Easy Digital Downloads News & Updates https://easydigitaldownloads.com Sell Digital Products With WordPress Thu, 31 Jul 2025 18:37:49 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.2 https://easydigitaldownloads.com/wp-content/uploads/2023/10/cropped-new-favicon-1-32x32.png Easy Digital Downloads News & Updates https://easydigitaldownloads.com 32 32 NEW: Multi Currency Adds Automatic Location Detection & Currency Display https://easydigitaldownloads.com/blog/multi-currency-auto-detects-visitor-location/ https://easydigitaldownloads.com/blog/multi-currency-auto-detects-visitor-location/#respond Thu, 31 Jul 2025 18:37:40 +0000 https://easydigitaldownloads.com/?p=1822319 The EDD Multi Currency add-on now automatically detects your visitor's location and instantly displays prices in their local currency.

Learn how this powerful new feature creates a seamless shopping experience for your global customers!

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Running a successful online store typically means supporting multiple currencies and exchange rates.

Easy Digital Downloads’ Multi-Currency add-on has been a long-time staple for this — allowing digital sellers to effortlessly accept and display multiple currencies on their WordPress site.

And the latest version makes it even easier to maximize international sales.

Multi Currency now automatically detects your visitors’ location and instantly displays prices in the appropriate currency. 🎉

No complicated configurations. No confusion. Just a seamless, localized shopping experience that feels like you built your store specifically for them.

Learn about this exciting new update below!

What’s New: Auto-Currency Detection

This Multi Currency update is exciting for a handful of reasons. Below are some of the biggest highlights of what you can look forward to when you use the latest version of this extension.

Automatic Location Detection 📍

Your site now instantly knows where visitors are browsing from using our advanced geolocation endpoint. This means you can automatically detect and set the currency based on the visitor’s location.

Instant Currency Display ✅

With the Auto Detect Currency setting enabled, you can display a currency selector widget to visitors so they can effortlessly select the currency they want to use.

Streamlined Exchange Rates 💱

Unlike previous versions or other eCommerce plugins that require expensive third-party services or complex API setups, our auto-detection works right out of the box using our built-in geolocation technology.

We handle exchange rates without requiring you to manage API keys. 

Benefits of EDD Multi Currency Auto-Detect

Imagine this: A customer from the UK visits your digital course website and immediately sees “£47” instead of “$59”. Instead of having to second-guess the conversion math or worry about hidden fees, they just buy.

While other eCommerce plugins require you to pay for expensive geolocation services  or force customers to manually select their currency every single visit, Easy Digital Downloads handles everything automatically.

Think about it: How many more international sales could you close by removing every bit of friction from the buying process?

Our auto-detection works seamlessly with all your existing Easy Digital Downloads features — software licensing, recurring payments, discount codes, and more. Your international customers get the same powerful experience, just in their preferred currency.

Plus, you’re helping customers avoid those annoying 3% currency conversion fees that banks love to tack on. When they see prices in their local currency, they know exactly what they’re paying.

  • Remove buying friction and reach global audiences without the barrier of unfamiliar pricing
  • Sell digital products with pricing that makes sense to buyers worldwide
  • Display pricing that feels local to customers in 20+ currencies

Set Up Multi Currency Auto-Detection

Another benefit of this update is how incredibly simple it is to set up. Below I’ll walk you through the brief and straightforward process of setting up the Multi Currency add-on and configuring the auto-currency detection options in WordPress.

Step 1. Install/Update Multi Currency Addon

If you haven’t already, install and activate the Multi Currency extension on your EDD site. Note that this extension is only available to EDD Pro users Lite users can get it by upgrading to any of the Pro plans.

Go to Downloads » Extensions, search for Multi Currency, and select Install.

Install the EDD Multi Currency extension in WordPress.

It activates automatically.

If you already have it installed and activated, verify that you’re using the latest version (1.2.0).

Make sure that you’ve also set your store’s default currency (Downloads » Settings » General » Currency).

Step 2. Enable Auto Currency Detection

Next, locate the Multi Currency settings under Downloads » Settings » Payments » Multi Currency from your WordPress admin.

The Easy Digital Downloads Multi Currency settings panel.

Within the Currencies settings panel, you can choose and add the currencies you want to support from our list of 200+ options.

The new Auto Detect Currency setting is on the second half of the screen. Click to enable this setting.

The option to auto detect currency in the EDD Multi Currency extension.

With this option turned on, the currency is auto-detected based on the geo-location of the user. If a currency isn’t detected for their location, it sets it to your store’s default currency.

With Auto Detect Currency enabled, you can also activate Force Detected Currency.

This option hides the currency selector display widget from visitors so that they can’t choose or change the auto-detected currency. It forces them to use the default currency that’s detected and decided for them.

Step 3. Configure Exchange Rate Updates

Gone are the days of selecting and adding API keys for services that provide exchange rates. Forget the hassle of tracking exchange rates—Multi Currency updates them for you automatically, right out of the box.

Simply select the toggle next to Auto Rate Updates, and it’s handled for you.

Multi Currency auto update rates settings in Easy Digital Downloads.

From the Update Frequency dropdown, you can choose how often to update the exchange rates.

Options include Once Hourly, Once Daily, Twice Daily, or Once Weekly.

Remember to save your changes when you’re done.

Now, from the front end of your site, customers should see a small currency indicator showing their detected location and local pricing.

Auto-detection of Multi Currency in Easy Digital Downloads.

They can still manually switch currencies if needed, but most won’t have to.

⚙ For more in-depth guidance and information, check out our Multi Currency Setup Documentation.

Add Auto-Currency Detection to WordPress

Stop losing sales to currency confusion. Your digital products deserve a global audience, and now you have the tools to serve them properly.

The Multi-Currency auto-detection feature is available now for all Easy Digital Downloads Pro license holders.

Simply update your Multi-Currency addon to version 1.2.0 (or higher) and start converting more international visitors into paying customers today.

Still using EDD Lite? Grab a premium pass today to access Multi Currency, plus dozens of other advanced features and tools!

For more information, feel free to check out:

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

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NEW: Built-In EU VAT Handling for Easy Digital Downloads https://easydigitaldownloads.com/blog/built-in-eu-vat-handling-for-easy-digital-downloads/ https://easydigitaldownloads.com/blog/built-in-eu-vat-handling-for-easy-digital-downloads/#comments Wed, 16 Jul 2025 16:55:24 +0000 https://easydigitaldownloads.com/?p=1821857 Selling to the EU? Improper EU VAT handling can lead to hefty fines. That’s why Easy Digital Downloads now includes built-in VAT compliance in the Pro plugin!

We'll show you how to enable automatic rate updates, checkout validation, and reporting to make selling to EU customers practically effortless.

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If you sell digital goods to customers in the EU or UK, you know how sticky Value Added Tax (VAT) compliance can get. Improper EU VAT handling brings the risk of hefty fines and legal complications.

That’s why Easy Digital Downloads now includes built-in EU VAT handling and validation for Pro users! 🥳

This significant update simplifies VAT compliance for digital product sellers using EDD. It eliminates the complexities of country-specific rates, reverse charges, and VAT number validation.

Learn about the new capabilities included in the latest Easy Digital Downloads release.

The Importance of EU VAT for eCommerce

What Is EU VAT?

EU VAT (Value Added Tax) is a consumption tax applied to the sale of digital goods and services within the European Union (EU) and the United Kingdom (UK).

Suppose you use Easy Digital Downloads (EDD) to sell digital products (such as eBooks, software, or online courses) to customers in an EU or UK country. You are legally required to collect this tax, regardless of your business’s physical location.

Key Requirements for EU/UK Digital Sales:

  • Charge Correct VAT Rate: Apply the specific VAT rate based on the buyer’s country of residence.
  • Validate VAT Numbers: Validate the buyer’s EU VAT number to apply the reverse charge mechanism, where the buyer is responsible for accounting for the VAT.
  • Maintain Records & Reports: Keep detailed records of all transactions and submit regular VAT reports to the relevant tax authorities.

Failure to comply with these regulations can result in significant fines, legal complications, and potential restrictions on selling within the EU/UK market. Therefore, robust EU VAT handling is critical for any WordPress-powered store operating globally.

What’s New: EDD EU VAT Handling 🔎

Easy Digital Downloads now integrates comprehensive EU VAT handling directly into its core. This eliminates the need for external extensions or additional fees often required by other eCommerce platforms.

The native system simplifies VAT management through your EDD settings, providing the following key functionalities.

New EU VAT Settings

A new EU VAT settings tab has been added under Downloads » Settings » Payments » Taxes.

EU VAT for Easy Digital Downloads menu item and settings.

Note that you can only enable VAT handling and access the associated settings if taxes are also enabled.

Automatic VAT Rates

Once you enable VAT, EU tax rates are added to your site automatically.

We connect to our servers weekly to ensure you always have the latest EU tax rates without any manual work.

The system handles all complex VAT calculations behind the scenes. No more manual updates, and no risk of falling behind on compliance.

Learn more about EDD Tax settings.

VAT Number Validation at Checkout

Easy Digital Downloads integrates real-time VAT number validation directly into the checkout process. This field is contextually displayed only for customers in EU/UK countries, maintaining a clean checkout experience for others.

Upon entering a VAT number, customers can validate it instantly without leaving the checkout page. When a valid VAT number is entered, EDD automatically performs the following:

  • Instant Validation: EDD validates the VAT numbers against the appropriate authority.
  • Dynamic Tax Application: Applies the correct tax rate or, crucially, applies a reverse charge (zero tax) if the valid VAT number indicates a transaction where the buyer is responsible for VAT.
  • Ensures Compliance: The automated application of reverse charges significantly simplifies compliance for sales within the EU/UK.

Seamless Order, Invoice & Report Management

Easy Digital Downloads enhances record-keeping and reporting for VAT compliance. VAT-related information is automatically captured and integrated across your store.

A dedicated VAT section is added to all orders, accessible under the Order Details » VAT tab on an individual order page.

This information can also be displayed on customer receipts by enabling the Order Details option in EDD VAT settings.

Option to include VAT information order details on customer receipt in Easy Digital Downloads.

Invoices: VAT details, including your company’s VAT information and relevant order data, are automatically integrated into EDD invoices.

Comprehensive Reports: New VAT reporting features are available for streamlined accounting. You can access and export detailed reports on:

  • Orders with VAT collected.
  • Orders with reverse charges applied.

Find and export these reports under Downloads » Reports » Export. Then locate the EU VAT and EC Sales List sections.

Option to export EU VAT reports in  Easy Digital Downloads.

How to Enable EU VAT Handling for EDD

Enabling EU VAT handling in Easy Digital Downloads is a straightforward process, taking less than 5 minutes. Follow these steps to get started.

Prerequisite: Ensure that you have a valid and active Easy Digital Downloads (Pro) license key and that you’re using an updated version of the EDD Pro plugin. You can check under Dashboard » Updates in your WordPress admin area.

Step 1. Enable Taxes & EU VAT Handling

Before you’re able to enable and configure EU VAT settings, you need to have taxes enabled.

To do that, go to Downloads » Settings » Taxes from your WordPress dashboard.

Option to enable taxes in Easy Digital Downloads settings.

Select the option to Enable Taxes.

Then toggle to Enable VAT handling and validation.

The option to enable EU VAT handling and validation for Easy Digital Downloads.

Remember to select Save Changes.

A new EU VAT setting will appear under the Taxes » General tab. 

Step 2. Configure Your EDD EU VAT Settings

After you turn on the EU VAT setting and save your changes, go to the EU VAT tab that’s now under Taxes.

This is where you can configure the EU VAT handling and validation settings.

The first option is Automatic Rates. If you choose to enable rates updated weekly, you’ll see a note that it’s scheduled to happen.

Automatic tax rates for EU countries in Easy Digital Downloads.

Alternatively, you can use the ‘legacy’ tax rates.

Next, add your business information. Enter your company’s VAT number and select your country of VAT registration.

Easy Digital Downloads VAT company information settings.

For  EDD Pro users with active licenses, VAT validation runs through our premium servers automatically — no need for external API keys or additional service fees.

Click on Save Changes when you’re done.

Step 3. Test Your EU VAT Validation

Your store is now ready for VAT handling and validation. But it’s important to verify that everything is working as it should.

With VAT handling enabled and taxes registered for EU countries, visit your store’s checkout page.

Select various EU/UK countries as the billing country to ensure the VAT number field appears automatically. It should not appear for non-EU/UK countries.

The VAT Number validation checkout field for Easy Digital Downloads.

Enter a test VAT number.

Once you enter the VAT number, click the Validate button.

If numbers are invalid, the field lets customers know right away—no guesswork.

Observe Reverse Charge Logic

  • If a VAT number is valid and the checkout country does not match your store’s base country, a reverse charge should be applied, and no tax collected on the order.
  • If the checkout country matches your store’s base country, tax collection depends on the Reverse Charge in Home Country? setting. For example, if your company is in France and a French customer enters their VAT number, tax would be collected unless this specific setting is enabled.

⚙️ For more in-depth guidance, please refer to our official EU VAT documentation.

Other EDD Updates

There are a handful of other improvements in this update, including:

  • Our popular Invoices extension is now built into the Easy Digital Downloads (Pro) plugin.
  • All users (Lite and Pro) can customize the empty cart message.
  • Pro users can also redirect to a page or custom URL if a user visits the checkout with an empty cart.

FAQs on EU VAT for Easy Digital Downloads

Here are answers to common questions about EU VAT handling in Easy Digital Downloads.

What is EU VAT and how does EDD handle it?

EU VAT (Value Added Tax) is a consumption tax required for digital product sales to customers in the EU and UK. Easy Digital Downloads introduces built-in functionality for Pro users to automate EU VAT rate calculations, VAT number validation, and reverse charge application, ensuring compliance directly within the plugin.

EDD Pro users benefit from native validation via EDD’s servers, eliminating the need for external accounts or additional fees. This is ideal for growing digital shops with significant EU/UK sales.

How do I enable VAT for Easy Digital Downloads?

To enable VAT in Easy Digital Downloads, first activate taxes under Downloads » Settings » Taxes, then toggle the “Enable VAT handling and validation” option.

Is EU VAT Handling automatically kept up to date in EDD?

Yes, if the “Automatic Rates” option is enabled in your EDD EU VAT settings, Easy Digital Downloads automatically updates EU VAT rates weekly to ensure your store remains compliant with the latest regulations.

Make EU VAT Compliance Effortless

Don’t let VAT complications hold back your digital business growth any longer.

Update Easy Digital Downloads Pro to the latest version today and start confidently selling to EU customers. Your future self will thank you for making VAT compliance this simple.

If you haven’t already, upgrade from a Lite to a Pro pass for automatic VAT handling and even more cost-saving features!

For more info and help:

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

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NEW: Accept Square Payments With EDD https://easydigitaldownloads.com/blog/new-accept-square-payments-wordpress-edd/ Thu, 26 Jun 2025 16:41:10 +0000 https://easydigitaldownloads.com/?p=1821454 Big news! Easy Digital Downloads now supports Square payments.

Upgrade to the latest version and efortlessly connect your store to accept credit cards directly on-site with a secure, seamless checkout process designed to boost conversions.

Learn about our exclusive offer for new Square users and how EDD Pro users can eliminate transaction fees entirely.

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As an online seller, having a simple, convenient checkout process is a must. This means providing customers with multiple preferred payment options.

Easy Digital Downloads is always introducing new ways to help you do that.

And today, we’re thrilled to announce that Easy Digital Downloads has partnered with Square to offer secure and reliable payment processing! 🎉

You’re not just adding another payment gateway. You’re removing barriers and providing your customers with a smooth, reliable checkout process for one-time payments that helps maximize conversions.

Learn more about this integration and a special offer we’ve been able to offer EDD store owners with Square below.

Why Use Square for Your Digital Store?

For years, Square has been a leader in payment processing. It empowers millions of businesses, from small-town artisans to bustling online enterprises, to accept payments simply and securely.

Adding Square as a payment option unlocks a new level of flexibility and convenience.

You essentially just flip a switch. Then the integration handles everything automatically: payment processing, order confirmation, and digital product delivery.

Here’s a quick overview of the key benefits of integrating Square payments with your WordPress site.

Secure Payment Processing 🔐Unified, Streamlined Workflow 🚀Increased Trust & Conversions ✅
Accept all major credit cards directly on your website through Square’s secure payment system.Connect your store and start accepting payments in minutes.Leverage the power of a brand millions of business owners know and trust.
Customer payment details are sent directly to Square, not stored on your site.Manage online digital sales and in-person transactions in one dashboard.A smart payment form that helps conversions by only requesting the necessary payment information.
Square handles all complex PCI compliance requirements for you.Real-time payment confirmation ensures instant delivery of digital products. Keep customers on your site with a seamless, direct checkout experience.

Save Money With Square Payments

The new Square payment gateway is available to all Easy Digital Downloads users, from our free plugin to our All Access Pass holders.

Exclusive Offer for New Square Users 🏷

If you don’t have a Square account yet, there’s never been a better time to get one.

To celebrate our new Square partnership, we’re running a special promotional deal for anyone in the EDD community who needs to sign up for Square.

  • You can sign up for Square for free.
  • Pay no processing fees on your first $2,000 in sales for 180 days.
  • Get $20 off Square hardware with a special promo code emailed to you after you sign up.
New Square account for free discount promo from Easy Digital Downloads.

Eliminate Square Fees With EDD Pro

While all EDD users can connect to Square, users with an Extended Pass or higher get an incredible extra benefit: they pay no additional Application Fees!

Here is how it works for each plan:

  • Free & Personal Pass Users: You can use Square for free, but will be subject to Square’s standard transaction fees and application fees.
  • Extended, Professional, & All Access Pass Users: You can use the Square integration and we’ll eliminate the Application fees (Square’s transaction fees still apply).

This is a huge potential savings and a powerful reason to upgrade your EDD Pass today!

Set Up Square Payments in Minutes

Getting Square payments set up in WordPress and your Easy Digital Downloads store is quick and easy.

First, if you haven’t already, update your Easy Digital Downloads plugin to the latest version (3.4.0 or newer). You can do this by going to Dashboard » Updates from your WordPress admin area.

The WordPress plugins screen showing updated version of Easy Digital Downloads.

Next, navigate to Downloads » Settings. Under Payments, go to the Square tab and select Connect with Square.

The Square payments settings for Easy Digital Downloads in WordPress.

Then you can either create a new Square account or select Sign in to use an existing account.

Sign up form to create new Square account.

You’ll be guided through a secure process to authorize your Square account.

Once it brings you back to the WordPress settings screen, you may need to connect Square webhooks to Easy Digital Downloads to complete the process.

⚙ Refer to our Square Payments documentation for step-by-step guidance.

Once successfully connected, go to Downloads » Settings » Payments to enable Square payments under Active Gateways.

Square payments gateway enabled in Easy Digital Downloads.

Click on Save Changes. That’s it — you’re ready to start accepting payments with Square!

Note: Square is only available in the following countries: United States, Canada, Australia, Japan, United Kingdom, Ireland, France, and Spain. If your store country in EDD is set to something else, the Square gateway will not be available.

Upgrade EDD to Integrate Square Payments!

We’re so thrilled to deliver this integration to the Easy Digital Downloads community. It’s another step forward in our mission to make selling digital products with WordPress as easy and powerful as possible.

If you haven’t already, be sure to update your Easy Digital Downloads plugin to the latest version and sign up for a free Square account.

Don’t have Easy Digital Downloads Pro yet? Grab or upgrade your pass today and make the most of Square payments!

For more information about the changes and improvements included in this release, check out the following resources:

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

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NEW: Reduce Involuntary Churn With One-Click Payment Card Updates https://easydigitaldownloads.com/blog/new-reduce-involuntary-churn-recurring-one-click-payment-updates/ https://easydigitaldownloads.com/blog/new-reduce-involuntary-churn-recurring-one-click-payment-updates/#comments Thu, 19 Jun 2025 19:25:32 +0000 https://easydigitaldownloads.com/?p=1821184 You don't want to lose paying customers due to failed or missed payments. And with the latest no-login, one-click payment card update feature included with Recurring Payments, you don't have to!

Learn all about this exciting new feature designed to help you reduce involuntary churn, as well as other enhanced revenue-tracking features!

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Not having a strategy to reduce involuntary churn on your WordPress site means losing out on revenue. 

Conservative estimates show that upwards of 10% of customer churn happens passively or accidentally.

That means you’re losing loyal customers—and their revenue—not because they want to leave, but because of a simple payment failure. An expired card, a temporary bank issue, or a hard-to-find update form can silently drain your revenue.

While Easy Digital Downloads already helps you fight this by using smart retry systems available from payment gateways, some failed payments still require your customers to step in.

That’s why we included a new no-login, one-click payment update feature in the latest release of Recurring Payments. 🥳

This major update is packed with powerful tools to significantly reduce involuntary churn.

Here’s what’s new:

One-Click Payment Card Updates

The biggest update is the new magic, one-click payment card update feature added to the Recurring Payments extension.

Picture this: It’s Friday evening, and one of your premium subscribers gets a payment failure email because their credit card has expired.

Instead of losing them over the weekend, they simply click the secure link in the email, update their payment method in 30 seconds, and stay subscribed.

No login hassles. No forgotten passwords. No lost revenue.

These secure, magic update links integrate with subscription renewal reminder and renewal failure emails.

With the renewal reminder emails, your subscription customers can click on the Update Payment Method link to easily ensure their payment method is up to date.

Easy Digital Downloads' recurring/subscription renewal reminder email with one-click payment update link to reduce involuntary churn.

The same goes for if/when they receive subscription renewal failure emails.

By clicking the secure 1-click update link, they are brought to an update payment method form to enter their new payment details.

The Recurring Payments Stripe subscription payment update form to reduce involuntary churn in Easy Digital Downloads.

This instant payment recovery helps reduce involuntary churn immediately.

Plus, the Stripe-powered security ensures your customer data stays protected.

You can automatically add the Update Payment Method link to your EDD email templates. Just go to the email you want to add it to and insert the update_payment_link smart tag.

Enhanced Revenue Tracking Reports

Another feature we’re excited to share is improved revenue breakdown with accurate renewal tracking.

Our enhanced revenue reports and dashboard widget give you an instant, accurate picture of your business’s health.

The new Subscriptions dashboard widget in Easy Digital Downloads.

We also added new tiles to the Subscriptions report to provide you with more meaningful calculations and a quick status overview.

The new tiles are Active Subscriptions, Monthly Recurring Revenue (MRR), and Annual Recurring Revenue (ARR).

They’re available under Downloads » Reports » Subscriptions.

Monthly Recurring Revenue (MRR) and Annual Recurring Revenue (ARR) Subscription report tiles in Easy Digital Downloads.

The MRR and ARR metrics give you a projection of monthly revenue and a projection of annual revenue (respectively) based on the value of all your active subscriptions.

These improvements allow you to make confident, data-driven decisions about the future of your business without ever leaving your WordPress admin.

New Subscriptions Block for Frontend Management

A great product deserves a great customer experience.

The new EDD Subscriptions block allows you to create a modern subscription management area, with the flexibility to be customized with options and custom CSS.

New Easy Digital Downloads Subscriptions block for better frontend management.

This isn’t just about looks; it’s about reducing friction and support load.

When customers can easily see their subscription status, view their payment method, and manage their own account, they feel more in control and are less likely to submit support tickets.

With the new block settings, you can:

  • Customize column layouts to match your site design.
  • Use flexible pagination to control how many subscriptions show per page.
  • Display the payment method to give customers full visibility.

Why Use Recurring Payments for Subscriptions?

Other subscription platforms charge extra for basic features like payment recovery emails or force customers through complicated login processes.

Easy Digital Downloads’ Recurring Payments gives you enterprise-level subscription management built right into WordPress.

The Easy Digital Downloads Recurring Payments extension.

Think about it: How much revenue could you recover by making it effortless for customers to update their payment methods?

Unlike expensive SaaS platforms that charge per transaction or subscriber, this is included in your Recurring Payments extension — no hidden fees, no per-customer charges.

Easy Digital Downloads Recurring Payments is ideal for:

  • Software developers building subscription-based WordPress plugins or themes.
  • SaaS businesses that need to minimize payment failures and track recurring revenue accurately.
  • Membership sites that want to reduce friction for payment updates.
  • Digital product creators selling subscriptions who need better revenue insights.
  • Course creators offering monthly or annual access plans.

Reduce Involuntary Churn & Retain Revenue

With Easy Digital Downloads and the new Recurring Payments, you have an enterprise-level toolkit to build a more sustainable, profitable subscription business. You can easily reduce involuntary churn while retaining your revenue.

For existing Recurring Payments users: This is a free update! Navigate to your Plugins page in your WordPress dashboard to update to version 2.13 and start protecting your revenue.

Note that this update will run database updates in the background. While it may take a while to complete, depending on the number of subscriptions, your site will remain fully functional.

New to Recurring Payments? There has never been a better time to start. Get the Recurring Payments extension today and see why thousands of business owners trust EDD to manage their subscriptions.

For more information about the changes and improvements included in this release, check out the following resources:

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

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NEW: Customize Checkout Address Fields in WordPress https://easydigitaldownloads.com/blog/new-customize-checkout-address-fields/ Thu, 24 Apr 2025 15:38:26 +0000 https://easydigitaldownloads.com/?p=1819781 Streamline your digital product checkout process with Easy Digital Downloads' new address field controls included with v3.3.8!

Learn how to boost conversions by customizing exactly which billing address fields your customers see – no coding required.

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Did you know that up to 70% of shoppers abandon their carts due to complicated checkout processes?

Imagine having a checkout page that asks for exactly what you need — nothing more, nothing less. This kind of optimized checkout leads to more completed purchases and fewer abandoned carts.

Achieving this means eliminating unnecessary fields. Easy Digital Downloads just made doing that significantly easier.

Our latest release of EDD v3.3.8 includes new controls to customize checkout address fields! 🎉

New Custom Controls for Checkout Fields

Now you can fully customize which billing address fields appear on your checkout page without writing a single line of code or purchasing/installing additional plugins like Checkout Fields Manager.

This is the flexibility store owners have been asking for, and it’s now built right into EDD v3.3.8!

Here’s what makes our new Address Field Controls so powerful:

  • Complete control: Choose exactly which address fields to show or hide, and in what order. Plus, for the first time, you can add a phone number field!
  • Zero coding: All changes happen through the EDD interface.
  • Instant updates: See your changes reflect immediately on checkout.
  • Cost savings: No need for a separate plugin like Checkout Fields Manager.
  • Payment gateway compatibility: These checkout field controls work with any EDD-supported payment gateway.

The best part? This feature is available to every EDD store owner regardless of your license level. We believe everyone deserves a streamlined checkout process.

Customize Checkout Address Fields in EDD

Setting up your custom address fields is incredibly simple.

Start by going to DownloadsSettingsPayments. Then select the Checkout tab.

The Checkout settings page in Easy Digital Downloads.

Then go to the Custom Address Fields section.

The settings to customize checkout address fields in WordPress with Easy Digital Downloads.

Here, simply toggle the fields you want to display on the checkout form.

You can also drag and drop any field items to rearrange the order in which they appear on the checkout form.

Note that if taxes are enabled on your EDD site, the country and state/province may be required fields.

A preview of the custom checkout address fields on an Easy Digital Downloads checkout form.

Remember to select Save Changes when you’re done.

That’s it!

We’ve built this right into the core of Easy Digital Downloads. Every field you remove is one less obstacle between your customer and a completed purchase.

Easy Digital Downloads’ address field controls are perfect for:

  • Digital product sellers: Only collect essential billing info
  • Course creators: Streamline the enrollment process
  • Software vendors: Customize fields based on tax requirements
  • Membership sites: Simplify the signup experience
  • International sellers: Adapt fields for different regions

Upgrade to EDD 3.3.8 Today

If you haven’t already, be sure to update the Easy Digital Downloads plugin to the latest version!

For more information about the changes and improvements included in this release, check out the following resources:

Want even more ways to optimize and enhance your checkout? Upgrade to an Easy Digital Downloads pass:

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

The post NEW: Customize Checkout Address Fields in WordPress first appeared on Easy Digital Downloads.

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NEW: Bulk Generate, Save & Export Invoices https://easydigitaldownloads.com/blog/new-invoices-bulk-generate-save-export/ https://easydigitaldownloads.com/blog/new-invoices-bulk-generate-save-export/#comments Wed, 27 Nov 2024 17:44:49 +0000 https://easydigitaldownloads.com/?p=1815507 Ever wished there was a faster way to generate invoices for your customers? We’re here to help! Today, Easy Digital Downloads is thrilled to announce the latest update to the Invoices extension, packed with features designed to simplify your accounting workflow. The Benefits of Invoices The powerful EDD Invoices add-on lets you automatically generate beautiful,

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Ever wished there was a faster way to generate invoices for your customers? We’re here to help!

Today, Easy Digital Downloads is thrilled to announce the latest update to the Invoices extension, packed with features designed to simplify your accounting workflow.

The Benefits of Invoices

The powerful EDD Invoices add-on lets you automatically generate beautiful, customizable invoices for every digital download purchase.

The Invoices extension  logo for Easy Digital Downloads.

Customers can access and download invoices directly from their account pages or through email receipts.

Invoices include all the essential details – from product information and purchase date to customer billing details – ensuring smooth transactions and happy customers, especially those with VAT compliance needs.

New Invoices Features

The latest release, Invoices 1.4.0, has some exciting new updates.

Bulk Invoice Generation

Save time and effort by generating multiple invoices at once.

Simply select the desired orders from the Orders list then click on Download Invoices.

Invoice bulk generation option in Easy Digital Downloads.

This feature is perfect for batch processing and streamlining your accounting tasks.

Export Invoices in XML (Beta)

Another exciting update in this version is the ability to export invoices into machine-readable XML format.

This beta feature is available under Downloads » Reports » Export.

The EDD Reports section in WordPress.

Locate the Export Electronic Invoices section.

The option to export electronic invoices in Easy Digital Downloads Reports.

Then you can select a specific month/year. After you click on Download eInvoices, you’ll get a .zip folder of the invoices.

This is super helpful if you want to integrate your invoices into other accounting software or systems.

Upgrade Today to Streamline Invoices

If you’re already using Invoices, be sure to update to the latest version to take advantage of these new features.

Not yet an Invoices user? Grab an EDD Pass to access Invoices and a suite of other premium extensions.

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

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Add More Stripe Payment Methods at Checkout https://easydigitaldownloads.com/blog/accept-more-stripe-payment-methods/ Fri, 15 Nov 2024 17:43:29 +0000 https://easydigitaldownloads.com/?p=1814895 The latest version of Easy Digital Downloads here!

Upgrade and add a wider range of Stripe payment methods to enhance and expand your eCommerce checkout!

The update includes more wallets, mobile payment methods, and some bank redirects.

The post Add More Stripe Payment Methods at Checkout first appeared on Easy Digital Downloads.

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Ready to enhance your online store and provide customers with a more convenient payment experience?

Today, Easy Digital Downloads is excited to announce the release of EDD v3.3.5 — an update that supports more payment options than ever. 🥳

Using the Stripe payment gateway, you can accept online payments via cards, digital wallets, bank redirects, and buy now/pay later options.

EDD + Stripe: Best Solution for Digital Sellers

Stripe is a leading payment processor known for its security, reliability, and global reach. With Stripe, you can be confident that customers’ payment information is protected and that transactions are processed efficiently.

Plus, Stripe supports payments in over 40 countries and 135 currencies, making it a versatile choice for businesses of all sizes.

As the #1 WordPress plugin for digital selling and a verified Stripe partner, Easy Digital Downloads works seamlessly with Stripe to provide a powerful and user-friendly eCommerce solution — whether you’re offering one-time purchases or recurring payments and subscriptions.

WordPress, Stripe and Easy Digital Downloads logo banner.

With Stripe and EDD, you can:

New Stripe Payment Methods Added

Offering customers a variety of payment options is essential for digital sellers. It improves customer convenience and helps you reach a broader audience. A wider range of payment methods can help reduce cart abandonment, boost conversion rates, and increase overall sales.

Previously, EDD users could use Stripe to accept bank transfers, debit and credit cards, and Apple Pay/Google Pay.

As of EDD v3.3.5, connected accounts using the Stripe Payment Element can access more options, including:

CardsLink
AffirmBancontact
AliPayEPS
Amazon Paygiropay
Apple PayiDEAL
CashApp PayPrzelewy2
Google PayWeChat Pay

Note that this is not an exhaustive list. Stripe support and payment method availability may vary depending on the payment type, as well as location, currency, and cart contents.

Managing Stripe Payment Methods

EDD enables most Stripe payment methods by default. You can manage them directly within EDD settings in WordPress.

Just go to Downloads » Settings » Payments » Stripe. Under the Payment Methods section, you manage which methods are turned on/off.

The Stripe Payment Methods settings in Easy Digital Downloads.

Certain payment methods may require you to request access to turn them on. If so, you can handle this from your Stripe dashboard. Go to Settings ⚙in the top right corner, then click followed by Payments.

The Stripe Payment settings .

Under the Payment Methods tab, locate the payment method you want to enable and select Turn on. If further configuration is needed, it will be listed as Pending until approved.

Upgrade EDD and Add More Payment Options

Update to EDD 3.3.5 is a simple and effective way to enhance your online store and provide customers with a more convenient payment experience.

Go to Dashboard » Updates from your WordPress admin area to upgrade to the latest version.

If you want more information about the latest updates, feel free to visit the EDD Release Notes.

Don’t have Easy Digital Downloads yet? Upgrade to a premium pass and eliminate the 3% Stripe transaction fees!

Any questions, concerns, or comments? Don’t hesitate to leave a comment below or get in touch with our support team directly through our support page.

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

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Easy Digital Downloads v3.3.0 Enhances Email Management Experience https://easydigitaldownloads.com/blog/easy-digital-downloads-v3-3-0-enhances-amp-elevates-email-management-experience/ Wed, 17 Jul 2024 22:08:03 +0000 https://easydigitaldownloads.com/?p=1811087 The latest version of Easy Digital Downloads is here!

This significant update is packed with features designed to simplify email communication with your customers and boost the overall performance and reliability of your EDD store.

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Ready to take your customer communication to a whole new level? Easy Digital Downloads’ new updates focused on streamlining all aspects of email management can help.

🎉Today, we’re thrilled to announce the release of Easy Digital Downloads v3.3.0!

This significant update is packed with features designed to simplify email communication with your customers and boost the overall performance and reliability of your EDD store.

Here’s what you can look forward to:

Enhanced Email Management

EDD v3.3.0 simplifies and enhances the email management experience.

The all-new email editor lets you effortlessly edit, preview, and manage all your EDD emails from a central location. Additionally, improved email tags and functionalities offer greater flexibility and control over your email communication strategy.

Let’s take a close look at the email-related features and improvements.

New Email Editor

Say goodbye to scattered email settings and hello to a centralized hub for all your EDD email needs!

EDD v3.3.0 introduces a brand new Email Editor, located conveniently under Downloads » Emails. This intuitive interface provides a single location to:

  • View All Emails: No more hunting for specific email templates. The Email Editor displays all your EDD emails in one place, making it easy to find and manage the emails you need.
Easy Digital Downloads v3.3.0 email interface
  • Effortless Editing: Editing email templates is now a breeze. Simply select the email you want to modify, make your changes directly in the editor, and save.
Editing an EDD email template
  • Seamless Previewing: Before sending an email, you can preview it to ensure it looks exactly how you want. This allows you to catch any formatting or content issues before they reach your customers.
The option to preview an EDD email template

Beyond the centralized editor, EDD v3.3.0 brings several additional features to enhance email management.

Smarter Email Tags & Status Toggling

With EDD v3.3.0, email tags are more powerful and versatile than ever. They’re now more widely accessible to extensions, allowing for greater customization possibilities.

We’ve also introduce Smart Email Tags, meaning that the available Email Tags will adapt based on the specific email type and recipient. This ensures your emails are always personalized and relevant.

Need to quickly disable or enable an email notification? No problem!

With EDD v3.3.0, you can easily switch the status of most emails with a simple toggle.

The Easy Digital Download email status toggle settings.

Expanded Email Functionality

EDD v3.3.0 introduces a range of new functionalities to enhance your email communication strategy.

Refund Notification Emails

Automatically send notification emails to customers whenever an order is refunded. This keeps your customers informed and improves the overall customer experience. To go along with this, we’ve also added an Admin Refund Notification, to let store owners know when a refund is submitted.

We’ve also added two new Email Tags specifically for refunds which include the unique refund ID as well as the amount that was refunded.

Detailed Email Logs

Gain valuable insights into your email communication with a comprehensive log of all emails sent to customers by EDD. This log is available under the new Emails section: Downloads » Emails » Logs:

The EDD email logs screen

This log allows you to track which emails were sent, when they were sent, and to whom.

Order Fees Tag

Include order fees within your email templates using a new dedicated tag. This ensures your customers have a complete picture of their purchase details.

The Easy Digital Download order Fees tag

Stripe “Early Fraud Warning” Email Alerts

Stay ahead of fraudulent purchases and avoid Dispute Fees by getting emailed when Stripe’s Early Fraud Warning is triggered. With Stripe’s powerful machine learning, you can be notified when Stripe identifies a new order as suspicious. This gives you the chance to review the order and process a refund before the cardholder files a dispute, saving you time and money.

Restore Default Email Templates

Accidentally made changes to or deleted an email template? No problem. You can easily restore the default template with just a few clicks.

The latest version also now includes the ability to edit the New User, Password Reset, and User Verification emails.

These new functionalities provide valuable tools for building a robust and informative customer communication strategy.

Improved Session Handling for Enhanced Performance

A smooth and reliable shopping experience is crucial for any online store. EDD v3.3.0 significantly enhances the way EDD handles user sessions, which track customer activity during their visit to your store, especially during checkout.

By completely rewriting the session handling system from the ground up, the update achieves:

  • Increased reliability: Say goodbye to unexpected session issues. The new session handling system is built for stability, ensuring a more reliable shopping experience for your customers.
  • Enhanced performance: Enjoy a faster and smoother checkout experience for your customers. The optimized session handling system contributes to faster page load times and a more responsive shopping experience overall.
  • Improved caching: More pages can now be cached for guests, resulting in faster loading times for non-logged-in users browsing your store. This translates to a more positive user experience for potential customers.

You can also now change the session storage method under Downloads » Settings » Misc:

EDD session handling settings

Additional Notes

  • The Disable Purchase Receipts and Auto Register extensions are now considered legacy features and will be deactivated. This functionality is now built directly into EDD.
  • Be aware that some settings screens may look slightly different due to a visual update for checkboxes. They’re now toggles for a cleaner and more modern feel.
  • Updated translation-ready strings to make EDD easier to translate.

For more detailed information about EDD v3.3.0, we recommend checking out the following resources:

  • EDD v3.3.0 Release Notes
  • EDD Knowledge Base: The EDD Knowledge Base offers a wealth of resources and tutorials to help you get the most out of EDD, including information on email management and session handling.

Update to EDD v3.3.0

EDD v3.3.0’s all-new email editor and enhanced email functionalities streamline communication with your customers, while the improved session handling system ensures a smoother and more reliable shopping experience. With these updates, EDD empowers you to take your digital download store to the next level.

We encourage you to update to v3.3.0 and experience the many benefits it has to offer!

Before updating, it’s always a good practice to create a full backup of your WordPress site and EDD store before performing any updates. Check the EDD documentation for any known compatibility issues with your current theme and plugins.

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

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NEW: Commissions 3.6 Streamlines & Consolidates Emails and  Enhances Visibility https://easydigitaldownloads.com/blog/new-commissions-3-6-streamlines-consolidates-emails-and-enhances-visibility/ Tue, 09 Jul 2024 21:47:19 +0000 https://easydigitaldownloads.com/?p=1811898 Upgrade your EDD Commissions extension to the latest version to enjoy major email, performance & visibility enhancements!

The post NEW: Commissions 3.6 Streamlines & Consolidates Emails and  Enhances Visibility first appeared on Easy Digital Downloads.

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Easy Digital Downloads’ Commission extension offers a simple and seamless way to manage and track user commissions and revenue sharing during sales.

Today, we’re excited to introduce Commissions 3.6, the latest version of the extension with a few exciting updates.

Benefits of EDD Commissions

If you’re unfamiliar, EDD Commissions is the ideal solution if you’re looking to establish a marketplace system where vendors receive earnings on a commission-based model.

Easy Digital Downloads Commissions extension logo.

In addition to features like support for generating CSV files and tracking commission payouts over time, the add-on offers:

  • Effortless commission tracking: Automatically track commissions earned by affiliates or collaborators for each sale they drive.
  • Flexible payouts: Split revenue between multiple users, with options for both percentage-based and flat-rate commissions.
  • Simplified management: No more manual calculations! The extension handles all the complex math for you.

Once installed, you can access and manage the extension under Downloads » Commissions.

What’s New in Commissions 3.6

We’re excited to announce a new update to the Commission extension that brings even more efficiency and valuable information to vendors.

First, we’ve drastically improved the performance of paying out vendors. Whether you are generating a payout for a few commissions or tens of thousands of commissions, the new form can handle it.

We’ve also made significant improvements to emails.

Consolidated Commissions Emails

Say goodbye to multiple emails per order. With the upcoming release of Easy Digital Downloads 3.3.0, you’ll have all new email controls available to you.

In previous iterations of the Commission extension, each download that was purchased would generate its own email.

Now, vendors will receive a single email summarizing all the commissions for an order:

EDD Commission email containing multiple orders.

Note that this feature is not enabled by default. The option to turn it on is located under Downloads » Emails then click Commissions Earned on an Order:

Enabling the EDD Commissions setting for commissions earned on order emails.

Simply toggle the setting at the top of the screen to enable the consolidated commission emails feature and click the Save button. 

Enhanced Commission Insights & Visibility

The next major update included in the Commissions 3.6 release is the addition of two new email tags.

The first is a tag that displays a vendor’s pending (unpaid) commission amount. The second new email tag shows the vendor’s lifetime commissions earned:

New email tags for Easy Digital Downloads Commissions add-on.

This provides a clearer picture of their overall earnings.

It also helps encourage active vendors. This level of insight shows vendors exactly how their efforts are paying off. 

Update EDD Commissions Today

Updating your Commissions extension to 3.6 can help streamline communication with users and make it easier to track performance more effectively.

Don’t have Commissions yet? Installing it on your EDD site can help you grow your sales network and streamline operations by effortlessly tracking and managing commissions.

Commissions is included with Professional and All Access plans. If you don’t have one of these passes, grab one today and install the add-on in no time:

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

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NEW: Recurring Payments Update Adds Revenue Breakdown Report https://easydigitaldownloads.com/blog/new-recurring-payments-adds-revenue-breakdown-reports/ Tue, 06 Feb 2024 20:42:04 +0000 https://easydigitaldownloads.com/?p=1805795 Master your subscription payments with Recurring Payments v2.12!

Gain deep insights with the new Revenue Breakdown Report, boost performance & enjoy enhanced security.

Learn what to look forward to with the latest update so you can unleash the power of your subscriptions.

The post NEW: Recurring Payments Update Adds Revenue Breakdown Report first appeared on Easy Digital Downloads.

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Do you want to sharpen your business insight and take control of your subscription-based revenue like never before?

Our Easy Digital Downloads Recurring Payments extension can help—and we’re excited to announce the latest version, Recurring Payments 2.12, is here! 🎉

Recurring Payments v2.12 is a powerful new update with reports that give you the clarity and confidence to make smarter business decisions, optimize your pricing strategies, and build a thriving subscription-based business.

Explore the exciting improvements to look forward to:

Introducing Revenue Breakdown Report 🔑

The new Revenue Breakdown Report paints a crystal-clear picture of your subscription-based sales, slicing and dicing your earnings into gross revenue for:

  • New sales
  • Renewals
  • Upgrades

No more digging through spreadsheets or puzzling over ambiguous metrics. Now, you can see exactly where your revenue flows, identify growth opportunities, and tackle customer churn head-on.

Plus, the filterable report data is presented in easy-to-understand tiles, graphs, and charts.

New Report Elements 📈

The report (Downloads » Reports) is packed with insightful visualizations to guide your strategy.

Intuitive tiles offer a quick snapshot of key metrics, including the gross revenue for each revenue type and a comparison to the previous period selected:

Easy Digital Downloads' Recurring Payments Revenue Breakdown Report snapshot.

In addition, stacked bar charts reveal the contribution of each revenue type to your overall success:

The Recurring Payments Revenue Breakdown Report bar chart.

You can also dive even deeper with separate pie charts showcasing the sales and revenue breakdown for each category during selected periods:

Revenue breakdown pie charts for EDD Recurring Payments.

Want to laser-focus on a specific product? If you sell multiple products, you can simply filter the report from the drop-down menu and see how subscriptions to that particular offering are performing:

The option to filter revenue breakdown report by product in Easy Digital Downloads.

Beyond the Revenue Spotlight ⚙

Recurring Payments 2.12 doesn’t stop there. We’ve also implemented:

  • Enhanced file download access authorization for subscriptions. Rest assured that only eligible customers can access their purchased files.
  • Performance optimization. Experience faster loading times and smoother navigation for an even more efficient workflow.
  • Boosted PHP compatibility. Enjoy seamless operation with the latest version, PHP 8.2.

Upgrade to Recurring Payments 2.12 Today 🏆

Ready to dive into the data and unlock the full potential of your recurring revenue? Update your Recurring Payments extension today and unleash the power of the new Revenue Breakdown Reports!

The newest version is available for update to all customers. If you already have a pass, log in to your account now and get started.

Don’t have a license key yet? You can purchase one today!

Any questions, concerns, or comments? Don’t hesitate to leave a comment below or get in touch with our support team directly through our support page.

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

The post NEW: Recurring Payments Update Adds Revenue Breakdown Report first appeared on Easy Digital Downloads.

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New! EDD 3.2 Streamlines Discount Code Management (+ More) https://easydigitaldownloads.com/blog/new-edd-3-2-release-streamlines-discount-code-management/ Fri, 08 Sep 2023 15:37:51 +0000 https://easydigitaldownloads.com/?p=1798496 The latest version of Easy Digital Downloads is here! Learn how EDD 3.2 streamlines and simplifies discount code management & its other major improvements!

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Discount codes are a great way to boost your e-commerce conversions & sales. Thanks to Easy Digital Downloads, creating and managing them just got easier than ever.

🎉 Today, we‘re excited to announce the latest version of Easy Digital Downloads: EDD 3.2!

This major update introduces a handful of impressive and long-awaited features, including:

Updates for Better Discount Management 🏷

Much of the focus of this latest EDD release has been on implementing solutions for better, quicker, and easier discount management. We’re super excited about these changes and know you will be too. 😎

Improved Discounts List Views

The biggest updates included in EDD 3.2 are enhancements surrounding discount codes that help store owners more quickly and smoothly manage discount codes.

First, we updated the Uses and Status columns. When a discount code is limited, the Uses column now shows its maximum uses and how many times/the percentage it has been used. Codes with unlimited uses have an infinity symbol ():

The Easy Digital Downloads Discount List view.

In addition, Status is now its own column and gives you the following options:

  • Active
  • Scheduled
  • Inactive
  • Expired
  • 100% Claimed

Rather than automatically categorizing maxed-out codes as Inactive, they’re now labeled as 100% Claimed. This lets you quickly understand when it’s time to archive a code..which brings us to our next EDD 3.2 improvement.

New ‘Archive Discounts’ Feature

With the release of EDD 3.0, it was not possible to delete discount codes that had been used. Though this was meant to help keep accounting in order, over time, the accumulation of codes can lead to a crowded and confusing discount area that’s difficult to search and manage.

This latest EDD update includes a new Archive feature:

The option to archive a discount code in Easy Digital Downloads.

You can move a code from the main list to a separate Archive area. This helps you immediately clean up your discount area and save time.

The archived discount code area in Easy Digital Downloads.

Archived discounts cannot be used, and are removed from the default discount lookups to help improve performance. You also have the ability to unarchive and restore codes whenever needed.

Ability to Set Discounts for Product Variations

EDD 3.2 includes improvements for adding and editing individual discounts. One of the most notable is the option to set the Download Requirements for a new discount code to different variations of a product.

Previously, if you had variable-priced products, you could only apply the discount amount on the product as a whole, not the individual variations of it:

The old EDD Download Requirements for discount codes.

Now you can define a specific Price ID that the discount code is valid for. In other words, you can assign different discount amounts on different price variations of a product:

The EDD 3.2 Download Requirement options for adding discount to product variation.

Let’s say you’re selling a digital album at three price variations (Standard, Deluxe, and Exclusive). Rather than only being able to use one discount for all three versions, you could set the amount according to the product price point. For instance, a 5% discount for the Standard album and a 15% discount for the Deluxe album.

Option to Include/Exclude Product Category

Another way EDD 3.2 can help you save time creating, editing, and managing discount codes is by letting you include or exclude a product category from a discount.

The settings to include/exclude products for a discount by category in EDD.

For example, if you have a lot of products that you want the discount to work (or not work) for, rather than selecting each individual download, you can just choose the entire category.

New Discount Code Generator

Another improvement included with EDD 3.2 is the new Generate Code button. This feature, available only to EDD Pro users with a Personal Pass or higher, is added to the Code field when you’re creating a new discount:

The Easy Digital Downloads Pro Discount Code Generator tool.

This tool has a password-like User Interface (UI). You can pick a prefix and length, and specify whether it should include letters and/or numbers. It automatically generates a unique discount code that hasn’t been used on your site before.

Don’t have a Pro plan yet? Learn how to easily upgrade from EDD Lite to Pro.

Order Dispute Handling Improvements🧾

EDD 3.2 also brings a few improvements to Orders — more specifically, dispute recording.

The new On Hold status is primarily used to automatically detect dispute payments.

When a customer disputes an order with their bank, the dispute goes to the payment gateway (such as Stripe or PayPal Commerce). The gateway then lets us know that it’s a dispute record and to set the order On Hold.

The On Hold Order status in EDD.

On-hold orders can’t have products downloaded, so those customers initiating the dispute can’t access the files. This can help prevent fraudulent purchases on your site.

On the EDD View Order Details screen, there’s now a note recorded that includes a Dispute ID linking to the gateway. You can use it to view details about the dispute, upload evidence, etc.

EDD Order Extras dispute ID link.

This is just the beginning of improvements we want to make to help give users better insight into order dispute handling directly within WordPress/EDD admin. Keep an eye out for more updates in the future!

New ‘Service’ Product Type Added 💻

In previous versions of EDD, users have been able to use the free Downloads As Services addon to sell something that doesn’t have files. The extension gives you the option to hide the default ‘No Downloadable Files’ messages that otherwise display with these products.

With the 3.2 release, we merged this functionality into EDD Core. Now when adding or editing a download, you can simply select Services as the Product Type on the download page:

The Service Product Type in Easy Digital Downloads.

This feature is available to both EDD Lite and Pro users.

Other Big Changes & Updates ⚙

Before we wrap up, there are a few more notable changes and updates worth mentioning.

  • We’ve been able to get up to 20% performance improvement in the EDD checkout and customer interactions. There were a few ways we did this. We optimized both our codebase and database. Additionally, we deferred the sending of purchase confirmation emails to slightly after the customer completes their order (to avoid blocking the purchase process).
  • AmazonPay is now officially deprecated. Stores with it enabled can still use it. But you’ll see a deprecated-related message with the suggestion to move to Stripe or another gateway.
  • Easy Digital Downloads now requires PHP 7.4+/WordPress 5.8+ and is PHP 8.1 compatible.
  • The per-transaction fee for “Pay as you go” Stripe payments is now 3%. To remove “Pay as You Go” pricing, upgrade to and Extended Pass, and activate your license key.

Upgrade to EDD 3.2 Today 📣

The newest Easy Digital Downloads update is available to all users. If you already have a premium pass, you can update from right within your EDD-powered store, or visit your EDD account to get started with the update.

Don’t have a license key yet? You can purchase one today!

Any questions, concerns, or comments? Don’t hesitate to leave a comment below or contact our support team.

If you run into any problems, you can also check out Troubleshooting EDD Migration Issues.

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook, Twitter/X, or LinkedIn for more WordPress resources!

The post New! EDD 3.2 Streamlines Discount Code Management (+ More) first appeared on Easy Digital Downloads.

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NEW: Easy Digital Downloads Integration with SeedProd Website Builder https://easydigitaldownloads.com/blog/new-easy-digital-downloads-integration-with-seedprod-website-builder/ Sat, 15 Jul 2023 17:00:40 +0000 https://easydigitaldownloads.com/?p=1795321 Customizing your online storefront just got easier than ever, thanks to SeedProd’s latest integration with Easy Digital Downloads (EDD)! Now more than ever, creating a WordPress website that showcases, sells, and delivers your digital goods has become a streamlined process. In this article, we will explore the features of this game-changing website builder update and

The post NEW: Easy Digital Downloads Integration with SeedProd Website Builder first appeared on Easy Digital Downloads.

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Customizing your online storefront just got easier than ever, thanks to SeedProd’s latest integration with Easy Digital Downloads (EDD)!

Now more than ever, creating a WordPress website that showcases, sells, and delivers your digital goods has become a streamlined process.

In this article, we will explore the features of this game-changing website builder update and how it simplifies the process of setting up a high-converting online store.

What Is SeedProd?

SeedProd is a popular WordPress plugin that allows you to create and customize landing pages, coming soon pages, maintenance mode pages, and other types of temporary pages for your website(s):

The SeedProd plugin website.

It’s designed to help website owners build anticipation, capture leads, and maintain a professional appearance during site development or maintenance.

For WordPress e-commerce sites, SeedProd can be used in various ways to enhance the user experience and increase conversions.

SeedProd EDD Blocks & Features

SeedProd offers a ton of useful features and integrations. Check out this video below to learn more:

EDD Downloads Grid Block

One of the standout features of the SeedProd and EDD integration is the EDD Downloads Grid block. This block allows you to create a custom digital storefront where you can showcase all your products in one place:

The EDD Downloads Grid Block with SeedProd.

With easy-to-use customization options, such as displaying products by ID, tags, or category, and choosing the number of columns and pagination, you can tailor the display to suit your store’s needs. You can also choose to show or hide various details, including price, excerpt, full content, buy button, and product thumbnails.

Whether you sell software, digital art, or any other digital products, the EDD Downloads Grid block provides a visually appealing and user-friendly way for customers to browse, select, and purchase your offerings.

Pixel-Perfect Product Detail Pages

Product presentation is crucial in the digital commerce space, and SeedProd’s Download Post Type allows you to build pixel-perfect product detail pages effortlessly. By utilizing the Download Post Type in SeedProd’s Theme Builder, you can customize how your product pages look using the seven new EDD template tags.

These tags include:

  • Featured image
  • Title
  • Price
  • Content
  • Excerpt
  • Instructions
  • Add-to-cart

Seamlessly integrate these blocks into your page using SeedProd’s intuitive drag-and-drop builder, allowing you to place product information exactly where you want it. You can also add additional blocks like the Download Instructions block to provide clear guidance on downloading products or enable the Direct to Checkout toggle to streamline the buying process.

New Website Kits

To make the website-building process even more convenient, SeedProd has introduced 12 new customizable website kits. Instead of starting from scratch, you can choose from a range of pre-designed themes that suit various industries, including:

  • Property & corporate agencies
  • Finance websites
  • Music websites
  • Art museum websites
  • Beauty salon websites
  • Wedding
  • WooCommerce websites
  • Designer portfolios
  • Marketing websites
  • SaaS web app sites

These kits provide a solid foundation for your online store, allowing you to customize the design to match your unique brand.

Customizable Checkout

SeedProd takes the customization options even further by allowing you to create fully customizable shopping cart and checkout pages. By adding the EDD Checkout or Shopping Cart block to your pages, you can create personalized layouts with just a few clicks.

Combat shopping cart abandonment by displaying relevant digital products that customers may also be interested in, or enhance trust and credibility by including testimonials within the checkout process. With SeedProd’s customization capabilities, you can create a seamless and engaging checkout experience that drives conversions.

Get Started with SeedProd + EDD

The integration of Easy Digital Downloads with SeedProd makes selling digital products online more accessible than ever before. Whether you’re a seasoned digital entrepreneur or just starting, the combination of EDD’s powerful e-commerce plugin and SeedProd’s intuitive website-building features provides you with the tools to create a high-converting online store.

Don’t use EDD yet?

Then get started with SeedProd and unlock the potential of selling digital downloads online!

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

The post NEW: Easy Digital Downloads Integration with SeedProd Website Builder first appeared on Easy Digital Downloads.

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New! EDD 3.1.1: Stripe Payment Element, Setup Wizard, Pro version (+More) https://easydigitaldownloads.com/blog/edd-3-1-1-release-edd-pro/ https://easydigitaldownloads.com/blog/edd-3-1-1-release-edd-pro/#comments Tue, 14 Mar 2023 19:27:12 +0000 https://easydigitaldownloads.com/?p=1788021 If you’re an online seller, I have some great news: It’s now easier and faster than ever to create a WordPress eCommerce site and sell digital products. 🎉 Today, we‘re excited to announce the latest version of Easy Digital Downloads: EDD v3.1.1! This massive update introduces a ton of impressive new features. Whether you’re an

The post New! EDD 3.1.1: Stripe Payment Element, Setup Wizard, Pro version (+More) first appeared on Easy Digital Downloads.

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If you’re an online seller, I have some great news: It’s now easier and faster than ever to create a WordPress eCommerce site and sell digital products.

🎉 Today, we‘re excited to announce the latest version of Easy Digital Downloads: EDD v3.1.1!

This massive update introduces a ton of impressive new features. Whether you’re an existing or potential EDD user, this release has something for you, including:

Let’s take a closer look at what you can look forward to with the latest EDD release!

Our First EDD Pro Version 🏆

For the first time, Easy Digital Downloads has a Pro version. Currently, the Core (Lite) plugin is available for free on WordPress.org, with premium addons available for purchase.

Now, we’re introducing EDD Pro, which is available to all past & future EDD pass holders. It comes with features/premium extensions that the free plugin lacks, including:

  • Duplicate Downloads
  • Free Downloads
  • Invoices
  • Add to Cart Popup
  • Multi-Currency
  • Download Email Attachments

In addition to these popular and powerful EDD extensions, EDD Pro comes with major Stripe Payment Elements integration & enhancements, GeoIP support at checkout, new blocks, a better way to explore & install extensions, and more!

EDD ProEDD Free (Lite)
Install & activate extensions from WordPress adminDownload extensions from EDD site
Geolocation added to checkout✖
Downloads can be duplicated without an extension✖
Option to add a search form to the new User Downloads block✖

If you already have one of our passes, you can upgrade to EDD Pro by entering your license key on the Downloads » Settings page in WordPress:

Then you can click on Connect and Install Easy Digital Downloads (Pro) to begin the installation process:

Upgrading from EDD Lite to EDD Pro.

💡You can follow our step-by-step guide if you need help.

Onboarding Wizard for Quick Store Setup🔮

For new EDD users, the Onboarding Wizard helps you set up your store online within minutes.

The Easy Digital Downloads onboarding wizard.

This intuitive setup wizard guides you through the initial key steps of getting your e-commerce site up and running, including:

  • Entering business details
  • Connecting to a payment gateway
  • Adding conversion and optimization tools
  • Creating your first product

After entering your basic information and connecting to the Stripe payment gateway, you can configure your receipts by setting up the first email:

EDD 3.1.1 onboarding wizard.

In addition to the essential eCommerce features that come with EDD, the Onboarding Wizard lets you opt-in to tools for boosting conversions and optimizing your digital store:

EDD conversion & optimization tools in the onboarding wizard.

This step lets you install & integrate popular and powerful WordPress plugins:

The last step in the Onboarding Wizard is to create your first product to configure the basic values, such as the Product Name, Image, and Price:

Adding digital product in EDD 3.1.1 onboarding wizard.

You also have the option to add a download file (in a draft state, so it won’t be published to your site yet). From the Onboarding Wizard, you can Edit Your Product or Explore Extensions.

The last screen of the EDD onboarding wizard.

Stripe’s Payment Element for Smoother Checkout 💳

Another massive improvement included in the EDD 3.1.1 release is the Stripe Universal Payment Elements integration. This feature cuts the amount of work needed for processing payments in half, resulting in a smoother and even more reliable checkout.

The Stripe Link feature offers a much safer and faster way to integrate with Stripe.

The payment element on the Checkout page offers the option to Save your information to pay faster with Link. Users can securely enter and save their info with Stripe to streamline future purchases. The cards added on Link work on any site that supports Stripe Link.

After you enter your email address into the designated checkout field, Stripe sends a verification code text message:

The Payment Info section of the EDD checkout page using Stripe payment element/Link.

Once the code is entered, the credit card(s) used on other sites are automatically added. You can choose which one to use, update existing cards on file, and add a New payment method:

The Stripe Link payment element integrations option in EDD.

New users will automatically use the Payment Elements; existing EDD users can opt in when ready.

If you’re currently an EDD + Stripe user, you don’t have to worry about losing any existing checkout customizations when upgrading to EDD Pro or testing the payment element integration in a staging environment. The default Card Element setting is left as is, letting you easily switch to Payment Element when you’re ready.

The Payment and Card Elements Mode setting in EDD.

Our EDD Stripe documentation includes a Migrating to Payment Elements section that lets you know what changes you may have to make in the transition.

This Payment Element also supports Apple Pay & Google Pay support out of the box. EDD used to offer this as a separate Express Checkout option, but now it’s included directly within the same Payment Element.

Note that this feature is only available to users using Stripe Connect to integrate their Stripe account with Easy Digital Downloads.

Enhanced Extension Installation Experience 🧩

The EDD Extensions screen lets you view, browse, & search EDD add-ons. But EDD 3.1.1 brings some key enhancements that make exploring and installing extensions even easier.

Users without a paid license can see the Upgrade Now button beneath all of the extensions:

The Extensions screen for EDD 3.1.1

If you need to enter a pass key, you can click on Add your license key now link to enter & verify it directly within WordPress. Here, users can easily upgrade to EDD Pro:

The EDD settings to enter license key & upgrade to pro.

The available extensions will vary depending on which EDD Pass you have.

The option to install EDD extensions from WordPress screen.

For Personal, Professional, and Extended Pass holders, included extensions appear at the top of the Extensions screen with the Install button. Extensions that aren’t included are shown further down with an Upgrade Now option.

This new interface streamlines the process of installing EDD extensions. Unlike with previous EDD versions, you won’t have to leave your WordPress site and go to the EDD site to download an extension zip file.

After installing an extension, you can activate/deactivate it using the toggle switch:

Activating an EDD extension within WordPress.

In addition, you can click on the gear icon in the top right-hand corner to access the installed extension’s settings.

New & Improved EDD Blocks ⚙

EDD 3.1.1 introduces two blocks: User Downloads and Checkout.

The EDD User Downloads block replaces the download history shortcode. With the shortcode, the download history element and its pagination tended to be a bit clunky. It was redundant & would list items even if they didn’t have a download file:

A list of user downloads using EDD downloads history shortcode.

The new EDD User Downloads block is a lot cleaner & intuitive:

A preview of the EDD User Downloads block.

It lets you:

  • Show/Hide a search form (EDD Pro only)
  • Show/hide Product Variations
  • Hide Products With No Files, with the option to add/display text to show if there are no files
The EDD user Downloads block settings.

Technically, the EDD Checkout block isn’t new. But with the latest EDD 3.1.1 update, this Checkout block is the default element on the Checkout page instead of the previously used downloads checkout shortcode.

The default Checkout Block includes the Item Name/Price, a place to enter a discount code, personal info, and the card payment elements:

The EDD Checkout block [3.1.1]

Note that the Payment Elements still work with the Checkout shortcode. It just doesn’t look as good as it does with the Checkout Block.

GeoIP Support at Checkout to Auto-Fill ZIP📍

Another exciting new feature included with EDD 3.1.1 (for Pro users) is GeoIP location support at checkout.

The Billing Zip/Postal Code field on the checkout form fields automatically populates based on your location without you manually inputting it:

Billing details in EDD checkout page that auto-fills ZIP.

This can be incredibly helpful when it comes to taxes, as the taxes will automatically be applied based on the location of the user (if it’s relative).

Upgrade to EDD 3.1.1/Pro Today!

The newest Easy Digital Downloads update is available to all users. If you already have a premium pass, you can visit your account to get started with the update.

If you don’t yet have a license key, you can purchase one today!

eCommerce without limits!

That is our promise. Most eCommerce solutions limit your creativity
…not Easy Digital Downloads!

or try the free version.

Any questions, concerns, or comments? Don’t hesitate to leave a comment below or get in touch with our support team directly through our support page.

You can also check out Troubleshooting EDD Migration Issues if you run into any problems.

Thanks for using and supporting EDD. As always, we’re working daily (and as quickly as possible) to improve EDD!

📣 P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter for more WordPress resources!

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New! Discount & Subscription Improvements for Recurring Payments https://easydigitaldownloads.com/blog/new-recurring-payments-discount-subscription-improvements/ https://easydigitaldownloads.com/blog/new-recurring-payments-discount-subscription-improvements/#comments Thu, 17 Nov 2022 17:42:02 +0000 https://easydigitaldownloads.com/?p=1780494 Do you want a tool that helps you generate recurring income and automate your billing? For many, that solution is the Easy Digital Downloads Recurring Payments extension. And we have some exciting news about it…  🎉 Today, we‘re happy to announce Recurring Payments version 2.11.8! This release makes creating and managing discount codes and selling

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Do you want a tool that helps you generate recurring income and automate your billing? For many, that solution is the Easy Digital Downloads Recurring Payments extension.

And we have some exciting news about it…

 🎉 Today, were happy to announce Recurring Payments version 2.11.8!

This release makes creating and managing discount codes and selling subscriptions easier than ever. We’re super pleased about this update because it includes awesome new features, some of which you (or other EDD users) may have specifically requested!

Let’s take a look at some of the most significant improvements:

Offer One-Time Discounts Codes on Individual Basis

In the past, discount codes in Easy Digital Downloads were essentially all or nothing. You had two main options. You could make it so that all discounts apply to:

  1. Only the initial (first) payments of subscriptions
  2. All payments (every renewal)

This is still an option. If you go to Downloads » Settings » Payments » Recurring Payments, you’ll find the One Time Discounts option:

The One Time Discounts setting in Easy Digital Downloads.

If you select this box, by default, all your discount codes will apply only to a subscriber’s first (initial) payment. The discount(s) won’t be applied to subsequent subscription payments, such as monthly renewals.

But with the new Recurring Payments update, you’ll now also have the option to configure this setting on an individual discount basis.

You can create/edit a discount (Downloads » Discounts). Then, under the new Discount Renewal Orders setting, decide whether to make it for the first subscription payment or the lifetime of the subscription:

The Discount Renewal Orders setting in the Recurring Payments extension.

You can leave it set to the Store Default (currently is First Order and Renewals). This means the discount will be applied to all subscription payments.

The First Order Only option will apply the discount to the initial payment but not the following renewal orders. This can be useful for promotional offers. For instance, you could offer a 50% discount to new or first-time subscribers.

You can use the First Order and Renewals option for lifetime subscription discounts. Perhaps you have a partnership program and want to give those members a discounted rate for both the initial and renewal payments. This setting lets you do that.

Building this capability into the Recurring Payments extension means more flexibility with using discounts on your website. You can strategically offer them to customers to help boost sales and conversions.

Export Subscriptions for Detailed Reporting 📈

Another exciting new feature is the ability to export subscriptions to a CSV file, which can help with reporting. Exporting this information can help you analyze and visualize your data in a spreadsheet. You can use CSV files to create custom reports and combine the data with other analytics.

CSV files also make it easy to share the data with others. Users can open the file in their preferred spreadsheet program (Excel, Spreadsheets, etc.) to view the data.

EDD lets you export reports for earnings, customers, products, etc under Downloads » Reports » Exports.

With the latest version of Recurring Payments installed, you’ll find a new Export Subscriptions section:

The Export Subscriptions feature in Easy Digital Downloads.

You can select a product/download to gather subscription information about. It also lets you filter the reports by subscription start/end date.

Access Customer Subscription Data Easily ⚙

Speaking of subscriptions, we’ve also updated the subscription management interface (Downloads » Subscriptions). In previous versions, the screen to add and manage subscriptions looked like this:

The old subscription settings page from the Recurring Payments extension.

We rewrote the admin subscription forms to be more user-friendly, responsive, and accessible. With the new interface, the sections are arranged in a more organized and intuitive manner:

The EDD Subscriptions user interface.

The new interface is more consistent with both WordPress and Easy Digital Downloads and makes it easier to add manual subscriptions.

Unlike with previous versions, it’s possible to add a subscription with a $0 initial amount. It also defaults the billing cycles for you so you don’t have to manually enter them.

The filter bar lets you sort subscriptions by payment gateway and subscription status. Subscriptions also now have their own tab when you’re viewing customer details:

The Subscriptions tab under Customer Details in Easy Digital Downloads.

Overall Performance Improvements and Fixes ✅

We’re always working to ensure Easy Digital Downloads and its add-ons perform as optimally as possible. With this Recurring Payments update, we’ve made a handful of fixes to help boost its performance.

This includes resolving issues such as the Stripe express checkout causing PHP notices or the gateway causing a fatal error with one-time trials.

Now it’s also possible to:

  • Purchase a product free trial with PayPal Commerce
  • Automatically cancel active subscriptions when erasing a customer’s data
  • Use the subscription_details email tag for purchase receipt emails
  • Use the subscription_details, subscription_period, and subscription_term email tags for renewal and expiration emails

For more information and details about the Recurring Payments release, check out the extension’s change log.

Download Recurring Payments Latest Version

The newest version of Recurring Payments is available for update to all customers. If you already have a Professional Pass, log in to your account now and get started. If you don’t yet have a license key, you can purchase one today!

Any questions, concerns, or comments? Don’t hesitate to leave a comment below or get in touch with our support team directly through our support page.

Thanks for using and supporting EDD. As always, we’re working daily (and as quickly as possible) to improve EDD! 😊

P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter to stay up to date on EDD and relevant WordPress information.

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Introducing 10 New Core Blocks, Email Summaries & More… https://easydigitaldownloads.com/blog/new-edd-3-1-release-core-blocks/ https://easydigitaldownloads.com/blog/new-edd-3-1-release-core-blocks/#comments Fri, 07 Oct 2022 17:39:09 +0000 https://easydigitaldownloads.com/?p=1777528 At Easy Digital Downloads (EDD), one of our main goals is to make digital eCommerce as simple as possible. With this in mind, we’re incredibly excited to announce the release of EDD 3.1! 🎉 This is a HUGE update with a handful of significant changes and additions that make working with Easy Digital Downloads easier

The post Introducing 10 New Core Blocks, Email Summaries & More… first appeared on Easy Digital Downloads.

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At Easy Digital Downloads (EDD), one of our main goals is to make digital eCommerce as simple as possible.

With this in mind, we’re incredibly excited to announce the release of EDD 3.1! 🎉

This is a HUGE update with a handful of significant changes and additions that make working with Easy Digital Downloads easier and more enjoyable than ever.

From adding and showcasing digital products to streamlining the checkout experience for your customers, EDD 3.1 can help enhance all aspects of managing your eCommerce store.

Let’s walk you through the highlights.

What’s New?

One of the biggest updates with EDD 3.1 is the introduction of 10 new core blocks. While they don’t replace the existing shortcodes, they do provide new and improved markup and features that aren’t otherwise available.

We’ve also added some new core settings and feature updates, including email summaries, more precise reporting views, more button color options, and so on.

In this post, we’ll cover:

10 New EDD Blocks

Below are the blocks and changes you’ll find in EDD 3.1:

The EDD Core blocks.

As long as you’re running WordPress 5.8 or higher, you’ll be able to use them.

Buy Button: Boost Conversions With Easy-to-Embed CTAs

The EDD Buy Button is a simple block that adds the purchase button for a download:

The EDD 3.1 Buy Button block.

You can use it anywhere and choose to show the price or not. It lets you display variable pricing and select the product for it from the drop-down menu.

It can be super helpful for creating product landing pages where you’re putting all the product info out instead of using the download pages that get built-in automatically. The block also supports custom CSS classes if you wish to add those.

Order History: Keep & Display Organized Records of Each Purchase

The Order History block reimagines what was previously called the Purchase History block with minimal responsive markup.

Before, the Purchase History shortcode would produce a list-style table:

A EDD Purchase History page.

The new Order History block presents a cleaner, card-view look:

The Order History block.

It also supports all addons, including Software Licensing, Invoices, and Simple Shipping.

Products: Easily Showcase and Arrange Your Products Anywhere

In the past, the primary method of displaying downloads and products on pages was to use the downloads shortcode. This delivers a grid concept:

An example of a product grid.

While the grid concept is still available, the EDD Products block offers a more flexible and dynamic environment with many more options:

The EDD Products block.

Downloads can be paginated and ordered by various parameters. In addition, featured images, purchase forms, and pricing can be toggled off and on.

Registration Form: Simplify Registration to Increase Signups

The EDD Registration Form block is a simple block for registering users. You can add it to any page on your site as a CTA or use it to limit access to members-only content. It is similar to the existing shortcode, but supports more granular redirect options:

The EDD 3.1 Registration Form block.

It supports reCAPTCHA and can be a great option to put on a page that you’re restricting access to.

Login Form: Optimize Your Login to Boost the User Experience

The Login Form block is the same concept as the Registration Form block. You can use it to ensure only users registered with your site can access certain pages (or the entirety) of your site. It’s similar to the existing shortcode, but it supports more detailed control over redirecting after login:

The EDD Login Form block.

Additionally, when used with the new Login Page option in EDD settings, this replaces wp-login.php and features a full password reset flow. The Lost Password system supports reCAPTCHA.

Download Terms: Display Products Based on Specific Criteria

The EDD Download Terms block displays products based on the download categories or tags, similarly to the Products block.

You can customize the individual terms in several ways. For example, there are settings for changing the number of columns and the order, and options to show/hide empty categories, the title, thumbnail, description, count, etc.

Receipt: Automatically Provide Customers With Detailed Receipts

The Receipt block is a detailed receipt:

The Receipt block.

The order is similar to the shortcode, but all markup has improved responsiveness. It’s intended for use on the Receipt Page (renamed “Success Page”) and supports guest purchases.

When viewing the Receipt block as a user who is not logged in, you should experience one of two flows:

  • If the purchase does not have a user ID associated (it’s a guest purchase), you can enter the purchaser’s email address to confirm the order and can view all details.
  • If the purchase does have a user ID associated with it, then you will get a login form.

Confirmation: Give Customers Post-Purchase Info & Track Conversions

This block is very similar to the Receipt block but should not be used in its place, as it does not include hooks for details like subscription information. It is intended to be used with the Confirmation Page option and will display to users after completing the checkout process.

Unlike with the Receipt Page, files are displayed before pricing/totals. While similar, the Confirmation block/page should not be used interchangeably with the Receipt block/page. The Confirmation Page should be used separately for conversion tracking purposes.

Cart: Optimize the Shopping Cart to Reduce Abandonment

The shopping cart is the system on your eCommerce site that ‘holds’ items users want to purchase before actually going to the checkout. How it appears and functions on your site can influence the user experience.

The EDD Cart block is intended to replace the existing cart widget, although the parameters are different. The block can display as a mini cart (showing just quantity/total) or a detailed cart (showing more information, such as the itemized list with thumbnail images, product titles, and prices):

It also links to the Checkout Page, making it easy for your shoppers to complete their purchases.

Checkout (Beta): Create a Seamless Checkout to Boost Sales

We’re extremely excited to introduce the new Checkout Block and provide a modern take on the classic EDD Checkout screen. We’ve reordered the fields to improve conversations, improved the user context detection (only showing necessary fields to users), redesigned the payment method picker, and so much more.

We understand that the checkout experience is one of, if not the, most critical part of your store, so we are offering the checkout block as a ‘beta’ experience. This is to allow time to encourage you to test this new block and ensure that all of the amazing customizations you and other store owners have made to the EDD checkout are still compatible — without affecting your business.

Currently, this block is not added to a new site during the EDD install. Instead, the original checkout shortcode is used.

EDD 3.1 Core Settings & Feature Updates

The blocks aren’t the only new features to look forward to. Let’s cover some miscellaneous updates we’ve made with EDD 3.1.

Email Summaries: Receive Regular Store Reports

One of the new features added to EDD 3.1 is new email summaries. This lets you send weekly or monthly store reports to the admin or chosen emails that would look similar to this:

An EDD email summary report.

You can go to Downloads » Settings » Emails » Summaries:

The Email Summaries screen.

Under Email Frequency, you can pick Monthly or Weekly from the drop-down menu. The date will respect the schedule of your store. So if your week starts on Monday, it will send on Monday.

For the Email Receipt, you can leave it as the admin email or select Custom Recipients. You can also send a test email or disable email summaries altogether.

Require Login to Download Files

Under Downloads » Settings » Misc » File Downloads, we’ve added a Require Login setting:

The Require Login option in EDD 3.1.

When this box is checked, if you (or one of your users) try to click a file download from an encoded link while logged out, you’ll be presented with a login page. Once logged in, it will automatically download the file for you. This feature is really helpful if you want to restrict or limit file downloads to registered or logged-in users only.

“Success Page” Is Now “Confirmation Page”

The Success Page has been renamed to Confirmation Page to differentiate it from the receipt. The receipt includes detailed information about the order, such as the order number, date, status, and total.

In previous versions of EDD, once buyers completed their purchase, they would be sent to the Success Page, which required the [edd_receipt] shortcode:

The old EDD Success Page settings.

With EDD 3.1, there is a Receipt block and a Confirmation block. Each can be used to send users to their respective pages:

The Confirmation and Receipt Page settings in EDD.

The Login Page has been added for sites that support blocks (minimum WP 5.8). You can assign the Login Page under Downloads » Settings » Pages:

The EDD Login Page settings.

The page that you set the Login Page as must use the EDD Login Form Block.

Enhanced Report Filtering

Another big update we have with this release is with Reporting. We no longer have just this month/Last Month filtering features. With EDD 3.1, we added more detailed views and filtering options to your overviews so you can get a more specific and granular view of your analytics:

The report filtering options.

For example, you can see changes by filtering by Quarter to Date and comparing to Previous period/ quarter/year/etc.

reCAPTCHA Keys Added

reCAPTCHA keys have been added to Downloads » Settings » Misc. This means that you can automatically enable reCAPTCHA for the lost password and the registration forms. In older EDD versions, you would have to use the Checkout Fields Manager extension.

New Purchase Button Colors

New color options have been added to Downloads » Settings » Misc » Purchase Buttons:

The purchase button color options.

These use color pickers instead of the original CSS class names and will update all buttons that use the color classes throughout EDD.

New Receipt Tag

If you work on the development side of your site and want to add HTML or markers, this addition might be good to know. We’ve registered a new {receipt} tag that goes to the Receipt Page. When used, it will use “View Receipt” as the anchor text.

Before EDD 3.1, there was a {receipt_link} tag. This still exists. It adds a link so users can view their receipt either directly within the page or on a stripped-down version of the Receipt Page if, for whatever reason, they’re unable to view it correctly in their browser.

Combined with the Receipt block, the new tag should allow customers to view their receipt, regardless of browser session status.

The order history table in the admin now includes a View Receipt link so that any store manager/admin can view the customer-facing receipt:

The View Receipt link on the EDD order history table.

Similarly to Invoices, store managers/admins can always view receipts. Before EDD 3.1, Only the option to view an invoice was offered on the order history table. Now you can quickly view both.

Use EDD 3.1 to Help Grow your Business

EDD version 3.1 comes packed with powerful blocks that can help create a faster workflow. We’re here to help you scale and grow your business and have more time to focus on other tasks.

To upgrade your existing site, log in to your site, and go to Plugins. Find Easy Digital Downloads on the plugin list and click Upgrade.

Don’t have EDD? Grab an EDD Pass or SiteGround Managed EDD Hosting to get started selling!

P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter to stay up to date on EDD, WordPress, and digital creator tips.

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Announcing Managed EDD Hosting With SiteGround: Digital Ecommerce is Now Easier Than Ever https://easydigitaldownloads.com/blog/announcing-managed-edd-hosting-with-siteground/ https://easydigitaldownloads.com/blog/announcing-managed-edd-hosting-with-siteground/#comments Mon, 19 Sep 2022 15:00:00 +0000 https://easydigitaldownloads.com/?p=1776109 Back in 2012, we started Easy Digital Downloads (EDD) with one goal in mind: Make digital eCommerce easy and accessible for everyone. Since then, we’ve been striving hard to empower digital creators to effortlessly sell digital downloads with WordPress. And now, we’ve made a giant step towards making digital eCommerce easier than ever by partnering

The post Announcing Managed EDD Hosting With SiteGround: Digital Ecommerce is Now Easier Than Ever first appeared on Easy Digital Downloads.

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Back in 2012, we started Easy Digital Downloads (EDD) with one goal in mind:

Make digital eCommerce easy and accessible for everyone.

Since then, we’ve been striving hard to empower digital creators to effortlessly sell digital downloads with WordPress.

And now, we’ve made a giant step towards making digital eCommerce easier than ever by partnering with SiteGround – one of the best WordPress web hosting companies. You can now take advantage of SiteGround’s managed EDD Hosting to build a digital eCommerce website from the ground up in minutes, NOT hours!

Managed EDD Hosting: Launch Your Store in Minutes

SiteGound’s Managed EDD Hosting combines the hosting services of SiteGround and the eCommerce functionality of Easy Digital Downloads. With its guided onboarding tour, anyone who can point and click can get their digital store up and running.

managed edd hosting

Here are a few SiteGround-specific features you’ll find in every Managed EDD Hosting plan.

  • Managed WordPress: Every plan comes pre-installed with WordPress and provides you with WP Starter site-building wizard. It also offers managed auto-updates of core WordPress software and plugins.
  • eCommerce ready: The Easy Digital Downloads plugin is pre-installed so you can start selling digital downloads right away.
  • Free SSL: SSL is also pre-installed on your site at no extra cost. SSL is required for selling goods on your site with Stripe.
  • WordPress theme: The Vendd theme, a full-featured marketplace theme for EDD is the best choice for running a digital store.

SiteGround is also an officially recommended hosting provider by WordPress.org. They offer a wide variety of hosting plans, so you can find the one that’s custom tailored for your site’s needs.

All the Right Growth Tools for Your eCommerce Site

EDD Hosting also comes pre-installed with all the essential tools for growing your eCommerce site. Here are the plugins that are pre-installed with your hosting plan.

siteground edd hosting
  • SEO: All in One SEO, the best WordPress SEO plugin, is pre-installed, so you can easily optimize your website for users as well as search engines.
  • Google Analytics: To help you track your users with Google Analytics, MonsterInsights, the best Analytics plugin is pre-installed.
  • WordPress forms: Your customers can easily reach out to you, thanks to the WPForms plugin.
  • Growing your email list and sales: With OptinMonster, you can easily increase conversions and signups.

Build and Grow Your WordPress eCommerce Site!

If you’re looking for a platform that makes it super easy to launch your eCommerce site, then SiteGround’s Managed EDD Hosting is the best bet. Their Managed EDD Hosting lets you enjoy the flexibility and freedom of selling digital downloads with WordPress without the learning curve.

What are you waiting for? Launch your website today with SiteGround’s Managed EDD Hosting.

As always, we appreciate your support and look forward to continuing to help you sell digital products with ease.

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[New] Easily Control How Your Checkout Forms Interact + Support for reCAPTCHA v3 https://easydigitaldownloads.com/blog/new-easily-control-how-your-checkout-forms-interact-support-for-recaptcha-v3/ https://easydigitaldownloads.com/blog/new-easily-control-how-your-checkout-forms-interact-support-for-recaptcha-v3/#comments Thu, 25 Aug 2022 19:09:57 +0000 https://easydigitaldownloads.com/?p=1775045 Ever wish you could show or hide checkout form fields based on customer interaction? Showing only relevant form fields during checkout ensures you don’t scare away your customers with too many fields when they buy your product. Plus, it enables you to collect all the information you need without having to worry about cart abandonment.

The post [New] Easily Control How Your Checkout Forms Interact + Support for reCAPTCHA v3 first appeared on Easy Digital Downloads.

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Ever wish you could show or hide checkout form fields based on customer interaction?

Showing only relevant form fields during checkout ensures you don’t scare away your customers with too many fields when they buy your product. Plus, it enables you to collect all the information you need without having to worry about cart abandonment.

Today, we’re pushing out an update to our Checkout Fields Manager add-on. With this release (Checkout Fields Manager 2.2), not only can you dynamically update the checkout form, but it also secures the form from spam and abuse.

Let’s take a detailed look…

Smart Conditional Logic: Update Checkout Fields on the Fly

Easy Digital Downloads’ Checkout Field Manager lets you create a smart dynamic checkout form that enables you to collect ALL the relevant information you need from your customers.

With its smart conditional logic, your checkout form will dynamically show or hide fields based on customers’ selection and behavior while buying your product.

checkout fields conditional logic

You can choose to show or hide the fields based on the following:

  • Number of items in cart: The number of products added to the cart
  • Cart subtotal: Total amount before discount
  • Cart total: Total amount after discount
  • Downloads in or not in cart: Show or hide fields when a certain product is added or not added to the cart
  • User is logged in or not logged in: Display/hide fields based on the logged in status
  • User role: Show/hide fields based on WordPress user roles, such as admin, subscriber, editor, and more.
conditional logic

There are many possible use cases of conditional logic in the checkout. For example, you can choose to show the file upload field if a customer purchases a certain product, ask for additional information if a customer hasn’t logged in, or prompt customers to agree to Terms & Conditions if the cart subtotal is less than a certain amount.

Conditional logic supports most field types, except for the core field items that are required like first name, last name, and user email.

reCAPTCHA v3: Secure Your Checkout From Spam and Abuse

Previously, if you enabled reCAPTCHA security on your checkout form, your customers will have to click the “I am not a robot” checkbox or even complete an image recognition challenge.

Checkout Fields Manager 2.2 supports reCAPTCHA v3, which is invisible, so your customers won’t see the reCAPTCHA field in your checkout form. That means you can combat bots and spam while also offering a frictionless checkout experience to humans.

recaptcha easy digital downloads

We’re excited about this update and are continually striving to make selling digital products in WordPress as easy as possible.

Not using Easy Digital Downloads yet? Click here to get started today!

Thank you for your continued support in helping us make EDD the world’s best WordPress eCommerce plugin for selling digital goods!

P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter to stay up to date on EDD, WordPress, and digital creator tips.

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New! Grow a Global Audience with Multi Currency https://easydigitaldownloads.com/blog/new-grow-a-global-audience-with-multi-currency/ https://easydigitaldownloads.com/blog/new-grow-a-global-audience-with-multi-currency/#comments Tue, 19 Jul 2022 11:57:10 +0000 https://easydigitaldownloads.com/?p=1772414 Want to increase sales? Customers are more likely to purchase if the prices are in their own currency. We make that easy with our new Multi Currency extension.

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Want to increase sales? Customers are more likely to purchase from a store if the prices are in their own currency.

Easy Digital Downloads now makes it easier than ever to display and accept payments in more than 200 currencies anywhere in the world. 🌐

🎉 Today we are excited to announce Multi Currency for EDD 💶 💷 💴 💵

With multi-currency support, potential customers will be more likely to purchase from your website because:

  • They can see prices in their own currency (no mental math!) and
  • Avoid additional currency conversion fees on their bank statements (no surprises)

Take that competitors!

In the past you needed in-depth knowledge of code or had to hire a developer for functionality like this. Not anymore. You can manage it all with EDD without leaving your WordPress dashboard.

We’ll walk you through the highlights:

  • A currency switcher for site visitors on the frontend
  • Complete exchange rate controls on the backend
  • Fully integrated and supporting 200 currencies

Currency Switcher

Customers can switch currencies with just a click. Choose from buttons if you’ll support a few, or a dropdown if you’ll support a bunch. Display the currencies in a widget. This widget can be shown on product pages and the checkout page to give potential customers every opportunity to switch.

Screenshot: Currency switcher on frontend

Set the Exchange Rate Yourself or Automatically

EDD’s Multi Currency extension lets you automatically ‘set and forget’ the exchange rates with the Open Exchange Rates API. Leave it automatic and never have to think about it again. Select the Auto Update Exchange Rates option.

Screenshot: EDD Multi Currency Auto Updates

Simply leave the ‘Set the exchange rate manuallyunchecked on any currency you want automated.

Screenshot: EDD Multi Currency Settings
Open Exchange Rates is a trusted provider of live and historical currency exchange rates. It’s used by many of the biggest brands you trust each day! Learn More.

For the rates set to auto, you can choose how often you want to check and update the rates. Choose hourly, once daily, twice daily, and weekly.

Screenshot: EDD Multi Currency Auto Update Frequency

Need to set one or two manually for some reason? Just do it. You can individually set an exchange rate yourself by clicking the ‘Set the exchange rate manually’ box and setting a rate.

Screenshot: EDD Multi Currency: Set Manual Exchange Rate

🚨 Important Note:
If you are or were using the third-party Aelia Currency Switcher extension you can migrate everything over to Multi Currency. Be sure you have our Multi Currency extension activated before migrating from an EDD version 2 site to an EDD version 3 site.

🔎 Learn more on this Doc

Fully Integrated and Supports 200 Currencies

You let us know that you wanted this functionality and didn’t want to rely on third party extensions. Set up Multi Currency and never worry about it again. It’s part of EDD’s official features now and we’ll keep maintaining and improving it.

Multi Currency supports over 200 world currencies. No matter where your site visitors are from, they won’t think twice about making a purchase, without any hassles or fees. This will set your website apart from the others.

You never have to deal with manual calculations or conversions again.

🌐 Multi Currency helps you grow your business without growing your busy work!

We know that Multi Currency will improve conversion rates. It’s such a simple way to grow your business.

Multi Currency is included with any EDD Pass.

Thanks for using EDD. We’ll keep bringing you features like Multi Currency, to help increase your conversion rates. Did you hear about version 3.0? It’s a big deal, it’ll make improvements faster than ever.

Share your digital creations with the whole world!

Cheers,

Joe Wells
Product Educator, Easy Digital Downloads

P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter to stay up to date on EDD, WordPress, and digital creator tips.

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[New] EDD 3.0 is here! – Massive Reporting Improvements (+ More) https://easydigitaldownloads.com/blog/edd-3-is-here-massive-reporting-improvements-and-more/ https://easydigitaldownloads.com/blog/edd-3-is-here-massive-reporting-improvements-and-more/#comments Wed, 13 Jul 2022 19:08:42 +0000 https://easydigitaldownloads.com/?p=1769610 This is a big day for digital creators. Easy Digital Downloads version 3.0 is here! Make better decisions faster with redesigned reporting tools and more!

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🎉 This is a big day for digital creators!

Today we are beyond-excited to announce that Easy Digital Downloads version 3.0 is here!

A few weeks ago we started using EDD 3.0 on our own website. We are, after all, one of our own biggest customers. Meta. 😵‍💫 It’s running great!

What’s New?

The first thing you should know about EDD 3.0 is that behind-the-scenes it’s been completely rebuilt with a custom database structure. This custom structure is faster, more scalable, and more robust than anything happening in the WordPress community.

This new database structure begins a new era for your EDD shop. Our future together is brighter than ever. Grab your shades. 😎

EDD 3.0 lays the groundwork for us to give you new –more powerful– features faster.

Use Improved Reporting to Make Business Decisions

The first place you’ll see our hard work shine is with reporting. First, head over the Downloads > Reports you’ll find a new dashboard full of actionable data. These reports load blazing fast!

Screenshot: EDD 3.0 Reports Tab

The focus of our new Reporting area is to empower you as a business owner to know where you’re at and how to make improvements. 

  • Monitor and learn with 40 new reports accessible with one click
  • The entire reporting interface has been redesigned from the ground up to give you the data you need, when you need it.

Each report view is designed to give you valuable insights that you can put to use right away.

Screenshot: EDD 3.0 Customer Report

For example, click on Customers and immediately see the average revenue per customer or who your top 5 customers are.

Screenshots: EDD 3.0 customer reports

Manage Orders and Refunds with Ease

Managing orders in 3.0 is more consistent and reliable. 

In EDD 2.0 customer purchases were under ‘Payment History’. From now on we’ll call them ‘Orders’.

Screenshot: Payment History now called Orders
Payment History = Orders

The Orders listing has a refined look with prominent order Number and visual Status makers.

Animated Screenshot: EDD 3.0 New visual status markers

Refunds

Issuing a refund has been redesigned to give more accurate reporting. Just click Edit to view/edit an Order. Next, click the Initialize Refund button. Select the items to refund, or all of them, and click Submit Refund. That’s it! The refund will begin processing.

Animated Screenshot: EDD 3.0 Refund Process

Add and Organize Downloads Faster

Your Downloads (products) screen has refinements too. Easily access Categories and Tags right from the same screen.

Screenshot: EDD 3.0 New Categories and Tags Tabs

Create and edit Downloads with the Block Editor! With the Block Editor you’ll be able to make beautiful product pages with visual layout controls.

Screenshots: EDD 3.0 editing Download with block editor

Reorganized for Simplicity

The Downloads sidebar has been reorganized. Items are grouped by task.

Screenshot: Side menus compared

There is a new status bar at the top of your WordPress Dashboard. Easily access reports, settings, store status, and more right from there.

Screenshot: EDD 3.0 top admin bar

Migration from 2.x to 3.0

When you upgrade to EDD 3.0 a simple migration process will run to update your store to the new database structure.

Animated Screenshot: EDD 3.0 Upgrade Database
  • Please make a backup copy of your database before running the upgrade, it’s safe, but not reversible
  • Consider running the upgrade on a staging copy of your website first
  • If you’re using the Aelia Currency Switcher plugin be sure to install and activate Multi Currency before the migration. Learn more here.

Command Line

For larger sites and advanced users, you can also run the upgrade via WP-CLI with this command:

wp edd v30_migration

Add-on Compatibility

Over the last year we’ve been releasing updates to our official add-ons that include in support for Easy Digital Downloads 3.0, so assuming you’ve been keeping your extensions up to date, you should be ready to go from day one!

EDD 3.0 Helps Your Business Grow

EDD version 3.0 is faster and more scalable. We’re here to help you grow your business and have more time to focus on other tasks.

Selling in multiple countries? EDD can display and accept payments in multiple currencies. You can easily migrate from third-party tools like Currency Switcher by Aelia with any EDD Pass.

Upgrade today for free. Don’t have EDD? Grab an EDD Pass or SiteGround Managed EDD Hosting to get started selling!

  • To upgrade your existing site, log in to your site, and go to Plugins. Find Easy Digital Downloads on the plugin list and click upgrade.

🌐 Want to help translate EDD to your language? We’ve made it easier! Click here to get started.

👂As always, we love to hear your feedback, just contact us via the support page.

Onward!

Chris Klosowski
President of Easy Digital Downloads

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New! Build A Marketplace with Frontend Submissions 2.7 https://easydigitaldownloads.com/blog/build-a-marketplace-with-frontend-submissions-2-7/ https://easydigitaldownloads.com/blog/build-a-marketplace-with-frontend-submissions-2-7/#comments Thu, 10 Mar 2022 14:32:01 +0000 https://easydigitaldownloads.com/?p=1752910 Build A Marketplace with our Frontend Submissions extension. Version 2.7 is out making it easier than ever! It includes a redesigned email experience.

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Grow sales by letting other creators sell their products in your store. With our Frontend Submissions extension we make it easy!

With Frontend Submissions (FES) you create an easy way for other people to submit products to your store. These ‘other people’ are called vendors. Once you have vendors, your site has become a marketplace.

In the past building a marketplace site was hard. But Easy Digital Downloads (EDD) makes it simple. No custom coding required!

🎉 Today we are excited to announce Frontend Submissions version 2.7. Running a marketplace website is easier than ever.

Here are the highlights of this release:

  • An all-new experience for email management
  • More intuitive menus and settings
  • Accessibility enhancements that make FES better for everyone
  • Behind-the-scenes improvements and fixes that make FES faster and more reliable

What Is A Marketplace? Why Would I Want to Build One?

You may be wondering what exactly a marketplace is. You may be thinking that it sounds hard to do, or there may be no reason for you to try building one. But there are many reasons to consider it.

📈 Building a marketplace = adding value for your current and potential customers

More products in your store make more sales possible. That’s one nice benefit for you if you build a marketplace.

But let’s think about your customer. There they are, busy running their business and looking for solutions to their problems. 🥺

And you save the day, providing valuable solutions to their problems with your products. You have found a niche. A little segment of the market where your skills and experience can really help others.

Once you have a store set up that is serving a niche, you’re in business! The next step is to continually add more value for your current and potential customers.

One way to add value is to offer other related products (solutions) to their other problems. The fastest way to add more products to your store is often to sell other creator’s products. You don’t have time to build everything. So sell what’s already out there.

Curate a group of products for your customers. Now your store is becoming a one-stop shop. A marketplace.

How An FES Marketplace Works

  1. First use EDD + FES to set up a way for other creators to submit products to sell in your store
  2. Review vendor products as they come in
  3. Approve those you want to sell
  4. When these items are sold, you make money, and you pay a commission to the vendor. You get to decide the terms of the revenue split, and control the entire customer experience!

The first thing you’ll notice when setting up a marketplace is that there is a lot of emailing involved.

The good news is that we have thought through all the emails for you! 🙌

Not only that, with Frontend Submissions 2.7 we have rebuilt the entire email experience to make it easier than ever. Let’s take a look.

All-new Email Experience

The FES emails are now located under Downloads > Settings > Emails > Frontend Submissions.

Here we have a redesigned view of all the emails needed to manage the frontend submission process. It’s easy to see each email’s status and click through to edit.

Screenshot: Use Frontend Submissions to make a marketplace - Email Settings

You can quickly enable or disable each email with just a click. The individual emails are ready to send, with sensible default text.

Or, edit their content with the rich text editor. Make use of a wide array of Template Tags that automatically insert things like first names, last names, post title (the name of the product) and so on. Click here for a full Template Tag guide.

Screenshot: Use Frontend Submissions to make a marketplace - Email editor

Redesigned Menu Structure

We’ve made Frontend Submissions more tightly integrated with Easy DIgital Downloads. FES has its own menu item for general settings under FES. The email settings have been moved under Emails as shown above.

Screenshot: Use Frontend Submissions to make a marketplace - FES settings

Vendor Forms

Another big component of building a marketplace are the forms. You’ll need a form for vendors to register on your site, submit products, and create a profile. FES has all this built and ready for you.

Screenshot: Use Frontend Submissions to make a marketplace - Vendor forms

FES includes a powerful form builder for customizing each form just as you need it for your business.

Screenshot: Use Frontend Submissions to make a marketplace - Vendor form editor

🔍 Learn more about FES basic setup

Version 2.7 has a lot of behind-the-scenes improvements. The form editing interface has been updated with better accessibility, validation, and HTML 5 markup.

Other Improvements

There are also more than 15 subtle behind-the-scenes improvements and bug fixes to the plugin. We’ve even consolidated the base code to streamline it and make it more secure.

Mark(etplace) It Up

Turn your digital product store into a marketplace with Frontend Submissions. Make more money and help more people!

Commissions

When you sell outside vendor products in your store, you’ll need to pay them. This is called paying a commission. FES works perfectly with our Commissions extension.

Most people who use FES also use our Commissions extension. Don’t worry, you don’t have to buy both extensions! Both are included in a Professional Pass.

If you already have a Professional Pass, log in to your account now and get started!

Thanks for using and supporting EDD. We are working every day to make EDD better, as fast as we can type.

Cheers to your growth,

Joe Wells
Product Educator, Easy Digital Downloads

P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter to stay up to date on EDD and relevant WordPress information.

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New! Improve your Releases with Git Download Updater 1.3 https://easydigitaldownloads.com/blog/improve-your-releases-with-github-download-updater-1-3/ Tue, 01 Feb 2022 15:43:15 +0000 https://easydigitaldownloads.com/?p=1746724 It only takes one typo to break your software or digital product. Use our Git Download Updater to improve your releases.

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Developing digital products is complex. Even more complex if you provide software products like desktop applications or WordPress plugins and themes.

Keeping track of all your code and files so that your product works flawlessly for your customers is crucial. Thank goodness for git, right?

😃 Today we are excited to announce Git Download Updater version 1.3.

Here are the highlights of this version:

  • Deploy software packages using GitHub’s Releases
  • Improved error handling and messages
  • Other stability enhancements

What Is Git?

First let us explain git, just a bit, if you are not familiar with it. (Sheer poetry)

Git is a version control system for digital documents and computer code. It keeps track of every little change you make to your software product or codebase. It helps remote teams stay in sync with each other as they continuously make improvements.

Screenshot: EDD using git on Github
EDD source code built collaboratively using git on GitHub

With git you create a single place where all your files and code are stored; it’s called a repository. Most people call them ‘repos’ for short. Then, git automatically keeps track of any little changes committed to the repo. You know who did what, when, and why (via commit comments).

Git is used by software developers of all sorts. Other people use git too, to collaborate on writing books, creating music, maintaining legal documents, even designing 3D models.

Two of the most popular platforms for storing git repositories online are GitHub and Bitbucket.

🤓 Now, back to the highlights.

Deploy Software Packages Using GitHub’s Releases

In previous versions of Git Download Updater, you selected a GitHub tag and the plugin then downloaded the entire source code of the repository to attach to the product. This had some frustrating limitations. Using Composer? That meant you had to commit your /vendor/ directory—yuck!

Screenshot: EDD download settings with git tags

In this new version, you can now select any of the assets uploaded to the corresponding GitHub release. This gives you more control over how files are organized and deployed.

As an example: you can use GitHub actions to build your production-ready zip file, attach the zip file to the release, and select this asset using Git Download Updater. You can work faster and prevent errors. Your customers get more reliable software.

Learn more about GitHub releases on their announcement post and this Doc.

*Please note; the Release Assets feature is only available when hosting your repositories on GitHub.

Improved Error Handling and Messages

There are a lot of moving parts between your Downloads (products) and your git repos. Sometimes something can go wrong. Often it’s just a little configuration error that is quick to fix.

We’ve added more detailed feedback to error messages to help you get back on track. It can be faster if you understand the error and fix it yourself. But don’t worry, our support team is also always here to help! 😉

Other Stability Enhancements

We’ve also made a dozen or so behind-the-scenes improvements:

  • The minimum PHP version is now 5.6.
  • Improved compatibility with PHP 8.
  • The new/edit download interface has been further updated to be consistent with the WordPress admin.
  • The transient to store the list of repositories is now stored indefinitely, but can be manually refreshed.
  • The warning modal has been updated for improved accessibility.

Git After It

Streamline your software releases! Add Git Download Updater and make your next version release faster for you while keeping it simple for your customers.

To download the Git Download Updater extension, you need to have an All Access Pass.

Git Download Updater works with repos hosted on GitHub and Bitbucket.

If you already have an All Access pass, log in to your account now and git it (I just can’t help myself, GitHub dad jokes 🙄).

Thanks for using and supporting EDD. We have plenty of new features to roll out in 2022. We can’t wait to tell you about them!

Happy releasing,

Joe Wells
Product Educator, Easy Digital Downloads

P.S. Be sure to subscribe to our newsletter and follow us on Facebook or Twitter to stay up to date on EDD and relevant WordPress information.

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Introducing Invoices 1.3 – Impress Your Customers with Attractive Invoices https://easydigitaldownloads.com/blog/introducing-invoices-1-3-impress-your-customers-with-attractive-invoices/ Wed, 10 Nov 2021 14:15:00 +0000 https://easydigitaldownloads.com/?p=1730407 Encourage customer loyalty by making it effortless to create attractive invoices. Easy access to purchase information builds trust.

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Have you heard that it costs you way less time and expense to keep an existing customer than it does to get a new one?

Some studies say it takes 5 times the expense to get a new customer. Others up to 25 times the expense! Either way…wow. 😮

We’re here to help develop loyal customers. Today we bring you Invoices 1.3!

Happy customers are more likely to become repeat customers. Providing customers with easy access to their purchase information builds trust.

Here are the highlights of Invoices version 1.3 release:

  1. Attractive invoices with no coding required
  2. Secure (tokenized) invoice links for easy access
  3. One-click PDF generation
  4. Merging of Invoices and PDF Invoices into one extension

Attractive Invoices with No Coding Required

Create great-looking invoices all from your WordPress dashboard. There are 3 Invoice Styles to choose from.

  • All 3 allow you to add a logo or graphic.
  • “Default” and “Lines” styles allow you to set a color which is used throughout the lines in the document.
  • A third “Minimal” style allows you to drop the lines if that is your preference.
Screenshot: the 3 attractive invoice style presets
The “lines” style will look familiar to PDF Invoices users. We’ve brought it over into Invoices version 1.3.

Fully Customizable Invoices

The invoices are built with HTML, so you or a designer have the option to fully customize the style with CSS. Developers will appreciate the hooks available to change the output.

All this means you can tailor invoices to best suit your customers’ wants and needs. Those professional details go a long way to building trust and making your customers become repeat customers.

Improved Invoice Workflow

The Invoices extension has always allowed both store owners and customers to adjust the customer information on an invoice.

This is so a customer can include important information, for example; full customer address, or a VAT or tax number.

The workflow for Invoices used to look like this:

Illustration: EDD Invoices old workflow
  1. Click Generate Invoice
  2. Fill out form to make edits to the invoice
  3. Submit the form
  4. View the Invoice

We wanted to improve that and make it more intuitive. We also have made the edit step an option that site owners can enable or disable.

Now the workflow for Invoices is:

Illustration: EDD Invoices new workflow
  1. Click View Invoice
  2. The customer sees the invoice
    • Optional: Allow user to edit invoice

This is easier and more intuitive for customers. It has the added benefit of allowing you to disable customer invoice editing if that’s a feature you do not need.

All of this means you can give your customer self-serve access to attractive invoices for their records. This saves you time and labor in customer support.

The ease of use and transparency on your store will encourage customer loyalty.

Secure (Tokenized) Invoice Links for Easy Access

The custom URL used to view invoices has been updated to allow secure access to invoices. This means customers can view their invoices, without logging in, if they have the secure link.

Customers can share the invoice with their accountant or tax preparer with no fuss. Or they can easily access a nice printable invoice at any time, even if they are not logged in.

Illustration: click on View Invoice to view Invoice without logging in

This is much more convenient for your customers. They just click and view.

This is much better than clicking, trying to log in, forgetting their password, resetting password and getting frustrated.

(I know, that never happens to you because you remember all your passwords on all your sites 😉).

When you make things convenient for your customers, you are developing customer loyalty.

One-click PDF Generation

You can now generate and download a PDF invoice with one click. They will have the styling you chose from the 3 Style Presets.

Illustration: one-click PDF generation and download

Merging of Invoices and PDF Invoices into One Extension

The best features of PDF Invoices are now a part of Invoices 1.3. So we think it will be more simple if we just roll these two extensions into one.

Illustration: merging PDF Invoices and Invoices extensions

Everyone using either extension will have access to all features. There’s no more wondering which EDD Invoice extension is the best for your use case. Sweet deal!

Existing PDF Invoices user?

Perfect. None of your data will be affected. You just get more features!

If you have a PDF Invoices license, you can now log in to your account and grab Invoices any time you want. It’s yours to use as long as you keep your license subscription active.

All you have to do is log in to your EDD account area. Look for File Downloads. Next, look under Files and grab the Invoices ZIP file.

Screenshot: Invoices plugin under File Downloads

If you have an EDD Pass you can find Invoices under View My Downloads in your account area:

Screenshot: Invoices plugin under Access Your Downloads

🚨 Remember: with the release of the Invoices extension version 1.3 we are recommending all users of the PDF Invoices extension switch over to the Invoices extension.

Want to keep more of your customers? Add attractive invoices to your site so you can make a good impression and make it easy for customers to access their purchase information.

To use Invoices you need an EDD Pass. Grab one today if you don’t have one.

To learn about all configuration options for Invoices 1.3 click here to view our Docs.

Thanks for using EDD to sell your digital creations. We’ll keep working on more great features to grow your business.

Joe Wells
Product Educator
Easy Digital Downloads

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Introducing Reviews 2.2 – New Ways to Drive Sales Using Social Proof https://easydigitaldownloads.com/blog/introducing-reviews-2-2-new-ways-to-drive-sales-using-social-proof/ https://easydigitaldownloads.com/blog/introducing-reviews-2-2-new-ways-to-drive-sales-using-social-proof/#comments Tue, 26 Oct 2021 14:26:51 +0000 https://easydigitaldownloads.com/?p=1727749 Did you know that according to research, 72% of customers won’t make a purchase decision without reading product reviews first? That’s HUGE! This is why today, we’re excited to share our newest release of the Reviews extension to help you get more sales. Here are the highlights of the Reviews 2.2 release: A new Reviews

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Did you know that according to research, 72% of customers won’t make a purchase decision without reading product reviews first?

That’s HUGE!

This is why today, we’re excited to share our newest release of the Reviews extension to help you get more sales.

Here are the highlights of the Reviews 2.2 release:

  • A new Reviews Block for easily displaying reviews with the Block Editor
  • Improved structured data output for rich search results
  • Other enhancements and bug fixes

The New Reviews Block

The most exciting feature in Reviews 2.2 is the Reviews Block.

The Reviews Block makes it simple to add reviews to your product pages. Here’s how it works. When you are editing a post or page with the block editor, go to the + button on the top left.

Screenshot: Adding a block to the page

Search for or scroll down to the block called Reviews and insert it into your page.

Screenshot: the new reviews block in the page using the block editor

You can select which product and which review you want to add to the post. The review, or reviews, are added to your post with professional styling.

Screenshot: reviews shown on website front-end, using WP Astra theme
Using WP Astra Theme

Not using the block editor yet? Don’t worry.

The Reviews extension has full support for shortcodes and the classic editor. Visit our documentation to learn more.

Improved Structured Data for Rich Search Results

Have you ever Googled for an eBook, movie, or another product and saw additional details about a product in a special box?

That’s called Rich Snippets, and they can help you get higher rankings, more clicks, and of course more sales.

Screenshot: several Google search results with rich snippets

With our Reviews extension, we automatically add improved schema markup on your product pages, so your website can stand out in Google.

For example, let’s say you are selling an eBook called ‘The 1 Hour Workweek’ on your site. Here is your search result page without Reviews.

Screenshot: a Google search result without rich snippet

Now, here is your rich search result page with Reviews.

Screenshot: a Google search result without rich snippet

Which of these two search engine results would you rather have? The rich search result page is far better.

The free version of Easy Digital Downloads has support for basic structured data, including displaying product prices.

The Reviews extension takes this a step further by including stars, the average rating, and number of reviews given.

This is proven to help you stand out which means you get more clicks and higher sales.

Using the Reviews extension

Reviews allows you to collect and manage product reviews all within EDD.

Once installed, you’ll have a full-featured reviews system on your site. Customers can leave reviews, complete with a title, 1-5 star rating, and a comments field.

On your WordPress dashboard look for a new menu item on your left-side navigation. Under Downloads » Reviews, you’ll see each review as it comes in.

You can moderate the reviews the same way you manage comments on your WordPress site. There are options to approve, unapprove, or mark as spam.

Screenshot: EDD review page on WordPress dashboard

The plugin will output everything as properly structured data. It will look good visually to your site visitors. It will also look good for the Google bots that crawl your site to create search results. You don’t have to code anything.

Screenshot: reviews shown on website frontend

The Reviews extension includes CSS classes. It will look great without any coding or customization. However, you or your developer can also use the built-in CSS classes to do more customization if desired.

Screenshot: write a review interface for website frontend

Aside from the awesome new features, Reviews version 2.2 also includes 9 other enhancements and 7 bug fixes. Learn more on the changelog.

What are you waiting for? Go ahead and add Reviews on your site, so you can increase your sales with the power of social proof.

To download Reviews, you need to have an Extended, Professional, or All Access Pass. Get started or upgrade your Pass here.

If you already have one of these passes, log in to your account now and grab it.

As always, we want to thank you for your continued support of EDD, and we look forward to bringing you more amazing features to grow your business.

To higher conversions,

Joe Wells
Product Educator
Easy Digital Downloads

The post Introducing Reviews 2.2 – New Ways to Drive Sales Using Social Proof first appeared on Easy Digital Downloads.

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Easy Digital Downloads is Joining the Awesome Motive Family https://easydigitaldownloads.com/blog/easy-digital-downloads-is-joining-the-awesome-motive-family/ https://easydigitaldownloads.com/blog/easy-digital-downloads-is-joining-the-awesome-motive-family/#comments Wed, 22 Sep 2021 12:40:54 +0000 https://easydigitaldownloads.com/?p=1718641 Today, I’m excited to share that Easy Digital Downloads along with all other Sandhills Development plugins are joining Awesome Motive.

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Today, I’m excited to share that Easy Digital Downloads along with all other Sandhills Development plugins are joining Awesome Motive.

Since this is BIG NEWS, you probably have a lot of questions like: who is Awesome Motive, how did this acquisition come about, what will happen to the Easy Digital Downloads team, what’s coming next, etc.

Who’s Awesome Motive?

Awesome Motive is a company started by Syed Balkhi with a mission to help small businesses grow and compete with the big guys.

The AM team is behind some of the most popular plugins and resources in the WordPress ecosystem:

  • WPBeginner – the largest free WordPress resource site for beginners.
  • OptinMonster – popular conversion optimization software that helps you convert abandoning visitors into subscribers and customers.
  • WPForms – the most beginner friendly WordPress form builder.
  • MonsterInsights – the most popular WordPress Analytics plugin that helps you grow your business with confidence.
  • AIOSEO – the original WordPress SEO plugin to help you get more traffic.
  • WP Mail SMTP – the #1 plugin that helps improve your WordPress email deliverability.
  • SeedProd – the best drag & drop landing page builder for WordPress.
  • RafflePress – powerful WordPress giveaway and contest plugin to grow your website traffic.
  • Smash Balloon – most popular social media feeds plugin for WordPress.
  • PushEngage – leading web push notification software for small businesses.
  • SearchWP – the most advanced WordPress search plugin.
  • … and many more.

Collectively over 17 million websites use Awesome Motive plugins. 

And I’ve always admired their commitment to customer success.

Background Story

I have known Syed Balkhi for many years. We’ve both been in the WordPress space for a long time, and our paths have crossed at dozens of industry events.

Syed has supported Easy Digital Downloads since the early days by featuring it on WPBeginner.

Awesome Motive is also one of the biggest users of Easy Digital Downloads, AffiliateWP, and other Sandhills products.

Over the summer, Syed and I started chatting about what it would look like if Sandhills joined Awesome Motive. 

Given Awesome Motive’s track record of building popular plugins, their knowledge, resources, and Syed’s vision for the future, it made perfect sense.

Within just a few days, we had come to an agreement that allowed me to exit completely, so I can focus on my family while ensuring the entire Sandhills team joined AM.

My business partners: Chris Klosowski, Andrew Munro, and Phil Derksen will be joining AM as partners, and Chris will continue to lead Easy Digital Downloads.

I have a lot of respect for what Syed and the team has built at Awesome Motive, and I am confident that Easy Digital Downloads will only get better under their leadership.

Since Awesome Motive uses EDD at scale to power several of their large businesses most notably OptinMonster, WPForms, and MonsterInsights, they have built a lot of really cool internal tools and extensions that I know will benefit the community at large. 

What will happen to the Easy Digital Downloads Team?

As I mentioned, as part of this acquisition the Easy Digital Downloads team will be joining Awesome Motive.

My business partners: Chris Klosowski, Andrew Munro, and Phil Derksen will be joining AM as partners, and Chris will continue to lead Easy Digital Downloads.

I will stay on for the next month to help with transition before exiting the WordPress ecosystem to focus on my family. Read more in my personal blog post.

This acquisition also means that we will be hiring and growing the Easy Digital Downloads team, so we can bring even more powerful solutions your way (faster). 

See the Awesome Motive Careers page for open positions.

What’s Changing / Coming Next?

Aside from ownership change, it’s business as usual. You can continue to use the plugin that you love without any interruption. 

Behind the scenes, we’re upgrading our support workflows and growing the team, so we can better serve our community. 

In the coming weeks, you’ll likely see a lot more helpful tutorials on our blog to better highlight all the amazing features that are available in our plugins.

Chris will be working with Syed to create our future product roadmap, and we will be coming out with a lot of features that you have been asking for. This is going to be a game changer. 

Once again, I want to thank you for your continued support of Easy Digital Downloads, and Chris and the team can’t wait to bring more exciting features your way. 

Pippin Williamson
Founder of Easy Digital Downloads

The post Easy Digital Downloads is Joining the Awesome Motive Family first appeared on Easy Digital Downloads.

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Introducing the new PayPal Commerce integrations for Easy Digital Downloads https://easydigitaldownloads.com/blog/paypal-commerce-integration-for-easy-digital-downloads/ https://easydigitaldownloads.com/blog/paypal-commerce-integration-for-easy-digital-downloads/#comments Thu, 19 Aug 2021 16:36:12 +0000 https://easydigitaldownloads.com/?p=1710506 Experience higher conversation rates and more reliable payments with the PayPal Commerce integration for Easy Digital Downloads.

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Since its creation, Easy Digital Downloads has included PayPal Standard in our freely available core plugin. We’ve also offered our PayPal Express and PayPal Website Payments Pro add-on as a paid upgrade. While these PayPal products have served our customers well, PayPal has released a new integration called PayPal Commerce that offers a better customer experience and provides and overall more stable platform for collecting payments.

Today we’re excited to offer all users the ability to use the new PayPal Commerce integration for Easy Digital Downloads.

How can I use PayPal Commerce with Easy Digital Downloads.

As of Easy Digital Downloads 2.11, PayPal Commerce is included in Easy Digital Downloads core for free. With this version of the PayPal Commerce integration, you will be able to accept payments via PayPal just as you have been with PayPal Standard. Upon enabling the gateway, you need to connect your Easy Digital Downloads store to PayPal and you are done! No API Keys to copy and paste, no IPN URLs to setup.

How is PayPal Commerce better than PayPal Standard?

Increased reliability

PayPal Standard has long been the go-to integration for quickly accepting payments via PayPal. However, over the years many improvements have been made to the payment gateway industry. PayPal Commerce communicates with your Easy Digital Downloads store via webhooks instead of the older IPN method of communication. According to PayPal, the new PayPal Commerce API is 5% more reliable when it comes to notifying your site of new sales, which results in fewer payments left ‘pending’.

Simplified configuration

PayPal Commerce offers a quick and easy way to connect your Easy Digital Downloads store with your PayPal account. Gone are the days of copying API Keys, usernames, PDT Tokens, and IPN URLs. We’ve built the new integration to be a single click, and upon completion, we’ll verify all the necessary permissions and webhooks are configured, giving you peace of mind that your store can accept payments.

Customers trust PayPal

With PayPal being a world leader in payments, it is no surprise that customers like ours and yours trust the PayPal brand. With the PayPal Commerce integration for Easy Digital Downloads, your customers will have no surprises at checkout, as they are seeing the PayPal brand while they complete their checkout with you.

View of the new PayPal branded checkout button on the Easy Digital Downloads site checkout.
PayPal Branding on easydigitaldownloads.com

How can you start using PayPal Commerce today?

After you’ve updated your Easy Digital Downloads plugin to version 2.11, you can head over to your gateway settings and connect your store to PayPal.

Animated GIF of connecting your Easy Digital Downloads store to PayPal.
From your admin menu choose Downloads > Settings > Payment Gateways > PayPal

Once connected to the new PayPal Commerce gateway, head over to your General gateway settings and be sure to enable the “PayPal” gateway, and you should see the new PayPal button on your checkout.

View of the payment gateway list for Easy Digital Downloads, including the new "PayPal" option.
From your admin menu choose Downloads > Settings > Payment Gateways

What if I use the PayPal Pro or PayPal Express extension?

As the PayPal Pro and PayPal Express integrations are also being deprecated in the future, every user who has purchased a license key for the PayPal Pro/PayPal Express integration will be given access to the new PayPal Commerce Pro integration based on their previous purchase. Any Professional Pass, Extended Pass, or All Access Pass holders will have access to this new integration as well, via their purchased pass. Just visit the Account page to view your license key and download the latest version.

The new PayPal Commerce Pro extension provides the same on-site card payment field experience that the PayPal Pro integration previously did, but in a new and more secure integration thanks to PayPal’s new checkout experience.

PayPal Commerce Pro on-site card form
PayPal Commerce Pro on-site card form

What is the difference between PayPal Commerce and the PayPal Commerce Pro extension?

The PayPal Commerce integration included with Easy Digital Downloads core allows you to accept payments via PayPal (just like PayPal Standard) as well as Subscription payments (with the Recurring Payments extension). The PayPal Commerce Pro extension opens up access to on-site card payments, a number of European gateway payment methods, and Venmo.

FeaturePayPal CommercePayPal Commerce Pro
Accept PayPal PaymentsYesYes
Sell Subscriptions*YesYes
On-Site Card PaymentsNoYes
VenmoNoYes
PayPal CreditNoYes
BancontactNoYes
giropayNoYes
iDEALNoYes
Mercado PagoNoYes
SepaNoYes
SofortNoYes
* Requires the Recurring Payments extension

Ready to get started?

We’ve outlined how to get your store connected to the new PayPal Commerce integration in our documentation, so you can start accepting payments more reliably today!

The post Introducing the new PayPal Commerce integrations for Easy Digital Downloads first appeared on Easy Digital Downloads.

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Migrating to Recapture FAQ https://easydigitaldownloads.com/blog/recapture-migration-faq/ Thu, 17 Jun 2021 15:00:00 +0000 https://easydigitaldownloads.com/?p=1693781 You might have heard the news last week -- Jilt is shutting down their email marketing service and winding things down. Current Jilt customers will want to migrate to Recapture’s abandoned cart recovery ASAP. Here is a migration guide and commonly asked FAQ about migrating to Recapture from Jilt for Easy Digital Downloads.

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You might have heard the news last week — Jilt is shutting down their email marketing service and winding things down. Since their acquisition by GoDaddy over a year ago, their product focus has changed and they will no longer be supporting Easy Digital Downloads for abandoned cart recovery or email marketing as of April 2022.

A couple of months ago, Easy Digital Downloads announced our partnership with Recapture and our recommendation has never been higher. Our own stores continue to recover high rates (over 20% in the last 30 days for EDD alone!) and we couldn’t be happier with them. 

We switched to Recapture for Easy Digital Downloads due to their tight integration with EDD and several unique, compelling features. We strongly recommend Recapture as the top solution for abandoned cart recovery for any Easy Digital Downloads store.

We also understand that you might have some questions about their service, how they compare with Jilt and how the migration works. We’ve asked their team to answer some of these FAQs here to help you decide your best course of action:

Does Recapture support everything that Jilt did?

For the biggest, most important features, the answer is yes. Recapture supports:

  • Abandoned cart recovery emails
  • Winback emails
  • Review reminder emails
  • Email popups and add to cart popups
  • Broadcast emails (for promotional campaigns)
  • Detailed analytics and reports for campaign and account level performance
  • Advanced segmentation (so you can send targeted emails to your customers)
  • WYSIWYG email editor so easy to use and simple to navigate
  • Integration with Mailchimp and Zapier (which allows you to integrate with almost everything else)

And there are several things Recapture supports that Jilt did not:

  • SMS abandoned cart and order notifications
  • Live Cart Feed (view your store activity LIVE and see how carts change in the workflow–this feature is not available on any other platform!)

Some things Recapture is still working on like receipts and other transactional notifications, but they are in the queue and prioritized by demand.

Will Recapture help me move my templates from Jilt?

Yes! Recapture has offered concierge migration services for all existing Jilt customers to move them to Recapture for FREE.   

Will I lose any data migrating?

No. Jilt is providing a full template and cart export as part of the migration service.  Recapture will help you import all of this data as part of the concierge migration.  You may want to take some snapshots of your past analytics in Jilt, as this won’t be available in Recapture for any time longer than the last 6 months. But Recapture will support all of Jilt’s template format and cart data.

What about the cost of Recapture?

Recapture’s pricing is value-based on the additional revenue they recover for you each month, plus you can recover up to $500 on their platform at no cost to your store. They also offer a 15-day free trial and even a demo connected to a real, live store. Recapture puts the “Easy” in abandoned cart recovery for your Easy Digital Downloads store.

If you’re comparing their costs with Jilt, they both start at $29/month for their lowest tier. It’s very comparable.

What about if I have other questions? How is Recapture’s support?

Recapture provides excellent support and if you have other questions, you can reach out via chat on their website or email them directly: support@recapture.io. They can help answer anything not covered here.

We know this announcement may have caught you by surprise, but we want to ensure that your EDD store continues to run smoothly during this transition.

We trust Recapture as they are backed by a team with a long history of ecommerce success — they’ve recovered over $160,000,000 for all kinds of stores since 2015. As your store grows, their reliable platform will scale with you.

TL;DR

Recapture is offering concierge migration for any EDD store currently on Jilt, and a free month of service for all current Jilt customers to migrate to Recapture, valid until August 1, 2021. To take advantage of this offer, reach out to support@recapture.io and tell them you’d like help with your Jilt migration. They’ll get you squared away.

Learn more about Recapture for Easy Digital Downloads

The post Migrating to Recapture FAQ first appeared on Easy Digital Downloads.

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We’ve partnered with Termageddon, the policy solution for your EDD store https://easydigitaldownloads.com/blog/termageddon-partnership/ Tue, 15 Jun 2021 16:24:20 +0000 https://easydigitaldownloads.com/?p=1692017 At Easy Digital Downloads we've partnered with Termageddon to assist store owners with generating legal documents such as a Privacy Policy, Terms of Service, End User License Agreements, and Disclaimers.

It's clear that Termageddon can help EDD store owners generate legal documents that are tailored to their types of products or services that they sell.

The post We’ve partnered with Termageddon, the policy solution for your EDD store first appeared on Easy Digital Downloads.

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We’re happy to announce our partnership with Termageddon, a tool for eCommerce businesses to generate and manage their websites’ international policies. Together, Termageddon and EDD are here to help educate store owners on the importance of website policies so they can avoid privacy related fines and lawsuits.

Termageddon generates the following policies:

  • Privacy Policy
  • Terms of Service
  • End User License Agreements
  • Disclaimers

You can use Termageddon to generate a set of policies directly based on the privacy laws that apply to you, and Termageddon monitors privacy laws and automatically updates your policy pages when the laws change!

Why do EDD stores need website policies?

Privacy Policies help you comply with laws. Online stores frequently collect customer information such as names, emails, phone numbers, IP addresses, and more. This information is protected by multiple privacy laws. As you sell online, the privacy laws of multiple states and countries may apply to you even if you are not physically located in those states or countries. These privacy laws require website owners to provide a Privacy Policy with specific disclosures. Failure to provide a Privacy Policy can lead to fines and even lawsuits. Termageddon can help you create a Privacy Policy with these disclosures and can keep it up to date when the laws change or when new laws are passed. 

Terms of Service agreements help limit your liability. Outside of credit card processors requiring online store owners to provide Terms of Service, this document also helps you limit your liability while answering frequent customer questions regarding cancelations, refunds, and returns. A Terms of Service can also help protect you if your store includes links to third-party websites (such as Facebook or Twitter) or in certain cases of copyright infringement. 

Please note: Termageddon is not a legal service provider and does not provide legal advice. Termageddon is currently compatible with businesses formed in the US, Canada, UK, and Ireland.

What can Termageddon do for your EDD Store

EDD users sell a wide variety of digital products and services. Termageddon has carefully worked out a series of questions which they use to generate policies specific to your business.

Termageddon is offering EDD users 30% off when registering with Termageddon.

Learn more and register here

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Abandoned cart recovery with Recapture for Easy Digital Downloads https://easydigitaldownloads.com/blog/abandoned-cart-recovery-recapture/ https://easydigitaldownloads.com/blog/abandoned-cart-recovery-recapture/#comments Tue, 06 Apr 2021 15:45:58 +0000 https://easydigitaldownloads.com/?p=1664654 Over the last few months, we’ve been using Recapture to recover abandoned carts on our own Easy Digital Downloads-powered stores. We switched to Recapture due to their tight integration with EDD and several unique, compelling features. The results have been quite positive, so we can now recommend them as the top solution for abandoned cart recovery for any Easy Digital Downloads store.

The post Abandoned cart recovery with Recapture for Easy Digital Downloads first appeared on Easy Digital Downloads.

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Over the last few months, we’ve been using Recapture to recover abandoned carts on our own Easy Digital Downloads-powered stores. We switched to Recapture due to their tight integration with EDD and several unique, compelling features. The results have been quite positive, so we can now recommend them as the top solution for abandoned cart recovery for any Easy Digital Downloads store.

Why should you recover abandoned carts?

If you’re not familiar with what abandoned carts are and why you need to address them, here’s the short version. Naturally, people who browse ecommerce sites don’t always end up purchasing. You’ve probably done this yourself. You might be researching, comparing prices, saving items to your wish list, etc. As of this writing, Baymard Institute estimates that 69.80% of all shopping carts are abandoned.

Some of these reasons for cart abandonment are a natural part of the online shopping experience and are unavoidable. But many of these reasons can be easily addressed. Some shoppers get discouraged at checkout by added taxes and fees. Others get impatient with the checkout or account creation process. Many simply get distracted while finishing their purchase and forget to come back.

For these folks, assuming they’ve already entered their email at some point, you can help them complete their checkout process by sending reminder emails in the form of an abandoned cart email campaign.

How much can you recover?

Suppose your store has 100 sales per month at $50 per order. That comes to a total of $5,000 per month. Let’s also assume your store has an average abandonment rate of 70% (meaning for every 10 customers that visit your store, 7 of them leave and never purchase). Based on your $5,000 a month and 100 sales, that means you’re missing out on 230 sales from those lost customers, (which amounts to $11,500 in lost sales). That’s a lot of missed opportunities.

What’s at stake here? Let’s say that of this $11,500 abandoned, you then manage to recover 5% of these sales. If we take 5% of $11,500, that comes out to an extra $575 per month. If we double that recovery rate (which is definitely attainable!) to 10%, suddenly that’s an extra $1,150 per month. With no additional work or traffic to your site required. It’s like free money that you’re missing out on. Some stores are even recovering between 15-20% or more!

At the time of this post, easydigitaldownloads.com itself had a 13% recovery rate over the last 30 days. Here’s a screenshot showing these actual numbers from the Recapture dashboard to show you what’s possible:

How Recapture works

After install, Recapture connects to your Easy Digital Downloads store to start tracking carts on your site and associates email addresses to those carts. Recapture can detect when someone enters an email anywhere on your store — whether it’s a sidebar, header, footer, toaster widget, popup or checkout page. Once they have the email and the cart, the magic begins.

At the proper time, Recapture will send a predefined email campaign to send them a link with their shopping cart saved, more information about your products to help them make a decision, or even offer them a discount code. Your customers will likely click on these emails, return to your site and complete the sale. That’s the power of Recapture — simple reminders that increase sales. Recapture gives you default content to get started (with proven results!), but you can customize the email content, design, and timing to your liking.

Setting up Recapture

Although Recapture offers their abandoned cart recovery service for other platforms such as Shopify, WooCommerce, and Restrict Content Pro, they have a specific WordPress plugin for connecting to Easy Digital Downloads.

To get Recapture working with your EDD site, within your WordPress admin, simply navigate to Downloads > Settings > Recapture and click Connect with Recapture.

Alternatively, you can search for the “Recapture for EDD” plugin in your WordPress admin or download from the WordPress plugin repository.

After you install and activate the plugin, Recapture will walk you through the rest of the onboarding process. You can also consult the Recapture for EDD setup guide if needed, but you should be up and running fairly quickly.

Once your account is set up, you’ll want to activate the default email campaigns. Of course you can customize these as much as you want now or anytime later down the road.

Additional Recapture features

Besides personalized, responsive emails and easy to setup email campaigns, Recapture also includes these useful features:

  • Abandoned cart recovery. Automatically send personalized, responsive emails to customers who abandon their shopping cart. Every email includes links that regenerate the customers exact session on your store, regardless of the device they are on.
  • SMS messages for abandoned carts and order notifications. Recapture now supports SMS messages to do cart recovery and order/shipping updates. Recapture lets you use the right channel to reach your customers.
  • Segmented, targeted campaigns. Build segments for each campaign to send highly relevant and targeted emails to each customer. Sending relevant emails will result in higher open rates and more conversions. Segments are intuitive and quick to create!
  • Email collectors, Add to Cart popup & exit intent popups. Deploy a fully responsive email collector popup to build your email list and help identify more carts. Choose from their customizable templates or provide your own, then decide exactly when and where to show a popup to each customer.
  • Amazing analytics. Know exactly how your campaigns perform, down to the email.  Stay in the loop with daily, weekly, or monthly email reports. All the numbers you care about, delivered right to your inbox.
  • Watch your customers, LIVE. Recapture has a Live Cart Feed, letting you watch your customers in real time add and remove items from carts. No one else has this feature!
  • Ease of use for everyone. Drag-and-drop email editor built with non-technical folks in mind. And they support custom HTML too, if you want to get fancy.
  • All the heavy lifting with delivery. Fully responsive emails, pre-tested on all major email clients. Mail delivery issues are a thing of the past (Recapture handles DKIM, SPF, blacklists, reply-to, etc). And they support custom sender domains, too.
  • Integrations you can use. Automatic sync to your Mailchimp lists. Connect to Zapier, too, which opens thousands of triggered actions all supported from Recapture.
  • Reliable to the core. Built on Amazon Web Services for reliability and speed. No need to worry if they can handle your traffic!
  • Painless setup and excellent support. 5-minute setup, no joke — that’s all it takes. And if you run into issues, they have responsive live chat and email support.

We trust Recapture as they are backed by a team with a long history of ecommerce success — they’ve recovered over $150,000,000 for all kinds of stores since 2015. As your store grows, their reliable platform will scale with you.

Recapture’s pricing is value-based on the additional revenue they recover for you each month, plus you can recover up to $500 on their platform at no cost to your store. They also offer a 15-day free trial and even a demo connected to a real, live store. Recapture puts the “Easy” in abandoned cart recovery for your Easy Digital Downloads store.

Stop missing out on lost cart revenue and add an abandoned cart campaign (or three!) to your Easy Digital Downloads store today!

Learn more about Recapture for Easy Digital Downloads

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Easy Digital Downloads 2.10 released – Now includes Stripe https://easydigitaldownloads.com/blog/easy-digital-downloads-2-10-released-now-includes-stripe/ https://easydigitaldownloads.com/blog/easy-digital-downloads-2-10-released-now-includes-stripe/#comments Tue, 09 Mar 2021 16:45:48 +0000 https://easydigitaldownloads.com/?p=1656267 With the Easy Digital Downloads Stripe integration you can accept credit cards, Apple Pay, Google Pay and Microsoft Pay without the need for a separate extension.

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We’re excited to announce that the Stripe payment gateway is now available to all Easy Digital Downloads users!

Along with taking PayPal payments, you can now accept credit card payments through Stripe using the free version of Easy Digital Downloads. No extensions required.

Just a few of the benefits you get by enabling Stripe on your EDD store:

  • Accept credit card payments only (through Stripe) or give your customers both PayPal and Stripe options.
  • Keep your customers on your site’s checkout page instead of having them be redirected elsewhere to complete their payment.
  • Enable payment options for Apple Pay and Google Pay making your checkout even more convenient for your customers.
  • Take advantage of Stripe’s best-in-class security, user experience, and easy setup process.

Ready to get started using Stripe with EDD? Just update EDD to the latest version (2.10 or later), go to Downloads > Settings > Payment Gateways > Stripe, then click the Connect with Stripe button.

Connecting an Easy Digital Downloads store to Stripe
Connecting an Easy Digital Downloads store to Stripe

If you have an existing Stripe account, you can simply connect it here.

If you’re new to Stripe you’ll be prompted to create a free Stripe account at this step, which only takes a few minutes.

As we’re committed to being transparent about the details, please note that there will be an additional 3% fee per transaction processed through Stripe when using the free version of Easy Digital Downloads.

If you do not want the added 3% fee, you can purchase an Extended (or higher) Pass.

The Stripe Pro extension also includes the ability to accept pre-approved payments, whereas the free version does not.

Apple Pay and Google Pay support

Along with introducing Stripe in this release, Easy Digital Downloads now includes the ability to accept payments via Apple Pay, Google Pay, and Microsoft Pay. These payment methods allow your customers to check out via Touch ID, Face ID, and with payment cards saved to their digital wallets.

Start using Stripe today

Ready to get started using Stripe and these other new features for free? Simply install or update Easy Digital Downloads in your WordPress admin.

In addition to Stripe being the preferred payment gateway for Easy Digital Downloads, we are also officially a Stripe verified partner. The Stripe partner program recognizes applications which meet their strict quality requirements and allows us to provide even better services for you.

If you have any other questions, please see our Stripe Standard setup docs or reach out to us anytime using our support page. We’d love to assist you in finding the best solution for your site.

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Need custom development? We recommend Codeable https://easydigitaldownloads.com/blog/codeable-custom-development-for-edd/ Tue, 30 Jun 2020 14:00:00 +0000 https://easydigitaldownloads.com/?p=1548988 After working with Codeable for the last couple of years, we’re excited to move to an exclusive partnership with them when recommending custom development options to you, our valuable customer. Check out our latest post to learn more.

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At Easy Digital Downloads we are focused on building you a platform with powerful features. We understand that sometimes you may require additional customization or consultation, and it can be challenging to find a trusted partner.

We are pleased to exclusively recommend Codeable for custom development and consulting. Codeable’s marketplace of pre-vetted developers consistently provide high-quality custom development services to our Easy Digital Downloads users. The Codeable team and community of developers are dedicated to giving you the care that you deserve as a valued Sandhills Development customer.

Here is why Codeable is a great option for you:

  • Codeable is the only WordPress-exclusive freelancer marketplace
  • All Codeable experts are vetted under an increasingly strict vetting process
  • Codeable gives you free, no-obligation estimates
  • Codeable jobs are quality-guaranteed with a free 28-day bug fix warranty
  • Codeable provides friendly and hassle-free support.

We are proud to recommend Codeable for your custom development needs. Numerous Easy Digital Downloads customers have enjoyed a smooth, stress-free experience with Codeable developers who will work with you towards your specific requirements. 

If you need to customize Easy Digital Downloads for your unique business, or would like additional assistance with setup and consulting, get a free, no-obligation estimate from Codeable.

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Strong Customer Authentication (SCA) is coming https://easydigitaldownloads.com/blog/strong-customer-authentication-is-coming/ https://easydigitaldownloads.com/blog/strong-customer-authentication-is-coming/#comments Thu, 22 Aug 2019 14:00:09 +0000 https://easydigitaldownloads.com/?p=1432111 Strong Customer Authentication (SCA) is coming into effect in the near future. In this article we look at what it is, why it's important, how it affects your EDD-powered store, and what updates we're making.

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Strong Customer Authentication (SCA) takes effect on September 14, 2019*. Let’s look at what it is, why it’s important, and how it affects your EDD-powered store.

Update: Be sure to check out our latest updates on SCA.

What is SCA?

Strong Customer Authentication (SCA) is a European regulation that requires merchants use two methods of verification to authenticate customers’ identities. This is likely the beginning of many international regulations that endeavour to protect merchants and customers alike.

When SCA takes effect, a form of two-factor authentication will be required for most online card payments in Europe. From the 14th of September, European banks will decline payments that require SCA and do not have this additional authentication.

SCA applies to “customer-initiated” online payments within Europe. This means that almost all card payments and all bank transfers will require SCA.

SCA requires customers use at least two of the following three methods of verification:

  • Something the customer knows (such as a password or PIN)
  • Something the customer has (such as a phone or hardware token)
  • Something the customer is (such as a fingerprint or face recognition)

Why is SCA important?

This new requirement is aimed at reducing fraud and making online payments more secure. This protects the merchant (that’s you), as well as the customer.

You can find the official SCA requirements in the Regulatory Technical Standards (RTS).

How SCA affects your EDD-powered store

For online purchases with a debit or credit card, SCA will apply to transactions where both the business and the cardholder’s bank are located in the European Economic Area (EEA).

Selling subscriptions? SCA will apply to the first payment, however recurring or ongoing direct debits or subscriptions are considered “merchant-initiated” and will generally not require additional customer authentication unless there is a change in the cost of the recurring payment.

Exemptions from SCA

Low-value transactions below € 30 will generally be exempt from SCA. However, if the customer makes five purchases or their total amount spent goes above € 100, SCA will be required.

Ultimately, the cardholder’s bank will deem whether or not a transaction will be exempt. Read more about possible exemptions.

What is EDD doing about SCA?

SCA readiness in Easy Digital Downloads is our top priority. The new update will include support for the new Stripe Payment Intents API.

Stripe Payment Intents API & SCA support

The Stripe gateway has been completely refactored to use the Stripe Payment Intents API instead of the old Charges API. The Payment Intents API complies with the Strong Customer Authentication regulation in Europe by adding support for 3D Secure when it’s required to complete the payment.

We’re finalizing how it integrates with our system, and are working to have SCA-related features implemented in EDD before September 14th (the original planned date) so you have time for configuration and testing.

*We are also monitoring a possible delay of the SCA enforcement. At this time we will be continuing to work towards the original date of September 14th. You can learn more about the delay on Stripe’s website.

Removing the Stripe Checkout modal

Unfortunately, Stripe is no longer recommending the use of this modal and they will not be updating it to support the Strong Customer Authentication requirements. As a result, we have decided to remove the current Stripe Checkout option from Easy Digital Downloads to ensure SCA compliance.

If you’re using the current Stripe Checkout then you will automatically be swapped over to our normal Stripe gateway when you update.

Will this affect my existing subscriptions?

As this is a design change only, it does not affect payment processing or renewals. Customers who have active recurring subscriptions that were created via Stripe Checkout will still have their renewal payments processed by Stripe and picked up by Easy Digital Downloads.

Updates to gateways

The following gateways will be updated for SCA. The exact release date is not confirmed just yet, but updates will be released as soon as they are ready:

  • Stripe
  • PayPal Pro

The following gateways will not receive updates for SCA support at this time. If you require SCA support, and use any of the below gateways that will not support SCA, you’ll need to switch to a gateway that has support for SCA:

  • 2Checkout Onsite
  • PayPal Payments Advanced
  • Braintree
  • Authorize.net

If you’re using the following gateways, no action needs to be taken. These gateways process payments offsite:

  • PayPal Standard
  • PayPal Express
  • 2Checkout (not 2Checkout Onsite)

What do I need to do?

As Stripe adds SCA-related tools to their dashboard, you may need to configure a few items and/or update the version of the Stripe API leading up to September 14th. We’ll release more details as they become available, and if you have any questions, please let us know.

To get ready for SCA, you or your host will also need to ensure that your website is running on a server with PHP version 5.6 or greater. Additionally, when the Easy Digital Downloads update is released, you’ll need to update to the latest plugin version.

Where can I learn more about SCA?

For more information about SCA, Stripe is an excellent resource:

And if you have any questions, please feel free to drop it in the comments below.

Please note: We’re not lawyers here at EDD, so for further questions about international laws and regulations, and peace of mind, we recommend seeking advice from a legal professional.

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Easy Digital Downloads Blocks released https://easydigitaldownloads.com/blog/easy-digital-downloads-blocks-released/ https://easydigitaldownloads.com/blog/easy-digital-downloads-blocks-released/#comments Tue, 11 Dec 2018 15:00:13 +0000 https://easydigitaldownloads.com/?p=1324341 With the arrival of the new WordPress editor (also known as Gutenberg), we have released a free plugin that adds a Downloads block to any post or page. Learn more about Easy Digital Downloads Blocks!

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With the arrival of the new WordPress editor (also known as Gutenberg), we have released a free plugin that adds a Downloads block to any post or page.

Easy Digital Downloads Blocks allows you to add a block that displays a grid of your downloads on your site, similar to the [downloads] shortcode already provided with Easy Digital Downloads. This block provides a visual representation of your downloads in the editor, showing you a real-time preview as you configure the various settings. A grid of Download Categories or Download Tags can also be shown instead of your products, or in addition to your products.

Display a grid of downloads

After installing and activating the EDD Blocks plugin, you can add the block to an existing page, or create a new page where you will display your products. There are three easy ways to add a Downloads block to your post or page:

1) Click the Add block icon in the menu above the editor area, and search for downloads. Click the Downloads icon and text to add the block.

EDD Blocks - add a downloads block from top menu
Add a Downloads block to a post or page by searching for downloads from the Add block icon above the editor area

2) Click the Add block icon in the editor area, and search for downloads. Click the Downloads icon and text to add the block.

EDD Blocks - add block from editor area
Add a Downloads block to a post or page by searching for downloads from the Add block icon in the editor area

3) Hover over the editor area until you see an Add block icon, then click into the editor area and start typing /downloads. Click the Downloads icon and text to add the block.

EDD Blocks add block by typing into editor
Add a Downloads block by typing /downloads in the body of the editor area

After adding a block, you can configure the settings and select which information and elements you’d like to show in your downloads grid. Choose to show the price, a Buy Button, a thumbnail, or more content. You can also select how many downloads should appear on a page and enable pagination, as well as order your downloads.

EDD Blocks Downloads Grid
Configure the settings for your downloads grid

Display download categories and tags

If you’d prefer to display your downloads by category or tags, you can choose this from the Display drop-down menu. You can then configure which download details you wish to show, and how you’d like your products to be ordered.

The new WordPress editor also provides a shortcode block, so we’ve added a [download_categories] and [download_tags] shortcode to which you can add parameters for more granular control of your displayed products.

Shortcode block example
Add a shortcode with parameters to a shortcode block

To use EDD Blocks, you’ll need Easy Digital Downloads and WordPress 5.0 or later. If you haven’t updated to WordPress 5.0 yet, you’ll need the latest version of the Gutenberg plugin.

Easy Digital Downloads Blocks is available now! View the full list of features, view shortcode parameters, and download the plugin from WordPress.org. Alternatively, you can install the plugin directly from your WordPress admin via the Plugins page.

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We have lowered prices for extension access passes https://easydigitaldownloads.com/blog/we-have-lowered-prices-for-extension-access-passes/ https://easydigitaldownloads.com/blog/we-have-lowered-prices-for-extension-access-passes/#comments Wed, 01 Aug 2018 22:11:01 +0000 https://easydigitaldownloads.com/?p=1265263 Six weeks ago we introduced a new series of purchase options for Easy Digital Downloads called Passes. These passes were set up to allow store owners to gain access to a wide selection of extensions with a single purchase at a steeply discounted rate. Today we're here to admit that we made a mistake and have lowered the prices of the extension passes.

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Six weeks ago we introduced a new series of purchase options for Easy Digital Downloads called Passes. These passes were set up to allow store owners to gain access to a wide selection of extensions with a single purchase at a steeply discounted rate.

Along with granting access to many extensions in a single purchase, these passes result in just a single license key that is valid for every extension included in the pass. For most store owners, the passes are a superior option for purchasing Easy Digital Downloads extensions that leads to a better overall experience.

There was a problem, however, that we did not anticipate. Even though the combined value of the extensions in each pass far exceeded the price tag of the passes, the price tag was too high. The passes were priced as follows:

  • Personal Pass: $199
  • Extended Pass: $399
  • Professional Pass: $699
  • All Access Pass: $899

Our expectation and intent in creating the passes was for store owners to be able to purchase access to multiple individual extensions in a more economical way, but that’s not what happened. Instead, store owners continued to purchase only the individual extensions they needed because the price tags of the passes were still too high.

It is clear that we made a mistake in our pass pricing, and so today we’d like to apologize for that and announce new, lower prices.

The pass prices have been adjusted as follows:

  • Personal Pass: $99
  • Extended Pass: $199
  • Professional Pass: $299
  • All Access Pass: $499

After quietly testing the new pricing for two weeks, we are happy with the results and it’s clear that the lower prices are working the way we hoped, so we can confidently say the new prices are here to stay for the foreseeable future.

To learn more about what each of the passes give you, click over to our pricing page to view the full details of each option.

If you purchased a pass before the prices were lowered, we are retroactively adjusting your subscriptions so they renew at the lower prices and offering partial refunds for purchases made in the last 60 days. Here are the changes you will see regarding annual renewal amounts:

  • If you purchased the All Access Pass before June 19, 2018, your annual renewal will change from $899 to $499.
  • If you purchased the Professional Pass before June 19, 2018, your annual renewal will change from $699 to $299.
  • If you purchased the Extended Pass before June 19, 2018, your annual renewal will change from $399 to $199.
  • If you purchased the Personal Pass before June 19, 2018, your annual renewal will change from $199 to $99.

Customers whom purchased a pass between June 1 and August 1, are eligible to receive a refund equal to the difference of the purchased price and the new price. To receive a refund, please contact our support team. Note, the deadline to request a refund is August 15, 2018.

It is our goal to make digital eCommerce simple and pain free. While we are far from perfect, as this pricing mistake clearly indicates, we are dedicated to doing right by our customers. To each of you, we would like to extend our most sincere thanks for sticking with us as we work through these changes. If there are any questions or concerns, we are more than happy to address them in the comments below or through the support page.

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Introducing new Easy Digital Downloads pricing options https://easydigitaldownloads.com/blog/easy-digital-downloads-pricing-options/ https://easydigitaldownloads.com/blog/easy-digital-downloads-pricing-options/#comments Tue, 19 Jun 2018 18:39:51 +0000 https://easydigitaldownloads.com/?p=1248542 Today we are excited to introduce a more comprehensive set of purchase options for Easy Digital Downloads. These new options complement our All Access Pass and include three new "Pass" options that allow you to purchase access to collections of extensions with a single purchase.

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Today we are excited to introduce a more comprehensive set of purchase options. To complement our All Access Pass, three new “Pass” options are now available for extension purchases.

Late last year we introduced our first Pass with the All Access Pass, a simple way to access all Easy Digital Downloads extensions with one purchase. While it was very well received, we understand that it doesn’t fit everyone’s needs.

That’s why we are expanding our purchase options to include new Passes that group specific extensions together and make them available in a single purchase. Once a Pass is purchased, not only are you granted a single license key that can be used for updates and support for all included extensions, but you can also download the extensions instantly, whenever you need them (as long as your subscription is active), at no additional charge.

Let’s jump right into the details of each Pass.

Personal, Extended, Professional, and All Access

Note: the prices below have been updated per our second announcement.

We’ve spent a great deal of time designing each Pass to make sure it covers the needs of users at various levels of eCommerce. While some extensions are included in all Passes, others are reserved for a specific Pass (and higher).

Here’s a detailed breakdown of what each Pass includes.

Personal Pass

Description: The Personal Pass is designed to be an entry-level pricing option that covers the basic needs of any online store. With email marketing, streamlined distribution of free digital products, social media tools, and other extensions that help improve customer experience, the simplest stores will benefit from the Personal Pass.

Price: $99
Subscription: Billed yearly until cancelled
Site activations: 1 (single site)
Available upgrades: Extended Pass, Professional Pass, All Access Pass (all prorated)

Special inclusions:

  • Includes all email marketing extensions.

All included extensions: Personal Pass extensions
Full details: See Personal Pass

Extended Pass

Description: The Extended Pass is a great pricing option for those looking to create a more customer-focused online store. Packed with powerful extensions like Recurring Payments, All Access, Reviews, and every payment gateway we have to offer, the Extended Pass gives you what you need to attract and retain paying customers.

Price: $199
Subscription: Billed yearly until cancelled
Site activations: 1 (single site)
Available upgrades: Professional Pass, All Access Pass (all prorated)

Special inclusions:

  • Includes all Email Marketing extensions.
  • Includes all Payment Gateway extensions.

All included extensions: Extended Pass extensions
Full details: See Extended Pass

Professional Pass

Description: The Professional Pass is a true game-changer. All of our most popular (and highest valued) extensions are included, allowing you to create the most comprehensive eCommerce experience Easy Digital Downloads has to offer.

Frontend Submissions and Commissions combine to give you marketplace functionality, while Simple Shipping and Custom Deliverables expand your capabilities to physical and/or custom products. Let’s not forget Software Licensing, one of our most popular extensions, and much more.

Price: $299
Subscription: Billed yearly until cancelled
Site activations: 1 (single site)
Available upgrades: All Access Pass (prorated)

Special inclusions:

  • Includes all Email Marketing extensions.
  • Includes all Payment Gateway extensions.

All included extensions: Professional Pass extensions
Full details: See Professional Pass

All Access Pass (unchanged)

Description: The All Access Pass includes everything we have to offer, period. If we develop a new extension in the future, it will be available for All Access Pass holders. Furthermore, you may use the included extensions on any number of sites.

A unique detail about the All Access Pass is that if you have completed new purchases within the last 365 days, the total amount of your new purchases will automatically be discounted from the price should you choose upgrade to the All Access Pass. This discount is not available with other pricing options.

Price: $499
Subscription: Billed yearly until cancelled
Site activations: unlimited

Special inclusions:

  • Includes all Easy Digital Downloads extensions (including added extensions).

All included extensions: All Access Pass extensions
Full details: See All Access Pass

Your questions answered…

Let’s make sure a few important details are understood about the introduction of the above purchase options.

  • You may still use Easy Digital Downloads with no additional extensions.
  • You may continue to purchase extensions individually.
  • You are not required to purchase a Pass.
  • You may purchase a combination of a Pass and individual extension(s). However, extension substitutions are not allowed within Passes.
  • Currently, there is no upgrade option from individual extensions to a Pass (except for the All Access Pass, which already has an upgrade option for qualifying customers).

We assure you that these new Passes will not complicate the current purchase process.

Simply put, you have new options, not new requirements.

Additional details

Like the All Access Pass, purchasing one of the new Passes generates a master license key that can be used for all extensions included in the Pass.

At any time, you may upgrade your active Pass subscription to a higher Pass at a prorated cost. The upgrade will instantly grant you access to the extensions included in your new Pass while maintaining the same master license key.

Same as before, you may request a refund for all purchases except for the All Access Pass, for our protection. That means the new Passes are refundable.

Lastly, there is nothing wrong with purchasing individual extensions, or purchasing a combination of a Pass and individual extensions. If it makes sense for your business, you are free to combine the purchase options without restriction.

If there are any questions or concerns, feel free to leave a comment below. If the new pricing options interest you, visit the pricing page now!

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Easy Digital Downloads and General Data Protection Regulation (GDPR) https://easydigitaldownloads.com/blog/easy-digital-downloads-and-general-data-protection-regulation-gdpr/ https://easydigitaldownloads.com/blog/easy-digital-downloads-and-general-data-protection-regulation-gdpr/#comments Fri, 25 May 2018 00:38:01 +0000 https://easydigitaldownloads.com/?p=1237499 Privacy Policy updates, and the emails about those updates, are so common that they are often ignored. However, as of May 25th, 2018, it is important for our users, as well as your users, to understand a new wave of changes and what they mean for our businesses. Please take a moment to learn about General Data Protection Regulation (GDPR) and why it matters to you as an Easy Digital Downloads user.

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Lately, you may have received an influx of emails from various businesses informing you about changes to privacy policies. These emails are frequent, and often ignored. This time around, there is a common cause for these emails, a cause that may affect your business. We should talk about it.

After reading a few of these emails, you’ve probably noticed the term “personal data” used repeatedly. This is due to a new European Union (EU) regulation called General Data Protection Regulation (GDPR), designed to protect the personal data of individuals within the EU, as well as give those individuals more control over their personal data.

GDPR’s official implementation date is May 25, 2018. Businesses around the world (literally) have made strides to meet the new requirements by the implementation date. The emails you have received, whether explicitly mentioning GDPR or not, are most likely written to inform you of changes made to meet GDPR requirements.

As an Easy Digital Downloads user, it is likely that you need to meet GDPR requirements as well. Not only does the Easy Digital Downloads plugin collect information from customers that is categorized as personal data, but you may also be using other plugins or tools that collect personal data from your website visitors.

Your business does not have to be based in the EU for this new regulation to affect you. If there is a possibility that an EU resident will visit your website, you’ll want to be GDPR-compliant.

Below, we’ll discuss what this means for your website, what Easy Digital Downloads has done to help you meet the new requirements, and how to make sure you are taking advantage of all available tools.

Understanding GDPR

GDPR is a set of guidelines that regulate how data controllers (businesses that have your personal data) manage your personal data and what rights you have in regards to knowing what is done with your personal data as well as removing your personal data upon request.

Here’s a general list of requirements that must be met under GDPR:

  • Disclose what personally identifiable information is collected on your website (via Privacy Policy).
  • Disclose why your website collects the personally identifiable information (via Privacy Policy).
  • Disclose how long personally identifiable information is retained for (via Privacy Policy).
  • Disclose whether or not personally identifiable information is shared with third-party entities (via Privacy Policy).
  • Provide access to personally identifiable information upon request (via export).
  • Provide a means for erasure of personally identifiable information upon request.
  • Inform individuals of their rights under GDPR (via Privacy Policy).

Meeting those requirements takes a specialized set of tools, detailed information in your Privacy Policy, and a clear understanding of what kind of data is being handled.

GDPR’s overall focus is to create a standard for personal data collection and handling.

WordPress and GDPR

Easy Digital Downloads is a WordPress plugin. While it collects personal data through functionality like the checkout system, WordPress still plays a significant role in not only collecting personal data, but also storing, managing, and using that data through your website’s ecosystem.

That said, WordPress itself has taken steps to provide the tools needed to meet GDPR requirements.

WordPress 4.9.6 Privacy and Maintenance Release

The first step towards GDPR compliance as a WordPress user is to update your website to WordPress 4.9.6 (or higher), which is a release focused mainly on functionality needed to meet GDPR requirements. You can read about the release here.

New tools for creating and displaying a Privacy Policy Page, allowing commenters to decide if their personally identifiable information will be displayed with public comments, and personal data handling have been implemented in this release.

The Privacy Policy Page functionality gives you the ability to designate one page as your Privacy Policy, link to that page automatically from your login and registration forms, and even copy suggested Privacy Policy text from plugins and themes that have taken the time to provide an overview of what kind of personal data is collected from your website visitors/users as they interact with your website (more on this later).

The data handling functionality gives you the tools needed to either export or delete personal data upon a user’s request. While WordPress itself is prepared to handle data according GDPR requirements, it is also extensible, allowing plugins and themes to include collected data in the export and deletion processes.

While it is possible for these tools to be implemented in a custom manner, we highly recommend that your first step to GDPR compliance is updating to the latest version of WordPress.

All Easy Digital Downloads GDPR enhancements are accessed through functionality provided in WordPress 4.9.6 or higher. Please update.

Now let’s have a look at Easy Digital Downloads and its tools for GDPR compliance.

Easy Digital Downloads and GDPR

Easy Digital Downloads collects personal data about customers, mainly through the checkout process and related functionality. Personal data includes things like name, email address, address (when necessary), IP address, and more.

While WordPress has provided tools to easily export and delete personal data, it does not automatically have knowledge of additional data collected by Easy Digital Downloads. Instead, we’ve worked to integrate our plugin with WordPress’ tools. Those enhancements are available in Easy Digital Downloads 2.9.2 (or higher).

Easy Digital Downloads 2.9.2 Release

The first step towards GDPR compliance as an Easy Digital Downloads user, once updated to WordPress 4.9.6 or higher, is to update Easy Digital Downloads to version 2.9.2 or higher. You can see the 2.9.2 Changelog here.

To make Easy Digital Downloads compliant with GDPR, we have made the following general enhancements:

  • Added support for WordPress Core Privacy Exporter and Eraser, ensuring that all personally identifiable customer information is included in the WordPress export and delete processes.
  • Added a sample template for WordPress Core Privacy Policy editor, providing you with suggested Privacy Policy text that outlines what personally identifiable customer information Easy Digital Downloads will collect, and why it is collected.
  • Added new Privacy settings to the Easy Digital Downloads Settings screen, allowing more control over how your store handles personal data and how it displays your Privacy Policy to customers.

As you may be thinking, it can be quite difficult to maintain an accurate history of your business transactions if your customers are requesting that their information is erased. That’s a valid concern, which is why it is important to understand data anonymization.

Anonymizing customer data

In Easy Digital Downloads 2.9.2, all personally identifiable customer information has been structured so that exporting or erasing all of the data at once is an easy task. While exporting the data may require no change to the data itself, deleting data during erasure requests could disrupt the reporting history of your store. This is where we introduce data anonymization functionality, a method of encrypting or removing personally identifiable information. This allows us to only remove personal data while purchase amounts and other non-personal data remains.

Under GDPR, a customer has the right to request that all personal data be removed from your website. Our data anonymization functionality allows your store to maintain things like a historical payment records and financial data while anonymizing all personally identifiable customer information, effectively erasing a particular person or entity from your data history.

Using our tools, you can anonymize customer records, payment records (by payment status), file download history, and more. You may also choose to fully delete such data if you deem it necessary.

Easy Digital Downloads extensions that collect personally identifiable customer information have also been updated to be included in the export and delete functionality. If you have questions or concerns about an official extension, please feel free to open a support ticket.

Again, these tools are only available on WordPress 4.9.6 (or higher) and Easy Digital downloads 2.9.2 (or higher). For more information about Easy Digital Downloads GDPR tools, please see the documentation.

What you should do next

While this information may be new to you, making sure your website is GDPR-compliant does not have to be a complicated process. Get the ball rolling by following the steps below.

  1. Do your own general research to learn more about GDPR. The European Commission’s Data Protection page is a great place to start.
  2. Consider hiring legal counsel to help you meet all GDPR requirements based specifically on your business. General tools can only get you so far. It is up to you to ensure that your business is fully GDPR-compliant.
  3. Before updating WordPress or Easy Digital Downloads, back up your database and files. If you need help performing a back up, see the WordPress Codex.
  4. Update your website to WordPress 4.9.6 or higher. Familiarize yourself with the new tools and functionality.
  5. Update your website to Easy Digital Downloads 2.9.2 or higher. Read the documentation to understand how to use the new enhancements.
  6. Make any necessary adjustments to your Privacy Policy page and inform your users of the policy changes if necessary.

As usual, if you have any questions feel free to leave a comment below or open a support ticket.

Developer information

For details about how to integrate your extensions and custom functionality with the new tools, please read our development blog post.

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Introducing the new All Access Pass – Get every extension in a single purchase! https://easydigitaldownloads.com/blog/introducing-new-access-pass-get-every-extension-single-purchase/ https://easydigitaldownloads.com/blog/introducing-new-access-pass-get-every-extension-single-purchase/#comments Mon, 20 Nov 2017 20:46:14 +0000 https://easydigitaldownloads.com/?p=1151794 Today we are excited to announce the launch of our new All Access Pass for Easy Digital Downloads extensions. This allows you to get access to every extension in our catalogue with a single purchase at a huge discount!

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Today we are excited to announce the launch of our new All Access Pass for Easy Digital Downloads extensions. This allows you to get access to every extension in our catalogue with a single purchase at a huge discount!

With a purchase of the All Access Pass you will get immediate access to every extension sold on our site and you will receive a single license key that has unlimited activations and can be used for all extensions. One key, unlimited activations, all extensions.

The All Access Pass is perfect for agencies, freelancers, and anyone else that uses a large number of extensions. Priced at just $899 for an annual subscription, the All Access Pass is the most affordable option for purchasing EDD extensions. If every extension was purchased separately, it would cost more than $5,000. In fact, it is less costly to purchase the All Access Pass than it is to purchase separate unlimited licenses to two of our most popular extensions and a payment gateway, and the All Access Pass gets you everything.

If you have already purchased extensions, worry not! We have added a simple upgrade option for all customers. You can upgrade any existing license key to the All Access Pass from your account page. Your upgrade will be automatically discounted by the amount you have spent in extension purchases within the last 365 days. For example, if you purchased a single site license to Recurring Payments for $199 earlier this year, you can upgrade your license to the All Access Pass for $700. The discount will be automatically applied when you add the upgrade to your cart.

Once you have purchased the All Access Pass, you will be given access to download any and all extensions available on this site. The license key that is issued with your All Access Pass purchase can also be used with any extension. No more having to track down and activate a dozen or more license keys! One key for everything. This also means that when your annual renewal rolls around, it will be a single renewal payment for everything. One purchase, one license key, one renewal, all extensions.

The All Access Pass is available today! Head over to the product page for more information or, if you have questions, leave a comment here. We will be happy to help!

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Introducing Themedd, a free theme for Easy Digital Downloads https://easydigitaldownloads.com/blog/themedd-free-theme-easy-digital-downloads/ https://easydigitaldownloads.com/blog/themedd-free-theme-easy-digital-downloads/#comments Tue, 29 Aug 2017 14:30:40 +0000 https://easydigitaldownloads.com/?p=1109031 We're very excited to introduce Themedd, the latest addition to our family of themes.

Themedd was created to be a solid starting point for both end users and developers alike. Designed to be clean and simple right out of the box, Themedd makes it quick and easy to set up a store with Easy Digital Downloads to sell your digital products.

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We’re very excited to introduce Themedd, the latest addition to our family of themes.

Themedd was created to be a solid starting point for both end users and developers alike. Designed to be clean and simple right out of the box, Themedd makes it quick and easy to set up a store with Easy Digital Downloads to sell your digital products.

Themedd also supports the Frontend Submissions extension (and the rest of the Digital Marketplace Bundle) so setting up your own marketplace is a breeze.

This is how Themedd displays downloads when using the [downloads] shortcode from Easy Digital Downloads:

And a download’s product page looks like this:

Theme Options

Themedd supports native WordPress features so you can add a site logo, site icon, header image, background image, menus, widgets and more. Also included are options for enabling a full width layout or displaying excerpts for posts.

A header image can be added. It will adapt based on whether the page is full width or not
A header image can be added. It will adapt based on whether the page is full width or not

Colors

Creating the perfect color scheme for your site has never been easier thanks to the large selection of built-in color options:

Themedd's color scheme can be completely altered using the built-in color options
Themedd’s color scheme can be completely altered using the built-in color options

Themedd's color scheme can be completely altered using the built-in color options
Themedd’s color scheme can be completely altered using the built-in color options

Colors can also be configured for mobile devices:

Cuustomizing colors for mobile devices
Cuustomizing colors for mobile devices

Easy Digital Downloads

When Easy Digital Downloads is installed and activated, new theme options specific to Easy Digital Downloads will appear.

With the Distraction Free Checkout option enabled, the checkout page is drastically simplified to prevent distractions. Header menus, footer widgets (if set), and sidebars are all removed. Doing so improves the customer’s experience and helps reduce cart abandonment. The site title and logo (if set) are linked to the site’s homepage so the customer can find their way back.

Showing a customer the number of items in their cart, the cart total, and providing a link to checkout is a key aspect of any eCommerce website. Themedd makes it easy to show exactly what you want to the customer with 7 possible combinations to choose from. Below are a few examples of how this option can be configured.

Show the cart icon, item count and the cart total:

Customers can see the number of items in their cart and the cart total
Customers can see the number of items in their cart and the cart total

Hide the cart icon and only show the item count and the cart total:

Customers can see the item quantity and cart total
Customers can see the item quantity and cart total

Show the cart icon and item count:

Customers can see the cart icon and item quantity
Customers can see the cart icon and item quantity

Enhanced integrations

Themedd provides 100% custom styling for Easy Digital Downloads. Although Themedd is compatible with any Easy Digital Downloads extension, there are some that Themedd provides additional custom styling (and sometimes functionality) for. See the enhanced plugin integrations article for a list of these extensions. Custom styling and/or functionality for enhanced extensions are only loaded when that specific extension is installed and activated.

Here are a few examples of how Themedd integrates with Frontend Submissions:

The vendor forms in Frontend Submissions
The vendor forms in Frontend Submissions

The vendor dashboard's "Add Product" tab in Frontend Submissions
The vendor dashboard’s “Add Product” tab in Frontend Submissions

The vendor dashboard's "Orders" tab in Frontend Submissions
The vendor dashboard’s “Orders” tab in Frontend Submissions

Themedd also provides enhanced styling for our sister product, AffiliateWP, an affiliate marketing plugin for WordPress:

AffiliateWP's registration and login forms are shown side by side
AffiliateWP’s registration and login forms are shown side by side

The AffiliateWP dashboard shares consistent styling with Frontend Submissions by displaying links vertically
The AffiliateWP dashboard shares consistent styling with Frontend Submissions by displaying links vertically

Developer friendly

If you’re a developer (or ever need one), you’ll appreciate how easily extensible Themedd is, just like Easy Digital Downloads.

Need to move the cart icon, item count and cart total from the secondary navigation to the primary navigation?

Place the cart into the primary navigation
Place the cart into the primary navigation

Want to move the entire primary navigation above the site title?

Place the primary navigation above the site title
Place the primary navigation above the site title

How about completely replacing the secondary navigation with the primary navigation?

Place the primary navigation where the secondary navigation was
Place the primary navigation where the secondary navigation was

Download Themedd for free

You can download Themedd right now from its product page. If you’ve already started using Themedd, we’ve love to hear your feedback in the comments below!

View and download Themedd

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Join our affiliate program! https://easydigitaldownloads.com/blog/join-affiliate-program/ https://easydigitaldownloads.com/blog/join-affiliate-program/#comments Tue, 04 Apr 2017 09:34:03 +0000 https://easydigitaldownloads.com/?p=1035856 Do you use and love Easy Digital Downloads? Apply to join our affiliate program and earn 10% commission on each sale when you successfully refer customers to Easy Digital Downloads!

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Do you use and love Easy Digital Downloads? Our affiliate program is now open for application!

We are super excited to invite our valued customers to apply to join the Easy Digital Downloads affiliate program, which is open as of right now.

If you love and use our plugin and extensions, help us promote Easy Digital Downloads and earn some cash in the process! As an affiliate you’ll earn an affiliate commission on every successful new sale you refer. You can tell your friends, your family, your neighbor, your colleagues, your local dressmaker, others in your industry, or anyone you know who is starting their own eCommerce store to sell digital goods online. If they use your link and purchase Easy Digital Downloads extensions, you’ll be awarded a commission. Simple as that!

The important details

Earn commission on every sale!

We offer 10% affiliate commission on every new sale you refer to Easy Digital Downloads. Affiliate commission can be earned across all product types: individual license purchases, bundle purchases, and Starter Package purchases! The higher the sale you refer, the more you earn!

30-day tracking cookie

Our tracking cookies are stored for a generous 30 days to allow your referred customers time to browse our site, read our documentation, and ask us any pre-sale questions they may have before making the decision to purchase.

Affiliate Area

Easily access your performance data in your private Affiliate Area when logged-in to your account. View referrals, visits, payouts, statistics, campaigns and more!

Your dedicated Affiliate Manager

Our affiliates deserve engagement and support to help them succeed in earning more money, and we now have the resource to do just that…

Me! Hi, I’m Lisa. 🙂

I’ve been part of the Sandhills Development family for over a year, but came on board full-time last year to work on various projects – including this role as the new Affiliate Manager! As Affiliate Manager for Easy Digital Downloads I am a dedicated resource for our wonderful affiliates. I’m here to help our affiliates earn more money by helping them promote Easy Digital Downloads effectively. I’ll provide news on plugin updates and changes, new features, new extensions, and new creatives, plus I’m available to answer any specific questions. I’m so excited to start ramping up our affiliate program to make it bigger, better, and more successful.

If you love using Easy Digital Downloads and would like to become an affiliate, I hope you’ll join us in promoting Easy Digital Downloads as we continue to grow!

Are you ready to start earning some cash? Let’s get started!

Apply to become an affiliate

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Retiring the old support forums https://easydigitaldownloads.com/blog/retiring-old-support-forums/ https://easydigitaldownloads.com/blog/retiring-old-support-forums/#comments Wed, 09 Nov 2016 19:00:36 +0000 https://easydigitaldownloads.com/?p=922810 Eighteen months ago, the team here at Easy Digital Downloads started the process of migrating our support system from an open forum to using Help Scout to manage our interactions with users and customers. So far it's been a tremendous improvement that has helped us to provide top-notch support at scale. The goal of migrating from an open forum to this email-based support channel was to be able to manage support threads easier, get better reporting to where we needed improvement, and offer a more personal experience. The migration is complete and now it is time to say good bye to the forums.

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Update 11/26/2016: As of November 26, 2016 the forums are no longer available. If you need support, please visit https://easydigitaldownloads.com/support

Eighteen months ago, the team here at Easy Digital Downloads started the process of migrating our support system from an open forum to using Help Scout to manage our interactions with users and customers. So far it’s been a tremendous improvement that has helped us to provide top-notch support at scale. The goal of migrating from an open forum to this email-based support channel was to be able to manage support threads easier, get better reporting to where we needed improvement, and offer a more personal experience.

Over the past year and a half, we have left the support forums available for viewing, but have restricted the addition of new topics and replies. In this time, much of the content that’s in these forum topics has become stale, incorrect, or irrelevant. Topics like these pose a few problems, including confusion on the current state of Easy Digital Downloads, its features, and offerings. It’s for this reason we’ve spent the last year focusing on updating, improving, and writing new documentation that is easier to maintain and update to be accurate with the most recent changes to Easy Digital Downloads. As we’ve been doing this, we have added automatic redirects for forum threads that have had documentation written or other resources created to meet the needs of the original issue. This ensures that readers who find the old forum threads are sent to an up-to-date documentation or product page with the relevant information.

In the last few months we have found over 100 forum topics that were either outdated, had been turned into features, or ended up becoming extensions. Each of these topics has had a redirect put in place to ensure customers still find the answers they’re looking for. These topics were not just selected by hand. We used our data to identify which forum topics were being viewed the most via organic search results and analytics, and focused on those first. With each of these topics, we read over the thread and either found a relevant documentation article, blog post, or product page that met the needs of the resolution, and setup redirects. You see, over time, we’ve been focusing on streamlining the customer experience of on-boarding, self-help, and support, but we noticed a trend. People would use search engines like Google, and end up on our support threads. Some of these threads either alluded to functionality that we’d already built or provided suggestions that were no longer relevant. This typically ended up in support tickets being opened by confused users. As with any documentation platform, the goal is to allow users to provide self-help for most tasks, and our forums are simply not cutting it.

Allowing the forums to remain visible is hurting both customers and our team. It is leaving a source of outdated information that results in lost time on both our end as well as the user’s end.

With that said, in the next two weeks, we will be taking any remaining forum topics and redirecting them to our documentation homepage at http://docs.easydigitaldownloads.com. Once the final redirects are put in place, the forums will be removed completely and will no longer be accessible.

When we first made the announcement that we were transitioning away from the forums, we said “No. The forums will never be deleted.”. Obviously we have reversed this decision and are doing it because we genuinely believe it is the best for everyone.

We have had many discussions about these forum topics and their value to the community as a team, and we fully understand some people will see this as a ‘removal’ of historical information related to our support. This is something we don’t take lightly and, while something we can sympathize with, we feel is outweighed by the need to provide the most accurate and up-to-date information possible to our users. Keeping the forum threads simply is not an option so long as they continue to reference out-dated and/or incorrect information.

As noted above, we will be leaving the forums available for viewing for a two week period, in order to allow anyone who has bookmarked a specific forum thread to go and save the information they find valuable to their own location.

We appreciate and welcome any feedback or concerns you have, and we’ll be sure to address them in the comments.

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4 years and a million downloads! https://easydigitaldownloads.com/blog/4-years-million-downloads/ https://easydigitaldownloads.com/blog/4-years-million-downloads/#comments Mon, 18 Apr 2016 20:17:13 +0000 https://easydigitaldownloads.com/?p=808651 We hit one million downloads! It took four years to do it, but we're thrilled! How about a discount code?

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Friday of last week marked Easy Digital Downloads’ fourth anniversary. It has been four years since we launched version 1.0 on WordPress.org. We have come a long way since then and it has been a true pleasure building this platform. We are incredibly humbled by the wonderful customers that we get to interact with every day because of Easy Digital Downloads. Also today, we hit one million downloads on WordPress.org! Time to celebrate!

In celebration of our four year anniversary and reaching one million downloads, we’re offering 10% off any and all extension purchases from our catalogue. After selecting the extensions you wish to purchase, simply enter 4YEARS in the discount field on checkout.

Note: this discount is valid until Saturday, April 23rd, at 11:59Pm Central Standard Time.

From all of us at Easy Digital Downloads, thank you for the opportunity to work with and serve you over the last four years.

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Easy Digital Downloads & the PayPal SHA 256 Changes https://easydigitaldownloads.com/blog/easy-digital-downloads-the-paypal-sha-256-changes/ https://easydigitaldownloads.com/blog/easy-digital-downloads-the-paypal-sha-256-changes/#comments Sun, 13 Sep 2015 08:04:32 +0000 https://easydigitaldownloads.com/?p=609455 A couple of days ago PayPal announced on it’s developer website, as well as via an email sent to all PayPal business customers who’ve used the PayPal IPN within the last year that it is moving to a new SSL certificate type for all of it’s API endpoints that use a bundled certificate . This email looks like this:

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A couple of days ago PayPal announced on it’s developer website, as well as via an email sent to all PayPal business customers who’ve used the PayPal IPN within the last year that it is moving to a new SSL certificate type for all of it’s API endpoints that use a bundled certificate .

This email looks like this:

{Your Name},

As we have previously communicated to you, PayPal is upgrading the certificate for www.paypal.com to SHA-256. This endpoint is also used by merchants using the Instant Payment Notification (IPN) product.

This upgrade is scheduled for 9/30/2015; however, we may need to change this date on short notice to you to align to the industry security standard.

You’re receiving this notification because you’ve been identified as a merchant who has used IPN endpoints within the past year. If you have not made the necessary changes, we urge you to do so right away to avoid a disruption of your service!

Because these changes are technical in nature, we advise that you consult with your individuals responsible for your PayPal integration. They will be able to identify what, if any, changes are needed. Please share this email and the hyperlinks below with your technical contact for evaluation.

Testing in the Sandbox is one of the best ways to make sure your integration works. Sandbox endpoints have been upgraded to accept secure connections by the SHA-256 Certificates.

Full technical details can be found in our Merchant Security System Upgrade Guide. In addition, our 2015-2016 SSL Certificate Change microsite contains a schedule of our service upgrade plan.

Thanks for your patience as we continue to improve our services.

After an extensive review, it has been determined Easy Digital Downloads, and all of our official extensions, are 100% compatible with the changes, and will not require an update of any kind.

As always, we strongly recommend keeping all of your extensions, as well as Easy Digital Downloads and WordPress up to date.

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A New Era for Official EDD Themes https://easydigitaldownloads.com/blog/easy-digital-downloads-themes/ https://easydigitaldownloads.com/blog/easy-digital-downloads-themes/#comments Thu, 04 Jun 2015 15:00:09 +0000 https://easydigitaldownloads.com/?p=539076 Today we are thrilled to announce the launch of a brand new theme for Easy Digital Downloads. Vennd is a full-featured marketplace theme built by the same team that has brought you EDD.

But that's not all. As of today, every one of the official themes for Easy Digital Downloads is now free. 100% free, including Vendd.

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If you’ve been lurking around the EDD site for the last couple of weeks, you may have noticed some adjustments. Not only have we made visual tweaks, but we’ve also changed the way we run major components of our ecosystem.

We believe these changes make the EDD experience better for you and for our team. Today, I’m here to tell you about the next major change to the way we run things.

I think you will be just as excited about it as we are.

Let’s Talk About Our Themes

A few days back, we revealed our new theme directory design. If you haven’t seen it yet, take a look. One of the main reasons for this redesign is because we wanted the display of available themes to have a more logical structure. Let’s break down what this structure really means.

Introducing Vendd for EDD

At the very top of the themes page, you’ll notice that we’ve put one theme in the spotlight, and for good reason. That’s Vendd, and it’s being released to you right now.

Vendd was built by the EDD team and its focus is to help you get the absolute most out of using Easy Digital Downloads to run your digital store. Not only has Vendd been designed to bring some of EDD’s more hidden features to light, it also supports a host of EDD extensions and third party plugins to take things a step further.

While it is more than capable of being used as a simple blogging theme, Vendd is packed with just the right features to run your digital marketplace. That’s right, I said marketplace. Full support for Frontend Submissions is baked right into Vendd.

Official Easy Digital Downloads Themes

Beneath Vendd you’ll find multiple themes that are built and maintained by the EDD core team. These themes, including Vendd, are distributed directly from this site and are guaranteed to be fully compatible with EDD.

As of today, all themes maintained here are FREE.

You read that right. Official EDD themes are available to you at absolutely no cost. They will still be licensed so that you can receive theme updates directly from your WordPress dashboard and we will also provide support. The only thing changing is the price.

This means that the new Vendd theme is available for download as soon as you’re ready for it. For more information on Vendd, check out the theme details.

More Changes Moving Forward

We’re thrilled about these changes to the way we distribute themes and more will come in the future. The goal is to improve your experience and we hope that this is a step in the right direction.

Please feel free ask any questions you may have about the our themes below. If you have questions about Vendd specifically, submit a support ticket and we’ll be happy to answer.

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Welcoming Topher DeRosia https://easydigitaldownloads.com/blog/welcoming-topher-derosia/ https://easydigitaldownloads.com/blog/welcoming-topher-derosia/#comments Mon, 04 May 2015 15:01:51 +0000 https://easydigitaldownloads.com/?p=514669 We are thrilled to announce that our small team has grown just a little bit larger today. Please welcome Topher DeRosia.

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We are thrilled to announce that our small team has grown just a little bit larger today. Please welcome Topher DeRosia to Easy Digital Downloads.

Topher has joined us to help lead documentation across the entire Easy Digital Downloads ecosystem. As with any large project, documentation is an ever-present, intimidating megalith. With Topher’s expertise and desire to teach, we hope to chip away at the daunting task of documenting everything in Easy Digital Downloads.

He began his web development career by learning every HTML tag in one afternoon in 1994. PHP/MySQL entered the picture in 1999, and then he began a full time freelance career with WordPress in 2010. After spinning up a startup, becoming a super hero at XWP, and rolling out HeroPress, he decided he wanted to shift into more of an educational role in the WordPress community. Now he writes docs and speaks at any conference still willing to have him.

Topher has a wonderful family that supports him in their adventures, you may see them at various WordCamps.

At various times in the past Topher has been a pilot, aircraft mechanic,butcher, librarian, musician, and mountain climber.

Topher’s specialty is knowing a ridiculous amount of utterly worthless trivia.

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The changing face of eCommerce in WordPress https://easydigitaldownloads.com/blog/changing-face-ecommerce-wordpress/ https://easydigitaldownloads.com/blog/changing-face-ecommerce-wordpress/#comments Thu, 16 Apr 2015 14:45:58 +0000 https://easydigitaldownloads.com/?p=492795 In 2010, I quit my day job to go 100% freelance. One of my first jobs was an eCommerce site on WordPress. It was horrible and made me hate eCommerce for years. Today, the options are vastly different.

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In 2010, I quit my day job to go 100% freelance. At the time I was a straight PHP/MySQL developer, and wasn’t really interested in WordPress. One of my first freelance jobs was building a small eCommerce site. I had worked with projects that tracked session data and and other temporary information, so I felt pretty confident I could figure out how to build an eCommerce site.  All I needed to learn was communicating with a payment processor. How hard could it be?

A week later I knew how hard it could be. I had picked Authorize.net as my merchant processor and after reading lots and lots and LOTS of documentation and talking with some people who knew how to work with Authorize.net, I quickly realized I was in over my head. That’s when I started looking around at other options.

I’d had enough experience with Drupal to know I didn’t want to go there but I knew some people who worked with WordPress and recommended it.

I did some looking around, and most of the eCommerce solutions I found for WordPress were built into themes. Even as a new WordPress developer I knew that committing my store to one theme forever was a bad idea. The only really viable looking plugin was called WP eCommerce.

The best at the time

The plugin was free with paid add-ons. I loved that, and it’s an excellent viable model still in use today.

I installed the plugin and entered some products. Everything seemed to be fine and the UI made sense, so I turned it over to the client for product input. After only a few hours I got a call. Products were losing details, they couldn’t be re-ordered, settings couldn’t be saved, the list went on and on.

Given that the plugin had commercial support I went looking for it. What I found puzzled me. The only way to gain access to paid support was by buying a Gold Plugin. It had a whole bunch of features; none of which I wanted. I asked if I could simply pay for support, and the answer was no.

Fair enough, I bought the plugin, installed it, and posted my questions.

Bad to worse

Nothing happened. A week went by. Then another week. I asked again if I was looking in the right place for support, but got no answer.

Support wasn’t getting me anywhere, so I decided to look at the code myself. I have never seen worse code before or since. I was horrified. There was no fixing it. By the time I fixed everything wrong with that plugin I’d have a whole new plugin.

I knew I was in a hole. At the time, I told the client there wasn’t a good way to get it done with WordPress. This caused me to develop a strong distaste for eCommerce, and avoided all projects involving it for years.

Moving ahead

Then a while back I heard that WooThemes had forked something called JigoShop, and made WooCommerce. I had never heard of either, but it made me really happy that someone was doing SOMETHING.

Then I read that a friend of mine was making plugins for WP eCommerce. He’s a very well respected developer in the community. I asked him about it privately, and mentioned that it was the WORST. He said “What? No! WP eCommerce is amazing!”

Then I had a real dilemma. One does not simply say “No, you’re wrong” to this developer. I was willing to accept that maybe they’d fixed everything, but I still didn’t want to work with eCommerce at all.

Finally getting it right

I’m not going to list every eCommerce plugin that’s come out in the last few years, but it has become obvious that a number of people are taking it seriously. Pippin made Easy Digital Downloads. WooCommerce has become a powerhouse. WP eCommerce really did turn things around and is now a solid offering. Given these great options, I was surprised to see iThemes come out with Exchange, but it too seems to be gaining traction, probably because it’s well written and has excellent support.

I’ve finally built a few stores, reviewed some plugins, and I have to say that the difference between now and 5 years ago is truly incredible. Not only can we actually DO proper eCommerce these days, the power and flexibility of the available options is simply exploding.

These days we have:

  • not just PayPal, not just a few, but dozens of payment gateways
  • nearly all common shipping options
  • consistent, high quality support from the developers
  • an ever expanding ecosystem of add-ons

This isn’t just from one vendor, but from ALL of them.

Thank you

To those who have worked so very hard over the last 5 years, I salute you. To those who turned around WP eCommerce, I am in awe. Fixing anything that big is amazing. I don’t know everyone involved in every project, but many thanks to the WooCommerce team, the iThemes Exchange team, the WP eCommerce team, and the Easy Digital Downloads team.

WordPress is changing the face of the web, and eCommerce is a huge part of the web. It feels like we’re Doing It Right, and I’m excited for the future of eCommerce in WordPress.

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Increase your sales with Affiliate Marketing https://easydigitaldownloads.com/blog/increase-sales-affiliate-marketing/ https://easydigitaldownloads.com/blog/increase-sales-affiliate-marketing/#comments Thu, 09 Apr 2015 18:00:21 +0000 https://easydigitaldownloads.com/?p=489232 No matter how much you currently sell, AffiliateWP can help you to effortlessly set up an affiliate marketing system that can over time, increase your sales.

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There’s a good chance by reading this that you’re already using Easy Digital Downloads to power your online e-commerce store. No matter how much you currently sell, AffiliateWP can help you to effortlessly set up an affiliate marketing system that can over time, increase your sales.

How much can you increase sales by?

Everyone’s experience with affiliate marketing will undoubtedly be different so I can’t give you a magical number right off the bat. What I can tell you is this; if you believe in your products, find a solid affiliate marketing system, recruit affiliates that are properly aligned with your business and be honest to your affiliates, over time you could see a significant increase in sales. Some will see this growth happen rapidly, others will see it over a longer period of time. Affiliate marketing works, there’s little doubt about that.

Read on to hear about some sites using AffiliateWP as their affiliate marketing system and just how much they increased their sales by:

Nanshy.com

SellwithWP recently published an interesting case study for a company called Nanshy who use AffiliateWP to promote their e-commerce store.

The case study revealed that affiliate referrals made up 30% of their sales.

EasyDigitalDownloads.com

Since we use AffiliateWP here at Easy Digital Downloads we decided to run some numbers to find out how affiliate referrals had contributed to income. We started using AffiliateWP around the same time it was launched on April 9th 2014 so I used that as the start date for the calculation. Here’s what we found: 23.63% of all income from April 9th 2014 until now came from affiliate referrals.

AffiliateWP.com

As you’d expect, we also use AffiliateWP on AffiliateWP.com. Since we launched both our website and plugin on April 9th 2014, I again used this date in the calculation. We even received our very first referral sale on the first day we launched!

We found that affiliate referrals have made up 30.1% of total income since April 9th, 2014.

What is AffiliateWP?

AffiliateWP is an affiliate marketing plugin for WordPress built by the same creator as Easy Digital Downloads, Pippin Williamson. If you already use Easy Digital Downloads, I think you’re going to love AffiliateWP. Needless to say, AffiliateWP beautifully integrates with EDD and feels like part of WordPress itself.

admin-referrals

How it works

After installing AffiliateWP, users register on your website to become affiliates. These affiliates will help promote your site using a URL that is unique to them. An affiliate might share their referral URL via Twitter, Facebook, blog posts, email newsletters and various other ways.

When a customer clicks on the affiliate’s referral URL and makes a purchase on your website, the affiliate will be awarded a commission. It’s as simple as that!

The benefits of affiliate marketing

It’s cost-effective

Affiliate marketing is an incredibly cost-effective marketing strategy with little risk, as affiliates are only awarded a commission when a sale is made. You can even use AffiliateWP to generate referrals on other conversion types such as when a form has been completed.

To get started, you only need to pay for the initial cost of AffiliateWP, and depending on the cost of your digital products, the price of an AffiliateWP license can be covered with just a few affiliate sales; it will literally pay for itself.

Your sales will increase

Users register on your site as affiliates because they want to earn money promoting your awesome products and services. Since it’s performance-based, an affiliate will work hard to promote your site; it’s like having an army of marketers without the cost.

With the substantial increase in traffic thanks to the efforts of your affiliates, there’s a higher likelihood that you’ll make more sales. Win, win!

Your site will be easier to find

Affiliates will promote your site through blog posts, email marketing, social media, and more. Your site traffic will increase, your SEO will improve, and customers will be able to find you easily.

The benefit of improved search engine visibility is twofold:

  1. More traffic to your site means more conversions, not only on products that your affiliates are actively promoting, but on your other products as well.
  2. When you launch a new product, you’ll be putting it in front of many more people.

Super easy to set up

Setting up AffiliateWP with Easy Digital Downloads is simple. All you need to do is enable the checkbox next to Easy Digital Downloads on the integrations tab of the settings page. Click save and you’re done!

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Which license is right for you?

There are four different pricing options available. Each license is priced based on the number of sites you wish to receive updates and support for, and whether or not you need access to the Pro add-ons.

Do you need Pro add-ons?

Pro add-ons allow you to extend the functionality of AffiliateWP in very useful ways.

Lifetime Commissions allows affiliates to be linked to customers for the lifetime of the customer. This means that if the customer ever returns and makes another purchase, the affiliate will be awarded a commission; even if the customer clears their browser cookies, the cookie expires, they use a different browser, or even a different computer.

Tiered Affiliate Rates allows you to reward your affiliates with higher commission rates the more they earn and/or the more successful referrals they generate.

Pro Add-ons are only available with the Professional ($199) or Ultimate license ($449) and can’t be purchased separately. The added benefit for these licenses is that you’ll also receive any Pro add-ons built in the future for free!

How many sites do you need an affiliate marketing system on?

If you only have one site that you would like to set up an affiliate system on, the Personal license ($49) is a great place to start. If you need to use AffiliateWP on up to 3 sites, there’s a Plus license ($99) available.

Do you need ongoing plugin updates and customer support?

The licenses are annual, and AffiliateWP will continue to work after 1 year, but we highly encourage customers to upgrade so you can continue to receive customer support, bug fixes and new features. With a valid license key, AffiliateWP can easily be updated from within your WordPress admin. You’ll also receive a huge 40% discount if you decide to renew your license!

If you’re after the easiest, best value option, the Ultimate license ($449) includes lifetime customer support and plugin updates. That’s right – you’ll never need to renew your license, ever!

Will you need to upgrade at a later point?

Licenses can be upgraded at any time. If you decide you want to start on the Personal license and upgrade at a later point, a 1-click upgrade is offered through the account page.

AffiliateWP pays for itself, fast.

If you sell a $20 digital download on your site and your affiliate commission rate is 20%, you’d need just 3 referral sales to almost cover the plugin cost of the Personal license!

Risk-free, 30 day money back guarantee

But wait, there’s more! AffiliateWP has a 30 day money back guarantee so you can try it risk-free on your website. If for some reason it doesn’t work out for you, contact the support team and you’ll be refunded 100% of your payment (but we hope you’ll love it as much as we do).

If you’re already using AffiliateWP alongside Easy Digital Downloads let us know how it’s working for you in the comments below!

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$10,000 Up for Grabs in Envato’s Most Wanted Competition https://easydigitaldownloads.com/blog/10000-grabs-envatos-wanted-competition/ Mon, 27 Oct 2014 20:53:18 +0000 http://easydigitaldownloads.com/?p=345420 On Friday, Envato announced their latest Most Wanted competition. This time it is for themes that provide templates and styling for Easy Digital Downloads. This is a competition for theme developers to help encourage developers to build new themes on top of Easy Digital Downloads. If you have been considering building EDD themes, now would

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On Friday, Envato announced their latest Most Wanted competition. This time it is for themes that provide templates and styling for Easy Digital Downloads.

This is a competition for theme developers to help encourage developers to build new themes on top of Easy Digital Downloads.

If you have been considering building EDD themes, now would be the perfect time to get started. There is $10,000 up for grabs in prize money, which will be distributed across multiple winners.

You can view the complete terms and conditions in the competition announcement post here.

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Changes to Priority Support Pricing https://easydigitaldownloads.com/blog/changes-priority-support-pricing/ https://easydigitaldownloads.com/blog/changes-priority-support-pricing/#comments Tue, 29 Jul 2014 20:53:28 +0000 http://easydigitaldownloads.com/?p=285055 Priority support is a service we offer to all customers that want or need faster, more in-depth support for their issues or questions. Priority support tickets are always at the top of our queue, so they get addressed much more quickly than other tickets. Since priority support is a paid service, we want all priority

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Priority support is a service we offer to all customers that want or need faster, more in-depth support for their issues or questions. Priority support tickets are always at the top of our queue, so they get addressed much more quickly than other tickets.

Since priority support is a paid service, we want all priority support customers to get their money’s worth and for them to be happy with the support they receive.

Over the last two years, we’ve noticed a couple of dynamics that have surprised us.

When we created Priority Support, we thought of it this way:

  • Some people will pay monthly because they want help getting started.
  • Some people will pay yearly because they want regular and priority support.

With that, we assumed that those of you that paid monthly would only pay for a month – maybe two.

We were wrong.

Sure, some folks did that, but we also noticed others ended up staying a whole year at the monthly rate – which is far more expensive than paying the yearly fee.

We like money, just like everyone else, but we never want people to look back and regret their experience with Easy Digital Downloads. Ever.

The other thing that surprised us was that those who did sign up for the monthly support didn’t end up asking most of their questions in the first few days. It took some folks weeks.

So we’re making some changes.

We’re still going to offer the great support we always have. We’ve worked on 4200 tickets already this year and we don’t plan to stop.

But now we’re going to change our pricing to better reflect how users are using it.

The new Priority Support options will be:

  • $99 – 45 days of in-depth setup assistance, trouble shooting, and access to Priority Support.
  • $299 – Yearly access to Priority Support and in-depth setup assistance and trouble shooting.

Details of our changes

We’ve made the first plan longer than a month, to make sure everyone gets their setup and troubleshooting taken care of.

We’ve removed the monthly setup because people were paying over $450/year for Priority Support simply because it was an automatic recurring charge.

We’ve made the 45 day support plan a one-time payment that doesn’t renew. You’ll be able to purchase it again if you need it, but we won’t do it automatically for you.

Both options will grant the same level of access to the Priority Support forum and will allow the support staff to assist with any issue you have in as timely a manner as possible.

And while our $299 is lower than the $450 some people paid, it’s still more than our $129 rate we’ve had. We’ve done that to make sure that our support continues to be sustainable as we keep adding stellar resources to our team.

We take priority support very seriously. So serious in fact that anytime a priority ticket is opened, the team is practically bombarded with notifications.

  1. A notification is sent directly to our team’s internal chat system
  2. An email notification is sent to all team members
  3. A push notification is sent directly to my phone and the phone of several of the team

Priority support is absolutely a priority for us, so we do our best to answer priority questions as quickly as we can.

I’d like to personally thank every single one of our valued customers for helping us get to where we are today. I raise my glass to all of you wonderful people.

Pippin

Important Notes:

  • This change will take effect on August 12, 2014
  • Existing priority support customers will not be affected in any way. All current subscriptions will remain unchanged.

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Welcoming Sean Davis to the Support Team https://easydigitaldownloads.com/blog/welcoming-sean-davis-support-team/ https://easydigitaldownloads.com/blog/welcoming-sean-davis-support-team/#comments Tue, 10 Jun 2014 20:09:15 +0000 http://easydigitaldownloads.com/?p=254191 Today we are thrilled to welcome Sean Davis as the newest member our support team. Sean has been an active member o the Easy Digital Downloads community for quite sometime now with numerous contributions to the EDD code base, the EDD theme library, and more. Along with Sean’s active contributions to the Easy Digital Downloads

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Today we are thrilled to welcome Sean Davis as the newest member our support team. Sean has been an active member o the Easy Digital Downloads community for quite sometime now with numerous contributions to the EDD code base, the EDD theme library, and more.

Along with Sean’s active contributions to the Easy Digital Downloads community, Sean is very active with his own projects, including Volatyl Themes and Build WP Yourself

Starting today, you will see Sean helping out in the support forums and we are so happy to have him with us.

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Introducing AffiliateWP for Easy Digital Downloads https://easydigitaldownloads.com/blog/introducing-affiliatewp-easy-digital-downloads/ https://easydigitaldownloads.com/blog/introducing-affiliatewp-easy-digital-downloads/#comments Tue, 15 Apr 2014 14:43:15 +0000 http://easydigitaldownloads.com/?p=222532 At Easy Digital Downloads we pride ourselves on always striving to provide simple, easy to use, and high quality products. For the last two years, we have had various plugins available that helped you manage your affiliate marketing system with Easy Digital Downloads. Unfortunately, none of them lived up to our standards, or the standards

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At Easy Digital Downloads we pride ourselves on always striving to provide simple, easy to use, and high quality products.

For the last two years, we have had various plugins available that helped you manage your affiliate marketing system with Easy Digital Downloads. Unfortunately, none of them lived up to our standards, or the standards of our customers.

A few months ago, we set out to change that by building our own affiliate marketing plugin for WordPress that would work flawlessly with Easy Digital Downloads right out of the box. We wanted a system that we would love to use ourselves (and we do!). Today we’re ready to introduce you to AffiliateWP, the best and easiest affiliate marketing plugin for WordPress.

Not only does AffiliateWP work right out of the box with Easy Digital Downloads, it also integrates seamlessly with many of the most popular e-commerce and membership platforms, including Gravity Forms, Restrict Content Pro, WooCommerce, Wishlist Member, and more!

$49 – Buy Now

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Happy Birthday, Easy Digital Downloads is Two! https://easydigitaldownloads.com/blog/happy-birthday-easy-digital-downloads-two/ https://easydigitaldownloads.com/blog/happy-birthday-easy-digital-downloads-two/#comments Mon, 14 Apr 2014 15:03:33 +0000 http://easydigitaldownloads.com/?p=221714 Today, Easy Digital Downloads is two years old and we’d like to celebrate by looking back at some of the achievements of the last two years. Downloads Since we launched on the WordPress.org plugin repository two years ago, we have had 278,687 downloads and counting. Currently we are seeing an average of about 500 downloads per

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Today, Easy Digital Downloads is two years old and we’d like to celebrate by looking back at some of the achievements of the last two years.

Downloads

Since we launched on the WordPress.org plugin repository two years ago, we have had 278,687 downloads and counting. Currently we are seeing an average of about 500 downloads per day. We reached the 100 thousand on June 7, 2013. It took us 14 months to reach 100 thousand downloads, but only another 10 months to reach 278 thousand. That’s almost twice as many downloads in less time. We can’t be anything but thrilled with that.

Releases

Over the last two years, we have had more than 66 version releases and are rapidly approaching our version 2.0 release. We’re averaging a release about once a month, though sometimes we see a few releases in a single month as we work quickly to make improvements as users notice problems or have requests for how Easy Digital Downloads could be improved.

Ratings and Customer Satisfaction

On WordPress.org, we have 152 5-star ratings. The vast majority of users that leave a review of Easy Digital Downloads give it 5-stars. That means the world to us and are so happy to hear that we’ve managed to build a system that our users love. We never tire of seeing new 5-star ratings come in.

While the vast majority have given us superb ratings, we have also received negative ratings, including 7 4-star reviews, 1 3-star, 1 2-star, and 4 1-star reviews. We take anything less than a 5-star as an indication that something needs to be improved and we seriously take all criticism to heart and work to see how we can improve the pain points for future releases. While we love to hear what we did well, we also need to hear what we did poorly on as that’s how we get better and better.

A few months ago we began actively asking customers to let us know how we did by filling out a customer satisfaction survey. Here are the results to date:

Customer Satisfaction Survey ResultsAre there a few that indicated they were downright unpleased? Yes, unfortunately, but the vast majority were thrilled with the level of support they received.

We strive to provide top notch support because we believe it is our obligation to do so and because we truly believe in and stand behind our products. Unfortunately it’s impossible to please everyone, but we will do our very best to fight that impossible battle.

Extension Downloads

Our extensions marketplace is the heart and soul of our business model. The extension sales through this site are what allow us to give away such a feature-rich e-commerce plugin for free. Over the last two years we have seen the adoption rate of Easy Digital Downloads sky rocket, and with it, our extension sales have grown substantially. I remember being thrilled the first time we broke $500 in monthly extension sales; now we’re paying out nearly $20,000 per month in developer commissions. That’s humbling to say the least.

To date, we have delivered more than 19,863 extension file downloads to customers that have purchased one or more extensions.

Support Tickets

Support can make or break a business. I believe the level of dedicated we put towards helping our customers as best we can has dramatically improved our business. Is support difficult? Absolutely. Is it worth it? 100%.

Since opening our support forums with version 1.0, we have had 7,301 tickets opened. In the early days we had an average of a few tickets per week, now we see an average of 20 new tickets per day.

Contributors

One of the most beautiful aspects of open source software is seeing people come together and work as a community. We have an amazing community of users and developers around Easy Digital Downloads.

To date, there are 92 individuals that have contributed to the EDD code base and even more that have contributed bug reports, feature requests, and general suggestions.

We cannot thank you all enough.

Going Forward

We are not even close to being finished. In reality, I’d say we’re just now really getting started. We’re working harder than ever to make Easy Digital Downloads the best and easiest way to sell your digital products through WordPress. While users often tell us EDD is easy, we don’t believe it’s easy enough yet. With “easy” in the name, it’s vitally important that we stand behind that and make it our mantra.

As we’ve added more and more features, there are times we’ve lost sight of what it means to be “easy”. It is my goal to ensure that we not only return to being “easy” but that we succeed with flying colors. I truly want Easy Digital Downloads to be easy and awesome for everyone, and version 2.0 will be the first step towards making that a reality.

We are truly grateful for everyone that has helped us reach this point and we cannot wait to see what the future holds. As a thank you to everyone, we’re offering 25% off all extension and themes sold through this site until the end of the day Friday, April 18, 2014. Simply use the discount code HAPPYTWO at checkout.

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New video training course available https://easydigitaldownloads.com/blog/new-video-training-course-available/ https://easydigitaldownloads.com/blog/new-video-training-course-available/#comments Mon, 06 Jan 2014 19:52:27 +0000 http://easydigitaldownloads.com/?p=160307 Adam Warner, an active EDD user that operates the FooPlugins website (using EDD of course) has recently released a complete video training course on setting up and using Easy Digital Downloads. The training course covers everything from initial install to plugin settings, to displaying products on your site. Whether you are a brand new user

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Adam Warner, an active EDD user that operates the FooPlugins website (using EDD of course) has recently released a complete video training course on setting up and using Easy Digital Downloads.

The training course covers everything from initial install to plugin settings, to displaying products on your site. Whether you are a brand new user to Easy Digital Downloads or an existing user, you will find tremendous value in Adam’s video series.

Usually the course is $49 but for a limited time it is available for just $24.

This is by far the most comprehensive training course on Easy Digital Downloads, so don’t miss out.

View Video Course

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2013 in Review https://easydigitaldownloads.com/blog/2013-review/ https://easydigitaldownloads.com/blog/2013-review/#comments Wed, 01 Jan 2014 16:47:08 +0000 http://easydigitaldownloads.com/?p=157431 2013 was a great year for Easy Digital Downloads. We released numerous major updates to the plugin, brought on several new team members, and significantly grew the business. With today being the first day of 2014, we’re really looking forward to the great things to come in the next 365 days, but first let’s take

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2013 was a great year for Easy Digital Downloads. We released numerous major updates to the plugin, brought on several new team members, and significantly grew the business. With today being the first day of 2014, we’re really looking forward to the great things to come in the next 365 days, but first let’s take a quick look back on some of the elements that made 2013 great.

Two New Core Developers

During 2013, we added two new core developers to the team: Andrew Munro and Daniel Griffiths. Both of these guys are truly excellent developers that have made numerous significant contributions to Easy Digital Downloads. Andrew is the author of 16 published extensions and Daniel is the author of 8 tremendous extensions (as well as an active contributor to several more). Andrew has made 87 commits to the core EDD code base, and Daniel 106 commits.

It is truly my honor to list both Andrew and Daniel as core developers for Easy Digital Downloads.

Two New Support Team Members

Along with our new core developers, we were also thrilled to welcome two new members of our support team: Blake Pounds and Joel Williams. Each of them brings their own strengths to the table and assist every day to bring you, the users, better and better support response times and experiences. We firmly believe that providing top-notch support to our users, even the unpaid users, is vitally important to the overall success of our platform and the business.

Each of the members of core development team works in the support forum as well, bringing our number of support team members to 8. That’s a pretty big increase from just me, as it was during EDD’s early days, which really wasn’t very long ago.

130 New Extensions Released

During the last 365 days we released 130 new extensions for Easy Digital Downloads. I don’t even know what to say to that, other than “wow”. I never would have imagined in April 2012, when EDD first launched, that we would have 130 extensions built and released in one year. Of this 130, the vast majority are from third-party developers that have chosen to put their valuable development time into building plugins on top of Easy Digital Downloads, and for that, I am truly grateful, and humbled.

17 New Themes Released

Also in the last year, we saw 17 themes for Easy Digital Downloads released. These themes varied from Crowd Funding themes, such as Fundify, to e-book store themes. to “standard” e-commerce themes. One of our main goals for 2014 will be to dramatically increase the number of themes available that provide complete EDD integration and support. Themes have always been our weakest point and we would like to change that, making the process of setting up a new EDD site even easier.

31 Version Releases

I firmly believe that it is our responsibility as developers of an e-commerce platform to iterate quickly and release often. One of the number one reasons to push out a new release is to fix bugs, bugs that may be having negative consequences on the sales and success of thousands of businesses. In 2013, we released 31 updates to the core Easy Digital Downloads plugin. Of these 31 updates, 4 were major releases and 27 were minor “point” releases. New features are generally introduced in major releases and bugs and minor improvements added through point releases.

We plan to continue this trend and always push out updates when they are needed. We believe it’s better for users to update their plugins with the latest patches than it is for them to continue using software with known and fixed bugs. Whether users choose to update is up to them, but we, as the developers, will continue to do our best to ensure the updates are available for those that want or need them.

69 Reviews on WordPress.org

Over the course of the last 365 days, 69 users have submitted reviews to the plugin on WordPress.org. Of these 69, 68 of them were full 5-star reviews, and the one that wasn’t was a 4-star review. For the developers of a platform, receiving solid 5-star reviews is humbling, validating, and awesome. It gives us that extra validation that we are doing something right, and we hope and plan to continue that trend for the next year and years to come.

$63,747.01 Paid Out in Commissions

In 2013, we paid out $63,747.01 in commissions to developers for extension and theme sales. This is an increase of 1129.94% with just $5,182.92 being paid out in 2012. As can be clearly seen in this graph, the commissions we are paying out every month is growing significantly. Do we believe it’s a good time to get involved with Easy Digital Downloads? Certainly.

Commissions growth for 2013

Over 200 Thousand Downloads to Date

On June 7, 2013 we hit the 100 thousand downloads mark, and just a few short months later we made it to 200 thousand. Here’s to hoping for 500 thousand by the end of 2014.

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New Marketplace Bundle Released! https://easydigitaldownloads.com/blog/new-marketplace-bundle-released/ https://easydigitaldownloads.com/blog/new-marketplace-bundle-released/#comments Mon, 16 Dec 2013 17:01:34 +0000 http://easydigitaldownloads.com/?p=150831 We are thrilled to announce our latest extension bundle, one geared specifically towards users wanting to setup multi-vendor marketplaces. The extensions included with the bundle are some of our most commonly used extensions on marketplace sites and have a total value of $673, but the bundle is priced at just $499. Extensions included with the

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We are thrilled to announce our latest extension bundle, one geared specifically towards users wanting to setup multi-vendor marketplaces.

The extensions included with the bundle are some of our most commonly used extensions on marketplace sites and have a total value of $673, but the bundle is priced at just $499.

Extensions included with the bundle are:

See the Bundle

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Envato’s Most Wanted for eCommerce Themes https://easydigitaldownloads.com/blog/envatos-wanted-ecommerce-themes/ https://easydigitaldownloads.com/blog/envatos-wanted-ecommerce-themes/#comments Thu, 12 Dec 2013 16:37:56 +0000 http://easydigitaldownloads.com/?p=149182 Envato is running a “Most Wanted” challenge for eCommerce themes right now and has up to $2000 up for grabs for new eCommerce themes that support Easy Digital Downloads and other eCommerce platforms. If you are a theme developer or designer and are interested in eCommerce themes, now is a great time to get started.

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Envato is running a “Most Wanted” challenge for eCommerce themes right now and has up to $2000 up for grabs for new eCommerce themes that support Easy Digital Downloads and other eCommerce platforms. If you are a theme developer or designer and are interested in eCommerce themes, now is a great time to get started.

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This is what Envato has to say about the contest:

Latest trends from PressNomics 2013 revealed that eCommerce functionality is one of the hottest requested features in WordPress websites and themes. So we’ve put a massive $10,000 bounty on the heads of Envato’s latest most wanted file type – WordPress eCommerce Themes on ThemeForest. How do you collect? Be one of the first to submit a WordPress theme with basic eCommerce functionality, or go advanced for a shot at winning one of our many “Best Item” prizes!

We couldn’t agree more.

Easy Digital Downloads is one of the eCommerce platforms eligible for the contest and we would love to see some great new themes built. In fact, we partnered with Envato for this contest and will be personally contributing $1,000 in prize money to the best Easy Digital Downloads theme.

View the full contest details over at the Theme Forest forums.

If you have any questions, don’t hesitate to ask.

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Joel Williams joins the support team https://easydigitaldownloads.com/blog/joel-williams-joins-support-team/ https://easydigitaldownloads.com/blog/joel-williams-joins-support-team/#comments Fri, 22 Nov 2013 19:35:05 +0000 http://easydigitaldownloads.com/?p=139001 We are thrilled to announce that our small team has just gotten one man larger with the addition of Joel Williams, who will be assisting in the support forums. As Easy Digital Downloads continues to grow, our determination to provide top-notch support does too. In order to achieve both, we need more fingers on keyboards

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We are thrilled to announce that our small team has just gotten one man larger with the addition of Joel Williams, who will be assisting in the support forums.

As Easy Digital Downloads continues to grow, our determination to provide top-notch support does too. In order to achieve both, we need more fingers on keyboards answering tickets. Joel has already shown his colors as a great support agent and we look forward to letting you all get to know him as well.

I will let Joel tell you a bit more about himself in his own words:

I’ve been blogging since before it was called blogging in the last century and have built hundreds and hundreds of WordPress powered websites and blogs. BlogTechGuy.com is a website solutions company that I started over five years ago. I setup, customize and fix WordPress.org websites and blogs for hundreds of individuals and small businesses. I create sites from scratch or customize them using themes and theme frameworks. I do everything from chopping up Photoshop designs and implementing custom features, to training someone how to set a future publish date for a post.

I’m originally from near Liverpool in England.

After working for two of the largest companies in the UK (Ford Motor Company and The Post Office) doing site performance analysis, I followed my wife across the pond and settled in sunny San Diego, CA, where I started Blog Tech Guy.

When I’m not blogging, writing HTML and CSS or customizing websites, you’ll find me watching football/soccer (Liverpool of course!), brewing my own beer at home, or spending time with my two and a half year old son, Logan.

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Andrew Munro Joins the Support Team https://easydigitaldownloads.com/blog/andrew-munro-joins-the-support-team/ https://easydigitaldownloads.com/blog/andrew-munro-joins-the-support-team/#comments Thu, 22 Aug 2013 14:46:00 +0000 http://easydigitaldownloads.com/?p=85098 I am thrilled to announce that Andrew Munro, also known as Sumobi, has joined our Easy Digital Downloads support team. Andrew has been an active member of the Easy Digital Downloads community for quite a while now and is the developer behind some truly great EDD extensions and themes, including Cross-sell and Upsell, EDD Variable

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I am thrilled to announce that Andrew Munro, also known as Sumobi, has joined our Easy Digital Downloads support team.

Andrew has been an active member of the Easy Digital Downloads community for quite a while now and is the developer behind some truly great EDD extensions and themes, including Cross-sell and Upsell, EDD Variable Price Descriptions, Shop Front, and more.

Along with his extension and theme development, Andrew is also an active contributor to the core Easy Digital Downloads code base with over 50 commits. He’s exceptionally excellent at fixing my typos.

As of today, you will see Andrew (Sumobi in the forums) helping out with support tickets and just being awesome all the way around.

Welcome Andrew.

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100 Thousand Downloads https://easydigitaldownloads.com/blog/100-thousand-downloads/ https://easydigitaldownloads.com/blog/100-thousand-downloads/#comments Fri, 07 Jun 2013 13:05:44 +0000 http://easydigitaldownloads.com/?p=60680 Today is a big day for Easy Digital Downloads. After a little over a year of being available on WordPress.org, we have hit the 100 thousand downloads mark, and to celebrate, we’re offering a major discount for all extension purchases. We released Easy Digital Downloads on April 15, 2012, just 402 days ago, which means

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Today is a big day for Easy Digital Downloads. After a little over a year of being available on WordPress.org, we have hit the 100 thousand downloads mark, and to celebrate, we’re offering a major discount for all extension purchases.

We released Easy Digital Downloads on April 15, 2012, just 402 days ago, which means we have had an average of 248.75 downloads per day. We think that’s pretty awesome.

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If we can hit 100k in just over a year, I’m confident we can reach 200k in half that time.

With 85 official extensions to choose from, there are options for everyone. To claim your discount, simply enter 100K at checkout to save 30% on your purchase. This discount is valid from June 7 to June 14.

Go to Extensions!

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Important Changes to Priority Support https://easydigitaldownloads.com/blog/important-changes-to-priority-support/ https://easydigitaldownloads.com/blog/important-changes-to-priority-support/#comments Fri, 18 Jan 2013 03:06:46 +0000 http://easydigitaldownloads.com/?p=25560 Due to a significant increase in the amount of support for Easy Digital Downloads, we are making some changes to our Priority Support forums. Up to this point, customers have had the option of purchasing priority support access or purchasing extensions in order to gain access to the priority support forums. Whether a customer paid

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Due to a significant increase in the amount of support for Easy Digital Downloads, we are making some changes to our Priority Support forums.

Up to this point, customers have had the option of purchasing priority support access or purchasing extensions in order to gain access to the priority support forums. Whether a customer paid for a $6 extension or paid $29 for a month of priority support access, the level of support they received was the same, but this is not quite right.

The issue that we have run into is that customers who have purchased minimal extensions and have access to priority support, are able to utilize an unlimited amount of priority support to get even issues unrelated to their extension resolved. This is simply not cost effective.

The original point of giving automatic priority support to extension buyers was so that they could get any issues they encountered with the extensions resolved as quickly as possible. The vast majority of the time, however, the priority support access was used for non-extension related issues, and that’s the primary reason we’re making some changes.

From this point on, extension purchases will not grant access to priority support. That being said, all extension purchases still include unlimited support for the extensions purchased, except it’s limited to the particular extensions that were purchased, instead of being open to all areas of support.

If you need support for an extension that you have purchased, we ask that all questions be asked in the appropriate forum for the particular extension in question. All extension forums are here. We treat all extension-related support requests as priority.

What about existing priority support users that have gained access via extension purchases? Your access will remain unchanged and you are welcome to continue using priority support as is.

If you have any questions, feel free to ask below.

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Our Little Blue Monster Comes to Life https://easydigitaldownloads.com/blog/our-little-blue-monster-comes-to-life/ Thu, 27 Dec 2012 23:22:15 +0000 http://easydigitaldownloads.com/?p=21949 Our little blue monster mascot, who is affectionately known as Edd has been with the plugin since v1.0. He was designed and drawn by the extremely talented Tim Von Ruden of CG Cookie. As a Christmas present, my wife had Edd created as a plushy. Check out the photo below.

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Our little blue monster mascot, who is affectionately known as Edd has been with the plugin since v1.0.

He was designed and drawn by the extremely talented Tim Von Ruden of CG Cookie. As a Christmas present, my wife had Edd created as a plushy. Check out the photo below.

photo

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Extension Pricing Changes https://easydigitaldownloads.com/blog/extension-pricing-changes/ https://easydigitaldownloads.com/blog/extension-pricing-changes/#comments Fri, 21 Dec 2012 15:53:14 +0000 http://easydigitaldownloads.com/?p=21443 On January 1st, 2013, Easy Digital Downloads is changing its extension pricing scheme just slightly. This change will help to clarify license terms and to also better compensate the many different developers that have put time into building the extensions that make Easy Digital Downloads awesome. Instead of just having one price option, each extension

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On January 1st, 2013, Easy Digital Downloads is changing its extension pricing scheme just slightly. This change will help to clarify license terms and to also better compensate the many different developers that have put time into building the extensions that make Easy Digital Downloads awesome.

Instead of just having one price option, each extension will have three prices options, one price for each type of license. The license types will be Single Site, 2-5 Sites, and Unlimited Sites (developer’s license).

Important

All existing purchases will be considered as unlimited, meaning that we will not ask you to purchase any extension again if you wish to continue using it on multiple sites.

This pricing change only affects new purchases.

How will it work? Simple, you will be given an option to choose which license type you wish to purchase:

  • Single Site – for use on one site
  • 2-5 Sites – for use on up to five sites
  • Unlimited – for use on any number of sites

What will the actual prices be? Each extension’s price is set depending on what the extension does, but an extension that is currently $49 will have the following prices:

  • Single Site – $49
  • 2-5 Sites – $82
  • Unlimited – $123

Any questions or concerns? Let us know in the comments!

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Extension and Theme Giveaway! https://easydigitaldownloads.com/blog/extension-and-theme-giveaway/ https://easydigitaldownloads.com/blog/extension-and-theme-giveaway/#comments Tue, 02 Oct 2012 19:20:57 +0000 http://easydigitaldownloads.com/?p=6191 If you’ve been wanting to try out some of the Easy Digital Downloads add-ons or a couple of the themes built just for EDD, now is your chance to get them for free! a Rafflecopter giveaway Enter the contest above by choose at least one of the entry options. You can enter the context multiple

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If you’ve been wanting to try out some of the Easy Digital Downloads add-ons or a couple of the themes built just for EDD, now is your chance to get them for free!

a Rafflecopter giveaway

Enter the contest above by choose at least one of the entry options. You can enter the context multiple times.

Once the contest is over, three winner will be chosen at random and prizes will be awarded via email.

The prizes given away include:

Amazon S3 Add-On – store your files securely on Amazon’s CDN servers and save on bandwidth.

Newsletter Add-On – Easily build up your email newsletters with your choice of Mail Chimp, Aweber, Mad Mimi, or Campaign Monitor.

Stripe Payment Gateway – Accept credit cards directly on your site through Stripe.com. If you do not have access to Stripe due to your location, you may choose from any of the other official EDD gateways available.

Spiritualized Theme – Setup a beautiful digital store in minutes with this built-for-EDD theme.

DigiGit Theme – Have your digital store up and running in no time with this Github inspired theme that’s been built just for EDD.

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Out of Beta and Ready for Use! https://easydigitaldownloads.com/blog/out-of-beta-and-ready-for-use/ Sun, 15 Apr 2012 23:23:46 +0000 http://easydigitaldownloads.com/?p=594 After 10 beta versions, Easy Digital Downloads is ready for use. The beta versions were downloaded and tested by more than 200 different users and mountainous improvements were made with every beta version. It’s because of all of the wonderful users who helped me during the beta stage that I feel very comfortable telling that

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After 10 beta versions, Easy Digital Downloads is ready for use. The beta versions were downloaded and tested by more than 200 different users and mountainous improvements were made with every beta version. It’s because of all of the wonderful users who helped me during the beta stage that I feel very comfortable telling that Easy Digital Downloads is ready for use. It is indeed time to begin selling digital products through your WordPress website easily, and effectively.

Aside from its very specific purpose, one of the things that I feel makes Easy Digital Downloads great is its modularity, which allows for add-on extensions to be built for all kinds of purposes. At the time of writing this, there are already six different add-ons available for download and purchase, and not all of them were written by me! A community of developers is being built around Easy Digital Downloads, which just makes it even better!

Another exciting thing about getting Easy Digital Downloads out the door is that the extensive documentation has also begun getting written. While I don’t have even 1/4 of it done, it is getting there. Once complete, there will be an entire Developer’s API documentation as well, which will make it even easier for other developers to create extensions and add-ons for Easy Digital Downloads.

You can download the latest version of the plugin directly from the WordPress plugin’s repository.

Don’t forget to checkout some of the great extensions already available.

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Through Several Rounds of Beta Testing https://easydigitaldownloads.com/blog/through-several-rounds-of-beta-testing/ Tue, 10 Apr 2012 22:07:23 +0000 http://easydigitaldownloads.com/?p=287 Easy Digital Downloads has now gone through quite a few rounds of beta testing, and has seen its first 100+ beta downloads, and lots of things have been improved. With the help of several other developers, I’ve been able to work out nearly 50 bugs and make numerous improvements. Adam Pickering from Mint Themes has been

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Easy Digital Downloads has now gone through quite a few rounds of beta testing, and has seen its first 100+ beta downloads, and lots of things have been improved. With the help of several other developers, I’ve been able to work out nearly 50 bugs and make numerous improvements. Adam Pickering from Mint Themes has been extremely helpful with his huge amount of feedback and is largely responsible for some of the better features I’ve been able to add to the plugin in the last several days.

Along with the bug fixes and feature improvements, Easy Digital Downloads has also seen its 7th add-on payment gateway completed today. Once the plugin leaves beta,  the following payment gateways will be available:

  • PayPal (included by default)
  • Manual (included by default)
  • PayPal Pro (add-on)
  • PayPal Express  (add-on, included with PayPal Pro)
  • Authorize.net (add-on)
  • 2Checkout (add-on)
  • Stripe.com (add-on)

Several other gateways are planned as well, so within no time at all you will be able to choose from just about any of your favorite payment methods. Benjamin Rojas, from Reality 66 is largely responsible for ever-growing list of payment gateways, so I owe him a huge thanks.

If you haven’t tested the beta of Easy Digital Downloads yet, grab it here, and be sure the Watch the project on Git Hub!

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Easy Digital Downloads Ready for First Beta Testers https://easydigitaldownloads.com/blog/easy-digital-downloads-ready-for-first-beta-testers/ https://easydigitaldownloads.com/blog/easy-digital-downloads-ready-for-first-beta-testers/#comments Sun, 08 Apr 2012 00:25:19 +0000 http://easydigitaldownloads.com/?p=195 It’s finally almost ready! Easy Digital Downloads has been in development for about two months now, with over a hundred hours of my personal development time put into it so far. The plugin is extremely powerful and really, really cool. I have worked hard to supply as many of necessary features as possible, while also

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It’s finally almost ready! Easy Digital Downloads has been in development for about two months now, with over a hundred hours of my personal development time put into it so far.

The plugin is extremely powerful and really, really cool. I have worked hard to supply as many of necessary features as possible, while also avoiding the terrible feature bloat that is suffered by so many of the WordPress ecommerce plugins available. Your feedback during this beta stage is very, very important to me, so please feel free to leave as much feedback as possible.

The first beta version of Easy Digital Downloads can be downloaded from the plugin’s Git hub page. If you’re not familiar with GitHub, click “Downloads” on the right side of the screen, this will take to a page where you can download a .zip file.

Please post your bug reports on the github issues page, or in the beta support forum. All feedback that is not a bug report is welcome below.

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