the pricing plans for more advanced features.

Also, consider potential costs outside of the builder itself. For instance, even if you decide to use a free website builder, there may be transaction fees or other expenses associated with the payment gateway provider.

Finally, determine how much customer support you’ll need (if any). The level and type of support provided may vary depending on whether you have a basic or business plan.

5 Best Online Store Builders for WordPress

There are two main types of eCommerce platforms: hosted and self-hosted. In the following section, I’ll be focusing on self-hosted solutions made for WordPress users.

Later in the post, I’ll touch on some hosted solutions, like Shopify and Wix.

Online Store BuilderFree planStarting PriceBest For
Easy Digital Downloads
✅
$199/yrDigital products & downloads
WooCommerce
✅
VariesPhysical products
BigCommerce
✖
$39/moHigh-volume stores with large product catalogs & complex needs
MemberPress
✖
$179.50/yrMembership sites & online courses
Ecwid
✅
$19/moMobile & on-the-go storefronts

1. Easy Digital Downloads (EDD)

Easy Digital Downloads - one of the best online store builders for WordPress.

If you sell digital products and downloads, the best online store builder is Easy Digital Downloads (EDD).

This is the best WordPress plugin for selling digital products like eBooks, software, music, etc. It seamlessly integrates with WordPress and provides an Onboarding Wizard that makes setting up your digital download store a breeze.

Simply install the plugin, create your products, define prices and delivery methods (like automatic download link generation), and start selling.

Built with digital products in mind, EDD offers features like variable pricing, discount codes, recurring payments, software licensing, and file access restrictions. Add buy buttons, manage downloads, and track revenue with its intuitive interface.

Another benefit of Easy Digital Downloads is its impressive collection of eCommerce tools. Its thriving ecosystem of free and paid extensions expands EDD’s eCommerce functionality, allowing you to implement email marketing, subscriptions, advanced analytics, custom gateways, and more.

🔑 Key Features

  • Unlimited products
  • Full shopping cart system
  • Multiple payment options, including Stripe, PayPal, Apple/Google Pay, & more
  • Integration with popular marketing tools like Google Analytics
  • Extensive library of add-ons to cater to specific needs
  • Discount codes
  • Compatible with tons of website templates and eCommerce-specific themes

Pricing: There is a free Lite version of EDD available. Premium plans start at $199 per year. Each plan scales with features, catering to solopreneurs and growing businesses alike. Learn more about EDD Free vs Pro.

2. WooCommerce

The WooCommerce plugin logo

Where Easy Digital Downloads is best for selling digital goods, WooCommerce is better suited for physical products.

As one of the most popular online store builders for WordPress, WooCommerce can transform your website into a fully-fledged eCommerce platform. Similar to EDD, you install the plugin, choose a theme, set up products, shipping, and payments, and watch your virtual store materialize. It comes with plenty of web design options and widgets.

Its extensible ecosystem of themes and extensions lets you customize every aspect of your store, integrate marketing tools, manage inventory, and even build marketplaces.

WooCommerce boasts a massive user base and vibrant community. Access extensive documentation, forum assistance, and dedicated developers for troubleshooting and customization.

🔑 Key Features

  • Physical & digital products
  • Tons of themes & extensions
  • Analytics
  • Multiple payment gateways
  • Full shopping cart
  • Order & inventory management

Pricing: WooCommerce is free to use, but hosting, themes, and extensions can incur additional costs. Expect to spend anywhere from $100 to $1,000 per year, depending on your needs and desired features.

3. BigCommerce

The BigCommerce website.

Another one of the best online store builders to consider is BigCommerce.

Catered toward established businesses with large product catalogs and high volumes of traffic, this hosted platform lets you rent your online storefront space. It eliminates the technical headaches of self-hosting while offering exceptional security, reliability, and scalability.

You sign up for BigCommerce, customize your storefront using their themes and tools, set up products, and manage your store through their secure dashboard. It’s a solution that exists outside the WordPress sphere intended for sites that need a powerful hosting infrastructure even with thousands of products and orders.

However, it’s worth noting that BigCommerce tends to offer less flexibility and customization options than the first two online store builders in this list. There are limited themes and monthly fees.

🔑 Key Features

  • Hosted solution
  • Built-in CRM & SEO tools
  • Abandoned cart recovery
  • B2B functionalities
  • Sophisticated product variations management
  • Mobile-responsive themes & templates

Pricing: BigCommerce pricing starts at $39 per month, scaling up with features and store size. While pricier than WordPress options, it’s a complete package for serious online businesses.

4. MemberPress

The MemberPress WordPress plugin website.

MemberPress is a powerful plugin that transforms your site into membership sites and subscription-based models. You can use it to create and sell exclusive content, courses, communities, and offer tiered access levels.

Content restriction tools, course creation features, user management, and integrations with learning management systems empower you to monetize your expertise, cultivate loyal communities, and build a thriving knowledge empire.

🔑 Key Features

  • Membership-focused content
  • Exclusive, paid content
  • Drip content
  • Access control & user management
  • Content creation & protection tools
  • Online courses & LMS
  • Payment & plugin integrations
  • Recurring payments

Pricing: MemberPress pricing starts at $179.50 per year for their Basic plan, increasing with features and site licenses.

5. Ecwid Ecommerce Shopping Cart

The Ecwid website.

Rounding out our list of best online store builders is Ecwid Ecommerce Shopping Cart.

Ecwid fills a unique niche as a fully hosted eCommerce platform seamlessly integrated with existing websites. Whether you use WordPress, Wix, Squarespace, or another platform, Ecwid adds powerful eCommerce capabilities without extensive configuration.

After you sign up for Ecwid, you connect it to your existing website, customize your storefront using their themes and tools, and manage products and orders through their secure dashboard.

Ecwid effortlessly embeds into your existing website, regardless of the platform. Maintain your original look and feel while adding comprehensive online store functionality. It’s a freemium plugin with a user-friendly interface, minimal setup, and drag-and-drop builder.

🔑 Key Features

  • Easy integration
  • Storefront optimized for mobile devices
  • Marketing & SEO tools
  • Drag-and-drop editor
  • SaaS platform
  • Compatible with most themes
  • Google Ads configuration

Pricing: Ecwid offers a free plan with limited features. Paid plans start at $15 per month and scale with sales volume and features.

Other Online Store Builders

As I mentioned earlier, most of the online builders discussed above are self-hosted solutions. But there are also hosted options to explore if you don’t have/want a WordPress site.

Note that these options tend to be limited in terms of customization and advanced eCommerce features. You also typically have to pay monthly fees, as well as other costs for custom domains, increased bandwidth, etc.

  • Shopify: All-in-one platform for businesses prioritizing ease of use and scalability
  • Squarespace: Known for its beautiful pre-designed templates and focus on aesthetics
  • Wix: Easy-to-use drag-and-drop builder, suitable for those with limited technical skills
  • GoDaddy Website Builder: Offers basic SEO features & integrates with SEO guidance tools

FAQs About Online Store Builders

Let’s wrap up with some frequently asked questions about eCommerce website builders and online store builders.

What is the best eCommerce website builder?

WordPress offers a vast array of online store builders to cater to diverse needs and skill levels. WooCommerce is ideal for selling physical goods whereas Easy Digital Downloads is the best solution for digital selling. If you’re looking for something more niche, like coaching or membership services, MemberPress is worth checking out.

What are the best free online store builders?

Easy Digital Downloads and WooCommerce are the best free online store builders for WordPress.

Can I use multiple online store builders?

Technically, yes. However, I don’t necessarily recommend it. It’s better to find an all-in-one solution for your specific needs.

Get the Best eCommerce Site Builder

Remember, the best online store builder depends on your unique needs and goals. By carefully comparing your needs and priorities with the strengths of each platform, you can confidently choose the right online store builder and launch your WordPress eCommerce venture in no time.

If you’re planning to sell digital products and downloadable files, download Easy Digital Downloads to get your store up within minutes:

What’s next? Learn how to make digital passive income selling online.

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

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14 Top E-Commerce Trends for 2025 & Beyond https://easydigitaldownloads.com/blog/top-e-commerce-trends-to-expect/ Thu, 21 Dec 2023 20:48:17 +0000 https://easydigitaldownloads.com/?p=1804382 Ready to dominate the future of e-commerce?
Dive into the top e-commerce trends for 2025, from AI-powered personalization to shoppable social media and immersive AR experiences.

Discover how these innovations will transform the way you connect with customers and drive sales.

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Are you preparing your online business for the top e-commerce trends for 2025?

The digital and e-commerce landscape is constantly evolving. Therefore, it’s crucial to stay ahead of the curve. As we step into 2025, several new trends are set to shape the e-commerce industry in the coming year and beyond.

By understanding and embracing these trends, you can enhance your digital marketing efforts, improve customer experiences, and drive sales.

🔎 In this article, I’ll cover:

Staying current with trends isn’t just a good idea; it’s crucial for survival and growth. Let’s look at some of the biggest reasons to adopt e-commerce trends for 2025.

  • Gain a competitive advantage. By adopting new trends before your competitors, you’ll offer a fresh and differentiated customer experience that sets you apart, attracts attention, and fosters brand loyalty.
  • Enhance the customer experience. Customers today are tech-savvy and expect seamless, personalized experiences. In fact, research found that 65% of shoppers expect online retailers and businesses to adapt to their changing needs and preferences.
  • Increase reach and visibility. New trends often involve emerging platforms and technologies. By staying at the forefront of e-commerce, you’ll gain visibility, attract attention, and boost brand awareness.

Remember that trends aren’t simply fads. Rather, They represent advancements and shifts in consumer behavior that shape the future of e-commerce. Therefore, staying informed and proactively adopting relevant trends can unlock new opportunities, build a competitive edge, and thrive in the world of e-commerce.

Ready to get into it? In the following sections, I’ll discuss some of the biggest e-commerce industry trends for 2025 that you can expect to see and prepare for. I’ll also explain the importance of these trends and provide some ways you can apply them to your own business.

1. Personalized Shopping Experiences

Personalization—the practice of tailoring marketing messages and experiences to individual customers—has been a buzzword in marketing for years. But it’s only now that technology is making it truly possible to deliver personalized experiences at scale.

In 2025, expect to see even more personalized marketing campaigns, product recommendations, and e-commerce site experiences. This requires businesses to collect and analyze more customer data. But the rewards will be worth it.

For instance, personalized product recommendations can help shoppers find the products they are most interested in. Also, tailored email marketing campaigns can drive more engagement and conversions.

Aim to ensure every interaction along the customer journey feels uniquely crafted. This applies to both existing and potential customers and omnichannel experiences across in-store and online channels.

2. Artificial Intelligence (AI)

AI is already having a major impact on digital marketing. Its role is only going to grow. AI can be used throughout a range of touchpoints along the online shopping journey.

You can leverage it to automate e-commerce marketing tasks, such as campaign creation and management, and personalize customer experiences. AI algorithms analyze vast amounts of data, including customer demographics, purchase history, and website behavior, to identify patterns and make intelligent decisions.

Also, predictive analytics and machine learning algorithms can anticipate consumer needs and optimize product listings and pricing.

Automation and AI-powered chatbots are increasingly prominent top e-commerce trends for 2025 and beyond. They can provide 24/7 customer service, understand customer inquiries, and provide relevant responses.

Example of a website using an AI-powered chatbot which is an emerging e-commerce trend for 2025.

Chatbots also integrate with customer service databases to access order information and resolve issues. For example, A chatbot might assist a customer in tracking an order, checking product availability, or initiating a return process. This provides efficient customer support, reduces response times, and enhances the overall shopping experience.

Another essential aspect of e-commerce trends to expect is voice search and image search optimization.

Voice search is the use of voice commands and speak-to-text technology to search the internet. It’s a more natural and convenient way to search for information.

An example of voice search, one of the top e-commerce trends for 2025.

According to Statista, voice-assistant users reached over 150 million users in the U.S. alone!

Make sure your website is optimized for voice search by using natural language keywords and structured data markup. Consider creating voice-activated product demos and customer support chatbots.

Image search is also becoming more prevalent. It allows users to search for products or other items by uploading an image or using a visual description.

An online shopper might use image search to find a product similar to one they’ve seen in a magazine. Meanwhile, a voice assistant can be used to search for recipes or product reviews without typing.

4. Augmented Reality (AR) & Virtual Reality (VR)

Augmented reality (AR) and virtual reality (VR) are still in their early stages. But they have the potential to revolutionize e-commerce.

AR is a technology that superimposes a computer-generated image on a user’s view of the real world. VR technology immerses a user in a simulated environment, typically through a headset or other device.

Examples of IKEA's virtual reality showrooms for e-commerce.

For example, AR can be used to allow customers to try on products virtually. VR can be used to allow customers to explore stores in a 3D environment that mimics walking around the physical store.

5. Social Commerce

Social selling is booming. More businesses are making their products available for purchase on social media platforms like Instagram and TikTok.

Social commerce refers to the seamless integration of shopping experiences into social media platforms. Customers can browse products, view product reviews, and checkout directly within their social media feeds without leaving the platform.

An Instagram user might discover a new product through a shoppable post, read reviews in the comments section, and purchase the product without leaving the Instagram app.

Perhaps you’re not ready to switch from primary e-commerce platforms like your website to social channels. That’s okay. After all, a research study found that 53% of shoppers are finding it increasingly difficult to trust products sold through social media.

However, you can (and should) use social media to grow brand awareness, engage with your customers, and build relationships.

A WordPress plugin like Smash Balloon makes it easy to aggregate and integrate your social feeds on your e-commerce site:

The Smash Balloon WordPress plugin website for social media marketing.

Additionally, direct messages (DMs) on platforms like Instagram, Facebook Messenger, and X/Twitter are increasingly being used for customer service interactions. This provides a more personalized and convenient way for customers to resolve issues or seek assistance.

Customers can send DMs to a brand’s social media accounts to inquire about products, request order updates, or report problems. Then brand representatives can respond promptly and address customer concerns directly.

6. Quick & Convenient Checkouts

Providing a smooth, hassle-free shopping experience is more important than ever. Primarily, this means ensuring your online store delivers a seamless user experience on desktops, smartphones, and other mobile devices.

It should be easy to use and navigate and include search functionality. It’s also essential to optimize the checkout process to be as quick and straightforward as possible.

One way to do this is to use a reliable payment gateway like Stripe. Stripe lets users save their payment details for future purchases. Additionally, it supports multiple payment methods so shoppers can choose the one most convenient for them.

Checkout with multiple payment options.

This includes debit and credit cards, digital wallet payments, and pay-later options.

In addition to offering multiple payment options, create a clean and concise checkout page with as few steps as possible. Only ask shoppers for necessary information. Minimizing friction can help reduce shopping cart abandonment and increase conversion rates.

7. User-Generated Content (UGC)

User-Generated Content (UGC) is one of the most helpful digital marketing trends. You can use it to incorporate content marketing, SEO, and storytelling into your marketing strategies.

UGC is content created by consumers, such as product reviews, social media posts, or blog articles. It provides real-world perspectives and opinions from actual people, fostering trust and credibility. Brands can curate and showcase UGC to demonstrate product usage, address customer concerns, and build a sense of community.

8. Micro-Influencer Marketing

As far as e-commerce trends surrounding influencers, expect to see the dynamics of influencer marketing transform, moving toward authenticity and relevance.

Brands will continue to seek micro-influencers and nano-influencers with niche audiences. These individuals can create reviews, tutorials, or promotional posts to help you reach your target audience.

Example of influencer marketing and UGC as ecommerce trends for 2025

But influencer marketing campaigns must prioritize authenticity and engagement over reach.

Younger generations like Gen Z care deeply about social responsibility. This translates to a demand for transparency and authenticity. Gone are the days of polished ads and hidden partnerships. Instead, audiences crave real experiences, honest reviews, and connections with relatable individuals.

Sustainability and ethical practices are crucial. Therefore, expect online sellers, influencers, and shoppers to embrace eco-conscious brands and open conversations about conscious consumption.

It’s also likely that we’ll see micro-influencers, trusted for their niche expertise and genuine voices, rise in prominence. In other words, influencers who embrace transparency, advocate for positive change, and prioritize real connections win over a value-driven audience.

9. Subscription-Based Models

Subscription-based models provide customers with recurring access to products or services for a regular fee. This can be an attractive option for both businesses and consumers. It offers predictable revenue streams and convenient access to goods or services.

A subscription-based model pricing page.

Customers subscribe to a service and receive ongoing deliveries, access to content, or usage privileges. Also, subscription models can be tailored to various industries, from meal delivery services to streaming platforms.

Their convenience, recurring revenue potential, and ability to foster customer loyalty and retention make them a compelling choice for a wide range of businesses.

If you use WordPress, there are plenty of membership plugins to choose from.

Easy Digital Downloads offers multiple extensions that can help with selling memberships and subscriptions, including All Access Pass and Recurring Payments.

10. Cross-Selling

Cross-selling is a sales technique (often seen on Amazon) that encourages customers to purchase additional items related to their initial purchase. It involves recommending complementary products that enhance the overall shopping experience and increase the average order value.

Cross-selling strategies often utilize product recommendations based on purchase history, browsing behavior, and product affinities. For instance, if a customer buys a laptop, cross-selling might suggest a mouse, carrying case, or external hard drive as complementary items.

Example of cross-selling on a checkout page

Thanks to advanced personalization and AI techniques, cross-selling will continue to be among the most crucial e-commerce trends for 2025. Incorporating it can make your sales channels more effective, driving higher revenue and increasing customer satisfaction.

Check out the EDD Cross-sells and Upsells extension to learn how to incorporate it into your WordPress site with ease.

11. Short-Form Videos

Video is one of the most engaging forms of content, and it’s becoming increasingly important for e-commerce businesses. In 2025, create more video content, such as product demos, customer testimonials, and behind-the-scenes videos. Share your videos on social media and your website.

Short-form videos capture attention quickly and effectively convey information in a visually appealing manner. So it makes sense that short-form video platforms like TikTok and Instagram Reels are becoming powerful tools for educating shoppers and influencing purchasing decisions.

The digital e-commerce trends of using social media and short-form videos

Brands can create engaging video content to showcase products, demonstrate their features, and provide tutorials or styling tips. For instance, if you’re a beauty brand, you might create a short video tutorial on how to apply a particular makeup product.

12. Instant Analytics

Data is the key to success in digital marketing. Instant analytics refers to the ability to access and analyze real-time data. Then use the data to gain insights into customer behavior, business performance, and marketing effectiveness.

In 2025, collect and analyze data from your website, social media, and email marketing campaigns.

Utilize data analytics tools like MonsterInsights that provide up-to-date information on website traffic, sales conversions, customer engagement, and marketing campaign performance:

The MonsterInsights WordPress plugin website.

Then use this insight to identify trends, better understand your customers, optimize strategies, and improve overall business outcomes. You can even integrate it with Easy Digital Downloads or WooCommerce and enable enhanced e-commerce tracking.

For instance, for your e-commerce store, you might use instant analytics to monitor customer behavior during a sales campaign, identify popular products, and adjust pricing or promotions accordingly.

13. Sustainable E-Commerce Practices

As I mentioned, millennials, Gen Z, and younger consumers are increasingly conscious about how their consumption impacts the planet. They’re expected to continue to place an amplified emphasis on sustainability in e-commerce practices.

Therefore, it’s important to focus on opportunities to implement eco-friendly practices that meet consumer expectations. This includes everything from the supply chain to sustainable packaging.

14. Loyalty Programs

Loyalty programs often offer points or rewards for purchases, while referral programs provide incentives for referring new customers. These programs can be tiered to provide exclusive benefits for high-value customers.

An e-commerce loyalty program landing page

An airline might offer a loyalty program where customers earn miles for flights, which can be redeemed for future travel or upgrades. An e-commerce brand might incentivize customers to refer friends by offering discounts or exclusive products.

The ability of loyalty and referral programs to nurture customer relationships, drive repeat purchases, and expand customer bases will make them essential tools for long-term business growth.

Let’s wrap up with some frequently asked questions about e-commerce trends.

Although you may now know the latest e-commerce technology and trends you want to leverage, implementing them won’t happen overnight. However, staying on top of the latest industry trends and knowing what to expect can help you adapt and evolve for sustainable e-commerce growth.

Don’t have Easy Digital Downloads yet? Grab a pass today to enhance your digital selling experience. Then you can use it to effectively incorporate e-commerce trends and technology into your online business!

What’s next? Explore more ways to scale your e-commerce business. Additionally, you can check out the most common e-commerce mistakes and how to avoid them.

📣 Finally, be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

The post 14 Top E-Commerce Trends for 2025 & Beyond first appeared on Easy Digital Downloads.

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7 Best Affiliate Marketing Plugins for WordPress (Complete Comparison Guide) https://easydigitaldownloads.com/blog/best-affiliate-marketing-plugins-for-wordpress/ Wed, 13 Dec 2023 18:11:09 +0000 https://easydigitaldownloads.com/?p=1804036 Affiliate marketing plugins are a key factor in successful affiliate programs.

But figuring out which one to use can be challenging.

Use this comprehensive guide to explore the best affiliate marketing plugins for WordPress to see how they compare on key features and pricing.

The post 7 Best Affiliate Marketing Plugins for WordPress (Complete Comparison Guide) first appeared on Easy Digital Downloads.

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Affiliate marketing is a great way to boost your WordPress site’s income. They promote your products, and you pay them a commission for each sale. But your success can hinge largely on the affiliate marketing plugins you use.

As a growth marketer, I’ve used various tools and solutions over the years. I’ve learned a lot about which work (and which aren’t worth the headache).

I created this guide to save you time and simplify the process of finding, comparing, and choosing the best affiliate marketing plugins for your WordPress site.

Best WordPress Affiliate Plugins: My Rankings

If you want to get straight to the point, here’s a quick look at my top picks for the best WordPress affiliate plugins.

PluginPriceBest For
🥇 AffiliateWP$149.60/yrComplete affiliate program management for WordPress users.
🥈 ThirstyAffiliates$99.60/yrSimple link management for tracking links and shortening/cloaking referral links.
🥉 Pretty Links$99.60/yrUsers who need advanced link shortening and redirect and tracking capabilities.
Easy Affiliate$99.60/yrBusinesses wanting a user-friendly platform for managing affiliates; AffiliateWP alternative.
MonsterInsights$99.60/yrUsers looking to track affiliate link clicks and conversions with Google Analytics integration.
AdSanity$89/yrWebsites focused on displaying and managing ads, including affiliate links.
YITH WooCommerce Affiliates $179.80/yrWooCommerce stores wanting to create their own affiliate program.

How I Tested & Ranked the Best Affiliate Plugins

I compiled this list based on the factors that matter most to users.

Figuring out how to choose an affiliate plugin for WordPress doesn’t really have a one-size-fits-all solution. The best WordPress affiliate plugin depends on your specific needs.

That’s why I compared and ranked the top options according to a range of factors, including:

  • Link management features: Link tracking, shortening, and cloaking, as well as keyword targeting and automatic redirection.
  • Ease of use: Interface, learning curve, technical settings and configuration, customer support, etc.
  • Pricing: Free version with basic features, starting pricing options, money-back guarantee, etc.
  • Tracking and reporting: Data on clicks, conversions, earnings, top-performing affiliates, etc.
  • Testimonials: WordPress ratings and reviews from other users.
  • Payments and commissions: Supported payment methods, options for setting affiliate commission structures, etc.
  • Affiliate portal: Options and availability for dedicated affiliate portal to access resources, track performance, receive payouts, etc.
  • Integrations: Addons and support for other tools and platforms, including those for eCommerce plugins, analytics, marketing, landing pages, email marketing, etc.

Easy Digital Downloads uses both AffiliateWP and ThirstyAffiliates regularly. I’ve also personally tested and worked with all of the tools in this list. To form a more well-rounded perspective, though, I’ve also gathered key insights and first-hand experiences from others in the WordPress community.

Best Affiliate Marketing Plugins Compared

Let’s take a closer look at the best affiliate marketing plugins and see how they stack up against each other. This WordPress affiliate plugin comparison breaks down what each tool is used for, its key features, pros/cons, pricing, and more.

1. AffiliateWP

AffiliateWP - one of the best affiliate marketing plugins for WordPress websites.

In my experience, AffiliateWP is hands down the best WordPress plugin for affiliate marketing. It’s like a complete control center for managing your entire affiliate program. From registering affiliates to tracking referrals and payouts, this plugin handles it all.

It’s a popular choice for businesses of all sizes, particularly those wanting a WordPress referral plugin or dedicated solution for starting and managing their affiliate marketing efforts. It’s trusted on over 30,000 active WordPress installations, showcasing its reliability among users.

That’s exactly why we use it for our own affiliate program at EDD.

An affiliate marketing member page created with AffiliateWP in WordPress.

With a wide array of features and integrations, it offers an excellent solution for scaling your affiliate program effectively. AffiliateWP’s reliable tracking and flexible commission structures make it a top contender in the best affiliate marketing plugins competition.

You can customize registration fields, create tiered commission levels to reward top performers, and even offer lifetime commissions. Detailed reporting helps you understand which affiliates are performing best and where your most valuable referrals are originating.

In addition to a quick and easy setup, AffiliateWP integrates seamlessly with popular eCommerce and membership plugins, including Easy Digital Downloads, WooCommerce, and MemberPress.

Integrating AffiliateWP and Easy Digital Downloads in WordPress to create an affiliate program.

If you use EDD to sell your digital products, you’ll appreciate its dedicated AffiliateWP extension.

Some of AffiliateWP’s other notable features include a referral link generator, custom affiliate coupon creation and tracking, and more.

AffiliateWP referral URL generator in WordPress as best affiliate WordPress plugin.

🔑 Key Features

  • Unlimited affiliates
  • Built-in intuitive affiliate dashboard
  • Setup wizard for new affiliate onboarding
  • Manual or automatic affiliate registration
  • Automatic and one-click payouts (Stripe, PayPal)
  • Unlimited creation of banner images & other creatives
  • Real-time reporting to monitor & track referrals, clicks, & earnings
  • One-click integrations with Easy Digital Downloads, WooCommerce, WPForms, Elementor, MemberPress, Gravity Forms, and more
  • Advanced fraud detection
  • Simple & flexible commission settings (flat rate or percentage, varying commission rates, etc.)
  • Add-ons for additional functionalities & enhanced customization (like tabs & shortcodes)

Pros and Cons of AffiliateWP

Pros: AffiliateWP’s detailed reporting is a significant advantage, providing valuable insights into your WordPress affiliate program performance. The flexible commission structures allow you to create tailored reward systems for your affiliates, encouraging higher performance.

Affiliate plugin payout options in AffiliateWP.

Intuitive integration with a wide range of eCommerce and marketing platforms simplifies setup and automates your workflow. The reliable tracking ensures accurate attribution of referrals, and the excellent customer support provides assistance when needed.

You can get the setup configured in. minutes, and then manage everything from the same interface.

Setup Wizard of AffiliateWP, one of the best affiliate marketing plugins for WordPress.

Cons: While powerful, AffiliateWP can be slightly more complex for beginners compared to some simpler link management plugins. Some users have reported occasional minor conflicts with other plugins, though these are typically resolvable.

🏆 Best for: Businesses of all sizes seeking a powerful and reliable affiliate program.

I chose AffiliateWP because of its comprehensive features and reliable performance. Its ability to manage the entire affiliate lifecycle from registration to payout makes it a valuable tool for maximizing your affiliate campaign success.

Pricing: AffiliateWP plans start at $149.60 per year for a single site license. Higher plans are available for more advanced features and multiple sites.

2. ThirstyAffiliates

The ThirstyAffiliates WordPress plugin website.

ThirstyAffiliates is a popular choice for managing affiliate links, especially for bloggers and small businesses. Its user-friendly interface makes it easy to cloak, organize, and manage your links without any technical headaches.

It’s like a helpful assistant, tidying up your URLs and making them look presentable to your audience. It offers a good balance of simplicity and functionality, providing essential features without overwhelming users with complex options.

The ThirstyAffiliates WordPress plugin interface.

This plugin helps you cloak your affiliate links, making them shorter, more aesthetically pleasing, and easier to remember. TA also protects your commissions by preventing affiliate link hijacking. It provides basic link statistics so you can track clicks and see which links are performing well.

You can categorize your links for better organization and easily insert them into your content using a convenient interface. ThirstyAffiliates offers add-ons for features like automatic keyword linking and geolocation links.

🔑 Key Features

  • Simple & user-friendly affiliate link management
  • Link cloaking to create clean, branded links
  • Link automation, categorization & optimization
  • Automatic keyword linking
  • Banners & link images
  • Amazon API importing
  • Detailed reports & statistics for tracking link performance (clicks, conversions, redirects, etc.)

Pros and Cons of ThirstyAffiliates

Pros: ThirstyAffiliates shines in its ease of use, making it great for beginners and non-technical users primarily interested in simple, straightforward affiliate marketing plugins. It efficiently cloaks links, improving their appearance and protecting commissions.

The plugin’s affordable pricing also makes it accessible to budget-conscious users. It’s definitely among the best free affiliate plugins for WordPress. The ability to categorize and organize links simplifies management, especially for users with many affiliate partnerships.

ThirstyAffiliates link categories plugin interface.

Cons: While user-friendly, ThirstyAffiliates doesn’t offer the kind of advanced reporting and analytics as other affiliate plugins on this list. Many of the more advanced features require paid add-ons, potentially increasing the overall cost.

Some users have mentioned that customer support can be slow to respond at times.

🏆 Best for: Bloggers and small businesses wanting basic and affordable link management.

I included ThirstyAffiliates because of its user-friendliness and affordability. It can help you simplify link management without making a significant financial investment.

Pricing: ThirstyAffiliates offers a limited free version. Paid plans start at $99.60 per year for a single-site license.

The Pretty Links WordPress affiliate plugin website.

If your primary concern surrounding affiliate marketing is the appearance and management of URLs, this could be the best plugin for you.

Pretty Links specializes in creating clean, memorable shortened links. But it’s more than just a link cloaker; it’s a powerful tool for managing your links and understanding how users interact with them.

Think of it as a combination of a link shortener, a tracker, and a redirect manager all rolled into one. If you need more than basic link management and want in-depth click statistics, it has you covered.

The Pretty Links WordPress affiliate plugin settings for shortening a URL.

Pretty Links allows you to create custom, branded short links, which are easier to share and remember. The detailed tracking features give you insights into click counts, unique clicks, and other valuable metrics.

You can even track clicks based on geographic location and other criteria. The redirect feature is invaluable for managing broken links or updating affiliate programs. It also allows you to create custom and dynamic redirects.

🔑 Key Features

  • URL shortening & link cloaking
  • Detailed link reports in the WordPress dashboard
  • Pretty Bar tool for branding & advertising links
  • Configurable slugs
  • Customized checkout links
  • Keyword & URL replacement
  • Redirect management (301, 302, 307)
  • Customizable link parameters
  • Expiring links
  • Weekly link health scans

Pros: Pretty Links excels at creating aesthetically pleasing, shareable short links. The in-depth tracking features provide valuable data for optimizing your affiliate campaigns. The ability to create custom redirects helps maintain a professional online presence.

The plugin also offers excellent documentation and support resources. Any time I’ve run into an issue or had a question (which hasn’t been often), the answer is a quick search away.

I’ve also enjoyed and made use of the Growth Tools integrations. Most are well-known solutions that I’ve used for years.

The Pretty Links Growth Tools in WordPress.

Cons: The pricing is higher than some link management plugin alternatives. It’s potentially less suitable for users on a tight budget or those looking for basic link cloaking. The sheer range of features can feel overwhelming for some users, especially those who are new to link management.

🏆 Best for: Users who need advanced link shortening, tracking, and redirect capabilities.

I chose Pretty Links because it offers a significant upgrade from basic link cloaking. The detailed tracking and redirect management features set it apart from others I’ve used for the same purpose.

Pricing: Pretty Links has a limited free version. Paid plans begin at $99.60 per year for a single-site license.

4. Easy Affiliate

The Easy Affiliate WordPress affiliate plugin.

Easy Affiliate is designed to make managing your in-house affiliate program simple and efficient. And it does.

It’s like having your own WordPress affiliate management team built right into your site. You can easily track affiliate registrations, referrals, commissions, and payouts all within your dashboard.

You can use it to create and manage your own affiliate program without the complexities of a larger, third-party platform. It streamlines the process of recruiting, onboarding, and rewarding affiliates, all within a user-friendly interface that’s super easy to navigate.

The WordPress dashboard of one of the best affiliate marketing plugins Easy Affiliate.

Easy Affiliate lets you customize the affiliate registration process. You can build tailored commission structures and easily track affiliate performance. It provides integrated payment options and offers detailed reporting on your affiliate program’s progress.

The Easy Affiliates WordPress plugin interface.

It also includes features like built-in email notifications for communicating with affiliates and marketing materials to keep them engaged and motivated.

🔑 Key Features

  • Intuitive, pre-styled affiliate dashboard
  • Integrations with MemberPress, Easy Digital Downloads & WooCommerce
  • One-click affiliate payouts
  • Fraud detection
  • No hidden fees
  • Real-time tracking & performance insights with customizable charts
  • Fast & beginner-friendly setup wizard
  • CSV imports
  • Setting options for commission rates & type
  • Unlimited affiliates

Pros and Cons of Easy Affiliate

Pros: Easy Affiliate is an excellent and slightly more straightforward alternative to AffiliateWP. Even without any technical know-how, you can use it to start your own affiliate program. In addition to the clean, user-friendly interface, I particularly appreciated the integrated payment options for payouts and the ability to customize your rewards program.

Cons: The reporting features, while adequate, are not as comprehensive as some dedicated affiliate marketing platforms. This may not be a con, depending on the depth level of insights you’re looking for.

🏆 Best for: Businesses wanting a user-friendly platform for creating and managing their own affiliate programs.

I chose Easy Affiliate for its focus on in-house affiliate program management that offers greater control over affiliate relationships.

Pricing: Easy Affiliate offers a 14-day free trial. Paid plans begin at $99.60 per year.

5. MonsterInsights

The MonsterInsights WordPress plugin website.

If you’re even moderately familiar with WordPress, you likely already know about MonsterInsights.

But if that’s not the case, MonsterInsights is a powerful plugin that connects your WordPress site to Google Analytics. It tracks your website traffic and gives you a wealth of data.

Think of it as a detective for your website. It helps you understand where your visitors are coming from, what they’re doing on your site, and what’s making them leave.

For affiliate marketing, this means you can see which links are getting clicked and which are being ignored. This helps you optimize your link placement and choose the most effective affiliate products to promote.

While not solely an affiliate marketing plugin, MonsterInsights can be extremely valuable for tracking your affiliate link clicks and conversions.

The options to enable and integrate affiliate tracking in MonsterInsights WordPress plugin.

It’s especially helpful if you want to understand how your affiliate links are performing within the larger context of your website traffic. You can integrate it with a handful of affiliate tools, including Easy Affiliate and AffiliateWP.

🔑 Key Features

  • Google Analytics integration for monitoring key metrics in WordPress
  • Affiliate link tracking & enhanced eCommerce tracking
  • Customizable, in-depth reports for affiliate URLs, most profitable pages, & traffic sources, etc.
  • Support & integration with tons of WordPress tools (EDD, WooCommerce, AffiliateWP, WPForms & more)

Pros and Cons of MonsterInsights

Pros: MonsterInsights makes understanding complex website data easy. I personally think it’s a must-have for any WordPress site, especially those in the eCommerce space.

It presents information in clear, digestible reports. The ability to track affiliate link clicks and conversions within the broader website traffic analysis is a major advantage for data-driven marketers.

The user-friendly interface makes it easy to navigate and interpret data without feeling overwhelmed. The insights help you optimize your affiliate marketing as well as your overall website strategy.

Cons: The full range of features requires a paid version. While the free version offers basic tracking, the in-depth affiliate link and conversion tracking is only available in the premium plans.

Some users have noted that the sheer amount of data available can be initially overwhelming, requiring time to learn how to best use the platform.

🏆 Best for: Users focused on data and analytics.

I included MonsterInsights because it provides a broader perspective on affiliate marketing. It’s not just about managing links; it’s about understanding the user journey and learning how affiliate marketing fits into your overall strategy.

Pricing: MonsterInsights offers a limited free version. Paid plans, which include the more advanced affiliate tracking features, start at $99.60 per year.

6. AdSanity

The AdSanity plugin website.

Next up is another plugin that, while not a dedicated affiliate tool, does come in handy.

AdSanity is primarily an ad management plugin. But its flexibility makes it a suitable option for managing affiliate links as well. Think of it as a versatile organizer for all your display ads, including affiliate promotions.

It allows you to rotate different ads, schedule when they appear, and track their performance. This control and organization can be particularly useful for websites that rely heavily on display advertising, including affiliate marketing.

The WordPress interface of the AdSanity plugin to create an ad.

AdSanity helps you organize your ads into groups and insert them into content via shortcodes or widgets. You can schedule specific ads to run during certain timeframes and track impressions and clicks to measure their effectiveness.

Scheduling an ad with AdSanity in WordPress.

This level of control is super useful for optimizing ad placements and maximizing earnings. I also really appreciate the ability to A/B test different ad creatives to see which perform best.

🔑 Key Features

  • Affiliate campaign & ad management
  • Targeted campaign creation
  • Option to insert ads into sidebars, widgets, or posts via shortcodes, template tags, etc.
  • Performance tracking
  • A/B testing, retargeting, & ad scheduling
  • Automatic ad block detection
  • Start/end date publishing options

Pros and Cons of AdSanity

Pros: AdSanity provides a centralized platform for managing all your display ads, including affiliate links. The scheduling and rotation features offer great control over your ad campaigns. The ability to track impressions and clicks helps measure ad performance effectively.

Cons: While suitable for affiliate links, AdSanity’s primary focus is on general ad management. So it may not offer the specific features found in other dedicated affiliate marketing plugins that you might prioritize. It has a learning curve, particularly for users unfamiliar with ad management concepts.

🏆 Best for: Websites heavily reliant on display advertising, including affiliate promotions.

I included AdSanity for its versatility. It’s a useful tool for websites using display advertising or a combination of ad types, even if affiliate marketing isn’t the primary focus.

Pricing: AdSanity offers various pricing plans, starting at $89 per year for a single site license.

7. YITH WooCommerce Affiliates

The YITH WooCommerce Affiliate WordPress plugin banner.

Rounding out my list of the best affiliate marketing plugins for WordPress is YITH WooCommerce Affiliates.

This plugin is designed specifically for WooCommerce stores that want to create and manage their own affiliate programs. It’s tightly integrated with WooCommerce and provides the tools needed to recruit, track, and reward affiliates selling your products.

YITH allows you to set different commission rates for individual affiliates or groups of affiliates.

It provides a dedicated area for affiliates to manage their accounts and access marketing materials. This integrated approach keeps everything within your WooCommerce environment, simplifying the affiliate management process.

🔑 Key Features

  • Affiliate program management for WooCommerce
  • Easy set up
  • Affiliate dashboard
  • Tracking & reporting for clicks, conversions, & commissions
  • Flexible commission rates (based on products, categories, or individual affiliates)
  • Automatic payout scheduling via PayPal or Stripe & refund calculations
  • Coupon & discount creation
  • Affiliate referral IDs

Pros and Cons of YITH WooCommerce Affiliates

Pros: YITH WooCommerce Affiliates offers unmatched integration with WooCommerce. The ability to set individual commission rates allows for flexible reward structures. The dedicated affiliate area provides a professional experience for your affiliates.

Cons: It isn’t suitable for websites not using WooCommerce. Some essential features, such as advanced reporting and payout functionalities, require purchasing the premium version. Also, it has a steeper learning curve compared to other plugins.

🏆 Best for: WooCommerce stores looking to set up and manage their own affiliate programs.

I chose this plugin because it offers everything WooCommerce users need for affiliate success, without unnecessary features meant for non-WooCommerce sites.

Pricing: YITH WooCommerce Affiliates offers a free version with limited features. The premium version, which includes essential functionalities like advanced reporting and mass payments, starts at $179.80 per year.

Best Affiliate Marketing Plugins: Final Thoughts

Choosing the “best” plugin truly depends on your specific needs. Each of the affiliate marketing plugins above offers a unique advantage.

However, considering its comprehensive features, robust performance, and countless integrations, AffiliateWP takes the top spot. The all-in-one toolbox is equipped to handle everything from basic link management to complex affiliate program structures.

However, if you’re just starting and need simple link management, ThirstyAffiliates is an excellent choice. It eases you into the world of affiliate marketing without overwhelming you with complex features.

If your only focus is affiliate marketing plugins that offer advanced link tracking and shortening, Pretty Links is a strong contender. It provides the tools you need to manage your links effectively and understand user behavior.

On the other hand, if you’re already using MonsterInsights, you could also use it to track your referral links.

Ready to supercharge your WordPress site with affiliate marketing? Follow our guide on how to start an affiliate program with AffiliateWP.

To learn more ways to increase WordPress sales with affiliates, check out our digital seller’s guide on making money with affiliate marketing!

FAQs: WordPress Affiliate Marketing Plugins

I’ll wrap up with some frequently asked questions about affiliate WordPress plugins.

What are the best affiliate marketing plugins for beginners?

To start your own affiliate program in WordPress, I recommend AffiliateWP. Easy Affiliates is also a good option for beginners due to its user-friendly interface and simple setup. Both focus on essential link management features without overwhelming you.

What are the benefits of affiliate marketing plugins?

Affiliate marketing plugins simplify the often complex process of managing affiliate links, tracking conversions, and paying commissions. They help you organize your URLs, making them look professional and easy to manage.

These plugins provide accurate tracking data, so you know which links are generating revenue. They automate commission calculations and payouts, saving you time and effort. Many plugins offer features for recruiting and managing affiliates.

How much do affiliate marketing plugins cost?

Pricing varies. Typically, expect to pay about $100 per year for a premium, feature-rich plugin. Some plugins offer limited free versions.

Other plans typically range from $50 to $300 or more per year, depending on the features and number of sites supported.

How do I find affiliates to promote my products?

There are many ways to find affiliates. One of the most popular methods is to use large or niche affiliate networks that specialize in connecting merchants and affiliates, such as ClickBank and ShareASale.

Reach out to bloggers and reviewers in your niche. Offer them early access to your products or exclusive discounts in exchange for reviews and promotions.

Use a plugin like RafflePress to run contests and giveaways. Encourage existing customers to become affiliates by rewarding them for referrals.

Finally, use your website and social media to promote your affiliate program. Make it easy for potential affiliates to find and apply to your program.

Integrate Your Affiliate Marketing Plugins

With the right WordPress affiliate marketing plugins and tools, you can implement an effective affiliate program to significantly increase your reach, drive sales, and boost your online business.

If you’re looking for the best WordPress affiliate marketing plugins to use with your Easy Digital Downloads store, you can’t go wrong with AffiliateWP or Easy Affiliate.

Don’t have Easy Digital Downloads yet? Grab a pass today to get started in no time.

Want to learn more ways to diversify your revenue? Learn how to create digital passive income selling online.

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11 Most Common eCommerce Mistakes & How to Avoid Them https://easydigitaldownloads.com/blog/most-common-ecommerce-mistakes-how-to-avoid-them/ Tue, 28 Nov 2023 18:42:34 +0000 https://easydigitaldownloads.com/?p=1803268 Navigating the eCommerce landscape can be a challenging.

However, avoiding certain pitfalls is crucial to ensuring sustained success.

Learn about the most common eCommerce mistakes and how to avoid them in WordPress!

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Do you want to avoid the most common eCommerce mistakes?

Navigating the online selling landscape can be a challenging yet rewarding journey. However, whether you’re a seasoned eCommerce vet or just starting out, it’s helpful to know which common pitfalls to look out for, and how to identify and address them.

This information can help set your eCommerce store on the path to success!

🔎 In this article, I’ll cover:

11 Common eCommerce Mistakes & Solutions

Let’s jump into some of the most common eCommerce mistakes for business owners to avoid when running an online store. For each issue, I’ll explain why it’s important to avoid it and some tips and tools you can use to do so.

1. Choosing the Wrong eCommerce Platform

When you’re creating and managing an eCommerce website, the importance of choosing the right eCommerce platform and plugins to power it cannot be understated.

Among the myriad of platforms available, WordPress stands out as a versatile and popular choice. Its customizable nature and extensive plugin options make it a favorite for many aspiring online entrepreneurs.

While using WordPress as your Content Management System (CMS) may be a no-brainer, the open-source software doesn’t come with eCommerce functionality built-in. Therefore, there’s still the decision of which eCommerce plugin to use.

If you sell digital products and downloads, Easy Digital Downloads (EDD) is the best eCommerce solution:

The Easy Digital Downloads website for creating a digital download store.

This robust WordPress eCommerce plugin is designed specifically for digital selling. WooCommerce is a popular eCommerce plugin for selling physical products.

2. Not Enough Market Research

Before diving headfirst into the eCommerce world with a new business, it’s crucial to conduct thorough market research to understand your niche and target audience, including their preferences and online shopping behavior.

Without this foundational knowledge, you risk making decisions that alienate your target audience and hinder your sales.

Thoroughly conducting research involves:

  • Analyzing market trends
  • Identifying your competitors & similar eCommerce brands
  • Understanding the demographics of your ideal customers & personas

Without this foundational knowledge, you risk making decisions that alienate your target audience and hinder your sales.

Start by utilizing marketing and analytics tools to gather insights into audience demographics and competitors’ strategies. Some popular options include Google Analytics and Semrush.

The Google Analytics site.

As you grow your business, engage directly with your customers through social media, email, and other channels. Conduct polls and surveys to gain direct feedback on their preferences and pain points.

3. Poor Website Design & User Experience

One of the most common eCommerce mistakes I see online sellers make is underestimating the impact of design and navigation on user experience. Cluttered layouts, confusing navigation menus, and slow-loading pages can drive potential customers away, affecting conversion rates.

The customer experience of your eCommerce store is paramount to its success. A well-designed and intuitive user interface guides shoppers seamlessly through their journey.

Example of an online store that's easy to navigate.

On the other hand, a poorly designed site leads to frustration and abandoned shopping carts.

It’s also essential that your site is mobile-friendly. With a significant portion of online shopping occurring on mobile devices, overlooking mobile optimization can lead to reduced user engagement and higher bounce rates.

Choose a WordPress eCommerce theme that is responsive and adapts seamlessly to different screen sizes:

Adding a new theme to start an online store for free in WordPress.

Be sure to test your site from mobile devices to ensure there are no distracting popups and that every page, from your homepage to the product page and the checkout, is easy to access and navigate.

4. Lengthy Checkout Process

Speaking of your store’s UX, a complex checkout process can be a major turn-off for customers. Simplifying and streamlining the checkout can lead to more completed transactions and higher sales.

This is another reason your eCommerce plugin is so important. The right solution can influence your cart and checkout features to help ensure a smooth experience.

For instance, Easy Digital Downloads lets you easily optimize your eCommerce checkout to add conditional fields to your checkout form, offer multiple payment methods, condense the checkout into a quick, one-page process, and more.

An smooth checkout to avoid eCommerce mistakes like lengthy checkout.

Making the checkout process as painless as possible can reduce the likelihood of shoppers abandoning their carts. In addition to making a single-page checkout, you can also add progress bar indicators, only ask for required information, and enable guest checkout.

5. Lackluster Security

Security breaches and data theft can tarnish the reputation of any eCommerce site. Prioritizing secure transactions and customer data protection is imperative.

Ensure that your eCommerce store is as protected as possible by using a trustworthy and reputable hosting provider that prioritizes both performance and security. For instance, SiteGround’s Managed EDD plans include Secure-Sockets Layer (SSL) certificates for free with every plan:

The SiteGround EDD Managed WordPress Hosting website.

Beyond your web host, there are other proactive measures you can take. Install and activate a robust WordPress security plugin like Wordfence to provide protection against eCommerce fraud, malware, and intrusion attempts:

The Wordfence WordPress security plugin

Maintain regular WordPress core updates and plugin updates to address security vulnerabilities promptly.

In addition, make sure not only your web development team members but the entire staff are educated on cybersecurity best practices, such as strong password management and phishing prevention.

6. Lack of Payment Options

Another common eCommerce mistake is failing to provide a variety of secure payment options.

Limiting the payment methods supported on your site can discourage new customers from completing their purchases, especially if their preferred method is not available.

Fortunately, there is an easy fix for this. There are a handful of popular and reputable payment gateways that let you accept transactions online via debit and credit cards, digital wallets, and bank transfers.

A WordPress eCommerce checkout with secure payment gateway methods.

For our Easy Digital Downloads users, I typically recommend Stripe Pro or PayPal Commerce.

Both with advanced payment processing and automation features that help improve the security and efficiency of eCommerce transactions.

For instance, with Stripe Pro, users can save their payment and contact information, eliminating the need to manually enter their details on future purchases.

An example of Stripe Link to optimize an eCommerce checkout process.

Easy Digital Downloads also lets you accept recurring payments for subscriptions.

7. No Customer Reviews or Social Proof

Neglecting the power of customer reviews and feedback is a detrimental eCommerce mistake. These insights provide invaluable information about consumer preferences, helping you refine your offerings and enhance customer satisfaction.

In addition, product reviews and other forms of social proof are tools for influencing purchasing decisions.

Encourage your customers to leave reviews and highlight positive testimonials on your website to build trust and credibility. Implement extensions like EDD’s Reviews add-on that lets you easily collect and showcase reviews across your eCommerce site:

Reviewing a product on an eCommerce website.

Consider offering rewards for reviews or social sharing. For instance, offering discounts as incentives for sharing products on social media can help expand brand awareness:

A social discount reward for promoting eCommerce products

A plugin like TrustPulse can also help with social proof:

The TrustPulse plugin website.

It lets you easily highlight and display positive customer feedback and activity in real-time.

8. Inadequate Product Descriptions & Images

Another aspect of eCommerce mistakes I see too many online sellers make is failing to use high-quality product images and detailed, accurate product descriptions.

Inadequate images and misleading descriptions can result in unsatisfied customers and increased return rates. In fact, research found that the majority of U.S. online shoppers who made returns in 2022 did so because the items didn’t match their descriptions.

Accurate and detailed product information is fundamental to building trust and ensuring customer satisfaction.

Be transparent and detailed about everything from product pricing to measurements, materials, etc. To help manage customer expectations, include multiple high-quality images that accurately and clearly showcase the item from all angles.

9. Ignored SEO & Digital Marketing Strategies

A well-defined eCommerce marketing strategy is crucial for driving traffic to your store and converting visitors into customers. But relying solely on one marketing channel is one of the most common and easiest eCommerce mistakes to make that can limit your reach.

Instead, I suggest diversifying your digital marketing strategies for broader audience engagement.

For example, to promote products and improve visibility, you could utilize a combination of:

There are so many plugins and tools that can help you automate your eCommerce marketing. For instance, an SEO WordPress plugin like All In One SEO (AIOSEO) helps optimize your website content for search engines and improve rankings in real-time:

The AIOSEO plugin analysis.

Easy Digital Downloads also offers a plethora of built-in features and add-ons you can use for email marketing.

For instance, you can install extensions that let you easily integrate with email service providers and apps, including MailChimp, GetResponse, Constant Contact, and more.

10. Lack of Analytics & Data Insights

Data is the lifeblood of eCommerce success, and data-driven decisions are crucial for adapting and evolving in this competitive online landscape.

Failing to analyze your website metrics and customer data deprives you of valuable insights.

Regularly review your website analytics to gain insights into customer behavior, identify areas for improvement, and optimize your marketing efforts.

To help make this easier, utilize a plugin like MonsterInsights to connect your site with Google Analytics:

The MonsterInsights WordPress plugin website.

You can use it to track site traffic, engagement and conversion rates, and other key metrics directly from your dashboard. Plus, it integrates seamlessly with Easy Digital Downloads so you can enable enhanced eCommerce tracking and advanced reports.

11. Poor Customer Service & Support

Rounding out our list of the most common eCommerce mistakes to avoid is poor customer service and support.

Customer support is a critical aspect of eCommerce, as it directly impacts customer satisfaction and retention. Ignoring queries or complaints can hamper lost trust and loyalty.

Provide responsive and helpful customer support through various channels, such as live chat, email, and phone support.

WordPress plugins like LiveChat let you offer real-time support on your website:

The LiveChat website.

To further demonstrate strong customer support, it’s smart to create and add a Frequently Asked Questions (FAQs) section and detailed support documentation:

A FAQs section of an eCommerce site.

This can help you effectively manage and reduce live chat inquiries or support tickets.

Finally, be upfront and clear about returns, refunds, and other policies. Make it easy for your customers to both find and understand this information. Not only can this boost trust, but it can also help manage expectations.

FAQs About Avoiding eCommerce Mistakes

Let’s wrap up with some frequently asked questions about how you can avoid common eCommerce mistakes.

What are some advanced techniques I can use to further enhance my eCommerce success?

In this post, I covered the most common eCommerce mistakes and explored the ways to avoid them. There are some additional methods you can use to enhance your store’s chances of success. This includes:

  • Leverage product bundling and cross-selling strategies to increase average order value.
  • Implement personalized marketing campaigns based on customer data and purchase history.
  • Explore loyalty programs and incentives to encourage customer retention and repeat purchases.

Why is SEO essential for eCommerce success?

SEO enhances visibility on search engines, driving organic traffic to the site. It helps potential customers discover products and services offered by the eCommerce store.

Avoid eCommerce Mistakes With EDD

By addressing these common eCommerce mistakes, you can create a thriving eCommerce business that attracts and retains customers, drives sales, and achieves sustainable growth.

Ready to expand and grow your online business? If you sell digital products, download Easy Digital Downloads today & start enhancing your eCommerce site in minutes:

Want to learn more ways to improve your online store? Check out the best WordPress plugins for eCommerce sites!

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

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5 Best WordPress Payment Gateways for eCommerce Sites https://easydigitaldownloads.com/blog/5-best-wordpress-payment-gateways-for-ecommerce/ Wed, 27 Sep 2023 17:11:40 +0000 https://easydigitaldownloads.com/?p=1799595 When it comes to running a successful ecommerce business, the importance of choosing the right WordPress payment gateways can’t be understated.

Use this comparison guide to find the best solution for your online business.

The post 5 Best WordPress Payment Gateways for eCommerce Sites first appeared on Easy Digital Downloads.

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Are you looking for the best WordPress payment gateways for your eCommerce site?

It doesn’t matter what industry you’re in. To sell online, you need a secure and efficient way to collect and process payments.

The right payment gateway can make all the difference.

But with so many options available, how do you decide the best payment gateway plugin for your website?

I’m here to help.

🔎 In this article, I’ll cover:

What Is a Payment Gateway?

A payment gateway acts like a middleman between online stores and financial institutions/payment processors. In other words, it enables the secure processing of online payments, including credit cards, digital wallets, and other payment methods.

Think of a payment gateway as your online shop’s digital cash register/card reader. Online transactions start and end at the gateway.

A checkout page in WordPress with eCommerce payment gateway options.

The role of the payment gateway is to:

  • Check if a credit card is legitimate.
  • Encrypt and transmit payment data.
  • Facilitate the authorizing/declining of transactions.

Some payment solutions, like Stripe, combine payment gateway and processor services.

Also known as Merchant Service Providers (MSPs), payment processors are the financial services/institutions that handle the actual processing of transactions. Processors verify and approve or decline payments based on info received from the gateways.

Choosing a WordPress Payment Gateway

WordPress doesn’t let you accept online payments by default. You need a plugin.

Payment plugins are extensions that let you integrate the most popular payment gateways and processors with your WordPress website.

There are various plugins you can use to collect and process payments on your WordPress site.

If you haven’t already, you should decide which solution you’ll use to power your online business.

WordPress eCommerce plugins like Easy Digital Downloads (EDD) and WooCommerce are ideal for adding full shopping cart systems to your site.

The Easy Digital Downloads plugin website.

Easy Digital Downloads is the best eCommerce solution for selling digital products; WooCommerce is geared more toward selling physical goods.

Both offer free and premium payment gateway options, including Stripe and PayPal.

Maybe you don’t need a full online store and shopping cart system — just a way to accept one-time payments on your site. Simpler WordPress credit card payment plugins are also available.

For instance, WP Simple Pay is a Stripe payment plugin widely used to accept one-time payments.

The WP Simple Pay website.

The WordPress payment gateways you’ll have access to depend on the eCommerce plugin(s) you’re using.

Some plugins, such as Easy Digital Downloads, support multiple payment gateways for free. Others only let you add certain payment gateways for an added fee (via premium addon).

Factors to Consider

Choosing the best WordPress payment gateway plugin for your site requires you to consider a handful of factors. Let’s take a look at some of the most important.

FactorWhyWhat to Look For
Business SizeDifferent business sizes have different needs.Small businesses: Prioritize ease of use, affordable transaction fees, and basic features.
Medium-sized businesses: Seek a balance between cost-effectiveness, advanced features, and reliable customer support.
Large enterprises: Require robust security, scalability, and integration capabilities.
Target AudienceIt’s essential to adequately cover payment preferences and currencies of the target audience, including whether multi-currency payment options are needed.
Domestic focus: Prioritize gateways with strong domestic coverage and popular payment methods.
International customers: Consider gateways that support multiple currencies, local payment methods, and cross-border transactions.
Specific customer demographics: Analyze payment preferences within your target market.
Payment MethodsIt’s important to have a gateway that supports major networks and preferred methods.Credit cards (Visa, Mastercard, American Express, Discover).
Debit cards including PIN and signature-based transactions.
Digital wallets like Apple Pay and Google Pay.
Alternative payment methods like buy now, pay later (BNPL) or cryptocurrency.
Pricing and FeesGateway-specific pricing can incur additional expenses. Some fees vary based on location, card type, etc.Compare additional costs such as:
Transaction and processing fees.
Setup and monthly costs.
Currency conversion fees for foreign transactions.
Security and CompliancePayment security is a critical concern among consumers. 
Payment Card Industry Data Security Standard (PCI DSS) compliance: Ensure the gateway adheres to strict security standards.
Fraud protection: Look for features like chargeback prevention and dispute resolution.
Data encryption: Verify that sensitive customer information is protected.
Integration and CompatibilityThe best WordPress payment gateway should integrate seamlessly with any existing plugins or tools needed to run your business.Ecommerce platform: Choose a gateway that seamlessly integrates with your website or shopping cart.
Other systems: Consider compatibility with accounting software, CRM, and marketing tools.

Best WordPress Payment Gateways for eCommerce

Now that we understand more about what to look for in your payment gateway plugin, let’s explore some of the best options. Below is a comprehensive WordPress payment gateway comparison.

GatewaySupported Currencies
Stripe 🏆135+
PayPal 🥈25+
Authorize.Net13+
Braintree130+
Square5+

1. Stripe

Stripe, one of the best WordPress payment gateways for eCommerce

The best WordPress payment gateway for eCommerce is Stripe. As one of the most popular and widely used digital payment service providers, Stripe is feature-rich, flexible, and intuitive.

It offers a strong combination of security, global reach, and user-friendly features. Stripe’s robust fraud prevention tools, excellent customer support, and ability to process international payments make it a compelling choice for businesses of all sizes.

Aside from being my personal favorite payment gateway, Stripe is also considered among the top payment gateways for WordPress users. It’s the go-to choice for many plugins.

We even use it at Easy Digital Downloads and recommend it to all our digital sellers.

One of my favorite aspects of Stripe is its intuitive and modern interface. It’s perfect for delivering a safe and smooth checkout, thanks to the Universal Payment Elements integration and Link features.

Using Stripe Link to save payment details at WordPress checkout.

On the checkout page, your users can enter and save their info with Stripe to use on future purchases. The functionality is accessible on any site that supports Stripe Link—not just yours.

🔑 Key Stripe Features

  • Easy setup & integration
  • Supports a wide range of payment methods, including debit and credit cards, Google Pay, Apple Pay, and, now for U.S. users, CashApp.
  • Test Stripe payments mode
  • EDD Verified Stripe Partner
  • Available in 40+ countries
  • Supports 135+ currencies
  • On-site checkout
  • Approve/decline refunds directly in WordPress
  • Mobile payments
  • Subscription management
  • Ability to take pre-orders
  • Fraud prevention tools

Stripe Security Features

As a PCI Level 1 compliant company, Stripe adheres to the strictest industry standards for data protection.

Stripe uses advanced data encryption technologies to safeguard sensitive customer data and prevent unauthorized access.

One of the aspects of Stripe I appreciate most—especially when it comes to eCommerce—is its Radar fraud prevention solution. With its advanced machine-learning algorithms, Stripe offers an impressive fraud detection system to help you identify and block fraudulent transactions.

Stripe’s early fraud warnings help you avoid unnecessary chargeback and dispute fees. When integrated with Easy Digital Downloads, you can configure emails to automatically notify you any time a fraud warning is triggered.

Stripe Pricing & Fees

Stripe is known for its straightforward, simple, and transparent pricing model. Unlike other gateways with complex pricing structures and monthly or annual fees, Stripe operates on a pay-as-you-go basis.

This means you only pay for the transactions you process. Plus, there are no hidden fees or setup costs.

Stripe’s standard rate for online card payments is a flat fee of 2.9% plus 30 cents per successful charge. This can vary.

For instance, Easy Digital Download Pro plans eliminate the Stripe transaction fees.

Additional fees may apply for certain services like currency conversion or chargebacks. I recommend reviewing Stripe’s fee schedule for the most accurate and up-to-date information.

2. PayPal Commerce

The PayPal payment processor logo

It’s nearly impossible to create a list of the best WordPress payment gateways without including PayPal. PayPal is a titan in the world of online payments, known for its reliability and trustworthiness.

PayPal’s strong emphasis on security, combined with a user-friendly platform, makes it a popular choice for merchants. While PayPal Commerce excels in international payments and customer support, i

Before Stripe, PayPal used to be my preferred method for both sending and receiving online payments. As with Stripe, the standard version of PayPal is included for free with many WordPress plugins, including Easy Digital Downloads.

However, when it comes to the best WordPress eCommerce payment gateways, the superior option is PayPal Commerce Pro. PayPal’s strong emphasis on security, combined with a user-friendly platform, makes it a popular choice for merchants.

PayPal Commerce has advanced features specifically optimized for eCommerce platforms and marketplaces. It excels in international payments and customer support.

PayPal Commerce payment gateway in WordPress

It’s a solid option whether you’re selling digital goods with Easy Digital Downloads or physical products with WooCommerce. Both eCommerce plugins include the standard version for free.

🔑 Key PayPal Features

  • Reliable, recognizable & user-friendly
  • Buyer & seller protection
  • Accepts payments from PayPal balances, credit/debit cards, & bank accounts
  • Alternative payment methods (Sofort, iDEAL, giropay, etc.)
  • One Touch™ for faster checkouts
  • PayPal Pay Later
  • Support for subscription sales
  • Approve/decline refunds within WordPress
  • Test payment mode
  • Dynamic APIs
  • Available in 200+ countries & supports 35 currencies
  • PCI compliance

PayPal Security Features

PayPal Commerce prioritizes the security of both merchants and customers. Like Stripe, PayPal is PCI Level 1 compliant, ensuring adherence to the highest security standards.

It also has advanced fraud detection systems to identify and prevent fraudulent transactions. Features like Seller Protection can provide additional peace of mind.

PayPal Pricing & Fees

PayPal Commerce offers a variety of pricing plans tailored to different business needs. Typically, you’ll encounter transaction fees based on factors like payment type (credit card, PayPal wallet), transaction volume, and the specific plan you choose.

PayPal per-transaction fees vary by country and payment type.

While the standard PayPal is available for free with EDD Lite, transaction fees vary, starting at 2.9% + 30¢ per transaction. PayPal Commerce is included with EDD Pro plans. It removes the additional fees beyond the license purchase.

FeaturePayPal Commerce ProPayPal Standard
Accept credit cards & debit cards
On-site payments✖️
Pay Later✖️
Initialize refund transactions in PayPal directly from WordPress✖️
No additional fees beyond license purchase✖️
2.9% + 30¢ per transaction

3. Authorize.net

Authorize.net Logo

Authorize.net is a widely trusted and well-established payment gateway with solid features for eCommerce websites.

While not as comprehensive as some of its competitors, Authorize.Net supports multiple currencies and allows processing of international payments. It integrates seamlessly with popular WordPress plugins like WooCommerce, Easy Digital Downloads, and more.

It offers on-site checkout that lets your customers quickly enter their payment details and complete the transactions without any hassle.

I’ll be honest: the setup and configuration process might be a bit more confusing than other WordPress payment gateways. It’s also not one that I’m as familiar with as, say, Stripe or PayPal.

However, beyond the initial configuration process, the interface is simple and easy to navigate. It integrates seamlessly with Easy Digital Downloads.

In addition to the EDD Authorize.net extension, there’s also an add-on available for WooCommerce users. It also works with WPForms, allowing you to easily create a simple payment form if you don’t need a full eCommerce system.

🔑 Key Authorize.Net Features

  • Accepts major credit cards and debit cards, ACH payments (electronic checks), and eWallets like Apple Pay and PayPal in some regions.
  • Excellent security
  • Wide range of integrations
  • On-site checkout
  • Supports recurring billing for subscriptions or memberships
  • Available in 35+ countries & supports 12+ currencies

Authorize Security Features

Authorize.Net adheres to the PCI DSS, ensuring the highest level of security for sensitive customer data.

It also offers various tools like Address Verification Service (AVS) and Card Verification Value (CVV) to identify potentially fraudulent transactions. Additional risk management features can be customized to your needs.

Authorize.Net Pricing & Fees

Authorize.Net provides two primary plans. The All-in-One Plan combines a merchant account with gateway services, with fees typically including a monthly gateway fee, per-transaction fee, and a potential setup fee.

If you already have a merchant account, the Payment Gateway-Only plan offers access to the gateway with monthly and per-transaction fees.

While fees can vary based on your business type, transaction volume, and chosen plan, Authorize.Net strives for transparency in its pricing.

Transaction fees start at 2.9% + 30¢ per transaction. If you sign up for an Easy Digital Downloads Pro plan, you can install the Authorize.Net extension for free.

Specific options and potential cross-border fees may vary depending on your location and account type.

4. Braintree

Braintree payment gateway for WordPress

Another contender for one of the best WordPress payment gateways for eCommerce: Braintree. Powered by PayPal, Braintree offers a flexible and scalable payment solution for businesses of all sizes.

It’s a particularly worthwhile option if you need a developer-friendly solution that can be used for international transactions.

Braintree supports a wide range of currencies and countries, enabling businesses to expand their reach. Efficient currency conversion is offered with competitive exchange rates.

With the Easy Digital Downloads Braintree extension, seamlessly integrating Braintree into your WordPress-based eCommerce site becomes a breeze. Alternatively, if you’re a WooCommerce user, you can use the Braintree for WooCommerce extension.

You can use these add-ons to accept credit card payments directly on your eCommerce site via your Braintree Payments account.

🔑 Key Braintree features

  • Powered by PayPal
  • Accepts major credit cards
  • Easy Digital Downloads & WooCommerce add-ons
  • Subscriptions & recurring payments
  • PCI compliance
  • Ability to process refunds
  • Fraud prevention tools
  • Currency conversion

Braintree Security Features

As part of the PayPal family, Braintree adheres to strict PCI compliance standards and offers fraud detection tools that help prevent chargebacks.

Braintree Pricing & Fees

Braintree gateway pricing and fees vary.

Braintree offers a flexible pricing structure that adapts to different business needs. This includes custom pricing plans based on factors like transaction volume, business size, and specific features utilized.

Similar to other payment gateways, Braintree charges a per-transaction fee, which may vary depending on the payment method and transaction type. Typically, there’s a 2.59% + $.49 per transaction fee.

Depending on the chosen plan, there might be additional fees for specific services, such as chargebacks, refunds, or international transactions

The Braintree payment gateway extension is included in EDD Pro plans, starting at $199 per year.

5. Square

The Square payment gateway logo.

So far, the WordPress payment gateways in this list are ideal mostly for digital selling and Easy Digital Downloads sites. However, perhaps you’re looking for one better suited for traditional commerce and selling physical products/goods.

Square offers a user-friendly platform with a straightforward pricing model, making it an attractive option for small to medium-sized businesses.

If you have a WooCommerce store, you can this payment gateway to WordPress using the Square for WooCommerce free extension. It can be particularly useful if you sell and ship physical items or have a brick-and-mortar location.

The Square for WooCommerce plugin header.

Square also works seamlessly with WPForms. You can integrate them to create payment forms using the WPForms Square Addon. This combination is a great, versatile solution for accepting online order payments and donations through WordPress.

It’s important to note that Square doesn’t support currency conversion directly; customers’ banks typically handle the exchange.

While Square primarily focuses on domestic payments, there are some international capabilities. However, they’re pretty limited compared to some other payment gateways.

Aside from the U.S., Square is available to users in Australia, Japan, Canada, and Europe.

🔑 Key Square Features

  • Online or in-person transactions
  • WPForms & WooCommerce addons
  • PCI compliance
  • Pay-as-you-go transaction fees
  • Fast deposits (1-2 days)

Square Security Features

Square’s security measures are designed with small and medium-sized businesses in mind. Its core security features include:

  • PCI Compliance: Square adheres to strict PCI DSS standards to protect sensitive cardholder data.
  • EMV Chip Card Reader: Square offers hardware that supports EMV chip card technology, providing an added layer of security against counterfeit cards.
  • Fraud Protection: Square’s system includes fraud detection tools that analyze transaction patterns to identify potential fraudulent activity.
  • Dispute Resolution: Square offers support in handling chargebacks and disputes, providing resources and assistance to merchants.

While Square may not offer the same level of advanced security features as some enterprise-level WordPress payment gateways, its focus on user-friendliness and robust basic protections makes it a solid choice.

Square Pricing & Fees

Square offers a straightforward pricing model, with no monthly fees. It charges a flat-rate processing fee for each transaction.

Square’s standard processing fee is 2.6% + 10¢ for contactless transactions.

As far as pricing to add the gateway to your site, it depends. The WooCommerce Square plugin is free. The WPForms Square addon is only available with a premium plan, starting at $199 per year.

FAQs About WordPress Payment Gateways

Let’s wrap up with some frequently asked questions.

Can I use multiple WordPress payment gateways on my site?

Yes, you can integrate multiple gateways, but it’s essential to consider the potential impact on user experience and fees. It’s smart to use a solution like the Stripe payment gateway that lets you incorporate a handful of payment methods and options (credit cards, Google Pay, Apple Pay, etc.) without having to install multiple extensions.

This is also why I recommend using Easy Digital Downloads for digital eCommerce. It’s a robust and powerful tool that supports a wide variety of payment processing solutions. You can add the majority of the payment gateways included in this list with a few simple clicks

Do I need technical expertise to set up these gateways?

While some gateways may require technical setup, many offer automatic and user-friendly integration options. Most also come with plenty of tutorials and documentation you can refer to if you need help.

What’s the best free WordPress payment gateway?

Stripe is the best free WordPress payment gateway for most entrepreneurs and online startups. It’s easy to use, supports a multiple range of payment methods and currencies, and integrates with so many different third-party tools and plugins. Plus, when you’re ready to kick it up a notch and access more advanced features, you can easily upgrade to Stripe Pro.

Keep in mind that most WordPress payment gateways have per-transaction fees. For instance, Stripe typically charges 3% on each complete transaction. However, you can eliminate these fees by using Stripe Pro.

Get the Best WordPress Payment Gateways

Choosing the right payment gateway for your WordPress eCommerce site is a critical decision that impacts your business’s success. With the right payment gateway in place, you can provide a seamless shopping experience and boost your online sales.

The best (and easiest) way to ensure you’re always able to offer the best WordPress payment gateways for your digital store is to use Easy Digital Downloads as your eCommerce platform. Get your pass & get started within minutes!

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

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11 Best Lead Generation Plugins for WordPress https://easydigitaldownloads.com/blog/best-lead-generation-plugins-for-wordpress/ Wed, 09 Aug 2023 16:23:04 +0000 https://easydigitaldownloads.com/?p=1796934 Trying to find the best lead generation plugins for WordPress?

Whether you're a seasoned online merchant or just starting, lead generation plugins can help you attract, engage, and convert potential customers. Find the best solution for your site!

The post 11 Best Lead Generation Plugins for WordPress first appeared on Easy Digital Downloads.

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Are you looking for the best lead generation plugins for WordPress e-commerce sites?

You have plenty of options to choose from. Whether you’re a seasoned online merchant or just starting, lead generation plugins can help you attract, engage, and convert potential customers.

The right tool will seamlessly integrate with your WordPress website to enhance your lead generation efforts and drive your business forward.

🔎 In this article, we’ll cover:

Why Use Lead Generation Plugins?

Running a successful e-commerce site takes more than just listing products. You need to engage your visitors, encourage them to take action, and build relationships that lead to repeat business.

In the competitive world of e-commerce, capturing leads is key. Leads represent potential customers who’ve shown interest in your products or services.

Effective lead generation plugins can help you:

  • Capture visitors’ attention
  • Gather valuable customer data
  • Boost sales
  • Nurture relationships
  • Reduce cart abandonment
  • Convert leads into loyal customers

Lead generation plugins empower you to create captivating forms, pop-ups, and calls to action that entice visitors to subscribe, sign up, or make a purchase. With features like A/B testing, advanced targeting, and integration with email marketing tools, these plugins help you optimize your approach and maximize conversions.

11 Best WordPress Lead Generation Plugins

The best lead generation plugin to use on your WordPress site depends on a handful of factors, including the type of site you have, the specific functions and features you’re looking for, and your budget.

WordPress Lead Generation Plugins (Compared)

With all these factors in mind, we’ve rounded up a list of some of the best lead generation plugins for WordPress, including both free & paid options.

Lead Generation PluginsFree Plan Price🛒Best For💡
OptinMonster✅$9 – $49/moConversion-optimized toolkit
WPForms✅$49.50 – $299.50/yrLead generation forms
Easy Digital Downloads ✅$199-$999/yrDownloads/freebies as lead magnets
PushEngage✅$9 – $49/moPush notifications
RafflePress✅$39.50 – $199.50/yr
$499.50 (one-time)
Giveaways, contests & gamification
TrustPulse✅$5 – $39/moBuilding trust & social proof
SeedProd✅$39.50 – $239.60/yrComing soon pages
AIOSEO✅$49.60 – $299.60/yrSearch engine visibility
MonsterInsights✅$99.50 – $399.50/yrData-driven insights
Thrive Leads✖$99/yrLead generation forms
HubSpot✅Varies by product/planAll-in-one marketing/CRM platform

1. OptinMonster

OptinMonster, one of the best lead generation plugins for WordPress.

OptinMonster is one of the most popular and widely used lead generation plugins for WordPress. Between its exit-intent popups, floating bars, and gamified spin-to-win campaigns, OptinMonster offers versatile tools to engage visitors and prompt them to join your email list.

It comes with an intuitive drag-and-drop form builder for creating eye-catching pop-ups, slide-ins, and more. Plus, OptinMonster’s advanced targeting options help you display the right offer to the right audience to increase the likelihood of conversions.

The OptinMonster editor for building lead generation popups.

Additionally, it integrates with third-party email marketing tools, including GetResponse, Mailchimp, and Constant Contact.

🔑 Key Features

  • 75+ Customizable templates
  • Drag & drop visual editor
  • Coupon wheel campaigns
  • Lightbox popups
  • Floating bars
  • Slide-ins
  • Exit-intent technology
  • A/B testing
  • Page-level targeting
  • Built-in analytics
  • Retargeting & personalization

Pricing: There is a free OptinMonster popup builder plugin. Premium plans start at $9 per month.

2. WPForms

The WPForms website.

As the best contact form plugin, WPForms is an excellent lead generation tool. It lets you easily create and embed lead generation forms across your WordPress site via drag-and-drop editor.

You can use it to create contact forms, surveys, subscription and registration forms, and so much more. It also comes with advanced features. For instance, you can leverage conditional logic to ensure your visitors see only the content that’s relevant to them.

Another advantage of WPForms is that it integrates with email marketing services and CRM tools. This includes GetResponse, Mailchimp, AWeber, and more.

🔑 Key Features

  • Drag & drop form builder
  • 6+ million installations
  • Pre-built form templates
  • Lead Forms addon to create multi-page forms
  • Embeddable lead generation forms
  • Integration with page builders like Elementor & Divi
  • Newsletter signup forms, user registration, order, survey & more
  • Sidebar widgets
  • Email notifications & alerts
  • Ability to collect payments via PayPal, Stripe, etc.

Pricing: There is a free, Lite version of WPForms. Plans with premium features start at $49.50 per year.

3. Easy Digital Downloads

The Easy Digital Downloads plugin website.

Easy Digital Downloads is the best plugin for digital e-commerce. You can use it to sell documents, files, webinars, eBooks, software, and so much more.

If you’re looking to increase sales for your digital products and grow your email subscribers, the Free Downloads extension for Easy Digital Downloads is a game-changer. It lets you attract potential customers by offering freebies in exchange for their email addresses.

A Free Digital Download lead generation opt-in form from Easy Digital Downloads.

For instance, you could offer a free download, like an eBook or template. These lead magnets can increase email opt-in submissions and boost sales.

🔑 Key Features

  • Freebies & lead magnets
  • Full shopping cart system
  • Compatible with all e-commerce WordPress themes
  • Integrates with email services & marketing tools, including Zapier, AWeber, etc.
  • Download & lead tracking
  • Support for OptinMonster & other popup builder plugins
  • Secure online payments
  • Order, customer & store management
  • Subscription billing
  • Content restriction

Pricing: A free version of Easy Digital Downloads is available. However, to get Free Downloads and other extensions, you’ll want a premium version. EDD Pro plans starting at $199 per year.

4. PushEngage

The website for PushEngage, a lead generation plugin for WordPress.

Want to incorporate push notifications into your engagement strategy? PushEngage is one of the best lead generation plugins you can use. This powerful tool lets you create and send targeted push notifications directly to your visitors’ devices to attract them to your site.

PushEngage offers an intuitive solution for converting users and reducing cart abandonment. You can set up automatic notifications for certain events, such as when you publish a new blog post or release a new product.

You can add coupon codes within the notification to further engage visitors and motivate them to complete their transactions. Additionally, you can customize the notifications by adding images, emojis, buttons/links, and more.

🔑 Key Features

  • Customizable push notifications
  • Abandoned cart notifications
  • Coupon codes
  • Price drop alerts
  • Dynamic segmentation
  • Drip campaigns
  • A/B testing
  • Interactive messages
  • Detailed analytics

Pricing: PushEngage is free for up to 200 subscribers. Paid plans start at $9 per month.

5. RafflePress

The RafflePress WordPress plugin website.

Running giveaways can skyrocket engagement, which is why RafflePress is one of the best lead generation plugins for WordPress. It lets you easily create and manage contests and encourage visitors to participate and share your site with others.

This popular giveaway plugin comes with a drag-and-drop builder and templates that are easy to use, even for beginners. You can quickly and seamlessly create viral giveaways to help generate leads and drive traffic to your e-commerce site.

An example of a WordPress giveaway to use for lead generation.

RafflePress is a robust tool for gamifying lead generation efforts. In addition to customizing and sharing contests, you can incorporate rewards as added incentives for user participation.

🔑 Key Features

  • Custom contests & giveaways
  • Drag & drop builder
  • Customizable contest page templates
  • Tools for promoting viral sharing
  • Engagement gamification
  • Integrations for social media & email marketing campaigns
  • Tracking & retargeting
  • Landing pages
  • Refer-a-friend feature
  • Email verification
  • Success tracking
  • Fraud protection

Pricing: RafflePress plans start at $39.50 per year.

6. TrustPulse

The TrustPulse website.

Earning trust is paramount in e-commerce. And TrustPulse is one of the best lead generation plugins to help facilitate that.

TrustPulse capitalizes on the psychological phenomenon of social proof. It displays real-time notifications of recent customer reviews and activity, such as purchases or sign-ups. This helps boost credibility and encourage potential customers to take action.

It’s also an excellent tool for creating a sense of urgency.

🔑 Key Features

  • Real-time notification automation
  • Easy setup
  • Seamless integration with WooCommerce & EDD
  • Smart targeting with advanced rules & timing controls
  • Flexible design options
  • Actionable analytics

Pricing: TrustPulse premium pricing starts at $5 per month (billed annually).

7. SeedProd

The SeedProd WordPress website builder website.

Another one of the top lead generation plugins for WordPress to consider is SeedProd. As the best WordPress landing page builder, SeedProd helps you build anticipation for a new product or launch. You can use it to capture leads from your site via coming soon pages.

A SeedProd Coming Soon lead capture template for WordPress.

This powerful lead generation tool is beginner-friendly and comes with a wide variety of pre-built templates, blocks, and sections. You can use the visual drag-and-drop editor to build stunning layouts and landing pages that are optimized for generating leads and driving conversions.

🔑 Key Features

  • Frontend drag & drop website builder
  • Coming Soon pages
  • Pre-designed templates, blocks & sections
  • Seamless integration with EDD, WPForms, WooCommerce & other plugins
  • Countdown timers
  • Distraction-free landing pages
  • Lead capture forms
  • Social share buttons

Pricing: You can download a free version of SeedProd to use its most basic features. A premium plan starts at $39.50 per year.

8. AIOSEO

The AIOSEO WordPress SEO plugin website.

Search Engine Optimization (SEO) is a crucial aspect of online success. All in One SEO (AIOSEO) is one of the best lead generation plugins for improving search engine visibility and ensuring your e-commerce site attracts organic traffic.

The content optimization plugin can help you optimize your WordPress pages and posts to target specific keywords. This helps ensure you’re positioning your content and offerings infront of the right audience.

AIOSEO provides SEO-related suggestions and guidance as you write. Plus, it helps track the readability of your content in real-time.

Features such as the Headline Analyzer help with crafting engaging headlines that generate clicks and drive traffic to your site.

🔑 Key Features

  • Content optimization with actionable SEO checklist
  • Beginner-friendly
  • Headliner analyzer
  • TruSEO score with detailed on-page analysis
  • Tools for generating rich snippet schema markup
  • Smart XML sitemaps & RSS sitemaps
  • Integration with WooCommerce, ChatGPT, etc.

Pricing: There is a free version available. Premium pricing starts at $49.60 per year.

9. MonsterInsights

The MonsterInsights plugin website.

Understanding user behavior is crucial for optimization. MonsterInsights is the best analytics plugin for WordPress.

It helps you delve into your site’s analytics, offering insights that guide your lead generation strategies. With its e-commerce tracking, you can analyze which products are resonating most with your audience.

You can use this plugin to keep track of which files and digital assets are performing best and generating the most leads. Additionally, you can use the insights to identify which lead magnets are underperforming and make adjustments accordingly.

🔑 Key Features

  • Data-driven insights from Google Analytics & Google Search Console
  • Lead magnet tracking
  • Clear & actionable reports
  • Site performance tracking (links, CTA buttons, pages, etc.)
  • No coding or scripts
  • Automatic file download tracking
  • Real-time analytics & reporting
  • eCommerce data

Pricing: There is a free version of MonsterInsights. However, to unlock most of its features, you’ll want to upgrade to a professional license, which starts at $99 per year.

10. Thrive Leads

The Thrive Leads plugin for generating leads in WordPress.

Thrive Leads is designed for one purpose: boosting conversions. With its impressive selection of opt-in form types and targeting options, you can create highly effective lead generation campaigns. It boasts a user-friendly interface that makes creating and managing lead generation forms effortless.

Part of the Thrive Themes suite, Thrive Leads is WordPress popup plugin that can help you customize opt-in forms and use them to grow your email list. This includes slide-ins, lightbox popups, and more.

🔑 Key Features

  • Pop-up form builder
  • Drag & drop editor
  • OnSite retargeting & geolocation targeting
  • Pre-made lead generation form templates
  • A/B testing
  • Actionable reporting & insights
  • Popup lightbox, in-line forms, slide-ins, and more
  • Fullscreen filler overlay

Pricing: You can purchase Thrive Leads for $99 per year. Alternatively, you can get a Thrive Suite license for $299 per year, which includes Thrive Leads as well as other Thrive Themes products & tools.

11. HubSpot

The HubSpot WordPrtess plugin banner.

Rounding out our list of the best lead generation plugins for WordPress is HubSpot. Renowned for its comprehensive marketing solutions, HubSpot offers an all-in-one solution for online businesses. Its WordPress plugin makes it easy to create lead capture forms and manage the journey of your e-commerce customers.

If you’re looking for a simple, straightforward solution for your small business, this may not be the best option. It’s a robust platform with a wide variety of tools and features. However, if you want a lead generation plugin that can connect to other marketing and CRM solutions, it’s worth checking out.

🔑 Key Features

  • Lead capture forms (pop-up, dropdown, slide-in, etc.)
  • Drag & drop editor
  • Inbound marketing tools
  • Customer Relationship Management (CRM) integration
  • Email marketing, live chat & chatbots
  • Integration with WPForms & OptinMonster
  • Lead segmentation
  • Page-level targeting

Pricing: The HubSpot WordPress plugin is free. However, to utilize all the lead generation features and CRM tools, you’ll need to purchase a premium plan. Pricing varies.

What Is the Best Lead Generation Plugin?

The best lead generation plugins to use depend on several factors. They include the type of site you have, the kind of forms/magnets you want to create, and your budget.

Different tools are best for different use cases. All around, the best lead generation plugins for WordPress are OptinMonster and WPForms. They’re versatile, powerful, reliable, and come with a wide range of features and tools suitable for nearly any type of website.

If you’re selling digital products, the best lead generation tool is Easy Digital Downloads & its Free Downloads extension. On the other hand, if you’re looking for the best B2B lead generation plugin, HubSpot is a quality option.

FAQs About Lead Generation Plugins

Let’s wrap up with a few frequently asked questions about lead generation plugins for WordPress.

What does lead generation mean?

Lead generation refers to the process of identifying and attracting potential customers, known as “leads,” who’ve shown interest in a company’s products or services. The goal of lead generation is to gather contact information from potential customers, such as their email addresses or phone numbers.

How does lead generation work?

Lead generation works by attracting potential customers through various online channels, such as social media, search engines, and email marketing.

By offering incentives like discounts, free trials, or informative content, businesses capture the contact information of interested visitors. This information is then used to nurture leads through personalized emails and targeted advertisements, guiding them through the sales funnel.

How do I calculate lead conversion rates?

The lead conversion rate is calculated by dividing the number of leads by the total number of visitors, then multiplying that by 100%.

Can I use multiple lead generation plugins?

Yes, you can combine different plugins to address various aspects of lead generation, such as pop-ups, forms, and notifications. However, it’s important to verify that the tools you select are compatible with one another. Most lead generation tools included in this list integrate seamlessly together.

Get the Best Lead Generation Plugins

Lead generation is a crucial component of e-commerce success. With the right WordPress plugins at your disposal, you can capture and nurture leads, resulting in higher conversion rates and increased revenue.

Not sure where to start? Download Easy Digital Downloads to get the Free Downloads extension and integrate with other WordPress lead generation plugins:

Then you can follow these guides to start converting visitors into customers:

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

The post 11 Best Lead Generation Plugins for WordPress first appeared on Easy Digital Downloads.

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8 Best WordPress Membership Plugins (Compared) https://easydigitaldownloads.com/blog/best-wordpress-membership-plugins-compared/ Tue, 01 Aug 2023 23:17:42 +0000 https://easydigitaldownloads.com/?p=1796458 Looking for the best WordPress membership plugins? Compare some of the best options, including both free & paid tools, to find the perfect solution for your site!

The post 8 Best WordPress Membership Plugins (Compared) first appeared on Easy Digital Downloads.

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Creating a membership website with WordPress is an excellent way to make money online and generate recurring revenue. The best WordPress membership plugins make doing so easy.

With the right tool, you can easily restrict content, manage subscribers, and build a strong community. The challenge is figuring out which solution is the best for your specific needs.

WordPress offers a plethora of membership plugins that cater to diverse needs and requirements. In my 12+ years working on WordPress sites, I’ve seen firsthand the difference the right plugin can make.

This guide is to help make your decision easier.

Quick Picks: Best WordPress Membership Plugins

WordPress Plugin🔌Free Plan🏷Pricing🛒Best For💡
Easy Digital Downloads✅$199 – $999/yrDigital product sellers
MemberPress✖$179.50 – $399.50/yrComplete membership solution
Thrive Apprentice✖$149 – $299/yrBuilding online courses
LearnDash✖$199 – $799/yrLearning Management System
Restrict Content Pro✅$99 – $249/yrMonetizing blog content
WooCommerce Memberships✖$199/yrPhysical product sellers/Woo users
MemberMouse✖$149.50 – $349.50/yrEnterprise sites
Paid Memberships Pro✅$174 – $299/yrFlexible subscription-based businesses

Why Trust My Recommendations?

When testing WordPress membership plugins, I focus on real-world usage scenarios. My testing process comes from years of working on WordPress sites and seeing what does and doesn’t work.

Here’s why you can trust our plugin comparisons:

  • Hands-on testing of each plugin in real-world scenarios
  • Direct experience helping digital sellers choose the right tools
  • Regular updates to our comparisons based on the latest features and updates
  • Transparent evaluation criteria focused on users’ needs
  • Community feedback from thousands of users who’ve tried different solutions

My plugin recommendations are based on real experience and actual pain points users commonly encounter when choosing and using membership plugins.

For this comparison, I focused on these key factors:

Testing AreaWhat I Look For
Ease of SetupOne-click installation, setup wizard, documentation quality
Payment IntegrationAvailable gateways, transaction handling, recurring billing
Content ProtectionFlexible restriction options, drip content, user role management
Member ManagementUser dashboard, profile customization, communication tools
ReportingRevenue tracking, member analytics, export capabilities

Benefits of WordPress Membership Plugins

Membership-based websites can provide numerous benefits to your online presence. No matter what type of website you run, such as a blog, e-commerce store, or educational platform, WordPress membership plugins can have a significant impact. Some compelling reasons to consider using a membership plugin on your WordPress site include:

  • Exclusive content. WordPress membership plugins allow you to provide exclusive content, products, or services to your members. Restricting access to certain areas of your site enables you to offer unique benefits to your loyal subscribers and safeguard it from non-members.
  • Monetization opportunities. Membership plugins help you monetize your website. You can create premium membership tiers that offer additional features, content, or discounts, attracting members willing to pay for these added perks.
  • Recurring revenue streams. Running a website with membership plans allows you to generate recurring revenue. Monthly or yearly subscriptions can provide a stable income stream and contribute to your website’s financial sustainability.
  • Content dripping & course progression. For educational websites, membership plugins often offer content-dripping capabilities. You can release course material progressively, ensuring learners stay engaged and motivated throughout their learning journey.
  • Enhanced security. The best WordPress membership plugins come with built-in security features that protect your premium content from unauthorized access.

A WordPress membership plugin empowers you to create a dynamic and profitable online community. From generating recurring revenue to fostering user engagement, these plugins offer a plethora of benefits that can significantly enhance your website’s success.

What to Look for in Membership Plugins

Choosing the right WordPress membership plugin is a critical decision that can significantly impact the success of your membership-based website. To ensure you make the best choice, there are a handful of essential factors to consider, including:

Ease of use. The best plugins offer a user-friendly interface and intuitive setup process. It should be easy for you to create membership levels, manage content restrictions, and handle member interactions without technical expertise.

Content protection. Ensure the plugin offers robust content protection features, allowing you to restrict access to specific pages, posts, or custom post types based on membership levels.

Payment gateway & email marketing integrations. Verify that the membership plugin supports popular payment gateways, like Stripe and PayPal, to enable seamless and secure online transactions. Similarly, it’s smart to find plugins that integrate with your preferred email marketing services to facilitate efficient communication with members.

Reporting & analytics. Opt for a plugin that provides detailed reporting and analytics on member engagement, churn rates, and revenue data to inform your business decisions.

Support & documentation. It’s best to look for membership plugins that offer comprehensive documentation, tutorials, and reliable customer support to assist you in case of any issues.

Compatibility with themes & plugins. Check to ensure the plugin seamlessly integrates with your current WordPress theme and other essential plugins to avoid conflicts and ensure smooth functionality.

8 Best WordPress Membership Plugins

Ready to learn more about your membership plugin options? Below are some of the best WordPress membership plugins to consider!

1. Easy Digital Downloads

Easy Digital Downloads homepage

Easy Digital Downloads is the best digital eCommerce plugin for WordPress. It streamlines the process of selling digital products, managing licenses, and protecting your content and/or downloads. This includes software, eBooks, PDFs, audio files, videos, and so much more.

In addition to a complete, built-in shopping cart system, Easy Digital Downloads lets you create discount codes to increase conversions, accept recurring payments & subscriptions, and restrict file downloads based on a range of factors, such as membership/access levels.

Easy Digital Downloads integrates smoothly with various payment gateways. There are also a handful of premium extensions you can install and integrate with your EDD store that help you easily sell membership content. This includes Restrict Content Pro, which is another one of the best WordPress membership plugins included in this list.

🔑 Key Features

  • Sell unlimited digital products & file downloads
  • Members-only digital products/downloads
  • Full shopping cart system
  • Ability to accept Recurring Payments
  • Restrict file downloads by time/access level
  • Integration with popular payment gateways (Stripe, PayPal, Authorize.net, etc.)
  • Library of extensions to expand e-commerce functionality (Purchase Rewards, Content Restriction, Wish lists, & more)

Who It’s Best For: EDD is perfect for creators selling digital products and wanting to offer memberships. It’s especially great for those who want a streamlined system for both products and memberships.

Pricing: EDD has a free version, but the essential membership features require a paid plan starting at $199/year.

2. MemberPress

The MemberPress WordPress plugin website.

Another one of the most popular WordPress membership plugins is MemberPress. With its easy setup and powerful features, you can use it to create membership levels, restrict access to content, and manage digital products effortlessly.

Offering seamless integration with payment gateways and email marketing services, MemberPress ensures a smooth and secure membership experience for your WordPress users.

🔑 Key Features

  • Unlimited memberships & member subscription levels
  • Content dripping & upgrade paths
  • LMS/Drag-and-drop course builder
  • Dynamic pricing pages
  • Content restriction rules & access controls
  • User profiles & user registration forms
  • Integrations with BuddyPress, bbPress forums & other community building tools
  • Discounts & coupon codes
  • Support for multiple payment options & gateways
  • Widgets, REST API & shortcodes
  • Email marketing integrations (Contact Contact, Mailchimp, GetResponse, etc.)
  • Customizable checkout

Pricing: Pricing for MemberPress plans starts at $179.50 per year.

3. Thrive Apprentice

The Thrive Themes Thrive Apprentice plugin website.

Thrive Apprentice is a specialized WordPress membership plugin designed explicitly for creating captivating e-learning platforms. With Thrive Apprentice, you can build and manage online courses with ease.

Its user-friendly interface allows you to organize your course content, create modules, and track learners’ progress effortlessly. The plugin also offers content-dripping capabilities, enabling you to release course material gradually and keep learners engaged throughout their learning journey.

🔑 Key Features

  • Drag & drop editor
  • Online course builder
  • 50+ course templates
  • Course progress tracking
  • Content dripping
  • Interactive quizzes
  • Customizable certificates & rewards
  • Setup wizard
  • Membership management dashboard
  • Detailed reporting

Pricing: Thrive Apprentice plans start at $149 per year. You can also purchase Thrive Apprentice as part of the Thrive Suite bundle for $299 per year.

4. LearnDash

The LearnDash website.

If you’re looking to transform your WordPress website into an e-learning platform, LearnDash is a plugin worth checking out. This powerful Learning Management System (LMS) plugin enables you to create and sell online courses, quizzes, and assignments.

This tool offers an intuitive, sophisticated solution for creating an online environment and controlling access to courses based on a handful of factors. You can utilize its comprehensive reporting and analytics tools to track learners’ progress and refine your teaching strategies.

🔑 Key Features

  • Complete LMS
  • Advanced drag & drop course builder
  • Quizzes & other interactive learning materials
  • Access controls & permissions
  • Certificates & user badges
  • Frontend user profiles
  • One-time fee or subscription-based courses
  • Support for popular payment integrations (PayPal, Stripe, 2Checkout, etc.)
  • Detailed reporting
  • Easy setup
  • Drip content
  • Integrations with EDD, MemberPress, WooCommerce & more
  • Automatic email notifications

Pricing: LearnDash plans start at $199 per year.

5. Restrict Content Pro

The Restrict Content Pro plugin website.

As I mentioned earlier, Restrict Content Pro is one of the best WordPress plugins that you can use to create a membership website and sell various levels. To get the most value out of it, you can install and integrate Restrict Content Pro Member Discounts with an Easy Digital Downloads plan.

However, if you don’t need a full shopping cart system or plan to sell digital products, you can also use it as a standalone tool. It’s an excellent member plugin for restricting access to your pages, posts, and other content types in WordPress based on user roles.

🔑 Key Features

  • Restrict access to pages & posts
  • Unlimited membership levels
  • Easy setup
  • Integration with popular payment gateways (Stripe, PayPal, Braintree, etc.)
  • Free, trial & premium subscription levels
  • Simple membership management
  • Complete integration with Easy Digital Downloads & WooCommerce
  • Member email automation
  • Discounts & promotional tools

Pricing: Restrict Content is a freemium plugin. In addition to the basic, free plan, you can upgrade to a paid plan starting at $99 per year.

6. WooCommerce Memberships

WooCommerce Memberships plugin download page.

Easy Digital Downloads is the top WordPress plugin for selling digital products. However, if you offer mostly physical goods and run a WooCommerce store, WooCommerce Memberships may be the best option for you.

This premium extension lets you easily grant exclusive access to products, discounts, or downloadable content based on membership levels. This seamless integration with WooCommerce allows you to monetize your products and build a loyal customer base.

You can restrict access to content based on one-time payments or recurring payments. It also comes with drip content features and seamless integration with email marketing tools, such as Constant Contact.

🔑 Key Features

  • Membership system for WooCommerce stores
  • Flexible membership & subscription management
  • Content dripping
  • Manual membership assignments
  • Special member discounts & rewards
  • One-time or subscription-based payments
  • Integration with WooCommerce Subscriptions
  • Import/export member data

Pricing: While WooCommerce itself is free, the WooCommerce Memberships premium addon costs $199 per year.

7. MemberMouse

Plugin website for MemberMouse, one of the best WordPress membership plugins.

Rounding out our list of the best WordPress membership plugins is MemberMouse. This intuitive tool simplifies membership management with its user-friendly interface. You can utilize its advanced features, such as drip content, one-click upsells, and affiliate program management, to boost engagement and generate more revenue.

As one of the most powerful and scalable membership plugins for WordPress, MemberMouse probably isn’t suitable for beginners. However, it’s a great option if you run an enterprise-level website and are looking to grow and scale your business.

🔑 Key Features

  • Unlimited memberships & subscriptions
  • Standalone products
  • Content protection, restriction & monetization
  • Unique SmartTag™ features for creating personalized member experiences
  • Drip content
  • Integrations with marketing & communication tools (bbPress, ActiveCampaign, Mailchimp, AWeber, Zapier & more)
  • Advanced reporting
  • Automatic overdue payment management
  • Support for popular payment gateways (Stripe, PayPal, ClickBank, etc.)
  • One-click purchase links
  • Free & paid trials
  • Built-in push notifications

Pricing: MemberMouse plans start at $149.50 per year.

8. Paid Memberships Pro

The Paid Memberships Pro plugin website.

It’s tough to create a list of the best WordPress membership plugins without mentioning Paid Memberships Pro. Paid Memberships Pro offers an extensive range of membership features and customization options.

Tailor membership plans, manage recurring payments, and protect exclusive content effortlessly. Its developer-friendly approach makes it a preferred choice for businesses of all sizes.

  • Unlimited membership levels
  • Content restriction
  • Flexible & recurring payment options
  • Drip content
  • Trial memberships for premium content
  • Coupon codes
  • Automated email notifications
  • Member reports & analytics
  • Extensive integrations with third-party plugins and services to enhance functionality, including email marketing platforms, affiliate programs, & CRM tools

Pricing: Paid Memberships Pro is a freemium plugin. Paid plans start at $174 per year.

FAQs: Best WordPress Membership Plugins

Let’s wrap up with some frequently asked questions about the best WordPress membership plugins.

Can I use multiple membership plugins on my website?

While it’s technically possible, it’s not advisable to use multiple membership plugins simultaneously. They might conflict with each other and lead to functional issues. The better option is to choose the best WordPress membership plugin based on your specific type of business and website.

Are there free WordPress membership plugins available?

Yes, some membership plugins offer free versions with limited features. Examples include Easy Digital Downloads and Restrict Content. However, for advanced functionalities, it’s recommended to opt for premium versions.

Which are the best WordPress membership plugins for e-learning websites?

Both MemberPress and LearnDash are top choices for e-learning websites, providing robust course creation, quizzes, assignments, and learner progress tracking.

What are the best WordPress membership plugins for selling digital products?

Easy Digital Downloads is the best WordPress membership plugin for selling digital products and files. In addition to a full shopping cart system and e-commerce solution, you can use EDD to install and integrate premium extensions, such as Restrict Content Pro, to help create and sell members-only content.

Get the Best WordPress Membership Plugins

Choosing the right membership plugin is crucial for maximizing your website’s potential. Whether you aim to build an e-learning platform, a social network, or an online store, each of the best WordPress membership plugins mentioned in this article offers unique features and benefits.

By getting an Easy Digital Downloads pass, you can get a complete eCommerce solution and the Restrict Content Pro extension all in one plan! Grab your pass below to get started:

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

The post 8 Best WordPress Membership Plugins (Compared) first appeared on Easy Digital Downloads.

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13+ Best WordPress eCommerce Themes https://easydigitaldownloads.com/blog/best-wordpress-ecommerce-themes/ https://easydigitaldownloads.com/blog/best-wordpress-ecommerce-themes/#comments Thu, 27 Jul 2023 14:00:00 +0000 https://easydigitaldownloads.com/?p=1795965 Searching for the best WordPress eCommerce themes to elevate your online store's performance? This guide will help you find the perfect one for your website! It includes both free & premium options.

The post 13+ Best WordPress eCommerce Themes first appeared on Easy Digital Downloads.

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Are you looking for the best WordPress eCommerce themes?

In addition to its overall look and feel, your website theme influences your store’s performance, functionality, and user experience. So choosing the right one is important.

But with so many options, deciding on one can be overwhelming. To make it easier, I’ve rounded up some of the best eCommerce themes for WordPress based on factors like popularity and reviews, features, pricing, and more.

🔎 In this article, I’ll cover:

Why Use a WordPress eCommerce Theme?

Having a visually appealing and user-friendly website is crucial for attracting customers and boosting sales. The WordPress Theme Directory offers a ton of themes that cater to different businesses and niches.

The WordPress Theme Directory.

But it’s essential to choose one that is suitable for eCommerce and the type of business you have.

In my 10+ years as a digital marketer, a common mistake I see new online sellers make is underestimating the importance of their site design.

Unlike blogs or small starter sites, eCommerce sites have unique and sometimes complex requirements.

Choosing a flexible, powerful, and customizable WordPress theme built specifically for eCommerce sites can make all the difference.

What to Look for in eCommerce Themes

In your search for the best eCommerce theme for WordPress, it helps to consider some key factors.

  • Purpose and niche: Identify the specific needs of your online shop, including whether there are certain features and functionality you’ll need. Ideally, you find a theme that aligns with your eCommerce niche. Many themes include pre-built templates and layouts designed for certain types of shops.
  • Design and customization: Look for themes that offer plenty of design and customization options so you can easily incorporate your brand identity.
  • Responsiveness: In today’s mobile-driven world, you need a fully responsive theme to provide a seamless experience across all devices. The majority of WordPress themes are responsive by default. But consider how it will look on mobile devices once you’ve added your products and other content.
  • Speed and performance: Look for a lightweight theme to ensure fast loading times. The performance of your site can enhance the user experience and SEO, and boost your conversion rate.
  • Plugin compatibility: Verify whether the theme is compatible with popular plugins you’ll use. For instance, your eCommerce plugin, marketing tools, etc.
  • Support and updates: Choose a theme from a reputable developer who provides regular updates and excellent customer support.

Pricing will also likely play a role in your decision. Many of the best WordPress eCommerce themes include both free and premium versions.

13+ Best WordPress eCommerce Themes

Now that we’ve covered some important factors to consider, let’s explore the best eCommerce themes for WordPress.

To compile this list, I chose WordPress eCommerce themes that are:

  • Highly rated
  • Widely used
  • Positively reviewed
  • Feature-rich
  • Easy to use and customize
  • Optimized for performance

I used my own experience working with these WordPress themes, as well as the research, feedback, and opinions of other WordPress users and online sellers.

Additionally, I wanted to include options for every budget. This list has both free and paid options, as well as some freemium themes.

Finally, in addition to some general and multi-purpose WordPress eCommerce themes, I included a few options that are ideal for specific use cases and types of stores.

Note that both WooCommerce and Easy Digital Downloads are built to work with most WordPress themes.

1. GeneratePress

The GeneratePress WordPress theme website.

GeneratePress is a lightweight, fast, and highly customizable WordPress theme designed for various websites, including online stores. Known for its clean code and focus on performance, GeneratePress offers a solid foundation for building a fast and efficient eCommerce site.

It’s fully compatible with popular page builders like Elementor and Beaver Builder, giving you complete design control. While it doesn’t include specific eCommerce features by default, it seamlessly integrates with Easy Digital Downloads for a smooth and optimized selling experience.

🔑 Key Features

  • Lightweight and fast, ensuring quick loading times for improved SEO and UX
  • Highly customizable
  • Trusted by 600,000+ users
  • Full Easy Digital Downloads compatibility
  • Affordable premium version with advanced features and modules for extended functionality
  • Large and active community provides ample support and resources

Why I Recommend GeneratePress

GeneratePress’ performance is also exceptional. In the past, I’ve had websites load noticeably faster after switching to it. Because GeneratePress is highly customizable, you can easily tailor your site to suit your brand’s identity and branding.

Pricing 💰

GeneratePress offers both a free and premium version. The free version includes essential features, while the Pro version unlocks advanced options. Pricing for the Pro version starts at $59 per year.

2. SeedProd

The SeedProd website.

While SeedProd is primarily known as a page builder, it also functions as a full-fledged WordPress theme. Its focus on lead generation and conversion optimization makes it an excellent choice for maximizing your business’s online presence.

I particularly like SeedProd’s drag-and-drop interface. With its professional theme templates and intuitive builder, you can create stunning product pages without any coding knowledge.

SeedProd's page builder interface.

Its templates include high-quality layouts for building an online store, including homepages, landing pages, headers, footers, and sidebars.

SeedProd theme templates.

You can preview your changes in real-time and add key site elements and modules, such as forms and testimonials.

🔑 Key Features

  • Drag-and-drop builder
  • Pre-made layouts
  • 90+ blocks
  • Landing page templates
  • Theme and landing page builder
  • Unlimited customization options
  • Conversion tools
  • Integrations for Easy Digital Downloads & WooCommerce

Why I Recommend SeedProd

SeedProd offers a streamlined approach to website building, prioritizing essential elements for capturing leads and driving sales.

I recommend it to any online seller wanting to optimize conversions and customize pages without any coding.

Pricing 💰

A free version of the SeedProd landing page builder is available. For access to all themes and features, you can upgrade to a SeedProd Pro plan, starting at $159.60 per year.

💡 Learn About SeedProd + Easy Digital Downloads Integration

3. Neve

The Neve WordPress theme.

If you’re looking for a fast, lightweight, and free theme that integrates with WooCommerce, Neve is a great option. It’s beginner-friendly, highly customizable, and provides excellent performance.

Its mobile-first approach ensures your online store looks beautiful on all devices. In addition, its minimalist design puts your products in the spotlight. Neve’s high level of compatibility with popular page builders also allows for easy customization and a hassle-free site-building process.

🔑 Key Features

  • Drag & drop interface
  • Header & footer builder
  • Multiple blog layouts
  • Compatible with popular page builders (Gutenberg, Elementor, Beaver Builder, etc.)
  • Live customizer
  • SEO-friendly
  • Adobe Typekit fonts
  • Custom backgrounds
  • Mega menus

Why I Recommend Neve

Neve’s speed, simplicity, and SEO-friendliness are its standout features. It’s an excellent choice if you value performance and clean design.

While Neve doesn’t offer the same level of control as some other themes, it provides a good balance between simplicity and customization. However, advanced users might find the customization options somewhat limited compared to more feature-rich themes.

I think Neve is a really solid option for WooCommerce users who want a theme that is a bit more sophisticated than the popular Storefront theme.

Pricing 💰

There is a free version available. Premium plans start at $69 per year.

4. Divi

The Elegant Themes Divi WordPress theme.

Divi is the official theme of the Elegant Themes Divi builder. The premium theme comes with an impressive module library and features suitable for any eCommerce business and niche.

Divi is known for its flexibility and design capabilities. You can choose from hundreds of ready-made layouts and templates. My favorite aspect is the visual front-end page builder that I find functions similarly to SeedProd.

The drag-and-drop editor of the Divi theme builder.

You can customize every element of the site, from product pages to checkout flows, ensuring a truly personalized shopping experience.

🔑 Key Features

  • Drag & drop visual page builder
  • 200+ website templates
  • Pre-built modules
  • Global elements & style
  • Inline text editing
  • One-click importer & demo content
  • Custom CSS
  • SEO-friendly
  • WooCommerce integration

Why I Recommend Divi

From complex layouts to intricate animations, Divi is a feature-rich eCommerce theme. While it offers endless possibilities, Divi’s learning curve might be steeper for beginners compared to some other themes.

I wouldn’t necessarily recommend it to small-scale sellers who are only offering a couple simple products. But it can be effective if you’re looking to get the most value possible from a theme and want a lot of customization and control.

Pricing 💰

You can start using Divi for $89 per year.

5. Ultra

The Ultra eCommerce theme template.

Ultra is one of several versatile and modern themes offered by Themify. Designed for both general and eCommerce sites, Ultra has smart layout options and advanced design settings.

Its intuitive shop design makes it easy to showcase and highlight your products in the best possible way.

The Themify Ultra eCommerce demo.

One of my favorite things about this theme is how simple it is to mix and match elements. You can tailor your site layout to fit your specific needs.

The Themify Ultra theme layout options.

🔑 Key Features

  • 60+ pre-designed demo sites & layouts
  • Themify page builder
  • Pricing tables & forms
  • Multiple header styles
  • 15 pre-set color options
  • Custom styling
  • Video backgrounds
  • Mega menu
  • Section scrolling

Why I Recommend Ultra

The theme’s ability to adapt to various design styles and its focus on speed make it a strong choice for many projects. Additionally, the pre-built skins and demos can streamline the website development process.

I recommend it to sellers starting out small but eventually plan to expand and build out their store.

Pricing 💰

Ultra plans start at $59, which includes 12 builder add-ons and one year of support. For $89, you can upgrade your plan and get access to other Themify themes, including Shoppe—another option on this list.

6. Storefront

The Storefront WooCommerce theme for eCommerce websites.

Storefront is the official WooCommerce theme. It’s one of the fastest WooCommerce themes available, which is crucial for conversions and user experience.

The theme’s extensibility allows for customization without compromising performance. While Storefront might not offer the same level of pre-built design options as some other themes, it provides a flexible canvas for creating unique online stores.

It offers a simple, clean, and modern design.

A demo of the WooCommerce Storefront theme.

Storefront’s speed, WooCommerce integration, and clean design are its standout features. It’s an excellent choice for businesses looking for a solid foundation for their online store.

🔑 Key Features

  • Extensions & integrations
  • Multiple layouts and color options
  • Demo data importer
  • Live Theme Customizer support
  • Widget-ready areas

Why I Recommend Storefront

Storefront is my top recommendation for WooCommerce users.

Whereas themes like Themedd are built specifically for digital download sites, Storefront is the official WooCommerce theme that’s ideal for selling physical products.

Pricing 💰

Storefront is completely free to download and use. You can extend its functionality with premium extensions available from WooCommerce.

7. Themedd

One of the best WordPress eCommerce themes called Themedd.

If you sell digital products, Themedd is one of the best WordPress eCommerce themes. With seamless integration with Easy Digital Downloads, it’s the perfect option for building an online storefront for digital selling.

Built and maintained by the EDD team, this free theme offers a stunning way to display, promote, and sell eBooks, software, files, music, and other digital products with ease.

The grid-like layout boasts a modern and clean look. In addition to the download grid, Themedd includes aesthetically pleasing product download pages and a distraction free checkout.

Themedd distraction free checkout.

🔑 Key Features

  • Seamless integration with Easy Digital Downloads & EDD extensions
  • Full width & slim page templates
  • Mobile menu location
  • Custom widgets
  • 40+ color controls
  • Distraction-free checkout
  • Cart details

Why I Recommend Themedd

If you currently or plan to use Easy Digital Downloads, Themedd is worth using. It’s easy to use but packed with helpful features—especially when paired with EDD blocks and extensions.

It’s simple enough for beginners, but also highly extendable. I highly recommend it to anyone offering digital products or downloadable content on their site.

Pricing 💰

Themedd is a free theme.

8. Ommi (Thrive Theme Builder)

The Thrive Theme Builder Ommi eCommerce theme for WordPress.

Thrive Suite offers a comprehensive eCommerce solution that includes built-in templates, tools, and features designed for optimizing your online store. While all its products are designed with eCommerce in mind, a stand-out option is Ommi, the new companion theme for Thrive Theme Builder.

The sleek, modern design helps give your site a warm and inviting feel. You can also choose from multiple product showcases and hundreds of pre-made templates, blocks, and customizable elements to build your dream eCommerce website.

🔑 Key Features

  • Visual editor
  • 9 pre-designed homepage templates
  • 7 Silo page templates
  • 133 Theme blocks
  • 350+ Pre-designed landing pages
  • Conversion-focused tools
  • Customizable headers & footers
  • 120 Pre-designed page sections
  • 12 WooCommerce store templates
  • A/B testing capabilities

Why I Recommend Ommi

I appreciate Ommi’s focus on conversion-focused design. The theme incorporates elements that encourage user interaction and guide visitors toward desired actions.

Additionally, the integration with Thrive Theme Builder offers customization flexibility. While Ommi is part of a larger ecosystem and requires the Thrive Suite, the investment can be justified if you’re looking for a host of marketing solutions.

Pricing 💰

Ommi is included with your Thrive Suite purchase, with plans starting at $299 per year. This includes all Thrive themes and tools.

9. OceanWP

The OceanWP eCommerce template.

OceanWP is one of the best WordPress themes out there. Highly extendable, this free multi-purpose theme integrates seamlessly with most popular page builders and other eCommerce plugins, including WooCommerce.

In addition to a sophisticated design, it provides a smooth user experience and multiple customization options, including demos and eCommerce templates.

🔑 Key Features

  • Built-in templates & demos
  • Lightweight & SEO-friendly
  • Integration with popular page builder & eCommerce plugins
  • Live customizer
  • 100+ integrated Google Fonts
  • Multiple header styles, backgrounds, and colors
  • Navigation menu options
  • Custom widgets
  • Premium addons

Why I Recommend OceanWP

OceanWP’s speed, flexibility, and affordability are its standout features.

This versatile theme offers a solid foundation for building various types of websites, from simple blogs to complex online stores. Its clean and modern design aesthetics make it adaptable to different niches.

Pricing 💰

OceanWP offers a free version with essential features. For advanced options and premium templates, you can upgrade to the ECommerce Pro version, starting at $34 per year.

10. Shoppe

The Themify Shoppe theme powered by WooCommerce

If you offer a lot of physical goods and products, Shoppe is a premium Themify theme powered by WooCommerce that’s worth checking out.

Shoppe includes a ton of helpful features and tools for eCommerce sites, including a quick product search, quick-look lightbox, product image zoom, and more.

A demo of the Shoppe - one o the best WordPress eCommerce themes.

You can also choose from various layout and styling options.

🔑 Key Features

  • Custom layout creation
  • Themify builder
  • Seamless WooCommerce integration
  • Ajax shopping cart
  • Wishlist
  • Lightbox & product search
  • Product image zoom
  • Responsive design

Why I Recommend Shoppe

Shoppe’s integration with Themify Builder provides flexibility in designing product pages and overall store layout. While Shoppe might be more specialized compared to some multi-purpose themes, it excels as a platform for online retailers.

Pricing 💰

You can get the Shoppe theme, plus a dozen add-ons, starting at $59. Shoppe is part of the Themify Master Club membership, which offers access to Shoppe and other themes like Ultra, starting at $89 per year.

11. Flatsome

The Flatsome WooCommerce theme.

Flatsome is a powerhouse for eCommerce themes, known for its versatility and design flexibility.

With a wide range of pre-built layouts, customizable elements, and powerful tools, Flatsome is an excellent option for creating a stunning WooCommerce store.

I’m particularly impressed by Flatsome’s UX Builder, which allows for intuitive drag-and-drop customization without compromising performance. There are also multiple demo shop themes to choose from.

Flatsome demo shops.

The theme features modern, carefully crafted product pages, an optimized checkout process, and an impressive overall user experience. While Flatsome offers plenty of options, it might have a slightly steeper learning curve for those new to website building.

🔑 Key Features

  • UX builder
  • Element library
  • Extensive customization options
  • WooCommerce integration
  • Optimized for speed and conversions
  • Over 300,000 users
  • One-click demo content

Why I Recommend Flatsome

If you sell physical products and use WooCommerce as your eCommerce solution, Flatsome is worth considering. I recommend it for any online business owner looking to build a modern and intuitive shop with plenty of customization options.

However, its complexity might be overwhelming for beginners. The theme can become resource-intensive for highly customized designs. If you want a straightforward theme without any bells or whistles, Flatsome probably isn’t the best option.

Pricing 💰

Flatsome is available on ThemeForest for a one-time purchase price of $59. Additional extensions and support packages are also available.

12. WoodMart

The Woodmart WordPress WooCommerce theme website.

WoodMart is a premium WooCommerce theme known for its exceptional design and performance. It’s crafted with an eye for detail, offering a range of pre-designed templates and customization options to create captivating online stores.

Whether you’re selling fashion, electronics, or luxury goods, WoodMart provides the tools to showcase your products in the best possible light.

I’m particularly impressed by WoodMart’s focus on user experience. The theme incorporates features like AJAX product filters, quick view, and wishlist to enhance customer engagement.

Its performance optimization ensures fast loading times, even with large product catalogs. While WoodMart offers a ton of features, it might require a bit more technical knowledge to fully harness its potential.

🔑 Key Features

  • High-performance
  • Visual builder
  • WooCommerce integration
  • Extensive customization options
  • Product filters and sorting
  • Wishlist and compare features

Why I Recommend WoodMart

WoodMart is one of the best WordPress eCommerce themes for stores seeking a high-performance, visually stunning, and feature-rich theme. WoodMart’s strengths lie in its stunning design, performance optimization, and extensive features.

It’s an excellent choice for businesses looking to create a premium online store. However, the theme’s complexity might be overwhelming for beginners, and it might require additional plugins for certain functionalities.

Pricing 💰

WoodMart is available on ThemeForest for $59. Additional extensions and support packages are also available.

13. Hestia

The Hestia WordPress theme.

Earlier, I mentioned Neve. Another one of ThemeIsle’s most popular offerings, Hestia is a highly-rated theme that boasts a modern and clean one-page design.

It’s fitting for just about any type of eCommerce site. It’s also optimized for speed and performance, meaning fast loading times and an optimal user experience.

Hestia is an excellent theme if you want something that is clean and sleek. I appreciate how lightweight and minimalist it is without skimping on any essential eCommerce features you expect in a WordPress theme for online businesses.

🔑 Key Features

  • One-page & multi-page layouts
  • Live customizer
  • Starter sites
  • Unlimited colors
  • Lightweight and SEO-optimized
  • Multiple layout options & navigation menus
  • Customizable header
  • Social media icons
  • Compatible with page builders (Elementor, Beaver Builder, Visual Composer, etc.)
  • Mega menus
  • 200+ video tutorials

Why I Recommend Hestia

I appreciate Hestia’s minimalist approach and ease of use, and recommend it to online sellers looking for a distinct and straightforward design. The theme is easy to set up and customize, making it accessible to users of all skill levels.

Additionally, its compatibility with popular page builders allows for more advanced design options when needed. While Hestia might lack some advanced features for complex websites, it excels as a starting point for many projects.

Pricing 💰

Hestia is a free theme. A premium version is available starting at $199.

Niche eCommerce WordPress Themes

Many of the options in this list of best WordPress eCommerce themes are multi-purpose, meaning they can be used for a variety of different businesses.

But there are also some excellent niche-specific themes that are particularly useful for Easy Digital Downloads users.

Vendd

The Easy Digital Downloads Vendd eCommerce WordPress theme.

If you’re interested in starting a marketplace site for online selling, Vendd is one of the best WordPress eCommerce themes. Like Themedd, it’s free and designed specifically to integrate with Easy Digital Downloads.

  • Full-featured marketplace theme
  • Page templates
  • Design options including logo uploader, colors, and background customizations
  • Full-width layouts
  • Full support for EDD Marketplace Bundle extensions
  • Extended EDD support

It’s available to EDD users for free.

Hello! Commerce

The Hello! Commerce theme for WordPress websites.

Hello! Commerce is a stunning theme that can be used for a variety of websites, including eCommerce stores. Fully compatible with Easy Digital Downloads and WooCommerce, it’s an awesome theme for online selling.

This Genesis child theme, powered by brandID, is easy to customize and provides a simple setup for a full shopping cart and shop page.

🔑 Key Features

  • Blocked-based widget areas
  • One-click setup wizard
  • Custom starter pages
  • Customizer controls
  • Starter pages
  • Demo content
  • Easy Digital Downloads ready

Pricing: Hello! Commerce is available for $139.

Digital Downloads Pro

The Digital Downloads Pro theme website.

If you want to start selling online but don’t have a website or store set up yet, Digital Downloads Pro can help you launch your business in no time.

This premium theme comes with Easy Digital Downloads already integrated. The combination provides an aesthetically pleasing site with all the eCommerce features and tools you need to start monetizing your content.

🔑 Key Features

  • Three unique theme options
  • Block patterns
  • Drag-and-drop page sections
  • Block-based widget areas
  • One-click setup wizard
  • Customizer controls
  • Google Fonts
  • Customizable logo
  • Custom starter pages
  • Demo content

Pricing: You can purchase Digital Downloads Pro for $127.

KnowAll Knowledge Base Theme

The HeroThemes KnowAll WordPress Knowledge Base theme.

KnowAll isn’t your typical eCommerce theme. Instead of selling products, it’s designed for building vibrant online communities centered around shared knowledge and expertise. Think online courses, membership sites, and collaborative learning platforms.

KnowAll provides the framework for connecting with your audience and fostering a thriving online ecosystem. While it can be used with other knowledge base plugins, it truly shines when paired with Heroic Knowledge Base, offering a beautifully integrated solution for sharing your expertise and supporting your customers.

  • Seamless Integration with Heroic Knowledge Base. Create a visually appealing and user-friendly knowledge base that’s deeply integrated with your website.
  • Designed for Support and Documentation. Provide exceptional customer support and empower users to find answers quickly and easily.
  • Clean and Modern Design. Present your knowledge base content in a clear and professional manner.

Plus, it’s included with every Heroic KB plan.

Coaching Pro

The Coaching Pro theme.

Backed by brandID, Coaching Pro is a premium WordPress/EDD theme designed to help you grow your coaching business and land new clients. It comes packed with powerful features and tools for driving traffic to your website.

Podcast Pro

The brandID Podcast Pro theme for WordPress.

Another impressive eCommerce theme from brandID that works seamlessly with Easy Digital Downloads: Podcast Pro.

As the name suggests, this theme offers an ideal solution for showcasing, promoting, and monetizing podcast episodes. It includes video and blog capabilities so you can deliver multiple forms of media to your audience, all on a website customized to your specific needs and branding.

Stocky

The Stocky WordPress theme demo.

Stocky is a premium stock photography marketplace theme for WordPress. It has tons of features, tools, and customization options that help you sell your stock photos online with ease.

It’s easy to set up and use. You can get your theme set up in a matter of minutes. Stocky comes with the Easy Digital Downloads plugin and lets you connect to popular gateways to accept online payments, including Stripe and PayPal.

Verdict: Best WordPress eCommerce Themes

When it comes to choosing the best WordPress eCommerce themes, there is no one-size-fits-all solution. The best choice depends on several factors.

Overall, you can’t go wrong with a theme like GeneratePress. It’s powerful, flexible, feature-rich, and highly customizable. It’s one of the best multi-purpose themes out there, especially for free.

For eCommerce-specific free WordPress themes, the best options are Themedd (for selling digital products with Easy Digital Downloads) and Storefront (for selling physical goods with WooCommerce).

If you’re looking for a premium WordPress theme that includes extra tools, my favorites are SeedProd, Ommi, and Divi.

FAQs on Best WordPress eCommerce Themes

Let’s wrap up by answering some frequently asked questions.

What is the best free WordPress eCommerce theme?

If you’re looking for a free eCommerce theme for WordPress, GeneratePress is a solid option. It’s incredibly popular and powerful, with plenty of features for showcasing products and converting customers.

What is the best WooCommerce theme?

If you have a WooCommerce store and are looking for a compatible and affordable eCommerce theme, you can’t go wrong with Storefront. As the official WooCommerce WordPress theme, it’s reliable, optimized for performance, highly customizable, and feature-rich.

What’s the best theme for selling digital products?

If you’re an online seller offering digital and/or downloadable products, you’ll want to use Easy Digital Downloads as your eCommerce solution. There are a variety of themes optimized specifically for EDD stores. My favorite is Themedd.

Another high-quality, versatile, and user-friendly option is SeedProd. It includes seamless Easy Digital Downloads integration, making it easy to optimize both the appearance and performance of your digital store.

Get the Best WordPress eCommerce Themes

Choosing the perfect eCommerce theme for your WordPress website can significantly impact your online success. By considering factors like design, responsiveness, and plugin compatibility, you can find a theme that aligns with your brand and enhances the user experience.

Still need to build your eCommerce site? Download Easy Digital Downloads to get yours set up within minutes.

Want more ways to enhance your eCommerce site? Check out the best ways to create a better eCommerce customer experience!

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

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5 Best WordPress Form Plugins (Free & Paid) https://easydigitaldownloads.com/blog/best-wordpress-form-plugins-free-amp-paid/ Wed, 26 Jul 2023 19:36:49 +0000 https://easydigitaldownloads.com/?p=1796108 Looking for the best WordPress form plugins to use for eCommerce?

This guide has you covered. Learn about & compare the top form builders to use on your website!

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Looking for the best WordPress form plugins to use?

If you run a WordPress website, you know the importance of having intuitive and functional forms to interact with your users effectively.

Whether you need a contact form, a survey, or a lead generation form, using the right WordPress form plugin can significantly boost your website’s performance and user engagement.

🔎 In this article, we’ll cover:

Benefits of WordPress Form Plugins

Using a WordPress form plugin on your eCommerce site can bring several benefits. Here are some reasons why you might consider using a WordPress form plugin:

  • Contact & support. You can create WordPress contact forms to allow customers to get in touch with you easily. Additionally, support forms are great for letting customers submit inquiries or issues.
  • Feedback, surveys & reviews. Collecting feedback from customers is essential for improving your products and services. You can create review or survey forms to gather valuable insights.
  • Customization & flexibility. Many WordPress form plugins offer various customization options, allowing you to design custom forms and layouts that match your website’s branding and style. Bonus points if it integrates with popular page builders like Elementor or SeedProd.
  • Lead generation. Lead generation forms capture potential customers’ information, like email addresses, allowing you to reach out to them with targeted marketing campaigns. You can also integrate them with third-party services like Constant Contact, Zapier, etc.
  • Order forms. If you run an eCommerce business, you can use order and payment forms with customized fields.
  • Payment automation & checkout integration. Some advanced form plugins can integrate with payment gateways, like PayPal and Stripe. This enables customers to make payments directly through the online form, streamlining the checkout process.
  • Security & anti-spam features. Many WordPress contact form plugins come with built-in security features to prevent spam submissions and protect your site from potential threats.

By utilizing a WordPress form plugin on your website, you can streamline communication with customers, gather valuable data, and improve the overall shopping experience.

What to Look for in WordPress Form Plugins

When choosing a WordPress form plugin, several important factors and features should be considered to ensure you select the one that best fits your needs.

  • Ease of use. Look for a plugin with a beginner-friendly interface that allows you to create and customize forms easily, even if you have little technical knowledge.
  • Pre-built form templates. Having pre-designed form templates can save time and effort, especially if you need to create simple forms like contact, feedback, or registration forms.
  • Form fields. Check if the plugin provides a wide range of form fields, including text fields, checkboxes, radio buttons, dropdown menus, file uploads, etc., to cater to different types of data collection.
  • Conditional logic. This feature allows you to create conversational forms with fields that show/hide based on the user’s responses.
  • Spam protection. Built-in spam protection features like Google reCAPTCHA prevent automated bot submissions.
  • Integration with third-party tools & apps. Check whether the plugin can integrate with essential tools like email marketing services, HubSpot & other CRM systems, payment gateways, or analytics platforms.
  • Support, updates & documentation. Ensure the plugin is actively maintained, has regular updates, and provides proper documentation, tutorials, or customer support channels in case you encounter any issues.
  • Cost. Consider the pricing structure of the plugin, whether it’s a free or paid version, and evaluate whether it aligns with your budget and requirements.

5 Best WordPress Form Plugins (Compared)

Now that you know more about why form builder plugins can be so useful, let’s explore some of your options. Below are five of the best WordPress form plugins.

WordPress Form Plugins🔌Free Version🏷Pricing🛒Templates🖌Best For💡
WPForms✅$49.50/yr800+Complete, all-in-one WordPress form solution
Formidable Forms✅$49.50/yr200+Creating advanced forms
Gravity Forms✖$59/yr✖Advanced users & developers
Ninja Forms✅$199/yr17Basic contact forms with premium addons
Contact Form 7✅✖1Beginners on a budget needing one simple contact form

1. WPForms

WPForms, one of the best WordPress form plugins.

WPForms is essentially the Swiss army knife of WordPress form plugins Feature-packed and user-friendly, this freemium plugin offers a myriad of form-building tools. It’s a top choice for both beginners and experienced users.

With its drag-and-drop form builder, customizable templates, and seamless integrations, WPForms’ functionality streamlines the form creation process and allows you to create stunning and complex forms in minutes, and without any coding knowledge.

It can be used for everything from contact and newsletter signups to user registration forms.

You can also make your forms as simple or as dynamic and interactive as you wish. For instance, you can use conditional logic to show/hide fields based on user input. 

🔑 Key Features

  • Drag-and-drop interface
  • 800+ Pre-built templates
  • 6+ million active installations
  • 12+ thousand 5-star ratings
  • Multi-step forms
  • Accept payments
  • Conditional logic & conversational forms
  • Mobile responsive
  • Seamless integration with popular email marketing services & CRM platforms
  • Exceptional performance & flexibility
  • GDPR checkboxes
  • Spam filtering & reCAPTCHA
  • Form entry tags

Pricing: WPForms Lite is a free plugin. Pricing for the premium version of WPForms starts at $49.50 per year.

2. Formidable Forms

The Formidable Forms plugin website.

Formidable Forms is a popular, powerful, and data-driven form builder solution. It’s perfect for creating advanced forms, surveys, quizzes, and directories with ease. If you’re looking for a solution that goes beyond basic forms and delves into data-driven applications, Formidable Forms is worth considering.

You can use it to turn form data into insightful charts and graphs. It also makes it easy to break lengthy forms into multiple pages for a seamless user experience.

🔑 Key Features

  • Drag & drop form builder
  • Real-time data visualization
  • Advanced forms with calculations
  • Multi-page forms
  • Custom views
  • User tracking & signature-enabled forms
  • Spam protection

Pricing: There is a limited free version available. Pricing for the Formidable Forms Pro version starts at $49.50 per year.

3. Gravity Forms

The Gravity Forms WordPress plugin website.

Another one of the best WordPress form plugins you can use on your site is Gravity Forms. This plugin is excellent for advanced users. It’s powerful, versatile, and comes with a variety of advanced features and capabilities that can help streamline your workflow when building and optimizing web forms.

While it may have a steeper learning curve compared to some other plugins, Gravity Forms makes up for it with its extensive add-ons and robust integrations. It’s a go-to choice for many developers and agencies.

🔑 Key Features

  • Visual form builder
  • 30+ form fields
  • Advanced forms for quizzes, surveys, etc.
  • Ecommerce capabilities
  • Discounts & automated payments
  • Conditional logic
  • Add-ons library
  • Developer-friendly
  • CSV form import
  • Field validation

Pricing: Gravity Forms plans start at $59 per year.

4. Ninja Forms

The Ninja Forms WordPress plugin website.

Ninja Forms is an impressive freemium contact form builder that offers premium addons, making it easy to tailor it to your specific needs (and budget). The plugin caters to various form building needs.

While there is a lite version available, the real value in Ninja Forms comes from its membership plans. In addition to addons, you can integrate with a wide range of third-party tools and services. It also lets you create multi-step forms, accept payments, and import/export form data.

🔑 Key Features

  • Drag & drop visual form builder
  • Pre-built & customizable form templates
  • 27+ form field types
  • Conditional logic
  • File uploads
  • Unlimited forms & form submissions
  • Customizable email notifications
  • Spam protection
  • Integration for Mailchimp, AWeber, Campaign Monitor, Freshbooks, Salesforce, etc.
  • Accept payments
  • Multi-step forms
  • Custom CSS
  • 40+ premium addons
  • Form submission export

Pricing: You can download and use Ninja Forms for free. Premium addons are available and memberships start at $199 per year.

5. Contact Form 7

The Contact Form 7 WordPress plugin.

Rounding out our list of the best WordPress form plugins is Contact Form 7. This is one of the oldest and most popular free form plugins available. It’s simple, straightforward, and does the job well. While it lacks some visual and advanced features found in other plugins, its reliability and ease of use make it a favorite among many WordPress users, especially beginners on a budget.

🔑 Key Features

  • Completely free
  • Unlimited forms
  • Easy setup
  • Free addons
  • Simple shortcodes for inserting forms
  • CAPTCHA support to prevent spam submissions
  • Multi-language support
  • Dropdown menus, checkboxes, dates, etc.
  • Extensive documentation

Pricing: Free.

FAQs About WordPress Form Plugins

Let’s wrap up by answering some frequently asked questions about WordPress form plugins.

What is the best form builder plugin for WordPress?

All in all, the best WordPress form builder plugin is WPForms. The drag-and-drop form builder and user-friendly interface make it an excellent choice for beginners without any coding experience. You can use it to create nearly any type of form you can think of, no matter how simple or complex.

What is the best free form builder for WordPress?

If you’re looking for a WordPress plugin that is completely free, Contact Form 7 is one of the most popular options. But you get very few features with it.

Unsure how many features you’ll actually use or how many different types of forms you’ll want to create? I recommend using a freemium plugin like WPForms or Formidable Forms. This way, you can start with the lite version and upgrade as needed without having to switch to an entirely different plugin.

What is the most advanced WordPress form builder?

Gravity Forms is often considered one of the most advanced WordPress form builder plugins. It’s a particularly purpose-driven tool that focuses a lot on data collection and visualization. However, many of the pro versions of the plugins from your list, including WPForms, Formidable Forms, and Ninja Forms, come with plenty of sophisticated features and/or addons that let you access more advanced functionality.

Download the Best WordPress Form Plugins

Selecting the right WordPress form plugin can significantly impact your website’s user experience and conversion rates.

There are a handful of high-quality, affordable options to choose from. The ideal solution may vary depending on your specific needs, such as the types of forms you want to create. But overall, the best WordPress form plugin you can use is WPForms.

Want to integrate forms with your online store? Start by downloading Easy Digital Downloads:

Then you can follow our guide on Adding WPForms to Your WordPress Site!

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

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7+ Best Digital Download Plugins for WordPress (Compared) https://easydigitaldownloads.com/blog/best-digital-download-plugins-for-wordpress-compared/ Wed, 21 Jun 2023 16:30:54 +0000 https://easydigitaldownloads.com/?p=1793524 Trying to find the best digital download plugin for WordPress?

This post can help. See how the top options compare on functionality, key features, pricing & more.

The post 7+ Best Digital Download Plugins for WordPress (Compared) first appeared on Easy Digital Downloads.

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Trying to find the best digital download plugins for WordPress?

There are a variety of tools you can use to create, manage, and sell digital downloads in WordPress. With so many options to choose from, finding the perfect one that meets all your needs may seem difficult.

Fortunately, it doesn’t have to be. This guide will help make your decision easier by comparing the top options on the market today.

🔎 In this article, we’ll cover:

Why Use WordPress Digital Download Plugins?

When it comes to running a WordPress site, the ability to offer digital downloads to your visitors can be a game-changer. Not all plugins include the same features or functionality.

However, the best digital download plugins typically come with a handful of advantages. From adding and organizing files to tracking and selling downloads, the right plugin can help you establish a smooth and efficient workflow (and sales process!).

You can use them for:

  • Uploading, categorizing, & maintaining digital product inventory
  • Monetizing your WordPress site content through digital downloads & selling
  • Securing digital file delivery to customers & preventing unauthorized sharing
  • Adapting pricing strategy for digital downloads to maximize sales & profits
  • Integrating with popular payment gateways for secure & convenient transactions
  • Customizing the appearance & branding of digital download landing/product pages
  • Tracking sales & analytics via built-in reporting

If you plan to offer downloadable files on your WordPress site, a digital download plugin can be an excellent way to streamline the process. However, it’s important to compare the available options against your specific needs.

What to Look for in Digital Download Plugins

When researching and comparing the best WordPress plugins for digital downloads, it’s smart to consider some key factors. Knowing what to look for can save you time and help ensure you choose a solution that checks all of your boxes.

For instance, some important aspects to take into account include:

  • Ease of use & user interface
  • User reviews & ratings
  • Payment gateway integrations
  • File management capabilities
  • Security features such as file encryption and download restriction/limitations
  • Pricing & licensing options
  • Comprehensive reporting & analytics for tracking performance & monitoring activity
  • Compatibility & integration with third-party tools and services (email, CRM, etc.)
  • Support & documentation from plugin developers

Of course, your budget likely plays a role in your decision-making process. The good news is that many of the best digital download plugins for WordPress offer multiple pricing tiers (as well as free core versions).

Summary: Best Digital Download Plugins

Digital Download Plugins🔌Free 🛒Pricing 🏷Best For 💡Cons❌
Easy Digital Downloads✅$199 – $999/yrSelling digital downloads & productsNot ideal for physical goods
WPForms✅$49.50 – $299.50/yrCreating custom download/order formsNo eCommerce shopping cart system
Many form features require Pro
WooCommerce✅✖
Paid addons available
Selling mostly physical products with some digital goodsDesigned mostly for physical products
WordPress Download Manager✅$99 – $499/yrSimple file management & user access controlLimited free features
More for file uploading/sharing than selling
Download Monitor✅$39 – $159/yrUploading, tracking & managing digital filesPayPal is only payment gateway
Support limited to highest plan
MemberPress✖$179.50 – $399.50/yrSelling restricted digital content on membership sitesNo free version
Simple Download Monitor✅✖
Paid addons available
Tracking digital file download counts Limited integrations
No premium upgrade option

7+ Best Digital Download Plugins for WordPress

Ready to learn more about the best digital download plugins for WordPress? Below, we’ll take a comprehensive look at each, including key features and pricing details.

1. Easy Digital Downloads

Easy Digital Downloads, the best digital download plugin for WordPress.

When it comes to the best digital download plugins for WordPress, Easy Digital Downloads (EDD) is far and away the top option. As the #1 WordPress plugin for selling digital products and downloads, EDD offers a complete eCommerce solution ideal for users of all experience levels.

You can use it for any type of digital content, including software, eBooks, PDFs, images, videos, etc. In addition to easily creating an online store for digital downloads, the EDD plugin lets you track sales & earnings, create discount codes, accept recurring payments/subscriptions, and much more.

🔑 Key Features

  • Unlimited products & transactions with no hidden fees
  • Onboarding Wizard to create digital download store within minutes
  • Seamless integration with payment gateways (Stripe, PayPal, & Amazon Pay, etc.)
  • Full shopping cart with customizable checkout page
  • Buy Now button for instant purchases
  • Built-in reporting & analytics to track sales, earnings, & performance
  • Compatibility with any WordPress theme, including EDD-specific themes
  • Support for variable pricing, Software Licensing, Recurring Payments & Bundles
  • Huge library of extensions & 100+ integrations (Mailchimp, AWeber, ConvertKit, etc.)
  • Advanced file protection & security features
  • Customer & order management with automated emails
  • Coupon & discount codes
  • Reliable & dedicated support with tons of online documentation, tutorials, etc.

🛒 Pricing: Easy Digital Downloads’ free core plugin is packed with powerful features. EDD Pro grants access to the full range of premium features & extensions. There are four pass levels, starting at $199/year.

2. WPForms

WPForms, one of the best digital download plugins, website.

WPForms is the best form builder for WordPress. While not specifically a digital download plugin, it can enhance your digital sales process. You can create custom order, payment, and download forms to streamline the user experience for your customers.

WPForms seamlessly integrates with popular payment gateways, like PayPal and Stripe. You can use it to easily collect visitors’ information and deliver downloadable files in return. If you only offer one or two digital assets, WPForms can be an excellent alternative to complete digital eCommerce plugins like EDD.

🔑 Key Features

  • Drag-and-drop form builder interface for easy customization
  • Any type of form (contact, registration, donation, order, etc.)
  • Option to embed forms across WordPress site to promote downloads
  • Smart conditional logic to show or hide form fields based on user responses
  • Spam protection to prevent unwanted submissions
  • 700+ form templates, including a premade download form
  • Instant notifications & entry management
  • File uploads with form submissions
  • Library of addons for advanced functionality & features
  • 5+ million active WordPress installations

🛒 Pricing: WPForms offers a free Lite version. To access premium features, paid plans are available, starting at $49.50/year.

3. WooCommerce

The WordPress WooCommerce plugin banner.

With over 5 million active installations, WooCommerce is the most popular WordPress eCommerce plugin. Its user-friendly interface, extensive customization options, and large user community make it a reliable choice.

One of WooCommerce’s biggest draws is that it’s free. It’s an affordable solution for creating a storefront and managing inventory and order fulfillment. WooCommerce is primarily meant for selling physical goods rather than digital assets.

However, similar to Easy Digital Downloads, it can support both. You’ll just need the right extensions and integrations to optimize it for both physical and downloadable products.

🔑 Key Features

  • Most popular open-source eCommerce solution
  • Full shopping cart & checkout
  • Built-in inventory management & order tracking for efficient store management
  • Customizable product pages & catalog layouts to showcase offerings
  • Compatible with tons of other WordPress themes
  • Integration with 100+ payment gateways
  • 800+ extensions (including free & paid WooCommerce plugins/tools)

🛒 Pricing: WooCommerce itself is free. However, if you want to expand the plugin’s core functionality, you’ll likely incur varying costs from premium extensions and/or themes.

💡WooCommerce vs. Easy Digital Downloads: Which Is Best?

4. WordPress Download Manager

The WordPress Download Manger WordPress plugin banner.

Another popular choice in the list of best digital download plugins is WordPress Download Manager. This file management plugin can help you easily organize, categorize, sell, and track files on your website.

In addition to offering free and paid downloads, you can restrict user access, add password protections, control the download speed, and more. Most features center around the file storage and digital asset management aspect of WordPress documents.

But Download Manager can be ideal if you’re looking for a quick and straightforward way to create download links and buttons.

🔑 Key Features

  • Simple digital asset management
  • Access control, including password protection & user role restrictions
  • Detailed download logs & statistics
  • Integration with file storage platforms (OneDrive, Google Drive, etc.)
  • Custom templates
  • Different license levels/multi-file packages
  • Order & invoice management
  • Spam prevention, reCAPTCHA support & IP address blocking
  • Front-end file manager
  • Shopping cart with integrated PayPal system

🛒 Pricing: There is a limited free plugin. However, most of the above features require a Download Manager Pro plan, which start at $99/year.

5. Download Monitor

The WordPress Digital Monitor plugin banner.

Download Monitor is another popular plugin that simplifies the process of managing and selling digital downloads in WordPress. It’s not as feature-rich as some of the other digital download plugins on this list. However, it can be a cost-effective option for specific use cases.

Similar to Download Manager, it provides an intuitive interface for uploading files, organizing them into categories, and tracking download activity.

Download Monitor allows you to customize download buttons, track download counts, and even create membership plans for exclusive content access. You can also use it to collect email addresses for lead generation and targeted marketing campaigns.

🔑 Key Features

  • User-friendly interface for uploading & managing single or multiple files
  • Ability to tag, categorize, & add other meta data to downloads
  • Customizable download buttons & templates
  • Download tracking & statistics
  • Access restriction based on user roles/passwords
  • Membership add-on for gated downloads
  • Option for lifetime licensing
  • Download WordPress Block & embed shortcode
  • Ability to add terms & conditions
  • CSV import & export

🛒 Pricing: Download Monitor is available as a free plugin. Premium plans start at $39/year.

6. MemberPress

The MemberPress website homepage.

If you’re looking to offer digital downloads as part of a membership site, MemberPress is the plugin for you. It lets you easily create a membership site and restrict access to your digital products to paying members only.

This is one of the best solutions you can use to monetize your website and its content. MemberPress offers flexible membership management, content access controls, and payment integrations. With MemberPress, you can easily set up recurring payments, protect your digital content, and provide an exclusive experience to your members.

There are so many different types of digital downloads you can offer and sell via MemberPress. Some of the most popular examples include online courses, eBooks, members-only blogs, digital service & subscription sites, and more.

🔑 Key Features

  • Membership management capabilities, including tiered & subscription plans
  • Content access controls to restrict downloads
  • Build & sell online courses
  • Customizable checkout process with multiple payment gateway integrations
  • Drip content functionality to schedule the release of digital downloads to members
  • Built-in reporting & analytics with email notifications
  • Membership Downloads addon for extra features
  • Download file tracking & email notifications
  • Integration with third-party tools & apps for email marketing, page builders, & popup widgets, etc.

🛒 Pricing: Pricing for MemberPress starts at $179 per year.

7. Simple Download Monitor

The Simple Download Monitor WordPress plugin banner

Rounding out our list of the best digital download plugins for WordPress is Simple Download Monitor. If you’re looking for a free, standard plugin for tracking download counts in WordPress, this hassle-free tool is worth checking out.

Simple Download Monitor is easy to use and provides a straightforward interface for uploading and monitoring file downloads directly from your dashboard.

You can add customizable download buttons across your site, including pages, posts, and sidebars. It also provides reports for tracking file download counts, user browsers, and IP addresses.

🔑 Key Features

  • Monitor file & document downloads
  • Password protection & reCAPTCHA for downloadable files
  • File uploading, editing, & monitoring
  • Download date, time, & IP address logging
  • Drag-and-drop interface for file & document upload
  • Ability to organize downloadable files by categories & tags
  • Download buttons with option to set display rules & add terms & conditions

🛒 Pricing: Simple Download Monitor is free. Premium addons are available for purchase.

Bonus: SeedProd

The SeedProd plugin website.

As a drag-and-drop website builder, SeedProd isn’t specifically tailored for digital downloads.

However, it does let you create stunning landing pages to promote and sell your digital products. With over 1 million active installations, this beginner- and user-friendly plugin includes a visual editor for building custom pages without touching any code.

You can add Add to Cart and Buy Now buttons to pages to provide visitors with a quick and seamless checkout.

🔑 Key Features

  • Ability to create custom digital download/product category pages
  • Shopping cart navigation menu item
  • 200+ templates
  • 90+ blocks for displaying static & dynamic content
  • Pre-built themes
  • Subscriber management & tracking
  • Email marketing integrations (MailChimp, ActiveCampaign, ConvertKit, Constant Contact, etc.)
  • Free downloads
  • Spam protection
  • Access control by role or IP address

🛒 Pricing: There is a free version available. Pricing for SeedProd premium plans starts at $39.50 per year.

FAQs About WordPress Digital Download Plugins

Before we wrap up, let’s address some frequently asked questions about digital downloads in WordPress.

Can you make money selling digital downloads?

Yes, whether you’re a freelancer, small business, or larger company, there’s always a way you can make money selling digital products. The key is choosing the right type of asset to sell and using an eCommerce tool packed with features to help drive conversions.

What is the best plugin for digital downloads?

The answer may depend on your specific needs. But, overall, the best digital download plugin for WordPress is Easy Digital Downloads.

It’s one of the few WordPress eCommerce solutions built specifically for digital products and files. It provides everything you need to start an online store, integrate various payment options, and create a positive, personalized, and seamless shopping experience for customers.

What are the advantages of digital downloads?

Digital downloads offer numerous advantages for both sellers and buyers. Some of the key benefits are convenience and cost-effectiveness. Downloads are instantly delivered without having to deal with physical shipping and delivery costs/wait times.

Additionally, you can use digital downloads to reach customers worldwide without geographical limitations. You can replicate them indefinitely (meaning unlimited sales potential) and easily distribute & update versions as needed.

Get the Best Digital Download Plugins for WordPress

When it comes to adding, managing, and selling downloads on your WordPress website, choosing the right plugin is crucial. Hopefully, this comparison of the best digital download plugins helped narrow your decision.

Each of the tools we discussed has its own unique advantages.

But if you’re looking for an affordable, all-in-one solution for offering and selling digital downloads on your WordPress website, you can’t go wrong with Easy Digital Downloads! Grab your pass to get started:

eCommerce without limits!

That is our promise. Most eCommerce solutions limit your creativity
…not Easy Digital Downloads!

or try the free version.

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

The post 7+ Best Digital Download Plugins for WordPress (Compared) first appeared on Easy Digital Downloads.

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7 Best GeoIP Location Detection Plugins for WordPress https://easydigitaldownloads.com/blog/best-wordpress-geoip-location-detection-plugins/ Mon, 15 May 2023 13:31:22 +0000 https://easydigitaldownloads.com/?p=1791530 Trying to find the best GeoIP location detection plugins for WordPress? This guide can help. Geolocation data helps online business owners detect a user’s location. You can use geolocation information to tailor your e-commerce store’s offerings based on different regions. It can also make it easier to enhance the user experience on your site and

The post 7 Best GeoIP Location Detection Plugins for WordPress first appeared on Easy Digital Downloads.

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Trying to find the best GeoIP location detection plugins for WordPress? This guide can help.

Geolocation data helps online business owners detect a user’s location. You can use geolocation information to tailor your e-commerce store’s offerings based on different regions. It can also make it easier to enhance the user experience on your site and get shoppers through the checkout faster.

🔎 In this article, we’ll cover:

Why Use Geolocation WordPress Plugins

Geolocation plugins for WordPress help you gather location-based data about your WordPress website visitors. There are a few different types. The two most popular are geoIP detection and geotargeting plugins.

✅ Check out this Beginner’s Guide to GeoIP Detection in WordPress

GeoIP location detection plugins are designed to identify the geographical location of website users based on their IP addresses. These plugins provide information such as the user’s country, city, region, latitude, and longitude. The primary purpose is to gather geolocation data, which can be used for:

  • Personalizing content
  • Displaying targeted offers
  • Providing location-specific services

On the other hand, geotargeting plugins go a step further by allowing website owners to customize and target their content based on WordPress users’ geolocation. These plugins enable you to create rules or conditions that determine which content should be displayed to visitors from specific countries, regions, or cities.

GeoIP location detection plugins focus on identifying the location of website visitors. Geotargeting plugins provide additional functionality by allowing you to customize and target your content based on the visitor’s geolocation.

The best WordPress geolocation plugin depends on what you want to use it for.

When choosing a WordPress plugin for IP geolocation, consider factors like ease of use, compatibility with your WordPress version, support and updates, and user reviews. Additionally, ensure that the plugin you select complies with privacy regulations and respects user consent regarding data collection and processing.

Summary: Top GeoIP Detection Plugins for WordPress

🔌 GeoIP Plugin💸 Pricing💡 Best For
Easy Digital Downloads (EDD) Pro$399/yrDigital e-commerce sellers wanting to add location auto-detection & completion to checkout forms
WPForms Pro$199.50/yrAdding address autocomplete functionality to submission & contact forms
GeotargetingWP Pro$8-$169/monthDelivering personalized content based on a user’s location
Geolocation IP DetectionFreeDetecting IP addresses & redirecting visitors to country-specific pages or websites
Geo ControllerFree;
$15/month to $349/yr for premium
Creating rules for location-based content and redirects based on user’s geolocation
GEO my WPFree;
$49/yr to $159/yr
Integrating with popular mapping services like Google Maps and OpenStreetMap for geolocation-based search
iQ Block CountryFreeRestricting access to site based on location

7 Best GeoIP Location Detection Plugins

Ready to learn more about the best GeoIP location detection plugins for WordPress? Below is a list of some of the top options, including their key features and pricing details.

1. Easy Digital Downloads Pro

The EDD website.

Easy Digital Downloads (EDD) is a powerful e-commerce plugin ideal for selling digital products and downloads. It includes GeoIP location detection support via Stripe Pro. This plugin lets you detect the country code and city of your website visitors.

This GeoIP support functionality auto-detects the visitor’s IP address and automatically fills in the billing ZIP/Postal code field on the checkout page:

The EDD GeoIP location detection plugins functionality.

This helps get your shoppers through the checkout faster and eliminates the need to manually enter their information. The geolocation information can be helpful if you need to configure region-specific tax rates.

Another benefit of using EDD Pro is that it’s incredibly easy to set up and use. From the moment you activate it, you can follow the Onboarding Wizard to get your store set up within minutes.

There is a free version of EDD available. However, to utilize the GeoIP support, you’ll need to upgrade from EDD Lite to a Pro plan that includes the Stripe Pro payment gateway, which means the Extended Pass (or higher). An EDD Pro pass gives you access to dozens of premium add-ons that can help enhance and optimize your e-commerce site.

Learn more about EDD Free vs EDD Pro

🔑 EDD Key Features

  • Complete e-commerce solution for digital selling
  • GeoIP support at checkout
  • Autodetection & autofill/complete of billing ZIP
  • Stripe Pro payment gateway
  • Library of premium extensions
  • Conversion & optimization tools
  • Option to Lock Downloads to IP

💰 Pricing: EDD Pro plans start at $199/year, but you’ll need an Extended Pass ($399/yr) or higher. All plans include a 14-day money-back guarantee.

Please note that if you’re an existing EDD user, you’ll need version 3.1.1 or higher to use the GeoIP detection feature.

eCommerce without limits!

That is our promise. Most eCommerce solutions limit your creativity
…not Easy Digital Downloads!

or try the free version.

2. WPForms Geolocation Addon

The WPFroms Geolocation Addon landing page.

WPForms is the ultimate form builder for WordPress that, similar to EDD, can double as a geolocation plugin. Its intuitive drag-and-drop builder enables you to effortlessly create diverse types of WordPress forms for your website.

With the WPForms Geolocation addon, you can enhance your forms with two exceptional geolocation features: address autocomplete and address auto-detection.

As users input their address, the geolocation map dynamically adjusts to showcase their precise location. Users can also manually select a point on the map to modify the address within the corresponding field. The address autocomplete feature seamlessly integrates with the Google Maps API or the Mapbox Search API. By incorporating this feature into your forms, you can greatly simplify the form-filling process, reducing instances of form abandonment.

🔑 Key Features

  • Address detection & autocomplete
  • Drag-and-drop form builder
  • Integration with Google Maps API & Mapbox Search API
  • Over 600 form templates
  • Form landing pages
  • Secure payment forms

💰 Pricing: WPForms Pro, which includes the geolocation and address autocomplete functionalities, is available for $199.50 per year.

3. GeotargingWP

The Geotargeting WP plugin website.

GeotargetingWP Pro is a powerful geolocation plugin that lets you tailor content based on users’ specific locations. It’s specially designed to cater to the needs of affiliate sites and online stores that require displaying different versions of their website to different users.

For instance, it lets you create rules to display targeted content based on a visitor’s location. This can make it significantly easier for you to target specific regions or countries with personalized messages and offers.

With GeotargetingWP Pro, you can create custom campaigns tailored to specific regions, optimize your marketing efforts, and maximize conversion rates. It offers flexibility and extensive customization options.

🔑 Key Features

  • Geotargeted popups
  • Redirects
  • Content blocking
  • Geolocation-based content customization
  • IP/GPS location detection
  • Ability to create region-based shortcodesSupport for caching plugins via AJAX
  • IP or HTML 5 geolocation databases

💰 Pricing: GeotargetingWP Pro offers multiple plans ranging from $8 to $169 per month (when billed annually). They also have a 14-day free trial.

4. Geolocation IP Detection

The WordPress Geolocation IP Detection plugin banner.

Geolocation IP Detection is a free WordPress plugin that provides valuable geographic location data that can be used for customizing content. You can integrate the data seamlessly into themes or other plugins. It comes with various usage options, including as a shortcode, in CSS body classes, or within customizations.

The plugin includes language translations for city and country names and lets you display different products or promotions to visitors from different countries. It’s also easy to use and set up, making it a great option for beginners.

By default, Geolocation IP Detection utilizes HostIP.info as its primary data source. However, it also supports integration with any preferred geolocation data source, such as MaxMind and CloudFlare.

🔑 Key Features

  • Geolocation detection and redirection
  • Content customization based on location
  • Language translations for city & country names
  • Simple setup
  • Multiple geolocation data source integrations
  • Option to use shortcode or CSS body classes

💰 Pricing: Free.

5. Geo Controller (Formerly CF Geo Plugin)

The Geo Controller (CF Geo) WordPress plugin banner.

Formerly known as CF Geo, Geo Controller is a freemium geolocation detection and customization plugin for WordPress. It enables you to detect the location of your website visitors based on their IP addresses and customize dynamic content to their geographic information.

With Geo Controller, you can create personalized experiences for your visitors, target specific regions or countries, and optimize your website’s engagement. It provides a variety of shortcodes and widgets that make it easy to display or hide content based on the visitor’s location. You can also use shortcodes to show specific information to visitors from certain countries or regions.

🔑 Key Features

  • Geolocation detection
  • Content customization
  • GDPR/EU/TAX location
  • Support for shortcodes, widgets, PHP, or JavaScript
  • Currency conversion
  • Geotagging for posts & pages

💰 Pricing: There is a free version of Geo Controller you can download. For more advanced features, you can also upgrade to a premium plan, which range from $15/month to $349/year.

6. GEO my WP

The GeoMyWP WordPress plugin website.

GEO my WP is an advanced geolocation and mapping plugin for WordPress. It offers robust features to detect and leverage the geographic location of your website visitors.

With Geo My WP, you can integrate popular mapping services, customize geolocation-based search functionality, and enhance your website with location-aware features.

The plugin enables you to create custom search forms that leverage geolocation data. You can let visitors search for content, businesses, or points of interest near their current location. This feature is particularly useful for directory websites, real estate listings, or any website requiring location-based search functionality.

🔑 Key Features

  • Mapping integration (Google Maps, Bing Maps, and OpenStreetMap)
  • Geolocation and Proximity Search
  • Location-specific content, such as directories or listings
  • Extensions & addons

💰 Pricing: A free/Lite version of this plugin is available in the WordPress Plugin Directory. Premium GEO my WP plans range from $49 to $159/year.

7. iQ Block Country

The iQ Block Country WordPress plugin banner.

Rounding out our list of the best GeoIP location detection plugins is iQ Block Country. This one is a bit different from others in the list.

IQ Block Country lets you block or restrict access to your WordPress site based on the visitor’s country. This includes the entire WordPress admin area from the backend.

The iQ Block Country plugin is especially useful for enhancing security and mitigating malicious activities. For example, you can prevent access from specific countries or IP addresses associated with high-risk activities, ensuring the safety and integrity of your website.

🔑 Key Features

  • Country blocking
  • IP Address whitelisting
  • Geolocation database
  • Customized access messages
  • User tracking

💰 Pricing: Free.

FAQs About GeoIP Location Detection Plugins

What are GeoIP location detection plugins?

A GeoIP location detection plugin is a tool for WordPress that identifies the geographic location of website visitors based on their IP addresses. These plugins provide detailed information such as the visitor’s country, city, region, latitude, and longitude.

Can I use GeoIP location detection plugins for eCommerce?

Absolutely! Many GeoIP location detection plugins integrate seamlessly with eCommerce platforms like Easy Digital Downloads. In fact, if you have an online store and sell digital products, EDD Pro comes with built-in GeoIP support. This means you don’t have to use separate plugins for your eCommerce and geolocation detection needs; EDD gives you both.

Can I restrict access to my site using GeoIP plugins?

Yes, some GeoIP location detection plugins, such as IQ Block Country, offer features to restrict access to your website from specific countries or regions. These plugins allow you to create country-based blocklists, whitelist specific IP addresses, or display customized access messages for blocked visitors. With EDD, you can lock downloads to certain IPs.

Add GeoIP Support to WordPress Checkout With EDD

Implementing geolocation detection on your WordPress site can significantly enhance the user experience, provide personalized content, and streamline eCommerce operations. There are a handful of quality GeoIP location detection plugins to choose from.

However, if you’re an e-commerce site owner offering digital products, the best option is Easy Digital Downloads Pro. Try it today to get started!

eCommerce without limits!

That is our promise. Most eCommerce solutions limit your creativity
…not Easy Digital Downloads!

or try the free version.

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

The post 7 Best GeoIP Location Detection Plugins for WordPress first appeared on Easy Digital Downloads.

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How to Make Money Selling eBooks with WordPress (Step by Step) https://easydigitaldownloads.com/blog/selling-ebooks/ Wed, 10 May 2023 12:15:00 +0000 https://easydigitaldownloads.com/?p=1206157 Here's how to sell eBooks with WordPress. They are a great way to generate passive income. Also grab our FREE book cover graphic template.

The post How to Make Money Selling eBooks with WordPress (Step by Step) first appeared on Easy Digital Downloads.

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Do you want to sell eBooks on your WordPress site? Selling eBooks is a great way to generate passive income.

Smart business owners, side hustlers, bloggers, and solo entrepreneurs are using WordPress for self-publishing their eBooks all over the world.

🔎 In this article, I’ll show you how to sell your eBooks with WordPress easily. We’ll also look at the advantages and challenges of selling eBooks, whether or not to use marketplaces, and more:

What Is an eBook?

An eBook is an ‘electronic book’. Ebooks are documents that are distributed on the internet (or a computer network).

eBooks are read on a dedicated reading device called an eReader. The most popular eReader is the Amazon Kindle. They can also be read on a mobile phone, tablet, laptop, or personal computer.

Photo: person reading an eBook

eBooks are made to be read visually, not to be confused with audiobooks. Audiobooks are books recorded by narrators to be enjoyed through listening.

The Advantages and Challenges of Selling eBooks

There are many reasons why eBooks make a great digital product for you to sell.

eBook Advantages

  • Easy to create. You don’t need special software or technical skills to create and distribute an eBook. The publishing process is way easier than with printed books.
  • Scalable. Unlike with traditional paper printing, you won’t have ever-increasing overhead expenses when you sell more copies. If your eBook becomes a bestseller, you won’t have to worry about printing or reprinting your book to meet demand.
  • Easy to distribute. You just need to make a download link on your own website or list the eBook on a marketplace.
  • Easy to consume. Ebooks can be downloaded and viewed on most devices, quickly and painlessly.
  • Portable. Sure, a traditional paper book feels nice in your hand, but taking more than one or two anywhere is a pain. Customers love being able to store lots of books on one tiny device, especially for travel.

eBook Challenges

There are also challenges to sidestep or overcome when dealing with eBooks.

  • Consumers perceive traditional physical books as higher in value. The feel of the paper in your hands and the timeless prestige of a book on the shelf is powerful.
  • eBook Marketplaces have made it normal to buy books at a lower price than traditional physical books.
    • In most cases, $10 is on the high end with average prices closer to $2 or $3.
  • The prevalence of free eBooks makes the market crowded, it can be hard to demonstrate the value of your offerings.

These challenges make it very difficult to justify a high eBook price to customers. Customers likely expect to only spend a few dollars. This is unfortunate for content creators.

Where to Sell & Distribute eBooks

Basically, you can sell or distribute eBooks on digital marketplaces or websites.

Selling on Digital Marketplaces

Some popular eBook marketplaces are:

  • Amazon
    • Amazon makes it pretty easy to publish a Kindle eBook on their KDP (Kindle Direct Publishing) platform. Beware the 30-65% cut they take from all your sales in most cases.
  • Nook (by Barnes & Noble)
  • Apple Books (formerly iBooks)
  • Google Play
  • Kobo (by Rakuten)
Screenshot: Amazon eBook Marketplace

The advantages of using a marketplace are:

🟢 Marketplace Pros🔴 Marketplace Cons
They likely have a large existing customer baseFirst, most charge fees and/or take a cut of your sales revenue (the more you make the more they take)
Convenience; you don’t have to set up an online store to manage eBook salesSecond, many marketplaces take 60 or even 90 days to pay
Also, often you are only paid when you reach a certain threshold of money, otherwise they hold on to it!
Many set a maximum price your eBook can cost
Your customers are not your customer, they’re the marketplace’s customer
No direct or ongoing communication with customers

As we discussed above, it’s hard to convince customers to pay a lot of money for an eBook. When you factor in marketplace fees and restrictions, your profits can be low.

Bear in mind that even if the marketplace selling your book has a large customer base, that doesn’t mean their customers will find or choose your eBook. Those platforms have millions of books on them!

Illustration: Selling eBooks terms of use on marketplaces
Read sales terms carefully

Many authors on these platforms find they still have to do eBook marketing. They still have to create social media posts, write blog posts, strive to increase SEO (search engine optimization) and even pay for ads. All just to get people to buy their book on a marketplace that takes an additional cut of their profits.

The best way to make money selling eBooks is finding ways to keep as much or your revenue as possible.

💰 Keep more of your revenue! ➡️ Self-publish. 💪

Many entrepreneurs are instead self-publishing eBooks on their own websites. This way they can manage their brand, their website style, and (best of all) keep all their sales revenue.

As far as the convenience factor goes, sure marketplace platforms seem easy, but it’s not hard to do it yourself. 👀

In the past it was hard to make an online store. But with WordPress it can be easy, and no coding is required.

We’ll show you how you can use WordPress to sell or share your eBooks for free. You’ll only pay credit card transaction fees (which is unavoidable).

How to Sell eBooks with WordPress

Are you ready to start selling your eBooks online? With the help of Easy Digital Downloads (EDD), it’s easier than ever to get started. In this article, we’ll take you through a step-by-step guide on selling eBooks using WordPress + EDD.

Step 1: Set Up Your Website/eBook Store

Before you can start selling your eBooks, you need to set up a website. You can use any platform you’re comfortable with, but we recommend using WordPress. It’s free, easy to use, and plenty of themes and plugins are available to help you customize your website.

If you don’t already have a WordPress website, you can get one up and running within minutes using SiteGround’s Managed EDD Hosting.

Once you’ve set up your website, you can install and activate Easy Digital Downloads. The best way to sell digital products (like eBooks) with WordPress is Easy Digital Downloads:

EDD Logo Graphic

Many WordPress eCommerce solutions are designed first and foremost for selling physical products. This is true of the popular WordPress plugin WooCommerce.

Selling eBooks on these solutions is an afterthought. A bolted-on feature. You’ll likely waste time and effort setting up shipping and inventory options that you don’t need for digital products like eBooks.

EDD is purpose-built for selling downloadable digital products, like eBooks. Tens of thousands of people use EDD to sell eBooks on their websites.

eCommerce without limits!

That is our promise. Most eCommerce solutions limit your creativity
…not Easy Digital Downloads!

or try the free version.

If you’re newer to WordPress or not sure how to install a plugin, click here to view a step-by-step tutorial. You’ll be ready in no time.

Step 2: Add Your eBook as a “Download”

With EDD installed, you’ll see a new menu item on the right side of your WordPress dashboard called Downloads:

The EDD Download menu item in WordPress.

EDD calls the eBooks (or other digital items) for sale on your website “downloads”.

Let’s get your eBook on your site. For this example, we’ll use the PDF file format. Look below for more information on file formats.

First, from your WordPress dashboard, hover over Downloads and click Add New:

Adding a new download to Easy Digital Downloads.

Next, you can give the Download a name (most likely your eBook title). Then add a description (blurb) of your eBook:

Adding an eBook download to your WordPress site with EDD.

After that, set a price:

The Download prices secton of EDD.

Next, we need to configure the Download File. This is your eBook file that the customer gets when they purchase.

  1. Under File Name type “Download eBook”.
  2. Under File URL click the upload button and add your PDF file.
Screenshot: Selling ebooks with WordPress setup: file settings

Last, you need to add an attractive product image. This will likely be the cover of your book. You can use the free cover graphic template below.

Look for the Download Image box and upload your image:

Screenshot: Selling ebooks with WordPress setup: Download Image

Finally, you can click Publish.

Your eBook is almost ready to sell.

Next, you can click on View Download on the top notification banner that appeared after you published. This will take you to the frontend of your website:

Screenshot: View download

You’ll see your new eBook sales page on the front-end of your website.

In the example below we are using the free WP Astra theme. Your website will look different, depending on which WordPress theme you have.

Selling eBooks with WordPress front-end view

Step 3: Add Payment Method & Do a Test Purchase

It’s best to test out the purchase process to make sure you like the customer experience.

First, make sure your site is set up for test purchase. Go to Downloads » Settings » Payment Gateways:

The Easy Digital Downloads General Payment Settings screen.

Here, you can select the Test Mode checkbox then choose a default payment gateway. We suggest using Stripe if it’s available in your country. PayPal is also a good option.

With Stripe, you can accept credit cards, as well as Google Pay and Apple Pay.

Get started and learn more about payment methods here:

Next, go back to the front-end view of your template page to your eBook download and go through the checkout process:

Selling eBooks with WordPress checkout screen

You will get a purchase confirmation email afterward. The default email looks like this:

Screenshot: Selling eBooks with WordPress confirmation email

Customers click on the blue link to download their eBook.

Tips for Successfully Selling eBooks

Have Your Book Proofread

Consider hiring a professional service to have your book proofread and edited. Nothing makes your work appear more unprofessional than spelling and grammatical errors. This also can lead to customers regretting they purchased your eBook because it wasn’t high-quality.

Photo: person proofreading

A good DIY method for proofreading is reading your book out-loud, or having a friend read your book out-loud while you make edits. Pro tip: it can be hard to spot errors in your own eBook.

Provide Previews

Customers will appreciate a preview of the book’s contents before buying. It will help you convert site visitors into customers.

You can show screenshots, provide excerpts in the description, or even offer a free download with a small section or preview of the book.

Using previews will help you increase sales and reduce refund requests.

eBooks Can Bring In Leads

A preview (described above) can be used as a lead magnet.

Use the lead magnet to build an email list. Afterwards, you can email them to either sell them an eBook or cross-sell to another product or service.

eBooks Can Be Great for Credibility

Being the author of or contributor to a book can be great for credibility. It can be great for your resume or bio. Or they can be useful for building trust with current or potential customers.

Use eBooks to help you get a new job. Or use eBooks to help your company demonstrate expertise and land new clients.

Use eBooks to Sell Physical Books

Consider ways your eBook could be used to sell a physical book. You may be able to charge more money for a printed version of your book. There are many print-on-demand services out there to facilitate this.

If your eBook turns out to sell well, consider making an expanded and updated version that you sell as a printed book. You can even email your current eBook customers and try to up-sell them.

You can also format your eBook as an excerpt or scaled-down version of a larger printed book. This smaller book could be given away as a lead magnet or sold at a lower price. This smaller book will be used to entice them to purchase the printed book.

A physical book, in conjunction with eBooks, can help you expand your presence. You could get into libraries or bookstores. You could even do special events and offer signed copies.

Share your eBook on Social Media

It’s probably obvious that you should share about your eBook on social media. We want to emphasize the importance of making your eBook look more attractive by having a nice graphic or cover graphic.

Visual content stands out on social media. So be sure to include great graphics. Use our template (below) to do that for free!

Translate Your Book into More Languages

If your target audiences are multinational, offering versions in other languages can increase sales. There are professional translation services available for this. The popular business services site Fiverr has a large amount of freelancers available for this.

Fiverr Translations Services Page

It can be costly and tedious to do translations. And you’ll likely have to update multiple versions when you make a change. Be sure to carefully evaluate your business plan and market.

You may need to translate the rest of your website if you do this. Click here for a great article about ways to automatically or manually translate your WordPress website into other languages.

eBook File Formats

There are many file formats for eBooks.

Amazon Kindle devices use a variation of the older MOBI (Mobipocket) file format. They customize it a bit and call it AZW. I can’t find out what AZW officially stands for, most think it stands for Amazon Whispernet (their cellular data network used for downloading Amazon ebooks to your Kindle device).

The Barnes & Noble Nook uses the newer and more standard EPUB format.

Apple Books uses the EPUB format, but adds layers of copy protection or digital rights management (DRM). You can put PDF files on Apple Devices and read them in the Apple Books app as well.

Google play uses the EPUB format and also allows PDFs.

The Rakuten Kobo will also work fine with EPUBs and PDFs.

Illustration: selling eBooks on WordPress file formats

For self-distributed eBook files on your WordPress site, we recommend EPUBs and PDFs.

Free eBook Cover Design Template

Check out this free book cover graphic template we made with Canva. You can click the link below to make a copy and create your own cover graphic.

This graphic features an appealing 3D book cover style that will drive clicks. You can easily change all colors, text, and fonts. You can also add more graphics to it.

Screenshot: Free eBook cover template on Canva

👉🏾 Click here for your free Canva book cover graphic

Canva is a great free tool for making graphic designs. Set up a free account with your name and email address, they don’t require a credit card. Millions of people use their free plan with no strings attached.

They also offer a Pro Plan that has more features. Pro tip: the Pro Plan is free for registered nonprofits and NGOs.

FAQs About Selling eBooks With EDD

Can I customize the appearance of my eBook product pages with EDD?

Yes, Easy Digital Downloads allows you to customize the appearance of your digital product pages. You can choose from various themes and templates or create a custom design using WordPress themes and page builders. Additionally, Easy Digital Downloads supports extensions and plugins that provide additional design and customization options.

How are eBooks delivered to customers?

Easy Digital Downloads ensures secure delivery of eBooks to your customers. Customers who purchase an eBook receive a secure download link via email or on the order confirmation page. The link is time-limited and can be customized to prevent unauthorized sharing.

Does EDD provide sales reporting and analytics for eBooks?

Yes, Easy Digital Downloads has built-in sales reporting and analytics features. You can track and analyze key metrics such as sales volume, revenue, and customer behavior through the plugin’s intuitive dashboard. Additionally, you can integrate EDD with third-party analytics tools for more advanced insights.

Use EDD for Selling eBooks with WordPress

Nicely done! You’ve got your first eBook uploaded and ready. You’re on your way to selling eBooks on your WordPress website.

eBook publishing is a great way to make money and share your helpful ideas with the world.

Consider giving away an excerpt of one of your eBooks as a lead magnet. Freebies like these help you to grow your site traffic. They also allow you to do email marketing. Click here for our complete lead magnet tutorial.

Selling one book is good, but selling a monthly subscription could be even better! Consider how you could create subscription-based content and click here to learn how to sell subscriptions with EDD.

Get started with Easy Digital Downloads today:

eCommerce without limits!

That is our promise. Most eCommerce solutions limit your creativity
…not Easy Digital Downloads!

or try the free version.

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

The post How to Make Money Selling eBooks with WordPress (Step by Step) first appeared on Easy Digital Downloads.

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5 Best Multi-Currency Plugins for WordPress Sites https://easydigitaldownloads.com/blog/best-multi-currency-plugins-for-wordpress/ Mon, 10 Apr 2023 17:51:28 +0000 https://easydigitaldownloads.com/?p=1789586 Are you looking for the best multi-currency plugins for WordPress? If you’re selling digital products online, you’re likely catering to customers worldwide. To provide a seamless shopping experience, it’s important to offer pricing in their local currency. Luckily, a handful of multi-currency WordPress plugins can help you do this. The key is figuring out which

The post 5 Best Multi-Currency Plugins for WordPress Sites first appeared on Easy Digital Downloads.

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Are you looking for the best multi-currency plugins for WordPress?

If you’re selling digital products online, you’re likely catering to customers worldwide. To provide a seamless shopping experience, it’s important to offer pricing in their local currency. Luckily, a handful of multi-currency WordPress plugins can help you do this.

The key is figuring out which solution includes the essential features and functionality to fit your specific needs.

🔎 In this article, we’ll cover:

Why Use a Multi-Currency Plugin for eCommerce?

Using a multi-currency plugin for WordPress eCommerce sites is important for businesses that operate in multiple countries or want to expand their customer base globally. Here are some of the main reasons why you should consider using one:

  • Better User Experience: A multi-currency plugin can automatically detect a user’s location and display prices in their local currency. This helps to reduce confusion and make the shopping experience more seamless, which can lead to increased sales and customer loyalty.
  • Increased Conversions: When customers see prices in their local currency, they are more likely to make a purchase. This is because they can easily understand the price and how it compares to other products or services in their local market.
  • Global Reach: Offering prices in multiple currencies helps businesses to expand their customer base beyond their home market. This can lead to increased revenue and opportunities for growth.
  • Flexibility: A multi-currency plugin allows businesses to accept payments in a variety of currencies and payment methods, giving customers more options and flexibility.
  • Competitive Advantage: By offering prices in multiple currencies, businesses can differentiate themselves from their competitors and stand out in a crowded market.

5 Best Multi-Currency Plugins for WordPress

Ready to get into the list? Below are some of the best multi-currency plugins for WordPress.

WordPress PluginPricing💰Currencies Supported💰Best For🔑
Easy Digital Downloads/EDD Multi-CurrencyFree
$79 as an add-on
$199/yr for a premium plan
200+Digital products
WP Simple Pay$44.45/year135+Single products/one-time payments
YITH Multi-Currency Switcher$99/year160+WooCommerce users
WPML WooCommerce Multilingual & MultiCurrencyFree
€36-€186
40+WooCommerce users who need multilingual site
CURCY Multi-Currency for WooCommerceFree
$32
N/ABeginners/WooCommerce users

1. Easy Digital Downloads Multi-Currency

The EDD Multi-Currency add-on, one of the best multi-currency plugins for WordPress.

Easy Digital Downloads is a popular e-commerce plugin for WordPress that specializes in digital products. It is a great option for businesses that sell digital goods such as software, eBooks, or online courses, and need to support multiple currencies.

The EDD Multi-Currency extension is our top pick for the best multi-currency plugin for WordPress. This premium add-on allows you to accept payments in multiple currencies on your Easy Digital Downloads store. It supports over 160 currencies and allows you to set up currency exchange rates manually or use the ones provided by the European Central Bank or Open Exchange Rates.

Key Features and Benefits:

  • Supports over 200 currencies
  • Free Open Exchange Rate API keys for non-USD-based stores
  • Option to auto-update exchange rates & select preferred update frequency (hourly, daily, weekly)
  • Allows you to set up different prices for different currencies
  • Option to display supported currencies using widget as dropdown or button
  • Supports geolocation to automatically detect the visitor’s location and display prices in their local currency

EDD allows businesses to accept payments in multiple currencies and automatically converts the amount to the base currency of their choice. You can increase the global reach of your business and provide customers with a seamless payment experience.

Easy Digital Downloads also supports a variety of payment gateways, including PayPal, Stripe, and Authorize.net. It also offers a simple and user-friendly interface that makes it easy to manage your online store. You can access detailed reports and analytics to track sales and make informed decisions about your marketing and pricing strategies.

Overall, Easy Digital Downloads is a great option for businesses that sell digital products and need to support multiple currencies. Its multi-currency support, variety of payment gateways, flexibility, and user-friendly interface make it one of the best multi-currency plugins for WordPress.

Pricing: EDD does have a free version. However, the Multi-Currency extension is a premium add-on. You can purchase it as a single add-on or upgrade to EDD Pro (the recommended option).

2. WP Simple Pay

The WP Simple Pay plugin banner.

WP Simple Pay is a popular WordPress plugin that lets website owners easily accept payments from customers. It’s specifically designed for businesses that use Stripe as their payment processor. WP Simple Pay supports multiple currencies, which makes it a great option for businesses that operate internationally.

This WordPress plugin is an excellent alternative to Easy Digital Downloads if you don’t sell many products. It can be incredibly useful for accepting one-time payments and adding payment forms to your site.

Key Features and Benefits:

  • Automatically detect a user’s location and display the appropriate currency
  • Customizable payment forms
  • 10+ payment methods
  • Support for alternative payment methods (ACH Direct Debit, SEPA Direct Debit, Afterpay, Klarna, Alipay, & more)
  • Automatic tax calculations

Another benefit of WP Simple Pay is its compatibility with many WordPress themes and page builders. This makes it easy to integrate the plugin into your existing website design without making major changes to your site’s layout.

Pricing: WP Simple Pay offers both a free and a premium version of the plugin. Premium plans start at $99 per year and include additional features such as support for recurring payments, email receipts, and custom branding.

3. YITH Multi Currency Switcher for WooCommerce

The YITH Multi Currency Switcher for WooCommerce.

YITH WooCommerce Multi Currency is a premium plugin that lets you display prices in multiple currencies on your online store. If you sell physical products and use WooCommerce as your eCommerce plugin, it can be super helpful.

It supports over 160 currencies and allows you to set up exchange rates manually or use the ones provided by the European Central Bank or Open Exchange Rates. It also includes a currency switcher widget that you can display anywhere on your site.

Key Features and Benefits:

  • Unlimited currencies
  • Option for users to choose local currency
  • Automatic geolocation detection
  • Control of exchange rate update frequency

Pricing: YITH Multi Currency Switcher for WooCommerce costs $99 per year. This includes a year of updates and support, as well as a 30-day money-back guarantee.

4. WPML WooCommerce Multilingual & MultiCurrency

If you’re looking for a free option, the best multi-currency plugin for you might be WPML WooCommerce Multilingual & MultiCurrency. WPML is a popular WordPress plugin that can help you create a multilingual website.

But it also has a multi-currency add-on that lets you display prices in different currencies based on the visitor’s location. You can set up exchange rates manually or use the ones provided by Open Exchange Rates.

Key Features and Benefits:

  • Display multiple currencies based on a customer’s location
  • Currency switchers
  • Currency/price formatting
  • Option to set your own exchange rates or use automatic exchange rate service
  • Custom prices & shipping rates for secondary currencies

Pricing: This is a free plugin. However, there are also pro versions available starting at €36.62 that will give you access to more advanced m multilingual and multi-currency features.

5. CURCY MultiCurrency for WooCommerce

Rounding out our list of the best multi-currency plugins for WordPress is CURCY MultiCurrency for WooCommerce. This popular freemium plugin lets you easily set up prices for your products or services in various currencies.

It comes with a currency switcher widget you can add anywhere on your site. You can also configure exchange rates manually or automatically.

Key Features and Benefits:

  • Set product prices in different currencies
  • Auto-detect customer’s country code based on IP address
  • Geo API
  • Option to show price in default currency & the approximate price in the customer’s native currency
  • Ability to set the exchange rate manually & manage exchange fee
  • Option to hide currencies

Pricing: This is a freemium plugin. You can use some of the multi-currency features for free. The premium version is available for $32.

FAQs About Multi-Currency Payment Plugins

What is a multi-currency payment plugin?

A multi-currency payment plugin is a tool that allows your customers to pay for products or services in their local currency, even if your website operates in a different currency. It automatically converts the currency and displays the price to the customer in their preferred currency.

How does a multi-currency payment plugin work?

A multi-currency payment plugin uses an exchange rate to automatically convert the price of a product or service into the customer’s local currency. The exchange rate is usually updated regularly to ensure that the conversion is accurate.

Are there any fees associated with using a multi-currency plugin?

Some multi-currency payment plugins may charge a fee for currency conversion. However, this varies depending on the plugin you choose. It’s important to research different options and compare the fees before deciding.

Can I use a multi-currency plugin with any payment gateway?

Most multi-currency payment plugins are compatible with popular payment gateways such as PayPal, Stripe, and Authorize.net. However, it’s important to check the compatibility of the plugin with your chosen payment gateway before installing it.

Can a multi-currency payment plugin work with a multi-language plugin?

Yes, many multi-currency payment plugins are compatible with multi-language plugins, such as WPML and Polylang. This allows you to create a fully localized website with multiple languages and currencies.

Get EDD for Best Multi-Currency Plugin

Multi-currency plugins for WordPress e-commerce sites are crucial for businesses that operate in multiple countries or want to expand their customer base globally. Using one can help you detect a user’s location and display prices in their local currency, improve the user experience, and increase conversions.

If you sell digital downloads or products, the Easy Digital Downloads Multi-Currency extension is the best multi-currency payment plugin for WordPress due to its multi-currency support, variety of payment gateways, flexibility, and user-friendly interface. Download EDD today to get started!

eCommerce without limits!

That is our promise. Most eCommerce solutions limit your creativity
…not Easy Digital Downloads!

or try the free version.

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

The post 5 Best Multi-Currency Plugins for WordPress Sites first appeared on Easy Digital Downloads.

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Easy Digital Downloads Free vs Pro: Which Is Right for You? https://easydigitaldownloads.com/blog/edd-free-vs-paid/ https://easydigitaldownloads.com/blog/edd-free-vs-paid/#comments Tue, 21 Mar 2023 12:01:00 +0000 https://easydigitaldownloads.com/?p=1779009 Don't know which version of Easy Digital Downloads (EDD) is best for your specific needs?

This comprehensive guide discusses what EDD is and compares the free version with paid plans.

Learn the key comparisons of EDD free vs EDD Pro to decide which solution will best serve both your budget and your eCommerce needs!

The post Easy Digital Downloads Free vs Pro: Which Is Right for You? first appeared on Easy Digital Downloads.

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Easy Digital Downloads (EDD) is the best WordPress plugin for selling digital products and downloads. If you’re considering using it, you might wonder whether to go with the free or paid version. In this EDD free vs pro comparison post, I’ll help you decide!

The EDD Core plugin—also known as the Lite version—is packed with powerful features. It provides the staple tools needed to build an online store. But, depending on the specific functionality and sophistication you’re looking for, a premium pass for EDD Pro could be well worth the cost.

In this post, I’ll cover what Easy Digital Downloads is and compare the free version with a paid plan across key areas:

What Is Easy Digital Downloads?

Easy Digital Downloads (EDD) is a WordPress plugin for selling digital products from your website. With EDD, you can sell anything from eBooks to software to videos, and more. You can also offer downloads for free.

The EDD and WordPress logos.

With over 50,000 active WordPress installations, EDD is an impressive WooCommerce alternative, especially if you’re not primarily selling physical goods. This complete eCommerce solution makes setting up your digital store and selling products easy. You can add them to your existing WordPress site or create a new one using the EDD WordPress theme and Managed EDD + SiteGround Hosting!

Easy Digital Downloads includes all the features needed to run a successful digital store, including a shopping cart, checkout system, payment gateway integration, and product management tools. Use it to create discount codes, track your sales, and choose from plenty of add-ons to extend its features and functionality.

Easy Digital Downloads Free vs Pro: Key Comparisons

Before I get into the specifics of how the free vs paid versions compare, let’s briefly discuss EDD pricing. The core plugin is free to download and use forever.

The free version doesn’t give you access to the EDD premium extensions available in the library. In the comparison tables included throughout this post, features or extensions that aren’t included with the free plugin (✖) are still supported – but they’re only available with a plan upgrade.

The Easy Digital Downloads EDD Pro pricing.

There are four pricing tiers:

  • Personal: $99.50 per year (1 website)
  • Extended: $199.50 per year (1 website)
  • Professional: $299.50 per year (1 website)
  • All Access: $499.50 per year (3 websites)

If you want access to the entire suite of extensions, features, and tools that Easy Digital Downloads offers, I recommend the All Access Pass. But plenty of extensions are included with the other tiers.

All EDD premium pass holders can use EDD Pro. Below are some of the biggest differences between Easy Digital Downloads Free vs Pro.

EDD ProEDD Free (Lite)
Install & activate extensions from WordPress adminLimited
Geolocation added to checkout✖
Downloads can be duplicated without an extension✖
Option to add a search form to the User Downloads block✖
Free Downloads✖
Invoices ✖
Multi-Currency ✖
Download Email Attachments✖

Now let’s get into the specifics of EDD free vs paid.

Getting Started with EDD

If you want to add eCommerce functionality to your WordPress site and start selling digital products quickly, EDD can help make that happen. The entire process is simple.

You can download the Easy Digital Downloads Core plugin from the WordPress Repository (Plugins » Add New).

Installing the free Easy Digital Downloads plugin.

Alternatively, you can sign up for a plan on the website. After you complete your purchase, you can manage your settings and download the EDD plugin from your account dashboard.

EDD Account Area Access Passes

After uploading the EDD plugin to your WordPress site, you can locate it under the Downloads menu item added to your dashboard.

The EDD Downloads menu item.

You can also follow the Onboarding Wizard to get your store up and running within minutes.

The EDD Pro onboarding wizard.

One of the steps in the Onboarding Wizard lets you install & integrate popular and powerful WordPress plugins to help with conversions and optimization:

When it comes to usability, there is no major difference in the EDD free vs pro. It boasts a clean, organized interface that is easy to navigate.

All products are added under Downloads.

The place to add a new download in EDD.

The overall interface looks and functions similarly to the regular WordPress editor. However, there are more settings below and to the right for controlling the download settings.

Adding a new EDD download.

EDD Pro lets you install and manage extensions directly from WordPress.

The EDD extensions screen.

If you’re using the Lite/free version, you can still explore EDD extensions on this screen in WordPress. But you’ll have to click on the Upgrade Now button to visit the EDD website and upgrade to a premium plan.

Payment Gateways in EDD Free vs Pro

When you’re done activating and authenticating your license key, one of the first steps is to configure a payment processor (Downloads » Settings » Payments » General).

The Easy Digital Downloads Payment gateways.

The free EDD plugin lets you choose from Stripe, PayPal, and Square for the active payment gateways. This means your customers will be able to use any major credit card and their PayPal account to check out.

EDD Pro gives you more options. There are a ton of extensions available for additional payment gateways, such as Authorize.net, Braintree, and PayPal Commerce.

This includes integration with Payment Element for a smoother, safer, and more reliable checkout process.

The Stripe Payment Element integration that is available with EDD Pro.

You can also turn on Test Mode. With this enabled, no live transactions will be made.

GatewayEDD FreeEDD Paid
Stripe✅✅
PayPal✅✅
Square✅✅
Braintree✖✅
Authorize.net✖✅
Stripe Pro✖✅
Apple/Google Pay✅✅
PayPal Commerce Pro✖✅
SOFORT Banking✖✅
Coinbase✖✅
ClickBank Gateway✖✅
Multi Currency✖✅
EDD Wallet✖✅
Check Payment✖✅

Shopping Cart and Checkout in EDD Free vs Pro

One of the benefits of Easy Digital Downloads is that it comes with a full, customizable shopping cart system. After visitors add a product to their cart, you can redirect them to the Checkout page.

An EDD Checkout page demo.

The Core EDD free plugin includes 11 blocks, including ones for Cart, Checkout, and Buy Button. When you use the Cart block, you can choose to display the full cart or a more concise, mini version.

If you want to skip the Cart page to consolidate your checkout process, you can also use the Buy Button block.

The EDD Buy Button block

You can also customize the checkout address fields under Settings » Payments » Checkout.

In addition, you can offer registered users or guest checkouts and enable cart saving. The latter generates a unique, temporary link to a customer’s cart so they can bookmark or share it.

There is also an option to require users to agree to terms before completing a purchase. All of these features are included in both the free and paid versions. But, with a premium plan, you get additional capabilities that can provide a more customizable and sophisticated checkout experience.

For instance, you can include an Add To Cart popup and install the Checkout Fields Manager extension for free.

FeatureEDD FreeEDD Pro
Full Shopping Cart✅✅
Mini Shopping Cart✅✅
Buy Button Block✅✅
Custom Checkout Form Fields✅✅
Purchase Agreement of Terms✅✅
Checkout Block✅✅
Auto EU VAT Handling✖✅
Free Downloads✖✅
Add To Cart Popup✖✅
Checkout Fields Manager✖✅

Subscriptions and Memberships in EDD Free vs Paid

When deciding between the Easy Digital Downloads free plugin or a premium license, it’s important to consider the type of eCommerce site you want to create. This includes the pricing structure you want to offer customers.

The core plugin lets you set Download Prices as well as enable variable pricing.

The pricing settings of a download in EDD.

But if you’re looking to create a subscription or membership site, you’ll likely want to access the Recurring Payments and Content Restriction add-ons. You can install them for free when you purchase a paid package.

You can also add tools for offering custom prices and commissions.

FeatureEDD FreeEDD Premium
Software Licensing✖✅
Recurring Payments✖✅
Custom Prices✖✅
Content Restriction✖✅
RestrictContent Pro✖✅
Commissions✖✅

eCommerce Reporting in EDD Free vs Pro

With Easy Digital Downloads, you’ll never have to wonder how your store is performing. All the data and information you need is available under the Reports section of the plugin.

The Easy Digital Downloads reports dashboard.

The built-in tracker automatically keeps a record of your earnings, refunds, sales, and more. You can filter your reports by specific dates and products. It lets you monitor all aspects of your eCommerce store and export the data into a CSV file.

EDD also keeps records for each of your customers. You can view, edit, and manage them directly from the backend of your site.

EDD paid plans offer access to extensions that can help enhance and extend your tracking and reporting options. In addition to Advanced Reports, you can use EDD Email Reports. This extension will deliver detailed, daily sales reports directly to your inbox.

Paid plans also come with the Campaign Tracker add-on. You can use this tool to track Google campaign data and integrate it with EDD orders.

FeatureEDD FreeEDD Pro
Earnings✅✅
Refunds✅✅
Sales✅✅
Advanced Reports✖✅
Campaign Tracker✖✅
EDD Email Reports✖✅

Discounts in EDD Free vs Pro

It’s important to have a strategy for attracting new customers and increasing loyalty. One way to do that is to offer discounts and rewards.

Easy Digital Downloads makes doing so easy. The free plugin comes with built-in functionality for creating and adding discounts  (Downloads » Discounts » Add New).

Adding a discount in EDD.

If you upgrade to a paid plan, you can also install Discounts Pro and Discount Code Generator for more options. You can configure the settings to automatically apply a discount at checkout once certain criteria and conditions are met. You can also use the Coupon Importer extension to import a CSV of existing coupons to your EDD site.

Reward programs can also be effective. Social Discounts and EDD Purchase Rewards are included with a paid license and give you options for rewarding customers for certain purchases or sharing and promoting your products.

FeatureEDD FreeEDD Pro
Discount Codes✅✅
Social Discounts✖✅
Discounts Pro✖✅
EDD Purchase Rewards✖✅
Discount Code Generator✖✅
Coupon Importer✖✅

Email Marketing Tools + Integrations in EDD

As I’ve mentioned, a chief difference between EDD free vs paid is the extensions and tools included. Premium versions of EDD provide a ton of add-ons for email marketing and other third-party tools and services.

Some of the EDD free vs paid extensions.

For instance, you can use Zapier to connect your store with over 5,000 web services and products, which can take your workflow and automation to the next level. You can also connect to email extensions such as Mailchimp to build your email list. You can create, manage, and track email marketing campaigns and newsletters using GetResponse, Active Campaign, or Campaign Monitor.

FeatureEDD FreeEDD Pro
Zapier✖✅
Mailchimp✖✅
Slack✖✅
AWeber✖✅
EDD Message✖✅
Recapture✖✅
ConvertKit✖✅
MailPoet✖✅
GetResponse✖✅
ActiveCampaign✖✅
Campaign Monitor✖✅

Purchase Receipts and Invoices

Out of the box, Easy Digital Downloads comes with features for recording order and payment history. You can use the Order History, Receipt, and Confirmation blocks on any page. They allow you to provide customers with purchase records and receipts.

The EDD free vs paid receipt block.

You can include these key details about payments and orders on their customer account pages as well as purchase receipts you send via email.

Screenshot: Start an Online Store: Purchase Receipt

If you upgrade to EDD premium, you can use extensions such as Resend Receipt for purchase receipts with no authentication. Download Email Attachments lets you send download files via email as attachments. You can use Per Product Emails to create custom purchase confirmation emails for products).

FeatureEDD FreeEDD Premium
Order History Block✅✅
Receipt Block✅✅
Confirmation Block✅✅
Invoices✖✅
Resend Receipt✖✅
EDD Disable Purchase Receipt✖✅
Download Email Attachments✖✅
Per Product Emails✖✅

File Sharing and Protection in EDD Free vs Pro

One of the benefits of using EDD for digital products and downloads is that all files are automatically secured. All product files are restricted to authorized customers and without any configurations required. You can limit file downloads and create link expirations.

However, if you’re looking for additional security and protection or a place to host product files other than your WordPress Media Library, the EDD paid version is the way to go. There are a handful of add-ons that help safeguard both your site and files, including Fraud Monitor and Lock Downloads to IP.

You can install content delivery extensions. For instance, Amazon S3 and Dropbox File Store let you securely host files on those respective platforms.

FeatureEDD FreeEDD Premium
Amazon S3✖✅
Dropbox File Store✖✅
Upload File✖✅
Fraud Monitor✖✅
Lock Downloads to IP✖✅
Password Meter✖✅
MaxMind Fraud Prevention✖✅

Product Reviews and Comparisons in EDD

Lettings customers leave product reviews, compare products, and create wishlists can enhance the user experience. The free EDD plugin offers limited options for these kinds of features.

But the premium plans give you access to plenty of extensions that can help you strategically showcase and recommend products to increase sales. This includes add-ons such as Recently Viewed Items, Recommended Products, Featured Downloads, and Digital Badge.

FeatureEDD FreeEDD Pro
Recommended Products✖✅
Reviews✖✅
Recently Viewed Items✖✅
EDD Wishlists✖✅
Compare Products✖✅
EDD Featured Downloads✖✅
Digital Badge✖✅
EDD Favorites✖✅

Support in EDD Free vs Pro

Regardless of whether you decide to go with EDD free or EDD paid, you can expect the same level of dedicated customer support from our team of skilled experts. Easy Digital Downloads support is free for all of our users. You can open a support ticket whenever you need to.

If you purchase a premium plan, you can also get extension support. In addition to our team of knowledgeable developers and WordPress experts, you can also refer to our website’s Help Center for unlimited access to our extensive collection of guides, tutorials, and documentation.

EDD Free vs Pro: Final Verdict

Easy Digital Downloads is the best WordPress plugin you can use to sell digital products and downloads on your website. Even with the free plugin, you’ll get significantly more than you’d expect compared to other tools in the same category.

If you’re trying to decide between EDD free vs paid, the answer really boils down to the features and functionality you’re looking for. To upgrade from EDD Free/Lite to EDD Pro, you can follow our step-by-step guide.

Each EDD tier offers full transparency. You can explore the plans to learn exactly what’s included with each and find the perfect solution for your specific business (and budget!). If you’re ready to unlock unlimited access to all of the powerful eCommerce tools, extensions, and solutions for your WordPress site, sign up for an All Access Pass today.

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

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WooCommerce vs. Easy Digital Downloads: Which Is Best? https://easydigitaldownloads.com/blog/woocommerce-vs-easy-digital-downloads-which-is-best/ Fri, 17 Mar 2023 15:20:38 +0000 https://easydigitaldownloads.com/?p=1783947 Do you want to turn your WordPress site into an eCommerce store? If so, you’ll likely eventually find yourself comparing WooCommerce vs. Easy Digital Downloads (EDD) and wondering which may be the better option. Both WooCommerce and Easy Digital Downloads are popular WordPress plugins that let you create and manage online stores. But there are

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Do you want to turn your WordPress site into an eCommerce store? If so, you’ll likely eventually find yourself comparing WooCommerce vs. Easy Digital Downloads (EDD) and wondering which may be the better option.

Both WooCommerce and Easy Digital Downloads are popular WordPress plugins that let you create and manage online stores. But there are some key differences between the two that make them better suited for certain types of business owners.

The more you understand WooCommerce vs. Easy Digital Downloads, the easier it will be to choose the best solution for your needs and eCommerce store.

🔎 In this comparison post, we’ll cover:

WooCommerce & Easy Digital Downloads Overview

Before diving into WooCommerce vs. Easy Digital Downloads, let’s take an introductory-level view of each.

What Is WooCommerce?

The WooCommerce plugin banner.

WooCommerce is a powerful, extendable WordPress plugin backed by Automattic. It’s the most popular eCommerce plugin, powering over 8% of all eCommerce websites.

WooCommerce lets store owners quickly and easily set up and customize online shops. Although it was originally meant for selling physical products, there are now ways that you can use it for digital products as well.

WooCommerce includes:

  • Full shopping cart functionality
  • Multiple payment gateways
  • Inventory, shipping, & order fulfillment management
  • Marketplace of themes & extensions
  • Coupons & discounts
  • Reporting & analytics

On the other hand, WooCommerce features may seem overly complex or a bit overwhelming. For instance, you may not need inventory and shipping features if you only sell digital or downloadable files. That’s where Easy Digital Downloads comes in.

What Is Easy Digital Downloads?

The EDD and WordPress logos.

Easy Digital Downloads is another leading eCommerce solution for WordPress. It belongs to the Awesome Motive, Inc. family. Under the same umbrella are some of the most established and recognizable brands in the WordPress community, including AIOSEO, WPBeginner, WPForms, AffiliateWP, OptinMonster, and more.

An excellent WooCommerce alternative, EDD is specifically designed for selling digital products and downloads. It makes it easy to create an online store (with little or no technical experience) and seamlessly grow your eCommerce business.

EDD offers:

  • Unlimited digital products (eBooks, software, audio, etc.)
  • Full shopping cart
  • Order & customer management
  • Multiple payment gateways
  • Dozens of extensions & add-ons
  • Themes for digital stores
  • Subscriptions/memberships
  • Coupons & discounts
  • Recurring payments
  • Reporting & analytics
  • User registration & guest checkout

You can use EDD to sell physical products. However, similar to how WooCommerce is best for physical goods, EDD is ideal for digital ones.

eCommerce without limits!

That is our promise. Most eCommerce solutions limit your creativity
…not Easy Digital Downloads!

or try the free version.

WooCommerce vs. Easy Digital Downloads

WooCommerce and Easy Digital Downloads share similar features and functionalities. But there are some key differences and nuances to consider. Let’s dive in and look at WooCommerce vs. Easy Digital Downloads.

WooCommerce vs. EDD: Best For…

WooCommerce and Easy Digital Downloads can both be used to sell physical and/or digital products.

WooCommerce is best for selling mostly physical products and goods. It includes inventory and order fulfillment features that aren’t typically relevant or necessary if you only offer digital products or downloadable files.

Easy Digital Downloads is best for selling digital products, subscriptions, and downloads.

Where WooCommerce is more general-purpose, Easy Digital Downloads specializes in digital products and files.

WooCommerce vs. Easy Digital Downloads Pricing

There is no simple, straightforward answer to whether WooCommerce or EDD is cheaper. It largely depends on which (if any) features and customization options you want to add to the core plugin(s).

WooCommerce and Easy Digital Downloads both offer free versions as well as competitively priced premium add-ons. However, EDD also offers a Pro version and cost-friendly bundle packages that can save you money, especially if you plan to use it for multiple extensions and/or sites.

The EDD paid plans.

In this sense, Easy Digital Downloads offers more pricing variety. The free EDD version is a great option for beginners needing a simple solution for selling a few digital products. It’s packed with powerful features and tools, many of which other eCommerce platforms only include with their paid plans.

The paid packages offer excellent cost-savings opportunities. For instance, the All Access Pass comes with 80+ premium extensions and WordPress themes optimized specifically for EDD/digital storefronts. Depending on the type of store you have and the features you plan to use, this could add up to as much as $6,000 in cost savings.

Easy Digital Downloads pricing is completely straightforward and transparent. You pay a one-time annual cost and can upgrade or downgrade anytime. Each plan includes a 100% no-risk, 14-day money-back guarantee.

🏷 Learn more about EDD Free vs. Paid

WooCommerce is free to download and use. They don’t have a Pro version. However, there are a wide range of premium extensions that can be purchased, as well as themes. The add-on prices can range from anywhere between free to a few hundred dollars.

WooCommerce vs. EDD Payment Gateways

Regarding payment processors, both WooCommerce and Easy Digital Downloads support all major gateways. Both include Stripe and PayPal for free, with other gateways available via add-ons (free and paid).

Payment GatewayWooCommerceEDD
Stripe✅✅
PayPal✅✅
Amazon Pay✅✅
Google Pay✅✅
Square✅✅
Stripe Pro✖✅
PayPal Advanced/Commerce✖✅
Braintree✅✅
Authorize.net$79✅
SOFORT$79✅

WooCommerce vs. EDD Setup & Ease of Use

When it comes to usability, there’s not much difference between WooCommerce vs. Easy Digital Downloads. If you’re familiar with the WordPress interface, both user-friendly plugins should be easy to navigate. They let you manage everything from your WordPress dashboard.

Below is a side-by-side look at the WooCommerce vs. Easy Digital Downloads interface:

WooCommerce vs. Easy Digital Downloads dashboards.

With both, you can add your products, create and customize product pages, configure payment options, and much more.

WooCommerce and Easy Digital Downloads offer onboarding and setup wizards that help you get your store up and running within a matter of minutes:

The EDD onboarding wizard.

Easy Digital Downloads is generally considered easier to use and set up, particularly if you only need to sell digital products. WooCommerce is more complex and may require more time and effort to set up, but it offers tons of features and flexibility.

WooCommerce vs. Easy Digital Downloads Themes

When it comes to designing the look and feel of your store, WooCommerce and EDD both offer powerful customization tools. They also support many free and premium WordPress themes.

This includes any themes offered in the WordPress Theme Directory:

The WordPress Theme Directory.

Easy Digital Downloads offers themes (included with some plans), as well as a library of third-party recommended themes:

Easy Digital Download themes.

WooCommere offers a Themes Store:

The WooCommerce Theme Store.

Both plugins also let you integrate with page builder plugins that you can use to add customizable templates and other elements.

WooCommerce vs. EDD Extensions & Integrations

The WordPress.org Plugin Directory offers tons of WooCommercec plugins and Easy Digital Downloads plugins for free. Both also offer premium addons that are available to download from their respective websites.

Like themes, WooCommerce has an Extensions Store that offers free and paid options:

The WooCommerce Extensions store.

WooCommerce extensions include tools and apps that you can use to integrate with other software solutions, such as shipping carriers and accounting systems.

EDD extensions span so many different categories. Many are available for free depending on the plan you have. In addition to payment gateways, email marketing, and user experience tools, you can also find addons for software licensing, membership sites, and SEO.

WooCommerce vs. Easy Digital Downloads Support

As part of the WordPress ecosystem, WooCommerce and EDD are both highly supported and regularly updated. Since they are so popular, there are also plenty of online tutorials available. The WordPress community is filled with knowledgeable developers who use WooCommerce and EDD that can offer insight, guidance, and tips when needed.

However, a downside of WooCommercec is that it doesn’t have dedicated customer support like Easy Digital Downloads does.

FAQs About WooCommerce vs. Easy Digital Downloads

Can I use WooCommerce & Easy Digital Downloads at the same time?

If you can’t decide between WooCommerce vs. Easy Digital Downloads, you may be wondering whether using them both on your WordPress site is an option. In short: Yes.

While this could lead to a more crowded and confusing environment than otherwise necessary, there aren’t any conflicts between them. You can run both on the same domain name.

Start Your WordPress eCommerce Site Today

The only thing you need to start an online store on your WordPress website is an eCommerce plugin. When it comes to WooCommerce vs. Easy Digital Downloads, the best option comes down to the types of products you’re selling. While WooCommerce is an excellent option for physical products and goods, Easy Digital Downloads is the top solution for digital products, downloads, and files.

Ready to start selling your digital products in WordPress? Download EDD today to get your store set up!

eCommerce without limits!

That is our promise. Most eCommerce solutions limit your creativity
…not Easy Digital Downloads!

or try the free version.

Want to see how Easy Digital Downloads compares to other eCommerce solutions? Check out EDD vs. Etsy vs. Sellfy.

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

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10 Most Popular Easy Digital Downloads Extensions https://easydigitaldownloads.com/blog/most-popular-edd-extensions/ Wed, 08 Mar 2023 20:45:58 +0000 https://easydigitaldownloads.com/?p=1787732 Easy Digital Downloads is a complete solution for selling digital products in WordPress. Learn about the top EDD extensions you can use to expand and enhance the core plugin.

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Are you getting the most value from Easy Digital Downloads (EDD)? One of the best ways to ensure you’re maximizing your success is by using popular EDD extensions.

This powerful eCommerce WordPress plugin offers tons of add-ons that can help you increase engagement, optimize conversions, boost sales, and streamline your digital business. The key is figuring out which ones would be the most valuable for your specific needs.

In this post, we’ll highlight the most useful and popular EDD extensions that have been tried and tested by thousands of users.

🔎 We’ll cover:

Why Use Popular EDD Extensions?

Easy Digital Downloads (EDD) is a powerful and flexible eCommerce platform for selling digital products. This includes eBooks, software, audio files, and more. It comes with a complete shopping cart system and features optimized specifically for WordPress sites.

The EDD and WordPress logos.

There are many reasons online sellers choose the EDD WordPress plugin to sell digital products online. It’s easy to set up, customizable, and makes selling digital products quick and easy. It’s a great WooCommerce alternative if you don’t offer many physical products.

To make the most out of this robust eCommerce platform, it’s smart to use extensions. Easy Digital Downloads extensions are add-ons that add new features and functionality to the core plugin:

Scrolling through EDD extensions in WordPress.

Whether a beginner or an experienced user, EDD extensions can help enhance your eCommerce store and grow your online business. You can choose ones that are tailored to your business needs and objectives. It doesn’t matter if you want to create recurring revenue streams, protect your software, build a digital marketplace, or achieve something else; there’s an EDD extension that can help.

With so many available, it might be overwhelming to decide which ones to use. To make it easier, it may help to familiarize yourself with the most popular EDD extensions to learn what makes them so valuable to other WordPress users.

The Easy Digital Downloads plugin offers so many different types of add-ons. The best options depend on the business you have and your goals and objectives.

Let’s look at 10 of the most popular EDD extensions that can help encourage growth and conversions for online stores.

🔌EDD Extension✅ Best For🔑 Pass Needed
Recurring PaymentsSetting up subscriptions & generating recurring revenueExtended
Stripe ProAccepting payments through Stripe without additional feeExtended
InvoicesGenerating & delivering downloadable & customizable invoicesPersonal
Content RestrictionPutting exclusive/membership content behind a paywallExtended
ReviewsCollecting & displaying customer reviewsExtended
PayPal Commerce ProAccept credit cards & alternative payments via PayPalExtended
All AccessSelling memberships & all-access passes to usersExtended
Free DownloadsEngaging visitors with downloadable lead magnetsPersonal
Software LicensingSelling license keys for software & digital productsProfessional
Checkout Fields ManagerAdding custom fields & conditional logic to checkout formsProfessional

1. Recurring Payments

Recurring Payments, one of the most popular EDD extensions.

The Easy Digital Downloads Recurring Payments extension is incredibly powerful. Stores tend to perform better with recurring revenue, and this add-on makes accepting this type of payment in WordPress quick and easy.

It lets you offer subscriptions or memberships to your customers, with the option to automatically charge them on a weekly, monthly, or yearly basis. This extension is ideal for creating recurring revenue streams and increasing customer lifetime value.

With Recurring Payments, you can:

  • Create flexible subscription plans to suit customers’ needs
  • Offer free trials
  • Set up various pricing tiers
  • Manage subscription upgrades and downgrades
  • Choose billing interval with the option to cancel at any time

Recurring Payments is easy to set up and customize. You can choose from various payment gateways and use the EDD dashboard to manage your subscriptions and customers. You can create and offer discounts and coupons for renewals, multiple pricing tiers, and much more.

Finally, the Recurring Payments extension is designed to integrate seamlessly with other EDD extensions, such as Commissions and Software Licensing. This means you can create a robust digital business that offers a seamless experience for your customers.

2. Stripe Pro

Stripe Logo

The Stripe Pro extension allows you to accept payments directly on your EDD store using the Stripe payment gateway. This extension offers advanced features such as:

  • Saved payment methods
  • Subscription management
  • Support for multiple currencies
  • Much more

It’s an essential tool for those selling digital products globally. One of the biggest advantages that make Stripe Pro such a popular EDD extension is that it removes the additional transaction fee that sellers are typically responsible for.

This means you’ll have more control over your pricing and have opportunities to earn even higher profits. With the latest version, you’ll also be able to leverage Link by Stripe integration. This feature lets users easily save card information to streamline the checkout process and enhance the user experience.

Link by Stripe payment element.

Stripe Pro lets you accept major credit cards, Google & Apple Pay, and pre-orders. It also makes it easy to boost conversions with on-site checkout

3. Invoices

The EDD Invoices plugin.

Another popular EDD extension is Invoices. The Invoices extension allows you to generate and send professional-looking invoices to your customers directly from the EDD dashboard.

This extension is ideal for those who offer custom services or need to generate invoices for tax purposes, and it can help you streamline your billing process and keep track of your payments. The complete invoicing system makes it easy to download the documents, send them as email attachments, and deliver them as PDFs.

Sample Email Invoices

You can also customize the default invoice templates to modify the required fields. Customers can access the invoices from their account page or via email.

4. Content Restriction

Easy Digital Downloads Content Restriction

The Content Restriction extension is one of the best plugins to restrict access to content on your site based on a customer’s purchase. It’s ideal if you’re selling:

Once installed and activated, the EDD add-on lets you easily restrict access to certain content on your EDD store based on user roles or product ownership. It can be an effective way to help boost subscribers and increase the perceived value of your products.

You can restrict access to various content types across your WordPress site. For instance, you can limit content on posts, pages, custom post types, and forums. With this enabled, any visitor who hasn’t purchased the product won’t be able to review said content. Instead, they receive a message prompting them to purchase the product.

5. Reviews

Collecting and displaying customer reviews on your eCommerce site can be one of the best ways to increase trust and influence other shoppers’ purchasing decisions. The EDD Reviews extension simplifies this process.

The add-on lets your customers leave reviews and ratings on your EDD products, which can help you build social proof and increase your sales. On the backend of your site, you can quickly and easily moderate and manage your reviews:

Moderating a customer review in WordPress.

You can add a review form to any page or post on your site, making it simple for customers to provide feedback via frontend submissions.

The Reviews extension lets you enable or disable the functionality on each product individually. There are also control settings to manage who can leave reviews. This can help you prioritize authentication and verify that only legit customers can provide a rating and/or review. For instance, you can limit reviews to logged-in users only, paid customers, or, if you decide, leave them open to the public.

The extension also alerts you when a new review is submitted. These notifications can make it easier for you to moderate the queue and ensure you’re communicating with customers in a timely manner.

6. PayPal Commerce Pro

The PayPal Commerce Pro Logo.

PayPal Commerce Pro can help you improve your EDD store’s checkout experience, increase conversions, and protect your business and customers from fraud.

The extension adds additional payment methods via PayPal. This includes PayPal Express Checkout and PayPal Credit. This gives your customers more flexibility in paying for your digital products.

PayPal Commerce Pro provides an optimized checkout experience that helps reduce cart abandonment. Customers can complete their purchases quickly and easily without leaving your site.

Its advanced fraud detection and security features protect your business and customers from fraudulent transactions. The extension also supports recurring payment sales, which can be incredibly helpful if you run a subscription-based site.

7. All Access

The All Access logo, one of the most popular EDD extensions.

Another one of the most popular EDD extensions to consider using is All Access. This addon lets store owners offer all-access passes to their digital content, such as courses, eBooks, and software.

With the All Access extension, customers can purchase a single pass that gives them unlimited access to all the content on your website for a set period, such as a month or a year. This is a great way to provide your customers with a flexible, affordable option for accessing your premium digital products.

By offering an all-access pass, you can attract more customers and generate more revenue than selling individual products. With unlimited access, users are more likely to engage with your content and remain loyal over time.

You can manage all your content in one place, making it easier to track usage, create new products, and manage subscriptions. Pass holders can download your digital products and files at their convenience, which can help save you time in terms of customer support.

The EDD extension lets you set the pricing and duration of the all-access pass to fit your business model. You can also offer discounts or promotions.

8. Free Downloads

The Free Downloads EDD extension.

If you’re interested in popular EDD extensions that can help you create and optimize lead magnets in WordPress, you should consider Free Downloads.

The Free Downloads extension allows you to offer free downloads on your EDD store, whether as a promotion, lead magnet, or sample of your paid products. This extension is ideal for attracting new customers and building your email list. It’s also useful for creating paid add-ons for your free products.

You can integrate the add-on with popular email marketing platforms, such as:

  • Mailchimp
  • ConvertKit
  • ActiveCampaign
  • Campaign Monitor
  • GetResponse
  • AWeber
  • MailPoet
  • Mad Mimi

The call to action to prompt customers to take advantage of the free download you’re offering is presented in a clean modal popup window. This element enables quick downloading because users only have to enter their email address.

9. Software Licensing

The Software Licensing extension.

If you’re selling software or digital products that require licensing, the Software Licensing extension is a must-have. This extension allows you to generate and manage software licenses for your products. It’s a powerful way to protect your software and ensure that your customers use it legally.

Some of its key features include:

  • License activations, expirations, & renewals
  • License key management
  • Option to enable on individual products or across the store
  • Licensing API
  • Reporting
  • Upgrade paths
  • One-click updates

If you sell WordPress plugins, themes, or other types of software, this extension offers a sophisticated yet simple solution for proper licensing. The renewal system also fully integrates with the Recurring Payments extension.

10. Checkout Fields Manager

The Checkout Fields Manager extension.

Rounding out the list of the most popular EDD extensions is Checkout Fields Manager. This is a powerful tool for customizing the checkout process on your website and collecting valuable customer data. It can help you improve your marketing efforts, optimize your product offerings, and provide a better experience for your customers.

Once installed, CFM lets you add or remove fields to the checkout form and choose whether they are required or optional. This allows you to tailor the checkout process to fit the specific needs of your business and customers. It supports 22 different file types as well as conditional logic:

The Checkout Fields Manager extension in WordPress.

You can create different sets of fields for different products or product categories. It also includes features that help you comply with data privacy regulations, such as the ability to hide fields based on the customer’s location or IP address.

CFM supports integration with Zapier and CSV export. Whether you sell services, digital products, or downloadable files, this extension can help you build, customize, and optimize the form on your checkout page to let customers complete their purchases with ease.

How do you download popular EDD extensions?

To download extensions in Easy Digital Downloads, you must have an active EDD account with a valid license key. You can explore available extensions under the Downloads » Extensions screen of your WordPress site or download them from the EDD Downloads page.

After you download the zip file, you can upload it to your WordPress site under Plugins » Add New. If you’re using EDD 3.1.1, you can install EDD extensions directly from the WordPress Extensions screen.

Are popular EDD extensions free?

It depends on which pass (if any) you have. The core EDD plugin is free. Premium extensions offer additional functionality and features. They range in price, from around $19 to $299 per year.

Some extensions have a one-time purchase option. EDD also offers bundle discounts for purchasing multiple extensions together. You can find the pricing and details for each extension on the EDD website. The All Access Pass gives you unlimited access to all EDD extensions.

Can you use 3rd party extensions with EDD?

Yes. There are a ton of third-party WordPress plugins you can use that are compatible with Easy Digital Downloads. Some examples include:

You should now have a better sense of what the most popular EDD extensions are and how they can help improve your eCommerce website. By using these add-ons, you can enhance your online store’s functionality, streamline your sales process, and improve your customer experience.

If you need help installing or using any of these popular EDD extensions, there are plenty of tutorials and documentation available on the EDD website.

Ready to take your WordPress website to the next level? Download Easy Digital Downloads for free or upgrade to a premium plan to unlock access to all of the EDD extensions!

eCommerce without limits!

That is our promise. Most eCommerce solutions limit your creativity
…not Easy Digital Downloads!

or try the free version.

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

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7 Best WordPress Product Review Plugins https://easydigitaldownloads.com/blog/best-wordpress-product-review-plugins/ Wed, 08 Feb 2023 20:34:34 +0000 https://easydigitaldownloads.com/?p=1786150 Discover the best WordPress review plugins to collect and display customer feedback, boost conversions, and build trust!

Expert-tested recommendations with pros, cons, and pricing.

The post 7 Best WordPress Product Review Plugins first appeared on Easy Digital Downloads.

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Trying to find the best WordPress product review plugins for an eCommerce site?

Product reviews are one of the most powerful ways to increase conversions and build credibility. When potential customers see authentic feedback from real users, they’re 270% more likely to make a purchase. But displaying these reviews effectively requires the right tools.

I’ve found that most website owners struggle with collecting, managing, and displaying reviews in a way that actually drives sales. Too many plugins either lack essential features or make the process unnecessarily complicated.

In this post, I’ll explore the best WordPress product review plugins and help you compare them in key areas to find the top solution for your specific needs. 

Quick Look: Best WordPress Product Review Plugins

Here’s a quick comparison of the best WordPress product review plugins to help you find the right fit.

PluginBest ForFree VersionStart PriceKey Feature
🥇 WP Review ProAll-purpose reviews✖$67/yrProduct review and comparison
🥈 EDD ReviewsDigital product stores✖
$199/yrNative EDD integration
🥉 AIOSEOSEO-focused sites✖$49/yrBuilt-in review schema
Smash Balloon Reviews Feed ProSocial review display✖$49/yearMulti-platform feeds
Customer Reviews for WooCommerceWooCommerce stores✅$60/yrDeep WooCommerce integration
Site ReviewsFree solution seekers✅$96/yrNo limitations
WP Customer ReviewsSimple review collection✅✖
Lightweight setup

Why Use WordPress Product Review Plugins?

Product reviews do more than just display customer feedback. They’re conversion powerhouses that directly impact your bottom line.

Research shows that 93% of consumers read online reviews before making a purchase decision. Even more compelling, products with reviews are 270% more likely to be purchased than products without reviews.

Product and customer reviews:

  • Build immediate trust. Seeing authentic feedback from real customers eliminates much of the skepticism that prevents online purchases. This social proof is especially crucial for new or lesser-known brands.
  • Provide valuable content for search engines. User-generated content (UGC) helps improve your SEO rankings and can even create long-tail keyword opportunities you hadn’t considered.
  • Reduce customer service burden. When potential customers can read detailed feedback about sizing, quality, or usage, they make more informed decisions and have fewer post-purchase complaints.
  • Offer insights into what customers love (and what needs improvement) about your products. This feedback loop helps you refine your offerings and identify new opportunities.

The main benefit of using a WordPress product review plugin is that it lets users quickly create customer reviews and ratings. Then you can place them so they’re visible directly on your website.

This makes it much easier for shoppers to get an accurate representation of how good or bad the product might be and gives them an extra incentive to buy.

Additionally, this type of plugin helps build trust between you and your customers by allowing them to leave feedback on their purchases.

Another great feature some plugins provide is the ability to compare products side-by-side. This helps customers make a more informed decision on which product they should buy. They can see reviews and ratings of similar items in one place.

What to Look for in WordPress Review Plugins

Choosing the right product review plugin can significantly impact its effectiveness. Not all plugins are created equal, and the best choice for your site depends on your specific needs. Here are key features and factors to consider:

  • Ease of use: The plugin should be user-friendly for both you and your customers.
  • Customization and display Your reviews should look like a natural part of your site. The plugin should offer options to customize the appearance of review forms and displays to match your brand. Check for flexibility in where and how reviews are shown (e.g., automatically on product pages, via widgets in sidebars, or using shortcodes/Gutenberg blocks for custom placement).
  • Review collection methods: How will you gather reviews? Some plugins offer basic submission forms, while others provide advanced features like automated email reminders to customers after a purchase, encouraging them to leave a review. The ability to import existing reviews can also be valuable if you’re migrating from another system.
  • Moderation and management tools: You’ll need control over the reviews displayed on your site. Look for features like:
    • Review approval workflows (so you can vet reviews before they go live).
    • Spam filtering to combat fake or irrelevant submissions.
    • The ability to easily reply to customer feedback, showing you engage with your audience.
  • Integration capabilities: Ensure the plugin integrates smoothly with your existing setup, especially your eCommerce platform (like Easy Digital Downloads or WooCommerce) and your WordPress theme. Native or deep integration often means a more seamless experience for both you and your customers.
  • Price and licensing: Review plugins range from free to premium. Evaluate the features offered against the cost. While free plugins can be great for basic needs, premium options often provide more advanced functionality, dedicated support, and regular updates that can be well worth the investment.

Why Trust Easy Digital Downloads?

Easy Digital Downloads has been helping WordPress users build successful digital commerce sites since 2012. Our team has extensive experience with eCommerce plugins, review systems, and conversion optimization strategies that actually work for real businesses.

We’ve helped thousands of store owners choose the right tools for their needs through our detailed plugin reviews and testing. Finding the right review plugin can make or break your customer’s buying decision. 

My testing process focuses on what matters most to store owners. I pay special attention to how easy it is for non-technical users to get reviews working properly.

I focused on:

  • Ease of setup and configuration
  • Review collection methods and effectiveness
  • Display options and customization flexibility
  • Integration with popular eCommerce platforms
  • Value for money across different pricing tiers

Top WordPress Product Review Plugins

1. WP Review Pro

The WP Review Pro premium plugin website.

What makes WP Reviews Pro unique is its dual approach. You can create detailed editorial reviews (perfect for affiliate sites or product comparisons) while also collecting authentic customer reviews on the same products.

The flexibility is outstanding. You can create comparison tables, pros and cons lists, detailed rating breakdowns, and beautiful review boxes that integrate seamlessly with any theme.

Setting up different review criteria is straightforward with their visual editor. You can create custom rating categories like “ease of use,” “value for money,” or “customer support” that match your specific products or services.

Demo showing what WordPress product reviews look like with WP Review Pro plugin.

The drag-and-drop review builder makes it simple to create professional-looking review boxes without touching code.

The comment integration feature bridges the gap between traditional WordPress comments and structured reviews.

🔑 Key Features

  • Editorial and customer reviews
  • Comparison tables and widgets
  • Multiple rating criteria
  • Photo and video reviews
  • Review aggregation
  • Advanced customization options
  • Pre-designed templates
  • Custom review box
  • Rating and voting features
  • Review schema markup with star ratings
Pros 👍
  • Works with any WordPress site or theme
  • Automatic schema markup for SEO benefits
  • Flexible review criteria and rating systems
  • Professional review display options
  • Combines editorial and customer reviews
Cons 👎🏼
  • Annual subscription required for updates
  • Can feel overwhelming for simple review needs
  • Some advanced features require technical knowledge

My Verdict: WP Review Pro offers the perfect balance of features and flexibility for businesses that need a comprehensive review solution.

It’s particularly valuable to showcase expert opinions alongside customer feedback. I also recommend it if you want to combine customer reviews with editorial content or need advanced SEO features.

2. EDD Reviews

The EDD Reviews extension, one of the best WordPress product review plugins.

EDD Reviews is the perfect review solution if you’re selling digital products through Easy Digital Downloads.

Unlike generic review plugins that can feel tacked on, EDD Reviews was built specifically for digital product sellers. It integrates flawlessly with the EDD and WordPress ecosystem.

A WordPress product review form from Easy Digital Downloads.

The plugin automatically adds review functionality to your digital products without any complex setup.

Customers can leave detailed reviews, including star ratings. Users can vote on whether the product reviews are helpful.

Digital product reviews in WordPress using Easy Digital Downloads.

The extension lets you configure who can see and leave reviews on your site. For instance, the system lets you only allow verified purchasers to submit feedback.

You can also enable reviews on a per-product basis.

Another benefit is that the review submissions come with a moderation queue to protect against spam and abuse.

You can approve, delete, and reply to customer reviews directly from within your WordPress admin area.

Moderating a customer review in WordPress.

It lets you create review request emails to automatically send post-purchase.

The extension also helps you encourage customer reviews by offering discount incentives. Discount codes are automatically sent once users submit their reviews.

Discount code for leaving product review in WordPress.

🔑 Key Features

  • Verified purchaser reviews
  • Star rating system
  • Enable/disable reviews on products individually
  • Permissions for verified customers, logged-in users, or everyone
  • Ability to review submissions before publication
  • Moderation queue to prevent spam/abuse
  • Incentive offers to encourage reviews
  • Automated emails to request reviews
  • Frontend Submissions integration
  • Option to enforce word limits
  • Embed reviews
Pros 👍
  • Native integration with Easy Digital Downloads
  • Automatic review request emails boost collection rates
  • Verified purchase badges build customer trust
  • Clean, professional review display
  • Spam protection and moderation controls
Cons 👎🏼
  • Only works with Easy Digital Downloads
  • Requires Elite pass 

My Verdict: If you’re looking for easy product review plugins WordPress digital sellers can use, the EDD Reviews extension is the clear choice. It’s a review system that actually understands digital commerce.

The verified purchase requirement and automated email requests make it incredibly effective at building genuine social proof for digital products.

3. AIOSEO

The AIOSEO WordPress plugin website.

Most business owners don’t realize that review plugins can significantly impact their search engine rankings. Poor schema markup or missing structured data means Google might not display your review stars in search results, costing you valuable clicks and customers.

While All In One SEO (AIOSEO) is primarily an SEO plugin. While it doesn’t collect reviews directly, it’s essential for making sure your existing reviews get maximum visibility in search engines.

Its review schema functionality rivals dedicated review plugins. The difference is that everything is optimized for search engines from the ground up.

The review schema generator creates perfectly structured data automatically.

I’ve tested this against Google’s Rich Results Test tool multiple times, and AIOSEO consistently passes all validation checks. I’ve seen sites increase their click-through rates by 30% just by properly implementing review schema.

The WordPress plugin AIOSEO for product review schema markup and rich snippet results.

This means your review stars have the best possible chance of appearing in search results, which can dramatically increase your click-through rates.

What sets AIOSEO apart is how it handles review aggregation across your entire site. Instead of just marking up individual reviews, it creates site-wide review schemas that help Google understand your overall customer satisfaction.

Google results showing rich snippets product review previews from AIOSEO WordPress plugin.

This holistic approach has helped several clients achieve featured snippets for review-related searches.

The AIOSEO Review Schema feature works with any review system you’re already using.

Whether you’re collecting reviews through Easy Digital Downloads, WooCommerce, custom forms, or third-party services, AIOSEO ensures search engines understand and display your review data correctly.

The review settings are straightforward, with clear explanations of what each option does for your search rankings.

🔑 Key Features

  • Review schema markup
  • Rich snippets for reviews/ratings
  • Star ratings in search results
  • Local SEO/Google My Business review integration
  • Easy-to-use interface
  • Compatible with all review systems
  • Advanced SEO optimization
  • Automatic schema detection
  • Option to add existing customer reviews
  • Integration with other popular plugins
Pros 👍
  • Excellent review schema markup for SEO
  • Works with existing review plugins
  • Automatic rich snippet optimization
  • Site-wide review aggregation features
  • Clear SEO explanations for each setting
Cons 👎🏼
  • Primarily an SEO tool, not a full WordPress testimonial plugin or review system
  • Requires another review plugin for website owners to collect and manage reviews
  • Advanced features need premium version

My Verdict: If your main goal is getting review stars to appear in Google search results, AIOSEO is unmatched. It’s the perfect complement to any review plugin when SEO visibility is your top priority.

I particularly appreciate how AIOSEO handles review rich snippets for different content types.

Whether you’re reviewing products, services, books, or local businesses, the plugin applies the correct schema markup automatically. This attention to SEO detail saves hours of manual optimization work.

Adding schema markup usually requires technical knowledge. AIOSEO makes it as simple as filling out a form.

4. Smash Balloon Reviews Feed

The Smash Balloon Reviews Feed Pro plugin website.

Most businesses collect reviews across multiple platforms.

But displaying all these reviews in one place usually requires manual copying and pasting. This becomes a nightmare to maintain and update regularly.

Smash Balloon Reviews Feed solves this problem beautifully. Instead of managing reviews from five different platforms separately, the plugin automatically pulls and displays all social reviews in one unified feed.

Smash Balloon Reviews Feed WordPress plugin displaying customers' product reviews.

The multi-platform integration works flawlessly with Google, Facebook, and Yelp review platforms.

Once you connect your accounts, new reviews appear automatically without any manual intervention. This real-time updating ensures your website always shows your latest customer feedback.

The review filtering and moderation features give you control over which reviews appear publicly.

You can hide reviews with specific keywords, set minimum star ratings, or manually approve reviews before they go live. This flexibility helps maintain your brand image while still showing authentic customer feedback.

Instead of loading separate scripts from different platforms, Smash Balloon caches all reviews locally. This dramatically improves page load times while still keeping reviews updated regularly.

🔑 Key Features

  • Multi-platform review display
  • Real-time synchronization
  • Advanced filtering options
  • Review response integration
  • Multiple layout styles

The display customization options work well for different business types. Whether you want a simple review grid, a scrolling carousel, or individual review highlights, the plugin provides layouts that actually look professional and integrate naturally with your existing content.

Pros 👍
  • Combines reviews from multiple platforms automatically
  • Real-time review updates without manual work
  • Professional unified styling across platforms
  • Excellent performance with local caching
  • Flexible filtering and moderation controls
Cons 👎🏼
  • Annual subscription required for updates
  • Limited to supported review platforms
  • Advanced customization requires technical knowledge

My Verdict: If your business collects reviews across multiple platforms, Smash Balloon Reviews Feed Pro eliminates the headache of managing them separately. It’s particularly valuable for local businesses that receive reviews on Google, Facebook, and Yelp regularly.

What impresses me most is how the plugin handles different review formats and displays them consistently. A Google review with photos looks just as professional as a text-only Yelp review when displayed through the unified feed. The styling options let you match your site’s design perfectly.

5. Customer Reviews for WooCommerce

The Customer Reviews for WooCommerce plugin banner.

Running a WooCommerce store means dealing with hundreds of products, variations, and customer interactions.

Generic WordPress product review plugins often break down when handling the complexity of eCommerce. This leaves you with reviews that don’t sync properly or display inconsistently across product pages.

This solution understands product variations, purchase verification, and the entire WooCommerce ecosystem. Review displays integrate with WooCommerce product pages.

Customer review for WooCommerce product in WordPress.

It also automatically links reviews to specific product purchases. This builds incredible trust with potential customers.

When someone sees a verified purchase badge next to a review, they know it’s from a real customer who actually bought the product. 

The review request automation works perfectly with WooCommerce order statuses. Instead of generic follow-up emails, customers receive personalized review requests that include their specific purchased products.

The plugin also adds review data to your product search and filtering. This feature helps customers find highly-rated products faster.

🔑 Key Features

  • Automated & manual product reviews
  • Ratings, images, and voting options
  • Review reminders
  • Review forms & analytics
  • Incentive system & discounts
  • Advanced filtering

What really sets this plugin apart is how it handles product variations.

If someone reviews a red t-shirt in size large, that review appears specifically for that variation while also contributing to the overall product rating. This granular approach helps customers make better decisions about specific product options.

Pros 👍
  • Deep WooCommerce integration
  • Automated review request emails
  • Handles product variations intelligently
  • Seamless product page integration
  • Includes review-based product filtering
  • Star ratings and voting
  • Free with premium upgrades
Cons 👎🏼
  • Only works with WooCommerce sites
  • Limited styling customization options
  • Premium features require paid upgrade

My Verdict: If you’re running a WooCommerce store, this plugin is specifically built for your needs. The purchase verification and variation handling make it far superior to generic WordPress product review plugins for eCommerce businesses.

6. Site Reviews

The WordPress Site Reviews plugin banner.

Many small business owners want to add reviews to their WordPress site, but can’t justify spending money on premium plugins.

Most free WordPress product review plugins either limit your review count, add watermarks, or require upgrades for basic features.

Site Reviews provides a complete review system that rivals many premium solutions. The plugin includes everything you need for professional review collection and display.

Customers can leave detailed reviews with star ratings, and you get full moderation control over what appears on your site.

The review forms are customizable enough to collect specific information relevant to your business without feeling generic.

A WordPress product review form.

Site Reviews automatically adds proper structured data to help your reviews appear in Google search results. 

The review display options are more flexible than some paid alternatives. You can show reviews in multiple layouts, create review carousels, and even display aggregated ratings across different pages.

The shortcode system makes it easy to place reviews anywhere on your site without coding knowledge.

🔑 Key Features

  • Flexible review assignment
  • Multiple display options
  • Advanced filtering & sorting
  • Schema markup included
  • Page builder integration
  • Simple solution for collecting reviews in WordPress
  • Ability to pin the best reviews at the top of the list
Pros 👍
  • Professional schema markup for SEO
  • Multiple review display options
  • Excellent documentation and support
  • Regular updates and maintenance
Cons 👎🏼
  • Learning curve for advanced customization
  • Limited integration with specific eCommerce platforms
  • Some styling options require CSS knowledge

My Verdict: Site Reviews proves that free doesn’t mean inferior. It’s perfect for businesses that need professional review functionality without the budget for premium plugins, and it grows with your needs.

7. WP Customer Reviews

The free WP Customer Reviews plugin.

Rounding out our list of the best WordPress product review plugins is WP Customer Reviews.

Sometimes you just need customer reviews without all the bells and whistles. Many business owners get overwhelmed by complex review systems when all they really want is a simple way for customers to share their experiences and rate their products.

WP Customer Reviews can be great for businesses that want to start collecting reviews immediately.

The plugin focuses on doing one thing really well: getting authentic customer feedback without confusion.

The setup process takes less than five minutes from installation to live reviews. There’s no lengthy configuration or complicated settings panels to navigate.

WP Customer Reviews plugin settings in WordPress.

You simply activate the plugin, choose where you want reviews to appear, and you’re ready to start collecting feedback.

The review submission form is clean and straightforward. Customers can leave star ratings and written feedback without creating accounts or jumping through hoops.

I’ve found that simpler review forms get higher completion rates, which means more reviews for your business.

The one-click submission process removes friction that typically prevents customers from leaving feedback.

The moderation queue lets you approve reviews before they go live, maintaining quality control without creating bottlenecks.

The display options are flexible enough to work with most themes without looking out of place.

🔑 Key Features

  • Lightweight and fast
  • Simple moderation system
  • Email notifications
  • Shortcode support
  • Widget integration
  • Clean, professional display
  • Submission moderation
  • Schema for search engines
  • Anti-spam tools
  • External stylesheet
  • Ability to add custom fields
Pros 👍
  • Extremely easy setup and configuration
  • Simple, user-friendly review submission
  • Good spam protection without complexity
  • Works well with most WordPress themes
  • Completely free with no hidden limitations
Cons 👎🏼
  • Limited customization options
  • No advanced features like review requests
  • Basic review display styling

My Verdict: WP Customer Reviews is ideal for businesses that want to start collecting reviews today without learning complex systems. It’s perfect for small businesses or anyone who values simplicity over advanced features.

Final Verdict: Best WordPress Product Review Plugins

Adding reviews and ratings from your customers can help increase trust and, in turn, sales. The right WordPress product review plugins let you seamlessly integrate this feature with your eCommerce site.

Based on all of the above outlined about these WordPress product review plugins, here are my top recommendations.

  • Digital products: EDD Reviews is unmatched in its integration and functionality.
  • SEO and rich snippets: AIOSEO provides the best schema markup tools; Smash Balloon is the best Google reviews plugin.
  • WooCommerce stores: Customer Reviews for WooCommerce offers excellent free functionality.
  • Design flexibility: WP Review Pro gives you the most customization options.
  • Basic needs: WP Customer Reviews is perfect for simple review collection.

If you sell digital products, I recommend using the EDD Reviews add-on that comes with a premium EDD plan. It’s specifically designed for digital product sellers and offers features you won’t find in general-purpose review plugins.

FAQs on WordPress Product Review Plugins

Let’s wrap up with some frequently asked questions regarding WordPress product review plugins.

What are the best free WordPress product review plugins?

The best free WordPress product review plugins depend on your specific needs. WP Customer Reviews is great for basic functionality.

If you sell digital products, the EDD Reviews plugin is included with Extended passes and higher. Customer Reviews for WooCommerce is perfect if you’re running a WooCommerce store. Site Reviews offers good flexibility for pinning your best reviews. 

Do I need a review plugin if I’m already getting Google reviews?

Yes. While Google reviews are valuable, displaying them prominently on your website using a WordPress review plugin like Smash Balloon can significantly increase their impact on conversions. Some visitors won’t think to check your Google reviews unless they’re displayed on your site.

How do I add product reviews to my WordPress site?

To add product reviews to your WordPress site, you’ll need to install a product review plugin. Most plugins offer multiple ways to display reviews, including shortcodes, widgets, and WordPress blocks. Simply install your chosen plugin, configure the settings, and add reviews to your products.

Do product reviews help with SEO?

Yes, product reviews can significantly help with SEO. They provide fresh, user-generated content (UGC) that search engines love.

When combined with proper schema markup, reviews can also create rich snippets in search results, which can improve click-through rates.

What’s the difference between reviews, ratings, and rich snippets?

Product review plugins typically collect detailed customer feedback, including written comments and star ratings, and display reviews on your website for visitors to see.

Rating plugins typically only collect star ratings without detailed text feedback.

Schema markup (like what AIOSEO provides) helps search engines understand your review content and display it in search results as rich snippets. Some plugins offer both features.

Choose the Right Product Review Plugin

Adding customer reviews to your WordPress site can transform how potential customers perceive your business. The right review plugin doesn’t just collect feedback. It builds trust, improves SEO rankings, and ultimately increases your sales conversion rates.

If you’re running an Easy Digital Downloads store, EDD Reviews is your best choice. With a Pro pass, you can integrate the Reviews add-on within minutes.

Ready to get started? Check out our guide on how to add product reviews in WordPress!

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

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How To Sell Documents and Make Money Online https://easydigitaldownloads.com/blog/selling-documents/ https://easydigitaldownloads.com/blog/selling-documents/#comments Tue, 31 Jan 2023 14:00:00 +0000 https://easydigitaldownloads.com/?p=1300559 Do you want to sell documents online and make money? We'll show you how to with your existing skills and interests. Get started for free!

The post How To Sell Documents and Make Money Online first appeared on Easy Digital Downloads.

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Do you want to sell documents and make money online? There are smart, simple ways you can go about doing so.

If you’re good at, experienced in, or passionate about a certain topic, chances are that you can turn that knowledge into a side hustle to sell digital documents and earn some extra cash. You just need to decide the type of document and choose the right eCommerce tool(s).

At Easy Digital Downloads (EDD), our eCommerce solution helps customers sell digital products, including shareable and downloadable documents. So we’ll walk you through the process and get you started in no time.

🔎 In this article, we’ll cover:

Why Sell Documents Online?

Whether you make it your primary focus or a part-time hustle, selling documents online is a great way to monetize your content. Whether you’re an independent author or publisher, blogger, entrepreneur, or even a business offering resources and guides, selling digital documents can be a fantastic way to make money.

You don’t typically need extra equipment to get started—just an internet connection. You can reach a global market of potential customers and generate revenue from online document sales while avoiding the extra costs associated with printing physical copies. Plus, you can update or modify digital documents as needed without having to reprint the materials each time.

There are many different document types and file formats. Some popular examples of digital document products you can sell online include:

  • Supplemental worksheets (budget, formula, self-help, etc.)
  • Templates (resume/CVs, planners, presentations, legal contracts, etc.)
  • Spreadsheets
  • Reports, case studies & white papers
  • Sheet music, manuscripts
  • Guides & how-to manuals
  • PDFs/eBooks
  • Stationary
  • Contact lists & other types of ‘live documents’
  • Content/web copy packs
  • Study materials (summaries, course notes, study guides, etc.)

🎨 Check out our guides on Selling Photographs & Graphics and Digital Art.

There are a handful of common document file formats.

FILEFORMAT INFOUSES
.DOCX/.DOC .GDOCMicrosoft Word Documents
Google Docs
Resumés, reports, & legal/professional templates
.PDFAdobe Acrobat Reader (stands for portable document format)Guides, white papers, reports, manuals, printables
.EPUBeBook file formatGuides, case studies, & informational content for eBook devices & reading apps
.XLSX/.XLS .GSHEETMicrosoft Excel Spreadsheet
Google Sheets
Reports, data, charts
.PPT
.GLSLIDES
.KEY
Microsoft PowerPoint
Google Slides
Apple Keynote Presentation
Slide decks and presentations

If you’re wondering which format you should use to sell documents online, consider your audience. How will they use the digital document? For instance, if it’s something they’ll need to edit or complete, it’s smart to start with a .docx. For a read-only guide, you could use PDFs.

If you have multiple documents or formats, you can also group them and sell them as a ZIP file.

Choosing the Right Platform to Sell Documents

You’ll need to decide which platform to use for selling documents online. One option is to sell on a large marketplace platform. These can be helpful for beginners and may seem inexpensive upfront, but there are considerable downsides.

In addition to being highly crowded and competitive, there’s limited control over the customization and design and typically have associated fees. Essentially, they let you “rent” digital real estate on their popular platform in exchange for a percentage of your sales.

Another option is to build a store using WordPress. This is easier than you may think, even if you’re not technically savvy. WordPress walks you through the process and gives you simple, easy-to-follow instructions.

You don’t need to be experienced with HTML or the coding-side of things. You only need to worry about the “front end”, meaning what your customers will see. It uses a “blocks” system and drag-and-drop functionality to easily create and design pages and fill them with your content.

🛍 Learn More About Marketplaces vs. Your Own Website

Some of the benefits of selling documents with WordPress are:

  • Full control over the design & functionality of your store
  • Ability to set your own prices with no middleman fees or hidden costs
  • Plugins to add more features that aren’t included by default
  • Simple setup and usability
  • Plenty of online store themes
  • Integration with other tools, including social media & affiliate marketing

The only thing a WordPress store needs (other than the content you decide to fill it with) is a domain name and hosting. Your domain is the URL web address customers use to find your website. Hosting is where your website’s files are stored.

You can use a web host like SiteGround’s EDD Managed Hosting that makes the entire experience effortless. After you purchase a hosting plan, you’ll be onboarded to everything you need to start your store. Plus, it only costs a few dollars a month altogether! I’ll cover this more in the next section.

If you plan to use WordPress to sell documents online, I recommend Easy Digital Downloads (EDD):

The EDD and WordPress logos.

Unlike other plugins, EDD is built specifically for selling digital and downloadable products. You can get WordPress + EDD (plus domain/hosting) in one package with SiteGround Managed EDD Hosting. They’ll handle installation, security, and automatic updates. It doesn’t get any easier.

That is our promise. Most eCommerce solutions limit your creativity
…not Easy Digital Downloads!

or try the free version.

How to Sell Documents Online (Step By Step)

In this step-by-step tutorial, I’ll show you how to sell documents online using WordPress + Easy Digital Downloads as this is the best approach. If you use a different plugin or platform, the general idea is the same, though the specific steps and available features may vary.

  1. Set Up Your Store
  2. Add Your Documents to Sell
  3. Configure the Document Delivery & Download Settings
  4. Promote & Grow Your Online Business

Step 1: Set Up Your Store

The first step is to set up your online store using WordPress and Easy Digital Downloads. The steps for doing this will depend on whether or not you already have a WordPress website.

If You Don’t Have a WordPress Website

If you don’t have a WordPress website, you’ll first need to get your domain, hosting, and a new WordPress installation. As I mentioned, the SiteGround package handles all of this for you.

SiteGround Managed EDD Hosting website.

Your Managed EDD Hosting plan will include a few SiteGround-specific features.

  • Managed WordPress: Each plan comes pre-installed with WordPress and includes a WP Starter site-building wizard. It also offers managed auto-updates for core WordPress software and plugins.
  • eCommerce solution: The Easy Digital Downloads plugin comes pre-installed. This includes a full shopping cart system so you can start selling digital downloads right away.
  • Free SSL: SSL (required for selling goods online with the Stripe payment gateway) also comes pre-installed on your WordPress website at no extra cost.
  • WordPress theme: The Vendd theme, is a full-featured marketplace theme for EDD. It’s the best choice for running a digital store.

Every EDD Hosting plan also comes ready with a ton of essential tools for growing your eCommerce website:

The SiteGround EDD hostingWordPress dashboard with growth tool plugins.

This includes a handful of plugins for the following.

  • Search Engine Optimization (SEO): All in One SEO, the best WordPress SEO plugin, is pre-installed. It helps you easily optimize your website for both users and search engines.
  • Google Analytics: To help you track users using Google Analytics, MonsterInsights, the best Analytics plugin is pre-installed.
  • WordPress forms: The WPForms plugin makes it easy for customers to contact you.
  • Growing your email list and sales: The OptinMonster plugin helps you easily increase conversions and signups.

To get started, visit the SiteGround Managed EDD Hosting website and select Get Started. Choose your plan, then follow the prompts to get your WordPress website set up. Then you can follow the steps below to complete your online store setup.

If You Already Have a WordPress Site

If you already have a WordPress website, the next step is to visit our site to grab an EDD pro license. Both free and paid versions of Easy Digital Downloads let you sell documents. However, more extensions, features, and tools are included with the latter.

After you choose a pass, visit your account area to download the Easy Digital Downloads plugin. Upload it to your WordPress dashboard (Plugins » Add New » Upload Plugin » Choose File):

Uploading a WordPress plugin.

If you have never installed a plugin on your WordPress site, here is a great tutorial.

After you install and activate the plugin, a new Downloads menu item appears on your WordPress admin:

The EDD Download menu item in WordPress.

You can configure your store and EDD settings under Downloads » Settings. Use the General tab to enter your business details, choose a currency, and more:

The Easy Digital Downloads general settings.

Next, you must select a way for customers to pay you. Under Payments, you can choose your default payment gateway:

The Easy Digital Downloads General Payment Settings screen.

I recommend Stripe for its great features, ease of use, and ability to set up Apple or Google Pay. If Stripe is unavailable in your country, PayPal is a good option.

You can follow these links for more guidance:

Another important part of setting up your online store is choosing a high-quality WordPress theme (Appearance » Themes). Use these guides for help:

That is our promise. Most eCommerce solutions limit your creativity
…not Easy Digital Downloads!

or try the free version.

Step 2: Add Your Spreadsheets + Digital Documents to Sell

Once your store is set up, the next step is to add the documents you want to sell. EDD calls the digital products for sale on your website ‘downloads’.

First, go to Downloads and click Add New:

Adding a new product in EDD.

Give the digital document a name. Then add a description in the main text area:

Creating a new digital download for a basic invoice template.

Explain how your digital document can solve the problems of your customer and include any technical details. Under Download Prices, you can enter the amount you want to sell the document for:

The Download prices section of Easy Digital Downloads.

Next, we can configure the Download File settings. This is the document your customers are sent via an auto-expiring link once they complete their purchase.

Under File Name, enter a phrase that describes the document product, such as “My Document”. This is the clickable link text used on the confirmation page and email. Under File URL, select Upload a File (the link icon) and upload your document file:

The Download Files section of EDD.

Finally, you can add an attractive Download Image. This is the product image that customers see when they’re shopping:

The Download Image section when adding a new download in EDD.

Not sure how to make a product image? Click here to download our free Canva document product image template!

When you’re done, you can click Save draft/Preview to see how it looks on the front end of your website:

The option to Save Draft, Preview, or Publish a new download.

Your page’s look and feel will vary depending on which WordPress theme you have. If you’re happy with it, you can click on Publish to make it available for purchase.

The preview of a document for sale in WordPress.

Step 3: Configure the Document Download & Delivery Settings

Once a customer makes a purchase they’ll get a purchase confirmation email that looks like this:

An example of the purchase receipt sent after selling documents in WordPress with EDD.

You can customize this email all you want under Downloads » Settings » Emails » Purchase Receipts:

The Purchase Receipt email settings in Easy Digital Downloads.

The ‘My Document’ link that you set up above is what the customer uses to grab their download. The link provided expires after 24 hours. You can:

You can also modify the download/purchase buttons and delivery method. Go to Downloads » Settings » Misc » Purchase Buttons if you want to change the button text or colors:

The EDD purchase buttons settings.

Under File Downloads, you can enable a variety of settings:

The File Downloads in WordPress settings.

For instance, you can require users to log in before downloading your document. You can also change the default delivery method from Forced to Redirect.

Step 4: Promote & Grow Your Online Business

Ready to start selling documents in WordPress and growing your online business? There are a handful of strategies you can use.

One way to make more money is by selling document subscriptions, bundles, or all-access passes.

Easy Digital Downloads has 3 powerful extensions to help you grow revenue with your documents:

  • Recurring Payments allows you to sell subscriptions to customers. Set up a regular automatic payment that is monthly, quarterly, annually, or other less common intervals.
  • All Access lets you give customers self-serve access to all or a certain selection of your products. You can give customers a single purchase to download anything they want or limit by categories or product variations.
  • Multi Currency helps by growing a global audience. It gives you a currency switcher for easy multi-currency display and automatically keeps exchange rates up to date behind the scenes.

Another way to grow your business and increase sales is to offer a product demo. These can boost sales, minimize refunds, and increase customer confidence. Follow our guide to learn everything to know about creating a product demo.

Finally, you might consider increasing sales by making a lead magnet. In exchange for their email address, give potential customers a preview or sample of your document/s. This way they can be sure they like the content and make sure it’s what they are looking for. They’ll come back looking for more!

FAQs About Selling Documents in WordPress

Can I use WordPress to sell documents?

Yes, you can sell documents using WordPress to sell documents. However, self-hosted WordPress sites don’t come with eCommerce functionality built in. To accept payments on your website, you’ll need to install a plugin.

What’s the best plugin for selling digital documents?

Easy Digital Downloads is the best plugin for selling digital documents in WordPress, including PDFs, spreadsheets, etc. It’s free to use. Even if you expand functionality with one of the premium passes, it costs less per year than many solutions. You get to decide if, and how much, you want to spend.

Many other e-commerce solutions like WooCommerce are great if you sell physical products. But if you’re not, you’ll have to install and set up a bunch of shipping and inventory management tools you don’t even need. In some cases, this can slow down your website.

If you are only selling digital products EDD is easier to use.

Can I sell physical documents online?

EDD is primarily designed for selling digital products. Perfect for downloadable products (files). However, if you want to sell some physical documents, you can do this with EDD. You don’t need a completely separate eCommerce solution.

How can I protect the documents I sell online?

Easy Digital Downloads comes with a handful of tools and features that you can use to protect documents that you sell online. For example, you can password protect PDFs to prevent unauthorized access.

Easily Sell Documents in WordPress With EDD

Well done! You have learned how to sell documents online (and how to make money doing it). This is a great way to generate passive income and build a business.

Ready to get started? Download Easy Digital Downloads to sell documents in WordPress. Grab an EDD pro license to get advanced features for growing document stores like Free Downloads (for lead magnets), Recurring Payments (for subscriptions), or Amazon S3 / Dropbox integration.

That is our promise. Most eCommerce solutions limit your creativity
…not Easy Digital Downloads!

or try the free version.

We have tons of articles for entrepreneurs and digital creators like you! What do you want to learn about next?

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook and Twitter to learn more about WordPress and selling digital products online.

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Digital Downloads Pro: Stunning New Theme for Online Sellers https://easydigitaldownloads.com/blog/digital-downloads-pro-theme-use-with-edd/ Fri, 20 Jan 2023 17:34:00 +0000 https://easydigitaldownloads.com/?p=1784940 The WordPress theme you use for your online store can influence your success. That’s why it’s important to choose one built specifically for the type of eCommerce website you have. For digital downloads, a new option to consider is brandiD’s Digital Downloads Pro. Powerful and pretty, this is one of several themes the web design/development

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The WordPress theme you use for your online store can influence your success. That’s why it’s important to choose one built specifically for the type of eCommerce website you have. For digital downloads, a new option to consider is brandiD’s Digital Downloads Pro.

Powerful and pretty, this is one of several themes the web design/development agency has carefully built to integrate seamlessly with our Easy Digital Downloads (EDD) plugin. While our complete eCommerce solution helps you start and manage an online store in WordPress, the Digital Downloads Pro theme helps ensure everything looks as impressive as it functions.

🔎 In this post, we’ll cover:

An Introduction to the Digital Downloads Pro Theme

At Easy Digital Downloads, our mission is to make the eCommerce journey easy for online sellers and business owners. That’s why we offer an all-in-one solution for selling and managing digital products and downloads in WordPress.

It’s also why we partner with talented third-party designers and developers in the community to help get high-quality yet affordable themes and tools into the hands of our users. This includes several brandiD-powered themes, such as Hello Commerce and Coaching Pro.

🖌 Learn More About EDD + brandID’s Coaching Pro & Commerce themes

Most recently, brandiD launched the Digital Downloads Pro theme:

Created using the Genesis framework, this fast, reliable theme fully integrates with Easy Digital Downloads. It comes with three unique design options (Professional, Educational, and Stock Photography), and the option to build your own.

Digital Downloads Pro: Key Features & Demos

Naturally, we love that this theme fully supports Easy Digital Downloads. That means it’s built to fit your online store and work smoothly with all our features. But there are a lot of other benefits that we love about brandiD’s themes, including this latest one.

Some of the key features include:

  • One-click Setup Wizard. The setup wizard lets you follow simple, easy-to-understand instructions and prompts to get started in no time. You can view the starter packs, see the recommended plugins, and import demos. The setup wizard even installs the EDD plugin for you!
  • Block patterns & widget areas. If you’re familiar with the WordPress block editor, you’ll have no trouble using Digital Downloads Pro. The block patterns and widget areas let you easily place sections as needed and modify them to suit your branding.
  • Plenty of Customizer controls. Thanks to the Customizer controls and preview, you can see the updates you’re making in real-time. You can quickly change the colors, fonts, and other design elements.
  • Demo content. Each starter pack comes with demo content. This includes important website pages like Home, About, Contact, etc. You can quickly and easily replace the placeholder content with your custom text.

Digital Downloads Pro comes with three starter packs:

You can click on each to preview their demos. The Professional demo is a versatile, beautiful layout suitable for a wide variety of businesses. Stock Photography and Educational are more niche, both are easy to customize and can help you take your eCommerce site to the next level.

Using Digital Downloads Pro for WordPress + EDD

If you think Digital Downloads Pro would make a solid theme for your Easy Digital Downloads store, it’s important to know how to use it. In this section, we’ll walk you through the step-by-step process of how to install and set up your Digital Downloads Pro theme for WordPress & Easy Digital Downloads sites.

  1. Download & Install Genesis
  2. Buy & Download Digital Downloads Pro
  3. Choose & Customize Your Starter Pack

Step 1: Download & Install the Genesis Framework

Digital Downloads Pro is a child theme of Genesis. That means you need to download and install the Genesis theme framework on your WordPress website before using Digital Downloads Pro.

It’s free to download. Visit the Genesis StudioPress website, then click on Get Genesis Framework for Free:

The StudioPress website for downloading Genesis framework.

Next, you’ll need to enter your email address. Then you can select Get Genesis:

The Get Genesis Framework form.

The zip file should download automatically to your device.

Next, go to your WordPress dashboard. Then go to Themes » Add New » Upload Theme:

The WordPreess screen to add or upload a new theme.

Click on Choose File. Then select the Genesis zip file that was just downloaded. Click on Install Now.

You should now see a screen letting you know the installation was successful:

The theme installation success screen in WordPress.

Step 2: Buy & Install Digital Downloads Pro

If you haven’t already, the next step is to purchase and download the Digital Downloads Pro theme. Again, go to Appearance » Themes » Upload Theme from your WordPress admin area. Select the theme’s zip file followed by Install Now:

Installing the Digital Downloads Pro theme from brandiD.

Once it’s installed, you can click on the Activate link on the success page:

Step 3: Choose & Customize Your Theme Starter Pack

Next, you can choose which starter pack you want to use from the setup wizard that automatically opens:

The Digital Download Pro WordPress theme starter packs.

You can hover over each option and click on Pack Details to learn more. When you know which one you want to use, select Install Pack.

Next, you’ll be asked if you want to overwrite previous settings to import these styles and content. You can leave both options selected, then click on Proceed with Installation:

The installation prompt for Digital Downloads Pro starter pack.

The setup wizard will install and activate the recommended plugins (like Easy Digital Downloads) and add sample content. From here, you can select View Your Homepage or Edit Your Homepage:

The Digital Downloads Pro brandiD theme setup wizard.

Now you can begin exploring and customizing your theme. You can use the Genesis and GenerateBlocks and Customizer (Genesis » Theme Settings):

Using the WordPress Customizer for a brandiD theme.

You can also deactivate or uninstall any plugins you don’t plan to use. For instance, if you don’t sell physical goods, you likely won’t need WooCommerce.

Build a Quality Site With EDD + Digital Downloads Pro

If you use an eCommerce solution like Easy Digital Downloads, it makes sense to choose a WordPress theme that supports it. Installing a theme like Digital Downloads Pro by brandiD can help you build a beautiful yet flexible online store within minutes.

If you don’t use Easy Digital Downloads yet and want to make sure it’s the right option, feel free to try:

Using WordPress and want to get Easy Digital Downloads for free?

Enter the URL to your WordPress website to install.

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

The post Digital Downloads Pro: Stunning New Theme for Online Sellers first appeared on Easy Digital Downloads.

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5 Best WooCommerce Alternatives for WordPress https://easydigitaldownloads.com/blog/best-woocommerce-alternatives-for-wordpress/ https://easydigitaldownloads.com/blog/best-woocommerce-alternatives-for-wordpress/#comments Fri, 06 Jan 2023 14:00:00 +0000 https://easydigitaldownloads.com/?p=1783836 Are you looking for the best WooCommerce alternatives? You’ve come to the right place. As the most popular WordPress eCommerce plugin, WooCommerce has a lot to offer. But it isn’t the best option for everyone. It all depends on what you’re selling and the features and functionality you’re looking for in your online store. There

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Are you looking for the best WooCommerce alternatives? You’ve come to the right place.

As the most popular WordPress eCommerce plugin, WooCommerce has a lot to offer. But it isn’t the best option for everyone. It all depends on what you’re selling and the features and functionality you’re looking for in your online store.

There are a handful of excellent alternatives to choose from, no matter what your budget is.

🔎 In this post, we’ll cover:

Choosing a Platform for Your eCommerce Site

When starting an eCommerce store, there are a handful of platforms to choose from.

One option is an online marketplace such as Etsy or Amazon. They make creating a store a simple process, but also tend to charge high transaction fees. Your products can get lost in the crowded, competitive environment. Plus, you have little control over the customization and customer experience.

Another option is Software-as-a-Service (SaaS) platforms, like Shopify, BigCommerce, or Gumroad. But most only offer brief free trial periods followed by pricey monthly subscriptions. Some (like Gumroad) take about 10% of your sales and can get more expensive as your business grows.

The third option, which is often the most affordable and flexible, is self-hosted WordPress. WordPress is a free, open-source Content Management System (CMS) used by millions of website owners. It’s beginner-friendly and completely customizable.

A WordPress installation is free. You pay for a domain name and WordPress hosting, plus any premium plugins or themes. While WordPress doesn’t come built-in with eCommerce functionality. But you can easily add it via plugin. Some hosting providers even offer one-click installations.

➡ Need a WordPress site? All you need is a good web host. Click here to learn about SiteGround + Managed EDD Hosting!

WooCommerce is the most popular eCommerce plugin for WordPress. It lets everyone from bloggers to business owners create online stores and sell products on their WordPress websites without coding or programming knowledge.

The WooCommerce plugin banner.

WooCommerce is user-friendly with incredible ease of use. It offers a variety of customizable options and extensions. However, it isn’t without its cons. Before assuming it’s the ideal eCommerce solution for you, it’s smart to consider the best WooCommerce alternatives.

Why Consider WooCommerce Alternatives?

WooCommerce is a great plugin for creating an eCommerce website. But there are some drawbacks. It’s geared toward sellers of physical products and goods and items. If you sell digital products or downloads, there are simpler, more focused solutions.

WooCommerce may require additional plugins for key eCommerce features you might’ve assumed were included. The cost of premium addons for things like shipping options or payment gateways can add up.

Also, as such a robust tool, WooCommerce stores typically use a lot of resources. So they may require more expensive hosting plans than would otherwise be necessary.

Finally, WooCommerce is backed by a large, engaged developer community. There are many tutorials and documentation online to help you use it. But WooCommerce doesn’t offer much direct support or customer service, which can make it hard to get help when needed.

Summary of the Best WooCommerce Alternatives

WooCommerce AlternativeFree PlanPremium PricingShopping Cart SystemBest For
Easy Digital Downloads✅$199.50 – $999.50/yr✅Digital products,
downloads, & subscriptions
WP Simple Pay✅$49.50 – $299.50/yr✖Few products & donations
WPForms✅$49.50 – $179/yr✖Payment & order forms
MemberPress✖$179.50 – $399.50/yr✅Online courses & membership sites
BigCommerce✖$29 – $299/mo✅Large stores with external hosting needs

5 Best WooCommerce Alternatives for WordPress

Ready to learn more about the top WordPress plugins to use for eCommerce? Below are 5 of the best WooCommerce alternatives.

1. Easy Digital Downloads

The WordPress + Easy Digital Downloads logo, one of the best WooCommerce alternatives.

Easy Digital Downloads (EDD) is the best WooCommerce alternative. Whereas WooCommerce is ideal for selling physical goods, EDD is the better option for downloadable and digital products. This includes eBooks, software, files, templates, etc. Plus, you can use it to sell subscriptions and accept recurring payments.

With EDD, you can easily create an online store, manage customer accounts, track orders, and more. It has built-in support for popular payment gateways like PayPal and Stripe to make accepting payments incredibly simple (and safe!).

Another factor that makes Easy Digital Downloads the best WooCommerce alternative is that even its free version is packed with powerful features. Many of the eCommerce tools included with the core plugin are ones that other WooCommerce alternatives only offer with premium licenses.

🔑 Key Features

  • Full shopping cart system
  • Unlimited digital products
  • Flexible payments & multiple currencies
  • Quick & easy setup
  • Discount codes
  • Social media & email marketing tools
  • Notifications & purchase receipts
  • Full real-time data reporting (including support for Google Analytics)
  • Extensions & integrations
  • Product reviews and wishlists
  • eCommerce/EDD-supported WordPress themes
  • Designed for large or small stores
  • Software licensing
  • Buy Now buttons
  • Amazon S3 or Dropbox integration for file storage
  • Customer support from a dedicated full-time team

💰Pricing: Free, with multiple pricing tiers available starting at $199.50. With a Pro pass, you can access premium addons to extend and expand the plugin’s functionality.

✍🏻 To learn more about the differences in plans, check out EDD Free vs Paid: Which One Is Right For You?

2. WP Simple Pay

The WP Simple Pay plugin website.

WP Simple Pay is another one of the best WooCommerce alternatives. It’s especially great if you don’t need a full shopping cart or store. It makes selling services/single products and accepting one-time payments quick and easy.

It offers prebuilt templates and a drag-and-drop builder for creating payment forms. WP Simple Pay supports multiple payment gateways, including PayPal, Stripe, and Authorize.net.

Additionally, the freemium eCommerce plugin is incredibly simple to set up. You can add buy now buttons and accept donations. It’s a powerful tool if you don’t sell physical products and don’t need shipping or inventory management.

🔑 Key Features

  • eCommerce without a shopping cart
  • One-time and recurring payments
  • Pre-built templates and form builder
  • Donations
  • Multiple payment gateways

💰 Pricing: Free | Premium plans start at $49.50. With a Pro license, you can accept on-site and recurring payments.

3. WPForms

The WPForms WordPress plugin.

WPForms is like WP Simple Pay because it offers a simple, straightforward way of accepting payments via order forms on your WordPress site. It’s a solid solution if you don’t need a complete shopping cart or checkout system but have a single product or service to sell.

As one of the best form builder plugins for WordPress, WPForms lets you create and add billing/order forms to your site using an intuitive drag-and-drop interface. In addition to online order forms for selling products and accepting credit card payments, you can also use it for registration, newsletter, and contact forms.

🔑 Key Features

  • Online billing & order forms
  • 400+ templates
  • Drag-and-drop form builder
  • Conditional logic & advanced form fields
  • Form landing pages
  • Support for multiple payment gateways (Stripe, PayPal, Square)
  • Recurring subscriptions
  • Surveys & polls
  • Automated notifications & confirmations
  • User journey tracking

💰 Pricing: Free. However, you’ll need a Pro license or higher to accept payments through your forms.

4. MemberPress

The MemberPress WordPress plugin website.

If you’re looking for the best WooCommerce alternatives for selling online courses, MemberPress is definitely worth considering. This impressive, premium WordPress plugin is built for creating, managing, and selling course content, membership websites, and other exclusive content.

It lets you easily configure subscription payments, add custom/Drip content, and create membership levels. There’s a wide variety of virtual assets you can use it to sell, from online classes and webinars to digital newsletters and podcasts.

🔑 Key Features

  • Online courses
  • Membership sites
  • Subscriber-only (drip) content and paywalls
  • Quizzes, podcasts, & webinars
  • Member activity tracking
  • Automated emails
  • One-time or recurring payments

💰 Pricing: Plans start at $179.50. There is no free version, but there is a 14-day money-back guarantee.

5. BigCommerce for WordPress

The BigCommerce for WordPress plugin banner.

BigCommerce itself is not a WordPress plugin. It’s its own fully hosted solution.

What does that mean? Simply, it’s an individual SaaS platform that provides an all-in-one package of eCommerce services. Besides hosting, this includes web design, Search Engine Optimization (SEO), payments, etc.

The biggest downside is that it lacks customization options. It’s also on the pricier side.

However, if you want to (or already) use BigCommerce, you can integrate it seamlessly with WordPress using the free BigCommerce for WordPress plugin. This can be an effective way to free up server space and resources. Plus, you can optimize your site for WordPress and integrate it with the WooCommerce plugin.

🔑 Key Features

  • Fully hosted platform
  • Seamless WordPress integration
  • Digital download support
  • Advanced shipping & complex product catalog support
  • Multiple payment options
  • Customer account management
  • High scalability
  • Option to sell across multiple platforms (Instagram, Amazon, etc.)
  • Coupon codes and discounts

💰 Pricing: The BigCommerce for WordPress plugin is free, but you need a BigCommerce plan to actually use it. Plans start at $29.50 per month.

Best WooCommerce Alternatives: FAQs

Next, let’s look at some FAQs. Then we’ll wrap up with a summary review of the best WooCommerce alternatives.

Can I accept payments directly on my WordPress site?

Yes, it’s possible to accept payments directly on your WordPress site. To do so, you’ll need to integrate a payment gateway with your website. Popular options include PayPal, Stripe, and Authorize.Net.

In addition to using dedicated payment gateways, you can also use an eCommerce plugin like WooCommerce or Easy Digital Downloads. These tools let you create an online store and accept payments.

How can I sell on WordPress without WooCommerce?

You can sell on WordPress without WooCommerce. You just need a different eCommerce plugin or payment gateway integration. There are plenty of affordable WooCommerce alternatives.

If you need a free option, what are the best WooCommerce alternatives?

The best free WooCommerce alternative is Easy Digital Downloads. It’s a complete eCommerce WordPress solution for selling digital products and downloads. But if you don’t need or want a full shopping cart system, WP Simple Pay is also an excellent option.

Summary of Best WooCommerce Alternatives

WooCommerce AlternativeFree PlanPremium PricingShopping Cart SystemBest For
Easy Digital Downloads✅$199.50 – $999.50/yr✅Digital products,
downloads, & subscriptions
WP Simple Pay✅$49.50 – $299.50/yr✖Few products & donations
WPForms✅$49.50 – $179.50/yr✖Payment & order forms
MemberPress✖$179.50 – $399.50/yr✅Online courses & membership sites
BigCommerce✖$29 – $299/mo✅Large stores with external hosting needs

Download EDD as a WooCommerce Alternative

WordPress is a flexible, powerful solution for building a website. But it’s important to use the right eCommerce plugin. The best WooCommerce alternatives depend on the type of online business you have and what you’re selling (among other factors).

For digital creators offering downloadable products, you can’t go wrong with Easy Digital Downloads. Plus, with SiteGround Managed EDD Hosting, you can get your online store up and running in no time!

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

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8 Best Gumroad Alternatives: Free & Paid eCommerce Solutions https://easydigitaldownloads.com/blog/best-gumroad-alternatives/ Tue, 20 Dec 2022 13:39:14 +0000 https://easydigitaldownloads.com/?p=1782990 Are you looking for the best Gumroad alternatives? You’re not alone. Gumroad recently announced that it’s raising prices to 10% — plus credit card processing fees — in January. This price hike (nearly 3x the original cost for some users) comes as a major disappointment to a lot of sellers and creators. Fortunately, there are

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Are you looking for the best Gumroad alternatives?

You’re not alone. Gumroad recently announced that it’s raising prices to 10% — plus credit card processing fees — in January. This price hike (nearly 3x the original cost for some users) comes as a major disappointment to a lot of sellers and creators.

Fortunately, there are plenty of affordable and powerful eCommerce alternatives you can use.

🔍 In this post, we’ll cover:

Why Consider Gumroad Alternatives for eCommerce

Gumroad is an eCommerce platform for creators to sell digital products directly to customers. It lets users create an eCommerce store, manage sales, and build customer relationships.

But it isn’t without its faults. The most notable is its new pricing structure. As of the end of January 2023, Gumroad will charge creators a 10% flat fee. For some, this means as much as a 300% increase!

High processing fees aren’t the only con.

👎🏽 Other Gumroad disadvantages include:

  • Limited payment options (only accepts payments from major credit cards or PayPal accounts)
  • No refund feature
  • Minimal customization options
  • No inventory management system, making it difficult to track product availability in real-time
  • Lack of upsell/cross-sell features
  • Few integrations
  • No Learning Management System (LMS) features
  • Licensing API doesn’t deliver updates, only the option to activate/deactivate & track activation limits
  • Discount codes are ‘per product’, preventing you from sharing a discount code across multiple products

The good news is that there are many eCommerce alternatives to choose from. You can easily migrate from Gumroad to WordPress or another platform. The first step is familiarizing yourself with the best options.

Summary of Best Gumroad Alternatives

Gumroad Alternative🛒Starting Price💸Transaction Fee(s)💰Best For💡Platform/CMS
Easy Digital DownloadsFree$0Digital products, downloads, & subscriptionsWordPress
WP Simple PayFree3%One-time payments & donationsWordPress
WPFormsFree$0Billing and order forms for selling a few productsWordPress
MemberPress$179.50/yr$0Membership sites & drip contentWordPress
LearnDash$199/yr$0Online coursesWordPress
Sellfy$22/month$0Digital productsFully hosted
PayhipFree2% – 5%Digital products & membershipsFully hosted
TeachableFree5%Online coursesFully hosted

🌐 Note: Gumroad is a fully hosted platform. If you want to create and manage your own website, we recommend WordPress. To learn more about using WordPress for eCommerce, check out this helpful guide: How to Start an Online Store With WordPress (Best Way).

8 Best Gumroad Alternatives

Thinking about making the switch from Gumroad to a more cost-efficient eCommerce platform? Below are 8 of the best Gumroad alternatives, including both free and paid options:

  1. Easy Digital Downloads
  2. WP Simple Pay
  3. WPForms
  4. MemberPress
  5. LearnDash
  6. Payhip
  7. Sellfy
  8. Teachable

1. Easy Digital Downloads

The EDD and WordPress logos, showing the best Gumroad alternatives.

If you’re looking for Gumroad alternatives for selling digital products, the best option is Easy Digital Downloads (EDD).

This popular eCommerce solution caters to digital creators and sellers. Like Gumroad, EDD lets you set up an online store and sell digital products directly to customers. This includes downloads, files, software, eBooks, and much more.

There is a considerable amount of EDD features that are similar to (and in many cases better/more flexible than) Gumroad’s. For instance, it appears Gumroad doesn’t let you download products from your library. In contrast, EDD lets you easily export digital products, subscriptions, and other data into CSV files with just a few clicks.

The beginner and user-friendly WordPress plugin lets you handle all aspects of your eCommerce website with ease.

🔑Key Features

  • Various payment gateways (Stripe, PayPal, Apple/Google Pay, etc.)
  • Recurring payments & subscriptions
  • Discounts & coupons that can be applied individually or across multiple products
  • Email marketing tools
  • Software licensing
  • Advanced reporting & analytics
  • One-click checkout process with Buy Now buttons
  • Full shopping cart with optimized checkout page
  • Invoicing & purchase receipts
  • Content upgrades, cross-sells, & upsells
  • Managed hosting
  • MultiCurrency/Currency switching & automated sales tax

Perhaps most importantly, Easy Digital Downloads is incredibly affordable. The free EDD core plugin provides an impressive set of features for creating and managing a digital store. It includes many features that other eCommerce solutions only offer with their premium plans.

If you do want more advanced features, functionality, and tools, you can choose from multiple pricing plans designed to fit any budget. These premium passes give you access to an extensive library of (otherwise paid) addons. These extensions cover nearly every aspect of eCommerce, including customer support, SEO, cart abandonment, email lists, and much more.

Easy Digital Downloads is completely transparent when it comes to pricing. You won’t have to deal with transaction or payment processing fees, hidden costs, etc. The subscription-based model lets you pick and choose exactly which features you need for your online business and upgrade as necessary. There are no middle-man fees; just one flat rate per year, no matter how much you sell.

➡ If you want to learn more about Easy Digital Downloads as a Gumroad alternative, check out:

2. WP Simple Pay

The WP Simple Pay plugin banner.

For a free, straightforward Gumroad alternative, WP Simple Pay is worth considering.

This WordPress plugin is an easy-to-use solution for creating online payment and donation forms. You can use it to build forms and connect them to the Stripe payment gateway to accept payments/donations directly from your WordPress website.

It’s ideal if you’re a small business and don’t need/want a full shopping cart system.

 🔑Key Features

  • eCommerce without a cart
  • One-time payments
  • Payment form templates
  • Sell one product/service & accept donations
  • Subscriptions & recurring payments
  • Form customization

You can download WP Simple Pay for free. Premium plans start at $49.50. The Pro versions include more advanced payment features, like buy now/pay later options with Klarna and Afterpay/Clearpay.

3. WPForms

The WPForms plugin banner.

WPForms is one of the best form builder plugins for WordPress and an excellent alternative to Gumroad. If you want a simple way to accept credit card payments on your site without setting up a full shopping cart system, WPForms could be the perfect solution.

It lets you easily add forms to your WordPress site using an intuitive drag-and-drop builder. This includes online order and payment forms for selling products, as well as contact, registration, survey, and newsletter forms.

Another benefit of using WPForms for eCommerce is that it’s loaded with conversion tools. For instance, you can create custom, distraction-free form landing pages to boost conversions and use user journey tracking to collect key marketing insights.

 🔑Key Features

  • Online billing & order forms
  • 400+ template library, including order & payment templates
  • Drag-and-drop interface
  • Conditional logic & advanced form fields
  • Entry management
  • Support for multiple payment gateways (Stripe, PayPal, Square)
  • Recurring subscriptions
  • Surveys & polls
  • Customizable, automated notifications & confirmations

There is a free/Lite version of WPForms. However, to create order forms that connect to Stripe or PayPal, you’ll need to upgrade to a Pro license (starting at $199.50 per year).

Like Easy Digital Downloads, WPForms doesn’t charge additional transaction fees. You only have to pay the standard credit card processor fees.

4. MemberPress

The MemberPress logo.

MemberPress is one of the best eCommerce plugins for selling membership sites and placing exclusive content behind a paywall. It lets you set up subscription payments, membership levels, and custom content.

It’s an excellent option for monetizing your WordPress site. You can use it to create and sell an online class, digital newsletter, product bundles, and more.

 🔑Key Features

  • Online courses
  • Membership and subscriber-only (drip) content
  • Quizzes, podcasts, and other media
  • Member activity tracking
  • Automated emails
  • Subscriptions & recurring payments

If you’re only interested in free Gumroad alternatives, MemberPress probably isn’t what you’re looking for. However, although there’s no Lite version, there is a 14-day money-back guarantee. Plans start at $179.50.

5. LearnDash

The LearnDash plugin website.

If you’re looking for Gumroad alternatives for selling online course content, another option to consider is LearnDash.

LearnDash is different in that it focuses specifically on LMSs for WordPress websites. This feature is largely lacking with Gumroad. With LearnDash, you can create engaging lessons, quizzes, and surveys. Additionally, you can use gamification features such as badges and rewards.

 🔑Key Features

  • Complete learning management system
  • Drag-and-drop course builder
  • Multimedia support
  • Multiple payment methods (Stripe, PayPal, 2Checkout)
  • Gradebook tracking
  • Videos, tutorials, and webinars
  • Badges, rewards, and other gamification tools
  • Automatic renewal notifications
  • Refund protection

LearnDash is a premium WordPress plugin. Plans start at $199 per year for one site.

6. Sellfy

The Sellfy website.

If you don’t want to use WordPress but sell digital products, Sellfy is a premium Gumroad alternative.

It’s a Software-as-a-Service (SaaS) platform that lets you easily create an online storefront for digital goods, print-on-demand products, and subscriptions. It’s not as popular as WordPress/Easy Digital Downloads, nor does it offer as many customization features.

However, it does come with a solid number of tools for selling and marketing products. You can integrate with email marketing services, create discount and promo codes, and leverage upselling features.

One of the biggest advantages of using Sellfy vs. Gumroad is that it doesn’t charge transaction fees. There’s just a payment gateway fee, which is typically 2.9% + 30¢.

 🔑Key Features

  • Promo and discount codes
  • Store builder + landing pages
  • Integration with Google Analytics and Facebook Pixels
  • 5 Storefront themes
  • User-friendly interface
  • Store customizer

Unlike EDD, Sellfy doesn’t offer a free version. You can choose from multiple pricing tiers, with plans starting at $22 per month (when billed annually). There’s also a 14-day free trial and a 30-day money-back guarantee.

🛒 To learn more about how Sellfy compares to EDD, check out Easy Digital Downloads vs. Etsy vs. Sellfy (Which Is Best?)

7. Payhip

The Payhip website.

Payhip is another eCommerce solution for selling digital products. Of all the Gumroad alternatives, Payhip is probably the most similar. But there are a handful of key differences.

It combines a powerful set of tools with a simple and intuitive user interface so you can quickly create and publish your product for sale. You can set up payment systems like PayPal, Stripe, and Apple Pay. All payments are tracked in real time.

Payhip also comes with many more features and customization options than Gumroad. This includes an integrated marketing suite for promoting your product through email campaigns and social media platforms.

 🔑Key Features

  • Simple checkout solution
  • Support for digital or physical products, as well as memberships
  • Basic customization
  • Easy setup
  • Discount and coupon codes
  • 2-5% transaction fee (depending on plan)
  • Affiliate marketing

Although Payhip does charge a transaction fee and payment processing costs, it’s still cheaper than Gumroad. It also offers a free plan, with premium plans starting at $29 per month.

8. Teachable

The teachable website.

Rounding off our list of the best alternatives to Gumroad is Teachable. Similar to LearnDash, Teachable is a comprehensive online learning platform that makes it easy to create, sell, and promote online courses.

You can use it to securely host content, customize courses, track student progress, collect payments, and more. It’s super easy to use and set up, even for beginners. You can also use plenty of marketing features to sell your online courses, including automated emails and discounts.

 🔑Key Features

  • Digital course content
  • Support for multiple file types (audio, video, PDFs, etc.)
  • Landing page builder
  • Coupons and discounts
  • Email automation
  • Referrals and affiliate program
  • Quizzes and projects

Teachable lets you get started for free, but that plan is pretty limiting. Paid plans start at $29 per month, which includes a 5% transaction fee.

Migrate from Gumroad to WordPress

Ultimately, the best Gumroad alternative depends on your specific needs and budget.

However, if you’re looking for an eCommerce solution that is flexible, powerful, and affordable, you can’t go wrong with WordPress and Easy Digital Downloads. In addition to the impressive and robust free, core plugin, you have various pricing plans to choose from.

Ready to make the switch? Migrate from Gumroad to Easy Digital Downloads today to lower costs and optimize your eCommerce website. If you need help making the switch, we’re always here! Just fill out this form and we’ll get you started ASAP.

📢P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more eCommerce resources!

The post 8 Best Gumroad Alternatives: Free & Paid eCommerce Solutions first appeared on Easy Digital Downloads.

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Easy Digital Downloads vs. Etsy vs. Sellfy (Which Is Best?) https://easydigitaldownloads.com/blog/easy-digital-downloads-vs-etsy-vs-sellfy/ Fri, 16 Dec 2022 14:00:00 +0000 https://easydigitaldownloads.com/?p=1782386 Are you trying to find the best platform for online selling? If so, it makes sense to compare Easy Digital Downloads vs. Etsy vs. Sellfy. All three of these options are powerful solutions that can help you build a successful online business or side hustle. Each has its own unique advantages. The more familiar you

The post Easy Digital Downloads vs. Etsy vs. Sellfy (Which Is Best?) first appeared on Easy Digital Downloads.

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Are you trying to find the best platform for online selling? If so, it makes sense to compare Easy Digital Downloads vs. Etsy vs. Sellfy.

All three of these options are powerful solutions that can help you build a successful online business or side hustle. Each has its own unique advantages. The more familiar you are with them, the easier it will be to choose the best one for your needs.

✍🏻In this post, we’ll cover:

Overview: Easy Digital Downloads vs. Etsy vs. Sellfy

Before we compare Easy Digital Downloads vs. Etsy vs. Sellfy, we want to give you an overview of each. All three are used for eCommerce, but they provide slightly different services and solutions.

Easy Digital Downloads (EDD) is an eCommerce WordPress plugin:

The EDD and WordPress logos.

You can use it to sell digital products, software, and downloads. This includes PDFs, eBooks, audio files, etc. It comes with a full, customizable shopping cart, advanced reporting, discount codes, and more.

Together, WordPress and EDD make it easy to create your own website and build an eCommerce store in no time. They also give you the most control over your customization and branding.

Like EDD, Sellfy is a selling platform mainly for digital products and downloads:

The Sellfy website.

You can use the SaaS solution to create an online storefront to sell digital goods, print-on-demand products, and subscriptions. It’s not as popular as WordPress/EDD. But it can be a solid option if you don’t want to create a WordPress site.

On the other hand, Etsy is an online marketplace primarily used for selling handmade items, vintage goods, and craft supplies:

The Etsy website.

With a marketplace such as Etsy, you essentially rent your digital real estate. You don’t have as many customization options or granular control over your store as you would with EDD. Online marketplaces, while providing a simple setup process, tend to have higher fees.

The most notable example of an online marketplace is Amazon. Sellers can create individual storefronts and reach a wide audience with their products. But it all happens under the Amazon umbrella. This limits direct customer communication and opportunities to use unique branding and marketing strategies.

🤔For more info on creating your own eCommerce store vs. selling via marketplace, check out:

Easy Digital Downloads vs. Etsy vs. Sellfy

Now it’s time to take a closer look at Easy Digital Downloads vs. Etsy vs. Sellfy to see which is best for your needs. We’ll explore key areas, including:

Summary: Easy Digital Downloads vs. Etsy vs. Sellfy

Easy Digital DownloadsEtsySellfy
Pricing 💰$199 – $999/year$0 – $10/month (+ transaction, listing, & payment processing fees)$264 – $1,468/year
Platform/Type 💻WordPress/Self-hosted websiteOnline marketplaceSoftware-as-a-Service (SaaS)
Transaction Fees 💸NoYesNo
Custom Domain🌐YesNoYes
Themes 🎨9,000+No5
Coupons 🏷YesYesYes
Email Marketing 📬YesYesYes
Best For 🏆Selling digital products & subscriptions on your own websiteSelling homemade goods on a third-party platformSelling digital content without WordPress

Pricing

There are a variety of pricing factors to consider. This includes the plugin or platform, hosting, premium themes/extensions, etc.

The three eCommerce options have different pricing structures and features. It’s important to compare the various options to make an informed choice.

Easy Digital Downloads Pricing

Easy Digital Downloads has a free version. But if you’re a serious seller with multiple products, we recommend a paid plan to maximize your chances of eCommerce success.

There are four annual pricing plans to choose from:

  • Personal: $199.00
  • Professional: $599.00
  • Extended: $399.00
  • All-Access: $999.00

All plans come with a 14-day money-back guarantee.

A paid pass gives you premium extension, support, and much more. EDD doesn’t charge any listing fees. Most transactions are processed for free.

EDD is an affordable and robust eCommerce plugin that gives you everything you need to build and manage a digital store with WordPress. Even the free/lite version includes features and functionality that other eCommerce plugins only include with paid plans.

An EDD pass doesn’t just unlock advanced selling features. It also gives you unlimited access to an extensive library of premium addons that you’d otherwise have to pay individual, extra fees for.

Etsy Pricing

Etsy has minimal upfront costs. The Standard plan doesn’t come with monthly fees. But there are listing fees, payment processing charges, and transaction costs.

Listing fees start at $0.20 per product. This cost is for publishing your listing. Listings stay active for four months or until the product sells.

Additionally, after selling products, there’s a 6.5% transaction fee and a 3% + $0.25 payment processing charge. These fees can vary depending on the payment provider/gateway. 

An Etsy Plus plan is available for $10 per month.

Sellfy Pricing

Similar to EDD, you can choose from multiple pricing tiers with Sellfy. Billed annually, these pricing options include:

  • Starter: $264 ($22/month)
  • Business: $708 ($59/month)
  • Premium: $1,428 ($119/month)

There are no transaction fees. But you have to cover payment processing fees of PayPal or Stripe. Typically, this is ~2.9% + 30¢ depending on which gateway you use.

Sellfy offers a 14-day free trial and a 30-day money-back guarantee.

Setup

Regarding setup and ease of use, Easy Digital Downloads vs. Etsy vs. Sellfy offers no significant difference. All three are suitable for beginners. But if you’re a WordPress user, EDD is the simplest option.

EDD Setup

You can get started with EDD by choosing the Pass that best meets your needs. Then you can install it the way you would any other WordPress plugin. After you activate it, you can create and manage all aspects of your store from the Downloads menu item:

The WordPress dashboard for Easy Digital Downloads vs. Etsy vs. Sellfy.

You can easily create a product and then add a name, description, price, image, etc. using the familiar WordPress interface:

Adding a new EDD download.

You can set recurring payments for subscriptions and upload download files. When you’re done, you can click Publish and then View Download to see the product/download page as the customer will see it:

A preview of an EDD prdouct.

The EDD plugin automatically creates Products, Cart, and Checkout pages for you. Plus, thanks to EDD Blocks, you can easily build and modify them:

EDD blocks.

Etsy Setup

Etsy also offers a simple setup. After you create your account and choose a plan, you can name your store and begin adding products. The setup wizard lets you track your progress throughout the process:

The Etsy setup wizard.

You can get your Etsy shop up and running in under an hour. As we mentioned, it’s not the same as creating your own online eCommerce website as you would with WordPress. This can mean a quick and seamless setup. But it also translates to fewer customization and configuration opportunities.

Once you create your store, you can manage it from the easy-to-navigate Store Manager. You can add a new product listing and enter the details, such as photos, pricing, and descriptions:

The Etsy store manager interface.

You’ll also find basic stats, messaging and marketing options, etc. You can preview how your product listing would look on the front end. All Etsy listings follow the same format:

A preview of an Etsy product listing.

Sellfy Setup

Sellfy delivers a quick and smooth setup process. After you purchase and create your account, you can follow the prompts to get started:

The Sellfy setup wizard.

You can find everything you need to configure and manage your store from your dashboard:

The Sellfy dashboard when compared to Easy Digital Downloads vs. Etsy vs. Sellfy.

Similar to EDD and WordPress, you can customize the appearance, add products, and set up a payment gateway. At any point, you can preview the live version of your store by selecting View my store.

Customization

When creating an eCommerce website, it’s important to choose a solution that’s easy to customize. This is especially essential if you want to establish a strong online presence.

For customization features, Easy Digital Downloads far exceeds the other two options. When you purchase a managed hosting plan and download WordPress, you can register a custom domain name. This can help strengthen your branding.

🖌In addition, EDD offers:

Screenshot: WordPress.org Theme Directory

EDD works well with any WordPress theme. With the Customizer, you can easily tweak the visual appearance of your site and store:

The WordPress Customizer.

Used by over 60% of websites with known CMSs, WordPress has a massive ecosystem. Therefore, you always have access to tons of themes and plugins to help customize, expand, and enhance your eCommerce site.

⚙To learn more about WordPress themes, you can:

Etsy is pretty limiting in terms of customization. It’s one of the platform’s biggest drawbacks, at least for certain sellers. Your storefront will match Etsy’s overall design and layout. You can only add a custom logo, name, and products/descriptions:

An example of an Etsy storefront.

The seller store pages are clean and attractive. But the uniform look does make it a bit harder to distinguish yourself from competitors.

You also don’t get a custom domain with Etsy (unless you buy Etsy Pattern). Instead, you’ll use the “www.etsy.com” domain name, followed by “/your-store-name”. This can make your site more difficult for customers to remember.

Sellfy provides a decent number of customization options. You can modify the appearance using the Store Customizer:

The Sellfy store customizer.

The settings and options aren’t as advanced or abundant as EDD/WordPress. For instance, there are only five Sellfy store themes to choose from (compared to the thousands in the WordPress Theme Directory). But it has a user-friendly interface that is both intuitive and organized.

eCommerce Selling & Marketing Features

All three platforms help users manage their stores effectively and efficiently. But how does Easy Digital Downloads vs. Etsy vs. Sellfy compare in terms of eCommerce and marketing-specific features?

Built specifically for online sellers of digital products, EDD comes with a wide range of eCommerce and marketing tools. Many are included with the Core plugin.

For instance, you can easily add the “Buy now” and “Add to cart” buttons directly to your WordPress site. You can opt for a mini cart and/or one-click checkout to help enhance and expedite the purchasing process.

Other features and capabilities are available via extensions. You can integrate with a wide range of third-party marketing tools and automatically add customers to email lists at checkout.

🛒Additional EDD eCommerce and marketing features include:

Etsy offers a handful of both free and paid marketing and advertising tools. You can share your storefront across social media platforms such as Instagram and Twitter:

The Etsy social media integration settings.

You can also create discounts and integrate with third-party tools such as Google Shopping. If you upgrade to Etsy Plus, you get:

  • Customizable banner templates
  • Discounts on marketing materials (i.e., business cards)
  • Stock & inventory email notifications to customers
  • Advertising credits

Sellfy also includes an impressive set of tools:

The Sellfy marketing tools.

This includes options for email marketing, promo and discounts, upselling, and cart abandonment. It doesn’t support anywhere near the number of apps that Easy Digital Downloads does. But you can connect your site with basic services, apps, and tools such as Google Analytics and Facebook Pixel.

Payments

As an eCommerce owner, it’s critical to provide your customers with a positive shopping and checkout experience. One way to do that is by offering convenient payment methods.

Easy Digital Downloads has integrations with many of the most popular payment gateways. Besides credit cards, payment options include:

When you purchase an Extended Pass, you’ll have access to all payment gateways. You can also use the Recurring Payments extension to sell subscriptions and accept payments on a weekly, monthly, or yearly basis.

✅ Other addons that can help enhance and streamline your payment and eCommerce pricing options include:

Etsy allows users to accept payments using PayPal, credit cards, Google Pay, or Apple Pay. Sellfy supports these gateways as well as Stripe.

Support

Easy Digital Downloads, Etsy, and Sellfy all have helpful customer service teams that are available to answer questions and address any technical issues.

Easy Digital Downloads offers a knowledge base with articles, tutorials, and setup documentation.

The support options for Easy Digital Downloads vs. Etsy vs. Sellfy.

The dedicated ticket and email support team is always ready to help. Also, because EDD belongs to the robust WordPress community, there is a plethora of online guides, resources, and developers readily available.

Etsy has a help center with search functionality. You can find a variety of articles to help with your questions or you can submit a request. Plus, there’s a forum you can use to join the Etsy community, ask questions, etc. For direct support, you can email the Etsy support team or schedule a phone call.

Sellfy has a dedicated customer service team that can be reached via live chat or email during working hours.

Final Verdict: EDD vs. Etsy vs. Sellfy

When deciding between Easy Digital Downloads vs. Etsy vs. Sellfy, it’s important to consider the eCommerce products you’re selling. For a complete solution that lets you sell everything from digital products and downloadable files to subscriptions and software, you can’t go wrong with EDD.

Trusted by more than 50,000 websites, EDD has all the tools needed for selling digital files and products. Download Easy Digital Downloads today to get started. 💡

To see how it compares to even more eCommerce solutions, check out Easy Digital Downloads vs. Shopify vs. BigCommerce.

📣 Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more eCommerce resources!

The post Easy Digital Downloads vs. Etsy vs. Sellfy (Which Is Best?) first appeared on Easy Digital Downloads.

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6 Best eCommerce Plugins for WordPress (Compared) https://easydigitaldownloads.com/blog/best-ecommerce-plugins-for-wordpress/ Wed, 14 Dec 2022 14:00:00 +0000 https://easydigitaldownloads.com/?p=1782279 Do you want to start an online business using WordPress? One of the first steps is to familiarize yourself with the best eCommerce plugins. Then you can choose one that fits the specific needs of your eCommerce business. There are a handful of quality options, each with its own pros and cons. The better you

The post 6 Best eCommerce Plugins for WordPress (Compared) first appeared on Easy Digital Downloads.

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Do you want to start an online business using WordPress? One of the first steps is to familiarize yourself with the best eCommerce plugins. Then you can choose one that fits the specific needs of your eCommerce business.

There are a handful of quality options, each with its own pros and cons. The better you understand what each platform has to offer, the easier it will be to find the right eCommerce plugin for your online store.

🔎 In this post, we’ll cover:

What to Look for in an ECommerce WordPress Plugin

There are many different eCommerce plugins to choose from. But it’s important to find one that offers features that fit your specific needs.

For instance, some are designed for selling physical goods while others are better for digital products.

To help narrow down your decision, there are a few key features you may want to look for in the best eCommerce plugins. This includes:

  • Regular updates, support, and tutorials
  • Multiple payment methods
  • Full shopping cart
  • Analytics tracking and reporting
  • Discount codes
  • Apps and integrations

It’s important to note that to build a WordPress eCommerce website, you’ll need a few things other than a plugin. In addition to a fresh installation of WordPress, you’ll also need to purchase and register a domain name as well as a web hosting plan.

Many WordPress hosts offer one-click installations. For instance, you can use SiteGround with EDD Managed Hosting to get your site up and running in no time!

6 Best eCommerce Plugins for WordPress

Now that we’ve covered the important features to look for in an eCommerce plugin, let’s take a look at some of the top options. Below are six of the best eCommerce plugins for WordPress, including their key features, pros/cons, and pricing.

  1. Easy Digital Downloads
  2. WooCommerce
  3. WP Simple Pay
  4. BigCommerce for WordPress
  5. Shopify
  6. MemberPress
eCommerce solutionPriceBest For
Easy Digital DownloadsFree; $199.50 – $999.50Selling digital goods, downloads, software, subscriptions
WooCommerceFreeSelling physical products
WP Simple PayFree; $49.50 – $299.50Selling one product/accepting donations with no shopping cart
BigCommerce for WordPress$29.95 – $299.95/monthLarge stores wanting separate eCommerce platform to free up space on WordPress site
Shopify$79 – $299/monthBeginners with no technical experience
MemberPress$179.50 – $399.50Selling online courses & membership sites

1. Easy Digital Downloads

The Easy Digital Downloads website.

Easy Digital Downloads (EDD) is another popular WordPress eCommerce plugin with similar features as WooCommerce. However, it differs in its focus on selling digital goods like software downloads or music files.

EDD makes it easy to manage customer accounts, set up subscription plans, and send personalized emails. Additionally, it has built-in support for several payment gateways like PayPal and Stripe that make it easier to accept payments.

Some of the other best eCommerce plugins we discuss in this list also let you sell digital goods. But they’re not designed specifically for that purpose like EDD is. As such, EDD offers the best experience for creating, managing, and selling digital products directly within WordPress.

🔑 Key Features

  • Unlimited digital products
  • Full shopping cart system
  • Software licensing
  • Recurring payments & subscriptions
  • Order and customer management
  • Purchase receipts & emails
  • Email marketing tools & integration (Mailchimp, ConvertKit, etc.)
  • Amazon S3 or DropBox integration for file storage
  • Multiple payment gateway options
  • Discount codes
  • Product reviews
  • Wish Lists
  • Works with any WordPress theme
  • Real-time analytics & reporting

💰 Pricing: Free | Premium plans start at $199.50. With a Pro license, you get access to premium extensions and addons that help extend and expand the plugin’s functionality for your WordPress store.

For a detailed breakdown, you can check out EDD Free vs Paid: Which One Is Right For You?

2. WooCommerce

The WooCommerce plugin banner.

When it comes to selling physical products, WooCommerce is the most popular eCommerce plugin for WordPress. It’s a solid alternative to Easy Digital Downloads. This flexible, robust tool lets you easily turn your WordPress site into an eCommerce platform.

WooCommerce is free and has a range of features. It also supports multiple languages and currencies, allowing you to reach customers from around the world. In addition to being easy to use, it offers plenty of customization options. Additionally, WooCommerce is backed by a large community of developers who are continuously updating and improving the plugin.

🔑 Key Features

  • Product management
  • Payment gateway integration
  • Inventory management
  • Shipping options
  • Browsing and filtering
  • Flexible checkout
  • Buy Now buttons

While the WooCommerce plugin itself is free, this can be a little misleading. Most of the addons needed for certain features, such as shipping options or payment gateways, come at an additional cost. With other eCommerce plugins, these extensions and options are included with premium plans.

💰 Pricing: Free, with premium extensions and themes available.

3. WP Simple Pay

Screenshot and logo: WP Simple Pay

WP Simple Pay is another one of the best eCommerce plugins for WordPress. It’s an easy-to-use, all-in-one plugin that allows you to quickly and easily create online payment forms. With its simple setup process, you can create custom payment forms with support for various payment gateways such as Stripe, PayPal, Authorize.net, and more.

This makes it possible to accept payments directly on your WordPress website without needing any coding or development experience. WP Simple Pay is one of the best eCommerce plugins you can use if you’re a small business and/or don’t need or want a full shopping cart system.

🔑 Key Features

  • Simple eCommerce without a cart
  • One-time payments
  • Pre-built templates
  • One product/service or donations
  • Subscriptions & recurring payments
  • Form customization

💰 Pricing: Free | Premium plans start at $49.50. The Pro version lets you accept on-site payments (rather than redirects) and recurring payments. It also gives you buy now/pay later options with Klarna and Afterpay/Clearpay.

4. BigCommerce for WordPress

The BigCommerce for WordPress plugin.

Technically, BigCommerce is not an eCommerce WordPress plugin. It’s its own fully hosted eCommerce platform that you can use to create and manage an online store. But it does offer a BigCommerce for WordPress plugin that lets you integrate seamlessly with WordPress.

With BigCommerce for WordPress, you get all of the features of BigCommerce in a simple yet powerful package that’s optimized for WordPress. Plus, it integrates with popular plugins like WooCommerce and WPML (WordPress Multilingual). With an intuitive interface, powerful features, and great support, it’s an excellent plugin to help you start and grow your eCommerce store.

🔑 Key Features

  • Digital download support
  • Advanced shipping options
  • Multiple payment options
  • Product variations
  • High scalability
  • Ability to sell across multiple platforms (Instagram, Amazon, etc.)
  • Coupon codes and discounts

💰 Pricing: Plans start at $29.50 per month.

5. Shopify

The Shopify website.

Like BigCommerce, Shopify is an all-in-one eCommerce solution that acts as its own independent platform for online selling outside WordPress. It doesn’t have native WordPress integration. However, there are ways you can configure it with WordPress to display your products via a third-party plugin like ShopWP.

It offers a great user experience for beginners. You can use WordPress to create a professional-looking website while also leveraging the power of Shopify’s eCommerce features to manage your storefront. There are plenty of themes available for customization on both the Shopify and WordPress sides.

For more information, refer to WPBeginner’s How to Integrate Shopify With WordPress.

🔑 Key Features

  • Beginner-friendly
  • Hosting included
  • Sales reports
  • Inventory management
  • Customer support
  • 100+ free & paid extensions
  • Premium themes

💰 Pricing: Plans start at $79 per month. It charges a monthly platform fee.

You can also check out 5 Proven Shopify Alternatives for Smart Digital Sellers.

6. MemberPress

Memberpress Logo

MemberPress is one of the best eCommerce plugins for selling online courses, membership sites, or other content that you want to place behind a paywall. You can easily set up subscription payments, manage membership levels, add custom content, and more.

It’s a great way to monetize your WordPress site, whether it’s for an online class or a digital newsletter. You can also use MemberPress for eCommerce by setting up product bundles and creating customer discount codes.

Additionally, MembersPress provides powerful features such as recurring payments and automated emails to help keep your members engaged and informed. With all these features in mind, it’s easy to see why MemberPress is one of the most popular plugins for eCommerce on the market today!

🔑 Key Features

  • Online courses and membership sites
  • Subscriber-only content
  • Drip content
  • Member activity tracking
  • Automated emails
  • Subscriptions & recurring payments

💰 Pricing: Plans start at $179.50. While there is no free version, MemberPress does offer a 14-day money-back guarantee.

Create Your Site With an eCommerce Plugin

A plugin is the best way to create and grow an online store with WordPress because it provides an easy-to-use platform that is tailored to creating and managing an eCommerce website. It allows you to quickly create a professional and secure shopping experience without having extensive knowledge of coding or web design.

If you’re looking for the best eCommerce plugin for selling digital products and files, we recommend Easy Digital Downloads. For more information on how some of the best eCommerce plugins compare, check out Shopify vs. BigCommerce vs. Easy Digital Downloads.

📢 Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

The post 6 Best eCommerce Plugins for WordPress (Compared) first appeared on Easy Digital Downloads.

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6 Best WordPress Invoice Plugins for Better Workflows https://easydigitaldownloads.com/blog/best-wordpress-invoice-plugins-compared/ Mon, 21 Nov 2022 14:00:00 +0000 https://easydigitaldownloads.com/?p=1780318 Discover the top WordPress invoice plugins to streamline your invoicing process.

Learn about features, pricing, and which plugin suits your digital store's needs!

The post 6 Best WordPress Invoice Plugins for Better Workflows first appeared on Easy Digital Downloads.

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Back in my freelancing days, managing invoices was a real headache. I knew creating professional, accurate invoices was just as important as delivering quality work. But I struggled with how to go about it.

Today, having moved beyond freelancing to helping other businesses grow online, I’ve seen how the right invoicing solution can transform cash flow and workflow efficiency. I’ve used a range of invoice generators and platforms for both myself and clients.

It’s given me a unique perspective on what makes certain invoicing solutions effective for different types of businesses.

So if you’re looking for the best WordPress invoice plugins and need help deciding which is right for your specific needs, you’ve come to the right place.

Best WordPress Invoice Plugins: My Rankings

To help you choose the best WordPress plugin to create invoices directly from your site, I’ve compiled a list of top options. Here’s a quick overview of each.

PluginBest ForFreePrice
EDD InvoicesSelling digital products and software✖
(*Free with any plan)
$99-$499
WooCommerce PDF Invoices, Packing/Shipping LabelsSelling and shipping physical products✅$69-$199
Sliced InvoicesSending quotes and estimates for services✅$79-$299
Sprout InvoicesClient invoicing for freelance and agencies✖$39-$299
WP Simple PaySelling a simple product or service without a store✅$49-$299
WPFormsCreating and customizing payment forms✖$49-$299

Why Use a WordPress Invoice Plugin?

Using WordPress invoicing plugins instead of a standalone service like FreshBooks or QuickBooks offers distinct advantages for website owners.

First, you’re eliminating the need to manage yet another platform or subscription. Everything – from customer data to payment processing – stays within your familiar WordPress dashboard, where you already manage your business. This native integration creates a seamless flow between your website, customer information, and billing systems.

WordPress invoice plugins also typically cost less than dedicated invoicing services. The latter often charge monthly fees that increase with your business growth.

Plugins allow you to maintain complete control over your data and customize the invoicing experience to match your brand perfectly.

Whether you’re selling products, services, or both, having your invoicing system directly connected to your WordPress site simplifies workflows, reduces administrative overhead, and creates a more professional experience for your customers.

But, as you’ve probably already learned, there are a lot of options.

How I Tested and Ranked These Plugins

Knowing firsthand that choosing the right invoice plugin is crucial, I took a careful approach to evaluating and ranking these invoice plugins.

🧪Real-World Testing Criteria

  • Ease of use: I tested each plugin’s setup process, interface navigation, etc., to consider usability for users of all technical levels.
  • Feature set: Evaluated core capabilities against common business needs, from basic invoicing and customizable templates to advanced features like tax calculations and recurring billing.
  • Pricing: What actual value does each plugin offer? How do the pricing structures work, and what are the hidden costs? Beyond subscription fees, I looked at costs related to premium features or necessary add-ons that may not be obvious.
  • Integration options: Do they offer solid compatibility with popular payment gateways and other essential WordPress tools?
  • User reviews and ratings: First-hand experience and usage insights and reviews from others on platforms like WordPress.org help demonstrate the common pain points and benefits.

But choosing the right invoice plugin involves more than just looking at features and pricing.

My approach to evaluating these plugins is customer-centric, considering the issues most relevant to users like yourself. By prioritizing user feedback, I can offer insights that reflect actual usage and performance, not just marketing claims.

The goal is to help you make an informed decision and confidently choose the best WordPress invoice plugin for your specific needs — saving time, minimizing risk, and making it easier to get paid faster.

Factors to Consider in Invoice Plugins

When evaluating invoice plugins for your WordPress site, consider these essential factors to find the best match for your business needs.

User Experience & Interface
  • Dashboard navigation and workflow efficiency
  • Customizable template options
  • Setup process complexity
  • Mobile responsiveness
  • Learning curve for team members
  • Available documentation and tutorials
Core Features & Functionality

Does it offer the necessary features for your business? Can you print invoices and send invoices directly?

  • Automatic invoice generation
  • Tax calculations
  • Recurring billing features
  • Custom field support
  • Batch processing abilities
  • Data export/import tools
Integration Capabilities
  • Payment gateway compatibility
  • eCommerce solution compatibility
  • Accounting software connections
  • CRM system integration
  • Email platform synchronization
Cost & Value Analysis
  • Initial investment
  • Ongoing subscription fees
  • Additional feature costs
  • Payment processing fees
  • Upgrade pricing
  • Return on investment potential
  • Pricing structure alignment with growth
Support & Resources
  • Knowledge base and documentation
  • Technical support options
  • Community resources
  • Training materials
  • Update frequency
  • Bug fix history

6 Best WordPress Invoice Plugins

Here’s a detailed look at the best WordPress invoice plugins, comparing features, pros and cons, and suitability for different types of users. This breakdown will help you make an informed decision tailored to your business needs.

1. EDD Invoices

The WordPress Invoices plugin logo for Easy Digital Downloads.

I’m kicking off our list of best WordPress invoice plugins with the one that’s most useful for our Easy Digital Downloads (EDD) users and a large audience of online sellers.

For digital product sellers, managing invoices efficiently is crucial for both tax compliance and customer satisfaction.

EDD Invoices, an extension for Easy Digital Downloads, transforms this potentially complex process into an automated workflow that benefits both merchants and customers.

Rather than manually generating purchase receipts (a time-consuming and error-prone process), EDD Invoices automatically creates professional invoices for every transaction.

Showing an invoice from one of the best WordPress invoice plugins for online stores.

Customers can access these from their account dashboard or purchase receipts, with options to view online, download as a PDF, or print directly from the browser.

Standout Features

  • Solution dedicated specifically for digital selling and Easy Digital Downloads
  • Automated invoice generation eliminates manual creation, saving hours of administrative work while reducing errors
  • Customers can instantly access and download professional invoices directly from their account dashboard
  • Complete integration with EDD’s digital delivery system ensures seamless connection between purchases and invoice creation
  • Flexible customization options let you maintain brand consistency while meeting various tax and accounting requirements
  • Built-in support for recurring payments and subscription billing makes it ideal for membership sites and ongoing services

🔎 Pros and Cons

EDD Invoices comes with a lot of useful features business owners appreciate in invoicing and accounting tools, like sequential order numbering and automated generation and delivery. Let’s take a close look at some pros and cons.

The deep integration with Easy Digital Downloads creates a completely automated workflow from purchase to invoice delivery, while offering powerful customization options that don’t overwhelm users. The self-service customer portal reduces support requests and provides a professional experience that matches enterprise-level solutions.

The depth of integration also means seamless integration with other extensions like Recurring Payments and many payment gateways. This includes Stripe, PayPal, Authorize.net, Braintree, digital wallets, etc.

The biggest downside to EDD Invoices, which is an upside for certain users, is that it’s exclusive to digital product sellers. It’s also only available with a premium EDD pass.

🎯 Perfect for…

This add-on is one of the best invoice plugins if you sell digital products or downloadable files. If you already use Easy Digital Downloads, it’s a no-brainer.

It’s an excellent choice for anyone who:

  • Currently or potentially uses WordPress to sell digital products
  • Wants to streamline invoicing and admin workflow
  • Prioritizes convenient customer experiences

🏷 Pricing: The EDD Invoices extension is available with a premium version of Easy Digital Downloads. Plans start at $99.50.

2. WooCommerce PDF Invoices, Packing Slips, + Shipping Labels

One of the best WordPress invoice plugins for WooCommerce.

Running a WooCommerce store and selling physical inventory means juggling multiple types of documents — from customer invoices to shipping labels and packing slips.

While many stores cobble together different solutions for each need, this comprehensive plugin brings everything under one roof. WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Shipping Labels by WebToffee transforms your WooCommerce dashboard into a powerful order fulfillment center by automating the entire documentation process.

What sets this plugin apart is its ability to handle the complete order cycle. The moment a customer places an order, it automatically generates professional invoices, creates accurate packing slips, produces shipping labels, and even validates delivery addresses. For store owners struggling with manual document creation or using multiple tools, this automation can save hours of work while reducing costly shipping errors.

Standout Features

  • End-to-end document automation that triggers when orders are placed
  • Bulk processing system that handles multiple orders simultaneously – perfect for high-volume stores and busy seasons
  • Direct integration with major shipping carriers for real-time label generation and address verification
  • Customizable template system for each document type
  • Smart validation tools that catch address errors before shipment

🔎 Pros and Cons

This invoice plugin for WooCommerce delivers enterprise-level order fulfillment capabilities within WordPress. It helps eliminate the need for expensive third-party solutions.

Another benefit is that the automation features dramatically reduce manual work while improving accuracy. The free version offers enough features for many stores to get started.

If you’re looking to extend the plugin’s functionality, there is a wide range of premium extensions you can use and integrate with.

On that same note, though, accessing advanced shipping integrations requires upgrading to premium. I do think the paid version is what gives it its true value.

It’s generally a user-friendly tool, especially if you’re already familiar with WooCommerce. But mastering all the customization options may take some time.

🎯 Perfect for…

It’s ideal for WooCommerce store owners selling physical products and who want to automate their fulfillment process, reduce shipping errors, and manage all order documentation from a single dashboard.

🏷 Pricing: A free version is available with limited features. Premium plans start at $69/year.

Note: If you’re looking for a simpler solution focused mainly on invoices and packing slips, consider WP Overnight’s alternative plugin. However, for comprehensive order fulfillment automation, the WebToffee version provides significantly more functionality.

3. Sliced Invoices

The Sliced Invoices WordPress plugin.

For freelancers and service-based businesses, the ability to quickly generate both quotes and invoices is essential for maintaining professional client relationships.

Sliced Invoices stands out by offering a comprehensive solution that handles the entire client billing cycle, from initial quote to final payment. What makes it particularly valuable is its focus on customization and flexibility, allowing businesses to create documents that perfectly match their workflow.

Unlike plugins that focus solely on invoicing, Sliced Invoices understands that many service businesses start client interactions with quotes and estimates. The plugin seamlessly converts these preliminary documents into invoices once work is approved, creating an efficient workflow that saves time and maintains consistency throughout the billing process.

Standout Features

  • Quote-to-invoice conversion system
  • Comprehensive client portal where customers can review quotes, accept proposals, and manage invoices
  • Recurring payment system for retainer-based businesses and ongoing service contracts
  • Detailed reporting dashboard
  • Flexible template system supports multiple business types, from creative agencies to consulting firms
  • Built-in time tracking and project management tools

🔎 Pros and Cons

Sliced offers an impressive balance of power and simplicity, with a particularly strong quote management system. The free version provides solid core functionality, while the premium features add sophisticated tools for growing service businesses.

Some essential features like payment reminders and client portals are limited to premium versions, and buying individual extensions can become costly.

🎯 Perfect for…

I think Sliced has an impressive feature set and an affordable price point. It’s probably not the best solution if you only have basic invoicing needs. But for freelancers, consultants, and service-based businesses needing a robust and reliable system for managing both quotes and invoices in their WordPress dashboard? It’s an excellent choice.

💰 Pricing: Free version available in WordPress repository; you can purchase a pro version starting at $79.

4. Sprout Invoices

The Sprout Invoices WordPress plugin website.

In the world of WordPress invoice plugins, Sprout Invoices stands out as a comprehensive business management solution rather than just an invoicing tool. It’s built specifically for service-based businesses that need to manage the entire client journey – from initial estimate to final payment and everything in between.

What makes Sprout particularly valuable is its focus on client relationship management.

While other plugins might handle the basics of creating invoices, Sprout creates a complete ecosystem where clients can interact with your business, approve estimates, make payments, and maintain ongoing communication. This all-in-one approach eliminates the need for multiple tools and creates a more professional experience for both you and your clients.

Standout Features

  • Sophisticated project management system that connects estimates, invoices, and client communications
  • Client portal that gives customers self-service access to their entire history with your business
  • Estimate system that automatically converts to invoices upon client approval
  • Extensive integration library that connects with popular business tools and CRM systems
  • Advanced reporting tools
  • Flexible recurring billing system for retainer-based services and ongoing projects

🔎 Pros and Cons

The biggest advantage of Sprout Invoices is that it delivers client management capabilities within WordPress, with exceptional project tracking and communication tools. The feature set creates a professional experience that rivals dedicated CRM platforms while keeping everything within your WordPress dashboard.

I like how it makes it easy for clients to view and approve estimates online, making the process smoother for everyone involved. Customers can also make payments directly through the integrated payment gateways.

That said, the extensive feature set might be overwhelming for businesses with simple invoicing needs. The free version has significant limitations compared to the premium.

🎯 Perfect for…

If you have a service-based business, I think Sprout is one of the better invoicing options for WordPress users. It’s great for agencies, freelancers, and service providers who want to manage their entire client relationship in one centralized system.

💰 Pricing: A limited free version is available. Premium plans start at $39/year.

5. WP Simple Pay

The WP Simple Pay plugin website.

When it comes to accepting payments in WordPress, sometimes simpler is better. WP Simple Pay is an excellent alternative to Easy Digital Downloads if you don’t need a full eCommerce platform.

It focuses on one thing: making it easy to collect payments through Stripe. While not a traditional invoicing plugin, WP Simple Pay offers a streamlined solution for businesses that need straightforward payment collection without the overhead of a complete shopping cart system.

Think of WP Simple Pay as the minimalist’s approach to WordPress payments. It bridges the gap between basic PayPal buttons and full-fledged eCommerce platforms, providing just enough features to handle professional payment collection without overwhelming users with unnecessary options.

Standout Features

  • Fast setup process gets you accepting payments through Stripe in minutes
  • Clean, conversion-optimized payment forms
  • Flexible payment options support one-time and recurring purchases
  • Stripe features like Apple Pay and Google Pay available without complex configuration
  • Smart form builder lets you create payment forms without coding knowledge

🔎 Pros and Cons

Delivers an exceptionally clean, user-friendly payment solution that’s perfect for businesses wanting to avoid a full online store. The focused feature set and straightforward setup process make it ideal for quick implementation.

Between the easy setup and customizable payment forms, WP Simple Pay is incredibly user-friendly.

Unlike many other payment-related plugins in WordPress, you’re not bogged down by unnecessary or confusing features and options.

Although it can handle simple billing scenarios, it lacks traditional invoicing features.

The only other potential downside is that it’s limited to Stripe integration. It’s probably not the solution you’re looking for if you want to use other payment processors.

🎯 Perfect for…

Small businesses, freelancers, and organizations that need a simple way to collect payments without the intricacies of a full eCommerce system.

💰 Pricing: Free version available with basic features. Premium plans start at $49.50, but for billing and invoicing features, I recommend the Professional plan ($199.50).

6. WPForms

The WPForms plugin website.

WPForms is a versatile form builder plugin that extends its functionality to include invoice creation for WordPress users. Known for its ease of use, WPForms offers an accessible way to create and manage invoices along with a wide range of forms.

This popular drag-and-drop form builder lets you add your own logo and branding. You can choose from dozens of form templates and online order forms. It’s an excellent tool for creating forms for user registration, newsletter sign-ups, quote requests, donations, and more.

It integrates with multiple payment methods, including PayPal, Stripe, and Square. This makes it easy to set up recurring payment invoices and auto-send receipt/confirmation emails.

Standout Features

  • Intuitive drag-and-drop builder for creating payment forms
  • Template library includes pre-built solutions for various payment scenarios and business needs
  • Multi-step form capability
  • Conditional logic allows for dynamic pricing and customized payment options
  • Integration with multiple payment gateways
  • Built-in marketing tools help convert form submissions

🔎 Pros and Cons

Backed by the reliability of being WordPress’s most trusted form builder, WPForms offers flexibility beyond basic invoicing. The intuitive interface and extensive template library make it super easy to use.

As with WP Simple Pay, it gives options to users who need to accept payments but don’t have an online store or large product catalog.

WPForms isn’t a dedicated invoicing solution, so some traditional invoicing features are missing. Advanced billing features require higher-tier plans.

🎯 Perfect for…

Businesses that need flexible payment collection combined with robust form functionality, especially those who could benefit from the other features of a premium form builder plugin.

💰 Pricing: There is a free version of WPForms available. Premium plans start at $49.50.

Final Verdict: Best WordPress Invoice Plugins

Choosing the right invoicing plugin depends on your specific business needs, budget, and technical comfort level. What works best for a WooCommerce store owner might not be the ideal solution for a freelancer. To simplify your decision, here’s a Best For summary to guide you.

Best for eCommerce Stores

  • 🥇 EDD Invoices: This Easy Digital Downloads extension simplifies invoice generation for digital sellers and customers. Its robust feature set is tailored for digital product sales, making it an unparalleled option for automating and managing eCommerce invoices efficiently.
  • 🥈WooCommerce PDF Invoices & Packing Slips: This is the best all-around option for automating invoices, packing slips, and the entire order fulfillment process within WooCommerce. If you need a simpler option, consider the similarly named plugin by WP Overnight.

Best for Freelancers and Service-Based Businesses

  • 🥇 Sliced Invoices: A strong contender for freelancers and small businesses, Sliced offers a good balance of features and affordability. Its strength lies in its flexibility for customizing invoices and generating quotes.
  • 🥈 Sprout Invoices: Client invoicing by Sprout is great for managing estimates and invoices, as well as projects and client communication, all within WordPress.

Best for Simple Payment Collection

  • 🥇WP Simple Pay: A straightforward Stripe payment plugin for accepting recurring or one-time payments/donations via Stripe.
  • 🥈WPForms: Primarily a form builder, WPForms allows you to create customizable payment forms that can function like invoices for simple billing scenarios.

FAQs About WordPress Invoice Plugins

Here are some frequently asked questions about WordPress invoice plugins.

Are there free WordPress invoice plugins?

Yes, there are several free WordPress invoice plugins available. However, free versions often come with limited features compared to their premium counterparts. If your invoicing needs are simple, a free plugin may suffice. For advanced features like automated recurring billing, consider a premium option.

What’s the best invoice plugin for digital sellers?

If you sell digital products from your WordPress site, the best invoice plugin is EDD Invoices by Easy Digital Downloads. As the #1 WordPress eCommerce plugin for digital selling, EDD specializes in the nuances of selling software, online courses, themes, and other downloadable products. It offers easy setup for automated invoices tied directly to purchases.

The EDD Invoices extension is included for free with every premium plan.

What’s the best plugin for WooCommerce invoices?

If you use WooCommerce to sell physical items and require order fulfillment-related features, WooCommerce PDF Invoices, Packing Slips, Delivery Notes, and Shipping Labels is probably the best option. There’s a free version with limited features, as well as multiple options to upgrade.

The upside of WooCommerce is that it’s super easy to find trustworthy and affordable plugins that integrate well with it.

How much do WordPress invoice plugins cost?

The cost of WordPress invoice plugins can vary widely. Free invoicing plugins are available for basic invoicing needs, but premium versions often start around $49 and can exceed $200, depending on features and support. Consider what features are critical for your business when evaluating these costs.

Try the Best WordPress Invoice Plugins

Managing invoices shouldn’t be a barrier to your business growth. With the right invoicing plugin for WordPress, you can streamline your invoicing process, save time, and ensure accuracy in your financial records. Whether you’re selling digital products, physical goods, or providing services, there’s a plugin tailored to fit your needs.

Explore the options and test different WordPress invoice plugins to decide which is the best option to integrate with your site.

If you want to use EDD to simplify your eCommerce invoicing, grab a pass today:

You can also check out our guide on how to make custom invoices for your EDD store.

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

The post 6 Best WordPress Invoice Plugins for Better Workflows first appeared on Easy Digital Downloads.

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6+ Best Stripe Plugins for WordPress (Compared) https://easydigitaldownloads.com/blog/best-stripe-payment-plugins-for-wordpress/ Wed, 16 Nov 2022 14:00:00 +0000 https://easydigitaldownloads.com/?p=1779781 Deciding to use Stripe as your primary payment gateway is easy, thanks to its security, reliability, and versatility. The bigger struggle is deciding which WordPress plugin to configure on your site, as not all are created equal. That’s why I put together this guide. As a leading digital eCommerce solution, Easy Digital Downloads understands the features

The post 6+ Best Stripe Plugins for WordPress (Compared) first appeared on Easy Digital Downloads.

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Deciding to use Stripe as your primary payment gateway is easy, thanks to its security, reliability, and versatility. The bigger struggle is deciding which WordPress plugin to configure on your site, as not all are created equal.

That’s why I put together this guide. As a leading digital eCommerce solution, Easy Digital Downloads understands the features and factors that make the best Stripe plugins truly valuable to  WordPress users and business owners. 

In this guide, I’ll share the top Stripe WordPress plugins I’ve found to help you find the perfect solution for your specific needs and start accepting payments securely and efficiently.

Quick Look at Best Stripe Plugins (My Rankings)

PluginFree VersionStarting PriceVerified Stripe PartnerBest For
Easy Digital Downloads 🥇
✅
$99.50/yr✅Selling digital products
WooCommerce🥈✅✖✅Selling physical products
WP Simple Pay 🥉✅$49.50/yr✅Creating payment forms with no store
WPForms✖$199.50/yr✖Accepting donations & order forms
MemberPress✖$179.50/yr✅Creating membership sites/subscriptions
LearnDash✖$199/yr✖LMS/Selling online courses

Why Use Stripe Plugins for WordPress?

I’ve helped a wide range of website owners set up their payment systems, and Stripe consistently stands out as a top choice. Stripe’s popularity makes sense; it’s trusted by giants like Amazon and Instagram.

Adding Stripe to your WordPress site opens up a world of payment options. This payment platform processes billions of dollars annually and works in over 120+ countries.

Here’s what makes Stripe stand out.

  • Simple setup: Connect your website to Stripe in minutes, not hours.
  • Payment flexibility: Accept credit cards, digital wallets, and local payment methods.
  • Fair pricing: Pay only when you make a sale (~2.9% + 30¢ per successful charge). Some Stripe plugins eliminate these fees.
  • Top-level security: Built-in fraud protection and PCI compliance.
  • Global reach: Accept payments in 135+ currencies.
  • Reliable support: Get help 24/7 through email, chat, or phone.

Small business owners love Stripe because it grows with their business. Whether you’re selling one product or thousands, the platform scales to match your needs.

Stripe payment WordPress plugins allow you to create a smooth, seamless checkout experience for shoppers. Customers can complete on-site checkout with no need to leave your site. They don’t even need to have a Stripe account.

But here’s the thing: the plugin you choose to connect Stripe with WordPress can make or break your payment system. Some plugins offer basic features, while others pack advanced tools like subscription management and custom checkout forms.

Factors to Consider in Stripe Plugins

Before diving into specific plugins, let’s look at what makes a Stripe plugin worth your investment. These key factors will help you make an informed choice for your business.

FactorWhy?Consider
Payment Features ⚙Different businesses need different payment capabilities. Your Stripe plugin must support the type of products/services and billing model you offer.– One-time payments
– Subscription billing
– Payment plans
– Multiple currency support
– Custom checkout forms
– Tax handling
Transaction Fees 💳Typically, each payment processed through Stripe includes their standard fee of 2.9% + 30¢ per transaction. Some plugins add their own fees on top of this. On the other hand, some premium plugins eliminate these fees.– Additional processing charges
– Monthly service fees
– Hidden currency conversion costs
User Experience 👍The best Stripe plugins make payments easy for both you and your customers. Look for a solution that provides a user-friendly setup and configuration process, as well as a straightforward interface.– Clean, professional checkout pages
– Mobile-friendly design
– Quick loading times
– Clear error messages
– Simple refund process
Technical Support 💻When money’s involved, you can’t afford long downtimes. So it’s crucial that your Stripe plugin offers quality support options. – Fast response times
– Clear documentation
– Regular updates
– Active community forums
– Dedicated support team
Security Standards 🔒When it comes to online payments, security isn’t optional. While Stripe as a payment processor itself is secure, it’s also important that the plugin you’re using is regularly maintained and reliable.– SSL certificate support
– PCI compliance
– Fraud prevention tools
– Data encryption
– Regular security updates

Best Stripe Plugins for WordPress (Compared)

It’s important to note that you must have an SSL certificate installed on your WordPress website to accept Stripe payments. If you don’t already have one, you can follow this guide to learn how to get a free SSL certificate.

Now let’s take a look at some of the best Stripe plugins for WordPress, including their key features and pricing options.

1. Easy Digital Downloads

The EDD and WordPress logos.

Easy Digital Downloads stands out as the go-to solution for selling digital products on WordPress. It’s also one of the best Stripe plugins for WordPress.

EDD comes with Stripe support built in (as well as PayPal), with the option to upgrade to the premium version for even more advanced features and benefits. Without a doubt, it’s the most complete package for digital sellers.

The plugin powers thousands of successful digital stores, with over 50,000+ active WordPress installations. Top creators use it to sell everything from eBooks to software licenses.

It’s an excellent alternative to WooCommerce if you don’t sell physical goods.

🔑 Key Features

  • Download delivery automation
  • Allows for Stripe subscriptions and Recurring Payments
  • Built-in tax calculation
  • Detailed sales analytics
  • Multiple payment gateway support & range of payment methods
  • Custom checkout fields
  • Manually approve or decline payments
  • Integrated refunds
  • Ability to pre-approve payments and charge at a later date
  • Multiple payment options including Touch ID and Face ID
  • Software Licensing
  • Test mode simulating customer actions without affecting reporting

Setting up EDD with Stripe only takes a few minutes. When you first install and activate EDD on your site, you can launch the Onboarding Wizard that takes you through the key initial steps. This includes connecting your Stripe account and setting up your first product. The interface feels natural, especially if you’re familiar with WordPress.

Pros 👍
  • Lightning-fast checkout process
  • Excellent subscription management
  • Built specifically for digital products
  • Strong security measures
  • Wide range of payment methods supported
  • Detailed customer management
  • Professional support team
  • Stripe Link for quicker checkout
  • Early Fraud Warnings 
  • Regular feature updates
  • Option to eliminate transaction fees with Pro plan
Cons 👎🏼
  • Not ideal for physical product stores
  • Potenital for higher initial investment

Best For: Easy Digital Downloads + Stripe is the best option for digital sellers. WordPress site owners offering downloadable products get everything they need to build a digital download store and accept payments efficiently and securely. Plus, it’s the only solution that’s specifically dedicated to digital eCommerce, rather than including it as an afterthought or add-on feature.

I highly recommend EDD with Stripe or serious digital product sellers offering digital downloads and files, including:

  • eBooks
  • Online courses
  • Themes & plugins
  • Software products
  • Music & audio files
  • Spreadsheets & templates

Pricing: The free version of Easy Digital Downloads includes built-in support for Stripe (and PayPal). To eliminate the Stripe transaction fees and take full advantage of the Stripe payment gateway integration, upgrade to a paid plan, starting at $99/yr.

2. WooCommerce

The WooCommerce plugin banner.

WooCommerce’s official Stripe gateway brings solid payment processing to the world’s most popular eCommerce platform. With over 8 million active installations, it’s the natural choice for physical product stores running on WordPress.

The plugin processes millions of transactions daily across 140+ countries. Its deep integration with WordPress means you get a native-feeling checkout experience that matches your store’s design and flow.

There’s a plethora of extensions you can use to enhance the functionality and features of your store, including the free Stripe add-on.

There are some features that you would need to purchase a premium extension for. For instance, to accept recurring payments, you would need the WooCommerce Subscriptions plugin ($279).

🔑 Key Features

  • Stripe integration and refunds
  • Supports Strong Customer Authentication (SCA)
  • Express checkout options
  • Apple Pay and Google Pay support
  • Saved payment methods
  • 3D Secure authentication
  • Automated refund processing
  • Multi-currency support
  • Local payment methods
  • Real-time payment status updates

Getting started takes about 15 minutes. You’ll need to connect your Stripe account and configure basic settings. The integration feels seamless, especially if you’re already familiar with WooCommerce.

Pros 👍
  • Free to download and use
  • Native WooCommerce integration
  • Simple setup process
  • Regular security updates
  • Works with most WooCommerce themes
  • Extensive payment method support
  • Active development community
Cons 👎🏼
  • Basic subscription features
  • Requires WooCommerce Subscriptions for recurring payments
  • Limited customization options
  • Support through WordPress forums only

Best For: WooCommerce and its Stripe Gateway is a preferred choice for physical product stores, including small to medium-sized retailers and international sellers with multi-product catalogs. As a primarily free option, it’s important to consider that its biggest use is for simple payment processing. For more complex capabilities, I recommend premium options with a more dedicated focus.

Pricing: The WooCommerce plugin is free. However, some Stripe add-ons cost extra, such as ones for subscription billing.

3. WP Simple Pay

The WP Simple Pay plugin website.

WP Simple Pay is one of the best Stripe plugins for WordPress when you don’t need a full eCommerce solution like Easy Digital Downloads or WooCommerce. WP Simple Pay takes a different approach.

It’s built for websites that need payment forms without a full shopping cart. With over 14,000 active installations, it’s become the go-to choice for service providers and organizations accepting one-time or recurring payments.

What sets this Stripe payment plugin apart is its focus on simplicity. You can create payment forms in minutes without dealing with complex store setups or extra features you won’t use. The pro version includes an advanced form builder that lets you customize the fields and even include pricing tables.

🔑 Key Features

  • Accept donations and one-time or recurring payments
  • Payment buttons, forms, and landing pages
  • Subscriptions, installments, and free trials
  • Subscription management
  • Payment plan options
  • Coupon code support
  • Tax rate handling
  • Multiple currency options
  • Custom email notifications

Setup takes about 5 minutes. Create a form, connect your Stripe account, and you’re ready to accept payments. The interface is straightforward and user-friendly.

Pros 👍
  • Stripe-specific focus
  • Quick form creation
  • Clean, modern interface
  • Mobile-friendly forms
  • Strong customer support
  • Regular plugin updates
  • Excellent documentation
  • No coding needed
Cons 👎🏼
  • Limited product management
  • No shopping cart functionality
  • Some features locked to higher tiers
  • Restricted to Stripe gateway

Best For: WP Simple Pay works perfectly for non-profit organizations, consultants, and service providers.

Pricing: A free version with basic features is available. WP Simple Pay Pro pricing starts at $49.50 per year. Each tier adds more features, with Pro offering the full suite of payment options.

4. WPForms

Screenshot and logo: WPForms

WPForms steps beyond basic contact forms by offering powerful payment integration options. With more than 5 million active installations, it’s established as the leading form builder plugin for WordPress, with Stripe payments as a standout feature.

Like WP Simple Pay, WPForms is an excellent option for accepting Stripe payments in WordPress when you only need a simple checkout form rather than a complete eCommerce solution. This popular, beginner-friendly form builder plugin lets you create unlimited forms for your website.

It’s important to note that to add payment processing functionality, you’ll need at least a WPForms Pro-level license. Then you can add Stripe as well as other payment processors such as Authorize.Net and PayPal.

The plugin shines when you need to collect both information and payments from users. Think event registrations, service bookings, or donation forms with custom fields. You can create simple order, payment, and donation forms without building an entire online store.

🔑 Key Features

  • Visual drag-and-drop builder
  • Pre-built payment templates
  • Conditional logic forms
  • Multi-page forms
  • File upload fields
  • Entry management
  • Form abandonment tracking
  • Smart payment fields
  • Conversion optimization features
  • Recurring payments
  • No transaction fees

Creating payment forms takes about 10 minutes. The drag-and-drop builder makes form creation simple, even for beginners. Pre-built templates speed up the process significantly.

Pros 👍
  • User-friendly form builder
  • Extensive template library
  • Smart conditional logic
  • Advanced field types
  • Entry management system
  • Excellent documentation
  • Form analytics
Cons 👎🏼
  • Stripe available only in Pro plan
  • Not designed for full eCommerce
  • Higher price point
  • Some features require addons
  • Limited product management

Best For: If you already use WPForms, upgrading your pass to include Stripe payment integration is a smart option. In any case, it can be particularly valuable for sellers, owners, and businesses that rely heavily on forms. This includes:

  • Service businesses
  • Event organizers
  • Professional consultants
  • Non-profit organizations
  • Survey creators needing payment options

Pricing: WPForms offers a free/lite version. But for Stripe payments, you’ll need a Pro or Elite License (starting at $199.50 per year).

5. MemberPress

The MemberPress WordPress plugin website.

MemberPress specializes in membership sites and subscription-based content. While newer to the Stripe integration scene than some competitors, it’s gained popularity, particularly among content creators and course providers.

The plugin excels at managing recurring payments and controlling access to premium content. Its Stripe integration handles everything from trial periods to complex subscription rules.

🔑 Key Features

  • Complete membership management
  • Content dripping
  • Subscription handling
  • Course creation tools
  • Member directories
  • Digital download protection
  • Advanced access rules
  • Automated emails

Initial setup takes about 20-30 minutes. The learning curve is steeper than simpler plugins, but the extra complexity brings more control over your membership site.

Pros 👍
  • Powerful access controls
  • Flexible pricing options
  • Built-in course platform
  • Strong reporting tools
  • Automated renewals
  • Integration options
  • Active development
Cons 👎🏼
  • Higher price point
  • Steeper learning curve
  • Limited payment options
  • Complex setup process
  • Resource intensive
  • Additional costs for some integrations

Best For: MemberPress is one of the best Stripe plugins for WordPress users who are looking to create a membership site. It’s particularly ideal for premium content providers with subscription services, creating online communities, and selling member-only resources.

Pricing: All MemberPress plans include Stripe integration, with higher tiers adding more sites and features. Plans start at $179.50 per year.

6. LearnDash

The LearnDash plugin website.

LearnDash has established itself as the premier Learning Management System (LMS) for WordPress. With over 100,000 active installations, it’s the go-to choice for course creators who want professional-grade tools for selling online courses.

The plugin’s Stripe integration makes selling courses simple, whether you’re offering one-time purchases or subscription-based learning programs. It’s particularly strong in handling course bundles and membership levels. You can offer flat-rate or percentage-based discounts.

In addition to Stripe, LearnDash supports other payment options such as PayPal or 2Checkout. It also integrates seamlessly with other WordPress plugins included in this post, such as Easy Digital Downloads and WooCommerce.

🔑 Key Features

  • Complete course builder
  • Dynamic content delivery
  • Advanced quizzing system
  • Progress tracking
  • Course certificates
  • Group management
  • Assignment submissions
  • Drip-feed content
  • Payment plan options
  • Built-in course analytics

Initial setup takes about 25-30 minutes. Creating courses is straightforward, but mastering all features takes time. The Stripe integration setup is simple and well-documented.

Pros 👍
  • Professional course creation tools
  • Flexible pricing options
  • Automated course access
  • Student engagement tools
  • Progress tracking
  • Certificate generation
Cons 👎🏼
  • Higher initial investment
  • Learning curve for setup
  • Limited payment customization
  • Requires additional plugins for some features
  • Can be resource-intensive
  • Basic email options

Best For: LearnDash works best for online course creators, educational organizations, and professional training and coaching services.

Pricing: The pricing starts at $199 per year for one site. All plans include Stripe integration, with higher tiers adding more sites and advanced features.

Runner Up: Accept Stripe Payments

If you’re looking for a really basic and free Stripe plugin for WordPress, Accept Stripe Payments may be sufficient.

The Accept Stripe Payments WordPress plugin.

Accept Stripe Payments offers a free, no-frills way to start taking payments on WordPress. With over 20,000 active installations, it’s a popular choice for websites needing basic payment functionality without the complexity of larger plugins.

This plugin focuses on simplicity above all else. You won’t find advanced features here, but you will find a straightforward way to start accepting credit card payments quickly.

If you have a Stripe merchant account, you can use this plugin to sell digital files and downloads. It’s a bit limiting in its customization and integration features, especially compared to EDD. But it may be ideal if you’re looking for a budget-friendly extension and don’t want to build an entire online store.

🔑 Key Features

  • Simple payment buttons
  • Basic product management
  • Payment form shortcodes
  • Basic download delivery
  • Custom success messages
  • Basic payment history
  • PDF receipt generation

You can set up Accept Stripe Payments in under 5 minutes. Connect your Stripe account, add your API keys, and create your first payment button. Perfect for users who want to avoid complex configurations.

Pros 👍
  • Completely free
  • Quick setup process
  • Minimal configuration needed
  • Works with any theme
  • Basic download protection
  • Lightweight code
  • No transaction fees beyond Stripe
Cons 👎🏼
  • Limited customization options
  • Basic feature set
  • No subscription support
  • Minimal support options
  • Basic reporting tools
  • No advanced integrations

Best For: If you want a simple, straightforward Stripe plugin for basic payment processing, it’s worth checking out. It can be useful when you’re first getting started with online payments and running a small site, blog, etc.

Pricing: The Accept Stripe Payments plugin is completely free, with no premium add-ons or versions available. Standard Stripe processing fees still apply.

FAQs on WordPress Stripe Plugins

Let’s wrap up by answering some frequently asked questions about Stripe plugins for WordPress websites.

What is Stripe, and why should I use it with WordPress?

Stripe is a payment processing platform that lets you accept credit cards and other payment methods on your website. It’s popular with WordPress users because of its security features, easy setup, and fair pricing. You only pay when you make a sale, with rates starting at 2.9% + 30¢ per successful transaction.

How much do Stripe plugins cost?

Stripe plugin prices vary widely. Free options like the Easy Digital Downloads Lite and WooCommerce offer Stripe for free. Premium plugins range from $49 to $300 per year. Some plugins may require you to pay Stripe’s processing fees. Others, like Easy Digital Downloads plans, eliminate these fees.

Which Stripe plugin is best for subscriptions?

Easy Digital Downloads and MemberPress offer the most complete subscription management features. EDD works best for digital product subscriptions, while MemberPress excels at content-based memberships. Both handle recurring payments, trial periods, and subscription management automatically.

Are there any free Stripe plugins for WordPress?

Yes. Plugins like Accept Stripe Payments are basic solutions that are completely free. If you’re building an eCommerce site, you can use the free Easy Digital Downloads plugin or WooCommerce, both of which include the standard versions of Stripe and PayPal.

Try the Best Stripe Plugins for WordPress

Giving your customers an easy way to check out of your eCommerce store can help boost sales. Using a Stripe payment plugin for WordPress is one of the simplest solutions. If you sell digital products, we recommend using Easy Digital Downloads. If you don’t need an online store but rather a basic payment or order form, you could use WP Simple Pay or WPForms.

Get Easy Digital Downloads today to start accepting Stripe payments through your WordPress website!

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

The post 6+ Best Stripe Plugins for WordPress (Compared) first appeared on Easy Digital Downloads.

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10 eCommerce Sales Reports in WordPress to Keep an Eye On https://easydigitaldownloads.com/blog/ecommerce-sales-reports-in-wordpress/ Fri, 04 Nov 2022 13:00:00 +0000 https://easydigitaldownloads.com/?p=1779388 There is no doubt about it – tracking eCommerce sales reports in WordPress is important. It allows you to identify what’s working and what isn’t in your business model. This information can help you improve customer engagement, minimize cart abandonment, reduce the number of returns and refunds, optimize your WordPress site for performance, and more.

The post 10 eCommerce Sales Reports in WordPress to Keep an Eye On first appeared on Easy Digital Downloads.

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There is no doubt about it – tracking eCommerce sales reports in WordPress is important.

It allows you to identify what’s working and what isn’t in your business model. This information can help you improve customer engagement, minimize cart abandonment, reduce the number of returns and refunds, optimize your WordPress site for performance, and more.

When you use an eCommerce plugin such as Easy Digital Downloads, tracking sales and key metrics is simple. But it’s crucial to know which reports to monitor and understand what each can tell you.

In this post, we’ll discuss:

The Importance of eCommerce Sales Reporting

There are many benefits to tracking sales reports in your eCommerce business. Two of the most important ones are increased revenue and optimized customer experience.

By analyzing the data that you gather from your sales reports, you can identify trends and patterns that will help you make informed decisions about how to improve profit margins.

When customers have a good user experience shopping on your site – whether it’s easy navigation, organized product pages, speedy checkout, or quality assets – they are likely to return again and even recommend your business to friends and family. Tracking sales reports allows you to see where there might be room for improvement, whether it be with your shopping cart, customer service, or something else, and make changes accordingly.

This is one of the reasons selecting the right eCommerce solution is so critical. The plugin you use can make tracking key metrics and reporting sales significantly easier.

eCommerce Sales Reporting With Easy Digital Downloads

Easy Digital Downloads is a robust, user-friendly tool for selling digital downloads and products:

The EDD and WordPress logos.

As we’ll show you throughout this post, the eCommerce platform lets you leverage a range of tracking and reporting tools to keep a close eye on the data and insights that can help boost your online store’s performance.

All data and metrics can be found under Downloads » Reports:

The Easy Digital Downloads reports dashboard.

You can also easily export your reports as CSV files.

Another advantage of using EDD for eCommerce reporting is the Email Summaries feature (Downloads » Settings » Emails » Summaries):

The email summaries feature and settings in EDD.

It lets you send weekly or monthly store reports to your admin or other chosen emails. This automation means you can get key highlights from your eCommerce sales reports delivered directly to your inbox on a consistent basis:

An EDD email summary of an eCommerce sales report in WordPress.

You can also leverage the Advanced Reports extension. The tool lets you generate detailed, custom reports for your store’s activity, including sales, earnings, and taxes. You can also filter the reports based on products, payment status, date, etc.

There are plenty of WordPress plugins and third-party tools and services that EDD can integrate with to further elevate your reporting. For instance, you can use the MonsterInsights plugin to connect your eCommerce website with Google Analytics and monitor your campaigns in real-time.

To use these features and tools for maximum benefit, it’s helpful to first understand which eCommerce sales reports in WordPress you should keep tabs on.

10 eCommerce Sales Reports in WordPress to Monitor

Below are 10 eCommerce sales reports in WordPress that are important to keep track of. For each, we’ll explain the usefulness of the report, the kind of information you can glean from it, and how Easy Digital Downloads delivers it.

  1. Total Sales
  2. Total Earnings
  3. Average Sales/Earnings by Downloads
  4. Average Order Value
  5. New Customers
  6. Sales by Payment Gateway
  7. Refunds
  8. Discounts
  9. License Renewals & Upgrades
  10. Cross-Sells & Upsells

1. Total Sales

Naturally, Total Sales are important to keep track of when you’re running an online business. They can help you identify trends over time. The insight, and any patterns you uncover from them, can help inform your future business and marketing decisions.

With EDD installed and activated, this information is immediately available from your WordPress dashboard under Reports » Overview:

The Total Sales eCommerce report in Easy Digital Downloads.

The Overview gives you a snapshot of some of the most important metrics and analytics from your eCommerce store, including Total Sales. You can use the filtering options to sort total sales based on dates and time periods and compare them across quarters.

The eCommerce sales report also lets you track both Gross Sales (total quantity of downloads sold) and Net Sales (total quantity of downloads sold minus any items that have been fully refunded).

2. Total Earnings

A Total Earnings report can provide you with important insights into the profitability of your business and its various channels, products, or marketing campaigns. This data can help you identify areas where your revenue is growing or declining over time. It can also help you pinpoint specific factors or trends that may be contributing to these changes.

As with Total Sales, you can find this report under Reports » Overview:

A Total Earnings stat in an eCommerce WordPress report.

EDD Reports also provide Gross Earnings (sum total of your earnings, before expenses, such as discounts, fees, and taxes) and Net Earnings (sum total of the earnings after expenses).

3. Average Sales/Earning By Downloads

If you want to get a more granular view of your sales based on specific products(downloads), this is also an option. You can go to Reports » Downloads:

A Downloads report in WordPress.

Here, you can find data on your Most Valuable Download as well as Average Sales/Earnings.

The report also tells you your store’s top selling downloads (month to date) and earnings by taxonomy. This can be helpful for discovering which of your products are performing the best and attracting the most sales among shoppers. The more information you have about your product sales and website visitors, the easier it will be to calculate your conversion rate.

4. Average Order Value

An Average Order Value is a type of eCommerce sales report that tracks the average amount of money spent on each purchase made by your customers. This information can help you understand which pricing and promotion strategies are most effective. It can also indicate which products or categories are more likely to result in higher spending.

This data is available under Reports » Overview:

The Average Order Value stat in Easy Digital Downloads Reports.

5. New Customers

A New Customers report is, as you might’ve guessed, a type of sales data that tracks the number of new customers you acquire over a particular time period. By analyzing this type of report, you will be able to better optimize your marketing activities and improve the growth potential of your eCommerce business moving forward.

To find it, you can go to Reports » Customers:

The Customers reports screen in EDD.

There are stats for Average Revenue Per Customer and Average Orders Per Customer. You can also learn about your top five customers of all time and view data on your most valuable customers.

6. Sales by Payment Gateway

When you’re running an eCommerce store, it’s important to offer your customers convenient payment gateways for them to complete their purchases. Popular examples include Stripe and PayPal.

Under Reports » Payment Gateways, you can track sales by each option:

The Payment Gateway reports.

It offers a ton of Gateway Stats, including:

  • Complete Sales
  • Pending/Failed Sales
  • Refunds Issued
  • Total Sales
The stats section of a Payment Gateways report.

These charts and graphs can help you better understand which gateways the majority of your customers use to complete their transactions.

7. Refunds

Refunds and refund-related data are important to include in eCommerce sales reports because they can help you identify trends in customer behavior as well as measure the performance of your products. For example, if you notice that a large number of refunds are being issued for a particular product category or item, this may indicate that the pricing is either too high or too low relative to market demand.

Additionally, refund-related data can also be useful when conducting competitor analysis, as it can help you understand how other businesses in your industry price their products and whether they have higher or lower rates of customer dissatisfaction.

EDD tracks a handful of key metrics for refunds in your store (Reports » Refunds). This includes Number of Refunds, Total Refund Amount, and Refund Rate:

The Refunds eCommerce sales report in WordPress.

The Refund rate calculates the percentage of transactions that are refunded during a specific time frame. The Number of Refunds will tell you how many refunds were completed during the specified time, as well as the total amount.

8. Discounts

Offering discounts to potential customers can be an effective way for store owners to attract people to their eCommerce site. You can promote coupons and other offers on social media, across your WordPress website, and using email marketing.

But when it comes to eCommerce tracking, it’s smart to use an analytics tool that lets you incorporate the discounts into your sales reports. EDD reports (Reports » Discounts) let you easily learn the Number of Discounts used, Average Discount Amount, and Customer Savings:

A Discounts eCommerce report.

9. License Renewals & Upgrades

If you offer licenses for your products or services, tracking renewals reports help you measure the number of customers who have renewed their licenses. If you offer multiple plans or pricing tiers, such as on a subscription or membership site, License Upgrades can also be informative.

Reports » License Renewals and License Upgrades (respectively):

The License Renewals and License Upgrades reports in EDD.

10. Cross-Sells & Upsells

In the eCommerce space, tracking the data of cross-sells and upsells can be valuable for a handful of reasons. They can offer insight into how effective your promotions are for marketing and selling complementary products or services to your existing customers.

They can also help you better understand which products and/or categories are most commonly purchased together. This can highlight opportunities to increase revenue by suggesting certain items to customers making purchases.

You can find these analytics under Reports » Cross-sells and Reports » Upsells.

These are just a handful of the many reports you can generate using Easy Digital Downloads. There are plenty of options to customize the reporting tools to best fit your store’s specific needs.

Automate eCommerce Sales Reports in WordPress

To run a successful online business, consistently and thoroughly monitoring your store’s performance is a must. One way to make this easier is to identify the key eCommerce sales reports to keep your eye on.

Easy Digital Downloads makes collecting, analyzing, and distributing these reports as simple as possible. The core plugin comes with built-in reporting functionality. For even more features and custom capabilities, you can purchase a premium plan to unlock access to tools such as Advanced Reports and more!

Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

The post 10 eCommerce Sales Reports in WordPress to Keep an Eye On first appeared on Easy Digital Downloads.

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5 Best WordPress Download Manager Plugins https://easydigitaldownloads.com/blog/best-wordpress-download-manager-plugins/ https://easydigitaldownloads.com/blog/best-wordpress-download-manager-plugins/#comments Fri, 28 Oct 2022 13:00:00 +0000 https://easydigitaldownloads.com/?p=1778935 If you offer downloadable products on your website, it’s essential to have a way to manage all your files. One way to do that is by using a WordPress download manager plugin. The right tool can help streamline your e-commerce platform. It can make organizing, securing, and selling your digital assets quicker and easier. To

The post 5 Best WordPress Download Manager Plugins first appeared on Easy Digital Downloads.

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If you offer downloadable products on your website, it’s essential to have a way to manage all your files. One way to do that is by using a WordPress download manager plugin.

The right tool can help streamline your e-commerce platform. It can make organizing, securing, and selling your digital assets quicker and easier.

To ensure you choose the best solution for your specific needs, it’s wise to familiarize yourself with some of the top available options. Learning about the features and details of each will better position you for success.

🔎 In this post, we’ll cover the following:

What Is a WordPress Download Manager Plugin?

A WordPress download manager plugin is a tool that allows you to handle all your downloads. It helps manage files transferred between your website and users.

When you have a lot of files on your site, you may not want to host them all on your server and then link them to your site. A more efficient approach would be to use a download manager plugin. This enables you to store the files in another location like Amazon S3, Google Drive, or Dropbox. It also gives you more control over how they’re accessed and monitored.

Why Use a WordPress Download Manager Plugin?

There are many benefits to using a WordPress download manager plugin. First, you can easily manage files through your WordPress dashboard.

A quality WordPress download manager plugin can help with the following:

  • Uploading, managing, and selling downloads
  • Restricting file access to registered and specified users and paying customers
  • Offering file downloads on your website (eBooks, PDFs, etc.)
  • Tracking file downloads with a built-in download monitor tool
  • Limiting copies of a digital file
  • Safeguarding files from spammers, hackers, and bots

A download manager plugin can help secure the files delivered to your users. It can also streamline your workflow and optimize downloads (and delivery) to boost conversions.

What to Look for in a WordPress Download Manager Plugin

There are a few factors to consider when choosing a WordPress download manager plugin. First, you’ll want one that offers an easy-to-use interface and user management system. This will make it much simpler to handle all your downloads without too much of a learning curve.

You may want to look into the support and documentation offered if you’re a beginner. Popular plugins often include support and plenty of tutorials and resources for guidance.

In addition, the download manager must have strong security. Features such as file encryption can help protect both your content and your customers.

As with many e-commerce owners, cost probably factors into your decision-making process. Naturally, you want a plugin that offers everything you need at an affordable price.

There are both free and premium WordPress download manager plugins available. Some of the best offer both options. You can always start with the free version and upgrade to a paid plan for more advanced capabilities.

5 Best WordPress Download Manager Plugins (Free & Paid)

Now that you know the benefits of a download manager and some important things to look for, let’s explore some options. Below are five of the best WordPress download manager plugins:

  1. Easy Digital Downloads
  2. MonsterInsights
  3. File Manager
  4. WooCommerce
  5. LearnDash

1. Easy Digital Downloads (Free + Paid)

The Easy Digital Downloads website.

When it comes to WordPress download manager plugins, you can’t go wrong with Easy Digital Downloads (EDD). With over 50,000 active installations, EDD helps e-commerce owners create, manage, and sell digital files and downloads.

True to its name, the e-commerce plugin is easy to use and is both developer- and beginner-friendly. You can use it to upload and manage file downloads and track and share them as necessary. In addition, the advanced reporting tools let you quickly gather data and insights to help drive conversions:

The Easy Digital Downloads Report dashboard.

All files are automatically secured. You can leverage a handful of tools to protect downloads further. This includes fraud monitoring, locking downloads and restricting content, licensing software, and more.

You can limit the number of times each user is able to download files. You can also configure link expirations to limit the amount of time the file is valid for. Both of these features can help prevent unauthorized users from accessing and sharing your products.

EDD has a complete built-in shopping cart system and seamless checkout. Another aspect distinguishing it from other WordPress download managers is its robust extensions library:

The EDD Extensions library.

You can easily integrate EDD with email marketing tools such as ConvertKit, Mailchimp, and AWeber. Addons such as Downloads As Services and Recurring Payments let you set up service and subscription-based pricing for your downloads.

🔑 Key Features

  • File download limits
  • Trackable download links
  • Variable Pricing
  • Access control and password protection for members-only content
  • Customer management
  • File sharing
  • Clean user interface
  • Add multiple files and digital downloads with variable pricing or recurring payments
  • Option to embed downloads in pages or posts
  • Support for all major payment gateways, including PayPal, Stripe, and more
  • Built-in analytics reporting
  • Support for all WordPress themes

The free version of EDD comes packed with powerful features for selling digital products and managing downloads. You also have the option to upgrade to a premium plan. They range from $99 to $499. We recommend the EDD All Access Pass, which provides you with unlimited access to all of the tools and extensions.

Using WordPress and want to get Easy Digital Downloads for free?

Enter the URL to your WordPress website to install.

2. MonsterInsights (Free + Paid)

The MonsterInsights plugin banner.

As the best Google Analytics plugin for WordPress, MonsterInsights is a popular tool that lets you track file downloads on your website. The reporting and tracking features provide you with valuable insights and analytics. You can use them to learn more about which files and downloads have the highest conversion rates.

This plugin supports a wide range of files, including images, PDFs, and zip files. You can organize and categorize your files and view the reports directly from your WordPress dashboard:

The MonsterInsights eCommerce report.

As with Easy Digital Downloads, MonsterInsights integrates with a plethora of other plugins and services.

🔑 Key Features

  • Support for multiple file types
  • Track downloads and conversion stats
  • Access to Google Search Console, Website Speed, and similar reports directly from the dashboard
  • User-friendly and simple installation
  • Option to export and import reports
  • User permissions

There is a free version of MonsterInsights. We recommend upgrading to a Pro plan (starting at $99.50 per year) to take full advantage of the suite of features.

3. File Manager (Free + Paid)

File Manager, a most popular WordPress download manager plugin.

Another popular WordPress download manager plugin worth considering is File Manager. This handy tool lets you upload and edit files on your WordPress site rather than having to use a File Transfer Protocol (FTP) client.

It eliminates the need for you to move files from local environments or use your hosting provider’s control panel. Instead, you can handle everything right from your WordPress dashboard:

The File Manager WordPress download manager plugin interface.

If you sell downloads or digital products, this may not be the best option for you. It doesn’t provide a complete e-commerce solution as EDD does. However, it can be an excellent choice if you want a simple, quick way of uploading and organizing your files using your Media Library.

🔑 Key Features

  • Support for multiple file types
  • Drag and drop for moving files
  • Search functionality for quickly locating files
  • Built-in code editor with syntax checker
  • Interface themes and toolbar styles
  • File image thumbnails
  • Automatic file resizing
  • Option to create private folders and assign user roles
  • Email notifications for file downloads

File Manager is free to download. There is also a Pro version ($25 for one site; $99 for 10 sites) that lets you configure more advanced settings, including maximum file size controls, email notifications for file changes, and the option to embed the file manager on the front-end of your WordPress website via shortcode.

4. WooCommerce (Free + Paid Addons)

The WooCommerce plugin banner.

WooCommerce is one of the most well-known and widely used WordPress plugins. As EDD specializes in digital downloads, WooCommerce primarily focuses on physical goods.

But you can also use it for digital products. It lets you create an online store in a matter of minutes. You can add downloads as products using the file uploader tool. In addition, you can limit the number of downloads and configure expiry settings.

Setting up a store in WooCommerce.

WooCommerce is also backed by a large community. Therefore, you can always find resources, tutorials, and guides that can help you learn and navigate it.

It comes with a lot of features, many of which may not be necessary unless you plan to sell physical items. By default, its payment gateway is WooCommerce Payments. While it does support other payment providers, it requires extensions.

🔑 Key Features

  • Multiple download methods
  • File protection
  • Pricing variations
  • Collections for organizing downloads
  • Option to create downloads with both downloadable and physical assets
  • Provide download access post payment
  • Downloadable restrictions for non-registered users
  • Built-in analytics

WooCommerce itself is a free plugin. But you can also choose from a handful of premium extensions to help extend its features and functionality.

5. LearnDash (Paid)

The LearnDash plugin website.

Technically, LearnDash is not a WordPress download manager. It’s a Learning Management System (LMS) plugin. However, it comes with a wide range of helpful tools and features for adding, managing, and selling files on your website. It supports video, audio, images, and more.

LearnDash is an excellent choice if you want to sell online courses, create quizzes, and offer other types of membership content. It lets you accept payments directly from your site either as a one-time fee or as a recurring subscription.

If you want complete control over your course content, including the downloadable files, LearnDash has you covered. You can use it to restrict access based on user roles and course completion stages.

🔑 Key Features

  • Online course creation
  • Support for multiple media types, including audio, images, video, and more
  • Statistical reports
  • Integration and support for popular tools such as Easy Digital Downloads, WooCommerce, and more

LearnDash is a premium plugin costing $199 per year for a single site license, rising to $799 for unlimited domains.

Best WordPress Download Manager Plugin: Final Thoughts

A WordPress download manager plugin can make selling and managing files significantly easier. There are multiple tools available. The best one for you will depend on the type of site you have and the specific features you need.

If you’re looking for a complete, affordable, all-in-one e-commerce solution for managing WordPress downloads and files, Easy Digital Downloads is the way to go. Grab an EDD All Access Pass today to get started! For more tips and ideas, you can also check out How to Sell Files Online (Best Way + Comparisons). 🎉

Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

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Introducing 10 New Core Blocks, Email Summaries & More… https://easydigitaldownloads.com/blog/new-edd-3-1-release-core-blocks/ https://easydigitaldownloads.com/blog/new-edd-3-1-release-core-blocks/#comments Fri, 07 Oct 2022 17:39:09 +0000 https://easydigitaldownloads.com/?p=1777528 At Easy Digital Downloads (EDD), one of our main goals is to make digital eCommerce as simple as possible. With this in mind, we’re incredibly excited to announce the release of EDD 3.1! 🎉 This is a HUGE update with a handful of significant changes and additions that make working with Easy Digital Downloads easier

The post Introducing 10 New Core Blocks, Email Summaries & More… first appeared on Easy Digital Downloads.

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At Easy Digital Downloads (EDD), one of our main goals is to make digital eCommerce as simple as possible.

With this in mind, we’re incredibly excited to announce the release of EDD 3.1! 🎉

This is a HUGE update with a handful of significant changes and additions that make working with Easy Digital Downloads easier and more enjoyable than ever.

From adding and showcasing digital products to streamlining the checkout experience for your customers, EDD 3.1 can help enhance all aspects of managing your eCommerce store.

Let’s walk you through the highlights.

What’s New?

One of the biggest updates with EDD 3.1 is the introduction of 10 new core blocks. While they don’t replace the existing shortcodes, they do provide new and improved markup and features that aren’t otherwise available.

We’ve also added some new core settings and feature updates, including email summaries, more precise reporting views, more button color options, and so on.

In this post, we’ll cover:

10 New EDD Blocks

Below are the blocks and changes you’ll find in EDD 3.1:

The EDD Core blocks.

As long as you’re running WordPress 5.8 or higher, you’ll be able to use them.

Buy Button: Boost Conversions With Easy-to-Embed CTAs

The EDD Buy Button is a simple block that adds the purchase button for a download:

The EDD 3.1 Buy Button block.

You can use it anywhere and choose to show the price or not. It lets you display variable pricing and select the product for it from the drop-down menu.

It can be super helpful for creating product landing pages where you’re putting all the product info out instead of using the download pages that get built-in automatically. The block also supports custom CSS classes if you wish to add those.

Order History: Keep & Display Organized Records of Each Purchase

The Order History block reimagines what was previously called the Purchase History block with minimal responsive markup.

Before, the Purchase History shortcode would produce a list-style table:

A EDD Purchase History page.

The new Order History block presents a cleaner, card-view look:

The Order History block.

It also supports all addons, including Software Licensing, Invoices, and Simple Shipping.

Products: Easily Showcase and Arrange Your Products Anywhere

In the past, the primary method of displaying downloads and products on pages was to use the downloads shortcode. This delivers a grid concept:

An example of a product grid.

While the grid concept is still available, the EDD Products block offers a more flexible and dynamic environment with many more options:

The EDD Products block.

Downloads can be paginated and ordered by various parameters. In addition, featured images, purchase forms, and pricing can be toggled off and on.

Registration Form: Simplify Registration to Increase Signups

The EDD Registration Form block is a simple block for registering users. You can add it to any page on your site as a CTA or use it to limit access to members-only content. It is similar to the existing shortcode, but supports more granular redirect options:

The EDD 3.1 Registration Form block.

It supports reCAPTCHA and can be a great option to put on a page that you’re restricting access to.

Login Form: Optimize Your Login to Boost the User Experience

The Login Form block is the same concept as the Registration Form block. You can use it to ensure only users registered with your site can access certain pages (or the entirety) of your site. It’s similar to the existing shortcode, but it supports more detailed control over redirecting after login:

The EDD Login Form block.

Additionally, when used with the new Login Page option in EDD settings, this replaces wp-login.php and features a full password reset flow. The Lost Password system supports reCAPTCHA.

Download Terms: Display Products Based on Specific Criteria

The EDD Download Terms block displays products based on the download categories or tags, similarly to the Products block.

You can customize the individual terms in several ways. For example, there are settings for changing the number of columns and the order, and options to show/hide empty categories, the title, thumbnail, description, count, etc.

Receipt: Automatically Provide Customers With Detailed Receipts

The Receipt block is a detailed receipt:

The Receipt block.

The order is similar to the shortcode, but all markup has improved responsiveness. It’s intended for use on the Receipt Page (renamed “Success Page”) and supports guest purchases.

When viewing the Receipt block as a user who is not logged in, you should experience one of two flows:

  • If the purchase does not have a user ID associated (it’s a guest purchase), you can enter the purchaser’s email address to confirm the order and can view all details.
  • If the purchase does have a user ID associated with it, then you will get a login form.

Confirmation: Give Customers Post-Purchase Info & Track Conversions

This block is very similar to the Receipt block but should not be used in its place, as it does not include hooks for details like subscription information. It is intended to be used with the Confirmation Page option and will display to users after completing the checkout process.

Unlike with the Receipt Page, files are displayed before pricing/totals. While similar, the Confirmation block/page should not be used interchangeably with the Receipt block/page. The Confirmation Page should be used separately for conversion tracking purposes.

Cart: Optimize the Shopping Cart to Reduce Abandonment

The shopping cart is the system on your eCommerce site that ‘holds’ items users want to purchase before actually going to the checkout. How it appears and functions on your site can influence the user experience.

The EDD Cart block is intended to replace the existing cart widget, although the parameters are different. The block can display as a mini cart (showing just quantity/total) or a detailed cart (showing more information, such as the itemized list with thumbnail images, product titles, and prices):

It also links to the Checkout Page, making it easy for your shoppers to complete their purchases.

Checkout (Beta): Create a Seamless Checkout to Boost Sales

We’re extremely excited to introduce the new Checkout Block and provide a modern take on the classic EDD Checkout screen. We’ve reordered the fields to improve conversations, improved the user context detection (only showing necessary fields to users), redesigned the payment method picker, and so much more.

We understand that the checkout experience is one of, if not the, most critical part of your store, so we are offering the checkout block as a ‘beta’ experience. This is to allow time to encourage you to test this new block and ensure that all of the amazing customizations you and other store owners have made to the EDD checkout are still compatible — without affecting your business.

Currently, this block is not added to a new site during the EDD install. Instead, the original checkout shortcode is used.

EDD 3.1 Core Settings & Feature Updates

The blocks aren’t the only new features to look forward to. Let’s cover some miscellaneous updates we’ve made with EDD 3.1.

Email Summaries: Receive Regular Store Reports

One of the new features added to EDD 3.1 is new email summaries. This lets you send weekly or monthly store reports to the admin or chosen emails that would look similar to this:

An EDD email summary report.

You can go to Downloads » Settings » Emails » Summaries:

The Email Summaries screen.

Under Email Frequency, you can pick Monthly or Weekly from the drop-down menu. The date will respect the schedule of your store. So if your week starts on Monday, it will send on Monday.

For the Email Receipt, you can leave it as the admin email or select Custom Recipients. You can also send a test email or disable email summaries altogether.

Require Login to Download Files

Under Downloads » Settings » Misc » File Downloads, we’ve added a Require Login setting:

The Require Login option in EDD 3.1.

When this box is checked, if you (or one of your users) try to click a file download from an encoded link while logged out, you’ll be presented with a login page. Once logged in, it will automatically download the file for you. This feature is really helpful if you want to restrict or limit file downloads to registered or logged-in users only.

“Success Page” Is Now “Confirmation Page”

The Success Page has been renamed to Confirmation Page to differentiate it from the receipt. The receipt includes detailed information about the order, such as the order number, date, status, and total.

In previous versions of EDD, once buyers completed their purchase, they would be sent to the Success Page, which required the [edd_receipt] shortcode:

The old EDD Success Page settings.

With EDD 3.1, there is a Receipt block and a Confirmation block. Each can be used to send users to their respective pages:

The Confirmation and Receipt Page settings in EDD.

The Login Page has been added for sites that support blocks (minimum WP 5.8). You can assign the Login Page under Downloads » Settings » Pages:

The EDD Login Page settings.

The page that you set the Login Page as must use the EDD Login Form Block.

Enhanced Report Filtering

Another big update we have with this release is with Reporting. We no longer have just this month/Last Month filtering features. With EDD 3.1, we added more detailed views and filtering options to your overviews so you can get a more specific and granular view of your analytics:

The report filtering options.

For example, you can see changes by filtering by Quarter to Date and comparing to Previous period/ quarter/year/etc.

reCAPTCHA Keys Added

reCAPTCHA keys have been added to Downloads » Settings » Misc. This means that you can automatically enable reCAPTCHA for the lost password and the registration forms. In older EDD versions, you would have to use the Checkout Fields Manager extension.

New Purchase Button Colors

New color options have been added to Downloads » Settings » Misc » Purchase Buttons:

The purchase button color options.

These use color pickers instead of the original CSS class names and will update all buttons that use the color classes throughout EDD.

New Receipt Tag

If you work on the development side of your site and want to add HTML or markers, this addition might be good to know. We’ve registered a new {receipt} tag that goes to the Receipt Page. When used, it will use “View Receipt” as the anchor text.

Before EDD 3.1, there was a {receipt_link} tag. This still exists. It adds a link so users can view their receipt either directly within the page or on a stripped-down version of the Receipt Page if, for whatever reason, they’re unable to view it correctly in their browser.

Combined with the Receipt block, the new tag should allow customers to view their receipt, regardless of browser session status.

The order history table in the admin now includes a View Receipt link so that any store manager/admin can view the customer-facing receipt:

The View Receipt link on the EDD order history table.

Similarly to Invoices, store managers/admins can always view receipts. Before EDD 3.1, Only the option to view an invoice was offered on the order history table. Now you can quickly view both.

Use EDD 3.1 to Help Grow your Business

EDD version 3.1 comes packed with powerful blocks that can help create a faster workflow. We’re here to help you scale and grow your business and have more time to focus on other tasks.

To upgrade your existing site, log in to your site, and go to Plugins. Find Easy Digital Downloads on the plugin list and click Upgrade.

Don’t have EDD? Grab an EDD Pass or SiteGround Managed EDD Hosting to get started selling!

P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter to stay up to date on EDD, WordPress, and digital creator tips.

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Easy Digital Downloads Review: Is It Any Good? https://easydigitaldownloads.com/blog/easy-digital-downloads-review/ Tue, 27 Sep 2022 10:16:39 +0000 https://easydigitaldownloads.com/?p=1776717 Are you looking for an Easy Digital Downloads review to determine whether it’s the right solution for you? We’ve got you covered. This popular and powerful eCommerce plugin comes with many features for selling digital products. Learning more about the plugin and how it works can help you to better understand how you can use

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Are you looking for an Easy Digital Downloads review to determine whether it’s the right solution for you?

We’ve got you covered. This popular and powerful eCommerce plugin comes with many features for selling digital products. Learning more about the plugin and how it works can help you to better understand how you can use it to increase sales, drive revenue, and take your business to the next level.

In this post, we’ll cover:

What Is Easy Digital Downloads?

The Easy Digital Downloads and WordPress logos.

Easy Digital Downloads (EDD) is a WordPress solution that lets you sell digital products on your website. With the Easy Digital Downloads plugin, you can easily create and offer digital products such as:

  • eBooks
  • Software
  • WordPress themes and plugins
  • PDF files
  • Spreadsheets and templates
  • Photography
  • Music
  • Videos
  • Graphics
  • Much more

It’s a simple, lightweight solution that you can use to turn your small business WordPress website into a full eCommerce shop. Used by over 50,000 websites, EDD is an excellent alternative to other eCommerce platforms such as Etsy, Shopify, etc.

What Is EDD Good For?

Easy Digital Downloads is good for anyone who wants to sell digital products on their website, especially if you’re a WordPress user. If you have a product that you want to sell online, EDD makes it easy.

You can use it to quickly add digital products to your site and accept payments from major credit cards, PayPal, and other payment gateways.

WooCommerce is one of the most popular eCommerce plugins available to website owners. However, where WooCommerce focuses primarily on physical products, Easy Digital Downloads is geared toward selling digital goods and downloads.

When you use EDD, downloads are automatically delivered to your customers. It integrates seamlessly with WordPress and has a plethora of extensions and add-ons that you can use to extend its core functionality and features.

EDD Review: Getting Started & Ease of Use

When searching for Easy Digital Downloads reviews, many people look to learn about the plugin’s usability. One of the main draws of it is how easy it is to use, regardless of your experience level.

It’s clean, organized, and simple to navigate, making it both beginner- and user-friendly. The free, core version comes with all the basic tools you need to start your digital online store. You can install and activate it the way you would any other WordPress plugin (Plugins » Add New):

Installing the EDD plugin.

You can also purchase a premium plan (the recommended option) to get access to the full suite of extensions, features, and tools. Once installed and activated on your site, you can set up your payment gateway by going to Downloads » Settings » Payments:

The Easy Digital Downloads Payment gateways.

From your WordPress dashboard, you can add new products by going to Downloads » Add New:

Adding a new product in EDD.

On this screen, you can add a title, description, image, price, and much more. There is also a Download Stats box that shows you the number of sales and your total earnings:

The Download Stats box of the EDD plugin.

Easy Digital Downloads Review: Key Features

As such as a powerful plugin, there are a lot of features to discuss in an Easy Digital Downloads review. In the next sections, we’ll take a closer look at some of its main offerings that you can expect, including:

  1. Full Shopping Cart
  2. Flexible Payments
  3. Discount Codes
  4. Full Data Reporting
  5. Extensions & Integrations

1. Full Shopping Cart

With EDD, your customers will be able to use the complete shopping cart system to purchase multiple (or unlimited) downloads. The cart elements are cleanly designed, making it easy to use and understand.

You can build custom checkout forms (Downloads » Checkout Forms) using conditional logic and the drag-and-drop builder:

Easy Digital Downloads checkout form fields.

You can support registered user or guest checkouts and automatically redirect customers to checkout. There’s also an option for enabling cart saving. This setting creates a unique, temporary link to a customer’s cart. It lets them bookmark it to come back to it later or share it with someone else.

2. Flexible Payments

Another benefit of EDD is the variety of payment methods it supports. Within minutes, you can begin accepting credit card payments via:

You can also set up recurring payments and variable prices on your downloads:

Easy Digital Downloads prices section.

These options come in handy when you want to create a membership site or have multiple versions of a digital product to offer.

Thanks to automated billing, you also won’t have to worry about keeping up with invoices or renewal reminders. Your customers will be able to manage their own subscriptions using the customer account page.

3. Discount Codes

If you want to encourage customers to make purchases through your store, you can take advantage of discount codes. EDD discount codes (Downloads » Discounts » Add New) are easy to create:

The Easy Digital Downloads Discounts screen.

You can choose between a flat rate or percentage, add a short, unique name, and share them across multiple platforms, such as email and social media.

The plugin also lets you set a minimum amount that shoppers need to reach before they’re eligible for or able to use the discount:

The EDD discount settings.

Additionally, you can set a limit on the number of times each customer can use a discount code.

4. Full Data Reporting

When you’re running an eCommerce website or online business, accurate bookkeeping is essential. Fortunately, Easy Digital Downloads offers full data reporting that includes built-in features for viewing key stats, creating custom reports, and monitoring all aspects of your store, including downloads, earnings, and sales:

Easy Digital Downloads review showing the reports page.

You can filter reports by dates and products and export the store data to CSV files. EDD keeps a separate record for each of your customers. So you can view, edit, and manage these records at any time directly through the backend of your site.

5. Extensions & Integrations

It’s near impossible to provide an Easy Digital Downloads review without mentioning the plethora of extensions, add-ons, and integrations it offers. EDD comes with a ton of extensions that can help you grow your business:

Easy Digital Downloads extensions.

This includes options for:

  • Adding payment gateways
  • Collecting customer reviews
  • Sending purchase receipts
  • Managing email marketing campaigns
  • Growing your subscriber list
  • Starting an affiliate marketing program
  • Creating software licensing
  • And much more

The extensions also include a wide range of options for other popular tools, services, and plugins. For example, there are addons for Mailchimp, Dropbox, Slack, Amazon S3, etc.

There are also free and paid options. You can grab an EDD All Access Pass to unlock access to the entire catalog of extensions for your eCommerce site.

EDD Pricing

Finally, let’s get into pricing and costs. Easy Digital Downloads offers a free version. The core plugin comes with the key tools needed to create your store and start selling digital products. The free version of EDD supports Stripe, PayPal, and Amazon Payments.

There are also four tiers of premium plans to choose from. The All Access pass gives you unlimited access to all that the plugin has to offer. The best option depends on the type of features you need and how many sites you want to use the tool on.

You also get a 100% no-risk, money-back guarantee.

EDD Support

If you’re new to WordPress or eCommerce, solid customer support is probably important. Easy Digital Downloads is backed by a large and knowledgeable community of developers and WordPress experts.

Premium plans include plugin updates and email support. Also, you can open a ticket with the support team anytime and manage your subscription through your account dashboard.

You can also find a wide range of documentation, tutorials, and guides on the EDD website.

Easy Digital Downloads Review: Final Verdict

Overall, EDD is an impressive eCommerce plugin that is perfect for WordPress users wanting to sell digital products. It’s user-friendly, affordable, and reliable.

This Easy Digital Downloads review discussed many of its core features and offerings. However, there are also many other aspects to appreciate about it. If you’re interested in learning for yourself how EDD works and how it can help you grow your business, you can sign up for a plan to get started today!

Be sure to subscribe to our newsletter or follow us on Facebook and Twitter to get our latest resources for digital creators.

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How to Add Currency Switching with WordPress (+ Auto Exchange Rates) https://easydigitaldownloads.com/blog/how-to-add-currency-switching-with-wordpress-auto-exchange-rates/ https://easydigitaldownloads.com/blog/how-to-add-currency-switching-with-wordpress-auto-exchange-rates/#comments Wed, 31 Aug 2022 14:00:00 +0000 https://easydigitaldownloads.com/?p=1773787 Selling online? Grow sales by making it easy for anyone anywhere to purchase. We'll show you how to add global currency switching + automated exchange rates!

The post How to Add Currency Switching with WordPress (+ Auto Exchange Rates) first appeared on Easy Digital Downloads.

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Are you selling online? One proven way to increase sales is to make it easy for anyone anywhere to purchase. Add currency switching (and our automatic exchange rates feature) to make it easy for potential customers to see the price in their preferred currency.

Customers are more likely to purchase when they don’t have to calculate exchange rates or worry about possible surprise fees after purchase.

In this article we’ll show you how to easily add currency switching and do exchange rates automatically with WordPress.

Let’s grow a global customer base together! Here’s what we’ll cover.


Step 1: Install Easy Digital Downloads and Multi Currency

First, get Easy Digital Downloads (EDD). EDD is the best way to sell digital products with WordPress.

WordPress + Easy Digital Downloads Logos

EDD is trusted by more than 50,000 websites to software, themes, plugins, PDFs, eBooks, graphics, and any time of digital product. Unlike other eCommerce solutions, EDD is purpose-built for selling digital and gives you full control of everything.

🤷🏾 Don’t have a WordPress site yet? Get WordPress and EDD preinstalled + security + automatic updates with managed hosting. Get SiteGround Managed EDD Hosting.

Install Easy Digital Downloads on your WordPress dashboard under Plugins > Add New. Click here to learn about installing extensions.

Screenshot: Install the EDD Plugin

Once Easy Digital Downloads is installed on your WordPress website, you’ll have a new menu item called ‘Downloads‘. This is where you add products and manage your store.

Next, install our Multi Currency Extension the same way you did with EDD. Click here to learn how to access EDD extensions after purchasing an EDD Pass.

Screenshot: Install Multi Currency Plugin

Step 2: Configure (or Automate) Currency Settings

With EDD’s Multi Currency Extension you can easily display a currency switcher for site visitors. Even better, you can keep all those currency exchange rates up to date automatically!

Step 2a: Set up Currency Switcher

Go to Appearance > Widgets to set up a currency switcher. Click in the widget area you want to use. This will vary by theme. We’re adding a widget to the Single Product Sidebar. This will display on each product (download page).

Click the + button, then search for the EDD Currency Selector widget.

Screenshot: EDD Currency Switcher / Selector Widget Settings
  • Give your widget a title like ‘Select Currency’
  • Choose the buttons option if you’ll support only a few currencies
  • Or choose the dropdown option if you’ll support a many currencies
  • Hit Update in the top right corner when you’re done to save it.
Screenshot: EDD Currency Switcher / Selector Widget Settings

Customers on the frontend can switch currencies with just a click. You can show the widget on product (download) pages and the checkout page to give potential customers every opportunity to switch.

We are using the Astra theme in our examples below. EDD will work with your current theme, or check our suggested EDD-optimized themes.

Screenshot: Currency switcher on frontend
Example of currency switcher on frontend

Step 2b: Set the Exchange Rates Automatically

EDD’s Multi Currency extension lets you automate the exchange rates with the Open Exchange Rates API. You can just ‘set it and forget it’.

On your WordPress dashboard go to Downloads > Settings > Payments > Multi Currency.

Screenshot: EDD Currency Switcher - Multi Currency Settings

Scroll to the bottom of this settings page and select the Auto Update Exchange Rates option.

Screenshot: EDD Multi Currency Auto Updates

Leave the ‘Set the exchange rate manuallyunchecked on any currency you want automatically updated by the Open Exchange Rates API. Only check it if you want to manually set it for some reason.

Screenshot: EDD Multi Currency Settings
Open Exchange Rates is a trusted provider of currency exchange rates (live and historical). It’s used by many of large and trusted brands.

You can choose how often you want your website to check the Open Exchange Rates API to get an up-to-date rate. Choose from hourly, once daily, twice daily, and weekly.

Screenshot: EDD Multi Currency Auto Update Frequency

Need to set one or two manually for some reason? Just do it. You can individually set an exchange rate yourself by clicking the ‘Set the exchange rate manually’ box and setting a rate.

Screenshot: EDD Multi Currency: Set Manual Exchange Rate
Supports 200 Currencies

Multi Currency supports over 200 world currencies. No matter where your site visitors are from, they won’t think twice about making a purchase.

They won’t have to worry about mental math price conversions into their currency. They won’t have to worry about an unexpected conversion fee on their credit card bill.

🎉 You’re more likely to convert website visitors into customers!


Step 3: Get Set Up to Sell

If you’ve never set up a product to sell on your website, here’s a quick step-by-step guide. EDD calls the products you sell ‘Downloads’.

In our example below we’ll set up a spreadsheet to sell on a site with the Astra theme.

Go to Downloads > Add New to start making one.

Screenshot: EDD Add New Download
  1. Add a title and description, then
  2. Set a price
  3. Add a product image
Screenshot: EDD Configure download 1
  • 4: Under Download Files click Add New File to upload file that the customer gets after purchase.
    • The File Name will be added automatically, or enter text like ‘Download your spreadsheet’ instead.
    • This is the clickable text the customer will get on the purchase confirmation page and purchase receipt email.
Screenshot: EDD Configure download 2

Set Up a Payment Method

Customers need a way to pay. So you need a way to accept payments and make money! This is called a payment gateway or payment processsor.

We suggest using Stripe as your payment gateway because it’s easy to use and powerful. With EDD you can set up Stripe and credit card payments all from within your WordPress dashboard!

➡ Get set up Stripe

If Stripe is not available in your country, consider PayPal or one of our many other popular payment gateway integrations.


Step 4: View the Final Results

Once you have installed EDD and Multi Currency, created a download, and added a payment method your spreadsheet ready to sell. Customers can use the currency switcher to see the price in their preferred currency.

You can look at the download page how potential customers will see it.

Click on View Download button.

Screenshot: EDD View Download

You’ll see your spreadsheet template page on the front-end of your website. In the example below we are using the Astra theme. EDD pages look good on any theme, click here for our free and recommended themes.

The look of your page will vary depending on which WordPress theme you have. We have a currency switcher on the right side in a widget.

Screenshot: A download page with currency switcher

Customers click the Purchase button, add to their shopping cart, and checkout. Then they will be taken to the purchase confirmation page. This page will have a download link.

Screenshot: Easy Digital Downloads Purchase Confirmation Screen

Customers also get a purchase receipt email with a download link.

Screenshot: EDD Purchase receipt with Authorize.net

Conclusion

Nicely done. You’ve learned how to grow sales on your WordPress site by expanding to a global audience. When you add currency switching and display prices with automatic exchange rates, you’re setting yourself up for success with your online business.

If you haven’t yet, get started with EDD today!

We have tons more resources for digital creators like you. What do you want to learn about next?

Be sure to subscribe to our newsletter or follow us on Facebook and Twitter to get our latest resources for digital creators.

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Shopify vs BigCommerce vs Easy Digital Downloads (Which Is Best?) https://easydigitaldownloads.com/blog/shopify-vs-bigcommerce-vs-easy-digital-downloads-which-is-best/ Wed, 10 Aug 2022 21:09:54 +0000 https://easydigitaldownloads.com/?p=1773614 Want to sell products online? We'll help you compare Shopify vs. BigCommerce vs. Easy Digital Downloads. Unlike many articles, we'll focus on digital products.

The post Shopify vs BigCommerce vs Easy Digital Downloads (Which Is Best?) first appeared on Easy Digital Downloads.

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Looking to set up an online store? Good idea. This is a great way to build a successful business or side hustle with a nearly limitless audience.

What’s the best platform to use? In this article we’ll compare Shopify vs. BigCommerce vs. Easy Digital downloads. Each of these eCommerce solutions are popular and powerful.

Shopify, BigCommerce, and Easy Digital Downloads Logos

We’ll help you decide which one is best for you. Let’s get to it!


Which is Best for Digital Products?

Since you’ve landed on EasyDigitalDownloads.com, there’s a good chance you’re interested in selling digital products (like PDFs, graphics, spreadsheets, documents or software) and not physical products (like apparel, coffee, or health supplements).

What’s the best way to sell digital products? On your own website where you have full control over everything.

✅ Customer experience and branding
✅ Overhead expenses
✅ The ability to expand your website capabilities as you grow

The eCommerce that best checks those boxes is a WordPress website with Easy Digital Downloads.

WordPress + Easy Digital Downloads Logos

Why WordPress? Because you own your website when you use WordPress. When you sell on marketplaces like Etsy or SaaS’s like Shopify or BigCommerce you are renting your digital real estate. You have less control and the terms of your presence on their platform can change at any moment.

Why Easy Digital Downloads (EDD)? Because it’s purpose-built for making it as fast and easy as possible to sell your digital products. EDD purpose built for digital products and trusted by more than 50,000 websites.

With WordPress and EDD you have full control over everything.

Set Up Steps for Digital Products

This chart provides an overview of the steps needed to set up a Shopify, BigCommerce, or Easy Digital Downloads store. You’ll notice that selling digital products on Shopify could be considered an after-thought. It’s not designed for digital products at all.

ShopifyBigCommerceEasy Digital Downloads
Get a domain nameGet a domain nameGet a domain name
Set up Shopify accountSet up BigCommerce accountSet up a WordPress site
Choose free or paid themeChoose free or paid themeChoose free or paid theme
Create a productCreate a productInstall EDD Plugin
Disable and/or ignore various physical product settingsDisable and/or ignore various physical product settingsCreate a Download (product)
Find and install Digital Downloads addon/appToggle on digital product modeSelect a payment method
Configure Digital Downloads addon/appSelect a payment methodView / test product page
Go back to product settings, click the product, add Digital Downloads attachmentView / test product pageStart selling
Attach and configure Digital Downloads attachment fileStart selling
Select a payment method
View / test product page
Start selling

BigCommerce is easier to work with than Shopify for digital products. And Easy Digital Downloads is easier than both of them.

Digital First

Only EDD is a digital-first solution. It also has digital product features that are more powerful and not available with Shopify or BigCommerce (without third-party addons).

Check out these digital first extensions we make to empower your digital product sales:

  • Software Licensing – Automatically generate license codes, manage renewals, and administer upgrades for your digital products.
  • Invoices – Create attractive invoices and provide simple purchase history pages to increase customer loyalty.
  • Frontend Submissions – Allow other product makers to sell on your website, turning your website into a marketplace to grow sales exponentially.

Get started with EDD by choosing the Pass that best meets your needs.

⬇ Let’s compare Shopify vs. BigCommerce vs. Easy Digital Downloads in more detail. Keep reading.


Pricing

Shopify and BigCommerce are billed monthly. Easy Digital Downloads is billed annually with 50%-off introductory pricing for the first year!

This makes EDD especially good for starting a new digital product business. You can get started with little initial overhead expenses.

ShopifyBigCommerceEasy Digital Downloads
Basic: $348 per year

($29 per month)
Essentials Standard: $359 per year

($29.95 per month)
Personal Pass: $99.50 (first year, then $199 per year)

($16.50 per month)
Standard: $948 per year

($79 per month)
Essentials Plus: $959 per year

($79.95 per month)
Extended Pass: $199.50 (first year, then $399 per year)

($33 per month)
Advanced: $3,588 per year

($299 per month)
Essentials Pro: $3,599 per year

($299.95 per month)
Professional Pass: $299.50 (first year, then $599 per year)

($50 per month)
Enterprise: $24,000 per year

($2,000 per month or request a custom quote)
Enterprise: Custom quote only
All Access Pass: $499.50 (first year, then $999 per year)

($83 per month)

🤷🏾 Don’t have a WordPress site yet? No problem. You can set one up very easily and the costs are very low.


Setup

As we have already mentioned above, setting up a product is easiest with Easy Digital Downloads. Let’s take a more detailed look.

Shopify Setup

To set up a product to sell on Shopify click on the green Add Product button on the get started checklist (if your site is new) or click on the left-side menu item Products and then Add Product.

Screenshot: Shopify Add Product
  • Step 1: add a title and description, then
  • Step 2: add a product image
  • Step 3: set a price
Screenshot: Shopify Add Product Details

Not Designed For Digital

Step 4: You’ll notice there are all sorts of settings you don’t need if you’re selling digital products. Under Inventory you should disable ‘Track quantity‘ because you have unlimited inventory.

Step 5: Under Shipping disable ‘This is a physical product’.

Screenshot: Shopify Disable Physical Product Settings

Even after doing all this, you still have a long way to go. 😩

Step 7: You have to install a free app called Digital Downloads.

  • On your left side dashboard menu click ‘Add apps’
  • Then search for ‘Digital Downloads’
  • When you find it click on Add app. It’s confusing from here on…
Screenshot: Shopify Add Digital Downloads App
  • A new tab will open. Click Install app. Your control panel/dashboard will load in a new tab
  • Then you have to install the app by clicking the Add Digital Downloads button on the top right
Screenshot: Shopify Install Digital Downloads App

Step 9: Then you’ll be taken to a page which looks a bit like an error page. Click the ‘View Products‘ button. Still a lot more clicks to go.

Screenshot: Digital Downloads App's Basically Useless Landing Page

Next, click on the Product you already kinda just made. You’ll be back where you started on the Product page. The Digital Downloads app doesn’t feel very integrated. There’s no new boxes with settings on the main page that can be easily seen.

Step 10: It’s a bit confusing. You have to click on the small More actions button on the top right. Then click on Add Digital Attachment.

Screenshot: Shopify More Actions Button

After that, you’ll be taken to a new page with a new interface. Click on the blue Upload File to attach your product file.

Screenshot: Shopify Upload File Attachment

⬆ The maximum upload file size is 5 gigabytes.

Screenshot: Shopify Upload File Attached

Phew. Ok. Now you have a product set up, a digital product, that is almost ready to sell (after you choose a payment method).

Preview on Frontend

Click on Online Store on your left side menu. Then find the View Online store button. This will let you see how the new product will look to potential customers. Customers will click on Add to card or Buy it now to make a purchase.

Screenshot: Shopify Digital Product on Frontend

You can see that Shopify is not really designed for setting up a digital product. There are a bunch of needless steps, about 10 depending on how you count them. And you have to do all those steps again and again (unless you duplicate a product, that skips a few steps). BigCommerce is easier.

BigCommerce Setup

To set up a product with BigCommerce go to the left-side menu. Click Products then Add. Then enter the Product Information.

Screenshot: BigCommerce Product Information
  • Step 1: add a Product Name
  • Step 2: select Digital under Product Type

When you do this the product pivots to digital mode. A bunch options you don’t need like Weight go away and a Files button appears.

Screenshot: BigCommerce Digital File Settings
  • Step 3: add a Description
Screenshot: BigCommerce Add Description
  • Step 4: Add a product image under Images and Video
Screenshot: BigCommerce Attach Images
  • Step 5: add the File/s that the customer gets upon purchase under Files
    • Upload the file
    • Give it a description (this is the clickable link)
    • Set the maximum amount of times a customer can download the file
    • Set the amount of time before downloads are disabled (to reduce/prevent piracy)
Screenshot: BigCommerce Add New File

⬆ The maximum upload file size is 512 megabytes. This is not very big if you are selling photos, videos, or graphics and can lead to challenges when using BigCommerce. Shopify allows up to 5 GB. Easy Digital Downloads is unlimited.

  • Step 6 set a price under Pricing.
    • There are advanced settings under Show Advanced Pricing that are for physical goods. You can ignore those.
Screenshot: BigCommerce Add Price

Last, hit Save. You’ve made a product for sale. It’s much easier to make a digital product with BigCommerce than Shopify. We’ll show you how Easy Digital Downloads is even easier.

Preview on Frontend

This is how your product will look on the frontend with the default BigCommerce theme.

Screenshot: BigCommerce Digital Product on Frontend

You’ll notice ‘stock’ Cornerstone theme has a bunch of sample pages and menu items you won’t want that are geared toward physical product stores. We talk more about themes below.

Easy Digital Downloads Setup

😇 Setting up a digital product to sell is easiest when using Easy Digital Downloads. That’s because EDD is purpose built for selling digital files, downloads, virtual products, and downloadable products.

When EDD is installed on your WordPress site you’ll have a new tab on the left menu called Downloads. EDD calls the products you sell ‘downloads’.

Click Downloads and then Add New.

Screenshot: EDD Add New Download

Now, unlike Shopify and to a lesser extent BigCommerce, it’s easy peasy to get set up.

  • Step 1: add a title and description, then
  • Step 2: add a product image
  • Step 3: set a price
Screenshot: EDD Configure download 1
  • Step 4: Under Download Files click Add New File to upload file that the customer gets after purchase. The File Name will be added automatically, or enter text like ‘Download your spreadsheet’ instead. This is the clickable text the customer will get on the purchase confirmation page and purchase receipt email.
Screenshot: EDD Configure download 2

⬆ The maximum upload file size you can upload is determined by your WordPress site settings and web host. You can set it to be as large as you want.

You can also serve your files from Amazon S3 or Dropbox to speed up customer download speed and to better fit into your workflow if you use those tools. This an example of digital-focused features that EDD builds in-house that other solutions don’t have (or they require third-party add-ons).

🎉 That’s it. Just 4 steps.

Note: Easy Digital Downloads has more privacy / anti-piracy controls than Shopify and BigCommerce. This allows you to protect your files from unauthorized downloads.

🏆 EDD – Under Downloads > Settings > MISC > File Downloads; you can set the download method, file download limit, link expiration time and disable re-downloads in the account area (4 options).

BigCommerce – You can set download limit and expiration time (2 options).

Shopify – You can set a download limit (1 option).

Preview on Frontend

Click Publish and then View Download to see the product/download page as the potential customer will see it. Customers click Purchase to add to cart and check out.

Screenshot: Download on Frontend

🏆 EDD is easier to set up, when selling digital products, because it’s designed for digital products only. If you are selling mostly digital products, but also a few physical products, we do have a Simple Shipping extension.


Payments

Shopify, BigCommerce, and Easy Digital Downloads all have many payment options. It’s highly unlikely that any of these three platforms will not have what you need.

Shopify Payments

To set up payments on your Shopify store click on the Settings button on the lower left side of the dashboard menu.

Then, click on Payments to choose and configure a payment method.

Screenshots: Shopify - Activate Shopify Payments

Shopify has its own payment gateway called, simply, Shopify Payments. They push pretty hard to have you use their system. It’s powered by Stripe, a leading payment gateway for online sellers.

Shopify doesn’t let you set up your own Stripe account. BigCommerce and Easy Digital Downloads do.

  • 🟢 The Pros of the in-house Shopify Payments option is that it’s easy to set up, and you can let customers use ‘Shop Pay’. Businesses new to making online stores like the ease of use.
  • 🔴 The Cons are that Shopify Payments acts as an unnecessary middle-man between you and Stripe. That makes many online sellers nervous. You can do a Google search and find many developers and business owners who don’t like Shopify Payments.

Lack of Full Control

You’re giving Shopify A LOT of control over your business when you set up a store, if you also use them (Shopify Payments) as your payment gateway.

The per-transaction fees Shopify charges with Shopify Payments start off at 2.9% + 30 cents per transaction. That’s fair and average. But what if they change the rate in the future?

You might have to change payment gateway which could result in a lot of work and disruption to existing customers. What if you want to negotiate lower transaction fees in the future as you store grows. No can do.

🔎 Clarification:
It’s easy to confuse Shopify Payments and Shop Pay.

Shopify Payments is what store owners use to accept credit and debit card payments online (a payment gateway).

Shop Pay is what customers have the option of using to buy products on yours and other Shopify stores. It allows customers to set up a login and then not have to re-enter their credit card info between stores running on Shopify. Shop Pay also offers customers the ability to pay in installments. Here is a great detailed article if you want to learn more.

Even though the button is really small 😉, Shopify allows you to use other “providers” for payments. Their list is quite extensive. Almost every payment option you can think of is available. You’ll notice Stripe is not one of the options, because Shopify acts as the mediator between you and Stripe making you use Shopify Payments.

Screenshots: Shopify Payment Settings

BigCommerce Payments

On your BigCommerce dashboard click on the left-side menu under Settings. Then click Payments.

Screenshots: BigCommerce Payment Settings

Here you will see a list of payment options. BigCommerce’s preferred payment gateway is Paypal (powered by Braintree). Right below that you’ll see Stripe.

Since you can set up your own Stripe account, BigCommerce is a more open system than Shopfiy.

Screenshots: BigCommerce Payment Options

👉🏾 We recommend you use Stripe as your payment gateway if it’s available in your region. We think it’s the best mix of powerful and easy to use.

BigCommerce also offers more than 35+ other providers. You should be good to go no matter what.

Easy Digital Downloads Payments

Easy Digital Downloads has integrations with many of the most popular payment gateways including Stripe, PayPal, and Authorize.net. Click here to see them. When your purchase an Extended Pass you’ll have access to each of our payment gateways.

Screenshot: EDD Payment Gateways

We recommend using Stripe. It’s easy to use and packed with powerful features. You can set up your own Stripe account right from EDD and never have to leave your WordPress dashboard.

Unlike Shopify using Shopify Payments we don’t act as a middle-man between you and Stripe. We make it easy to get set up and use Stripe on your terms. You can log in to your own Stripe account, dashboard, and even to negotiate lower transaction fees as your site grows.

Subscriptions (Recurring Payments)

Make use of our powerful Recurring Payments extension to sell subscriptions to products. Choose from monthly, yearly or other less common payment schedules.

🏆 A key advantage of using Easy Digital Downloads is that it’s integrated with Stripe (and many other payment gateways). Therefore:

  1. You can trust it ‘just works’ because it’s built, maintained, and supported by the EDD team. And,
  2. We allow you to have your own Stripe (or other) account giving you full control.

Easy Digital Downloads is an open system.


Support 

It’s important that you can get help if something goes wrong or you don’t understand something. eCommerce can be complicated, no matter how hard Shopify, BigCommerce, and Easy Digital Downloads work to make it as simple as possible.

All three options have large sections on their websites dedicated to support or documentation (often called ‘Docs’). Here you can help yourself to any information you need for support.

All three products also have dedicated support teams ready to help you whenever you need it. Each also has community forums where you can talk with other users to learn or ask questions.

ShopifyBigCommerceEasy Digital Downloads
Support / Docs PagesSupport / Docs PagesSupport / Docs Pages
Dedicated ticket/email, chat and callback support teamDedicated ticket/email, chat and phone support teamDedicated ticket/email support team
Community forumsCommunity forumsCommunity forums (monitored by EDD team)

Customization (Themes)

Shopify, BigCommerce, and Easy Digital Downloads all offer similar theme customization options. You can choose from free or paid themes. You can customize these themes. There are also agencies that will build you a custom theme.

Easy Digital Downloads is built on WordPress. WordPress powers more than 40% of the entire internet. 🤯 So WordPress has the most options when it comes to customization.

ShopifyBigCommerceEasy Digital Downloads
9 Free themes~ 12 Free themes9,000+ free themes
80+ Paid Themes170+ Paid themesUnknown (huge) number of paid themes
Page builders (like SeedProd) allow limitless customization

Shopify Customization

With my Shopify free trial I was given the ‘Dawn’ theme.

Screenshot: Shopify Theme Settings

This theme, and others, can be customized right there on the Shopify dashboard with a drag and drop editor.

Screenshot: Shopify Theme Editor

There is a free theme gallery in the Shopify dashboard.

Screenshot: Shopify Theme Browser
Screenshot: Shopify Explore Free Themes

There is also a paid theme website at themes.shopify.com. Here you can browse by type or industry other other filters. You can also see the free themes there. Most paid themes are priced between $240 to $350. The themes are mostly built and supported by third-party developers.

Screenshot: Shopify Themes

BigCommerce Customization

The free trial of BigCommerce included a theme called Cornerstone Light.

Screenshot: EDD vs BigCommerce: Default Theme

You can click Customize and make visual changes to this theme with a drag and drop interface.

Screenshot: EDD vs BigCommerce: Theme/Page Builder

BigCommerce has a Theme Marketplace where you can browse free and paid themes. These themes are mostly developed and supported by third-party developers. Paid themes are usually priced from $130 to $250.

Screenshot: EDD vs BigCommerce: Theme Store

Easy Digital Downloads Customization

EDD works well with any WordPress theme. It’s styling is designed to inherit (match) the styles from your theme.

Most WordPress themes include a Customizer that allows you to easily tweak the visual appearance of your website and store.

Screenshot: the Customizer

WordPress.org is also rolling out Full Site Editing (FSE). FSE compatible themes allow you to control the visual appearance of your website with an easy to use drag-and-drop interface.

Screenshot: Full Site Editor

You can use any of the 9,000+ WordPress themes on the WordPress.org Theme Directory or look at our suggested themes.

Screenshot: WordPress.org Theme Directory

🏆 EDD is the winner when it comes to customization. There are far more free and paid theme options. The WordPress ecosystem is the largest in the world, giving you access to plenty of DIY tools and the largest network of developers and agencies to build something custom. You can get help at any price range.


Conclusion

Nice work. You’ve compared Shopify vs. BigCommerce vs. Easy Digital Downloads.

Which Should You Use?

We think EDD is your best option for selling digital products. Get started today!

  • A WordPress site is powerful, affordable, and can adapt with you as you grow.
  • Easy Digital Downloads is purpose-built for digital products and has digital-first features other solutions don’t have (or require third-party addons).
    • Easier product creation
    • Specialized features (like software licensing, custom invoices, frontend submissions for marketplaces)
    • More advanced protection of your product files from unauthorized downloads
    • Full control of branding, customer experience, and overhead expenses

If you do decide you want to go with a SaaS, we recommend BigCommerce because it’s easier to work with digital products using it than Shopify.

Another Alternative

A great alternative for selling physical products is WooCommerce. See how it stacks up:

Up Next!

We have a lot more resources for digital creators like you. What do you want to learn about next?

Be sure to subscribe to our newsletter or follow us on Facebook and Twitter to get our latest resources for digital creators.

The post Shopify vs BigCommerce vs Easy Digital Downloads (Which Is Best?) first appeared on Easy Digital Downloads.

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How to Accept Authorize.net Payments in WordPress (Best Ways) https://easydigitaldownloads.com/blog/how-to-accept-authorize-net-payments-in-wordpress-best-ways/ Thu, 04 Aug 2022 12:33:00 +0000 https://easydigitaldownloads.com/?p=1773640 Want to accept payments with Authorize.net on your WordPress site? Great idea. Its a trusted online payments system. We'll show you how!

The post How to Accept Authorize.net Payments in WordPress (Best Ways) first appeared on Easy Digital Downloads.

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Want to accept payments with Authorize.net on your WordPress site? Great idea.

Authorize.net is a trusted online payments system. And a WordPress website is perfect for building an online side hustle or business.

In this article we’ll show you how to accept credit card payments with Authorize.net, step by step. We’ll also provide a checklist of everything you need for an eCommerce site and share some alternative eCommerce solutions.

Let’s get to the money! Skip around if you want to:


Step 1: Install Easy Digital Downloads

WordPress + Easy Digital Downloads Logos

The best way to accept Authorize.net payments with WordPress is Easy Digital Downloads (EDD). EDD is one of the most trusted eCommerce plugins for WordPress, trusted by more than 50,000 websites.

The Easy Digital Downloads website for creating a digital download store.

🎉 With EDD, you don’t have to be a developer or know how to write custom HTML, CSS, or PHP code!

First, purchase an Extended Pass. You’ll get access to our Authorize.net Payment Gateway extension as well as 40+ other extensions to add advanced features like email integration and subscriptions to help you grow your business.

🤷🏾 Don’t have a WordPress site yet? Get WordPress and EDD preinstalled for you with security and automatic updates. Some call it magic, most call it managed hosting. Get SiteGround Managed EDD Hosting.

If you’re selling something other than digital products, check out some alternatives below.

Next, install Easy Digital Downloads. Click here for help if you’re not sure how to install a plugin.

Once EDD is installed on your WordPress website you’ll have a new left-side menu item called Downloads on your WordPress dashboard.

Screenshot: New 'Downloads' menu item from EDD

After that, install the Authorize.net extension. Go to Plugins » Add New. Click Install then Activate.

Screenshot: Install Authorize.net Plugin

Step 2: Set Up An Authorize.net Account

If you don’t already have an Authorize.net account, go to their pricing page. Authorize.net has been around a long time. It’s owned by credit card giant Visa making it a trusted brand.

Screenshot: Authorize.net home page

Choose a pricing tier that’s right for you.

Screenshot: Authorize.net pricing page

You’ll have to fill out an application and provide business information. The exact appearance of the form and required fields will vary by your region and whether or not you have a merchant account (bank account for businesses) already set up or not.

Screenshot: Authorize.net application form

After you complete your account set up you’ll be provided with an API Login ID, Transaction Key, and Key. Hang on to these you’ll need to enter them into Easy Digital Downloads.

Screenshot: Authorize.net API Credentials

Your account will be in test mode. When you log in to your Authorize.net control panel there will be a checklist of steps to be taken to get your account ready for accepting payments (in live mode).

Screenshot: Authorize.net Control Panel

Tip: You can set up a test or ‘sandbox’ Authorize.net account to run test transactions. No real money ever moves around.


Step 3: Connect Authorize.net to Easy Digital Downloads

Next, let’s connect your EDD store and Authorize.net account. It’s super simple.

Go to Downloads » Settings » Payments » Authorize.net. Don’t be alarmed by the red alert banner at the top of the page. It’s just a reminder that you need to enter your account information or what’s called “API credentials” (API Login ID, Transaction Key, and Key).

Screenshot: EDD Authorize.net settings

Simply enter your API Login ID, Transaction Key, and Key into the three fields in the center of the page.

Screenshot: EDD Authorize.net settings API credentials

Be sure to click Save Changes when done.

Configure Webhooks

Authorize.net uses Webhooks to communicate with your store. This is a pretty standard system. You need to configure Webhooks inside your admin panel at Authorize.net.

First log in to Authorize.net and go to your Account page and click on Webhooks.

Screenshot: EDD Authorize.net Account Settings

You’ll probably not have any endpoints set up yet. Click the Add Endpoint button. Enter your Endpoint URL.

http://example.com/edd_authorizenet_webhook_endpoint

Be sure to change “http://example.com” to your own website domain name. Then hit Save.

Then, select all the events by clicking All Events.

Screenshot: EDD Authorize.net Webhooks

Great work so far!

Activate Authorize.net

After this, be sure to enable/activate Authorize.net as a payment processor on your website. Go to Downloads » Settings » Payments » General.

Screenshot: EDD Payment settings

Select Authorize.net under Active Gateways. You can set Authorize.net as the Default Gateway as well, if you want to.

Next, check the boxes for all the credit and debit card brands (Visa, MasterCard, American Express, Discover) you want to accept under Payment Method Icons. You can also rearrange which order they are displayed on the website frontend by dragging the three-line icons.

Click Save Changes when you’re done.

Screenshot: EDD Payment Method Icons

Ok! EDD and Authorize.net are all connected and ready to roll. But what are you selling? If you’ve never set up an item to sell, we’ll show you how real quick. ⬇


Step 4: Set Up a Download (Product) To Sell

In the world of Easy Digital Downloads, the items/products you sell are called ‘Downloads’.

Click on Downloads and then the Add New to make a new one.

Screenshot: EDD Add New Download
  1. Give your Download a name and description
  2. Add a Price
  3. Then, add a Download Image. Make this image look nice. The Download Image is the product image or preview image that potential customers see while browsing your store.

🌅 Click here for a guide and free templates for making nice images.

Screenshot: EDD Configure download 1

Next, configure the Download Files settings.

  • Under File URL click the link icon to upload your file. This is the download file link a customer will get after purchase.
  • Once you add a file the File Name will automatically be created, or, give an instruction like ‘Download Your Spreadsheet Template’. This text will be a clickable link on the purchase confirmation page and purchase receipt (more about that below).
Screenshot: EDD Configure download 2

Step 5: View the Final Result

Once you’re done click the Publish button. Then click the View Download Button.

Screenshot: EDD View Download

Now you’ll see the Download page or product page as the potential customers will see it. We are using the Astra theme. Your site will look different depending on your theme.

Easy Digital Downloads pages look nice with any theme. We also offer free themes and partner themes optimized for EDD.

Screenshot: Download on Frontend

A converting customer will click the Purchase button, add to cart, and add their card details on the checkout page.

Next, they’ll be taken to a purchase confirmation page. This page summarizes the purchase and provides a download link.

Screenshot: Purchase confirmation page

Customers will also get a purchase receipt email. This email also has a download link.

Screenshot: EDD Purchase receipt with Authorize.net

📆 Do Subscriptions with Recurring Payments

With your Extended Pass, you can easily add subscriptions with our Recurring Payments extension. Everything is fully integrated with EDD and Authorize.net. Choose from annual, monthly, or other less common interval options.

Sample Sites

Here are a few sites using EDD to get you inspired and excited about how you can share your digital creations. Check ’em out!

The Arty Teacher
Art/Graphic Templates

EDD Sample Site: The Arty Teacher

Bass Buzz
Music Lessons

Selling digital downloads sample: Bass Buzz

Mrs. Mactivity
Educational Resources

EDD Sample Site: Mrs. Mactivity

Net Uptime Monitor
Desktop Software

Net Uptime Monitor Homepage screenshot

Requirements and Alternatives

Here is a list of each item you need to accept Authorize.net payments with WordPress.

  1. A web host
  2. A free WordPress.org website (not WordPress.com)
  3. A theme (check out our suggested free and paid themes for EDD)
  4. SSL Certificate (most web hosts now include SSL for free)
  5. An eCommerce plugin/solution (like Easy Digital Downloads)
  6. Authorize.net payment gateway (payment processing) for your eCommerce plugin/solution
  7. An Authorize.net account
SSL / SSL CertificateSecure Sockets Layer – An encryption system that protects data as its being sent between your computer and a website. It helps prevent someone from stealing personal information. Credit card companies require SSL. Check with your web host to set this up, it’s usually included, or a low-price paid option.

TIP: What is PCI Compliance?
You may have heard this term or be wondering what it is and how it applies to you. PCI stands for Payment Cards Industry. It’s a set up standards required for those working with credit and debit cards. If your site has SSL, and you use Authorize.net for payments, all PCI compliance is handled by Authorize.net. You aren’t storing any sensitive payment information or card information on your site, it’s on Authorize.net’s servers. Learn more here.

Alternative eCommerce Solutions

What type/s of things are you selling on the internet?

Easy Digital Downloads is the best solution for digital products (aka downloads, downloadable products, or virtual products). EDD is perfect for eBooks, spreadsheets, documents, graphic templates, software, plugins, and just about anything you can imagine.

But if you’re selling other types of products, there are some other great WordPress eCommerce options.

  • Selling single products, services, or accepting donations?
    • WPForms is a good option. It’s the best WordPress form builder. You site already needs a good form builder for contact form and email opt-in forms. With their Pro or Elite plan you can also accept payments by making payment forms or donation forms. Elite is required for their Authorize.net addon.
  • Selling Online Courses or Memberships?
    • EDD is great for informal courses. Consider MemberPress if you need more formal learning with quizzes, or structured/ordered courses with prerequisites for a school or certificate program. This is often called an LMS (Learning Management System). It’s also great for news sites or any sort of membership site where content is locked behind a paywall.
  • Selling physical products (like pet supplies, coffee or t-shirts)?

Choosing a Web Host

Read this guide for help choosing a web host. It has discount codes too!

Depending on what you are selling, here are our hosting suggestions. All of them will work with Authorize.net and include SSL.

Alternative Payment Processors

You might find it easier or more convenient to use one of our other payment options. We recommend Stripe to most of our customers because of its advanced features and ease of use. PayPal is also a good option if Stripe is not available in your region.

😉 All of these payment options are included when you purchase an Extended Pass.


Conclusion

Nicely done. You’ve learned how to accept Authorize.net payments with WordPress. Best of luck with your online business. If you haven’t already, get started today!

We have many resources for digital creators like you. What do you want to learn about next?

Be sure to subscribe to our newsletter or follow us on Facebook and Twitter to get our latest resources for digital creators.

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How to Create and Manage Discount Codes in WordPress https://easydigitaldownloads.com/blog/how-to-create-and-manage-discount-codes-in-wordpress-2022/ Thu, 28 Jul 2022 14:12:42 +0000 https://easydigitaldownloads.com/?p=1772897 Selling products online? Discount codes are a proven way to grow sales. We'll show you how to easily create and manage discount codes on your WordPress site.

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Are you selling digital products online? Do you want to increase sales? Of course you do!

One proven way to increase sales is to create discount codes (aka coupon codes or promo codes). Discount codes have a way of nudging potential customers into making a purchase.

In this article we’ll show you how to easily create and manage discount codes with your WordPress site.

🎟 Let’s do it! Skip around if you’d like to:


Step 1: Install Easy Digital Downloads

The best way to sell digital products with WordPress is Easy Digital Downloads (EDD).

WordPress + Easy Digital Downloads Logos

EDD is purpose-built to make it simple to sell digital products (aka downloads, downloadable products, or virtual downloads). With just a few clicks your WordPress site will become a full-featured eCommerce store.

Most other eCommerce solutions have two major downsides:

  1. They are not built, first and foremost, for digital products. They have shipping, logistics, and inventory tools you don’t need. And they may lack the file protection you do need (or require addons).
  2. Marketplace options come with high fees. The more you make, the more they take. And your product is surrounded by competitors, which leads to low pricing pressure.

With EDD you can sell unlimited products, control the user experience, and have all the features needed for selling digital products without slowing your site or workflow down with the features you don’t need.

1⃣ Choose the Easy Digital Downloads Pass that’s right for you. You can pay for just the features you want now, and add features as you grow, any time you want. You have full control!

2⃣ Install EDD on your WordPress dashboard under Plugins » Add New.

Once you have installed EDD you’ll have a new menu item on the left side of your WordPress dashboard called Downloads. Here you manage your store, add products, and create discount codes.

Screenshot: new Downloads menu item

Step 2: Create A Discount Code

It’s super simple to create and manage discount codes with EDD. You don’t need to leave your WordPress dashboard. There are detailed controls and lots of options if you need them.

First navigate to Downloads » Discounts, then click Add New.

Screenshot: EDD Discount Codes - Add new
  • Give your Discount a Name
  • Create an official alphanumeric Code that has to be provided by the potential customer
  • Select an Amount, either flat rate off or a percentage
Screenshot: EDD Discount Codes - Name, code, amount

Once you have those filled in click the Add Discount Code button. That’s it! You have a discount code. It’s ready to go. Visitors to your site can use it an unlimited number of times, on any/all products, forever. Too broad? We have lots of options and controls.

Discount Code Optional Controls

You can customize and limit your discount codes however you want. Use them just how you need them.

  • Download Requirements – limit the discount code just to certain products. Simply click and add products from a dropdown. If you leave this blank, all products can have this discount code applied to it.
  • Excluded Downloads – add products via a dropdown to exclude them from this discount code.
Screenshot: EDD Discount Codes - requirements, excluded

Select a Start Date and Expiration Date with a date selector.

Set a Minimum Amount if you want to require customers to spend a certain amount of money before being eligible to use the discount code.

You can set the Maximum Uses if you want to do a campaign like “the first 15 customers can get 25% off”. This is a site-wide setting, not a per-visitor setting.

Check the Use Once Per Customer box to only allow customers to use the discount code one time. This is a popular option and we recommend using it for most cases. You’ll end up losing too much revenue and not be able to track the source of the customer if anyone can use it multiple times.

Screenshot: EDD Discount Codes - dates, minimums

Set a discount code as active or inactive at any time on the Status dropdown. You can also do this on the Discounts listing page.

Last, you can add internal Discount Notes for team members to any discount code. You’ll be able to see the date the note was created and who wrote it.

Screenshot: EDD Discount Codes - status, notes

Be sure to save the discount by clicking Add Discount Code (or Update Discount Code, if it was already saved).

EDD’s Discounts features is there to help you get website visitors excited, to ‘get them off the fence’, and covert them to customers.

⬇ Next, we’ll give you a quick overview on adding items to sell on your store.


Step 3: Create A Download

We call the products you sell on your Easy Digital Downloads store “downloads”. It’s easy to add downloads to sell on your store. Product/Download pages are created automatically when you follow these steps.

1: Go to Downloads and click Add New

Screenshot: EDD Add Download

2: Give your new download a name and description

3: Apply a price

4: Add a Download Image. This is the images potential customers see while shopping. Be sure its nice and fancy. Here’s a guide to making images with free templates.

Screenshot: EDD Add Download - name, description, price, download image

5: Configure the Download Files settings;

  • The File Name is the clickable link new customers will get upon purchase
  • The File URL is the location of the file. Click the chain-link icon to upload the product file from your computer. We recommend selling files as ZIP files.
Screenshot: EDD Add Download - download files

When you’re done, be sure to click Publish

🔍 Click here for a more detailed guide on setting up downloads

🔍 Learn how to import lots of products at once with a CSV

Set Up a Payment Method

After you have set up your download/s you need to provide a way to pay online for your customers. We recommend using Stripe. You’ll love using Stripe for its powerful features and ease of use. You don’t have to leave your WordPress dashboard.

💰 Stripe Setup

If Stripe is not available in your country, PayPal is our next recommendation. We also offer integrations with many other popular payment gateways.


Step 4: View the Results

After publishing your Download click the View Download button on the upper left.

Screenshot: EDD Add Download - view download

You’ll see the ‘product page’ or what we call, the download page. This is what your potential customers will see.

Screenshot: EDD Add Download - frontend

Customers click ‘Purchase‘, add the item to their shopping cart, and complete their purchase.

Screenshot: EDD Add Download - cart before discount

Customers enter their discount code where it says “Have a discount code? Click here to enter it“. Then they hit Apply.

Animated Screenshot: Apply discount code

The EDD checkout page automatically calculates the new price and lists the discount code and new total.

Screenshot: EDD Add Download - cart after discount

After purchase, customers are taken to their purchase confirmation page. Here they will see information about the discount code used as well as a link to download their new product.

Screenshot: EDD Add Download - purchase confirmation

Customers will also get a purchase receipt email. This email with thank them for the purchase and include a link to download the product.

Screenshot: EDD Add Download - email receipt

These links are protected from unauthorized downloads. They cannot be found via Google or Bing searches. They automatically expire to prevent piracy.

🔎 Click here to learn more about link expiration and customize the settings


Do More With Discount Codes

Easy Digital Downloads can help you do even more with discount codes with our extensions.

EDD Social Discounts

Give special discounts to buyers who share your products on social networks.

Discounts Pro

Automatic discounts at checkout based on pre-defined conditions

Coupon Importer

Import coupons via CSV in Easy Digital Downloads.

Discounts Widget

Allow third-party sites to display your current discounts through a simple widget!

Discount Code Generator

Allows site admins to generate discount codes in bulk and then export them directly to CSV

Grab an All Access Pass to get access to all of our discount extensions and more than 90 other advanced features.


Conclusion

Nicely done. You’ve learned how to create and manage discount codes with WordPress. This can help you make more sales on your website.

We have plenty more resources for digital creators like you. What else do you want to learn about today?

Be sure to subscribe to our newsletter or follow us on Facebook and Twitter to get our latest resources for digital creators.

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[New] EDD 3.0 is here! – Massive Reporting Improvements (+ More) https://easydigitaldownloads.com/blog/edd-3-is-here-massive-reporting-improvements-and-more/ https://easydigitaldownloads.com/blog/edd-3-is-here-massive-reporting-improvements-and-more/#comments Wed, 13 Jul 2022 19:08:42 +0000 https://easydigitaldownloads.com/?p=1769610 This is a big day for digital creators. Easy Digital Downloads version 3.0 is here! Make better decisions faster with redesigned reporting tools and more!

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🎉 This is a big day for digital creators!

Today we are beyond-excited to announce that Easy Digital Downloads version 3.0 is here!

A few weeks ago we started using EDD 3.0 on our own website. We are, after all, one of our own biggest customers. Meta. 😵‍💫 It’s running great!

What’s New?

The first thing you should know about EDD 3.0 is that behind-the-scenes it’s been completely rebuilt with a custom database structure. This custom structure is faster, more scalable, and more robust than anything happening in the WordPress community.

This new database structure begins a new era for your EDD shop. Our future together is brighter than ever. Grab your shades. 😎

EDD 3.0 lays the groundwork for us to give you new –more powerful– features faster.

Use Improved Reporting to Make Business Decisions

The first place you’ll see our hard work shine is with reporting. First, head over the Downloads > Reports you’ll find a new dashboard full of actionable data. These reports load blazing fast!

Screenshot: EDD 3.0 Reports Tab

The focus of our new Reporting area is to empower you as a business owner to know where you’re at and how to make improvements. 

  • Monitor and learn with 40 new reports accessible with one click
  • The entire reporting interface has been redesigned from the ground up to give you the data you need, when you need it.

Each report view is designed to give you valuable insights that you can put to use right away.

Screenshot: EDD 3.0 Customer Report

For example, click on Customers and immediately see the average revenue per customer or who your top 5 customers are.

Screenshots: EDD 3.0 customer reports

Manage Orders and Refunds with Ease

Managing orders in 3.0 is more consistent and reliable. 

In EDD 2.0 customer purchases were under ‘Payment History’. From now on we’ll call them ‘Orders’.

Screenshot: Payment History now called Orders
Payment History = Orders

The Orders listing has a refined look with prominent order Number and visual Status makers.

Animated Screenshot: EDD 3.0 New visual status markers

Refunds

Issuing a refund has been redesigned to give more accurate reporting. Just click Edit to view/edit an Order. Next, click the Initialize Refund button. Select the items to refund, or all of them, and click Submit Refund. That’s it! The refund will begin processing.

Animated Screenshot: EDD 3.0 Refund Process

Add and Organize Downloads Faster

Your Downloads (products) screen has refinements too. Easily access Categories and Tags right from the same screen.

Screenshot: EDD 3.0 New Categories and Tags Tabs

Create and edit Downloads with the Block Editor! With the Block Editor you’ll be able to make beautiful product pages with visual layout controls.

Screenshots: EDD 3.0 editing Download with block editor

Reorganized for Simplicity

The Downloads sidebar has been reorganized. Items are grouped by task.

Screenshot: Side menus compared

There is a new status bar at the top of your WordPress Dashboard. Easily access reports, settings, store status, and more right from there.

Screenshot: EDD 3.0 top admin bar

Migration from 2.x to 3.0

When you upgrade to EDD 3.0 a simple migration process will run to update your store to the new database structure.

Animated Screenshot: EDD 3.0 Upgrade Database
  • Please make a backup copy of your database before running the upgrade, it’s safe, but not reversible
  • Consider running the upgrade on a staging copy of your website first
  • If you’re using the Aelia Currency Switcher plugin be sure to install and activate Multi Currency before the migration. Learn more here.

Command Line

For larger sites and advanced users, you can also run the upgrade via WP-CLI with this command:

wp edd v30_migration

Add-on Compatibility

Over the last year we’ve been releasing updates to our official add-ons that include in support for Easy Digital Downloads 3.0, so assuming you’ve been keeping your extensions up to date, you should be ready to go from day one!

EDD 3.0 Helps Your Business Grow

EDD version 3.0 is faster and more scalable. We’re here to help you grow your business and have more time to focus on other tasks.

Selling in multiple countries? EDD can display and accept payments in multiple currencies. You can easily migrate from third-party tools like Currency Switcher by Aelia with any EDD Pass.

Upgrade today for free. Don’t have EDD? Grab an EDD Pass or SiteGround Managed EDD Hosting to get started selling!

  • To upgrade your existing site, log in to your site, and go to Plugins. Find Easy Digital Downloads on the plugin list and click upgrade.

🌐 Want to help translate EDD to your language? We’ve made it easier! Click here to get started.

👂As always, we love to hear your feedback, just contact us via the support page.

Onward!

Chris Klosowski
President of Easy Digital Downloads

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15 Free Downloads and Resources for your Online Side Hustle https://easydigitaldownloads.com/blog/free-downloads-and-resources-for-your-online-side-hustle/ https://easydigitaldownloads.com/blog/free-downloads-and-resources-for-your-online-side-hustle/#comments Tue, 12 Jul 2022 12:50:00 +0000 https://easydigitaldownloads.com/?p=1769946 Running a side hustle? Starting one? Check out our free resources and downloads. We'll also share tips for starting passive income (digital) side hustles.

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Are you running a side hustle? Thinking about starting a side gig? A digital product side hustle is a great way to make passive income, learn new things, and achieve your dreams.

Whether you’re on your way or just getting started, we have some free downloads and resources for your online side hustle. We also have tips on how to make more money.

This extra income can help with day-to-day expenses or even turn into an online business that allows you to quit your full-time job.

Here’s the hook up from one digital creator to another. We’ve grouped these 14 groups of freebies into 4 loose categories:

  1. Two big picture tips
  2. Ten free resources for your side hustle
  3. Two groups of free downloads for your side hustle
  4. One list of side hustle Ideas

Two Big Picture Tips

We have two big-picture tips for you as you start or grow your side hustle. These apply to just about any side hustle idea or business model you may have in mind.

1: Think Passive Income

The gig economy is cool. It empowers lots of people to make lots some of money online in new ways. But there’s a catch: the amount of extra money you can make is limited by how much time you have.

You can only do a limited amount of gigs like dog walking on Rover, focus groups, or online surveys for a few bucks (or gift cards). If you have a day job (part-time or full-time) you just don’t have enough spare time for some gig work to be profitable.

The Best Side Hustle

A great side hustle is one that generates money while you sleep. Passive side income.

We suggest thinking about how to package up your valuable skills and experiences into a product that can be sold. And sold while you sleep!

⏭ Skip ahead for more a list of side hustle ideas

2: Get A WordPress Website

A key to generating passive income is having your own digital property. That’s what a WordPress site is. WordPress is open source, you own it, and you can do whatever you want with it. A WordPress site really can do just about anything you can dream up.

WordPress Logo

Other cloud platforms and website builders have a way of charging you expensive subscriptions to access them. And/or they take a big cut off each of your sales.

You can use marketplaces and set up profiles on sites like Fiverr and UpWork. You might score some side gigs, but the compeition is high, and they pay can be low.

Platforms like these are someone else’s digital property. They are using you to make money for themselves. Why not figure out ways to make money for yourself!? Join the millions of smart entrepreneurs who are powered by WordPress.

🤷 How do you start? You just need a good web host. Click here for a guide to choosing a web host, there are discount codes to sweeten the deal!

⬇ Many of our free resources are WordPress plugin suggestions we know can really help you build a successful side hustle.


Free Resources for your Side Hustle

Here are our must-have recommendations for an online side hustle. We use most of these ourselves here at EDD!

3: Monster Insights

Screenshot and logo: MonsterInsights

How many people are visiting your website? What pages are they visiting? How do you increase sales? These are things you need to know. MonsterInsights has the answers.

MonsterInsights is the best Google Analytics plugin for WordPress. Google Analytics (GA) is the free, industry-standard, method for gathering data and insights on how visitors use your website. Grab this free plugin to start measuring, learning, and improving. It’s essential.

4: WP Forms

Screenshot and logo: WPForms

Every website needs a good form builder. As you grow your online presence, you’ll need contact us forms, email sign-up (opt-in, registration) forms, surveys, and more. You can even create order forms and accept credit cards for your side hustle gigs!

Why not start with the best WordPress form builder there is? WPForms is that rare mix of powerful and easy to use. Unlike other form builders WPForms has:

  • A free version
  • Templates that make it easy to get started or build the most complex of forms (premium only)
  • Quickly grown to 5 million users in a crowded market
  • Received 11,000 5-star reviews

There is a free (lite) version of WPForms, or, we suggest getting the premium version to add features like templates, entry management, and smart conditional logic.

5: All In One SEO

Screenshot and logo: All In One SEO

The good news is WordPress (and other platforms) are making it easier every day to make a website. The bad news is it’s getting awfully crowded out there. How do you get your website noticed and get traffic to it?

One major way to get traffic is through search engines like Google. Your website pages need to be formatted in just the right way to show up on Google searches. The process of making your pages search-ready is called search engine optimization (SEO). The best SEO plugin for WordPress is All In One SEO.

It takes the guess work and tech work out of optimizing your website. Grab the free version, or, like we do, go for the premium version to get sitemap controls, unlimited keywords, and social media integration.

MonsterInsights, WPForms and All In One SEO are must-have plugins for any site. Next, let’s look at the best ways to sell things.

If you develop a side hustle selling products, you’ll unlock passive income! This is the best way to make extra cash.

Making an online store used to require coding know how or hiring developer. But not any more! WordPress allows you to add this functionality with no custom coding.

⬇1⃣ You’ll probably only need one of these eCommerce plugins listed below, depending on what you’re doing.

6: Easy Digital Downloads

Easy Digital Downloads Logo Banner

Easy Digital Downloads (EDD) is the best WordPress plugin for selling digital products.

Digital products (aka virtual products, downloads, files, downloadable products) are a side hustler’s best friend. Why? Tons of reasons. For one, it’s easy to get started with selling digital products, with very little overhead expense.

EDD makes this easy. With just a few clicks, EDD turns your website into a full-featured eCommerce solution. Sell an unlimited number of products (unlike some solutions). Stripe and PayPal integration is built right in. You control your expenses, and skip the high per-sale fees of marketplaces (such as an Etsy Shop).

Get started with an EDD Pass to add features like email marketing integration, subscription / recurring billing, or Amazon S3 / Dropbox integration.

😉 Get EDD preinstalled and hosted on a managed server that is perfectly configured for you. Check out EDD Managed Hosting with SiteGround.

7: WooCommerce

Screenshot and logo: WooCommerce

WooCommerce is a great plugin for selling physical products (like t-shirts, coffee, or home decor). You can even do dropshipping with Woo, with the Wholesale Suite extension. Drop-shipping is a popular side hustle.

Woo is trusted by millions and supported by a great ecosystem of extensions.

One trick when working with a WooCommerce site is being sure you have a good web host. You want to be ready for spikes in traffic. Be sure you’re ready if, say, your product is featured on TV, and you suddenly get 22,000 visitors all at once.

We recommend a managed host. Our recommendation is BlueHost Managed WooCommerce Premium hosting. They install WooCommerce and set up your server just right so you don’t have to worry about anything. It’s all done for you.

8: WP Simple Pay

Screenshot and logo: WP Simple Pay

WP Simple Pay is the best Stripe WordPress plugin for simple payment collection. It’s good for accepting credit cards for services, one or two products (without a store and shopping cart), or accepting donations.

This is a simple alternative to building a full eCommerce store, if you don’t need one.

Try out the free version, or get the premium version to get ACH payments or even buy now pay later options with Klarna and Clear Pay / After Pay to give potential customers lots of options.

9: MemberPress

Screenshot and logo: MemberPress

MemberPress is the best WordPress plugin for online courses. It’s also great for any type of site where you want customers to pay for access to content.

It has powerful tools for creating courses (with quizzes) for learning management (LMS). It also has powerful tools for controlling access to content, including drip content. Drip content is where you release content to paying users over time.

🤷🏾 Should I use MemberPress or Easy Digital Downloads? It depends, check out this article that will help you decide which one to use for your side hustle.

Pro tip: An alternative would be to sell your online course on a marketplace like Udemy. The downsides are pressure to have low prices and being surrounded by competitors. Consider “coexisting” on a marketplace/s and having your own online store. Click here for more suggestions.

10: AffiliateWP

Screenshot and logo: AffiliateWP

Once you have a website set up, you need to get visitors to come see it. Otherwise how can you increase sales?

Set up an affiliate marketing program. This is a proven way to increase traffic and sales. AffiliateWP makes it easy to set up your own program, instead of relying on an expensive service with high fees. Take full control of the user experience and overhead costs.

In affiliate marketing you recruit happy customers, influencers, and bloggers, to share about your products on social media, blogs and other websites. They only get paid when they refer a paying customer, so it’s very cost effective.

AffiliateWP provides simple tools for each step:

  • Recruiting affiliates
  • Approving or rejecting affiliate applications
  • Monitoring reports
  • Providing self-serve resources for your affiliates, and
  • Paying affiliate commissions (there’s no better way to pay than their Payouts Service)

🎓 Click here to learn more about how affiliate marketing works

🍊 These next two plugins help you squeeze the most value out of every minute of hard work you put in on your side hustle website.

11: OptinMonster

Screenshot and logo: OptinMonster

Even when you do everything right, most visitors to your site just pop in then leave. They never take any action, like make a purchase or fill out an email opt-in form. They just leave. 😿 

There is something you can do about it! Join the more than 1.2 million small business owners (and large businesses) who use OptinMonster to grow their email list or increase sales. OptinMonster enables pop-ups, slide-ins, welcome mats, and exit intent technology to send a relevant message at just the right time.

It works. Just read a few of their case studies.

  • Target and personalize the messages
  • Recover abandoned shopping carts
  • Control everything with a simple drag-and-drop editor

OptinMonster is a stand-alone SaaS/platform, but there is also a WordPress plugin. Try setting up an account from inside the plugin, there is a limited free version. We use the full version for it’s targeting, segmenting, and integration options.

12: WP Super Cache

Screenshot and logo: WP Super Cache

If your website is slow, people are less likely to hire you or buy something from you.

WordPress page load times can be slow. All CMS websites can be. Each page is being loaded on the fly, dynamically. This is good, because customers always see up to date content. But you run the risk of having a slow website. You fix this with caching.

  • Caching – Generating static HTML and CSS versions of your web pages that load fast.
  • CMS – Content management system – database-driven websites like WordPress, Drupal, or Shopify.

WP Super Cache is a powerful and free caching plugin to speed up your website. Install it and it will automatically serve site visitors fast-loading static pages, unless they are logged in.

There are other caching plugins like WP Rocket and W3 Total Cache that you can research.

While caching is important, we recommend you worry about this last, or later in the game, and focus on getting a good website up and running first.

Note: Many WordPress web hosts, including the ones we recommend above, will already be using a caching system. Check with your hosting support team before using your own plugin in case you end up with two running at the same time, which can cause issues.


Free Downloads for Your Side Hustle

Here are some graphic templates geared towards digital products. These files are ‘layered’ meaning you can change anything within them however you want.

You’ll need either a free Canva account, an Adobe Photoshop or Creative Cloud license, or a copy of Affinity Designer or Photo.

13: Free Graphic Templates



Preview of eBook Template

eBook Template


Preview of Spreadsheet Template

Spreadsheet Template


Preview of Document Template

Document Template

14: Free Stock Images

Here are a few great websites with free stock photos and vector graphics:

  • Streamline – A collection of great vector icons, illustrations, and custom emoji. They have free and paid collections.
  • Unsplash – A great site with free stock photos, including textures for backgrounds
  • Pexels – Another site with free stock photos and videos

Side Hustle Ideas

Last, but not least, here is a short list of side hustle ideas. Click below for our more complete lists.

We want to remind you to think about how to convert these side hustle ideas into digital products. This way you can generate passive income. We’ll group them by which online platform you can best use for selling.

15: List of Side Hustle Business Ideas

  1. Digital products (use EDD):
    • eBooks
    • Graphic design templates
    • Music, audio, sound effects, podcast intros/outros
    • Printables (checklists, education curriculum, planners)
    • Photography (it pays to target a specific niche like stock photos, Airbnb property photos, or food)
      Video (on-demand downloads, streaming, stock footage, drone footage, etc.)
    • Software (Desktop apps or WordPress plugins/themes, etc.)
    • Reports (trending economic indicators, housing data, stock market trends, etc.)
  2. Online courses or tutorials (use MemberPress or EDD):
    • Teach English or other languages
    • Music lessons
    • Computer programing, code, web development
    • Entrepreneurship (how to start a business, invest in startups, etc.)
    • Flipping items on eBay or Craigslist
  3. Provide online services (use WP Simple Pay or WP Forms)
    • Virtual assistant
    • Freelance writing / copywriting
    • Proofreading
    • Social media manager
      • YouTube channel manager
    • Bookkeeping and accounting
    • Graphic design
    • Video editing
    • Shooting photos or video
    • Transcription (video subtitles, other languages, etc.)
    • 👉🏾 Remember: if you know how to perform any of these services, you can probably package your skills and knowledge into a digital product or online course!
  4. Sell physical goods / products (use WooCommerce)
    • Clothing and apparel
    • Electronics accessories (for mobile devices and laptops)
    • Hobby or crafts (or supplies for making them)
    • 3D printed items (toys, collectibles, swag)
    • Soap
    • Coffee (beans, brewing accessories)
    • Pet supplies and novelty items (like pet costumes)
    • At EDD we spend most of our time thinking about digital products. Get more physical product ideas from the pros here on the Wholesale Suite blog.

Conclusion

Good work. You just learned about a bunch of free downloads and resources for your side hustle.

Best of luck as you develop your side hustle business plan, score some gigs, and chase after your dreams.

We’re here to help you with resources for digital creators.

Be sure to subscribe to our newsletter or follow us on Facebook and Twitter to get our latest resources for digital creators.

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How to Use Dropbox and WordPress to Sell Digital Files (Products) https://easydigitaldownloads.com/blog/how-to-use-dropbox-and-wordpress-to-sell-digital-files-products/ Tue, 28 Jun 2022 11:52:01 +0000 https://easydigitaldownloads.com/?p=1769062 Want to sell your files or digital products? Using Dropbox? Awesome. We'll show you how to easily use Dropbox and WordPress to sell digital files. No need to move or migrate your files.

The post How to Use Dropbox and WordPress to Sell Digital Files (Products) first appeared on Easy Digital Downloads.

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Looking to sell files stored on your Dropbox? Good idea. Selling digital products is a great way to build an online business and bring in passive income.

You already use Dropbox to store, share, and organize your files because it works great. It’s easy to start selling right from the same place without having to move your files somewhere else.

In this article we’ll show you how to use Dropbox and WordPress to sell your digital files.

This will be great. Because:

  • 🗂 You already have your files organized on DropBox, keep it simple, keep them there.
  • ⚡ Dropbox will make your downloads fast and reliable, so customers will be happy.
  • 🐌 You’ll avoid the risk of slow downloads that happens on some website servers.

Website servers are great for hosting your WordPress site. They’re not always great for uploading, organizing, and delivering files to customers. There can be challenges with file size limits and bandwidth restrictions. This is especially true if you sell video, audio, photos, or graphics.

😊 But don’t worry about any of that! We’ll show you how to get the best of everything. With no custom coding!

Files = Digital Products:
We basically mean the same thing we say file and digital product. Other words often used to describe selling files are: downloadable products, downloads, digital goods, or virtual products.


Step 1: Install EDD and the File Store with DropBox Extension

The best way to sell digital products is with WordPress and Easy Digital Downloads (EDD).

💪 WordPress runs more than 40% of the entire internet. With the worlds largest ecosystem of plugins, themes, and professional service providers, you can trust it as a reliable platform for your online business.

💪 EDD is a plugin that turns your website into a full featured eCommerce store with just a few clicks. EDD takes care of all the complex functionality needed for selling with no coding skills required by you.

Install EDD

Get An Extended Pass

  1. Next, grab an EDD Extended Pass
  2. Install and activate EDD and the File Store for Dropbox extension.

Once you have installed EDD on your WordPress site you’ll have a new tab on the left-hand side of your WordPress dashboard. It’s called Downloads. This is where you manage your digital store.

Screenshot: new Downloads menu item

Next, install the File Store for Dropbox extensions (add-on). You get that from your account page after purchasing an Extended Pass.

Screenshot: Install Dropbox plugin

Last, be sure to click Activate after installing.

Screenshot: Activate Dropbox plugin

🎉 Now your WordPress site is a powerful online store!


Step 2: Link Dropbox and EDD

Now we need to configure permissions for Dropbox and Easy Digital Downloads.

Go to the settings page at Downloads > Settings > Extensions > Dropbox. Here you’ll see instructions for linking Dropbox.

Click on the Get Code button.

Screenshot: EDD Dropbox Extension settings

You’ll be taken to a page where you can log in to Dropbox. Enter your Dropbox username/email and password and log in.

Screenshot: Dropbox settings 1 log in

Next, you’ll see an explanation that EDD wants to access files and folders on DropBox. Click Allow.

Screenshot: Dropbox settings 2 allow connection

You’ll be given an API code. Copy this code to your clipboard.

Tip: the best way to make sure you get each and every number/letter is to click on the field and ‘select all’ with CTL-A on a PC or CMD-C on a Mac.

Screenshot: Dropbox settings 3 API code

Then, head over to your EDD settings tab, it should still be open. Past that code in the new box that appeared then click Register Code.

Screenshot: Register code to sell digital products with Dropbox and WordPress

You are done. Now you not only have the most powerful digital eCommerce store (EDD), you are managing your files with your go-to platform (Dropbox). 🎸 Rock-n-roll!

File Organization

We recommend keeping your products for sale in their own folder on your Dropbox. For example, we have an EDD Demo Store folder, with subfolders for Photos and Video. It’s better to keep any personal or other work file separate.

Screenshot: Dropbox file organization

Next, let’s create a product to sell.


Step 3: Set Up Your Digital Product (Download File)

In EDD the products you sell are called Downloads.

To create a new download, in your WordPress dashboard click on Downloads > Add New. You’ll be taken to a familiar page editing interface, that’s a lot like making a blog post, only with some easy-to-understand store settings.

Give your Download a title and description.

Screenshot: Create Download - Title and Description

Next, give your Download a price.

Screenshot: Create Download - Download Prices

After that, add a Download Image. This is important. It’s the image people see when browsing the products on your store. Make it look nice and appealing. Click here for an article on making beautiful product images. It has free templates too!

Screenshot: Create Download - Download Image

The Dropbox Magic

Now, look at the Download Files box. The Download File is the file a customer gets after purchase. This is where you take advantage of Dropbox!

Click on the Upload a File Button.

Screenshot: Create Download - Download Files

In addition to the normal WordPress media Actions on the left-side you’ll have two new ones. You’ll have the option to:

  1. Use Upload to Dropbox to add a new file, and it will be stored on your Dropbox, or
  2. Choose Dropbox Library to select a file that is already on your Dropbox account
Screenshot: Dropbox media action - upload
Option 1: Upload a file to Dropbox from EDD
Screenshot: Dropbox media action - select
Option 2: Choose a file on Dropbox for use by EDD

EDD allows you to move files to and from Dropbox so you don’t have to mess around with a bunch of tools or browsers tabs. All nice and simple.

Last, choose the file that the customer will get upon purchase. Now your Download is ready. Click Publish.

Protected Files

EDD will make a secure connection to the file. Customers get an auto-expiring link when they make a purchase. Only paying customers will be able to see and download your files! You can:

  • Easily reissue download links to customers
  • Set the length of time before download links expire to prevent piracy

You get all these features while continuing to manage your files where you always have; good ol’ (blazing fast) Dropbox.


Step 4: Set Up Payment Method

Next, you’ll need to set up a way to accept credit card payments. EDD makes that easy too. Stripe and/or PayPal integration are included for free. Your Extended Pass also gives you access to all of our other payment gateways.

➡ Click here for a quick guide on setting up Stripe


Step 5: The Final Result

When you have hit ‘Publish’ on your Download a preview link will appear. Click View Download.

Screenshot: View download

You’ll see your new Download ready to sell on your website. In the example below we are using the Astra theme. Your site will look different depending on your theme.

Screenshot: Video product on the frontend

Potential customers click on the Purchase button, add their personal and credit card info and check out.

They will be taken to a purchase confirmation page that looks like this. There is a link to download their video file (in our example).

Screenshot: Purchase confirmation page

Your new customer will also get a purchase receipt email. This email also has the download link.

Screenshot: Purchase receipt email

This link expires after 24 hours with the default setting. Your file remains safe and secure on Dropbox, no one can get sneaky and share the link with others.

File Downloads Settings

Under Downloads > Settings > Misc > File Downloads, you can control link expiration and other settings.

A customer can log in to their account to get a new download link. Or, you can resend the purchase receipt on the Orders screen. Customize the purchase receipt email under Downloads > Settings > Emails > Purchase Receipt (learn more on this Doc).


Simple and Digital

Easy Digital Downloads provides everything you need for selling your files. It’s a solution that is purpose-built for digital goods. Other solutions, like WooCommerce are great for selling physical products. But they also have shipping, inventory, and logistic tools that you don’t need to bother with. Some even require add-ons just to sell digital files.

EDD provides a ton of other great features for digital creators like you:

  • Flexible checkout; shopping cart or buy now buttons
  • List an unlimited number of products
  • White label (full control of branding and customer experience)
  • Coupons / discount codes

What are you waiting for? Get started selling with EDD and Dropbox today!


Conclusion

Suh-weet! You’ve learned how to use Dropbox and WordPress to sell digital files. This is a great way to turn the digital creations stored on your Dropbox into products that help others and generate passive income for you!

We wish you the best as you build your online business.

We have a lot more resources for digital creators like you. What do you want to learn about next⁉

Be sure to subscribe to our newsletter or follow us on Facebook and Twitter to get our latest resources for digital creators.

The post How to Use Dropbox and WordPress to Sell Digital Files (Products) first appeared on Easy Digital Downloads.

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How To Make Your Store Faster with Our WordPress Amazon S3 Plugin https://easydigitaldownloads.com/blog/how-to-make-your-store-faster-with-our-wordpress-amazon-s3-plugin/ Tue, 14 Jun 2022 12:45:00 +0000 https://easydigitaldownloads.com/?p=1767852 Are you selling a lot of digital products or large files? Make your store run faster with our WordPress Amazon S3 plugin. Quick downloads = happier customers.

The post How To Make Your Store Faster with Our WordPress Amazon S3 Plugin first appeared on Easy Digital Downloads.

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Are you selling a lot of digital products or large files? If you are, you can make your store run faster with our WordPress Amazon S3 plugin.

  • ⚡ Quick downloads lead to happier customers
  • 🐌 Slow downloads frustrate customers and can even lead to problems

In this article we’ll show you how to use Amazon S3 on your store to make sure your customers get fast, reliable downloads.

What is Amazon S3?
Amazon Simple Storage Service – (or just S3) is pretty much the cheapest, fastest, most secure way to store files on the internet or cloud.

S3 runs on AWS (Amazon Web Services). If you didn’t know, AWS hosts 30-40% of all websites on their industry-leading network of servers. They know their stuff.

Here’s what we’ll cover, feel free to skip around:


Who Should Use Amazon S3 on Their Digital Store?

Since Amazon S3 is fast, secure, and cheap it can make any digital store better. Its especially useful if your are selling large digital files like:

🤑 Try out S3 for free! Get 5 gigabytes free for 12 months.


How Do I Get Started?

You need to do three things to make downloads on your site fast with Amazon S3:

  1. Set up an Amazon S3 account
  2. Integrate your website or store with Amazon S3
  3. Upload and organize your digital products

Steps 1 and 3 are pretty simple and straightforward. Step 2 can be tricky, depending on how you sell your digital files.

Edd (our masctot)

We’ll show you how to set up Amazon S3 integration with Easy Digital Downloads (EDD). EDD has an extension, built by our team, that makes working with S3 super simple.

🤷 Not selling your digital downloads with EDD? ⬇ Click here to skip ahead and learn why it’s your best option!

1: Set Up an Amazon S3 Account

First, click here to start an AWS account if you don’t have one. Within your AWS account you’ll enable Amazon S3.

Next, you’ll probably want to set up a Bucket just for your digital products. Maybe even a few for different product categories.

Amazon S3 Bucket – a container for objects (files). A Bucket can have folders within it. You can have up to 100 Buckets on your S3 account.

You don’t want to have digital products for sale inside existing buckets used for other things. For example, having your personal photo backups and products for sale in the same S3 Bucket is not ideal. It’s messy, and could lead to an unforeseen problem.

Here on this demo I’m making a Bucket called ‘EDD-Demo-Store-1‘.

Screenshot: Amazon S3 - AWS Region settings
  • I’m choosing the AWS Region that is closest to most of my likely customers.
    • One advantage of S3 is that you can choose the location of your server. Each bucket can be located at any of Amazon’s global data centers.
  • I select the default Access Controls List (ACLs) because that is recommended and I can customize later if needed.

Configure IAM User and Permissions

Next, you need to set up an IAM user for EDD to be able to ‘talk’ with Amazon S3. While logged in to your S3 account click on the S3 console page. Hover over your account name and click Security Credentials.

Screenshot: Amazon S3 security credentials

IAM – Identity and Access Management. Where you control access and permissions to S3 Buckets for individuals and apps like your website or store.

Click on Users on the left hand menu then on the Add Users button.

Screenshot: Add users on Amazon S3 IAM

There will be a 5-step process to add and configure the new IAM user.

First, add a User name. It’s ideal to name it something related to your store or EDD. This IAM user will just be used for customer downloads. Also choose the Access key – Programmatic access option.

Screenshot: Amazon S3 IMA setup 1

After this, click on the Attach existing policies directly button. Click S3 into the filters and locate the AmazonS3FullAccess policy.

Screenshot: Amazon S3 IMA setup 2

Scroll down and select the Create user without a permissions boundary radio/check box. Next, hit the Next: Tags button.

You don’t need to enter any tags. Skip to Next: Review.

Check everything over on the Review screen and then hit Create User.

Screenshot: Amazon S3 IMA setup 4

You’ll get a Success screen. Good work! Hit Close and you’ll be taken back to the Users screen where you’ll see your newly created user.

Screenshot: Amazon S3 IMA settings - successful user creation

You’re almost done with things on the Amazon-side. We just need to block public access and create the Access Keys.

Block Public Access To Buckets

Make sure no one can access your Buckets without being a paying customer. On your S3 console click the Block Public Access settings for this account tab. Be sure everything is set to blocked.

Screenshot: Amazon S3 Block Private Access

Create and Save S3 Access Keys

Next, click on the new user you just created. You’ll be taken to a Summary of that user. Click on the tab labelled Security Credentials.

Screenshot: Amazon S3 IMA settings access keys

Look for the Create Access Key button and click on it. Amazon S3 will create an Access Key and Secret Access Key code.

Download the keys by clicking the Download .csv file button. You can also copy and paste them and place them in a text file. I suggest doing both.

Screenshot: Amazon S3 Access Keys Created

🚨 Important – Be sure to save these keys in a safe place. You must not lose them. If you do, you’ll have to create a new IAM user.

Hang on tho those Access Keys. We’ll enter them into Easy Digital Downloads shortly. We’re done on the Amazon-side of things. Now that’s get your Downloads (products) downloading blazing fast on EDD.

🔎 Read this Doc for more information on IAM settings including how to limit access to certain Buckets.


2: Integrate Your Website or Store with Amazon S3

When you sell your digital products with Easy Digital Downloads you can make use of our WordPress Amazon S3 plugin.

  1. Grab an EDD Extended Pass
  2. Install and activate EDD and the EDD Amazon S3 plugin. Click here to learn more about using EDD Passes and Extensions.

Install EDD and EDD Amazon S3

Once EDD is installed on your WordPress site you’ll have a new tab on the left-hand side of your WordPress dashboard called Downloads. This is where you upload your products and manage everything on your EDD store.

Screenshot: new Downloads menu item

Next, install the EDD Amazon S3 plugin you downloaded from your account page in the steps above.

Screenshot: Add EDD's WordPress Amazon S3 Plugin

Add Access Keys Under EDD Settings

On your WordPress dashboard go to Downloads > Settings > Extensions > Amazon S3 and enter your information. Use the keys you downloaded in the steps above.

  1. Enter the Amazon S3 Access Key ID
  2. Then the Amazon S3 Secret Key
  3. Last, enter the name of the Bucket you made earlier under Amazon S3 Bucket
  4. Hit Save Changes

Now you’re ready to add products to your store and link them to the files on your Amazon S3 account!

Screenshot: WordPress Amazon S3 Plugin

🔎 Read this Doc for more details on Amazon S3 Settings in EDD.


3: Upload Files and Organize Your Digital Products

Organize your downloadable product files on S3 into a folder structure that makes sense. In my example I’m keeping videos in one folder and photos in another.

Screenshot: Amazon S3 file organization

Add Products (Downloads) To Your Store

🔎 Read this guide to learn how to quickly add a product (we call them Downloads). It covers:

  1. Adding a download name and description
  2. Price
  3. Download file settings
  4. Download image

When you have our Amazon S3 plugin installed you’ll have new options in step 3.

EDD’s WordPress Amazon S3 Plugin Settings

Under the Download Files box in EDD click on Upload a File.

Screenshot: EDD Download File Settings

You’ll notice two new Actions on the left-side menu:

  • Upload to Amazon S3 – this allows you to add files to your existing S3 buckets, all from your WordPress dashboard (from EDD!)
  • Amazon S3 Library – choose from existing S3 uploads
Screenshot: EDD's WordPress Amazon S3 Plugin - New Actions: Upload
Screenshot: EDD's WordPress Amazon S3 Plugin - New Actions: Library

Select an S3 file to serve as the File URL. The File URL is what the customer clicks on to get their file after purchase. They access this auto-expiring link on their purchase confirmation page or purchase confirmation email.

Here’s an example of how the purchase confirmation email looks. You can customize these emails however you want.

Screenshot: EDD Purchase confirmation email

⚡⚡ Now, instead of serving customers files from your WordPress media files, you’ll serve them from Amazon S3. This will be much faster.

Our Amazon S3 plugin is just one of the many reasons to use Easy Digital Downloads for selling your digital products. Learn more below! ⬇

Pro Tips

1: If you prefer DropBox over Amazon S3, we still have you covered! We have a similar DropBox integration. Click here to learn more.

2: While you’re thinking about speeding up your website, consider using site-wide caching for your images. We suggest WP Super Cache, WP Rocket, or WP Offload Lite to make use of Amazon S3 and CloudFront. (Amazon CloudFront is another AWS product that’s great for storing images on fast servers.)


The Best Way to Sell Your Digital Files

The best way to sell your digital products online is with WordPress and Easy Digital Downloads.

WordPress + Easy Digital Downloads Logos

Why WordPress?

Because WordPress is powerful, future proof, and affordable.

Powerful – WordPress runs more than 40% of websites on the internet. No other web platform runs even 5%. Businesses and NGOs of all sizes use WordPress websites for every type of use from eCommerce sites, online communities, to news sites.

Future proof – WordPress has the world’s largest ecosystem of themes (templates), plugins, and professional service providers. Nothing on the web is completely future proof. But WordPress is as safe a bet as possible. The large ecosystem ensures that no matter what you need your website to do in the future, WordPress can handle it.

Affordable – WordPress is an open-source website builder. That means it’s free and you can do whatever you want with it. There are no license fees. Get started with little or no overhead costs.

Learn to customize and code it yourself, hire freelance developers, or purchase plugins to do just about anything you can imagine.

Don’t have a WordPress site yet? You just need good web hosting. Many WordPress hosts install WordPress for you or make it as simple as one click.

Why EDD?

Because EDD is built for digital creators like you! Unlike other solutions, EDD is purpose-built for selling digital products.

  • 🤮 Some marketplaces, including Etsy, have a maximum file size of 20 megabytes. If your files are larger it can be a complex hassle to sell your files.
  • 💸 Marketplaces charge high fees. The more you make the more they take.
  • 😖 Your products are surrounded by competitors on a noisy website. You have little/no control over the shopping experience when selling on many marketplaces.
  • 📦 Other solutions like WooCommerce are great for selling physical products, but can be needlessly hard to set up with shipping, logistics, and inventory tools. You don’t need all that for digital products!
  • 😵‍💫 Selling digital products is an after-thought with many SaaS solutions, including Shopify. You need to add extensions and there’s no Amazon S3 storage option.

With EDD you can start free forever or grab an EDD Pass to add more features. Add features right when you get started or as your business grows. You get to decide.

When you install the EDD plugin on your WordPress site you instantly have a full featured eCommerce store.

Advanced eCommerce Features

  • Sell an unlimited number of products with no per-product listing fees
  • Work with any WordPress theme (or choose from our suggestions)
  • Accept credit cards with Stripe and/or PayPal or use one of our many payment gateways
  • Have full white-label control over your branding and customer experience
  • Create coupons and discount codes
  • Protected product files, only paying customers will have access to digital downloads
  • View and organize customers (basic CRM)
  • Sales reporting
  • Sell subscriptions with Recurring Payments
  • Sell software with license activation codes, upgrades, and renewals with Software Licensing
  • Manage product reviews
  • Send professional invoices
  • + More

EDD is trusted by more than 50,000 businesses. We use it every day too. EDD runs the EDD website (whoa, meta).

0⃣1⃣0⃣1⃣ EDD is made for digital creators like you.


Conclusion

Great work. You’ve learned how to make your store run faster with our WordPress Amazon S3 plugin! This can help you make happier customers and build passive income with a digital business.

We have a lot more resources for digital creators like you and I. What do you want to learn about next⁉

Be sure to subscribe to our newsletter or follow us on Facebook and Twitter to get our latest resources for digital creators.

The post How To Make Your Store Faster with Our WordPress Amazon S3 Plugin first appeared on Easy Digital Downloads.

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28+ Best WordPress Plugins to Grow Your Website https://easydigitaldownloads.com/blog/best-wordpress-plugins-to-grow-your-website/ Thu, 09 Jun 2022 17:38:49 +0000 https://easydigitaldownloads.com/?p=1767334 A good plugin can do amazing things for your online business. Here are our picks for the best WordPress plugins. Check 'em out!

The post 28+ Best WordPress Plugins to Grow Your Website first appeared on Easy Digital Downloads.

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Finding the best WordPress plugins to grow your website can feel overwhelming. With over 60,000 plugins in the WordPress repository alone, you could spend countless hours browsing and experimenting with various options.

In my 12+ years of WordPress experience, I’ve learned it’s much better to narrow your focus to concentrate on key areas.

Choosing the right plugins isn’t just about adding features. It’s about strategically selecting tools that work together to expand your reach, engage visitors, and boost conversions.

To help save you time in your research, I’ve rounded up a comprehensive list of the most reliable, popular, and overall best WordPress plugins to help grow your website.

Pro Tip: You can check the support forum for any free WordPress plugin by clicking on the View Support Forum button on the lower right side of the plugin page. Look around at recent posts to see how responsive the developers are and how happy the users are.

Screenshot: Wordpress.org Plugin Directory - Support Forum Button

🔎 In this article, I’ll cover:

Finding the Best WordPress Plugins

WordPress plugins serve as building blocks that enhance and extend the functionality of your site, allowing you to add features and capabilities without needing to write any code.

Different types of plugins contribute to growth in various ways.

Performance plugins make your site faster, leading to happier visitors (and better search engine rankings). SEO plugins help you optimize your content to attract more organic traffic. Lead generation plugins help you capture email addresses and convert visitors into customers. And that’s just scratching the surface.

The key to finding the best WordPress plugins is selecting ones that complement each other while addressing your specific website growth goals.

Whether you’re looking to boost your SEO, increase conversions, or improve your website’s security, I’ll show you exactly which plugins are worth your time and investment.

These aren’t just random recommendations, either. I compiled this list of best WordPress plugins based on a handful of important factors, including:

  • Ease of use
  • Features and integrations
  • Security, support, and updates
  • Active installations and ratings/reviews

28+ Best WordPress Plugins for Growth

Now let’s explore some of the top tools to improve your website. In no particular order, below are the best WordPress plugins to grow your website.

1. MonsterInsights

The MonsterInsights WordPress plugin website.

MonsterInsights makes it incredibly easy to connect your WordPress site with Google Analytics and GA4. This allows you to track your website traffic, see where your visitors are coming from, and understand how they interact with your content. It’s like having a superpower that lets you see what’s working and what’s not.

Understanding your audience is crucial for growth. MonsterInsights provides the data you need to make informed decisions about your content strategy, marketing campaigns, and overall website optimization. You can see which pages are most popular, which traffic sources are most effective, and even track conversions to see what’s driving your business goals.

🔑 Key Features

  • 3+ million active WordPress installations
  • Average rating of 4.5/5 stars
  • Real-time stats
  • Universal tracking across devices
  • eCommerce tracking
  • Custom dimensions to track specific events and user interactions
  • Forms tracking
  • Popular posts

Pricing: You can start using MonsterInsights for free. Paid plans start at $99.50 per year and unlock additional features like enhanced eCommerce tracking, customizable dimensions, and form conversions.

2. WPForms

The WPForms plugin website.

Every website needs a reliable form builder. Whether it’s for contact forms, surveys, polls, customer feedback, or even order forms, WPForms makes creating forms in WordPress simple. With over 6 million active installations and a stellar 4.5-star rating in the WordPress repository, it’s a popular choice for a reason.

WPForms is a great option for businesses of all sizes, from solopreneurs to large enterprises. Its user-friendly interface makes it accessible to beginners, while its advanced features cater to more complex needs. It’s an especially good choice for those already using Easy Digital Downloads or other eCommerce plugins and tools because many of them offer direct integrations with WPForms.

🔑 Key Features

  • Drag-and-Drop Builder: Create complex forms with ease using the intuitive drag-and-drop interface.
  • Pre-built Templates: Choose from a library of templates to get a head start, then customize them to match your needs. This saves you time and effort.
  • Mobile-Friendly and Fast: Your forms will look great and load quickly on any device, ensuring a smooth user experience.
  • Integrations: Connects with popular email marketing services and other tools to streamline your workflows.
  • Entry Management: Easily manage and organize your form submissions.

Pricing: WPForms offers a lite version that provides basic form creation and limited entries. Premium licenses are also available, unlocking additional and enhanced features. Plans start at $49.50 per year.

3. All In One SEO

The AIOSEO WordPress plugin website.

Building a website is just the first step. Attracting visitors to your site requires search engine optimization (SEO).

AIOSEO is a powerful WordPress plugin that simplifies SEO. This means making it easier for Google and other search engines to find and understand your content, leading to higher rankings and more organic traffic.

With over 3 million active installations, it’s a trusted choice for website owners and bloggers of all levels, making technical SEO simple, even for non-technical users. From optimizing your titles and meta descriptions to generating XML sitemaps and managing schema markup, AIOSEO has you covered.

🔑 Key Features

  • TruSEO Score & On-Page Analysis to optimize content for specific target keywords
  • Schema Markup to help search engines understand your content better
  • XML Sitemaps for search engines to index and crawl your site
  • Social Media Integration
  • Webmaster Tools Integration
  • Link Assistant

One of my favorite things about AIOSEO is that it’s useful for anyone looking to enhance their SEO, from beginners to experienced users. It’s been my go-to solution on eCommerce sites because it makes managing WordPress SEO efficient and straightforward.

It also covers essential elements that influence Core Web Vitals and other elements that determine your site speed and rankings.

As AIOSEO has expanded its offerings, I’ve seamlessly incorporated and integrated many of them to create a more comprehensive SEO strategy. For instance, I use the keyword tracking feature to automatically monitor my site’s most important keywords.

Pricing: AIOSEO offers a free version with basic features. Paid plans start at $49.60 per year and unlock more advanced functionality, like an advanced SEO analyzer, local SEO, and other SEO modules.

4. OptinMonster

The OptinMonster plugin that can help with eCommerce content marketing.

As one of the best WordPress plugins, OptinMonster is a powerful lead-generation tool designed to help you convert website visitors into subscribers and customers. It offers a variety of opt-in forms, pop-ups, slide-ins, and other conversion optimization tools to grow your email list and boost sales.

With advanced targeting and personalization features, OptinMonster allows you to show the right message to the right people at the right time. This increases your chances of capturing leads and driving conversions.

🔑 Key Features

  • Exit-Intent Popups: Capture leads as visitors are about to leave your site.
  • Targeted Campaigns: Show specific offers and messages to different segments of your audience.
  • A/B Testing: Optimize campaigns by testing different variations to see what performs best.
  • Gamified Opt-in Forms: Make lead generation fun and engaging with interactive elements like spin-to-win wheels and other gamified opt-ins.
  • Seamless Integrations: Connects with popular email marketing services and CRMs to streamline your workflows.

OptinMonster is ideal for businesses that are serious about lead generation and conversion optimization. It’s particularly useful for eCommerce stores looking to grow their email lists, promote special offers, and reduce cart abandonment. From my experience, it’s most effective when paired with other marketing tools and automation.

Pricing: OptinMonster is a premium plugin, with pricing starting at $9 per month.

💡 For more helpful tools, check out the best WordPress plugins for lead generation.

5. Easy Digital Downloads

EDD website, one of the best WordPress plugins to grow online business.

Want to sell your digital creations? Easy Digital Downloads (EDD) transforms your WordPress website into a fully functional eCommerce store, no coding required.

Unlike other eCommerce solutions, EDD is purpose-built for selling digital products (like eBooks, software, graphics, documents—any digital file!). You can also use it to create a digital marketplace and have more control over your revenue.

Trusted by over 50,000 businesses, it gives you complete control over the customer experience, something you often lose with online marketplaces.

As the creators of Easy Digital Downloads, we understand the unique challenges of selling digital products and designed EDD specifically to address those needs. It’s super easy to set up and offers a plethora of features and extensions to give you full control over your online store and the customer experience.

🔑 Key Features

  • Unlimited products: Sell as many digital products as you want, without restrictions.
  • Theme compatibility: Integrates seamlessly with any well-coded WordPress theme, giving you design flexibility.
  • Flexible payment gateways: Accept credit cards via Stripe, PayPal, and other payment gateways (including Apple Pay and Google Pay).
  • Full control: You have complete control over pricing, customer data, and the entire customer journey.
  • Shopping cart and seamless checkout.
  • Built-in marketing tools and integrations.
  • Software licensing and recurring payments.
  • Discount codes and promotions: Run sales and special offers.
  • Customer account management: Allows customers to access their purchase history.
  • Detailed sales reporting: Track your revenue and sales data.

Pricing: EDD has a free version for setting up basic online stores to sell digital products. You can also upgrade to one of the multiple premium passes for additional features like email marketing integration, subscriptions, and product reviews. Paid plans start at $199 per year.

6. SeedProd

The SeedProd website.

SeedProd is a drag-and-drop WordPress builder plugin. You can use it to make beautiful landing pages, coming soon pages, or an entire WordPress theme. All with no frontend coding skills needed!

Unlike some visual builders or page builder plugins, SeedProd is fast and won’t slow down your site.

It’s great for business owners because the visual building tools allow total control over the user experience. Get great results in minutes or hours, instead of taking weeks or months when with a web developer. Plus you can re-use elements and define presets for colors, fonts, styles, and blocks.

  • SeedProd offers pre-built templates.
  • Seamless integration and compatibility with Gutenberg block editor, with dedicated blocks for Easy Digital Downloads, WooCommerce, and more.
  • It integrates with popular email marketing and CRM platforms.
  • Get the Basic or Plus version for custom landing pages, maintenance pages, coming soon pages, etc.
  • To get the full Theme Builder opt for the Pro or Elite plan

Alternatives: other popular page builders include Elementor, Divi, and Beaver Builder. Not all of them offer the same capabilities to build a full custom theme.

To learn more, check out our guide on the best WordPress plugins for page builders.

7. WP Mail SMTP 

The WP Mail SMTP website, one of the best WordPress plugins to grow email marketing success through deliverability.

You may be sending emails to spam, junk folders, or not even getting them sent out at all…without even realizing it! 😱

When you have a form builder or ecommerce plugin you’ll be sending thank you emails, confirmation emails, and the like. WordPress uses the default PHP mail function to send emails. Too often web hosts don’t have their servers properly set up for this, or even block PHP mail because hackers abuse it.

It’s better to use SMTP to ensure the emails get through. You don’t need to worry about any of the techy stuff. Just install the WP Mail SMTP plugin. You’ll be good to go.

SMTP (Simple Mail Transfer Protocol) – An established communication system for sending emails. PHP mail sends from a web server. SMTP email sends from an email server. It’s more reliable.

Here’s an article explaining how to fix common email issues. It’s a bit involved.

You might just want to go with the Elite version of WP Mail SMTP because you get white glove setup. An email pro will simply install and configure everything for you so email just works. You’ll also have access to priority support if anything happens in the future.

8. WP Super Cache

Screenshot and logo: WP Super Cache

If your website is slow, you have many problems:

  • Google may penalize you and rank you lower in search results.
  • Site visitors may be annoyed, you lose trust, they don’t perceive your brand as high quality.
  • Visitors may get frustrated and leave.

WordPress can sometimes be slow, as all CMS websites can be. Each page is being dynamically loaded. You fix this with caching.

WP Super Cache is a popular caching plugin that helps speed up your WordPress website. It creates static HTML files of your dynamic WordPress pages, significantly reducing page load times and improving overall website performance.

A faster website leads to a better user experience, lower bounce rates, and improved search engine rankings. WP Super Cache is a great option for anyone looking to boost their site’s speed.

🔑 Key Features

  • Static HTML caching: Serves static files to reduce server load.
  • CDN support: Integrates with content delivery networks for even faster loading times.
  • Caching for mobile devices: Optimizes performance for mobile users.
  • Preloading cache: Keeps your cache fresh and up-to-date.
  • Easy setup and configuration: Even beginners can use it.
  • Over 2 million active installations.
  • Average rating of 4.3 out of 5 stars.

Alternatives: Other great options for caching and speed are W3 Total Cache and WP Rocket.

Pro Tip: Many WordPress web hosting providers will already be using one of these or their own caching solution. Check with your hosting support team before using one of these.

9. Sucuri

Screenshot and logo: Sucuri

Sucuri is the best WordPress security plugin. They provide a powerful web application firewall. If you run an online business you should be securing your site.

Sucuri will protect your site from malware, DDoS attacks, XSS attacks, brute force login attacks, comment attacks, and whatever new-fangled things come along. They also offer a CDN option.

Pro Tip: 🔐 While you’re thinking about security. Consider trying the WP Activity Log plugin. It lets you know what has happened on your website. Track logins, content changes, and setting changes so that you can do security checks or know how something went wrong.

AlternativeWordfence is another popular alternative for WordPress security.

10. Duplicator

Duplicator, one of the best WordPress plugins to grow a website without losing backup files or wasting storage.

The more you grow your WordPress website, the more important backing it up becomes. You don’t want to take up unnecessary storage or risk losing everything you’ve worked so hard on in the event of a disaster. Even if your web host is backing up your website you might want to also have your own plan.

Duplicator is a popular WordPress plugin for website backups, migrations, and cloning. It simplifies the process of moving your website from one server to another, creating backups for safekeeping, or setting up staging sites for development and testing.

Duplicator is essential for any WordPress website owner, especially eCommerce businesses. Its ability to create reliable backups and simplify migrations makes it invaluable for website maintenance, security, and peace of mind. Regular backups are crucial for any online store, and Duplicator makes this process simple and efficient.

🔑 Key Features

  • Simple Backups: Create complete backups of your WordPress website, including files and database, with just a few clicks.
  • Easy Migrations: Move your website to a new domain or hosting provider with minimal downtime.
  • Cloning: Duplicate your website to create staging sites for testing or development.
  • Scheduled Backups: Set up automated backups to ensure your website is always protected.

Pricing: Duplicator offers a free version with core backup and migration features. Premium plans unlock additional functionality, such as cloud storage backups, larger website migrations, scheduled backups, and more.

Alternative: UpdraftPlus is another trusted alternative.

11. PushEngage

The PushEngage website for sending eCommerce push notifications.

PushEngage is one of the best WordPress plugins for creating, scheduling, and sending push notifications. It also works on non-WordPress sites.

Send notifications to website visitors when you publish a new blog post, your product goes on sale, or when they abandon their cart.

Target and segment the notifications by the visitors behavior (actions), the date, the location, their browser or device, and more.

Check out the WordPress plugin or get started.

12. Shared Counts

Screenshot and logo: Shared Counts

Shared Counts is the best way to do social sharing buttons on your WordPress site.

It shows a count of all the shares that have happened either on each social media network, or a total count. This builds trust with site visitors and potential customers (social proof).

Social Proof: A way of describing the social ‘phenomenon’ where people are influenced when they see other people are purchasing the product (and happy with it).

There are many paid options for this type of feature, but we think Social Counts is the best in terms of quality code and site speed/performance.

🤝 ⬇ While you’re thinking about social media, be sure to check out Smash Balloon.

13. Smash Balloon

The Smash Balloon plugin website.

Smash Balloon is the best plugin for sharing social media feeds on your website. 1.7+ million websites trust them. Getting social media feeds on your site requires a lot of APIs to work. Their team is on top of all that and also provides great technical support.

Their plugins are reliable, require no technical knowledge, and are mobile-friendly. See how easy it can be! They have 5 separate plugins or you can get them all in one all access bundle.

  • Facebook Feed Pro
  • Instagram Feed Pro
  • Twitter Feed Pro
  • YouTube Feed Pro
  • Social Wall

There are limited free versions of Smash Balloon for social sharing (Twitter, YouTube, Social Photos and Social Posts) on the WordPress.org Plugin Directory.

14. RafflePress 

Screenshot and logo: RafflePress

One fun way to get a bunch of visitors, email subscribers, or social media followers is to offer a giveaway. People love prizes, games, and free stuff.

RafflePress is the best and easiest way to do this on your WordPress site. You can create a giveaway campaign with their drag and drop builder. Save time by using one of their templates.

RafflePress gives people an incentive to visit your site, provide their contact information, and even share your site with others. Go viral!

There is a free version called RafflePress lite. If you want more powerful features like email verification, notifications, entry export or giveaway landing page, then choose a RafflePress Pro, Growth, or Ultimate plan.

15. WPCode

The Best WordPress code snippets plugin.

Next on our list of the best WordPress plugins to help grow your site is WPCode (formerly Insert Headers and Footers).

This plugin offers a straightforward way to add custom code snippets to your WordPress website. Whether you need to add tracking scripts, custom CSS, or other code snippets to the header, footer, or body of your site, WPCode provides a user-friendly interface for managing it all.

It allows you to easily integrate live chat widgets, support beacons, and other tools that can enhance the customer experience. WPCode now also offers additional and enhanced features and functionalities to assist with other code-related tasks.

From my experience using WPCode, I’ve found it to be an excellent way to manage code snippets, without having to directly edit theme files or worry about losing customizations when changing WordPress themes.

🔑 Key Features

  • Easy Code Insertion: Add custom code snippets to your website’s header, footer, or body without editing theme files directly.
  • Code Management: Organize and manage your code snippets in a central location. This makes it easy to keep track of your customizations and update them as needed.
  • Conditional Logic: Control where and when your code snippets are executed using conditional logic. This allows you to target specific pages, posts, or user roles.
  • Performance Optimization: WPCode includes features to optimize code delivery and minimize its impact on website performance.

Pricing: WPCode offers a free version with basic features. Paid plans are also available, offering advanced features and functionality.

16. SearchWP

The SearchWP WordPress plugin website

SearchWP is one of the best WordPress plugins for adding advanced search functionality to your site. WordPress’ default search only searches through your main page and post content.

SearchWP goes big by indexing everything including text, PDF documents, tags and categories (aka custom taxonomies), custom post types, and even WooCommerce products.

  • Control search relevance settings with a visual interface
  • Access reports on what people are searching to improve content discoverability
  • Use the free SearchWP AJAX plugin to get search results as you type, without page reload, like on Google search bars

Best of all it integrates with all major WordPress plugins including Easy Digital Downloads, WooCommerce, Advanced Custom Fields (ACF), Toolset, BigCommerce, bbPress, and many more.

17. MemberPress

Screenshot and logo: MemberPress

MemberPress is the ‘all in one’ membership plugin for WordPress. If you are selling content as your product, you’ll likely want to use this. What do we mean by content-as-product?

  • Online courses (LMS)
  • Subscriber-only content
  • Member restricted content
  • Content behind a paywall
  • Drip content (released over a timed schedule)

LMS (Learning Management System) – a web-based system for creating, storing and presenting educational content.

MemberPress has features to make content faster; a course builder, pricing page templates, quizzes, and tools for content protection (from non-paying visitors). It integrates with all popular email marketing platforms to stay in touch with customers and potential customers.

Explore more of the best WordPress plugins for membership sites to learn about alternatives.

18. Uncanny Automator

Screenshot and logo: Uncanny Automator

Smart entrepreneurs and business owners are always looking for ways to automate routine tasks to save time and money. You’ll be amazed how many ways there are to do this.

Check out Uncanny Automator. Choose from 150 platforms and 400 triggers and actions to automate (and remove human error) from routine tasks. You can also connect two WordPress sites and have them ‘talk’ to each other. All without writing code.

WPBeginner describes it as; “Zappier, but for WordPress”.

There is a free version of Uncanny Automator plugin on WordPress.org with basic automation options.

Check out the Easy Digital Download + Uncanny Automator recipes.

19. AffiliateWP

Screenshot and logo: AffiliateWP

Setting up an affiliate marketing program is a proven way to increase traffic and sales on your website. AffiliateWP makes it easy to set up your own program. This makes your program customizable and lets you control overhead costs.

In affiliate marketing, you recruit happy customers, bloggers, and like-minded content creators to share about your products on their blogs, websites, and social media. If, and only if, they refer a paying customer, you pay them a commission. Learn more about how it works.

AffiliateWP provides simple tools for each step:

  • Recruiting affiliates
  • Approving or rejecting affiliate applications
  • Monitoring reports
  • Providing self-serve resources for your affiliates, and
  • Paying affiliate commissions (there’s no better way to pay than their Payouts Service)

AlternativeEasy Affiliate is another established and trustworthy affiliate program plugin.

Check out our guide on the best WordPress plugins for affiliate marketing to explore alternatives.

20. WP Simple Pay 

The WP Simple Pay plugin website.

Need to accept payments on your website? WP Simple Pay is an alternative to Easy Digital Downloads, WooCommerce, or MemberPress. It’s for sites where you don’t need a full online store or shopping cart, just simple payment forms.

Easily collect payments for services, single products, or donations. Any business owner can use it without any knowledge of code.

  • WP Simple Pay is the best eCommerce plugin for simple payments with Stripe
  • Add other non credit card payments like Apple Pay, Google Pay, ACH debit and Buy Now, Pay Later with Klarna and Afterpay/Clearpay
  • It works with 135+ currencies, and alternative payment methods including Alipay, iDeal, giropay, SEPA, Bancontact, Przelewy24, and FPX.
  • Set up subscriptions, installment plans, or even free trials

Some of these features require a Pro or Elite license. Get started for free or learn more about the pro plans.

21. WooCommerce

Screenshot and logo: WooCommerce

You can’t have a list of the best WordPress plugins without including the most popular WordPress eCommerce plugin. WooCommerce is best suited for businesses selling primarily physical products. Its robust features for managing inventory and shipping make it a powerful platform for traditional eCommerce.

For simpler selling sites that don’t need a full store or shopping cart, consider WP Simple Pay. Easy Digital Downloads is typically a better option for selling software, digital marketplaces, or mostly-digital stores.

WooCommerce provides everything you need to manage your inventory, process orders, and handle shipping. A vast ecosystem of extensions and plugins adds functionality for everything from subscriptions to marketing.

Another massive benefit is the large and active community of users and developers, providing ample support and resources.

🔑 Key Features

  • Product management: Easily add and manage your products.
  • Inventory tracking: Keep track of your stock levels.
  • Shipping options: Configure various shipping methods.
  • Payment gateway integrations: Supports a wide range of payment processors.
  • Order management: Process and fulfill orders efficiently.
  • Extensive customization options: Tailor your store to your specific needs.

Pricing: WooCommerce is free. Some of the extensions, add-ons, and premium themes that you use to add and enhance your store do have a cost.

22. TrustPulse

The TrustPulse WordPress plugin website.

You worked hard to build your website and constantly keep working hard to attract visitors with great content. But the majority of them leave your website without taking any action.😭

One way to get them to make a purchase or sign up for your email list is FOMO (fear of missing out).

TrustPulse is a stand-alone solution for adding FOMO notification banners to your website. These notifications automatically display and tell your visitors that others just took action.  Visitors will see when others make purchases and want to get in on it.

23. ThirstyAffiliates

Screenshot and logo: ThirstyAffiliates

ThirstyAffiliates is a link shortener, cloaker, and manager. It’s one of the best WordPress plugins to use for affiliate marketing, and with good reason.

We use it at Easy Digital Downloads because it offers a wide range of features that help save us so much time and energy in affiliate-related tasks. For instance, it can:

  • Make links that are short and easy to read.
  • Create links that are easy to remember.
  • Cloak links so they don’t have referral numbers or information in them.
  • Automatically replace keywords on your website with affiliate links (this saves a lot of time!).

AlternativePretty Links is a well-established plugin for short links and affiliate links.

24. Sugar Calendar 

Screenshot and logo: SugarCalendar

Sugar Calendar is the best calendar plugin for WordPress. The code is rock solid, lightweight, and won’t slow down your site.

  • Sync Google Calendar feeds with calendars on your website
  • Display calendars in widgets or on pages with shortcodes, format the display settings for any country, region, or time zone
  • Upgrade to Professional or Ultimate to:
    • Sell tickets to events with Stripe or WooCommerce Checkout
    • Create recurring events with complex or irregular rules with Advanced Recurring

AlternativeThe Events Calendar is a popular free alternative with many paid extensions.

25. WPML

Screenshot and logo: WPML

WPML (WordPress Multilingual) is the best plugin for WordPress to handle translations or localization. WordPress doesn’t have the best support for multiple languages by itself.

  • WPML supports 40 languages, and you can add your own or your own variations (for example Canadian French in addition to, or instead of, French)
  • It provides an interface for managing translations:
    • Provide special access to internal team members to perform translations on a post-by-post basis, or
    • Use on of their many partner organizations to get translations made as a service

WPML allows you to improve your search engine visibility all over the world.

Alternatives: You may want to check out two similar plugins; TranslatePress and Polylang 

26. PublishPress

Screenshot and logo: PublishPress

PublishePress makes a suite of plugins for managing the editorial and publishing process. If you create a lot of content as a news site, online magazine, or even a unique comic book or short story website these tools can help you succeed.

  • Manage edits, approvals, and workflows with their Revisions and Checklists plugins
  • Get detailed permissions controls for team members with Capabilities and Permissions
  • Plan, organize, and schedule content with core PublishPress plugin
  • You can even serialize a novel or group content pieces into ongoing series with the Series plugin

There are feature-limited free versions of many of their plugins on the WordPress.org directory.

27. Antispam Bee (Free)

Screenshot and logo: Antispam Bee

Antispam Bee is a great plugin for blocking junk and spam comments on your WordPress blog. Spam comments look bad and can even be a security risk.

Turn on Antispam Bee and you won’t have to worry. It will block unwanted comments automatically with a variety of parameters: timing of the comment, language, region, or a previous commenters marked as spam.

It also offers a visual report on your WordPress Dashboard.

AlternativeAkismet is a popular anti-spam tool that can be used instead of, or alongside, Antispam Bee.

28. Heroic Knowledge Base

The Heroic KB WordPress knowledge base plugin website.

In the digital-first, fast-paced environment of today, I believe that some of the best WordPress plugins you can invest in are those that help customers help themselves.

A well-crafted knowledge base can be a powerful growth engine for your website. By empowering customers to find solutions to their own problems, you improve their experience, reduce support costs, and free up your team to focus on other growth initiatives.

Heroic KB is a WordPress knowledge base plugin from HeroThemes. It makes it easy to build a robust and user-friendly knowledge base directly on your WordPress site.

With features like powerful search, easy content management, and seamless WordPress integration, Heroic Knowledge Base helps you create a valuable resource for your customers. This not only improves customer satisfaction but also boosts your SEO, as search engines love helpful content. And by reducing support inquiries, you free up time and resources to invest in other growth strategies.

For a truly comprehensive support solution, consider pairing Heroic Knowledge Base with Heroic Inbox, a powerful help desk plugin that streamlines all your customer communications. Together, these tools provide a complete platform for delivering exceptional customer service and driving sustainable growth.

Pricing: You can purchase these extensions individually or as a bundle.

Best WordPress Plugins: Runner-Ups

In addition to the best WordPress plugins covered in the above list, I also recommend these tools for digital creators and sellers.

Constant Contact – We recommend Constant Contact for your email marketing platform. It’s an established and trustworthy company that still innovates. It’s both powerful and easy to use. It integrates with most of the best WordPress plugins included in this list, including Easy Digital Downloads, WPForms, and WooCommerce. 

LiveChat – This is a fantastic solution for adding chat to your business or ecommerce website. It’s easy to add and won’t slow down your website. LiveChat integrates with most popular CRM and email marketing tools. They also have a mobile app to do real-time support on the go!

Envira Gallery – The gold standard in WordPress for making attractive photo galleries. There is a limited lite (free) version as well.

EWWW – If you want your site to run fast, the best WordPress plugins to look for are those that help optimize content and processes. The EWWW Image Optimizer (Easy IO) helps you achieve this by serving your images from a fast CDN server and offering optional tools for compressing your images. It also has lazy loading, where images are only loaded when needed as a visitor scrolls down the page.

Missed Scheduled Posts – Have you ever scheduled a WordPress post only to have it not publish at the planned time? Frustrating. The team at WPBeginner (the largest and best free WordPress tutorials and resources site) have solved this issue once and for all!

FunnelKit – A powerful marketing automation and CRM solution for WordPress. It’s built by the WooFunnels team who know a lot about lead generation and converting site visitors into customers. You can organize customers, build relationships with them, send automated campaigns, and manage cart abandonment.

Use the Best WordPress Plugins on Your Site

There you have it! You’ve skipped sifting through the giant piles of available plugins and learned about the best WordPress plugins for digital creators. Hopefully, these plugins can help you improve your site and grow your business. Best of luck out there!

If you sell digital products and want to unlock access to a wide range of premium add-ons, grab an EDD pass today.

We have a lot more resources for digital creators. If you’re starting an online business, check out our list of the best WordPress plugins for eCommerce sites!

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

The post 28+ Best WordPress Plugins to Grow Your Website first appeared on Easy Digital Downloads.

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5 Proven Shopify Alternatives for Smart Digital Sellers https://easydigitaldownloads.com/blog/proven-shopify-alternatives-for-smart-digital-sellers/ https://easydigitaldownloads.com/blog/proven-shopify-alternatives-for-smart-digital-sellers/#comments Fri, 03 Jun 2022 13:07:00 +0000 https://easydigitaldownloads.com/?p=1766322 Are you a digital seller looking Shopify alternatives? Shopify is powerful, but not primarily made for digital products. Here are 5 WordPress alternatives.

The post 5 Proven Shopify Alternatives for Smart Digital Sellers first appeared on Easy Digital Downloads.

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Are you a digital seller looking for alternatives to Shopify? You’ve come to the right place!

Shopify is powerful and popular. But it’s also expensive and not designed for selling digital products. In this article we’ll look at 5 proven alternatives for selling digital products.

Let’s shop around together! Feel free to skip ahead, here’s what we’ll cover:


Pros and Cons of Shopify

🟢 Shopify Pros🔴 Shopify Cons
Easy to set up for beginnersHas no free version (just 14-day free trial)
Care-free operation with included hosting and unlimited bandwidthHefty monthly pricing fees
100+ extensions (free and paid)Limited customization options
You have to pay extra transaction fees if you don’t use their payment system (Shopify Payments) for credit card processing
Not designed, primarily, with digital products in mind (requires extensions)

The Smart Alternative: WordPress

WordPress Logo

WordPress is a free open-source alternative to closed platforms like Shopify (or Wix or SquareSpace). You own your data and have full control over everything. Overhead expenses are reduced with the many plugins with a free plan available.

Smart entrepreneurs know an open platform that they fully own and control has many advantages for building a successful business, even if it might come with a steeper learning curve.

Why WordPress?

  • It’s huge and trusted – It’s the largest website builder platform by far. WordPress powers more than 40% of the entire internet. No other platform has reached 5%. It’s tested and maintained by the largest number of paid and volunteer contributors of any platform.
  • Flexible and future proof – WordPress has the largest ecosystem of plugins, themes and service providers. You can be sure it can adapt to any future need your business has. You never know where you’ll be in a few years, but WordPress is flexible enough to be ready for anything.
  • Full control, customization and options – Customize everything. You can choose from several eCommerce plugins to start selling online. You can also choose from many free and paid themes to completely customize your website’s appearance.

When you build on WordPress you are taking control of your future.

Shopify has:
• 100+ extensions (free and paid)
• 70+ themes (mostly paid, a few free)
WordPress has
• 59,000+ plugins (extensions, free and paid)
• 9,600+ themes (free and paid)
• These are just the ones listed on the public plugin and theme directory, there are even more paid-only (premium) themes and plugins

🤷🏽 Don’t have a WordPress site yet? All you need is a domain name and web host.

Pro Tips:

1: No matter which eCommerce solution you choose, you’ll have to pay for a custom domain name / URL (example: yoursite.com). Many web hosts provide domain name options.

2: You’ll need an SSL Certificate to keep your site secure. Shopify includes this. Most WordPress website hosts also include this now-a-days, but be sure to check!


5 Proven eCommerce Platforms for Digital Sellers

WordPress has many established eCommerce plugins that allow you to sell online. One advantage of these many plugin options is you can choose just the eCommerce features you need.

A full eCommerce store and shopping cart could be overkill, more than you need. It depends on how big or complex your sales needs are.

🔑 When you build an eCommerce store on WordPress you can choose a solution designed for digital products.

5⃣ Here are the 5 best shopify alternatives for WordPress sites. Each eCommerce solution uniquely handles your needs depending on your use case.

  1. Easy Digital Downloads
  2. WP Simple Pay
  3. WP Forms
  4. MemberPress
  5. WooCommerce

1: Easy Digital Downloads

Easy Digital Downloads Logo Banner

🏗 Designed for selling any digital product in large or small stores
✅ Has a free version

🟢 Best For🔴 Not Ideal For
Selling digital productsPhysical products (but it can be done with our Simple Shipping extension, ideally for stores selling mostly digital products, but a few physical ones)
Stores with lots of digital products (unlimited)
Selling software or any product with licensing
Shopping cart (or flexible checkout and buy now buttons)
Browsing, filtering, sorting lots of products

Easy Digital Downloads (EDD) is the best plugin for building a digital eCommerce business. Sell unlimited products. Unlike Shopify, EDD is purpose-built from the ground up for selling digital products (aka downloadable products, downloads, or virtual products).

Sell eBooks, documents, graphic templates, software or any digital file with ease. EDD protects your files from unauthorized downloads by non-customers. The EDD plugin gives you a complete eCommerce site with just a few clicks. In the past this kind of functionality required code skills or a web designer and developer. Not now!

Get advanced features including:

  • Email notifications for new purchases and more
  • Customer support from a dedicated full-time team
  • Customer management (basic CRM)
  • Works with any theme (also check out our free themes)
  • Real-time sales reporting
  • Marketing features:
    • Email marketing integration
    • Discount codes
    • Product reviews
  • Software licensing
  • Recurring payments (subscriptions)
  • Amazon S3 or DropBox integration for file storage
  • A full REST API for data retrieval

Simply install EDD and you’ll have a powerful online store without any coding.


2: WP Simple Pay

WP Simple Pay Logo - an Easy Digital Downloads alternative

🏗 For selling a few products/services with buy now buttons or payment forms
✅ Has a free/lite version

🟢 Best For🔴 Not Ideal For
One product/service, or donationsLarge stores
Simple eCommerce without a cartShopping cart (no cart options)
Stripe payment processorBrowsing, filtering, sorting lots of products
More currency/payment options than WPFormsSelling physical products (soap, t-shirts, etc), because there are no shipping/inventory tools
Software or products with licensing

WP Simple Pay makes it easy to accept one-time and recurring payments on your site without coding. It’s a good option if you’re selling one -or a few- services or products. It’s also a great way to accept donations.

It’s great for small business owners since it offers ease of use and is faster than setting up a full eCommerce site with a shopping cart and system for organizing and browsing products.

Use prebuilt payment form templates or build your own customizable payment form/s with their powerful drag and drop form builder. WPForms works with more than 135 currencies. You can use payment gateways like iDeal, SEPA Direct Debit, Alipay, giropay, Bancontact, and Przelewy24.

There is a free version of WP Simple Pay, but you’ll likely want the Pro version to allow on-site payments (instead of redirects) and recurring payments (subscriptions). The pro version also adds buy now, pay later options with Klarna and Afterpay/Clearpay.


3: WP Forms

WPForms Logo - an Easy Digital Downloads alternative

🏗 Designed for selling a few products/services with simple order forms
✅ Has a free/lite version (online payments requires Pro version)

🟢 Best For🔴 Not Ideal For
Making order forms for selling a few itemsLarge stores
Websites that need forms for other usesShopping cart (no cart options)
Browsing, filtering, sorting lots of products
Selling software (WordPress themes, plugins, desktop apps, video games)

Just about every website needs a form builder. Whether it’s for your contact page, surveys, newsletter signups or a registration form, WPForms has you covered. WPForms really is that rare mix of easy to use and powerful. We use it here at EDD!

WPForms also allows you to make order forms and take payments. This is a good option if you are just selling a few products and don’t need a full store with a shopping cart.

One thing that sets WPForms apart is their huge library of prebuilt templates. These templates make things fast, simply choose the one that is close to what you need and quickly customize it.

For order forms and payments, you’ll need more than their basic plan. Grab a Pro plan and easily accept credit card payments with Stripe, Paypal, or even Square. Authorize.net is available with the Elite plan.


4: MemberPress

Memberpress Logo - an Easy Digital Downloads alternative

🏗 For selling course, memberships, or placing content behind a ‘pay wall’
❌ No free/lite version, but has 14-day money back guarantee

🟢 Best For🔴 Not Ideal For
Online coursesLarge stores
Membership sitesShopping cart (no cart options)
Subscriber-only content (drip content)Browsing, filtering, sorting lots of products
Software
Physical products

MemberPress is the “all in one” membership solution for WordPress. Use it to sell online courses or content that is only for paying subscribers.

They have course building tools and options for making quizzes or selling podcast memberships. If your content is your digital product, MemberPress is a good option.


WooCommerce

WooCommerce Logo - an Easy Digital Downloads alternative

🏗 For selling physical goods
✅ Has a free version

🟢 Best For🔴 Not Ideal For
Selling physical products (includes shipping, logistics, and inventory tools)Digital products (but it can do this)
Stores with lots of productsSoftware or licensing (requires addon/s, we suggest using EDD + Software Licensing)
Browsing, filtering, sorting products
Shopping cart (flexible checkout and buy now buttons)

WooCommerce is one of the most popular and best eCommerce platforms with more than one million active sites. There are far more WooCommerce sites than Shopify sites.

It’s not designed first and foremost for selling digital products, but if you are selling mostly physical goods and some digital products, it’s worth considering.

If you are only selling digital products, you’ll have an easier time getting started with Easy Digital Downloads because you won’t have to mess with shipping, logistics, and inventory management settings.

WooCommerce has a huge Extensions Store (app store) with hundreds of free and paid options. You can add functionality like subscriptions, bookings, or dropshipping.

Managed Hosting

The key to building a successful online business with WooCommerce is having a good web host. If you use cheap web hosting your site may not be ready for even a modest spike in traffic (which is what you want!). We recommend using a managed web host.

We suggest BlueHost Managed WooCommerce hosting. They make it user friendly to set up a storefront by pre-installing WooCommerce and providing email marketing, analytics, and customer support.


Other Shopify Competitors

There are many other eCommerce solutions available. Similar ‘hosted’, ‘headless’ or store builder solutions include Bigcommerce, Big Cartel, Magento (free and paid plans), Prestashop, Sellfy, Shift4Shop (formerly 3dCart), Volusion, Wix, and Weebly.

It can be overwhelming. With this article we tried to avoid choice paralysis and focus on what we know best (WordPress).

We recommend setting up a WordPress website and selecting one of the 5 eCommerce website plugins mentioned in this article. Each provides you:

  • Full control
  • Affordability (most have a free option)
  • Power and flexibility
  • Great customer support

Get Started Now

After you’ve installed Easy Digital Downloads you’ll have a new menu item called Downloads on the backend of your website. Look for it on your WordPress dashboard on the left side.

🔍 Learn more about using and installing plugins here

Screenshot: new Downloads menu item

We call digital products ‘Downloads’ in EDD.

First, hover over Downloads and click Add New.

In this example we’ll upload a font to sell.

Next, enter the name of your font. Give it a description and possibly a bullet list of specifications (like variations, weights, style, etc. in our example).

Screenshot: Sell fonts online with EDD - Add title and description

After that, give your Download (font) a price under Download Prices.

Screenshot: Sell fonts online with EDD - Add price

Next, we need to configure the Download File. This is the font file/s that the customer will get after purchase. Your customers get an auto-expiring link on their purchase confirmation page and confirmation email. This helps prevent piracy.

  • Under File Name type in a phrase that describes the product. We suggest, for our example, typing something like “My Font’, or ‘Download Now’. This word or phrase will be a clickable link on the confirmation page and email.
  • Under File URL click Upload a File and upload your font file. We recommend selling your files as ZIP files in most circumstances.
Screenshot: Sell fonts online with EDD - Configure download files

Product / Download Image

Last, you need to add an attractive Download Image. This is super important.

This is what the customer sees while they are shopping. Make sure it looks good.

🔍 Check out our guide for making product images (with free templates!)

Once you have a JPEG or PNG image ready, go under Download Image and click Set Download Image.

Screenshot: Sell fonts online with EDD - Add download image

After that, it’s ready to display. Great work! That was easy! Click Publish.

Here’s how it looks on the frontend. In our example we are using the free Astra theme. Your site’s look and style will vary depending on which WordPress theme you have.

Payment Methods

Last, you need to set up a way to get paid.

We recommend using Stripe. It’s easy to use and has advanced features. With Stripe you also can set up Apple Pay or Google Pay buttons. If Stripe is not available in your country, or you need other currencies, PayPal or one of our other gateways are good options.

Learn more and get started:

What the Customer Sees

When a customer makes a purchase they’ll be taken to a purchase confirmation page. It has a download link:

Screenshot: Purchase confirmation page

They also get a purchase confirmation email that looks like this:

Screenshot: Purchase confirmation email

The preset text for this email works well, or you can customize this email under Downloads > Settings > Emails > Purchase Receipts.

The ‘My Download’ link that you set up above is what the customer uses to grab their new font. The link provided expires after 24 hours.

😲 It’s that easy to get up and selling with EDD!

Tips For Success

  • Measure! – It may not sound exciting, but this tech proverb is true; “what gets measured, gets improved”. Use Google Analytics (for free) to measure your website’s performance. The easiest way to do get that started is MonsterInsights. This plugin gets Google Analytics working on your site, and provides helpful reports right inside your WordPress dashboard.
  • Find a Good Theme – First impressions matter. A good-looking site builds trust with customers which is key to increasing sales. You don’t need to know HTML and CSS to customize your website’s appearance. Check out our suggested themes or learn more about our top theme picks.
  • Use the Marketing Tools You Have – If you have a WordPress site set up you already have a great one…your blog! And don’t forget social media.

Conclusion

Well played! You’ve taken the time to consider some alternatives to Shopify for digital sellers.

If you’re selling digital products, Shopify may not be your best bet. Or it might work fine for your needs. Good job doing your homework! Best of luck no matter which platform you choose.

Either way, we’re rootin’ for you and your startup business. We have lots of resources for digital creators. What do you want to learn about next? Lay your eCommerce plans well!

Be sure to subscribe to our newsletter or follow us on Facebook and Twitter to get our latest resources for digital creators.

The post 5 Proven Shopify Alternatives for Smart Digital Sellers first appeared on Easy Digital Downloads.

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How to Use Beta Testing to Get Happy Successful Customers https://easydigitaldownloads.com/blog/how-to-use-beta-testing-to-get-happy-successful-customers/ Thu, 26 May 2022 13:49:00 +0000 https://easydigitaldownloads.com/?p=1765195 Building WordPress plugins, themes or other software? Use beta testing to improve your product and make customers successful and happy. We'll get you started.

The post How to Use Beta Testing to Get Happy Successful Customers first appeared on Easy Digital Downloads.

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Are you building WordPress plugins, themes or any type of software? Use beta testing to improve your product/s and make sure your customers can be successful and happy.

In this article we’ll show you how to get started with beta testing. We’ll also show you how to easily manage beta releases and software releases with Easy Digital Downloads.

Here’s what we’ll cover. Feel free to skip around!


What is Beta Testing?

Section Header: What Is Beta Testing?

Beta testing is when you release an early or prerelease version of your software product to people for real-world testing and feedback. You also beta test before releasing your new product for the first time.

It’s the last ‘phase’ in software development before releasing new software to the public. Your goals are:

  • Testing – You want to be sure the software works when used by actual users in real environments (not by developers on test machines). You want to be sure you’ve fixed known issues and bugs, and perhaps find new ones if they exist. Send bug reports to your development team (or list them in your code repository).
  • Feedback – You want to collect feedback from real users (people/customers) to make sure the user experience is good. You may even get new ideas for improvements!

Why Should I Do Beta Testing?

Section Header: Why Should I Do Beta Testing?

The beta testing process can save you time, money, and really, prevent the complete collapse of your business.

Building software and using software are two very different things. There are many things you can miss when you are building a software program. You don’t want to find out about problems the day you launch your app on the app store.

You are trying to:

  • Make sure your software actually works (in the real world on devices not under your control)
  • Be sure there are no bugs
  • Ensure customers can solve their problems with it
  • Make sure it’s easy to use and understand (usability)
  • Bonus: you might even get valuable feedback with unexpected ideas for improvements

Save Your Reputation

If you release buggy or hard-to-use software you’re probably going to develop a bad reputation. Smart entrepreneurs know that you can’t grow sales or build a business with a bad reputation.

You don’t want people giving you bad reviews on the Android, ios, macOS, or Windows app stores.

Just as bad, or worse, you don’t want customers, or influencers, talking bad about you on social media or review sites. It’s bad for business, and it takes time to even find, let alone respond to all of it.


How Do I Get Started?

Section Header: How Do I Get Started?

Beta testing is an important part of product management. So you should first make a plan, or test strategy.

When you use Easy Digital Downloads to sell your software with our Software Licensing extension, you can release beta versions of your software to a select group of customers. [Learn More Below]

Develop a Test Strategy

First, let’s get a strategy. How you do this depends on the size of your product development team and software product. There are large articles and entire courses on beta testing and just with developing a test strategy. Here is a very detailed article from Guru99, which is part of a larger thorough course on software testing.

If you are just starting out, or have a small team, or if you are a solo entrepreneur, our article, here, is designed to get you started quickly. Open a Google Doc and work through some of these questions and considerations.

  • How will I announce my beta test?
  • Where and how will I find testers?
  • How will I collect feedback from stakeholders?
  • Will I use any automation or testing tools?
  • Where and how will users test the software? What testing environment? Their own devices?
  • What method will I use to organize the feedback (like bug reports or new features)?
  • Will I give out incentives to testers? Perhaps discounts on the software or a gift card.
  • What questions will I ask? What do I want to learn?

Once you have made some decisions you can get started.

Find Testers

Next, how do you find beta testers? How many do you need? This all depends on your use case. Here are some questions to ask yourself.

  • Is your software new or established?
  • Do you have a product development team, one or two developers helping you, or are you solo?
    • If you are just starting out, solo, or have a small team, how much feedback can you organize and make use of?

Find Testers on Beta Testing Websites/Directories

There are websites and communities on the web where you can find paid or volunteer beta testers. Here are a few to check out:

Find Testers Through Online Communities

Who do you know? Who are your well-wishers? Are you part of a community of entrepreneurs or tech enthusiasts helping each other succeed?

If you aren’t in a community, join a few. But, make sure you’re actually helping others. Not just asking for help. You may be able to find testers in online communities. This will likely work better if you also occasionally test other community member’s software.

Find groups that are into the same types of things, if you’re making a recipe app or fitness app, find online communities of food lovers and fitness enthusiasts.

Places to look:

  • Twitter/X – Find people who like testing new things or dislike their current software by creatively searching hashtags. Possible hashtags to look for include: #Betatesting, #TestMyApp, and #IHateUsing_x_.
  • LinkedIn – Look for groups of developers or entrepreneurs that help each other. Remember to be helpful in return.
  • FaceBook Groups – be on the lookout for groups that would either be interested in your software because of their interests or because they like trying out new tech.
  • Reddit – Reddit is known to have active threads on just about everything, and that includes beta testing. Being helpful and positive is key, they call it ‘Reddit Karma’. Be ready to help others and not just ask for help. Possible subreddit suggestions: /r/alphaandbetausers or /r/TestMyApp
  • Email Subscribers – Are you building an email list (possibly with lead magnets 🧲). If not, check out this article. Be sure to target your email list, you may not want ask everyone. But if there are loyal customers or tech enthusiasts on your email list you can ask them to be a beta tester.

How Many Testers?

You’ll hear a lot of experts say to get at least 100. This assures you get a wide and diverse look at your software.

If you are just getting started and don’t have a large user base, that may sound impossible. Start by getting as many as you can find and manage. The more you have, the more opportunities for feedback and insights. But if you can’t keep track of the data from testers you have, it doesn’t matter how many you have.

Launch Your Beta Test

Now, distribute the beta version of your software to your group of testers. This could be a private web page or protected download.

Have a way to gather feedback from your testers. You want to learn if your software is easy to use, and functioning properly.

Questions to ask the testers:

  • What task are you trying to accomplish?
  • Is it easy to accomplish the task?
  • Does this solve your problem?
  • What would stop you from using this?
  • Did you easily understand feature x?
  • Does this software help you?
  • How much time would this software save you?
  • What would you be willing to pay for this software/app?

The Blackbox

Most likely, you’ll want your testers to use their own machine or server to test your software. This is sometimes the black box. When testers use their own hardware and software, you get a more real-world test with important variables. Variables you cannot reproduce yourself like:

  • Different web browsers with various extensions installed
  • Operating systems with various settings and other apps installed
  • Device speed and battery life
  • Internet connectivity, speed, and performance

Gather Feedback

Usually the best way to gather feedback is to have testors fill out a form as they test, or right at the end of a test.

Decide what kind of feedback is most helpful to you.

  • Quantitative feedback is more directed. You allow the tester to choose from pre-written answers or choices.
    • The advantage of quantitative feedback its easy to organize and categorize. It helps you group feedback into bugs and features. The disadvantage is that testers are only able to answer what they are asked, no free-form thoughts, so anything you don’t think to ask is missed.
    • Sample quantitative questions:
      • Which of these 5 features would you like to see added?
      • Please rate 1-10 how you like about using this app.
  • Qualitative feedback is more open-ended. The tester can write free-form and say anything they want to.
    • The advantage of qualitative feedback is that you’ll get all sorts of information, some that you didn’t expect. The disadvantages are that it takes a long time to read through, and it’s hard to organize and categorize.
    • Sample qualitative questions:
      • What features would you like to see added to this app?
      • What did you like about using this app?

Not sure how to collect feedback?

Try WPForms. WPForms is used by more than 5 million WordPress websites to make surveys and smart forms. It’s easy to use and powerful. They have hundreds of templates to help you get started.

Check out their survey template
Learn more and get started

We use WPForms! 😁

Organize Feedback

It can be hard to know what to do with the feedback you get from testers. Here are two important tips:

  1. Try to categorize the feedback. Group into bugs that you can fix or features you can add or modify.
  2. Focus on one category, or as few categories of feedback at a time as possible. Figure out what is achievable or what will make the largest amount of your users most happy. Make the fix or improvement. Then move to the next item.

🤷🏽‍♀️ How do you organize all this?

There are plenty of tools and software suites for managing your code. If you don’t have one yet, we suggest GitHub. GitHub is an online git repository hosting service. It allows you to store code and collaborate with other developers.

You can use ‘Issues’ on GitHub to organize your feedback into little bits of achievable work.

Screenshot: EDD's GitHub with Issues
  • Categorize feedback items as bugs or feature requests (with Labels)
  • Keep track of how many people request the same thing (in the comments)
  • Group issues into Milestones to plan when you’ll release them (with which version of the software)

Manage Beta Releases and Software Releases Like a Boss!

Section Header: Manage Beta Releases

If you’re selling software, anything from WordPress plugins and themes to desktop software or mobile apps, the best way to go is WordPress and Easy Digital Downloads (EDD).

WordPress + Easy Digital Downloads Logos

Why WordPress?

WordPress Logo

Because WordPress is powerful, affordable, and future proof.

  • Powerful – WordPress powers more than 40% of websites on the internet. No other web platform is at 5%. Businesses and nonprofits big and small use WordPress to do anything and everything; from ecommerce sites, to news sites, to community sites with every kind of advanced functionality.
  • Affordable – WordPress is a free open-source website builder. You can get started with little or no overhead costs. You can learn to build and code things yourself, or purchase plugins or hire freelance developers to get things done more quickly.
  • Future proof – WordPress has the largest ecosystem of plugins, themes, and professional service providers, so you can know that whatever you need your website to do in the future, WordPress can handle it. You don’t know where your business will be in a few years. You don’t know what you’ll need. But it’s a very safe bet your WordPress site will be ready to do it.

Don’t have a WordPress site yet? You just need a good web host.

Why EDD?

Easy Digital Downloads Logo Banner

Like WordPress, EDD is powerful, affordable and future proof. Our WordPress plugins convert your WordPress site into a full-featured eCommerce site with no coding required.

  • Powerful – EDD is designed to sell and manage digital products like software. It has a proven 10-year track record and is trusted by more than 50,000 businesses.
  • Affordable – You can get started with and use EDD free forever. When selling software you’ll want an Professional Pass to use our Software Licensing and Recurring Payments extensions (learn more below).
  • Future proof – EDD Integrates with popular platforms like Stripe, Mailchimp, Constant Contact and dozens more. You can be sure that you can customize and adapt EDD however you need with full control over what you pay.

Why not other solutions?

👎 Other eCommerce platforms are not built for selling digital products like software. They are built for selling physical products and goods like coffee and t-shirts. You’ll waste time and effort setting up shipping and logistics settings you don’t need. Many lack software selling tools or rely on third-party tools.

👍🏾 EDD is purpose-built for digital products like software. Our powerful Software Licensing Extension is made by us and fully integrated.

👎🏾 There are marketplaces that offer ease of use and the possibility of an existing audience. But they charge high fees. The more you make the more they take. You’ll be surrounded by competitors and have no control over the shopping experience.

👍 EDD gives you full control. Sell unlimited products, get started for free with our free version (not free trial). You control the entire customer experience and have direct communication with the customers (and potential customers) something marketplaces often don’t offer.


🏁 Get It Done: Selling and Managing Software with EDD

Easy Digital Downloads is perfect for selling software. We make EDD, and we use EDD everyday to sell EDD. 😵‍💫 It’s so meta.

EDD + Software Licensing manages sales and licensing for tens of millions each year! Powerhouse brands -with millions of customers- like WPForms, All In One SEO, and MonsterInsights trust EDD.

EDD Software Licensing + Recurring Payments

Software Licensing and Recurring Payments Logos

Grab an EDD Professional Pass and make use of our powerful Software Licensing and Recurring Payments extensions.

  • Software licensing takes all the frustrations out of selling software with license key management, renewals, and upgrades.
    • If you’re selling WordPress plugins and themes we empower one-click updates.
    • Other types of software? Our licensing API is flexible, documented and ready to go.
  • Recurring payments handles automated subscription billing. Focus on improving your software while we automate monthly or annual payments (or choose from; daily, weekly, quarterly, or semi-annually).

EDD Beta Testing

Software Licensing has a simple interface for releasing beta versions of your software.

Simply check the Enable a beta version of this download on your Download settings.

Screenshot: Software Licensing - Beta Versions

You’ll be able to set up a separate Download with:

  • A File Name specific to the beta version
  • File URL
  • Beta version number
  • And a Change Log, a free-form text field for listing details about the release

📄 Check out this Doc to learn more about using beta versions

EDD Staged Rollouts

Once you’re out of the beta testing phase you’re ready to release your software to the public!

🤔 Do you want to do that all at once or play it safe and take it slow?

It can be scary to release to all your customers at once. Can your server handle that many upgrade installs? Is it possible you missed a bug? Are you sure it’s stable?

No worries! Staged Rollouts lets you release to just a predefined percentage of users. Many of the world’s largest software brands use this workflow.

First, under the License box on your Download check the Enable staged rollouts box.

  • Choose Release update to a percentage of active installations
  • Set a percentage of users
  • You can even specify only users of certain versions get the upgrade under Release update by version
    • Select by lesser than or equal to or greater than or equal to Version numbers of your software releases.
Screenshot: Software Licensing - Staged Rollouts

Last, be sure to hit Update or Publish on the Publish settings for the Download post.

It’s way better to find a bug when only 10% or 25% of your users have the new version. Of course you check everything, but we are all busy people. Staged rollouts is almost as good as an un-do button.

Other EDD Features:

  • Sales resorts and usage metrics
  • Discount codes
  • Customer relationship management (CRM) view customers, renew licenses, resend emails and download links
  • Works with any theme or choose from our recommended themes

💙 EDD is made, with love, for digital creators by digital creators. We’re focused on making tools for software developers like our business depends on it. Because it does.


Beta Testing Terms and Definitions

Section Header: Beta Testing Terms and Definitions

We want to be sure you can know some of the key terms and definitions as you learn more about beta testing. 😅 Don’t feel overwhelmed! And there’s no quiz at the end of this article.

A lot of these terms are for large software projects or products managed by large teams. We’re giving you a glance at them, as a primer, if you are just getting started learning about beta testing.

If you have a small team, or are a solo entrepreneur-developer, focus first on getting started with the sections above.

Beta Test / User Acceptence Testing Terms

  • Beta test – Realistic/real-world testing of a version of software before it’s release
  • Alpha test – A phase of testing before beta testing. It’s usually done in-house by team members like testers or developers. It’s often done on on whitebox.
  • User acceptance testing (UAT) – Basically another word for ‘beta testing’. It means the test is real-world by real people (end users, clients, customers) so they can verify (or accept) that it works and is ready to go live.
  • Beta version – A version of software that is -hopefully- ready for release. After successful beta-testing, and after any tweaks, it becomes a ‘release candidate’.
  • Release candidate – A final or ‘sneak preview’ version of the software that is sometimes released to anyone who wants to try it, but it’s not officially the final release.
  • Open beta testing – A beta test that is openly communicated, sometimes to the public, where anyone can download, install and try the software.
  • Closed beta testing – A beta test that is only used internally or by a preselected group of testers, current customers, power users or early adopters.
  • Entry criteria – A document or set of guidelines lists what needs to be prepared before testing can start (goals, requirements, approval process).
  • Exit Criteria – A list that goes with the entry criteria of what is required for testing to be completed (reviews, approvals, sign-offs, documentation).

Testing Environment Terms

  • Whitebox – A controlled or test computer or server environment used for testing. All the variables like operating system or browser version are controlled. You usually do alpha testing on ‘white box’.
  • Blackbox – An uncontrolled or real-world computer or server environment. The software company is not in control of all the variables. Because it’s usually someone else’s computer/environment (the customer). You usually do beta testing on a ‘black box’.
  • Test environment – Where the testing takes place, usually the combination of hardware and software required for the software to work. This could be the user’s computer or a testing or live/production server.
  • TestFlight – An app that can be installed on Apple Devices for testing prerelease versions of apps. Note that Apple tightly controls and integrates its devices/environments so you have to test in their controlled app.

Related User Terms

  • Real-world / In the wild – Ways of describing the computer or server environment where the software is actually in use by the customer.
  • End users – Real people using the software, customers, not development team members.
  • Early adopter – a customer who likes to try new things or is willing to install the latest version of software as soon as it’s released. These are good potential beta testers to reach out to.
  • Power users – a tech-savvy and/or loyal customer who knows the software well and is a good person to test the software.

Conclusion

Good work! You’ve learned the basics of beta testing and how to use it to help your customers be more happy and successful.

Digital creators, like you and I, have to stick together. We have lots more resources for you. What do you want to learn about next!?

Be sure to subscribe to our newsletter or follow us on Facebook and Twitter to get our latest resources for digital creators.

The post How to Use Beta Testing to Get Happy Successful Customers first appeared on Easy Digital Downloads.

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The Best Free and Paid Alternatives to Easy Digital Downloads https://easydigitaldownloads.com/blog/the-best-free-and-paid-alternatives-to-easy-digital-downloads/ Tue, 17 May 2022 18:17:08 +0000 https://easydigitaldownloads.com/?p=1763920 Looking for an Easy Digital Downloads alternative? We understand EDD may not be the best fit. We suggest using WordPress and one of these free or paid options.

The post The Best Free and Paid Alternatives to Easy Digital Downloads first appeared on Easy Digital Downloads.

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Are you looking for an alternative to Easy Digital Downloads (EDD) for selling your digital products? That’s cool. We understand that EDD is not the best fit for every use case.

In this article we’ll share our top recommendations for selling digital products (aka virtual products, downloads, digital goods, or downloadable products).

Skip around:


What To Look For

When you are looking for a eCommerce solution, we these are the three most important things to look for:

  1. Full control – are you the boss, in control of your data, pricing, and maximizing profit?
  2. Flexibility – can this solution grow and change with you? Because you never really know where you’ll be in a few years.
  3. Affordability – can you afford this solution? Now, and in the future? Bear in mind some solutions get more expensive as you grow.

A fourth important factor is subjective and optional. Easy to use.

  • What is easy-to-use? It’s subjective. What’s easy for one person is hard for another person. It’s better to look for solutions that are as easy to use as possible, while still giving you full control, flexibility, and affordability.
  • Easy-to-use is important, but not as important as getting the job done right. Always be cautious of taking the easiest possible route. It usually leads to something not being done right, or costing more money than it needed to.

When you have these three things, you have a sustainable and future proof solution. Bear in mind nothing, especially on the internet, is completely future proof, so we really mean as future proof as possible.

Your Website vs. Marketplaces vs. SaaS

You have three basic options when you want to sell digital products (or physical products).

  1. Your Website – There are many ways to sell on your own website (existing or not-yet existing). Your own site gives you the most flexibility and full control. If done right, it can also be the most affordable. But it is a lot of work, and likey not the most easy way.
  2. Marketplaces – These are the easiest to get started with, but they charge high fees, and that can get unsustainable as you grow.
  3. SaaS – Web-based apps and services combine some of the flexibility of using your own website and some of the ease of use of marketplaces. But they come with hefty monthly fees, and some get more expensive as you grow.

SaaS  = Software as a service

Which Way Should You Go?

We suggest building your own website with WordPress. Smart entrepreneurs know that it’s almost impossible to grow your own business on someone else’s website.

WordPress Logo

Why WordPress?

WordPress is running more than 40% of the entire internet at this point. Whoa! More than 50 million businesses, large and small, trust WordPress.

WordPress checks all three boxes from above. It even checks the fourth box, depending on your definition of easy to use.

  • ✅ Full control – it’s open-source you can use it free forever and modify it however you want.
  • ✅ Flexible – you can customize it to fit your needs. WordPress has the largest ecosystem of themes, plugins and professional service providers. You’ll always be able to do what is needed.
  • ✅ Affordable – the software is free! Free doesn’t mean it’s junky. Open source means that more people use it and contribute to its improvement than any other web technology in history.
  • ✅ 🤷🏾‍♂️ Easy to use – this is debatable to some degree. You’ll find those who love using it and think it’s the easiest thing ever. You’ll find those who don’t love it and find it difficult to use. It may depend on your patience, technical skill set, or job specialty. There are some tools out there that may be easier to use, but they almost certainly are not as flexible, affordable, and don’t offer full control.

Don’t Have WordPress?

➡ All you need is a good web host. Click here to compare web hosts, grab a discount code, and get started!

Other Options

👎🏽 Marketplaces like Etsy or Amazon charge lots of fees. The more you make the more they take. Your products are also in a crowded environment, surrounded by competitors, where you have little control over the customer experience.

👎 SaaS commerce platforms like Shopify, BigCommerce, or SendOwl only offer short free trial periods then come with hefty monthly subscription costs. Or storefront platforms like Gumroad take nearly a 10% cut of your sales (although that number gets lower as your sales volume goes up). 

🔑 No matter how you choose to sell, we strongly recommend doing it on your own WordPress website. 


Our Top EDD Alternative Picks

Here are our best alternative eCommerce picks. All of them build on the power and flexibility of WordPress, the most popular website builder in the world.

WP Forms

WPForms Logo - an Easy Digital Downloads alternative
🟢 Best For🔴 Not Ideal For
Making order forms for selling a few itemsLarge stores
Websites that need forms for other usesShopping cart (no cart options)
Browsing, filtering, sorting lots of products
Selling software (WordPress themes, plugins, desktop apps, video games)

Which one of these applies to you?

  • ✋🏾 I need forms on my site
  • ✋ I have forms on my site
  • ✋🏼 I’m not sure

No matter how you answer, WPForms is a good solution for you. Almost every website needs a form builder. You need forms for contact us, feedback, surveys, customer support, or sign-ups. 

WPForms is the best form builder for any of these things. PLUS, you can use the plugin to also sell products. 

Your best bet is to do two things at the same time! Use the WPForms plugin to build amazing forms -and- to sell a small number of products with order forms. If all you need is a simple way to accept credit card payments, WPForms is a good solution.

WPForms comes with 300+ form templates, including a billing/order form, to make it easy.

There is a free version of WPForms called WPForms Lite. However you’ll need the Pro version to use Stripe or PayPal for billing/order forms.

WPForms + Billing/Order Form Setup

Here’s how it works.

  1. Build a billing/order form from the template
  2. Configure notifications and confirmations
  3. Set up a payment method like Stripe or PayPal
  4. Add the form to your WordPress site

🔍 Read a tutorial on setting up Billing / Order Forms


WP Simple Pay

WP Simple Pay Logo - an Easy Digital Downloads alternative
🟢 Best For🔴 Not Ideal For
StripeLarge stores
Simple eCommerce without a cartShopping cart (no cart options)
One product/service, or donationsBrowsing, filtering, sorting lots of products
More currency/payment options than WPFormsSelling physical products (soap, dietary supplements, etc), because there are no shipping/inventory tools
Software or products with licensing

WP Simple Pay makes it easy to accept one-time and recurring payments on your site without coding. You can use prebuilt templates or build your own custom payment form/s with their powerful drag and drop form builder.

WP Simple Pay is great for selling services, single products, or accepting donations. It’s ideal for small or simple eCommerce sites that don’t need a full eCommerce store with a shopping cart, checkout process, and product pages.

There is a free version of WP Simple Pay, but you’ll likely want the Pro version to allow on-site payments (instead of redirects) and recurring payments.


MemberPress

Memberpress Logo - an Easy Digital Downloads alternative
🟢 Best For🔴 Not Ideal For
Online coursesLarge stores
Membership sitesShopping cart (no cart options)
Subscriber-only content (drip content)Browsing, filtering, sorting lots of products
Software
Physical products

MemberPress is an ‘all in one’ membership plugin for WordPress. It allows you to sell online courses, and subscriber-only content.

You can lock content behind a paywall so only paying subscribers can see it. You can use it to build corporate or non-profit community sites. 


WooCommerce

WooCommerce Logo - an Easy Digital Downloads alternative
🟢 Best For🔴 Not Ideal For
Selling physical products (includes shipping, logistics, and inventory tools)Digital products (but it can do this)
Stores with lots of productsSoftware or licensing (requires addon/s, we suggest EDD Software Licensing)
Browsing, filtering, sorting products
Shopping cart (flexible checkout and buy now buttons)

If you are selling physical products WooCommerce is the way to go. Woo is the most popular WordPress ecommerce plugin, powering more than 1 million active eCommerce sites doing more than 11 billion dollars in volume per year in recent years.

WooCommerce has tools for managing tax, shipping, and inventory. They have a large ecosystem of extensions, payment methods, compatible themes, and experts to help you customize it. It’s a complete ecommerce solution.

You can use WooCommerce for free! You just need a good web host providing a web server powerful enough to run the site fast. Be careful here, a cheap web hosting provider may not be able to handle even a few shoppers on the website at the same time. Managed WooCommerce hosting assures your WordPress site is ready to handle lots of traffic.

We recommend managed web hosting from BlueHost when using WooCommerce.


Why to (Re)consider EDD

While we’re comparing, you might want to (re)look at Easy Digital Downloads. It checks all of the boxes if you’re selling digital products.

Easy Digital Downloads Logo Banner

EDD is built on WordPress and you can use it free forever.

  • ✅ Full control – You get unlimited products, white label (full control of branding), integration with Stripe, PayPal, or 10+ payment gateways, and protected file downloads.
  • ✅ Flexible – you can customize it to fit your needs with our powerful extensions, third-party extensions, and compatible themes.
  • ✅ Affordable – use it free forever, or purchase an EDD Pass to add features like subscriptions, email marketing integration, product reviews, Amazon S3 or Dropbox integration or software licensing.
  • ✅ 🤷🏾‍♂️ Easy to use – Some might argue it’s hard to use, and it’s probably harder to use than many marketplace or SaaS options. But it is as easy as possible to use while offering full control, flexibility, and sustainable costs.

EDD Compared to the Above Solutions

🟢 Best For🔴 Not Ideal For
Selling digital productsPhysical products (but it can be done with our Simple Shipping extension, ideally for stores selling mostly digital products, but a few physical ones)
Stores with lots of digital products (unlimited)
Selling software or any product with licensing
Shopping cart (flexible checkout and buy now buttons)
Browsing, filtering, sorting lots of products

The Easy Digital Downloads plugin gives you a complete eCommerce platform in minutes. In the past, for this kind of functionality, you needed to hire a web developer or have mad code skills. But not anymore.

Get powerful features like:

Simply install EDD and you’ll have a powerful online store without any coding.

Get started now with no risk.


Conclusion

Great! You’ve learned about a bunch of great Easy Digital Downloads alternatives. But you didn’t stop there, you’ve also learned about why it’s probably best to sell on your own website with WordPress, no matter which option you choose.

Don’t underestimate the power and importance of owning your own sales platform. With WordPress you are in the driver’s seat.

Best of luck out there as you build an online business or side hustle by helping others with your digital creations.

We have a lot more resources for digital creators like you. What do you want to learn about next?

Be sure to subscribe to our newsletter or follow us on Facebook and Twitter to get our latest resources for digital creators.

The post The Best Free and Paid Alternatives to Easy Digital Downloads first appeared on Easy Digital Downloads.

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How To Import / Export Digital Products (+ Free CSV Template) https://easydigitaldownloads.com/blog/how-to-import-or-export-digital-products-plus-a-free-csv-template/ https://easydigitaldownloads.com/blog/how-to-import-or-export-digital-products-plus-a-free-csv-template/#comments Tue, 03 May 2022 19:34:49 +0000 https://easydigitaldownloads.com/?p=1761817 Need to move a lot of products in or out of your store? Use a CSV for import/export. CSVs save time and effort. We’ll show you how! (+ Free Templates)

The post How To Import / Export Digital Products (+ Free CSV Template) first appeared on Easy Digital Downloads.

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Need to import or export products for your digital store? You can do this quickly with a CSV file (comma separated values). This is a great way to save time and effort on your eCommerce website.

In this article we’ll show you how to mass import your products into an Easy Digital Downloads store powered by WordPress. We’ll also provide you with a free template to make this as easy as possible.

After that we’ll tell you more details about how CSVs work, moving an EDD store to another EDD store, and exporting your store. Then you’ll be an eCommerce master!

Feel free to skip around:


Free CSV Import Template

Illustration: Heading - Free CSV Import Template

It can be tricky to properly format a CSV file by hand. You’ll have to use a plain text editor and format the text in a certain way. The chances of you making an error are like 96%. They look like this:

Screenshot: Sample CSV in text editor

It’s easier to organize information or data in a spreadsheet and export the spreadsheet as a CSV. That is how the vast majority of people use CSVs. This is their intended use.

CSVs are an import/export format. They are primarily used to move data between websites and apps. If you need to create, view and organize data, use a spreadsheet (templates below).

Importing a list of digital products into a store like Easy Digital Downloads? Try:

You simply open the spreadsheet, enter in your new product information and then export as a CSV when you’re done. Below is a step-by-step explanation.


Quick Guide for Importing Products

Illustration: Heading - Quick Guide for Importing Products

When you import your products from a CSV, you don’t have to make them one at a time. Building them one at a time can be time consuming, annoying, and lead to inconsistency or errors.

We’ll walk you through doing this with Google Sheets and Easy Digital Downloads. Both tools are available for free!

Step 1: Add Product Information

First, use our template from above as a starting off point. Add the information in each column for product title, description, price, and so on.

Screenshot: Google Sheets Import Template

Step 2: Export to CSV

Next, when you’re done adding all your product information be sure to review it all carefully for typos or mistakes.

When you’re sure it’s done, in the Google Sheets menu, go to to File > Download and choose the Comma Separated Values (CSV) option. A CSV file will be rendered in the background and then downloaded to your computer or device.

Screenshot: Google Sheets Import Template Export to CSV

Step 3: Import to Easy Digital Downloads

🤷🏻 Don’t have a WordPress site or Easy Downloads? Skip ahead to learn why this is the best way for digital creators, like you and I, to get set up and selling.

Last, go to your WordPress dashboard and look under Downloads > Tools and then under the Import/Export tab.

Navigate to the second box down labeled Import Download Products.

Click the Import CSV button. Locate the CSV file you just downloaded in step two (above).

Screenshot: EDD Import/Export Tools with Import CSV Button

Your CSV will upload to your website server with a progress bar indicating how much time is left. How long it takes depends on how many products you are importing and how complex the product descriptions are.

Map Fields and Columns

Next, an interface will load for mapping each column of the CSV to a product field. It will show the EDD Product Fields on the left, allow you to select the corresponding CSV Column in the middle, and show you a sample data preview on the right.

Screenshot: EDD Import/Export Tools Map Columns

Simply make sure the right Product Field gets matched to the CSV Column. Included are the various aspects of a product that need to be created for new products or migrated from another online store or marketplace with existing products including:

  • Product title
  • Product description (product details)
  • Product categories
  • Product image (Featured image)
  • SKU (stock keeping unit, a unique identifying number)

🔎 View this Document for details on product fields, handling images, troubleshooting and FAQs.

When everything is done, be sure to hit Process Import at the bottom of the import box.

Last, click on the notification banner that appears that says Import complete! View important downloads.

Screenshot: View Imported Downloads

You’ll be taken to the Downloads page where you can view your new ready-to-sell digital products. They’re all there! You didn’t have to build them one by one.

Screenshot: EDD Imported Downloads Listed

Hover over any one of those and click Preview button to see the web page.

Here’s our sample page viewed on the frontend of a demo site. This site is using the Astra theme, your site’s page will look different, depending on your theme.

Screenshot: Imported Product from CSV displayed on frontend

Selling Your Products Online

Illustration: Heading - Selling your products online

How are you planning to sell your downloadable files / digital products? We’ve just shown you how easy it is to bulk import products into Easy Digital Downloads (EDD). Why not start there?

The best way to sell your digital products is on your own WordPress website with EDD.

WordPress + Easy Digital Downloads Logos

Why WordPress?

Because it’s the most powerful, yet affordable way to build a website. It powers more than 43% of the entire internet! You can trust the crowd on this one. Your WordPress site will be able to do anything you need it to in the future. No matter how your business grows or changes.

😱 Don’t have a WordPress site yet?

➡ No problem. You just need a good web host to get started. Click here for hosting recommendations (and discount codes!)

Why EDD?

Easy Digital Downloads Logo Banner

Because it’s just like WordPress…powerful yet affordable. How affordable? You can get started for free and use EDD free forever!

Unlike other eCommerce solutions and marketplaces, EDD is purpose-built for digital products. Other solutions also do digital, but are built for physical products, with bulky tools and setups you don’t need!

Helping you sell digital goods is all we do. EDD is one of the most trusted plugins in the WordPress community with a proven 10 year track record. More than 50,000 businesses of all sizes trust EDD to run their digital stores.

Many platforms have expensive monthly fees, right from day one, after, perhaps a brief free trial. EDD has a free version. You can run your business with no overhead expenses.

And look what it comes with:

  • Protected product files, only paying customers will have access to your digital downloads
  • Full control over pricing, customer experience and branding (white label)
  • Flexible checkout options and shopping cart
  • Bulk product import and export with CSV
  • Discount codes
  • Customer management (basic CRM)
  • eCommerce reports
  • Stripe and/or PayPal integration

Using WordPress and want to get Easy Digital Downloads for free?

Enter the URL to your WordPress website to install.

EDD Grows With You

EDD is free forever to use. As your business grows, EDD will grow with you. You can add optional features as you need them like subscriptions, email marketing integration, product reviews, invoices, or software licensing.

Check out our EDD Passes to select which features you need now, or might want in the future as you grow.


What are CSVs and How Do They Work?

Illustration: Heading - What are CSVs and How Do They Work

Here is some more detailed information about CSVs so you can fully understand these files used often for digital selling and eCommerce.

CSVs
File extension – CSV stands for comma separated values.
Use – CSV files are used for importing and exporting data, like product info, between apps or websites. Most eCommerce platforms and apps allow you to import products from a CSV.
Technical information – A type of plain text file with data values that are separated by commas. When opened in a spreadsheet app like Google Sheets or Microsoft Excel the data is organized into rows and columns. CSVs are often used for import/export between spreadsheets, apps, websites, databases, and other technology.

Moving From One EDD Store to Another

Illustration: Heading - Moving From One EDD Store to Another

You can easily move your store data from one Easy Digital Downloads store to another one. We’ve kept each type of data separate to give you full control. You separately import and export:

  • Products (Downloads)
  • Payment history
  • Store settings

Export Products / Downloads

To export your Downloads (the products in your store) look under Downloads > Reports > Export in your WordPress dashboard. Click on Generate CSV in the Export Download Products in CSV box. A CSV will be downloaded to your device.

Screenshot: EDD Reports Export Download Products in CSV

📚Learn more about exporting products

Export Payment History

You can export Payment History under Downloads > Reports > Export in your WordPress dashboard.

  1. First, select a date range
    1. If you leave start date empty, it will start with the beginning of your store
    2. If you leave end date empty, it will grab the latest
    3. If you leave both blank, it will export the store’s lifetime data
  2. Second, you can select certain statuses like pending, complete, refunded, etc. (this is optional).
  3. Third, click Generate CSV to download the selected date range to your devices as a CSV file.
Screenshot: EDD Reports Export Payments in CSV

📚Click here to learn more about exporting payments

Export Store Settings

“Settings” are things like store configuration, email text, payment gateways, and tax settings that are configured under Downloads > Settings.

To move store settings from one store to another go to your WordPress dashboard and look under Downloads > Tools > Import/Export.

Find the box (3rd one down) called Export Settings. Unlike other import/export options you’ll get a JSON file for this. JSON files are commonly used for exporting/importing settings with WordPress Plugins.

Screenshot: EDD Export Settings

JSON: JavaScript Object Notation, a text file that can be kinda/sotra read by people, and for sure read by machines for moving (interchanging) data.

Importing From Another EDD Store

Once you have exported one, some, or all of your Products/Downloads, payments, or settings you import them on your WordPress dashboard under Downloads > Tools > Import/Export.

You’ll see a box for each task:

  • Import Payment History – Click Import CSV to upload your data file. Or learn more here.
  • Import Download Products – Click the Import CSV button to upload your data. Or click here to learn more.
  • Import Settings – Click the Import button to upload your JSON file.

Overview of CSV Exporting

Illustration: Heading - Overview of CSV Exporting

Any digital store or eCommerce platform should have simple tools for exporting products or store data. If they don’t, that could be a bad sign that you are on a closed platform that cares more about making money off you than empowering your business.

WordPress and EDD are open platforms that allow you to truly own your data and freely do whatever you want to do with it.

Why Would I Export My Products or Store Data?

There are many reasons why you might need to export some or all of your products or store data (like selling history). Here are a few:

  • To import into a data analytics app to help you improve marketing and grow sales
  • For use in a sales or customer relationship management (CRM) app
  • To make a spreadsheet for organizing or analyzing trends and key performance indicators (KPIs) on your store
  • To do a bulk edit of all or a large number of existing products
  • To move from another platform to EDD 😀
  • To migrate from EDD to another platform 😭

🔑 No matter what your reason is, EDD makes it easy to export products and other data from your store.

Exporting Product or Store Data with EDD

Here’s what data export looks like with Easy Digital Downloads. In your WordPress dashboard go to Downloads > Reports then look on the Exports tab.

Look on the fourth tab down labeled Export Download Products in CSV.

Screenshot: EDD Reports Export Download Products in CSV

Click on the Generate CSV button. EDD will run an export on your server in the background. When it’s done a CSV will be downloaded to your downloads folder on your device.

Animated Screenshot: Exporting CSV

Note: where the files are downloaded to is based on your web browser and/or operating system preferences.

The filename will look like this:

edd-export-downloads-today’s-date.csv

Import/export workflows like these are common for eCommerce and digital store platforms. WooCommerce and Shopify, for example, have CSV import/export options. Using them will be familiar to you after having read this article.

🔍 Look in the documentation of any of these platforms and search for ‘csv import export’.


Conclusion

Great work! You’ve learned how to import a bunch of digital products to an EDD store all at once with a CSV. You’ve also learned how CSVs work and about exporting with CSVs.

We know this will help you understand eCommerce and grow your business.

We have a lot more resources for digital creators like you. What do you want to learn about next?

Be sure to subscribe to our newsletter or follow us on Facebook and Twitter to get our latest resources for digital creators.

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How to Make Fantastic Digital Product Images (+ Free Templates) https://easydigitaldownloads.com/blog/how-to-make-fantastic-digital-product-images-and-free-templates/ https://easydigitaldownloads.com/blog/how-to-make-fantastic-digital-product-images-and-free-templates/#comments Thu, 28 Apr 2022 21:09:14 +0000 https://easydigitaldownloads.com/?p=1761059 Are you selling digital products? Then you need fantastic digital product images. We’ll show you how and provide FREE TEMPLATES to get you started.

The post How to Make Fantastic Digital Product Images (+ Free Templates) first appeared on Easy Digital Downloads.

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Are you selling digital products? Then you need to have fantastic digital product images.

🌇 Why? Because well-made images:

  • Make a good first impression, 
  • Increase the appeal of your products,
  • Build trust, and, thus,
  • Increase sales!

In this article we’ll show you how to make great digital product images. We’ll show you proven tips and provide free templates to get you started.

Let’s make something cool-lookin’! Skip around as needed:


What Are Digital Product Images?

Heading: What are digital product images?

At the risk of sounding obvious, digital product images are images that demonstrate what your product is and how it’s used.

They appear on your product pages on your website, or listing pages on marketplaces. They are the images that should accompany your product titles and product descriptions. They’re important. Have you ever bought something on Amazon without pouring over the product images? I haven’t.

What Makes Digital Product Images Tricky?

One thing that makes digital product images tricky is that your product is digital. 😼 Maybe virtual is a good word. Not-physical? I know that sounds weird.

🔑 It can be hard to visualize or demonstrate what a digital product looks like.

It’s very obvious how to make a product image for a physical product like a t-shirt. You do product photography of the t-shirt or make a digital product mockup if it’s print-on-demand.

Photo of a white t-shirt

On the other hand, how do you make a digital product image for some digital products that don’t exactly have a physical component? Some examples:

  • A spreadsheet formula
  • A PDF document or eBook
  • A WordPress plugin, theme, or piece of software that is composed of files on a computer
  • An HR document template
  • A detailed data report (when the data gathering is part of the product, thus not ready yet)

Sure you can take a screenshot image of your product in action. But screenshots often don’t look very interesting, and also don’t shrink down well into small ‘thumbnail’ images.

Screenshot: HustleBooks Spreadsheet-app Template

We’ll talk about some tips for overcoming these challenges below.


Why Are Digital Product Images Important?

Heading: Why are digital product images important?

Humans are very visually oriented. Especially when we’re shopping. We never, or rarely, buy something we can’t see. Or at least can’t visualize in our minds.

Therefore, your online store, selling digital products (aka digital downloads, downloadable products, or virtual products) needs to be full of images that help potential customers visualize what they are buying.

These images need to be as attractive and appealing as possible. The digital product store (website) with the nicest-looking images is likely going to win (get more sales).

Social Media

Digital product images are also important for social media. Sharing your products on Facebook, Instagram, LinkedIn, Twitter, TikTok and others is often a great way to spread the word. 

But these are busy and noisy places. Attractive images are essential if you want to stand out.


Tips For Making Good Product Images

Heading: Tips for making good product images

You can spend a lot of time thinking and overthinking your digital product images. Our tips are useful to anyone, but especially useful if you are a busy small business owner and need DIY results FAST.

Also bear in mind that the photography and graphic design required for making good product images used to require dedicated professionals (and it’s often a good idea to hire them). However, now, it is possible to get high-quality images all by yourself with internet-based design tools. That’s what we’ll show you here today.

This article is not an in-depth step-by-step tutorial for professional design tools like Adobe Photoshop and Illustrator or Affinity Photo and Designer. However we do have some templates for use in those programs below as well!  

Here are our big four tips for making high-quality product images:

  1. Make them eye-catching
  2. Make images high-quality
  3. Format images for versatility
  4. Optimize images for the web

Make them Eye-Catching

You want your images to stand-out and look nice. Here are some proven and easy ways to make that happen.

Colors

Colors make images jump off the page. They draw attention. Colors can delight the viewer. When used with repetition and consistency they build a consistent brand that builds trust and helps your customers (and potential customers) recognize you.

Don’t use black and white or all gray, unless you have a reason to. Not unless you have a certain look-and-feel you are going for.

Screenshot: Graphic Tips: Color

Colors can communicate many things. For example, with this screenshot for a spreadsheet template, I decided to use a similar green that both Google Sheets and Microsoft Excel use in their branding. (Note: It’s not a coincidence Google followed Excel into green branding for sheets, and blue branding for Docs like Microsoft Word uses!)

Preview of Spreadsheet Template

Contrast

Contrast is the difference between elements in your design or product photo. The difference between light areas and dark areas. Or differences in colors.

Similar to color, contrast draws attention and makes an image attractive, even delightful. Using colors that stand out (contrast) from one another helps you communicate a mood or vibe.

Also be sure that your background color and font color contrast enough for easy reading. Keep in mind those with visual impairments like color-blindness. The AIM Color Contrast Checker helps with that. It lets you try out colors with a drag-interface to find which color values have enough contrast.

Screenshot: WEB AIM Color Contrast Checker

Fonts

Using different fonts in a design can add appeal and excitement. If all you use is Arial or Times New Roman in your design, things will look boring and unprofessional.

Some fonts are made for body copy. These fonts are clean and easy to read. That’s good when you’re reading a lot of text. Body copy is where you use ‘less exciting’ fonts like Arial.

Other fonts are for headlines and subheadings. These fonts can be fun. They draw attention to themselves. Some fonts communicate a style or era. They’re good for social media banners or headlines, because they stand out. But you don’t want to read five long paragraphs of a headline font.

The trick is to pair different fonts together in a design. Typography is an entire academic discipline. It can take years to learn and make use of the subtle differences in type faces.

For today, here are two ways to go about getting good font pairings.

  1. Search font sites – You can try out different fonts at sites like https://fonts.google.com/ or https://fonts.adobe.com/fonts
    1. This can be time consuming, and
    2. You need to bear in mind that you have to pay for many fonts
  2. Use templates – You can learn as you go, and get quick results with templates. There are tons of free templates available with online design tools like Canva, VistaCreate, and Adobe Creative Cloud Express (CCE).
    1. Canva Templates
    2. VistaCreate Templates
    3. Adobe CCE Templates
Screenshot: Canva Font Options

We recommend starting out with templates to see good font pairing in action. Just look at all the font-fun you can discover on Canva (above). Try things out. Learn as you go.

💙 Love fonts? You should make and sell your own! Learn how and see what cool stuff other EDD customers are doing with fonts.

Make Use of Good Composition and Layouts

One could argue that understanding and using them requires a college degree and years of experience. That may be true in some ways. But that doesn’t mean you can’t start off by using these proven composition tips.

Rule of Thirds

The rule of thirds is a long-used guide to making striking images. You divide an image into 9 squares. You place  important elements of your photo or design along these lines, close to these lines, or where two lines meet.

For example, this document template product image is more appealing because the document is off center.

Screenshot: Graphic Tips: Rule of Thirds
Angles Are Often Interesting

Rotating your images or text headlines just a little gives your product images or designs some energy and excitement.

For example, with this eBook product image, the slight angle adds some nice flare.

Screenshot: Graphic Tips: Use Angles
Use Physical Products as Context

Sometimes it’s ok to borrow imagery and context from the world of physical products for your digital products. People will catch on to your idea.

Help people visualize what your digital product is by placing it into the context it will be used. 

For example, you can show a spreadsheet product on a nice new laptop screen in an office setting. People will understand that they aren’t buying the laptop, or the conference table, just your spreadsheet from the context of your website.

Preview of Spreadsheet Template

Or, another example, you can show an eBook being read on an eReader device or iPad. Potential customers understand they are only buying the eBook.

One last example, there is a big trend to add shadows of tree branches on printable document templates and similar types of products. This is visually appealing and allows the potential customer to imagine their printable sitting on their table in the tropical breeze, even if it is winter where they are, it feels nice.

Screenshot: Graphic Tips: Textures and Shadows

Make Images High-Quality

To some degree, what makes an image high-quality is subjective. One person may think a design (or product image) is so easy anyone could have made it, while another person may think the same image is amazing because of its simplicity.

We’ll focus on a few things you can do to make your image high-quality from a technical perspective.

Make sure your image sizes are:

  • High resolution
  • Not too small
  • In focus (if photography is involved)

High Resolution

Many displays and monitors today are much more pixel-dense than just a few years ago. Be sure to make your images large so they can be properly displayed on high-DPI displays and monitors.

It’s normal for screens to have 225 pixels per inch these days. A few years ago 95 PPI was more common.

  • PPI – Pixels per inch
  • DPI – Dots per inch
  • Retina – Apple’s term for high-PPI screens. Any iPhone, iPad, or Mac made in the last 7-10 years has 225-260 PPI. You want your images to look nice on them. 

🔑 The best practice for this is to make your images twice as large as you want them to be displayed.

For example:

  • Do you want your product image to display at 600×600 pixels?
  • Design and export your image at 1200×1200 pixels.

On high-PPI and Retina displays the higher pixel count will make the image look sharp. On the older 95 PPI displays the extra pixels simply won’t be visible. Nothing lost.

Not Too Small

Because of the high resolution of modern device screens, you should start off big with any pixel-based images. You can always resize them for output to the web later.

You can’t make a pixel-based image larger, it gets blurry and blotchy.

If you use vector-based graphics you can make them larger.

Pixels: the little dots that make up a photograph or design. You can’t scale up pixel-based images (make them bigger) but you can scale them down. Pixel file formats include JPG, PNG, GIF.

Vector: artwork made up of geometric lines. You CAN scale vector graphics up and down and they look sharp. Vector file formats include: SVG, AI, EPS.

  • If you’re using pixel-based graphics, always start with a larger image. It needs to be at least twice the size you want to display it for high-PPI / Retina screens.
  • You never know what different sizes you might need for social media formats, so be sure to never start off with a file that is too small. Start big, resize smaller.

In Focus

If you are taking photos be sure the product is in focus. This is pretty basic, but also important and needs to be mentioned. If you are using a mobile phone, most have autofocus tools that you can easily learn and use.

📸 Quick tip:
Hold your phone or camera with two hands, have one of your arms braced against your body for stabilization. The more stable your camera is, the more in-focus and sharp your images will be. A shaky photo is likely to be blurry.


Format Images For Versatility

There are so many possible sizes and formats to make your product images. Each social media channel has different sizes and nuances. Where do you start?

We recommend starting with one versatile format and then customizing out from there if/when needed.

The versatile size/format we recommend is 2:1. A widescreen format that is two units wide, one unit tall. We use it a lot on the EDD website.

  • Go with 2000px by 1000px as your master document,
  • Then output to 1200px by 600px
Preview of Document Template
2:1 widescreen

This format works pretty well across all channels. Then customize more formats as needed.


Optimize them for the web

Optimizing images for the web involves two different tasks.

  1. Using the correct image format for use on the internet
  2. Compressing the image

Using The Correct Format

There are four main image formats you’ll use on the web.

  • PNG – Portable Network Graphics – Use these for anything but photos or animations (like logos or illustrations)
  • JPG – Joint Photographic Expert Group – Use these for photographs
  • GIF – Graphic Interchange Format – These are used for animated-GIF images (like fun memes). Use them for animations, but PNGs or JPGs are best for most static images.
  • WebP – Web Picture Format – A newer file format for web images that are smaller than PNGs or JPEGs. A lot of apps (like Adobe and Affinity) don’t fully support this format yet. For now we’d recommend not using it. We’ll update this article as it becomes more and more common.

Compressing the Image

You want to make your digital product image files as small as possible, while still having them look good. This is called image compression.

This is a whole area of technical expertise unto itself. We recommend just using a website service to compress your images. On these types of websites you upload your original image, they compress it, and provide a new file for you to download.

Here are two we recommend:

Use the compressed images you get from one of these websites as the files you upload on your website. Small files make your website run faster for potential customers. That’s important. If they have to wait a long time to see your product pages, they’ll probably get annoyed and leave.

Use Alternative Text (Image Descriptions)

Be sure to give your images descriptions. This helps with accessibility (a11y) and search engine optimization (SEO).

  • Alt-text – Short for Alternative Text
  • Alt-tags – Another word for Alt-text
  • Alternative Text – The text description you apply to an image for screen readers

For accessibility, alt-tags/image descriptions allow those with visual impairments or a disability to know what the image is. This is done with screen readers. Screen reading software will use the alt-text to describe the image with sound/spoken-word.

For SEO the image descriptions can help search engines understand what your content is about. It’s also a measure of quality that Google Search looks for on your site.

😇 Add image descriptions because it’s the right thing to do. It makes the web more accessible and inclusive. But you also get the benefit of SEO.

In the old days of the web you had to manually add image descriptions as alt-text in the HTML. Learn more here.

Now, modern website builders, like WordPress, have a visual interface for adding them in. Here are the two main ways to do this on a WordPress site.

The first is in the Media tab. On your WordPress dashboard go to Media on the left-hand side menu. Click on any image to load the Attachment Details pane. There on the top-left you’ll see the Alternative Text field. Enter a image description there.

Screenshot: Alternative Text on the Media area (Attachments details)

The second is within the post editor. When you’re writing a page or post on WordPress you can insert an Image block. Click on any image block and in the right-had side menu there is a box called Alt Text (Alternative Text). You can enter an image description there as well.

Screenshot: Alternative Text on the Media area (Attachments details)

How To Upload Images and Sell Online

Heading: How to upload images and sell online
  • ✅ You’ve created a digital product or products
  • ✅ You’re working on some killer product images
  • 🔲 Do you know how you’ll sell your digital products?

We can help you with that! We’ll show you how to sell and how to upload your product images.

The best way to sell your digital products is with WordPress and Easy Digital Downloads (EDD).

WordPress + Easy Digital Downloads Logos

Why WordPress?

WordPress is the best website builder in the world. It powers more than 43% of the internet. No other website builder/platform has hit 5%.

You can trust it to be your eCommerce platform and more. No matter what you need years from now, you can trust a WordPress site can handle it. You can’t always safely say that about other platforms.

WordPress has the largest ecosystem of plugins, themes, and professional services providers. It is the right mix of powerful, affordable, and futureproof.

🤷🏾 Don’t have a WordPress site yet? You just need a good web host to run this free open source powerhouse. Click here for help with choosing one (there are discount codes too!).

Why EDD?

EDD is relied on by more than 50,000 eCommerce businesses. It’s one of the most trusted WordPress plugins available.

EDD is purpose-built for selling digital products. Most other solutions are not.

Easy Digital Downloads is a powerful way to build a full featured eCommerce website without any code! EDD has a free-forever version and can grow with you if you need it to do more in the future (with EDD Passes).

Why not other solutions?

Because most other eCommerce solutions are not built for digital products. They might ‘do’ digital products, but often it’s kinda an afterthought. Sometimes selling digital products on them is a flakey bolt-on addition.

👎🏾 Other eCommerce SaaS’s or Platforms

Many of the most popular platforms out there, like the one that rhymes with mop-iff-fy, are built for selling physical products. They have all sorts of tools and set up processes for shipping, inventory, and logistics that you need for physical goods, but that you don’t need as a digital creator. That can waste time.

Many platforms have expensive monthly fees and maybe a few days of a free trial. EDD has a free-forever version. EDD let’s you get started and operate with no overhead expenses.

👎 Marketplaces

The marketplaces, like Etsy or Creative Market are easy to get set up on. But they charge, arguably needless, middle-man fees in many cases. They take a cut of your revenue. The more you make, the more they take.

You can get started selling your digital products right away. For free! What’s stopping you?

Grab EDD today and get set up!

With one free download you’ll get:

  • Full control over pricing
  • Protected product files, only paying customers will have access to your digital downloads
  • Control over the customer experience and branding (white label)
  • Shopping cart with payment options
  • Flexible checkout options
  • eCommerce reports
  • Customer management (basic CRM)
  • Discount codes
  • Stripe and/or PayPal payment gateway integration
    • Use Stripe and/or Paypal for accepting credit cards
    • Use Stripe for Apple Pay and Google Pay

Get started now with just a few clicks! 👇🏽

Using WordPress and want to get Easy Digital Downloads for free?

Enter the URL to your WordPress website to install.

Uploading Your Product Images

When you have EDD installed on your WordPress site you’ll have a new tab on the left-hand side of your WordPress dashboard called Downloads.

Screenshot: new Downloads menu item

If you’ve never installed a WordPress plugin, click here to learn all about plugins.

The digital products you sell on your website with EDD are called ‘Downloads’.

To make a new one:

  1. Click on Add New
  2. Add a name, and product description
  3. Set a price
  4. Link the downloadable product files, and
  5. Upload an image under Download Image
  6. Click Publish to make it viewable on your website’s front-end

Add your image on the Download Image box located on the right-hand side.

Screenshot: EDD settings | download image

🔎 For more detailed instructions on making a Download and getting ready to sell, check out this quick start guide.

Remember, before you upload your images be sure to optimize them for the web. I recommend TinyPNG. Even though I use professional graphic software, I use this site every day because I’m very pleased with the quality of the images and small file sizes. The website makes optimized PNG and JPEG files (despite the name).


Free Templates To Jumpstart Your Work

Heading: Free digital product images

Here are some templates to get you started. To use these you need either a free Canva account, an Adobe Photoshop or Creative Cloud license, or a copy of Affinity Designer or Photo.



Preview of eBook Template

eBook Template


Preview of Spreadsheet Template

Spreadsheet Template


Preview of Document Template

Document Template

Free Stock Images

There are a few great websites with free stock photos and vector graphics we wanted to share:

  • Unsplash – A great site with free stock photos, including textures that can be used for a background image.
  • Pexels – Another site with free stock photos and videos
  • Streamline – A collection of some of the best vector icons, illustrations, and emoji on the web. They have free and paid collections.

Conclusion

Nice work! You’ve learned how to make fantastic digital product images. Hopefully one of our templates has you moving ahead at full speed.

Product images are very important. It’ll always be worth the extra effort to make them look nice. We trust they’ll help you succeed with your online small business and generate that coveted passive income.

We have a lot more resources for digital creators like you. What do you want to learn about next?

Be sure to subscribe to our newsletter or follow us on Facebook and  Twitter to get our latest resources for digital creators.

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EDD + Astra: Easily Create a Flexible and Beautiful Theme https://easydigitaldownloads.com/blog/edd-and-astra-easily-create-a-flexible-and-beautiful-theme/ https://easydigitaldownloads.com/blog/edd-and-astra-easily-create-a-flexible-and-beautiful-theme/#comments Tue, 26 Apr 2022 15:01:44 +0000 https://easydigitaldownloads.com/?p=1760603 Easy Digital Downloads is now integrated with Astra, the most popular WordPress theme in the world! Use Astra to easily design a beautiful and flexible theme.

The post EDD + Astra: Easily Create a Flexible and Beautiful Theme first appeared on Easy Digital Downloads.

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Few things are more important than the visual appearance of your website.

To make (and increase) sales on your eCommerce site, your theme needs to:

  • Make a great first impression
  • Allow for easy product browsing and selection
  • Provide a quick easy purchase process

That’s a tall order. How do you do all of these things while looking good?

For more than 1.6 million people there is a simple answer to that question. Use Astra! 🚀

What is Astra?

Screenshot: Astra Logo

Astra is, simply put, the most popular theme for WordPress. It’s built by Brainstorm Force, a group of WordPress experts that have been building sites since 2009. They launched Astra in 2017. 

That’s actually pretty late in the game for WordPress themes, yet it has grown to be a top theme. Maybe the top theme.

What is a WordPress theme?

Just in case you are not familiar with themes. A theme (aka ‘template’) is the collection of HTML, CSS, PHP and Javascript files that control your website’s appearance. Every WordPress site is using one.

There are tens of thousands of them available with both paid and free options. Not sure which one you’re using? On your WordPress dashboard go to Appearance > Themes. You can see which one is activated and download themes right from your dashboard.

Why is Astra So Cool?

How? Why? Hard work and focus. The team knows what makes a theme great, and they just keep making it better. The Astra WordPress theme has everything that matters:

  • ✅ Speed – this theme is proven to load fast. In most situations it’ll load in a half a second. That’s 0.5 seconds! 🏎
  • ✅ Lightweight – Astra uses less server resources (50 kilobytes) than most themes that use hundreds of kilobytes. This helps your site run fast for more customers at the same time. It’s almost like magic. 🪄
  • ✅ Flexible and customizable – You can make your Astra-themed WordPress site look however you want it to. Without any code.
    • And you can do this with all the popular WordPress plugins. Want to work with page builder plugins like Elementor or Beaver Builder? Gutenberg? The Customizer? Choose your flavor, or mix a few together! 🍭

It Just Got Even Better!

🎉 Now Astra is fully integrated with Easy Digital Downloads (EDD)!

Astra and Easy Digital Downloads Logos

Use the free version of Astra and easily customize how your EDD downloads and store pages look. You can have a beautiful store that matches your brand in minutes.

Standard EDD Integration

When your WordPress site has EDD and Astra installed, you’ll find a new tab just for EDD on your Customizer.

Go to Appearance > Customize to open the Astra Customizer window.

On the left side you’ll see a tab labeled Easy Digital Downloads.

Click on that tab, then click Product Archive to customize how your shop page appears.

Screenshot: Astra theme Easy Digital Downloads Controls

Note: The EDD shop page is called a Product Archive. In WordPress-speak a page that displays a list of Posts is an Archive. Each product in your EDD store is a Custom Post called a Download. Your Product Archive page displays a list (or archive) of these Downloads.

You’ll have tons of options like:

  • How many columns of products to display (on desktop, tablet, and mobile)
  • What to show and not to show (like product images or short descriptions
  • How to label each type of button
  • The width of the content area

For example, below, say I think it’s too crowded to display my short descriptions.

Screenshot: Astra theme Easy Digital Downloads Controls

I can simply toggle that off!

Screenshot: Astra theme Easy Digital Downloads Controls

Starter Themes

The free version of Astra also gives you access to Starter Themes. Choose from more than 100 free Starter Themes that are ready to import into your website and easily customize.

The eBook theme is EDD-integrated and ready for selling digital products.

Screenshot: Astra Starter Theme for eBooks

Astra has starter themes for building any kind of website. Astra has done all the web design for you. You just customize the colors, add blog posts and content, and you’re ready!

🔎 Learn more about Astra + EDD at Astra’s Docs.

Go Pro

Be sure to grab Astra Pro to give your site an even more professional edge over your competition.

You’ll get the Easy Digital Downloads Module. This module gives you more controls and ways to enhance the user experience on your website.

  • Header cart icon and style
  • Advanced Product Archive controls
  • Advanced Single Product page controls
  • Checkout page controls
  • Detailed font, color, and background color controls for each aspect of your store

For example, on the Product Archive you’ll see more layout options:

Screenshot: Astra theme Easy Digital Downloads Controls

Or, you can add stylish details to enhance the shopping experience like a Box Hover Shadow that allows the product to stand out when the shopper hovers over it.

Screenshot: Astra theme Easy Digital Downloads Controls

🔎 Learn more about the EDD module at Astra’s Docs. Everything is very thoroughly explained!

Also Included with Pro

Get Astra Pro for the EDD module. Stay for the other goodies.

You get A LOT more with Astra Pro than just the EDD module. Although we think the EDD module alone is worth it. (But let’s face it, we’re biased 😇). 

Astra Pro also gets you:

  • More site layouts, more nuanced color controls, and better fonts and typography options
  • Header sections, footer sections, a mega-menu option
  • White label (removes all Astra branding from the frontend and backend, great if you are building a site for a client)

Add The Essential Bundle for:

  • 180+ Premium Starter templates
  • WP Portfolio plugin
  • The choice of one Ultimate Add-ons for either Elementor or Beaver Builder

Or opt for the Growth Bundle to add:

  • Convert Pro plugin
  • Schema Pro plugin
  • Both the Elementor and Beaver Builder Ultimate Add-ons
  • A free membership to the SkillJet Academy

We’re confident that Astra can help you build a better and more beautiful store. It’s a great theme option if you’re just starting out, or want to do an overhaul of your site’s visuals with little work. 


Are You Using EDD?

Not yet using Easy Digital Downloads to sell your digital products yet? 

Well let’s do that!

EDD is the best way to sell digital products (aka downloads, downloadable products, or virtual products) with WordPress. We have a 10-year proven track record of helping more than 50,000 businesses sell their digital creations.

Just like Astra, EDD has a free version. Not a free trial. With just a few clicks you’ll get:

  • Protected product files, only paying customers will have access to your digital downloads
  • Flexible checkout options
  • Customizable shopping cart
  • Discount codes
  • Customer management (basic CRM)
  • White label (full control over branding)
  • eCommerce reports
  • Stripe and PayPal integrations
    • Use Stripe or Paypal to accept credit cards
    • Use Stripe to accept Apple Pay or Google Pay

Using WordPress and want to get Easy Digital Downloads for free?

Enter the URL to your WordPress website to install.

 

As your business grows, EDD can grow with you. When you need more functionality,  purchase an EDD Pass to add features like email marketing integration, subscriptions, invoices, or product reviews. Start for free, pay when you need to!

Happy selling,

Joe Wells
Product Educator, Easy Digital Downloads

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Marketplace vs. Your Own Store (Which is better?) https://easydigitaldownloads.com/blog/selling-through-your-own-store-vs-marketplace/ Tue, 19 Apr 2022 14:33:00 +0000 https://easydigitaldownloads.com/?p=1351159 Trying to decide whether to sell your digital products on a marketplace vs. your own store? It’s a big decision. Here are pros, cons, and options. Fight!

The post Marketplace vs. Your Own Store (Which is better?) first appeared on Easy Digital Downloads.

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Are you trying to decide whether to sell your digital products on a marketplace vs. your own store? It’s a big decision.

In this article we’ll discuss the pros and cons of both options. We’ll also discuss an unexpected third option! 

Last, we’ll show you how to easily set up your own powerful eCommerce store for free (if you have WordPress website).

Let the battle begin! Here’s what we’ll cover, feel free to skip around:


What Is A Marketplace?

Heading: What is a marketplace?

Online marketplaces are websites (or apps) where you can purchase products from multiple sellers or sources.

It’s a very popular eCommerce business. Popular marketplaces include huge retailers like the old-school original eBay, the world-dominating Amazon, and huge niche-of-niches site Etsy.

Screenshot: Amazon eBook Marketplace
Amazon’s eBook Marketplace

Marketplaces are one-stop-shops where you buy stuff from unseen providers, often called ‘vendors’. Those vendors are paid a cut (or commission) of the sale.

Why Use a Marketplace?

If you’re creating digital products (aka digital downloads, downloadable products, or virtual products) you might list on a marketplace for two main reasons:

  1. It’s easier and faster than setting up your own website
  2. You get access to an existing audience (one that may be prepared to buy your type/s of product)

There are many pros and cons of being in a marketplace. Let’s think them through…


Marketplace: Pros and Cons

Heading: Marketplace: Pros and Cons

It’s easy and fast to get started on a marketplace, but be sure to think through the downsides.

🟢 Marketplace Pros🔴 Marketplace Cons
Marketplaces already get traffic to their site. This may make it easier for you to find an audience (but there’s no guarantee, they are sometimes crowded and noisy places).Listing fees. They take a cut of your revenue. The more you make the more they take. You still also pay credit card fees on most marketplaces.
It’s easier to list on marketplace sites than build your own website.There is no way to directly communicate with ‘your’ customers (or potential customers), some marketplaces go so far as to forbid it. 
You may be able to build an audience more quickly.Therefore, ‘your’ customers are not your customers. They are marketplace customers.
You can test improve you new/MVP (minimally viable product) with your first few customers.Your downloads are surrounded by competing products and distractions outside of your control.
You can get help from a customer support team (at least in theory).Upselling or cross-selling not available (or very limited, and not limited to your own products).
No way to follow up with ‘your’ customers after purchase, you may want to help them succeed (sometimes called onboarding) but may not be able to.
No control over the customer experience (brand, checkout, look and feel).
You have to follow their terms of use, which can change at any time.
Many marketplaces have limitations on what prices you can charge for your own products.

Your Own Website: Pros and Cons

Heading: Your Own Website: Pros and Cons

Building your own website might sound hard, and it is harder than simply listing on someone else’s website. However it’s a ton easier than it used to be.

To get eCommerce functionality used to require a developer and much time and money. Not anymore. You can sell online with no custom coding.

Let’s weigh out the pros and cons.

🟢 Your Own Website Pros🔴 Your Own Website Cons
Higher profit margins (at least in the long run). You get to keep all of your revenue (minus transaction fees).Setting up your own store is more work than simply listing on a marketplace
Full control of the brand, voice, messagingYou’ll have to find ways to attract visitors (traffic) to your website
Full control of the shopping and checkout experienceIt may take more time
Your downloads aren’t surrounded by competitors and distractionsYou are responsible for maintaining and securing your website (you can choose a managed web host to take care of all that for you)
Communicate directly with your customers (and potential customers)
Upsell and cross-sell
More control of your overhead expenses

Which One Should I Choose?

Heading: Which one should I choose?

It’s hard to know. You have to decide for yourself. But we have a tip and questions you can ask yourself.

Pro tip: Marketplaces are generally better for beginners and side hustlers. Your own eCommerce site is generally better for serious business owners

Ask yourself:

  • Am I starting a business or making a little money on the side?
  • How much time do I have to dedicate to this?
  • What kind of lifestyle am I going after?
  • Am I ready to handle having my own website?
  • Do I care if I am giving away some of my profits?
  • Is convenience more important to me, or is independence and profitability most important?
  • What are my 3-5 year plans?
  • What kind of niche or market segment am I going after?
    • Bigger clients and corporations may not take your product seriously if it doesn’t have its own high-quality website. They may not like buying from a third-party (the marketplace).
    • It’s hard to charge higher prices on a marketplace. Sometimes the marketplace even sets limits.
    • Smaller clients are more price conscious and less quality conscious. On the one hand they don’t mind your product being on a marketplace. On the other hand, they aren’t willing to pay a higher price.

Business Owner Responsibilities

When you start thinking about owning an online business you’re going to have to think about the new responsibilities you’re taking on.

  • Legal policies (terms of use, privacy)
  • Customer support
  • Refunds
  • Website hosting
  • Design
  • Site maintenance

Remember that all those items listed above are easier to do now than they were a few years ago. And it’s likely to get easier and easier as technology improves.

Running your own store can be extremely rewarding. You can build a name for yourself with complete independence!

Smart entrepreneurs know that they can only get so far selling their own products on someone else’s website.

Sample Use Case

How does this work in the real world? Let’s look at an example.

Pretend you want to sell online courses about playing bass guitar. Do you want your first impression to be on your own cool digital storefront or on a bustling marketplace?

Here’s a bass class on the popular online course site Udemy:

Screenshot: Udemy bass class

And here’s one of the nice product landing pages from EDD user BassBuzz:

Screenshot: BassBuzz landing page

Which one is more your style? What are your goals?

  • It’s probably easier to get started on Udemy, but is that the kind of web presence you want?
  • That BassBuzz site looks pretty rockin’, but are you ready and willing to put in that kind of work?

Consider the pros and cons. It depends on what you want and where you are on your business journey.


A Third Option

Heading: A Third Option

There is a third option. We call it coexisting.

You can have your own store and list on a marketplace/s.

When and why would you do this?

You could temporarily coexist when:

  • You’re first building your product/s and brand. Marketplaces can be helpful in getting brand recognition started.
  • You transition to independence. While you are getting your domain name set up, established on search engines, and developing your marketing strategy.

In some cases, you might even coexist permanently:

  • If you have many different products, offer a small selection on the marketplace, and redirect customers via email marketing to your online store for the full catalog or upgrades (possibly with discount codes).
  • Do your products have a path for upselling or cross-selling? Have your base-level product available in both places, while upselling or cross-selling on your website, possibly with discount codes.

It can be a good strategy to do both! Two sales channels can be good. 

⚠ Remember, some marketplaces do require that you only sell on their eCommerce platform.


How to Easily Make Your Own eCommerce Website

Heading: How to easily make your own ecommerce website

If you are selling digital products, the best way to go is WordPress and Easy Digital Downloads (EDD).

WordPress + Easy Digital Downloads Logos

Why WordPress?

WordPress is the best website builder. It’s the technology powering more than 43% of the internet. No other web technology powers even 5%.

You can trust it to be your ecommerce platform and more. That last part is important. You never quite know what you’ll need your website to do in the next year or two.

WordPress has the largest ecosystem of themes (templates), plugins, and professional services providers. It has integrations with just about every technology you can think of.

You can trust that it will be able to grow and adapt to whatever your business needs…now and later.

Control and Freedom

You also have full control and freedom over your data with WordPress. Marketplaces tend to be closed. They limit what you can do. WordPress is open source. Do whatever you want with the platform. Own all the data.

🤷🏾‍♂️ Don’t have WordPress. No problem. You just need a good web host. Click here for a guide on choosing one. There are discount codes too!

Why EDD?

EDD is one of the most trusted WordPress plugins available. More than 50,000 businesses, big and small, rely on it for selling online.

We use EDD too! Easy Digital Downloads is a powerful way to build a full featured ecommerce website. No custom code required.

Why Not Other Ecommerce Platforms?

Online shopping is a big world, there are many options. The downside of many other websites, services, and platforms is that they are not designed from the ground up to sell digital downloadable products.

WooCommerce, BigCommerce, and Shopify are powerful platforms. But they are all designed for physical products. With them, tools for selling digital products are an afterthought. A bolt-on addition.

You’ll waste time setting up (or disabling) shipping, logistics, and inventory tools you don’t need. Some solutions even require paid add-ons to sell digital or virtual goods.

  • If you are selling mostly physical goods, WooCommerce is a good option. It’s built on WordPress so you get all the advantages that WordPress has to offer. There are ways to use it for free.
  • Shopify and BigCommerce only offer a free trial. EDD has a free forever version. EDD Passes start off at lower annual prices than their more expensive monthly fees.

EDD FTW

EDD is purpose-built for digital creators selling digital files or digital goods. It lets you get started selling your digital products for free.

EDD has a free version, not a free trial.

Here’s what the free version includes:

  • Protected product files, only paying customers will have access to your digital downloads
  • Unlimited product pages
  • Customizable product listings
  • Full control over pricing
  • Complete control over the customer experience and branding (white label)
  • Shopping cart with payment options
  • Flexible checkout options
  • Discount codes
  • Works with any WordPress theme (template)
  • Customer management (basic CRM)
  • eCommerce reports
  • Stripe and/or PayPal payment processing:
    • Accept credit cards with Stripe and/or PayPal
    • Accept Apple Pay and Google Pay with Stripe

Why wait? Get started now with no risk. It’s all self-serve and a click away.

Using WordPress and want to get Easy Digital Downloads for free?

Enter the URL to your WordPress website to install.

 

Need More? Add More!

EDD is free to use forever. As your business grows, however, you may need to add more functionality to your store. EDD lets you use and pay only for what you need.

Grab an EDD Pass to add features like:


Goin’ Your Own Way? Here’s Where To Start

If you’ve decided you want to sell on your own terms, great! We’re ready to help you.

Marketing Tips

Remember, one central challenge with running your own website and store will be getting visitors to come to it. What do you do!?


Conclusion

Good stuff! You’ve weighed the pros and cons of whether to sell your digital products on a marketplace vs. your own store. You know how to build your own ecommerce shop. You’re even equipped to go your own third way.

We hope we’ve helped you today as you scale up a profitable online business that empowers others!

We have a lot more resources for digital creators like you. What do you want to learn about next?

Be sure to subscribe to our newsletter or follow us on Facebook and Twitter to get our latest resources for digital creators.

The post Marketplace vs. Your Own Store (Which is better?) first appeared on Easy Digital Downloads.

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How to Move: Marketplace ➡️ Your Own Digital Store https://easydigitaldownloads.com/blog/moving-your-digital-product-brand-from-a-marketplace-to-your-own-store/ Thu, 14 Apr 2022 15:00:00 +0000 https://easydigitaldownloads.com/?p=1581635 Want to move off a marketplace to your own digital store? This is a great way to increase profits and grow your business. Pros, cons, and how to ➡️

The post How to Move: Marketplace ➡️ Your Own Digital Store first appeared on Easy Digital Downloads.

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Do you want to move your digital product off a marketplace to your own store? It’s worth considering. This is a great way to increase profits and grow your business.

In this article we’ll show you how to make your own online store. In the past this functionality required a developer or coding skills. But not anymore.

We’ll show you how with no custom coding required!

Let’s get started. We’ll cover a lot. If you already know something, just skip ahead!


What Is An Online Marketplace?

Heading: What is an online marketplace?

An online marketplace is a website, or app, where customers can purchase products from multiple sellers or sources.

Popular marketplaces include Amazon, Etsy, or even eBay. Although eBay is not known for digital products, but they can be sold there as ‘electronically delivered items’ 🤨. If you are creating digital products (aka downloadable products, downloads, or virtual products) you probably listed on a marketplace for one of two reasons:

  • It was quick and easy
  • And because they can give you access to an audience quickly

There are many pros and cons of being in a marketplace. Let’s look at them…


The Pros and Cons of Selling on a Marketplace

Heading: The pros and cons of marketplaces

Selling your digital products via online marketplaces is great for many things, especially when you are a beginner. They’re great for:

  • Establishing your product with an online presence
  • Building an audience
  • Testing out your product/s when it’s new or an MVP (minimum viable product)

Most likely, eventually, there will be a time when you should go your own way. You can only go so far without your own website.

Going solo comes with many benefits, including more control over everything from marketing to pricing. You’ll have more freedom to experiment with new products too.

Let’s weigh the pros and cons.

Marketplace Pros and Cons

🟢 Marketplace Pros🔴 Marketplace Cons
Marketplaces already get visitors to their site. This may make it easier for you to find an audience (but there’s no guarantee).They take a cut of your revenue. The more you make the more they take. Plus you still also pay the credit card fees on most marketplaces.
It’s easier to list on other sites than build your own websiteYour customers are not your customers. The customers are the marketplace’s customers
You may be able to build an audience more quicklyNo direct communication with the customer. Often there is no way to follow up with ‘your’ customers after purchase, you may want to help them succeed (sometimes called onboarding) and won’t be able to.
You can improve your new/MVP product with your first few customersUpselling or cross-selling not available (or very limited, and not limited to your own products)
You can get help from a customer support team (at least in theory)Your downloads are surrounded by competing products and distractions outside of your control
No control over the customer experience (brand, checkout, look and feel
You have to follow their terms of use, which can change at any time
Many marketplaces have limitations on what prices you can charge

From Beginners to Business Owners

You’ve likely noticed that the pros for marketplaces are good for beginners. When you’re just getting started you want an audience, and may not care about profits and controlling the customer experience as much.

The cons of marketplaces become apparent as you begin to think like a business owner. Smart entrepreneurs know that you can’t really build your own online business on someone else’s website.

You’re going to need your own online store to grow from a solo side hustler to a small business to a thriving eCommerce business.

In order to transition seamlessly, there are some important steps to keep in mind.


Do This First!

Heading: The pros and cons of marketplaces

If you are on a marketplace and even just thinking about moving to an online store of your own you have to answer this question

🛑How you will communicate with your customers ⁉

In most cases the marketplace has already stacked things against you running your own online business. You may not have realized it.

Your marketplace has made it hard or impossible to have direct communication with your customer base.

  • You probably don’t have their email address
  • They are likely not a follower on your social media
  • You have no way to contact them

With Etsy, for example, you are not allowed to contact a customer outside of the purchase process 😱. The only way to contact them is if you had them opt in to an email newsletter or mailing list at the time of purchase.

Build an Email/Contact List

It’s crucial to keep the audience you’ve built as much as possible. After spending the time and effort, you don’t want to start all over from scratch!

Most marketplaces don’t allow you access to customer details. That’s why we say your customers are not actually your customers on the pros/cons.

Check with your marketplace terms, FAQs, or support team to be totally sure.

1⃣ The first thing to do is build a contact list. Now. Before you make your move.

Give current customers a reason to give you their email address. Offer them:

  • A free resource (called a lead magnet)
  • Discounts on future purchases
  • Loyalty points
  • Special resources just for customers

For example, Etsy sellers can give customers special offers (such as monthly coupons) for opting into a mailing list in the order notes.

Pro Tip: Don’t just think about new customers, or current ones. Think about potential customers. It’s good to build a contact list from those just considering your products as well.

Bridge The Gap With Social Media

2⃣ The second thing to do is use of social media.

If you haven’t expanded your brand to social media channels, you should. You are and will be missing out on a lot of opportunities.

Plus, if you are moving to your own store, social media is even more important. It’s a bridge to cover the gap as you move. It’s part of your stable foundation.

Facebook, Instagram, Twitter, LinkedIn; these platforms provide a home for your brand — before, during, and after the move.

All through your transition, social media apps are reliable places to make announcements. You can inform your audience about what’s going on and what they can expect from you in the future.

Plus, if you don’t have access to customer details, if your marketplace is a closed-down place, social media gives you a lifeline. It might be the only place you can reach people.

We have to point back to #1 above now. Having an email contact list is essential. Many entrepreneurs would argue it’s more important than social media.

Just because someone follows your social media account doesn’t mean they’ll see your post in most cases. Emails are more likely to get the message through.

Keep It Consistent

Don’t forget: It’s important to be as consistent as possible across all platforms. Make sure your logo and colors are the same on your social media profiles, your marketplace profile, and your (new) ecommerce site.

Lot’s of beginners overlook this. It’s important to keep a cohesive brand that doesn’t confuse or disorient your audience as you move.


Coexisting (And When To Do It)

Heading: Coexisting

Should you stay or should you go? Sometimes neither.

It can be a good strategy to do both! We call this coexisting. There’s no law that says you can’t haul in online sales on both your own site and a marketplace.

🚨 Remember, some marketplaceS do require that you only sell on their eCommerce platform. If that’s the case you can just sell a different version of your product/s.

When should you coexist?

  • As you transition to independence. While you are getting your domain name set up, established on search engines, and developing your marketing strategy.
  • While you’re first building your brand. Marketplaces can be helpful in getting brand recognition.

Permanently Coexisting

It may make sense for you to sell products in both places for the foreseeable future.

  • Do you have lots of different products? Consider offering only a small selection on the marketplace, and redirecting to your online store for the full catalog.
  • Is there a path for upselling or cross-selling other products? Provide a way to get started in both places, while upselling or cross-selling on your website, possibly with discount codes.

Prepare To Move/Migrate

Heading: Prepare to move

Similar to moving to a new home, moving your brand requires some preparation. You can’t just pick up and leave. If you do, it will probably be a mess, don’t expect perfect results!

Communicating with your customers

It can be tricky to notify your marketplace customers that you’re opening your own store. This is because you’re kinda taking business away from the marketplace.

As we discussed, the marketplace may have already stacked the deck against you by making direct communication with ‘your’ customers hard or impossible.

However, if you’ve built an email marketing list and/or grown your social media following, you’ll be in a good position.

To make the transition from marketplace to store smooth and seamless, send notifications to customers about what’s going on before the switch.

For example, you could send a newsletter to your mailing list in order to:

  • notify customers that you’re moving to your own store (and when),
  • inform them that customer support, refunds, and other questions will be handled entirely through your website,
  • let them know where else they can find you (social media, etc.), and
  • explain any incentives you’re offering for purchases on your new store (consider discount codes)

Make sure you have a website, or at the very least a welcome/landing page set up. Be sure to update your marketplace profile so that all links are going to the right place.

Pro Tip: Use SeedProd on your new website. SeedProd has great tools for making an attractive landing, welcome, or coming soon page. Then, when you’re ready, they have an easy-to-use drag-and-drop full website editor. You can make your own theme and beautiful product pages with no code!


How to Build Your Own Digital Store

Heading: How to build your own digital store

The best way to build your digital ecommerce store is WordPress and Easy Digital Downloads (EDD).

Move from your marketplace to your own digital store with WordPress and EDD

Why WordPress?

WordPress is the best website builder in the world. It powers more than 43% of the internet. No other web technology platform has even got to 5%.

You can trust it to be your eCommerce platform and more. That ‘and more’ part is important. You never quite know what you’ll need your website to do in the next year or few years.

WordPress has the largest ecosystem of themes (templates), plugins, and professional service providers of any other platform. You can trust that it will be able to grow and adapt to whatever your business needs…now and in the future.

Control and Freedom

You also have full control and freedom over your data with WordPress. Some platforms and marketplaces are closed. They limit what you can do. Not so with WordPress. WordPress is open source, the platform and any data you put into it is yours to use however you like.

🤷🏾‍♂️ Don’t have WordPress. No problem. You just need a good web host. Click here for a guide on choosing one. There are discount codes too!

Why EDD?

EDD is one of the most trusted WordPress plugins available. More than 50,000 businesses, big and small, rely on it for selling online.

We use EDD too! Easy Digital Downloads is a powerful way to build a full featured ecommerce website…without any code!

Why Not The Other Ecommerce Platforms?

There are many ways to do online shopping. The downside of many other websites, services, and platforms is that they are not designed from the ground up to sell digital downloadable products.

WooCommerce, BigCommerce, and Shopify are powerful platforms. But they are physical stores not digital stores. They are designed for physical goods first and foremost. In some ways selling digital products for them is an afterthought.

You’ll waste time setting up shipping, logistics, and inventory tools you don’t need. Some solutions even require paid add-ons to sell digital or virtual goods.

Not so with EDD.

EDD is purpose-built for digital creators. It lets you get started selling your digital products for free.

EDD has a free version, not a free trial.

Here’s what the free version includes:

  • Protected product files, only paying customers will have access to your digital downloads
  • Full control over pricing
  • Full control over the customer experience and branding (white label)
  • Shopping cart with payment options
  • Flexible checkout options
  • Discount codes
  • Customer management (basic CRM)
  • eCommerce reports
  • Stripe and/or PayPal payment gateway integration

Get started now with no risk whatsoever.

Using WordPress and want to get Easy Digital Downloads for free?

Enter the URL to your WordPress website to install.

🏎 Check out our quick start guide. It covers:

  • Installing EDD
  • Creating product pages (called ‘downloads’ in EDD)
  • Getting payments set up with Stripe

How to Move/Migrate Your Digital Store

Heading: How to migrate your own digital store

If you have a lot of products to move over from your marketplace, we have two great options for you.

  1. Use EDD’s built-in CSV import tools
  2. Hire LitExtension Shopping Cart Migration Service

Use EDD’s Built-in CSV Import Tools

EDD has a way to mass import payment history and products/downloads!

After you have installed EDD, look on your WordPress dashboard under Downloads > Tools > Import/Export.

Screenshot: Import to move from marketplace to your own digital store with EDD

Click on the Import CSV buttons and you’ll be guided through the import process.

🤓 CSV stands for ‘comma separated values’ it’s a file for transferring data between apps or spreadsheets. You can open a CSV in Google Sheets or Excel.

Where Do I Get A CSV?

🎲 This could get dicey. Some marketplaces don’t want to give you any controls or freedoms. Your data may be locked away from you. WordPress is the opposite, which is why it’s so powerful and appealing.

Check your marketplaces documentation. Buried in their menus or settings, somewhere, they likely offer a CSV export option.

For example, here is the link for downloading your listing information on Etsy.

Take the CSV file your marketplace vendor provides and use the Import CSV button described above. We’ll walk you through it from there on your WordPress dashboard.

Use LitExtension

Have lots of products to transfer? Don’t have time to bother with CSVs? Can’t get a CSV from your marketplace vendor?

There’s almost always a way. And LitExtension can find it.

Screenshot: LitExtension Shopping Cart Migration Service Home Page

LitExtension’s Cart Migration Service has been used to migrate more than 200,000 ecommerce stores. They integrate with more than 120 platforms.

We’ve worked with the team to get Easy Digital Downloads working with their systems.

Migrating from Etsy to EDD starts at $118! That’s if you have 100 or fewer products, orders, or customers (entries) to move over.

New Responsibilities

Now that you’re moving to your own store, you’re going to have a few new responsibilities.

We’ve written about a lot running a digital product store. You may want to check out our articles on the anatomy of a store, or accepting credit card payments, or pricing your products, and maybe even choosing a business model.

Here are some things to keep in mind. Things that your marketplace may have taken care of.

Taxes

The laws for digital product taxes are constantly changing. Check with your local government for specifics. We also have articles about digital product taxes and dealing with EU VAT.

Terms and Conditions

In order to protect yourself, your customers, and your products, you’re going to need a set of terms and conditions on your website. If you’re not sure how to go about this, you can either hire a specialist to do it for you, or copy the format from an existing digital product store and modify them to fit your needs.

A Refund Policy

Whether or not you decide to offer refunds, you should have a clear refund policy in place. Learn more about refunds for digital products here.

Pro Tip: Consider using a service that writes and keeps your terms and policies up to date for you. We recommend Termageddon. Learn more about writing policies here.

Site Management

Easy Digital Downloads and WordPress make managing an eCommerce website as easy as possible. As time allows, learn more about site security and site performance on our blog.

Support

Be aware that you’ll now be responsible for supporting your products and responding to customer questions. Want to know how to be amazing at customer support? Check out this post.

Protecting Your Products

No worries here! EDD has you covered. If you want to be more in the know, read our article about protecting your digital products.

Helpful Articles

It might be more work, but you get to keep more money when you run your own store.

Here are some articles from one digital creator to another. We know you’ll find them helpful.

Remember we use EDD too. And we run a digital store on WordPress just like you’re about to be doing. We’re in this together. 🙌


Marketing and Promotion Tips

Heading: Marketing and Promotion tips

Remember, the biggest thing going for marketplaces is that they, most likely, have traffic coming to them.

Your first challenge will be getting traffic to your site. No traffic, no sales.

Here are some tips, fellow creators. 💪

Um, Blog, Totally

If you do as we suggest and use WordPress and Easy Digital Downloads, don’t forget you also have a powerful tool ready and waiting…your blog!

🎉 WordPress is the best blogging platform!

Why blog? It’s a proven way to get your target audience to visit your site. Write optimized posts (SEO – search engine optimization).

What do you blog about? Your product! You are passionate and knowledgeable about helping solve people’s problems. That’s why you’re making downloadable products.

Online shoppers search for solutions to their problems. So talk about how you can help them. Don’t be too salesy, but if your product can help them, tell them about it!

Blogging Works

We reduced the amount of blog posts we were writing in early 2021. Our traffic tanked. We’re back at it – with the help of All In One SEO – and we’ve hugely increased traffic to our site!

Do A Giveaway

Moving from a marketplace to your own store is an exciting moment. Invite your customers to celebrate with you.

Generate some excitement with a giveaway. There’s an app plugin for that. Check out RafflePress to make it easy to do a giveaway or contest.

This is a great way to get more website traffic, grow your email/contact list, or even get social media followers.

Make The Most Of Every Visitor

The sad fact is, on most sites, 70% of visitors stop in for a few minutes and leave forever.

Consider using conversion optimization software like OptinMonster.

Increase the amount of visitors that convert to paying customers or email list subscribers. You do this by displaying relevant offers with pop-ups, sliders, or floating bars at the top of your website. OptinMonster uses exit-intent technology.

Exit Intent is detecting when someone is about to leave your website and displaying a special offer before they go.

More than 1.2 million websites use OptinMonster, including ours! They have thousands of jaw-dropping success stories.

Give Away Lead Magnets

Lead Magnets are free resources you give away in exchange for a site visitor subscribing to your email newsletter.

They are a proven way to grow sales.

🧲 Check out our guide on creating lead magnets with EDD

Offer Discounts

Get current customers active on your new site by giving them a compelling reason to visit. Offer a discount code. Consider making it a limited-time offer.

This can help you get things started, and also helps Google and Bing ‘see’ (crawl and rank) your possibly-new website.

If you already know who your biggest spenders are, you could offer them exclusive discounts for making purchases on your new site. You could also offer site-wide limited-time discounts, or special free bonuses for existing customers or first-time buyers.

🎟 EDD has discounts built right in. Learn more about using them.

Consider Pricing Changes

You can also take this opportunity to rethink your pricing.

  • Your marketplace may have forced you into their pricing limits
  • You no longer have to worry about (or pay) their fees

Keep your prices the same — taking advantage of that extra income that will no longer be deducted by the marketplace middleman fees. Or, it might be wise to lower your prices to get the sales coming in. You still stand to make more profit.

Consider how to bundle your products. Now that you have full control over everything! Learn more about product bundles here.


Conclusion

Good work! You’ve learned how to move from a marketplace to your own digital store. We’ve looked at pros and cons and strategies.

🛒 We’re confident setting up your own storefront with EDD can help you succeed with your business and empower others!

We have a lot more resources for digital creators like you. What do you want to learn about next?

Be sure to subscribe to our newsletter or follow us on Facebook and Twitter to get our latest resources for digital creators.

The post How to Move: Marketplace ➡️ Your Own Digital Store first appeared on Easy Digital Downloads.

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7 WordPress Themes To Make Your Digital Store Look Amazing https://easydigitaldownloads.com/blog/ways-to-make-your-digital-download-store-look-amazing/ Thu, 07 Apr 2022 18:25:50 +0000 https://easydigitaldownloads.com/?p=1757526 Selling digital products and downloads? You need a WordPress theme that looks amazing. A nice looking online store builds trust. Trust leads to increased sales.

The post 7 WordPress Themes To Make Your Digital Store Look Amazing first appeared on Easy Digital Downloads.

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Have a digital store? You need a WordPress theme that looks amazing. A nice looking online store builds trust with customers. Trust leads to increased sales.

In this article we’ll show you how to make your digital downloads shop look great.

We’ll be using WordPress and Easy Digital Downloads. We’ll look at some free and paid options for controlling your website’s appearance.

Here’s how we’ll break this down. Feel free to skip around!

  1. About WordPress Themes
  2. Selling With WordPress and EDD
  3. 6 Theme Options for Amazing Looking Sites

About WordPress Themes

Headline: About WordPress Themes

First things first. Let’s talk quickly about what a WordPress theme is and why you need to know. 

Every WordPress blog or website has a theme. Themes control the visual appearance of the website. Some other website platforms call them templates. Same idea. WordPress-folk call them ‘themes’.

WordPress templates = WordPress themes

If you want to make your WordPress website look good, it’s up to your theme.

📚 WordPress themes are a package of related PHP, Javascript, CSS, and HTML files that control your site’s look and feel.

WordPress is hands-down the best way to build a website. WordPress powers more than 43% of the internet. No other web technology has even 5%.

One secret behind the success of WordPress is the hugely robust ecosystem of themes. There are tens of thousands of themes. No one can be sure how many. There are many companies that can build or customize existing themes. There are over 9,000 free themes on the Wordpress.org Theme Directory.

🔑 The key takeaway is that with so many options you can know with confidence that a WordPress site can be powerful and beautiful. And that it can grow and adapt with you as your needs change.


Selling With WordPress and EDD

Headline: Selling with WordPress and EDD

The best way to build your website is with WordPress. It’s future proof, capable of anything, and also affordable. There’s no better mix of powerful and inexpensive out there.

The best way to sell digital downloads (aka ‘digital products’ or ‘virtual products’) with WordPress is Easy Digital Downloads (EDD).

WordPress + Easy Digital Downloads Logos

Get WordPress

Don’t have a WordPress site yet? All you need is a good web hosting service. A solid web host will make it easy to install WordPress, in many cases doing it for you, or making it as simple as a few clicks.

➡ Check out this guide to choosing a WordPress web host. Includes discount codes!

Get EDD

EDD is purpose-built for selling digital products, from PDFs to software. Like WordPress, there is no better mix of powerful and inexpensive.

You can use EDD for free, and use it free forever.

EDD has a 10-year proven track record. It’s one of the most trusted WordPress plugins for ecommerce out there. It’s trusted by more than 50,000 businesses – of many sizes – to run their digital stores.

Pros and Cons

⚖ 👎🏾 With many other eCommerce solutions selling digital products and downloads is an afterthought. You’ll waste time setting up a shop made for physical goods with shipping, logistics, and inventory tools you don’t need.

⚖ 👎 It’s tempting to go the cheap and quick route and list your products on existing marketplaces. This has its place for some business strategies. But for most, you can’t really build your own business on someone else’s website. 

👍🏾👍 Try Easy Digital Downloads with no risk. The free version (not trial) includes:

  • Fully customizable branding and shopping experience
  • Direct communication with customers
  • Full control over pricing
  • Shopping cart
  • Flexible checkout options
  • Stripe and/or PayPal integration
  • Apple Pay and Google Pay available with Stripe
  • Discount codes
  • Customer management (basic CRM)
  • eCommerce reports

What are you waiting for? Get after it and grow your business!

Using WordPress and want to get Easy Digital Downloads for free?

Enter the URL to your WordPress website to install.

EDD/Stripe Quick Start Guide

Check out this quick-start guide to get up and selling on your EDD store. It covers installing EDD, getting payments set up with Stripe, and building your first product (called a Download in EDD).

🏁 How to Quickly Sell Digital Downloads with Stripe


6 Theme Options for Amazing Looking Sites

Headline: Theme Options for Amazing Looking Sites

Ok! Once you have that killer combination of a WordPress site and a shop powered by EDD, you’ll want to make it look nice. Below we have ways to get your site looking nice and sharp.

We’ll start with free options and then move to paid options.

1: Themedd

We use EDD here at EDD. Of course we do! We sell digital products and we use our own digital products to sell them! It’s all a bit meta. This website is built on WordPress and EDD.

For our website we use the ‘Themedd’ theme! More precisely we use a child theme of Themedd. That’s what you’re looking at right now when you look at our website.

Screenshot: Themedd WordPress Theme for EDD (free!)

You can use Themedd for free. Click here to download it from our themes directory.

Themedd Features

  • 40+ color/visual controls and logo upload via The Customizer
  • Custom page templates
  • Custom widgets
  • 6 sidebar widget areas
  • Responsive design for desktop, tablets, and mobile
  • Mobile-device-only menu options
 

Note: Child Themes

Child themes are copies of a theme that inherit traits from their parent theme. You can make a sort of copy of a theme, that allows you to customize things to your liking, while allowing the parent theme to handle the ‘heavy lifting’ (basic appearance and functionality).

🎓 Learn all about Child Themes here


2: Vendd

On the EDD Themes Directory we also offer the ‘Vendd’ theme as another free option.

Screenshot: Vendd WordPress Theme for EDD (free!)

Vendd Features

  • Visual controls for site colors and logo via The Customizer
  • Page templates; focused checkout, page/full width, landing 
  • Custom widgets
  • Responsive design for desktop, tablets, and mobile
 

3: SeedProd

SeedProd Logo

SeedProd is a fantastic visual website builder. You can use it to make amazing landing pages. Or you can use it to build an entire WordPress theme with no coding required! It’s all drag and drop.

Screenshot: create a WordPress theme with SeedProd
SeedProd Page Builder

SeedProd Features

  • Easy-to-use visual page builder
  • Prebuilt themes to get you started
  • Page templates for landing page or other pages
  • 80+ Pro Blocks for displaying static and dynamic content
  • Responsive and mobile-ready
  • Faster page performance than many other page builders

SeedProd has a free version mostly designed for making Coming Soon, Maintenance Mode, or simple lading pages. Or you can opt for the Pro version to add all their advanced features, including the full website theme builder.

 

🎓 Or, check out our detailed guide to using SeedProd with EDD


4: Astra

Screenshot: Astra Logo

Astra is the most popular theme for WordPress. It features full EDD integration. Astra is a flexible and powerful option. It’s trusted by more than 1.6 million websites and is known for loading fast.

eBook Starter Theme

Astra features:

  • Visual controls for EDD store pages
  • Integration with popular page builders like Elementor and Beaver Builder
  • 100+ Starter Themes (180+ when you get the Essential or Growth bundle)
  • A free and paid Pro option
    • The free version offers powerful controls for customization
    • The Pro version adds more controls, cart customization, and the header, menu, and white label options that come with Astra Pro

Astra is flexible and integrates with many popular WordPress tools. You can trust that it will always be able to grow and adapt to your needs.

 

📝 Learn more about EDD + Astra on our detailed announcement


These next three theme options have two powerful features in common:

1: They offer a one-click setup option that is oh-so-handy

2: They are built on the Genesis Theme Framework, which is highly respected in the WordPress world for its reliability and fast page loading. Genesis powers more than 600,000 WordPress sites.

5: Karma Digital

Karma Digital is a sleek elegant theme from OsomPress. It’s ready to help you sell your digital products.

Use Karma Digital to Make Your Digital Download Store Look Amazing

Best of all with Karma Digital you also get a Starter Pack. The Starter Pack installs everything you need to run a digital store on your WordPress site, in one click.

The Starter Pack instantly installs:

  • The Karma Digital theme
  • Easy Digital Downloads plugin (EDD)
  • WPForms plugin and a prebuilt contact form!
  • Sample Downloads (products)
  • Sample blog posts
  • Store layout and content pages
  • Custom block collections and block patterns for EDD

Check out, for example, this block collection for doing pricing tables. 🤩

Screenshot: Pricing List feature on Karma Digital

With Karma Digital and the Starter Pack, you simply swap-in your own images and text!

 

📝 Or, check out our detailed Karma Digital announcement with more information on how to work with Genesis and the Starter Pack


6: Coaching Pro

Coaching Pro, by brandiD, is a great theme for a business built around you (or another person). This theme is perfect for consultants, life coaches, business coaches, public speakers, influencers, or authors.

Use Coaching Pro to Make Your Digital Download Store Look Amazing

Coaching Pro has a well laid-out homepage template for introducing yourself (or your client) for an impactful first impression. It also has a cool eBook (or lead magnet) block, product page templates, and Social Media share buttons.

Similar to Karma Digital, there is a one-click setup feature. They call it the ‘One-Click Setup Wizard’. With just a click it will save you time by installing:

  • The Coaching Pro theme
  • Easy Digital Downloads plugin
  • Simple Social Icons plugin
  • Social Proof (Testimonials) Slider plugin
  • WPForms
  • Page templates, store layouts, and sample content

With this theme and the setup wizard you’ll be on your way to done, fast!

 

📝 Or, check out the brandiD announcement with more information on how to work with Genesis and their setup wizard.


7: Hello! Commerce

Hello! Commerce is a great option as well. It’s also from brandiD. It’s geared towards solo entrepreneurs, specialty shops, or agencies. The homepage has a bold hero/top banner, portfolio grid, clients/brands served grid, and sections for featuring products.

Use Hello! Commerce to Make Your Digital Download Store Look Amazing

Similar to Coaching Pro, this theme comes with the One-Click Setup Wizard. It’s so convenient to get everything installed in one click:

  • The Hello! Commerce theme
  • Page templates and sample content
  • EDD plugin
  • Simple Social Icons plugin
  • Social Proof (Testimonials) Slider plugin
  • WPForms
 

📝 Or, check out the brandiD announcement with more details on working with Genesis and their setup wizard


Conclusion

Beeeee-autiful! Thanks for reading. You’ve learned how to make your digital download store look amazing with one of these WordPress themes. We’ve looked at several free and paid options. We’re confident any of these can get your store looking professional and building trust with customers.

Bottom line, we’re confident any of these themes can get your store looking professional and build trust with customers.

We have plenty of resources for visually-savvy digital creators like you. What else do you want to learn about today?

Be sure to subscribe to our newsletter or follow us on Facebook and Twitter to get our latest resources.

The post 7 WordPress Themes To Make Your Digital Store Look Amazing first appeared on Easy Digital Downloads.

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How to work with Git or GitHub for Digital Products https://easydigitaldownloads.com/blog/how-to-work-with-git-or-github-for-digital-products-and-software/ Fri, 25 Mar 2022 13:36:24 +0000 https://easydigitaldownloads.com/?p=1755592 Are you working with git or GitHub to manage your digital products or software? You should be. We'll show you why and how!

The post How to work with Git or GitHub for Digital Products first appeared on Easy Digital Downloads.

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Are you using Git or GitHub to manage your digital products? If you’re not, you should strongly consider it.

Git and GitHub are essential to the success of many of today’s fastest growing software and digital product companies.

In this article we’ll give you a quick crash-course in what Git and GitHub are. We’ll also show you how they can help you grow your business.

Let’s git to it:


What is Git?

Git Logo

Git is a version control system invented by Linus Torvalds and Junio C Hamano. Linus is also the main inventor/developer of Linux! 🙇

Side note: Linux is the open source operating system that runs 95%+ of all website servers (including ours) and millions of computers used by developers, tinkerers and builders all over the world. So Linus is a cool dude.

Git tracks every little change within a set of files.

Tracking changes helps teams collaborate on building digital products and software. It allows team members from all over the world to work together. Git it allows these teams not to write over each other’s changes and break stuff.

Here is a handy list of terms and definitions to help you understand the wide world of git and version control.

Git Terms and Definitions

🤔 Git Terms🤓 Get Definitions
VCSA version control system
GitThe version control system that can run within several operating systems, created in 2005
Subversion (SVN)A separate, older version control system managed by the Apache Software Foundation, started in 2000
GitHubA for-profit company that offers a git hosting service on the web. Other similar services include BitBucket and GitLab
Repository / RepoA collection of files that gets set up and then the changes are tracked. Also called a code base. For example a WordPress plugin repo would have the PHP, Javascript, CSS, and HTML source code files that make up the plugin all being tracked.
Readme A document you can include in a github repository, usually (readme.md) that explains what the repo is, or how to use the digital product within
MD / MarkdownA format for writing text with minimal code or markup characters used for making styled text files in a repo. For example; to italicize a word in markdown you would add underscores before and after it like this ‘_italic_’.
Branch Making another copy of the digital product of software to try new things out (fixes or new functionality). You can later merge the branch back into the original/master branch with a pull request.
Commit When you make a change and save it to a branch.
Fork When you split off a copy of a digital product or software to make a complete new one. Think of it as a permanent branch cut off the tree to grow a new one. I know the tree analogy only goes so far.
Pull request When someone makes a contribution (change, improvement) on a branch and requests it be pulled into the main branch of a repository. When this is done, someone has to make sure it doesn’t break anything on the master branch. If approved it becomes part of the main branch.
Command line A text-only interface for running commands on your computer. Most of us use the GUI (see below). This is often called ‘Command Prompt’ on Windows or ‘Terminal’ on macOS.
GUI Graphical user interface, the visual Windows or macOS interface most of use use when working in our operating system. Different from the command line or terminal where you only work with text.
APIApplication Programming Interface, a standardized way for two computer programs/applications to ‘talk’ to one another

Command Line

Git is a command line tool. Command line is a way of working with your computer’s operating system without a graphical user interface (GUI). It’s not for the faint of heart or total newbie. You’ll have to do some reading to learn how to use it.

Screenshot: git running on command line

🤓 Click here to learn about git commands

When working with git on the command line, you have to type in little codes to do stuff. These codes are called git commands. You have to know the exact text to write, no typos.

🤓 Click here to learn how to install git with command line

If you don’t want to mess around with the command line, you’re in good company. There are lots of companies providing apps and services that make working with git easy. That’s where GitHub comes in.


What is GitHub?

GitHub Logo

GitHub is a company that provides a cloud-based git version control solution. By hosting collections of files (git repos) on a web server you can do tons of cool things.

  • Collaborate with anyone (or even the public)
  • Keep track of feature requests with issues, these provide a detailed history of the discussions and decisions that led to every change in the software
  • Project management; track bugs, ideas, future improvements in an organized way
Screenshot: working with GitHub issues
A GitHub Issue

Git ≠ GitHub

Git is an open-source version control framework.

GitHub is a software company and SaaS (software as a service). It was acquired by Microsoft in 2018. It uses the git VCS framework as the backbone of their product.

GitHub is the largest git-based software solution, but there are many others that are powerful and popular in their own right. Here’s are of the most popular git-based online platforms/services:

Each of these git hosting services have free and paid pricing plans.

Unless you have a reason not to, if you plan to work with git, you’ll want to do it on one of these hosting services. Then, you clone git repositories to your computer and keep your work in sync with the repositories stored on the internet. 

When working with a repo on your computer (called your ‘local’) you can use the command line. Or each of these hosting services has a desktop app you can use that has a GUI (graphical user interface).


Why use Git or GitHub?

Graphic: Why use git or GitHub?

You use git, or more likely one of the popular and easy-to-use online git-based platforms (GitHub, BitBucket, or GitLab) because they allow you to manage your digital product or software without losing your mind. 🤪

When developing a digital product, or software, it really helps to keep track of changes. And it helps to know when and why you made those changes. Otherwise, when something breaks, or you add a new feature, you have a mess on your hands.

You won’t know what was fixed, when it was fixed, why, or how!

Is Git Only for software?

No. Git is great for software development. Version control is so important, and such a time saver there. But you can use it for anything you want to track changes on. People use it to track changes on the content of books, or even for graphic design projects.


Your Digital Product Without Git

Graphic: Your Digital Product without Git

First, here’s what it looks like if you don’t use some sort of version control system.

Let’s pretend you’re developing a WordPress plugin. You are editing a file called ‘user-fucntions.php‘.

  • What happens when you want to change stuff?
  • What happens if you need to remember what/where/when you changed something?

It gets ugly really quick. Especially if you are working with a team. And even more so if that team is distributed (remote, all over the globe). Just look at some ‘solutions’ people still use or used in the past…

“Solution” Writing Comments

You can try to keep track of what you change, why, and when by leaving little comments in the code. All code formats have a way of leaving text in them that the computer/software ignores. These are referred to as comments.

This might work for one or two little changes. But it can get crazy really quick.

Screenshot: cowboy coding - piles of comments
All this for 2 lines of actual code!

Look at all those comments! If you have thousands or tens of thousands of lines of code. It becomes a real pain to figure out what’s what. It can also make the files huge, and even load slower, making the software or website run slower or even buggy.

“Solution” Keep Copies Files

You can try to make copies of the file as you go.

Note / Pro Tip – If you do this with PHP files disaster could strike. The server might try to run duplicate commands from the ugly pile of junk PHP files you left on your server. At least rename the file extension to something other than ‘.PHP’ as demonstrated here. Trust me.

Imagine what happens when you start keeping old copies of files around for a project with dozens or hundreds of files. It will be a colossal mess. You’ll have more junk files than real active files.

Screenshot: cowboy coding - stacks of files
This stack of files won’t end well

Cowboy Coding 🤠

What I just described above is often referred to as cowboy coding. It means you are taking things into your own hands and quickly fixing a problem under the gun. That’s fine when it works. But usually it either results in a big mess or a temporary fix leading to an eventual big mess later.

You can see how relying on tons of comments or clogging your server or computer with old renamed copies of files will lead to a big mess. If you are doing this on any degree of a large scale, or working with others, it’s just a waste of time.

It will slow you down. It will lead to errors. It will hamper your ability to make good products for your customers.

DevOps 👍

Instead of doing cowboy coding, smart entrepreneurs and digital product owners strive to build a smooth workflow. Another way to say that is to use smooth development operations (or DevOps). Devops is a newer term that describes the process of building digital products in an efficient workflow.

The goal is to make releasing improvements in functionality faster and smoother.

DevOps
Software development+ Information system operations

Your Digital Product With Git

Graphic: Your Digital Product with Git


Now, we’ll show you how powerful git is, in our examples below we’ll use a GitHub account.

On GitHub you can build your software and collaborate with people all over the world (distributed teams). You can even build in public! This is what open source software is, it’s software built in public.

Anyone can watch. Anyone can contribute. That leads to rapid innovation and improvement.

Want proof that it works? WordPress is an open source project. Thousands, if not tens of thousands of people have contributed to it. It now powers 43% of the internet! 🤯

Sample Repo

Easy Digital Downloads is built in public on GitHub. Check out our repo here.

EDD is a big complicated digital product. So for a more approachable example, let use this sample repo I just set up.

This example digital product for sale here is a simple vector graphic (SVG) file. It’s a blue circle. Pretend it’s a graphic someone would actually buy.

To follow along, check out the sample repo, or make your own.

To make your own, set up a free GitHub account and then on the top menu click + button and then New Repository.

Screenshot: Add new GitHub repository

🔍 Click here to check out our sample repo

Using the power of git, hosted on GitHub we can keep track of every little thing we’ve changed to the software over the entire life of the product. Here’s our little sample repo.

Screenshot: EDD Sample 1 GitHub Repo

Look here how we changed the stroke width of the circle’s outline from 41.67 pixels to 20 pixels.

Screenshot: Sample commit in sample repo

The Benefits of Git

Now, every change or improvement we ever make to this digital product will be tracked. We know what, when, how, why each change was made.

This digital product’s source code is being developed in public. Anyone can contribute. You can also make a GitHub repo private and only allow collaborators you want to work on it.

You can use GitHub issues to have discussions on all changes and possible changes. GitHub issues let you refer and link to code files, or individual commits to enable detailed communication.

Screenshot: working with GitHub issues

This git workflow is way better and more efficient than cowboy coding. Imagine this when it scales to a larger project.

This beats adding tons of comments to individual code files. That just leads to a mess and future problems. This is better and less error-prone than having stacks of old copies of files laying around making everything messy or even posing a security risk.

🔑 Git and GitHub (or BitBucket or GitLab) are crucial to building successful digital products. Especially software.

Git allows good project management and simplified devops. You are able to:

  • Increase efficiency of your workflow
  • Work with distributed/remote teams
  • Work at different times, in different time zones
  • Provide transparency
  • Build trust
  • Avoid costly mistakes

How to Use Git When Selling Digital Products

Graphic: How to work with git or GitHub when selling digital products

If you want to sell software or digital products you should use WordPress and Easy Digital Downloads (EDD).

WordPress + Easy Digital Downloads Logos

WordPress is the most popular and powerful website builder. It can grow and adapt to do anything you need it to.

EDD is the best way to sell digital products. It’s trusted by more than 50,000 businesses to do just that.

You can get started with EDD for free. The free-forever version of Easy Digital Downloads includes:

  • Full control over pricing
  • Shopping cart
  • Flexible checkout options
  • Discount codes
  • Customer management (basic CRM)
  • eCommerce reports
  • Stripe and/or PayPal integration
  • White label (full control over branding)

What are you waiting for ⁉

Using WordPress and want to get Easy Digital Downloads for free?

Enter the URL to your WordPress website to install.

Connecting Your Digital Products to Git

EDD is free to use. However, to get the most out of EDD and Git you’ll want to purchase an All Access pass to get access to our Git Download Updater and Software Licensing extensions.

Install EDD, Software Licensing, and Git Download Updater

When EDD is installed on your site, you’ll have a new menu item on the left side of your WordPress dashboard called Downloads.

Screenshot: new Downloads menu item

Next, install Software Licensing and Git Download Updater. Click here to learn how to install plugins once you have the All Access pass here.

Git Connection Settings

With those plugins installed we’ll show you what it looks like to connect your store to GitHub.

On your WordPress dashboard go to Downloads > Settings > Extensions > Git Download Updater.

You see a settings screen with instructions on how to link to GitHub.

Screenshot: EDD settings for Git Download Updater

Click the ‘Create an application’ link on the first bullet point under GitHub Updater.

Make sure you are logged in to your GitHub account. You’ll be taken to GitHub where you can register a new OAuth Application. That just means you are giving GitHub and EDD permission to talk to each other via an API.

It will look like this:

Screenshot: GitHub settings register a new OAuth app

You’ll give the OAuth app a name and description, and then enter your website domain name (URL) in the Homepage URL and the Authorization Callback URL settings.

Be sure to click Register Application when you’re done on that side.

You’ll have the OAuth app (or permissions created for EDD and GitHub to hang out and talk together).

Copy the Client ID it gives you and paste that in the EDD Client ID settings. Do the same with the Client Secrets. You may have to create a new one by clicking ‘Generate a new client secret’ to make a new code.

Screenshot: GitHub settings get client ID and Client secrets

After entering the Client ID and Client Secrets, back on the EDD settings page you’ll hit the Authorize With GitHub button.

Screenshot: EDD settings add client ID and client secret

A page will load where you grant authorization.

Screenshot: Authorize EDD and GitHub OAuth

Then your EDD settings page will confirm the connection. When successful it will say; ‘Connected to GitHub’. Be sure to click Save Changes.

Screenshot: EDD settings connected to GitHub

Now you are ready to sell your digital product powered by EDD, Software Licensing, and Git Download Updater.


Start Selling your Digital Product with Git Integration

Let’s pretend I’m selling software, like a WordPress plugin, on my website. Which, side-note, we do everyday. EDD runs the EDD website.

With the example below we have a WordPress site with EDD, Software Licensing, and Git Download Updater installed.

First, we set up the product (called a Download when using EDD). Click here for a quick guide on getting a product set up. We give the product a name and description.

Screenshot: Making EDD Download/Product with Git/GitHub integration | Add description

We give it a price.

Screenshot: Making EDD Download/Product with Git/GitHub integration | Add price

Next, we enable Software Licensing. Scroll down to the area called Licensing and check the box labeled ‘Check to enable license creation’. Set activation limit, version number and other basic settings. Click here for a guide on getting your product set up with software licensing.

Screenshot: Making EDD Download/Product with Git/GitHub integration | Add licensing

Last, we link the product to our GitHub repository. Scroll to the section called Download Files. Check the box labeled ‘Fetch download from a git repository’.

Then, under File Downloads we select:

  • The Git Repository, for this example it’s the sample repo we’ve been using called EDD Sample 1.
  • We select Version Tag v1.0.0
  • The File Name and Plugin Folder of the product the customer get is set by the GitHub repo
  • Click the Fetch Now button and when it successfully connects it will say ✅ Fetched’
Screenshot: Making EDD Download/Product with Git/GitHub integration | Link to GitHub repo

Now you can deploy new releases of your product with a GitHub tagged Release.

Using EDD + Git or GitHub allows you to be organized with your workflow. You’ll work faster and prevent errors. Your customers will get better digital products.


Conclusion

That’s git for now. We’re confident that using Git or GitHub to manage your digital products will help you run your business. That’s because better and faster collaboration results in improved products for your customers!

You’ll work faster. And customers will get better products faster.

Thanks for reading!

We have a lot of resources for digital creators like you. What do you want to learn about next?

Be sure to follow us on Facebook and Twitter for more resources about selling digital products and WordPress.

The post How to work with Git or GitHub for Digital Products first appeared on Easy Digital Downloads.

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EDD + brandiD: One Click For A Beautiful and Inspiring Site https://easydigitaldownloads.com/blog/brandid-themes-one-click-for-a-beautiful-site/ Tue, 22 Mar 2022 13:31:10 +0000 https://easydigitaldownloads.com/?p=1755081 Build your personal brand with these great themes from brandiD! They feature integration with Easy Digital Downloads and a one-click setup wizard.

The post EDD + brandiD: One Click For A Beautiful and Inspiring Site first appeared on Easy Digital Downloads.

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Building a business on the web ain’t easy…


“There’s no one path that works for everyone.”

– brandiD Team

That’s why we’ve partnered with brandiD to make it easy-er. 😬

We’re excited to tell you about two WordPress themes today! These themes are powerful 💪 and pretty 🖼.

🎉 Introducing ‘Coaching Pro’ and ‘Hello! Commerce’ 🎉

Both themes are attractive, versatile, and build your personal brand. They are good options if you are just starting out or looking to improve your WordPress site.

These themes have plenty of the good stuff:

  • Easy Digital Downloads (EDD) integration (our personal favorite 😉)
  • One-click Setup Wizard to get you started; complete with demo pages, navigation and recommended plugins (it will install EDD for you!)
  • Built on the renowned Genesis Framework; known for blazing speed and reliability
  • Starter pages for Homepage, Blog, About, and Contact
  • Customizable sitewide appearance with the customizer, with real-time previewing
  • Block-based Widget areas for visual building
  • Fully responsive for mobile, tablet, and desktop

About brandiD

brandiD is a branding and web design/development agency started in 2007. They’ve got a lot of experience helping businesses launch and grow on the web by positioning owners and getting their purpose, mission, offers, audience and web presence in sync in order to thrive.

They also started Build My brandiD, a one-stop-shop with DIY entrepreneurial resources. They offer resources that are perfect for side hustlers just getting started and setting up a solid brand. Something they know a thing or four about. They offer ‘starter kits’ that include these WordPress themes and copywriting templates that match the themes!

We want to highlight two of these themes…


The Coaching Pro Theme

Coaching Pro is a great option if you are building a business built around you (or a single person). This theme is perfect for a life coach, business coach, public speaker, author or consultant.

Coaching Pro has a great homepage for delivering a top-notch personal first impression. Then, on top of that it’s packed with great features for selling products like an eBook. Or giving lead magnets away to develop leads!


Hello! Commerce Theme

Hello! Commerce is a great option for specialty shops, agencies, or solo entrepreneurs. The homepage has a bold hero/top banner area, sections for featuring products or services, and a grid for your portfolio or list of clients/brands served with logos.

Hello! Commerce includes a clean and stylish EDD product grid, sleek product pages, and distraction-free checkout page.


How to Use a brandiD Child Theme

These themes are child themes of Genesis. Here’s how it works:

  1. First, download the Genesis theme framework. It’s free. However, you have to provide an email address.
  2. Second, purchase Coaching Pro or Hello! Commerce child theme.
  3. Third, after you install and activate you can run the one-click setup wizard

Here’s what it looks like to get up and running on your WordPress site. In the example below we are using the ‘Hello! Commerce’ theme.

First you install the Genesis theme framework. On your WordPress admin go to Appearance > Themes > Add New. Click Browse/Choose and upload the ZIP file you got on the Genesis website. Click Install Now. Then click Activate.

Screenshot: installing the Genesis Framework

Once installed you’ll see a message at the top of your WordPress admin telling you to activate a child theme.

Hello! Commerce is the child theme. Repeat the steps above to upload, install, and activate the Hello! Commerce theme.

Screenshot: installing brandiD's Hello Commerce Child Theme

One-click Setup Wizard

Once you click Activate you’ll be taken to the one-click setup wizard. Click Set Up Your Website.

Screenshot: brandiD's one-click setup wizard

The wizard will install recommended plugins, sample content, and demo pages.

You now have everything you need!

  • The Hello! Commerce theme
  • Easy Digital Downloads plugin
  • Simple Social Icons plugin
  • Social Proof (Testimonials) Slider plugin
  • WPForms
Screenshot: brandiD's recommended plugins installed for you

Note: You can deactivate and delete the WooCommerce plugin unless you plan to sell physical products like t-shirts, clothing, or other merchandise.

That’s it. You’ll have both a beautiful theme and sample pages ready to go. You can use these sample pages to help you structure your content. Just swap your text and photos in!

Here’s what the home page looks like on the back-end. You can customize the homepage easily to suit your needs.

Screenshot: Editing brandiD Hello Commerce homepage template

😊 So nice! With EDD and one of these brandiD themes you can have an attractive website, ready to promote your business and sell products, in no time!


Are you using Easy Digital Downloads?

What are you waiting for⁉

Easy Digital Downloads is the best way to sell digital products on WordPress.

EDD Logo Graphic
  • It’s a full-featured digital ecommerce store trusted by more than 50,000 businesses
  • You can get started for free, and even use it free forever.

This is not a free trial here! The free version of EDD gets you:

  • Protected product files, only paying customers will have access to your digital downloads
  • Shopping cart
  • Flexible checkout options
  • Discount codes
  • Customer management (basic CRM)
  • White label (full control over branding)
  • Stripe and/or PayPal integration
  • eCommerce reports

Using WordPress and want to get Easy Digital Downloads for free?

Enter the URL to your WordPress website to install.

As you grow, you can purchase an EDD Pass to add functionality like email marketing integration, subscriptions, or fancy invoices. Pay for what you need if and when you need it. EDD is futureproof.

We’re confident that EDD + Coaching Pro or Hello! Commerce can help your business continue to grow!

Thrive on,

Joe Wells
Product Educator, Easy Digital Downloads

The post EDD + brandiD: One Click For A Beautiful and Inspiring Site first appeared on Easy Digital Downloads.

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How to Sell Streaming Video or Audio https://easydigitaldownloads.com/blog/how-to-sell-streaming-video-or-audio/ https://easydigitaldownloads.com/blog/how-to-sell-streaming-video-or-audio/#comments Fri, 18 Mar 2022 13:16:39 +0000 https://easydigitaldownloads.com/?p=1754420 Do you want to sell streaming video or audio online? We'll show you how to sell on your own WordPress site with either YouTube, Vimeo or Wistia.

The post How to Sell Streaming Video or Audio first appeared on Easy Digital Downloads.

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Do you want to sell streaming video or audio online? This is a great way to help others and make money. Use your unique voice to build a side hustle or business.

In this article we’ll show you how to sell your streaming video or audio on a WordPress website. This article is about streaming prerecorded videos, not live streaming (live video, live events).

Let’s get to it! Skip around as needed:


Example Sites

Here are two websites that sell video with Easy Digital Downloads:

⬇ See how easy it is to do this yourself!


Start Selling Streaming Video and Audio

We recommend selling your own video or audio on your own website.

  • The best way to build your own website is WordPress
  • The way to sell digital products (like video and audio streams) with WordPress is the Easy Digital Downloads plugin
WordPress + Easy Digital Downloads Logos

WordPress

WordPress powers 43% of the internet! No other web technology comes close to that percentage. You can be sure that WordPress is reliable. You can trust that it can grow and adapt to any future need your business or side hustle ever has.

There are more than 59,000 WordPress plugins and the largest ecosystem of freelancers, agencies, and service providers to help you customize your WordPress site to do anything that you need it to; now or later.

🔍 Don’t have a WordPress site? You just need a web hosting service. It’s not expensive. Check out this guide for choosing a web host (there are also discount codes).

Easy Digital Downloads

Easy Digital Downloads (EDD) is one of the most trusted ecommerce plugins in the WordPress ecosystem. It’s used by more than 50,000 businesses of all sizes to sell digital products.

Unlike other options like WooCommerce, Shopify, or Etsy, EDD is purpose-built for selling digital products. With oher options, selling streaming video or audio is an afterthought.

EDD has integrations with Stripe, PayPal and most popular email marketing platforms.

EDD has a free version that you can use free forever. It’s perfect for selling video and audio downloads. If you want to do streaming, however, you’ll want to add our Content Restriction extension.


⏸ Let’s pause for a moment.

🤔 Do you need a store or a membership site?

Before we go further we want to make sure we are pointing you in the right direction. You, for sure, want to be selling with a WordPress site (in our opinion). But it’s possible you need a Membership solution, depending on what you are doing with your streaming video or audio.

Membership sites are often used for educational videos.

  • Are you selling only video courses or audio courses (classes)?
  • Are you not selling any other digital products?
  • Do you need a full featured eLearning tools?
  • Do you need content dripping?

If you answered yes to these you may find MemberPress is a good solution.

Easy Digital Downloads Logo and MemberPress Logo
  • If you are (or will be) selling different kinds of digital products AND content with streaming video/audio, we suggest EDD. You can create pages that only customers can see. Keep reading below for EDD + Content Restriction.
  • If your content IS the product you may want to look at MemberPress. MemberPress is the all-in-one membership solution for WordPress including:
    • Online course creation
    • Subscription billing
    • Corporate memberships for online training

Selling With EDD + Content Restriction

We’ll walk you through a quick setup with EDD + Content Restriction for selling streaming video or audio. In our example we’ll use a video embed from Vimeo.

Step 1 – Download Easy Digital Downloads

First, if you have never installed a plugin on your WordPress site, here is a detailed tutorial.

Click below to download Easy Digital Downloads (it’s free).

Using WordPress and want to get Easy Digital Downloads for free?

Enter the URL to your WordPress website to install.

To install EDD:

  • On your WordPress dashboard go to Plugins > Add New.
  • Then click the Upload Plugin button.
  • Locate the Easy Digital Downloads ZIP file you just downloaded and click Install Now.
  • After that be sure to click the Activate button.
Screenshot: Selling Digital Downloads - Install EDD

🎉 Now you have a full-featured eCommerce store on your website. Just like that!​​

After you install Easy Digital Downloads you’ll have a new menu item called Downloads on your WordPress dashboard menu on the left side.

Screenshot: new Downloads menu item

Step 2 – Get an EDD Extended Pass

EDD is free to use for setting up a digital store. However, to use the Content Restriction extension you need to purchase an Extended, Professional or All Access Pass.

When you purchase an Extended Pass you also get access to 40+ extensions that can power up your store.

The pass includes Recurring Payments to enable automated subscription billing. This extension is also useful for streaming video and audio sites.

Want to be able to complete all steps in this article?

First, once you have purchased a Pass, visit your account dashboard.

Screenshot: EDD Account Dashboard

Next, click on Access Passes on the left side menu. There, you’ll see a button that says View Your Downloads. Click on there to see all the extensions that are available to you.

Screenshot: EDD Account Area Access Passes

Last, find Content Restriction and click the Download Now button. Click here to learn more about how to use an EDD Pass.

Screenshot: EDD plugins download page

Step 3 – Install the Content Restriction Plugin

Use the same steps you used above to install EDD to install the Content Restriction Extension ZIP file. Be sure to click Activate after installation.

Screenshot: Install Content Restriction Plugin

Step 4 – Set Up A Streaming Video Product

Now we will create a page on the website that only a customer can see with the streaming video embed. Here are the basic steps:

  1. Configure the Vimeo embed
  2. Create a new video page
  3. Configure content restriction on the page

Configure the Video Embed

First, on my Vimeo test account I have uploaded a sample video. I just have a free account, not a paid Plus/Pro/Premium/Business account.

If I had one of those paid accounts I could fully customize my player, remove Vimeo brand, remove share and remove embed options. You’ll likely need those features to be able to prevent unauthorized access to your videos.

Screenshot: Vimeo embed options

With a paid Vimeo account I could even restrict the video to be played back only on my website domain. All these things are true of paid Wistia accounts as well. To learn more about domain privacy, click here for Vimeo or here for Wistia.

Once you have got your video player settings and embed settings ready, copy the embed code to your clipboard.

Screenshot: Vimeo embed code
Advanced Privacy Controls

Depending on your video platform, there will be more privacy controls. For example, with Vimeo you can make it so your video can only playback (be embedded) on certain web domains. This gives you more control to restrict access to paying customers. You can make it so they can only view videos on your website.

Vimeo embed options (requires paid account level)

Check your video platforms Docs or Knowledge-base pages for more information.

Create a Video Post/Page

Then create a new post on your WordPress site. On your WordPress dashboard click on Posts > Add New.

In the new post, simply paste in the embed code from Vimeo. Assuming your site has the Gutenberg Page editor, the page will automatically create a Vimeo block.

Screenshot: adding Vimeo streaming video embed

Good work. Your streaming video page is ready. Now you just have to make it so only customers can see it.

Configure Content Restriction on the Page

Next, scroll down to the section below that says Easy Digital Downloads Content Restriction.

Check the Restrict This Content box. Then, select under Download, choose the option for Customers who have purchased any download.

Screenshot: Content Restriction settings, any product

In the example above, any customer who purchases any product can see this video. You also have a bunch of other options.

For example, you could set it to only certain products. In the example below, only customers who purchase the Digital Trends report or Pro Resume Template can see the video.

Screenshot: Content Restriction settings, multiple products

If you have subscription customers on your site (using Recurring Payments) you could make it so only subscribers can see the video.

Screenshot: Content Restriction settings, subscriptions

That’s it! No matter what you make the customer purchase first, you have a video content streaming page you can sell access to!

Here’s what the page looks like to paying customers. On this example, we are using the WP Astra theme. The look and feel of your site will vary depending on your theme.

Screenshot: Video page front-end

Then, here’s what the page looks like to non-paying customers (if they somehow know the URL and try to load it).

Screenshot: Video streaming page, not logged in

You can customize the text content on this page at Downloads > Settings > Extensions > Content Restriction.

Screenshot: Content Restriction Text Settings

Purchase Confirmation Page

When a customer makes a purchase, they’ll see the video page link on their purchase confirmation page.

Screenshot: Selling streaming video and audio purchase confirmation page

Purchase Confirmation Email

You can also add a link to the purchase confirmation email that a customer gets after making a purchase. The template tag to use is {page_list}.

Go to Downloads > Settings > Emails > Purchase Receipts.

Note: if the content editor is blank when you visit this screen, you are using the default email text. If you paste in the {page_list} template tag, you will overwrite the default email and it will be blank, except for the page list.

So, you need to add your own full text in there. Here is some text to get you started:

Hi {name},

Thank you for your purchase. Please click on the link(s) below to download your files.

{download_list}

Click the link below to watch our video.

{page_list}

- Your Business Name

Paste this into the text editor labeled Purchase Receipt. You can customize the two sentences and name of your business.

After purchase your customers will get an email that looks like this:

Screenshot: Selling streaming video and audio reciept

When a customer clicks on the link, when logged in, they can stream the video. Someone trying to view the page not logged-in (non customers) won’t be able to see the video.

What are you waiting for? Get started selling video with EDD today!


What Is Streaming Video or Audio?

Streaming video or audio is when you enjoy media right off the internet, in real-time. You don’t download the video or audio file. The media does not work without a fast internet connection.

When you watch YouTube or Disney+, Netflix or Hulu you’re streaming video content. When you listen to music on Apple Music and Spotify you’re streaming audio.

When you listen to a -possibly bootlegged- album on YouTube you’re streaming audio and video. But you’re wasting internet bandwidth, because you only really need the audio. 🤭

By contrast, downloading video or audio is when you save it to your device (computer, tablet, or phone). You then enjoy the content with smoother playback. You can even enjoy it without a connection to the internet (or while your connection is slow).

When you purchase or rent a movie from AppleTV/iTunes or Amazon Prime you are temporarily downloading the file. Netflix also offers a temporary download option for offline viewing within their apps.


Differences Between Selling Streaming and Downloading

If you are selling streaming video or audio, it changes how you go about building your store or online presence.

  • Streaming: you’re selling access to content. The content is usually streamed in a video or audio player embedded on a website page. You control access to the page.
  • Downloading: you’re selling video and audio files. You want to focus on making it easy to find, browse, and preview these files. Then make it fast to purchase and download them from a powerful online server.

🎬 If you are producing movies or TV shows this is a different monetization model. You might find our article How To Sell Video Online more helpful. It has more information about Roku, Amazon, and AppleTV. It It also has a list of terms and definitions including VOD, TVOD (pay-per-view), AVOD, SVOD, OTT, etc.

What You Need for Streaming

Serving video or audio files to people on the web in real time requires powerful web servers.

We don’t recommend building your own streaming servers, service, or platform. Not even if you already have a WordPress website or other sort of website. Your server/web-host is likely not designed (or powerful enough) to stream video or audio to a lot of people at once.

Your website may lack proper playback options. It’s important that your video works well on mobile devices using Android and iOS, as well as all web browsers. Video hosting platforms do all that for you.

We recommend:

  1. Using a trusted video or audio streaming platform/service
    • Vimeo, Wistia, or YouTube for video
    • Podbean or SoundCloud for audio
  2. Having a website where you control your online presence and sell access to your video or audio content
    • You’ll embed your quality content on pages restricted to paying customers

Which Video Streaming Platform Should I Use?

We suggest using Vimeo or Wistia. These are popular and reliable video hosting platforms.

Both allow a professional experience. You can control the appearance of the video player. They also offer more options for a more controlled customer experience including linking to websites or call-to-action buttons.

🔐 The other key feature available on Vimeo and Wistia is the ability to truly hide your videos from the public with domain-level privacy. With a paid account, you can make your website the sole video website. The video can be hidden from all other websites. This is the best way to do video selling.

YouTube is a free alternative. However, there are several downsides.

  • At the end of your video YouTube will suggest other videos, this distracts your viewers, and the videos suggested might not be things you want your customers to see at that moment.
  • You also cannot customize the look of the video player, add links to websites, or add call-to-action buttons.
  • There are no domain-level privacy options.

👎🏽 This means YouTube does not provide a professional experience for customers who are paying for access to your videos or audio. It’s not a selling platform. There is no way to truly prevent non-customer access in an automated way.

Vimeo and Wistia have free and paid video streaming packages:

Which Audio Streaming Platform Should I Use?

We recommend PodBean for hosting your streaming audio files. It’s primarily an app for Podcasters, but offers flexible embedding options.

🔍 Check out this article comparing 7 of the best audio/podcast streaming services

What you Need for Downloading Video or Audio

You can sell a limited number of video downloads right off your website. But a lot of files may slow down your site. We don’t recommend hosting video or audio files for download on your website. Consider using Amazon S3 or Dropbox. The articles below go into more detail:


Selling On Platforms (Pros and Cons)

You want your streaming video or audio files to be served up quickly and reliably, so you’ll likely host them on a video hosting platform.

You may be tempted to just use the platform for selling as well. You might decide to just become a ‘YouTuber’.

There are pros and cons to this approach. Evaluate which option is best for your business or side hustle.

🟢 PROS🔴 CONS
It’s quicker and easier to set up and get startedMost platforms charge fees and take a cut of your revenue. Some have additional restrictions, like YouTube. They only allow you to make money by splitting ad revenue. Video monetization (sharing revenue) is not available until you have 1,000 subscribers and 4,000 hours of video watched by your fans/customers. 😟
On your own website you keep all your revenue (minus credit card fees)It takes quite a bit of time to set up your own website.
Lots of people already go to the platform website to watch/listenYou’re surrounded by competitors
You control the brand and experience on your siteYou can’t control the experience, they are distracted by ads, competitors, and suggested next content (that is controlled by algorithms, not you)
You have full control of pricingYou often can’t control the pricing of your own products on other platforms. Or on YouTube you can’t charge at all, you can only share ad revenue.
Ongoing work – you have to maintain your own websiteOngoing risk – you’re at the mercy of the platform, they may change their terms of use at any moment

Building Your Own Business

💰 Smart entrepreneurs and content creators know this: it’s usually a bad idea to try to building your own business completely on someone else’s website.

Even if you do use platforms or social media to get exposure or to sell video/audio, you should consider also having a website under your full control.

On your site you can build your professional brand experience, establish authority, gain trust, share content, and develop a direct-to-customer purchasing channel.



Conclusion

Great! Thanks for reading. You’ve learned how to sell your streaming video or audio online. We hope you enjoy helping empower others and making some passive income.

Video and audio engage with customers (and potential customers) in powerful ways. Best of luck with your business!

We have tons of resources for digital creators like you and I. What else do you want to learn about today?

Be sure to subscribe to our newsletter or follow us on Facebook and Twitter to get our latest resources for digital creators.

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Add Powerful Forms To Your Store the Easy Way: WPForms https://easydigitaldownloads.com/blog/add-powerful-forms-the-easy-way-with-wpforms/ https://easydigitaldownloads.com/blog/add-powerful-forms-the-easy-way-with-wpforms/#comments Tue, 15 Feb 2022 14:29:20 +0000 https://easydigitaldownloads.com/?p=1748652 Are you looking to add forms to your store for support requests, the contact page, or customer surveys? See how easy it is with WPForms!

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Are you looking to add forms to your digital product store or website? Forms are an important tool for building a successful online store. You need forms for support requests, the contact page, or customer surveys.

WPForms is one of the most popular form builder plugins for WordPress, which comes with tons of valuable features.

In this post, we’ll review all the different components of this plugin so that you make an informed decision while shopping for WordPress contact form plugins.

What Is WPForms Good For?

WPForms is a beginner-friendly contact form plugin that allows you to create any type of form for your WordPress site easily.

WPForms has two big advantages over other form builder plugins:

  1. It’s powerful AND just plain easy to use. With other form builders you might worry about a client, business owner, or co-worker working with forms. But with WPForms they’ll be completely comfortable creating or editing their own forms!
  2. It comes with tons of templates, sometimes it’s very helpful to not start with a blank slate, you can easily customize the forms just how you want.

With WPForms, you get a massive variety of functionalities like drag-and-drop building, multi-step forms, and simple customization of form pages.

You can install WPForms on your website like any other WordPress plugin. First, purchase a WPForms Pro license. Then, install and activate the plugin on your site.

WPForms Review: A Quick Look

We will cover some of the key features that you get with WPForms in this post. Here are the contents of this WPForms review:

Let’s dive into it.

WPForms Features

Now, let’s talk about each of these features in some detail.

1. Drag and Drop Form Builder

WPForms was mainly designed for individuals and small businesses that want a quick and easy way to add forms to their site. This is why WPForms comes with a drag and drop builder interface.

Screenshot: Add a form to your store with WPForms feature: drag and drop builder

You need no prior experience or technical skill to use WPForms effectively and build forms that work exactly the way you want. All it takes to create a new form is to drag and drop from the left side of the builder onto your desired spot on the right (which is a live preview of your actual form).

Once you’ve added a field to the form, you can edit it and change its settings. For instance, you can change the name of any field and control whether the field is required or optional.

WPForms lets you do all of this using its simple visual form builder, making WPForms one of the most easy-to-use contact form plugins available.

2. A Vast Form Template Library

It’s outstandingly simple to create new forms from scratch using WPForms. But to make your job even easier, WPForms has a built-in library of 300+ form templates.

Screenshot: Add a form to your store with WPForms feature: template gallery

These templates range from simple contact forms to more advanced forms like doctor’s appointments. There’s a template optimally designed for almost every market and industry that you can think of.

These templates not only speed up your form-building process, but they’re modeled after real forms that have proven to be successful for other businesses. So if you aren’t sure which fields you should add to your form, these templates are a great help.

What’s more, every template is customizable so you can add new fields or remove existing ones until the form looks perfect for your goals.

3. Conversational Forms

WPForms goes the extra mile to make sure that your users actually complete their entries and don’t abandon midway.

One of the most effective ways to increase conversions is to use Conversational Forms, one of the best WPForms features.

Screenshot: WPForms Conversational Forms

Conversational Forms make your forms a lot more appealing and distraction-free, and feel like a real conversational interaction rather than a bland fact-based form.

Moreover, Conversational Forms are a lot more mobile-friendly and can be completely filled out using just your keyboard/touchpad input.

4. Form Abandonment

Although Conversational Forms are very effective at reducing form abandonment rates, there are always some users who will quit filling out a form.

This is where WPForms’ Form Abandonment features come into play. Available as an addon, activating Form Abandonment allows you to capture email addresses even if the user didn’t finish the form.

Screenshot: WPForms Form Abandonment

As a result, you can always obtain useful information, even from partially filled entries.

5. Surveys & Polls

If you run a digital product store, getting customer feedback is very important. WPForms makes it really easy to create surveys and polls with fabulous visual reports for your survey results. 

To access the unique survey-making capabilities of WPForms, you’ll need the Survey and Polls addon which comes with:

  • Likert scale surveys 
  • Star ratings 
  • Polls
  • Net Promoter Score (NPS) surveys
  • Graphical survey reports within WordPress dashboard
Screenshot: WPForms Chart

Use surveys to gather important information from your customers. Features like these make WPForms a complete solution for your form-building needs. You definitely won’t be needing a third-party survey tool if you have WPForms.

6. Conditional Logic

One important characteristic of effective forms is that they are easy and as short as possible. It’s hard to provide a good user experience when your forms are too long.

Thankfully, WPForms has an easy solution to tackle this problem using Conditional Logic. This allows you to set up simple rules to show or hide form fields for each user based on their previous choices. 

Screenshot: WPForms Conditional Logic

Since every user is different, it makes for a smoother experience when they are only shown relevant form fields based on their responses. Plus, Conditional Logic improves your ability to collect only the most essential information from each user.

7. Form Entry Management

WPForms is great at making it easy for you to add forms to your site. It also has a great entry management dashboard that maintains an organized record of all submissions. 

You can view all user form submissions directly from your WordPress dashboard. This way, you can always keep track of the responses you’ve received from your customers. 

Screenshot: Add a form to your store with WPForms feature: submission viewer

What’s more, WPForms has a fantastic search feature that lets you search for entries if you’re looking for anything specific. You can even filter form entries by date range. 

These entry management capabilities make WPForms a really user-friendly choice for store owners.

8. Marketing Integrations

To help you with marketing and automation WPForms also comes with support for various integrations. 

For instance, if you’d like to automate some of your administrative tasks, you can integrate WPForms with other apps using Uncanny Automator or Zapier.

Plus, you can integrate WPForms with services like Active Campaign, Constant Contact, Mailchimp, and more. These integrations are convenient and many of them are also integrated with Easy Digital Downloads.

9. User Journey Tracking

WPForms is effective for a lot more than just building highly functional forms. For instance, it also has a user journey tracking feature that shows you exactly how your customers are finding your forms.

Screenshot: Add a form to your store with WPForms feature: user journey

For instance, if you’ve deployed forms to various parts of your website, it’s unlikely that all of these are equally effective at collecting submissions. The User Journey addon traces exactly where your form leads are originating from, allowing you to identify which areas of your site are performing well and which might require improvement.

10. Extra Features and Addons

WPForms is a very feature-rich plugin, so it’s almost impossible to cover every single one in full detail here. 

But here is a quick mention of other useful WPForms features: 

  • Geolocation: WPForms has powerful geolocation tracking, which is used to autocomplete the user’s address and phone number.
  • Form Locker: Easily protect your forms with a password or impose other access controls like age restrictions.
  • Multi-step forms: Break longer forms into multiple steps for easier filling. 
  • Save and Resume: Let users save partial entries and resume filling at a later time. This is great as another form of abandonment reduction.
  • Spam protection: WPForms supports modern anti-spam tools like Google reCAPTCHA v2 or v3 and hCaptcha. 
  • Form pages: Create form-based landing pages free of distractions and with great visual customization options.
  • Notification customization: Control which team members should receive notifications for different kinds of form entries.
  • File uploads: Drag and drop a file upload field to allow users to upload documents, images, and other media files.
  • Privacy compliance: WPForms gives you full control to ensure GDPR compliance with consent checkboxes and provides easy ways to delete your subscriber’s information from your site upon request.

WPForms Pricing

WPForms is one of the most affordable contact form plugins for WordPress, starting as low as $39.50

There are four different WPForms plans: 

Note: These prices are for the first year of subscription only. Renewals are charged at the full price.

WPForms Basic ($39.50)Best for new websites that need essential tools to build and customize forms. Works on 1 store/site only.
WPForms Plus ($99.50)Expands support for marketing integrations and automation, and can be used on 3 sites. 
WPForms Pro ($199.50)Offers the best value with tons of additional features, including payment fields, advanced addons, conversion tools, and more. Supports 5 sites.
WPForms Elite ($299.50)Unlocks the complete range of premium WPForms features with premium integrations, site management tools, and supports unlimited sites. Best for developers, freelancers or agencies.

Overall, WPForms provides excellent value for money, considering its huge feature set and functionalities. 

WPForms Support

WPForms puts great emphasis on customer satisfaction and the quality of customer support is proof. 

With an average response time of less than 60 minutes, WPForms is setting a high standard of customer service in the WordPress community. 

Your support options include an extensive library of product documentation, reference materials, and video tutorials. 

Screenshot: WPForms Docs

Above and beyond that, you can find help on WPForm’s WordPress support forum, where the staff is always highly responsive and professional. You can also join the WPForms VIP Circle, which is a Facebook group for support and technical assistance. 

Screenshot: WPForms VIP Circle on Facebook

If that’s not enough, then paid users also get the privilege of ticket support. Any issues and complaints you forward through tickets are evaluated by WPForms’ technical specialists, who respond to your particular inquiry until your problem is resolved to your satisfaction.

Overall, WPForms has one of the best support departments on the contact form market.

Final Verdict: Is WPForms Worth It?

WPForms is one of those rare WordPress plugins that combine ease of use with powerful functionality. With so many valuable features, addons, integrations, and such a simple visual interface, we can safely say that WPForms is definitely worth it.

WPForms powers more than 5 million websites!

Even if you don’t want the paid version of WPForms, you can still achieve a lot with WPForms Lite (which is completely free forever). But if you like the excellent form-building capabilities of WPForms Lite, you’re more than likely to find WPForms Pro well worth the extra investment.

There’s a 14-day risk-free money-back guarantee with all paid WPForms plans, so you can get your refund if you’re not happy after upgrading your plan.

Conclusion

And there you have it! If you need to add forms to your store or website, we hope this review helps you decide if WPForms is the perfect fit. 

We have plenty of great resources for entrepreneurs and digital creators! What do you want to learn about next?!

Be sure to follow us on Facebook and Twitter to learn more about WordPress and selling digital products.

The post Add Powerful Forms To Your Store the Easy Way: WPForms first appeared on Easy Digital Downloads.

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How to Make a Custom WordPress Theme (Beginner’s Guide) https://easydigitaldownloads.com/blog/create-your-own-wordpress-theme-without-coding/ https://easydigitaldownloads.com/blog/create-your-own-wordpress-theme-without-coding/#comments Tue, 08 Feb 2022 17:18:00 +0000 https://easydigitaldownloads.com/?p=1747997 Do you want to make a custom Wordpress theme? We'll show you how. Here's a beginner's guide on how to create a fully customized theme without any coding!

The post How to Make a Custom WordPress Theme (Beginner’s Guide) first appeared on Easy Digital Downloads.

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Do you want to make a custom Wordpress theme? Make something beautiful without having to do any coding? Having full control over your WordPress website theme is a great way to increase sales and provide a professional experience with your brand.

In this article we’ll show you how to have full control over your theme. You’ll be able to make it look great, even if you’re a beginner. Just how you want it. And you won’t need to write any custom code or hire an expensive designer or developer.

Let’s get started!

Note: this article is for working on WordPress.org sites, not WordPress.com sites. Click here for an article explaining the difference.


What Is A WordPress Theme?

Every WordPress site uses a theme. A theme is your website’s template, or look-and-feel, or its overall design. Themes control the functionality and appearance of your website’s front-end. They are a collection of PHP, CSS, Javascript and HTML template files. 

A WordPress site can have multiple themes installed but only one can be activated and shown on your website’s front-end. Themes are stored in the wp-content folder.

When you install WordPress it comes with a stock theme built by the WordPress core team. They name theirs for the year they were written in (Twenty Twenty Two, Twenty Nineteen, and so on).

Easy Digital Downloads (EDD) provides two free custom WordPress themes you can use to build a digital store; Themedd and Vendd. We also provide a listing of free and paid themes from other designers/developers that you can use.

➡ Check out the EDD Themes page


The Challenge of Customizing Themes

One central challenge with WordPress themes is that they can be hard to build or customize. You’ll at least need experience or familiarity with WordPress, HTML and CSS coding.

Screenshot: PHP and CSS code

Here are some of the things you have to learn to do WordPress theme development or customization:

  • Understand coding concepts like ‘the loop’ which is PHP code for loading content
  • Make use of template hierarchy by creating a child theme, in its own theme directory. This allows you to inherit code from a parent theme and limits how many files you have to write from scratch (like page.php and single.php).
  • The uses of the function.php file, widget areas and permalinks 
  • Make sure your theme files don’t take up too many lines of code. Too many lines of code can make your site load slowly which negatively impacts your SEO (search engine optimization).
  • Set up a development environment which includes a code editor, and websites running locally on your computer for testing

Tools To Make It Easier

WordPress is known for being easy to use. Especially compared to everything else out there. There’s a reason it powers 43% of the internet!

There are several solutions that have been developed in the WordPress ecosystem to deal with the challenges of theme customization and creation.

One solution is to use one of the thousands of premium themes available on different marketplaces. You can choose a theme that already looks and feels how you want it to.

We’ll tell you about other solutions below. 👇🏽


How To Customize or Make Your Own Theme Without Coding

We’ll show you four solutions for customizing or creating a WordPress theme. Some even allow you to build your own theme from the ground up with no code!

SeedProd Theme Builder

The best way to build your own website theme -without any code- is to use the SeedProd theme builder.

SeedProd is a drag-and-drop WordPress builder. It’s a powerful visual design tool used by more than a million website professionals.

It’s easy to use and allows you to create custom landing pages or even your entire website theme! It works perfectly with the Gutenberg block-editor.

Screenshot: create a WordPress theme with SeedProd

SeedProd started out as a simple way to make your coming soon, maintenance mode, or 404 page. It’s constantly been updated and expanded to do landing pages and now full theme building.

One really popular and empowering feature of SeedProd is it’s huge library of templates and pre-made-themes. It can be really helpful to start with something pre-made, instead of a blank slate. Then you can easily customize and build out from there.

Screenshot: SeedProd pre-made themes
SeedProd’s pre-made themes

⏭ Click here to skip ahead and see how to use SeedProd + EDD

Below are three other solutions for customizing or building your WordPress theme.


The Customizer

One solution many themes offer is called ‘the customizer’. The customizer allows you to control many visual elements of the theme without coding. These customizer interfaces are often really great and give you quite a bit of freedom. Our free Themedd and Vendd themes offer the customizer.

Screenshot: the Customizer
The Customizer on Themedd

Many themes even have a box called ‘Additional CSS’ on their Customizer that allows you to manually override the themes appearance with your own CSS code. Minor code skills or lots of google searching is required to make use of this.

🟢 CUSTOMIZER PROS🔴 CUSTOMIZER CONS
The Customizer is pretty easy to use and powerfulYou are still locked into the framework and design concept of the theme you are using.
Some themes make use of the Customizer better than others, you might find you don’t have the controls you want without using the Additional CSS field for custom coding.

Page Builder Plugins

There are several companies that make page builders for WordPress. These provide a visual interface for building pages. Some of them even offer the ability to customize the entire theme with header, footer, sidebar, and page templates.

These pages builders are editing and controlling complicated PHP files,  CSS files, and Javascript so you don’t have to.

🟢 PAGE BUILDER PROS🔴 PAGE BUILDER CONS
You have a lot of power and control
Some can slow down your site
Visual interfaceMany page builders are expensive, some have a free plan
With some page builders you still have to install a theme and it can be confusing working with both the theme and page builder

Full Site Editing (FSE)

You may be hearing a lot about WordPress Full Site Editing. Early versions of FSE were recently released in WordPress 5.8 and 5.9. This is a new project from the core team to make it possible to edit your entire site using a ‘block editor’ tool.

The WordPress block editor (Gutenberg) has been around for several years. It’s a free page-builder-like visual interface for building the posts and pages. It’s included free with any WordPress site.

Now, or soon, you’ll be able to edit any FSE-integrated theme with a similar block-editor-like functionality and interface. Use it to control any element on a page including menus, headers, footers, sidebars and widgets.

Screenshot: Full Site Editor

This is exciting! It will be a great way to control your site’s theme. It’s not quite ready for prime time, as of writing this article, FSE is still in beta.

Screenshot: Full Site Editor is in beta
🟢 FSE PROS🔴 FSE CONS
Will soon be a great option, especially if you already like and use the Gutenberg Page BuilderStill in beta testing, as of time of writing this article
Requires a ‘Full site editing’ compatible theme, there are not many of these available right now

A Quick Walkthrough of SeedProd + EDD

🎉 SeedProd allows you to create your own website theme with ease. Without any coding. And without any of the downsides listed above.

We’ll show you how easy it is to build your own WordPress theme with SeedProd. We will demonstrate using it with the Easy Digital Downloads (EDD) ecommerce plugin.

Imagine what you can do! You can have complete control over every detail of the customer experience. No waiting for weeks, or months, for expensive designers or developers to work on your site.

You know your customers and your store best! And you care about your site more than anyone else. SeedProd is a great option for fantastic results…FAST!

Here’s what you do:

  1. Install and activate SeedProd
  2. Click one button to build a theme!
  3. Make basic customizations
  4. Make custom templates for your Downloads (for EDD)
  5. Do even more

Install and Activate SeedProd

First you need to purchase SeedProd. The Theme Builder option requires a Pro or Elite license.

🤚🏾Click here to get 50% off introductory pricing on SeedProd

After you purchase SeedProd Pro or Elite, install it like any other plugin. If you are new to installing plugins, here is a great tutorial.

Screenshot: Installing SeedProd to build a custom theme

Once the SeedProd plugin is installed be sure to enter your license key.

Screenshot: SeedProd activation

Now you are ready to create your own new theme!

Also, be sure to install Easy Digital Downloads if you don’t already have it.

Easy Digital Downloads Logo Banner

EDD is free to use and includes:

  • Shopping cart
  • Listing your products/downloads
  • Protected product files, only paying customers will have access to auto-expiring links
  • Flexible checkout options
  • Discount codes
  • Customer management (basic CRM)
  • eCommerce reports
  • Stripe and/or PayPal integration

EDD Passes

Grab an EDD Pass to add advanced eCommerce features like email integration, subscriptions, software licensing, Amazon S3/DropBox integration and more.

Using WordPress and want to get Easy Digital Downloads for free?

Enter the URL to your WordPress website to install.

Click One Button to Build a Theme!

Look for SeedProd on the left side of your WordPress admin. Click on Theme Builder.

Next, click on the orange button that says Themes. This will bring up the pre-made themes you can choose from. We are going to use the Starter pre-made theme in our example below.

Once you click on the Starter pre-made theme, SeedProd will make each theme template part such as; single page, home page, header, footer, sidebar, etc.

Screenshot: Create your own theme with one click!

You just made an entire theme with ONE CLICK!

You didn’t have to make footer.php, header.php or sidebar.php, archive.php or a stylesheet It was all done for you! 

Be sure to enable the theme by clicking the Enable SeedProd Theme toggle button on the top right. This will disable your current theme. Be sure you’re ready for this to be seen by the public, or try this out on a staging server.

Screenshot: Enable SeedProd Theme toggle

Note, when you use SeedProd you are no longer using the WordPress theme system. You won’t see a new theme with a theme name in the theme folder within wp-content/themes. Instead the SeedProd Wordpress plugin has taken control of the site appearance.

Screenshot: Alert - disabled WordPress theme system

Basic Customization

There a are a few customizations you can make right away. Customize your logo and basic colors and styles.

Customize Your Logo

A good first step is to add in your logo. Do that by editing the Header template.

Screenshot: Editing logo in header on SeedProd

Customized Overall Styles

Second, you can quickly edit any of the global style settings. Click the Global CSS template.

Here you can change many visual settings for the site like fonts, headings, link (href), and color and sizes. This takes the place of having to know CSS and customizing the style.css file.

Screenshot: Editing global CSS settings on SeedProd
Screenshot: Editing global CSS settings on SeedProd

Make Custom Templates for Your Downloads

The products you sell with Easy Digital Downloads are stored as a custom post type called Downloads on your WordPress site.

Your Downloads are then displayed as either a Single Post or Archive Page.

  • A Single Post is when a Download appears by itself on it’s own page.
  • An Archive Page (WordPress-speak) is a list of multiple Downloads.

You don’t need to start from scratch. Instead of choosing to add new templates, just duplicate these two templates that SeedProd just created for you:

  • Blog Index, Archives, Search, and
  • Single Post

Give those templates the title of ‘EDD Single Download’ and ‘EDD Download List’ so you don’t mix them up with other templates.

Edit The Conditions of Your Download Templates

You need to set these pages to only load Downloads. It’s simple. Just click the text-button below the title that says Edit Conditions.

Screenshot: Edit conditions in SeedProd

For the EDD Single Download template configure it as:

  • Priority 10
  • Include: Download post type
Screenshot: Single Download Conditions

On the EDD Download List use these settings:

  • Priority 30
  • Include: post type archive, and then type ‘download’

Note: these priority settings are designed to make sure your conditions are not overridden by other ones when you have two similar conditions. Learn more about priorities and conditions here.

Screenshot: Downloads list/archive Conditions

Customize Your Download Pages

Now that you have made separate templates for your EDD Downloads. You can customize them however you like.

For my example, I made a clean and simple EDD Download page. A single column centered with no sidebar or anything to try and increase conversions.  

Here it is on the back-end being edited in SeedProd.

Screenshot: Single download template being edited in SeedProd

Then, here is how it looks on the front-end.

Screenshot: Single Download on front-end

In this sample EDD Download List page I went with a 2-column grid. You can do anything you want. It’s amazingly easy to try new things and preview them.

On the backend being edited with SeedProd:

Screenshot: Download archive/list template being edited in SeedProd

Here’s how it looks on the frontend:

Screenshot: Download list/archive on front-end

Do more. The Sky’s The Limit!

Or maybe outer space is the limit. These samples above are just a small preview of all the things you can do with SeedProd.

Just imagine what you can do with full control and limitless experimentation.

SeedProd comes with hundreds of template blocks and page templates.

Here’s just a few examples that might be of special interest to digital creators like us!

Screenshot: other SeedProd blocks
  • Pricing tables
  • Animated headlines
  • Multi-column layouts (with responsive settings for mobile)
  • Contact form
  • Giveaway (with RafflePress)
  • Optin Form
  • Social Sharing
  • Image Carousel
  • Accordion
  • Facebook; Like, Comments, Page, or Embed
  • Twitter; Embed, Timeline, Tweet Button, Follow Button
  • Good ol’ shortcode

SeedProd is a great way to set up your EDD store theme. It’s a great option, whether you are just starting out, or want to try something new that will impress customers.


Conclusion

Stellar! You just learned how to make your theme look beautiful without coding. Imagine what you can do to enhance the customer experience when you can customize everything yourself. 

We have way more resources for digital creators and entrepreneurs. What do you want to learn about next?!

Be sure to follow us on Facebook and Twitter to learn more about WordPress and selling digital products.

The post How to Make a Custom WordPress Theme (Beginner’s Guide) first appeared on Easy Digital Downloads.

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EDD + OsomPress: Create a Beautiful Site With One Click https://easydigitaldownloads.com/blog/use-edd-and-osompress-create-a-beautiful-site-with-one-click/ Thu, 03 Feb 2022 14:59:51 +0000 https://easydigitaldownloads.com/?p=1747063 Want to set up a store for your digital downloads? How about doing it with one click? Use the OsomPress Digital Karma Theme + Starter Pack.

The post EDD + OsomPress: Create a Beautiful Site With One Click first appeared on Easy Digital Downloads.

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Starting out from scratch can be really hard. It helps if someone leads the way.

That’s why we’ve partnered with OsomPress to bring you the Karma Digital Theme + Starter Pack. 

Screenshot: the Karma Digital starter home page

The Karma Digital theme is built on Genesis. The Genesis theme framework powers 600,000+ WordPress websites. Genesis is known for being powerful, reliable, and for loading incredibly fast.

Go From Zero to Sixty In One Click

When you install the Karma Digital theme you also get the Starter Pack. The Starter Pack installs everything you need to run a digital e-commerce store on your WordPress site in one click. The starter pack instantly installs:

  • The beautiful and fast-loading Karma Digital theme
  • Easy Digital Downloads plugin (EDD)
  • WPForms plugin and a prebuilt contact form!
  • Sample Downloads (products)
  • Sample blog posts
  • Sample shop and content pages
  • Custom block collections and block patterns for EDD
Pricing List: One of the many EDD block collections included!

Just like that, you’ll have a complete website and e-commerce store created for you! You’ll just need to swap-in your own images and text.

How To Install Karma Digital

The OsomPress Karma Digital theme is a child theme of Genesis. Here’s how it works:

  1. First, download the Genesis theme framework. It’s free. Although, they will ask for your email address.
  2. Second, purchase the Karma Digital child theme.
  3. Third, after you install and activate the Karma Digital theme the one-click installer will run.
Screenshot: The Karma Digital One-click Install Starter Pack
The one-click Starter Pack installer
Screenshot: the Karma Digital Plugins Installed
One-click gets you: EDD, WPForms, and other plugins needed for custom blocks
Screenshot: the Karma Digital Sample Downloads
One-click gets you: sample downloads and more!

Lookin’ Good. And Fast!

The Karma Digital theme + Starter Pack will make your website look great, and it won’t slow your website down like some themes do. It’s easy to use, fully accessible, and loaded with simple ways to customize your site!

We’re excited to partner with OsomPress on this. Whether you are just starting out, or want to switch to a new theme for a fast and beautiful experience that helps increase sales, Karma Digital is a great option.

💸 With EDD, Karma Digital, and the Startup Pack you can be up and selling in no time! 

➡ Get Karma Digital

Not using EDD to sell your digital products yet? Get started for free!

We aren’t talking about a free trial here! The free version of EDD gets you:

  • Protected product files, only paying customers will have access to your digital downloads
  • Shopping cart
  • Checkout page and flexible checkout options
  • Discount codes
  • Customer management (basic CRM)
  • White label (full control over branding)
  • eCommerce reports and payment history
  • Stripe and/or PayPal integration

Using WordPress and want to get Easy Digital Downloads for free?

Enter the URL to your WordPress website to install.

 

Or purchase an EDD Pass to add functionality like subscriptions, email marketing integration, other payment gateways, or content restriction.

Happy selling,

Joe Wells
Product Educator, Easy Digital Downloads

The post EDD + OsomPress: Create a Beautiful Site With One Click first appeared on Easy Digital Downloads.

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14 Most Popular Digital Products To Sell https://easydigitaldownloads.com/blog/the-12-most-popular-digital-products-you-can-sell-online/ https://easydigitaldownloads.com/blog/the-12-most-popular-digital-products-you-can-sell-online/#comments Thu, 20 Jan 2022 15:00:00 +0000 https://easydigitaldownloads.com/?p=1164884 Thinking about selling digital products? Here are the most popular -and profitable- digital products you can sell. Get started today!

The post 14 Most Popular Digital Products To Sell first appeared on Easy Digital Downloads.

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Do you want to know what the most popular digital products to sell online are? You’ve come to the right place. We’ll show you the top 14 proven ways to make money with digital products.

Smart entrepreneurs know that selling digital products has a giant list of advantages over selling physical products. The biggest one being high potential profit margins!

😫 With physical products you have to worry about complexities like:

  • Manufacturing
  • Importing
  • Shipping
  • Inventory
  • Fulfillment
  • Local business laws
  • …and many more…

😃 Digital goods are in a league of their own. By comparison they are:

  • More easy to create
  • Easy to distribute
  • Never out of stock (no inventory problems)
  • More sustainable
  • Usually more profitable

With just a computer, or mobile device, and an internet connection you can make a digital product worthy of selling. You don’t need physical materials, factories, or a large staff. 

Digital products are a great way to generate passive income. It’s time for you to create and share something wonderful with the world! But what type of digital product should you start with?

Get ready for some digital product ideas and inspiration. Here is our short list of the top digital products you can sell online. Read on or skip around:

  1. eBooks
  2. Software
  3. Web-based Applications
  4. Graphics and Digital Art
  5. Cloud Design App Templates
  6. Fonts
  7. Music and Audio
  8. Photography
  9. Video
  10. Documents
  11. Spreadsheets
  12. Courses
  13. Professional Services
  14. Tickets

Where Should You Sell?


1. eBooks

Illustration of most popular digital product: eBooks

eBooks are one of the most popular digital products for both creators and customers. They are relatively simple to produce since they require little more than written text and a few relevant images.

eBooks are simple to distribute on large marketplaces or self-created online stores. They’re easily consumed by customers, who can read them on e-readers, tablets, computers, and even their mobile phones.

The beauty of creating eBooks is that you can share almost anything you know or are passionate about. You can educate, advise, or curate existing content with an eBook to then sell on your website.

Get Started Selling eBooks


2. Software

Illustration of most popular digital product: software

The software industry is huge and consistently growing. There are many opportunities.

The global software market is projected to be worth more than 1 trillion dollars in the next few years. Massive!

People use computers and mobile devices every day. Code writers and product developers can make apps that people want and need to speed up business tasks and daily life. Software can be the most profitable digital product.

From large enterprises, to small businesses, down to individual users, here are just a few examples of the types of software products you can make and sell:

  • WordPress plugins
  • WordPress themes
  • Mobile apps
  • Fitness apps
  • Project management apps
  • Video games
  • Windows Apps
  • Mac Apps
  • Linux Apps
  • iPhone Apps
  • Android Apps
  • Web-based apps (Saas) more on that below

You can turn code into cash.

Selling software online is something we know a lot about. We created Easy Digital Downloads to sell our software. We use it every day. 

We’ve helped thousands of companies sell software! EDD powers ecommerce experiences for more than 17 million customers, and that’s just in the Awesome Motive family of products.

Get Started Selling Software


3. Web-based Applications (SaaS)

Illustration of most popular digital product: Saas links

Web-based applications are similar to software, but are not downloaded from the web and installed on your device or computer. 

Instead this software is run in a web browser. This type of software is also known as SaaS (Software as a Service). These businesses may not be “digital products” in the truest sense, but can be sold the same way. And customers use and perceive them as similar.

Many software creators find themselves faced with the choice between building a web-based SaaS app or a distributed, installable program. The ecosystem for SaaS’s is huge. Here are some digital product examples for SaaS, many of them names you’ll be very familiar with:

  • File storage services:
    • Dropbox
    • iCloud
    • Google Drive
    • MediaFire
  • Music apps:
    • Spotify
    • Apple Music
  • Email marketing platforms:
    • Drip
    • MailChimp
    • AWeber
    • ConvertKit
    • Constant Contact
  • Customer/contact management (CRM) apps:
    • Salesforce
    • Nutshell
    • Pipedrive
    • Groundhogg.io
  • Site monitoring apps:
    • Pingdom
    • Status Cake
    • Upime.com
    • New Relic
  • Project management services:
    • Basecamp
    • Asana
    • Podio
    • Jira
  • Online learning:
    • Udemy
    • Team Treehouse
    • LinkedIn Learning (formerly Lynda.com)
    • Skillshare
    • Coursera

SaaS products usually have subscription pricing (recurring payment models). Customers pay a monthly fee or annual fee for access to the tools/apps/services.

🖥 Learn more from our article on selling web-based services / SaaS’s


4. Graphics and Digital Art

Illustration of most popular digital product: graphics

Graphic designers and artists can create a wide variety of unique and valuable products. Selling digital files allows access to a huge customer base.

This is a great way to make money online because it’s repurposing skills you already are using for work. 

Digital product examples include:

  • Logos
  • Brand kits
  • Design templates
  • Adobe files and templates (.PSD and .AI files)
  • Affinity Designer and Affinity Photo templates
  • PowerPoint themes
  • Original artwork
  • Clip art
  • Stock icons (vectors)
  • Card designs
  • Swipe files
  • Patterns
  • Brushes
  • Backgrounds
  • click here for more ideas

Get Started Selling Graphics and Digital Art


5: Cloud Design App Templates

Illustration of most popular digital product: design templates

There’s a new segment of graphic templates that we need to mention all on its own.

Web-based (cloud) design apps like Canva and VistaCreate are growing very quickly. 

These apps make it easy for non-professionals and professionals alike to quickly make beautiful designs using only a web browser. They are fantastic for beginners.

They have tens of millions of users. And this will only grow as social media grows.

You can sell templates for this expanding market. Use the design skills that you already have. All you need is a free Canva for VistaCreate account! Be sure to consider this easy win!

Get Started Canva and Adobe Creative Cloud Express Templates


6. Fonts

Illustration of most popular digital product: fonts

Fonts and typefaces are great examples of digital products which are always popular. Customer preferences constantly change, and designers always need new fonts.

Fonts can be created and distributed for use on the web by website creators, or for use in desktop applications like Microsoft Word and Adobe Photoshop. 

Get Started Selling Fonts


7. Music and Audio

Illustration of most popular digital product: music

Music and Audio are powerful mediums for communicating a message.

People pay for audio files that entertain them, soothe them, inform them, inspire them and help them achieve business goals.

Audio products can include:

  • Recorded lectures
  • Musical samples
  • Audiobooks
  • Foreign language lessons
  • Relaxing background noises
  • Karaoke versions of popular songs
  • Reusable sound effects
  • Full lyrical or instrumental music tracks
  • click here for more ideas

Get Started Selling Music and Audio


8. Photography

Illustration of most popular digital product: photography

High-quality, premium photos are one of the most sought-after digital products today. The biggest consumers of online photographs are bloggers and website owners.

There are many types of photos you can sell:

One challenge is that photography has become a crowded market. It’s hard to sell photos at a high price. It’s difficult to earn what they are worth (often they are given away for free). 

However, there are strategies to build a successful business selling photos.

The first thing you need to do is make it very easy to purchase photos. Consider whether you should sell photographs individually or provide unlimited downloads to subscribers.

A good website is a vital part of a photographer’s portfolio. Showcasing your work beautifully is needed to raise your profile.

If you have competitive pricing, and excellent images, it’s possible to do very well selling your independent or client-commissioned photos on your own website.

Get Started Selling Photography


9. Video

Illustration of most popular digital product: video

Video is an extremely popular and effective format for delivering information online. Content can be educational, informative, or entertaining. 

It’s more engaging than text. It can be easily consumed by clicking a play button and watching. Some people like watching video at 1.5x or 2x speed to learn faster.

Users love video, and in many cases are happy to pay for it.

There are many types of video you can sell:

  • Online courses/training
  • Stock footage
  • Drone footage
  • Special effects templates for motion graphics
  • AfterEffects Templates
  • Cavalry Templates
  • Product reviews
  • Video game reviews or game play

If you’re a great public speaker, have a visual-based passion, or just love sharing your thoughts on video, with a little editing time you can sell videos online.

Get Started Selling Video

  1. Sell video files that customers download to their devices and watch whenever they want
  2. Sell access to private content restricted to paying customers or subscribers

10. Documents

Illustration of most popular digital product: documents

You are an expert on something. What is it? How can you help businesses or individuals succeed? This can take on many forms. Help others with their:

  • Business
  • Side hustle
  • Hobby
  • Personal wellness
  • Family
  • Sport

You may already share your knowledge on your website or blog. Curate your content into useful documents for sale. This is beneficial for both you and your site visitors.

Here are some ideas:

  • Industry reports, manuals, or guides
  • Templates (like resumés or proposals)
  • Printables (checklists, planners, mindfulness guides)
  • Case studies
  • Presentations (PowerPoint, GoogleSheets, Apple Keynote)
  • Sheet music
  • Activities
  • click here for 40+ more ideas

Get Started Selling Documents


11. Spreadsheets

Illustration of most popular digital product: spreadsheets

Spreadsheets are a type of document. But they deserve a mention as a product segment all to themselves.

Just about everyone uses spreadsheets often or occasionally at work. Spreadsheets can interact with databases, automation software, and SaaS platforms.

Microsoft Excel, a paid app, is one of the most popular software applications in history. Then there are the popular free spreadsheet apps: Google Sheets, and Apple Numbers. Between these three apps, everyone in the world with a computer or mobile device can easily make use of a spreadsheet.

Knowing how to use them is an important business skill for many professions.

Because of this, there is a large market for spreadsheet templates and spreadsheet training courses (learn more about selling courses below). 

Get Started Selling Spreadsheets


12. Courses

Illustration of most popular digital product: courses

Online courses are huge right now. e-Learning is an industry in its own right. There is a lot of innovation, huge growth, and momentum in this space.

As it grows, we are starting to see traditional educational institutions explore new ways to make their content available to online learners. There are three basic ways to sell courses online:

  • One-off course
  • Collection of courses (often with a certificate, degree, or reward given out upon completion)
  • Membership/subscription to a catalog of courses 

Courses are sold the same way as most other digital products. According to our user surveys, the number of people using Easy Digital Downloads to sell courses recently quadrupled in one year!

Online courses are the sole product of some online businesses. Other businesses use them as a complementary product. For example a training course used to help customers succeed with their main product/s.

It used to be really hard to make online courses. Learning Management Systems (LMS) were expensive and hard to use. But plugins built on top of WordPress make it easy and inexpensive to provide quality training.

Online courses are an amazing opportunity for anyone with knowledge or expertise to share. And YOU are an expert in something. So share it!

There are no limits to the audience you can reach! You are no longer limited by geography, technology or time.

Get started now! How?

It depends on what kind of products you plan to sell. Here is what we recommend.

Selling Digital Products AND CoursesSelling ONLY Courses
Use Easy Digital Downloads + Content RestrictionUse MemberPress
If you are selling digital products and you want to provide customers with private/restricted content, like tutorials use Easy Digital Download’s Content Restriction extension.If the content is the only or main product, you want to make what is commonly called a membership site. A site where you have to be a paying member (or subscriber) to see certain private content (the courses).
Click here to purchase an Extended Pass which includes the Content Restriction extension.We recommend MemberPress for its powerful mix of features. This one plugin can handle both membership sites and online courses. 

The best way to sell memberships or online courses with WordPress is MemberPress. Here is a great article and video comparing the 5 best membership plugins on WPBeginner

13. Professional Services

Illustration of most popular digital product: services

Services are not really “products” in most ways. However, they can be sold in the same way digital products are sold. They are often sold one of two ways:

  • Fixed-price services – The cost of the service is predefined and known to the customer before needing to engage with the service provider.
  • Case-by-case services – The required work is scoped by the service provider, quoted to the customer, and the cost is agreed upon by both parties. You can automate this with a good form builder, try WPForms to easily build powerful forms that convert site visitors into customers

Types of Service Products

In the world of eCommerce, the line between product and service has become a little fuzzy. In many cases, the customer doesn’t care very much about the difference. We call this a “productized service”. Here’s an example:

  • Product – Customers buy a premade logo as a download with a defined price
  • Productized Service – Customer pays a predefined price to have someone design a logo (a similar but more premium experience with same result)

With many service-based jobs, you are selling your time in exchange for a specific outcome or result, instead of a product. Or, you may be selling your time for a completely bespoke product, unique only to that one customer.

These days, all kinds of service providers are opting to sell productized services online. Below is a very brief list of some of the professions that can sell services online:

This is another segment of digital products we have seen on the rise, with more than three times as many people selling services using Easy Digital Downloads now compared with a year ago.

Get Started Selling Professional Services


14. Tickets

Illustration of most popular digital product: tickets

Tickets are different from other digital products because they are usually related to a time-based event at a physical location. They also are not sold in unlimited quantities.

However tickets can be sold on a website in the same way most other digital products are sold. Customers can visit the site, make their selections, checkout, and receive their tickets instantly all without interacting with anyone.

Sell tickets online for conferences, concerts, carnivals and other time-based events. Or sell tickets for admission to amusement parks, zoos and museums which may not enforce a specific time.

Don’t have your own event venue?

Many organizations from concert halls to zoos have affiliate programs allowing you to resell their tickets at discount prices. This is great for tour guides and social media influencers. Call the sales office of your favorite venue to see what opportunities are in your area.

Tickets can also be sold for online experiences such as webinars, classes, online conferences, or in-person conference live streams.

Get Started Selling Tickets

Here are two ways to get started with event tickets.

Sugar Calendar Logo
  1. Check out our sister plugin Sugar Calendar. Grab the Event Ticket Pro Add-on to start selling tickets in no time.
  2. Or check out this article about Calendar plugins and selling tickets.

Where Should You Sell?

When selling digital products you’ll be faced with what we call ‘the platform dilemma’.

🤔 Should you sell on other websites and marketplaces or create your own website?

There are always pros and cons to using marketplaces, ecommerce platforms, and other people’s websites. 👇🏽

🟢 Pros🔴 Cons
Platforms and Marketplaces already get lots of visitors to their site. This may make it easier for you to find an audience (but there’s no guarantee).They take a cut of your revenue. The more you make the more they take.
It’s easier to list on other sites than build your own website.Your customers are not your customers, they are the platform’s customers
You may be able to build an audience more quickly.Likely no way to do direct communication with ‘your’ customers.
Likely no way to communicate with potential customers, visitors to the site who are thinking about purchasing (with email, social media, and lead magnets).
May have no way to follow up with ‘your’ customers after purchase, you may want to help them succeed (sometimes called onboarding) and not be able to.
You can’t build your own brand and customer experience on someone else’s website.
You have to follow their terms of use, which can change at any time.
Many platforms have limitations on what prices you can charge.
Some platforms and marketplaces require that you exclusively sell on their website only.

Building your own website may take more work than jumping on Etsy, Shopify, or Creative Market. But we recommend creating your own website. Otherwise platform fees and revenue sharing will scale up as your sales grow.

Marketing Required

Many entrepreneurs find that even after joining an ecommerce platform they still have to do digital marketing tasks like blogging, social media posts, and SEO (search engine optimization). If you’ll have to do all that anyway, why not own your own platform?

The best place to sell your digital products online is your own website. Smart entrepreneurs and business owners know the value of a D2C (direct to consumer/customer) platform.

You have control over your brand, customer experience, and direct communication with the customer.

You can also keep all of your revenue (except for credit card fees).

⚠ Remember, platforms and marketplaces charge middle-man fees and/or commissions. 

The Best Website Tool

WordPress Logo

The best way to build your own website is to use WordPress. WordPress offers the most flexibility and power. You control your website expenses.

WordPress now powers 43% of the internet! No other technology even gets into the double-digits. 

WordPress is open source. That means you own it. Do whatever you want with it. You can own the world’s most popular and powerful website content management system!

Most other website technology and services cost more and do less. Plus they are harder to use than WordPress.

With WordPress you can choose from the world’s largest ecosystem of plugins, themes (templates), and services. It will always scale, adapt, and expand to whatever you need it to do.

All you need to get started with WordPress is a web host. The good ones will set up WordPress for you! You don’t need to know how to code or hire a web developer.

  • 🕸 Check out this guide for choosing a WordPress host
  • ⬇ Already have a WordPress site? Perfect. Get set up to sell in no time. Read on…

The Best eCommerce Tool for Selling Digital Products

Easy Digital Downloads Logo Banner

The best way to sell digital products on WordPress is with the Easy Digital Downloads plugin.

Easy Digital Downloads (EDD) is a complete eCommerce store that you can set up in just a few minutes. You can get started with EDD for free. You can use it for free forever.

The free version of EDD provides:

  • Protected product files
  • Shopping cart
  • Full control over pricing
  • Flexible checkout options
  • Customer management (basic CRM)
  • eCommerce reports
  • Discount codes
  • Stripe and/or PayPal integration

 Many other e-commerce solutions are built for selling physical products. You’ll have to install and set up shipping and inventory management tools. You don’t need those.

EDD is purpose-built for selling digital goods. It’s simple (and free) to get started, and you can add functionality as you grow.

Using WordPress and want to get Easy Digital Downloads for free?

Enter the URL to your WordPress website to install.

If you need subscriptions (recurring payments), software licensing, or other advanced features, be sure to grab an EDD Pass.


Conclusion

Good work! You’ve learned about the best and most popular digital products to sell online. There is nothing stopping you from creating and selling something unique. Get started today!Our blog is full of ideas and resources for digital creators like you! What do you want to learn about next?

Use Easy Digital Downloads to build a WordPress e-commerce store in minutes.

We’re always sharing more tips for digital creators. Be sure to:

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How To Sell Music and Audio (+ Making Money Tips) https://easydigitaldownloads.com/blog/selling-audio-and-music/ Thu, 06 Jan 2022 15:15:00 +0000 https://easydigitaldownloads.com/?p=1226292 Want to sell your music or audio online? How do you make the most money? We'll show you how to sell yourself or on music platforms.

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Do you want to sell your music or audio online? This is a rewarding way to use your creativity to build a business or make some money on the side.

In this article we’ll give you an overview of the music industry and show you how to easily sell your audio files.

Here’s our track list. Take in the whole album or skip around to what sounds most interesting:


The Music Industry in the Digital Age

Illustration: selling music and audio quotes

Like everything else, the internet has dramatically changed the music industry. 

The Worst of Times

Many complain that it’s harder than ever to ‘be discovered’ and to make ‘real’ money.

There is a lot of truth to this. The market is very crowded. It’s hard to be discovered and build a following when there are so many people doing music. 

Not too long ago, there was a lot of money to be made in selling albums on Compact Disc (CDs). The big streaming platforms (iTunes/Apple Music, Spotify, Amazon Music, etc.) have pretty much eliminated CDs as a revenue generator. And those platforms are not known for paying high royalties.

The Best of Times

Change is constant. Technology never stands still. The internet has created many challenges for selling music. But it has created many opportunities as well. Perhaps more opportunities:

  • Music distribution is something you have more control over.
    • Before, in the past you relied on ‘gatekeepers’ like A&R men at record companies, DJ’s at radio stations, and television producers. You had to pay out tons of money for posters, and advertising was expensive.
    • Now, you can use social media (especially YouTube, Instagram and TikTok) to be discovered and build a fan base.  You can create music videos and have them freely available 24 hours a day anywhere in the world! MTV couldn’t do that. Nothing is stopping you from being discovered and building a global audience. There are no gatekeepers.
    • There are more ways for potential fans to discover new music than ever before!
  • CDs are not money makers anymore, but you can find larger audiences than ever with the big streaming services. Once that’s done, you can figure out a way to make more money other ways (like selling out larger music venues with concerts advertised inexpensively on social media).
  • You also have more ways than ever to talk directly to your fans and customers. This was never possible without the internet.
  • You can also sell all kinds of products online, more than you ever could before the internet.

Diversity of Products

There are so many different kinds of audio based digital products. People will pay for audio which entertains them, soothes them, informs them, inspires them, and helps them achieve business goals.

In the past, pretty much all you could do was create singles, EP’s or full albums.

🧑🏽‍💻 Now, just imagine the unique products you can sell because of the internet:

  • Background music for ads
  • Music for YouTube, Instagram stories, TikTok and other social media
  • Podcast intros
  • Music for Podcasts
  • Recorded lectures
  • Musical samples
  • Audiobooks
  • Foreign language lessons
  • Relaxing background noises
  • Karaoke versions of popular songs
  • Reusable sound effects
  • There are many more…

Teaching Music

This unique ‘music product’ needs to be mentioned and emphasized all by itself.

If you know how to make music and audio, you likely know enough to teach it! Online courses are a great way to share your creativity and skills with the world. Plus it’s rewarding to train up the next generation.

Grab our Content Restriction extension (requires a Professional Pass) and record some lessons. Check out these two really cool EDD websites that do online music training:

If you’re interested in doing online lessons check out this article. For some sites we recommend EDD + Content Restriction. For others we recommend MemberPress.


Pricing

Illustration: selling music and audio quotes

Music and Audio pricing varies greatly across the internet. And there is a lot of music that is free.

Audio Products for Consumers

Spotify has a free plan. Someone can listen to their vast catalog of music from independent artists all the way to the world’s most famous pop stars. Many artists place their music on YouTube. Consumers can get a lot without ever paying a penny.

This can make it challenging to charge a good price for your products. Consumers are used to having options for free music.

If you have notoriety or a big following you can earn money selling individual music tracks on online music stores like Apple Music / iTunes, Spotify, or Amazon Music. Or you can make money selling audiobooks on Amazon’s Audible or Barnes & Noble’s Nook.

  • Music – When sold as single digital downloads, most music tracks are sold for $1.29 on Apple Music (formerly iTunes) or Amazon Music. You get a small percentage of that depending on how you handle your licensing (directly or with a music distributor service like Tunecore that charges fees).
  • Audiobooks – Audiobooks typically sell for $5-20 on Amazon, Audible, or Nook. Often the pricing is based on length. Many audiobook platforms offer a monthly subscription that is popular with customers.
  • Podcasts – Most podcasts are distributed for free. Creators make money through advertising and other partnerships.

You only get a tiny percentage of the revenue described above, learn more about that in ‘The Platform Dilemma’ section.

Many artists are not able to earn significant revenue on these consumer platforms alone due to overwhelming competition and low payments per stream or per download.

Audio Products for Businesses

As is the case for most product types, businesses are more willing to pay and willing to pay more than consumers for products that meet their unique needs. 

There are many ways to make money when you sell music and audio for business use. Consider ways to make pieces of the products that other companies sell or provide to the consumer.

  • Short audio tracks for background music in commercials
  • Podcasts intro “bumper” tracks and background music
  • Music for motion pictures, television, advertisements, or YouTube
  • Background music for use on social media platforms (which can be set up to generate royalties automatically)
  • Sound and music for tutorials, training, etc.
  • Music for video games (a market now larger than motion pictures)
  • Sound effects libraries for audio engineers, radio, video, video games or podcasts
  • eLearning, lectures, interviews

Subscription or Recurring Revenue

Instead of selling one product at a time, consider developing a strategy for recurring or subscription revenue. With one-time sales you have to constantly create new products to increase revenue. With subscriptions, you can get paid automatically every month for access to your products.

Here are a few ideas:

  • Site memberships – If your catalog is large and high quality, your customers may be happy paying you on a subscription basis to be able to login and download what they need, when they need it.
  • Provide services – Try offering services which produce audio files. You already have the skills and equipment needed as an audio producer.
    • Record spoken translations of text or audio in other languages
    • Create audio versions of text like blog posts, some blogs provide their content written and spoken
    • Record eBooks, or course material
    • Produce musical accompaniments like drum tracks or cowbell solos
    • The possibilities are virtually endless!

For more tips on pricing, check out our post on pricing digital products. Also keep in mind that you can change your prices, and maybe even should change them on a regular basis.


Distribution

Illustration: selling music and audio quotes

When selling your music or audio online you face a major dilemma. You could call it the platform dilemma. By ‘platform’ we mean other apps, websites, or marketplaces.

The Platform Dilemma

The platform dilemma is:

🤔 Should you sell on popular platforms or on your own website?

  • Using platforms exposes you to a large audience, but they keep a large amount of your revenue
  • Using your own website allows you to keep all of your revenue, but it’s hard to attract a large audience

Consider a business strategy that uses other platforms and your website to achieve your goals.

Using Platforms

The majority of popular artists are on the big platforms like Apple Music, Amazon Music, Spotify, and Soundcloud. These platforms can get you in front of a wide audience. With their playlist functionality, it’s easier than ever to be discovered. But they take a huge percentage of your revenue. How much? Usually half. Half of your money!

Some platforms have advantages over others. Bandcamp is a marketplace platform that is popular with many artists. They take, on average, 18% of your revenue to cover their expenses. 

In some cases you’re making far less than half. If you are on a record label they are taking a cut. Or if you use a distribution service, they take a cut too.

Less Than a Penny?

Most of the major streaming services pay less than a cent per play/stream. A fraction of a penny. Apple at least gives you a penny!

PlatformPaid per streamAfter 1,000 plays you’ll get
Apple$0.01$10.00
Amazon$0.00402$4.02
Spotify$0.00437$4.37
YouTube$0.00069$.69
SoundCloud$0.00402$4.02
*You must have a paid Pro Unlimited account at $12/month
These prices are based on internal research. These numbers often change and vary depending on terms of use and distribution agreements with each platform.

It’s difficult and time consuming to get your music on each platform. You have to work directly with each platform, or get a music distribution service (like Tunecore) to manage multiple platforms on your behalf (for a cut).

You can see why it’s very difficult to make much money on the streaming platforms.

Using Your Own Website

You can make more money selling music on your own website, in theory, but it’s hard to get traffic to your website.

There are many advantages to selling your music or audio directly to customers on your own website. You get to:

  • Build and maintain a relationship with your fans/customers
  • Have direct communication with customers
  • Have complete control over pricing
  • Keep all of your revenue (minus credit card fees)
  • Develop and control your voice/brand/style
  • Control the entire experience
  • Expand and sell other products or ‘merch’ (CDs, Vinyl records, t-shirts, apparel)

🧑🏾‍🎓 Even if you are using other platforms, marketplaces, and social media to build an audience, it’s a good idea to have your own website.

Having your own website is a key element to building a successful business.

Streaming and Downloading

Music and audio on the web can be streamed or downloaded.

  • Streaming is when you play the audio right off the internet in a web browser or app, you don’t keep a copy of it for yourself
  • Downloading is when you download (usually after purchasing) and play the audio off your device’s local storage as often as you want

If you plan to stream your music and audio files, you’ll likely need to use one of the streaming platforms listed above. These platforms work well on all devices, and can work well whether the customer has a slow or fast connection to the internet.

If you want to stream or host downloads on your own website, you’ll need to make sure you have a powerful and fast web host. You will need to serve your audio files from a CDN (content delivery network).


Audio File Formats

Illustration: file format icons

Make sure you deliver the right file to the customer and the right file to the streaming platforms. There are many audio file formats. It can be very confusing.

The key thing to understand is that some audio formats are for mastering and some are for listening.

Mastering Audio Formats

Mastering formats contain high quality, often uncompressed audio. You use these to store the master copy of your file. Then you use the master copy to transcode or compress listening files that are suited for streaming or download.

Master format files are large, they use a lot of disk space. They take a long time to upload and download from the web. Master copy files are not good for customers to use for streaming or downloading.

Popular Mastering Audio Formats:

  • WAV (Windows Waveform Audio)
  • FLAC (Free Lossless Audio Codec)
  • AIFF (Audio Interchange File Format)
  • Apple Lossless

Many of the streaming platforms require that you upload a master format on their servers, and then they create their own listening format copies.

Master files can be used in music production, because they are not compressed. All of the sound data is kept. If you are working together with multiple artists and producers, you would share the working files in a mastering format.

MIDI Files

There is one audio mastering format that is for special use. It’s called MIDI which stands for ‘musical instrument digital interface’. 

These files are not audio files. They contain digital information about musical notes, tempo, structure and descriptions. These are used by music composers and songwriters during the creative process.

There are also physical and digital instruments that communicate with each other and output MIDI. There’s even a specialized MIDI computer port you’ll find on many keyboards, samplers, and other audio devices.

Songwriters, musicians, and composers may want to sell MIDI files to be used in music production.

Listening Audio Formats

Other audio file formats are designed for streaming and downloading. They are for the end user, the consumer, customer or listener.

These files are compressed. The file size is as small as possible for use on the internet. Some of the audio data is tossed out, only the information needed for end user to hear sound that is pretty good is kept.

Listening files cannot be used in the music production process because they are a low-quality (or lossy) copy. Each copy made after the first generation gets worse and worse.

Popular Listening Audio Formats:

  • AAC (Advanced Audio Coding)
  • HE-AAC (High Efficiency Advanced Audio Coding)
  • MP3
  • WMA (Windows Media Audio)
  • Ogg/Vorbis

Transcoding Tools

When you want to compress a master file into a listening file, you need a software tool. Many audio production tools like GarageBand, Apple Logic, or Ableton offer built-in encoding and transcoding.

There are also software tools dedicated to transcoding:

Physical Formats

More and more people are listening to music on their phones, tablets and computers. But there is still a large market of audio enthusiasts who prefer for physical formats.  Don’t forget about Compact Discs (CDs) and Vinyl records.

There are many services online that produce large or small runs of CDs and vinyl. Here are two options:


How To Sell Music and Audio with WordPress

Illustration: selling music and audio quotes

If you are a professional musician, band, or audio producer, you should have your own website and your own domain name. Having this ‘digital real estate’ is essential to establishing yourself as a serious professional. 

You never know when and why you might need your own website. Here are some important business functions that a website provides:

  • A portal for direct communication with fans and customers, where you don’t have to play by anyone else’s rules or terms of use
  • A professional email address (yourname@yourcompany.com)
  • A platform to have a consistent brand/tone/voice to sell:
    • Music
    • Concert tickets
    • Merch
    • Physical albums
  • A cohesive hub for your social media platforms

The Best Website Platform

WordPress Logo

The best way to build your own website is with WordPress. WordPress is powering 43% of the internet. It’s open source. That means it’s yours. Yours to use however you want, you own it. Imagine, the world’s most popular and powerful website tools is free for you to own.

WordPress has the world’s largest ecosystem of plugins, themes (templates), and services.  You can rest assured that it can expand to do anything you ever need it to. 

🤩 Want proof? Look to the stars. Some of the biggest acts in music use WordPress, including Beyoncé, Mick Jagger, Jay Z, Katy Perry, and Macklemore according to this cool article on the WordPress blog Torque. That list is a few years old, it’s surely bigger now.

All you need to get started with WordPress is a web host. The good ones will set up WordPress for you, or provide simple one-click installers. 

💻 Click here for our guide on choosing a WordPress host.

Already have a WordPress site? Great! You can get a store setup with just a few clicks. Read on… ⬇

The Best Way to Sell on WordPress

EDD Logo Graphic

The best way to sell your music and audio with WordPress is our Easy Digital Downloads plugin. 

The best way to sell your own music is on your own website. Remember, streaming platforms and online music stores take HUGE chunks of your revenue. 

Even if you use them as part of your strategy, you should build your own direct-to-customer channel. A place where you can direct people to support you by purchasing directly. Especially when it’s so easy.

It used to be hard to set up your own direct-to-consumer store. You had to know how to write code or hire a developer. But with Easy Digital Downloads (EDD) you can set up a full featured eCommerce store with no code.

It’s free to get started, use it free forever.

The free version of EDD gets you everything you need with just the quick installation of a plugin.

You’ll get:

  • Protected product files and user verification
  • Shopping cart
  • Flexible checkout options
  • Customer management (basic CRM)
  • Stripe and/or PayPal integration
  • eCommerce reports
  • Discount codes

Using WordPress and want to get Easy Digital Downloads for free?

Enter the URL to your WordPress website to install.

 

Don’t Forget Merch

EDD is purpose-built for selling digital products. But you can also use it to sell physical products.

Are you selling a few physical CDs, vinyl records, hats, or t-shirts? You don’t need a separate e-commerce solution.

If your focus is digital, but you sell a few physical goods, check out our Simple Shipping extension. This extension requires upgrading to a Professional Pass.

Simple shipping lets you:

  • Collect shipping information
  • Set international and domestic shipping rates and collect shipping fees at checkout
  • Manage orders

With simple shipping you’ll have to manage shipping and fulfillment. If you’re really busy, you might want to check out service providers who handle it all: manufacturing, fulfillment, and shipping. 

These providers will cost you more per unit, but may be worth the investment. A few companies well suited for music and audio creatives are:

  • Printful (hats and apparel)
  • Disc Makers (CDs and Vinyl)
  • Bandcamp (Vinyl) 

Click here to purchase an EDD Pass for advanced features like subscriptions, product bundles, content restriction, or simple shipping.


Conclusion

Rock-n-roll! You have learned how to sell your audio and music online. You’ve also learned about the challenges and opportunities in the music industry. 

We have a deep catalog of resources for entrepreneurs and digital creators like you! What do you want to learn about next?

Grab an EDD Pass for advanced features needed by growing businesses.

Be sure to follow us on Facebook and Twitter to learn more about WordPress and selling digital products.

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How to Easily Sell Software with WordPress (+ Tips) https://easydigitaldownloads.com/blog/selling-software/ Tue, 21 Dec 2021 15:45:00 +0000 https://easydigitaldownloads.com/?p=1216799 Thinking about selling software? Great idea! It's a huge industry and great way to make money by helping others. Here's our guide to get started.

The post How to Easily Sell Software with WordPress (+ Tips) first appeared on Easy Digital Downloads.

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Do you want to sell software? Good idea. Selling software online offers amazing opportunities to grow a thriving business.

In this article we’ll show you how to succeed with software and how to start selling with WordPress.

Big Business and Small Business

The global software market is projected to be worth more than 1 trillion dollars in the next few years. That’s unimaginably big. Gigantic.

There are software companies and products of all shapes and sizes. There is plenty of space for you to enter the market. You just need a software product that solves problems that people commonly experience.

Not only is the software market huge, it’s complex. There are more apps and SaaSs than you can count. Where do you even begin? We’ll try to simplify it, just a little bit, for you.

Today we will cover 4 P’s of selling software. Feel free to skip around:

Purpose (Your Product/Market Fit)

Why do you want to sell software? Because it’s fun? Not really. Because it is easy? Not so much.

You want to sell software because you have figured out a way, with your unique skills and experience, to help someone solve a problem.

To successfully sell software you need product/market fit (P/MF). 

Illustration of selling software: Product/Market Fit
Different people abbreviate P/MF different ways

Product/market fit means you are making a software product that satisfies a sizable market.

You have a good P/MF when your software solves a problem for a group of people at a price they are willing to pay.

Thinking about P/MF helps you figure out your purpose.

Figure out a narrow purpose of your software product and focus on that. You can always change and expand later…it’s software! Start with a need that exists that you can solve.

Tips For Finding Your Purpose

  • Don’t try to do too many things. If you try to do everything you won’t do anything well.
  • Listen to your customers. The best way to improve your software product is to learn from the people that use it. Don’t have customers yet? Look at the gripes, complaints, and needs of potential customers in the sector or space your are looking to build software for.
  • Ask yourself: how does my software product solve someones need/s in a way nothing else does?
  • What metrics can you use to measure if your customers are happy or not?

A popular survey question asked by software companies using the P/MF mindset goes like this:

❓❓❓How would you feel if you could no longer use our software product?

  • Very disappointed
  • Somewhat disappointed 
  • Not disappointed

Then, focus energy and resources on addressing pain-points for those who answer ‘very disappointed’ and ‘somewhat disappointed’.

Pricing

Illustration of selling software: Pricing

The price of software varies greatly. There is no standard. There seems to be no rhyme or reason to it.

How much should you charge for your software? It mostly depends on who you are selling it to and how much value it brings them.

Microsoft, Oracle, or Adobe sell their products to multi-million dollar corporations. They can get away with selling their software for hundreds of thousands of dollars. That software might save them millions of dollars. They don’t even have to tell people how much it costs, they make them contact sales reps to schedule a demo.

If you are a new company selling a WordPress plugin to small businesses and nonprofits that pay around $600/year for their website, your pricing model and distribution process will be different. You’ll likely publish your prices on a pricing table, let site visitors decide which tier they want, and let them purchase without any interaction with a sales team.

You need to understand your target market and your product/market fit. Then set a price that will be compelling.

Subscription Pricing

One trend is clear in the pricing of software: subscription pricing.

In the earlier days of selling software, products were delivered via physical means; floppy discs, CD-ROMs, and then DVD-ROMs.

Software was sold as a perpetual license. This meant you purchased a version of the software, say Microsoft Office Version 9, and you could use it as long as you wanted. Eventually version 10 would come out, and you could either buy it, or take your chances until version 11 came out.

Nowadays most software is sold on the web and the pricing is a monthly or yearly subscription. This is because of many factors:

  1. The internet and ecommerce has made it easier, faster, and more convenient both to purchase and download software
  2. Virus and cyber security concerns make it important to update software frequently
  3. It allows software makers to fund security updates, improvements, and customer support
  4. Many companies have found its more profitable

There are many advantages to pricing your software as a recurring subscription. We’ll discuss some in detail in the Pitfalls and Pro Tips section below.

Freemium Pricing

Another popular pricing structure for software is called “freemium” which is a combination of the words free and premium.

Freemium pricing is when you have a ‘lite’ or ‘basic’ version of your software that is free to use. This free version has a limited set of features. Users can then upgrade to a paid version of your software if they like it and want the premium features.

This is very popular with video games and mobile apps. It’s also very popular with SaaS services.

The advantage of freemium pricing is that it helps you get lots of users quickly. The disadvantage of this pricing is that you have lots of non-paying customers that you have to support.

If you choose a freemium pricing model, be sure you have a marketing plan in place to upsell and convert free users into paying users.

Your Pricing Can Change

When making pricing decisions, remember that you don’t need to decide how to price your products from now to the end of time. 

Your prices can change in the future. If you add more features or services, you can raise your prices. After surveying customers, you can come up with new pricing tiers.

Focus only on what prices and models make sense now and recognize that you will be changing it down the road.

Check out or article 6 Tips for Pricing Digital Products for more insights.

Platforms

Illustration of selling software: Platforms

Currently, there are four main types of software (or platforms on which to build software):

  • Desktop software – For use on computers and laptops with either Microsoft Windows, Apple macOS, or in rarer cases Linux
  • Mobile apps – For mobile phones and tablets, usually running either Google Android or Apple iOS
  • SaaS / Web-based software – For use by computers or mobile devices inside a web browser
  • Plugins and Extensions – software that is built on top of other platforms for specific uses

Desktop software

Desktop software is also sometimes called “on-premises” software. That term distinguishes it from software that is internet-based or “cloud” software. 

Desktop software runs on Windows, Mac, or Linux computers and can be sold individually or within the Windows and Mac App stores.

The app stores have more constraints on pricing and offer Windows and Apple more control over the installation process and security. Many software developers choose not to use the app stores.

It’s easier for users to find and install software from app stores. So you’ll have to weigh the pros and cons.

App Store Distribution

🟢 Pros🔴 Cons
Streamlined user experience, it’s very easy for users to find and install your appRevenue share
– Microsoft takes 15% of your revenue on the Windows app store
– Apple takes 30% of your revenue on the App Store
Users trust app storesYou have no control, the terms of the app store could change at any moment
Simple checkout, once users have their payment info setup they never have to enter it againDirect communication with customers is limited, it’s harder to upsell and cross-sell
Limitations placed on app store software makes it easier for you to control securityUsers may expect apps to be free, freemium, or have a very low price
Licensing and upgrades is easier for you and the user

Direct Distribution

🟢 Pros🔴 Cons
No revenue share!You are responsible for all aspects of security of your app, since it has no limitations
Full control: you control pricing, no terms with another company to comply withHarder for people to find your software, they have to go to your website or other channel
Direct communication with customersHarder for people to install your app
No limitations on app functionality

Mobile apps

On mobile devices, Google and Apple have been more successful in ‘locking down’ the software ecosystem. Mobile apps are ‘pay to play’ and it’s ‘their way or the highway’.

All mobile apps have to use the Apple App Store or Google Play App Store in order to be installed. You can ‘jailbreak’ the devices and ‘sideload’ unauthorized apps, but only a fringe of very technically savvy users ever attempt this.

The same pros and cons above from Desktop Software apply to Mobile apps. The difference is, you really have no choice. You have to choose the app stores. So you have to live with the cons.

When a user jailbreaks or sideloads apps they run the very likely risk of breaking their phone. This is called bricking. If something goes wrong with the install, the mobile device won’t start up, and the device now just sits there like a brick. Few people will be willing to attempt this with their shiny new phone.

So if you want to make mobile apps you are completely beholden to Apple and Google’s terms of use.

  • Pay to play – Apple takes 30% of your revenue. Google takes 15% of your first million dollars, then 30% after that! 😡
  • Their way of the highway – You have to comply with their terms and limits on your app. If not, they’ll remove you from the store and cut you off from your customers and potential customers. 🙄

Remember, on the app stores a lot of users expect the apps to be free or have a very low price.

Because of these limitations, many software developers sell their software as Desktop or SaaS first. Then they offer a free mobile app version, as a complimentary version of what they have already paid for.

SaaS

SaaS stands for ‘software as a service’. It usually means any software that is used in a web browser and hosted in the ‘cloud’ (on the internet).

It is usually licensed by monthly subscriptions. It’s ready on-demand on the web, instead of having to be installed on a computer or mobile device.

SaaS software has grown exponentially in the last 10-15 years as more and more of the world gains fast access to the internet.

Things to consider with SaaS software:

  • The market is anyone on the internet, that’s huge, probably the biggest market there is
  • You are not limited to certain desktop or mobile operating systems, any computer with a web browser can run your software (if built properly)
  • You can build your software as a cloud-based SaaS first, then integrate it into Desktop and Mobile apps, making your market extremely large

Plugins and Extensions

One last general category of software is plugins and extensions. The lines between plugins and extensions and SaaS software can be blurry.

A plugin or extension runs on top of other software. Some examples:

  • WordPress Plugins – these run on top of a site using WordPress and allow it to do things like accept payments or integrate with a SaaS. There are almost 60,000 WordPress plugins, check them out on the plugin directory.
  • Google Chrome Extensions – these run on top of the popular Chrome web browser and allow it to do things like take screenshots or integrate with a SaaS platform like Grammarly. These are available at the Chrome Web Store.

Creating plugins and extensions can be easier than other types of software. They can also get you access to a loyal group of niche users. 

Consider how you could start with a WordPress plugin and grow it into a more cross-platform SaaS in time. Or consider how you could integrate your existing SaaS by making a Chrome extension for it. 

Which Platforms Should You Make Software For?

First, choose as few as possible. Development for each platform requires a lot of time, expertise, and expense. Just like you should only do a few things and do them well with your software, you should only be on as many platforms as you are able to do well on.

You can always build on your success and expand. But you have to start somewhere and be successful first!

Second, go where your customers are. All your customers can use your software if it’s a web-based SaaS. So that may be a good place to start.

Or if you are building an extension for Microsoft’s Visual Studio, you’ll have to build desktop software, first for Windows, and maybe after that for Apple macOS.

Seek to understand your customer’s needs. Build for the platforms they use. 

SaaS First?

Many startups and savvy entrepreneurs begin by building SaaS software and then expand out from there.

This is likely the best way to deal with the pros and cons described above.

Consider starting with SaaS and then expanding to a desktop or mobile app. Decide which platform to expand to next based on customer surveys.

Pitfalls and Pro Tips

Illustration: Pitfalls and Pro Tips

Don’t learn the hard way. Avoid the mistakes of others. Here are tips to avoid some common pitfalls when building a software product.

Don’t Forget About Customer Support

Providing good customer support is essential to growing a software business.

You’ll need to guide and help your users into being successful. This will take time and money. Here are the main ways to support your customers:

  • Make it easy to install and use your software
  • Provide good docs (documentation)
  • Create a series of emails that help them get started (onboarding)
  • Offer one-on-one support via:
    • Email
    • Forums
    • Chat
    • Phone

If you are just starting out, consider providing email support first. This allows a solo entrepreneur or small team the flexibility needed to both support customers, and do all the other work they need to do.

Another advantage of email support is that it helps the user describe their issue with detailed technical writing. If a user can just call your phone number without thinking through what their problem is, it’s going to waste your time and their time.

Email support helps users think through and describe their problem. It’s often, counter-intuitively, the fastest way to a resolution.

Charge Enough Money

You may be tempted to give your software away for free or at a very low price to attract users. This can work, if you have a good marketing strategy.

However, you need to think about the future. It takes time and money to support your customers and continuously improve your software.

Nothing will destroy your brand, company, or product faster than bad reviews and bad word of mouth. If you don’t provide good customer support you won’t succeed.

You’ll also need time to continue to develop your product and launch bug fixes and enhancements.

If you don’t charge enough money for your product you won’t have resources to do this work.

Strongly Consider Subscription Pricing

Charging customers on a recurring basis, monthly or yearly, is a proven strategy for making sure you have the money you need as a business owner.

If you have a continuous stream of revenue, you’ll have resources for customer support, product improvements and maintenance.

Our advice is to integrate subscription pricing into your sales process, unless you have a strong reason not to.

Marketing Is Essential

You can’t just develop software. You have to develop a marketing strategy too.

As you build your software you need to be thinking about how to find and communicate with potential customers. Here are some ways to get started:

Develop Customer Profiles

Imagine your potential softwares users and write them up as customer profiles. Imagine their age, demographics, business, and problems they are trying to solve.

Then figure out how to reach out to them with your website and social media.

Get Your Own Website 

The first thing you need is your own website with it’s own domain name. This helps you establish authority. You’re not likely to be successful building a software business if all you do is sell your software on other people’s marketplaces.

Put your site to work in building awareness of your products:

  • Optimize your site for SEO (Search Engine Optimization)
  • Start a blog about industry trends to drive traffic to your site
  • Write case studies that profile successful customers using your software
  • Host webinars that cover topics relevant to your potential customers
  • Give a way lead magnets; free resources like eBooks, document templates, or reports that would be of interest to your potential customers

Get On Social Media

Next you need to get on social media. Make sure you have a website first. We suggest doing as few social media channels as possible. Do them well. Then expand out.

Where are your customers? To figure that out just think through what problem your software solves. Then match that to the appropriate social media platforms.

If you are making a data analytics app, your potential customers are more likely to be on LinkedIn than TikTok. If you are selling a fitness app, Pinterest might not be the first social network to get started on. 

Do Beta Testing

Beta testing is when you allow a small/select group of users to use the future version of your software in a real world (production) environment. 

This allows you to find bugs and make critical improvements before launching it to your entire user base and market.

You can invite power users and successful customers to be beta testers. Incentivize them by offering them a chance to have input on future features or even offer discounts on your products.

Plan your Licensing Type

Before putting your software in the hands of other people, it is important to decide what you want to allow them to do with it.

  • Do you want them to be able to:
    • Use it forever?
    • Modify it?
    • Share it with others?
    • Resell it?

It’s a good idea to read about the differences between proprietary and open source licenses. Deciding how permissive or restrictive to be can be difficult. 

Determine which type of licensing is appropriate for your customers in your industry or sector.

A lot of software is moving towards open source. This can allow your software to improve more quickly by allowing lots of people to contribute to it. Here are some common open source licensing types: 

Set Up User Verification

Software is a digital product. Anything digital product is at risk of being pirated and redistributed without your authorization. 

You need to set up some method of verifying that users are paying customers. You may want to verify this before allowing installation, assisting them with support requests, or allowing upgrades.

Issuing license keys to users at the time of purchase is the best solution for most software use cases.

How to get started

Illustration: Get Started

The best way to sell your software is on your own website. The best way to do that is WordPress.

WordPress now powers more than 43% of all websites on the web. It’s the most powerful, flexible, and cost-effective solution. You can get started at a low price and scale up resources and functionality if and when you need to.

The best way to sell your software with WordPress is Easy Digital Downloads.

EDD Logo Graphic

As we have discussed above, selling your software on other platforms has many downsides. There are high, and often unnecessary fees, and you have to play by their ever-changing rules.

Why not run your own ecommerce platform? In the past this was difficult. With WordPress it’s easier than ever.

With WordPress and Easy Digital Downloads you can develop a direct-to-consumer (D2C) platform where you control everything. 

You control the brand, the user experience, and the sales process. Streamline checkout and licensing in a way that is perfectly suited for your customer.

More than 50,000 ecommerce businesses trust EDD every day. 

Here are three examples of successful software companies that rely on EDD.

  • Awesome Motive – This popular company runs more than a dozen software products on EDD.
  • WPZoom – An Amsterdam-based company selling a mix of outstanding WordPress themes and plugins.
  • Spybot – Makers of the trusted ‘Spybot – Search and Destroy’ malware protection app for Windows.

EDD + Software Licensing

You can get started with EDD for free. You can use EDD free forever. 

With just a few clicks EDD will provide you with:

  • Protected product files and user verification (prevent non-customers from downloading files)
  • Shopping cart
  • Flexible checkout options
  • Customer management (basic CRM)
  • eCommerce reports
  • Discount codes

This is plenty to get you started. But as we mentioned above, you’ll probably need special tools for licensing and user verification.

If you want to successfully sell software, you’ll want our powerful Software Licensing and Recurring Payments extensions. This requires you to purchase a Professional Pass.

  • Software Licensing
    • Generate license codes
    • Manage license activations, cancellations, and upgrades
    • Manage users and user verification
  • Recurring Payments
    • Easily set up automatic payments on a daily, weekly, monthly, quarterly, semi-annual or annual basis
    • This allows for steady passive income enabling you to handle customer support and improvements 

Join the tens of thousands of business owners using EDD to power their digital product stores.

Conclusion

That’s it! Good job. You’ve had a crash course in how to sell software. We hope this article helps you start a new business or side hustle.

You can get started for free with EDD, however to sell software you’ll want our Recurring Payments and Software Licensing extensions. Grab a Professional Pass, click here to get 50%-off pricing for the first year.

We have tons of articles for creators and developers like you. What do you want to learn about next?

Be sure to follow us on Facebook and Twitter for more WordPress information.

The post How to Easily Sell Software with WordPress (+ Tips) first appeared on Easy Digital Downloads.

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The Astonishing Benefits of Selling Digital Products https://easydigitaldownloads.com/blog/top-10-benefits-selling-digital-products/ https://easydigitaldownloads.com/blog/top-10-benefits-selling-digital-products/#comments Mon, 13 Dec 2021 15:00:00 +0000 https://easydigitaldownloads.com/?p=1259204 Use the skills and passions you already have to help others and make money! Check out the benefits of selling digital products. Updated for 2022.

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Do you want to make money online using the creativity and skills you already have? Digital products are where it’s at! There are so many benefits to selling digital products. It’s easy to get started and they can be extremely profitable.

Smart entrepreneurs and creatives all over the world are developing digital products. You can do this too…today!

In this article we’ll share the top benefits of selling digital products. We’ll share some challenges too. Last, we’ll also show you how to get up and selling in no time with WordPress.

Let’s Not Get Physical

🔑 Don’t miss this key takeaway. The best thing about digital products is that they are not physical products. 

Physical products are great, we can’t wear digital sweatpants right? But selling digital products offers all sorts of advantages. We’ll show you how to leverage these advantages.

Today’s topics:

12 Benefits of Selling Digital Products

  1. Lower overhead costs
  2. The internet is a large market
  3. Lower barriers to entry
  4. Profit margins are irresistible
  5. Digital products last forever
  6. Never out of stock
  7. Unlimited product types
  8. Easier to manage, sell, and deliver
  9. Direct lines of communication
  10. The way of the future
  11. Personal freedom and lifestyle
  12. Helping others

Lower Overhead Costs

Illustration: benefit of selling digital products: low overhead costs

Running a digital product store requires far less overhead cost than a physical product store. Just think about the upfront expenses you get to avoid with your startup:

  • No raw materials
  • No manufacturing
  • No storage and warehousing
  • No packing and fulfillment
  • No shipping expenses and materials

And, don’t forget, you don’t have to operate one or more brick and mortar stores. That increases your list of avoided expenses:

  • No rent or commercial real estate loans
  • No electricity
  • No natural gas
  • No air conditioning and/or furnace (HVAC)
  • No security and surveillance
  • No point-of-sale software and hardware 
  • Fewer staff members, or better, you are freed up to hire staff members that more directly help with growth and customer satisfaction

You can also automate many processes. You won’t have a staff member doing point of sale. You’ll automate checkout, delivery of goods, purchase receipts, and follow up emails. 

Staff members can focus on developing new products, marketing, or customer happiness.

Building a Website Is Cheaper and Easier Than a Store

Building your own digital product store is far cheaper and way easier than building or renting brick and mortar a store.

➡ Click here to learn how to easily set up a WordPress website

The Internet is a Large Market

Illustration: benefit of selling digital products: internet is huge market

Running an online business gives you the ability to reach a global audience.

Online physical product stores have shipping and logistic concerns. It may not be possible or profitable to deliver to certain regions from your area. 

In-person physical stores have even less access to a global market. You’ll be limited by your location and region.

Your Global Niche

On the internet it’s easy to find niche communities that want every imaginable kind of unique digital product.

For example, there may only be a few ukulele players in your town that want your sheet music. But how many ukulele players are there in the entire world!? Plenty. More than enough potential customers to build a high-profit margin business.

Lower Barriers to Entry

Illustration: benefit of selling digital products: low barriers to entry

If you have any creative skills – in writing, design, music, video, computers, coding education, or any other field – you can make digital products. There is nothing stopping you!

  • It’s generally faster to make a digital product than a physical one.
  • You just need a high quality product, a Stripe or PayPal account, and a marketplace or website to sell your product on. 
  • There is much less risk and financial investment. As we showed above you have less overhead and larger potential market than with a physical product store.
  • You are also less -or completely not- dependent on others. You won’t have to have suppliers, manufacturers, or shipping and fulfillment vendors. It’s possible to get started all by yourself. 
  • You can get started with just a computer and an internet connection. 

Profit margins are irresistible

Illustration: benefit of selling digital products: high profit margins

One of the most appealing benefits of digital products over physical products is the likely high-profit margin. 

Without the costs of physical materials and other expenses listed above, your profit margins are very likely to be higher.

Will it be hard to get started in terms of the ‘digital stuff’ like building a website, marketing, emails, and social media? Sure. But remember, if you are selling physical products you’ll still have to do all those things.

You’ll still need a website and/or eCommerce platform for payments, delivery, and customer accounts. You’ll still build a website and do digital marketing and connect with customers.

You’ll have the digital side and the physical side of the business (managing manufacturing, supply chain, fulfillment and shipping).

With digital products you’ll be able to do less, or better do more digital, and do it better. You can focus on marketing (growth) and customer happiness. This will very likely lead to higher profits and faster profits.

Digital Products Last Forever

Illustration: benefit of selling digital products: last forever

Unlike physical products, digital products are not subject to wear, tear, or deterioration. There is little risk of them becoming permanently obsolete. There is no storage or warehousing to cause problems. No worries about earthquakes, hurricanes, floods or tornadoes (or global pandemics). 

Digital products may become less relevant over time as technology changes. But they can be updated, upgraded, and improved. 

This makes it possible for them to last pretty much forever. Digital products can be used indefinitely, remaining in the same condition they were in on the day of purchase.

Most digital products actually get better over time. As long as they are updated and improved as needed.

Think about the potential! How is your five-year-old favorite pair of socks looking these days?

💻 Now think about your favorite app. I’ve been using Evernote, a great digital product for personal notes and productivity, for 6 years. It is, for sure, even better today than it was back then. It’s lasting pretty much forever.

🧦 My socks? Not so much.

Consider pricing your digital product as a subscription so that you have the means to improve it over time. 

Check out our article about selling subscriptions with WordPress.

Never out of stock

Illustration: never out of stock

You can sell (or license) as many copies of your digital products as you want.

Unlike physical products your shelves never run empty. Visitors to your site never have to see the words ‘out of stock’. Neither you or your customers have to worry with shipping costs. You have unlimited stock and never-ending shelf life. 

Your digital products sell for years and years, with little day-today work from you. They bring in consistent passive income without costing you ever-increasing amounts of time, energy, and money.

It’s also easy to release product updates, revisions, or new iterations of your product to customers. Check out our powerful Software Licensing extension that handles license key generation and license key management.

Unlimited product types

Illustration: benefit of selling digital products: unlimited product types

A huge advantage of digital products is that there is no limit to the types of products you can make.

🔑 Creating new digital product type often does not require a lot more expense.

This is not the case with physical products. Imagine you are a successful online dog food store. If you want to expand into cat food, just imagine all that is required. Then compare that do a digital store selling dog training guides expanding into selling cat training guides.

Physical: new cat foodDigital: new cat training guide
Market research to determine product viability before you risk moneyNo market research needed, no risk, develop the product
New research and development for the productThen launch it on your store and improve as you go
Sourcing of materialsNew web page/s
New manufacturing processOptional: new brand or website
Supply chain
Packaging
New shipping and logistics
New web page/s
Optional: a new brand or website

Types of Digital Products

With digital products, you are only limited by your imagination. The possibilities are endless.

  • Templates or documents:
    • Google Slides, PowerPoint, Apple Keynote
    • Printables: Checklists, Recipes, Cookbooks, Planners
    • Graphic design or art files: Adobe, Affinity, Sketch, Figma, or Canva
  • Online courses
    • Video tutorials
    • Online learning, LMS
    • Membership sites, video series
  • eBooks
  • Audio
  • Stock photographs
  • …the list can go on…and does

This is just a tiny sample of our digital product ideas. Check out this article which is the definitive list of digital products you can sell.

Easier to manage, sell, and deliver

Illustration: easy to deliver

Managing your digital products is far easier than dealing with physical stock. You really only need digital storage and a website (or marketplace) to keep things organized.

There is far less to do in terms of day-to-day management. You don’t have to stock shelves, manage supply chain logistics, or deal with shipping. Your digital product store is always live and serving your goods to customers 24/7.

Selling digital products is more streamlined. Potential customers just check out photos (or a demo) of your product and hit a button to purchase if they want it.

No one has to find and travel to your store. No one has to wait days or weeks for delivery. Your customers just pay and get their digital files. Customers make use of your products right away.

Refunds are easier to manage since there is no re-packing, shipping or restocking involved. Click here for our article about  doing refunds.

Direct lines of communication

Illustration: benefit of selling digital products: direct communications

Digital products offer unique ways to communicate directly with your customers. You can even build entire communities around your products.

Your customers get their product delivered via email. So you have a way to connect and reconnect with your customers. This is not the case at a physical store where the customer just walks out after their purchase.

There are lots of ways to help and stay in touch with your customers. This can also lead to more sales.

Here are some ways to connect with customers that are a natural fit for your digital products:

  • Email your customers a newsletter with tips, related products, tutorials, and even industry trends
  • Offer online courses or training on your website
  • Use social media to connect with customers on an ongoing basis
  • Offer them exclusive private ways to communicate with you:
    • Private Slack channel
    • Special email list
    • Facebook Group
    • LinkedIn Group
    • Discord Server

Your products are digital, so your customers and potential customers are on the internet. Put that to your advantage!

The way of the future

Illustration: the way of the future

How many people use the internet? How many people take courses online? How many people download items from the web for use in their business or hobby? Lots, right?

Are those numbers going to increase or decrease? Exactly, it will keep increasing. Digital products have a bright future.

More and more people have a digital side of their life. They spend time on the internet, and soon on the metaverse.

People are also used to getting whatever they want right away. Because of the internet we have lots of choices, and instant gratification. Think about social media and streaming television with Netflix, Disney+, AppleTV+ and Hulu. Part of daily life is using digital products and getting what we want…fast!

You can serve this ever-growing market with your digital products, ready to go on-demand.

Personal freedom and lifestyle

Illustration: benefit of selling digital products: personal freedom

When you run your own digital product business it opens up a lot of options.

You can live anywhere in the world you want to live. You can have more control over your time. Make your daily and weekly work routine look just how you want it.

You will be more free to hire people from anywhere in the world. You can have a store with great customer support 24 hours a day, and no one on the team has to work long hours, if you live all over the world.

Digital products, along with working smart and hard, can be a ticket to an entirely new lifestyle. Lots of people talk about the freedoms and lifestyle, but many forget about this other key benefit of selling digital products…

Helping Others

Illustration: benefit of selling digital products: helping others

A digital product business allows you to help other people. There are lots of ways:

  1. Help others succeed with your digital product. Of course, your digital products are a way for you to share what you’ve learned and skills you’ve gained with others. You’ll love the feeling you get when you empower others to succeed in their schooling, business, or hobbies.
  2. Help others with your increased spare time. As we described above, a digital product business can give you more time or at least flexibility with when you work. You can work from anywhere and at any time of the day! You can use this flexible spare time to volunteer with an NGO or nonprofit organization you are passionate about. Or you can serve more at your church, mosque, synagogue, temple or community group.
  3. Helping others through diverse hiring. A digital product business allows you to hire anyone from anywhere. You can bring a tiny amount more equality in the world by providing an opportunity to someone who really needs it. Perhaps someone from an underrepresented community or region. In reality, you are helping yourself and your business by doing this as well with the diverse talent.

The Challenges of Selling Digital Products

Illustration: challenges

There are tons of benefits to selling digital products. But it’s not all roses, sunshine, and profits. You’ll have hard work to do. There are challenges to overcome.

You’ll have to:

  1. Develop high-quality and unique products. With your unique skills and creativity this is totally doable. But do consider how much time and effort it will be. Perhaps all you have to do is watch less TV!
  2. Find customers in a crowded market. The internet is vast and everyone can use it. This is both a blessing and a curse.
    • How will people find your product? Consider how you’ll hone in your solutions to other people’s problems.
    • How will you communicate it clearly?
    • And then, how you will find and connect with people to convert them into customers?
  3. Set up a website or join a digital product marketplace. This will take time and work. But as we have seen it’s less work than setting up a physical product business.

Click here to read our article “7 Common Digital Product Store Obstacles and How to Overcome them”. 

How to Sell Digital Products with WordPress

The best way to sell your own digital products is on your own website. The best way to do that is to use WordPress and the Easy Digital Downloads plugin.

EDD Logo Graphic

EDD makes it easy to set up a full online store. With just a few clicks EDD will provide you with full product management, shopping cart, flexible checkout, customer management and discount codes. For how much? Nothing. Free!

EDD is built by us, fellow creators, just like you. EDD is purpose-built to make it fast, inexpensive, and easy to sell your digital products. We rely on it for our business and work hard to empower people like you.

You can get started with EDD for free. You can use it free forever. Add functionality like email automation, subscriptions, upsell, or software licensing by purchasing a Pass.

Our Passes are often less expensive than other solutions. And, unlike some other solutions, you have full control of your pricing and your costs.

Other Solutions

There are other eCommerce solutions, both WordPress and non-WordPress that allow you to sell online. We think EDD is a better solution. Be sure to weigh the pros and cons of marketplaces and other platforms.

Marketplaces

You can sell digital products on marketplaces like Amazon, Etsy, Creative Market, or Redbubble. These marketplaces can be quick and easy at first glance. But they are not a good way to build your own business.

Marketplaces can charge a lot of fees in addition to the unavoidable credit card transaction fees. In many cases they charge platform fees. The more money you make, the more they take.

Many marketplaces also have rules that limit your control and freedom. They may require that you only sell on their platform. They often control how much you can charge for your products. You have no control over the shopping experience. Worse, you don’t get the direct line of communication we mentioned above.

😥 They aren’t really your customers. They are the marketplace’s customers.

Site and Store Builders

Other website solutions allow you to avoid some of the downsides of marketplaces. This is great, but there are other challenges.

One big challenge with many eCommerce solutions is that they are not built for digital products. This is true of WooCommerce, Shopify and Wix. They are built to sell physical products, and then, also, as an afterthought, sell digital products.

You may waste time and expense in the setup process. Because there will be inventory and shipping functionality that you don’t need. You can skip all that setup with Easy Digital Downloads.

Also bear in mind, many of these solutions lock you into expensive monthly pricing. Many solutions also control your data. Some even make it hard (or impossible) to export your data away from them if you are unhappy. It’s better to own and control your data on your own website.

Be sure to consider the advantages and disadvantages of any digital product eCommerce solution.

Or just join the more than 50,000 digital creators, bloggers, and business owners -like yourself- that use EDD to sell digital goods. You can be up and selling quickly.

Sell Both Digital and Physical Products

With all this talk of the benefits of selling digital products, you might think we are against physical goods. Not at all. It all depends on your business model. 

First, the market for physical goods is gigantic too. It is likely even bigger than the digital market. If this is where your passion and skills are, go for it!

Second, you should consider selling both. If you have physical products to sell online, WordPress is a great solution. You can sell both digital and physical products on one website. WordPress is extremely flexible.

When you use WordPress and an eCommerce extension, you avoid all the downsides of marketplaces and many platforms we listed above.

Here is what we suggest:

  • If you are selling mostly digital products, and a few physical products, use Easy Digital Downloads. It can do physical products too with the Simple Shipping extension (requires a Professional or All Access Pass).
  • If you are selling mostly physical products, and a few digital products, use WooCommerce. Here is a link to a Bluehost WooCommerce Premium managed hosting solution that will get you up and running the right way quickly. We recommend a managed hosting solution. WooCommerce setup can be complex, and if done incorrectly, it can slow down your website.

Conclusion

There you have it! Consider how you can take advantage of these amazing benefits of selling digital products. Nothing is stopping you, start a side hustle or small business today!

Take advantage of everything EDD has to offer with a Pass. You can add subscriptions, email marketing, or product reviews. Click here for 50%-off introductory pricing.

Get inspired. We have lots of ideas. Click here for our definitive list of digital products you can sell.

Be sure to follow us on Facebook and Twitter for more WordPress information.

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How to sell graphics and digital art with WordPress https://easydigitaldownloads.com/blog/selling-graphics-and-digital-artwork/ https://easydigitaldownloads.com/blog/selling-graphics-and-digital-artwork/#comments Mon, 22 Nov 2021 22:00:00 +0000 https://easydigitaldownloads.com/?p=1255021 If you’re a graphic designer or digital artist, you might not feel 100% confident about how to utilize your artistic talents to earn a living. In this week's edition of The Weekly EDDit we cover pricing, licenses, distribution, and more.

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Do you want to make money online using your creative skills? Selling graphics and digital art is a great way to generate passive income.

Smart digital artists and graphic designers are setting up their own websites with online stores to sell their digital art online.

In this article we’ll show you how to easily sell art with WordPress.

We’ll also share product ideas and tell you what you need to know about file formats to successfully sell digital art online.

How to Sell Digital Artwork with WordPress

eCommerce has opened a whole new world for artists and creators. You can set up an online store with less effort and expense than setting up a physical store.

Screenshot: Graphics Family; a site that uses EDD to sell graphics and digital art
GraphicsFamily.com a graphics site powered by EDD

In the past setting up a store was hard, but now WordPress makes it quick, easy, and even free (assuming you have a WordPress site already).

You can get started in no time.

Build your own site

The best way to sell your digital artwork on your own website. This allows you to build your own consistent brand, grow your own audience, and maximize your profits.

A big downside of many online marketplaces and platforms out there, such as Etsy or Creative Market, is that they act as a sort of middleman. They take a cut of anything you make. Or you have to add a markup to make any money at all. The more you make, the more they take.

Graphic: terms of use text snippets

Another downside is that many of these platforms are not designed first and foremost for selling digital products. This is true of Shopify, Wix, and the popular WordPress plugin WooCommerce.

For these solutions, selling downloads is an afterthought. They are built for physical products. You’ll likely waste time setting up shipping and inventory functionality that you don’t need when selling digital products.

Easy Digital Downloads

The best way to sell digital products with WordPress is Easy Digital Downloads (EDD).

Use EDD to sell graphics and digital art

EDD is purpose-built for selling downloadable digital products, like your graphics and digital artwork. And there are no middleman fees, just industry-standard credit card transaction fees.

🎉 EDD is quick to set up. And best of all it’s free to use!

Click here to download Easy Digital Downloads.

If you’re new to WordPress or not sure how to install a plugin, click here to view a step-by-step guide.

Install and activate the EDD plugin on your website. After that, it’s just 3 steps to start selling your digital artwork.

  1. Set up your first art file as a Download
  2. Do a test purchase
  3. Set up a payment method

Set Up Your First Art File as a Download

When you install EDD on your website, you’ll see a new menu item on the right side of your WordPress dashboard that says Downloads.

Screenshot: new Downloads menu item

EDD calls the items for sale on your website downloads.

Let’s get an art file up on your site. For today’s example we’ll use this really nice resumé template from GraphicsFamily. They have a really cool graphics store powered by EDD. They were nice enough to let us use one of their digital files as a sample.

On your WordPress dashboard, hover over Downloads and click Add New.

Name and Description

First you need to give the Download a name. Then add a description.

Screenshot: EDD download - add title and description

Price and File Settings

Next, set a price for your digital art file.

Screenshot: EDD download - set price

After that, we need to configure the Download File. This is the file the customer gets when they purchase.

  1. Next, under File Name type in a phrase that describes what will happen when they click on the link. We suggest, for this example, typing “Download digital art file”.
  2. After that, under File URL click the upload button and add the digital art file.
Screenshot: EDD download - set download file settings to get ready to sell graphics and digital art

Product Image

Last, you need to add an attractive product image.

This may be an exact preview of the file. Or you may want to put the file into a context. See how GraphicsFamily puts the resumé into context by having it look like an actual print-out. They add details like a drop-shadow around the document, and have it sitting on a blue desk under the shadow of a palm tree. This makes you feel all warm and fuzzy.

To add a product image go under Download Image and click Set Download Image.

Screenshot: EDD download - add download image to get ready to sell graphics and digital art

Good job! Click Publish.

Your art file is set up as a product to sell on your website. Next, you should give it a preview and then do a test purchase.

Click on View Download on the top notification banner that appeared after you published.

Screenshot: Click to view resume on front-end

You’ll see your art file page on the front-end of the website.

Screenshot: Resume on front-end ready to sell graphics and digital art

In the example below we are using the free WP Astra theme. The look and feel of your page will vary depending on which WordPress theme you have.

Do a Test Purchase

It’s best to do a test purchase. Pretend we are purchasing the digital art file from your Download page.

First, make sure your site is set up for test purchases. Go to Downloads » Settings » Payment Gateways.

  • You need to select the Test Mode checkbox.
  • Then, select the Test Payment option in the Payment Gateways section below that.
  • Lastly, set the Default Gateway to Test Payment.
Screenshot: Payment gateway settings

Next, go back to the front-end view of your template page.

Click the Purchase button.

Animated screenshot: Click purchase to test selling graphics and digital art

The item will be added to your cart. Next, you need to click the button again, which now says Checkout.

You will be taken to the checkout. For tests like these you won’t have to enter any credit card info. Just enter your email address, name, and click Purchase to complete a test purchase.

Screenshot: Resume in the cart

You will get a purchase confirmation email after completing your pretend purchase.

The default email looks like this:

Screenshot: purchase confirmation email

Customers click on the blue link to download their art file.

Great work! You now have a powerful eCommerce store set up. You are almost ready to sell art online.

Set Up a Payment Method

You need to set up a way for customers to pay you. We recommend using Stripe. PayPal is also a good option if Stripe is not available in your area.

With Stripe you can accept credit cards, ApplePay, and GooglePay!

Get started with a payment method here:

Tips For Marketing and Selling Your Digital Artwork

Share Your Artwork on Social Media Platforms

Visual content, like your digital art, stands out on people’s feeds. Put that to your advantage and grow awareness and sales for your products. Consider using Buffer, a social media scheduling and collaboration app, to streamline and schedule your publishing.

Do Collaborations with Other Artists

It can be a win-win for you and fellow creators to gain more followers and customers by sharing each other’s art. You can even sell other artists’ work on your site with EDD’s Frontend Submissions extension.

Create a Lead Magnet on Your Site

A lead magnet is a free resource you give away in exchange for a site visitor’s email address. You can use email to share your products with them in the future and win them as a customer. Click here for a full tutorial.

Digital Artwork Product Ideas

How many digital art files can you sell? They sky is the limit.

The great thing about selling digital products is you don’t have to worry about inventory. You can sell an unlimited number of products and never run out!

There is also no limit to the types of art file products you can come up with. Just imagine what types of individuals and organizations could make use of your digital art:

  • Small businesses
  • Busy entrepreneurs
  • Side hustlers
  • Digital marketing agencies
  • Nonprofits organizations and NGOs
  • Art lovers
  • Comic/movie/anime fans (personal use)

Types of Products You Can Make

  • Fan art that customers can print on t-shirts or laptop stickers
  • Fine art
  • Art prints
  • eBooks
  • Grown-up coloring books
  • Children’s activity sheets or worksheets
  • Flyer templates
  • Resume templates
  • Business card templates
  • Social media templates
  • Certificate templates
  • Lead magnets
  • Logos
  • Powerpoint, Keynote, and Google Slides templates
  • Affiliate marketing banners and creatives
  • Workbooks
  • Infographics
  • Media or branding kits
  • Planners

You can also sell the building blocks needed for other designers or beginners to create their own designs:

  • Fonts
  • Custom brushes for Adobe Photoshop or Illustrator
  • Custom brushes for Affinity Photo or Designer
  • Stock photos
  • Stock illustrations (vector art)
  • Icons

There is really no limit to the kinds of digital products you can sell.

What You Need to Know About File Formats

When it comes to file formats, you need to keep in mind the end use of your customer. How will they use the file?

Output Formats

If the customer is not going to edit the file, and is going to use it on websites and social media you’ll want to go with a file format that is designed for final output.

Illustration: web output file formats used to sell graphics and digital art
  • PNG (portable network graphics)
    • PNGs are one of the most used file formats on the web. They can have transparent backgrounds.
  • JPEG (joint photographic expert group)
    • JEPGs are also one of the most used file formats on the web. They cannot have a transparent background and are best for photographs.
  • PDF (portable document format)
    • PDFs is a popular Adobe-owned format. They are great for documents that are going to be printed.
  • SVG (simple vector graphic)
    • SVGs are fast becoming the new standard for vector files. Unlike JPEGs or PNGs which are made up of a fixed number of dots, vector files can be scaled to any size and always be high quality.

A good starting point is to use PNGs or JPEGs for art files used on websites, PDFs for printable items, and SVGs for logos and icons.

Edit Formats (Layered Source Files)

Illustration: layered source file formats used to sell graphics and digital art

If the customer is going to use the file to edit or integrate into their own graphics they’ll need the layered source file. These are the most popular layered source file apps and formats:

  • Adobe Photoshop (PSD – Photoshop Document)
  • Adobe Illustrator – (AI – Adobe Illustrator File)
  • Affinity Photo (AFPHOTO file)
  • Affinity Designer (AFDESIGN file)
  • Canva
    • Canva is a fast-growing online design platform. They don’t really have a downloadable file format, you do all your design work with their browser-based design editor. You should consider selling Canva templates because of their popularity. To share a Canva template your share a special website link. Click here for a full tutorial.

You’ll want sell in as many of these file formats as possible. Good news, you don’t necessarily have to own all of these apps.

  • You can output PSDs from Affinity Photo
  • You can output EPS or SVG files in Affinity Designer that can be used in Adobe Illustrator
Screenshot: Affinity Photo export settings

➡ The more file formats you can sell in your digital art products, the wider your audience will be.

Upload Your Graphic Files a ZIP Files

No matter which graphic file format/s you decide to sell, upload the final products as ZIP files. ZIP files work best with EDD and most website hosts.

ZIP files are compressed files or folders that take up less space and download faster for your customers.

In the past, you had to have third-party apps to make ZIP files. But now you can make a ZIP file with just a few clicks in Windows or macOS.

Make a ZIP file on Windows

  • Select the file or group of files that make up the digital art product to be downloaded
  • Right-click (or press and hold) the file or group of files and choose Compress to ZIP file
    • On older versions of Windows you may have to select Send to and then Compressed zipped folder
  • Windows will compress the file or files and you’ll have a new .zip file
  • Upload that file when creating your EDD Download (product)

Make a ZIP fille on Macs (macOS)

  • Select the file or group of files that make up the digital art product to be downloaded
  • Right-click the file or group of files and choose Compress
  • macOS will compress the file or files and you’ll have a new .zip file
  • Upload that file for your product

Final Thoughts on Selling Graphics and Digital Artwork

Awesome! You’re ready to start selling graphics and digital art on your own storefront. This is a great way to be creative and generate passive income.

Check out this article on selling Canva templates. This is a fast-growing market for selling digital art that you’ll want to consider!

One great way to grow traffic and sales on your store is to make a lead magnet (freebie). Check out this article to learn how.

To get the most out of EDD grab an EDD pass with 50%-off introductory pricing!

Be sure to follow us on Facebook and Twitter to get more WordPress resources and tips.

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Introducing the new PayPal Commerce integrations for Easy Digital Downloads https://easydigitaldownloads.com/blog/paypal-commerce-integration-for-easy-digital-downloads/ https://easydigitaldownloads.com/blog/paypal-commerce-integration-for-easy-digital-downloads/#comments Thu, 19 Aug 2021 16:36:12 +0000 https://easydigitaldownloads.com/?p=1710506 Experience higher conversation rates and more reliable payments with the PayPal Commerce integration for Easy Digital Downloads.

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Since its creation, Easy Digital Downloads has included PayPal Standard in our freely available core plugin. We’ve also offered our PayPal Express and PayPal Website Payments Pro add-on as a paid upgrade. While these PayPal products have served our customers well, PayPal has released a new integration called PayPal Commerce that offers a better customer experience and provides and overall more stable platform for collecting payments.

Today we’re excited to offer all users the ability to use the new PayPal Commerce integration for Easy Digital Downloads.

How can I use PayPal Commerce with Easy Digital Downloads.

As of Easy Digital Downloads 2.11, PayPal Commerce is included in Easy Digital Downloads core for free. With this version of the PayPal Commerce integration, you will be able to accept payments via PayPal just as you have been with PayPal Standard. Upon enabling the gateway, you need to connect your Easy Digital Downloads store to PayPal and you are done! No API Keys to copy and paste, no IPN URLs to setup.

How is PayPal Commerce better than PayPal Standard?

Increased reliability

PayPal Standard has long been the go-to integration for quickly accepting payments via PayPal. However, over the years many improvements have been made to the payment gateway industry. PayPal Commerce communicates with your Easy Digital Downloads store via webhooks instead of the older IPN method of communication. According to PayPal, the new PayPal Commerce API is 5% more reliable when it comes to notifying your site of new sales, which results in fewer payments left ‘pending’.

Simplified configuration

PayPal Commerce offers a quick and easy way to connect your Easy Digital Downloads store with your PayPal account. Gone are the days of copying API Keys, usernames, PDT Tokens, and IPN URLs. We’ve built the new integration to be a single click, and upon completion, we’ll verify all the necessary permissions and webhooks are configured, giving you peace of mind that your store can accept payments.

Customers trust PayPal

With PayPal being a world leader in payments, it is no surprise that customers like ours and yours trust the PayPal brand. With the PayPal Commerce integration for Easy Digital Downloads, your customers will have no surprises at checkout, as they are seeing the PayPal brand while they complete their checkout with you.

View of the new PayPal branded checkout button on the Easy Digital Downloads site checkout.
PayPal Branding on easydigitaldownloads.com

How can you start using PayPal Commerce today?

After you’ve updated your Easy Digital Downloads plugin to version 2.11, you can head over to your gateway settings and connect your store to PayPal.

Animated GIF of connecting your Easy Digital Downloads store to PayPal.
From your admin menu choose Downloads > Settings > Payment Gateways > PayPal

Once connected to the new PayPal Commerce gateway, head over to your General gateway settings and be sure to enable the “PayPal” gateway, and you should see the new PayPal button on your checkout.

View of the payment gateway list for Easy Digital Downloads, including the new "PayPal" option.
From your admin menu choose Downloads > Settings > Payment Gateways

What if I use the PayPal Pro or PayPal Express extension?

As the PayPal Pro and PayPal Express integrations are also being deprecated in the future, every user who has purchased a license key for the PayPal Pro/PayPal Express integration will be given access to the new PayPal Commerce Pro integration based on their previous purchase. Any Professional Pass, Extended Pass, or All Access Pass holders will have access to this new integration as well, via their purchased pass. Just visit the Account page to view your license key and download the latest version.

The new PayPal Commerce Pro extension provides the same on-site card payment field experience that the PayPal Pro integration previously did, but in a new and more secure integration thanks to PayPal’s new checkout experience.

PayPal Commerce Pro on-site card form
PayPal Commerce Pro on-site card form

What is the difference between PayPal Commerce and the PayPal Commerce Pro extension?

The PayPal Commerce integration included with Easy Digital Downloads core allows you to accept payments via PayPal (just like PayPal Standard) as well as Subscription payments (with the Recurring Payments extension). The PayPal Commerce Pro extension opens up access to on-site card payments, a number of European gateway payment methods, and Venmo.

FeaturePayPal CommercePayPal Commerce Pro
Accept PayPal PaymentsYesYes
Sell Subscriptions*YesYes
On-Site Card PaymentsNoYes
VenmoNoYes
PayPal CreditNoYes
BancontactNoYes
giropayNoYes
iDEALNoYes
Mercado PagoNoYes
SepaNoYes
SofortNoYes
* Requires the Recurring Payments extension

Ready to get started?

We’ve outlined how to get your store connected to the new PayPal Commerce integration in our documentation, so you can start accepting payments more reliably today!

The post Introducing the new PayPal Commerce integrations for Easy Digital Downloads first appeared on Easy Digital Downloads.

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Selling digital goods and services: How website policies can help you comply with laws and limit your liability. https://easydigitaldownloads.com/blog/selling-digital-goods-and-services-how-website-policies-can-help-you-comply-with-laws-and-limit-your-liability/ https://easydigitaldownloads.com/blog/selling-digital-goods-and-services-how-website-policies-can-help-you-comply-with-laws-and-limit-your-liability/#comments Wed, 07 Jul 2021 15:32:00 +0000 https://easydigitaldownloads.com/?p=1692019 In this guest blogpost by Termageddon, we cover the importance of having proper Terms of Service and Privacy Policy for Easy Digital Downloads site.

The post Selling digital goods and services: How website policies can help you comply with laws and limit your liability. first appeared on Easy Digital Downloads.

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Selling digital goods and services and website policies

Selling digital goods and services online is a beautiful thing because there are no geographical barriers that limit the size of your customer base. You could potentially sell your product(s) to billions of people! On top of that, customers don’t have to wait weeks to receive their item after purchase. With most digital stores, the item is ready to go right after purchase. 

There is a lot of upside potential when it comes to selling digital goods and services online. Still, one factor that can limit digital business owners is the requirements to display a comprehensive Privacy Policy to avoid fines and lawsuits as well as a Terms of Service to help customers understand the rules to using the website.

In this article, we will tackle the basics of website policies, why they’re valuable and how they can help you avoid fines and even lawsuits.

Table of Contents

What are website policies?

Companies provide policies on their website to limit their liability, comply with applicable laws, and help their prospects and customers understand the rules for using their website.

A Privacy Policy provides specific disclosures required under privacy laws that apply to a business collecting personal information (e.g. names, email addresses, etc.). A Privacy Policy helps explain to website visitors the information you collect, why you collect it, and who you share it with (e.g. third-party email marketing tools, CRMs, etc.), and more. 

A Terms of Service, otherwise known as a Terms and Conditions or a Terms of Use statement, sets the rules to using websites. This statement provides information about shipping, cancelations, refunds, warranties, and more. A Terms of Service agreement is required for eCommerce websites to work with third-party credit card transaction companies. 

A website Disclaimer exists for website owners to openly disavow any statements on their website that could potentially be misinterpreted. Disclaimers are valuable if you sell health products on your website, provide health advice, participate in affiliate programs or provide information that could be interpreted as legal advice. Do you remember commercials for medical prescriptions (i.e. ‘Ask your doctor about ______’) where at the end they talk really fast and make a bunch of statements (e.g. ‘some patients experienced nausea, etc.’)? That is an example of a Disclaimer, which can be valuable (or even required) depending on what you offer online.

What website policies do I need for my digital goods store?

Now that we know the difference between a Privacy Policy, Terms of Use statement, and Disclaimer, we will now explain what policies are needed for websites selling digital goods.

General requirements

In general, every digital goods eCommerce website needs at minimum a Privacy Policy to comply with international privacy laws and a Terms of Service agreement to set the rules to use the website. 

Compliance with international privacy laws

The beauty of offering digital goods and services is the ability to provide them to anyone, regardless of location. The consequence of selling digital goods and services is that you may need to comply with privacy laws that protect your customers’ data. For example, suppose you offer goods or services to residents of the European Union. In that case, you have to comply with the General Data Protection Regulation (GDPR) and provide specific disclosures within your Privacy Policy. If you have customers throughout the United States, you may have to comply with privacy laws in California (CalOPPA, CCPA), Nevada (Nevada Revised Statutes Chapter 603A), and Delaware (DOPPA).

It is critical that website owners understand this: privacy laws are created by legislators wanting to protect their residents’ data and do not care about where your business is located. If you collect personal information from residents of specific states or countries, you may need to comply with their privacy laws, regardless of where you are located. Since eCommerce stores selling digital goods collect personal information, you must identify first which privacy law(s) they need to comply with and add the required disclosures within their website Privacy Policy.

Keep Privacy Policies up to date with new privacy laws

On top of needing to provide a Privacy Policy that includes disclosures required by multiple existing privacy laws, eCommerce website owners also need a strategy to keep their Privacy Policy up to date as laws get amended and new privacy laws go into effect. In the United States, for example, there are currently over two dozen privacy bills that have been proposed. If and when each of these bills passes, you may need to update your Privacy Policy with new disclosures required by these new privacy laws. At the end of this article, we share ways to develop a strategy to keep your Privacy Policy up to date.

Terms of Service agreements are required for eCommerce websites

To work with a PCI compliant credit card processing company, website owners need to usually first list a Terms of Service on their website that helps explain cancellations, refunds, and more. You can find this requirement listed within the Terms of Service of the credit card processing company that you plan on using for your store. 

What you sell matters, even if it is digital.

Additional disclosures may be required (or recommended) if you sell certain digital products or services. Below, you will find common digital products for sale and things you should take into consideration with regard to your website policies.

Selling Audio Clips

If you sell audio clips, you will want to display a Privacy Policy and Terms of Service providing the general requirements listed above. You will also want to ensure that you display a DMCA notice within your Terms of Service agreement, which helps users know how to contact you if they find people infringing on your intellectual property (or vice versa). Your audio clips are valuable, and it is important that people do not use them without paying you. Offer a Terms of Service letting users know how they can (and can NOT) use your audio clips when purchasing from your website.

Selling Courses

If you sell courses, you will want to display a Privacy Policy and Terms of Service providing the general requirements listed above

Wouldn’t it be unfortunate to find a customer that purchases a course and then shares your hard work for free online for anyone to take? This could have severe negative financial impacts on your business if your would-have-been customers access your courses for free. You will want to ensure that you display a DMCA notice within your Terms of Service agreement, which helps users know how to contact you if they find people infringing on your intellectual property (or vice versa). Your courses are valuable, and it is important that people do not us ethem without paying you. Offer a Terms of Service letting users know how they can (and can NOT) use your courses when purchasing from your website.

Also, depending on the type of course you are selling, you may want to add a Disclaimer to your website, further limiting your liability as a business owner. Courses that could be seen as providing health advice, fitness tips or legal advice, for example, should have a Disclaimer disavowing anything that could be potentially misinterpreted by the customer.

Selling Desktop Software

If you sell desktop software, you will want to display a Privacy Policy and Terms of Service providing the general requirements listed above

Oftentimes, desktop software will send data to its creator to help them understand how the software is used. This allows the creator to develop additional features and functionalities that its customers may want. This type of data can be defined as personal information and you will want to make sure to disclose this within your Privacy Policy.

Concerned about people purchasing your software and then offering it for free to other parties?  Be sure to add a DMCA notice to your website Terms of Service. A DMCA notice will help users understand how to contact you if they find someone infringing on your intellectual property.

Lastly, you may want to consider offering an End User License Agreement which explains to users the rules of using the software and includes essential information about licensing, such as whether a user can make a copy of the software and give that copy to someone else. This is different from a website Terms of Service, which explains the rules to use the website.

Selling Documents

If you are selling documents, you will want to display a Privacy Policy and Terms of Service providing the general requirements listed above

Depending on the documents you provide, you may want to provide a DMCA notice, letting users know how to contact you if they find someone infringing on your intellectual property (i.e. sharing your documents publicly for free without having to pay you). 

If documents are purchased, filled out and then submitted back to you for any reason, you may be required to make additional disclosures within your Privacy Policy with regard to any additional personal information your website is collecting. 

Lastly, a Disclaimer may be required if you provide documents that could be interpreted as providing legal advice, health advice, or fitness tips.  

Selling Ebooks

If you are selling eBooks, you will want to display a Privacy Policy and Terms of Service providing the general requirements listed above

Selling eBooks keeps costs down for customers and provides instant access to your work. Writing a book takes a lot of time and energy, and it would not be good to find out a customer is offering your eBook for free to anyone interested. This can have a negative impact on your business financials. That is why having a DMCA notice within your Terms of Service can be beneficial for your business. A DMCA notice states to users how to contact you if they found someone that is stealing your intellectual property. 

Depending on the type of eBook you offer, you may want to consider adding a Disclaimer to your website. A Disclaimer is valuable if you offer anything within your eBook that could be seen as providing health advice, fitness tips or legal advice. By providing a proper Disclaimer, you can help further limit your liability with disclosures that help alleviate you from being responsible for people misinterpreting your work.

Selling Photographs or Videos

If you are selling photographs or videos, you will want to display a Privacy Policy and Terms of Service providing the general requirements listed above

Photography and videography can capture moments in time that can be cherished by a huge audience.  With that being said, photography and videography is often subject to copyright infringements as consumers can think that any image available online is fair game to use and share as they wish. If you sell photographs online, be sure to provide a DMCA notice within your Terms of Service, helping explain to users how they can contact you if they have found someone stealing your photos and using it as their own.

In addition, your Terms of Service should provide a copyright notice, ranging from the year you initially launched your website to this current year. This can help relay the message to your prospects and customers that everything within your website is copyrighted from the date it was posted, further protecting your photographs and videos.

Selling Plugins and WordPress Themes

Suppose you are selling plugins and/or themes. In that case, you will want to display a Privacy Policy and Terms of Service providing the general requirements listed above

When installed and activated, plugins and themes will often send data to its developer with regard to how users are utilizing its tools and features. This type of data may be defined as personal information under numerous privacy laws and may require additional disclosures to be made within the website Privacy Policy. 

You will also want to display a DMCA notice that allows users to contact you if they believe someone is infringing on your intellectual property. For example, offering your paid plugin for free or misusing your plugin or theme.

An End User License Agreement should also be provided to explain to users their rights when using your plugin/theme software as well as helping remove your liability when customers use your plugin. There are many widely recognized license agreements (GPL, MIT, PLR, creative commons, etc) that you can also use to protect your business. WordPress, for example, uses the GPL license, which is also common for WordPress plugin and theme authors. Regardless of which type of agreement you choose, failing to include a EULA in your software could cause people to misuse your product, improperly share it with others without you being compensated or possibly even being sued by a user for something outside of your control.

Selling Services (including web-based services)

If you are selling services digitally, you will want to display a Privacy Policy and Terms of Service providing the general requirements listed above

Depending on the type of services you provide, you may need to provide additional disclosures within your Privacy Policy with regard to any additional pieces of personal information your website collects after a customer makes a purchase. Your Privacy Policy can also disclose other types of personal information you collect while performing the actual services, such as login credentials, customer or subscriber information, and more. 

If you are selling a subscription based service, you will want to make certain disclosures within your Terms of Service that helps explain to users when they will be charged, if you offer free trial(s), and any other additional details that help prospective buyers understand how your subscription works.

Potential consequences of having non-compliant website policies

It’s important to step back and ask yourself, “Why even bother with all this policy stuff?  We discussed an ever growing number of privacy laws being introduced on a per country, state or continent level.  This is due to more and more people demanding their governments to provide them with privacy rights. Some of these newly created privacy laws have stiff fines, while proposed privacy bills want to provide consumers with the ability to sue businesses for privacy non-compliance. 


Below, we will talk about the three major reasons why you should take website policies seriously.

Fines, lawsuits

We all hear about big companies getting fined by governing bodies or class action lawsuits for privacy non-compliance.  “Facebook sued $650 million for privacy non-compliance”. “Google sued $2.5 billion for violated children’s privacy rights”. 

When the news covers these big stories, it almost feels like small businesses can’t get in any real trouble for privacy violations. This is, however, an incorrect assumption. When looking at GDPR Enforcement Tracker, for example, you will see countless small businesses that have been fined for GDPR non-compliance. And the number has been steadily increasing over time. 

Fines for failure to comply with privacy laws range from $2,500 per violation to €20,000,000 or more in total. In this case, “per violation” means per website visitor whose privacy rights you infringed upon. For example, if you have 100 website visitors from California per month and do not have a compliant Privacy Policy, the fine would be calculated as $2,500 multiplied by 100, which can easily add up to a large fine. 

On top of that, Canada has proposed an update to its privacy law, PIPEDA, that will enable its citizens to sue businesses for non-compliance. We also see multiple privacy bills in the United States that, if passed, will allow its citizens to sue businesses, regardless of the business’s size or location, for collecting as little as an email address on a contact form without a Privacy Policy providing disclosures required by that respective privacy law. 

In other words: the number of privacy non-compliance fines and lawsuits are increasing and may even start accelerating if more privacy bills continue to be proposed and passed. Privacy compliance is becoming a big deal.

Customer confusion 

There is not a single salesperson in this world that thinks that slowing down a sales process is a good idea.  Not a single one.  In the sales process, you want to keep moving the conversation along to get a customer to make a decision on if they want to make a purchase.  

And if a customer doesn’t understand your cancelation or refund policy, your warranties, or what you do with information after you collect it, then they will go to your website policies for answers.  And if that customer can’t find the information they are seeking, they may go to the search engines to find an alternative company. 

Website policies give your prospective customers the ability to identify exactly what to expect when making a purchase (or when submitting their personal data) through your website. This keeps the process moving, allowing these prospects to get to their purchasing decision faster (something we can all appreciate).

Lost business

According to this study performed by Axios, 93% of Americans said they would switch to a company that prioritizes data privacy. In addition, 91% of Americans said they would prefer to buy from companies that always guarantee them access to their data.

Losing business simply because customers may be uncomfortable with your privacy practices is an emerging trend we are seeing and is demonstrated by this recent study statistic listed above. Displaying comprehensive policies is your chance to show to your customers that you care about their privacy and you want them to have a transparent experience whenever making a purchase on your website. Simply put, providing website policies is the right thing to do. 

How can I get comprehensive website policies?

Setting up comprehensive policies for your prospects and customers can help you comply with applicable laws as well as limit your liability as a business owner. But it is important to understand that not all policies are created equal. Below, we will discuss ways to obtain comprehensive website policies while avoiding riskier (non-compliant) methods.

Can I copy/paste policies from a competitor?

No. Copying and pasting policies from another website is copyright infringement. On top of that, when you copy a policy from your competitor, you have no idea if they are complying with all applicable privacy laws and have provided all disclosures to help limit your liability. In addition, your competitors may not need to comply with all of the privacy laws that you need to comply with, meaning that you could still end up being fined or sued. 

Last, but not least, when you copy website policies from a competitor, you still haven’t answered the question of how you will stay up to date when new privacy laws pass that require new disclosures within your Privacy Policy.  

Can I use a free template online? 

We are unaware of a single website policies template that is compliant with all privacy laws.  Remember, to generate a comprehensive Privacy Policy for your business, you first need to identify what privacy laws actually apply to you. Only after you define the privacy laws that apply to you can you identify the required disclosures. Searching for a free template online answers the question ‘how do I get website policies?’, but does not answer the question ‘how to I avoid privacy non-compliance and its associated penalties?’.

Even if you were to find templates for your website policies that were comprehensive and somehow aligned with all privacy laws you needed to comply with, it still does not answer the question of how you will keep your policies up to date when privacy laws change or when new ones go into effect.  

Option #1: Privacy and International Contracts Attorneys

The best option to get comprehensive website policies is to work with a privacy attorney for your Privacy Policy, and an international contracts attorney for your Terms of Service.  

For privacy attorneys, try visiting the IAPP.org website and contacting some of their attorney members to find one that is a good fit for you. Make sure they discuss pricing not only for drafting your Privacy Policy but ask them to explain their processes and associated fees for monitoring privacy laws and keeping your website Privacy Policy up to date.

For international contracts attorneys, be sure to ask how they manage consumer privacy rights not only in their state or country but also internationally.  Consumers have different levels of protections, so you’ll want to make sure you are abiding to those respective laws as you sell your digital goods or services online.

With all this being said, there are many small businesses that do not have the funds to pay for privacy attorneys and international contracts attorneys to keep their website policies up to date.  As an alternative, many small businesses are looking towards online tools that can assist in the website policy generation process. We talk about this in the next section.

Option #2: Website Policies Generators

If hiring an attorney to draft your policies and keep them up to date is out of your budget, you may want to consider selecting a trusted website policy generator tool to assist you in this. 


The best website policy generators are ones that help you identify what privacy and consumer right laws may apply to your business first. Only then should the tool help you generate your policies through a questionnaire that is specific to those applicable laws. When looking for a privacy policy generator, you should consider who co-founded the companies as well. Is there a privacy and international contracts attorney that helped create the generator and keep it up to date over time? Also, be sure to select a generator that discusses how they monitor existing and proposed privacy laws and if they offer an automatic updates type feature. Questions like this will help you determine a trusted website policy generator for your business.

The con to using a website policies generator is that it is simply a tool, not a legal service provider. Many small business owners still choose to go the generator route, and simply ensure that the generator itself is built with comprehensiveness in mind and is run by people with legal backgrounds.

The pro to a website policies generator is the cost savings, which are a fraction of the cost of retaining a privacy and contracts attorney to constantly keep your policies up to date.  Termageddon, for example, is a website policies generator that costs $99/year with no hidden fees and was co-founded by a privacy and contracts attorney who’s even helped legislators write privacy laws on behalf of the American Bar Association. 

Conclusion

When selling digital goods or services, you need to provide website policies to comply with respective international privacy laws, set the rules to using your website, and limit your liability as a business owner. You also need to make sure to have a strategy to keep your policies up to date when the laws change (or new ones get introduced) and when your business practices change.  

Website policies may not be the most exciting part when launching and managing an eCommerce store, but they demonstrate to your prospects and customers that you care about their data and want to ensure they have as smooth of a purchasing process as possible. Contact an attorney or use a privacy policy generator like Termageddon to create comprehensive policies for your website; your prospective clients will appreciate it!

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Migrating to Recapture FAQ https://easydigitaldownloads.com/blog/recapture-migration-faq/ Thu, 17 Jun 2021 15:00:00 +0000 https://easydigitaldownloads.com/?p=1693781 You might have heard the news last week -- Jilt is shutting down their email marketing service and winding things down. Current Jilt customers will want to migrate to Recapture’s abandoned cart recovery ASAP. Here is a migration guide and commonly asked FAQ about migrating to Recapture from Jilt for Easy Digital Downloads.

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You might have heard the news last week — Jilt is shutting down their email marketing service and winding things down. Since their acquisition by GoDaddy over a year ago, their product focus has changed and they will no longer be supporting Easy Digital Downloads for abandoned cart recovery or email marketing as of April 2022.

A couple of months ago, Easy Digital Downloads announced our partnership with Recapture and our recommendation has never been higher. Our own stores continue to recover high rates (over 20% in the last 30 days for EDD alone!) and we couldn’t be happier with them. 

We switched to Recapture for Easy Digital Downloads due to their tight integration with EDD and several unique, compelling features. We strongly recommend Recapture as the top solution for abandoned cart recovery for any Easy Digital Downloads store.

We also understand that you might have some questions about their service, how they compare with Jilt and how the migration works. We’ve asked their team to answer some of these FAQs here to help you decide your best course of action:

Does Recapture support everything that Jilt did?

For the biggest, most important features, the answer is yes. Recapture supports:

  • Abandoned cart recovery emails
  • Winback emails
  • Review reminder emails
  • Email popups and add to cart popups
  • Broadcast emails (for promotional campaigns)
  • Detailed analytics and reports for campaign and account level performance
  • Advanced segmentation (so you can send targeted emails to your customers)
  • WYSIWYG email editor so easy to use and simple to navigate
  • Integration with Mailchimp and Zapier (which allows you to integrate with almost everything else)

And there are several things Recapture supports that Jilt did not:

  • SMS abandoned cart and order notifications
  • Live Cart Feed (view your store activity LIVE and see how carts change in the workflow–this feature is not available on any other platform!)

Some things Recapture is still working on like receipts and other transactional notifications, but they are in the queue and prioritized by demand.

Will Recapture help me move my templates from Jilt?

Yes! Recapture has offered concierge migration services for all existing Jilt customers to move them to Recapture for FREE.   

Will I lose any data migrating?

No. Jilt is providing a full template and cart export as part of the migration service.  Recapture will help you import all of this data as part of the concierge migration.  You may want to take some snapshots of your past analytics in Jilt, as this won’t be available in Recapture for any time longer than the last 6 months. But Recapture will support all of Jilt’s template format and cart data.

What about the cost of Recapture?

Recapture’s pricing is value-based on the additional revenue they recover for you each month, plus you can recover up to $500 on their platform at no cost to your store. They also offer a 15-day free trial and even a demo connected to a real, live store. Recapture puts the “Easy” in abandoned cart recovery for your Easy Digital Downloads store.

If you’re comparing their costs with Jilt, they both start at $29/month for their lowest tier. It’s very comparable.

What about if I have other questions? How is Recapture’s support?

Recapture provides excellent support and if you have other questions, you can reach out via chat on their website or email them directly: support@recapture.io. They can help answer anything not covered here.

We know this announcement may have caught you by surprise, but we want to ensure that your EDD store continues to run smoothly during this transition.

We trust Recapture as they are backed by a team with a long history of ecommerce success — they’ve recovered over $160,000,000 for all kinds of stores since 2015. As your store grows, their reliable platform will scale with you.

TL;DR

Recapture is offering concierge migration for any EDD store currently on Jilt, and a free month of service for all current Jilt customers to migrate to Recapture, valid until August 1, 2021. To take advantage of this offer, reach out to support@recapture.io and tell them you’d like help with your Jilt migration. They’ll get you squared away.

Learn more about Recapture for Easy Digital Downloads

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We’ve partnered with Termageddon, the policy solution for your EDD store https://easydigitaldownloads.com/blog/termageddon-partnership/ Tue, 15 Jun 2021 16:24:20 +0000 https://easydigitaldownloads.com/?p=1692017 At Easy Digital Downloads we've partnered with Termageddon to assist store owners with generating legal documents such as a Privacy Policy, Terms of Service, End User License Agreements, and Disclaimers.

It's clear that Termageddon can help EDD store owners generate legal documents that are tailored to their types of products or services that they sell.

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We’re happy to announce our partnership with Termageddon, a tool for eCommerce businesses to generate and manage their websites’ international policies. Together, Termageddon and EDD are here to help educate store owners on the importance of website policies so they can avoid privacy related fines and lawsuits.

Termageddon generates the following policies:

  • Privacy Policy
  • Terms of Service
  • End User License Agreements
  • Disclaimers

You can use Termageddon to generate a set of policies directly based on the privacy laws that apply to you, and Termageddon monitors privacy laws and automatically updates your policy pages when the laws change!

Why do EDD stores need website policies?

Privacy Policies help you comply with laws. Online stores frequently collect customer information such as names, emails, phone numbers, IP addresses, and more. This information is protected by multiple privacy laws. As you sell online, the privacy laws of multiple states and countries may apply to you even if you are not physically located in those states or countries. These privacy laws require website owners to provide a Privacy Policy with specific disclosures. Failure to provide a Privacy Policy can lead to fines and even lawsuits. Termageddon can help you create a Privacy Policy with these disclosures and can keep it up to date when the laws change or when new laws are passed. 

Terms of Service agreements help limit your liability. Outside of credit card processors requiring online store owners to provide Terms of Service, this document also helps you limit your liability while answering frequent customer questions regarding cancelations, refunds, and returns. A Terms of Service can also help protect you if your store includes links to third-party websites (such as Facebook or Twitter) or in certain cases of copyright infringement. 

Please note: Termageddon is not a legal service provider and does not provide legal advice. Termageddon is currently compatible with businesses formed in the US, Canada, UK, and Ireland.

What can Termageddon do for your EDD Store

EDD users sell a wide variety of digital products and services. Termageddon has carefully worked out a series of questions which they use to generate policies specific to your business.

Termageddon is offering EDD users 30% off when registering with Termageddon.

Learn more and register here

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Abandoned cart recovery with Recapture for Easy Digital Downloads https://easydigitaldownloads.com/blog/abandoned-cart-recovery-recapture/ https://easydigitaldownloads.com/blog/abandoned-cart-recovery-recapture/#comments Tue, 06 Apr 2021 15:45:58 +0000 https://easydigitaldownloads.com/?p=1664654 Over the last few months, we’ve been using Recapture to recover abandoned carts on our own Easy Digital Downloads-powered stores. We switched to Recapture due to their tight integration with EDD and several unique, compelling features. The results have been quite positive, so we can now recommend them as the top solution for abandoned cart recovery for any Easy Digital Downloads store.

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Over the last few months, we’ve been using Recapture to recover abandoned carts on our own Easy Digital Downloads-powered stores. We switched to Recapture due to their tight integration with EDD and several unique, compelling features. The results have been quite positive, so we can now recommend them as the top solution for abandoned cart recovery for any Easy Digital Downloads store.

Why should you recover abandoned carts?

If you’re not familiar with what abandoned carts are and why you need to address them, here’s the short version. Naturally, people who browse ecommerce sites don’t always end up purchasing. You’ve probably done this yourself. You might be researching, comparing prices, saving items to your wish list, etc. As of this writing, Baymard Institute estimates that 69.80% of all shopping carts are abandoned.

Some of these reasons for cart abandonment are a natural part of the online shopping experience and are unavoidable. But many of these reasons can be easily addressed. Some shoppers get discouraged at checkout by added taxes and fees. Others get impatient with the checkout or account creation process. Many simply get distracted while finishing their purchase and forget to come back.

For these folks, assuming they’ve already entered their email at some point, you can help them complete their checkout process by sending reminder emails in the form of an abandoned cart email campaign.

How much can you recover?

Suppose your store has 100 sales per month at $50 per order. That comes to a total of $5,000 per month. Let’s also assume your store has an average abandonment rate of 70% (meaning for every 10 customers that visit your store, 7 of them leave and never purchase). Based on your $5,000 a month and 100 sales, that means you’re missing out on 230 sales from those lost customers, (which amounts to $11,500 in lost sales). That’s a lot of missed opportunities.

What’s at stake here? Let’s say that of this $11,500 abandoned, you then manage to recover 5% of these sales. If we take 5% of $11,500, that comes out to an extra $575 per month. If we double that recovery rate (which is definitely attainable!) to 10%, suddenly that’s an extra $1,150 per month. With no additional work or traffic to your site required. It’s like free money that you’re missing out on. Some stores are even recovering between 15-20% or more!

At the time of this post, easydigitaldownloads.com itself had a 13% recovery rate over the last 30 days. Here’s a screenshot showing these actual numbers from the Recapture dashboard to show you what’s possible:

How Recapture works

After install, Recapture connects to your Easy Digital Downloads store to start tracking carts on your site and associates email addresses to those carts. Recapture can detect when someone enters an email anywhere on your store — whether it’s a sidebar, header, footer, toaster widget, popup or checkout page. Once they have the email and the cart, the magic begins.

At the proper time, Recapture will send a predefined email campaign to send them a link with their shopping cart saved, more information about your products to help them make a decision, or even offer them a discount code. Your customers will likely click on these emails, return to your site and complete the sale. That’s the power of Recapture — simple reminders that increase sales. Recapture gives you default content to get started (with proven results!), but you can customize the email content, design, and timing to your liking.

Setting up Recapture

Although Recapture offers their abandoned cart recovery service for other platforms such as Shopify, WooCommerce, and Restrict Content Pro, they have a specific WordPress plugin for connecting to Easy Digital Downloads.

To get Recapture working with your EDD site, within your WordPress admin, simply navigate to Downloads > Settings > Recapture and click Connect with Recapture.

Alternatively, you can search for the “Recapture for EDD” plugin in your WordPress admin or download from the WordPress plugin repository.

After you install and activate the plugin, Recapture will walk you through the rest of the onboarding process. You can also consult the Recapture for EDD setup guide if needed, but you should be up and running fairly quickly.

Once your account is set up, you’ll want to activate the default email campaigns. Of course you can customize these as much as you want now or anytime later down the road.

Additional Recapture features

Besides personalized, responsive emails and easy to setup email campaigns, Recapture also includes these useful features:

  • Abandoned cart recovery. Automatically send personalized, responsive emails to customers who abandon their shopping cart. Every email includes links that regenerate the customers exact session on your store, regardless of the device they are on.
  • SMS messages for abandoned carts and order notifications. Recapture now supports SMS messages to do cart recovery and order/shipping updates. Recapture lets you use the right channel to reach your customers.
  • Segmented, targeted campaigns. Build segments for each campaign to send highly relevant and targeted emails to each customer. Sending relevant emails will result in higher open rates and more conversions. Segments are intuitive and quick to create!
  • Email collectors, Add to Cart popup & exit intent popups. Deploy a fully responsive email collector popup to build your email list and help identify more carts. Choose from their customizable templates or provide your own, then decide exactly when and where to show a popup to each customer.
  • Amazing analytics. Know exactly how your campaigns perform, down to the email.  Stay in the loop with daily, weekly, or monthly email reports. All the numbers you care about, delivered right to your inbox.
  • Watch your customers, LIVE. Recapture has a Live Cart Feed, letting you watch your customers in real time add and remove items from carts. No one else has this feature!
  • Ease of use for everyone. Drag-and-drop email editor built with non-technical folks in mind. And they support custom HTML too, if you want to get fancy.
  • All the heavy lifting with delivery. Fully responsive emails, pre-tested on all major email clients. Mail delivery issues are a thing of the past (Recapture handles DKIM, SPF, blacklists, reply-to, etc). And they support custom sender domains, too.
  • Integrations you can use. Automatic sync to your Mailchimp lists. Connect to Zapier, too, which opens thousands of triggered actions all supported from Recapture.
  • Reliable to the core. Built on Amazon Web Services for reliability and speed. No need to worry if they can handle your traffic!
  • Painless setup and excellent support. 5-minute setup, no joke — that’s all it takes. And if you run into issues, they have responsive live chat and email support.

We trust Recapture as they are backed by a team with a long history of ecommerce success — they’ve recovered over $150,000,000 for all kinds of stores since 2015. As your store grows, their reliable platform will scale with you.

Recapture’s pricing is value-based on the additional revenue they recover for you each month, plus you can recover up to $500 on their platform at no cost to your store. They also offer a 15-day free trial and even a demo connected to a real, live store. Recapture puts the “Easy” in abandoned cart recovery for your Easy Digital Downloads store.

Stop missing out on lost cart revenue and add an abandoned cart campaign (or three!) to your Easy Digital Downloads store today!

Learn more about Recapture for Easy Digital Downloads

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Easy Digital Downloads 2.10 released – Now includes Stripe https://easydigitaldownloads.com/blog/easy-digital-downloads-2-10-released-now-includes-stripe/ https://easydigitaldownloads.com/blog/easy-digital-downloads-2-10-released-now-includes-stripe/#comments Tue, 09 Mar 2021 16:45:48 +0000 https://easydigitaldownloads.com/?p=1656267 With the Easy Digital Downloads Stripe integration you can accept credit cards, Apple Pay, Google Pay and Microsoft Pay without the need for a separate extension.

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We’re excited to announce that the Stripe payment gateway is now available to all Easy Digital Downloads users!

Along with taking PayPal payments, you can now accept credit card payments through Stripe using the free version of Easy Digital Downloads. No extensions required.

Just a few of the benefits you get by enabling Stripe on your EDD store:

  • Accept credit card payments only (through Stripe) or give your customers both PayPal and Stripe options.
  • Keep your customers on your site’s checkout page instead of having them be redirected elsewhere to complete their payment.
  • Enable payment options for Apple Pay and Google Pay making your checkout even more convenient for your customers.
  • Take advantage of Stripe’s best-in-class security, user experience, and easy setup process.

Ready to get started using Stripe with EDD? Just update EDD to the latest version (2.10 or later), go to Downloads > Settings > Payment Gateways > Stripe, then click the Connect with Stripe button.

Connecting an Easy Digital Downloads store to Stripe
Connecting an Easy Digital Downloads store to Stripe

If you have an existing Stripe account, you can simply connect it here.

If you’re new to Stripe you’ll be prompted to create a free Stripe account at this step, which only takes a few minutes.

As we’re committed to being transparent about the details, please note that there will be an additional 3% fee per transaction processed through Stripe when using the free version of Easy Digital Downloads.

If you do not want the added 3% fee, you can purchase an Extended (or higher) Pass.

The Stripe Pro extension also includes the ability to accept pre-approved payments, whereas the free version does not.

Apple Pay and Google Pay support

Along with introducing Stripe in this release, Easy Digital Downloads now includes the ability to accept payments via Apple Pay, Google Pay, and Microsoft Pay. These payment methods allow your customers to check out via Touch ID, Face ID, and with payment cards saved to their digital wallets.

Start using Stripe today

Ready to get started using Stripe and these other new features for free? Simply install or update Easy Digital Downloads in your WordPress admin.

In addition to Stripe being the preferred payment gateway for Easy Digital Downloads, we are also officially a Stripe verified partner. The Stripe partner program recognizes applications which meet their strict quality requirements and allows us to provide even better services for you.

If you have any other questions, please see our Stripe Standard setup docs or reach out to us anytime using our support page. We’d love to assist you in finding the best solution for your site.

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Apple Pay & Google Pay now available in Stripe Pro Payment Gateway 2.8 https://easydigitaldownloads.com/blog/apple-pay-google-pay-now-available-in-stripe-payment-gateway-2-8/ https://easydigitaldownloads.com/blog/apple-pay-google-pay-now-available-in-stripe-payment-gateway-2-8/#comments Thu, 04 Feb 2021 15:00:00 +0000 https://easydigitaldownloads.com/?p=1648253 We’re thrilled to bring you the Easy Digital Downloads Stripe Pro Payment Gateway 2.8 release, which introduces the ability to accept payments using Apple Pay, Google Pay, and Microsoft Pay using Stripe’s Payment Request Buttons.

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The Easy Digital Downloads Stripe Pro Payment Gateway 2.8 release introduces the ability to accept payments via Apple Pay, Google Pay, and Microsoft Pay. These payment methods allow your customers to checkout using Touch ID, Face ID, and with payment cards saved to their digital wallets.

Support for Stripe’s Payment Request Button

For those that are curious, this is all made possible by Stripe’s Payment Request Button, which gives you a single integration for Apple Pay, Google Pay, Microsoft Pay, and the Payment Request API —a browser standard that gives your customers the ability to quickly provide you with payment and address information they’ve stored with their browser.

Currently supported browsers include Chrome Desktop, Chrome Android, macOS Safari, iOS Safari, and Microsoft Edge for Windows. A payment method needs to have been saved to the browser or device as well. For example, you can save a card in Chrome, or add a card to your Wallet for Safari.

Payment Request Buttons are supported on Single Download pages and Download lists using the [​downloads] shortcode as a “Buy Now” payment method. You can also enable the Payment Request Button on EDD’s Checkout page, where it will be pre-selected if Stripe is set to the default payment method and your visitor’s browser supports it. It’s labeled “Express Checkout.”

Visit our Stripe Pro Payment Gateway’s Express Checkout documentation for more details on how to set this up.

Apple Pay button - Stripe payment gateway
Apple Pay
Microsoft Pay payment review - Stripe payment gateway
Review your payment in Microsoft Pay

Stripe Checkout modal replacement

Almost a year ago, Stripe deprecated the Stripe Checkout modal that some store owners preferred. This was in an effort to introduce the Strong Customer Authentication (SCA) features as well as their new hosted Stripe Checkout experience. While there was nothing we could do about it’s deprecation, we chose to provide a similar purchase experience.

We’ve re-created the Stripe Checkout modal using Stripe Elements. While it is not a stylistic match for the Legacy Stripe Checkout product, the functionality remains similar so that store owners can once again use the modal to provide a fast and secure purchase experience without the need for a cart or checkout page.

Split credit card fields

In version 2.7 of Stripe, we moved to using Stripe Elements to render the credit card fields. These fields, which are provided directly from Stripe’s library look like this.

While some people prefer the combined card field appearance, which contains the card number, expiration, and CVC, it does not work with everyone’s design preferences. In version 2.8 of our Stripe integration, we’ve added a checkbox allowing store owners to have split card fields.

Other improvements and bug fixes can be found in the changelog.

The Easy Digital Downloads Stripe Pro Payment Gateway 2.8 release is available now for all licensed customers. You can upgrade to it in your WordPress admin or download the release from your account. Documentation can be found here.

Need a license? Get an Easy Digital Downloads pass today!

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8 tips for rocking a holiday sale on your digital product store https://easydigitaldownloads.com/blog/8-tips-for-rocking-a-holiday-sale-on-your-digital-product-store/ https://easydigitaldownloads.com/blog/8-tips-for-rocking-a-holiday-sale-on-your-digital-product-store/#comments Wed, 02 Dec 2020 15:00:53 +0000 https://easydigitaldownloads.com/?p=1624083 The holidays always account for a big chunk of yearly eCommerce revenue, but the COVID-19 pandemic has made this a unique year. In this week's edition of The EDDit – our final post for the year – we highlight 8 up-to-date tips for making your holiday sale a success.

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You may already know that the holidays can account for as much as 20-30% of your yearly revenue (in some cases, more), but this year is particularly unique due to the COVID-19 pandemic.

According to a report by eMarketer, US eCommerce sales during the 2020 holiday season are expected to grow by an unprecedented 35.8%. Although eCommerce has been on the rise for years now, that’s more than double the increase seen in 2019.

Essentially, we’re looking at more than two years of growth in one.

US Retail and Retail Ecommerce Holiday Season Sales Growth, 2013-2020 (eMarketer)

“Our forecast is most influenced by a US economy driven into recession by the coronavirus pandemic, high unemployment, and ongoing economic uncertainty.”

eMarketer

While in-store holiday sales are forecasted to decline by 4.7%, this super-shift to eCommerce is expected to push total holiday season sales beyond 1 trillion dollars. In fact, IBM’s U.S. Retail Index suggests that the pandemic has sped up the consumer shift from frequenting physical stores to shopping online by as much as five years.

Of course, the effects are more dramatic for physical goods businesses, as digital products are typically purchased online anyway. Nevertheless, consumers are still spending more time at home – with both work and play demanding the regular use of digital tools and content.

So, what does this all mean for digital products and the holiday season?

There’s plenty of opportunity for generating serious revenue.

But, there’s an art to making those famous holiday sales – as well as some strategies for digital product store owners in particular. It’s also been a year of tremendous change and volatility, so it’s more important than ever to pay attention to what consumers actually want.

“Customer behaviors have wildly shifted during the pandemic and expectations have increased.”

BigCommerce.com

In a previous post, we discussed how to successfully run a sale on your eCommerce website.

In this week’s edition of The EDDit – our final post for this year – let’s talk about some of the most up-to-date and relevant strategies when it comes to rocking a holiday sale on your digital product store.

1. Get clear on your goals

What do we mean by “rocking” a holiday sale? Hint: It’s more than some fancy graphics, although we like those!

Generally speaking, any action you take around your digital product store should be determined by specific goals. That way, you have a way to assess how successful your efforts are.

When it comes to running any sale, these goals typically include:

  1. Turning leads / site visitors into paying customers, or conversion
  2. Keeping existing customers, or customer retention
  3. Increasing the average amount that customers spend, or average order value (AOV)

To learn more about digital product store metrics, check out this post.

2. Prioritize personalization

“A basic human need is to be understood and people bring that same need to their relationships with retailers and brands.”

Forbes

With a total eCommerce frenzy around the holidays, consumers can easily get overwhelmed with the sheer volume of marketing messages coming at them – many of which are indiscriminate in nature.

For the average person, this can take up more mental bandwidth than you might expect. After all, it’s already difficult for consumers to avoid analysis paralysis when they’re faced with so many options.

The holidays amplify this effect even further!

The worst offenders? According to a survey by Redpoint Global and Harris Poll, offers for items already purchased, irrelevant offers, and not being recognized as an existing customer are the greatest sources of frustration.

To avoid this kind of mental fatigue – as well as the wasted marketing spend that goes along with advertising the wrong things to the wrong people – personalization is key.

In fact, 49 percent of the people surveyed said that they are more likely to buy from brands who send them personalized content and offers.

“To compete during one of the busiest and most unprecedented seasons yet, brands need to create meaningful connections with consumers, offer personalized online experiences, and provide holiday shoppers with added conveniences and peace of mind.”

BigCommerce.com

So, what are some ways to personalize the customer experience on your store?

  • Segment your audience according to buyer personas you’ve created, survey data, purchase history, demographics, and site behavior
  • Display relevant product categories according to user behavior, survey data, and past purchases to make it easy for customers to find the products most relevant to their needs and interests
  • Make dedicated product pages or sections for specific audience segments
  • Use the customer’s first name on your store and in email subject lines to keep things personal
  • Use personal language like “Some recommendations for you,” or “If you like [Product A], you might also enjoy [Product B]”
  • Pre-fill forms or display fewer forms to reduce redundancy for customers if they’ve already completed the forms or given the relevant information
  • Collect data on signup with surveys and quizzes that help you direct customers to the best products for them
  • Display product recommendations based on past purchases or site browsing history
  • Use chat bots to quickly connect with customers, provide them with personalized service, answer any questions they may have, and navigate them to the right place
  • Send emails with personalized shopping recommendations and promotions according to the customer’s interests, purchase history, or products recently viewed
  • Give customers more information around their interests by linking to relevant blog posts or other content they may enjoy
  • Send emails when customers are most active according to login times, location, and other demographics
  • Create lead magnets, extra content, and special offers for specific audience segments, such as blog posts with tips, video tutorials, checklists, PDF guides, reports, eBooks, and webinars
Personalized home page (Amazon)

You can also:

  • Design sale promotions for specific audience segments. For example, you might offer a product bundle that gives beginners everything they need to get started, while offering completely different discounts and promotions for more advanced users
  • Upsell and cross-sell to increase your average order value (AOV) or simply boost a customer’s spend on your store by nudging them toward products related to their cart contents or purchase history.

While these methods work well any time of the year, they are particularly effective during the holidays when so many brands are fighting for consumer attention.

Relatively small changes can add up to create a much more personal experience for people, making them want to spend more time (and money) on your store – and amplifying the effects of your holiday sale!

3. Create stand-out offers

During the holidays, you are likely to have increased competition, as businesses vy for a piece of the seasonal pie. But there’s good news: Consumers have an increased drive to buy, too.

“While more than half (56 percent) of consumers expect to spend the same this holiday shopping season, 27 percent say they will spend less due to economic uncertainty. For retailers, this means the competition to stand out and win over the small segment of shoppers increasing buying will be even more important.”

Redpoint Global

What are your options for creating offers that really stand out? Consider these:

  • Buy One Get One (BOGO) to give customers double the value for their money
  • 20-50% off store-wide to give customers maximum choice and exciting discounts no matter which product they choose
  • Exclusive bundles that are only available during the holidays
  • All access passes that give customers access to every product on your site for a promotional price
All Access Pass (Organic Themes)
  • Rare deals like promotions on products that rarely go on sale (if ever), or deep discounts on premium or high-priced products
  • Free gifts and extras that boost the value of the offer, such as companion products, extra goodies like downloadable workbooks or creative asset packs, tutorials, exclusive community access, 1-to-1 coaching, webinars, VIP memberships, or bonus content
  • Tiered discounts that give customers bigger discounts the more they spend
  • Flash deals to give customers deep discounts that are only available for extremely limited periods of time – maybe even just a few hours

4. Put a limit on it

A successful holiday sale almost always taps into psychology in some way – in particular, the fear of missing out (FOMO).

From the consumer’s point of view, one of the most motivating things about holiday sales is that they don’t come around often; They’re rare, exclusive, and something to get truly excited about.

In short, the best holiday sales are events that customers simply do not want to miss.

Use FOMO to your advantage by giving your customers exactly what they want – within limitations.

That means limiting the time frame the deals are available or limiting the numbers of products available, something that’s often more applicable to physical products, but still doable for digital products (especially when it comes to things like membership signups, webinars and digital courses, and services, for example).

The point of these limitations is to create a sense of urgency, enticing customers to buy now.

You can also create urgency by:

  • Using urgent language like “hurry”, “don’t miss out”, “limited time only”, and “sale ends soon”
Urgent language (Babbel)
  • Creating a countdown timer to show customers that there’s a limited time frame on the deal
Countdown timer (Easy Digital Downloads)
  • Changing up your promotions frequently, even daily or hourly in order to limit availability
  • Offering early access to incentivize loyal customers, big spenders, or VIP customers, while tapping into holiday spending budgets before they get depleted
  • Give customers something extra that isn’t typically included, even during normal sales
Free live webinar with purchase (Udemy)

5. Reduce friction

With plenty of competition and consumers that are in a hurry to get their holiday gifts sorted, it’s important to do everything you can to facilitate an efficient and enjoyable experience for your customers.

Reducing friction between the customer and the sale involves a variety of elements – from the checkout process to removing doubt and uncertainty about your brand and products.

Here are a few ways you can do it:

Provide a seamless checkout

1-click ordering is particularly popular, especially for repeat customers. If you can’t implement that, consider collecting only the necessary information from customers, with a sleek and minimal checkout page with minimal distraction.

Give customers multiple payment options

Some people may love your holiday sale offers, but decide not to buy simply because they can’t use their preferred payment method.

Stripe (our preferred payment gateway) and PayPal are the industry standards for credit card payments, but increasing numbers of consumers are looking to pay with Apple Pay, Android Pay, or even cryptocurrencies.

Make sure your site performance is up to par

The last thing you want is to drive valuable traffic to your website, only to lose those site visitors to slow page load times.

“Customers are stressed during the holidays and they’re rushed. They already hate waiting for content to load, evident by studies that show a 1 second increase in load time can reduce conversions by as much as 7%.”

Neil Patel

Optimize your site for mobile use

With such a rapidly increasing preference for eCommerce over in-person shopping, mobile accessibility should be a serious priority. More consumers will be making purchases from their mobile devices than ever before this holiday season, so keep this in mind!

We wrote a whole post about mobile optimization, which you can check out here.

Answer customer questions upfront

FAQ sections, quality product demos, good product descriptions, and the use of chat bots are all helpful in resolving any doubts or concerns customers may have.

Offer gift cards

Sometimes, it’s hard for customers to decide on a product. Offering gift cards gives them the freedom to decide later – plus, it allows people to buy store credit as a gift for others.

You can even extend your holiday sale benefits to gift cards by offering deals like “spend $50 and get $100 value,” for example.

Clearly display customer reviews

“The average consumer reads 10 reviews before feeling able to trust a business.”

BrightLocal

Providing social proof is one of the best ways to convert sales, and real customer reviews are particularly effective, especially user-generated content like real tweets, Instagram posts, and Facebook posts.

That’s because community approval is extremely important to consumers – and it has been a powerful marketing force for many years.

“Tied to social proof, UGC builds trust in your brand. Customers don’t have the same financial incentives as employees, so their content is perceived as more trustworthy.”

BigCommerce.com

6. Start a social sharing campaign for your sale 

Want to make your holiday sale reach farther than you could’ve imagined? Social sharing campaigns can do just the trick!

These campaigns can increase brand awareness, allow you to track and analyze your content, and boost your engagement all at the same time.

Plus, you don’t have to rely on the likes of influencers – although they can certainly be helpful. Often, the best marketing reach comes from word-of-mouth recommendations amongst family, friends, and colleagues.

In fact, a holiday retail report by Klarna suggests that 79% of consumers would rather get shopping advice from family and friends, as opposed to influencers.

Some options for social sharing campaigns include:

Referral programs

This encourages customers to refer their friends to your business; They give you new business and in exchange, you give them some kind of benefit, such as a free product, free gift, or discount.

Keep in mind that the person they referred should also receive some kind of benefit!

Uber gained incredible momentum in its early days by using this strategy; Both existing users who referred friends and the friends that were referred got rewards in the form of free rides / credits toward using the service.

Contests, sweepstakes, and giveaways

People are often more than willing to share campaigns when there’s a compelling prize to be won. Plus, free stuff in general is a huge motivator.

For example, you might ask your audience to like and share your social media post in order to be entered into your sweepstakes. This can expand the reach of your holiday sale offering by a significant amount.

Whichever you decide on, choosing a hashtag that’s unique to your campaign is a vital component; It can even make your campaign go viral.

Here are some best practices for choosing a hashtag:

  • Make it easy to read and remember
  • Take advantage of trending words and phrases, if applicable
  • Don’t use more than a few words
  • Don’t copy competitor hashtags too closely

7. Consider giving back

There’s always a desire for goodwill that shows up around the holidays – and after a tumultuous year, the 2020 holiday season is no exception.

According to the Klarna report referenced above, a staggering 81% of consumers agree that brands should give back during the holidays.

To really stand out to potential customers as a top choice this holiday season, consider integrating donations or give-back programs with your sale. You could give a percentage of sales to a charity of your choice, for example.

It’s also worth noting that transparency continues to rise in importance for consumers, so adjust your methods accordingly.

“Sustainability and transparency are front-of-mind for Gen Z and Millennial shoppers who continue to rise into more purchasing power.”

BigCommerce.com

8.  Don’t forget the fun!

The holidays are times of fun and festivity, so don’t be shy when it comes to giving your holiday sale promotions a bit of personality.

Festive graphics and language, games, free gifts, mystery gifts, and content designed purely for customer enjoyment can take your holiday sale up a notch and give customers positive associations with your brand that last for years to come.

From all of us at Easy Digital Downloads, we wish you the very best with your holiday sales this year!

What insights do you have to share from your experience running a holiday sale on your own digital product store? We’d love to hear them, so join the conversation in the comments below!

Illustration by Jessica Johnston

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3 examples of high-impact digital product descriptions https://easydigitaldownloads.com/blog/3-examples-of-high-impact-digital-product-descriptions/ https://easydigitaldownloads.com/blog/3-examples-of-high-impact-digital-product-descriptions/#comments Wed, 21 Oct 2020 14:00:42 +0000 https://easydigitaldownloads.com/?p=1604537 Effectively marketing your digital products is an art form, and writing product descriptions is a crucial component – especially since digital products are not tangible like physical products. In this week’s edition of The EDDit, we showcase a few high-impact examples to illustrate some different strategies you can use with your own digital product descriptions.

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Effectively marketing your digital products is an art form, and writing product descriptions is a crucial component – especially since digital products are not tangible like physical products.

When customers buy your products, they are doing so for the benefits; they are confident that when they click the “buy” button, they are going to get real-world results.

But it’s more than just customer confidence.

Desire drives everything.

So, how do you create a sense of trust, and inspire the feeling of desire? What kind of language and marketing style really sells? What are the components of a “good” product description, and why are they so effective?

In this week’s edition of The EDDit, we showcase a few high-impact examples to illustrate some different strategies you can use with your own digital product descriptions.

1. 91Vocals – Sad Girl: Alt Pop (Audio Sample Pack)

Audience matters

When it comes to writing product descriptions, a lot depends on your audience. You can craft the most technically accurate and pristine copy, but it still might be too dry and clinical to engage your customers so much that they decide to buy.

In short: You want to speak the customer’s language.

In this example, audio sample label 91Vocals speaks to its target audience (modern music producers) by:

  • Utilizing modern and trendy language to engage a younger, or more trend-aware audience
  • Providing descriptors like “dark”, “gritty”, “grungy”, and “moody” to evoke certain feelings and paint a more vivid picture for customers
  • Referencing up-to-date stylistic influences to ride the latest trends and attract producers who are after that specific sound

Because the target audience is music producers (who must be tech-savvy in order to actually use the product), more technical lingo is used on the main product page:

“Expect gentle, emotive vocal hooks, stacked and stereo-widened adlibs, filtered and chopped loops, vocoded phrases and heavily processed one shots. We’ve taken it even further to add keys, grungy synths, bouncing 808s and resampled drum and percussion loops composed to compliment the vocals.”

As well as more specifics on the equipment and methods used to create the product:

“As always, we engaged a high-end analogue chain comprising of an AKG C414 BXLS II microphone, UA 610-B pre-amp and applying UA SSL E channel strip treatment to capture a carefully filtered, equalised and dynamic vocal performance.”

In addition to this overview, technical specifications and a product demo are also included:

In our post Everything you need to know about creating a digital product demo, we go into more detail about making demos and why they’re so important for digital products. Check it out!

Key takeaways

1.) Speak to your audience. This example speaks to a younger, trendier audience, and taps into the customer’s desire to be modern and relevant.
2.) Use evocative, sensory language. The descriptors used evoke certain feelings and help customers imagine a certain aesthetic experience using the product
3.) Be accurate. Clear and concise specifications remove any guesswork as to what’s included.
4.) Go beyond product descriptions where needed. In this case, a thorough and high-quality product demo allows customers to actually experience the digital (intangible) product by using their senses.

2. BassBuzz: Beginner to Badass (Digital Course)

Benefits over features

Just like 91Vocals, BassBuzz speaks to a certain target audience – but in this case, we also see a focus on the benefits (or real-world results) that customers experience when they use the product.

Remember: Real-world results are what customers are after.

This description taps into the desires of prospective customers; They want to be able to play their favorite songs, play with other musicians, and play in bands. These are all desirable outcomes.

Transparency leads to trust

In addition to highlighting the benefits of the product, BassBuzz also creates an immediate sense of transparency by acknowledging that “it takes years to get to pro-level.”

In other words, they don’t promise the world; They promise specific results.

This is notable because consumers have become more and more savvy, educated, and experienced in the world of eCommerce. So, transparency and authenticity have become more important than ever – especially when it comes to digital products, and in particular if you want to build a sustainable brand, and a digital product business for the long-term.

Relating to the audience

Next, BassBuzz shows us an effective way to emotionally engage an audience – by relating to them.

“We’ve been exactly where you are,” they say.

Then, they continue on to illustrate the problem that both they and the customer relate to, which is also the reason they created the product in the first place.

Not only does this engaging narrative and empathy pull the reader in; it also makes them feel seen, heard, and catered to.

Anticipating the customer’s reservations

As a part of the product description, BassBuzz highlights some key benefits in call-out fashion. But, they go beyond simply listing these benefits; They anticipate the customer’s reservations and resolve their concerns (or potential objections).

For example, the call-outs include phrases like:

  • “No confusion, no head scratching,”
  • “Our system won’t bore you to death,” and
  • “You won’t feel overwhelmed.”

Key takeaways

1.) Focus on benefits. Of course, features are relevant when it comes to describing a product, but benefits (or real-world results) take it a step further by tapping into feelings and desires. Benefits help customers visualize what their lives would be like if they had your product.
2.) Be transparent. Your audience is more savvy than you might think, and they are more than likely tired of the same old sales talk. Be honest about what your product can do – and what it can’t.
3.) Relate to your audience. Nobody can inspire you to buy better than someone who has been in your shoes, or at least understands what you’re going through. Look at things from the customer’s point of view, and if your product was created from your own needs, don’t be shy to say it. 
4.) Anticipate the customer’s reservations. Resolving common concerns and potential objections ahead of time reduces friction and removes barriers to conversion.

3. Zapier (Web-Based Service / SaaS)

More and more, digital product sellers are moving away from long descriptions and toward simple and straightforward call-outs, screenshots with simple feature captions, demos, and visual elements.

After all, some products don’t need much explaining, or are better demonstrated visually or through experience (as with a demo).

Cloud-based automation tool Zapier’s main page doesn’t really even contain a product description per se – unless you count its title and tagline:

The bulk of the page includes a visual guide to how it functions – focusing on the real-world benefits (integrate, automate, innovate) – and a highlight of the primary integrations that customers are looking for:

For further description and demonstration, Zapier has a “How It Works” page:

Again, we see a focus on the main benefits that customers will experience using the product, like being able to focus on other work, and enjoying more free time.

And here they tie this time-saving benefit to relatable customer testimonials (social proof):

They also anticipate and resolve customer concerns by saying things like:

  • “A 99% uptime means you can count on us to support business-critical workflows.”
  • “You can be sure your data is safe as it transfers between all of your apps.”
  • “We’re available 7 days a week and generally reply within a day.”
  • “No code required.”

There’s also a Frequently Asked Questions section:

Though not technically part of a product description, it’s easy to see how combining these different elements together can supplement, or even replace traditional product descriptions.

Key takeaways

1.) Use visual guides, demos, or other elements in addition to, or instead of a traditional product description if it works better for your product.
2.) Include social proof. Reviews and testimonials can be more effective for sales than anything! We wrote a post about social proof that you can read over here.
3.) Consider adding a Frequently Asked Questions section to anticipate and resolve customer concerns.

Look to your competitors

When it comes to writing high-impact product descriptions, a lot depends on what and to whom you’re selling. Hopefully the examples in this post have been inspiring, but remember that your competitors can provide some of the most relevant ideas that you can use – or even improve on.

Don’t be shy when it comes to adopting their strategies, but try to make them your own!

In the meantime, you can find out more about selling all of these product types in our posts about selling audio & music, selling digital courses, and selling web-based services / SaaS products.

Do you have experience writing digital product descriptions? What insights do you have to share? We’d love to hear from you. so join the conversation below!

Illustration by Jessica Johnston.

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WP Tasty and the journey from food blogging to selling software https://easydigitaldownloads.com/blog/wp-tasty-and-the-journey-from-food-blogging-to-selling-software/ Wed, 09 Sep 2020 14:00:00 +0000 https://easydigitaldownloads.com/?p=1589346 Often, quality products are born from situations where creative people need to find solutions to their own problems. In this edition of our customer showcase series The EDDge, we feature the team behind WP Tasty and talk about how one experiment with monetizing a food blog led to a fully-fledged software business.

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Often, quality products are born from situations where creative people need to find solutions to their own problems.

After all, if you need it, someone else might, too!

Well, WP Tasty is no different.

In this edition of our customer showcase series The EDDge, we talk about the story behind Minnesota-based power couple Bjork and Lindsay Ostrom’s three businesses: Pinch of Yum, Food Blogger Pro, and WP Tasty.

In particular, we discuss WP Tasty, which has been used by a number of high-profile food blogs, including Fit Foodie Finds, Cookies & Cups, Spaceships & Laser Beams, and Host the Toast, among others.

To learn more, we spoke with the team about how one experiment with monetizing a food blog led to a fully-fledged software business.

It all started with one basic thing.

Mmm…food!

Lindsay Ostrom is a former elementary school teacher turned full-time food blogger that was looking for a way to share her recipes online without inundating her Facebook friends with food photos. She started Pinch of Yum as a side venture while working as an elementary school teacher.

On the Pinch of Yum website, Lindsay says:

“In this space, I am always sharing fresh, flavorful, (mostly) healthy recipes that I love to make and eat in my real, actual, every day life. If I wouldn’t eat it in real life, I won’t put in on the blog. My goal is to inspire you with food that is both approachable AND exciting, whether you’re cooking for yourself, your family, your roommates, or your friends. I want you to be so excited about these recipes that you eagerly await 5pm when you can go home from work and start cooking.”

Lindsay and Bjork Ostrom
Lindsay and Bjork Ostrom

“What started as a casual hobby for nights and weekends while I was working as a fourth grade teacher has now grown into a full-blown business (!!) that reaches millions of people with fun recipes each month,” she says.

Millions…wow! How did that happen?

The experiment

In 2011, Lindsay and her husband Bjork Ostrom decided to try and take Pinch of Yum from a hobby to an income-generating business. With Lindsay’s passion for food and Bjork’s digital business and technology savvy, they began monetizing the blog and publishing monthly income reports to document the process and share their insights with others.

Income Reports (Pinch of Yum)
Income Reports (Pinch of Yum)

Soon enough, their readers were hooked, and they started getting a lot of questions from other food bloggers. With all of the experience and insights they were gaining, the couple decided to create a membership site to help people learn how to start and run a food blog.

With this, Food Blogger Pro was born!

“There’s enough room for everyone in the food blog world, so let’s do this thing together.”

Food Blogger Pro

With many videos, an active community forum, a panel of industry experts, live monthly events, and discounts on tools and services made specifically for food bloggers, Food Blogger Pro became a go-to resource for many people in the food blogging space.

Over time, the team grew, and eventually, they started seeing some areas where food bloggers were being underserved by the software available to them. In fact, the WP Tasty team even had problems with plugins themselves.

So, they decided to do something about it!

WP Tasty

Modest beginnings

In November of 2016 the team released their very first plugin Tasty Recipes, a recipe plugin designed specifically for food bloggers.

WP Tasty
WP Tasty

They started small, with a waitlist that offered a modest 15 people per week the opportunity to purchase. Soon enough, it was clear that there was a substantial audience to support the plugin.

Tasty Recipes
Tasty Recipes

In April of 2017 they went public, and by the next year, their monthly recurring revenue (MRR) had grown by over 700%!

They were on to something.

Expanding the product catalog

With all signs pointing toward success, Bjork, Lindsay, and their team decided to create momentum by developing a second plugin – Tasty Pins – that would enable bloggers to add Pinterest pin descriptions for their images.

The growth continued. By early 2020, WP Tasty had generated close to 1,000 active subscriptions for these two products alone. And recently, they released yet another product: Tasty Links.

But with all of this momentum, it wasn’t just about releasing products to make money; WP Tasty’s primary goal was to make their customers’ lives easier, with rock-solid plugins that solve real problems and top-notch support for those plugins.

This focus on enabling others seems to be magic when it comes to selling digital products, and for good reason! Everyone loves a win-win situation. Plus, when you provide something really helpful to customers, you become more than just a product maker; You become a true authority.

Using Easy Digital Downloads

So, how did the WP Tasty team go about selling their plugins anyway? Well, most importantly, they needed a solution that would be both simple to manage and easy for customers to use.

They had built businesses before where the sales process was fragmented – one service to process payments, one service to create the product, and one service to handle the renewals. This fragmented process was a pain, and the team wanted something more cohesive.

Easy Digital Downloads turned out to be the right solution – especially when it came to selling software in particular.

“EDD not only brought the sales process together; It enabled us to easily license our products for our customers, which is critical for a premium plugin business,” former WP Tasty product manager Raquel Smith says.

Additionally, if you sell software, you probably understand the importance of customer support; From helping customers successfully use the software to providing software updates, software is just one of those digital product types that requires a bit more on the support side.

For the WP Tasty team, integrating well with their chosen support software Intercom was essential.

EDD’s extensive documentation of available classes and methods allowed them to easily create functions to populate the data they needed. Now, Intercom is kept up-to-date with all WP Tasty customer information so that they can provide timely, informative support.

EDD extensions

WP Tasty plugins are licensed for use on one site only and are billed on a yearly basis. Bjorn, Lindsay and the team needed a solution that could keep track of when a license expired, whether or not it was cancelled, and bill the customer based on those (and other) properties.

They achieved this seamlessly with EDD, as well as the Software Licensing and Recurring Payments extensions.

The WP Tasty extension stack also includes:

  • Stripe Payment Gateway
  • Invoices
  • Zapier
  • ShareASale
  • Advanced Reports

Indeed, EDD has a wealth of available extensions that work together to form an all-in-one solution.

To create a diverse and multi-faceted business, it certainly helps to have a flexible system with plenty of options for customization and added functionality! Of course, we’re not biased or anything… 🙂

Company details

In order to fully comprehend the WP Tasty journey, we wanted to know a bit more about the company structure. We learned that WP Tasty was started under Food Blogger Pro, but to keep the product side of things separate from the educational and community side, the team decided to make WP Tasty its very own company.

Now, WP Tasty, Food Blogger Pro, and Pinch of Yum are all technically separate LLCs owned by Bjork and Lindsay – with each company having its own independent goal to make sure that it’s successful in and of itself.

On a day-to-day basis, Lindsay runs Pinch of Yum, while Bjork runs Food Blogger Pro and WP Tasty.

Other notable team members include former product manager and web developer Raquel Smith, and well-respected WordPress plugin developer Daniel Bachhuber (WP-CLI, WordPress REST API).

A remote team

“Team Tasty is a tight-knit remote team on a mission to help content creators optimize their content with minimal effort.”

WP Tasty

Like many digital businesses, the WP tasty team has fully embraced remote working. They not only found that hiring remotely gave them better access to the right people for the job; It also allowed everyone on the team to live in the best environment for them while also working for a company they love.

The WP Tasty remote team

We agree that the flexibility for individuals to live and work according to their own needs and preferences is one of the major benefits of remote working! At EDD, our team is entirely remote, too, and it’s increasingly common among the digital product and WordPress communities.

What can we say? Happier employees mean better quality work, better products, a better user experience, and ultimately, happier customers!

The philosophy behind everything

What does success mean to the team at WP Tasty? In short: Making their customers’ lives easier in a way that allows them to have a profitable business.

Well, they certainly has a history of helping others achieve their goals – and it all stems from their own personal experience.

WP Tasty has a very niche audience, which helps when it comes to capturing their attention. Everyone on the team either currently maintains or has previously maintained their own food blogs, and this personal experience has been integral to serving their customers well.

This approach works well for all types of digital products; The more you understand about the niche you’re in, the better you can create and support products that meet the needs of your customers.

But it’s more than just making cool stuff that people like and find useful. We’ve often talked about the importance of providing stellar customer support. In fact, we wrote a post about it!

Your support team is the public face of your company, and your customers’ support experience can either send them running, or inspire lifelong customers. WP Tasty aims for the latter.

Food for thought

The WP Tasty team says they are constantly looking for ways to support food bloggers by providing awesome functionality as well as a superior support experience.

The rich ecosystem that Bjork, Lindsay, and the rest of the team responsible for WP Tasty, Food Blogger Pro, and Pinch of Yum have created gives food enthusiasts and food bloggers plenty of inspiration and guidance when it comes to turning their passions into actual businesses.

At EDD, we are always excited to hear about (and share) stories like these – and we are glad to help to facilitate their success.

Hopefully this post has given you some food for thought!

Do you have your own EDD success story to share? Email us at support@easydigitaldownloads.com and tell us how Easy Digital Downloads gives you The EDDge!

The post WP Tasty and the journey from food blogging to selling software first appeared on Easy Digital Downloads.

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10 Simple Digital Product Ideas to Easily Create Right Now https://easydigitaldownloads.com/blog/7-simple-digital-product-ideas-almost-anyone-can-create-right-now/ https://easydigitaldownloads.com/blog/7-simple-digital-product-ideas-almost-anyone-can-create-right-now/#comments Wed, 29 Jul 2020 14:00:00 +0000 https://easydigitaldownloads.com/?p=1572892 Here are 10 simple digital product ideas to turn challenges into opportunities as the COVID-19 pandemic stretches on with Delta and Omicron.

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Want to make money online by sharing what you are already good at doing? You can easily convert your skill, passion, or hobby into a digital product. In this article we’ll show you 10 simple digital product ideas to get started on right away!

We’ll also show you how easy it is to (and why you should) sell digital products with WordPress.

Challenges and Opportunities

The business world has moved online more than ever. Remote work is more normal than it was. Zoom meetings are as normal as phone calls. And eCommerce has grown faster than ever before.

There are countless ways to help others with these challenges. You can share your creativity and skills in the form of digital products that you sell online.

☁ Your online product is needed more than ever at a time when people are forced to be online more than ever.

10 Simple Product Ideas

Here is our list. Click to skip down to the one that most interests you or keep on reading and scrolling.

Canva Templates

Canva is an online design app. It empowers anyone with a web browser to create beautiful designs.

Screenshot: Canva website

Canva is growing really fast. It has more than 50 million users. This makes it a huge market for graphic templates.

Need evidence Canva is growing fast and disrupting the graphic design world? Adobe launched a competing product in 2021 called Adobe Creative Cloud Express.

All you need is a free Canva account and some creativity to help others with your design templates. It’s a great way to generate passive income with no overhead expenses.

Check out our full tutorial on selling Canva templates. It’s got everything you need to know about getting started for free!

Affinity Design and Photo Templates (And Others)

When designers think about selling graphic design templates, they tend to focus on Adobe products. This is for a good reason, Adobe Photoshop, Illustrator, AfterEffects, and the other Creative Suite apps are very popular. They are an industry standard.

So you should sell design templates for Photoshop, Illustrator, AfterEffects and other Adobe apps.

But there is another company called Serif that makes three award-winning graphic design apps. Consider not overlooking them. These three apps are growing very popular very fast. 

  • Affinity Designer – A vector design app comparable to Adobe Illustrator. Unlike Illustrator it can also work with pixel-based graphics all in one app.
  • Affinity Photo – A pixel-based graphic and photo editor comparable to Adobe Photoshop. Similar to Affinity Designer, it has a lot of vector capabilities right inside one app.
  • Affinity Publisher – Serif’s newest app that is comparable to Adobe InDesigner. It’s a powerful page layout app for print work like magazines or books.
Screenshot: Affinity Photo
Affinity Photo

Many designers and software critics agree that these three apps are WAY cheaper than Adobe apps, yet, in most ways just as powerful as Adobe.

The more design apps your graphic templates support, the more money you are likely to make.

Great news, you can open, edit, and save many popular Adobe file formats in the Affinity Apps! Click here to learn more about file formats in our article about selling graphics and digital art.

Other Design Apps to Consider

There are three other design apps you could consider making templates for. These three apps are vector graphic apps. They are focused more on building wireframes, mockups and prototypes.

Some call them User Experience (UX) design apps. 

A Tutorial or Online Courses

You can help others and make money by teaching. Tutorials and online courses make great digital products. In fact, during the pandemic, they have become one of the most profitable digital products.

Photo: A man taking an online course

You may be thinking that you are not a teacher or professor. But that’s not really true. 

The internet is all about niche or specialized learning. And you have some sort of specialized knowledge. You know something valuable that you can teach step-by-step better than someone else.

What are you passionate about? What skills do you have? Have you learned something valuable that someone could use at work, or play, or in their hobby? Sure there is!

Creating a tutorial could be as simple as creating a detailed blog post. Or you might want to record a video tutorial with yourself and a slide deck. 

Once you create several tutorials or online courses you can consider turning your site into a membership site and selling access to content with a subscription.

eBooks

eBooks make great digital products. eBooks are easy to read on multiple devices and oh so portable. 

Photo: An eBook, a simple digital product idea

Entrepreneurs and beginners on an endless range of topics are always looking to learn new things. You can meet this need.

Just check out our post about selling them here.

If you have passion for a certain subject, you can create an eBook with very little; All you really need is access to a computer with a word processor.

eBook Ideas and Topics

  • Fiction
  • Nonfiction
    • Do it yourself (DIY) books
    • Recipe books
    • Cookbooks 
    • Reference books
    • Travel guides
    • Blogger guides
    • Social media guides
    • Video game guides (or cheats)
    • Biographies
    • Commentary
    • Creative nonfiction
    • Critique
    • Essays
    • History
    • Journalism
    • Law
    • Manuals
    • Manuscripts
    • Memoirs
    • Philosophy
    • Poetry
    • Religion
    • Reports
    • Self-help
    • Scientific writing
    • Songbooks
    • Textbooks

Often, eBooks are sold in EPUB or PDF format, but you can either export your book in PDF format using your word processor (you can even do this with Google Docs), or you can use various online conversion services to convert it to EPUB or PDF.

If you decide to sell your eBook on a popular marketplace like Amazon, you will have specific file type requirements. If you self-distribute, PDF is a safe bet, although you might consider offering multiple formats.

eBooks might seem a bit boring if you think about the different, more eye-catching types of media out there (such as video), but the reality is that they continue to sell year after year!

If you’re unsure as to whether you can create an eBook of your own, try sitting down and brainstorming topics. Then, do some research to see what kind of competition you have and the pricing they’re using.

You can also create a short eBook (or PDF guide) as a lead magnet if you’re trying to create your own store based on a different digital product type!

Stock Photography

If you have a DSLR camera – or even just a smartphone with a high-quality camera – you can create and sell stock photos.

Stock photos aren’t always fancy, either. People buy them for all kinds of different purposes; you never know what might sell!

For example, Shutterstock has put together this curated collection called “Empty Spaces”, which showcases several photos that were taken on public transportation, at an empty park, and in a deserted parking garage:

Simple digital product ideas: stock photos
Empty Spaces (Shutterstock)

The moral of the story? If you have an eye for photography, you can capture something that seems ordinary like an empty bus and sell it as a stock photo. What makes a high-quality photo is in the eye of the beholder. Bring your unique perspective.

We actually wrote a whole post about selling photographs, so check it out for more information on things like pricing, ongoing revenue, distribution, and licensing.

A Document or Document Template

Know your way around a word processor? Spreadsheets? Then you have everything you need to create a document or document template for sale.

Even people who don’t have internet access or computers at home can use library computers to create using Google Docs or Google Sheets – and it’s 100% free!

It goes without saying that documents are some of the cheapest and easiest types of digital products to make. In fact, people selling them account for nearly 11% of our audience at EDD.

Are you good at formatting resumés? Sell a resumé/CV template. Are you a musician who is good at notation and charting? Sell sheet music.

Photo: A resume, a simple digital product idea

Do other people regularly ask your advice about a certain topic? Write a report or how-to guide. Do you carefully track things like your budget, expenses, or fitness progress? Make a spreadsheet template.

Document Ideas and Types

There are tons of document types you can sell. In our post The definitive list of digital products you can sell, we outline some ideas, including:

  • EPUB documents
    • Case studies
    • Informational pieces
  • Live documents
    • Google Docs
    • Google Sheets
  • PDFs
    • Blueprints
    • How-to guides
    • Manuals
    • Manuscripts
    • Printable documents
      • Activities
      • Guides
      • Planners
      • Lists
      • Signage
      • Stationery
    • Recipes and nutrition guides
    • Reports
    • Sheet music
    • Quick-start or “101” guides
    • White papers
    • Workbooks
  • Presentations
    • PowerPoint
    • Keynote
  • Spreadsheets
    • Budgeting worksheets
    • Contact lists
    • Data sets
    • Formula worksheets
  • Templates
    • Business and legal documents
      • Contracts
      • Company policies
      • License agreements
      • Privacy policies
      • Terms and conditions
    • Content / web copy
    • Journaling
    • Professional templates
    • Resumes / CV templates 

For more information on selling documents, check out our post about it over here!

A Productized Services

If you already do freelance work or you have specialized skills that you can use to make side income, productized services are a good way to go.

Productized services are services that are sold as products. For example, the difference between a copywriting service and a productized copywriting service is that the productized version is sold as a “product”, or “package”; it’s something that the customer can select to buy on your website just like a normal digital product – as opposed to offering services “for hire”.

Often, productized services are really just freelance services that are sold as packages and fulfilled by the service provider. However, the business model streamlines the experience and makes it easy for customers to submit orders and receive a digital product without the back-and-forth of negotiation.

In short, you get to run a digital product store instead of hustling for clients. It’s worth noting, however, that some of the most successful productized services are born from building a customer base with freelance client work first.

If you already offer services, you can easily transition to the productized services model!

Productized Service Example

A great example of a productized service is Cover Art Factory, a website where customers can buy pre-designed or custom-designed cover art for their music projects:

Simple digital product ideas: services or productized services
Screenshot: Cover Art Factory sample album artwork

Graphic designers have been offering this service for years, but Cover Art Factory turned it into a productized service business, and a digital product store. Customers still have the option of choosing custom-made design, but everything is “productized” – that is, sold as a product.

As mentioned with documents, sites like Fiverr and Upwork are great places to try out and fine-tune your services before launching your own website. But, if you’re ready to create your own digital product store, we have a wealth of information to help you out, including posts about common mistakes to avoidpricingaccepting credit card paymentsthe anatomy of a digital product website, and much more.

We also wrote a post about selling services, and much of the information included can be applied to productized services, too.

An Audio Sample Pack

Behind a lot of the music we all listen to on a regular basis is an often overlooked industry: Soundware. Audio sample packs and synthesizer presets are types of soundware that are great examples of niche digital products with a hungry audience that is always on the lookout for new sounds and inspiration.

But – whether you have musical expertise or not – you, too, can create audio sample packs! Here’s why:

Audio samples don’t need to be musically impressive to sell. A lot of producers are looking for unique sounds, or common everyday sounds that can be manipulated or inserted into their productions in unique ways.

Sound effects and long recordings of ambient environments can be created with zero musical experience. Ever recorded audio on your smartphone? The quality is surprisingly good. iPhone voice memo recordings are – quite frankly – good enough for these purposes.

You can also buy a portable field recorder for under $100, if you want to take it up a level!

If you do have musical know-how, consider creating and selling things like instrumental samples, vocal samples, more complex samples that combine multiple sounds, and music loops.

Audio Equipment Tips

In terms of equipment, you can set yourself up with a condenser microphone and USB converter for under $100 combined. Of course, an industry-standard audio interface (another $100+) is ideal instead of a converter if you can afford it, but the point is that you can really get away with very little if you want to get up and running on a low budget.

In fact, I used an M-Audio Nova condenser microphone (less than $100) and an Icicle XLR to USB converter / mic preamp (less than $50) to create an audio sample pack that generated thousands of dollars and continues to sell every month. Was the quality absolutely perfect? No. Did customers love it? Yep!

Plus, free software like Cakewalk, GarageBand, or Audacity is really all that you need to record and export audio samples.

The market for audio samples is huge. Think of all the places where they can be used: podcasts, audiobooks, radio shows and commercials, as well as in videos for streaming or YouTube.

4k Drone Footage

Just like stock photos, stock videos are big sellers in the digital product marketplace. However, drone footage in particular has a competitive edge, quite simply because not everyone has a drone.

Plus, it’s an in-demand type of footage for all kinds of video production projects, large and small. In fact, many big companies actually purchase drone footage from independent creators, or license it from stock marketplaces like Getty Images, Shutterstock, or Adobe.

If you already have a drone license and an aerial camera drone, you’ve got everything you need to create and sell drone footage. If you don’t, you can always rent a drone for this purpose!

Here are a few popular types of drone footage you can capture:

  • Nature footage such as coastlines, forests, and mountains
  • Urban city landscapes, including infrastructure, architecture, and industrial footage
  • Travel locations
  • Sports events

If you already have a drone for fun, you could be making side income doing the same thing you’re already doing! Cool, huh?

A Crowd-Sourced Spreadsheet

Nomad List has grown into a successful membership site, but it all started with one simple crowd-sourced document.

Founder Pieter Levels wanted to collect data that would help inform digital nomads about the best places to live and work remotely, so he called on his Twitter followers to contribute to a Google Sheets spreadsheet that he created:

“I was slightly stunned by the response. Apart from filling in all the data, people started adding columns for different indicators, like level of safety, coffee shop density and LGBTQ-friendliness,” Levels says in this post.

It depends on demand and marketing for a crowd-sourced spreadsheet to grow into a large membership site. But it’s very achievable to create one and sell it on an online store.

How To Get Started

In the past making your own digital product store was hard. WordPress makes it easy.

The best way to sell digital products with WordPress is Easy Digital Downloads.

EDD Logo Graphic

👇 Grab Easy Digital Downloads (EDD) and get started for free. You don’t have to know how to write code.

Using WordPress and want to get Easy Digital Downloads for free?

Enter the URL to your WordPress website to install.

 

You’ll be in good company. More than 50,000 creators use EDD to sell their digital creations. Build a small business with passive income today!

Don’t have a WordPress site yet? No problem, click here for a great article and a special deal on getting started.

Weigh the Pros and Cons

There are lots of eCommerce platforms that allow you to sell online. Each has pros and cons. 

Marketplaces like Etsy or Amazon Handmade can be easy to set up. But be sure to look at the fees and cuts they take out of your sales. The more you make the more they keep.

Many of these marketplaces, as well as solutions like Shopify or WooCommerce are not designed for physical products. They were not designed to sell digital products we are discussing here.

With many solutions you’ll waste time and expense setting up inventory and shipping functionality you don’t need.

Will they find you?

Just because your are on a marketplace, doesn’t mean customers will find or choose your product. There are tons of competitors on the site with you. Many find that, despite being on a marketplace that gets lots of site traffic, they still need to do their own digital marketing.

If you have to do your own marketing strategies like sharing on social media, growing an email list, and writing content, would’t you rather it all lead your own website where you you can maximize profits?

We recommend selling on your own website with the Easy Digital Downloads plugin. Unlike other e-commerce platforms it’s purpose-built to sell digital products online.

On your own website you can control everything: brand, voice, style, and overhead expenses. It’s hard to build your own online business on someone else’s platform.

Conclusion

Stay strong and stay healthy out there. This global pandemic is tough.

We hope this list of simple digital product ideas gives you some ideas for how to take advantage of the unexpected opportunities that might come your way.

What are you waiting for? Grab an EDD Pass to add features like subscriptions or email marketing to your WordPress site. You can get started now with 50%-off introductory pricing.

Be sure to follow us on Facebook and Twitter for more WordPress information.

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5 tips from the digital product experts https://easydigitaldownloads.com/blog/5-tips-from-the-digital-product-experts/ https://easydigitaldownloads.com/blog/5-tips-from-the-digital-product-experts/#comments Wed, 17 Jun 2020 14:00:00 +0000 https://easydigitaldownloads.com/?p=1557528 Selling digital products can involve a lot of experimentation and guesswork, but fortunately, there's useful wisdom to be gained from those who have been doing it for a while! In this week's edition of The EDDit, we've put together a brief list of tips from the digital product experts to give you some guidance, inspiration, and ideas that you can apply to your own digital product business.

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Selling digital products can involve a lot of experimentation and guesswork, but fortunately, there’s useful wisdom to be gained from those who have been doing it for a while!

In this week’s edition of The EDDit, we’ve put together a brief list of tips from the digital product experts to give you some guidance, inspiration, and ideas that you can apply to your own digital product business.

1. Be authentic

“It doesn’t matter if you’re an artist, creative, product maker or a startup: the concept of “image” is dead. It’s the age of honesty.

Pieter Levels, NomadList

When it comes to creating customer confidence for digital products, authenticity and transparency are major factors.

When customers trust you, they’re more likely to support you.

Programmer, digital nomad, and serial startup founder Pieter Levels agrees. If you’re not familiar with Pieter, he’s best known for creating innovative SaaS products like Nomad List, Remoteok.io, and Hoodmaps – the first of which he started by crowdsourcing data with simple Google sheets!

He says:

“These days, people just want to see the true core of what you’re about. You don’t need to act in a way or present yourself as different than you truly are. Be yourself. Reality works.”

With all of the scams and marketing trickery out there these days, it’s refreshing when a company is actually authentic. Plus, when you are open and honest with customers, you create something more than just business-to-consumer transactions; You nurture relationships and build a community.

“People want to ride along with you on your journey,” Pieter says.

And he’s right! Just think about the growing popularity of live video streaming, stories, and other behind-the-scenes media.

Now, more than ever, people are looking for a dose of reality.

Pieter Levels streaming live on Twitch while working on a new product

Don’t be afraid to show your customers your processes, imperfections, trials, and errors. Whether it’s live-streaming product creation, sharing stories about your journey, or just talking directly to your customers about who you are, where you come from, and what your mission is, take a deep breath and let that perfectionism go.

2. Solve your own problems

“Focus on identifying problems you have and solve those. Real problems affect real people, and solving your own problems can be instrumental to building successful products.”

Pippin Williamson (Managing Director, Sandhills Development)

The best way to create products that offer real solutions and benefits to your customers is to understand the need in the first place – and that means solving your own problems.

Our very own managing director Pippin Williamson agrees! Solving your own problems gives you insider experience; It puts you close to the core issue that both you and your prospective customers are facing.

In short, you’re not guessing from the outside.

But, it’s not just about creating good products; It’s also about creating products that are satisfying to sell, update, and support. The truth is, products created to satisfy your own needs give you a different degree of motivation.

Pippin says:

“Scratching my own itch is also the reason Easy Digital Downloads exists. I wanted a good way to sell my plugins but wasn’t happy with the current state of e-commerce plugins for digital goods.

Both Restrict Content Pro and Easy Digital Downloads came from a personal need, as did many of my other plugins, and guess what? I really enjoy actively developing and supporting the plugins. This is not a coincidence.”

If you want to build a digital product business for the long-term, it’s important to consider things as simple as how you want to spend your days. Plus, the more you are actually interested in what you’re creating, the more invested you will be in the outcome.

“When I first started writing plugins I would write a plugin for anything, regardless of whether I had an interest or need in what the plugin did. I just liked writing plugins; plugins for everything. Overtime, I’ve learned that building plugins for anything and everything can be very damaging to one’s motivation. The more plugins I write for things I have no interest in, the less interest I have in supporting or updating those plugins,” Pippin says.

Remember: While there are many benefits to selling digital products (less upfront costs, for example) they still require time and energy, so it’s important to make a distinction between what you can create and what you should create.

3. Build an audience first

“Solve for distribution first by building an audience.”

Jack Butcher (Founder, Visualize Value)

Unfortunately, some people with great digital product ideas can get dissuaded from ever starting simply due to reservations about their audience.

Who would actually buy this?

I don’t have an audience. How am I going to sell anything?

It’s natural to be concerned. After all, you don’t want to put your heart and soul into a product, only to hear crickets!

We’ve talked about the importance of validating a minimum viable product (MVP), but it can present a “chicken or egg” conundrum: What should you do first? Make products to validate, or build an audience that will validate your products?

Doing market research is a big part of successfully selling digital products, but even if you’re sure that there is an audience out there for you, reeling them in and getting them to buy is another matter entirely.

Visualize Value founder and advertising expert Jack Butcher says:

“Audience building is a career insurance policy.”

And his point is an important one. Building an audience ensures that you have somewhere to market your products – more importantly, a pre-qualified audience that is more likely to actually buy your products.

Sure, if the conditions are right, it’s possible to release a product that is a freak overnight success, but building an audience before launching your product gives you more security.

If you’re not sure where to start, consider content marketing – or creating quality free content such as blog posts, video tutorials, podcasts, or other resources that are aimed at providing real value to the very people who would be interested in buying your products.

Building a mailing list by giving away free content or products in exchange for email signups is also a tried and true way to go. It can be something as simple as a quick PDF guide or checklist, or a smaller version of one of your products.

Give your audience a taste of what they have to look forward to!

4. Don’t cut corners

“Provide usefulness and remember that every detail counts – artwork, presentation, product description. I treat digital downloads exactly as though they are high-end physical goods”

Sharooz Raoofi (Founder, Sample Magic)

Just because digital goods can be simpler to create and distribute doesn’t mean that they don’t deserve the same care and attention to detail that you’d give physical goods. In addition to authenticity and transparency, good presentation makes a huge difference when it comes to giving customers the confidence they need to purchase digital products – or, intangible goods – from you.

It might be easy to whip up a digital product over the weekend and just throw it online without much effort, but this doesn’t create a quality brand image. The good news? It doesn’t cost a lot to market your products in a professional way.

Sharooz Raoofi is the founder of the highly popular soundware company Sample Magic, and has been in the digital product business for over 10 years. One of the notable things about Sample Magic products (in addition to being unique and high-quality) is that each product is given creative artwork and presented with succinct, well-written product descriptions and high-quality product demos.

Unique product artwork (Sample Magic)
Sample Magic product description (Splice)

Sharooz’s quote also touches on another crucial element of digital product success:

Usefulness.

Creativity is certainly a blessing, but sometimes product creators can get abstract to the point where a product isn’t really very palatable to a wide enough audience to justify the investment. This is highly variable, depending on various factors like the type of product, the market demand and competition, etc., but suffice it to say that if there’s not some degree of focus on real-world usefulness for the customer (and not just a few extremely niche customers), products can simply fail to gain traction.

5. Be resilient

“If your launch doesn’t go well, figure it out and launch again. No one will notice.”

Jason Coleman (CEO, Paid Memberships Pro)

It can be disheartening when a product launch doesn’t go as planned, but the reality is that what you perceive as a total failure might simply be part of the trial and error process.

Jason Coleman is the founder and CEO of popular membership platform Paid Memberships Pro, and his quote highlights something that’s all-too-often forgotten:

You are your own worst critic.

There are a lot of variables involved in the launch of a digital product – audience building, validating your product idea, settling on pricing, deciding where and how to market your product, and more. So, if your launch doesn’t go well, there are multiple things to consider – it’s not necessarily time to throw in the towel!

What can you fix?

Don’t be afraid to keep going, even if things don’t work out perfectly the first time around. Persistence is key.

Remember: The digital product business landscape is vast – sometimes you have to just try different things and see what sticks!

Hopefully this post has given you some inspiration when it comes to selling your own digital products! Is there something you’d like to add? Drop a comment below and let us know!

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5 quick and easy ways to freshen up your digital product brand https://easydigitaldownloads.com/blog/5-quick-and-easy-ways-to-freshen-up-your-digital-product-brand/ https://easydigitaldownloads.com/blog/5-quick-and-easy-ways-to-freshen-up-your-digital-product-brand/#comments Wed, 27 May 2020 14:00:00 +0000 https://easydigitaldownloads.com/?p=1548491 If you want your digital product brand to stay relevant and at the top of the customer’s mind, it’s good to shake things up sometimes! In this week’s edition of The EDDit, we look at 5 quick and easy ways to freshen up your digital product brand.

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If you want your digital product brand to stay relevant and at the top of the customer’s mind, it’s good to shake things up sometimes!

This is not to say that your brand shouldn’t be consistent, or that you should be constantly changing things on a whim – that could actually be disorienting for the customer and perhaps even cause them to lose interest.

What I’m talking about is freshening up your digital product brand periodically in order to prevent stagnancy and keep your customers engaged and interested.

Maybe you’re experiencing a lull in sales, or new competitors have shown up on the scene. Perhaps your store has been around for a while and it’s just time for a change.

Regardless, the changes you implement don’t need to be huge; After all, we’re not talking about doing a complete re-brand! However, a few simple tweaks or new additions could take things from yesterday’s news to today’s vogue nearly overnight.

At the very least, they can breathe a bit of new life into your brand!

But, what elements should you focus on?

In this week’s edition of The EDDit, we look at 5 quick and easy ways to freshen up your digital product brand!

1. Refresh your imagery

If you’re like most digital product store owners, your brand probably exists exclusively (or mostly) online. That means that the visual element is extremely impactful when it comes to building and maintaining a customer base.

It follows, then, that the imagery you use is an important piece of your brand puzzle – and it should be one of the first things you consider when freshening up your digital product brand.

Product artwork

Consider changing your product artwork to reflect modern design trends. For example, you could keep the same colors, but create a more clean and minimal design with new typography. Or, you might decide to refresh existing product artwork with updated product photos, stock photos, or new-and-improved graphic designs.

In this example, product creator photos were added, and the design was updated for a sleeker, more modern look:

Product artwork before (Freshly Squeezed Samples)
Product artwork after (Freshly Squeezed Samples)

Social media images

Your social media accounts are some of the best places to generate new buzz and momentum around your digital product business. So, updating your look on these platforms can make a big difference when it comes to revitalizing your brand.

On platforms like Facebook, for example, even just the simple act of updating your profile image or featured image puts you into the news feed – in front of your audience. At the very least, it gives you something new to post about, and shows customers that you’re actually relevant and paying attention.

Updating your social media images is also an opportunity to showcase new products. For example, LogoMood updated their Facebook cover image from this:

Facebook cover image before (LogoMood)

to this:

Facebook cover image after (LogoMood)

Both images showcase LogoMood logo designs, but the updated image is professional quality with a cleaner, more modern look.

Remember that it’s important to have a uniform look across all platforms if you want to maintain consistency with your brand image, so if you update one social account, you’ll probably want to update all of them.

If you make your own graphics, sites like SocialSizes.io and BrandPacks have free templates for Adobe Photoshop (and similar software) that you can download with all of the current image dimensions for different platforms.

Graphic templates for social media platforms (SocialSizes.io)

This makes it easy to batch create and export all of the graphics you need for your different accounts.

Website visuals

Perhaps a more obvious change you can make to your brand is updating your website visuals. This can include – as mentioned above – product artwork, but it can also include things like:

  • Product creator headshots or logos
  • Testimonial headshots
  • Screenshots of your product features
  • Screenshots or videos of real-world uses of your products
  • Other videos you may have or want to add, such as introduction videos, sales videos, etc.

If you already create regular video content, you could update the design of your YouTube thumbnail images, or create a new motion graphic intro, for example. Or, you might consider making animated GIF images from existing video content to use as backgrounds or featured images on different web pages.

2. Tweak your brand tone

With so much noise and saturation in the marketplace today, it can be hard to keep the attention of your audience. This is where brand tone comes in.

The language and writing style you use on your websites, social media accounts, and other communication channels is often overlooked, but it’s a powerful element that affects the customer’s perception of, and desire to engage with your brand.

In fact, there may be simple changes you can make to your brand tone right now that will help you better connect with your audience, and make your brand more memorable, more attractive, and more trustworthy to customers.

If you haven’t already, consider applying these brand tone tips:

  • Know your audience.

    Before you can update your brand tone to fit your audience, you need to know who they are. If your audience is young and trendy, they might respond better to casual language and pop culture lingo, for example. If they are older professionals, you may have better results with traditional language and a more professional writing style.
  • Decide what your brand tone actually is.

    Do you want to be seen as serious, professional, friendly, or funny? How would you describe your competitors’ brand tones, and how does your audience respond to them? How can you distinguish yourself while honoring your niche industry standards?

    You might decide that tweaking your brand tone to be more friendly and casual has a positive impact on your business. Alternatively, it could be that your product is something that warrants a more serious or clinical tone.

    It all depends on what you sell and what you want to achieve!
  • Keep it cohesive.

    If more than one person writes copy or content on behalf of your brand, it’s important to decide on a standard tone that will be used by everyone. This avoids confusing customers and helps your audience more easily recognize and remember your brand.

Your brand tone also applies to any slogans, sayings, and catchphrases you use. If you don’t currently have a strong catchphrase, for example, creating one is a great way to freshen up your brand.

3. Spruce up your site design

Choosing a new theme, a more modern theme, or a theme with features that better suit your product type is a tried-and-true way to give your brand a fresh new look.

You might also decide to keep your existing site design, but tweak the colors. Just remember that you want to be reasonably calculated when it comes to altering design elements.

Changing your site design might seem like a bigger task, but it doesn’t have to be anything drastic. A new product category widget, a fresh home page layout, or cleaning up and consolidating your site navigation can make all the difference to your customers.

4. Modernize your typography

Being that the digital product sphere is so visual, typography is another mentionable element that has a big impact on the overall look and feel of your brand. Everything from your website copy to your product artwork, social media graphics, and logo can be affected by typography, so it’s worth thinking about.

Something as simple as choosing one or two new fonts can be enough to freshen up the whole experience for your customers. In general, the trends seem to be toward more clean, minimal, and contemporary aesthetics, but it all depends on your brand image and what you like!

5. Try out a new type of content

Lastly, diversifying your content can expand your brand reach – and bring you to entirely new territories.

Trying new types of content gives you the opportunity to take advantage of different platforms. For example, if you decide to add video to the mix, you have the ability to reach YouTube visitors that might not otherwise encounter your brand.

These new viewers can be converted into customers, which means more sales for you.

But, it’s more than just the money; Expanding your reach and diversifying your content adds exciting new facets to your brand.

Once you were just a store with a blog; Now, you’re a store with a blog and a video tutorial series (in this example). You’ve just become at least a little bit more interesting!

Plus, your existing audience will be thrilled to have new ways to consume your content. Even if you just duplicate existing content in new formats – such as recording an audio version of a blog post – you’re giving your audience more options for engaging with you, and you’re reaching a larger number of people across communities and platforms.

Here are just a few different types of content to consider incorporating:

  • Apps, web apps, and software
  • Blog posts
  • Documents
  • Downloadable creative assets
  • Event livestreams
  • How-to guides
  • Informational videos
  • Live Q&A videos
  • Podcasts
  • Tutorials (written, audio, or video)
  • Vlogs
  • Webinars
  • Workbooks and product companion guides

A/B Testing

“If you’re not A/B testing your site, you’re leaving money on the table.”

CrazyEgg

Before you can make meaningful changes, it’s good to have a handle on what your audience responds to. But, if you’re like most digital product store owners, there is often a lot of experimentation involved.

A/B testing (or split testing) is a great way to measure the performance of the changes you’re making to see if they are producing better conversions. It involves testing multiple versions of a web page by showing them to users at random and collecting data on how well they perform.

There are a variety of tools available for A/B testing, such as Visual Website Optimizer.

“A/B testing is a fantastic method for figuring out the best online promotional and marketing strategies for your business. It can be used to test everything from website copy to sales emails to search ads.”

Neil Patel

A/B testing helps guide your choices, but you might still make certain decisions based on your aesthetic taste or brand vision – there’s nothing wrong with that!

Remember: Your brand is your creation, and you get to decide which direction to go with it. 

Hopefully this post has given you some food for thought! Is there any advice you’d like to share? What have you done to freshen up your own digital product brand? We want to know, so leave a comment below!

Illustration by Jessica Johnston

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The EDDge: How Mikko Sumulong turned her passion for handmade fonts into a digital store https://easydigitaldownloads.com/blog/the-eddge-how-mikko-sumulong-turned-her-passion-for-handmade-fonts-into-a-digital-store/ https://easydigitaldownloads.com/blog/the-eddge-how-mikko-sumulong-turned-her-passion-for-handmade-fonts-into-a-digital-store/#comments Wed, 06 May 2020 14:00:00 +0000 https://easydigitaldownloads.com/?p=1538075 In this week's edition of our customer showcase series The EDDge, we feature Mikko Sumalong of MixFonts and talk about how she created a thriving eCommerce business using EDD to sell her own homemade fonts.

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“I had no idea there was a market for something I simply enjoyed making,” says Mikko Sumulong of MixFonts.

From the vibrant city of Manila, Philippines, Mikko is a one-woman show, making and selling her own handwritten fonts and other digital tools to “help designers create beautiful things.”

Mikko Sumalong headshot
Mikko Sumulong of MixFonts

All of Mikko’s fonts start with handwritten glyphs, which are then digitized – all while keeping a rough, handwritten feel.

“I define my typeface style as reusable lettering. By that I mean one can emulate hand lettering without having to rewrite anything. It’s the perfect cross between handmade and technology.”

Mikko’s handmade fonts (MixFonts)

Mikko’s digital store and font foundry MixFonts has become an EDD success story, but her creative journey began when she was just in primary school.

The story

Initially sparked by a teacher’s criticism of the handwriting in her 3rd grade notebook, Mikko became focused on perfecting her penmanship – and by high school, she had a new game-changing tool available: Her family’s PC.

This allowed Mikko to entertain a new fascination with digital fonts and hand lettering.

“I started collecting fonts, even creating sampler sheets on Word so I can see all the different ways I could hand letter the alphabet. I documented how each of my drama-riddled teenage days went in planners and letters I’d write to classmates. I’d try and make it pretty by writing my own version of fonts like Funstuff and Ransom.”

With years of practice under her belt, by the time Mikko was in college, she was well-known for her handwriting and lettering. Little did she know that this talent (and discipline) would eventually lead to the creation of an entire eCommerce business based entirely on her own designs.

Turning a hobby into a business

Mikko says, “In the early days of making fonts, I didn’t really realize that I could make the source of income that it is for me today.”

Mikko Sumalong hand lettering
Mikko hand lettering

One day, she decided to submit one of her fonts to a font sharing website. To her delight, it was accepted.

“I was amazed at the number of times it was downloaded per day. So there I was, submitting more and more,” she says.

Then, the donations and commercial license inquiries started coming in.

Intrigued by the interest people seemed to be showing in her work, Mikko decided to submit her fonts to a popular digital marketplace – but she was rejected. Upset and frustrated, she decided to buy a domain and started looking for a platform that would enable her to easily sell digital products on her own.

Selling digital products with EDD

“I love how simple Easy Digital Downloads is – for both sellers and buyers.”

Mikko Sumulong (MixFonts)

When Mikko first created the MixFonts site, she was using a different eCommerce platform, but ultimately found that it was not so well-suited for digital products. Once she came across Easy Digital Downloads, it was a different story!

“EDD simplified the whole process,” she says. “Not even a week after I launched my new site using EDD, I received an email from the same digital marketplace that rejected me, asking if I’d ever considered selling my products on their site.”

Well, that’s ironic.

“They probably thought I didn’t have a ‘legit’ shop that showed my readiness to sell. With the new EDD site, I guess I did away with any questions they had. I have EDD to thank!”

MixFonts home page
MixFonts home page

The other good news? While Mikko’s pre-EDD site was barely generating $100 per month, sales from the new site were on the up-and-up – and have continued to grow to this day.

“On a good month, I earn $3,000. That’s definitely not bad, given that this is just one of my many different channels of income.”

Mikko making fonts on her iPad
Mikko making fonts on her iPad

And Mikko’s favorite EDD feature?

“Quick checkout. Only pertinent data is collected from buyers, so they don’t feel like you are asking for too much personal information,” she says.

Mikko’s EDD extension stack

“I feel like EDD plugins are made specifically for me and my products.”

Mikko Sumulong (MixFonts)

At EDD, we see a lot of different use cases, with vastly differing needs and required functionalities across different niches and product types. So, we asked Mikko which extensions she uses to achieve success with her EDD store.

Her response:

“EDD Manual Purchases. I’ve had clients unable to make payments through PayPal. This enables me to easily track purchases made offline, all while keeping my sales records consolidated, and allowing customers the same ability to access files online.

EDD Dropbox File Store. Having a business Dropbox account, I wanted to house all my files in one space. This made it easy to manage, move, and update all of my items for sale.

EDD Commissions. Recently, I started collaborating with other artists. This extension has saved me the trouble of tracking, calculating, and paying out commissions.

EDD Product Updates. This extension makes it easy for me to notify clients when a product has been updated. I can easily target the right customers, and not miss out on anyone when sending out emails.

EDD Variable Pricing Hawk. Because my products often come with two different licensing options, the ability to have customers select between Personal Use and Commercial Use confirms the license option they are purchasing. Gone are the days of “accidentally” purchasing the wrong license type.”

Different elements of success

With adventure and creativity in her veins, running a digital store makes it possible for Mikko to get paid for her passions and have the personal freedom to travel at the same time.

“I love to travel. I love trying new things. I’m always chasing new thrills,” she says.

Mikko having fun
Mikko having fun

In addition to designing fonts, Mikko builds websites, holds craft events, writes books, teaches ESL, and does HR consultant work. They say variety is the spice of life!

Naturally, we were curious how a woman of so many talents defines success.

“To me, success is when I see that my fonts are used on billboards, book covers, and advertising campaigns. The idea that my handwriting was selected among the hundreds of thousands of options available, is what I consider a great achievement,” Mikko says.

We can’t argue with that! Seeing real-world uses of your digital products is always exciting, and it’s one of the reasons the EDD team is passionate about enabling individual product creators to run their own stores – and get their work seen (and used).

But, like many creative people who sell their own work, Mikko struggled with accepting her own transformation from hobbyist to professional.

She says:

“In spite of a font of mine going viral and crashing my site, I couldn’t bear to call myself a type designer. I was a fraud who just lucked out. For the first time in a while, I was questioning if I really knew what the heck I was doing. I was trying to deal with what I later discovered was Impostor Syndrome.”

Sound relatable? It’s actually very common. But, regardless of how much good fortune one has experienced, it’s still a laudable feat to bring in money with your own creative skills! And the very fact that these skills earn money at all qualify them as professional.

But what could be more satisfying than income from your work? Passive income.

“Success is also how I’ve managed to create a business that allows me to make money while I sleep. It’s allowed me to create a product once, and have it reach an infinite number of customers.”

And this is the beauty of digital products. There are so many examples of people who have bettered their lives and careers selling digital products using EDD, but Mikko is perhaps one of the most relatable for people who have a DIY focus or produce creative products with a more handmade feel.

The success of MixFonts shows us what a bit of passion and creativity can do with the right tools.

“I alway tell friends that everyone has something they can sell. It’s just a matter of figuring out what those could be, how to best package them, and where to sell them,” Mikko says.

That’s definitely a mindset we can get behind!

If you’re interested in setting up your own digital product store, check out our blog posts on everything from the costs and common obstacles to how to create a business plan and protect your digital products.

Do you have your own EDD success story to share? Email us at support@easydigitaldownloads.com and tell us how Easy Digital Downloads gives you The EDDge!

Illustration by Jessica Johnston

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Providing a personalized experience on your digital store https://easydigitaldownloads.com/blog/providing-a-personalized-experience-on-your-digital-store/ https://easydigitaldownloads.com/blog/providing-a-personalized-experience-on-your-digital-store/#comments Wed, 15 Apr 2020 14:00:00 +0000 https://easydigitaldownloads.com/?p=1527782 Personalization can take the customer's shopping experience from standard to standout! In this week’s edition of The EDDit, we discuss some of the different ways you can provide a personalized experience on your digital store, so you can cultivate a satisfied and loyal customer base that is excited to keep coming back for more.

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With the continued growth of eCommerce comes more competition and market saturation, which means it’s increasingly important to distinguish your digital store from the rest – and personalization is one of the best ways to do that!

As shoppers get more technologically savvy and more accustomed to making online purchases, the best stores up their game to focus more on the user experience. But while site performance, site security, and mobile optimization (for example) are all important components of the user experience, personalization is that magic sauce that can make shopping on your site uniquely memorable and enjoyable for customers.

Personalization is often used to create a luxury, VIP, or otherwise exclusive environment that makes customers feel valued and special. In short, it shows them that you actually care.

Think about some of the best in-person shopping experiences you’ve had. What made them stand out? If you’re like most of us, the personal touches are defining qualities – and many of these same touches can be applied to the digital shopping experience.

In this week’s edition of The EDDit, we discuss some of the different ways you can provide a personalized experience on your digital store, so you can cultivate a satisfied and loyal customer base that is excited to keep coming back for more.

Personalize your content

When customers visit your website, they usually have a reason – some specific item they’re looking for, or a general interest in what you have to sell. But, each individual will have different purposes, preferences, and interests that are driving them.

Personalizing your content to each user is one of the most fundamental (and effective) ways you can enhance their experience on your store, and it’s actually not very complicated.

This is why nearly all digital stores use cookies.

If you’re not already familiar with cookies, they are responsible for collecting data about user behavior – in particular, what products your customers are viewing, what images and links are getting clicked, etc. Essentially, cookies allow you to find out exactly what your customers are engaging with; thus, they are extremely useful when it comes to personalization.

You can use cookie data to create an experience that is custom-tailored to the customer’s preferences, such as prioritizing and displaying product categories that they have shown an interest in, for example. This way, each time the customer arrives on your homepage, they see the content that is most relevant to them first, which not only makes the shopping experience more personal and pleasurable; it also increases the likelihood that they will buy – which is great news for conversion rates!

Cookies commonly track things like:

  • Location
  • Preferred language
  • Most-browsed categories
  • Recently viewed products

You can also personalize the shopping experience by recommending new or related products based on the customer’s purchase history or site behavior. If you want to convert even more sales, consider offering these related products for limited time at discounted rates.

Ask questions!

Want to hear directly from your customers about what they want and need, so you can deliver it to them? Consider using quick surveys and questionnaires to find out more.

This lets the customer specify their preferences and allows you to personalize their shopping experience according to those preferences. For example, if you sell Lightroom presets, you might ask site visitors about the type of photography they do and what visual styles they prefer.

Or, maybe you sell fitness guides, and you want to find out user preferences about exercise goals, current habits, and daily commitment levels. This enables you to present each individual with plans that are most suitable for them (and that they are most likely to buy).

Let users customize their own experience

Personalization usually refers to the store providing personal touches to the customer, but don’t underestimate how much people enjoy making things their own. Giving users the freedom to customize their accounts lets them have fun with your site, and gives them more control over how they experience your content.

Customizable elements can include things like:

  • Profile images and avatars
  • Profile or user account settings (notifications, shopping preferences, etc.)
  • Profile skins, layouts, or designs
  • Wish lists or favorite product lists

These elements can get users more excited about your products, especially wish lists. Users may even want to share wish lists with their friends and family, which gets your goods in front of more eyes and allows customers the flexibility to purchase your products now – or save them for later (instead of losing track of them altogether, should they decide not to buy right away).

Use gamification

Game-like elements are great for increasing user engagement, and they can give customers a greater feeling of investment when they use your website. Things as simple as points and rewards inspire the competitive spirit and create a desire for completion that drives sales.

Here are a few ways you can implement gamification:

  • Points tracking based on purchases or other user behavior like participation in surveys
  • Rewards based on points earned or achievements like long-term loyalty
  • Points leaderboards
  • VIP member status
  • Badges for things like rewards levels, VIP membership, and customer loyalty
  • Discount wheel popups

Gamification gives shoppers an element of fun that can be simply addictive. Regardless of which way(s) you decide to gamify your digital store, it’s just another way to increase the personal touch that makes each site visitor’s experience unique.

Reward your customers

Loyal customers are hugely valuable to your store, so why not make them feel extra special? This can be something as simple as acknowledging their loyalty, but rewarding them with something really shows them that they are appreciated!

You might decide to implement automatic discounts for customers who reach a certain spending threshold, or give special offers to customers who have been with you for a certain number of years, for example.

 Here are just a few ideas for rewards you can give:

  • Bonus content
  • Exclusive discounts
  • Access to exclusive memberships
  • Community, forum, or discussion group access
  • Free shipping
  • Free products
  • Branded company merchandise
  • One-to-one coaching
  • Webinars and courses
  • VIP status

Personalize your emails

We wrote a whole post about the importance of emails for your digital store, but suffice it to say that personalization is a crucial element of email marketing. After all, nobody likes emails that aren’t relevant to their interests!

Without personalization, email marketing can be more of a nuisance to your customers than anything, whereas personalized emails can inspire sales and increase user engagement.

At the most basic level, email personalization can be as simple as using the customer’s name when you address them (“Dear Customer” isn’t very exciting, is it?) and only sending them marketing messages that are relevant to their preferences.

But beyond that, you can create a personal touch by sending:

  • Daily or weekly digests that bring together all new or noteworthy content on your site that is relevant to the customer’s specific interests.
  • New product announcements that are based on purchase history or site behavior. 
  • Birthday emails. This is a simple strategy that goes a long way toward making your customers feel valued. Include a discount or special offer to really make it count!
  • Abandoned cart emails. This can let customers know that you’re there and ready to help them find the best items for their needs and complete their purchases.
  • Follow up emails. Show customers you’re actually paying attention by checking in with them following a purchase to make sure they are happy with their product(s).
  • Thank you emails. Thank your customers for their business and loyalty.

The bottom line

Providing a personalized experience on your digital store lets customers know that you’re listening, that you’ve taken note of what they like, and that they are welcome and valued. It also shows that you’re willing to go above and beyond the basic eCommerce exchange and deliver a higher value experience that they might not get elsewhere.

Personalization can be very subtle, but very effective. Use it in creative ways to make your digital store a place where customers want to spend their time – and money!

How have you created a personalized experience on your own digital store? We want to know! Join the conversation below.

Illustration by Jessica Johnston.

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Do the math: Calculating and comparing the performance of your digital products https://easydigitaldownloads.com/blog/calculating-and-comparing-the-performance-of-your-digital-products/ https://easydigitaldownloads.com/blog/calculating-and-comparing-the-performance-of-your-digital-products/#comments Wed, 12 Feb 2020 15:00:00 +0000 https://easydigitaldownloads.com/?p=1503158 When it comes to running a digital product store, metrics provide crucial bits of data that inform all of your most important decisions, from what kind of new products to make, to where to allocate your time and resources. In this week’s edition of The EDDit, we talk about how to calculate and compare the performance of your digital products, so you can better identify what to prioritize.

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We’ve talked about the top website and eCommerce metrics for digital products, but comparing the performance of each product in your catalog is also important!

When it comes to running a digital product store, metrics provide crucial bits of data that inform all of your most important decisions, from what kind of new products to make, to where to allocate your time and resources. Without knowing how well your products are doing, how can you maximize your revenue or effectively market your products?

In this week’s edition of The EDDit, we talk about how to calculate and compare the performance of your digital products, so you can better identify what to prioritize.

The product page

Conversion rate

Calculating how well your products are converting is one of the most fundamental metrics – after all, isn’t the whole point of starting a digital product store to actually sell digital products?

Conversion rate can refer to any action you want your site visitors to take (even something as simple as taking part in a survey or signing up for a newsletter), and you can calculate conversion rates in a variety of contexts, such as conversion rate per X page visitors, per month, or per X new users, for example. 

Often, store owners will want to know what percentage of product page visitors are converting to customers. In this case, you’d calculate your product conversion rate by dividing your total product sales by the total number of product page visitors for a specific time frame. Then, multiply by 100 to get the percentage.

Product conversion rate % = ( product sales / product page visitors ) x 100

So, if you want to find out your product conversion rate for the month of June, during which time you had 30 product sales and 450 product page visitors, you’d divide 30 by 450 – equalling 0.067 – and multiply that by 100 to get 6.7%.

Understanding this metric can help you identify if you need to make improvements on a product page, from product demos and descriptions, to product pricing. You might even find that a specific product is not converting, yet taking up a lot of your marketing budget. Or, that certain products convert particularly well, inspiring you to create new similar products that are more likely to sell.

Load time

Did you know that as little as a few seconds of page load time can put off potential customers? It follows that if your page load time is lagging, you could be losing out on significant revenue!

The truth is that consumers simply have a lot of options these days, so if your site is slow, they may not be willing to wait around. To find out how fast your pages are loading, you can use tools like Pingdom, PageSpeed Insights, and YSlow. For more information on improving site performance, check out the post we wrote about it over here.

As a general rule, a load time of less than 3 seconds is ideal.

Bounce rate

Google Analytics provides all of the essential site statistics you want to keep track of. This includes bounce rate, which can tell you a lot about how you’re presenting your products – especially if you track the bounce rate of individual product pages.

With the exception of slow load times, if you have a high bounce rate, it’s likely that your marketing is either reaching the wrong audience, or your product is being incorrectly marketed. This can be especially helpful when it comes to fine-tuning your product pages!

Plus, bounce rate comes in as the 4th most important factor contributing to search engine results page rankings, according to this report by SEMrush.

While the average bounce rate varies from industry to industry, segmenting your audience by demographic, traffic source, and interest (for example) can help you identify marketing groups that are engaging less with your pages.

Aim to improve the bounce rates for your product pages individually based on these factors, as opposed to hitting some perfect number.

Organic traffic

Just like with bounce rate, Google Analytics allows you to see where your traffic is coming from. This can be especially useful when making decisions around advertising, referral partnerships, social media, email marketing, and more.

Like other metrics mentioned, organic traffic is a measure of how well you’re marketing your products. The importance of this metric cannot be overstated, because ultimately, a good percentage of organic traffic means that you are providing what site visitors are searching for. However, that’s not to downplay the significance of other traffic sources, such as social media and referrals.

What number should you be aiming for anyway? Well, there are so many variables that there’s really no one-size-fits-all answer, but…

According to BrightEdge, organic visits account for an average of 41% of eCommerce traffic.

Average site visit percentage by traffic channel (BrightEdge)

Time on page

How much time are site visitors spending on your product pages? This number is taken from all page visits that don’t bounce.

While it can be telling if your long-form content like blog posts aren’t getting more than a few seconds of time from visitors, what should you be looking for with respect to product pages?

Although there are a variety of plugins and code snippets focused on the reading time of content, you can roughly calculate it yourself by taking the average adult reading speed per minute (let’s say 250, according to this article) into account. Then, total the number of words on the page you’re looking at and divide that number by 250.

Reading time = Number of words / 250

This shows you about how many minutes the page takes to read on average. You can use this number as a benchmark for the ideal time you want visitors to spend on that page.

Product financials

Gross revenue

Do you know how much money each of your products are making and how they stack up against each other? Like conversion rate, gross revenue is an essential metric to track.

Gross revenue is the total amount of money you make on a product before subtracting expenses. Knowing this figure can be eye-opening when it comes to assessing your progress and the overall effectiveness of your efforts as a digital product seller.

Gross revenue = total revenue generated by your product (before expenses)

Profit margin

Profit margin shows you how profitable your products are after the cost of production. With digital products, the profit margin is often high due to low overhead costs, but not always. Some digital products require paying contractors, freelancers, and service providers of some kind.

First, calculate your gross profit by subtracting your costs (such as affiliate commissions and taxes) from the revenue (product price). Then, divide that number by the revenue and multiply the result by 100 to get a percentage.

Profit margin % = [ ( revenue – costs ) / revenue ] x 100

For example, if your product sells for $50 and your costs total $20, your profit margin [ ( 50-20 ) / 50 ] would be 0.6 (60%).

Refund rate

Refund rate looks at the percentage of transactions that were refunded during a specific time frame – and it’s another way to measure the performance of your products. Although they’re not very fun, refunds come with the territory of selling just about anything!

We wrote a whole post about refunds, but to summarize the statistics: We’ve experienced around a 10% refund rate at Easy Digital Downloads, while some brick-and-mortar stores can see anywhere from 10% to as high as 30%.

In general, the stats for eCommerce vary, with some sources saying 20% and others saying 30%.

Refund rate % = ( number of refunds / total transactions ) x 100

The difference with digital products is that customers don’t get to see the actual goods until they purchase them, so there can be higher refund rates for certain niches. This is also why digital product demos are so important!

Relationships between products

Products purchased together

If you want good insights on which of your products to combine into product bundles, it’s helpful to take note of which combinations of products your customers are already purchasing together. This takes some of the decision-making weight off of you and lets your customers show you what kind of bundles they’re looking for!

Repeat purchase rate

There are various reasons why you might want to keep track of the percentage of your customers who make repeat purchases. To find out, simply look at the total number of customers who made orders during a specific time period, and of those customers, note how many made another order afterwards (repeat customers).

Repeat purchase rate % = ( repeat customers / total customers ) x 100

You can use this information to segment your mailing list if you want to focus more efforts on your rockstar customers, or make future sales projections.

This is just a starting point

There are a variety of metrics you can hone in on to optimize your digital product pages, manage your priorities, and get a handle on which products need some love and which to model future products after. Hopefully they provide a starting point to help you make more informed decisions and fine-tune your product marketing for success!

Now it’s your turn! What metrics have helped you measure the performance of your own digital products? Is there something we should add to this post? Leave us a comment below.

Illustration by Jessica Johnston

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EU VAT for Easy Digital Downloads: What you need to know https://easydigitaldownloads.com/blog/eu-vat-for-easy-digital-downloads/ https://easydigitaldownloads.com/blog/eu-vat-for-easy-digital-downloads/#comments Wed, 22 Jan 2020 15:00:35 +0000 https://easydigitaldownloads.com/?p=1492322 If you use Easy Digital Downloads to sell digital products to consumers in the European Union (EU), you need to register with the EU and collect EU VAT...even if your business isn't located in the EU. In this week's edition of The EDDit, we explain how EU VAT works, and how to go about collecting it!

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Here’s something a lot of smaller eCommerce businesses don’t realize:

If you use Easy Digital Downloads to sell digital products to consumers in the European Union (EU), you need to register with the EU and collect the EU VAT…even if your business isn’t located in the EU.

Starting in 2015, the EU changed its tax law so that all businesses selling digital products to consumers in the EU must collect VAT for the local country of the consumer.

For example, if you have an Easy Digital Downloads store based in the USA and you sell to a consumer in Germany, you still need to charge German VAT. If you sell to the Netherlands, you need to charge Netherlands VAT.

With 28 member states in the EU, each with a different VAT rate, this can obviously get a little complicated for your Easy Digital Downloads store if you want to stay on the right side of the law.

To help, we’re going to explain how EU VAT works for Easy Digital Downloads stores. Then, we’ll show you how to easily collect the correct VAT for each EU member state using the Easy Digital Downloads EU VAT plugin. You’ll also be able to store this information to comply with EU VAT reporting requirements and offer VAT-compliant receipts to your customers in the EU.

When are you required to collect EU VAT?

You must comply with EU VAT law if your Easy Digital Downloads store meets the following three criteria:

  1. Your store sells digital products.
  2. You accept sales from countries in the EU.
  3. Your combined annual revenue from all EU countries is more than €10,000.

One criterion that notably isn’t on that list is the location of your business. Since 2015, the location of your store does not affect whether or not you need to collect EU VAT. Instead, it depends on the location of your buyers.

So whether your store is in the USA, Canada, Japan, Vietnam, or anywhere else, you need to collect EU VAT if you’re selling digital products to consumers in the EU and you exceed €10,000 in annual sales from EU countries.

What is the EU VAT rate?

The actual VAT rate that you collect depends on the local country of each consumer. This is part of what makes complying so complicated – there’s no single EU VAT rate.

If you sell to a consumer in Germany, you’ll need to collect Germany’s 19% VAT. But if you sell to a consumer in the Netherlands, you need to collect the Netherlands 21% VAT. The same goes for all 26 other member states.

You do not need to collect VAT for B2B sales

If you noticed above, we keep saying “consumer”. That’s important because you only need to collect VAT for business-to-consumer sales (B2C).

You do not need to collect VAT for business-to-business sales (B2B). This is called a “reverse charge.”

However, even though you don’t need to collect money, you do still need to validate each business’s VAT number and store it in your records.

How to comply with EU VAT law

If your company needs to collect EU VAT, here are your obligations to comply with the law:

  • Register for a VAT number – you can register in any one of the 28 member states.
  • Collect EU VAT – for B2C sales, you’ll need to charge the local rate in the consumer’s country. For B2B sales, you can “collect” a 0-rate, but you’ll need to validate a business customer’s VAT number.
  • Offer valid VAT receipts to customers – these receipts include, in part, your business’ name and VAT number, as well as the VAT rate and total VAT charged.
  • Store evidence of customers’ locations for 10 years – you need to store 2 pieces of evidence for your customers’ locations (or 1 piece if your total EU sales are under €100,000/year). Typically, the easiest pieces of evidence to store are customers’ billing and IP addresses.
  • Submit quarterly tax returns – you need to share how much VAT you’ve collected and pay the correct amount.

Obviously, this isn’t something you want to do manually, especially if you’re running a small business.

So for the rest of this post, we’re going to focus on how to make collecting EU VAT on Easy Digital Downloads as simple and pain-free as possible.

How to accurately charge EU VAT on Easy Digital Downloads

While Easy Digital Downloads includes built-in tools to help you charge different tax rates based on a customer’s location, it doesn’t come with built-in tools to help you collect VAT numbers and accurately store evidence of shopper’s physical locations for 10 years, which are important parts of complying with the EU VAT law.

To add full EU VAT compliance to Easy Digital Downloads, you can use the Easy Digital Downloads EU VAT plugin. The plugin will help you:

  • Automatically charge the correct VAT rate based on a user’s location.
  • Validate the VAT number for B2B customers against the official VIES VAT register and charge them a 0-rate VAT if they have a valid VAT number.
  • Collect and store customer location evidence to comply with the requirement to store location evidence for 10 years.
  • Provide valid VAT receipts to customers in a few different formats.
  • Export your VAT reporting data to easily file your quarterly VAT returns.

On the checkout page, the plugin will automatically add the relevant tax based on a consumer’s country:

If a purchaser enters a valid VAT number for B2B sales, the plugin will automatically charge a 0-rate VAT:

When a shopper completes their purchase, the plugin adds new information to the confirmation page to turn it into a valid tax receipt:

The plugin also integrates with the official PDF Invoices extension for EDD to offer this receipt in PDF form, and shoppers will also see VAT details in their order confirmation emails:

You can also modify how this information appears using merge tags.

Finally, the plugin adds a new VAT Details meta box to each payment at your store that includes proof of physical location for purchasers and other VAT details, like whether VAT was charged and if the customer had a valid VAT number.

Again, you need to store this information for at least 10 years to comply with EU VAT law. As long as you continue to use Easy Digital Downloads, it will store this information indefinitely.

How to add EU VAT compliance to Easy Digital Downloads

Below, you’ll learn how to register for your VAT number and use the plugin to add EU VAT compliance to Easy Digital Downloads…

1. Register for your EU VAT number

Before you can start collecting EU VAT at your store, you need to register for your EU VAT number.

You can either register in every country where you make sales (complicated!). Or, you can register for a Mini-One-Stop-Shop (MOSS) in a single country (much simpler!). For an Easy Digital Downloads store, you’re almost always better off using the MOSS approach.

If your business is located in the EU, you should register for MOSS in your local tax authority (this is called the Union Scheme).

If your business is located outside the EU, you can register for MOSS with the tax authority in any EU member state (this is called the Non-Union Scheme).

While you can choose any of the EU’s 28 member states, we recommend registering with the Republic of Ireland because it has a good online system and uses native English.

Register for Irish MOSS VAT number.

Of course, if English isn’t your native language, you might prefer a different country. For example, if you speak Spanish, you could opt to register using the Spanish MOSS system.

2. Install and configure the Easy Digital Downloads EU VAT plugin

Once you have your VAT number, you’re ready to configure Easy Digital Downloads to start…

  • Charging the correct VAT rate to consumers.
  • Validating VAT numbers for B2B sales and correctly charging a 0-rate.
  • Offering EU-compliant VAT receipts.
  • Storing important physical location and tax information to help you file your quarterly returns.

To get started, install and activate the Easy Digital Downloads EU VAT plugin. As soon as you activate the plugin, it automatically:

  • Charges the correct VAT for each country in the EU.
  • Adds a VAT number field to the checkout form where B2B customers can enter their VAT numbers. The plugin will actually validate this number against the official VIES central database of EU VAT numbers.
  • Adds EU VAT information to the confirmation and payment details pages to offer an EU-compliant tax invoice.
  • Adds new backend details to help you track and export VAT information.

Basically, most of the core functions just start working as soon as you activate the plugin, without requiring any manual input.

There are a few things you’ll want to configure, though…

To offer EU-compliant receipts, you’ll need to add your own VAT number and business information.

To add this information, go to Downloads → Settings → Extensions and enter your Company Information, including your own VAT number that you obtained in the previous step:

If your business is located in the EU, you can also check the Reverse Charge VAT in Home Country if applicable.

To add VAT details to your purchase receipt emails, you can go to Downloads → Settings → Emails → Purchase Receipts.

There, you’ll see new merge tags that you can use in your email templates, along with all the default Easy Digital Downloads merge tags:

Note that the {vat} merge tag will automatically fall back to {tax} for non-EU purchases, so you can essentially use it to replace the {tag} merge tag in your email templates.

3. Submit quarterly VAT return

To stay compliant, you need to submit your MOSS VAT return every quarter. As long as you used the MOSS system, you can submit a single return for the entire EU, rather than filing with each member state.

You’ll submit your return through the MOSS system where you registered your business in Step #1. For example, through the Irish MOSS system.

To generate the information that you need for your return, you have a few different options (detailed here).

The easiest solution is to use the plugin’s built-in EU VAT Report, which you can access by going to Downloads → Reports → Export:

This report perfectly matches up with the information that you need to submit in your MOSS VAT return.

Depending on how you’ve set up your store’s currency and accounting practices, you might prefer a different method, though.

And that’s it. You’re officially compliant…at least until the next quarter rolls around!

Start collecting EU VAT with Easy Digital Downloads

Dealing with taxes is never fun, but it is necessary if you want to stay compliant with the law.

Given the size of the EU, it’s almost a guarantee that your store will have customers in one of the EU member states. And if you’re selling digital products to those people, you need to collect EU VAT if your EU sales exceed €10,000 per year.

While the requirement to collect VAT and VAT information for 28 different countries and all your EU customers sounds complicated, the Easy Digital Downloads EU VAT plugin makes it about as simple as just activating a plugin.

Do you have any additional questions about how to start collecting EU VAT on Easy Digital Downloads? Please let us know in the comments section below.

Illustration by Jessica Johnston

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4 last-minute tips for running a successful sale promotion over the holidays https://easydigitaldownloads.com/blog/4-last-minute-tips-for-running-a-successful-sale-promotion-over-the-holidays/ https://easydigitaldownloads.com/blog/4-last-minute-tips-for-running-a-successful-sale-promotion-over-the-holidays/#comments Tue, 19 Nov 2019 15:00:08 +0000 https://easydigitaldownloads.com/?p=1467932 If you run a digital business, November and December can account for as much as 20-30% of your yearly revenue. But, what helps to bring in that sweet holiday cash? In this week’s edition of The EDDit, we dig into 4 last-minute tips for running a successful sale promotion over the holidays.

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US retail eCommerce spending is projected to hit $135.35 billion this year, according to eMarketer, so there’s no time like the present (no pun intended) to get your holiday sale promotions in gear!

If you run a digital business, November and December can account for as much as 20-30% of your yearly revenue. But, what helps to bring in that sweet holiday cash?

In this week’s edition of The EDDit, we dig into 4 last-minute tips for running a successful sale promotion over the holidays.

1. Target past holiday spenders

One quick and easy way to boost your sales is to direct your marketing messages toward the very people who purchased from you during last year’s holiday sale – or at least your existing customers. The holidays are not always the best time for experimentation; Shorter sale periods give you less time to work with and there’s a ton of competition on the market.

Past holiday spenders are more likely to be receptive to this year’s offers, and can provide a more reliable return on your investment, making your advertising and marketing budget stretch a bit further, too. You might even take it a step further and segment these customers by interest or price range, allowing you to tailor more effective campaigns to their needs.

2. Implement a gift-giving system

Why is everyone spending so much money around the holidays to begin with? Gifts are a huge part of it!

Many digital stores allow people to purchase products as gifts for others – and most eCommerce solutions have some kind of gift-giving plugin or add-on that you can use to add this functionality to your store.

However, sometimes the excitement of gift giving can get lost due to the intangible nature of digital products. Hey, you can’t really wrap them, can you?

Well, Cymatics.fm did something interesting and offered an actual USB drive containing their product files:

USB drive with product files (Cymatics.fm)
USB drive with product files (Cymatics.fm)

Obviously not everyone can get gold USB drives ready to go at the last minute, but you can create a holiday-themed email that gets sent to the gift recipient upon purchase. At the very least, this should contain the product download link, but it’s a nice touch to add a custom message from the buyer and some festive imagery!

3. Slash prices instead of using coupon codes

If you want to make it extra easy for customers to grab a deal, you could manually adjust your product prices down to the sale price instead of requiring customers to enter a promo code at the checkout.

You might be thinking, “Why would I do that?”

Well, it might seem pointless when promo codes essentially achieve the same outcome, but anything you can do to reduce friction in the purchase process is a net positive. This can be especially effective during holiday sales, when customers are already more excited to spend!

4. Get festive!

Companies like Starbucks have been capitalizing on the festive holiday spirit for years with their holiday coffee cups. Why shouldn’t you?

Tapping into the fun of the holiday season can be great for engagement – and better engagement means more sales!

Here are a few ideas for festive branding and engagement strategies:

  • Update your website and social media accounts with festive copy and imagery
  • Create a unique holiday-themed hashtag for your brand
  • Do a holiday countdown, featuring a new product or special offer each day
  • Share fun facts related to the holiday and/or relevant to your niche
  • Host live videos that showcase your products, spotlight customer success stories, or focus on holiday-themed topics
  • Create holiday-themed quote images or other shareable graphics

It’s a great time for newsletters

There are so many ways you can directly and indirectly inspire customers to buy your products, but newsletters are one of the most effective and long-standing promotional tools. Consider sending a newsletter featuring holiday messages, interesting stories, gift guides, lists, or useful tips for your customers.

Trello sent out a fun email with a list of ideas for how to use the software in different ways:

Holiday newsletter (Trello)
Holiday newsletter (Trello)

Don’t forget that customers love freebies! Adobe Stock gave away a free holiday-themed product in this newsletter:

Newsletter with a free product (Adobe Stock)
Newsletter with a free product (Adobe Stock)

Giveaways get engagement

Holiday giveaways are particularly good ways to boost engagement and increase the reach of your promotions. Maybe you decide to give away a big ticket item and people can enter to win by liking, sharing, and/or commenting on the promotional post. This can get your brand in front of a lot more eyes.

Consider pairing your giveaway with some holiday-themed graphics that are eye-catching and easily shareable for maximum impact!

You could also offer extra goodies or a free product with any purchase of a promotional item. Certain customers will jump at the opportunity to get this extra value coupled with the holiday sale discount.

Watch your competitors

Hopefully this post has given you some ideas to run with, but if you’re still looking for more inspiration, watch what your competitors are doing. There’s no shame in taking ideas from their promotions and molding them to fit your own.

Whatever you choose, stick with it and be ready to give 100%!

What tips do you have to share when it comes to holiday sale promotions? Did we miss something in this post? Leave a comment below!


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How to choose a business model for your digital product store https://easydigitaldownloads.com/blog/how-to-choose-a-business-model-for-your-digital-product-store/ https://easydigitaldownloads.com/blog/how-to-choose-a-business-model-for-your-digital-product-store/#comments Tue, 05 Nov 2019 15:00:46 +0000 https://easydigitaldownloads.com/?p=1461479 Deciding on a business model is an important step in the process of setting up your digital product store. In this week’s edition of The EDDit, we break down the different digital product business models and talk about how to choose the right one for your store.

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We’ve talked about how to start a digital product store and how to create a business plan – now let’s look at the different ways you can structure your digital product business.

Deciding on a business model is an important step in the process of setting up your digital product store, but it largely depends on what kind of products you’re selling and what kind of relationship you want to have with your customers.

In this week’s edition of The EDDit, we break down some different business model options and talk about things to consider when making your choice.

Buy once

When it comes to selling digital products, the most basic business model is just like many brick-and-mortar stores: Customers buy an individual product once, and either license or own it from there on. Whether you sell individual products with options for saving on bundles, adding on extras, or upgrading to an all access pass (for example), the fundamental structure is still the “buy once” model.

If your products vary greatly in price, this model allows you flexibility in that department. It also works well if you’re running a marketplace, as it can be more complicated to deal with pricing and commission payments for multiple sellers.

This model also works particularly well for people selling products that are designed to be consumed by a single user, such as exclusive ready-made logos:

Buy once model (LogoMood)

Bundles

Some digital product stores focus on selling bundles that contain multiple products. The idea is that customers can get more value for their money – and you can justify a higher price tag per item, too.

Bundles can be especially good if you want to sell a variety of products, or if you run a marketplace. Just keep in mind that if you decide to combine products from different sellers, you’ll have to account for that when you’re pricing items and sending sales commission payments.

Here are a few common types of bundles sold using this model:

  • Themed bundles – a variety of products within a certain theme, such as a variety pack of holiday vectors, or a bundle of professional document templates
  • Product series bundles – multiple products within the same series or collection
  • “Quick start kits” – a bundle containing everything the customer needs to get started on a certain topic, such as a beginner’s graphic design bundle with an intro course, a collection of graphic assets, and an audio guide.

Monthly memberships

The membership model has become increasingly popular amongst the digital product community. This is in part because membership revenue has the capacity to be more predictable and reliable than revenue from individual sales, which can fluctuate a lot from month to month.

Additionally, the cost of retaining an existing customer is much lower than acquiring a new one, making the membership model attractive for multiple reasons.

Some people may prefer to sell their digital products this way just for simplicity’s sake, or perhaps the type of products they create are better suited for one-off purchases. For example, someone selling digital artwork with highly variable pricing might want to sell their products individually, whereas a stock photographer might prefer the membership model.

Some membership sites allot members a certain number of download credits to use each month; Others simply give members unlimited access to everything for a monthly fee, or certain levels of access to content, as is the case with membership tiers. 

HookSounds offers an all-inclusive single-tier membership that gives users access to everything on the site:

All-inclusive membership (HookSounds)

Graphicfy offers customers a monthly, yearly, and lifetime membership option, as well as a free trial:

Monthly, yearly, and lifetime membership options (Graphicfy)

All access

If you want your customers to have access to everything on your store, but you don’t want to go the monthly membership route, the all access model might be right for you. All access passes let customers download whatever they want within the limitations you set, and can be used as the primary business model, or in addition to other models.

For example, you could have a standard digital product store selling individual products, but then offer your customers the option of buying an all access pass that lets them download everything on your site for a higher fee.

Support & updates

With some digital product types – software in particular – what you’re really selling is a license to use the product; Customers don’t actually own it. If you’re setting up a digital product store in this capacity, then, your model would be based around providing ongoing support and updates to your product.

Often, these types of products are available to customers as a yearly plan that covers support and updates, as opposed to a monthly membership per se – although some sites do offer monthly pricing as a payment alternative.

Some stores even offer lifetime licenses for a one-off fee:

Lifetime license (Barn2)

How to choose?

Now that we’ve discussed some of the key elements of each model, which one is right for you? Well, it largely depends on what kind of digital products you’re selling.

If you sell higher-priced products like software, web apps, high-end digital courses, themes and plugins, or services, you’re probably more likely to be looking at the membership model, all access, as well as support and updates. For example, many software companies offer tiered pricing, as well as all access passes.

Tiered pricing with all access pass (Easy Digital Downloads)

If you sell productized services, you really could do anything from the buy once model to memberships, depending on your goals. Do you want to sell your services individually, or do you want recurring clients on a monthly basis?

The same thing applies to products like graphics, photos, audio and music, video, documents, and eBooks; it’s just a matter of your needs and preferences.

What business model has worked for your own digital product store? Do you have any insights to share? We’d love to hear them, so leave a comment below!

Illustration by Jessica Johnston.

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Why transactional emails are a missed opportunity to delight https://easydigitaldownloads.com/blog/why-transactional-emails-are-a-missed-opportunity-to-delight/ https://easydigitaldownloads.com/blog/why-transactional-emails-are-a-missed-opportunity-to-delight/#comments Tue, 22 Oct 2019 14:00:25 +0000 https://easydigitaldownloads.com/?p=1453822 Transactional emails are a crucial opportunity to connect with your customers. In The EDDit this week, Max Rice from Jilt discusses and shares examples of how you can use your transactional emails to delight your customers and build stronger customer relationships.

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If you were to ask the average person to describe a marketing email, they’d almost certainly tell you about a big sales announcement—a splashy, colorful, photo-rich email advertising lots of products.

There is, however, so much more to email marketing than just those big promotional sends. Content-heavy newsletters are marketing emails. A welcome series to new customers is a marketing email. Automations like cart abandonment recovery emails and replenishment reminders are marketing emails.

But, even beyond those big broadcast emails and triggered automations, there’s a third type of marketing emails that all stores should send—and they’re the emails that feel the least like marketing.

They’re your transactional emails: order receipts, shipping confirmations, and all the other emails focused specifically on a transaction or a customer’s account. They usually lack the fancy graphics and photography, clever copy, or advertisements and calls-to-action of your other emails, but they’re still marketing emails.

In fact, every email interaction with a customer has the potential to be a marketing email. Even if it might not appear so on the surface.

And transactional emails are a crucial opportunity to connect with your customers—as they get eyeballs. A study found transactional emails have an average open rate of 45 percent, more than double that of non-transactional emails—and a click-through rate of 10.3 percent, which is more than three times greater than that of other emails.

In this article, we’re going to cover some tips for using your transactional emails to delight your customers, strengthen your relationship, and, yes, maybe even drive some extra revenue. We’ll also look at some examples of different types of transactional emails that found smart, clever, and often innovative ways to achieve those goals.

Tips for getting the most out of your transactional emails

Focus on the transaction

Even though you’re aiming to squeeze extra marketing juice out of your transactional emails, don’t forget to keep them focused on the transaction. The reason they get such high open rates and click-through rates is that people are very interested in hearing about their purchases. They want to see their order went through. They want to see that it was delivered or learn how to download it. They want to see why you’re saying the credit card they have on file isn’t working and they need to update it or risk losing access.

Transactional emails are meant to be purpose-driven and reassuring—working in explicit marketing is a distant second. So make sure you have all of the key information at the top of the email, let your customers know everything they’d want or need to know about the transaction—and then, after all that, they might be receptive to some marketing-oriented material.

Keep it legal

Transactional emails do play by a different set of rules than other emails. Since they are for a necessary business purpose, they do not require a customer to opt-in. That’s right: Even if someone doesn’t check the box that says “Yes! Add me to the email list” at checkout, you can still send them transactional emails. (In fact, in many cases, you’re required to do so.)

The trade off? By law, they have to be about the transaction. Under the U.S. CAN-SPAN Act, they can include some promotional content as long as the email is primarily focused on the transaction. Under many other jurisdictions, however, transactional emails cannot contain any promotional content; in a famous case in 2017, a supermarket in the U.K. was fined for including coupons in a transactional email asking customers to update their account details.

When you’re creating your transactional emails, it’s crucial to consider the laws of your customers’ countries—and, if there’s any ambiguity, consult with a lawyer to make sure you’re staying compliant.

If you want to get especially advanced, you might consider segmenting your transactional emails—sending one version to U.S.-based customers where there’s more wiggle room on including overtly promotional content, and sending a different version to international customers where there’s less.

Subtly reinforce your brand

Marketing isn’t just advertising products or trying to entice an upsell. Marketing is also how you present your brand to the customer, how you connect with them, and how you influence their feelings towards you.

If your transactional email includes your company’s logo, that’s another step toward imprinting that logo into the customer’s mind. And since people get excited about lots of transactional emails—emails that often tell them they’re getting stuff or make certain they keep getting stuff—you’re creating a positive association between your logo and that feeling. The same goes for using your color scheme, signature fonts, and design aesthetic in your transactional emails.

There’s also an opportunity to show off your brand’s voice. While transactional emails do need to deliver straightforward information, there’s still room to be clever. If, say, you sell WordPress themes aimed at beauty and fashion stores, rather than using the headline “Your order is ready for download” in a transactional email, you could use “Your site is ready for its makeover.”

Customer service is marketing

While overt advertising can be a dicey proposition in transactional emails, promoting your customer service is not. And good customer service can be a major differentiator in eCommerce—especially with digital products that may require immediate technical support. By using your transactional emails to show off your customer service, you’re enhancing your brand—even if the customer doesn’t need to take you up on the service offer. Just knowing you’re ready and willing to help is a subtle reputation builder.

Use your transactional email to communicate the details of a customer’s order in a clear, concise, comprehensive way to make them feel confident in their purchase. Offer support options, with links to those support options, to quickly help any customer having problems. And be as transparent and honest as possible about things like returns and refunds.

Examples of transactional emails that delight

Order confirmation and receipts

This is an order receipt from a domain name purchase from Porkbun. The header is on brand, from the color scheme and logo to the picture of the pig. The email gives the important details about the transaction, then gives the customer a link where they can go to immediately begin utilizing their digital product. After that, there are upsells (for website services and email services)—but because of how they look, how they’re phrased, and how they might actually be helpful to a beginner who just registered a domain name but has no idea what to do, they feel less like upsells and almost like customer service.

Here’s a receipt for a software download from Paddle. With digital goods, customers frequently have questions about the license—how long does it last, will it be updated, when will I need to renew? Here, all of that information is included in the receipt to eliminate any guesswork. There’s no attempt to upsell in this email; instead, between the clear description of the license and the easy customer service option at the bottom (just respond to the email), it’s all about establishing how much the company respects and serves the customer.

Order delivered

A big subsection of transactional emails relate to shipping (shipping confirmations, notifications, and updates). Since we’re focused on digital products here, we won’t get into shipping, but there is a digital products analog: Delivery notifications.

This notification from Stacksocial lets a customer know their purchase is ready to be redeemed and downloaded. They lead with that information—it’s what’s most important—then follow up with all of the details of the transaction, from date to credit card to price to billing address. The next section focuses on customer support and also includes a sentence asking someone who hasn’t opted in for marketing emails to subscribe.

And only then, after getting all the transaction stuff out of the way first, does the email show four recommended products. This is overt advertising that’s legal in the U.S. because it’s not the primary focus of the email nor above the transactional information.

Account creation

This email from WP Engine, after creating a new account, is all service-focused—so much so that it leads with a link to a help video. It’s an interesting decision to place that video above the basic transaction info—however, since this isn’t something like a receipt or shipping confirmation, the company is instead trying to anticipate the customer’s biggest need at the moment. Here, that’s not to see the account name or subscription tier (neither of which mean all that much), but rather, helping the customer figure out how to get started.

Subscription renewal notification

If you run a subscription-based digital product that automatically renews, it’s important to give the customer a heads up that the renewal is coming. This email from NBA League Pass does an excellent job with transparency and giving the customer all of the information they’d need. It opens by giving the time frame before renewal and the price. Then it lays out the benefits of keeping the subscription—that’s marketing, however, thanks to the context here, it feels more like useful information the customer needs at the moment. Notice that the language in those bullet points isn’t flowery or sales-y—the NBA is playing it by the book here to keep this email transactional.

The rest of the email helpfully anticipates then answers any major questions a customer might have about renewing. Do I need to take action? (No.) When will I be charged? (On or around 22nd September.) Can I update my credit card? (Go here.) How do I cancel? (Click here.) When do I have to cancel by? (Here are the dates.)

Nothing in this email feels like it’s out to sucker someone into auto-renewing their subscription—quite the opposite. By keeping things straightforward, transparent, and clear, NBA League Pass is demonstrating its customer service and care for its customers.

Dunning notices

Dunning emails are notifications about payment issues, like expired credit cards, overdue payments, or failed payments. They’re unpleasant to receive, so they require the correct tone to avoid alienating a customer—or affecting their feelings toward your brand.

In this dunning email, Spotify doesn’t come off accusatory at all—they’re about as playful and nonchalant as you can be about a failed payment. In fact, the phrasing even makes it feel like it’s not the customer’s fault. The email also reassures the customer that they aren’t going to be cut off immediately (“We’ll try your payment again over the next few days”) and offers a direct link where the customer can go to enter a valid credit card.

Terms of service and privacy policy updates

Via: BeeFree.

There might not be any email more dry than a terms of service or privacy policy update. So credit to Hulu here for pulling off one that, at the very least, attempts to do more than just update customers about the change for legal reasons. For the people who read this email, it engenders good will—as it does something you rarely see, and summarizes the biggest and most relevant changes to the company’s policies. It also uses Hulu’s very modern green gradient pattern in the box at the top, which reinforces the company’s branding.

Key takeaways

Transactional emails aren’t always looked at as marketing emails, at least not when compared to things like sales broadcasts. However, every email interaction with a customer is a marketing email, even if it doesn’t look that way on the surface.

To get the most out of your transactional emails to both inform and delight your customers, there are some important things you should keep in mind.

  • Focus on the transaction. Transactional emails have very high open and click-through rates because people want to see the details of their order. So make sure to serve the customer by keeping the transactional details front and center.
  • Keep it legal. Since transactional emails don’t require an opt-in like other marketing emails, there are laws around the types of content they can and can’t include. While the U.S. is more permissive with incorporating a limited amount of advertising content in transactional emails, many other jurisdictions aren’t quite as forgiving—so make sure your transactional emails are legal where you’re sending them.
  • Subtly reinforce your brand. Use your logo, color scheme, and aesthetic in your transactional emails. And also show off your brand’s voice where you can.

Customer service is marketing. Even if you aren’t promoting products in your transactional emails, you should be promoting your customer service—that will boost your image in your customers’ eyes.

Illustration by Jessica Johnston.

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3 things you should do when there are competitors in your market https://easydigitaldownloads.com/blog/3-things-you-should-do-when-there-are-competitors-in-your-market/ https://easydigitaldownloads.com/blog/3-things-you-should-do-when-there-are-competitors-in-your-market/#comments Tue, 08 Oct 2019 14:00:36 +0000 https://easydigitaldownloads.com/?p=1450710 For most digital product niches, competition comes with the territory; eventually someone will come around and either try to duplicate what you’re doing, or provide customers with an interesting alternative. In this post, we talk about what to do if this happens!

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For most digital product niches, competition comes with the territory – eventually someone will come around and either try to duplicate what you’re doing, or provide customers with an interesting alternative.

It can certainly be anxiety-inducing to feel the looming threat of lost customers when you’ve worked so hard to create quality products, establish yourself, and build your brand. But, does knowing that it’s just a normal part of running a digital product business help? No? Okay, well let’s talk more about what you can do about it then!

In this post, we cover 3 things you need to do when there are competitors in your market.

1. Take inventory and do some research

Auditing your own business

I’m going to go ahead and guess that you probably run your store in a way that reflects your values and what you think is best. In fact, you might think you have no reason to think that your methods aren’t the right ones, because you’re seeing the sales roll in, and hey, that’s all the proof you need.

Everything’s cool, right? Well…yes and no.

It’s so, so important to be proactive and protective of your brand, even during times of relative comfort. It may be that your brand is thriving today, but competitors can come out of nowhere and surprise you.

This is especially true when it comes to digital products because in many cases, the barrier to entry is fairly low. Is the type of product you’re selling something that can be easily replicated? Is it something that doesn’t take that long to learn how to make? These are important questions to ask, because you want to be as prepared as possible for the effects of competitors on your market.

If you’re in a relatively new niche, it may just be a matter of time before someone else figures out how to do the same thing you’re doing. And if you’re in an already competitive niche, well then…competitors are a given!

What are your weaker points?

What does the customer want? The best product, the best value, and/or the best experience, right? With this in mind, try to view your brand from the customer’s perspective.

What are the potential vulnerabilities you can identify within your own business? Is there something left unattended, something that you’ve needed to update for a while, or something you’re behind on?

eCommerce changes all the time; what works today might not work tomorrow. So, what does this mean when it comes to competitors on the scene?

It’s research time

Long-term digital product store success doesn’t happen in a vacuum; if you want to stay in the game, research is important. Without the right information, how can you make decisions going forward?

“Shopping your competitors” is not a new concept. It might feel sneaky, but it’s simply necessary.

It’s time to find out: What are your competitors offering? Take notes on what they’re doing – from their pricing, product features, and marketing, to the website experience, purchase process, and brand elements.

Here are some more questions to ask:

  • What do your competitors do well?
  • What could they improve?
  • How do their products compare to yours in quality, scope, and size?
  • How does their product pricing compare to yours (accounting for quality, scope, and size)?
  • Does it seem like they have a lot of customers? Positive reviews? Social media followers?
  • If your competitors seem to be doing well, what marketing strategies are they using?
  • What kind of posts are they making on social media?
  • Are they doing giveaways, competitions, or other engagement campaigns?
  • Is their website more modern and up-to-date than yours?
  • Is the shopping experience efficient and pleasant?
  • How’s the checkout experience? Have you gone through the process of purchasing a product (without necessarily actually completing the purchase)?
  • What are their products like? Maybe it’s worth buying one to find out.
  • Do they offer interesting or high-value product bundles?
  • What are their product descriptions like?
  • How about the product artwork?
  • Are they cross-promoting with other brands?
  • What content formats are they using to bring in traffic?

2. Differentiate yourself

Once you’re armed with all of this data, you can get a better picture of how your business stacks up against the competition. Figuring out how to differentiate yourself is the next logical step.

In general, when you have competition within your market, it’s important to make yourself stand out in some way. Why should customers choose to shop at your store when there are other options? What can you offer that your competitors can’t?

Should you compete on price?

Undercutting the competition is one way to get some attention, but it may not necessarily be the best strategy if you don’t want to have a “budget” brand. If your brand is considered premium, or even standard quality, competing on price can limit your options; in other words, the only way to go is down.

Add value to your products

Boosting your product offering, on the other hand, does two things: It makes your store look awfully good compared to competitors who are offering less, and it communicates to the customer that you care about giving them maximum value for their money.

What extra content can you include with your products? What about other products in the same series? Or downloadable materials like workbooks, project files, and creative assets?

Instead of charging less for your products, think about what you can do to give customers more.

Change up the business model itself

Sometimes, you’re better off making changes to your business model, as opposed to changing your products. For instance, if you have competitors that can more-or-less replicate everything you’re doing, and you’re not seeing effects from upping the value of your products, this could be something worth considering.

The membership / subscription model is one option that gives your customers a whole new experience. Some people really prefer memberships, paying a lower monthly fee to have access to the same products they would otherwise buy once in a while. Plus, it can mean more reliable revenue for you, too!

If you’re not into recurring monthly memberships, think about options like one-time all access passes, or selling smaller portions of individual products. The bottom line is that offering a unique business model distinguishes you from the competition and gives customers who prefer that model an additional reason to buy from you.

Utilize buyer personas

Are your competitors using a one-size-fits-all approach? If so, catering to different buyer personas is another way to differentiate yourself.

What’s a buyer persona? Well, think about the different types of people who buy your products. Are some professionals, while others are hobbyists? Are some coming from certain areas of interest? What about demographics, buyer behaviors, and preferences?

Buyer personas essentially represent different segments of your audience – and they can be extremely useful for directing your marketing efforts to the right places. But it’s not just that; structuring your digital product store around different buyer personas gives your customers a much more personal experience, catering to their specific needs and desires.

In short, buyer personas can make your brand more engaging, compelling, and helpful, giving you that extra competitive edge you need to stand your ground within your niche.

3.Strengthen your brand

Although focusing on growing your brand is always a good idea, it’s particularly important when competitors are on the scene. If you’ve managed to research your competitors and differentiate yourself from them, doubling down on your brand can fortify your entire business.

This might mean getting really clear about your brand image and brand voice, if you haven’t already. Or, it could be that you haven’t spent much effort on branding, and now it’s time.

Regardless, there are some things to think about when it comes to strengthening your brand:

  • Have you claimed your brand name on any social media platforms that you plan to use? If not, do it!
  • Do you have consistent branding across all of your social media accounts? A uniform look across platforms is key if you want customers to immediately recognize and become familiar with your brand. This applies to images, language, emojis, and hashtags, for example.
  • Are you making use of all of the tools available to you? For instance, if you’re active on Instagram, but you’re not utilizing stories or IGTV, there may be untapped possibilities for growing your brand.
  • Are your branding assets all up-to-date? Outdated logos and mismatched graphics have got to go! Consider getting your brand assets updated if they haven’t been for a while.
  • What’s something new you can do to keep things fresh? Has your interaction with customers become stale? Are your methods predictable? Maybe it’s time to introduce something new, like a live Q&A session, a new community forum, video content, or a fresh new website design.
  • Have you thought about cross-promotion? Consider partnering up with other complementary businesses, influencers, or industry professionals in order to expand your audience.
  • Is it time for an affiliate program? If your brand has been around for a while (or even if it hasn’t), you could be missing out on the magical effects of affiliate marketing. 

You can also focus on inspiring customer confidence by utilizing social proof, such as a review system, or testimonials from bigger names, if you can get them. Keep in mind that some industry figures are happy to provide testimonials in exchange for free products!

Stay the course

Unless you’ve decided that the competition is just so fierce that you’re forced out of your niche, stay the course and keep these strategies in mind. Maybe you can get away with just tweaking a few small things to stay competitive, or maybe you feel the need to completely reinvent your brand.

Regardless, competition certainly keeps you on your toes. It can be a good thing, if you take it as an opportunity to audit your own business, research what your competitors are doing, differentiate yourself, and strengthen your brand. All of those things can be net positives when all is said and done, so embrace the concepts of growth and change, and you’ll figure it out!

How have you handled new competitors? How has the competition affected your own digital product business, and what did you do about it? We want to know! Comment below.

Illustration by Jessica Johnston

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The importance of emails for your digital product store https://easydigitaldownloads.com/blog/the-importance-of-emails-for-your-digital-product-store/ Tue, 10 Sep 2019 14:00:51 +0000 https://easydigitaldownloads.com/?p=1439321 How you communicate with your customers is one of the most important aspects of running a digital product store. Even though social media has dramatically changed the nature of online communications, email remains the industry standard for all kinds of purposes. Whether you want to relay information, engage your customers, build excitement, or market your

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How you communicate with your customers is one of the most important aspects of running a digital product store.

Even though social media has dramatically changed the nature of online communications, email remains the industry standard for all kinds of purposes. Whether you want to relay information, engage your customers, build excitement, or market your products, you don’t want to overlook this crucial element of your business!

In this week’s edition of The EDDit, we explore the topic of emails and why they’re more important than you might think.

Email is as popular as ever

No, email is not dying! In fact, it remains a part of everyday life for 99% of consumers worldwide – and regardless of demographics, email is a great way to stay in touch with your customers. With all of the other options out there, even 73% of millennials prefer email when it comes to receiving communications from businesses.

It’s also worth noting that email is one of the few lead generation channels that you can completely control. Social media accounts are subject to the whims of another company — your account is always at risk of being shut down at any time without notice and you can never be sure how algorithms are deciding when and to whom your message is being delivered. Your mailing list is simply more in your control.

Email is the only place where people (not algorithms) are in control. With social and other digital channels — Facebook, Instagram, LinkedIn, paid search, organic search — someone or something else decides who sees your content and when and where they see it.

Ann Handley

To reach customers on social media platforms, you need to do a lot of fine-tuning, and often pay for ads to see significant results. Compare that with email, which goes right to the customer’s inbox. The only thing you have to worry about is getting customers to actually open your emails and click through!

Which brings us to the other main reason for email’s continued popularity: conversions.

Did you know that email marketing has an ROI of 3800%? Some sources even report an ROI as high as 4400%! Also, customers who buy products through email purchase 138% more than those who don’t receive email offers.

It’s safe to say that email is just more effective.

It’s more than just newsletters

Just like some people hear “content marketing” and think “blogging,” some people think email marketing is just about sending the occasional newsletter. But while newsletters can and certainly should be part of your overall email strategy, there’s more to it than that.

Automated emails – or emails based on customer behavior or attributes – can be equally as important. You might set up an email campaign that automatically sends a thank you coupon code to VIP customers once they’ve spent a certain amount in your store, for example. Or, your could automatically remind potential customers to come back and complete a purchase if they leave your site before checkout.

Transactional emails are a type of automated email triggered by certain user actions and usually contain important information. Purchase receipts, password reset emails, and account notifications are all great examples.

Transactional emails are important for establishing trust and rapport with customers, and making sure they have the information they need to effectively use your products, use your site, and keep track of their transactions.

Additionally, you have broadcast emails, such as sales or product announcements, company news, and contests, to name a few. These emails are the bread and butter of your marketing efforts – newsletters included.

Email marketing services like Jilt can send all of these types of emails, with segmentation, automation, and a variety of other features that allow you to customize and send automated, transactional, and broadcast emails to your customers.

Personalization and segmentation

When it comes to email marketing, one of the most common complaints that customers have is that emails simply aren’t relevant to them. And who can blame them? It’s no fun to have an inbox full of emails that aren’t applicable to your life in any way; nowadays there’s enough inbox chaos as it is!

Customers are tired of generic marketing. They want brands to serve them content and offers that appeal to them. If they don’t connect with your emails, they’ll unsubscribe, and you may lose those customers forever.

Jilt

With this in mind, it’s important to segment your emails if you want to be sure that they’re being delivered to the right customers, at the right times, and that the content is personalized using all the historical data you have. This can include things like user preferences, interests, or purchase history, for example.

Segmentation is personalization at scale.

Jilt

While personalization tends to be seen as more on a per-user basis, segmentation is a great way to add personalization to your emails on a larger scale, getting the appropriate messages to entire groups of people based on user characteristics, demographics, niche, etc.

Almost every email can be a marketing opportunity

The truth is, email is the primary way to directly communicate with your customers – and that means it’s one of your most valuable marketing channels. For example, even transactional emails like receipts or shipping confirmations can be used to do things like:

  • Cross-sell related products
  • Build goodwill with customers by offering support
  • Promote content
  • Ask questions

When you start to think about all of your emails as marketing opportunities that lead toward stronger customer relationships and future sales, you’ll get a better return on your investment when using email.

Email types and sequences

So, what are all of the types of emails and email sequences you might decide to incorporate? Let’s take a look at the most common examples:

  • An opt-in email reply. If you have an active blog, people will want to sign up to your mailing list to be notified when you publish new content. Sending an opt-in email confirms that they are signed up, or prompts the subscriber to confirm it for themselves.
  • A cart abandonment email. If someone abandons a purchase, you can send a cart abandonment email in an effort to save the sale. Services like Jilt allow you to track cart abandonment, capture customer emails, create automated campaigns, and more. To read more about cart abandonment, you can also check out the post we wrote about it over here.
  • The purchase confirmation email. This lets your customers know that their purchase has been completed. Personalize their purchase email with more information about the product(s) they chose.
  • The download email. Once your customers complete a purchase, they’ll need access to their product(s). The download email is how you digitally deliver those files. Explain any specific details about how they can get access to their new purchase fast.
  • A welcome email series. You can onboard new customers by sending a welcome email series, establishing rapport and helping them learn more about your business or product. Introduce your business, your vision, your products, and yourself!
  • A check-in email. Depending on the type of products you sell, you might want to send a check-in email a while after the customer purchases to check and see if they are enjoying the product or if they have any questions.
  • A dunning email. If you have a subscription product or use recurring payments, this email notifies users about the status of their accounts and the next steps to take, such as credit card updates. Help your customers avoid missed payments and cancelled subscriptions.
  • Updates and news emails. Whether it’s a newsletter or a simple email letting subscribers know about some kind of update to your business or product, or news, these emails keep your customers in the loop.

Remember…

If done well, email marketing can be awesome, but you want to take the right approach for your specific customers, your brand, and your products. Keep things relevant and timely, and don’t completely overwhelm your mailing list with excessive messages.

With that said, regular (not spammy) communication is a good way to keep your brand in front of people who have purchased from you – and helps you stay in the customer’s top of mind awareness.

Let’s hear from you! What are your experiences with using emails for your digital product store? Share your insights in the comments below.

This post was sponsored by Jilt, an all-in-one email marketing platform built for the needs of EDD stores.

Illustration by Jessica Johnston.

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10 ways to show your customers you value them https://easydigitaldownloads.com/blog/10-ways-to-show-your-customers-you-value-them/ https://easydigitaldownloads.com/blog/10-ways-to-show-your-customers-you-value-them/#comments Tue, 27 Aug 2019 14:00:11 +0000 https://easydigitaldownloads.com/?p=1433813 Customers are what make the eCommerce world go ‘round – in fact, you wouldn’t have a digital product store without them! So, why not show them some love? In this week’s edition of The EDDit, we’ve put together a list of 10 ways you can show your customers you value them.

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Customers are what make the eCommerce world go ‘round – in fact, you wouldn’t have a digital product store without them!

Your customers keep money coming in the door, provide you with useful feedback for creating new products, generate social proof for your business, and increase your brand visibility. To top it off, all of this fosters customer confidence in your products, and ultimately helps your store grow and thrive.

So, why not show your customers a little love? In this week’s edition of The EDDit, we’ve put together a list of 10 ways you can show your customers you value them.

1. Start a customer loyalty program

If you want to build customer appreciation into your business, creating a customer loyalty program is a good place to start. Not only is this a way to show your customers you care; it’s also an effective method for boosting engagement and promoting long-term customer retention.

For example, you might decide to use gamification with your loyalty program, awarding loyalty points for every customer purchase and giving out certain prizes, benefits, or discounts when customers reach a certain number of points. Or, you could use the classic “punch card” style system, where customers who buy a certain number of products are rewarded with a free product.

2. Send handwritten thank you notes

These days, customers are bombarded with never-ending generic efforts to get their attention – loud promotions, endless emails, and spam are the norm. How nice would it be for them to actually receive something that took a bit more thought?

Sending your customers handwritten thank you notes shows them that they’re important enough to warrant some real-world effort – and it’s memorable, too! 

3. Feature customers in your newsletter or on social media

One easy way to work customer appreciation into your existing business is to feature customers in your newsletter or social media posts. This gives them a bit of recognition and doesn’t really require much extra work from you.

Consider including a customer spotlight section in your newsletter, showing what customers have created using your products, or sharing a bit of their stories to inspire other people in similar positions. Or, you could start a “customer of the month” post series on your blog or social accounts, for example.

4. Offer exclusive customer benefits

Sometimes simply being given access to exclusive benefits can let customers know that they’re special to you. Customer appreciation sales, special coupon codes, extra content, or partner discounts are just a few ideas.

You might even decide to give your customers the VIP treatment by presenting multiple benefits together as a reward package to thank them for sticking around!

5. Host an online or in-person event

One of the best ways to make customers feel truly valued is to actually give them your time. Whether you’re getting to know who they are, or making an effort to help them in some way, spending time with your customers – even just occasionally – can make a big difference to them.

Webinars, live Q&As, and group coaching sessions are great options, as are actual in-person events. It’s not uncommon for businesses to host live customer appreciation events that include things like deep discounts, tutorials, or other helpful tools and information.

6. Remember customer birthdays

It might seem like a small gesture to you, but receiving a birthday greeting can make someone’s entire day. When it comes to your customers, remembering birthdays helps to remind them that they aren’t just a number.

7. Upgrade your most loyal customers

If you have certain customers who are particularly loyal or have bought a lot from your store, consider upgrading them to premium level products, higher membership tiers, or similar. These kinds of gestures are small concessions to make considering the happiness and sense of appreciation they can bring to your customers.

8. Give away company swag

Everyone loves physical gifts, so why not give your customers some company merchandise? Better yet – go above and beyond and customize the gift you give to the specific customer. When you make one customer feel really special, they’re likely to spread the word to others.

9. Hold a prize drawing

Another way to give back to your customers is to include them in an exclusive prize drawing. You could give away some kind of physical or big ticket prize, free products, or store credit – or you could give away extra downloadable goodies, or services like one-to-one coaching and consultation.

10. Create a referral program

If you have a lot of loyal customers and frequent buyers, creating a referral program is an easy way to extend more benefits to them and thank them for their continued support. Plus, it benefits you by bringing in more customers – it’s a win-win situation!

Above all, be genuine

At the end of the day, the best thing you can do to make your customers feel valued is to be genuine with them. There’s no point in making half-hearted attempts; if you don’t have the time and resources to express thanks and appreciation to all of your customers at once, at least pick out a few and go from there. As time goes on, you can reach more people.

Customers are humans – and all humans have the need to be acknowledged and feel valued! Whatever you choose, showing customer appreciation is something that can only benefit you and your business in the long run.

What methods have you used to show your customers you care? Do you have any ideas to add to this list? Let us know in the comments below!

Illustration by Jessica Johnston.

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Tips for staying inspired through the highs and lows of entrepreneurship https://easydigitaldownloads.com/blog/tips-for-staying-inspired-through-the-highs-and-lows-of-entrepreneurship/ https://easydigitaldownloads.com/blog/tips-for-staying-inspired-through-the-highs-and-lows-of-entrepreneurship/#comments Tue, 13 Aug 2019 14:00:05 +0000 https://easydigitaldownloads.com/?p=1426974 Whether you run your own digital product store or some other type of business, entrepreneurship can be a roller coaster ride. In this post, we’ve put together some of our tips for staying inspired through the highs and lows.

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Whether you run your own digital product store or some other type of business, going your own way can be a roller coaster ride – there’s no doubt about it!

Common difficulties of working for yourself include things like the pressure of increased responsibility, social isolation, the expectations of your friends and loved ones, as well as all of the creative and technical elements that go into making a business work. But it’s more than that; consider things like variability in sales, new trends, tools, and industry methods, plus a constantly evolving eCommerce landscape with new rules and regulations popping up (or changing) all the time.

It can be quite a challenge to keep your head straight through all of this!

Never fear – in this post, we’ve put together some of our tips for staying inspired through the highs and lows of entrepreneurship.

Make products you need

Necessity is the mother of invention.

English proverb

As an entrepreneur, one of the biggest ways to guard yourself against disappointment is to make products that you actually need yourself. This isn’t just because you want to avoid the feeling of failure, per se; it’s because creating things for yourself means that there’s always a positive outcome, regardless of your sales performance.

Now, that’s not to say you shouldn’t pay attention to lulls in sales, or that you shouldn’t be concerned about money at all. Rather, it’s the idea that when your business is born from your own needs and desires, you benefit no matter what. Plus, solving your own problems first shows your customers that your products actually work.

This strategy makes the whole process of creating and running your business a lot more organic for you as well, and gives you a more personal investment to hold onto during the more difficult times. If your investment is purely financial, your outlook tends to be tied to your financial success alone.

Keep daily inspiration on hand

Running your own business can use up a lot of your ideas and energy – and if you want to be able to withstand the highs and lows, it helps to find ways to replenish those things.

Daily inspiration can help. This can be anything from blogs and podcasts, to Pinterest boards and YouTube playlists. Whatever you prefer, curate a collection of materials that get you moving, calm you and help you focus, or provide you with some kind of inspiration.

Here are a few examples:

  • A YouTube playlist of videos that motivate you. Talks and speeches by people you admire and want to emulate are useful when you need a boost. Look for strong entrepreneurial role models who are action-oriented, accomplished, and have made an impact beyond just pure financial gains.
  • Music that helps you get in “the zone”. Ambient or repetitive music that doesn’t have vocals or loud elements can be helpful for focus and concentration.
  • Subscriptions to niche or industry newsletters and blogs. New developments, news, and interesting content can give you new ideas and spark your motivation. There are also sites like Hacker News, which is often years ahead with content relevant to entrepreneurs, and Product Hunt, which is helpful for staying up-to-date on the latest new and notable products.

Plug into your community

When things get hard, having a support system can be everything. When you have people that you can relate to, you at least feel like you’re not alone in your decisions and struggles.

Plus, getting involved with communities centered around entrepreneurship, maker culture, small business, etc. gives you access to more resources, and a place to learn, ask questions, and find successful people to emulate.

Discussion groups are great places to challenge your ideas, and they provide a safe place to brainstorm, express new ideas, and get feedback from like-minded people. Networking events and niche meetups can also be especially good for holding you accountable to your goals and promises, and helping you find what entrepreneur Chris Guillebeau refers to as your “small army” of colleagues and supporters.

If you want to take over the world, or at least change it in a positive way, you’re going to need an army to back you up. Your army does not need to be large, nor does it need to consist of full-time troops. Some of the best armies are purposely lean on bodies, but never on overall commitment to the cause.

Chris Guillebeau (The Art of Non-Conformity)

You can find meetup events, discussion groups, and professional groups and events on Meetup.com, Facebook, and LinkedIn, for reference.

Don’t forget about your family and friends! Take note of the people in your life who lift you up, the ones that motivate you, as well as those who will be real and honest with you, no matter what. It’s good to know who’s available for different purposes. Sometimes we just need to vent or be comforted; other times, we might need some tough love.

Also, living the entrepreneur life isn’t easy, and some people might not relate to your struggles. There’s no shame in limiting your time to the people who inspire you the most, or customizing your social life in the way that works for you. For example, if you’re used to saying ‘yes’ to specific events or certain people that tend to leave you feeling drained, or take up too much of your time, maybe it’s time to practice saying ‘no’.

Create more structure

One of the more difficult things about entrepreneurship is staying on top of everything yourself – but if you can bring some structure to your creative, technical, and business processes, it can help ease that burden.

Here are a few tips:

  • Automate anything you can. Use tools like Zapier to create automated workflows that free up your time and energy.
  • Answer emails at routine times of the day, instead of checking every push notification.
  • Set reminders and alarms, so you don’t have to worry about remembering everything.
  • Use productivity tools like Trello, Basecamp, and GSuite to organize and manage your projects and schedules.
  • Make running lists of your goals, To-Dos, ideas, and problems that need to be solved.
  • Set specific goals and delegate tasks accordingly. Vague or unspecified priorities lead to stalled projects, inefficiency, and waste.
  • Don’t be afraid to hire a virtual assistant or freelancers to help you out with tasks that overwhelm you. If something is causing you a lot of stress, outsourcing it might be worthwhile!

Think about anything you can do to systematize, automate, and simplify your business; we even wrote a post about productivity for digital product creators over here. You can apply some of the same principles to your life outside of work, too!

Be conscious of your work-life balance  

While it’s true that greatness requires a lot of sacrifice, at the end of the day, you’re only as successful as your health and happiness. That means different things to different people, but there are some common concerns to think about.

If your goals require you to work long hours and you can’t afford to hire help, for example, you may not be getting adequate sleep, relaxation, and stress relief. Your health can take a serious hit in this situation.

It’s important to create a plan that will eventually allow you to step back a bit and address your wellbeing, but in the meantime, you can do certain things to mitigate negative effects. Remember, a healthy body is a healthy mind; your brain is an organ, after all!

Regardless of where you fall on the work/life balance spectrum, here are a few ideas to consider:

  • Take regular breaks, even if they’re just for a few minutes each. Get up, walk around, stretch, or just close your eyes. At the least, break every few hours, but getting out of your chair once per hour is ideal.
  • Stay hydrated. Keep water on hand at all times. It’s easy to get so involved in what you’re doing that you forget to eat, drink, or take bathroom breaks. If this is relatable to you, consider setting reminders so that you’re prompted to do these things at certain times.
  • Sign up for a meal delivery service, or prepare meals in advance, so you don’t have to think about what to cook or resort to ordering unhealthy food, or grabbing whatever is convenient at the last minute. Some people find meal replacement shakes and bars useful for this reason.
  • Get a standing desk, so that you can avoid the physical costs of sitting – even consider a treadmill desk, so you can get adequate exercise while working.
  • Design an environment that you find comfortable and conducive to your productivity. This can include things like an ergonomic chair, ergonomic peripherals (mouse, keyboard, etc.), and better monitors, for example. Acknowledge the things that make you happier while you’re working, and try to accommodate them.
  • Keep your workspace as uncluttered as possible to reduce chaos in your environment.
  • If you have the budget, schedule home cleanings. It’s one less thing to stress about!

Once you get to a point where you have stable turnover, you can focus on making up for the stress, long hours, and any other health effects. Scheduling in vacations or dedicated time away from work where you completely unplug can be especially important.

Physical activity and rejuvenation are also essential if you want to counteract the effects of the entrepreneurial lifestyle, which often includes a lot of sitting, many hours looking at computer screens, etc. Join a gym, take an exercise class, or engage in some other activity you enjoy.

Whatever gives you an outlet for discharging stress and pent-up physical energy is a good thing. Need a punching bag? We’re not judging!

Keep track of your gains

Right in the midst of a low point in your journey as an entrepreneur is when you’re most vulnerable to forgetting all of the progress you’ve made and getting down on yourself. To avoid this potential spiral, keep track of the positives – gains, wins, accomplishments, positive feedback – so you have something reassuring and inspiring to refer to when you need it most!

You could create Pinterest boards, vision boards, frame and hang your accomplishments on the walls of your office, or enlist the help of a friend to remind you of all the good stuff. Nothing is too silly when it comes to finding a way to keep your head in the game.

Forgive yourself

Most of all, you can’t be expected to be perfectly motivated, inspired, and happy all of the time – and that’s okay. You’re human! Know that you’re not alone when it comes to experiencing the highs and lows of entrepreneurship, and forgive yourself for experiencing negative emotions and frustrations.

Modern digital life paints a picture that everyone has perfect lives and is doing perfectly well, yet society shows signs of being more disconnected than ever. It’s good to have high standards for yourself – just remember that you’re probably doing better than you think!

What has helped you the most as an entrepreneur? We’d love to hear from you. Drop us a comment below!

Illustration by Jessica Johnston.

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7 common digital product store obstacles and how to overcome them https://easydigitaldownloads.com/blog/7-common-digital-product-store-obstacles-and-how-to-overcome-them/ https://easydigitaldownloads.com/blog/7-common-digital-product-store-obstacles-and-how-to-overcome-them/#comments Tue, 30 Jul 2019 14:00:06 +0000 https://easydigitaldownloads.com/?p=1420308 Creating a successful digital product store is no small feat! Like most ventures, it comes with its share of potential roadblocks. In this week’s edition of The EDDit, we discuss some of these common obstacles and how to overcome them.

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Creating a successful digital product store is no small feat! We’ve written about common mistakes to avoid when launching your store, but what about the issues you may encounter while running it?

As a digital product store owner, you want to be as forward-thinking as possible, anticipating problems before they arise, and being proactive to mitigate risk and complications. But sometimes, things just happen, life gets in the way, or competitors come out of the woodwork. While you can’t predict the future, you can make yourself aware of what to look out for to be as prepared as possible!

In this week’s edition of The EDDit, we go over some common obstacles and how to overcome them, so that you’re ready for anything.

 1. Sales aren’t going well

It can be disheartening, but variations in sales performance is not unusual when it comes to running a digital store. If you are experiencing a lull in digital product sales, there are some different factors to think about.

Social proof and customer confidence

How are your products received? Are there bad reviews floating around in cyberspace? Customer confidence is extremely important when it comes to selling digital products, and you want to be aware of any negative feedback coming your way.

If you’ve got some unhappy customers, the best approach is to try and understand why they aren’t happy, and find out what you can do about it. Although some people may be difficult to please, you’d be surprised how far providing good support can go!

Many companies create a sense of transparency and direct availability by responding to reviews on Google and Facebook (for example) or interacting with customers directly on Twitter. Showing that you’re available and listening is huge.

But customer confidence doesn’t just stop there; social proof is also needed for people to feel comfortable trusting you with their hard-earned money. Customers want to see that you’re legitimate, and that your products are used and endorsed by others before they buy. Testimonials, ratings, reviews, and real-world examples of your products in use can all be helpful when it comes to inspiring people to buy them.

Lack of research

If a product isn’t selling, it could be due to lack of research on your part. Is the market saturated? Was it a bad time of year for your product release? Did you make something that people don’t actually want or need? Are your products relevant and up-to-date?

All of this information can help you identify improvements that need to be made in order to boost your sales.

Pricing can be a factor, too. Are your products too expensive for your target audience? Are they too cheap? Sometimes, lower prices can be associated with lower quality – or they might not bring in enough money to cover the costs of running a digital store.

You can overcome some of these issues by making sure that you have a minimum viable product (MVP) in the first place. You might even decide to put your MVP on a marketplace for the traffic and visibility; this can help you verify that your product is going to perform well and help you avoid a total flop.

If you want more advice about launching digital products, check out our post about it here.

Not enough new products

Some stores may start out strong, only to lose steam later on as their product releases wane. Are you releasing enough new products to stay in the game? People might lose interest if they see that nothing new is coming out.

Consider taking some time to create new products, or hiring someone else to create them. If you don’t have the time or resources to create products from scratch, there are plenty of ways to repurpose your existing products, or create digital product bundles. This can refresh your storefront and pique the interest of your customers.

Poor marketing

There’s no two ways about it: good marketing is crucial for the success of your digital product store. In fact, marketing can make or break a sale.

If your sales are underwhelming, it can be good to take a look at how you’re marketing your products; if nothing else, you can at least rule it out as a contributing factor.

Your marketing could be lacking if:

Your product artwork is outdated, inconsistent, messy, or low-quality.

If you’re unable to make better artwork yourself, you can find affordable designers on sites like Fiverr. If you do have some knowledge of Photoshop (or similar), you could create an artwork template that you can reuse for each new product release.

Your product descriptions are incomplete, excessively long, difficult to read, or have grammatical errors.

Concise and accurate product descriptions are key when it comes to converting sales, as they help customers immediately understand what’s included, how they can use the product, and any prerequisites (such as specific software) that may be required to use it.

If writing copy isn’t your strong suit, consider hiring a professional copywriter (or even a friend who’s just really good at writing) to fix up your product descriptions.

You don’t have adequate digital product demos for your products.

Customer confidence is critical when it comes to selling digital products – so, if you don’t have demos that adequately showcase your products, it’s possible that your sales could be affected.

Your social media profiles are bare, inconsistent – or nonexistent.

Social media is not only where people go to find out if your company is legitimate; it’s also the primary arena for engagement with your customers. If you need some guidance on how to up your social media game, check out our post about it over here.

Your branding is outdated, inconsistent, or incomplete.

Let’s face it: Customers want the latest and greatest – it’s psychological. Simply put, quality branding can make a huge difference when it comes to driving demand and desire for your products.

How is your brand perceived? Is your logo up to date? Are your color choices, fonts, imagery, and language attractive and inviting? Can you do more to increase the visibility of your brand?

Consistency is very important, but it’s also essential to audit your brand with modern trends in mind – which means it’s extra important to pay attention to what’s going on in your niche. All it takes is some research!

Check to see what your competitors are doing, and don’t be afraid to adopt what seems to work for them. You don’t need to reinvent the wheel; you can take ideas from your competitors and tweak them to suit your own brand.

2. You’re getting squashed by the competition

It’s what you’ve been dreading: A new or larger competitor or platform has just appeared on the scene, or an existing competitor has made a change that renders your offering suddenly irrelevant. Now what?

You could compete on price, or innovate the product itself. You could also expand your offering to include additional content, extras, or just more value. Think about what can you offer that your competitor doesn’t.

You might even be able to innovate the business model. For example, one potential way to create a competitive advantage would be to incorporate memberships into your digital product store. Some customers may really like the option of paying a lower monthly fee to have certain levels of access to your products, and it can make you stand out against your competitors if they are running standard digital stores.

3. You’re overwhelmed with managing everything

Sometimes, taking on too much can really slow you down to the point where you’re actually neglecting important aspects of your business.

Perhaps you’re focused so intensely on the technical side of things that you neglect your marketing or fail to create new products. Or, maybe you are so busy with product creation and other creative tasks, that you forget to tend to things like website maintenance.

In any case, there are some ways you can systematize and organize the way you manage your digital product store, so that you can get back on track:

  • Create a business plan for your digital product store if you haven’t already, or go back and re-familiarizing yourself with your existing business plan for guidance.
  • Adopt some productivity hacks to help you become more efficient, and free up your time and energy.
  • Tackle your support queue, or hire someone to help you with support.
  • Check to see what website maintenance, updates, and fixes need to be done, and set aside a block of time to do all of them.
  • Consider hiring an accountant if you haven’t already. Accountants are specialists, and who wants to deal with all of that stuff anyway? 🙂

4. You have website issues

Are you experiencing site performance issues? Or worse, is your digital product site down altogether? We put together this post to help you out if the worst does happen.

We’ve also talked about site security and optimizing your digital product store for mobile use, both of which are concerns when it comes to maintaining your digital product website properly.

Pssst! Hey, you…just a friendly reminder:

Don’t forget to keep a backup of your site at all times!

5. There are new laws to worry about

At some point you might find yourself dealing with new tax laws, online privacy laws, laws regarding selling subscriptions, or laws about email marketing, etc. How do you know if you’re fully compliant?

It can be a headache to stay on top of all of the tax and legal developments related to digital products. This is where having an accountant and/or a legal consultant available to you is hugely beneficial.

In addition, you can refer to our tax tips post, as well as these guides by TaxJar and Quaderno. The Federal Trade Commission also released a compliance guide with respect to email marketing, and we have a post about GDPR compliance for EDD users that you can check out here.

6. Your products have errors or need updates

Have you released a product only to get feedback about some errors that need correcting? Or, do you need to provide updates to your products?

Maybe your eBook has mistakes, or you released a video that’s out of date. Perhaps you sold some graphic files with formats that are no longer supported, or your software has bugs.

How can you get people the new versions of what they bought previously?

Once you have the fixed or updated product ready to go, you could simply send a download link to anyone who bought the product. If that isn’t possible for some reason, consider making an announcement on social media to let customers know that the updated version is available.

7. You can’t seem to explain to your friends and family what you actually do for a living

Running a digital product store often comes with a non-traditional lifestyle; from the benefits and challenges of remote working, to selling intangible products and doing everything online, some people just might not grasp what it is you actually do.

Think about refining your “elevator pitch”, creating a version for colleagues and professionals, and a version for the average person who might not understand technical jargon and industry terminology. Metaphors can be helpful here!

Sometimes, family and friends do want to understand, but just don’t have the words to describe it all. Don’t be afraid to show them how your products work, and share with them why you love what you do, and how your products meet the needs of other people in some way.

What obstacles have you encountered along your journey as a digital product store owner? Is there something we should add to this post? Comment below and let us know!

Illustration by Jessica Johnston.

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How to create a business plan for your digital product store https://easydigitaldownloads.com/blog/how-to-create-a-business-plan-for-your-digital-product-store/ https://easydigitaldownloads.com/blog/how-to-create-a-business-plan-for-your-digital-product-store/#comments Tue, 16 Jul 2019 14:00:44 +0000 https://easydigitaldownloads.com/?p=1413916 Having a business plan together is crucial if you want to set your digital product store up for success! In this week's edition of The EDDit, we cover how to go about creating one.

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Having a business plan together is absolutely vital when it comes to pretty much any type of business – but this is especially true for digital product stores.

It can be tempting to bypass this crucial step in favor of expediency; if you handle everything yourself, or sell your digital products as a side hustle, you might not see the immediate value in laying it all out. One of the biggest benefits to selling digital products is the increased simplicity – and it might seem like you just don’t need to bother with that boring old brick-and-mortar stuff.

This is a mistake.

In fact, your business plan is the very foundation on which your digital product store is built. Not only is it a useful blueprint for structure and logistics; your business plan guides just about every decision you make, and helps you ultimately create a business (and a brand) that is cohesive – and ideally, well-performing.

In short, it gives you direction.

Sure, there may be times when you don’t have all of the answers, or times when you need to forge ahead through uncharted territory. But, having a clear plan to draw from helps you stay focused, organized, and aware of what’s required to bring your vision to reality.

In addition to identifying and clarifying your goals and strategies, a good business plan communicates your mission to potential business partners and/or investors – and it focuses on your target audience, allowing you to hone in on who they are and the best ways to reach them.

In this week’s edition of The EDDit, we offer some guidance on creating a business plan for your digital product store, along with a template to help get you started!

Start with more than you need

If you haven’t written something like a business plan before, it can seem intimidating! But, most business plans follow a similar structure. We’ll just adapt this structure for digital product stores.

Getting everything together is the first step. You want to have more than you need to work with; when it’s time to actually write your business plan, you can trim everything down.

If you’re just starting out, you might want to peruse our posts about selling different types of digital products to get a better idea of what’s required for your specific venture. We’ve covered eBooks, software, services, audio and music, photographs, graphics and digital artwork, digital courses, video, documents, web-based services (SaaS), WordPress themes, and WordPress plugins.

We’ve also talked about everything from digital product pricing and digital product store security, to launching your product in a crowded market and some common mistakes to avoid when launching your digital product store – so check it out if you need some inspiration!

Once you have a good overview, you can better answer the questions that will help you complete your business plan.

A template designed for digital product stores

Conventional business plans tend to have a summary or executive summary section that highlights the major points, and is often written last (after you’ve fleshed out the bulk of your plan). But, when it comes to digital product stores in particular, I tend to err on the modern side.

There’s no reason why your business plan has to be excessively long. Your goal is to paint a complete and accurate picture, and communicate the most important details.

So, in the spirit of keeping things as clean and succinct as possible, we’ll forego the summary section, and replace it with something straight to the point – and easily readable. This not only helps you get extra clear about your mission; it also makes things a lot more enjoyable for those reading your business plan!

1. Business (or product) description

Your business description will be one of the first things anyone sees when they read your business plan – and it’s an integral part of your brand association. Here’s where you want to be able to describe your business in (ideally) one or two lines.

Your business description should be something that you can easily explain to anyone on the street.

If you’re creating a business plan for a specific product, just focus on your product instead. Some digital product businesses are just a single product (think software, SaaS, etc.).

Example 1:

Easy Digital Downloads is a complete eCommerce solution for selling digital products on WordPress.

Example 2:

Organic Themes provides minimal and responsive WordPress themes and page builder widgets optimized for the Gutenberg block editor.

Example 3:

Looplicious is a boutique live instrument and vocal sample label. We are dedicated to inspiring and enabling electronic music producers with unique and versatile sample packs that are carefully curated for quality and maximum usability.

Questions to answer:

  • Who are you and what are your values?
  • What are you selling?
  • What distinguishes your product from the rest?
  • Who are you selling to?

2. The problem

This section paints a picture of why your digital product store should exist in the first place. Why are you creating your store? What’s the problem that you’re aiming to solve?

Highlight the gap in the market that made you want to start your store, or the need you saw for a particular type of product. Write a paragraph or two to communicate these main points.

Example:

We dreamed of an easy-to-use affiliate marketing solution that looked and felt like WordPress. We yearned for a platform that put the utmost importance on reliable tracking and accurate data. And we longed for a system that delivered the features needed to make setting up an affiliate program ridiculously simple.

Fed-up with frustrating experiences using other unreliable systems already in the market, we wanted an affiliate system that we loved to use.

Questions to answer:

  • What inspired you to start your digital product store?
  • What market are you going after?
  • What problem have you identified within that market?
  • What complaints or criticisms do people have of your competitors?

3. The solution (your brand / product)

How does your business solve the problems you’ve highlighted? What solution does it provide your customers? How does it fill the market need you’ve identified?

This is a good place to highlight the competitive edge that your store or product brings to the table. What is your unique value proposition?

“Also known as a unique selling proposition (USP), your UVP is a clear statement that describes the benefit of your offer, how you solve your customer’s needs and what distinguishes you from the competition.”

Unbounce

Example:

With AffiliateWP, you get an easy-to-use, reliable WordPress plugin that gives you the affiliate marketing tools you need to grow your business and make more money. It’s designed to help you easily set up and run a successful affiliate program. AffiliateWP takes the hassle out of affiliate marketing so you can spend time focusing on what is most important — running your business.

Questions to answer:

  • How does your product improve the lives of your customers?
  • What solution does your product provide?
  • What makes your product unique or different from the competition?

4. Target market

It’s important to understand your target market and have a vision of your ideal customer in order to effectively sell your products to them. When it comes to your business plan, think about who you think will benefit most from your products, who needs your products, and who wants your products.

You should investigate where your target customers spend their time, what they are looking for, and what kind of money can be made selling your products.

Questions to answer:

  • Who are you selling to?
  • Are you entering a niche market? Is your market large? Small? Saturated?
  • What communities are your target customers a part of? What social media platforms do they use?
  • What are the characteristics of your ideal customer? Do you have a buyer persona? What about demographics?
  • What problems do these people encounter, and how can you solve them?
  • What products do your target customers already buy and use?
  • What’s the average profit margin of your niche?

Defining your target market is crucial, because when you’re just starting out, it’s unlikely that you can afford to advertise to everyone. Furthermore, if you want to compete with larger, established businesses, appealing to a specific niche is a must.

If you need help defining your target market, think about your products and work backward from there; what are all of the features? How do those features translate to real-world benefits? Who are the people that would want those benefits?

5. Competition

Give a brief summary of your competition. Where do your customers shop, and how are those businesses similar or different to yours?

You’ll want to investigate how your competitors promote their products, and what else seems to be really working well for them in terms of engagement. Although you can’t necessarily know exactly how well they’re doing sales-wise, you can glean some idea of engagement from their social media posts, for example.

Questions to answer:

  • Who are your primary competitors, and who are the frontrunners within your niche?
  • What are their strengths and weaknesses?
  • What products are competing with yours, and how are they priced and marketed?
  • Does your target market overlap entirely with your competitors?
  • Can you go after a related market and make a bigger impact?

6. Operations

This is the section of your business plan that covers the overall production, sale, distribution, and delivery of your products, as well as any ongoing considerations beyond the sale, such as support and updates.

Team

Describe your team – this can include freelancers you work with, web designers, product creators, business partners, and staff. If you’re bootstrapping it, list who you plan to hire (if applicable) as you grow.

Questions to answer:

  • Who is a part of your team, and what are they responsible for?
  • Do you have business partners?
  • Do you need to hire any outside help?

Product creation, distribution, and delivery

Think about the process of getting your product from conception to the customer. Describe how you will make your products, sell them, and deliver them.

Questions to answer:

  • Who creates the products? What’s your product creation process?
  • Do you want to distribute other people’s products as well, or just sell your own?
  • Will you distribute your own products on marketplaces to gain traction?
  • How will customers receive their purchases?

Documentation

Since digital products are not tangible, and can be infinitely reproduced (in many cases), they are often licensed to the user – not sold. This means that they also require an end user license agreement, and often other forms of documentation that help customers know how to use them, how to get the most out of them, and any limitations they should be aware of.

Questions to answer:

  • What kind of documentation do you need to create?
  • Will you have a documentation database and/or tutorials for your products?
  • Do your products require license agreements?
  • What about terms and conditions?
  • If you’re distributing other people’s products, do you have specific product submission guidelines, vendor / product creator agreements, etc.?

Support

It’s important to decide how you will communicate with your customers – especially when it comes to support. Some digital product stores keep it limited to a simple support page and contact form; others utilize Facebook, Twitter, and website chat bots, to name a few.

Questions to answer:

  • Who’s going to be handling customer support?
  • What support channels will be available to your customers?
  • Do you need to hire support staff?

Product updates

This can include things like new versions of software, updates to plugins (for compatibility, etc.), and new editions of eBooks, for example. If your products require updates, detail how you plan to provide them.

Expenses

Expenses make up a core part of any business plan – and you’ll want to at least have a rough idea of what you’re going to spend. After all, it’s hard to make financial decisions without having a handle on the baseline amount required to run your store (and create products).

Questions to answer:

  • What expenses will you have?
  • What’s your estimate for the monthly and yearly cost of running your digital product store?
  • What’s your average product creation investment?

Taxes

Digital product taxes can be tricky, especially with the constant changes in eCommerce and related laws. Check out our post on dealing with digital product taxes for some insights.

Questions to answer:

  • Do you need to collect sales tax, according to your local jurisdiction? If so, what percentage(s)?
  • What tax issues do you expect to run into, and how will you handle them?
  • Do you have a tax accountant available to you, or do you plan to hire one?

Risks and obstacles

Acknowledging the risks involved in starting your digital product store, and the obstacles you anticipate is important for several reasons. First, it keeps you cognizant of what you need to be prepared for (and avoid, if possible); and it also shows anyone reading your business plan that you’re realistic, you know what you’re getting into, and you have the capability and the plan to get through the ups and downs.

Questions to answer:

  • What are some risks you’re taking, and some potential issues you might run into?
  • What are some common obstacles when it comes to your specific niche, your products, your budget, etc.?
  • Do you have backup plans of action, should those issues arise?

7. Marketing

Now it’s time to outline your plans for promoting your products. Think about what you plan to use for marketing – and ideally, what you’ve found through research to be effective with your target audience.

Here are a few common channels and methods you might include:

  • Social media platforms
    • Facebook
      • Posts using video, images, and written content
      • Stories
      • Live videos
      • Sponsored posts / ads
    • Instagram
      • Posts using video, images, microblogging
      • Stories
      • IGTV
      • Influencer marketing
      • Instagram takeovers
    • Twitter
      • Mentions and retweets that interact with industry figures and your target audience
      • Posts with lead generators like how-to guides and other downloadables
      • Community engagement
    • YouTube
      • Product reviews or mentions on popular or industry niche channels
  • Promotional videos / ads
  • Content marketing
    • Blog posts on industry topics
    • Tutorials and how-to guides
    • Lists of tips or resources
  • Email marketing campaigns
  • Google Ads
  • Cross-promotion
    • Guest blog posts
    • Interviews
    • Co-branded promotions
    • Joint advertisements
  • Competition, contests, and giveaways
  • Podcasts
    • Ad placement
    • Topical information
    • Product reviews
    • Advice and how-to recommendations

8. Financial plan

Finally, it’s time to define your revenue goals, funding needs, and financial expectations. Whether you are raising money or bootstrapping your business entirely, it’s good to have these things in writing.

Questions to answer:

  • How much revenue do you need to make per month to break even?
  • What’s your starting monthly revenue goal? Your yearly goal?
  • What are the specific milestones you aim to reach in your first year?
  • What amount of funding do you need in order to launch your store?
  • Are you taking out any loans? If so, what goals do you need to meet in order to repay them, and what’s the timeline?

Don’t be afraid to show a bit of passion

Although creating a business plan can feel a bit dry, business trends are pointing more and more toward personal elements that create emotional connections with people. So, whether you’re using your business plan for your own purposes, or showing it to others – including potential business partners, investors, people on your team, or even customers – don’t be afraid to be yourself, express your personality, your values, and passion for what you do!

Nothing is more compelling than believing 100% in what you’re doing, and having the research and detailed plan to back it up. It’s okay to share things like mistakes you’ve made and learned from, obstacles you have yet to overcome, and problems that you want to solve in the future.

What drives you to create your digital product store? What are you passionate about?

These are the questions that will help you write a business plan that’s in line with what you’re all about – and that’s the plan that will keep you on track and help you along the journey to building a thriving digital product store!

Have you created a business plan for your own digital product store? Is there something we should add to this post? Chime in below and let us know!

Illustration by Jessica Johnston.

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5 important tips for dealing with digital product taxes https://easydigitaldownloads.com/blog/5-important-tips-for-dealing-with-digital-product-taxes/ https://easydigitaldownloads.com/blog/5-important-tips-for-dealing-with-digital-product-taxes/#comments Tue, 02 Jul 2019 14:00:15 +0000 https://easydigitaldownloads.com/?p=1408996 Ah, taxes. Quite possibly the least fun part about selling digital products, right? In this edition of The EDDit, we lay out some important tips for dealing with digital product taxes, so you can get your ducks in a row – and rest easy.

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Ah, taxes. Quite possibly the least fun part about selling digital products, right?

The laws (and interpretations) are always changing, and the way governments see digital goods has evolved significantly since the digital product boom began. For a long time, many jurisdictions didn’t formally recognize digital products as taxable goods, and their taxation has continued to be an ongoing focus of debate and legislation.

As a digital store owner, you might be confused about how to proceed – and rightly so!

The truth is, digital product taxes have become largely unavoidable, but the good news is that we’ve collected some important bits of wisdom throughout our collective experiences here at EDD, and want to share them with you!

In this edition of The EDDit, we lay out some important tips for dealing with digital product taxes, so you can get your ducks in a row – and rest easy.

1. Make sure you actually need to pay sales tax

Although the taxation of digital goods has become a lot more widespread, it’s possible that it may not apply to you if you don’t meet the specific threshold for your local jurisdiction – or if your state or province doesn’t require tax on digital goods.

For example, many US states do not tax digital goods at all, while others tax them anywhere from 1-7%. Definitions of “digital goods” may vary as well, and some states have very specific requirements when it comes to taxing them; for instance, Colorado requires software to be physically packaged in order to be taxed.

Digital product taxes in US states (TaxJar)
Digital product taxes in US states (TaxJar)

Additionally, sales tax only applies to US companies with “sales tax nexus” – or a physical presence in the state, such as an office, for example.

To find out more about the digital tax requirements of US states, you can consult the Federation of Tax Administrators (FTA) remote seller state information (or the Streamlined Sales Tax Governing Board’s remote seller guidelines), peruse Wikipedia’s article on the taxation of digital goods, and check out the detailed guides by TaxJar and Quaderno.

If you’re in the EU, you probably need to pay value added tax (VAT); most countries have no tax threshold, and in 2017, a new EU-wide law came into place requiring digital products to be taxed at the sales tax rate of the member state – more specifically, the country where the purchase is made by the customer, regardless of where the store (or seller) is located.

You can refer to the European Commission’s guides on electronically supplied services and VAT rates for more information on digital goods and VAT in the EU.

If you’re in the UK you may need to register for VAT in the EU, but you might not have to register for domestic sales tax if you don’t meet the VAT threshold (depending on the size of your business).

You can find out more on the Gov.uk site.

If you’re an American company and you sell to customers in the EU, technically you could be held liable for VAT in the EU. If you’re a smaller operation, you might be able to fly under the radar for a while, but once you start to scale, you’ll be held accountable (alongside companies like Google Play and Amazon – both of which pay sales tax in the EU).

With any of these scenarios, you’d be wise to reach out to an accountant to find out what applies to your business, so that you’re not unpleasantly surprised come tax time! This brings us to tip number two…

2. Hiring an accountant is a wise investment

If you take your business seriously, you probably understand the need for outside help at times. This is particularly relevant when it comes to taxes!

Hiring an accountant is critical if you want to ensure that you stay compliant with all laws and requirements surrounding the taxation of digital products in your jurisdiction. It’s simply a component of your business that you can’t afford to mess up.

Of course, this is not to say that you couldn’t potentially handle it all on your own if you have the relevant expertise – but due to the complexities of dealing with international sales tax on a global scale, it’s not recommended.

3. If you run a marketplace, plan on collecting and paying sales tax

Regardless of the legal positioning between the buyer and the seller, governments worldwide are now holding marketplaces responsible for collecting and remitting sales tax. This is because the most up-to-date rules require sales tax to be based on the place of consumption, not the place of supply (as it had been previously), and the vast majority of marketplaces sell to international customers.

If you run a marketplace within the EU, you are responsible for registering with your local VAT MOSS provider and dealing with sales tax accordingly. The US has begun to adopt similar practices as well.

4. If you sell physical and digital products, different tax rates may apply

Typically, physical products are charged at the sales tax rate of the country where your business is registered – but with digital products, this may not be the case. Depending on where you live (and where your products are being purchased from), you may have to account for entirely different rates when dealing with sales taxes.

5. Most eCommerce platforms allow you to use third-party tax solutions

Some digital product sellers may not realize that the eCommerce platforms they’re using actually allow the integration of third-party tax solutions like TaxJar and others. Tools like these can make a huge difference when it comes to sales tax compliance, and staying on top of things like tax rate changes – not to mention your peace of mind!

Wrapping it up

Laws on digital product taxes will likely keep changing as eCommerce continues to grow and evolve, but hopefully we’ve given you some insights on some of these commonly-questioned topics. The benefits of selling digital products remain, even if the tax part can be confusing!

What wisdom do you have to share when it comes to dealing with digital product taxes? We’ve love to hear your input, so leave us a comment below!

Illustration by Jessica Johnston.

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The best places to find your first marketplace vendors https://easydigitaldownloads.com/blog/the-best-places-to-find-your-first-marketplace-vendors/ Tue, 04 Jun 2019 14:00:22 +0000 https://easydigitaldownloads.com/?p=1396834 What’s a marketplace without products? You can build the most beautiful website in the world, but if you don’t have any products, you’ll probably be hearing crickets! In this week's edition of The EDDit, we talk about some of the best places to find your first marketplace vendors, so you can start selling!

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Launching your new marketplace is an exciting time! But first, you need to get some vendors on board.

What’s a marketplace without products? You can build the most beautiful website in the world, but if you don’t have any products, you’ll probably be hearing crickets! The question is, where are the people who make the products you want to sell? Where should you be looking?

In this article, we talk about some of the best places to find your first marketplace vendors, so you can start selling!

Before you get started

Vendor registration and submissions

If you’re ready to take on your first marketplace vendors, you should also have a few basic things in place, such as a vendor registration and submissions page, and any submissions guidelines that you require of your vendors. Inspire confidence in potential vendors by highlighting the benefits of joining your marketplace, as well as any helpful FAQs you can think of.

For example, Flipped Normals has a Become a creator page, where they showcase their goals, the benefits they offer, FAQs, and provide quick and easy access to vendor registration:

Vendor submissions example (Flipped Normals)
Vendor information and registration (Flipped Normals)

Having your vendor requirements and submission guidelines clear, easy to read, and readily available is also essential. You want to be sure that you’re attracting the right people – and that they fully understand what’s required of them before they submit products to your marketplace.

Submissions guidelines can include anything from file formats and naming schemas, to quality standards and other product requirements. You might even want to include information about your selection criteria in order to be as upfront and transparent with potential vendors as possible.

Selection criteria (Envato)

Incentivizing your first vendors

If you find that you’re struggling to find vendors for your marketplace, or you just want to get things moving quickly, consider offering limited-time sign-up bonuses and other incentives, such as higher commission rates. This can help you get people on board, and it’s a small price to pay for gaining the traction you need to grow your marketplace!

Now, where to look?

Your mailing list

Do you already have a mailing list? Here’s some good news: your mailing list is probably one of the most productive places to find vendors.

At least some of the people who are subscribed to your newsletter (or regularly receive your emails) are likely to be interested in, and have the skills for becoming a vendor. They might already sell their own products, or they might just be regular subscribers who are happy to explore new income avenues.

There’s a strong case for building a mailing list before you launch your marketplace, so that you can gain some traction and give yourself a running start. Consider using a lead magnet, such as a free PDF guide, some other kind of downloadable, or even access to certain content in exchange for an email address and mailing list signup.

Once you have a significant mailing list, you can send out a newsletter asking subscribers to get in touch if they are interested in becoming a vendor. With certain niches like software and graphic design, it’s not uncommon for customers to be product creators as well, so don’t overlook the value of your existing customer base, if you have one!

Social media platforms

When it comes to connecting with people in different communities, social platforms are the prime sources. When you’re looking for your first marketplace vendors, social media can be incredibly useful, not only because you’re able to easily find people in your industry; but also because those people are more likely to be participating and engaging with others on relevant topics.

It’s where the makers are

On Facebook and LinkedIn, there a variety of interest-based groups for professionals and hobbyists alike. By joining these groups (and following related pages), you can easily stay up-to-date on popular topics, participate in discussions, share your knowledge with others, and identify people who might make good vendors for your marketplace. In the process, you make yourself known to the community and bring attention to your brand.

If your marketplace is centered around things like software, video, or audio, you’ll find plenty of potential vendors in these kinds of groups; good creators are always looking to improve their skills, connect with other people who are into the same things, and share their expertise.

Pinterest and Instagram can be great places to connect with potential vendors, as these are platforms where creative people and product creators tend to gather. Instagram is full of makers – especially photographers, artists, graphic designers, etc. – who are using hashtags and regularly interacting with their niche communities.

Hashtag search (Instagram)
Use hashtags to find niche communities (Instagram)

Pinterest attracts people in just about every area of interest (especially DIY makers who create things like printables, downloadable patterns, document templates, physical products, nutrition and fitness content, and a whole lot more) who like to collect and share ideas.

Search for independent creators (Pinterest)
Search for niche makers (Pinterest)

When it comes to finding digital course vendors, YouTube is your best friend. Do some research to find people who are creating videos on a regular basis; some of them might very well be interested in forming full courses based on the information they’ve already delivered – and you can give them a convenient platform! Look for well-known industry names, influencers, product reviewers, and tutorial makers, for example.

Spread the word

Twitter is a particularly good network for connecting with industry names and professionals, and getting messages out to large numbers of people. It’s easy to converse directly with bigger names in your industry, with the potential for significant exposure; even just a retweet or two can get your tweets in front of large numbers of people. Many companies advertise job openings on Twitter, so why not use it to recruit new vendors?

Facebook and Instagram also allow you to use demographics, user interests, and behaviors to create ads (sponsored posts) that reach potential vendors. If you don’t want to do ads, you can use bigger accounts whose followers are creating products – especially on Instagram. For example, if you’re looking for graphic designers, you might skim Adobe’s follower list for leads.

Want to appeal to font makers? Connect with people who follow typography accounts. Looking for people who want to sell sheet music? Popular sheet music software companies can give you thousands of followers to target, not to mention the many musicians, composers, and arrangers that are active on Instagram. You can find them using a simple hashtag search.

Live events

No matter what type of products you’re selling, you’ll find dedicated people who are looking for opportunities at live events like industry conferences and meetups. This is especially true for freelancers and independent creators who may be quite happy to find extra avenues for earning income, but don’t necessarily know where to look.

Other marketplaces

Depending on your niche, you may or may not have a lot of competition when it comes to other marketplaces that overlap with your audience. However, if you do have competitors and you’re able to offer a better deal, or better benefits than them, you can try to attract their vendors. If this isn’t your style, fair enough! But, it’s one of the most obvious places to find people who already sell products.

Freelance marketplaces like Fiverr and Upwork can also be good places to find people; it’s just a matter of being able to contact and communicate with them (which is often against the rules) – and giving them good reason to join your marketplace instead of, or in addition to their other freelance work.

Don’t forget…

You might actually be your own best vendor! Some marketplace owners get started selling their own products, building momentum and adding new vendors later (when they have more business experience, and more proof of sales to get new vendor signups). If you create products, starting with your own inventory can boost your confidence and help you refine your business without the responsibility that comes with handling 3rd-party vendors, their payouts, and their intellectual property.

The good news is that it’s one of the best times to find your first marketplace vendors. Individuals are more empowered than ever to create and make extra money with their skills. So, capitalize on this and come at potential vendors from the perspective of empowering them to achieve their own goals, such as financial independence and creative work! Hey – it’s great when everyone wins, right?

What experiences do you have to share? Where are the best places you’ve found when it comes to vendors on your own marketplace? Drop a comment below and let us know!

Illustration by Jessica Johnston.

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8 ways to increase the visibility of your digital product brand https://easydigitaldownloads.com/blog/8-ways-to-increase-the-visibility-of-your-digital-product-brand/ https://easydigitaldownloads.com/blog/8-ways-to-increase-the-visibility-of-your-digital-product-brand/#comments Tue, 21 May 2019 14:00:04 +0000 https://easydigitaldownloads.com/?p=1385683 Growing your digital product brand doesn’t just take time; it takes a consistent and multi-angle approach to really cut through the noise. In this week’s edition of The EDDit, we look at some of the best ways to increase your brand visibility and be seen!

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Growing your digital product brand doesn’t just take time; it takes a consistent and multi-angle approach to really cut through the noise and be seen.

Creating products and managing a digital store are the foundations of everything, but when it comes to getting your brand in front of your target audience, there are additional factors at play. The reality is that eCommerce is booming, which means there is plenty of competition, too.

So, what are some of the things you can do to make yourself known? How do you increase your brand reach? In this article, we look at some of the best ways to increase the visibility of your digital product brand.

1. Get active on social media

These days, social media presence is absolutely vital for brand growth. Many digital businesses use social media platforms for everything from marketing to customer support – and the interactions that occur on these platforms have the potential to reach exponential numbers of people.

You might be surprised by just how big of an effect social media can have. For instance, there’s always the possibility of your posts going viral, but it’s more than that; social media is essentially a new dimension of human interaction. It’s where people spend a good amount of their time, and where many of them are engaging with brands, products, the different things they like, and the interests they have.

Social media is where people go to find out about your brand. Is it legitimate? Is it relevant? Is it highly-reviewed? With customer confidence and social proof being important aspects of selling digital products, it’s no wonder; social media platforms can provide all of this information at a glance.

Getting social media right can drive serious attention toward your products, but what exactly should you be doing? Posting, liking, and commenting is just scratching the surface; you can also use your social media accounts for showcasing your portfolio and testimonials, managing events, as well as educating and engaging with your audience.

Here are a few social media ideas:

  • Make regular posts that are scheduled for the best times for your audience. Demographic information and insights are available on platforms like Facebook, Instagram, and Twitter to help you make the most out of your content.
  • Host livestreams, webinars, watch parties, and live Q&A sessions. This is a great way to get more people interacting with you, as the time-sensitive nature of live events drives more interest.
  • Join niche discussion groups for professionals, hobbyists, or fans that are interested in, or involved with your industry. You have the opportunity to share your knowledge and expertise, develop your industry authority, and make rewarding connections with people you might not otherwise encounter.
  • Participate in trending hashtags, such as Throwback Thursday or Motivation Monday. This gives you topics for your posts, and also gets you seen by other people who are participating.
  • Showcase your products and people who are using your products. You can do this with videos, photos, and stories, for example.
  • Offer valuable advice and information to your audience. Never underestimate how much your existing and potential customers may appreciate information they can use to improve their lives in some way.

2. Create content

Content marketing has been around for a while, and it still remains one of the best methods for bringing new traffic to your site. As opposed to directly selling your content and services, content marketing aims to attract an audience through providing the valuable information they seek, making them more likely to stick around for the long-term – and potentially buy.

Content marketing can include blog posts, videos, podcasts, social media posts, or any other form of content that your audience finds useful. Creating content on a regular basis can bring a lot more visibility to your brand, as people (who might not otherwise have found you) come across your site in their search for information that’s relevant to them.

So, what kind of content can you create?

  • Blog posts on topics relevant to your target audience
  • Tutorials and how-to videos
  • Infographics and visual guides
  • Podcasts and interviews with industry figures
  • Product reviews and unboxing videos
  • Social media posts that are educational, inspirational, or otherwise helpful
  • A weekly series of some kind, such as a weekly video series dedicated to industry advice

3. Sell some products through popular distributors or marketplaces

Although you might not initially prefer this option if you already run your own store, selling one or more of your products through a popular distributor or marketplace can actually do a lot for your brand visibility. The sheer number of people that shop on these kinds of sites can be enough to grow your name and get your brand circulating.

In fact, this is one of the more popular strategies for digital product creators who are just starting out. Often times, people will use a distributor or marketplace to gain some traction and brand recognition. Then, once they are more established, they may decide to open their own digital product store.

Want to know more about selling through a marketplace vs. your own store? Check out our post about it here.

4. Cross-promote

Cross-promotion is a tried and true way for two different brands to improve each other’s visibility at the same time. It’s cost-efficient, often requiring little-to-no financial investment, and it’s a win-win strategy that gives each partner the incentive to participate on an ongoing basis.

Cross-promotion gives you access to your partner’s audience, which can sometimes be a lot more effective than traditional marketing methods.

You can cross-promote in all kinds of ways, including things like:

  • Co-branded marketing materials and landing pages
  • Email newsletters
  • Product reviews, recommendations, and tutorials
  • Industry expert / influencer sponsorships
  • Mentions on YouTube, Twitter, Facebook, and Instagram
  • Facebook ads created for your (and you partner’s) target demographic
  • Instagram and Snapchat “takeovers”
  • Podcast episode sponsorships
  • Guest interviews
  • Joint advertisements

5. Write a guest blog post

Although you could consider this a form of cross-promotion, writing a guest blog post deserves its own spotlight. Not only does this get you seen by more people; it also contributes to establishing your industry authority, and helps carve out your place on the scene.

Many blog owners appreciate having fresh new content to provide their audiences. Plus, blog posts are one of those gifts that keeps on giving; people may stumble upon them or find them through dedicated searches for years to come.

6. Start a podcast

Podcasting continues to thrive as an industry, and is projected to hit up to $113.4 billion by 2022, according to a PwC report. Needless to say, podcasting is as attractive as ever, and it can expand your reach!

Starting a podcast adds another dimension to your content, and gives your customers the opportunity to consume your content in audio format. Not only that; you can cross-promote, hosting guest interviews and teaming up with other brands or content creators for sponsorships or co-branded content, offers, and events.

You might find that people come out of the woodwork when you provide content that is easy for them to listen to while commuting or doing other daily tasks. These same people may not have found you before, or may not have been as keen to consume your content in written format, for example.

Simply put, diversifying your content is always a good thing, and podcasts, well – they’re just super popular!

7. Start an affiliate program

When it comes to increasing your visibility, affiliate marketing is another method that has been proven to be extremely effective. In fact, affiliate marketing is all about rewarding expanded reach (more specifically, new traffic and sales conversions).

Unlike most forms of cross-promotion, affiliation is based on a commissions structure, where affiliates are incentivized to promote your products in exchange for a monetary reward. When done correctly, a good affiliate program can do wonders for your revenue and your brand reach.

8. Run contests and giveaways

This can have far-reaching effects; after all, everyone loves prizes and free stuff! Many contests on social media platforms like Facebook, for example, require the user to take certain actions (such as liking and sharing the post, commenting, tagging friends, etc.), which can result in an exponential increase in reach.

You might decide to give away a free product, or bundle of products, or even go as far as to give away cash and physical prizes. Let’s be honest; this is just a strategy that works, regardless of if you run a digital or brick-and-mortar store.

Do what you can with what you have

Some of these strategies might work better for you than others, but the bottom line is this: when it comes to increasing the visibility of your digital product brand, it’s wise to try more than just one thing.

Growth isn’t always linear; sometimes your efforts can seem like they’re producing limited returns, and other times you might be surprised by what works particularly well. As with most aspects of digital business, you want to experiment and see what’s the most effective for your brand. The good news is that none of these strategies requires much (if any) financial investment. You can start with what you have, right now. Cool, right?

What have you found to be the most effective for growing your own digital product brand? Do you have some thoughts to share? Let us know in the comments below!

Illustration by Jessica Johnston.

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What to do if your digital product site goes down https://easydigitaldownloads.com/blog/what-to-do-if-your-digital-product-site-goes-down/ https://easydigitaldownloads.com/blog/what-to-do-if-your-digital-product-site-goes-down/#comments Tue, 07 May 2019 14:00:37 +0000 https://easydigitaldownloads.com/?p=1382643 It’s never fun when a website goes down, but with a digital store, you’ve got revenue, the happiness of your customers, and your brand reputation on the line. In this week’s edition of The EDDit, we discuss what to do if your digital product site goes down, so that you feel more confident – and prepared to handle it!

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Uh oh. Something’s not working – and as a digital product store owner, all of the pressure is on you to fix it. What do you do?

It’s never fun when a website goes down, but with a digital store, you’ve got revenue, the happiness of your customers, and your brand reputation on the line. The good news is, there are some precautions you can take to lessen the risk of a site crash happening in the first place, as well as some steps to take if the worst does happen.

In this week’s edition of The EDDit, we discuss what to do if your digital product site goes down, so that you feel more confident – and prepared to handle it!

Verify that there’s a problem

It’s important to verify that there is a problem before going into more intensive troubleshooting mode. Occasionally, you might get word that your site is “down”, when there are actually other factors at play.

To assess the situation, ask the following questions:

  • Does your site load normally from your own devices? Check desktop and mobile versions. You can even use tools like the Uptrends website availability test, Where’s it Up, and Down for Everyone, or Just Me? to check how your site is loading in different parts of the world.
Website availability test (Uptrends)
  • Is there any issue with the user’s device? There’s not necessarily much you can do if this is the case.
  • Is there a problem with the browser being used? Load your site on multiple browsers to check.
  • Does the user have a stable internet connection? Can they visit other sites without a problem?
  • Is the user seeing a cached version of your site? Doing a hard refresh clears the cache and forces the browser to load the most recent version of the page. This can be done by:
    • holding Shift + the Reload button on Mac, or
    • holding Ctrl + the Reload button (or Ctrl + F5) on Windows / Linux, or
    • other options as shown here, depending on the OS and browser.

Once you’ve ruled out user, browser, connectivity, and caching issues, you’ll want to move on to further troubleshooting.

Identify the source of the problem

Know your HTTP errors

Modern browsers will try to tell you a little more about the request if it simply fails, however it is also important to know what HTTP status codes stand for and how they are grouped before you start the process of debugging.

In particular, if you’re receiving a 4XX or 5XX error, it’s important to understand what that means if you want to accurately assess (and address) the problem.

4XX client errors

These errors are caused by the user’s browser. The most common 4XX errors are:

  • 404 not found. In this case, the resource requested by the user was not found on the server.
  • 403 forbidden. This is a permissions-based error, meaning the client (the browser user) does not have adequate permission to access the resource. This could mean the resource requires authentication, or that the files on the server have incorrect permissions assigned to them.

If you want to familiarize yourself more with different types of 4XX errors, you can refer to Wikipedia’s list here.

5XX server errors

Unlike 4XX errors, 5XX errors occur on the server side. There are several common 5XX errors, including:

  • 500 internal server error. A code-level error, or other nonspecific server-level error.
  • 502 bad gateway. When the server is acting as a proxy, this error can occur when it receives an invalid request from another server in the network hierarchy.
  • 503 service unavailable. This error happens when the server is unable to handle the request, either because it’s down for maintenance, or because it’s handling too many requests at once.
  • 504 gateway timeout. Requests can time out when the server is taking a long time to respond, producing a 504 error.

If you encounter a 500 error, you’ll want to check your error logs, as your code produced an error. For 502 and 503 errors, check that your web server service (such as Nginx, Apache, NodeJS, etc.) is running, and that all dependent services (database, PHP, etc.) are active.

When it comes to 504 errors, your server simply took too long to process the request, and stopped it altogether. This could be due to several reasons – slow database queries, an external service you require that’s not responding, or your server resources are maxed out. Each of these needs to be handled slightly differently.

You can learn more about 5XX errors over here.

Know where your logs are

It’s important that you either memorize, or securely store a resource that contains your error log locations for your servers. Since time is critical when your eCommerce store is down, quickly identifying the problem is key.

If you’re using monitoring tools like Rollbar, it can be as simple as logging into your account and seeing your error logs.

Check your server’s load

All servers will have a way for you to view the current load, which is a listing of all the resources being used at that current time – and in some cases, historically. Know how to view these to determine if there is something that is using too much of a given resource.

Three primary resources you’ll want to pay attention to are CPU, memory, and disk I/O. You’ll want to focus primarily on CPU and memory, as these are the resources usually affected by web-based traffic.

Did you know?

Your CPU is what handles all of the requests to your server, and it does all the processing of those requests, too. When your traffic spikes, your CPU usage will spike as well, as your server attempts to handle more and more requests. If there are more requests than your CPU can handle, the requests begin to queue, and will be handled using a First In, First Out (FIFO) method.

Memory usage is another common bottleneck that can cause your site to slow down, or come to a halt completely. When your server runs out of memory, requests sit and wait until more memory is available before they can be completed. As with CPU, the two options are either adding more memory, or reducing the amount of memory each request requires.

Both CPU and memory have two basic methods to help sustain traffic spikes or high-consuming requests:

  1. Add more of the needed resource
  2. Optimize your code or database to require less resources

There are entire books written about these two topics, but we’ll just leave it at this: The quick and easy solution is to add more resources, which can cost more money. The proper long-term solution is to identify code and database queries that are unnecessary, and either temporarily disable them or optimize them.

Monitoring tools like NewRelic can actually give you insights into what processes, code, and database queries are consuming the most of your resources, which can help you figure out whether you should optimize or increase your resources. We’ve actually used this a number of times to identify code that was causing 504 errors (timeouts) on our own sites!

Contact your hosting company

Most hosting companies use automated monitoring, so if the issue is with your host, there’s a good chance they already know about it and are actively working to fix it. However, if you’re not sure, you should contact them to let them know your site is down, and inform them of the specific error you’re getting.

Needless to say, it’s important to choose a host with a good reputation when it comes to support. When researching hosting providers, be sure to check the terms of service (TOS) and service level agreement (SLA) to gauge things like the technical support, guaranteed uptime, server availability, and monitoring you can expect from them.

Make an announcement on social media

If you’re experiencing more than momentary downtime, you might want to make an announcement on social media – especially if you’re running a large-scale business with more than a few people having problems. For example, Twitter is a common way for companies to communicate to their users quickly when there’s an issue:

Twitter announcement to customers (Comcast)

Get purchased products to your customers

If you have customers who have ordered products from your site, but haven’t received them due to your site being down, you’ll need a way to deliver those products in a timely manner. Depending on the scale of your store, keeping copies of your products in Dropbox or Google Drive can be a good option; this way, you can easily send a private download link to the customer. You can ask the customer to notify you once they’ve downloaded the product, so that you can promptly delete the unique link.

Use best practices for prevention

There are many reasons why a site can go down, but as they say: prevention is the best medicine. So, what are some of the ways you can guard against these potential issues?

First, you’ll want to be sure you’re monitoring for site downtime; after all, it’s better to find out about it yourself than be told by a coworker, or worse – a customer.

Always backup everything

Anytime you are going to make a change to your site, be sure to make a backup. Whether you want to push new code, update plugins, themes, your CMS, or do anything else, backing up your site is absolutely essential.

It’s also important to have a predetermined (and tested) ‘rollback’ plan. Before you push that shiny button to make changes, be aware of what steps you would need to take in order to reverse those changes – and make sure to test them in a staging environment.

Follow service providers on social media

Some service providers announce outages publicly, so following them on social media can help you stay informed if anything happens. Turn on push notifications for those accounts to be the first to know about any issues.

Some providers even have convenient status pages for their infrastructure. Bookmark them!

Consider using monitoring tools

  • NodePing. This server monitoring service can hit your homepage from multiple geographic locations to alert you of downtime. You can set up alerts for your homepage and your checkout to look for specific strings of text on the page, such as footer text on the homepage and text on the purchase button at the checkout. NodePing will alert you via SMS (or a number of other methods) when one of these checks fails.
  • Rollbar. Effective for error tracking and crash reporting, Rollbar monitors errors in real time, and groups and catalogs your error logs into a real-time feed and searchable web interface. More importantly, it can notify you if any specific errors start to trend. This helps you know if an update to your site is causing problems.
  • NewRelic. NewRelic integrates with servers directly to send near real-time stats about your server to their logging platform. This can help you determine slow requests, database queries, inefficient code (which it can break down line by line) – ultimately, what exactly is causing errors or pages to load slowly.

With these three services, you can detect code level errors and outages and be notified in real-time. This way you’ll never have an outage you are not aware of, and you can react swiftly.

Have a plan of action

Knowing what to do if your site goes down is half of the battle – and having a plan in place can make things a lot easier for you and your customers, should problems occur. Hopefully this post has given you some guidance to refer to, and some insights that can help you prevent site downtime in the first place!

How have you handled downtime for your own digital product store? What steps have you taken to restore your site and prevent future issues? Let’s hear what you have to say. Leave a comment below!

Illustration by Jessica Johnston.

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How to write digital product store newsletters https://easydigitaldownloads.com/blog/how-to-write-digital-product-store-newsletters/ https://easydigitaldownloads.com/blog/how-to-write-digital-product-store-newsletters/#comments Tue, 23 Apr 2019 14:00:34 +0000 https://easydigitaldownloads.com/?p=1375532 Your mailing list is a digital portal – a direct line to your audience, a valuable marketing channel, and one of the best places to build connections with your customers. In this week’s edition of The EDDit, we’ve put together a brief guide to help you create stellar newsletters for your own digital product store!

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Your mailing list is a digital portal – a direct line to your audience, a valuable marketing channel, and one of the best places to build connections with your customers.

A quality newsletter can do a lot of things, from announcing new products, services, and sales, to passing along useful information to your audience and promoting customer retention. You can send out newsletters to ask your customers for feedback, or showcase customer success stories and real-world use cases. But, what are some of the best practices when it comes to writing digital product store newsletters in particular?

In this article, we’ve put together a brief guide to help you create stellar newsletters for your own digital product store!

Know your reasons

It’s important to understand the reasons for sending digital product store newsletters in the first place, because it’s not something you want to do arbitrarily. Why might your customers be interested? What do you have to say? Why are you reaching out? What do you hope to accomplish?

Some brands take the route of blasting their members non-stop with endless emails every day, counting on converting enough sales from the sheer volume of marketing. If that’s your style and it works for you, go for it, but there’s a lot to be said about treating your customers with respect and consideration for their time and attention.

Get clear about your reasons for sending newsletters, whether you have new products to promote, new blog posts to share, news, customer stories, or something else altogether. When you have a purpose in mind, it’s much easier to create a well-structured and relevant newsletter.

You might send out a newsletter when you want to:

  • Promote a new product
  • Announce a sale
  • Ask for feedback
  • Provide customers with a snapshot of recent news and content
  • Share customer and industry expert stories and interviews
  • Announce new partnerships

Educate your audience

Promoting your products is, of course, an essential part of running any business – but promoting your products with quality content is the sweet spot that makes for a truly compelling newsletter. This is where educating your audience comes in.

It’s not that you don’t want to sell; it’s just that you want to focus on engagement and value. The more engaged your audience is, the more customers you’ll retain (and the more products those customers will buy).

If you already have a blog, take note of which posts are relevant to your new products. If you don’t have a blog, consider starting one! Blog posts that provide useful information related to your industry can attract a lot of new customers, and keep existing customers returning to your site.

Just take a look at this example from Creative Market. The latest freebies are listed first, followed by a special offer where customers can get extra freebies when they spend $15, followed by a few relevant blog posts:

Newsletter example (Creative Market)

Craft meaningful messages

Merely telling your customers about new stuff is – at best – functional. Communicating to them in a meaningful way, on the other hand, is memorable and effective.

A big part of it is simply relevance. Most people will happily unsubscribe or send your newsletters straight into the spam folder if they receive too much content that’s not relevant to their interests. Keep this in mind when segmenting your mailing list (more on that later).

But, it’s not just about relevance; being thoughtful about the messages you send to your customers goes hand-in-hand with creating customer confidence and building relationships that promote the long-term success of your store. This means that in addition to providing an accurate (and literal) description of whatever product, deal, or content you’re sharing with them, you want to make an emotional connection.

This could be something as simple as allowing the customer to imagine the benefits of using the product; for example, “get inspired”, “save time”, or “level up your skills”. Or, it could be things like statistics, testimonials, or customer showcases. Anything that helps to translate the concept of your products into achievable real-world results not only makes for a much more interesting read; it also bridges the gap between the customer and the sale.

Offer solutions to problems

Your customers have signed up to your mailing list either because they want to know about new product releases, or they value the content and information you provide, or both! In any case, they’re looking for solutions to their problems, or to meet their needs somehow.

The more you can identify these problems and needs, the more you can speak to them with through your newsletter. Think about what it is that your target audience is looking for and structure your copy, messages, and offers around that.

Offering solutions works in tandem with crafting meaningful messages, because the focus is on value. Customers value real-world results – in other words: solutions.

Personalize the experience

Personalizing your newsletters can be hugely effective when it comes to connecting with certain subsets of your mailing list. Think about it: Do you have different categories of customers? Customers that tend to purchase certain types of products, or consume different categories of content on your site? Ones that use your products for different purposes (like hobbyists vs. professionals) or within different industries or niches?

Segmenting your audience by things like purchase history and user behavior can help you more effectively communicate relevant and useful information to the right people. Maybe you have a new series of products that is particularly interesting to a certain group; in this case, you want to craft your newsletter (including the products and offers you promote, as well as blog posts, news, and customer showcases you promote) around what appeals to that segment.

Bandcamp sends out regular newsletters with a personalized digest of new releases, blog posts, and artist stories that may appeal to the subscriber based on purchase history:

Newsletter example (Bandcamp)

Personalizing the greeting of a newsletter to specific subscribers is also a tried and true practice – and it’s a common feature of most email marketing services like MailChimp. Something as simple as referring to your subscribers by name can contribute to developing a more personal connection with them.

Stick to minimal design

When it comes to digital product store newsletters, less is often more. An uncomplicated, uncluttered, minimal design makes it easy for subscribers to identify the most important information – and it makes for a much more pleasant experience, too!

Content that is organized into easily consumable sections shows your subscribers that you respect their time, and you’re not going to waste it on excessive or irrelevant stuff. Remember, people have plenty going on in their own lives, and if you want to keep their attention, you want to demand as little as possible of them.

Be friendly

When was the last time you got excited about reading a highly technical newsletter? What’s that you say? Never?

Okay, maybe you’re into that kind of thing, but let’s be honest: most people don’t really want to think too hard when they read a newsletter – that’s what in-depth posts, courses, and research documents are for! As far as newsletters go, you want your communication to be digestible.

Plus, even though you want to educate your audience, doing it in an inviting and approachable way simply produces the best results. Keep your language friendly; you can even use things like emojis and fun subject lines to make things stick out in the customer’s inbox – and add a bit of personality, too!

The breakdown

So, what structure is standard for digital product newsletters? Based on tons of examples we’ve seen (including our own newsletters), you should have these five basic elements in a product-focused newsletter:

  • Your company logo
  • Your newsletter headline, such as:
    • The name of your product(s)
    • “New at [brand name]”
    • “Latest picks for you”
    • “New arrivals you’ll love”
    • “Special offer”
    • “Storewide sale”
  • Featured product images
  • Brief descriptions of the product(s) and offer(s)
  • Call(s) to action links or buttons (such as “shop now” or “find out more”)

You might also include:

  • Links to relevant blog posts
  • Links to other useful resources
  • Customer stories and testimonials
  • Real-world use cases
  • Industry expert quotes and interviews
  • Partner deals

If you’re composing a seasonal or quarterly newsletter, consider acknowledging company and team member milestones, embedding polls and surveys, and including any other announcements or tidbits you think your customers might find interesting! Take a look at our very own newsletter for some examples:

Newsletter example (Easy Digital Downloads)

What are your most effective practices when it comes to creating your own digital product store newsletters? We’d love to hear from you, so leave us a comment below and join the conversation!

Illustration by Jessica Johnston.

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6 ways to improve site performance for your digital product store https://easydigitaldownloads.com/blog/6-ways-to-improve-site-performance-for-your-digital-product-store/ https://easydigitaldownloads.com/blog/6-ways-to-improve-site-performance-for-your-digital-product-store/#comments Tue, 26 Mar 2019 14:00:11 +0000 https://easydigitaldownloads.com/?p=1362256 The more streamlined and efficient your site is, the better the user experience (and your conversions) will be! In this post, we talk about some of the ways you can improve site performance for your digital product store.

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According to MachMetrics, as little as a 1-second delay in page load time can reduce eCommerce conversions by 7% – and that can amount to significant lost revenue!

Plus, 2018 Google research showed that over 50% of web traffic comes from mobile devices, yet mobile conversion rates are lower in comparison to desktop rates. What’s the deal?

Well, the average mobile site takes 15 seconds to load, for one thing. Now, consider the probability of bounce as load times increase:

Increases in the probability of bounce (Think with Google)
Increases in the probability of bounce (Think with Google)

But, although mobile-first design is increasing in importance, it’s not just mobile sites that are affected; Google also determined that in general, excessive site elements like text, titles, and images reduce the probability of conversion by over 90%!

The fact is, as a society, we are fast-moving and efficiency-focused. Customers don’t want to wait, especially when there are other sites they could be doing business with. The more streamlined and efficient your site is, the better the user experience will be, resulting in higher sales, more customer loyalty, more brand awareness, and ultimately – more growth.

Even if you’ve fine-tuned your digital product website, there might be improvements you haven’t thought of, or additional ways to fully optimize the experience for your customers. At the end of the day, improving your site performance can only benefit your business!

With this in mind, let’s take a look at some of the ways you can improve site performance for your digital product store.

1. Optimize your hosting and storage

Hosting and storage underlie everything you do, from serving up content to digitally delivering your products; put simply, they are crucial for the success of any digital store – but especially when it comes to digital products.

If you want to spruce up your site performance, optimizing your hosting is a good place to start. Using a managed WordPress host is ideal if you run your site on WordPress, but more generally speaking, good reliability and speed are important factors when choosing a host.

As a digital product seller, you might not think location matters much – after all, digital products can be purchased from pretty much anywhere, right? Even if that’s true, there are still advantages to optimizing server locations according to your primary demographics. For example, if the majority of your customers are from the USA, it might make sense to choose a server that’s also in the USA.

Additionally, you might decide to use a content delivery network (or CDN), which delivers assets (such as images, scripts, or generally larger files that take longer to load) via servers in the closest location to the individual customer / user, even if your primary server is in a different location.

In many cases, digital product store owners use services like Amazon S3 to deliver files, especially if the products have a larger file size (as is the case with things like videos, audio, images, and creative project files, for example).

With digital products, the potential for rapid vertical scalability is so great that things like storage limitations can really get in the way, impacting site performance as the extra burden placed on your server slows things down for your users.

To recap, here are the top tips for optimizing your hosting and storage:

  • Use a managed WP host
  • Use a host that’s reliable and fast
  • Choose a server that’s near your primary demographic
  • Use a CDN to deliver assets locally
  • Use cloud storage services like Amazon S3 to deliver your digital products

2. Use a lightweight theme

Themes can add a surprising amount of bloat to your site code, resulting in more queries and more information to be parsed before content is delivered to the user. In the end, some additional load time (and perhaps even lost sales) might not be worth the exciting bells and whistles that some themes advertise.

When choosing a theme for your digital product store, be sure to look for ones that are lightweight and “bloat-free”, avoiding any extra elements that are known to detract from conversions, such as moving sliders, animated elements, etc. It’s also worth mentioning that as Google moves toward mobile-first indexing, more minimal designs that are optimized for speed will continue to be favored by search engines.

3. Minimize plugins

Minimizing plugins not only improves site performance; it also helps to reduce site security risks as well. Though there are plugins specifically designed for site performance, as a general philosophy, less is more!

Consider disabling unused plugins, switching to lighter-weight plugins, or removing plugins that are not absolutely essential (or plugins and plugin settings that are known for high CPU usage). Tools like GTMetrix can give you these kinds of insights, plus data on things like Google Page Speed, page load time, and other analytics.

4. Compress your images

According to Google, “25% of pages could save more than 250KB and 10% can save more than 1MB” by compressing images and text. When it comes to image file size vs. quality, there’s a happy medium to be found; it may take some trial and error, but don’t be afraid to experiment to see what if you can retain as much image quality as possible, while optimizing your images for fast-loading web display.

If you’re not sure where to start, here are some standard best practices:

  • Use PNG or SVG files for logos
  • Use JPEG files for product images (try 70% compression)
  • Scale images for their intended use; don’t use bigger image dimensions than what’s needed
  • Use tools like TinyPNG to compress your original, high-resolution images (photos, illustrations, etc.)

5. Use caching

In the most basic terms, caching streamlines the process of delivering content. More specifically, when someone visits your website, a query (or request for content) is sent to your server – but, using caching can save your server a lot of resources, especially if a lot of people are visiting your store and viewing your content.

Caching plugins like WP Rocket essentially analyze your posts and pages, turning them into static HTML files, which are then delivered much faster. This can make a huge difference to your site visitors!

6. Embrace mobile optimization

Mobile commerce is projected to account for over 50% of eCommerce sales by 2021! Needless to say optimizing your digital product store for mobile use is becoming increasingly necessary, and it’s an important part of improving site performance, too!

The need for speed

Efficiency will continue to be required in order to compete on the eCommerce playing field – and while improving site performance can be an ongoing job as trends and technologies change, you can refer to these tips to get started.

Audit your current site to see if you’ve already applied some of the methods mentioned, and find out what still needs to be addressed. There are quite a few tools and resources available to help you along the way; PingdomPageSpeed Insights, and YSlow, to name a few!

What has made the biggest difference to your own site performance? What tips and tricks do you have to share? We’d love to hear your thoughts, so drop us a comment below!

Illustration by Jessica Johnston.

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7 common mistakes to avoid when launching a digital product store https://easydigitaldownloads.com/blog/7-common-mistakes-to-avoid-when-launching-a-digital-product-store/ https://easydigitaldownloads.com/blog/7-common-mistakes-to-avoid-when-launching-a-digital-product-store/#comments Tue, 26 Feb 2019 15:00:57 +0000 https://easydigitaldownloads.com/?p=1345359 Starting your digital product store should be an exciting time – you certainly don’t want any pesky hold-ups or setbacks raining on your parade! In this week’s edition of The EDDit, we talk about some of the most common mistakes to avoid to set yourself up for success.

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Starting your digital product store should be an exciting time – you certainly don’t want any pesky hold-ups or setbacks raining on your parade!

Launching your store isn’t as simple as just uploading some products and putting your site online; there are some important preparations to make if you want to start out strong and gain enough traction to put your store on the map.

With eCommerce trends, technologies, and consumer demands that are always changing, running a digital product store requires plenty of experimentation. Overlooking crucial, but sometimes less obvious components of your brand can actually create more work for you in the end, or worse – leave you in the dust!

Fortunately, we’ve distilled some wisdom from our own experiences to help you out. In this week’s edition of The EDDit, we talk about some of the most common mistakes to avoid so that you can set yourself up for success!

1. Not researching your niche

From pricing and marketing, to the types of products you create, many of your decisions as a digital product store owner will depend on your niche. What does your niche need? Is it overly saturated? Who are the major players on the scene? What are the latest trends? What sells?

Launching without knowing the answers to these questions can be like taking a wild guess – with your money, time, and effort on the line! You need to know what you’re working with, otherwise how can you make truly informed decisions?

Getting to know your niche well in advance of launch preparations can help you direct your focus (and money) in the right direction. Consider doing SEO, keyword, and trend research (using tools like Google Keyword Planner and Google Trends), monitoring your competitors and their social media accounts to get ideas and see what’s getting engagement, and making a thorough assessment of the market you intend to enter.

Neglecting to research your niche can negatively impact your business in various ways, from undermining your marketing efforts and allowing for redundant products, to miscommunication and a brand that just falls flat.

When it comes to digital products, marketplaces can be particularly helpful for research because they are usually fairly transparent when it comes to sales statistics, pricing, and customer reviews!

2. Not understanding your target audience

Along with your niche, you should know plenty about your target audience before you expect them to start buying your products! If you want to inspire sales, you’re going to need to think like them; what do they love? What needs do they have? What do they spend their money on? What language and messages do they respond to?

Without knowing who you’re aiming at, how can you proceed in any meaningful way? In terms of demographics, you might find that younger generations respond better to casual language, or that college students respond to lower prices, while people in different physical locations show variations in interests and priorities, for example.

Understanding your target audience gives you the base of knowledge you need to effectively tailor your products, marketing messages, brand voice, web copy, and so much more to the right people – and get them in the door.

3. Not testing a minimum viable product (MVP)

One of the most important parts of any business venture is to verify that you have a minimum viable product, or MVP. If you don’t already know what that means, the concept is that you want your product to have the baseline features that match the market needs and satisfy initial users. In other words, you need to have a product that does the job. Not verifying that you have an acceptable MVP can leave you floundering in the market, wasting resources, and losing steam. No fun!

When you’ve established an MVP, from that point you can begin to fine-tune it based on the feedback from your early users. This kind of testing helps you determine whether or not your product is able to meet the needs of the market – and stand on its own.

Product testing informs you as to what’s working and what’s not; what you should double down on, and what you might want to change. This feedback is some of the most valuable information you can get when it comes to creating your path to success – and failing to address it is one of the top mistakes digital product creators can make!

4. Not building a mailing list before launching

A frequently overlooked, but essential part of starting a digital product store is building a mailing list before launch. For some digital product store owners, this may seem like an unfamiliar task – and it can be tempting to let it slide. But, the result is often a forfeiture of initial sales traction and brand awareness that can slow or stop growth in its tracks.

One easy way to build a mailing list before launch is to offer things like giveaways, early access to products, exclusive content, or a free download of some kind – in fact, you don’t even necessarily need a website to start collecting emails! A simple landing page with an email opt-in form can be enough to start growing your list.

You might even decide to set your pre-launch campaign up for viral success by introducing a sharing incentive, such as a bonus for referring other people who subscribe. Email marketing services like MailChimp have built-in tools for creating email opt-in forms and landing pages with unique custom URLs, if you’re wondering where to start!

5. Not having a marketing plan

When launching your digital product store, the last thing you want is to find yourself scrambling to make up for a lack of marketing preparedness. Launching without having a marketing plan put together first only makes your overall experience more chaotic, less efficient, and less effective.

Remember, when you launch your digital product website, you’re launching individual products as well – and you want to be sure about how you’re going to market them. Getting early testimonials and product reviews from notable bloggers, influencers, and YouTubers can put a lot of eyes on your products, but it takes time to research and develop these relationships.

When it comes to marketing, sometimes reverse engineering can give you a whole new outlook and make it easier to come up with a definitive plan. Decide what your goals are and deconstruct them into actionable steps, so that you have a plan you can refer to before, during, and after launch, rather than just guessing and taking up your mental energy with extra decisions that could have been made ahead of time.

6. Not having a social media presence

We’ve already established that digital products in particular require customer confidence, but when you’re just launching your store this is even more important. Having a strong social media presence (or at the very least a social media presence of some kind) can go a long way toward showing potential customers that you’re not only legitimate; you’re engaged and up-to-date as well!

Social media presence also acts as social proof, which plays a vital part of digital product sales. Without it, how will customers know if your products are real, or quality? The truth is, most people aren’t looking to act as test subjects with their hard-earned money!

Making sure you’ve got active accounts on the major social platforms like Facebook, Twitter, and Instagram is a start – Facebook is the modern phone book, after all! Spending some time posting useful or interesting content and interacting with your target audience before you launch can help to build your authority, as well as a follower base that is pre-qualified for your products and marketing messages.

7. Having inconsistent branding

Lastly, branding that is incomplete or inconsistent can give your digital product store an unprofessional look, confuse your customers, and turn them off from buying. When preparing to launch your store, take care to create cohesive graphics, copy, and other branding elements for your website, as well as all of your social media accounts.

Whether it’s images designed for specific platforms (and their designated aspect ratios), or signature tag lines, logos, and brand-specific language, consistency is key. Customers should be able to go to any of your profiles (or website) and see imagery they recognize; inconsistent branding can make the customer hesitate because they’re either unsure that they’re in the right place, or they don’t perceive your brand as legitimate.

Remember, branding equates to the message, vibe, and value you’re trying to communicate! If you launch your store without taking this into consideration, you could be missing out on the connection that a strong brand creates with the customer – a connection that not only equates to trust and customer confidence; it also impacts your revenue, growth, and brand presence.

Visual communication is more than just saying what you have to offer. You want to be instantly recognizable to your customers, creating a positive experience for them and drawing them into your value proposition. If they perceive conflicting messages, they just might question whether or not you’re serious, and might not believe that you’ll deliver on your word.

It’s not about perfection

Look, everyone makes mistakes! But, with some effort to prevent the most common ones, you can maximize your chances of success. Hopefully we’ve given you some ideas for what to look out for so you can be as ready as possible for launch day!

What are some obstacles you’ve overcome when launching your own digital product store? Did we miss something? Let us know your thoughts in the comments below!

Illustration by Jessica Johnston.

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3 tips for launching a product in a crowded market https://easydigitaldownloads.com/blog/3-tips-for-launching-a-product-in-a-crowded-market/ https://easydigitaldownloads.com/blog/3-tips-for-launching-a-product-in-a-crowded-market/#comments Tue, 29 Jan 2019 15:00:58 +0000 https://easydigitaldownloads.com/?p=1345158 These days, it’s easy to feel as if there’s no such thing as an original idea. In this week's edition of The EDDit, guest author Christie Chirinos hones in on three tips for launching your product in an existing, crowded market.

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These days, it’s easy to feel as if there’s no such thing as an original idea.

The following article was written for Easy Digital Downloads by guest author Christie Chirinos, co-founder of CalderaWP.

When I joined Caldera Forms co-founder Josh Pollock in business to get Caldera Labs off the ground as a 100% WordPress product shop, a riddle presented itself. How did Caldera Forms, a WordPress form plugin entering the market after well-established solutions like Gravity Forms and Ninja Forms, manage to amass an active usership of 20,000+?

Better yet, how could we penetrate this market to get to 100,000+ (we hit that milestone last September!)? What about 1,000,000+ (still working on it!)?

There’s no one single answer. However, there was a set of advice available for us to examine – the wisdom of the ancients, if you will – management science.

In the following post, I’m going to teach you a handful of new words and phrases. They are based on the kinds of curriculum that business schools around the world are teaching. When training people who aspire to be corporate executives, establishing long-term competitive advantage is the ultimate goal. It’s within these frameworks that we found guidance, if not answers, on how to stand out in a crowded market.

The jargon

First off, what are we even talking about when we say “crowded market”? In general, this is a reference to market spaces that have many options, lots of demand, and fierce competition.

WordPress form plugins are a good example – there are many options, including leading independent ones such as Contact Form 7, Gravity Forms, Ninja Forms and Caldera Forms, and also the contact form plugins affiliated with certain ecosystems, such as the contact form options for Jetpack or the contact form module for Divi.

If you’re a digital artist or graphic designer, you’ll know how crowded the market is by simply looking at the sheer number of creators in marketplaces like Envato Market, Etsy, Creative Market, and more.

Another example is social networking sites: if you want to make a social networking site for a certain niche, you better be ready to compete with large social networks for everything, existing niche ones, and users who are tired of joining new networks.

Market competition

Crowded markets are also known as saturated markets. In general, anything that is easier to enter tends to be saturated. A high barrier to entry can prevent saturation. For example, think airline companies. It’s very expensive to start an airline: you have to buy planes.

In general, when we’re talking about selling digital products, such as software, these types of venture tend to be low barrier to entry. After all, anyone with a computer and some coding knowledge can start a software company. Software companies are not, however, the lowest barrier to entry – the education, and time required, serve as barriers.

Something like a cleaning business tends to be the lowest barrier to entry – but even then, you have to purchase supplies, find clients, and be good at cleaning. These days, most businesses that one can start are relatively low barrier to entry. Casinos, airlines and other such exceptions remain among the few high barrier ventures.

Competition strategy

So, how does one compete in a market where competition is always fierce? This is where, again, a textbook can tell us a framework on how this might work.

When it comes to competing, we usually think of businesses having two types of strategies: low-cost strategy or differentiation strategy.

You are familiar with low-cost strategy which is commonly employed by discount brands. This is the strategy of large warehouse stores such as IKEA, Metro and Costco. The way in which they stand out in the market is by providing customers the lowest price possible. Many people shop on price, especially on essentials where there is no perceived difference between the higher cost and lower cost products, or at least not one that is important enough to say a higher price for, except for a few special consumers.

That is where differentiation strategy comes in: this is where you try to convince your potential customer that your product is worth what you are pricing it through good marketing and problem-product fit. As you can probably imagine, this is the strategy that most of us will take on. Low-cost strategies require more investment, and are usually harder to do than the existing leaders.

Competition strategy is not a binary, however. It is a matrix. On the other column exist the scope of your concept. How wide or narrow you reach in terms of who you are trying to serve can provide a combination of a winning strategy, for example, perhaps you can’t compete with Metro’s all-encompassing, all consumer goods for affordable prices model, but perhaps you can be the lowest cost provider of consumer goods in a specific city.

Alternatively, taking a differentiated and niche product to mass market through good distribution strategy can lead to a highly successful product.

With these terms in mind, let’s take a look at some potential ways in which you can help your product stand out in a crowded market.

Tip #1: Find a niche

You’ve probably heard this one before: find a niche. This is oldest, tried and true way to compete in a crowded market. But perhaps hearing this advice in the past didn’t feel actionable. With the terminology above, you can ask yourself the following questions:

  • Do I have access to a cheap resource that could allow me to offer an already-popular service for a lower fee, such as a large distribution channel?
  • Is there something I can do better than anyone else?
  • Is there a service that is missing in my city?

Oftentimes, people get stuck on thinking of a niche by thinking “yes, but somebody else has done it already.” When coming upon this problem, it’s worthwhile to think about second mover advantage.

First mover advantage is the benefit that comes from being first to market. Being the first person to execute an idea mean that you can create buzz around your innovation, capture the attention and loyalty of early adopters, and usually obtain the largest amount of the potential customer pool.

But, second mover advantage can be an excellent way to find a niche. The second entrant to a market can look at the market leader, and release a product that fixes the largest complaints of the market leader. Take Uber, for example: Uber was first to market with app-based ride sharing, and amassed massive user counts before Lyft came along. However, Lyft specifically focused on the few things that it could do better than Uber: people were frustrated that they couldn’t tip their Uber drivers, for example, so Lyft had that feature upon launch. When Uber’s questionable corporate practices were brought to light, Lyft ensured that it presented itself as an ethical option. This strategy worked: many people exclusively use Lyft for these reasons, even though today, Uber has diversified its leadership and offered a tipping option.

But what if you’re entering a very saturated market, not one where there’s only one or two options? There is such a thing as a late mover advantage. Going back to the ride-sharing app example, there are still ride-sharing apps coming out. However, now, they are taking all of the lessons from the first market entrants, and they are also benefiting from the fact that now everyone knows what a ride-sharing app is.

So, now they are finding specific niches in which to launch a ride-sharing app. Take for example, regional ride-sharing apps such as Gett or Taxi Beat which are more popular in certain geographical areas than others for its specific features. For example, Taxi Beat has a feature where when you call for a ride, you have 3 driver options, and at the end of the ride, you can pay with cash. This means that this app is more popular in places where safety is a larger concern, and where a larger percentage of the population would prefer to not pay with a card.

To extrapolate these kinds of strategies to software, consider Caldera Forms. We were a later entrant to the form plugin market, and we’ve presented many of our features in the light of second mover advantage. There were other form plugins out there, but where they all drag and drop? Did they all have conditional logic directly out of the box? Did they all take CSS easily? These traits helped us stand out.

Tip #2: Innovate on the business model, not the product

This is where it helps to think of yourself as not only a product creator, but a business owner. Sometimes, the product is great – what we want to change and improve is how people pay for it.

WordPress plugins is a great example of this. First, consider how WordPress plugins were first sold: pay once, get the files. This gave way to subscription models. And what about freemium models? “Get this for free, but have a pro option” is an experiment in seeing if you can create product economics that sustain all of your users, free and paid, from revenue only from the latter group.

In the vocabulary lesson in the introduction, we would refer to this as finding spaces of consumer surplus. Economic surplus, or consumer surplus, in this context, refers to the difference between the maximum price customers were willing to pay and the price they actually paid.

Think of the last time you got a really great deal at a store. About that item, ask yourself: what is the most I would have paid for this? At some point, there’s a price that would have turned you away. This price tends to be different for all consumers, so in every instance of a product existing, there’s someone who would’ve paid a little more. In some instances, there’s enough people who would’ve paid more for one low-cost, but new feature, to build an entire business around them.

Sometimes, you don’t even need that new feature – think about luxury brands. Sometimes, good marketing can create a brand that is desired by people who simply have more money to spend.

Tip #3: Cater to the overlooked

On the flip side of that last tip, however, exists catering to the overlooked. Groups that have primarily not had many options that cater to their tastes, either due to lack of representation in business, geographical distance to the source of the products, etc., tend to be opportunities to enter a crowded market.

We know that 4 in 10 minority-owned businesses in the United States are seeing 11% growth or higher every year. Generally, this is attributed to the fact that minority-owned businesses in the United States are usually catering to tastes that were previously not catered to – think foreign cuisine, or hard-to-obtain imported goods that remind expatriates of home, or intercultural design. You might think the restaurant industry is a crowded industry, but what if one was to open a Peruvian restaurant in a medium-sized city in the United States? It would likely be rewarded with curious customers, and welcomed by any existing Peruvian expatriate community in the city.

This strategy for standing out in a crowded market is a combination of all of the strategies outlined above. In it, you are hoping to capture money that the customer was already spending, but to divert that business away from a generic option and to your more tailored one (differentiation). However, oftentimes this strategy comes with the challenge of managing your costs very well, and making sure that your product delivers on its promise.

Final thoughts

Yes, it is possible to enter a crowded market. After all, today, most markets are crowded. The key lies in planning, thinking strategically, and a little bit of believing in yourself. But above all, don’t get too worried about these principles. They are, after all, just that: principles. In practice, what you do that is different and good will be what spells out success for your product.

Have you launched into an existing, saturated market? What did you learn from your experience? Share your journey in the comments!

Illustration by Jessica Johnston.

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Optimizing your digital product store for mobile use https://easydigitaldownloads.com/blog/optimizing-your-digital-product-store-for-mobile-use/ https://easydigitaldownloads.com/blog/optimizing-your-digital-product-store-for-mobile-use/#comments Tue, 15 Jan 2019 15:00:45 +0000 https://easydigitaldownloads.com/?p=1333661 Mobile commerce already accounts for nearly 40% of total eCommerce sales, and is projected to dominate at about 54% by 2021 – which means that you could be missing out on serious revenue if your site isn’t optimized for mobile use! In The EDDit this week, we walk through some of our recommendations for mobile optimization, so you can keep up with the times – and the sales!

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Mobile commerce already accounts for nearly 40% of total eCommerce sales, and is projected to dominate at about 54% by 2021 – which means that you could be missing out on serious revenue if your site isn’t optimized for mobile use!

In addition to mobile devices commonly being the first point of contact between you and your customers, consider the popularity of smartphones, the growing presence of younger, increasingly mobile-savvy consumers, and a fast-paced, on-the-go, digitally-focused culture that demands more convenience and more efficiency by the minute. It’s easy to see the need for the mobile experience, but how does this translate specifically to digital product stores?

In this post, we walk through some of our recommendations for optimizing your digital product store for mobile use, so you can keep up with the times – and the sales!

Understanding the shift toward minimalism

Let’s rewind for a minute: It’s the early 2000s, and the advent of smartphones is putting a lot of pressure on internet service providers to adapt to increasing bandwidth consumption. Consumers are finally able to use the internet regularly while moving around – a huge lifestyle change that instigates a complete overhaul of how web content is presented.

It’s time to flip the script from impressive animations and graphic-heavy content, to web pages that can be loaded reasonably fast on less-powerful cellular networks, and web developers are now optimizing for speed in order to keep up. Take this and add on the effects of social media platforms like Facebook, which must be adapted for as little as 2G speeds in order to become more globally accessible, and you can envision the increasing need for a more “stripped-down” approach!

Mobile optimization has been at the very center of this progression, as society has grown to become even more smartphone-oriented over time. Now we are at an interesting tipping point; many people are using smartphones and tablets as primary devices for all kinds of purposes, from work and education, to shopping and entertainment.

Smartphones are our lifelines – one-stop shops for our schedules, contacts, communication and social interaction, health and wellness, shopping, reading, music, TV, movies, games, you name it. Needless to say, optimizing your digital product store for mobile use isn’t just for fun; it’s increasingly necessary for any website – and you don’t want to be left in the dust! So, where do you start?

Responsive web design

With so many different devices out there, how can you be sure your site is being displayed correctly? Responsive web design is a web design method that automatically adjusts your content and layout depending on the device being used. A fundamental component of mobile optimization, responsive web design allows users on mobile devices like smartphones and tablets (as well as laptops and desktop computers) to properly view, and effectively use your website according to different display standards.

When optimized, content may appear more minimal on mobile devices in order to prioritize functionality – or, more visually-focused to reduce clutter, depending on the type of content.

Small smartphone example (AudioTheme)

Small smartphone example (AudioTheme)

Small tablet example (AudioTheme)

Small tablet example (AudioTheme)

Large desktop example (AudioTheme)

Large desktop example (AudioTheme)

Aside from the aesthetic and revenue benefits, responsive design also helps to boost your SEO. How? Well, Google recently announced that it will begin using mobile-first indexing, meaning the search engine will largely refer to the mobile versions of sites for ranking and indexing due to the predominance of mobile users.

So, what do you need to do to implement responsive web design on your own digital product store? Depending on your level of expertise, there are a few options:

  • Install a responsive theme. Most contemporary themes are designed to be responsive, so this is probably the easiest option, especially if you manage your own site.
  • Pay your web designer to modify your existing theme or custom site to include responsive design.
  • Modify your existing theme or custom site yourself, if you do your own web development.

Analytics and heat mapping tools can show you the average screen dimensions and activity patterns of your website visitors, allowing you to customize for your specific audience. You can even segment your users by device type. Try using a tool like Responsive Design Checker to see how your site is currently being displayed on different devices.

Performance

Want to be sure that your site is performing well when accessed on different devices? Speed is everything – in fact, it can make or break the user experience!

If a site is slow-loading, people are much more likely to abandon it altogether. In order to minimize bounce rates, you want your site to load as fast as possible. It’s important to remember that cellular networks tend to be less stable than broadband networks, with volatile connectivity that depends on physical location, shared usage, and other variables. With this in mind, the more lightweight your site is, the better!

“Most people will abandon a mobile site visit if the page takes more than a few seconds to load.” –Google

Here are a few tricks for a fast-loading mobile experience:

  • Minimize HTML/CSS file sizes. Use a tool like Gzip to compress them, and try to get as close to 70KB as possible if you want lightning-fast loading speeds.
  • Reduce requests. Each component of your site (whether its an image, font, or stylesheet, etc.) generates its own request. Combine elements where possible to minimize this effect.
  • Use a good host. An optimized server stack with server-level caching is ideal.
  • Avoid unnecessary plugins. Keep your load as light as possible!
  • Consider using a content delivery network (CDN) for images. This is especially relevant if your site has a lot of images. Also make sure your images are optimized for the web!
  • Disable any functionality you don’t absolutely need.
  • Use HTML5 instead of Flash, if you want to use any special effects.
  • Don’t use pop-ups. They can be cumbersome to deal with on mobile devices.
  • Limit the use of redirects and link shorteners unless they are necessary. These just add on to your load time!

Google offers this tool that allows you to compare your site’s mobile performance with other sites. You can also use it to estimate how speed improvements could impact your revenue.

Content

Another aspect of mobile optimization is how you present your content. The long-standing rule since the beginning of print media has been that you want to communicate the basic gist of your content “above the fold”. In the digital sense, this refers to the immediately visible area of a web page when it first loads.

However, some experts say that the fold no longer matters; that with modern trends in internet usage, it’s nearly irrelevant. When you think about extremely popular sites like Facebook that use infinite scrolling, you might agree! So, where does that leave us?

Well, even if it’s true that it’s less relevant than before, placing your most important information above the fold does guarantee that it’s the first thing your site visitors will see. Let’s compare a few desktop and mobile examples:

Content example (Producer Loops)

Search bar and menus are easily accessible, with the latest promotions front and center (Producer Loops)

Content example (UIdeck)

It’s immediately obvious what the site offers, without having to scroll (UIdeck)

Content example (ThemeBeans)

A clean and minimal look featuring the headline and top products, with easy access to the menu and support database / FAQs (ThemeBeans)

Navigation and interactivity

Navigation is a crucial element of mobile optimization, because smaller devices can significantly limit user functionality if left alone. Best practices point toward consolidating menus into the simplest and most relevant options, such as your store home or main product gallery (and/or product categories), support page, and contact page. The good news is that most themes come with a mobile menu option right out of the box!

When it comes to interactivity, factor in the differences in clickability when using different devices. Smaller buttons might be easy to click with a mouse, but they can be more difficult to tap on a smartphone, for example. Anything you can do to optimize your site’s mobile interactivity is ideal!

Many digital stores and services offer live chat support or quick and easy access to FAQs, making it as simple as possible for customers to ask questions or find out more about the products. You could install a chat support plugin, for example, or create an FAQ section or support database that is intuitively organized and searchable.

The convenience factor

It’s important to remember that many mobile users are shopping on their phones for the convenience factor alone, so simple checkout processes – especially one-click checkouts – are becoming more and more popular. This applies to other elements of your site, such as the menus, product pages, and support, too. Think about what you can do to consolidate information so that it’s concise and requires a minimal amount of clicking and browsing!

Audio and video content

When possible, it’s always preferable to host your audio and video files on third-party platforms that are already specifically optimized for mobile use. For example, Vimeo and YouTube videos can be easily embedded on your posts or pages, reducing the need for custom code or taking up hefty amounts of storage on your own server.

When it comes to audio, WordPress is perfectly fine, as it has a built-in responsive audio player, but you may also choose to use services like SoundCloud for hosting your audio files. The bonus with most audio and video platforms like these is that any plays from your website add toward your play count on the platform.

Don’t forget to test everything!

Some companies have entire departments dedicated to mobile device testing, but if you’re a smaller operation, you can use device testing services or websites (such as Responsive Design Checker or Responsinator) that allow you to preview your site on different devices.

You can also simply adjust your browser window size to see how your design responds as the dimensions change. Remember that you won’t necessarily get a perfect layout in every case; responsive design typically only focuses on 3 or 4 different resolutions, adhering to the most common and up-to-date resolution breakpoints (CSS elements that dictate how layouts appear on different screen sizes).

Most popular eCommerce themes/sites are built using popular web development frameworks such as Bootstrap 4 (used by Twitter) and are built to be “mobile first”, using a grid layout system which will scale and work on every device out of the box. This allows developers to build engaging themes without worrying about every single device being supported out the box. If you do encounter problems with certain devices, you can usually report the issue to the theme developer and they might release an update.

Getting your digital product store ready for mobile use isn’t an overnight process, but hopefully this post has given you some helpful ideas and guidelines. Mobile optimization continues to grow in necessity; fortunately, that also means there are a growing number of tools and resources available to help you achieve it!

Do you have some advice to share when it comes to optimizing your own digital product store for mobile use? What hurdles have you encountered, and how did you overcome them? What have you found most helpful? We’d love to hear what you have to say in the comments below!

Illustration by Jessica Johnston.

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Setting up a video content business https://easydigitaldownloads.com/blog/setting-up-a-video-content-business/ https://easydigitaldownloads.com/blog/setting-up-a-video-content-business/#comments Tue, 27 Nov 2018 15:00:14 +0000 https://easydigitaldownloads.com/?p=1317423 Do you have video content that you want to monetize? Setting up your own business might be intimidating, but it’s totally possible! In our final article for The Weekly EDDit this year, we cover the basics to help you get things up and running using the content restriction model.

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Do you have video content that you want to monetize? Setting up your own business might be intimidating, but it’s totally possible with content restriction.

What is that? If you don’t already know, content restriction allows you to restrict your content to paid customers, which means that you get to control who has access to what, depending on what they’ve purchased. As evidenced by the sheer amount of paid video content available on the internet, video has become a huge part of digital content and eCommerce – and it’s projected to account for 80% of internet traffic by 2021. Needless to say, there’s plenty of earning potential with selling videos, but how do you go about setting up the right structure?

In this post we cover the basics to help you get your video content business up and running using the content restriction model.

What will you sell?

The first thing you’ll need is – of course – the video content itself! You can sell individual videos, video series, or monthly subscriptions to tiers of content (or unlimited content), with a wide variety of potentially lucrative options to choose from, such as:

  • Informational and educational videos
  • Tutorials and how-to videos
  • Vlogs and commentary
  • Podcasts and interviews
  • Explainer videos
  • Reviews
  • Animations
  • Films, documentaries, and TV shows
  • Music mixes and radio shows

Maybe you already have a body of work that you want to organize into a business, or you’re just starting out and looking for ideas. Either way, the content restriction model is virtually the same no matter which subcategory you’re in, with the main distinction being the pricing structure (we’ll get to that later).

The production basics

Whether you have video production experience or not, you can put together a video content business; some content creators make all of their videos with as little as a smartphone, while others have their own production teams or video producers.

Whatever the case, suffice it to say that when you’re starting a business that’s entirely based around the creation of video content, it’s useful to have at least some understanding of the creative / technical side. With so many videos out there for consumers to choose from, what’s going to make yours stand out?

High-quality production not only adds to the value of your videos; it puts them on a professional playing field – and catches the eye of new viewers, too! What are we talking about equipment-wise? Well, it depends on your budget.

There’s a certain wisdom in just starting with whatever you’ve got and adjusting as you go along – after all, many content creators have built their own businesses that way, and trends change so rapidly that sometimes it’s easy to miss out if you spend too much time preparing! However, if you do have the means, getting a few industry standard items can take your product to the next level. A professional DSLR camera, tripod, lighting kit, and video editing software can be just enough to create content that has the quality production value that will keep the sales flowing.

Beyond that, many content creators tend to use branded intro logos, motion graphics, or images to create continuity across their content. Consider hiring a freelancer to design some kind of signature graphic element for your videos, or create one yourself if you can! You might also consider investing in either custom or royalty-free music.

When it comes to video editing, you have a variety of choices. Software like Adobe Premiere Pro and Final Cut Pro are professional-grade options, and if you’re a Mac user, you probably already have access to the more beginner-friendly iMovie. If you don’t feel confident doing the video editing yourself, you may be looking at hiring someone to do it for you.

Housing your content

In order for your customers to be able to watch your videos, you’ll need to house them somewhere. Video sharing platforms like Vimeo and YouTube are the go-to places for hosting video content, giving you the ability to embed the videos onto your website pages, in emails, and elsewhere.

If you’re uploading your videos to YouTube and restricting access to them, you’ll want to keep them unlisted (only accessible via a private link). The downside is that people can easily share the web address once they have it. What about Vimeo, you say? It’s relatively similar – you can hide your videos from the Vimeo community and make them only accessible through embedding.

One thing to consider is that while YouTube is free to use (with unlimited storage), Vimeo has monthly upload and storage limits. However, Vimeo does offer a variety of paid plans that include things like player customization and multiple users, as well as a generally cleaner look and overall higher-quality aesthetic (as it’s designed for “creators”) with no ads.

You could host your videos on Amazon S3, but since you’d be paying according to your bandwidth usage, it’s not the best option if you’re making a lot of videos with large file sizes (aka most videos!)

So, how do you restrict that content anyway?

Once your videos are uploaded and hosted safely within the platform of your choice, you can start to organize your content. If you have a WordPress website, there are several plugins that are specifically designed to add the content restriction functionality to your site. Plugins like Content Restriction make it possible to restrict specific pages, posts, or video topics/categories to confirmed buyers.

Free content vs. gated content vs. premium content

When you’re setting up your video content business, you’ll need to decide which of your videos will be free and accessible to the public, which will be gated (requiring either purchase or an account signup or some other kind of exchange such as submitting an email address to your mailing list), and which will be premium content.

Free videos are a great way to get people in the door; this can be “teaser” videos or the first episode in a series, or some other kind of introductory video altogether. While it’s tempting to give away a bunch of free stuff to get a lot of traffic, be careful!

Since a video content business is predicated on the sale of videos, you don’t want to give away too much – especially if you’re paying for the video hosting. In the end, it’s all up to you, what kind of content you produce, and what your goals are. It’s just wise to think carefully about how you want to approach free content.

Your restricted content is your “gated” content. Perhaps all of your content is gated, except that viewers can get access to certain videos for free by signing up for your newsletter, for example. Or, your gated content is all paid content, requiring purchase to access it. You could offer different versions of your videos as well, giving people access to a shorter, “basic” version, while restricting paid versions that include downloadable workbooks or worksheets, audio versions, or other extras.

Premium content is another strategy to think about, tapping into the appeal of exclusivity that drives so much of commerce! Consider Amazon Prime as an example; all Prime members have access to certain movies and TV shows in standard definition, but some selections come with the option to pay for the HD version (a premium option).

Pricing models

Pricing goes hand-in-hand with your content strategy. Will you offer single videos, video series, packages, or bundles, or monthly subscriptions with unlimited access using the membership model? The way you want to structure your business will dictate how you price your products.

If you decide to sell individual videos only, you might restrict individual pages or posts with your embedded video. However, if you use the membership model, you may decide to restrict your content based on membership tiers, giving your members unlimited access to certain areas of your site – or all of your content, if they have purchased the top tier membership.

Video is the king of content

If you create video content, you’re already in a good position because of its incredible popularity and easily consumable nature – now you just have to decide how to organize it all! Content restriction makes it possible for you to retain maximum control over how your content is consumed – and it gives you the freedom to monetize all of your hard work.

Do you sell your own video content using the content restriction model? What do you have to say about it? Be sure to drop us a comment!

Illustration by Jessica Johnston.

To our readers: This is our last article for 2018 whilst we take a little break! Thank you for your support and we hope you’ve enjoyed reading. If there’s something specific you’d like to see us write about in 2019, please share your ideas with us in the comments, and we’ll be back in the New Year! 🙂

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How to optimize security for your digital product store https://easydigitaldownloads.com/blog/how-to-optimize-security-for-your-digital-product-store/ https://easydigitaldownloads.com/blog/how-to-optimize-security-for-your-digital-product-store/#comments Tue, 20 Nov 2018 15:00:04 +0000 https://easydigitaldownloads.com/?p=1312394 If you think you’ve heard a lot about data breaches in recent years, you’re not alone – internet security is an ongoing concern for everyone – but especially if you're a digital store. In this week's edition of The Weekly EDDit, we’ve put together a brief guide to help you out, so you can worry less and keep moving forward!

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If you think you’ve heard a lot about data breaches in recent years, you’re not alone – internet security is an ongoing concern for everyone, but especially if you run a digital product store.

It’s one thing to protect yourself, but when you are responsible for handling the money and sensitive information of your customers, security becomes an even greater priority. If you’re an expert on the topic, that’s no problem, but many people aren’t.

The fact is that security is a complex thing, but while a 100% impenetrable website may never exist, there are multiple components that can be optimized to minimize risk. So, what are some practical steps you can take to keep your business and your customers safe from intrusive forces?

We’ve put together this brief guide to help you out, so you can keep moving forward and worry less!

Why should you be concerned?

Websites of all shapes and sizes are at risk of being compromised, but unfortunately, small businesses can be especially vulnerable. Site owners who run smaller-scale stores tend to underestimate the threat due to their lack of visibility compared to big names, but the truth is that hackers are often specifically looking for sites with more lax security.

Regardless of the scale of your operation, protecting your site may seem daunting, but it’s doable!

Stay up to date

When it comes to internet security, one thing that tends to get overlooked is the importance of software and security updates. This includes your computer operating system, content management platforms like WordPress, and any software and plugins you may use.

Using the latest (most recent) versions of WordPress and WordPress plugins in particular is essential, as falling behind can actually put your website in a vulnerable position. How is that? Well, consider that the vast majority of security breaches happen to websites that are running out-of-date software!

Often times, the updates themselves are released precisely for the purpose of fixing a security issue or vulnerability of some kind, so keeping on top of the latest releases is the very least you can do.

Be conservative with plugins

Plugin vulnerabilities account for well over 50% of compromised WordPress sites, according to Wordfence – which means that plugins should be high up on your list when it comes to security. While WordPress is fairly secure overall, it is not immune to security threats.

Use caution when installing plugins on your site, taking care to check them for high ratings and reviews – or a lot of installs, if taken from WordPress.org. Plugins that are actively updated, and from trusted or reputable sources will always be your best bet! As a general rule, avoid “nulled” or pirated themes or plugins, as some may have malware injected into them.

Lastly, only install what you need. If a plugin isn’t necessary, skip it, and if there are dormant plugins that you’re no longer using, uninstall and remove them. It’s better to err on the side of caution than to have regrets (and damage) later! Plus, keeping your plugins on the lean side not only minimizes security risk; it also makes for a faster-loading, less bloated, and more stable site.

Make sure your web hosting is as secure as possible

Hosting is an essential part of any website – and a good web host can provide you with peace of mind knowing that your security bases are covered. So, what should you expect from your host?

Some hosts offer built-in firewall management (like Kinsta, Cloudways, etc.) so that when new vulnerabilities are discovered, you will be protected. But, what if your site does get compromised? To be prepared for this, look for a host that has a good backup and restore policy.

Cloud-based hosting is also something to consider, if you don’t use it already. One of the advantages is the reliability and increased security of using a large number of physical servers in different secure data centers. Another advantage is that this type of host tends to have more experience with different types of attacks due to hosting many different types of sites. Consequently, they can adapt the rules to offer a wider range of protection.

If your site is self-hosted, it’s important to make sure that the server stack (server software) is up to date, using the latest versions of PHP, MySQL, Apache, Nginx, etc. If you use cloud / managed hosting, this will probably be taken care of for you, reducing the stress and work for you – and allowing you to focus on your business!

One of the bonuses of going with a dedicated managed WordPress host is that the server software stack will be optimized specifically for hosting WordPress sites, enhancing performance, security, and stability all at once.

Lock down your accounts

Another potentially vulnerable element of digital stores is user accounts – especially when it comes to brute force attacks. To prevent against these kinds of attacks, consider the following precautions:

  • Enforce strong passwords. Requiring (or encouraging) customers to create more complicated passwords is a good security practice. In terms of your own passwords, long, randomly generated passwords with a mixture of characters are the way to go, as they are much harder to crack. Use a password manager like LastPass or 1Password to keep everything secure and organized with randomly-generated passwords.
  • Create unique usernames for admin accounts. Steer clear of obvious usernames like admin. Unique (ideally random) ones provide you with extra protection against brute force attacks.
  • Implement two-factor authentication. If possible, add a two-factor authentication option to your login process, giving customers the ability to further protect their accounts. Of course, it’s especially important to use this security measure for your own accounts as well!
  • Only have user accounts if you really need them. Unless it’s absolutely necessary, having customer accounts only adds to your security (and liability) concerns. Consider foregoing them altogether. For example, EDD customers can get access to their purchases in purchase receipts without registering on the website.

Take additional protective measures

Looking for some more ways to improve your site security? Here are a few more ideas you might want to think about:

  • Put your site behind Cloudflare. Free to use, Cloudflare is a DNS provider that offers both CDN (content distribution network) and firewall protection. It’s a bit like a middle man between the internet and your site – and because millions of sites are already behind Cloudflare, if malicious users have already tried any tactics on other sites, they will be automatically blocked or challenged before they get to yours. Consider using the Pro version if you want to enable WordPress-specific firewall rules.
  • Consider blocking countries that are high-risk for fraud and hacking. Although it might seem like a more extreme measure, depending on your target demographic and customer base, you might find that minimizing any security risk is more valuable to you than the sales you get from those countries.
  • Block temporary email addresses from purchasing or signing up for your site. Temporary email addresses (or email addresses that self-destruct after a short period of time) are frequently used in the case of site attacks to allow the attacker enough time and access to do the dirty work. The Validator.pizza plugin helps to prevent temporary email addresses from registering or commenting on your site.
  • Use Google Suite for your company email. Not only is it better for scalability; it’s also more secure because your emails are stored off-site / within Gmail.
  • Install a good spam plugin. If you want to reduce the amount of spam you get on blog posts, content pages, or contact forms, consider using a plugin like Akismet. In general, only enable comments if you really need them!
  • Keep it minimal. The less “attack surface” (or total digital real estate with potential vulnerabilities) that you have, the better. Only use what you need and skip the rest!

Be proactive and ever-vigilant

Above all, staying one step ahead of the game is the best thing you can do to protect your digital product store from falling prey to attackers. Whatever you need to do – whether it’s subscribing to internet security newsletters and software update alerts, following relevant publications, and educating yourself on the terminology, methods, and latest news – do it!

Take the initiative to learn, and understand that whether you’re just getting started, or if you’ve run your store for years, your security work is never done. While your marketing, social media, product, and content decisions might be up for debate and experimentation, your site security is no casual matter – and you owe it to yourself, your hard work, and your customers to be prepared.

What are some of the most effective methods you’ve used to improve security for your own digital product store? Join the conversation below!

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Selling a web-based service / SaaS https://easydigitaldownloads.com/blog/selling-a-web-based-service-saas/ https://easydigitaldownloads.com/blog/selling-a-web-based-service-saas/#comments Tue, 13 Nov 2018 15:00:10 +0000 https://easydigitaldownloads.com/?p=1307507 As computing has moved increasingly away from traditional practices and more toward cloud-based systems, the use of web-based services has skyrocketed. In this week's edition of The Weekly EDDit, we discuss the main considerations to make when getting started selling web-based services (SaaS).

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As computing moves increasingly away from traditional practices and more toward cloud-based systems, there continue to be ample opportunities for making money selling web-based services.

Of all the digital product types, web-based services, or SaaS (software as a service), offer customers a particularly unique benefit that pairs well with these trends: centralized, cloud-based usage. They are different in their value and utility than downloadable digital products, providing an ongoing, “all-in-one” experience that often calls for different considerations such as subscription pricing. Overall, web-based services can be an especially lucrative type of product to sell!

Are you looking to sell your own web-based service? Hopefully this post gives you some ideas and insights that can help you get started.

Pricing

Typically more advanced or specialized in nature, many SaaS products tend to be sold as premium products, justifying higher prices. Of course, it depends on the extent of your product; how advanced is it? What kind of need does it fill within the market? How much time, development, and expertise went into creating it? What kind of leverage do you have on your competitors? Does it integrate with other platforms? To what extent does it improve the lives or businesses of your customers? For example, what amount of money or time does it save the customer?

Pricing web-based services is more about value than anything else, as competing on price can do more to communicate a lack of confidence in the product, rather than generating more sales. At the same time, many SaaS products offer monthly subscription fees that are affordable enough for customers to feel comfortable committing to a long-term membership.

So, how do you settle on a number then? Let’s take a look at some popular examples:

Productivity and web app integration service Zapier ranges from $0 to $250, depending on the customer’s needs and usage. Certain features are restricted to more expensive membership plans, with significant discounts for annual memberships to encourage upfront payments.

SaaS multiple pricing tiers (Zapier)

Multiple pricing tiers (Zapier)

Popular web app Basecamp uses a different strategy; users pay $99 for all-inclusive access, including all available features.

All-inclusive single-tier pricing example (Basecamp)

All-inclusive single-tier pricing (Basecamp)

Some SaaS companies offer conditional pricing that scales depending on certain factors. For example, MailChimp’s Pro plan starts at $199/month plus an additional fee according to the number of subscribers, but they also offer free and low-cost ($10) versions.

SaaS conditional pricing option (MailChimp)

Conditional pricing option (MailChimp)

On the whole, SaaS products are usually sold at different monthly or annual pricing tiers; commonly this includes a personal use plan (ranging from $10-50), a mid-range plan ($40-100), and a pro plan ($100 and up). It may also include a free plan ($0), or an extended pro plan that works well for teams and businesses (often $200 and up).

Or, a SaaS product may be priced per user (with or without different tiers or plan options), as is the case with Google’s G Suite:

SaaS per-user pricing tiers (G Suite)

Per-user pricing tiers (G Suite)

Ongoing revenue

Perhaps more than any other type of digital product, web-based services are ideal for generating ongoing revenue in the form of memberships and subscriptions. Because using a SaaS product requires access of some kind, there are good opportunities for creating different membership tiers, increasing accessibility to a wider audience, while preserving premium content for high-paying customers, for example.

Alternately, when you’re just starting out, one strategy is to offer an annual subscription fee. In comparison to monthly subscriptions, annual fees can bring in larger chunks of money right off the bat, giving you the resources to invest back into your business, hire people to help you, and rev things up more quickly.

Because the membership model is so commonly used, affiliate marketing can be particularly effective when it comes to selling web-based services. Each affiliate sale can bring in more than just the money from a one-off purchase; the results are ongoing. This means that the potential for increased revenue over time is especially good!

If you want to make additional revenue from selling SaaS products, there are a variety of avenues to explore. Consider offering upsells and add-ons, such as priority support, related products, or content and assets that can be used within, or in conjunction with the SaaS. One-to-one coaching, consulting, access to premium content, online events, and exclusive communities are also some options to think about!

Distribution

With many digital products, there are multiple channels for distribution and sales; however, web-based services are (by design) centrally hosted by an individual party. Having your own website with adequate hosting and scalable cloud storage is essential, as is structuring your website for membership management and content restriction (if applicable).

Other considerations

Marketing a web-based service can seem more abstract compared to dealing with downloadable digital products. What IS your SaaS anyway? How do you describe it? How do you market something intangible?

Well, communicating how your SaaS solves a certain problem can be more impactful than talking about the actual features themselves. Web-based services are exactly that: services. More accurately, they are a unique hybrid of product and service that requires a marketing strategy that addresses both.

Your SaaS must be more than a functioning product; it must be a well-maintained, regularly updated, and supported environment – a service-oriented experience for the customer. Providing great support is absolutely essential, as customer satisfaction drives SaaS revenue. If you stay focused on solving customer problems and making them feel truly valued, they will reward you with their long-term patronage.

I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.Maya Angelou

When it comes to creating a product demo for your SaaS, free trials are the single most widely-used method. Screenshots and video demonstrations are helpful, but first-hand experience is the most effective way to showcase your SaaS in its true form. Consider shorter full-featured trials of 3 or 5 days, or a free version that gives customers all of the basic functionality and the time to explore it, too!

Web-based services have a bright future

About 5.6% of our audience at EDD is selling web-based services; they constitute our eighth largest segment! Along with all of the trends toward cloud-based computing and membership-based eCommerce, that speaks volumes about their viability as a profitable type of digital product – and should definitely inspire your confidence if you have a web-based service to sell.

With different considerations than other digital products (like more updates and ongoing support) come some different benefits, too (like recurring revenue from using the membership model), so deciding whether or not to sell web-based services is an entirely personal decision that depends on your goals and resources. But, with profit margins between 60-80% and favorable projections for the future, bringing your SaaS to life could be life-changing for you and your customers!

Are you selling web-based services? What are your favorite parts about it, and what are some of the obstacles you’ve overcome? We’re eager to hear what you have to say, so leave a comment below!

Illustration by Jessica Johnston.

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Structuring your digital product pricing for success https://easydigitaldownloads.com/blog/structuring-your-digital-product-pricing-for-success/ Tue, 06 Nov 2018 15:00:45 +0000 https://easydigitaldownloads.com/?p=1306246 There’s a lot that goes into starting a digital product store, but deciding on a pricing structure can take some serious thought. In this week's edition of The Weekly EDDit we look at some tips to help you get it right!

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There’s a lot that goes into starting a digital product store; creating the products, writing product descriptions and documentation, license agreements, product artwork and demos – the list goes on!

But, deciding on a pricing structure can take some serious thought.

If you’re not sure where to start, getting a ballpark idea from your competitors can be a helpful reference – but there’s more to it than that! Creating your own pricing framework can help you to qualify your products and place them into tiers based on predetermined categories and criteria. There are also some different concepts and pricing models you can utilize to take some of the decision-making weight out of the process and make it a little easier to settle on a number.

Let’s take a look at some tips for structuring your digital product pricing for success!

The baseline factors

It can be tempting to price your products competitively, and easy to forget the cumulative effect of the various costs that go into making the products, as well as running your business as a whole! From domains and website hosting, themes, plugins, and payment processing, to creative software, business registration fees, design, and other professional costs, there can end up being quite a few items to factor in.

Not only that; your time and effort are worth something, too! It’s always good to streamline your product creation and site management processes, but there will inevitably be some degree of dedicated time and maintenance required on your part, not to mention the ongoing effort it takes to manage things like social media, support tickets, and affiliates (if you have them).

Additionally, when you’re the one running the show, you might find that the risk you’ve assumed (along with all of the blood, sweat, and tears you’ve endured to bring your digital store to life) adds additional value to your time. Even though digital product stores often have less overhead than physical product stores (in addition to other significant benefits), building a business is certainly not easy!

Value-based pricing

If you make digital products, you probably started out responding to some kind of need in the market; most digital products have a certain value to offer customers beyond simple consumption, otherwise they wouldn’t be so popular! Okay, sure – some products exist purely for entertainment purposes, but even that is a type of value in and of itself.

Structuring your pricing can, and should be based on more than your outgoing costs, competition, and product contents; you’ve got to think about the end results that the customer will experience. This is the value-oriented mindset that will help you to settle on prices that are fair for you and the customer – prices that will sustain your business and make your efforts truly worthwhile.

Incorporating value-based pricing brings the focus back to your competitive edge (what your product offers customers that competitor products don’t) and satisfies your own need to be properly compensated for your knowledge, talents, skills, and expertise. With so much competition in the digital product market due to the low barrier to entry, the shift simply must be toward value to bring in significant sales. Plus, who doesn’t want to positively impact their customers anyway?

Before you compete on price…

Although it might seem counterintuitive, if you want to be competitive within your niche, consider adding value instead of reducing price. This is especially helpful if you’re just starting out because you can offer attention-grabbing introductory deals, like bonus content, early access, and limited-time volume discounts.

Physical product sellers use this strategy all the time, as people choose increased value over reduced prices consistently in stores. The idea is to avoid charging lower than competitors and give customers more for their money instead. You can always change your prices later, once you’re past the startup phase!

Pricing models to think about

Starting to get some ideas yet? There’s more! Feel free to get creative with your pricing structure and try out some different strategies. Maybe you want to start a membership site, or you prefer to sell products individually. You might even create bundles to add variety and make the most of your product sales!

Let’s look at the primary models for pricing digital products:

Individual pricing

Pricing your products individually can bring a lot of attention to new products, and create a variety for the customer, incentivizing one-off purchases and maximizing the longevity of your products.

Individual product prices can really vary depending on which types of digital products you’re selling, but they tend to have a higher price tag since they don’t directly generate ongoing revenue. Graphic products are often priced under $50, with premium products and some digital artwork into the hundreds, while mid-level digital courses can easily be priced at $100-200 or higher.

Standard prices for audio and music products like .MP3s can be as low as $0.99, but premium royalty-free music used for broadcast purposes can sell for hundreds, or even thousands. Often software and services can be sold at higher prices overall, especially if they are highly specialized.

Bundle pricing

A variation on individual pricing, bundles essentially give customers a volume discount – and can offer them interesting combinations of individual products that appeal to specific tastes, interests, or goals. By definition, bundles include more than one product, and you can use them to capitalize on the combined value of individual products.

The beauty of bundles is centered around this extra value, and the effectiveness with which they can get more of your products off the proverbial shelves. Use bundles in your pricing structure to incentivize larger purchases, or repurpose and maximize revenue from your existing products, for example.

As a general rule of thumb, you can add up the total value of all products in a bundle and sell it for anywhere from 60-80% of that number. The percentage may be lower for bundles containing significantly older products, or products that aren’t selling as well. Also keep in mind that if your bundle price is under $20, you will likely inspire more impulse purchases!

Membership pricing

It’s all the rage these days – and it’s easy to see why! Membership pricing is great for the customer in that they get to pay an affordable monthly subscription fee in order to have a level of access to your products or content that they might not get otherwise. It’s also great for you because it tends to bring in more reliable and predictable monthly income.

If you use the membership model for your pricing structure, you’ll want to consider an extended list of costs and requirements, from integrating a membership structure with your website, to replenishing content and products on a regular basis.

Creating a fully-functioning membership site may or may not be for you; it depends on your business goals, revenue needs, product creation means, budget, and resources. If you decide to go for it, having a plan for pricing your memberships is key.

Tiered prices

One of the fun things about pricing your digital products is coming up with different versions to sell at different price points. Offering some variation on “standard” and “premium” versions can be very effective for driving more sales toward higher prices; consider making some of the contents of your products into the “bonus content” that you will use in your premium version, reserving the “bread and butter” content for the standard version.

You can devise standardized pricing tiers that you will use for pricing all of your products going forward; a reliable template to play off of and use for reference when creating new products. Tiered product prices also widen your audience, allowing access to people with different needs and budgets!

Creating the right framework

A clear pricing structure doesn’t just make things more streamlined for you; it can impact your customers and their purchase decisions by creating a familiar set of reference points that let them know what to expect, informing them and helping them to feel confident as they spend their money at your store.

You can communicate a lot to your customers through your prices, including the quality, complexity, exclusivity, and scope of your products. Settling on a consistent structure also shows customers that you don’t price your products arbitrarily, and that you are thoughtful, deliberate, and professional.

Your foundation is your freedom

No matter which types of digital products you sell, pricing will be a huge part of your business. Having a solid foundation to draw from and rely upon ultimately gives you freedom – more specifically, the freedom to make systematic decisions, deliberate less, spend your working hours on other things, and move forward with confidence because you’ve prepared ahead of time.

What methods have you used to create your own digital product pricing structure? We’d love to hear your thoughts, so let us know if you have any insights to share in the comments below!

Illustration by Jessica Johnston.

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Using cross-promotion to strengthen your digital product brand https://easydigitaldownloads.com/blog/using-cross-promotion-to-strengthen-brand/ https://easydigitaldownloads.com/blog/using-cross-promotion-to-strengthen-brand/#comments Tue, 16 Oct 2018 14:00:11 +0000 https://easydigitaldownloads.com/?p=1297915 With a continually changing eCommerce landscape, digital business owners must regularly adapt to keep sales flowing. Cross-promotion is an easy, effective, and time-tested strategy that is often overlooked! This week in The Weekly EDDit we'll discuss some of the benefits to be had, considerations to make, and methods to use when using cross-promotion to strengthen your digital product brand.

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With a continually changing eCommerce landscape, digital business owners must regularly adapt to keep the sales flowing – and cross-promotion remains an easy, effective, and time-tested strategy that is too often overlooked!

If you sell digital products, you probably encounter opportunities for cross-promotion more than you think; from non-competing businesses within your industry and businesses that sell products or services that are complementary to your own, to bloggers, influencers, and YouTubers in relevant or related niches, there is limitless potential to grow your revenue and brand equity through this savvy marketing practice!

In this post we will discuss some of the benefits to be had, considerations to make, and methods to use when using cross-promotion to strengthen your digital product brand.

Why is cross-promotion so beneficial?

By design, cross-promotion is a partnership where two (or more) businesses join forces to engage in joint promotion. This can take different forms, but the point is that each partner benefits in various ways, from exposure to a new (or expanded) audience, to the association with an established (and/or reputable) brand.

Here are just a few of the upsides:

  • Win-win relationships. Both parties benefit from the cross-promotion efforts. For example, a blogger can benefit from fresh content, while the partner gains in exposure to a wider audience. Or, two businesses selling related, but non-competitive products can both bring in more sales by reaching overlapping audiences.
  • Cost-effectiveness. Cross-promotion can be an affordable way for businesses to gain more traction, as it usually requires less financial investment than traditional marketing methods. For example, the costs of joint advertisements can be shared between parties. In some cases, there’s really no additional cost at all!
  • Brand equity boost. By partnering with bigger names or well-known brands, you associate your brand with theirs, absorbing some of their reputation and increasing your own brand equity.
  • Increased brand reach. Whether it’s expanding into new territories or doubling down within a focused niche, cross-promotion gets your products in front of more potential customers than you’d probably reach on your own.
  • SEO benefits. Backlinks and traffic from your partners’ sites and social media posts can have a positive impact on your search engine ranking, especially if you partner with more prominent businesses.
  • Memorability. If your market is particularly saturated, unique cross-promotion deals can help you cut through the noise and get the attention of potential customers.

Cross-promotion vs. affiliation

So, what’s the difference anyway? Both cross-promotion and affiliation rely on win-win partnerships to expand brand reach and get more sales, but cross-promotion is configured in a different way. While affiliation is based on tracking traffic and conversions coming from specific affiliate links (and paying out commissions accordingly), cross-promotion focuses on an upfront, reciprocal agreement such as a specific ad campaign, podcast feature, or guest post, etc. Cross-promotion doesn’t necessarily involve the exchange of any money, and is generally just between two (or a few) parties, instead of an entire affiliate roster.

Finding the right partner(s)

To implement cross-promotion into your marketing efforts, you’re going to need a compatible partner! But, how do you choose? When assessing a potential partner, ask yourself the following things:

  • Is it a credible and non-competitive business? Cross-promotion really only works when you aren’t directly competitive, so make sure your products aren’t too similar. It’s also important to make sure your partner is a credible and reliable business!
  • Are the products or services complementary to yours? Some of the best cross-promotion partnerships come from adjacent niches. Think of what might pair well with your product – it could be a related service, complementary product, or something else altogether.
  • Are the products or services genuinely useful to your customers? Nothing is more unappealing to your audience than being exposed to seemingly indiscriminate advertising, even if it’s coming directly from you.
  • Are the business values, reputation, and marketing message in line with yours? You want to choose a partner that’s on the same wavelength as you, and has a communication style, image, and vibe that is compatible with yours. Remember that their reputation, professionalism, and quality standard will be associated with your business as you venture into cross-promotion together. By promoting their products, you are essentially endorsing them.

Creating a memorable promotion

When it comes to co-designing a promotion, think about some of the ways you can create more value or otherwise enhance the lives of your customers. Hard sells are not necessarily ideal; if your customer base already sees you as an authority, they will likely value your judgement and advice, so simply mentioning the partner’s product can make an impact.

You can create entirely new cross-promotional bundles and product add-ons, or give your customers exclusive discounts or access to the partner’s service for a limited time. You might also consider pairing unexpected items together to create a promotion that is too unique to forget. Other techniques include special holiday promotions and using plays on words or popular hashtags.

Channels and methods

Before you spring into action, you’ll need to decide which channels and methods you want to use for your cross promotion. You may recognize some of the following examples from your own observations:

Social media platforms

Popular and widely accessible, social media platforms are some of the best places to implement your cross-promotional campaigns. Posts can be easily shared, and with multiple audiences, you may be surprised how fast things can spread!One notable example is the “Instagram takeover”, during which a cross-promotion partner “takes over” the other’s Instagram for a designated time (usually one day). This gives the partner access to the other’s audience, allowing them to expand the reach of their content, or at the very least, make the new audience aware of (and curious about) the partner’s existence. Takeovers work particularly well with influencers who have a large following in your target demographic!

You can use all kinds of different social media tools and strategies, such as:

  • Facebook ads designed for your (and/or your partner’s) target demographic
  • YouTube, Twitter, Instagram, and Facebook live videos, which can increase engagement due to the time-sensitive participation element
  • Instagram Stories, as well as IGTV for long-form content such as product reviews, videos incorporating the use of your partner’s product, or other content that can be used to cross-promote
  • Snapchat takeovers and custom (optionally co-branded) geofilters
  • Twitter mentions and retweets
  • Competitions, contests, and giveaways that require liking, sharing, or commenting on a cross-promotional post

Podcasts and YouTube channels

Combining forces with a podcaster in your industry that has a large audience can make a huge impact on your brand reach. Consider doing a guest interview or sponsor an episode. YouTube channels are similar, with a higher concentration of product reviewers and industry experts that are always looking for new and relevant products to review or content relevant to their audiences that they can incorporate into their videos.

Blogs and content sites related to your niche

A long-standing method for cross promotion, these channels offer niche-specific writers and content creators fresh new content to feed their audiences, while providing you with the benefits of increased exposure, backlinks, and a pre-qualified audience.

Joint advertisements

With more initial investment than some other options, joint advertisements can be an effective way to cross-promote – and you may pay less than if you were running ads on your own.

Influencers

Often, people rely on the endorsement of those they admire when it comes to making purchase decisions. Influencers specialize in representing certain cultural subsects, industry trends, or just their own personal taste as a form of authority for their followers, and can be exceptionally useful for cross-promotion. Just like podcasters, bloggers, and YouTubers, they are on the lookout for new products to promote all the time.

Digital product examples

So, what are some examples of possible partnerships with respect to digital products? Here are a few ideas to think about:

  • A Photoshop brush creator and a graphic designer or artist
  • A software developer and a coding course creator
  • A digital music producer and a vocalist
  • A fitness app developer and a nutritionist who creates recipes online, or a health and fitness influencer on Instagram
  • A WordPress theme developer and a graphic designer or artist
  • A podcaster and an eBook writer
  • A travel blogger and a foreign language YouTuber
  • A stock photographer and a photography equipment reviewer
  • A life coach and an Instagram lifestyle influencer
  • An organizational web app creator and a career advice content writer
  • A software tutorial creator and software template creator

There are limitless possibilities for the kinds for partnerships you can create, but do consider the nature of the different channels if you want to get the most out of your efforts. For example, Instagram and YouTube are particularly visual channels that are perfectly suited for visual products like graphics, photos, and videos, while podcasts work well for cross-promoting eBooks, audiobooks, written content, and digital courses.

Get creative!

Cross-promotion can strengthen your digital product brand in many ways, with increased reach, lower overall advertising costs, and improved brand equity, but it’s up to you to create a promotion that will be memorable and relevant to your audience (and your partner’s audience). Consider your target demographic, the most suitable channels for your products, and the non-competitive businesses or related product and service providers that may be the perfect match for partnership in order to maximize your cross-promotion efforts and up your game!

Do you use cross-promotion with your own digital product business? What are some of the things you’ve found most helpful? Is there something we missed? Drop us a comment below and join the conversation!

Illustration by Jessica Johnston.

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How to use negative product feedback for growth and improvement https://easydigitaldownloads.com/blog/how-to-use-negative-product-feedback-for-growth-and-improvement/ https://easydigitaldownloads.com/blog/how-to-use-negative-product-feedback-for-growth-and-improvement/#comments Tue, 09 Oct 2018 14:00:43 +0000 https://easydigitaldownloads.com/?p=1294324 In the age of social media, running a business can put you under the microscope – and whilst it’s normal to receive negative feedback occasionally, criticisms of your hard work can feel demoralizing. In this week's edition of The Weekly EDDit, we explore some ways you can harness negative product feedback and transform it into a positive!

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In the age of social media, running a business can put you under the microscope – and while it’s normal to receive negative feedback at one point or another, criticisms of your hard work can feel demoralizing if you don’t know how to harness them for good!

It helps to remember that, with rare exceptions, customers want you to succeed; they want your products to meet their expectations. They don’t want to be disappointed, otherwise they wouldn’t take the risk of purchasing your product in the first place! So when you get negative reviews, ratings, and comments, what’s really going on? The answer is multi-faceted: Although the widespread accessibility and perceived anonymity of the internet makes it easier than ever for people to air even the most minor frustrations (sometimes in a not-so-polite manner), there are often some valuable nuggets of wisdom to take away from negative product feedback that can help you refine your products, improve your business, and strengthen your customer relationships.

So, let’s take a look at some of the best strategies for turning negative feedback into positive results!

First, consider the 10% rule

When assessing the validity of the criticisms you receive, it’s helpful to think about it in terms of numbers. This can apply to many things in life, but it’s particularly useful for determining what to do with negative product feedback! Are the vast majority of your customers overwhelmingly happy with a product, and just a couple of outliers are responding negatively? Maybe that just comes with the territory. Alternatively, are 10% or more of your customers reporting the very same criticism? In this case, it’s likely something worth taking on board.

This rule can make it easier for you to make decisions about taking action, making marketing or content adjustments, creating product updates and add-ons, or otherwise addressing the problem. However, once you’ve decided to make a change, be aware that you’re setting a precedent! Your customers will come to expect a certain degree of responsiveness, so you want to make sure that you have the time and resources needed to maintain the standard you establish. For example, if you start making systemic changes from just one or two negative reviews, you might create a lot more work for yourself than if you had used the 10% rule.

Use customer feedback to manage your brand perception

Before you can do anything about the concerns your customers are expressing, you want to understand them – and to understand them, you need to think about things from their perspective. People tend to be more honest online, but this is especially true when they’re not addressing you directly.

Social listening (or “social media monitoring”) helps you keep track of what’s being said about your brand and products online, giving you insights that you may not get through standard feedback channels like your contact form, website review system, etc. Because the internet is a vast landscape with all kinds of hidden corners, it can be challenging to stay on top of it all, but the truth is that any negative reviews and commentary left unaddressed can affect your brand perception, customer confidence, and (consequently) product sales – if you’re not paying attention.

Fortunately, social listening tools exist to do a lot of that work for you, automatically monitoring social platforms for designated keywords, phrases, and hashtags, and notifying you when your business and products are being talked about. Staying constantly aware of the buzz lets you respond in real time, which is particularly effective for diffusing negative feedback before it can cause any damage. When it comes to running a digital product business (or really any type of business), using social media effectively has become increasingly important, so this is a particularly helpful strategy!

Create customer confidence by engaging in the conversation

Letting your customers know they’ve been heard and understood does wonders for creating customer confidence; engaging in the conversation started by negative feedback can be productive, giving you the opportunity to clear up any misunderstandings, quell their doubts, and ultimately repair or reinforce a positive brand perception. The good part about negative feedback is that you don’t have to guess about what your customers like and don’t like – they tell you!

Responding to all feedback (including negative feedback) on your website, on social platforms, and in emails shows your customers that you’re invested in their satisfaction, and allows you to get to know them, gain insights from them, and also relay your own knowledge and expertise. When new prospective customers come along, they will get the impression that you’re “on top of things”, giving them more confidence to buy, while you build and maintain trust with your existing customers.

Refer to negative reviews and comments for inspiration

It might not be your first thought when receiving criticism, but negative product feedback can be a great source of ideas for product updates, add-ons, or even new products and services. For example, if customers are saying that your Photoshop project file is too difficult for beginners, you might decide to start offering (and upselling) a related how-to PDF guide, 1-to-1 coaching, or even a beginner Photoshop tutorial series.

Maybe you’re getting a lot of negative comments about the volume of your product contents. In this case, you might decide to offer several versions of the same product – one with fewer items for a more affordable price, and one with all of the bells and whistles for a premium price. Customers not happy with your software, web app, or plugin? Take note for future updates and ideas for complementary extensions!

Remember that sometimes, negative feedback can be beneficial

Have you ever seen a product on a digital store with inflated or disingenuous reviews? Well, it’s a huge turn-off for many customers. People are smarter than some internet marketers would give them credit for, and they can often sense when something is “off” – whether it’s the suspicious uniformity of a series of 5-star reviews, or a barrage of overly enthusiastic (and seemingly unrealistic) praise. When there is some degree of criticism of a product, and a variety of ratings that are mostly (not entirely) positive, the feedback can be seen as more authentic, and therefore more reliable, boosting your social proof and inspiring sales.

Leverage criticisms to your advantage

While some critical “edge cases” can be taken with a grain of salt, often, negative product feedback can present you with a lot of opportunities – to manage your brand perception, create customer confidence, and gain inspiration and useful insights. When you put so much creativity, time, and effort into making your products, it can be tempting to dismiss any and all negativity, but it’s important to remember that even the most prominent and successful companies with the most in-demand products of all time have their critics, too; it simply comes with the territory! So, leverage it to your advantage and keep moving forward!

How have you dealt with criticisms of your own products? What are some of the strategies you’ve used to make the most of negative feedback? Did we miss anything? Leave us a comment below and let us know!

Illustration by Jessica Johnston.

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10 things we’ve learned about running a marketplace https://easydigitaldownloads.com/blog/10-things-weve-learned-about-running-a-marketplace/ https://easydigitaldownloads.com/blog/10-things-weve-learned-about-running-a-marketplace/#comments Tue, 25 Sep 2018 14:00:33 +0000 https://easydigitaldownloads.com/?p=1288974 It’s said that experience is the best teacher, and when it comes to running a marketplace we couldn’t agree more! In this week's edition of The Weekly EDDit, we’ve put together a list of some things we’ve learned to help you be better prepared to run a successful marketplace!

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It’s said that experience is the best teacher, and when it comes to running a marketplace we couldn’t agree more!

In many ways it’s similar to starting a digital product store, with a product-focused approach and many of the same website components, from product pages and license terms, to support and FAQs. However, the primary distinction is the 3rd parties whose products are sold on your site – the vendors (or sellers) – and this element creates a whole new array of complexities. In addition to vendors, there are a variety of marketplace-specific issues that must be addressed, including the product submission process, customer reviews, scalability, support, taxation, and vendor payments.

In this post, we’ve put together a list of some things we’ve learned to help you be better prepared to get your marketplace groove on!

1. DON’T expect overnight success, but DO create momentum with initial buyers and sellers

The age-old adage that “Rome wasn’t built in a day” is extremely relevant to running a marketplace. Many prominent sites like Envato and AirBnB took time to grow, with plenty of adjustments and changes in strategy along the way. Building a successful marketplace isn’t an overnight process, but there are some important things to get right from the beginning!

When you first start out, you may find yourself in the middle of a “chicken vs. egg” situation. Which comes first? Buyers or sellers? You need both in order to have a functioning marketplace, but if you find yourself stumped about how to get things moving, consider this: customer confidence is in large part created by community approval. What this means is that if there are people buying (and showing approval of) the products on your marketplace, it can lead to a lot more sales. But how do you get those first buyers?

One strategy we’ve found to be effective is to go with people you know first; people in your niche community or industry that already have, or are interested in creating products. You will skip the hassle of getting strangers to trust you, and have more room to experiment, adjust your methods, and sort out any issues early on (with feedback from trusted sources). For example, if you make 3D models and you have friends who make 3D models, try to get them on board first to populate your marketplace with its first batch of products.

When it comes to finding buyers, there are a few different ways to go about it. Offering special introductory deals can certainly attract people, but it may not be enough if you’re starting from scratch! While it may be generally frowned upon (or even prohibited in the terms of use of many marketplaces), making initial purchases yourself can be required to get things moving. Alternately, you could give out free copies in exchange for reviews, which double as testimonials and work particularly well as social proof, especially if they come from more notable names in your industry!

2. Creating a product submission process can save you headaches down the line

One of the more time-consuming parts of running a marketplace is dealing with product submissions. Depending on your quality guidelines, there will be a certain amount of vetting that needs to be done for each submission; you’ll want to curate your marketplace according to these guidelines, approving submissions individually – unless you want your marketplace to be a free-for-all with little oversight. In our experience, a carefully curated marketplace enhances the environment for both buyers and sellers, and establishes your site as a reliable go-to source for your industry niche products. So, why is it so important to get your submission process right from the start?

Over time, marketplaces grow, with more exposure and more activity between buyers and sellers. The amount of submissions (whether they are individual product submissions or people applying to be vendors) can become overwhelming. If you don’t have a system in place to handle the increasing volume, you might find yourself spending a ton of time and energy dealing with submissions while other items on your to-do list go unattended, not to mention the extra stress! Taking the time to set these kinds of processes up in the first place can increase your productivity in the long run. Our very own Pippin Williamson shared his advice:

Do not underestimate the amount of work and time it will take to properly manage product submissions from vendors. Early on (when your marketplace has only a few vendors) this might be easy to accomplish in just a few minutes, but as your marketplace grows, the task of adequately managing submissions will become more and more challenging. Implement a clearly-defined, reliable process for managing submissions from the very beginning – it might seem overkill at first, but once you’ve grown and established your marketplace, you’ll regret it if you don’t.

Your product submission process may include submission guidelines like preferred file types, dimensions, and any other rules to follow. Giving your prospective sellers as much information and guidance upfront makes it easier to weed out sellers who aren’t willing to adhere to your specifications, while also saving yourself (or reducing) the work of identifying unsuitable submissions later. Having a clear submissions process also gets the less fun stuff out of the way – the terms and conditions, intellectual property rules, and other requirements, meaning that the people who are successful in their submissions are properly informed and primed to start selling in a way that jives with your guidelines.

Example of photo submission requirements - Envato
Example of photo submission requirements

3. Reviews and ratings are crucial for good sales

When it comes to creating customer confidence, reviews are important for all types of digital stores, but this is especially true for marketplaces because the marketplace itself is not synonymous with the seller. As the marketplace owner, you are facilitating a transaction between the buyer and seller – and consequently the only way for sellers to build their own authority is to accumulate reviews and ratings. Genuine customer reviews based on verified purchases greatly influence customer purchase decisions, boosting your conversions and creating momentum for your site and brand.

Marketplace with star ratings and reviews
Marketplace with star ratings and reviews

Furthermore, the ability for customers to privately review sellers and products (with feedback that is only visible to the marketplace) is key! When you create a space for customers to feel comfortable being completely honest about their experiences (without fear of judgment or repercussions), you enable them to give you useful information that helps you manage your sellers, and ultimately – your overall quality level.

4. Marketplaces need to be scalable

One of the biggest advantages to building a marketplace is the potential for vertical scalability. What this means is the ability to grow continually by adding additional value to your existing site – things like more products for buyers, and more buyers for sellers, all within a curated environment that meets the needs of everyone involved. But, with growth comes an increased need for storage and server capabilities.

When it comes to running (and scaling up) a marketplace, we’ve found cloud storage to be absolutely essential. Many marketplaces house and deliver their files via Amazon S3, for example, because storing a large amount of products all on one server is often not feasible. Cloud storage allows for unlimited growth and capacity, but it’s important to note that it does contribute to the increased costs associated with a marketplace.

5. There are additional factors to consider in product pricing

In addition to cloud storage and the digital delivery of files, running a marketplace incurs extra costs from things like managing submissions and increased customer support – and prices should be set accordingly. It’s important to create pricing guidelines for your sellers that factor in these extra costs, so that you don’t accidentally allow prices to be so low that you don’t make a profit!

6. It’s important to be clear about who’s handling support

Just because you’re the captain of the ship doesn’t mean that you’ll necessarily always be handling support; often, marketplace sellers will be responsible for handling the support of their products. It all depends on the type of marketplace you’re running and your level of involvement. In many cases, the sellers will know their products best, and are therefore most capable of providing the relevant support. Whatever the case, it’s important to clearly define the expectations for yourself, your sellers, and your buyers in terms of support so that the responsibilities of each party are clear.

7. Marketplace taxes are more complex

Let’s not beat around the bush: the truth is that there’s simply a higher degree of complexity when it comes to marketplace taxes. How you structure your legal and business framework is very important – and getting it right can mean the difference between smooth sailing and receiving some not-so-good surprises come tax time.

If your marketplace does business internationally, you will need to adhere to different tax laws, most notably E.U. VAT rules, for example. This can be relatively straightforward with a digital product site, but with a marketplace, it can start to get complicated when you consider in things like vendor commissions, split payments, etc. For this reason, hiring the help of a qualified accountant from the outset can do wonders for your peace of mind, and ensure that you are compliant with all relevant tax laws to avoid potentially costly issues!

8. A reliable payment system can make or break your marketplace

Another distinction between most marketplaces and digital product stores is the way payments are handled – and what makes a marketplace attractive to sellers? Getting paid! Whether it’s products or services that are sold, marketplaces depend on transactions between buyers and sellers to thrive. This means that your payment system must be in good working order and reliable to be successful. Pippin recommends getting your payment process sorted ASAP:

Paying vendors can be challenging, especially if they are based in countries other than where your marketplace is based. Don’t leave it to the last minute to work out how you will pay vendors their earnings. Their reason for being part of your marketplace is to get paid. If you’re unable to provide them a reliable, affordable, and trustworthy method for getting paid, they’ll move their products elsewhere. There are dozens of payment solutions out there; take some time and research your options carefully and then set up a standard process for paying your vendors.

Standard practice includes things like split payments, where the transaction funds are split between you and the seller (depending on your commission agreement). There are some good plugins available to implement this functionality. Deciding on a consistent payout schedule is also essential; you’ll want to figure out how and when your sellers will get paid (which payment processor will you use?) – and don’t forget about the standard customer refund period of 14 days. You want to avoid a situation where the customer wants a full refund, but you’ve already paid the seller their commission!

9. Quality control defines your brand

Your quality standards are perhaps the most defining element of your marketplace; they affect the customer’s expectations, carve out your place within your market niche, and represent your brand, for better or worse! It can be tempting to accept all submissions in the hopes of maximizing your revenue, but this can backfire, reducing the perceived value of your products, and thus reducing the demand (and price). Pippin explains how much of an impact quality products can have:

Ultimately, the products you sell on your marketplace will become a part of your brand, even if they are owned by 3rd party vendors. For this reason, it’s incredibly important that you set a high bar for quality. Do not permit low-quality submissions to populate your marketplace’s catalog just so you can have more products available. Fewer high quality products is much better than many low quality products. If you permit low quality items, that quality will reflect upon you and negatively impact your brand and reputation.

10. Creating a sense of community leads to better sales and marketplace longevity

Marketplaces are – at their most fundamental level – about facilitating connections between buyers and sellers. The whole point is to bring the two together in an exchange that is mutually beneficial, of course benefiting you as the site owner as well! With this in mind, creating a sense of community can not only help to inspire customer confidence and improve sales; it can also make it easier for sellers to stay in touch with what buyers are looking for, helping them generate ideas for new products, and expand on (or improve) existing products.

Creating discussion forums or groups enables buyers to converse, exchange experiences, learn, and get help from each other and from sellers – and it can even help to cut down on support requests! Generally speaking, when you increase engagement, you boost the value of your site, your brand, and your marketplace products. In the end, the more your marketplace users feel a sense of community, the more they will stick around, participate, contribute, and buy.

Marketplace community forum
Marketplace community forum

Just our two cents!

Running a marketplace is no simple feat, but it can be incredibly rewarding for all involved. If you’ve got the vision and the perseverance, there are plenty of tools, resources, and wisdom to help you along the way. These are just some of the issues we’ve encountered, and hopefully this post has given you some things to think about when it comes to your own marketplace ventures!

What are some of the most important lessons you’ve learned from running a marketplace? Is there something we missed? Leave a comment below and let us hear your thoughts!

Illustration by Jessica Johnston.

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Productivity hacks for digital product creators https://easydigitaldownloads.com/blog/productivity-hacks-for-digital-product-creators/ https://easydigitaldownloads.com/blog/productivity-hacks-for-digital-product-creators/#comments Tue, 18 Sep 2018 14:00:40 +0000 https://easydigitaldownloads.com/?p=1286088 Selling digital products can take a lot of time and discipline, especially if you run your own store. In this week's edition of The Weekly EDDit, we’ve outlined some tips and tricks to help you improve your productivity and get better results!

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Selling digital products can take a lot of time and discipline, especially if you run your own store!

From the time and energy spent creating the products themselves, to writing product descriptions, responding to support emails, and managing social media, it can seem like the to-do list is neverending, overflowing beyond your mental and physical limitations as a human being! So, how can you overcome these challenges to optimize your routine and maximize your output?

In this post, we’ve outlined some tips and tricks to help you improve your productivity as a digital product seller, and get even better results!

Address pressing issues first

One of the biggest blocks to creativity and a smooth workflow is the background stress of lingering tasks. If something critical is bugging you, you will likely find it difficult to concentrate, much less be efficient! Consider taking time out of your day first thing in the morning to address these issues that can otherwise drain your energy. This can free up mental bandwidth, leaving you feeling free to create, produce, and operate at an overall higher capacity.

Respond to important emails right away, pay bills that are in the back of your mind, renew subscriptions that are due to expire, pay your affiliates, product creators, and service providers, address an influx of support requests, and dedicate time to making final calls on things that you’ve been indecisive about. These kinds of concerns can take up a remarkable amount of your energy, so if you tend to them right away, you might find yourself with more time to spend on making products and running your business – and less stress throughout the day.

Create products in batches

One particularly effective “hack” that works especially well for people selling downloadables like graphics, photography, audio, video, documents, and courses is batch creation. For example, instead of just making one product, you could push out as much content as possible within a certain topic, style, genre, or category, and then split your work into multiple products, or create a multi-volume series of products. This can make your work go a lot farther, essentially allowing you to drip feed your products instead of creating them as you go along.

Utilize templates

Whether it’s product creation, support emails, social media posts, templates can save you a lot of time. Product templates can help you get started quicker, and can always be edited later, while support email templates can cut down on any repetitive messages you have to type out. And making your own social media post templates means less deliberating, less typing, and less hassle! You can adopt day-of-the-week specific post trends like “Throwback Thursday” to reduce the decisions you have to make about content, or even create your own! In general, making use of what already exists can put you on the fast track to getting things done.

As a designer and developer, I used to fall into the trap of trying to create everything from scratch. Using existing resources felt like cheating. Eventually, I realized that it wasn’t. That realization saved me tons of time. It’s smart and efficient to use reliable open source code from other developers in your products. If you need a lightweight, responsive slideshow in your product, use Flexslider. Need a set of icons? Use Font Awesome. Leveraging available resources for your benefit is a very useful skill. Don’t re-invent the wheel. It will save you huge amounts of time and energy. David Morgan, Organic Themes

Consolidate and centralize

When it comes to optimizing your productivity, think about your most inefficient problem areas. Communication is a great example; this can include things like writing emails and communicating with your clients, team, and affiliates. Needless to say, getting interrupted every few minutes can seriously compromise your workflow, so what can you do to cut down on the breaks in your stride?

Well, you can start by consolidating and centralizing your communications. For example, using a cloud-based system like GSuite (Google’s collection of productivity apps) can help you keep everything in one place, and allows entire teams to collaborate on schedules, documents, and other files. GSuite makes it easy to stay organized, as everything is created, edited, and/or stored on the cloud in a communal digital space. The more you can consolidate, the less time you have to spend sending out redundant information, attaching files to emails, and so forth.

Here are a few more tools to consider:

  • Slack: This communication “hub” offers customizable conversation channels based on projects, topics, or other groups, and allows you to chat with your team individually and in groups, in one central place.
  • Trello: This collaborative tool enables communal organization and management of projects, assignments, labels, categories, comments, and other customizable elements.
  • Zapier: The “glue” that connects all of your productivity apps, allowing you to automate tasks and build workflows that save time and energy.
  • Zoom: A popular video conferencing tool known for its efficiency and reliability, you can use Zoom to get face-to-face time with your clients and teams, easily share screens, and have group and one-on-one meetings.
  • MailChimp: All the cool kids are using it these days! MailChimp is the one-stop shop for email marketing, from managing your newsletters and mailing lists, to creating affiliate and sales emails.
  • HelpScout: This support platform integrates with your email to make managing support requests simple and streamlined, with notable features like embeddable widgets and an easy-to-use interface.

Optimize your support

In addition to tools like HelpScout, creating a dedicated support or FAQ page with the answers to customer concerns can significantly reduce the amount of time you spend responding to individual requests. Sometimes, support requests are redundant, and anticipating common problems (and addressing them proactively on your support page) can mean a lot less headaches for you, and a more convenient and helpful experience for the customer.

If you really want to up your game in the support department (and eliminate unnecessary support tasks), consider creating tutorial videos. With video being one of the most effective methods for learning and retaining information, quick start guides, product overviews, workflow walkthroughs, and other helpful videos can make all the difference for your customers, and your support ticket queue!

Something that we do a lot is make screen recordings of as many things as we can that come through a support request, so we only have to demo that particular thing once. Next time we get the same support request, we simply point the user to a video that we’ve previously made to help them solve the problem.

We use Help Scout as our support tickets platform. In there you’re able to set up saved replies, so we make one for each of the videos. It’s a bit of effort for the first time you see a problem but saves a lot over time. Peter Shilling, HelpforWP.com

Use social media management platforms

Many business owners struggle to keep up with social media, and for this reason, platforms like Buffer, Sprout, and Hootsuite can come in extra handy! Tools like these automate your posts and help to free up a lot of time that you would otherwise spend painstakingly publishing individual posts to your social media accounts. Instead, you can dedicate chunks of time to scheduling out your posts well in advance, with your content getting dripped automatically on the days and times specified. Anyone who knows what it takes to get social media right will tell you that this can be a very worthwhile investment!

Automate and outsource what you can

The development of automation and related tools has been one of the most significant advancements for many industries, and eCommerce is no different! Automation helps you complete otherwise manual tasks automatically, giving you more time to focus on the important stuff! There are many ways to implement automation when it comes to running a digital store, from marketing emails and scheduling, to data entry and content management – and a variety of tools (like Zapier, mentioned above) exist for the exact purpose of improving your productivity in these areas.

When you’re selling digital products, you can automate so much of the education and sales process using email automation tools like Drip, ConvertKit, and others. I use automated emails heavily in my sales funnels, but all of my (pre-written) messages have a personal tone to them, so they prompt a lot of people to reply. I always read and reply to those, especially if it’s a pre-sales question or a question from an existing customer. So, automation + personalized attention = win.Brian Casel, Productize & Scale

Let’s be honest: there are probably plenty of tasks you simply don’t want to do, or that take so much time you struggle with producing enough output or handling more important matters. You might have a hard time getting motivated when the time comes to do these tasks, or worse, you might make mistakes that could cost you a pretty penny. When it comes to things like accounting and taxes this is especially true. If you’re not proficient in these areas, it’s wise to hire the experts to make sure everything is done right.

In general, outsourcing can make a huge difference to your workflow. Just think about it: does writing product descriptions and web copy make your brain feel numb? Do you dread dealing with social media or customer service? Just don’t have time to create a product demo? If you can afford it, you might want to consider hiring some help. Don’t discount freelancing websites like Fiverr, Upwork, and PeoplePerHour if you’re looking for an affordable way to outsource tasks that get in the way of your productivity.

Reduce distractions

It can be hard enough to stay focused on a daily basis with the to-do list that comes with running a digital store – and extra distractions can be just enough to knock you off course! Tuning in to your environment, identifying anything that’s impeding on your concentration, and making the necessary adjustments is important to maintain a clear headspace.

I have ADD. However, I’ve learned to cope with it by intensely focusing on whatever I’m working on. If I’m in the zone, the slightest distraction can be an extreme nuisance to me, probably more than most people — even if it’s somebody asking me a simple question, a phone call, receiving an email, a Slack notification, dogs barking, etc. I work most efficiently when I can eliminate as many of those distractions as possible. When I’m working I like to be alone, turn off notifications, listen to some relaxing chill or piano music, and then I can really be productive. It should be obvious, but being aware of the distractions around you will help you to eliminate them and be more productive.David Morgan, Organic Themes

Get physical

Given the nature of digital products, people who create and sell them often find themselves spending a lot of time behind a computer. Some of these dedicated creative people may even forego meal and bathroom breaks when in “the zone”, perhaps neglecting physical needs altogether. While this can feel hyperproductive in the moment, putting your body on the back burner can actually work against you. Making digital products often requires a lot of concentration and mental power – things that can be greatly optimized with proper physical activity, nutrition, and rest.

If you don’t already, consider implementing an exercise plan as a part of your daily routine. While it might be tempting to “save time” by skipping out on the workouts, many people report feeling greater mental clarity and higher energy levels – and those things alone could make all the difference to your productivity! Some people swear by treadmill desks, while others utilize standing desks to at least avoid the physical stresses of sedentary work. What works for others may not work for you, but the point is that getting moving promotes your health, and ultimately, your abilities.

Don’t forget to take regular breaks, and listen to your body to avoid unnecessary stress that can compromise your goals in the long-term. If you just can’t break away to have proper meal breaks, think about other options like smoothies, nutritional shakes, and preparing meals ahead of time. There’s a whole industry dedicated to meal prep, giving you lots of options for saving time and personalizing your diet for maximum effectiveness (meal delivery, anyone?). As silly as it might sound to some, your physical well-being is interconnected with your productivity, for better or worse!

Small adjustments add up

As a digital store owner, there are so many things you have to think about and tend to throughout the day that it can seem extra challenging to make significant gains in the productivity department. However, working on a few smaller improvements at a time can amount to big leaps in the long run.

Have some useful productivity tips to share? What have you done to increase your efficiency as a digital product seller? Leave us a comment below and join the conversation!

Illustration by Jessica Johnston.

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The magic of social proof https://easydigitaldownloads.com/blog/the-magic-of-social-proof/ Tue, 04 Sep 2018 14:00:33 +0000 https://easydigitaldownloads.com/?p=1279869 Social proof provides customers with the reassurance that your intangible product is in fact real (and quality), and it can give your digital product store the momentum needed to take flight, but how do you harness its power? In this week's edition of The Weekly EDDit, we cover some ideas and examples to get your wheels turning – and help you leverage social proof to your advantage!

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Let’s be real: customers are getting more savvy all the time, and with access to limitless information, making informed purchases is easier than ever.

It’s no wonder that endorsement by peers, recognizable industry names, or other influential figures (or lack thereof) can make or break customer confidence.

This is why social proof is key when it comes to selling digital products; it provides customers with the reassurance that your intangible product is in fact real (and quality), while also eliminating the need for extra scrutiny, because other people have already done the research for them. Social proof can give your digital product store the momentum needed to take flight, but how do you harness its power?

Here are some ideas and examples to get your wheels turning – and help you leverage social proof to your advantage!

Ratings and reviews

You’ve probably encountered one type of social proof in some form or another throughout your life; advertisers have used the power of recommendation for a very long time, utilizing industry figures, real life customers, or (commonly) paid actors to speak on behalf of their products.

The way reviews work with digital products is a bit different: since you’re aiming to create customer confidence through transparency, you want to facilitate authentic reviews that come from real customers. One of the most effective ways to do this is by implementing a review and rating system on your website.

The idea is that not only are the reviews authentic themselves – the system in place is transparent altogether, with some form of verified purchase badge or icon, as well as the ability for customers to honestly and independently rate your product (as opposed to only including a small handful of only the most positive reviews). Respond to reviews to engage with your customers and let them know you’re invested in their satisfaction.

Interestingly, negative feedback can actually inspire more customer confidence – well, as long as it’s minimal! For example, if a customer mentions a criticism along with an otherwise positive review of your product, it can appear more authentic, more trustworthy, and therefore more reliable – and it can boost the legitimacy of your highest ratings. Furthermore, taking this criticism on board shows customers that you’re listening, and that you care about their experience using your products. Consider the 10% rule: if 10% of customers are giving you the same criticism, it might be something to investigate.

Product rating and review system provides visitors with instant social proof (WP Rich Snippets)
A product rating and review system provides visitors with instant social proof.  (WP Rich Snippets)

Testimonials

Similar to reviews, testimonials are helpful to inspire customer confidence, but more specifically when they come from recognizable names. One of the best ways to do this is to find prominent, well-known figures within your industry and offer to give them free promotional copies of your product in exchange for testimonials. To really supercharge the power of your bigger name testimonials, consider getting them before a product launch. This can have a big effect on your initial success, maximizing your exposure and social proof so that sales can start off as strong as possible.

Overall, testimonials themselves are most effective when they are:

  • Short
  • Easily shareable
  • From recognizable industry figures
  • Visual (including a headshot)
  • Authentic (keep edits to a minimum; spelling and grammar only)

Testimonials with photos of customers (StudioPress)
Testimonials with photos of real people who use your products are more compelling than text-only reviews.  (StudioPress)

Ideally, you would also get some kind of social media mention along with the testimonial – like a Tweet, Instagram post, or Facebook mention linking to your product and social account(s). Know ahead of time what exactly you are willing to accept in exchange for your product; perhaps you would take a testimonial alone from a particularly big name, but you might decide you don’t want to give away a free copy to smaller names unless you get social media shares in return. Be sure to respond to the posts and listen for feedback!

When it comes to Facebook, reviews are very important. Where’s one of the first places people look when they are investigating a new product or service? Facebook pages have become essential, with a built-in review system that is helpful for customers looking to get a quick snapshot of the quality and legitimacy of your business. You might decide to run an email campaign asking long-time loyal customers to rate and review your Facebook page if you’ve been around a while. Or, if you’re just starting out or need to build your social media presence, you could offer some kind of incentive, such as giving customers 10% off their next purchase for rating and reviewing your page.

Product placement

One of the best kinds of social proof is the visible use of your product, and product placement is exactly that. YouTube and Instagram are prime spots for this, as they are visually-oriented platforms with high concentrations of social media influencers, content creators, and all kinds of different niche representatives that are particularly well-suited for becoming cross-promoters, affiliates, or spokespeople for your products.

Product placement often encompasses things like:

  • A photo or video of the person using your product
  • Personal endorsement
  • Before and after results of using your product
  • Personal recommendations / methods of use
  • Affiliate offers and links (if applicable)

Some examples of product placement are:

  • An in-the-studio video with a professional music producer using your audio samples
  • A photographer’s YouTube tutorial using your Lightroom presets
  • An eCommerce guru using your plugin or software in a digital course
  • A graphic designer’s Instagram post or story featuring your fonts or vectors
  • A before and after post showing results from using your web app or digital service

Affiliate marketing

Affiliate marketing is essentially an extension, or different type of product placement – and it’s one of the best ways to incentivize a larger amount of people to promote your products, expanding your social proof even further. You get to choose who you allow to participate in your affiliate program, and your affiliates get a kickback (a commission percentage of each sale they refer), for a relationship that is mutually beneficial for all involved!

Social media presence

If you want to leverage the advantages the internet has to offer, you’ll want to be sure your social media presence is solid and consistent. As mentioned previously, having a Facebook page is one way for customers to confirm your legitimacy as a business – and it goes beyond the ratings and reviews! Being regularly active on social media in general, from posting the latest updates and participating in trends, to showcasing your product creation process, product features, and real-world examples can have a far-reaching impact on your social proof and presence.

Likewise, Twitter, Instagram, Pinterest, and LinkedIn (depending on your market niche) are all useful tools for communicating, informing, and engaging with your audience, allowing you to directly connect on a more personalized level. While using email support can feel somewhat ambiguous and impersonal, social media allows customers to air their concerns publicly, creates a sense of transparency, and also helps to develop a community around your business.

On that note, responding to social media comments, Tweets, and mentions in a timely and professional manner helps to build trust in your brand, and lets customers know that there is someone there to help them if they need it. And if you put yourself across authentically (even using your own name), it can establish that you’re a relatable figure instead of some distant, faceless enigma! 🙂 Getting social media right can seem daunting, but it’s easier to get started than you think.

The bottom line is that social media provides the opportunity for compound results with an all-in-one social proof solution; you get to build a following, establish social proof with customer likes, comments, ratings, reviews, and overall presence, allowing you to benefit by converting sales and attracting even more people due to the strength of your social proof. Whew!

Real-world examples

Similar to product placement, real-world examples are the very definition of proof, showing interested customers first-hand that buying from you produces the results that you advertise. You might decide to create a portfolio or showcase on your website, highlighting any other products, brands, services, or individuals actively using or having used your products.

Some examples might be:

  • Screenshots of websites using your themes, web designs, or plugins
  • Songs, TV shows, movies, or advertisements using your audio samples, sounds, and royalty-free music, embedded onto the web page
  • Photos or videos showing industry figures or others using your products
  • A portfolio of your professional logo designs
  • Links to products or work created using your software or web app

Word of mouth

Last, but certainly not least is the age-old form of social proof that is word of mouth – and what this boils down to is brand image. By nature, people talk and spread awareness; in fact, people will often passionately promote a product that they are very happy with, naturally engaging in the strongest form of social proof that customers rely on most when making purchase decisions.

Your customers will come to associate a certain level of quality and customer service with your brand, meaning it’s crucial that you maintain whatever brand image fits your goals. Brand recognition (by name, logo, concept, or product line, for example) solidifies your place in the realm of collective approval; in other words, you become officially endorsed by your niche community.

To maximize this effect, you’ll want to consider auditing your brand inside and out, checking to make sure that all of the elements of your business are consistent and up to scratch. This can include things like your website design and functionality, email campaigns and other communications, support system, social media presence and engagement, logo, tagline, web copy, product pages, imagery (including photos and graphics), and product demos.

It’s more than just words and numbers

Social proof reaches beyond the technical evidence – it helps you to nurture an increasingly self-sustaining level of business that makes your life easier, and puts your products on the map, helping customers find the tools and resources they need to improve their own lives as well!

Do you have some experiences to share? How has increasing social proof affected your business? We want to hear from you! Comment below and join the conversation.

Illustration by Jessica Johnston.

The post The magic of social proof first appeared on Easy Digital Downloads.

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10 tips for selling high-priced digital products https://easydigitaldownloads.com/blog/10-tips-for-selling-high-priced-digital-products/ https://easydigitaldownloads.com/blog/10-tips-for-selling-high-priced-digital-products/#comments Tue, 21 Aug 2018 14:00:11 +0000 https://easydigitaldownloads.com/?p=1273574 To successfully sell higher-priced products or services, you need to stand out when compared to standard products. In this week's edition of The Weekly EDDit, we've pulled together some important tips to help you inspire customers to confidently invest in your big ticket digital products.

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Lately we’ve been talking a lot about customer confidence and the different types of digital products you can sell online.

Whether you’re selling eBooks, digital artwork, audio, or services, certain marketing elements and strategies are essential if you want to get customers to buy – but this especially true for high-priced products!

Maybe you’re selling software and you’re not sure how to get more sales conversions, or you’re a digital service provider and you want to up your game. Whatever the case, customers want to see congruence between the price you’re asking and the quality they perceive; this means that your website, branding, copy, communications, support, and other essential components of your business must be on point.

In this post, we’ve pulled together some important tips to help you make the most of your marketing efforts and inspire customers to confidently spend on your high-priced, big ticket products or services!

First, let’s look at a few examples

There’s no limit to the variety of possibilities available when creating digital products, but there are certain types of products in particular that usually command a higher price point. Some examples include:

  • Software
  • Web apps / SaaS
  • High-end / comprehensive courses
  • Consulting, coaching, and mentorship services
  • Audio / video production services
  • Graphic design services
  • Social media management
  • Web development and design
  • Themes and plugins

To successfully sell these higher-priced products, you want to operate on a different playing field in comparison to standard or bargain-priced products – and your efforts should adjust accordingly. The following tips are just a few strategies that can help you meet the higher expectations that come along with asking a higher price.

1. Create solid documentation

One of the main things customers are looking for when deciding to purchase a more expensive product is quality documentation. If they are going to invest in your product, they want to know that there is adequate information they can refer to if they get stuck or have questions.

Depending on the nature of your product, you might house the full documentation on your website for maximum accessibility, allowing customers to refer to it anytime, from anywhere. Of course, many digital products come with a downloadable PDF guide, but the recent trend has been toward searchable online documentation and FAQ databases, which gives customers the ability to troubleshoot easily (particularly when it comes to software).

Overall, your product documentation should be:

  • User-friendly and easy to navigate with clearly defined sections
  • Well-written, with correct spelling, grammar, and syntax
  • Straight to the point, without filler
  • Easy to understand, with friendly language (only as technical as is necessary)
  • Mobile-friendly and easily searchable (if applicable)

Visual elements, such as screenshots, demonstration videos, audio or video tutorials, or similar media can be very helpful when it comes to getting your customers up and running quickly with your web app, software, or creative templates.

2. Polish up your copy

Imagine you’re shopping for premium digital products and you come across a beautifully-designed website, only to see sloppy or amateur-sounding copy that’s hard to follow, or even worse – full of embarrassing mistakes! It’s pretty hard to take a website seriously if it seems as though the creators haven’t bothered to adhere to the most basic standard of professionalism, and even seemingly minor mistakes can take your brand down a notch, turning off customers in the process. As a digital business owner, you not only want your customers to be impressed when they visit your site; you also want them to walk away having zero questions about your legitimacy.

Putting in the extra time and effort to write engaging digital product copy in the first place is one of the most effective things you can do to ensure that you’re presenting customers with a polished image that merits a premium price. Pay attention to your tone and style; “casual and friendly” might work well for selling standard-priced products, but there is a certain art to premium language (as long as it’s consistent with your brand voice).

Remember, you want to create an atmosphere around your brand that enables the customer to envision how their lives will benefit from using your product. Sure, you don’t want to come across as stuffy or rigidly formal, but you do want to let your customers know that your business is professional – and your products are high-quality. If you don’t feel like writing copy is your strong suit, consider hiring a professional copywriting service to make things easier.

3. Make sure your product specifications are clear

With the lower barrier to entry, digital products can be (at times) a somewhat hit-or-miss market, which means that transparency is more important than ever! Your customers want to be 100% sure that your product really is what you say it is, so it’s up to you to be as clear as possible in order to inspire their confidence to buy.

Any important product specifications should be accurate and upfront, including:

  • File sizes (zipped and unzipped)
  • File formats
  • Number of files
  • Skill or software prerequisites
  • Terms of use / essential license information / publisher information / rights
  • Anything else included with your product
  • Anything else required to be able to use your product

4. Provide social proof via testimonials

In the age of social media, social proof is more important than ever. People have relied on word-of-mouth and referrals for centuries, and due to the intangible nature of modern digital goods, testimonials and other forms of collective approval (ratings, social media support) are crucial. For high-priced products in particular, the customer’s purchase decision is scrutinous at the very least!

From quoting customers and big industry names to implementing a product rating system on your website, there are a variety of ways to ramp up your social proof. Consider inviting customers to rate your Facebook page, retweeting and reposting any reviews on Twitter, Instagram, or other platforms, and use social listening to keep track of what everyone is saying about your products to show customers that you’re listening and willing to make improvements where necessary.

5. Show customers how your product can be used

Let’s face it – people are busy, and when they browse your website, they often aren’t looking to do extra detective work. Customers want to understand the gist of what you’re offering (and how it will benefit them) as quickly and efficiently as possible, and it’s your job to connect the dots for them if you want to increase sales on your high-priced products.

The less work they have to do to understand your message, the better, so showcase different use-case examples that illustrate how your product can function in different settings. This can include varying scenarios that highlight the different features of your product, as well as the different types of people and businesses that might benefit from them.

6. Create a stellar product demo

When it comes to high-priced digital products, creating a high-quality (and accurate) product demo does wonders for customer confidence. Conceptual possibilities are just not enough – the customer must see, hear, or otherwise experience your product in order to complete the purchase decision. A good digital product demo goes a long way when it comes to building trust in your brand, and it safeguards against any disappointment or dissatisfaction customers may experience from making an uninformed purchase.

To justify a higher price tag, your demo should showcase things like:

  • Premium quality
  • Advanced functionality
  • Versatility or extensive application
  • Long-lasting value
  • Measurable results and benefits
  • Competitive edge
  • Extras and bonus features

7. Make an emotional connection

Why should your customers want your premium product? Why do they need your product? Sales wisdom indicates that the fear of missing out (FOMO) is one of the biggest driving factors for people when making purchases, even more so than the actual desire for the product itself. It’s also been proven that enabling customers to visualize experiencing emotional outcomes such as enjoyment and satisfaction or other relatable results (aka benefits) can boost conversions. What is the emotional result that comes from experiencing the benefits of your product?

Consider incorporating language and concepts that are relatable to the customer emotionally when describing these benefits, such as:

  • Enjoyment / feeling good
  • Making more money / attaining success or security
  • Making life easier / saving time and hassle
  • Improving relationships
  • Creating / gaining skills

8. Use premium branding

Just like with your website copy, if you want to sell your products at a premium price, they should be showcased with premium branding. In a sense, this is the icing on the cake that wraps up your entire presentation into a nice, polished package for the customer. It can be off-putting when a company charges a hefty price for their product, but the branding looks like a 90s infomercial! If you’re not sure where to start, do some research and take notes on what your competitors are doing. You want your brand to be as modern and up-to-date as possible, showing your customers that your brand is “with it” enough to warrant the price you’re asking.

Design is the silent ambassador of your brand.Paul Rand

Your premium design and branding should extend across all touchpoints of your product; from your website, to the product they receive when they purchase, to your email newsletter design, to your social imagery, and to any other livery such as your business cards or merchandise. Ensure every touchpoint reflects the premium nature of your business.

9. Ensure that support is easy to reach

If you want your customers to feel confident in spending on your premium product, you’re going to need to show them that you’re easily available should they need assistance. Making your support process straightforward and convenient makes a big difference to the customer; nobody wants to pay a high price for something unless they have some feeling of security, a guarantee that it will work for them, or at the very least, the knowledge that someone will help them if needed.

Include a simple contact form on your Help / Support page so that customers can easily reach you if they have any issues or concerns. Depending on the complexity of your product (such as software) you may even implement a support ticket system. Either way, being easy to reach will give customers the reassurance they need to take the risk of spending a significant amount of money.

10. Have a clear refund policy

When it comes to digital products, it’s important to address refunds in an honest and forthcoming manner – and this is especially true for high-priced products. In addition to converting sales, your goal should always be customer satisfaction. After all, customers are your best source of social proof and, of course, revenue! Big ticket items require fewer (but perhaps more researched/qualified) sales to meet the same revenue goals as larger amounts of lower-priced items, and you want to foster an open and transparent relationship with your customers to attain these high-priced sales.

Making your full refund policy readily available on your website, written in clear and easy-to-understand language, can make all the difference between a skeptical website visitor and a confident customer.

A premium experience to match your pricing

If you’re pricing your product at a premium, every single touchpoint should be a premium experience: From the very first impression (website and branding) to the product demo and the actual product itself, to communication (emails, social media), to support and documentation. This also includes following up with customers after their purchase to make sure that they’re happy with the product! Ultimately, every single experience the customer has with your product and your business should feel premium, creating a consistent experience from start to finish that sets the stage for the customer’s confidence in your high-priced product as something well worth the cost!

Have some feedback for us? What has helped you succeed in selling high-priced digital products? Is there anything you’ve found particularly effective? Do share!

Illustration by Jessica Johnston.

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Discounting digital products: How low should you go? https://easydigitaldownloads.com/blog/discounting-digital-products-how-low-should-you-go/ https://easydigitaldownloads.com/blog/discounting-digital-products-how-low-should-you-go/#comments Tue, 14 Aug 2018 14:00:29 +0000 https://easydigitaldownloads.com/?p=1270526 The way you treat your product pricing can have a massive impact on your revenue and how your brand is received by customers – but deciding whether or not to discount your products (and to what extent) can be puzzling. In this week's edition of The Weekly EDDit we discuss discounts and how to use them effectively.

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The way you treat your product pricing can have a massive impact on your revenue and how your brand is received by customers – but deciding whether or not to discount your products (and to what extent) can be puzzling.

If you run a digital product store, you’re probably wondering which strategy will work best for you. Sure, sales, deals, and special offers are standard practice throughout the eCommerce world, but before you go handing out coupon codes, you’ll want to understand the nuances of discounts – and the different effects that come along with them.

Distinguishing your brand

When you announce to the world that you’re selling your products for a certain price, you’re assigning a specific value to your hard work, time, and expertise. Marketing, pricing, and discounts all go hand-in-hand, distinguishing your brand from your competitors’ and communicating to potential customers the quality, exclusivity, and value they can expect to receive when they buy your products.

When choosing a discount strategy, ask yourself how you want to present your goods in the marketplace. Are you a premium brand? Consider examples like Apple, whose products are rarely discounted or on sale. The demand that drives Apple’s premium pricing (and lack of discounts) comes from the high perceived value of their products, including innovative features, dazzling designs, and brand authority – an example of value-based pricing at its best.

When it comes to digital products, “premium” can mean a variety of things, from higher quality to unique features or highly sought-after benefits. If you don’t want to go the premium route, ask yourself if you’re willing to compete on price. In a world with no shortage of competition, this can sometimes leave you with very little room to grow. How can you build your brand up if the only way to go is down? On the other hand, there are plenty of businesses that flourish selling mass products at competitive prices. After all, consumers do have a discount mentality, and they usually expect to find some kind of coupon somewhere!

It’s important to note that if you decide to offer discounts frequently, you may establish yourself as a discount brand. Maybe you’re okay with that – it’s all up to you. You might have the occasional sale that’s simply in line with the market (seasonal), a celebration of something (such as your 5-year store anniversary), or a way to give back to your loyal customers. Just keep in mind that if you’re always on sale, your brand perception shifts from being about value to being about price.

Your value proposition

Following your brand perception, your value proposition should roughly match the price your customers are paying. If you design your digital product website as a premium store, but then give away your products for deeply discounted prices at regular intervals, you may unknowingly create a discrepancy between the value of your products and the original price. Your marketing, web design, copy, product descriptions, features, and benefits should all reflect your vision and brand goal (premium, bargain, or something in-between), leaving little room for interpretation.

What do you want to walk away with?

As the store owner, you get to decide the amount of profit that is acceptable to you for each item sold. When designing your sale and discount strategy, you’ll want to keep this number in mind. Ideally, you’ll never walk away from a sale with anything less!

Here’s a quick list of some of the expenses you might factor into this equation:

  • Affiliates (if you have them)
  • Costs to keep the lights on (not typically calculated per-sale, but it all comes out of your earnings!)
    • Domain costs
    • Hosting costs
    • Insurance
    • Any other operational costs
  • Paying people
    • Yourself
    • Content creators
    • Freelancers / contractors
  • Taxes

So, for example, if you have a $100 product that is discounted by 20%, you’re the sole creator of your product, and you have to pay various expenses on each sale, the actual profit breakdown could start to look like this:

Product price    $100
20% discount – $20
Affiliate commission – $10
Operational costs per sale – $1
Taxes – $10
Net profit / what you get paid for creating the product     $59

See how a discount and other expenses can eat into your earnings? If your product is priced under $100, a discount will have an even higher impact on your total earnings per sale. Be sure that when you’re considering discounting your products or your service, you’re factoring in all potential expenses so you’re happy with your walk-away profit.

Types of discounts

Now that we’ve talked about your brand goals, value proposition, and the factors to consider when choosing your discount strategy, let’s take a look at some of the most popular methods for discounting digital products:

Discount codes

Most of us have encountered discount codes, which often come in combinations of short words, numbers, letters, or other characters. The customer must enter the code at the checkout before the discount can be applied to their final purchase. Discount codes are easy to use and distribute, and there are a variety of tools and plugins available to add the functionality to your digital product store; if you are already an Easy Digital Downloads user, you’ll already have built-in access this feature. They are also one of the most effective ways to get customers to sign up for newsletters / mailing lists, or otherwise collect contact information.

Here are a few different types of discounts you could offer:

  • First purchase discounts – Get your new customers buying by offering them a one-time special deal on their first purchase.
  • Product launch discounts – Stimulate sales for a new product by giving out a temporary discount code.
  • Loyalty discounts – Reward your long-time loyal customers by giving them access to exclusive discount codes, thanking them for their loyalty and making them want to continue sticking around.
  • Upsell discounts – After customers have made a purchase, encourage extra sales by offering discounted rates on related products.
  • Seasonal discounts – Incentivize customers with discounts that correspond with holidays or certain times of the year. Summer discounts are very popular, for example.
  • Celebration discounts – Celebrating your website makeover? Or your store’s 5-year anniversary? Offer customers a special discount to keep them engaged.
  • Time-sensitive discounts – Give your customers the opportunity to cash in on a discount for a limited time, creating a sense of urgency that is proven to boost sales.

Conditional discounts

This type of discount can apply to things like certain combinations of products (for example: when the customer buys one product, they could get a related product for 50% off), a specific number of products (for example: “buy 3 and get 1 free”, also known as a quantity or volume discount), and (similar to product combinations) discounts based on the customer’s previous purchases (for example: “based on your recent purchase of X product, we thought you might enjoy 10% off of these related products).

Incentive discounts

In general, incentives are very effective when it comes to inspiring action, and incentive discounts are no different! An incentive discount may require that the customer take a certain action, such as liking your store’s Facebook page or sharing a social media post. This action not only increases sales conversions; it also expands your reach, builds social proof, and generally boosts your promotion without requiring much effort on your part. Referral bonuses have existed since long before eCommerce, so this is a time-tested strategy!

So, what’s the magic number?

At first it might seem like you’re choosing at random, but there is a certain psychology to discount amounts. Here are a couple of pointers to keep in mind:

The percentage discount you choose has a significant effect on the customer’s purchase decision.

When it comes to deciding how low to go, you’re really looking to make the difference between the original price and the discount feel as big as possible. Customers are always looking for a deal, so naturally, 40% and 50% discounts are going to have more impact than 10%, but at the same time, the way you present the numbers matters! Discounts that are easy to calculate and save the customer a significant amount can result in more conversions, and keep them from wanting to search for deals elsewhere.

Instead of percentages, dollar-off amounts can be perceived as higher value.

To customers, $20 off is often perceived to be a greater discount value than 10%, and $40 off can appear to be a better deal than 30%, even if the absolute discount is the same. It’s also much easier for people to comprehend (and compare) the intrinsic value of $20, as opposed to a more abstract percentage, which requires them to do math – another potential barrier to conversions.

Ultimately, there is no magic discount number! How low you should go, how deeply you discount, will depend on your business, your products or services, and the figure that will allow you to keep selling your products and providing value and a positive experience for  your customers.

To discount or not to discount?

It’s worth noting that discounts aren’t always the only way to go – it all depends on your goals, your customers, your products, and your niche. Instead of discounting at all, you might consider what value, upsells, or special offers you can add to your product and value proposition so you don’t have to rely on discounts to move the dial and increase sales. Ultimately, you want your product or service, and your business, to be known for the exceptional value you offer, rather than just a “good deal”!

Have you had success with certain types of discounts? What methods have you used to boost your sales and revenue? Let us know in the comments!

Illustration by Jessica Johnston.

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Mastering the purchase process for digital products https://easydigitaldownloads.com/blog/mastering-the-purchase-process-for-digital-products/ https://easydigitaldownloads.com/blog/mastering-the-purchase-process-for-digital-products/#comments Tue, 07 Aug 2018 14:00:55 +0000 https://easydigitaldownloads.com/?p=1267646 We’ve previously discussed how to optimize your checkout for selling digital products, and now it’s time to talk about the setup and process. Whether you’re a seasoned digital product store owner or just starting out, there are some important factors to think about if you want to create an efficient and inviting experience that results in more sales.

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One of the main benefits of selling digital products is the entirely digital process; a streamlined experience from the checkout straight through to the delivery of your products.

With so many tools and resources available, selling digital goods has never been easier – but in order to be successful, it’s crucial to get the process and the experience right!

We’ve previously discussed how to optimize your checkout for selling digital products, and now it’s time to talk about the setup and process. Whether you’re a seasoned digital product store owner or just starting out, there are some important factors to think about if you want to create an efficient and inviting experience that results in more sales.

Taking care to structure and embellish your purchase process experience with the right tools, methods, components, and sales strategies will have a positive impact on your revenue and customer satisfaction!

Choosing a payment gateway

If you’re running a self-hosted store, in order to accept payments you’ll need a payment gateway – a merchant service that is usually offered by a payment processing company to facilitate online transactions. Similar to a cash register at a physical store, a payment gateway acts as a virtual point-of-sale terminal, executing and securely authorizing customer payments. Payment gateways allow customers to complete their purchases quickly and securely, logging payments in a digital transaction history for later reference, in addition to various other features.

So, how does the fundamental payment process work? It’s typically a 3-step process:

  1. The customer submits payment to merchant via the payment gateway 💳
  2. Payment gateway transmits payment data to the issuing bank 🏦
  3. Payment is transferred from the issuing bank to the acquiring bank 💰

There are a variety of affordable payment gateways to choose from, but the major players for many digital product stores are PayPal and Stripe. Both services offer plenty of support for digital products as well as eCommerce features like subscription payments. Recently, Stripe has been getting a lot of attention for its slick interface, flexibility, and quality documentation for developers, but PayPal is an eCommerce veteran that has been the go-to service for quite a while.

So, which one should you choose? Here’s a general overview of some of the similar and differing features of the two:

PayPal Business Account Stripe
Pricing within the U.S. 2.9% + $0.30 per transaction 2.9% + $0.30 per transaction
Pricing outside the U.S. 4.4% + fixed fee per transaction 2.9% + $0.30 per transaction
Currencies supported 25 135+
Countries available 200+ 25
Digital products protected No No
Digital services protected No No
Account management Yes Yes
Volume discounts Yes Yes
Dedicated support Yes Yes
Migration assistance Yes Yes
Balance transfers (bank account) Free Free
Balance transfers (debit card) 1% of amount transferred No
Currency conversion 1-4% per transaction Varies per transaction
Card authorization $0.30 Free
Fraud tools Yes Yes
Advanced fraud protection $10 per month + $0.05 per transaction Free
Dispute/chargeback fee $20 $15 or $0
Embeddable checkout Yes Yes
Custom invoices Yes Yes
Buyer protection for digital products Yes Yes
Seller protection for digital products No No
Tools, reports, and analytics Yes Yes
Apple Pay No Yes
Android Pay No Yes
Bitcoin No Yes
E-checks No Yes
API integrations Yes Yes
ACH No Yes
AliPay No Yes
Company loans Yes No
Split/adaptive payments Select partners only Yes
Mass payments Yes No

This isn’t an exhaustive list, but you can see there are some significant distinctions that may lead you to choose one payment gateway over the other, such as the associated fees, countries, currencies, credit card options, and alternative payment methods supported. If you want to accept Apple Pay and Android Pay, you’ll want to consider using Stripe, and if you are looking for the most commonly used, tried and true service that your customers will be the most familiar with, PayPal could be the way to go!

Discounts, incentives, and upsells

When it comes to sales, discounts are one of the most effective ways to incentivize your customers before, during, and after the purchase process. Because digital products have no physical value (per se), it’s a useful strategy to offer extras and special offers to increase conversion. This could be something like offering a free eBook with the purchase of a specific product, or giving customers a special discount that is only available for a specific window of time.

You could also take advantage of “upsells” during the checkout process, suggesting related products the customer might be interested in based on their cart contents – even offering discounts on these related products if they are purchased alongside others. Ultimately, you want to offer as much value as you can in a variety of ways that give customers plenty of reasons to purchase – and come back again and again.

Here is a brief list of some discount, incentive, and special offer ideas to consider:

  • Loyalty discounts – give long-time customers some appreciation and boost customer retention.
    • Customer birthday discount
    • Membership anniversary discount
    • Loyalty reward system / loyalty points that can be used toward future purchases
  • Mailing list incentives – give customers something in exchange for signing up for your mailing list.
    • Discounts
    • Free downloads
    • Access to exclusive content
  • Upsells
    • Suggest related products
    • Give discounts for suggested or related products when purchased in addition to cart contents
    • Offer free bonuses and extras with purchase
  • Special offers
    • Holiday discounts
    • Time-sensitive discounts, bonuses, or extras
    • Cart abandonment specials (such as “Save 20% if you complete your order within the next 24 hours”)

Cart abandonment

You might be surprised to know that 69% of carts are abandoned by shoppers. Often, customers will get to the checkout stage and then decide not to purchase for one reason or another. It might be that they had less spending money available than they thought, or they lost interest, got distracted, or couldn’t decide which product to buy. It’s important to assess your checkout process to make sure there aren’t technical problems, account creation hurdles, or unexpected fees that are turning off your customers.

How is this related to the purchase process? Well, cart abandonment emails help to recover orders that might otherwise fall by the wayside, increasing conversions by connecting with customers in a personalized manner and even giving them the opportunity to save some money. In short – it’s the window of opportunity to reel them back in!

When it comes to tools for abandoned cart recovery, we found Jilt, CartHook, and OptiMonk are just some of the available options; from personalized recovery emails with email tracking, to analytics and multiple store support, tools like these can send recovery emails on your behalf, resulting in more completed purchases and less missed opportunities!

Taxes

Depending on where your customers live, they will be familiar with a certain sales tax schema. For example, customers in the U.K. may expect inclusive tax on goods and services because that’s what they experience in their day-to-day lives. U.S. customers, on the other hand, are used to exclusive tax that is added on at the checkout. This is why it’s crucial to understand the demographics of your target audience!

If someone from a country that uses inclusive tax gets to the checkout, only to see that there are extra fees to pay, they may lose interest. These kinds of factors can have a significant effect on conversions at the checkout, so be sure to do your research when it comes to the way you apply sales taxes to your digital products.

Check your local tax requirements to make sure you’re in compliance with any relevant regulations. Some countries, states, and provinces charge sales tax on digital goods, and some don’t – it all depends on where you live and where you do business. The last thing you want is a tax nightmare, so be sure to use caution when structuring your sales tax schema. If nothing else, hiring an accountant can do wonders for your peace of mind!

It’s important to note that in the EU, value added tax (or VAT) is applied to all sales of digital products, no matter where the seller is located. If you’re selling internationally, you’ll want to be sure to read up on tax and VAT guidelines and set up your prices and purchase process to account for this.

Order notes

If you’re selling digital services, you may want to give your customers the opportunity to submit order notes and custom files at the checkout. Offering graphic design services? Collect customer logos and information when they place an order. Selling voiceover packages? The order notes are the perfect place for customers to include their script and specifications.

Badges and site seals

We recently discussed how important it is to build customer confidence for digital products, and trust is the main component. If your customer doesn’t trust that your digital product store is legitimate and secure, they will have much less confidence to buy. You want to show them the trustworthy symbols they recognize, such as an SSL certificate (which appears as a lock icon and green “HTTPS” before your URL in a browser window), dynamic site seals (which customers can click on to see detailed security information), and other badges.

Here are some common examples:

  • EV certificate
  • Norton Secured
  • GeoTrust
  • Symantec

Split payments

If you run a digital product marketplace, or you have content creators making products for your store, you may need to allow for split payments and commissions. Fortunately there are solutions available in most eCommerce solutions either out of the box or as or as add-ons or extensions, as well as convenient tools like PayPal’s mass pay option, which allows you to send funds to multiple people, all at once.

The “after purchase” experience

After a customer purchases one of your products, they’re going to be looking for two things: confirmation that the purchase was successful, and a way to download the product. The standard purchase receipt email will include things like:

  • Payment confirmation – showing the purchase has been completed, with an order number.
  • The order information – the amount paid, the payment method, and a detailed breakdown of the item cost and any other fees (such as exclusive taxes)
  • Download links or instructions – in other words, the digital “delivery” of the product.

Some stores send a personalized follow up email from the site owner, connecting with customers to make sure they’re happy with their purchase. This not only shows the customer that you care; it also shows them that there’s a human being on the other end of the line, making the overall experience a bit more personal. This can actually help prevent chargebacks as well! You can also include a download link in the confirmation email so customers can access the link if they close the purchase confirmation page (it’s common to set an expiry on a download link).

You reap what you sow

The purchase process for digital products is more than just a transaction; it’s everything from your site’s very foundation to a prime window for extra profit. Structure it well and you can make great strides in revenue growth and customer retention, while creating an efficient and enjoyable experience for everyone.

Have some insights to share? What are the things you’ve found most effective when it comes to your own digital product payments? Join the conversation below!

Illustration by Jessica Johnston.

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The anatomy of a digital product website https://easydigitaldownloads.com/blog/anatomy-of-a-digital-product-ecommerce-website/ https://easydigitaldownloads.com/blog/anatomy-of-a-digital-product-ecommerce-website/#comments Tue, 24 Jul 2018 14:00:14 +0000 https://easydigitaldownloads.com/?p=1261790 You’ve already conceptualized your digital product store and you’re ready to start selling your products and generating income – now what? In this week's edition of The Weekly EDDit we outline the main components needed to create a digital product website.

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You’ve conceptualized your digital product store and you’re ready to start selling your products – now what?

We’ve discussed how to start your digital product store, from domains and hosting to eCommerce platforms and payment processing; now it’s time to organize your products and content into a cohesive website that enables your customers to get to know your brand, and easily browse and make purchases.

Having an attractive, efficient website layout and an up-to-date, streamlined purchase process is essential if you want to get your store up and running – and see some results from all of your hard work! So, let’s take a look at the most important elements you need to bring your store to life.

Product pages

Since your website is based entirely around selling your products, we’ll start here! Your product pages are the backbone of your website – where you will showcase your products in their full glory, and the product page is also the place where your customers will likely make a purchase decision.

To create customer confidence and convert sales, you want to present your brand and products in a professional manner, which means giving your website (and product pages) a sense of quality, continuity, and legitimacy. Here are a few tips to achieve these goals:

  • Develop a template. Your product pages should all follow a similar page layout, with all copy written using the same language and tone.
  • Create a stellar product description. You want to be as accurate and thorough as possible while also delivering a concise and easily readable description of everything your product has to offer.
  • Highlight key features with callouts. Your customers want to be able to assess your products as quickly as possible, and you can communicate a lot with just a few phrases! Consider listing your product’s “standout” features in callout fashion.

“Callouts” with icons showcase product features and benefits
“Callouts” with icons showcase product features and benefits (BassBuzz)

  • Provide relevant metadata. Transparency is crucial for customer confidence, so including things like any software prerequisites, file types, file size, and other metadata ensures that you are accurately advertising your products.
  • Showcase artwork and product demos. Take advantage of eye-catching artwork (such as eBook covers, product logos, or promotional graphics) by displaying it front and center (figuratively speaking). Also make sure your product demos (such as .MP3 previews, screenshots, sample chapters) are clearly visible and accessible, making it as easy and efficient as possible for customers to gauge the full scope of your products.
  • Include testimonials. If you have any product testimonials, be sure to include them. If you don’t, consider giving away a promotional copy or two in exchange for a review or testimonial.
  • Use video where possible. Videos can be extremely useful for explaining product features or giving product walkthroughs (especially for products like software and web apps), and you can use them to consolidate all of the information on your product page into one easy-to-consume format.
  • Tag and categorize your products. This makes it convenient for customers to find related products, and also keeps your products organized and easily searchable by category. Product tags also contribute to SEO, enabling people to find them more efficiently in search results.

Product tags and categories should be readily available and searchable
Product tags and categories should be readily available and searchable (Looplicious)

  • Make it simple to purchase. Your product price (and any relevant tax) should be clear and visible, with no guesswork left to the customer; you want to make it as easy as possible for them to buy your product. If you want to offer product variations within the same product page, make sure the options are easy to select, deselect, and change.

Some questions you might want to ask yourself when designing and organizing your product pages are:

  • Is all relevant information included and upfront?
  • Is the page readable or overwhelming?
  • Are product demos and artwork visible and easily accessible?
  • Is the layout confusing?
  • Is it easy to navigate to other pages?
  • Is it easy to purchase?

Homepage

This is where your customer can get an overview of your store, so you want your homepage to be eye-catching and inviting. Most digital product stores will use the homepage as a snapshot of the store, highlighting top products, new features, and special offers – as well as the default place to go in order to browse the site’s entire product collection.

There are a variety of options available for page layouts when it comes to your homepage, so think about the type of product you’re offering and how to most effectively display it. Some stores opt for a slideshow header, showing off their latest additions, discounts, or testimonials. Others get straight to the point by highlighting key features and giving a call-to-action, or simply featuring a search bar along with a gallery of products.

Homepage with search functionality front and center
Homepage with search functionality front and center (Plan Marketplace)

Whatever homepage style you choose, remember that this is where you are saying to your customers, “This is what we sell, and what we’re all about,” so present your brand and products in a way that communicates your goals, quality, and style to them while enabling them to envision using your product to meet their own needs.

Pricing

If you have a pricing structure that is based on a membership / subscription model, you’ll want to have a dedicated page where your customers can go to see their options. As a general rule, offering three pricing tiers is intuitive, as it covers three fundamental levels of membership: basic, standard, and pro (or however you want to name them). List all features, highlighting any key differences in your membership tiers (such as different numbers of downloads included, priority support, etc.), so that customers can easily compare – just don’t overwhelm them with so many options that they can’t choose!

Regardless of the number of tiers you end up with, you ultimately want to remove as many decision-making barriers as possible for your customers if you want to maximize sales. You can drive sales toward higher-priced memberships by highlighting your mid-level tier – a proven strategy for increasing revenue for membership sites.

Pricing for yearly packages, highlighting differing features with recognizable icons
Pricing for yearly packages, highlighting differing features with recognizable icons (Organic Themes)

Some digital product stores have specific pages for bundles and multi-buy offers, giving deal seekers a single place to go to find what they’re looking for. You might also decide to have an “all access pass” or download credit system, in which case you can offer different pricing tiers for different packages. If your main focus is per-product prices, you can always create a pricing page that categorizes your products by price group, such as “standard” or “premium”.

Single product and multi-buy pricing
Single product and multi-buy pricing (Graphic Foundry)

If you offer a money back guarantee, make sure it’s clearly displayed on your pricing page, as well as a link to your refund policy (we will get to this later). Seeing everything at once – pricing options and any terms and consumer protections in place – makes customers feel more secure and motivated to buy from you.

“Most popular” yearly pricing option is highlighted, with refund policy clearly available
“Most popular” yearly pricing option is highlighted, with refund policy clearly available (Restrict Content Pro)

Checkout page

Where the magic happens! Because you’re selling a digital product, you have a distinct advantage over a physical product store: checkout is a breeze. In many instances of digital product sales, customers won’t need to input information that is irrelevant for an emailed or downloaded file. Name, email address, and payment details may be all you need! This gets your customer to the product faster; reducing friction and time spent on the page, creating a quick conversion for you and a painless experience for your customer.

Optimize your checkout for a speedy process and you’ll also help to reduce cart abandonment. Bounce rates are typically high on the checkout page of most websites, with customers exiting your site because they weren’t 100% sure about their purchase. Remember, the aim is a streamlined purchase process!

Additional elements can help increase your conversions: consider implementing trust marks and logos of well-known payment gateways to put your customers at ease. When they’re handing over their private credit card details, they want to be assured that their data is safe and encrypted. Additionally, remember that having an SSL certificate is required in order to use payment gateways like Stripe and PayPal, and it helps to build trust in your site as a safe place to shop.

Example of a checkout with well-known payment logos and an SSL assurance
Example of a checkout with well-known payment logos and an SSL assurance (demo content)

About page

In the modern era – especially if you’re selling digital products – transparency is huge! You want to show your customers that you’re a trusted source for the products they’re looking for, and give them a personal experience by including a little bit of background information about yourself and your business on your About page.

Share your story; connect with your customers by telling them about your expertise, and why you created your digital product store. Show them that you’re human (if you are :-D), and that you’re here to provide a solution to their needs. What was the problem in your industry that inspired you to start creating digital products? What purpose do they serve? When was your company founded? What is your mission statement? What are your goals for the future?

You might decide to write an entire founding story, describing the process, obstacles, and successes along the way. You could include photos and brief introductions of your team, as well as the use-case scenarios that your products were designed to fulfill. All of these things make for a compelling About page that gets customers intrigued about you, your company, and your products – and an educated customer is more likely to buy.

About page with founding story
About page with founding story (AffiliateWP)

Support

Customer support can make or break any business, and when it comes to selling digital products, having a clear and complete Support page is essential to keep things running smoothly. Think about it: digital product stores typically don’t have physical offices, so how are your customers supposed to contact you with questions and concerns? Optimizing your support page for efficiency and maximum user friendliness is the best way to reduce your overall support requests, increase customer satisfaction, and foster long-term loyalty.

Consider having an FAQ section, proactively anticipating and alleviating any concerns your customers may have and reducing their need to contact you. You may decide to include FAQs on your pricing page instead (or in addition), but having them all in one place and easily accessible via your main menu is a straightforward and efficient way to structure your support system.

Support can also include video tutorials, how-to guides / quick start guides, and any other information or content you think will help your customers get from 0 to 60 with your products. However you structure it, making your support page thorough, upfront, and easy to navigate will save you time and headaches in the long run!

Contact

In the case your customers have questions not answered by your Support page, or they want to contact you for some other reason, you’ll want to be reliably available with a industry-standard Contact page. There are a variety of contact form plugins available, allowing you to present a clean and minimal contact form that you can customize any way you like.

Include a lead-in that acknowledges your customers and makes them feel welcome to contact you. The last thing you want is to put people off when they need help with your products! You’ll want to decide how to structure your contact process; will you respond within 24 hours? 48 hours? Offering great customer service is crucial, but considering your company size and resources, remember to only promise your customers what you can actually fulfill!

A simple contact form with a friendly lead-in
A simple contact form with a friendly lead-in (ReampZone)

Account

This is where your customers will go to see their account dashboard, and can include things like purchase history, personal and payment information, and even recommended related products. Make it possible (and simple) for people to change any of this information, and place customer purchases as the first thing they see (to avoid any confusion).

Creating your Account page with an enjoyable user experience in mind makes for happy customers – conversely, if your website is cumbersome to use, you may lose business! So, put yourself in the customer’s shoes and create something that is clean, minimal, and easy to navigate:

A clean and simple Account page, with tabs for Purchases, Profile, Downloads, and Dashboard
A clean and simple Account page, with tabs for Purchases, Profile, Downloads, and Dashboard (demo content)

End User License / Purchase Terms & Conditions

Per the nature of digital goods, when customers buy your products, they are actually purchasing a license to use your products. To avoid any conflicts or misunderstandings about this, you’ll want to display your complete end user license agreement as its own page on your website. Be as transparent and forthcoming as possible to protect yourself from unwarranted claims as well as any unauthorized use of your products.

Using simple and straightforward language in your license agreement can increase understanding and foster customer trust; the last thing you want is to be seen as someone who intentionally tricks people with legalistic language that’s difficult to parse. Consolidating your license into smaller sections can make it easier to read, and more importantly – difficult to misinterpret!

Refund Policy

Refunds are extremely common when it comes to online purchases. For this reason, it’s important that you communicate your refund policy as well as your purchase terms and conditions (that govern the use of your site and products) as upfront and clearly as possible; there’s nothing worse than having to defend yourself due to poor planning, loopholes in your terms, gray areas in your refund policy, or similar issues. Avoid the hassles altogether by making your policy air-tight, and forthcoming.

Because digital products are intangible, some digital product websites do not offer refunds. If you sell software, web app memberships, etc., or if your products come with a high price tag, you may decide to offer a money back guarantee or a specific refund period. You may also suggest that customers back up their orders to protect against loss, and retain their order confirmation and purchase receipts in the case of any future discrepancies. All of these things should be included in your refund policy.

Keep your language friendly, yet straightforward – you want to let your customers know that you do care, and that they are valued, while also asserting your policies upfront in the interest of protecting your business and providing customer satisfaction. Check other digital product store websites to see what your competitors and role models are doing; there’s plenty of good examples to use as a guide for creating your website!

An example of a digital product refund policy
An example of a digital product refund policy (MailChimp for WordPress)

Blog

Whether you want to simply share updates, news, and your expert opinions, or bring in extra traffic to your site via content marketing, creating a blog page takes little effort; (if you’re a WordPress user) just categorize your posts under “blog” and they will automatically display in chronological order on your blog page.

Bring it all together

A well-done digital product website can be a work of art! Once you have the basic anatomy down, you can start tweaking and customizing everything, crafting your site into something that reflects your brand vision the way you see it. It can take some time to get everything in place and working seamlessly, but hopefully this guide can help you put the pieces together and make your dream a reality!

Here’s a quick checklist to help you work through the base anatomy of a site to get your store up and running:

  • Product pages
  • Homepage
  • Pricing
  • Checkout
  • About
  • Support
  • Contact
  • Account
  • End User License / Purchase Terms & Conditions
  • Refund policy
  • Blog

What are the key components of your own digital product website? Is there anything you’d like to share that we haven’t included in this post? Comment below to join the conversation.

Illustration by Jessica Johnston.

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Starting a digital product store in 2018 (No, you have not missed the boat!) https://easydigitaldownloads.com/blog/start-digital-product-store-2018/ https://easydigitaldownloads.com/blog/start-digital-product-store-2018/#comments Tue, 19 Jun 2018 14:00:10 +0000 https://easydigitaldownloads.com/?p=1246433 You might feel like you’re a little late in the game, but the truth is that digital products continue to be as appealing as ever. In this week's edition of The Weekly EDDit we look at the practical steps you can take to get started with your digital product store.

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It’s 2018, and it seems like everyone has developed some kind of interesting digital product store by now.

You might feel like you’re a little late in the game, but the truth is that digital products continue to be as appealing as ever to both business owners and consumers – with no signs of slowing down.

Want to get in on the action?

With ever-changing technology, trends, and cultural developments, starting a digital product store can seem intimidating. You’re faced with a plethora of decisions to make, all of them with their own short and long-term costs, benefits, and overall impact on the success of your store and brand.

Furthermore, to create an up-to-date store that runs smoothly and produces the results you want takes more than a great product – it takes persistence, dedication, and a lot of research. In this post we aim to distill the many resources available into a practical and actionable guide to help you make sense of the process and start your digital product store with confidence.

Your product is your foundation

You can’t have a store without a product, so what are you going to sell? There are so many options when it comes to types of digital products that you might have a hard time choosing!

Whatever you do, don’t overlook your expertise and talents, no matter how ordinary or insignificant they may seem to you; whatever it is that you’re passionate about probably has the potential to help, entertain, or enhance the lives of others in some way.

Once you have a solid product in place you’ll want to start refining your plan. You can get an idea of the costs associated with opening a store here, but first – let’s talk about the basics.

Naming your store

Your store name is your identity, your brand, and the thing that people remember the most, but coming up with a relevant and memorable name isn’t always easy. Here are a few things to consider:

  • Keep it relatively short. Long names can be cumbersome and easy to mistype.
  • Make it memorable. Play on words, get creative, or use keywords related to your product(s).
  • Check to make sure it’s available across all social platforms like Twitter, Instagram, and Facebook. Consistency is key! A great tool for this is Namechk.
  • Make sure it’s easy to pronounce and say by word-of-mouth.
  • Avoid hyphens and other unnecessary characters or words like the
  • Have a logo in mind. Does your name translate well visually?

What is your domain?

Time to claim your internet property! This is the digital location where your website lives, and the web address (or URL) that people type into their web browsers to find you. Reserving your domain name and naming your store go hand in hand. There’s nothing worse than coming up with a store name you’re really happy with, and the domain isn’t available! Once you’ve settled on a store name and domain, keep these tips in mind:

  • Not all registrars are equal. Do a comparison and decide which one is for you – we found this article helpful. Sites like Namecheap are good for cost and efficiency, while other sites like Bluehost offer a free domain when you purchase a hosting package.
  • Choose a top-level domain (or TLD) such as .com, .net, or .io for maximum accessibility. You might also consider the recent trend of incorporating the domain extension into the name (such as Bit.ly) to keep things short and sweet.
  • Take note of your purchase date to avoid domain lapse. This one is important! You can set a reminder for yourself, log the renewal date in a spreadsheet with other important accounts, or buy multiple years of registration, just always keep on top of your domain status.
  • If you’re concerned about your privacy, you might want to consider buying WHOIS privacy protection, which is usually offered as an add-on when you’re ready to pay for your domain. This keeps your sensitive personal data private within the ICANN database, making you less vulnerable to spam, fraud, and invasive marketing.

Hosting your site

To run an online store, you need to host your website on a server, which allows your content to be accessible to web browsers on the internet. Hosting can come in a variety of packages, and the type you choose should correspond with your business needs and goals.

Traditional hosting types include dedicated servers, virtual private servers (VPS), and shared servers. Dedicated servers are great if you want to have total access to the hardware and software capabilities, however if your server goes down, so does your site. A VPS is like a dedicated server, except that you can install any software you like. Alternately, a shared server (where you share the server with other websites) will save you money, but it also gives you less control.

A few more points to think about:

  • The cheapest option may not always serve you. You’ll want to choose the host that caters to the things that are relevant to your needs, such as support, DNS management, eCommerce features, and server upgrade options.
  • Server reliability (an uptime score of 99% and above) is crucial if you want to ensure things run smoothly, especially for customers in different time zones around the world.

Consider cloud hosting

Cloud hosting is an efficient alternative to traditional web hosting that utilizes a virtual server to pull data from a network of multiple physical servers – and it comes with a host (no pun intended) of benefits, such as:

  • Vertical scalability. If your store grows quickly, unlimited resources can be easily added.
  • Reliability. If one physical server is down, the virtual server is still able to utilize data from all other physical servers, so the likelihood of your site being completely down due to a server problem is greatly reduced.
  • Security. Physical servers are housed within secure data centers in multiple locations.
  • Pay-per-use. With cloud hosting you typically pay only for what you use, meaning there’s no wasted capacity – or spending.

SSL certificates

An SSL certificate is required in order to use payment gateways like Stripe and PayPal, and it’s an important step in creating a secure browsing (and purchasing) experience for your customers by protecting their sensitive data such as passwords and credit card details. In short, it builds public trust in your site as a safe place to do business.

Often, good web hosts will either include an SSL certificate along with your hosting package or allow you to generate one for free using services like LetsEncrypt. You can also purchase an SSL certificate independently through sites like GlobalSign.

Payment processing

Next, to actually sell your products, you’ll need to set your store up with a payment processor, or “payment gateway”. There are a wide variety of payment gateways available, but Stripe and PayPal are the most popular – and the most recognizable worldwide.

Signing up for a PayPal business account is pretty simple and straightforward – you will have to enter your personal details as well as verify your bank account, which can be done instantly. Once confirmed, you will be provided with the tools to facilitate transactions on your website, all managed and documented through PayPal. Keep in mind that you can only have one PayPal account per email address, or per bank account, and you can only have two PayPal accounts total – one for personal use, and one for business.

eCommerce platforms and plugins

When it comes to creating a functioning store for your digital products, one of the decisions you need to make is whether you’re going to use open source software or a Software-as-a-Service (SaaS) eCommerce platform. If you don’t know the difference, let’s take a closer look:

Open source platforms (like WordPress) are powerful tools fit for advanced customization, with freely available code that lends itself particularly well to large-scale projects. There are no limits to the intricate custom development that can be done, making this a reliable choice for any type of eCommerce business – large or small, simple or complex.

One thing to remember is that open source platforms are not all-in-one solutions – you will need to consider the ongoing costs of hosting, web development, design, and plugins. That said, WordPress and similar platforms are tried and true when it comes to having flexibility and complete control over your site. The fact that WordPress powers 30% of all websites on the internet (between WordPress.com and self-hosted) is a strong indication of how flexible it can be.

Software-as-a-Service (or SaaS) platforms are trending lately, with a general reputation as a complete solution for store owners with varying levels of experience. They tend to have simpler, more consolidated tools and interfaces that make it easy to get up and running quickly without a lot of custom development or design. SaaS platforms like Shopify also have the added benefit of a dedicated technical team running things behind the scenes. You also don’t need to pay for hosting separately, so you can skip the hosting tip mentioned above.

The type of eCommerce platform you choose really depends on the degree of control, customization, and technical management you’re looking for. Each system has its own strengths and weaknesses which will be different for each business owner. Take some time with your research, and choose a platform that fits best with your brand and your store needs. Here are some thought-starters to help you make a decision:

  • Does the functionality of the platform/product fit your requirements (or is it extensible with add-ons, extensions, or custom development)?
  • Does it fit within your budget?
  • Does the platform/product provide documentation to help you get set up?
  • Is timely customer support available for any questions you may have?

If your first pick doesn’t work out, you can always change things up later.

Communication and content management

Creating a reliable and seamless flow of communication is essential in order to manage your team, respond to customer queries and support requests, effectively market your products to existing customers, and make yourself accessible to new potential customers. You want to set yourself up with a system that is both professional and consistent to avoid confusing customers or missing out on opportunities to convert sales.

G Suite is a Google Cloud-based software suite that gives you professional email management, cloud storage, and other tools to help you keep your communications and workflow efficient and organized.

Let’s talk mailing lists! Why have a mailing list in the first place? Well, how else are you going to keep your customers informed and updated with the latest products and news that is relevant to them? Presumably, people will be going to your store in the first place because they are interested in what you’re selling, so don’t be shy about this. One of the most important things to remember, however, is that you do not want to add anyone to a mailing list who has not specifically opted in.

On that note, Mailchimp is the number one industry standard email marketing platform – in short: it’s a tool you can use to easily build and manage mailing lists, create marketing campaigns, and send professional newsletters. Mailchimp integrates well with all of the eCommerce platforms mentioned above, letting you prompt website visitors to sign up for your mailing list when they visit your store, or in exchange for a free download, for example. The good news: the free version is highly usable, and there are several options for upgrading as your business (and mailing list) grows.

But it’s not the only option! Other paid email marketing services include ActiveCampaign, AWeber, ConvertKit, GetResponse, Constant Contact, and Drip, and most of them have a free trial so you can give the platform a whirl before you commit to purchasing.

The website content basics

To put together a polished and professional site, you’re going to need some content pages. First and foremost, you want to help your customers to understand your mission, your product, and how they can get in touch with you. They need to feel confident that your business is legitimate, that your products offer them something they can’t get elsewhere, and that you’ll be there to support them if they need help.

So, let’s get to it:

The about page

This page has one primary purpose: to show your website visitors who you are and what you’re all about. You want to tell your customers why your store exists, and the problem it solves. Remember, you’re telling a story.

Start out with the fundamentals: Who founded your company, when was it founded, and why? What problem existed in your industry to inspire you to create a solution (your product)? What’s different about your product? Describe your background and the founding process, and illustrate your journey, including any obstacles you overcame – one of the most compelling parts of any story. Don’t be afraid to get personal here by writing in first person and sharing a bit of your personality!

You might take the opportunity to further engage your readers and include things like calls to action (i.e. “Sign up for our mailing list”), testimonials and examples of real-world successes using your product, a brief introduction to your team, and anything else that makes your brand stand out, such as a unique business model or a memorable mission statement. You don’t want to make your about page so long that it’s overwhelming, but you want to include all the key points at the same time!

Within the “about” menu you might also include a “use-cases” page that describes the different scenarios in which your product is useful. This gives customers of different subgroups an immediate understanding of how your product will benefit them, as well as its other applications.

Product License and FAQs

If your digital product requires a license for use, you want to make it as upfront as possible, ideally on its own page that’s easy to find on your website. This protects you in the case of a dispute, and keeps things transparent and easier to understand for the customer. The more straightforward, but friendly simple language you use, the better!

An FAQ section is also helpful in that it often alleviates customer concerns and keeps your inbox clear of unnecessary support requests. Preemptively answering questions makes things more efficient for both you and the customer. Think about the things you’d be concerned about yourself when purchasing a new product; functionality, refunds, payment processing, customer accounts, product license and terms of use, affiliates – try to stay one step ahead of the game and you’ll save yourself a lot of hassle while keeping your store streamlined and efficient.

The contact page

It’s the industry standard: you want to have a page where customers can easily go to contact you with support requests, questions, and concerns. A simple contact form with fields for “name”, “email”, “subject”, and “message” is sufficient for most stores, unless you decide to implement a more complex support ticket system. If you’re setting up a WordPress site, we like Gravity Forms, which is an efficient and easy-to-use plugin that allows you to set up various different kinds of forms with seamless integration for third party services like PayPal. Your contact page should be straight and to the point, but friendly and welcoming as well!

Beyond the pages

One thing that gets frequently overlooked is the importance of professional web copy. While spelling and grammar errors aren’t the end of the world, it doesn’t do your store any favors either! Presenting your site in the most polished manner is going to make sure that you’re seen in a professional light – a high-quality website is associated with a high-quality product, after all.

In addition to clean copy, having a modern and well-designed site is one of the best things you can do to communicate that what you have to offer is up-to-date, professional, and well-built with the user experience in mind. There are some great WordPress themes out there; you might want to check out Themedd and Vendd (both of which are free), or peruse stores like Array Themes (we like the Checkout theme).

Marketing is everything…

…and by everything we mean all-encompassing, multi-faceted, and important. If you think about it, how can you expect customers to find you and buy your products if they don’t know you, what you’re all about, and what you have to offer them?

Put simply – first of all, you have to let them know that you exist! You’re not going to get an overflow of orders on your store by sitting around silently, waiting to be discovered. The internet is vast, and competition is fierce. It’s up to you to attract customers, keep their interest, and inspire them to buy, so focus on educating them and bringing awareness to your brand.

If you’re unsure of where to start, check out our effective marketing channels article to get some ideas and start making a plan! Depending on your budget, your target audience, and your business goals, strategies will vary, but there are some universal marketing channels that pretty much everyone can benefit from.

Social media

This seems like a no-brainer, but there are some seriously effective social media tools and methods just waiting to be utilized. From Instagram to Facebook to Twitter, there is a lot of opportunity for you to engage potential customers in different ways.

For example, if your digital product is highly visual – like stock photo bundles, fonts, graphic products – Instagram is your best friend because it’s largely centered around images. You can take advantage of this, showcasing your products while creating a visually pleasing gallery that will impress visitors. Pair this with effective hash-tagging, interesting captions, and community interaction, and you’re on the fast track to increasing your reach, without necessarily spending much (if any) money.

When it comes to Facebook, marketing has gotten more saturated and competitive, with more investment and effort required to make a splash – at least for businesses that are just starting out. However, there are some tricks of the trade, like posting at regular intervals and specific times (for example, every day at 12:00pm), and using targeted ads within your budget on an ongoing monthly basis. Running contests and prize drawings can be effective (i.e. “Comment on this post to be entered to win…”), but the general consensus with Facebook is that you have to pay to play, at least a little bit!

To some people, Twitter can seem redundant – after all, Instagram and Facebook can already be plenty of work! However, Twitter is a little different in that it’s very news and topic-oriented, so you have more of a fighting chance to network and join conversations with all kinds of people, including bigger names. It’s excellent for B2B conversations and connections. Google indexes your tweets, which helps your visibility in search results, and it’s a great platform to find out what people (your potential customers) are saying about products, trends, and competitors.

Additionally, Twitter is a real-time communication channel between you and your customers, and you can even use it for support queries! This kind of transparency is not just efficient – it also boosts the public’s trust in your business.

It’s your year

When it comes to creating a digital product store in 2018, you have more of an advantage than you might think! There are more advanced eCommerce tools available now than ever before, with plenty of real-world examples to guide you. Take advantage of the trial and error processes that other store owners have gone through in testing out their methods; be observant, and don’t be afraid to try things out for yourself – sometimes you have to experiment to see what works for your specific product and business model.

What tips or tricks have you used when opening your own digital product store? Let us know if we missed anything, and tell us what you’ve had success with!

Illustration by Jessica Johnston.

The post Starting a digital product store in 2018 (No, you have not missed the boat!) first appeared on Easy Digital Downloads.

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Why you should be using value-based pricing for digital products and services https://easydigitaldownloads.com/blog/value-based-pricing-for-digital-products-and-services/ https://easydigitaldownloads.com/blog/value-based-pricing-for-digital-products-and-services/#comments Tue, 29 May 2018 14:00:08 +0000 https://easydigitaldownloads.com/?p=1239800 As a digital entrepreneur, you create digital products or services that add value to your customers’ lives and businesses. Yet when it comes to pricing, that value is often disregarded. Your value is often overlooked. This week in The Weekly EDDit series, we look at why value-based pricing is crucial for digital products and services.

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All digital entrepreneurs have a shared goal: to create digital products or services that add value to their customers’ lives and businesses.

In a previous post about pricing digital products, the topic of value was raised. But what does “value” mean? On the surface, you’ve created a content marketing course that gives marketers up-to-date skills to stay relevant in their field. Or maybe you have created an email marketing service that helps businesses retain their customers. Or perhaps you offer a copywriting service that helps your clients reposition themselves.

What it means is your customers see results. A marketer gets a raise; a company increases its profits; and a client taps into a new market. That’s some serious money-making value for your customers – all because of your digital product.

Yet when it comes to pricing, we often disregard that value that our digital product delivers to customers, and look inward. We initially think about our rates, our costs, and eventually settle on a price.

This traditional way of pricing is one that definitely has merit, depending on your product… but wouldn’t it be great to enlighten customers of the unmatched value they’re receiving from your digital product or service, and discover a price that compensates you accordingly?

You can absolutely achieve this, with value-based pricing.

What is value-based pricing?

Value-based pricing is a pricing strategy that helps you place a dollar amount on the value that your digital product delivers to customers.

It starts with shifting how you think about value. You’ve likely valued your digital product through the lens of price. For example:

  • Course creators review competitors’ prices, then match or go lower hoping to win over potential customers by competing on price.
  • Copywriters present their rate to clients, yet usually compromise at the whim of the clients to ensure they get the project.

But what if your course offers features that make it better than your competitors? What if you’re a skilled copywriter taking on a major project that you’ll complete in a timely manner?

You leave money on the table.

Value-based pricing shifts the conversation from pricing to value to ensure you make the most money doing your best work.

Pricing the value of your digital product

You’ve created one of two types of digital products: a product such as a course; or a service such as copywriting.

Below, we’ve explained how you can price the value of each type of digital product, plus – and perhaps most important – how you can use stories to reinforce that the value your digital product delivers to the purchaser is worth the price.

Let’s start with pricing.

For products (such as courses and software)

Pricing the value starts with finding the additional features that make your product better than your competitors.

Say you’ve created a content marketing course. It includes all the essential features of a successful course – forums, assessments – plus a Content Marketing certificate for customers that complete the course.

The next best content marketing course includes the same features – minus the certification – and is priced at $300.

Pricing your course at $300 wouldn’t make sense. Your course includes a certification not offered by your competitor, therefore, should be priced higher.

But how much higher? To answer this, you must ask yourself: “What is the value of the additional feature worth to my customers?”

Think about why your customers would value the additional features. Furthering our example of the content marketing course, you’d likely think of several reasons why marketers would value a Content Marketing certificate:

  • Marketers can ensure they possess the most up-to-date knowledge in the industry.
  • Marketers can promote themselves as certified professionals (and maybe add a fancy phrase to their LinkedIn headline).
  • Marketers can better position themselves for a promotion.

In total, they can make more money.

Would marketers be willing to pay an extra $100 for your course if it means they could receive a 10% raise? No doubt. What about an extra $200? For the means to put a downpayment on that house they’ve been eyeing – you bet!

No matter your final figure, remember this: it’s an estimate. Rely upon your expertise, anecdotes, and research to trust your estimate is a valid price for your additional features.

Once you’ve set the price of your additional features, the last step to pricing your product is simple; add it to the price of the next best alternative.

In our example, the price of the next best content marketing course was $300. And the price of your certification was $200. Therefore, the total price of your product would be $500.

Because we focused on the additional value your product delivered – beyond the competitors – we could set a price that ensures you’re properly compensated for creating a better product.

For services (such as copywriting and graphic design)

Pricing the value starts with determining the financial gain your customer will see from your service.

Picture this: You’re a niche copywriter who has landed an interview with a major North American corporation. Your task would be to take the corporation’s brand guidelines and customer-facing messages, and craft them in preparation for international expansion. The work is projected to take 100 hours.

Now get this: The corporation projects that the international rollout will bring them an additional $100,000 in annual profit. Yet before you can even take a sip of the complimentary coffee, the client asks you the same ole’ question: “So what’s your rate?”

You know your rate, let’s say it’s minimum $75/hour, but this isn’t a new tagline for a successful local business. This is a project that could win a large corporation tens of thousands of dollars in profit!

So we return to a similar question – what is the value of your work worth to the client?

You can already come to two conclusions:

  • Your hourly rate will not cover the value that your work will deliver to the client. (~$7,500 for a project that will make the client $100,000?)
  • Your work is valued at less than $100,000, lest it wouldn’t be a good investment for the client.
  • It’s undoubtedly a huge project, so more time, care, and effort is required.

What about $25,000? I get it – that’s a big number, likely far more than you’ve ever quoted on a project. But that would mean the client would make four times more than their investment in your work. Pricing at this level also tells the client two things:

  1. They will receive exceptional-quality output (as illustrated with your reputation and your portfolio)
  2. You are worth the value they would be investing.

When you think about it that way, the $25,000 the client would spend on your work is appropriate, considering their financial gain.

If there is a clear project outlined, such as the example above, a flat project fee based on value will allow you the following benefits:

  • You are a contracted expert for a special project – you’re not charging an hourly rate because you’re not a long-term contractor or a part-time employee. Use your expertise as a selling point in your value-based pricing.
  • Clients often prefer a fixed price, because they know exactly what they’re going to get, and for how much. There’s no guesswork and they accept the cost. The rate you quote won’t change at a later date (unless the project changes or grows).
  • You walk away with more money. Don’t undercut yourself – charging an hourly rate will ultimately mean you earn less money if you’re a quick, effective writer. With a set project fee, you make money based on the skill and expertise you offer, not on how quickly you complete the work.

How to tell a story to reinforce your value

After finding what your digital product or service is worth to your customers, you’re ready to present them your price. However, you can’t just come with a figure. You need to, as storytelling expert Bernadette Jiwa describes it, “align your digital product’s value creation story with the customer’s value story”.

When you created your digital product, you likely had a story in mind: you pictured ambitious marketers finding a new sense of professional purpose because of your course; CMOs meeting their marketing goals because of your email marketing service; and clients creating an international brand because of your copywriting.

That’s your value creation story. And just as you have a story of the value your digital product delivers, your customers have a story of the value that they need to meet a goal.

When you tell a story that aligns with your customer’s story, you’re saying “Yes, I understand your needs and have a product that’s worthy of your time (and money).”

Let’s revisit our example of the copywriter whose client is preparing for an international expansion. What would the client’s value story be?

On the surface, the copywriter could think that the client’s value story is the international expansion itself. More customers, more money, all that stuff. But to really convince the client that you work is worth – remember, $25,000 – you have to get to the heart of the matter.

What changed within the company that it decided to expand internationally? What problems have they faced as they’ve prepared for the expansion? What are the implications of that problem?

Questions like these will reveal the unspoken reasons why your customers need your services and will help you ensure your value creation story aligns with the customer’s value story.

Why you should use value-based pricing for your digital products

In the age of digital products, when, according to recent user surveys, the number of people using Easy Digital Downloads to sell courses alone has quadrupled in one year, you need to ensure you’re creating products that add real value to your customers’ lives and businesses.

Traditional pricing strategies tell us to disregard the financial gain our digital product delivers and focus on our rates and costs. But your digital product or service is making a financial gain for your customers, for which you should be compensated.

That’s where value-based pricing shines – it quantifies the value your product delivers so you don’t leave any money on the table.

Top it off with a story that tells the customer, “Wow, this business or person really understands my problems and has a product or service to solve it”, and you’ll get the money you need to do your best work.

The result? More value for your customers, more revenue for your pocketbook, and most important, more confidence that you’ve chosen an effective, proven strategy to price your product.

How do you price your digital products? Do your differentiated features play a role in pricing? As you create and refine your digital products, could value-based pricing be the right strategy for you? Let us know in the comments!

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Measurement that matters: The top website and eCommerce metrics for digital products https://easydigitaldownloads.com/blog/top-website-ecommerce-metrics-for-digital-products/ https://easydigitaldownloads.com/blog/top-website-ecommerce-metrics-for-digital-products/#comments Tue, 22 May 2018 14:00:51 +0000 https://easydigitaldownloads.com/?p=1237006 Numbers and metrics can be stressful. In this week's edition of The Weekly EDDit we've pulled together the most important website and eCommerce metrics for digital products so you can keep your data fatigue to a minimum!

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Numbers and metrics can be stressful. As a business owner, you’re likely swimming in numbers every day.

Revenue, net profit, tax, expenses… numbers and statistics are your life. Plus, you’re also the creator of your digital product or service, working tirelessly in an increasingly saturated online market, getting it done.

You do your best to keep one eye on website stats, but how on earth are you supposed stay on top of your business’ performance data without losing sight of your next update, your newest product, or your next client’s job? How can you avoid spending precious product-creation or client hours each week analyzing alllllll the data?

In this article we’ve pulled together the most important website and eCommerce metrics specifically for digital products, so you can spend less time living in a statistical slurry, and more time working on improving and growing your business.

Tools for metric mastery

Before we get into which metrics are most important, here’s a short list of some useful analysis and performance tools to see what’s going on under the hood of your website.

Google Analytics is possibly the most popular tool for website performance measurement. It’s also free!

Jetpack for WordPress (also free at the entry level) is a plugin that provides basic site statistics, among other things for blog sites.

Paid services or plugins can give you even more detailed visibility on what actions users are taking on your website. Some examples of these are Monster Insights (which pulls Google Analytics data into your WordPress dashboard), Crazy Egg, and Kissmetrics for detailed customer data. Baremetrics is another extremely useful tool that can consolidate your website’s performance statistics and conversion data. And finally, cart abandonment tools such as Jilt and Carthook can help you learn how much money you’re missing out on.

Traffic and site statistics

Your website is your home on the internet. The place where your business lives. If you’re yet to look into website metrics, this is the very first place you should start.

Total users, sessions, & page views

Yep, website traffic seems obvious, but keeping a close eye on these statistics helps you understand what’s working on your website. Whichever analysis tool you decide to use, there are usually three main data measures you will see related to traffic: users, sessions, and page views.

  • Users are visitors who land on your website. Users can either be returning or new/unique.
  • A session occurs when a user visits your website. It can also be referred to as a visit. This is the period of time that a user is active on your website. Analytics tools use sessions to track a visitor’s movements throughout your website. A session can run for any amount of time – it is recorded from when the user first lands on your website, and ends when they leave your site.
  • A page view occurs when a user who is on your website views one of your website pages during a session. Total page views includes repeat views of pages. Unique page views count how many pages are viewed during a session.

These measurements show you how many people are coming to your website. You can see how your website activity is growing over time, and align the dates and metrics with any changes you may have introduced to your business or site.

For example, if you start regularly tweeting about your new course, and you see a spike in website users, there is likely a correlation between your activity on Twitter and your site statistics. An increase in website traffic or number of users can help grow your conversions and sales if they find what they are looking for on your site.

Bounce rate & session duration

Similar to user, session, and page view data, the amount of time a user spends on your site is important. A higher session duration could mean that a visitor is browsing your website, evaluating your products, or spending time looking through your content. When people spend more time on your website, they are more likely to convert and less likely to bounce. Check out the Google Analytics below data from our own website, paying particular attention to the Sessions with Transactions data segmentation (orange squiggly lines).

Users who spend more time on your website are more likely to complete a transaction

The session duration is significantly higher (~10 minutes) for visitors that went on to complete a transaction, and the bounce rate is much lower.

Whilst you can see how your website grows with user, session and page view data, you should also pay attention to your bounce rate and which page users are exiting your site from. If certain pages have a particularly high bounce rate, you should consider what you can do to improve them. Can you redesign them? Do they need more information? Should you set up a landing page to funnel higher qualified leads into the next page of your site?

Abandoned cart rate

Segueing from bounce rates, if a large number of users are leaving your site from the checkout page, it might be time to start looking at some tactics to get them back. Cart abandonment is becoming a more prominent conversion-killer for many eCommerce stores, with up to 69% of carts abandoned by shoppers. But you don’t have to leave that money on the table and lose a hard-won visitor! Using a cart abandonment tool will show you how many users are leaving your site, and can even help you recover at least a percentage of lost sales.

We use Jilt, but there are numerous options available such as CartHook, Rejoiner, and many more. You may also consider an exit-intent tool such as the one included in Thrive Leads or OptinMonster to see what page a user is on when they move their mouse to close their browser (and exit your site!).

User Actions

What do people do when they land on your website? There are numerous metrics that could be discussed in this section, but one remains more important than all others.

Conversions & conversion rate

The most meaningful action a user can take on your website is a conversion. A conversion could be any one of the following user actions based on what you sell or what services you offer:

  • Making a purchase
  • Engaging with content
  • Entering their email address for a discount
  • Signing up to a newsletter
  • Sharing your site with others (through sharing buttons)
  • Entering a competition
  • Taking part in a survey or quiz
  • Downloading a product or other item
  • Voting for, rating, or leaving a review on a product or page
  • Clicking a button that redirects them to a specific page

If your business is already up and running, you should have in mind what your conversion goals are. In most cases, the primary conversion goal is for a visitor to make a purchase.

Conversions are your initial measure of success. This means the person who visited your website performed the action you wanted them to take. The number of conversions on your website (based on your conversion goals) is important, as it allows you to understand your conversion rate.

Your conversion rate can be calculated by dividing your number of conversions by another metric. Depending on what you want to know, you may choose to divide your number of conversions by:

  • The number of visitors to a specific page
  • Your total website users
  • Qualifying leads
  • Sessions
  • Or unique visitors/new users.

For example, if you have 50 conversions on your site, and 1,000 sessions, your conversion rate is 0.05. Multiply this number by 100 and you get your percentage = 5% in this example.

Conversion Rate % = Number of Conversions / Number of Visitors * 100

If you’re interested to know whether your conversion rate can be improved to meet any specific industry benchmarks, I’d recommend doing a bit of digging and research. We haven’t found much in the way of conversion rates purely for digital products out there, but I’m happy to share some numbers from our own site!

Google Analytics shows that our conversion rate for the year to date (YTD) is 3.44% (1 January, 2018 to 21 May, 2018). The way GA calculates this conversion rate = eCommerce Transactions / Total Sessions (“The percentage of sessions that resulted in an eCommerce transaction”). If I were to look at eCommerce Transactions / New Users (unique visitors), the conversion rate is 5.8%, because the total New Users figure is lower than the Total Sessions (visits). This means that of the total New Users who have visited our site YTD, 5.8% of those visitors made an eCommerce transaction.

Revenue

Alllllrighty then! We’re at the business end of this article. Let’s talk money!

Number of sales/orders

Because you sell products or services, the number of sales or orders you receive is an important success measure. A sale is a conversion on your site that actually puts money in your pocket. A transaction. I’m sure I won’t need to tell you to track this one, because you probably already do.

As previously mentioned, pitting the number of users or sessions versus your number of sales will show you how many people are purchasing from you. It gives you a percentage of conversions in the form of your conversion rate. It’s not possible to work out your conversion rate without your number of sales! Your eCommerce plugin or platform will provide this reporting data, as will several other tools mentioned earlier (Google Analytics, Baremetrics, Monster Insights).

Gross Revenue/Earnings

Gross revenue is your total earnings before all expenses are subtracted. This number is important because it helps you figure out how much money you actually walk away with after everything else has been paid. Your gross revenue is not your final net profit number. You still need to consider expenses, tax, commissions (if applicable), marketing costs (if applicable), and any other business expenditure.

One bonus for digital products is that the cost of goods needed to make products is generally very low, if not zero. For solopreneur services, this is even more true: when you have completed your client work, received payment, and set aside tax and any other business expenses, you retain the majority of your earnings to be drawn as income or to be dealt with as you please. Ongoing gross revenue provides visibility into how your products or services are performing as you progress and grow.

Refunds

When a customer sends through a refund request, it can be a gut-wrenching experience. But refunds are a part of business. Whilst it’s not the nicest metric in this list, it remains one of the most important. In most instances, refunds can only make your product better. Knowing how many refunds you have can help you improve your product, update your website, prompt you to change your sale terms and conditions, or tweak your pricing strategy. Refund data is usually found in your eCommerce system or plugin.

If you’re receiving a high number of refunds, dig in further to try and understand why. Feedback from customers explaining why your product is the best place to start.

On the flip side, a lower refund rate can validate numerous things:

  • You may learn that you have mostly happy customers
  • It can be validation that your product is positioned correctly in your industry
  • You may learn that your product features tick all the boxes
  • And it can be confirmation that your business is on the right track.

Average Order Value

Average Order Value uncovers how customers are purchasing your products. How much are they spending per order? Are they buying one item, or numerous items when they visit your site? What are their buying habits?

To calculate your Average Order Value, divide your total revenue by the number of orders.

Average Order Value = Total Revenue / Number of Orders

Depending on the type of digital product you are selling, it may be more profitable and less costly to focus on increasing the AOV of the customers who visit your site. If you sell a whitepaper that is a one-time purchase, users may not have a need to buy more, so the AOV will remain the same for every purchase. However, if you are selling music or eBooks, and you offer a small discount for 5 products, the user may add 5 products to their cart, increasing the AOV.

Knowing your AOV can influence your pricing strategy, your product strategy, incentives, and marketing efforts. But most importantly, growing your AOV can improve your bottom line!

You can’t manage what you don’t measure

Metrics are great and all, but if you don’t do something with them, there’s little point in collecting them. Understanding and using your data allows you to grow your business. If you don’t know how your site is performing, how do you know which pages to optimize, or how customers engage with a page, or where to focus your marketing efforts?

Metrics are for doing, not for staring. Never measure just because you can. Measure to learn. Measure to fix.Stijn Debrouwere

If growth and progress is your ambition, it’s imperative that you know what is performing well on your website, and what isn’t. By starting with the metrics above you can begin to define goals and implement strategies based on what you want to achieve.

This list is not a complete list of all website or business metrics. Metrics can be segmented even further, into types of devices used, browsers, landing pages, time of day, time of year – and that’s barely scraping the surface!

Remember that not all metrics are created equal. The behavior and mindset of the users who purchase a typography bundle on your site during a sale period will be completely different to your brand loyalists who return to purchase when you release a new font. For this reason, data should be considered holistically over a period of time with any relevant context noted.

Phew! OK, ready to start working towards a metric boatload of users, conversions and revenue?!

Which metrics are most important to you? How have you used data to make improvements to your digital products or store? Let us know what you measure in the comments, and how!

Illustration by Jessica Johnston.

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Everything you need to know about creating a digital product demo https://easydigitaldownloads.com/blog/everything-you-need-to-know-about-creating-a-digital-product-demo/ https://easydigitaldownloads.com/blog/everything-you-need-to-know-about-creating-a-digital-product-demo/#comments Tue, 08 May 2018 14:00:32 +0000 https://easydigitaldownloads.com/?p=1231079 You’ve created a digital product and it’s time to make some sales! But first, you need to impress your customers and show them why they need your product. One of the most effective ways you can present your product is with a demo. This week in The Weekly EDDit we cover digital product demos and how you can create an impactful demo to turn visitors into customers!

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You’ve created a digital product and it’s time to make some sales! But first, you need to impress your customers and show them why they need your product.

Selling digital products is largely dependent on buyer confidence to make purchases without ever seeing any physical goods. You not only have to accurately represent your product on your website; you also need to enable buyers to visualize how they could use your product to meet their own goals. How you present your product can make or break the customer experience – and influence your brand reputation as well.

One of the most effective ways you can present your product is with a demo.

Why should you create a demo for your digital product?

Product demos are, of course, not a necessity, but there is one key reason why they are so important for a digital product….

Question: What can you do with a physical product that you can’t do with a digital product?

Answer: Use more of your senses.

Before you purchase a digital product, you can’t touch, taste, smell, and in some cases, hear or see much of what is on offer, until you’ve handed over your cash. You can’t experience the product. This is why a digital product demo is powerful. By engaging the senses you can influence (such as sight and/or sound) and providing a sneak peek, you can showcase your product to focus on the benefits for your customers.

A good digital product demo builds trust and provides customers with a way to experience a taste of what your product can offer them, in all its glory. They get to decide for themselves if the product is a good fit for their needs; in short, it’s your chance to show your customers that they will receive their hard-earned money’s worth!

Think about what you look for when buying a digital product: Is it professional quality? Is it highly rated? Does it have proven results? Features that solve problems? How does it make the user’s life better? These are the things you want to communicate with your demo.

So, what will make your digital product demo successful? That depends on what type of product you’re selling.

In this post we’ve outlined the most effective demo strategies for the 12 most popular digital products to give you the resources you need to make a great digital product demo – and get more sales!

Jump to your digital product type:

  1. eBooks
  2. Software
  3. Video
  4. Audio & music
  5. Photography
  6. Graphics & digital art
  7. Documents
  8. Courses
  9. Professional services
  10. Tickets
  11. Fonts & typography
  12. Web-based applications

1. eBooks

When it comes to eBooks, it’s pretty straightforward: giving away or displaying a free sample excerpt is the tried and true way to go.

Your sample can be as short as a few pages of an introduction, or as long as a full chapter – ideally the first chapter. This gives your audience a chance to properly preview the style and content, while enticing them to purchase the full eBook if they enjoy it. It’s a win-win for everyone!

Export a PDF or EPUB file of your chosen excerpt to give away as a free download on your site, perhaps in exchange for signing up to your mailing list. Alternately, you could provide a web text version or JPEG screenshots for easy display and user-friendly viewing.

You might decide to include the table of contents or a full chapter list so customers can see everything they’re getting. If your eBook contains a lot of images, like photography, recipes, or DIY how-to guides, choose the pages with the most eye-catching images for your sample.

If you really want to go above and beyond, use a program like QuickTime or Camtasia to take a simple screen recording video while you flip through the eBook contents. If you know any video editing, even better – you can add titles and callout features, keeping your eBook demo one step ahead of the game. Video content is highly engaging and can be easily shared on social media.

2. Software

To showcase software products like programs, plugins, and themes, nothing beats the personal, hands-on experience.

You may choose to release a free version of your program that allows users to explore its basic functionality, reserving certain features, updates, and support for a pro version. In this case, list the limitations of the free version on the demo page to highlight the benefits of getting the pro version. A demo version is similar to a free version, except that it typically restricts basic features like saving and exporting, and usually lives on your website (it’s not downloaded). Either way, this method gives the customer immediate access to everything they need to make a purchase decision.

Or, you might decide to give users a free trial period that automatically times out after 30 days (for example), allowing them to enjoy the full functionality of the software while incentivizing them to retain access thereafter. The more value they get from using your product during this free trial period, the more likely they are to purchase. Remember: your goal is to make sure the customer feels like their questions have been answered, or their problem has been solved by using your software.

The most effective way to demo a plugin is to install it on your own site, creating real-world examples of the plugin’s functionality. Ideally, this would be a demonstration page entirely dedicated to showcasing the different plugin features, with individual pages for each feature, if applicable. Include the full extent of a feature whenever possible; for example, if it’s a purchase-related feature, allow customers to experience what it’s like to go through the entire checkout process.

You could also offer a complete collection of high-resolution screenshots that accurately illustrate your plugin’s functionality. Be sure to include succinct descriptions of any features, links to API documentation, hypothetical or real-world use-case examples, and the ways your plugin will benefit the buyer. For example: “…this add-on will not only make your life as a distributor of products easier, but it will also thrill your customers by allowing them to update their themes and plugins to the latest version with a single click.” Remember to keep screenshots updated as your plugin grows and evolves.

To demonstrate a theme, create a fully functional demo site with your theme installed. Real-time examples of post types, page templates, shortcodes, widgets, and customization options make it easy for customers to see exactly how your theme looks and functions. Do a bit of searching to see how other theme developers demo their products; most tend to showcase the major stand-out features and design elements, with fully functional individual pages for the about section, widgets, templates, shortcodes, blog, and contact forms. Use high-definition stock images and create quality custom demo content and placeholder text if you really want your theme to stand out!

3. Video

Video is the single most engaging type of content on the internet, and it continues to grow rapidly, so it’s no surprise that video previews, trailers, teasers, and sample courses are both captivating and effective for sales. However, with ever-shortening attention spans, increasing competition, and market saturation, you need to figure out how to make your video content cut through the noise, and keep the attention of your customers.

If you produce video content, you’ll already have the tools you need to make a high-quality video preview or trailer to publish on YouTube, Vimeo, or for websites. Now it’s time to focus on delivering your style, main message, and piquing the viewer’s further interest. Modern trends indicate that the most successful trailers deliver only absolutely essential information, engaging the viewer in a matter of seconds with no wasted time. Logos, credits, and links are not always necessary; sometimes, they can even detract from the experience.

Some established YouTubers deliver a personal message at the end of a preview, speaking directly to the camera in a way that their viewers are used to. Depending on your content subject and style, this can add a personal touch and maintain continuity on your channel. If you’re a filmmaker, you can create an engaging featured cover image (or thumbnail) that showcases things like titles, press quotes, and awards. For YouTube videos in general, adding an end card boosts engagement and audience retention – it’s as simple as adding an image to the end of your video that includes call-to-action text, and creating link overlays using the YouTube Creator Studio.

If you sell a video course or tutorial series, why not offer customers an introductory video, or the first video in your series for free? You might decide to speak directly to your viewers, share testimonials, or showcase the measured results of your program with info or motion graphics. Offering exclusive access to a forum, learning community, or support group is also a proven strategy that gets more sales, and works especially well for subscription-based products. Ultimately, customers are more likely to sign up for your full course or tutorial series if they’ve sampled content that is polished and professionally produced – and bonus features help encourage them across the line!

For any of these types of video content, you may want to include things like voiceover, motion graphics, or other animations. Websites like Fiverr are a great place to find these services if you’re on a budget.

Lastly, when it comes to stock video, as we will discuss with stock photos, you’ll want to watermark your videos and present them in a lower-quality format, allowing customers to preview them in their entirety. For the watermark, simply drag a transparent logo into your video editor, or create a new opaque title of your choice, keeping the watermark visible for the entire video. If you’re selling a video bundle, you may want to create an edited video preview that contains multiple short clips of each of your videos, trimmed, edited together, and polished with fade transitions.

4. Audio & music

There’s a wide array of audio and music products, with differing demo strategies for each of them.

If you create soundware, you’ll want to produce a demo featuring your samples, loops, or presets in a flattering style for the genre. You may use multiple styles to highlight the product’s versatility. In this instance, take special care to organize your demo segments in a way that is engaging and pleasant for the listener. Be sure that your demo accurately reflects the content of your product; that means if you detune a sample for your demo (for example), include it in the product itself. Avoid going too heavy on the sample FX, unless you’re going to include those versions as well.

Think about the overall theme of your product and try to give it a beginning, middle, and end, just like you would a song or story. Showcase one of the more engaging, catchy segments at the beginning of the demo to entice the listener, but try to keep the demo captivating throughout, with a fluid, natural progression from one part to the next. Most soundware creators will already be familiar with a specific digital audio workstation (or DAW) like Ableton, Logic Pro X, FL Studio, and the like. However, if you’re someone who makes sample packs exclusively with field recordings, and you don’t produce music, you’ll want to hire a music producer to create a demo for you.

Another popular trick is to release a free “mini pack” of 5-10 samples that your customers can download when they sign up for your newsletter.

To showcase a complete royalty-free music album, you can create a sampler demo that consists of multiple audio snippets from different tracks, trimmed and edited together with smooth fade-ins and fade-outs. For individual royalty-free tracks, backing tracks, and audio logos, audio watermarks are the way to go. An audio watermark protects your work from copyright infringement and unauthorized use, while allowing the listener to experience the full high-quality version.

You can use AG Audio Watermark Generator, Adobe Audition, or similar programs to generate watermarks, or you can record a voiceover watermark yourself and insert it into your track every 10 seconds. Something as simple as the word “preview” can work, although you may want to attribute more information, such as your company name. If you offer multiple length versions, show all of them. Fade-ins and fade-outs keep things clean and polished!

Audiobooks, recorded lectures, and foreign language lessons can be showcased just like eBooks – by giving away a free excerpt, lecture, or sample lesson. This can be as short as 30 seconds or as long as a full 60-minute lecture – it’s up to you. Release your free excerpt in MP3 format for customers to download from your site. You might even add a call to action at the end, such as: “Did you enjoy this sample? Subscribe now to hear the full episode.”

5. Photography

Whether you offer stock photos, independent, or client-commissioned work, the standard is the same: lower-quality watermarked JPEG previews are the best way to allow customers to try out photos in context while protecting your work at the same time.

In this case, a watermark is typically just an opaque image or text that is laid on top of a photo to prevent its unauthorized use. You may decide to use a company logo with a transparent background, or create opaque text including a copyright sign and your company name. Large, dark watermarks tend to be distracting, so stick to white or light gray tones. Applications like Adobe PhotoShop (with the free Watermark CC add-on) and websites like Visual Watermark and Watermarquee make it easy to batch watermark large amounts of photos at once.

If you sell large photo bundles, choose one photo from your bundle and make a featured image graphic with the bundle title and key features, such as categories, styles, and product volume. For smaller bundles, you can create one collage-style image showcasing all (or most) of the photos, making it easy for customers to see exactly what they’re getting. If you add text to your featured image or collage, take care to choose typography that personifies your brand and appeals to your target audience.

6. Graphics & digital art

With graphics and digital art products, the best form of product demo varies depending on what you’re selling.

Let’s say you’re selling Lightroom presets or Photoshop actions. In this case, you could use a program like QuickTime or Camtasia to create a screen recording video illustrating the presets or actions as they are applied to different photos from start to finish. If you’re video savvy, combine this with titles, product highlights, and descriptions of the preset or action properties.

If you offer .PSD templates, make a high-quality PDF, PNG, or JPEG with demo content to showcase your template as it would be used in the real world. Additionally, display any real-world portfolio examples if you have them! What better way to show customers the quality and usability of your product?

You can also demo your printable designs and illustrations with photorealistic product mockups of things like stationery, t-shirts, wall tapestries, art prints, and signage. Vectors, web elements, icons, and finished art pieces are ideally previewed as watermarked JPEGs. As described above, you can find a variety of software and web applications to create your watermarked images. When selling a logo or icon pack or bundle, be sure to create a polished, watermarked mockup so customers can easily see the full collection in high definition!

7. Documents

As for document templates, a demo is exactly that: demo content!

It’s pretty simple. You’ve probably seen the Lorem ipsum passage used before; it’s a common placeholder text that has been used since the 1960s. You can easily find Lorem ipsum text generators online to copy the amount of text you need to fill your document – try Lipsum or Lorem Ipsum. Now you’re ready to display your template to customers with a few high-resolution pages of industry-standard demo content.

For other types of downloadable documents such as manuals and guides, you can give away a few sample pages in PDF format, or provide lower-resolution JPEG screenshots of your document, in whole or in part, and use a text watermark to prevent unauthorized usage. Simply maximize your document to full screen and use your computer’s built-in screenshot functionality to capture your desired display size – for example, a 2 or 4 page view. Easy!

8. Courses

Downloadable and web-based e-Learning courses are in high demand, so use this to your advantage.

Everyone loves free stuff, but even more when it’s really in-demand free stuff! You might give away one free segment of your program, making the value proposition very clear up front: what benefits will your customers receive when they purchase and continue your course? You can also create a video ad that illustrates the course outline and goals, your background and expertise, as well as testimonials and real-world measurable results. This is your chance to highlight all of the best things about your course, but most importantly, the solution that it provides to your customers’ concerns.

If you’re selling memberships or subscriptions to a web-based course, you can offer a risk-free trial period; 3 days, 7 days – it’s up to you. Giving your customers the opportunity to explore your course program first-hand and in-depth is a great way for them to build the trust they need to make a purchase decision. Be sure to include a call-to-action when the trial is up, and you’ve got the perfect demo.

9. Professional services

OK, let’s come at this one from a few angles.

If you already sell downloadables, you can really consider the products themselves as your professional service demos. In this case, you have the opportunity to upsell your services, like customization and tuition, to your existing client base. Since they’re already purchasing your products, they already have consumer confidence. What better way to generate more business than through upselling related services that actually apply to customer needs?

For fixed-price services and custom commissions, the best way to show off your skills is through real-world portfolio examples, testimonials from happy clients (especially notable clients), and product mockups. Don’t be shy when promoting your skills in this way – if your work has created value for others, you deserve the recognition! Your customers will be impressed, too.

One strategy that many people overlook is publishing free “how to” eBooks, guides, or videos related to their skills. This strategy establishes (or expands upon) your authority in a field by giving you credibility as an expert. Hey, if you’re the one who wrote the book (or made the video), you’ve automatically got a leg up on the competition, and a reliable selling point!

10. Tickets

Since tickets are essentially downloaded as “access passes” to specific events (whether online or in person), a successful product demo sells the event itself.

Include a variety of promotional content such as photos and videos of past events, focusing on attendees enjoying themselves. You want to show potential customers that they’re in for a guaranteed good time, with plenty of past evidence to prove it! In addition, reviews, social media buzz, and complete event information (including special guests, sponsors, and related offers) all generate excitement (and more sales)!

If you’re running a new event, create a video sizzle reel or promo video with rich content and information about the event. Use video clips, images, animation, and upbeat music. Keep text to a minimum and use voiceovers if necessary. Knit together the pieces with quality editing software to give your sizzle reel a professional look; try Apple’s iMovie, Final Cut Pro, Adobe Premiere Pro, or take a look at online options such as Animoto. A word to the wise: a sizzle reel needs to be super sizzly or it will fizzle! Promo material needs to be fun, engaging, and enticing, as well as high quality. Remember, your brand is being portrayed, so if you choose to sizzle, prepare to spend some time cooking up an audiovisual feast.

11. Fonts & typography

When it comes to fonts and typography, you’ll want to showcase your font in different contexts.

On your sales page, display examples of your font in different weights and styles using Lorem ipsum (as mentioned earlier) or other demo text. You can highlight common variations, such as bold headings, light italics, and regular paragraph styles to make it easy for customers to see the options they may be likely to use.

You might decide to publish a demo version of your font in a single weight and style to popular free font sites like DaFont and Font Squirrel to get exposure and generate traffic to your site. This also allows customers to personally try out your font for themselves in context, but disallows them from saving any projects while using the font.

You can also design a stylish mockup that displays your font in its most attractive light – a light and clean sans serif font on an ultra-modern flyer, an extra bold serif font as a restaurant website heading, a beautiful brush script font for a wedding invitation, or a quirky handwritten font on different stationery product mockups, for example.

12. Web-based applications

Web-based applications often utilize the subscription model. This presents the question: Will you offer both free and paid versions, or give customers a trial period instead?

Well, if you want your web app to gain traction quickly, offering a free version is a solid strategy. Naturally, above all else, people find their way to free content, and it’s a great opportunity to show customers the benefits of your product while reserving the more sought-after features for paid users. You could even offer access to the free version in exchange for signing up to your newsletter – this is a tried and true method for building your mailing list!

Alternately, you might offer a trial period of anywhere between 3 and 30 days to give customers a chance to explore your web app in-depth. You could also do both; release a free version and give users a free trial of the paid version. The choice is yours. Whichever method you choose, you can always strengthen your product demo with high-resolution screenshots of key features, quality testimonials, and real-world measurable results.

Another thing to consider is listing an FAQ section on your sales page that answers questions like, “Will I be charged at the end of my trial membership?” Alleviating these concerns upfront helps to give your customers the confidence to try – and hopefully buy!

Bonus tips for digital product demos

Here are a few extra things to consider when you’re deciding how to demo your digital product.

  1. Define your brand voice. Think about how you want your personal brand or business to come across in the demos you create. Do you want to be professional and classy? Or are you more irreverent and fun? Your brand voice can be anything you like, but knowing how you want your brand to be portrayed will help you maintain a consistent style in your demos and communications.
  2. Keep your demo updated. If you decide to create a demo for a “living” product such as software, services, or web-based applications, remember to keep your demo up to date. The last thing you want is to receive emails from unsatisfied customers saying, “Your product didn’t do X or Y!” when that feature was in fact removed in an update 18 months ago.
  3. Focus on benefits, not features. The most compelling demos focus on solving a problem for the visitor/user/potential customer, or inspire them to live a better life if they use the product being demonstrated. Avoid talking only about your features and instead highlight the underlying benefit of how those features address your customers’ needs. What value does your product offer to their lives? Ask questions that address pain points, and then explain how the various aspects of your product answer those questions.
  4. Add a human element. Featuring real people or real customers (if possible) can help to humanize your brand. For example, you might choose to feature a representative of your company in a demo video instead of a voiceover artist (yes, actually show them, their face, their gestures, everything!). This gives a more personal touch and helps to further build trust in your business.

Remember…you know your product best

What makes your product shine? You created it, so you should be confident in the value it has to offer. Tap into this initial inspiration to effectively communicate to your customers that your product is something special. Take inventory of all of the skills, tools, and resources you currently have available to you; product demos are often a time to explore new avenues, and you may end up developing some talents you never knew you had! With DIY trends and growing demands to stay fresh and relevant, there’s never been a better time to try and up your game.

Getting sales isn’t always easy, but the more you put into a polished digital product demo that accurately reflects your product, the more you’ll get back in customer confidence, satisfaction, and loyalty.

Time to showcase your product!

These are just a few ideas to help you make the best product demo for your business. Now you get to have fun creating something that will impress your customers and show off your hard work. The game is always changing and these methods may work better for certain products than others, so don’t be afraid to experiment to see what fits!

Have you already had success with a product demo type not listed here? What methods have you used that work best for your business? Let us know in the comments!

Illustration by Jessica Johnston.

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How to optimize your checkout for selling digital products https://easydigitaldownloads.com/blog/how-to-optimize-your-checkout-for-selling-digital-products/ https://easydigitaldownloads.com/blog/how-to-optimize-your-checkout-for-selling-digital-products/#comments Tue, 01 May 2018 14:00:56 +0000 https://easydigitaldownloads.com/?p=1227448 A slick, simple, streamlined checkout process can increase conversions, increase customer satisfaction, and reduce cart abandonment rates. This week in The Weekly EDDit we look at how to optimize your checkout for selling digital products.

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In a previous article we looked at how to approach the cart abandonment problem. This time, we’ll take a deeper dive into one of the root causes of cart abandonment – the checkout process.

The checkout screen is the final piece of the purchase puzzle when visitors come to your site. It’s the very last step before a visitor becomes a customer. It is the culmination of all of your hard work, and is what ultimately puts money in your pocket. Having a slow, painstaking, overly complex checkout page can be the catalyst that results in your customers jumping ship, or rather their cart, and abandoning their purchase. Especially if you’re selling something non-tangible, like digital products or services.

Tweaking your checkout page to better fit the needs of your business, and customers, can have a significant impact on your revenue.

Why do you need to optimize your checkout?

Statistics from the Baymard Institute have shown that 28% of shoppers abandon checkout simply because of a “too long/complicated checkout process”. In a benchmarking study, they also found that the average US checkout flow contains 23.48 form elements shown, with 14.88 of those elements being form fields. Fourteen! By input field #10 customers will be wondering why they bothered with this tedious process, and by input field #14 they’ll be second-guessing their decision to purchase your product.

Take a look at your own website analytics. Where do you see the most visitors bounce from? It’s possible that your checkout page is one of the top pages from which visitors exit your site. Keeping the purchase process as simple as possible can help prevent that last-minute abandonment.

The aim is to make it so easy for customers to complete their purchase, they barely have time to think about it. Let’s look at how you can optimize your checkout to increase your digital product sales.

Keep it honest

When your customers reach the checkout page, the last thing they want to be greeted with are unexpected charges. According to statistics published by the Baymard Institute, taxes and fees that aren’t clearly communicated to customers prior to reaching your checkout page account for 60% of abandoned purchases.

Include any applicable taxes or fees on the product page in a location that is easy to identify. While customers can still feign ignorance, you’ve done your best to prevent any ‘gotcha’ moments when it comes time to checkout. Being upfront with your customers will also help to instill their trust in your business.

Avoid any surprises at checkout by clearly stating any additional costs on the product page
Avoid any surprises at checkout by clearly stating any additional costs on the product page.

When the visitor arrives at checkout they are already prepared for any additional costs
When the visitor arrives at checkout they are already prepared for any additional costs.

If you have terms and conditions your customers will need to agree to, it’s also a good idea to present them with this information as soon as possible. Giving your customers an opportunity to review this information prior to landing on the checkout page is another way to eliminate unwanted surprises.

Keep it simple

This is the category where selling digital products really shines! Unlike an eCommerce business that sells physical products, digital products that are available instantly don’t require a shipping address or phone number. Street address, state, and zip code, are all fields you can immediately eliminate from your checkout form.

With each field you add to your checkout page you’re increasing the amount of time it takes a customer to give you money. You may also be increasing the fear and doubts a customer has regarding their purchase. Customers may find themselves wondering why you’re asking for their phone number, and just what you plan to do with it once you have it.

When configuring your checkout page, you’ll also want to review the order of your required fields. The email address should be one of the first pieces of information collected. By collecting the email address first, you’re able to target customers later if their cart is abandoned. Only show fields that are absolutely required.

The less a customer has to do, the more likely they are to complete a purchase. Keeping your checkout form simple and free of clutter is an easy way to put your customers at ease while they breeze through the checkout process.

Distraction-free design

As for the visual impact of your checkout page, you should remove everything that is not necessary. This same rule applies if you have a regular page or a pop-up/modal window.

Keeping your checkout page distraction-free is essential for increasing conversions while reducing cart abandonment.

Get rid of your primary (and secondary) navigation, remove your footer, remove any unnecessary images and overwhelming bright colours. Think clean and concise. Get straight to the point with your checkout form. Here’s a quick list of the basic elements you can include on a distraction-free checkout page:

  1. Show your logo or your brand/business name at the top (so the customer remembers where they are)
  2. Show the customer their cart contents one more time and the total price
  3. (Optional: allow them to enter a discount code or coupon if this is part of your pricing or marketing strategy)
  4. Add form fields to collect any personal details you need that are required for the purchase. At this point you can allow the user to log into an existing account, register a new account, or complete the purchase as a guest.
  5. Add form fields to collect the relevant payment information. Add fields for credit card details or provide details for other payment options you offer (such as bank transfer, third-party services such as PayPal, cryptocurrency, etc.)
  6. Provide a checkbox so the customer can accept your website’s terms and conditions
  7. And finally place a button at the bottom of the form that clearly explains the action the customer is about to take, such as “Purchase” or “Complete payment”.

Keep it secure

Collecting and maintaining personal data provided by your customers is a monumental responsibility. When a visitor is shopping on your site, and providing private information, they want to feel safe. A secure site not only puts your customers at ease; it can also help you convert more visitors into customers.

Trusted payment logos and trust badges / seals (if applicable) should be displayed prominently on your checkout page, along with accepted forms of payment. Displaying these images to your customers will increase their sense of security and trust in your site.

Checkout example showing SSL message

Savvy shoppers know to look for these visual cues and won’t complete a purchase on a site without them. If you don’t see a padlock in the address bar, and if your URL doesn’t start with https, you may be losing sales due to a lack of security.

Having an SSL certificate is like scrambling up your customers personal information and storing it in a safe. This makes the data that much more difficult for a third party to obtain and translate. If you’re accepting onsite payments, an SSL certificates is also required for PCI compliance.

We display a trust seal within the EDD checkout to further reassure users that our website is secured with an SSL certificate.

The EDD checkout displays a trust seal to customers

If your site isn’t secure, reach out to your hosting provider to learn about the available options. Trust me, your customers will thank you for it.

Keep it personal

Should you allow guest checkouts or require registration? This is an important question you’ll need to ask yourself and there is no right or wrong answer. The option you choose will vary greatly based on the type of products or services you sell. For some stores and product types, account creation may be a huge barrier to purchase.

Do you run a membership site with exclusive content? If so, your customers will be required to create an account to access all the premium material your site offers. Do you sell handcrafted coloring pages? Then customer registration may not be a necessity.

One way to encourage account registration is with an incentive. Offer a discount or a unique benefit if they choose to register an account. This makes the user feel less like they are signing up to yet another website, and they are getting something from the registration. It also means they are providing their permission to (securely) store the details they provide on your website.

Evaluate the products you sell and how your customers will interact with them, and your site, after they complete a purchase. There is no one-size-fits-all solution. Regardless of the option you choose, the process should be easy for your customers to navigate.

Keep it fast

Images and animations make your site visually appealing to visitors, but they can also make it slower. Increasing the number of components on your checkout page will result in increased load times and reduced customer satisfaction. They’re also completely irrelevant at this point. Eliminate distraction by removing unnecessary features from your checkout page, and stick to the basics. Don’t make your potential customer question their cart contents with unnecessary fluff.

A fast, simple checkout will also be significantly easier to use on mobile devices. Remember that more and more transactions are taking place on mobile devices, and a clunky mobile checkout might send a potential customer off to a competitor’s site. When resized on a desktop or used at a mobile or tablet resolution, your checkout should be tap-friendly and fast-loading. Take care with button sizing and input fields to ensure purchasing is a pain-free process.

You’ve already dazzled your customers with your products and services, now it’s time to get them across the finish line.

Finally, keep the faith

Regardless of how simple, safe, or speedy your checkout process is, it’s inevitable potential customers will still abandon their carts.

Converting visitors into customers while they’re still on your site will yield a better return than trying to wrangle them back in after they’ve left. While you aren’t likely to have a low inventory of digital products, you can still create a sense of urgency, or FOMO, at checkout. Offering customers an exclusive discount at checkout is one way to keep your customers engaged.

If customers do abandon their carts, all hope is not lost. Shopping cart recovery emails can be used to gently remind your potential customers that their items are still available and waiting for them to return. Offering a discount code in cart recovery emails will also increase the odds of a successful purchase.

Check out your checkout & recognize where to optimize

Optimizing your checkout process will help increase revenue, and customer satisfaction. While there are numerous ways to achieve this, some will fit your business needs better than others. Navigate your checkout process as a customer to identify potential sticking points. Was it simple? Was it fast? As a customer, would you be wowed by the experience? Test various changes to find the one that best suits your business.

What steps have you taken to optimize your checkout? Have you made changes that have improved sales? Which trust badges are you using? Drop us a comment and let us know!

Illustration by Jessica Johnston.

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Selling Services https://easydigitaldownloads.com/blog/selling-services/ https://easydigitaldownloads.com/blog/selling-services/#comments Tue, 24 Apr 2018 14:00:46 +0000 https://easydigitaldownloads.com/?p=1222873 Services are a completely different type of digital "product". You trade your time and specialized skills for remuneration, instead of selling a downloadable product. How do you ensure your service is beneficial to both you and your potential clients? This week in The Weekly EDDit we provide tips and advice for selling your services online.

The post Selling Services first appeared on Easy Digital Downloads.

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Running an eCommerce business requires knowledge of market demands. The type of eCommerce business you are running determines how unique those demands may be. When selling services to individuals, every detail matters.

Unlike selling digital or physical products online, selling services may force person-to-person interaction. The perfect experience for one client could be a nightmare for the next.

As a service provider, especially online, you will need to take things like marketing, pricing, and even methods of communication with clients into consideration. Why would a potential client choose you over others? Will clients expect to pay more (or less) simply because their purchases are custom? Is email correspondence sufficient?

Let’s talk about things you can do to make the experience a pleasant one for both you and your clients.

State your case

First of all, who are you? From browsing your website for a minute or two, I have a general idea of the services you intend to provide, but why should I pay you for those services? What makes you any different, or better, than my other options?

This is arguably the most important statement you can make when selling services online. Whether you are a one-person show, or you have a team of dedicated professionals ready to serve the market, clients will always want to know exactly who they will be dealing with.

There are several ways to make this clear before any interaction with the client. We’ll go over a few of them.

About page

Over the past decade or so, About pages — pages that describe what a particular website or business is “about” — have become so standard that they are often neglected. It is not uncommon for an eCommerce business selling software, a different business selling custom t-shirts, and another providing life coaching sessions to have similarly formatted About pages.

To be frank, I do not care where you were born if I am purchasing your software. Likewise, I’d love to know if meeting with you and your team in person is possible before I commit to paying you for unique services. Are you local?

When crafting an About page for selling services online, think about how your service could yield very specific questions and concerns from clients. Use the About page to answer those questions before the potential client has to ask. Give thought to what is relevant and what isn’t.

This doesn’t mean you can’t provide an extra touch of information and personality. In fact, I suggest that you do. Just remember to cover what is needed.

Marketing

Depending on the type of service you are selling, you may have more marketing options than the typical eCommerce business.

Tell me, when was the last time you saw a stack of random business cards near the checkout counter at a local business? Depending on the service you provide, the customers at your local Starbucks could very well be your potential clients.

Be sure not to focus only on digital marketing if you are selling a service online, especially services that could be discussed over coffee. The fact that you are local could very well be your unique selling proposition.

Brainstorm ways to expand your marketing strategy so that it targets online viewers as well as those offline.

Portfolio and social proof

Would you rather I tell you that I am an excellent massage therapist, or have your best friend tell you that I am an excellent massage therapist? I think it’s safe to assume that your best friend will share with you a more relatable review of my services than I would. That’s not because I am dishonest, but because my opinion is based on my intended performance, not my actual performance.

Having some sort of portfolio, display of testimonials, public client reviews, or other form of proof that you provide quality services can go a long way. It gives potential clients and past clients the opportunity to have a “discussion” about you, without your input.

Of course, you as the business owner will always have the ability to organize client feedback in a favorable way, at least on your website. But allowing potential clients to determine how much they trust the judgment of your past clients is a way to remove yourself from the equation.

Everything we’ve discussed so far is part of your introduction. At this point, potential clients haven’t even contacted you yet. How you introduce yourself has the ability to secure clients before you even know they exist.

Expectation management

One of the most difficult parts of selling services online is establishing boundaries with your clients and sticking to those boundaries. It requires you to be assertive, yes. But it also requires your clients to have a clear understanding of why they chose you.

Your website should make clear what services you provide. Whether it be from a “Services” page, the implications of your portfolio material, the description of your pricing (more on pricing later), or a combination of them all.

The goal is to communicate to clients exactly what you have to offer before the transaction begins. This can save you from stress later on as you provide the service.

Description of services

Much like an About page, a Services page should be tailored to your business. This seems obvious, but the tone and verbiage used on this page can be the difference between a smooth experience and a disaster.

On your Services page, avoid leaving much to the imagination (unless imagination is a unique component of your business). For instance, take a look at the following example of what you might find on the Services page for web development agency:

Our website designs will make you look like a rock star to your visitors!

This type of rhetoric is fun, and sometimes exciting. But it doesn’t mean anything and leaves too much to the imagination. While there is a place for this type of excitement, it should not be the basis for describing what services you provide.

Consider this description of web development services instead:

We follow the latest coding standards to ensure your website is not only fast and easy to navigate, but also optimized for the most popular search engines. Furthermore, our designs are responsive, meaning your website will look professional on any browsing device, from desktop computers to mobile phones.

While that description isn’t overly technical, it makes clear that the agency intends to provide a service that is [most likely] beyond the abilities, and possibly the understanding, of the client. Furthermore, the revised description is also less subjective and geared more towards an agreed upon standard rather than an opinion.

Describe your services in a clear and concise manner to help establish accurate expectations.

Pricing

We won’t go into detail about how to price your services. There are too many factors like what kinds of services you provide, your reputation, market research, adopting value-based pricing, and much more. What we will discuss is thoroughly communicating what your pricing includes.

Oftentimes, providing a service begets maintaining a relationship. In fact, client retention may be a part of your business model. Even if it isn’t, how you charge for a service should have a clearly defined starting point, any subsequent payments, and an end point if applicable.

In addition to the payment structure, you must express exactly what is being paid for.

Keeping with the web development agency example, a common occurrence when providing web development services is site maintenance and adjustments after the services have been completed. For those with experience in this field or similar fields, you have most likely suffered through a situation where the client does not understand that your services have been fully rendered, and additional work is to be considered a new transaction.

There are ways to combat this in a preventative manner using your website.

Pricing details

If/when you display pricing on your website, clearly define what your pricing includes. If two adjustments to the delivered product are permitted, state that. If copy writing is not included in the price of web design, state that as well.

It’s easier to succinctly express what your service does provide than it is to tell an already-paying client what you will not do.

Terms Agreement

I am a firm believer in asking clients to explicitly agree to a set of terms before providing a service. These terms should be displayed on a dedicated page or section of your website, regardless of the fact that your pricing already describes your service.

Whether or not you require the client to check a box and submit a form on your website, or even sign an actual paper or digital contract, is completely up to you. Just remember that leaving “room to wiggle” will almost guarantee excess wiggling.

Project management

Promote open and direct communication for the duration of the project. It helps to reiterate the specific details of the service you are providing while the project is ongoing.

Consider adding a component to your website that facilitates project management. There are hundreds of project management software scripts that can be built directly into your website. Or, consider a third party system like Basecamp. The goal is to be transparent, keep the communication flowing, and make sure there are no misunderstandings about how the services you provide accurately satisfy the pricing.

Never underestimate a client’s ability to make assumptions about the service you provide. Manage expectations by thoroughly describing your service and pricing details.

Return on investment

Too often, service providers focus only on receiving payment for services rendered. Money pays the bills, but credibility keeps the clients coming. Take advantage of the opportunity to get more out of your clients than just paid invoices.

Because paying for a service is a more personal experience than purchasing a digital or physical product, clients are oftentimes more excited about what you have done for them (assuming you did great work). 🙂

Use tools like surveys and questionnaires to get feedback from your clients. Not only does this let them know that you care, but it also gives you the information needed to improve the experience for future clients.

You can also request testimonials, either through the survey or directly, and use those testimonials to enhance your social proof.

Sure, this is something that all eCommerce businesses can do to get feedback from customers and improve future marketing efforts. But remember, it is especially important for those selling services online as you may need to do a little more convincing to a potential client than you would to a potential customer who never intends to interact with you directly.

The verdict

The experience of selling services online can be an intricate mix between today’s disconnected, digital way of life and a more personal, intimate interaction between two [or more] people. It’s up to you to understand how your services craft the expectations of your clients, and what you need to do to meet those expectations.

Use your website to set yourself and your business apart from others while also communicating information that matters to potential clients. Then use the experience gained from selling services to better understand future client needs and desires.

Perhaps you’ve learned other lessons from selling services online? If so, drop a comment down below. Or feel free to ask questions!

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The art of juggling many roles in a bootstrapped eCommerce business https://easydigitaldownloads.com/blog/the-art-of-juggling-many-roles-in-bootstrapped-ecommerce-business/ https://easydigitaldownloads.com/blog/the-art-of-juggling-many-roles-in-bootstrapped-ecommerce-business/#comments Tue, 27 Mar 2018 14:00:00 +0000 https://easydigitaldownloads.com/?p=1199697 Every business starts with someone. Most small businesses begin with just one or two people at the start, which inevitably means the founders or owners constantly juggle dozens of different tasks each day. This week in The Weekly EDDit we look at the art of juggling the many roles in a bootstrapped eCommerce business.

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Every business starts with someone, be it a solo founder or large group of board members and investors. Most small businesses begin with just one or two people at the start, which inevitably means the founders constantly juggle dozens or hundreds of different tasks each day.

Learning to effectively manage the constantly changing duties of the founder’s or owner’s role can be incredibly challenging, and is one of the reasons so many small businesses do not succeed. Anyone who wants to start a business, be it eCommerce or anything else, needs to first appreciate the challenge they are taking on with the sheer number of roles they will need to fill, and hats they need to wear.

Learning to balance the responsibilities of running a business takes time and can only come through experience. You begin by knowing little more than the product or service you’re trying to build, and then slowly acquire new bits of knowledge and skill sets as the business develops. Over time, if you are to survive as a business, you become really good at taking care of the tasks that have to be done; even those that you dread doing. It’s that or fail as a company.

When Sandhills Development was first started, I was the developer/creator of the products, I was the website manager, and I was the customer support agent. I was also the marketer, the writer, and even the accountant. I did the company taxes, I managed payroll (for one person, myself), and I took care of setting up company insurance plans. It didn’t matter what the role or obligation was, I took care of it. That’s simply the nature of running a bootstrapped business as a solo founder.

It is out of necessity that founders take on all of the roles demanded of them, but it is through experience that we learn how to best prioritize our focuses and begin growing our teams and delegating the tasks that once landed solely on our own shoulders.

In 2012 or 2013, when Sandhills Development was in its infancy, I learned first hand that I should not be responsible for handling the company accounting and tax filing. This came through a nearly very expensive mistake where I miss calculated the income tax I owed through the company to the tune of $80,000. I had always managed my own taxes as a freelancer so in my mind it only made sense that I should take care of the company taxes as well. I was wrong and thankfully was able to recognize that so immediately hired a CPA (Certified Public Accountant) to assist me. I have never made the mistake of filing taxes for the company again. We always pay a professional tax firm to take care of that for us.

That was one of the first times I recognized the value in hiring someone, be it part time or full time, to help take care of specific challenges. Business owners hire new people when there are too many tasks to complete on their own, or when the needs of a role are beyond the skill set of the owner.

Easy Digital Downloads was the first product from Sandhills Development that grew beyond the scope of what I could manage on my own. It was a product I had begun building out of my own need. At the time I was the lead (and only) developer for numerous other products, including Restrict Content Pro, and I needed to have a better way to sell and market my own products. I was juggling the role of developer, marketer, and customer support with my other products and I wanted a better solution that would enable to bring all sales and communication with my customers under a single roof. Easy Digital Downloads was built to help serve this purpose and to help make my jobs easier.

As the platform grew, the demands put on me to manage customer support grew along with it. This forced me to spend more time helping customers than working on the product. To account for this, I decided to take on a new task, one that I had very little experience with: hiring. I brought on my first full time employee to help with Easy Digital Downloads support.

The first part of hiring that business owners often focus on is the cost. How much is it going to cost to hire a person for this role? The cost of a team member is one of the very obvious challenges a business owner has to take on, but it is far from the last or the most difficult when beginning to grow a team. At first, your role as “boss” is to ensure the new team member gets paid, and that they have something to work on where they can provide value. But that role quickly changes as a team grows.

At two people, the roles a founder juggles aren’t much different than before the first hire, save for the two mentioned above. As the team grows, a lot of the owner’s time is spent simply taking care of people. The team needs to be paid; the team needs insurance; the team needs ample communication; the team needs to be reassured; the team needs resources; the team needs feedback; the team needs approval; the team needs more help because they are overburdened.

These are all examples of needs that typically fall on the founder to take care of, at least initially. As companies continue to grow, founders tend to bring new people on just to help take care of needs. First there were people brought on to take care of customers’ needs, then there are people brought on to take care of the people’s needs whom are taking care of customers.

While not always the case, a good founder, CEO, boss, or whichever title is preferred, should be capable of diving into any role within the company. If there’s a role they are not personally capable of handling, they should be well equipped with the means and know-how to find a person that is capable of handling the responsibilities of the role.

The Sandhills Development team has grown from one to 18 over the course of five years. While that is in no way “rocket ship” growth that many start-up companies see, it is more than significant enough to highlight all of the various roles and challenges that are faced by those roles.

At the beginning, I was predominantly a developer and the only developer. The products grew and my focus was shifted to taking care of customers. That made it necessary to supplement the loss of my development time with new team members dedicated to development. This is a common trend seen as companies grow and is just part of learning to adopt to ever-changing roles as a founder.

Along with being the developer for Sandhills Development in the first couple years, I also managed all of the marketing efforts for our products. While I was quite good at building products and producing content for or blogs, traditional marketing channels were never one of my fortes. Once we had grown to a certain scale, it began to be painfully obvious that my rudimentary marketing skills would no longer suffice, nor did I have the bandwidth to handle marketing on my own. To ensure our products were given ample marketing efforts, I expanded the team to include multiple people whose primary job and skill set was marketing.

After less than three years from the start of Sandhills Development, I had removed development, support, and marketing tasks from my primary focuses. I still included tasks related to those jobs for several more years, and still do today, but the amount of time spent on them continued dwindled as new challenges popped up that needed attention. Recently my role changed again as new team members were brought on to take over social media and many of the company administration tasks that have typically always landed on me. This, along with hiring for other roles over the last two years, left me in an interesting position because it freed up enough of my time that I had the freedom to re-discover what my role at the helm of the company was.

Founders are generally good at taking care of things they’re required to do. It’s just part of the job. When all of the “required” tasks have been reassigned, however, a founder’s role transitions into one where they get to be more selective of the tasks they focus their time on. This is both a great luxury and a terrible burden. Business owners that succeed get there by completing the un-glamorous grunt work, and they tend to get really good at that work. When all of that work is moved off to the shoulders of others, it’s very easy to feel lost because suddenly you, as the founder, are no longer needed for the daily operations of the business.

The art of juggling the roles as a founder really comes down to being able to adapt well to rapidly changing needs and environments. One moment you’re intensely writing code for a new product, then abruptly your focus moves to server configurations because word just came that all the sites are down. In a single day, founders will often jump from acting as customer support reps, to being product creators, then on to being marketers, followed by being accountants. One month your only job is to hire new people to take care of jobs that need to be done, then the next month you spend twiddling your thumbs trying to figure out what to do because you just hired yourself out of a job.

Learning to balance all of the things that pull on your focus as a founder comes with practice. Through the last five years, there are four main lessons I’d like to share with anyone considering starting their own business and those already juggling.

First, be willing to do any job in your company. A lot of times, operating a successful bootstrapped company means getting your hands dirty and doing the work no one else wants to do.

Second, learn to recognize when someone else, either on your existing team or a new hire, is more able to perform a job than you. It’s easy to let pride get in the way and tell yourself that you’re the best person for the job even when that’s not the case. Remember, it’s cheaper to pay someone well to do a high quality job than it is to not pay someone and allow yourself to do the job poorly.

Third, adapt to change. Your role will change hourly, daily, and over months and years. To survive the constant change, you must be willing to adapt.

And lastly, 90% or more of the job of a founder or owner in an eCommerce business is to help address needs, whether those be the needs of your team or your customers. This means your job will constantly change, and that’s okay and normal.

A good founder or business owner is really good at taking care of needs. A person that can jump in and help address needs, whatever they are, is one that will do well at juggling the many roles in a bootstrapped eCommerce business, even when it’s the role of janitor.

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Our favorite tools for running an eCommerce business https://easydigitaldownloads.com/blog/our-favorite-tools-for-running-an-ecommerce-business/ https://easydigitaldownloads.com/blog/our-favorite-tools-for-running-an-ecommerce-business/#comments Tue, 06 Mar 2018 15:00:17 +0000 https://easydigitaldownloads.com/?p=1203628 Have you ever come across a piece of software or a business tool that makes you ridiculously happy? That’s how we feel about some of the tools we use on a daily basis for our eCommerce business. This week in The Weekly EDDit we look at some of our favorite business tools and how they can help you make your business more efficient.

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Like Arya has ‘Needle’, Batman has batarangs, or Thor has his hammer, ‘Mjölnir’, everyone has their favorite tool or tools.

Have you ever come across a piece of software or a business tool that makes you so ridiculously happy you get heart eyes? 😍 Well, we know what you mean. That’s exactly how we feel about some of the tools we use on a daily basis to help keep our eCommerce business ticking along. In this post we’ll look at some of our favorite business tools, and how they can help you run your eCommerce business.

Heads up! This post contains NO affiliate links. These are simply the tools we use ourselves and why we like them.

GitHub

As the saying goes, “Teamwork makes the dream work”. Ensuring we have somewhere to capture the various things we work on is essential for our remote team. Since we’re in the software biz, GitHub is where all the magic happens. GitHub is a software development platform that allows multiple users to build and improve software together. The very first commits to the Easy Digital Downloads public repository were made mid-March in 2012.

We wouldn’t be able to do what we do without GitHub. It helps us mobilize the tasks we need to do to bring our products to life. We use it to manage and collaborate on our various software projects, as well as allow our users and the wider community to contribute by sharing their feedback, and in many cases, their code.

If GitHub disappeared tomorrow, I’d probably just quit. The concept of doing what we do without it is not just unappealing but basically inconceivable.Kyle Maurer

One of the most useful features of GitHub is the ability to organize all the feature requests, suggestions, and fixes. We prioritize and coordinate updates to our software into “milestones”. With milestones, our team is able to focus on specific tasks that will be included in the next version release or a future update. And it sure feels gooood when we close all the issues in a milestone!

G Suite

As an eCommerce business, we’re starting to make more use of the numerous apps that Google offers alongside email. The G Suite apps offer businesses of all sizes the foundation tools that every company needs; emails, documents, spreadsheets, a calendar, and a place to store various other documents and files.

Gmail is by far our most-used G Suite product, but we are increasingly relying on Docs, Sheets and Drive to share work amongst our team.

As the organization grows, our email and document management needs continue to expand. Thankfully Google’s G Suite takes care of our growing needs effortlessly.Pippin Williamson

Gmail allows you to offer multiple email addresses for the same inbox. This is extremely useful for our team, who each have multiple email addresses. One address might be specific to a product we work on, such as Easy Digital Downloads, and the other address is a Sandhills Development email… but both addresses access the same inbox – magic!

In Docs and Sheets, the ability to make suggestions, comments, and changes to communal documents allows us to share ideas, thoughts and update as necessary to keep track of work in progress.

Slack

As a remote team spread across this fair Earth, from large continents to small islands, with people living in and traveling to various time zones, there is a huge element of trust. Constant communication is crucial to building that trust, so our preferred tool for real-time communication is Slack. Slack is a cloud-based team messaging tool that allows instantaneous direct messages and group messages between team members.

So many apps sacrifice simplicity for features. Slack defies this rule and does better than any other tool I can think of at providing immense power and rich features without over-complicating the experience.Kyle Maurer

Every day we hop on Slack to chat as a team. It’s easy to use, and we love its reliability. People pop up at various times when their day begins. We’ve segmented our products and projects into different Slack channels to keep the chat focus on that particular topic. Our channels provide places to discuss specific work projects, industry news, customer support, team health and wellness, company business, and engage in general banter.

Slack has numerous features that we use on a day-to-day basis, such as pinging other team members or whole channels, private text chat or voice calls with other teamies, reminders, file uploads, and much more. Many people are now conditioned to chat clients and direct messaging through social media and older chat applications, so using Slack as a place for us to chat as a team was an easy transition. If it wasn’t for Slack, we wouldn’t be able to “team” efficiently every day.

Trello

I love lists. Like, I reeeaalllly love lists. When you’re running an eCommerce business with numerous things to create, track, do, and remember, lists are vital. Well my friends, say hello to Trello. Trello is a project management application that allows you to create all sorts of wonderful organized lists. Each list has specific “cards” which you can use for various tasks, projects, questions, or just information relevant to the list topic. You can tag people, create labels for cards, add checklists, and so much more.

We use Trello for project management, but unlike GitHub, Trello is generally used for larger scale projects, long-term thinking, business planning, “moonshots”, and other things that aren’t directly related to the development of our products. We do use Trello for some product planning, but generally we use it for non-development task management. When you need somewhere to kick around ideas or manage a team of people to execute a specific project, Trello is an excellent master-of-tasks.

Zapier (like “happier” but with a ‘Z’)

One of the most common themes in the tools we use is automation, and at the top of that list, automating all the things, is Zapier. The behind-the-scenes impact that Zapier has on our business is literally a flow chart of steps that manages everything from our customers’ purchase details to their overall experience with our company.

Zapier’s ingenuity for cross-platform data management is a big reason why we’re able to offer the superior customer experience we do; everything is where we need it, when we need it there.Drew Jaynes

With Zapier, you set up “zaps,” otherwise known as ‘automated tasks’. You can define the actions of each zap so it performs as you need it to. We have zaps for emails, surveys, purchases, support requests and more. Zaps take place between our website, Slack, Trello, MailChimp, AffiliateWP, Help Scout, Baremetrics and GitHub. Even the guy at the top agrees that automated tasks through Zapier are immensely useful:

Zapier lets me easily build routine tasks that would take hours out of my day to handle manually. With a small investment of a few minutes to build an automation, I save hours every month.Pippin Williamson

Zoom

As a team that currently spends about 97% of our time apart every year, we rarely get to connect with each other face-to-face. The next best thing is Zoom. Zoom’s video conferencing allows us to host team meetings, one-on-one chats with team members, text chat during calls, and screen-sharing (which is super important for meetings about software development!).

Zoom is also extremely scalable, starting from a free account, moving to higher tiered pricing based on the number of team members and the meeting duration you need. If you’re sick of Skype, give Zoom a try for an easy-to-use, efficient, business video conferencing tool.

MailChimp

With no marketing, there is no exposure. Without exposure, there is no business. Undoubtedly our most valuable marketing tool, MailChimp caters to all of our email marketing needs. We use MailChimp for everything from automated emails, to affiliate emails, sale emails, product update emails and survey emails. With mailing list management, audience segmentation, email campaigns, automation, and reporting, MailChimp offers an all-in-one solution for managing a business’ email marketing needs.

The power of email marketing should not be underestimated – MailChimp allows us to connect with new and existing customers alike, right within in their inboxes. It doesn’t get much more personal than that!

Help Scout

The lifeblood of any customer-centric product business is the customer. We constantly strive to offer exceptional support to our customers, so any tool that helps us manage support also needs to be exceptional. In the last 12 months, we’ve helped over 13,000 people who use Easy Digital Downloads, so with the support load we see every day, we needed a tool that is easy to use, and reliable.

13,000+ people a year. 30,000+ conversations a year. Almost 100 conversations per day. These are the numbers that our exceptional help desk platform, Help Scout, provides, and it is through this platform that we are able to help our customers. Help Scout helps our team manage customer support enquiries for all of our products within a beautifully simple online interface. No more sifting through Gmail in your browser for that person who asked you a question 10 days ago!

I ❤ Help Scout. And the new “Waiting Since” feature is life changing.Keri Jacoby

We use Help Scout not only for Easy Digital Downloads, but for all of the Sandhills Development products. On top of the help desk, we also use Help Scout Docs (documentation) across all of our products to provide self-help information. You can create documentation categories to cover everything from simple FAQs or quick-fire questions, to more detailed information about your business and fine-print policies.

The simplest tools can empower people to do great things

When it comes to the tools you need to manage your business, you know best. Tools can help you and/or your team manage and accomplish their designated tasks. Research what you need in a specific tool and find the best solution for you. From our perspective, tools for team and task management, customer support, and marketing help us streamline our business and keep things moving forward.

What tools do you use to run your business? If you sell photos or graphics, music, eBooks, courses or otherwise, what applications or software help you get things done?

Do you track time to improve your focus with a Pomodoro technique app? Do you use Asana to help manage a large team? Do you use Evernote for long-form note-taking, or Things to keep track of your to-do list? Do you use MindNode for brainstorming and planning each new project or product? Join the discussion and tell us about your favorite tools!

Illustration by Jessica Johnston.

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How much does it cost to run a digital eCommerce site? https://easydigitaldownloads.com/blog/how-much-does-it-cost-to-run-a-digital-ecommerce-site/ https://easydigitaldownloads.com/blog/how-much-does-it-cost-to-run-a-digital-ecommerce-site/#comments Tue, 20 Feb 2018 15:00:59 +0000 https://easydigitaldownloads.com/?p=1192597 What are the common expenses necessary for operating a digital eCommerce business, and how important are they? This week in The Weekly EDDit we follow up on last week's post to focus on ongoing costs for running an eCommerce site.

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Last week, we looked closely at the costs associated with initially creating and launching a new digital eCommerce site. In this post, we’ll shift our sights to the many potential expenses related to keeping a digital eCommerce site running smoothly.

Here’s the good news: Compared to traditional brick and mortar businesses and even to eCommerce sites focused on physical goods, digital eCommerce businesses have very low operating costs. Mikko Sumulong of Mix Fonts describes her experience this way:

As someone who used to manage a shop with physical inventory, transitioning to a purely digital shop was much, much easier. Operating costs are definitely lower. All I had to think about was domain registration, hosting and other one-time expenses that pop up here and there.

Mikko says, “When you sell tangible physical products, you think about inventory. You worry about shelf life. You make sure that your product moves and sells. With digital products, you can sell while you sleep, inventory is virtually infinite and overhead is definitely much lower. Gone are the days of fussing around with postage and shipment, production and packaging, spoilage and breakage.”

The bad news, if you want to think of it that way, is that there are definitely some costs. It is difficult, if not impossible, to operate a digital eCommerce site without spending any ongoing cash.

Ross Johnson of Project Panorama puts it into perspective by contrasting his WordPress plugin business with his digital agency:

“Running two separate digital download eCommerce stores I’ve personally found the largest expenses are not hard costs. Hosting, eCommerce platforms, payment gateways, marketing tools, support platforms — are all affordable relatively speaking.”

For example, I recently opted for the EDD All Access Pass at $899 per year, and while this sounds expensive for a WordPress product, it’s less than $40/site per month for a robust eCommerce platform that makes selling, marketing and maintaining our plugins possible.

Hosting for a simple VPS is about $50 per month with free SSLs via LetsEncrypt. For support we’re using a free tier of HelpScout and the KnowAll theme for documentation at $150 a year.

Marketing is inexpensive as well with MailChimp at $25 per month, a free Jilt plan, and Facebook retargeting with $100 a month budget.

So for software, infrastructure and tools it adds up to around $3,200 per year.

Ross continues, “That’s only $266 per month in overhead. A couple decades ago the thought of having a sustainable business with that little overhead was practically unheard of. For comparison sake my design agency has tens of thousands of dollars in monthly overhead.”

He says, “Now where I’ve found unexpected expenses all relate to time. As mentioned I also run a WordPress design agency and am very aware of opportunity cost. The time it took to set up the sites, write documentation, design the sites (granted, we could have used an existing theme), test the payment gateways, test the software licensing and updating capabilities, etc… far exceeds the out of pocket costs for infrastructure. For some of our initial plugin releases it took more time to get the plugin ready to sell than to design and build the plugin itself.”

Primary costs

Let’s start our review of the expenses involved in maintaining an eCommerce business with the three inescapable costs: hosting, domain registration, and payment processing fees.

Website hosting

In order to exist online, all websites must be hosted somewhere. Traditionally this means purchasing a web hosting account from a web hosting company. Fortunately/unfortunately there are a lot of web hosting companies to choose from.

Choosing the right hosting company can be challenging if you are just getting started, and cost is one of the factors that will guide you as you make your decision. But there are some important points regarding cost to consider when choosing your hosting provider:

  • You get what you pay for. This classic rule applies so often in life, but I know many people who have uttered it at least once in relation to web hosting. We regularly encounter customers experiencing problems which can only be alleviated by upgrading to better, more expensive hosting solutions.
  • Expect to pay more as you grow. Budget hosting can be just fine when your business is brand new and traffic to your site is minimal. But as the number of visitors and customers increases, so will the resources your site uses. For this reason, expect the cost of your hosting to loosely correlate with your commercial success.

Domain registration

Though typically very inexpensive, domain registration is a necessary cost for any online business. Prices for standard domains are usually close to $10 per year with some newer TLDs (Top-level domains) costing a lot more, and premium domains being auctioned for thousands of dollars.

It is worth noting that many businesses end up with multiple domains in their portfolio. These domains typically fall into one of these categories:

  • Variations on the primary domain. Often includes common misspellings of a business’ actual domain (like easydigitaldownlods.com) or additional TLDs (like easydigitaldownloads.net).
  • Campaign specific domains. Many businesses employ dedicated domains in their marketing and advertising which simply redirect to the primary domain or to a relevant section on the site. These can be useful for making the address more relevant and memorable to the target audience. It is also possible, if configured appropriately, to track usage of alternate domains which helps gauge the ROI (return on investment) on campaigns.
  • Domains for separate brands or initiatives.
  • Old domains which must continue to function despite no longer being actively used.
  • Shortcut domains used to make navigating to the site or a page on the site simpler. For example a business with the URL acmebusinessventures.com/careers could use a domain like acmejobs.com as a shortcut to get visitors directly to their careers page more easily.

At Sandhills Development we have at least a dozen different domains which we maintain, which is not an unusually high number for a company of our size.

Payment processing

Every single payment made on an eCommerce site will be processed by a payment gateway, and all gateways charge in some way for their services. Most commonly, a small percentage of the transaction is taken by the payment processor before funds are delivered to the seller. PayPal and Stripe are the most popular gateways among users of Easy Digital Downloads and both charge 2.9% + $0.30 for every transaction with their standard plans.

There are many, many other payment gateways which are primarily differentiated by their features, supported currencies, and supported countries.

Likely additional costs

The following expenses are very commonly necessary for digital eCommerce sites, but are still technically optional:

Theme

Many platforms, especially WordPress, have a large selection of pre-made eCommerce themes available. There are tens of thousands of both free and paid WordPress themes to choose from. Paid themes are most commonly sold with an annually renewed license and tend to cost as little as $19 and as much as $199. Many theme providers sell more than one theme and memberships granting access to an entire collection are popular.

One note about themes: It is normal to change themes periodically. A website’s aesthetic can quickly appear dated, so visual refreshes are expected now and then. Plan into your budget that you will change your theme approximately every two years. Also, with that in mind, it is wise to avoid themes which are extremely complex and full of features to configure as they can create very real barriers to switching.

Plugins

In many website platforms, new functionality can be added to a site by obtaining specialized addons and installing them. These can be called extensions, apps, modules, nodes, or plugins as is the case with WordPress. Plugins are used for all kinds of different purposes. They can integrate a site with third party services, enable useful new features, improve site performance, provide additional reporting and data, modify how the underlying platform works, and more. For example, the features that make eCommerce possible on a website are often handled by plugins.

Figuring out the plugins which you will need for your eCommerce site can be challenging. Just like with themes, many thousands of plugins exist, both free and paid. Plugin pricing is also commonly based on annual renewals for updates and support.

The price for a given plugin depends mostly on how significant and complex the features are. A plugin which adds a Twitter link to your site’s sidebar will usually cost far less than a plugin which adds an entire membership management system for example. The low end of premium WordPress plugin pricing tends to be around $9 or $19, whereas the high end can sometimes be $299 or more. However, as previously mentioned, there are many free plugins available, and you might end up only having to purchase licenses for a small number of commercial plugins to fulfill your site’s technical requirements.

Email marketing

The importance of building and maintaining a list of email subscribers cannot be understated for eCommerce businesses. The only reasons that this is not listed under the primary, required costs are because one can technically operate without doing any email marketing (it would just be a huge wasted opportunity), and because some email marketing platforms have feature rich free plans.

There are a lot of email marketing providers to choose from. MailChimp is the most popular amongst our users but AWeber, ConvertKit, ActiveCampaign, and Drip all have large user bases – and these are just a few of the available choices.

Pricing is most often based on factors such as list size and usage (like the number of emails sent), which means it is easy to scale up as your needs increase.

Cart recovery

Cart abandonment is a very real and measurable occurrence on any eCommerce site. There will always be a percentage of visitors who begin making a purchase but for some reason, perhaps a distraction or a last second change of mind, they do not complete the process. Thankfully, tools exist now which can help bring these potential customers back. This is normally accomplished by sending an email to the prospect with a link to their cart and an invitation to complete their purchase.

Cart recovery can be a feature of the eCommerce platform, a plugin, an email marketing tool or a third party service. Features can include time delay settings, email templates, multiple emails, and dynamic discount code generation which offers an incentive to the customer if they act on the request to complete payment.

Affiliates

Affiliate marketing is a popular and proven method for driving online sales. It works by awarding commissions to third parties who refer customers. Often affiliates are paid a percentage of the final sale but some programs pay flat rates. Affiliates will be willing to promote products which are likely to sell and pay out generously when conversions occur.

Adding an affiliate program to your digital eCommerce site can be a fantastic way to bring more customers in. But affiliates don’t send customers for free. You will need to determine a commission amount which is both fair to you while also being worthwhile to the affiliate.

Other possible costs

Every eCommerce site is different and there are thousands of possible costs related to operating an online business. But here are a few which are very common:

  • Backups
  • Content Delivery Network
  • Uptime monitoring
  • Sales reporting and analysis
  • Advertising
  • Copywriting

Quick note on SSL: SSL certificates are more important than ever. Thanks to Let’s Encrypt, they are available for free in most situations. Results may vary between hosting providers but this eCommerce necessity is no longer a cost consideration.

Our costs

At Sandhills Development, we highly value transparency and helping others. In the interest of providing as much value and insight as possible for other digital eCommerce business owners, here’s a detailed breakdown of our monthly website related operating expenses:

Note that the affiliate payouts as well as the fees for PayPal and Stripe are variable numbers, and this example was taken from October 2017’s revenue. Also, these costs are for three different sites, combined (Easy Digital Downloads, AffiliateWP and Restrict Content Pro).

Join the conversation!

Are you running a digital eCommerce site? Chime in below with your thoughts about what’s worth spending money on and what we may have missed. Or, are you thinking about starting an eCommerce site of your own? What questions do you have as you work out your plan and budget?

Illustration by Jessica Johnston.

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How much does it cost to set up a digital eCommerce site? https://easydigitaldownloads.com/blog/how-much-does-it-cost-to-set-up-a-digital-ecommerce-site/ https://easydigitaldownloads.com/blog/how-much-does-it-cost-to-set-up-a-digital-ecommerce-site/#comments Tue, 13 Feb 2018 14:13:44 +0000 https://easydigitaldownloads.com/?p=1189833 In this edition of the Weekly EDDit, we take a close look at all the factors which can affect the cost of getting a brand new digital eCommerce site created.

The post How much does it cost to set up a digital eCommerce site? first appeared on Easy Digital Downloads.

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Creating a website is a lot like buying a house. Pricing varies greatly and is affected by numerous factors.

Explore our eCommerce website cost breakdown.

Aspects such as location, size, features, condition, and more contribute to the extremely complicated calculation which determines the final price. And even then, that price is subject to negotiations. If two houses end up costing the same, it is pure coincidence. A garage, a hot tub, granite countertops, and a finished basement will all have a measurable impact on the price of a house. Similarly, the addition of features such as renewals, shipping, taxes, sales reporting, licensing, cart recovery and more do to the price of an eCommerce site.

Another similarity is the existence of both initial and ongoing costs. When purchasing a house, it is important to consider not just the up-front purchase cost, but also the continuous expenses such as mortgage payments, property taxes, insurance, maintenance, homeowners association fees, utilities, and more. Websites work the same way.

Determining the cost of an eCommerce site or that of the sites of dropshipping stores is not simple these days. In this post I’ll provide some general guidelines which will help you set your expectations and budget appropriately before getting started with digital eCommerce.

Note that numbers shared are in U.S. dollars and are primarily applicable to businesses operating in the United States. However, the same rules apply internationally and while specific amounts may differ, most expenses affect total budget calculations similarly regardless of location or currency.

Since there are two very important types of costs to consider when figuring out how much you’ll be spending to create a digital eCommerce site, we’re going to separate them into two different posts. You can read about ongoing costs in the second part of this series, but for now let’s start with…

Up-front website costs

Most expenses related to a website will be ongoing, which we’ll cover in detail next week, however they will almost all require some initial payment. When calculating how much investment is needed to get a site up and running, both the one-time costs and the first payment of ongoing costs must be combined. Fees for domains, software, web hosting and so on will typically recur monthly or yearly, and these must be purchased up front in order to get the site created.

As for the costs which typically only apply initially, these are primarily service-based. Services relevant to the launch of an eCommerce site can include:

  • Logo design
  • Copywriting
  • Website design
  • Theme development
  • Plugin development
  • Content migration
  • Site configuration
  • Consulting
  • Development of integrations with other services or data sources
  • Development of the actual product(s)
  • Research
  • Photography

These are just a few examples of services rendered by professionals which can be paid for and apply most frequently during the early stages of a project.

Of course, the majority of new eCommerce site owners won’t be hiring unique professionals for each of these services. Some services will not be urgently needed, some service providers can take care of multiple tasks, and some to-dos can be handled by the site’s owner or team.

Building a website yourself

If you’re the DIY type and believe your project could be better off if you handled a lot of the setup work yourself, that’s awesome! You’ll be able to save some money, learn new skills, and become intimately familiar with how your eCommerce site works. All good things. However, I do strongly recommend carefully considering two important principles:

1. Opportunity costs

Imagine you’re a software developer. You make software products for a living and want to start selling them. So you set out to create an eCommerce website. You spend two weeks figuring out and setting up your hosting account, domain, SSL certificate, and email. You spend another two weeks learning WordPress, choosing a theme, tweaking your theme, adding some plugins, and configuring everything the way you like it. Then you spend another two weeks creating a logo, tweaking your branding, writing the content for your site, creating demo videos for your software, writing documentation, setting up a support system for customers, and dealing with the legal necessities for starting a new business.

At the end of these very busy six weeks, you’re ready to start selling! You’re proud of yourself because, other than the costs of filing paperwork with the government and purchasing web hosting, you’ve spent no money at all. If you imagine that x is the amount of dollars you would have spent hiring professionals to do all that, then you have saved x dollars by doing it all yourself.

The only problem is there’s one thing you didn’t do during those six weeks: build software. During all that time creating your website, you didn’t do what you’re best at, which is writing code. No new apps or programs were created, no features were added, no bugs were fixed. What would all that work have been worth if you’d spent the six weeks on it instead? If you imagine y is the value of six productive weeks writing software, then y is money lost by doing something else. This is your opportunity cost.

Putting these numbers together can reveal whether hiring professionals or doing everything yourself is the wiser investment. Take x, the amount you could save by doing it yourself, and then subtract y, the amount you’d gain by working on your product instead, to see what the difference is. This almost always requires some rough estimation and there are definitely other factors, but it is still a valuable exercise for all entrepreneurs.

2. Doing it right the first time

My father always used to tell me that the easiest way to do something was to do it right the first time. He worked in construction and home repair and knew from experience just how costly it can be to take shortcuts. Entire projects can fall apart and need to be rebuilt because they were built on flimsy foundations or without vision or precision. Websites are no different.

When considering whether to hire or tackle a project yourself, it’s important to recognize that without years of learning and practice, you may be unable to produce something quite as polished as an experienced professional. How important is quality to your project? Can you afford to risk going live with something subpar? And what happens if you end up needing to completely redo everything later on because it was not developed properly? This happens all the time. I’ve witnessed firsthand how often this happens, with numerous clients having come my way due to disastrous attempts at self-built sites or cheap projects gone wrong.

Paying someone else to build a website for you

Service related costs vary tremendously. You can hire someone to design your new logo for $5 or $5,000. That said, it’s possible to get an idea of what your costs may be. In the interest of keeping this post concise, let’s focus on website development.

The first factor to consider when estimating cost and choosing a provider is the provider’s status. Web professionals can typically be grouped into three tiers.

  • Hobbyists
  • Freelancers
  • Agencies

Hobbyists

Hobbyists are individuals who build websites as a side project and not as their full time profession. These can be people in the early stages of learning, or just doing it as a way to earn a little extra cash, or both. They may have aspirations of transitioning to doing the work full time, or they may look forward to not having to hustle on the side to make ends meet. The key identifier is that the service you are hiring them to perform is secondary to them.

Hiring hobbyists can easily be a huge win or an epic fail. This tier of professionals is the least predictable. You may end up engaging with a budding expert who is just beginning to flex their development muscles, but who has not yet started charging expensive rates. Or you may end up working with someone who doesn’t know what they are doing, is learning everything on the fly, and doesn’t take your project very seriously.

The benefits of working with hobbyists are:

  • You can potentially hire them for steeply discounted rates
  • It is possible sometimes to form fruitful, long-term relationships as their skills and commitment increases

The cons are the risk that projects will…

  • Fail
  • Be abandoned
  • Be implemented poorly
  • Take much longer than estimated

It’s important to remember that someone inexperienced in developing websites is likely also inexperienced with accurately estimating timeframes and cost; both of which can come back to hurt you.

Freelancers

The middle tier of web professionals consists of individuals who are building websites full-time but are not a part of a larger organization. This is their focus and how they pay their bills but they do it, at least mostly, alone.

Working with freelancers is much less risky than working with hobbyists simply because they are more committed and often more experienced. However, they will typically charge higher rates, though still less than agencies as they have far less overhead.

The pros of working with freelancers are:

  • The ability to work directly with the web professional, which may not be the case with an agency
  • Usually lower rates than agencies
  • Often greater flexibility is possible when it comes to project specifications and timelines, compared to with agencies which may be more restrictive
  • Typically more skilled, experienced and reliable than hobbyists

However, there are a few downsides:

  • Since they operate solo, they may not be able to provide the same level of guarantee that an agency with fallback resources can
  • Their expertise may be narrower which means it may be necessary to employ other parties for other parts of the project

Agencies

The most reliable, predictable, and reputable provider for website development is also often the most expensive and rigid. Agencies are larger businesses with teams of people. They will have specialized staff assigned to different aspects of the project, such as design, development, and project management. They may have a well defined process which you will be required to follow.

Bringing on an agency to create your eCommerce site will more often than not be the least risky of these options in terms of production quality, accuracy, finishing on time and within budget. Agencies will usually have a proven track record and a reputation to uphold. They will be less likely to encounter surprises along the way which impact you negatively.

Contracting with an agency is a great choice because:

  • Risk of failure and project abandonment is low
  • They are better equipped to handle unexpected events (like a change in circumstances for those working on your project, or a last minute change in tack from your business)
  • They are the most likely to still be around when you come back with other needs a year or two later

But there are a few reasons to consider otherwise:

  • They’ll cost the most
  • They may impose their own process vs. adapting to your preferences
  • You may be interacting only with an account or project manager rather than the actual production team

It is important to note that these observations are generalizations and not strict rules. There are hobbyists who charge more than some freelancers, and some freelancers who charge more than some agencies. They key when making a choice between providers is to compare apples to apples. Your needs may be best suited to working with an agency. If that is the case it would be prudent to look at a variety of agencies and compare them against each other. It is not constructive to evaluate them against a reputable freelancer you’ve heard of or your niece who just learned how to build websites in a college class.

Also worth noting for each of these types of professionals, but especially for agencies, is the local market really matters. Equivalent professionals may charge very different prices simply because of their location. For example, an agency based in New York City will very likely charge higher rates than one based in Boise, Idaho.

Project complexity

One of the most important factors contributing to the final cost of creating your digital eCommerce website is the feature set. In the good old days of web design, prices were often very simply calculated based on the number of pages needed. For better or worse, it just doesn’t work that way anymore. Today, much greater emphasis is placed on the features a website needs.

Here is a short list of eCommerce features which a website developer or agency would need to know about before they could provide a cost estimate:

  • Product reviews
  • Multiple payment gateways
  • An affiliate tracking system
  • Discount codes
  • Specialized reports
  • Product variations
  • Transaction fees
  • Taxes
  • Pricing tables
  • Refund processing
  • Customizable purchase receipts and new sale notifications

These are only a few of hundreds, if not thousands, of potential features which will affect the final cost of a website built by a professional. What each developer charges for each feature will vary, but the general rule is that more features will always result in a more expensive project.

Timeline

Deadlines are a big deal when planning a project. For starters, when hiring a professional, availability can be an issue. Most web developers are not able to start new projects at the drop of a hat and some may even be booked well into the future. But more pertinent to this post’s topic is the schedule’s impact on pricing.

Scheduling does not always directly affect project pricing. Often though, web developers are willing to consider accelerated timelines for a premium price, and occasionally may be willing to negotiate a discounted rate for a more relaxed deadline. After almost six years of building websites for other businesses, I learned the average time to completion was three months. Periodically we would consider requests from clients to speed up the process which always necessitated compromises such as higher pricing or a reduced feature set. Web developers often quote the old adage: “Good, Fast or Cheap. You can pick no more than two.”

Website creation cost estimates

The fact that pricing is far from standardized and every project is totally unique makes providing accurate numbers difficult, if not impossible. However, through experience with pricing projects, studying pricing strategies, and learning from peers in the industry, I’m able to offer some insight and rough guidelines.

Here’s a breakdown of what you should expect to get based on various budgeted amounts:

< $1,000

For a budget of less than $1,000 you can expect to be able to put together a very basic website, possibly with the help of a hobbyist. A freelancer may be available who can take on a portion of the project but not likely an entire site. Don’t expect anything beyond some consulting from established agencies.

$1,000 – $5,000

This range is where experienced hobbyists and beginner freelancers will be be pricing projects most often.  At this level you can hire either a semi-experienced freelancer from a small market or an inexperienced freelancer from a large market to complete a project for less than five thousand dollars. Some agencies may be willing to provide limited services in this range but rarely complete projects.

$5,000 – $10,000

Crossing the $5k threshold is where more experienced, reputable freelancers will become interested. Expect to be taken seriously by experienced freelancers and some small agencies if your feature set is not huge.

$10,000 – $25,000

With a budget in the low five figures, you will be able to work with middle to top tier freelancers and small to mid sized agencies for complete projects.

$25,000+

If you have a budget above $25,000, you should expect to be working with established, reputable agencies. Top tier agencies may consider this a starting budget for very small projects, but many boutique, capable agencies will be able to complete feature rich websites at this level.

Once again, these estimates are based on experience and will help you set reasonable expectations. It is also worth noting that eCommerce sites can absolutely get far, far more expensive than $25k but at that point, these guidelines break down and are less helpful. Six- and even seven-figure projects do exist, however they are typically bespoke, enterprise level projects, delivered over extended time periods by the upper echelon of industry professionals.

The bottom line

Upon reflection and conversations with contacts in the industry, a common sentiment is that much of the initial cost of setting up a new digital eCommerce site, is paid in time rather than money. Between the research it takes to determine which tools are appropriate, hiring and working with a professional, learning how to use the site, branding, developing content, and everything else that goes into launching a new venture, it is important to recognize that some effort will always be necessary. The dollars and cents may vary but the commitment needed to make any new business truly successful remains constant.

What have your experiences been regarding the costs (both time and money) to build digital eCommerce sites? Did we forget anything that you believe is important for new store owners to remember when first setting up their website? Leave a comment below!

Also check out the second part of this series where we look closely at the many ongoing costs incurred by digital store owners.

Illustration by Jessica Johnston.

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Proven ways to get more visitors and more converting customers to your site https://easydigitaldownloads.com/blog/proven-ways-more-visitors-more-converting-customers/ https://easydigitaldownloads.com/blog/proven-ways-more-visitors-more-converting-customers/#comments Tue, 23 Jan 2018 15:00:17 +0000 https://easydigitaldownloads.com/?p=1184400 You’ve developed your products and created your site, you’re ready to go live, but now what? How do you actually get visitors to your site? This week in The Weekly EDDit we look at proven ways to get more visitors to your site, and more converting customers.

The post Proven ways to get more visitors and more converting customers to your site first appeared on Easy Digital Downloads.

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You’ve developed your products and created your site, you’re ready to go live, but now what? How do you actually get visitors to your site? And once there, how do you convert them into customers?

I’m glad you asked! Your site is the face of your store and your hardest working asset. To find your target audience and increase your conversion rate you must first stand out amongst a sea of billions of other websites. It can seem like a daunting task, but it doesn’t have to be! We’ve put together a number of tips and tricks to help you get more visitors, and more converting customers, to your site.

If you build it, they… will… come?

While that may be true in the movies, it’s far from reality when it comes to your newly launched eCommerce site. You can’t make sales if you don’t have any customers, and in order to have customers they must first visit your site. Paid search and display advertising will help increase brand awareness and encourage people to click the link and visit your site. But what are some other options? Check out the list below for just a few of the ways you can increase the number of visitors to your site.

Marketing

1. Social media

Think Facebook, Twitter, LinkedIn, and even Snapchat and YouTube. These are great avenues to help you gain exposure through brand recognition while making you more accessible to potential customers.

HubSpot published a blog post stating 92% of all marketers indicated that their social media efforts have generated more exposure for their businesses.

2. Content marketing and blogging

Content marketing and blogging will help you make a connection with potential customers by providing them with relevant information while increasing brand awareness and getting them to your site. Include lists, quotes, and images in your content; they’re eye-catching, and simple and easy to follow.

3. SEO/keywords

SEO (Search Engine Optimization) has become a cornerstone component of marketing strategies because it is cost effective, and it works! Search Engine Optimization is the practice of creating content on your website using relevant keywords and phrases, so when users search for those keywords and phrases in a search engine, they find your website and content. Landing on the first page of Google search results doesn’t happen by accident, that’s SEO at work. Focusing on relevant keywords can help you target individuals who are already looking for you.

When used correctly, keywords will improve your search engine ranking, which in turn improves visibility and increases visits to your site.

Engage with your users

Responding to reviews and posting answers to questions are simple, impactful ways you can interact with your customers. Your presence will help increase awareness and show potential customers that you take a genuine interest in their questions and concerns. Engaging with existing customers in this way also allows you to take advantage of some of those keywords we mentioned earlier.

Get out there

You are the face of your business, and there’s no better way to convey your passion and enthusiasm than face-to-face. There are likely a number of events or meetups in your area that focus on the products you sell, the software you use, or other topics that get you excited. Being a social butterfly will give you the opportunity to toot your own horn while making new connections.

Turning your visitors into converted customers

As the number of visitors to your site increases, so will your sales, right? Not exactly. Now that you’ve learned how to increase traffic to your site, keep reading to discover ways to turn those new visitors into buyers. You’ll need to engage visitors and grab their attention to convert them into happy customers.

Think fast

And I don’t mean being quick on your toes. What I’m talking about is speed. As traffic increases and potential customers are making their way to your site, how your site performs can be a game changer. Increased load times will ultimately result in visitors leaving your site to do business elsewhere. That’s lost revenue for you now, and likely in the future as well.

Akamai Technologies, Inc. released a study in 2017 reporting that:

  • A 100-millisecond delay in website load time can hurt conversion rates by 7 percent
  • A two-second delay in web page load time increase bounce rates by 103 percent
  • 53 percent of mobile site visitors will leave a page that takes longer than three seconds to load

Images, video, animation, design effects, and other forms of code bloat will play a considerable role in the load times of your site. In a 2015 study of top stores by Radware images were found to make up 60% of store content. The scary thing is, most sites don’t use image optimization at all.

Google uses page speed as a ranking factor, which means faster pages earn a higher SEO ranking. A slow site kills conversions. Optimize your images, videos, and other content to help reduce load time and improve your website’s performance.

Live chat

If you want to increase sales while keeping costs down you’ll want to consider live chat. Answering pre-sale questions, upselling, and providing site assistance are all ways that live chat will help you convert visitors into customers. Aside from the time savings for your customers, live chat also helps reduce support tickets. Your customers are less likely to buy the wrong item and request a refund if you can help them BEFORE the sale takes place. Use live chat and convert visitors into customers without them ever leaving your site.

Email marketing

Among the many benefits of email marketing, low cost is an important aspect for small businesses. The initial investment and setup costs are often minimal and the ROI is measurable.

To get started with email marketing, you’ll first need to collect email addresses. Offering a newsletter your visitors can subscribe to, or collecting email addresses in exchange for a free product, will help you grow your list. When used effectively, promotional emails and newsletters allow you to stay in touch with your existing customers. And because emails can be shared and forwarded on to friends, it’s a great way to drive new visitors to your site! Reach out to your customers via email marketing when you launch a new product or run a special promotion.

Testimonials

While it may seem uncomfortable to ask, adding testimonials from happy customers to your website will help potential customers see the value in your products from another person’s perspective. In many cases, if a customer is happy with your business, they will gladly provide a glowing testimonial for you. Asking for a testimonial will strengthen your relationship with existing customers, and can result in repeat business. This is also another opportunity for you to utilize the powerful benefits of SEO and keywords! Increase sales by harnessing the power of your raving fans.

Demos and free trials

It’s unlikely that you would buy a new home without taking a tour first. Demos, or virtual tours, generate interest and excitement in your products by showcasing the features and benefits of your products. Chances are you also wouldn’t buy a new vehicle without taking it for a test drive. Depending on the type of products you’re offering, free trials can be another way of letting your customers take your products for a spin and try before they buy.

Product demos are a way to sell the value of your product. In other words, you build them and then allow the product test to speak for itself.Brenda Barron, Digital Inkwell

Giving your customers the option to see, and experience, your products prior to purchase will help ensure they purchase a product that best meets their needs, which in turn means less refunds and support requests for you.

Running a sale and FOMO

If you’ve ever seen a banner like the one below and taken advantage of a limited time offer, you’ve experienced FOMO, or Fear Of Missing Out.

FOMO sale banner

Many companies, including Amazon and Expedia, employ these tactics when advertising limited quantities, sale prices, and even shipping deadlines. You can create urgency and motivate visitors to become customers through the use of banners, pop-up notifications, and well-placed notices on your products. Limited time or quantity offers increase urgency, which leads to a fear of missing out on a great deal or product.

Time to get those visitors purchasing!

The tips provided in this post are just a few of the resources you can utilize to increase visitors to your website and convert visitors into customers. Take the options above for a test drive to find the best solutions for your site and target audience. While it may not be practical to apply all of the options available, try a mix that fits within your niche, and your budget.  And while you’ll be eager to see improvements, it’s important to remember that measurable gains will take time.

Are you ready to attract more visitors and make more conversions? Here are some next steps to get you started:

  1. Look at historical data like monthly visitors to your site, and monthly conversions/sales to give yourself a baseline
  2. Set some visitor goals and conversion goals to work towards
  3. Be mindful of the audience you’re trying to reach and test the options that will best fit your business. Look back at your previous customers, run a survey, or deep-dive into market research to figure out who your most valuable customer is
  4. Make use of tracking and analysis tools like Google Analytics for visitors, and your eCommerce software or service for conversions
  5. Use social media insights and even direct customer feedback to check if you’re on the right path
  6. Keep track of your performance over time and make changes as necessary.

Have you successfully increased your site visitors, and seen an upward trend in conversions? What tactics or tools have you used that worked best for your business? Let us know in the comments!

Illustration by Jessica Johnston.

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US tax reporting deadlines are approaching… are you ready? https://easydigitaldownloads.com/blog/us-tax-reporting-deadlines-1099-form/ https://easydigitaldownloads.com/blog/us-tax-reporting-deadlines-1099-form/#comments Tue, 09 Jan 2018 15:00:17 +0000 https://easydigitaldownloads.com/?p=1175451 For this week's article in The Weekly EDDit series, Scott DeLuzio covers US tax reporting. If you run a multi-vendor marketplace and have US vendors, you won't want to miss this one!

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Now that you’ve settled back into the office after your New Year’s holiday celebrations, it’s time to start considering tax reporting that you will need to take care of in the upcoming weeks.

If you are running a multi-vendor marketplace with vendors in the United States, you may have additional tax reporting requirements on top of your usual income, payroll, and sales taxes.

The sale of digital products on behalf of a vendor, for Federal tax purposes, are typically considered to be royalty payments. Those digital products can be anything from photographs, videos, music, PDF documents or e-books, WordPress plugins or themes, fonts, mobile apps, desktop software, and more.

Royalty payments over $10 paid to a vendor during the year is required to be reported on IRS form 1099-MISC.

Note: A common misconception is that only payments totaling $600 or more to an individual are reported on 1099-MISC. While this is true for many types of payments, the threshold for royalty payments is only $10.

What does this mean for store owners?

If you own a multi-vendor marketplace where you are selling digital products on behalf of your U.S. based vendors you may need to report payments to your vendors on IRS form 1099-MISC.

In order to fill out a 1099-MISC, you will need some information up front:

  • IRS form W-9. The W-9 is a form that your vendors use to provide you information needed to complete their 1099-MISC forms. Information provided on this form includes their name, the type of entity they are (i.e. individual, LLC, corporation, etc.), street address, and taxpayer identification number. Pro tip: It’s good practice to request this information when bringing on new vendors so you don’t have to scramble for it at tax time!
  • Verify W-9 information. Before filing a 1099-MISC, make sure you verify that the information provided to you is accurate, because there are penalties for filing with an incorrect name or taxpayer identification number. Your accountant should be able to assist with this. You can also verify it directly through the IRS, or through a number of third party services.
  • Your business’ tax information. This should be fairly straightforward. You will need your business name, address, phone number, and Federal tax identification number.
  • Total amounts paid. You must total all payments to your US based vendors during the year. This can be a tedious process for many store owners, especially if you have a lot of vendors. Fortunately, there is a plugin called WP1099 that will connect to your shop and provide you with an export of all the payment information that you’ll need for the year.

Filing deadlines

If you are only reporting royalty payments to a vendor, the deadline is February 28, 2018 if paper filing. Or April 2, 2018 if filing electronically. Certain other types of payments may require 1099-MISC to be filed by January 31, 2018.

In addition, your vendors should receive their 1099-MISC copies by January 31, 2018. This is to provide them with sufficient time to file their own income tax returns, which are due in April.

Failing to file by the deadline can result in fairly significant financial penalties from the IRS.

Paper filing versus electronic filing

Paper filing
You must be filing fewer than 250 forms in order to be eligible for paper filing, so for higher volumes, paper filing is not an option. In order to paper file, you must request special copies of the 1099-MISC form from the IRS. When you paper file, the IRS requires a special paper version that you can only get through them. This is so their scanning system can read the form correctly. It also uses thin carbon copy paper, so your typical laser or inkjet printer will rip the paper while printing. Filing a paper version requires an old-fashioned typewriter or special printer.

The IRS also requires an additional IRS summary form 1096 to be filed for anyone who paper files.

Electronic filing
Electronic filing (e-filing) has a lot of benefits over paper filing.

For starters, the IRS summary form 1096 is not required for e-filing, as the summary is done for you when you upload your e-file. One less form to worry about!

You can upload one bulk file that contains all of the 1099-MISC information as opposed to preparing each form individually, which will save processing time. You also receive a confirmation when the form was received and processed.

Additionally, the majority of states participate in what’s called the Combined Federal/State Filing Program. This means that when you upload your 1099-MISC e-file to the IRS, they will automatically file with your state’s taxation agency. Check to make sure your state participates in this program. If not, you may still need to file with them separately.

Sending 1099-MISC to vendors

You can choose to send an electronic PDF version of the 1099-MISC to your vendors, or mail a paper copy to them. Many companies prefer sending a paper copy to vendors to avoid the electronic version being caught in a spam filter.

If you choose to send an electronic version, your vendors should be able to give their consent to receiving the electronic version. If they choose to not receive the electronic version, they must still be able to receive a paper copy.

Additional considerations

As with any tax advice you read online, I couldn’t possibly cover all tax situations. Consequently, you will want to check with a local accountant to see if there is anything else you need to consider.

Filing deadlines and required forms may vary from state to state. Your accountant will be able to help determine what and when you need to file.

Your accountant will also be able to help you file the 1099-MISC forms and verify that all the information provided to you by your vendors is correct.

Next steps?

Tax time is here. Here is a list of things to do to make sure you are prepared.

  1. Make sure you get a completed W-9 form from all US based vendors. If you’re a US company with foreign vendors, they will need to fill out a W-8BEN instead. The IRS may audit this information, so be sure to keep it on file.
  2. Identify which vendors have been paid $10 or more during the year. WP1099 is a WordPress plugin that can do this calculation for you in just a few clicks by exporting all vendors and the total amount paid during the year in an e-file friendly format.
  3. File your 1099-MISC with the IRS, your state tax agency (if required), and your vendors. For a small fee, a local accountant can file the 1099-MISC forms for you. A good accountant will double check everything for you, which gives you peace of mind. You can also use a number of third party e-file providers, or file directly with the IRS.

Tax time doesn’t have to be stressful. If you find yourself feeling unprepared, use these tips to get yourself back on track. You’ll thank yourself at this time next year too!

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Proven Tips for Successful Pricing of Your Digital Products https://easydigitaldownloads.com/blog/6-tips-for-pricing-digital-products/ https://easydigitaldownloads.com/blog/6-tips-for-pricing-digital-products/#comments Tue, 02 Jan 2018 15:00:35 +0000 https://easydigitaldownloads.com/?p=1175456 Introducing The Weekly EDDit! A new series of blog posts brought to you by Easy Digital Downloads with tips, tricks, inspiration and advice on how to build a profitable eCommerce business.

This week, we're looking at pricing. Pricing plays a significant role in the success of your business. If you're just starting out, or looking to change things up, we've put together 6 tips to help guide you in pricing your digital products.

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Are you trying to develop a pricing strategy for your digital products? Good idea. This is very important for building a successful online business.

In this article we’ll share some tips for effectively pricing digital products.

Whether you’re starting your first online business, or expanding on your eCommerce site, pricing your digital products or services will play a significant role in your success.

There is no one-size-fits-all pricing or marketing solution. But you can research similar products.

Your pricing model won’t look the same for graphic templates or dog scarf knitting patterns or online courses for basket weaving. There are fundamental elements to consider.

Here are some foundational tips for pricing your digital products.

  1. Keep Your Friends Close and Your Competitors Closer
  2. Pricing Is All About Value
  3. Don’t Forget about Fees and Expenses
  4. Customer Service Doesn’t End at Checkout
  5. Consider Tiered Pricing
  6. Bundles and Upsells FTW

1. Keep Your Friends Close and Your Competitors Closer

Checking out your competitors is one of the first things you should do when you’re ready to determine your pricing. 

Your products or services should be priced fairly for you and your customers. Take into account the value you offer in your pricing approach.

Pricing your products with an overly low price compared to your competition can devalue your products and lead your customers to believe the quality isn’t as good as your competitor’s product. Pricing your products higher than your competition shows your customers that you bring something more to the table.

Visualize your potential customers. Imagine how you would feel about your potential prices compared to those of your competitors. Ask:

  • What features does your product or service offer that your competitor’s product doesn’t?
  • What makes not just your product or service great, but also your company?
  • Who are you selling your products or services to?
  • Should you minimize customer risk my offering a money-back guarantee?
  • Are your product offers easy to understand?

Don’t be afraid to stand out in the crowd. Take a look at your competitors and see what they’re doing – they’re likely checking you out as well.

2. Pricing is All About Value

You build digital products to solve a problem and enrich the lives of others. With the amount of time, effort, blood, sweat, and tears (and oftentimes rude words) that go into creating these products, the hope is to also generate a profit.

If you create a software plugin that is essential to the success of an online store, such as a payment gateway, that provides immense value to a user. They literally could not run a store without taking payments on their website. You just brought high-value!

If you sell a complex sewing pattern on your site, you are giving your customers the gift of enjoyment that comes with creating something handmade, without the stress and the “how-on-earth-do-I-do-this?!” emotions. That is an added bonus to their hobby. You’ve added value.

You’re providing your customers with a key component they need to accomplish a task. You’re saving them time so they don’t have to do something themselves. That’s providing value.


Price is what you pay. Value is what you get.

Warren Buffett


Not About Your Time

It’s not about you. It’s about them.

Software development, writing, and designing ain’t easy! It takes a lot of time and effort. We know that. We do that every day here at Easy Digital Downloads.

But the customer is thinking about the value to them. The time your product will save them.

It’s difficult to put a price on your time spent, but here’s the truth: most people simply won’t even consider the time and effort you spent creating the product they buy from you (harsh, but true). 

To them, it doesn’t matter whether you’ve spent hours, weeks, or months on a product. To a customer, they are thinking about buying something that will save them time, save them money, save them effort, or will make their life better in some way.

Think about the value to them. That is the real value you’re selling to your customers. Smart business owners think about the value to them. Your customers.

Show Don’t Tell

Use social proof to demonstrate the value of your products.

  • Collect and share reviews of your digital downloads
  • Write case studies that tell stories about how your digital goods provide what your customer needs

Don’t Underestimate Yourself

Considering the value of your product is incredibly important when determining price. 

If your product is the right fit for your customer’s specific needs, they’ll pay a higher price. You’re reading this because you create incredible digital products – don’t underestimate your own worth!

3. Don’t Forget About Fees and Expenses

Hosting Services, Gateway Fees, Marketing Costs, OH MY!

The excitement of starting your business and making that first sale can quickly fade when you start to add up running costs. 

When you figure web hosting, gateway fees, and marketing costs into your budget you may realize that you’ll need to sell a lot of $1.99 music downloads to cover monthly expenses and make a profit. You may wish you had set a higher price. 

For example, Stripe Pay As You Go pricing currently charges 2.9% + $.30 per successful card charge. After all the hard work you put into that $1.99 piano solo, you’re keeping $1.40.

Yep… $1.40.

When pricing your products, think long-term and look towards the future. Price higher than you think you initially should.


What is the first price that comes to mind that you believe you could safely sell your product for? Write it down, and now raise it 20%.
Martiel Beatty


Increasing Prices

As your site grows and your product features or benefits expand, your operating costs will also rise. Someday, you’ll likely have to raise your prices.

There is always a risk when you raise prices. Introducing price increases for existing digital products or services down the road may discourage existing customers from renewing or purchasing newly-released products.

Starting off with a higher price with will help you avoid a drastic increase in the future to cover any additional expenses.

Remember to factor in fees, expenses, and after-sale costs when picking that just-right price.

Here are some examples of potential expenses to remember:

  • Credit card fees
  • Marketplace fees/revenue sharing (you can avoid these by selling on your own website)
  • Fees for freelancers helping you develop your products or run your operations
  • Employee costs
  • Digital marketing expenses
    • Blog writing
    • Social media posts
    • Emails
    • Search engine optimization (SEO)
  • Monthly platform fees (you can avoid these by running your own website)
  • Software subscriptions
  • Web hosting
  • Advertising

Making sure your prices are not too low also means you can do holiday or seasonal sales. You’ll likely want to do the occasional sale or promotion. When you do you want to still be able to cover your expenses without bottoming out! 

A good general rule of thumb: price your products or your service higher than your gut tells you.

4. Customer Service Doesn’t End at Checkout

The “Customer Experience” encompasses every touchpoint a customer has with your business. From visiting your website, to completing a purchase, to after-purchase interactions, to receiving a follow-up email, and so on. 

The interaction with your customers should never stop when a sale is completed.

Customer Support

One aspect of ongoing customer interaction is customer support. The amount of support requests generated from selling digital products can be hard to anticipate, and is based on your business and the product or products you sell. 

Selling plugins and themes will yield more after-purchase support than selling eBooks or digital photography. These requests can range from complex technical issues to simple refund requests.

Spend some time thinking about the volume and difficulty of the customer requests you’re likely to receive. 

Can you handle these requests and keep your customers happy on your own? Or will you need to bring on some help? Have you attracted the right customers for the value you’re providing and the services you’re selling?

Take a moment to consider this scenario: You’re selling a hot new plugin that offers all the bells and whistles. To reach a larger customer base and compete in your industry, you’ve decided to price it at $29 per license. Each one of those customers may have after-sale support needs.

Customer support volume example 1

Now consider the effects of pricing that plugin just a bit higher – let’s say $58. You’re showing a more representative value of the available features, and attracting higher quality customers. There are now fewer customers which will result in a lower number of interactions after the sale, and you’re making the same amount of money.

Customer support volume example 2

5. Consider Tiered Pricing

Variety is the spice of life. A proven strategy to get new customers is to display pricing tables with tiered pricing.

You see this strategy employed with many SaaS companies (software as a service). Popular SaaS’s include Spotify, Dropbox and Zoom.

All of these Saas services have a free pricing tier and then increasingly expensive pricing tiers. Sometimes this is called freemium pricing. It starts free and gets more expensive as you add premium features or functionality.

Quantity and quality are the two main characteristics that come to mind when someone mentions tiered pricing. 

The more you get, the better the value, the more you pay. Tiered pricing creates variety which allows you to reach a wider audience, and this pricing model can apply to nearly every digital product available.

If you sell digital photography you may have a low resolution, and high resolution, version of each image. When faced with multiple price points, customers will often pick the middle-of-the-road option.

The lowest price may not present as much value to your customers as the highest price point, but the highest priced option may be slightly out of reach.

One size does not fit all and offering tiered pricing allows your customers to pick the option that’s best for their needs, and budget.

6. Bundles and Upsells FTW

Would you like fries (AND a drink) with that?

If you’ve ever been to a fast food restaurant and purchased a “Number 4”, you’ve taken advantage of bundled pricing. You’ve also been ‘upsold’.

Bundles

Why pay for each, individual component, when you can take advantage of a pre-made bundle? It’s easier to purchase and offers a better value versus purchasing each item individually. Bundling digital products can be a great way to offer your customers the same ease, and value.

When creating bundled pricing for your products make sure the products complement one another, and that it will provide value to your customers.

Bundle your newest yoga video with a meditation guide to achieve maximum zen. Bundle a premium plugin with a premium theme and give your customers an all-in-one website solution at a slightly discounted price – it’s better than buying them separately!

Upsells

If you do tiered pricing, consider how you can convince current and potential customers to purchase the higher pricing tier. Or to get the nicer product.

Think about their journey to your website. Imagine what they need and want. There are times and ways to nudge them into purchasing the bigger ticket item.

Here are some examples:

  • On the checkout page or cart, suggest adding another item, or upgrading to the higher pricing tier
  • Use pop-ups with a tool like OptInMonster to suggest purchases
  • In post-purchase emails explain the benefits of other products or your higher pricing tier

You Know Your Business Best

Pricing isn’t an exact science. It’s subjective, and depends greatly on the customers you’re targeting, the products you’re selling, and the value you’re providing. So before you throw a number at that new product in the hopes it sticks, think about the short-term, and long-term factors described above.

At the end of the business day, remember that it’s an impossible feat to please everyone.

The pricing decisions you make should be based on some of the tips mentioned in this article, but also on your company goals. Be nimble if you choose to be, but ultimately, stay true to your business model and beliefs.

Take Full Control

The best way to sell your digital products is on your own website. This gives you full control. Not only pricing, you get full control of:

  • Direct communication with customers
    • Give them support
    • Help them succeed
    • Keep them loyal
    • Convince them to purchase more or renew their subscription
  • Branding and voice; you be you
  • Customer experience

Remove All Limitations with WordPress

The best way to run your own website is with WordPress. WordPress is both free to use and priceless. 

All you need is a good web host, starting at just a few dollars a month. Then you’ll have a website that can expand and accommodate anything you need as your business grows.

With the gigantic ecosystem of WordPress plugins, themes, and services, you’ll never have a challenge your WordPress site can’t solve.

✅ Click here for help choosing the best WordPress hosting

Set up A Full Featured Store with EDD

The best way to sell your digital products on WordPress is with the Easy Digital Downloads plugin.

Easy Digital Downloads (EDD) is a full-featured eCommerce store that you can set up with just a few clicks.

EDD is free to use forever. You may find you need an EDD Pass to get advanced features like email marketing integration or subscriptions.

Out-of-the-box here’s what the free version of EDD provides:

  • Full control over pricing
  • Protected product files and user verification
  • Shopping cart
  • Flexible checkout options
  • Customer management (basic CRM)
  • Stripe and/or PayPal integration
  • eCommerce reports
  • Discount codes

Using WordPress and want to get Easy Digital Downloads for free?

Enter the URL to your WordPress website to install.

Conclusion

Great work! You’ve learned some great tips for pricing your digital products. We hope this helps you find your pricing sweet spot and increase profit margins.

Our website is full of tips and tricks for digital creators like you. We run a digital product business too. We trust EDD to run our business every day!

What do you want to learn about next?

Or choose the EDD Pass to get advanced features like fraud monitoring or subscriptions for your growing online business.

Be sure to follow us on Facebook and Twitter to learn more about WordPress and selling digital products.

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Effective eCommerce marketing with discounts https://easydigitaldownloads.com/blog/effective-ecommerce-marketing-discounts/ https://easydigitaldownloads.com/blog/effective-ecommerce-marketing-discounts/#comments Wed, 03 Aug 2016 14:00:01 +0000 https://easydigitaldownloads.com/?p=877995 It's no secret that eCommerce marketing is a complex game demanding lots of time and patience. However, using discounts is a simple way to get started. Let us share a few tips on how you can boost your marketing efforts with discounts.

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It’s no secret that marketing plays a major role in just about every type of business there is. Some industries depend on aggressive marketing just to stay afloat while others can be selective in their marketing efforts. Regardless of strategy, most businesses will suffer without some type of marketing effort.

Contrary to popular belief, building an eCommerce business is no different. When your entire business is based on a publicly accessible website and you’ve created a company page on every social network in existence, it almost feels like the marketing job is complete. Set up a few auto-share tools and you’re good to go, right?

Not even close.

While there’s no way we can cover all marketing techniques in one article, we can discuss one that should be part of every eCommerce business at one point or another: discounts.

Whether your business model depends on them or you’ve tried using them once and were unhappy with the results, discounts can be an effective way to nail down eCommerce marketing and increase revenue. Let’s get started.

Do I even need to use discounts?

Before diving into the fine details, we need to address the elephant in the room.

If you were to conduct a survey asking all eCommerce business owners how they feel about discounts, my experience tells me that a significant percentage of them would say that discounts hurt their business and are not worth the entitlement mentality they may foster.

In short, this can be true. Like with any conclusion, though, evidence is key.

While customers are obviously willing to pay something for a product, 20% off of something is easier to justify. So it would make sense that if you have a habit of offering discounts on the weekends and everyone knows this, sales will suffer during the week.

For many of the naysayers taking the survey, their experience with discounts is pretty similar to the example above. Unfortunately, that experience is insufficient and inconclusive.

To understand whether or not discounts are a lucrative tool for your eCommerce marketing efforts, you must first understand the different types of discounts, the effects they have on your customers, and when you should use them.

Different types of discounts

First, let’s establish the fact that not all types of discounts are created equal. Some discounts require effort from the customers in order to use them while others are automatic. Some discounts have to be earned while others are given away freely.

While it’s easy to say that discounts either work or do not work for your business, it is only an accurate statement if you’ve considered (and tested) all types.

Let’s go over a few discount types.

Discount Codes

A discount code is a series of numbers, letters, or special characters that a customer must provide in order to receive a discount on a purchase. These are very common, especially in eCommerce marketing.

Discount codes are popular for a number of reasons. For one, they are easy to distribute. You can share them on social networks, via email blasts, or even in a temporary notice on your website.

Another benefit to using discount codes is that they do not have to be used. If for whatever reason one of your potential customers does not have the discount code, perhaps because he or she is not part of an email list, no discount has to be applied to the shopping cart.

Because this type of discount requires the customer to possess the code itself, discount codes are a great way to make trade-offs with customers for access to the codes. For example, you can provide exclusive discounts to users that sign up to an email list. For those who do not wish to sign up, they will not receive the discount codes.

Conditional Discounts

Conditional discounts require that certain conditions are met before a discount is applied. For example, you may want to offer customers a discount for purchasing a specific combination of products in one transaction. If any of the required products is not present, no discount is applied.

These types of discounts are usually automatic, meaning the shopping cart will detect whether or not the conditions are met and apply the discount if they are, rather than the customer having to take action to apply the discount.

While applying them automatically is not always necessary, it’s a far more streamlined process than requiring the customer to understand and meet the conditions while also applying a discount code.

Conditional discounts can be based on things like product combinations, number of products, or even previous purchases.

Incentive Discounts

Incentive discounts have already been mentioned, in a way. However, they deserve their own category as they come in many different forms. An incentive discount is a discount given for actions taken. They can be in the form of discount codes, conditional discounts, or any other method you can think of.

Incentive discounts typically demand a specific action [or specific actions] from a customer before they are accessible. For example, you may automatically apply a 10% discount to a customer’s purchase if he or she first shares your product on Twitter.

This type of discount is designed to reward favorable behavior, usually something that benefits the company in other ways.

The great thing about incentive discounts is if you use them right strategically, you can get much more in return than the discount’s monetary value would suggest.

Using discounts for eCommerce marketing

When it comes to eCommerce marketing, most discount methods fall under one of the aforementioned types. Let’s take a look at some examples of how you can use discounts for your business.

Providing discount codes to customers

If you are an Easy Digital Downloads user, this method is probably the most obvious to you. Easy Digital Downloads comes with built-in discount code functionality.

The easiest way to get started with eCommerce marketing by way of discounts is to create a discount code and give it to potential customers directly. This may be as simple as offering a temporary discount on all purchases made by a certain calendar date.

If this discount is open to everyone, you can share it on social networks, send it to your email subscribers, or even display the code on your website. The more people who see your code, the more people will have to decide if it is worth using or not.

Sometimes, how lucrative a simple discount can be comes down to probability.

Here are a few ideas for sharing discount codes:

  • offer a temporary discount code when launching a new product
  • send a discount code to new email subscribers in your “welcome email”
  • provide a discount code to honor a specific event, like a holiday or company anniversary
  • after a purchase, encourage up-sells to different products at a discounted rate
  • give an unhappy customer a discount code as a form of apology (don’t forget to apologize)

The list goes on. Discount codes are a versatile tool with endless possibilities.

Discounts as rewards

Discounts have the power to create customers, and therefore create revenue. There are some people who simply will not bring themselves to purchase your product until they realize it can be purchased at a discounted rate.

That’s powerful, but if you stop there, so does your power to create revenue.

Offering discounts as rewards is not only a method that can be used on brand new customers, but also existing customers. Chances are, you’ve seen one of the following examples:

  • “Share with your Twitter friends for a 10% discount on your next purchase!”
  • “Join our email list for exclusive member discounts and promotions.”
  • “Renew your license key and receive a 30% discount.”
  • “Refer 3 friends for 50% off your next purchase!”
  • “Buy one, get one free!”

All of the above methods and many, many more strategically offer a discount once an action is taken. Though it may not always seem obvious to the customer, the action is usually more valuable than the discount.

For example, it is well understood that onboarding a new customer is usually more expensive than keeping a customer. Likewise, return customers tend to develop trust and brand loyalty once they’re onboard. That said, offering a 30% discount on a customer’s first purchase may open the door to a customer lifetime value far greater than the initial discount.

Offering discounts as rewards is a game of strategy. Your eCommerce marketing efforts are nowhere near complete until you have experimented in this area of providing discounts.

Easy Digital Downloads discount tools

Here at Easy Digital Downloads, not only do we use several different methods for offering discounts, we also ensure that our users have options.

Below, you will find a number of different tools and extensions available to Easy Digital Downloads users.

Core Discount Code Functionality

As mentioned previously, Easy Digital Downloads comes with built-in, extremely flexible discount code functionality. When creating a discount, you can set:

  • discount type (percentage or flat rate)
  • discount amount
  • which products must be included for the discount to apply
  • which products the discount cannot apply to
  • discount availability start and end dates
  • minimum shopping cart amount before the discount can apply
  • maximum number of times the discount can be used
  • whether or not a single customer can use the discount multiple times

Discounts Pro Extension

The Discounts Pro extension is best defined as automatic discounts at checkout based on pre-defined conditions.

These discounts do not require the user to input a discount code. Instead, Discounts Pro will detect whether or not a discount should be applied based on conditions set when the discount was created.

Discounts Pro allows you to create the following discount types:

  • Fixed Price – give a flat discount (such as $5) to any customer that meets the defined conditions
  • Percentage Price – give a percentage discount (such as 5%) to any customer that meets the defined conditions
  • Product Quantity – give a flat or percentage discount to any purchase that has a specific quantity of items in the cart
  • Each X product – give a flat or percentage discount for every X number of products in the cart
  • From X products – give a flat or percentage discount on every product after a specific number
  • Products in cart – give a flat or percentage discount for all purchases that contain X number of products in the cart

Furthermore, Discounts Pro lets you narrow the above conditions down to:

  • specific products
  • product categories
  • product tags
  • specific users
  • user roles
  • start and end dates
  • whether or not the customer has already used this discount

Volume Discounts Extension

Volume Discounts allows you to automatically apply discounts based on the number of items in the cart. For example, you can easily apply a discount for any customer that purchases more than five of your products at once.

Social Discounts Extension

Social Discounts offers customers a discount for sharing your product on the following social networks: Twitter, Facebook, Google+ and LinkedIn.

Also, Social Discounts allows you to display the share buttons on the product pages as well as regular WordPress pages and posts. You can even place the share buttons anywhere you’d like using the included shortcode.

All output is fully customizable.

Restrict Content Pro Member Discounts

Restrict Content Pro Member Discounts is a “bridge” extension between Easy Digital Downloads and our sister membership plugin, Restrict Content Pro.

Using Restrict Content Pro Member Discounts allows you to provide a discount on Easy Digital Downloads products based on a user’s membership subscription level in Restrict Content Pro.

Not only does this provide an incentive for subscribing to your membership site, but it also encourages product sales.

Endless discount tools

Easy Digital Downloads has several extensions that focus on discount functionality. You can see many of them highlighted in our extensions catalogue.

Also note that discount functionality is built into many extensions whose primary focus is unrelated to discounts. Here are a few examples:

Things to think about

When it comes to eCommerce marketing, discounts are undoubtedly an important factor. How you use them determines their value, not just the discount amount.

Offering discounts should be strategic and the performance of your discounts should be analyzed over time. Don’t make the mistake of reducing discounts down to an all-or-nothing tool.

If you have questions about the possibilities of discounts in the Easy Digital Downloads ecosystem, please feel free to ask in the comments below.

The post Effective eCommerce marketing with discounts first appeared on Easy Digital Downloads.

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